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Transit Competitiveness and Market Potential November 2018

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Page 1: Transit Competitiveness and Market Potentialmedia.metro.net/.../images/presentation-tac-ngs.pdf · First/Last Mile (elderly, higher income) Comfort (odors, crowding) Infrequent/ Non-Rider

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Transit Competitiveness and Market PotentialNovember 2018

Page 2: Transit Competitiveness and Market Potentialmedia.metro.net/.../images/presentation-tac-ngs.pdf · First/Last Mile (elderly, higher income) Comfort (odors, crowding) Infrequent/ Non-Rider

Study Process

1

Page 3: Transit Competitiveness and Market Potentialmedia.metro.net/.../images/presentation-tac-ngs.pdf · First/Last Mile (elderly, higher income) Comfort (odors, crowding) Infrequent/ Non-Rider

Stakeholder Engagement

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Page 4: Transit Competitiveness and Market Potentialmedia.metro.net/.../images/presentation-tac-ngs.pdf · First/Last Mile (elderly, higher income) Comfort (odors, crowding) Infrequent/ Non-Rider

Four Types of Customers

Occasional Infrequent Non-Rider

7% 22% 55% 16%

Frequent

As a % of all LA County residents 3

Page 5: Transit Competitiveness and Market Potentialmedia.metro.net/.../images/presentation-tac-ngs.pdf · First/Last Mile (elderly, higher income) Comfort (odors, crowding) Infrequent/ Non-Rider

With existing levels of service,We can’t be fast, frequent, reliable all day, every day, everywhere…

4

Page 6: Transit Competitiveness and Market Potentialmedia.metro.net/.../images/presentation-tac-ngs.pdf · First/Last Mile (elderly, higher income) Comfort (odors, crowding) Infrequent/ Non-Rider

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We need to develop policy choices that balance the trade-offs in route and network design for different market needs.

Page 7: Transit Competitiveness and Market Potentialmedia.metro.net/.../images/presentation-tac-ngs.pdf · First/Last Mile (elderly, higher income) Comfort (odors, crowding) Infrequent/ Non-Rider

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43

• Speed

• Frequency

• Peak Hour

• Full buses in highdemand areas

• Focus on current frequent riders

Trade-Offs

• Geographic Coverage

• Hours of Operation

• Off Peak

• Few people on board in low demand areas

• Pursue occasional and new riders

43

Full buses in high

Vs.

6

Page 8: Transit Competitiveness and Market Potentialmedia.metro.net/.../images/presentation-tac-ngs.pdf · First/Last Mile (elderly, higher income) Comfort (odors, crowding) Infrequent/ Non-Rider

Measuring Transit CompetitivenessService Parameters

All Riders

Travel Speed

Frequency

Reliability

Current

More Service

Fares

Information

Former

Security (women, certain

geographies)

First/Last Mile (elderly, higher income)

Comfort (odors,

crowding)

Infrequent/ Non-Rider

Information (non-riders)

First/Last Mile (women, youth, elderly)

Comfort (odors,

crowding)

7

Page 9: Transit Competitiveness and Market Potentialmedia.metro.net/.../images/presentation-tac-ngs.pdf · First/Last Mile (elderly, higher income) Comfort (odors, crowding) Infrequent/ Non-Rider

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Transit is accessible to 85% of all trips made

in the region.Metro Transit Lines by Tier

ExpressRapidLocal

LimitedShuttlesBusway

Muni (non-Metro service)

Transit Service Coverage

Page 10: Transit Competitiveness and Market Potentialmedia.metro.net/.../images/presentation-tac-ngs.pdf · First/Last Mile (elderly, higher income) Comfort (odors, crowding) Infrequent/ Non-Rider

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All day frequent service is concentrated

in Central LACounty

Super Frequent (5 mins or better)Very Frequent (6-10 mins)

Frequent (11-15 mins)

(none)Midday Bus Frequency

Transit Service Density

Page 11: Transit Competitiveness and Market Potentialmedia.metro.net/.../images/presentation-tac-ngs.pdf · First/Last Mile (elderly, higher income) Comfort (odors, crowding) Infrequent/ Non-Rider

Results – Transit Shares Total vs Transit TripsTrip Origins

Source: TAP data - Metro and Municipal Operators & LBS Data (July through October, 2017)

All Trip Origins (cell phone data) Transit Origins (TAP data)All Trip Origins (cell phone data)

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7.5M – 13M5M – 7.5M2.5M – 5M

650K – 2.5M

250K – 650K

50K – 100K30K – 50K15K – 30K

5K – 15K

0 – 5K

Source: TAP data - Metro and Municipal Operators & LBS Data (July through October, 2017)

50K – 100K100K30K – 50K50K15K – 30K30K

5K – 15K15K

0 0 –– 5K5K5K5KCurrent

transit service is not always competitive

Page 12: Transit Competitiveness and Market Potentialmedia.metro.net/.../images/presentation-tac-ngs.pdf · First/Last Mile (elderly, higher income) Comfort (odors, crowding) Infrequent/ Non-Rider

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Transit Market Share

2%

6%

4%

8%

10%

12%

14%

Transit to Drive Time Ratio

Transit Market Share

2%

6%

4%

8%

10%

12%

14%

Transit is most competitive

when no more than 2x slower

than auto

Travel Time Comparison with Auto

Competitiveness of Relative Travel Times

Page 13: Transit Competitiveness and Market Potentialmedia.metro.net/.../images/presentation-tac-ngs.pdf · First/Last Mile (elderly, higher income) Comfort (odors, crowding) Infrequent/ Non-Rider

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Travel from home to a regular destination at an employment center during peak hours

Commute Trips

Occasional travel from a changing origin to a changing destination

Other Trips

Understanding Trip Purposes

12

Travel from home to a regular destination nearby anytime during the day or week

Work Trips

Page 14: Transit Competitiveness and Market Potentialmedia.metro.net/.../images/presentation-tac-ngs.pdf · First/Last Mile (elderly, higher income) Comfort (odors, crowding) Infrequent/ Non-Rider

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The Transit Journey

Walk/Wait Time On-Board Time

The walk/wait and on-board timeare the two factors that make up

total transit travel time.

Walk/Wait Time

13

Walk/Wait Time

Page 15: Transit Competitiveness and Market Potentialmedia.metro.net/.../images/presentation-tac-ngs.pdf · First/Last Mile (elderly, higher income) Comfort (odors, crowding) Infrequent/ Non-Rider

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When is Travel Speed important?

30% of timegetting to/from transit

e.g. 10 mins

70% of timeon-board transit

e.g. 25 mins

important?

Travel Speed is the key factor for

longer trips.

For Long Distance Trips: 10 to 12.5 Miles

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Walk/Wait TimeWait Time

Walk/Wait TimeWait Time

On-BoardTime

Page 16: Transit Competitiveness and Market Potentialmedia.metro.net/.../images/presentation-tac-ngs.pdf · First/Last Mile (elderly, higher income) Comfort (odors, crowding) Infrequent/ Non-Rider

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When is Frequency important?

Walk/Wait Time

50% of timegetting to/from transit

e.g. 10 mins

50% of timeon-board transit

e.g. 10 mins

important?

Frequency is the key factor for shorter trips.

Wait Time

For Short Distance Trips: 0 to 2.5 Miles

15

Walk/Wait TimeWait Time

On-BoardTime

Page 17: Transit Competitiveness and Market Potentialmedia.metro.net/.../images/presentation-tac-ngs.pdf · First/Last Mile (elderly, higher income) Comfort (odors, crowding) Infrequent/ Non-Rider

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What Drives Market Share?

Transit Market Share

Trip Distance

Transit Market Share by Distance & Percent of Total Trips

Competitiveness and Market Potential

16%

16%

22%

7%

6%

5%

4%

3%

2%

1%

0-1 miles 1-5 miles 5-10 miles 10+ miles

% of total trips

22%

46%

Transit Market Share 7%

6%

5%

4%

3%

2%

1%% of total

Increasing our transit share of short distance

trips to 6% means 500,000 new

trips

Increasing our

Page 18: Transit Competitiveness and Market Potentialmedia.metro.net/.../images/presentation-tac-ngs.pdf · First/Last Mile (elderly, higher income) Comfort (odors, crowding) Infrequent/ Non-Rider

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AM Peak Mid-Day PM PeakEarly AM

Travel and Operations by Time of Day

More Frequent Service for Non-Commute Trips

0%

5%

10%

15%

20%

25%

30%

35%

Share of all trips and service by time

of dayOther Trips

Commute TripsMetro Service

0%

5%

10%

15%

20%

25%

30%

35%and service by time of day

Current service does not match

midday and evening travel

demand.

Note: Bar chart shows data by time period while area plot shows hourly data

Owl Service Late Evening12 – 4am 4 – 6am 6 – 9:30am 9:30am – 2pm 2 – 6:30pm 6:30pm – 12am

Page 19: Transit Competitiveness and Market Potentialmedia.metro.net/.../images/presentation-tac-ngs.pdf · First/Last Mile (elderly, higher income) Comfort (odors, crowding) Infrequent/ Non-Rider

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b

60% of all trips2% transit market share

24% of all trips4% transit market share

8% of all trips5% transit market share

8% of all trips9% transit market share

MarketPriorities

bb

Other Trips

All Day

Commute Trips

Peak Hour

B

Short Distance Long Distance

Frequency Speed

5% transit market share

Speed

We are successful here and should

continue to focus on this travel

market.

2% transit market share60% of all trips

We are not competing well in

our biggest potential market and need to

rethink our service to better capture short

trips.18

Page 20: Transit Competitiveness and Market Potentialmedia.metro.net/.../images/presentation-tac-ngs.pdf · First/Last Mile (elderly, higher income) Comfort (odors, crowding) Infrequent/ Non-Rider

Next Steps

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Date Stakeholder Topic

Sept 2018Oct 15, 2018

Oct 2018-Jan 2019

Service CouncilsMetro Board

Meet Community Groups

Transit Competitiveness & Market Potential

Jan 2019Jan-Feb 2019

Service CouncilsPublic Meetings

Service Concepts, Tradeoffs & Policy Choices

Late February 2019March 2019

NextGen Working GroupMetro Board Recommend Service Concepts

April 2019 Metro Board Present Draft Service Concepts (Policy Guidance)

Page 21: Transit Competitiveness and Market Potentialmedia.metro.net/.../images/presentation-tac-ngs.pdf · First/Last Mile (elderly, higher income) Comfort (odors, crowding) Infrequent/ Non-Rider

Thank You

Metro.net/nextgen