transforming healthcare with sap enterprise mobility solutions

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Transforming Healthcare with SAP Enterprise Mobility Solutions

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Page 1: Transforming Healthcare with SAP Enterprise Mobility Solutions

Transforming Healthcare with

SAP Enterprise Mobility Solutions

Page 2: Transforming Healthcare with SAP Enterprise Mobility Solutions

© 2013 SAP AG. All rights reserved. 2

Successful healthcare provider organizations… …recognize that change is the only constant

Must rapidly seize technology and adapt to change

Aging population

Unsustainable costs

Patients are more

informed and demanding

Increased need for

preventative care

Trends… Loss of… .

Skilled/experienced labor

Gross margin

Tolerance for error

Collaborative care

Page 3: Transforming Healthcare with SAP Enterprise Mobility Solutions

© 2013 SAP AG. All rights reserved. 3

Successful healthcare provider organizations… …adapt and seize the opportunity

Growth, sustainability, transformation

Response Results

Empower physicians with

info at the point of care

Improved preventative

care

Better collaboration

Increased patient

satisfaction

Reduced losses/delays

in productivity

Reduced medical errors

Reduced cost of care

Reduced readmissions

Page 4: Transforming Healthcare with SAP Enterprise Mobility Solutions

© 2013 SAP AG. All rights reserved. 4

Successful healthcare provider organizations use mobile

solutions to virtualize business…

consume and create data,

collaborate and

deliver proactive care Mobile enables you to anytime, anywhere

Manage supply inventories

Maintain facilities and equipment

Schedule resources

Process billing and payment

Manage security

Manage appointments

Self-monitor and treat

Self-educate

Access PHR and clinical content

Contribute to research studies

Perform patient rounds

Diagnose patients

Apply treatment and procedures

Provide in-room patient services

Lodging and meal services

Process reimbursement

Fill prescriptions

Transport patients

Service medical equipment

Supply and deliver materials

Analyze

Performance

in Real Time

Clinical Support

Collaboration

Patient Care

Patient Engagement

Page 5: Transforming Healthcare with SAP Enterprise Mobility Solutions

© 2013 SAP AG. All rights reserved. 5

…and accelerate decisions, processes and change

Staffing

Billing

Connected

Disconnected

Real-Time

Shorten learning curves

Respond better to patient demand, cost pressure, and market changes

Deploy clinical solutions faster

Get faster responses across

the community of care

Clinical Care Patient Service

Supply Chain

Respond faster to emerging drug / device

issues pertaining to patients health

Shorten response cycles and

improve work/life balance

Offer attractive work

environments

Offer personalized / efficient services

Foster culture of innovation

and collaboration

Shorten stays, reduce visits

Access clinical date in real-time,

anytime, anywhere

Keep up with rising costs

without passing them on to

the patient

Leverage new drugs and

medical devices faster

Process claims and receive

payment faster

Shorten response times

Medical Technology

Secure availability and

shorten response time

Page 6: Transforming Healthcare with SAP Enterprise Mobility Solutions

© 2013 SAP AG. All rights reserved. 6

…transforming the entire ecosystem

Enables better collaboration and

interaction between patient and

their care providers

Increases patient satisfaction

Improves preventive care

Deliver high-quality, cost-effective care, anytime, anywhere

increasing patient and physician satisfaction

Real-time, anywhere view and

analysis of clinical and operational

data to:

Optimize operations and

productivity

Manage revenue and costs

Measure and improve quality

of care

Physicians & Healthcare

Professionals

Patients Executives

They empower stakeholders with mobile solutions

Brings the relevant information to

the point of care

Enhances their natural workflow

improving efficiency

Supports proactive collaboration

between healthcare providers and

patients

Page 7: Transforming Healthcare with SAP Enterprise Mobility Solutions

© 2013 SAP AG. All rights reserved. 7

SAP EMR Unwired

SAP Clinical Task Tracker

Industry’s most complete portfolio of apps

SAP Work Manager

SAP Rounds Manager

SAP Inventory Manager

Care Circles

SAP Customer Loyalty

Clinical

Support

Collaboration

Patient

Care

Patient

Engagement

SAP Mobile Documents

SAP CRM Service Manager

SAP Resource Request

Sovanta People

TCS ExpertFinder

Administrative

Support

SAP HANA

SAP Mobile Platform

SAP Mobile Services

SAP finance

mobile apps

SAP HR

mobile apps

SAP procurement

mobile apps

SAP collaboration mobile app

(SAP Jam)

SAP NetWeaver Portal,

mobile edition

SAP Fiori

SAP BusinessObjects Mobile

Page 8: Transforming Healthcare with SAP Enterprise Mobility Solutions

© 2013 SAP AG. All rights reserved. 8

SAP mobile apps for patient care

SAP EMR Unwired

• Get up-to-date information all patients at the point

of care

• View ward occupancy, patient appointments, and

attending physicians

• Navigate the complete patient record including

labs

• Enhance patient safety

• Create better outcomes with real-time access to

comprehensive clinical information

• Productive collaboration across care providers

SAP Clinical Task Tracker

• Present the tasks in a structured way that allows

fast processing and confirmation

• Target specific types of tasks for focused

processing

Provide doctors and nurses a comprehensive

overview of their open tasks

Improve visibility of tasks usually spread over

different places, making them easier to process

and confirm

Page 9: Transforming Healthcare with SAP Enterprise Mobility Solutions

© 2013 SAP AG. All rights reserved. 9

SAP mobile apps for clinical support

SAP Fiori - Approvals

Enter time, submit requests,

check status and more

Complete workflow approvals,

information lookups and self-

service tasks

Renews the most broadly and

frequently used common

business functions

Provides a simple, easy to use

and coherent experience

across devices

Leverages responsive design

SAP Inventory Manager SAP Work Manager SAP BusinessObjects

Mobile

• Predictive analyses versus

outdated reactive reports

• Generate and view intelligent

analytics on the go

• Access and view “big” data in

real time

• View partner and supplier

analyses

• View store and workforce

performance analyses

• View customer analyses

• Paperless workflow that

eliminates backlogs

• Improves prevention, and

increases productivity

• Mobile access to critical work

order and equipment

information accelerates worker

response and customer

satisfaction

• Perform physical and cycle

counts quickly

• Check availability of

materials while on-the-job

• Accept & distribute incoming

materials by PO

• Pre-pick materials based on

work orders

• Track materials by number,

work order, bin, location, etc.

• Issue, return or transfer

goods electronically

• Shipping/receiving

Page 10: Transforming Healthcare with SAP Enterprise Mobility Solutions

© 2013 SAP AG. All rights reserved. 10

SAP mobile apps for patients and partners

SAP CRM Service Manager

• Manage service orders and create confirmations

• View, look up, update and transmit

• Record status, materials, problems, actions,

expenses, patient signatures and more

• View all relevant patient data

• Equipment/install base listings

• Contract/service history

• Transfer inventory, stock transfer,

order/fetch/receipts, stock search

Care Circles

• Reduce the cost of care by encouraging patients

to learn about and manage their own health

• Improve healthcare outcomes and reduce

readmissions by enlisting the help of patients'

friends and families

• Sponsor a private or public care guide with

step-by-step instructions for specific conditions

• Proactively combine patient-reported data with

medical records to identify potential issues

• Accelerate scientific research with aggregated

data about care in real-world conditions

Page 11: Transforming Healthcare with SAP Enterprise Mobility Solutions

© 2013 SAP AG. All rights reserved. 11

SAP: Only Vendor named a leader in both

of Gartner’s Mobile Magic Quadrants

Magic Quadrant for Mobile Application

Development Platforms Authors: Ian Finley, Van L. Baker, Ken Parmelee, David Mitchell Smith, Ray

Valdes, Gordon Van Huizen

Gartner, 7 August 2013 ID:G00248487

Magic Quadrant for Mobile Device Management Authors: Phillip Redman, John Girard, Terrence Cosgrove, Monica Basso

Gartner, 23 May 2013 ID:G00249820

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document s are available upon request from SAP. Gartner

does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of

the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of

merchantability or fitness for a particular purpose.

Page 12: Transforming Healthcare with SAP Enterprise Mobility Solutions

© 2013 SAP AG. All rights reserved. 12

SAP mobile value proposition for healthcare Virtualize, accelerate and transform

Backed by scale

of SAP and partner

ecosystem

SAP is proven leader

in mobilizing core

business processes

Scale to a highly

distributed

infrastructure and

customer base

Largest development

effort in the industry

Solid roadmap of

enhancements

Most complete

mobile solution in

the industry

Easily configurable

packaged apps

BYOD supported

by easy to use app

stores

Accelerate your

decisions

and responses

Get ahead of

emerging medical

issues

Shorten billing and

collection cycles

Respond instantly

to changing

demand / supply

conditions

Virtualize

your workforce,

patients, partners

The workforce is

no longer confined

to a desk or room

Patient and

partner touches

should be

continual and

interactive

Mobile experience

becomes the

enterprise-wide

experience

Transform the way

you do business, and

thus your ecosystem

Share information

and collaborate

anytime, anywhere

Make healthcare

delivery

sustainable and

efficient

Measurably and

directly affect

patient health

Enable healthcare

outside of the

hospital

1 2 3 4 5

Harvard Business

Review: How Mobility is

Transforming Industries

Page 13: Transforming Healthcare with SAP Enterprise Mobility Solutions

Thank You!