transportation leadership you can trust. presented to presented by cambridge systematics, inc....
TRANSCRIPT
Transportation leadership you can trust.
presented to
presented byCambridge Systematics, Inc.
Overview on Performance Management
National Forum on Performance-Based Planning and Programming
September 13, 2010
Lance A. Neumann
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Agenda
Conference Objectives
Performance Management Concepts and Challenges
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Conference Objectives
Develop a common understanding of performance-based planning and programming processes and define the next steps for implementation
Identify the challenges in developing performance-based planning and programming processes and recommend strategies to deal with them
Develop practical, agency specific, guidance for performance-based planning and programming
Provide recommendations for a capacity building action plan that reflects the range of needs of a diverse set of agencies
What is Performance Measurement?
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Performance Measurement
“The purpose of measuring is not just to know how a business is performing, but to enable it to perform better. Measurement should not be an end in itself, but part of an integrated system for enhancing business performance.”
Performance Management FrameworkLinking Goals/Objectives to Resources and Results
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Forecasting Performance/Target Setting
Evaluate Programs and Projects
Allocate ResourcesBudget and Staff
Measure and Report ResultsEvaluate Performance Achieved/Trends
Performance Measures
Goals/Objectives
Quality Data
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ExamplesSafety and Mobility
Mobility
GoalEnsure high standardsof safety in the system
Provide access to jobs,housing, and economicactivities
ObjectiveReduce number offatalities
Decrease travel timesfor commuting
PerformanceMeasures
Three-year rolling average fatalities
Hours of delay auto andtransit
PerformanceTargets
Reduce average fatalitiesby one percent per year
Reduce delay by two percent per year
Safety
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Performance-Based Planning and Programming
Planning and programming process is key to establishing strong performance management
Long-range plans
» Define key goals and objectives
» Develop strategies and/or scenarios for meeting goals
» Provide broad guidance to resource allocation
Programs and budgets
» Provide direct linkage from goals to specific projects, programs, and operations
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Performance-Based Planning and Programming (continued)
Both the planning and programming process provide important opportunity for stakeholder involvement
Key Question: “What do we need to do to have the planning and programming process help drive better performance results?”
This is the focus of our next two and a half days
Opinions may vary on the merits of performance-based planning and programming and the best ways to achieve it
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Moving from Concept to Practice
Performance-based planning and programming approaches will vary depending on
» Type of agency (state DOT, MPO, transit, rural planning)
» Agency size, history, organizational structure, and governing rules
» Interagency relationships and complexity
» Scale of application (statewide, region or subregion, corridor, project)
» Agency goals/objectives, priorities and resources
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Moving from Concept to Practice (continued)
Performance-based planning and programming is not a panacea
» Performance-based approaches can improve accountability and the use of resources
» However, without adequate and predictable funding levels, system performance will degrade
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What Are Some of the Challenges?
Setting performance targets
» Cannot do in the abstract, must relate to resources available
» Easiest when agency controls the performance factor
» Requires data/tools to forecast performance
Benchmarking and peer comparisons
» Historically a sensitive area
» Every agency perceives they are “unique”
» Can’t avoid peer comparisons and it is better to control agenda
» Recognize variations among agencies and define appropriate peer groups
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What Are Some of the Challenges? (continued)
Accounting for external influences on measures/performance
» Behavioral factors in safety
» Growth and development in mobility
» Funding availability
Unintended consequences: “what gets measured….”
Developing mode-neutral and crosscutting performance measures
Integrating concepts such as livability and sustainability into performance-based planning and programming
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Forum Presents a Great Opportunity
To develop strategies for advancing performance-based planning and programming and meeting the challenges
To get partners in state DOTs, MPOs, transit agencies, and rural planning agencies working together to advance the state of the practice
For key players in the transportation industry to define practical next steps and to identify potential challenges without waiting for new Federal initiatives or mandates