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1 © 2013-2014 PMA Technologies, LLC Transforming Planning and Scheduling at BP Whiting How NetPoint® is Improving Schedule Quality and Engaging Stakeholders in New Ways Tuesday January 21, 2014 By Kaveh Dabiran, LEED AP

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Page 1: Transforming Planning and Scheduling at BP Whitingpmatechnologies.com/images/UserConference/2014/presentations/... · Transforming Planning and Scheduling at BP Whiting ... Involvement

1© 2013-2014 PMA Technologies, LLC

Transforming Planning and Scheduling at BP WhitingHow NetPoint® is Improving Schedule Quality and Engaging Stakeholders in New Ways

Tuesday January 21, 2014

By Kaveh Dabiran, LEED AP

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2© 2013-2014 PMA Technologies, LLC

Case StudyCLIENT BP Whiting Refinery (Whiting, IN)

AbstractThe first large scale refining operation began in the mid 1800’s. With the evolving technology in the oil and gas industry over the last 150+ years, there emerged a need to develop and execute more complex projects to ensure these facilities remained competitive. More importantly, the aging infrastructure posed a significant risk to operations. Given these two critical variables, oil refining capital budgets have grown exponentially into the hundreds of millions of dollars per year. With thisgrowth comes greater risk to the stakeholders in these corporations, and a need to address these risks through effective project controls. Unfortunately the project management discipline (scheduling in particular) has not experienced the same growth as the infrastructure they service. This case study will profile the planning/scheduling environment at the BP WhitingRefinery and identify the varying ways NetPoint is being leveraged in the existing P6‐centric structure to improve the overall planning effort and stakeholder involvement.

PURPOSE • Demonstrate the important role NetPoint and GPM 

have played in improving the overall Planning & Scheduling function at the BP Whiting Refinery 

• Communicate the way in which these departmental improvements have positively impacted the execution of capital projects at the refinery

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3© 2013-2014 PMA Technologies, LLC

Client Facts

3

CHICAGO

© 2013-2014 PMA Technologies, LLC

BP WHITING

Built in 1889 on 234 acres of landLocated in Whiting, IN (pop 5,000)~20 miles south of downtown ChicagoArea: 1400 acres (2.1875 mi2)Production: 400K+ barrels/day crude7.5M gal/day of gasoline (1.5M jet)5th largest refinery in the US700‐1000 craftsmen onsite dailyWRMP Expansion ‐ ~$3.8 BillionAverage yearly capital spend ‐ ~$275M

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4© 2013-2014 PMA Technologies, LLC

PMA’s Involvement Engaged by BP to provide initial review of WPT Planning/Scheduling practice

Involvement at BP Whiting – 22 months

Staff of 3 full time planning/scheduling consultants (and growing!)

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5© 2013-2014 PMA Technologies, LLC

Organizational ChangeWhat prompted BP to do a deep dive into their existing Project Controls practices? 

THE NEED TO DO SOMETHING DIFFERENT!

Difficulty delivering projects 

under budget

Difficulty delivering projects on schedule

Missed Annual Spending Targets

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Controls Environment Time & Material‐NTE Contracts + “rolling‐wave” engineering

Minimal Change Order entitlement discussions 

No Liquidated Damage penalties tied to project milestones

Baseline schedule meaningless to Contractors (no constructor participation)

Wrong people in the wrong seats

Contractor’s  belief the client has the ability to absorb any cost

6© 2013-2014 PMA Technologies, LLC

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7© 2013-2014 PMA Technologies, LLC

Project Services OrganizationBP Whiting operates under a balanced matrix organization

*PMBOK Fourth Edition

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8© 2013-2014 PMA Technologies, LLC

WPT Planning/Scheduling Breakdown

9 Total Planner/Schedulers, range of ~8‐25 projects, ~500‐2000 activities, 1 Mo ‐3 Yrs

Operate under a P6 Enterprise Portfolio System (on Citrix Server)

Each Planner/Scheduler has read/write access (with appropriate database limitations)

Project templates that establish a Level 1 WBS, required project/activity codes, and reporting LOE’s

Contractors NOT allowed in the database, all schedules developed/maintained by WPT Schedulers (JE Schedulers)

Importing  of Schedules NOT allowed (with exception of NetPoint) 

Schedules updated every two weeks

Resources reconciled every month

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9© 2013-2014 PMA Technologies, LLC

The Projects We Service Average ~$275M annual expenditure on WPT capital projects (excluding WRMP)

Approximately 100‐125  active projects in the database (at various stages on development) 

Forecasted annual capital expenditure for the next 5 years of $400M/year

Majority of projects are revamp – construction on LIVE operating units.

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10© 2013-2014 PMA Technologies, LLC

Who is our client?• Provide the business “BP” with 

the assurance that we’ve undergone all planning avenues to ensure project will be developed, tracked, monitored, and delivered on time. This includes project performance reporting.

• Provide the WPT with a sound project schedule to allow team decision makers to proactively adjust the plan to ensure efficient project execution.

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11© 2013-2014 PMA Technologies, LLC

Planning & Scheduling at Whiting – Why do we do it?

Produces a complete & well documented plan

Proves to the business we’re ready to start execution

Communication tool for all stakeholders – all the way down to the laborer in the field

Forces coordination and planning of resources 

Ensures the team is aligned with the Project Execution Plan

Allows for early identification of issues and risks to the project

Supports cashflow forecasting 

“I’ve executed projects here longer than you’ve been alive. I don’t need a schedule” 

“A schedule is just a check in the box for project funding”

“I just don’t have time to read through all 70 pages of this schedule”

“This isn’t my schedule ‐ It’s the schedulers’” 

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12© 2013-2014 PMA Technologies, LLC

BP Capital Value Process (CVP)

Appraise Select Define Execute Operate

Align with Business 

Compile, Evaluate, and Select an Option

Finalize project scope, cost, and schedule

Project Funded

Build & Commission

Detailed Engineering

Make sure it works

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13© 2013-2014 PMA Technologies, LLC

Appraise Select  Define  Execute

Appraise L3 L1 L1 L1

Select ‐ L3 L1 L1

Define  ‐ ‐ L3 L3 / L2

Execute  ‐ ‐ ‐ L3

Required Schedule Detail

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14© 2013-2014 PMA Technologies, LLC

The Big Picture Submission of a resource loaded EPC Schedule is required at every stage gate

Before entering each stage, scope, schedule, and estimate reviewed

Upon approval, this “sanctioned schedule” becomes the commitment to the business 

WHY IS THIS IMPORTANT?

Key Project Performance Indicators are measured against this baseline

Labor resources from sanctioned schedule are used for high level capital program planning as well as monthly cost forecasting

Consent Decree projects (EPA) 

THE SCHEDULE NEEDS TO BE ACCURATE

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15© 2013-2014 PMA Technologies, LLC

The ProblemWhat are the main road blocks to becoming a better department?

Culture

Negative perception by other functional groups

Below average performance & work product

Internal Stakeholder involvement in scheduling effort minimal

Contractor involvement in scheduling effort minimal

Planner/Scheduler involvement in Project minimal

Communication & Collaboration

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16© 2013-2014 PMA Technologies, LLC

The Problem (drilled down)Where is the communication gap?

Work product = Form of communication

• Schedules difficult to understand by non‐schedulers• P6 schedules too detailed ‐ too many activities• P6 layouts “all over the place”. Work Breakdown Structure inconsistent• Field crafts have no interest in a detailed schedule• Contractors view  scheduling as a “desk‐job” administrative function‐ schedules 

don’t apply to them• P6 review/markup/update process not collaborative• Impacts to project milestones not easily understood by all• Schedulers not invited to key project meetings

We’re not speaking the same language!We’re making time commitments without buy‐in 

from all stakeholders!

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17© 2013-2014 PMA Technologies, LLC

The New ProblemHow do we get stakeholders more engaged in the process? 

• OPTION 1 – Force P6 Schedules on all key input holders• OPTION 2 – Present the information in a new way

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18© 2013-2014 PMA Technologies, LLC

"If the only tool you have is a hammer, you tend to see every problem as a nail.”

‐Abraham Maslow 

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19© 2013-2014 PMA Technologies, LLC

The NetPoint era – how did it all begin?

Wallpaper PERT markup session

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20© 2013-2014 PMA Technologies, LLC

The First NetPoint Schedule

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21© 2013-2014 PMA Technologies, LLC

The Spread of NetPoint – Equipment Planning

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22© 2013-2014 PMA Technologies, LLC

The Spread of NetPoint – Summary Schedules With project complexity and size increasing,  NetPoint schedules were developed and used as a Level 2 Summary Schedules for executive leadership.

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23© 2013-2014 PMA Technologies, LLC

The Spread of NetPoint – Engineering Better communication with Engineering (JE – Houston)

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24© 2013-2014 PMA Technologies, LLC

The Spread of NetPoint – Cashflow Analysis Resource loaded NetPoint schedules were created for programs with yearly cashflowconstraints. What‐if analysis was conducted to organize the work in a fashion that produced the most output.

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25© 2013-2014 PMA Technologies, LLC

The Spread of NetPoint – Field Involvement Trades started taking ownership of the schedule

Schedules posted in the field

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26© 2013-2014 PMA Technologies, LLC

The Spread of NetPoint – Field Involvement

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27© 2013-2014 PMA Technologies, LLC

The Spread of NetPoint – Lean Planning Last Planner System – production planning system aimed at producing predictable uninterrupted workflow in the field. 

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28© 2013-2014 PMA Technologies, LLC

The Spread of NetPoint – Lean Planning

Pull Planning Meeting

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29© 2013-2014 PMA Technologies, LLC

The Spread of NetPoint – Lean Planning

Pull Planning Meeting

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30© 2013-2014 PMA Technologies, LLC

The Spread of NetPoint – Lean Planning Output

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31© 2013-2014 PMA Technologies, LLC

The Spread of NetPoint – Obstacles

Additional Work: In some cases, there is a need to develop and track multiple schedules.

Focus: The project team may start to focus more on the NetPointschedule rather than the detailed P6 schedule of record in the database.

Blurred lines of responsibility: Non‐schedulers have shown interest in NetPoint. Some schedulers see this as a threat to their role. 

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32© 2013-2014 PMA Technologies, LLC

Transformation – of the Processo Increased participation of leadership in schedule developmento The role of the Planner/Scheduler as a key project member reinstatedo New input holders inserting themselves into the process (Operations) o Field Crafts (Last Planners) pushing for interim planning sessionso Contractor commitments agreed to by all “on‐the spot”o Better functioning teams

Better Schedules

Improved Communication

Improved perception of Planning/Scheduling

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33© 2013-2014 PMA Technologies, LLC

Transformation – of the business Cost – 2012 monthly cash flow – within 5% of projections, better forecasting of annual capital program expenditures

Estimating – Increased communication within project team produces better information to project estimators

Scheduling – 17% improvement on Schedule Performance Index (SPI) 

Project Engineering –More Construction input = more confidence in IFC package requests

Project Management –More confidence in plan allows for better decision making

Project Team – Culture of collaboration dominant over isolation (working in silos)

Executive Leadership – Scheduling data presented in more tangible format. More faith in work product. 

Set the industry benchmark!

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34© 2013-2014 PMA Technologies, LLC

What’s Next? – Moving the Ship Forward

NetRisk – By the end of 2014, perform SRA internally on all mid cap projects 

Lean Planning – Utilize NetPoint live in Pull Planning sessions‐ continue to support Lean

Training – Provide formal training (NPT & GPM)  to project teams

Reporting – Develop customized schedule reports directly from NetPoint

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PRESENTED BY:

Questions?

Kaveh Dabiran, LEED [email protected]

35© 2013-2014 PMA Technologies, LLC