"transforming service delivery at the ground level" ohio digital government summit 2012

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Jill Miller Zimon Director of Partnerships, The Civic Commons Network Facilitator, EfficientGovNetwork, The Civic Commons Ohio Digital Government Summit Transforming Service Delivery at the Ground Level

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Jill Miller Zimon presented this PowerPoint at Government Technology's Ohio Digital Government Summit on 9/20/12.

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Page 1: "Transforming Service Delivery at the Ground Level" Ohio Digital Government Summit 2012

Jill Miller Zimon Director of Partnerships, The Civic CommonsNetwork Facilitator, EfficientGovNetwork, The

Civic Commons

Ohio Digital Government SummitTransforming Service Delivery at the Ground Level

Page 2: "Transforming Service Delivery at the Ground Level" Ohio Digital Government Summit 2012

Cultivating A Culture

John Hoornbeek of Kent State University’s Center for Public Administration and Public Policy describes the evolution

from no projects to EfficientGovNow to EfficientGovNetwork as analogous to sowing seeds: While EGNow prepared the soil and some seedlings have grown, germinated and born fruit, much more growth is possible

and can be nurtured through the Network.

Page 3: "Transforming Service Delivery at the Ground Level" Ohio Digital Government Summit 2012

EGN: Foundation of Shared Services Innovation in NE Ohio

•2008-2010 EfficientGovNowPublic competitionSeed moneyMedia coverage

•2010-2012 EfficientGovNetworkConvenes monthly w/EGN applicants, winnersDevelops online portalRegional Collaboration ConferenceLGIF pursuit, success

•2013 Develop sustainable structure, purpose & action plan

Page 4: "Transforming Service Delivery at the Ground Level" Ohio Digital Government Summit 2012

Ingredients for a Network

WHO: Elected officials, departmental heads, academic peers, business interests

VALUE: Create common resources to share & replicate

PURPOSE: Build relationships & trust; share knowledge; find partners

Page 5: "Transforming Service Delivery at the Ground Level" Ohio Digital Government Summit 2012

What’s Next

• LGIF Grant• Shared Services

Expo• Increased

capacity

•COSE•Playbook•Membership List•Map

Page 6: "Transforming Service Delivery at the Ground Level" Ohio Digital Government Summit 2012

1.Tallmadge2.Summit County Public Health

3.Copley Dispatch4.Center for Local Government

5.Sourcing Office

Examples of Local Implementation

Page 7: "Transforming Service Delivery at the Ground Level" Ohio Digital Government Summit 2012

Tallmadge

Tallmadge is a city in Summit and Portage counties in Ohio, United States.

It is a suburb of Akron and part of the Akron Metropolitan Statistical Area. The

population was 17,537 at the 2010 census. Wikipedia

Page 8: "Transforming Service Delivery at the Ground Level" Ohio Digital Government Summit 2012

Summit County Public Health District

Summit County is an urban county located in the state of Ohio, United States. According to the 2010 census, it has a

population of 541,781, which is a decrease of 0.2% from 542,899 in 2000. Its county seat is Akron. Wikipedia

Page 9: "Transforming Service Delivery at the Ground Level" Ohio Digital Government Summit 2012

Copley Township Dispatch

Copley Township is one of the nine townships of Summit County, Ohio, United States. The 2000 census found 13,641 people in the township . Wikipedia

Page 10: "Transforming Service Delivery at the Ground Level" Ohio Digital Government Summit 2012

Center for Local Government

Page 11: "Transforming Service Delivery at the Ground Level" Ohio Digital Government Summit 2012

Sourcing Office

Page 12: "Transforming Service Delivery at the Ground Level" Ohio Digital Government Summit 2012

Skinny Ohiohttp://skinnyohio.org/

Shared Services Idea Centerhttp://www.auditor.state.oh.us/

sharedservices/default.htmKSU CPAPP

http://www.kent.edu/cpapp/index.cfmODOD LGIF Awardees

http://www.development.ohio.gov/urban/LGIF.htm

The Civic Commons EGN sitehttp://theciviccommons.com/egn

Examples of Local Implementation

Page 13: "Transforming Service Delivery at the Ground Level" Ohio Digital Government Summit 2012

THANK YOU!