transparency in qa work for management
TRANSCRIPT
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Software quality assurance daysXX International Conference of Software Quality Assurancesqadays.com
November 24-26, 2016. Minsk, Belarus
Yuriy MalyiCOMODO. Odesa, Ukraine
Transparency in QA work for management
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Transparency in QA work for management
Who Am I?Name: Yuriy MalyiCompany: COMODOPosition: QA managerExperience in IT: 11 years
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Transparency in QA work for management
Who are You?
• How many test engineers are here?• How many managers/team leaders?• How many developers?• How many HR? • Any other experts?
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Transparency -physical property
of allowing the transmission of light through
a material(с) Wiki
What is Transparency?
Transparency in QA work for management
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Transparency -physical property
of allowing the transmission of light through
a material(с) Wiki
What is Transparency?
Transparency in QA work for management
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Transparency is operating in such a way that it is
easy for others to see what actions are performed.
(с) Wiki
What does it mean in management?
Transparency in QA work for management
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Transparency is operating in such a way that it is
easy for others to see what actions are performed.
(с) Wiki
What does it mean in management?
Transparency in QA work for management
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Transparency in QA work for management
Why do we need it, what’s the problem?
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Transparency in QA work for management
Black Box – NO control
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Transparency in QA work for management
Transparency – effective control!
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Transparency in QA work for management
Problem in projects and teams
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Transparency in QA work for management
Problem in projects and teams
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Transparency in QA work for management
Problem in projects and teams
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Transparency in QA work for management
Problem in projects and teams
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Transparency in QA work for management
Problem in projects and teams
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Transparency in QA work for management
Problem in projects and teams
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Transparency in QA work for management
Prehistory• What are you doing right now?• Why testing takes so much time?• There is nothing to do so long!• I can complete this task 10 times faster!• Why You missed those BUGs during testing?• What are your automation team is doing?• Convince me!• Bullshit!• Etс…
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Transparency in QA work for management
Preconditions
• Projects and teams ( )• Tasks and BUGs tracker (~Jira)• Work time logging system (~Jira Tempo)• Wiki (~Confluence)• Calendar (~Confluence calendars)• Test Management System (~ TestRail)• Willing to see the real situation in QA
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Transparency in QA work for management
QA Team current state
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Transparency in QA work for management
QA Team current state
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Transparency in QA work for management
Capacity and details in tempo
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Transparency in QA work for management
Capacity and details in tempo
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Transparency in QA work for management
Feature Readiness Page
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Transparency in QA work for management
Feature Risks Statuses • Feature can’t be delivered in time• Developments and Testing at risk• Feature may be delivered in time • Dev and Testing at the low risk• Feature may be delivered in time• Dev done, Testing at the low risk• Feature will be delivered in time• Dev done, Testing done
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Transparency in QA work for management
Feature Readiness - Risk Matrix
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Transparency in QA work for management
BUG status for releases
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Transparency in QA work for management
Live link to Jira
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Transparency in QA work for management
BUG status for releases
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Transparency in QA work for management
Bugs daily progress(goal is “0” BUG rate)
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Transparency in QA work for management
Change Management Board
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Transparency in QA work for management
Detailed current status of Automation
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Transparency in QA work for management
Detailed plan to achieve a goal
Test cases for automation 1144Current automation percent 27%Goal for automation percent 80%Number of cases to achhive the goal 916Already automated 311Need to be automated 605Team performance (test cases/week) 15Number of weeks to achhive a goal 40.33
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Transparency in QA work for management
Detailed reporting every week
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Transparency in QA work for management
Real reflection of automated test cases
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Transparency in QA work for management
Minimize time for reports
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Transparency in QA work for management
Time cost
• QA Team current state ~10 min per day for TL• WorkLog in Jira ~5 min per day for engineer• Feature Readiness Page ~2 hours create by TL• Feature Readiness Page ~5 min day to support• BUG status for releases ~1-3 min create by TL• Bugs daily progress ~1-3 min create by TL• Change Management ~10 min for PM on request• Detailed status and plan of Automation ~1-3 days• Automation report ~10 min per week for TL
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Transparency in QA work for management
Success Story• Half a year of transparency…• New urgent release required…• Request to complete in NOW!• And…• Just 2 emails in replay• Details of all previous efforts• And we protected estimates!• …• Profit!
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Transparency in QA work for management
The last weapon
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Transparency in QA work for management
If you're going through hell…
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https://www.facebook.com/yuriy.malyi/posts/1153307468059014 (UKR)
keep going. - Winston Churchill