WWW.HCLTECH.COM

ENABLING DIGITAL BUSINESS FOR THE 21ST CENTURY ENTERPRISE

TRANSFORMATIONALINFRASTRUCTUREMANAGEMENT SERVICES

The opportunities, challenges and threats facing IT departments today look very di�erent from what they were just a few years ago. In a very short time since the 21st  Century began, the trend broadly termed as “Digitalization” has made the consumer king and has transformed the 21st Century Enterprises’ expectations from IT. Whether it is spearheading a responsive, flexible and secure cloud strategy or providing the Gen-Y workforce with the tools to be productive – IT is playing a pivotal role in helping business become agile, secure, service-oriented and deliver unified experiences to the end customer.

Automation and cloud are no longer optional, but core components of any transformation exercise. As businesses reinvent and transform themselves, only the enterprises that can compete through technology innovation, acceleration and flexibility will survive. HCL’s digital-ready IT Infrastructure portfolio is optimized to adapt to the unpredictable needs of the 21st Century Enterprise, while delivering business outcomes and value along the way.

WHat does IT look like in

the 21st Century Enterprise?

The 21st Century Challenge for IT

IT INFRASTRUCTURE & OPERATIONS SERVICE PORTFOLIO

DISTINGUISHED ECOSYSTEM OF PARTNERSPartnership ecosystem

STRATEGIC 360° GROWTH NEXT GENERATION

o�ers a service portfolio that is hybrid, secure, scalable, flexible and automated

NEXT-GEN DATA CENTERHybrid, Elastic, User Centric Lean & Simple

DIGITAL WORKPLACEDigital, Personalized, Empowering, Secure

NGEN NETWORKSProvider-agnostic, Flexible High Performance, Secure

MANAGED SECURITYProactive, Cloud-based Data Protection, GRC

BUSINESS PLATFORMSRapid, Scalable, Flexible, Cost-e�ective

EXPERIENCE-CENTRICAGILE & FLEXIBLE

BUSINESS ALIGNED

by HCL Technologies

DRYiCE™ AUTONOMICS& ORCHESTRATION

PRO-HUMAN AUTOMATION,

PRAGMATIC, BUSINESS OUTCOME FOCUSED,

SIMPLIFIED OPERATIONS

NEXT-GEN IT&O

Reimagining the Data Center for the 21st Century Enterprise

When you work with HCL, you not only have a partner who can help you transform your legacy data centers to next generation, software-defined, highly automated hybrid architectures, but you also have access to more than 10,000 person years of certified cloud transformation experience, the best management tools on the planet, integrated with leading cloud service providers. It is no wonder then, that HCL is the only IT service provider in the world to be awarded leadership status in every competitive market report published in the past four years (since 2012) in North America.

40Fortune 500 Customers

10,000 person years

of cloud transformation

experience

50,0000 servers

managedglobally

HCL’s Next Generation Data Center Framework

With a plethora of technology and cloud options available in the market today, it is critical to deliver a seamless experience to IT consumers, independent of what hardware, software and cloud partners you align with. That’s why HCL works with a wide array of global partners, independent of their dspecific technologies and products. Using this approach, HCL has the following, and more, to o�er:

CONSUMERS

HCL MyXalytics

DRYiCE MyCloud (Next Gen Data Center Lifecycle Management)

HCL DRYiCE Automation (MTaaS, ML, AI/Cognitive)

INFRASTRUCTUREAPPS

ERP & BI PRODUCTIVITY &COLLABORATION

WEB SCALEAPPS

WEB APPLICATION DATABASE MESSAGING

MULTI TENANT SECURED NETWORK & STORAGE

OPEX CONSUMPTION PAY AS YOU GO

WORKLOADS

PLATFORM LAYER

FOUNDATION LAYER

OPERATIONSSERVICES

Infosec

GRC

ScaleOps

ElasticOps

Metering

DEVELOPER

Pattern Mgmt

DIGITALPROD MGR.

Service Catalog

OFFICEWORKER

Dashboard

LOBUSER

Self Service

ITADMIN

SDC SDN SDS

Virtual (SDI)Application Ref ArchLegacy Systems

Physical – Hardware & FacilitiesHybrid Cloud Fabric

Public – SAAS

Public – PAAS

Public – IAAS

Hybrid cloud infrastructure

migration, consolidation, hosting and management

Software

controlled infrastructure

Design, architecture, and

implementing consumer ready

hybrid cloud infrastructure

Policy based automation and orchestration services and

analytics based agile operations

Creating a Gen-Y Ready Workforce for the 21st Century EnterpriseHCL’s vision of the  21st  Century Enterprise  envisions a modern workplace for your organization and includes infrastructure services that are user-profile sensitive. HCL provides consulting, professional and operational services for transformation in  BYOD, mobility, desktop delivery, collaboration, enterprise networks, end user experience management, and user support environments. HCL’s vision for the future of workplace services is already powering high-performance workplaces in more than 130 businesses across the globe, meeting the current and future demands of end users. It is this vision, and proven execution ability that has seen HCL as the leader in every major Workplace Services market report published in the past 4 years.

180 Global

Customers

Support in 33 languages

across 20 countries

Personalized, experience led

solutions

Value to Business

Value to End Users

Value to IT

HCL’s Solutions for Smart Workplaces

Onsite Support Services

CAMS & Work-place Engineering

ROBO & Infra Application Support

Collaboration Support

Cloud Evaluation

Architecture & Design

Proof Of Concept Services

Business Case Development

Platform Assessment

BYOD Messaging

Content Management

Zero Infrastruc-ture Site

Real Time Collaboration

File Sharing

AppStone

HCL’S 21ST CENTURY WORKPLACE FRAMEWORK

Enable@ Workplace

Mobility@ Workplace

Empower @ Workplace

Live@ Workplace

Optimize@ Workplace

Global Service Desk

Desktop Virtulaziation

Application Virtulization

Mobile Device Services

Data Anywhere

Platform Upgrades

File Share Consolidation

BYOD/ExternalPartners

Task-Worker

Mobile-Worker

Knowledge-Worker

PowerWorker

ConsultingServices User Profiling

A modern workplace that attracts and retains talent

Optimum ROI on invest-ment in workplace technologies

Improved user freedom, satisfaction, and productivity

Increased mobility, consumerization, collaboration, and

Right fit for user requirements

Improved end user experience

Improved security and monitoring of the end user workplace environment

Rightsized infrastructure provisioning and support

Reduced incident and problem tickets

Reinventing the networks for the 21st Century Enterprise

The advent of IoT, Big data analytics and M2M is leading to gigantic increase in data volumes and is necessitating an overhaul of existing network infrastructure. 87%* of the enterprises believe they require high bandwidth connection to meet performance.

At HCL we future proof your network infrastructure with our end-to-end portfolio of network services. Our solutions encompass strategy, design and implementation across a range of network requirements: S/w defined DC & WAN, unified communications & collaboration and network automation

250+ Customers

Data center networks, WAN networks, Corporate LAN

redesigns, Voice migration &

transformations

25+ Years of ExperienceWorked with 70+

Telcos and 25+ OEM platforms

USD 100 Mn Investment

State of the art labs

ConsumptionPlatforms

Consumers

PlatformHosting

IntelligentInfrastructure

Hybrid NetworkFunctions

API Management

ApplicationsPerformance

Security Services

DynamicProvisioning

DDI Management

RouteManagement

Capacity Planning

Governance &Reporting

Monitoring

OperationsServices

Public Clouds

Records Controller

Services Intelligence

WorkloadIntelligence

BranchRouters

Layer 3Switching

LoadBalancers

SoftPhones

Dc LanCore

CampusLan Core

CollaborationCore

DcRouters

WirelessAccess

HardPhones

LanAccess

VideoEndpoints

Private Clouds Legacy Data Centers Partner FEDRATED CLOUDS

SOFTWAREDEFINED DC LAN

SOFTWARE DEFINEDCAMPUS LAN

SOFTWARE DEFINED WIDE AREA NETWORK

INTELLIGENTANALYTICS

DistributedCompute

IntelligentCollaboration

Engagement Controller

UserBehaviourCaptures

DeviceBehaviourCaptures

Analtyics Platform

Virtual Network Functions Specialized Hardware Commodity Hardware

HCL’S NEXT GENERATION NETWORK FRAMEWORK

HCL’S SOLUTIONS FOR NEXT GENERATION NETWORKS

Real timework in cloud

Tra�csteering &

management

AdvancedBusiness

Dashboards

Augmentedgaming

Touch & steer

Virtual 3Dpresence

TRANSPORT INDEPENDENT SITEAn architectural framework that simplifies leveraging investment in MPLS & enables o�oading of internet tra�c• Hybrid cloud adoption• Carrier agnostic

EVOLVEExpedites real time communication between diverse platforms • End point agnostic collaboration platform• Evolving interoperability & control

SENSUSAgile, programmable & automated. Ensures responsive & flexible network• Network Function Virtualization• Hypervisor based SDN

NETBOTNetwork automation framework that delivers professional automation solutions based on scripts, tools & platforms• Real time, proactive & self healing networks• Faster troubleshooting

…and discover how IT Process Automation and Orchestration can truly enable your IT to meet the needs of the 21st Century Enterprise.

Request a DRYiCETM

demo today!

DRYiCE: Pragmatic approach to automation

DRYiCE, our Autonomics & Orchestration framework enables a 21CE to “think like an Agile Startup but Deliver Like a Lean Enterprise”. It consists of 50+ interconnected modules that can automate any number of standard and non-standard tasks across infrastructure, applications, business processes and engineering. The core of the DRYiCE modules are built by leveraging innovations around Robotic Process Automation, Machine Learning, Cognitive Engagement, Neural Networks, Ops & Service Analytics, Big Data, Service Integration with a DevOps Culture for the Digital Enterprise. We have more than a decade of experience in implementing automation in complex IT environments to bring year-on-year improvements in cost, performance and outcomes for our customers. DRYiCE enables a well-planned and methodical maturity roadmap – which takes into consideration your current IT systems maturity, your business goals, and your planned IT roadmap in providing a pragmatic IT automation journey.

2015Ranked among the top

Companies in Asia byForbes Magazine.

2015HR Best Practices

2017FASTEST GROWING IT SERVICES BRAND

A RELATIONSHIP THAT IS A BREATH OF FRESH AIR“In today's uncertain world, not even the best contract can capture what will change tomorrow. A contract can only convert to business advantage through a value centric relationship. HCL’s unique “Relationship Beyond the Contract” (RBTC) engagement model turns the usual “straightjacketed” IT sourcing contract on its head, providing a whole new paradigm for customer-vendor relationships. Our belief in the values of trust, transparency, flexibility and value-centricity, fueled by our philosophy of 'Employees First', ensures the continued pursuit of our customers' best interests.

Ideapreneurship™ is the self-sustaining, self-inspired, innovation engine that drives HCL forward. It is a unique innovation culture in which every employee gets the opportunity to ideate, and where these everyday ideas set a new business paradigm. At HCL, IdeapreneurshipTM has created an atmosphere where employees are taking the lead in finding solutions and ideas and then leading them to fruition. The foundation for this grass-roots, business-driven, customer-focused environment was laid by HCL’s ‘Employees First’ values which collectively enthuse, empower, and encourage employees across the organization to come up with innovative solutions to operational and customer business challenges.

TM

How we can assist in your transformation

Leader 2011-2016Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services, North America

Magic Quadrant, End User Outsourcing Services, North America

Leader 2013-2016

Leader 2013 & 2015Forrester Wave for Global Infrastructure Outsourcing

Leader 2014 & 2016Marketscape for Datacenter Transformation Consulting and implementation services

Leader 2014 & 2016MarketScape on Worldwide Cloud Professional Services

Talk to us today and find out how we can help you achieve your 21st Century goals.

www.hcltech.com/contact-us/customer

HCL’s Infrastructure Services Division has the experience, talent and tools to help you create, run and manage next generation IT Infrastructure.

HCL successfully combines:

the proven ability to execute on large-scale complex IT requirements across core IT infrastructure towers of Data Center,  Workplace Services, Network and Telecommunication Services, Security& GRC and Service Integration & Management

AND

the industry leading, vertically integrated,  digital  services and solution portfolio

…to o�er a range of services that is comprehensive enough to address all your IT infrastructure needs.

TM

Hello there! I am an Ideapreneur. I believe that sustainable business outcomes are driven by relationships nurtured throughvalues like trust, transparency and flexibility. I respect the contract, but believe in going beyond through collaboration, applied innovation and new generation partnership models that put your interest above everything else. Right now 115,000 Ideapreneurs are in a Relationship Beyond the Contract™ with 500 customers in 32 countries. How can I help you? W

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