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TRANSIT SOLUTIONS TEAM

Transit Solutions TeamGoal of the Team:

To review and evaluate the current approach

to providing transit services to our community

and recommend innovative approaches or

measures to provide a more cost-effective

service.

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Transit Solutions TeamTopics Timeline:• Nov. – Dec. Overviews of Transit & Services Provided

• Nov. – Mar. Specialized Transportation

• Dec. – Feb. Small Bus Field Test Project

• January Transit Staff Roundtable, InternalProcedures

• Jan. – Feb. FREX, CDOT

• Jan. – Feb. Fares & Fare Media

• March Development of Recommendations

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Transit Solutions Team

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Staff Support:

� Steve Cox� Nick Kittle� Craig Blewitt

Team Members:

� Robert Shonkwiler, Chair� Craig Whitney� Frank O’Donnell

Transit Solutions TeamRevenues in Recent History:

19

(projected)

Transit Solutions TeamRevenues vs. Expenditures Projection:

20

$0

$5

$10

$15

$20

$25

2011 2012 2013 2014 2015 2016

Mill

ions

Revenue incl Carryover Carryover Expenditure

Transit Solutions TeamRecommendations:• Institute Competitive Process for Contracting

for Specialized Transportation• Implement a competitive contracting process

• Define standards of service

• Disperse existing annual funds as defined by those contracts

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Timeframe: 6 MonthsFinancial: Revenue Neutral; more rides provided for same amount of fundingCustomers: More consistent serviceStaff: Cost additional staff time in contracting and contract compliance oversight

Timeframe: 6 months

Financial: Revenue Neutral; more rides provided for same amount of funding

Customers: More consistent service

Staff: Cost additional staff time in contracting and contract compliance oversight

Transit Solutions TeamRecommendations:• Integrate the City’s ADA paratransit with other

community providers of specialized transportation

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• Establish a centralized brokerage and call center by coordinating the existing efforts of local agencies

• Enhances competition

• Payment for services provided

Timeframe: 1-5 yearsFinancial: Revenue Neutral for transition period; Savings of $74,000-$130,000* annually thereafterCustomers: Easier access to more options for the most appropriate service to meet their needsStaff: Implementation: significant staff time; ongoing: moderate additional staff time

* Includes local and grant funding (Transit Plus, February 2012)

Timeframe: 1-5 years

Financial: Revenue Neutral for transition period; Savings of $74,000-$130,000* annually thereafter

Customers: Easier access to more options for the most appropriate service to meet their needs

Staff: Implementation: significant staff time; Ongoing: moderate additional staff time

* Includes local and grant funding (Transit Plus, February 2012)

Transit Solutions TeamRecommendations:• Target 20% of fixed-route fleet to be 30’ buses

• Purchase smaller vehicles upon replacement of aging fleet

• Consider alternative fuel and hybrid technology

• Dispose of vehicles unnecessary to anticipated service

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Timeframe: Begin in 2014 with next scheduled purchase to replace aging busesFinancial: Savings of $30,000-$50,000 annuallyCustomers: Decrease in quality of service if buses continually provide standing-room only Staff: Additional staff time in managing a diversified fleet

Timeframe: Begin in 2014 with next scheduled purchase to replace aging buses

Financial: Savings of $30,000-$50,000 annually

Customers: Decrease in quality of service if buses continually provide standing-room only

Staff: Additional staff time in managing a diversified fleet

Transit Solutions TeamRecommendations:• Eliminate unnecessary redundancies in PPRTA

transit budget oversight and auditing• Incorporate PPRTA budget into the City’s financial

system

• Eliminate daily audit from PPRTA staff over Transit’s financials

• Eliminate additional invoice copies sent to PPRTA• Reduce paperwork and tracking for City Finance

staff• Annual independent audit report would provide

accountability in lieu of daily audit

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Timeframe: 6 months -1 yearFinancial: Budget Neutral; better accountability with a single system for trackingCustomers: Shorter turnaround to payment on vendors’ invoicesStaff: Significant savings of staff time

Timeframe: 6 months -1 year

Financial: Budget Neutral; better accountability with a single system for tracking

Customers: Shorter turnaround to payment on vendors’ invoices

Staff: Significant savings of staff time

Transit Solutions TeamRecommendations:

• Adopt & Adhere to Service Performance Standards

• Adds efficiency and consistency

• Streamlines decision-making process

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Timeframe: 6 months-1 yearFinancial: Budget NeutralCustomers: More reliable, consistent service Staff: Improved efficiency

Timeframe: 6 months -1 year

Financial: Budget Neutral

Customers: More reliable, consistent service

Staff: Improved efficiency

Transit Solutions TeamRecommendations:• Streamline ticket and fare options, adopt fare

adjustments, maximize electronic payment options

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Timeframe: Minimum 6 months, including public processFinancial: Budget Neutral if priced between $4.50 and $5.00Customers: New, attractive option for customers Staff: Minimal but positive impact

Timeframe: Minimum 6 months, including public processFinancial: Additional $75,000-$125,000 per year in fare revenueCustomers: Price change from $3.00 to $3.50 presents hardship to some customers Staff: Significant staff time required for Title VI analysis

Timeframe: 6 months-1 yearFinancial: Budget Neutral; accounted for in 2012 budgetCustomers: Additional options, streamlines fare media, reduces boarding timesStaff: Additional staff time in capturing increased data; net result is increased efficiency

• Implement New Day Pass Ticket

• Raise Metro Mobility fare to standard rate structure

• Implement Smartcard Technology

Timeframe: Minimum 6 months, including public process

Financial: Budget Neutral if priced between $4.50 and $5.00

Customers: New, attractive option for customers

Staff: Minimal but positive impact

Timeframe: Minimum 6 months, including public process

Financial: Additional $75,000-$125,000 per year in fare revenue

Customers: Price change from $3.00 to $3.50 presents hardship to some customer

Staff: Significant staff time required for Title VI analysis

Timeframe: 6 months-1 year

Financial: Budget Neutral; accounted for in 2012 Budget

Customers: Additional options, streamlines fare media, reduces boarding times

Staff: Additional staff time in capturing increased data; net result is increased efficiency

Transit Solutions TeamRecommendations:• Eliminate uncompensated

‘no-advertising’ zones

• Maximizes advertising revenue

• This would not preclude neighborhood or business organizations from purchasing the space themselves

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Timeframe: 6 monthsFinancial: Additional $25,000-$50,000 per year in advertising revenueCustomers: N/AStaff: N/A

Timeframe: 6 months

Financial: Additional $25,000-$50,000 per year in advertising revenue

Customers: N/A

Staff: N/A

Transit Solutions TeamRecommendations:• Cease local funding for the FrontRange

Express• This does not preclude other governmental agencies

from providing the necessary support to continue the service

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Timeframe: 6-9 months Financial: Savings of $800,000-$1,300,000 per yearCustomers: Displaced ridersStaff: A significant amount of staff time required regardless of whether the funding is replaced or service is ceased

Timeframe: 6-9 months

Financial: Savings of $800,000-$1,300,000 per year

Customers: Displaced riders

Staff: A significant amount of staff time required regardless of whether the funding is replaced or service is ceased

Transit Solutions TeamRevenues vs. Expenditures Projection:With Full Implementation of Recommendations:

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$0

$5

$10

$15

$20

$25

2011 2012 2013 2014 2015 2016

Mill

ions

Revenue incl Carryover Carryover Expenditure

Transit Solutions TeamRecommendations Summary:• Institute a competitive process for contracting for specialized transportation

services

• Coordinate the creation of a new brokerage model for specialized transportation services to enhance competition and require payment based on provision of service

• Target 20% of fixed-route fleet to be 30’ buses when replacing aging vehicles; consider alternative fuel and hybrid technology in all bus purchases

• Eliminate unnecessary redundancies in PPRTA Transit Budget oversight and auditing

• Adopt and adhere to the Service Performance Standards

• Streamline ticket and fare options; adopt fare adjustments; maximize accommodation of electronic payment options

• Eliminate uncompensated ‘no-advertising’ zones

• Cease local funding for the FrontRange Express

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