"transformation starts with people" - by aino hanttu

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UXPA London April 20th 2017 Aino Hanttu Service Design Lead at Futurice @ainohanttu @futurice Transformation starts with people

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Page 1: "Transformation starts with people" - by Aino Hanttu

UXPA London April 20th 2017

Aino Hanttu

Service Design Lead at Futurice

@ainohanttu

@futurice

Transformation starts with people

Page 2: "Transformation starts with people" - by Aino Hanttu

Founded in 2000300+ employees from 22 countries8th year in a row profitable growthYOY growth 30%

HelsinkiTampere

Stockholm

Berlin

Munich

London

We help our customerssucceed in digitalbusiness_

Page 3: "Transformation starts with people" - by Aino Hanttu

The digital disruption needs builders, innovators and change agents to show

the world the way_That’s us

Page 4: "Transformation starts with people" - by Aino Hanttu

Our clients_

Page 5: "Transformation starts with people" - by Aino Hanttu

We help our clients achievedigital transformation

on 3 levels_Creating a culture that

makes innovation happen

Discovering and designing new digital

services

Developing, scaling and sustaining digital

services

Page 6: "Transformation starts with people" - by Aino Hanttu

We help our clients achievedigital transformation

on 3 levels_Creating a culture that

makes innovation happen

Discovering and designing new digital

services

Developing, scaling and sustaining digital

services

Page 7: "Transformation starts with people" - by Aino Hanttu
Page 8: "Transformation starts with people" - by Aino Hanttu
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Page 10: "Transformation starts with people" - by Aino Hanttu

Transformation

1_ starts with a vision

2_ starts from the top

3_ is about building internal capabilities

Page 11: "Transformation starts with people" - by Aino Hanttu
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Page 13: "Transformation starts with people" - by Aino Hanttu

Transformation

1_ starts with a vision

Page 14: "Transformation starts with people" - by Aino Hanttu
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Page 18: "Transformation starts with people" - by Aino Hanttu

Transformation

2_ starts from the top

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Page 23: "Transformation starts with people" - by Aino Hanttu

Digital disruption

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OPEN SOURCE & AVAILABLE AT LEANSERVICECREATION.COM

EASY TO USE CANVASES FOR ALL STAGES OF PRODUCT DEVELOPMENT

TOOLKIT FOR CHANGE

WRITTEN TEACHING GUIDES ON HOW TO USE EACH CANVAS

Page 25: "Transformation starts with people" - by Aino Hanttu

Transformation

3_ is about building internal capabilities

Page 26: "Transformation starts with people" - by Aino Hanttu
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Page 32: "Transformation starts with people" - by Aino Hanttu

Transformation

1_ starts with a vision

2_ starts from the top

3_ is about building internal capabilities

Page 33: "Transformation starts with people" - by Aino Hanttu

Thank you_

Ps. we really really love feedback.

[email protected]