transforming mass media with social media

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Transforming mass media with social media Social media for deep engagement

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The presentation looks how social media is being used by mass media, often incorrectly, and how it can be used for journalism. It also looks at some of the trends are driving digital media in 2010. I delivered that at the keynote for Zagreb FuturAD, 24 March 2010.

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Page 1: Transforming Mass Media with Social Media

Transforming mass media with social mediaSocial media for deep engagement

Page 2: Transforming Mass Media with Social Media

Connection, not just crowd-sourcing

Page 3: Transforming Mass Media with Social Media

Connection, not just crowd-sourcing

Page 4: Transforming Mass Media with Social Media

Thought-provoking, not just provocative

Page 5: Transforming Mass Media with Social Media

Thought-provoking, not just provocative

Page 6: Transforming Mass Media with Social Media

If you build a boxing ring, people are going to fight.

Tom Steinberg, MySociety.org

Page 7: Transforming Mass Media with Social Media

What do you reckon?

Page 8: Transforming Mass Media with Social Media

What do you reckon?

Page 9: Transforming Mass Media with Social Media

Not what you reckon. What did you witness?

Page 10: Transforming Mass Media with Social Media

The old model

Publisher

Content

Audience

Creates

Reacts

Page 11: Transforming Mass Media with Social Media

The New Model

Page 12: Transforming Mass Media with Social Media

User engagement cycleCasual

(Just stopping by)

Connected(Signing up and engaging in light

interaction)

Committed(Signing in because of personal benefit and engaging in heavy interaction)

Catalyst(Identifying as Guardian Readers, telling other people, linking to or

blogging about us…)

Page 13: Transforming Mass Media with Social Media

User engagement cycleCasual

(Just stopping by)

Connected(Signing up and engaging in light

interaction)

Committed(Signing in because of personal benefit and engaging in heavy interaction)

Catalyst(Identifying as Guardian Readers, telling other people, linking to or

blogging about us…)

Page 14: Transforming Mass Media with Social Media

User engagement cycleCasual

(Just stopping by)

Connected(Signing up and engaging in light

interaction)

Committed(Signing in because of personal benefit and engaging in heavy interaction)

Catalyst(Identifying as Guardian Readers, telling other people, linking to or

blogging about us…)

Page 15: Transforming Mass Media with Social Media

User engagement cycleCasual

(Just stopping by)

Connected(Signing up and engaging in light

interaction)

Committed(Signing in because of personal benefit and engaging in heavy interaction)

Catalyst(Identifying as Guardian Readers, telling other people, linking to or

blogging about us…)

Page 16: Transforming Mass Media with Social Media

User engagement cycleCasual

(Just stopping by)

Connected(Signing up and engaging in light

interaction)

Committed(Signing in because of personal benefit and engaging in heavy interaction)

Catalyst(Identifying as Guardian Readers, telling other people, linking to or

blogging about us…)

Page 17: Transforming Mass Media with Social Media

Beyond social networking

Page 18: Transforming Mass Media with Social Media

Beyond social networking

CasualBookmarking

TaggingAdding to GroupAttention Data

Page 19: Transforming Mass Media with Social Media

Beyond social networking

CasualBookmarking

TaggingAdding to GroupAttention Data

ConnectedCommenting

RatingVoting

Endorsing

Page 20: Transforming Mass Media with Social Media

Beyond social networking

CasualBookmarking

TaggingAdding to GroupAttention Data

ConnectedCommenting

RatingVoting

Endorsing

CommittedUGC

SoulmatesTools for Content & Users

Social Site SkillsProfiles

Page 21: Transforming Mass Media with Social Media

Beyond social networking

CasualBookmarking

TaggingAdding to GroupAttention Data

ConnectedCommenting

RatingVoting

Endorsing

CommittedUGC

SoulmatesTools for Content & Users

Social Site SkillsProfiles

CatalystNetworking tools

Blogging toolsNetworked journalism

Page 22: Transforming Mass Media with Social Media

Beyond social networking

CasualBookmarking

TaggingAdding to GroupAttention Data

ConnectedCommenting

RatingVoting

Endorsing

CommittedUGC

SoulmatesTools for Content & Users

Social Site SkillsProfiles

CatalystNetworking tools

Blogging toolsNetworked journalism

Attention&

Reputation

Page 23: Transforming Mass Media with Social Media

This is not about technology

Page 24: Transforming Mass Media with Social Media

The need to communicate

Page 25: Transforming Mass Media with Social Media

Social media strategies

Page 26: Transforming Mass Media with Social Media

Social media strategies

Open up to audience

Page 27: Transforming Mass Media with Social Media

Social media strategies

Open up to audience

Involve the audience in meaningful ways

Page 28: Transforming Mass Media with Social Media

Social media strategies

Open up to audience

Involve the audience in meaningful ways

Tap into the wisdom in the crowds

Page 29: Transforming Mass Media with Social Media

Social media strategies

Open up to audience

Involve the audience in meaningful ways

Tap into the wisdom in the crowds

Go to where the conversation is

Page 30: Transforming Mass Media with Social Media

User generated content as a service to users

Page 32: Transforming Mass Media with Social Media

Crowdsourcing MPs Expenses

Page 33: Transforming Mass Media with Social Media

Guardian: Iran faces of the dead and detained

Page 34: Transforming Mass Media with Social Media

Message for Obama

Page 35: Transforming Mass Media with Social Media

Guardian Open Platform

Page 37: Transforming Mass Media with Social Media

‘Wrapping content in a community’

Page 38: Transforming Mass Media with Social Media

Building a community of contributors

Page 39: Transforming Mass Media with Social Media

Building a community of contributors

Page 40: Transforming Mass Media with Social Media

Building a community of contributors

Page 41: Transforming Mass Media with Social Media

Social media beyond the screen

Page 42: Transforming Mass Media with Social Media

Social media beyond the screen

4000 miles

Page 43: Transforming Mass Media with Social Media

Social media beyond the screen

4000 miles

2060 photos

Page 44: Transforming Mass Media with Social Media

Social media beyond the screen

4000 miles

2060 photos

1600 Twitter upates

Page 45: Transforming Mass Media with Social Media

Social media beyond the screen

4000 miles

2060 photos

1600 Twitter upates

50 blog posts

Page 46: Transforming Mass Media with Social Media

Social media beyond the screen

4000 miles

2060 photos

1600 Twitter upates

50 blog posts

4 blogger meetups

Page 47: Transforming Mass Media with Social Media

Networked journalism

Page 48: Transforming Mass Media with Social Media

Networked journalism

Page 49: Transforming Mass Media with Social Media

Networked journalism

Page 50: Transforming Mass Media with Social Media

Networked journalism

Page 51: Transforming Mass Media with Social Media

Networked journalism

Page 52: Transforming Mass Media with Social Media

Networked journalism

Page 53: Transforming Mass Media with Social Media

Networked journalism

Page 54: Transforming Mass Media with Social Media

Networked journalism

Page 55: Transforming Mass Media with Social Media

Where is the conversation going?

Page 56: Transforming Mass Media with Social Media

Where is the conversation going?

DIY TV advertising

Page 57: Transforming Mass Media with Social Media

Where is the conversation going?

DIY TV advertising

“Dual-screen” viewing and the “virtual watercooler”

Page 58: Transforming Mass Media with Social Media

Where is the conversation going?

DIY TV advertising

“Dual-screen” viewing and the “virtual watercooler”

Location-based networks

Page 59: Transforming Mass Media with Social Media

DIY Advertising

Page 60: Transforming Mass Media with Social Media

“Dual-screen” viewing

Page 61: Transforming Mass Media with Social Media

“Dual-screen” viewing

Page 62: Transforming Mass Media with Social Media

Sharing directly from TV

Page 63: Transforming Mass Media with Social Media

Location, Location, Location

Page 66: Transforming Mass Media with Social Media

What’s stopping you?

How many psychiatrists does it take to change a light bulb?

Page 67: Transforming Mass Media with Social Media

One...but the light bulb has to want to change

Page 68: Transforming Mass Media with Social Media

With thanks to ...Flickr photos Some Rights Reserved

From Flickr

the main (boxing) by dickuhne

Kitten on a laptop by Doug Woods

an idea (the light bulb) by aloshbennet

massive change by 416styleFrom icanhascheezburger.com

leef I alonze by Brad

Page 69: Transforming Mass Media with Social Media

Kevin Anderson, journalism innovator

[email protected]://charman-anderson.com