transforming public sector with information technology by maj gen rk bagga, avsm
DESCRIPTION
Transforming Public Sector with Information Technology by Maj Gen RK Bagga, AVSM. CHANGING MINDSET ( GEOFFREY JAMES ) ENTITY TRADITIONAL IT EFFECTED. TOMORROW’S ORG. 1.MULTI NATIONAL / JV 2.INTERNET FOR ALL - PC - STB - PDA 3.CELL BASED MOBILE LINK - PowerPoint PPT PresentationTRANSCRIPT
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Transforming Public Sector with
Information Technology
by Maj Gen RK Bagga, AVSM
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CHANGING MINDSET(GEOFFREY JAMES)
ENTITY TRADITIONAL IT EFFECTED
BUSINESS BATTLEFIELD ECOSYSTEM
CORPORATION MACHINE COMMUNITY
MANAGEMENT CONTROL SERVICE
EMPLOYEE CHILD PEER
WORK TOIL PLAYMOTIVATION FEAR VISION
COMPUTER MASTER SERVANT
CHANGEGOVERNMENT
PAIN- CONTROLLER
GROWTHFACILITATOR
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TOMORROW’S ORG
1.MULTI NATIONAL / JV2.INTERNET FOR ALL
- PC- STB- PDA
3.CELL BASED MOBILE LINK4.MULTI PROJECT ENVIRONMENT5.WEB PAGE - JOB CENTRE6.SUBCONTRACTED - SUPPORT JOB
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7.SMALL - HIGH VALUE CLIENT- PUBLIC/CORPORATE- PRIVATE
8.INTERNET ENABLED- NET MEETING
9.WEB BASED MARKETING- ADVERTISEMENT- SEARCH ENGINE
10. CORPORATE KNOWLEDGE- REPOSITORY/DESIGN CENTRE
Contd... TOMORROW’S ORG
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IT PHOBIA
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Public Sector Dilemmawhat to do?
CRM
KE CAD CAM
ERP
MiddlewareInternet
Legacy
E-Business
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12 months latter
CRM KE ERP
Middleware
Internet
Legacy
OODBMS
AOLTVWAP/WLLThin Clients IIE-Busin
ess
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the problem
time
newtechnology
technologyadopted
technologyoptions
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limiting factors Rs? $? implementation resource inadequate
organisational inertia bureaucracy delays
management focus tools Skills mindset
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I T ACTION PLAN(4 Jul 98)
• National Info Infrastructure 1200 Crores
• ITEX $50b by 2008 + 10 Lakh Jobs
• IT FOR ALL --- Operation Knowledge– IT Penetration– IT For Citizens– IT Govt.– Security/Cyberlaws
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IT ACTION PLAN - OVERVIEW
(4 JULY, 1998)
(a) INFO-INFRA STRUCTURE (1-18)
OBJECTIVE
- DRIVE FOR SETTING UP OF NII
- TARGET - 30% ANNUAL GROWTH
- FOL BACKBONE - 75000 KM
- VSAT - 300 MB/SEC. CAPACITY
- SAT TRANSPONDER CAP - 3000 MHz
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IIII. TARGET ITEX-50 (19-50)
OBJECTIVES& RECOMMENDATIONS:
- EXPORT TARGET US$50B BY 2008
1. IT SOFTWARE - ZERO CUSTOM - ZERO
EXCISE
2. INCOME TAX EXEMPTION UNDER 80 HHE
3. BANKS / FI SETUP JOINT VENTURE FOR
VENTURE CAPITAL FUND
4. COMPANY ACT AMENDMENT FOR
SWEAT EQUITY FOR EMPLOYEES
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III.III. IT FOR ALL BY 2008 IT FOR ALL BY 2008 (58-108)(58-108)
OBJECTIVES
OPERATION KNOWLEDGE,
COMPUTER LITERACY &
IT PENETRATION/AWARENESS
RECOMMENDATIONS 1. VIDYARTHI / SHIKSHAK / SCHOOL COMPUTER SCHEME
(IT COMPULSORY ALL DEGREE COURSES)
2. COMPUTER + INTERNET IN EVERY SCHOOL,
COLLEGE, UNIVERSITY BY 2003
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IT ACTION PLAN STATUS(ATR)
• OUT OF TOTAL 108
• ONLY 56 IMPLEMENTED
• 27 IN PROCESS
• 3 REJECTED
• 22 ON BACK BURNER
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Indian Internet Explosion
Internet Over Cable In 2 Cable, Hathaway, Siticable
in Bombay, Calcutta, Pune, Delhi
Total number of PCs 5.0m
90% PC bought with internet use in mind internet Connections 3m ( Appox) 30 Lakhs ?
Total no. of internet cafes (estimated) 6000
(Hyderabad 400)
Internet (I.P.) Telephony : “Banned” in India,
allowed in USA, UK, Japan,
China, Singapore… >30 countries
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Effect of Competition (since 1998 Nov.)
Monopoly Competition
Jan. 2000 March 2001International B/W 2.5 MBP
leased Half Cct : Rs. 2.25cr Rs. 1.25 cr. Rs. 40 lakhs in Mumbai &
Cochin
(Rs. 70 lakhs elsewhere)
Leased line Ports/(shared) Rs. 78 lakhs Rs. 40 lakhs Monopoly Now
Usage Costs Rs. 15,000 Rs. 2000 to 2500 for 500 hrs.
For unlimited use for an year
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Internet Facts in India – April 2001Internet Facts in India – April 2001
ISP Licences C B A Total
170 160 70 440
Internet Subscribers : 3.0 mil.
Internet Users : 15.0 mil.
PISP Gate-Ways Approved : 120
PISP Gate-ways operational : 20
International Bandwidth
VSNL STP Others Total
1.1GB 4.5 MBP 200 MBP 1.35 GBP
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Internet Usage Patternin India
40% use for less than 5 hrs/ week
33% use for less than 5 to 20 hrs./ week
< 2hrs/week - 11.3%
2 to 5 hrs. - 28.0%
5 to 10 hrs. - 31.8%
10 to 20 hrs. - 17.9%
20 to 30 hrs. - 3.9%
> 30 hrs. - 3.0%
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IT in AP
• Andhra Pradesh is moving swiftly to develop a world class IT base
• Hyderabad now a preferred location for global IT leaders like Microsoft, Oracle, Motorola, Baan and Intergraph
• Three pronged initiative of the Government of Andhra Pradesh
• Perspective plan for a knowledge hub
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Initiatives of Govt. of A P
• HiTec City - high quality infrastructure for software development centers
• IIIT - preparing outstanding IT professionals for positions of leadership
• Ushering in India’s first Electronic Government - effective and widespread use of IT to significantly improve the quality of service to citizens
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AP IT PROJECTS ON ANVIL( E-GOVERNANCE)
• APSWAN-2Mbps HQ Dist Link DEC’99
• APSVAN-JV Singapore HOLD?
• SKIMS-Secrtariate Knowledge Info Sys
• APTS-PICTURETEL-54 Crore for VIDEO-CONF with Distt HQ
• APSDMS- GIS based Monitoring of Dev
• CARD-214 Reg6.5 Lakh used service
• MPHS-300 Mandals done all 1100 by July
• TWINS -20 Deptt links single window 300 per day
• COMPACT-Commercial Taxes for 3.4 lakhs users
• Knowledge Park • GIGA
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IT in KARNATAKA
• Computer Education for Teacher& Students
• E-Governance 4000 Crores Budgeted
• VENTURE CAPITAL promoted
• IT PARKS planned
• IT CORRIDOR around Bangalore
• INTERNATIONAL GATEWAYS
• IPR protection Efforts
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E-GOVERNANCE -Maharashtra
VSAT / VHF NETWORK 31/34 DISTT.
EOC (Emergency Operation Centre) at
Div. & Distt. Control Room
GIS bases Disaster Mgt. Info. System
Community Disaster Preparation
Program and Training
4000 crore investment...
10 lakh it jobs by 2010
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HR
R&d Production
Finance
Logistics
Sale
s
TheCompany
prospects
prospects
customers
customers
contractors
contractors
suppliers
suppliers
partners
partners
R&d
HR
Finance
Production
Sale
s
Logistics
INTRANETof
Company
Increased integrationinternal & external
IT IMPACT ORGNs TODAY’S ORG.
TOMORROW’S ORG.
EXTRANET
STANDALONE MIS/DSS/EIS
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Three Faces of ECInternet, Intranet and Extranet
• Internal E-mail• Order processing• Enterprise
communications • Employee Handbooks• Workflow Automation• Procurement (POs)• Pricing Info.• Marketing documents• Product Manuals
• Product/company Info• External e-mail• Place order• Research
• Advertising• Outbound marketing• Catalogs• Order Placement
Productivity enhancement Productivity enhancement
RevenueEnhancers
Order TrackingOrder Fulfilment
Customer SupportTransactions
Suppliers
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Any Questions ?
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