Monday 18 July 2016 Issue 3352

I n c o r p o r a t i n g Ta b s o n Tr a v e l

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NZ: Huge Trade ResponseDue to overwhelming trade feedback, Air New Zealand has released a video clip of the first winners in its latest trade sales incentive, featuring for-mer All Black Keven Mealamu who made a surprise visit to an Auckland agency on Thu. The joint Air NZ/United Airlines incentive will see the winning agents watch the All Blacks play in Chicago and a 49ers game in San Francisco.NZ has also just announced that Meal-amu will join the winners in the UA corporate box to watch the ABs vs Ire-land—and has hinted that there are more surprises to come for agents en-tering the incentive. The next winners will be announced in Travel Today on Fri. To see the clip, CLICK HERE

8 Pages This IssueNews..............................................p1-6APT Antarctica .............................p7-8

Kiwis On Radar Of East Coast USA

The east coast of the US has its sights firmly on the New Zealand market as increased flight access and appetite for the States send more Kiwi travellers its way.A delegation from New England, New York City, New York State, Philadelphia and Washington DC is in New Zealand today meeting trade and media.It includes Fred Dixon, ceo of NYC & Company, who is visiting for the first time in a sign of the growing importance of the market here. “We know Kiwis are intrepid travellers, they know the west coast pretty well already, we’re seeing a real movement towards the east,” he says.NYC itself saw 15% growth in Kiwi visitation last year, which ‘gave us lots of excitement and optimism about where the market can go’, says Dixon.The numbers are helped by ‘better flight routes than ever before’, which have prompted some ‘really great air-fares’. “That access puts us on par with any other destination in the world.”Destination DC boss Elliott Ferguson too is keen to promote his city as interest grows in the east coast. “After

many years on the west coast, now it’s time to explore other areas,” he says. “We’re one of those cities that many people have heard of but very few have visited.” Ferguson’s key message for agents is to book clients for longer—most visitors add a half-day in DC to their NYC itinerary, and always wish they had more time, he says.New England appointed Canuckiwi to represent it in-market here earlier this year, and recently approved budget to work with wholesalers. Currently, it sees around 70,000 visitors from New Zealand and Australia annually, says executive director Lori Harnois. “Anecdotally we’re hearing positive remarks from our industry about the growth from the market too,” she says. The state is particularly excited about the potential from United Airlines’ new flights, which offer ‘really good connections’ to Boston.Pictured: 1 Destination DC’s Elliott Ferguson with Brand USA’s Wayne Mitcham. 2 Fred Dixon of NYC & Company, HoT’s Bridget Fogarty and Gabrielle Brown; and Sheralyn Black, GO Holidays.

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Aussie Industry WinnersAustralia held its National Travel Industry Awards over the weekend, where helloworld was named best travel agency group (50 outlets or more), as well as best non-branded travel agency group for its helloworld for business brand. In the airline cat-egories, Emirates was named best on-line international airline, and Virgin Australia won best domestic. Royal Caribbean took best cruise operator titles for both international and do-mestic; while APT won best river cruise operator, as well as best tour operator domestic. Trafalgar won best international tour operator title. Other winners included best tour-ist office international: Tourism Fiji; best wholesaler international: Excite Holidays; best wholesaler Australian product: Sunlover Holidays; best ho-tel/resort group: Outrigger; best car/campervan rental operation: Hertz. New Zealand’s NTIAs will be held on 10 Sep, see taanz.org.nz/ntia/

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Flying Raro, Raro, RaroNow flying 3 times a week from Auckland^schedule subject to change.

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THE TAAP USA TOP TENThe 10 most popular USA destinations booked by New Zealand travel agents through TAAP for JUN16:

1 Los Angeles 2 San Francisco 3 Oahu 4 Manhatten 5 Houston

6 Boston 7 Orange County 8 Las Vegas 9 Chicago 10 Washington DC

KEY: AMER (USA/Can); Asia; EMEA (Euro/Mid East/Africa); LATAM (Latin America); Oceania (NZ/Australia).

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Don’t forget the biggest booker to the USA wins 140,000 travel points each week.Expedia TAAP reported a strong trading month for Jun with 544 different destinations globally booked last month. In the spirit of our “All within Your Reach” campaign with Brand USA, this month I’m focusing on USA destinations and trends.The top TAAP destinations for the USA last month confirm some of the favourite Kiwi haunts in the USA. LA, San Francisco, Oahu, Manhattan, Houston, Boston, Orange County, Las Vegas, Chicago and Washington DC. What’s interesting are some destinations which have grown strongly over the past 12 months. Denver CO and Minneapolis MN stamp their place in the top 20 with triple digit year on year growth. Some of less travelled destinations include Amarillo TX, Ketchikan AK, St Augustine FL and Cheyenne WY. All part of the 125 destinations in the USA booked through Expedia TAAP in June. Expedia TAAP brings the USA All within your reach.

Farewell For LitherlandTravel Managers has advised of the passing of broker Don Lith-erland over the weekend, fol-lowing a long illness. Litherland had been in the industry since he started in the 1960s when he was just 17, making him one of the longest-serving industry stal-warts, says Travel Managers man-aging director Dave Wallace. He and his wife Gwenda operated the Harvey World Travel Greenwoods Corner shop until Feb 2015, be-fore joining Travel Managers as brokers. “He was a lovely man and one of the real gentlemen of our industry,” says Wallace.A service will be held from 1500 on Wed at the Hillsborough Bap-tist Church, 179 Hillsborough Rd.

UA Through-checkingUnited Airlines advises agents to ask all clients who are through-checked from domestic airports within New Zealand onto UA flights out of Auckland on a Tue, Fri and Sun, to call at the UA service desk at Auckland International and uplift a new boarding pass.

QF Asia FaresQantas has tac t ica l economy, premium economy and business class fares from New Zealand to Asia on sale until midnight 25 Jul. Bangkok is from $899; Phuket is from $999; Jakarta is from $949; Manila is from $999; and Tokyo is from $1099. Select travel dates apply. See qantas.co.nz/agents

New Zealanders are being advised to stay away from Turkey follow-ing an unsuccessful military coup attempt over the weekend, while those currently in the country are being urged to stay indoors. The Turkish government has ar-rested and detained around 6000 people in response to the failed at-tempt, which saw fighter jets flying over Ankara and shots fired, soldiers with tanks blocking entry to Istan-bul’s airport, and military trucks blocking two major bridges; while close to 300 people were killed and 1400 injured. The New Zealand Ministry of For-eign Affairs has increased its risk level for Turkey to high, and advises Kiwis in Turkey to stay indoors and avoid all unnecessary travel, stay away from military installations, ar-eas of police or military activity and any large gatherings; while advising against all tourist and other non-essential travel to the country due to the uncertain security situation.World Journeys has been in touch with all agents who have clients in Turkey, and established all are safe

and well, rearranging itineraries where necessary. It says it will con-tinue to monitor the situation going forward; whilst Innovative Travel, who had two clients booked to depart Istanbul from Sabiha Gokcen Airport on Sat night (local time), was able to reschedule the flights to depart from Ataturk Airport ahead of time. The Travel Corporation says it is ‘business as usual’ for all of its brands, and has issued travel updates on each of its websites for both agents and clients. Allianz says for those currently trav-elling, or yet to depart and who en-tered into a policy before 0600 16 Jul, it will assess all claims; however, it cannot pay any claim caused by or arising from the military action for policies entered after this time. Meanwhile, Korean Air will waive the reissue penalty for clients with tickets to Istanbul issued on/before 16 Jul for travel 16 Jul-15 Aug, when changing travel dates or when the portion is changed to the other KE on-line points in Europe. It will also waive the refund penalty for cancella-tions within this time frame. To keep an eye on the situation visit safetravel.govt.nz/turkey

MFAT Urges Kiwis To Avoid Turkey

Online Republic?A New Zealand-based travel website was recently acquired by Australia-based Webjet for $85 million . . . but it appears the industry knows very little about Online Republic.One would expect that a travel com-pany of that value would have been started by travel industry people, but it wasn’t. The founders were broth-ers, one of whom was an advertising agency executive. Only 10% of Online Republic’s business came from New Zealand, the balance coming from off-shore. An interesting article appeared in the NZ Herald, telling who was behind this amazing company.CLICK HERE to read the NZ Herald article.

Emoji Flight SearchesThis Sun was World Emoji Day (yes, that’s a thing) and to celebrate, Cheap-flights launched what it says is the ‘world’s first emoji flight search func-tion’. Users of the site will be able to insert emojis instead of words for their flight origin and destination—such as a koala to Sydney.

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ANA Visits New ZealandAll Nippon Airways (ANA) executives made a visit to New Zealand for the first time recently, following the success of the airline’s new Sydney-Tokyo service, says local ANA rep Walshe Group. ANA launched Sydney flights in Dec, and re-leased fares ex New Zealand in Mar.Pictured is: 1 Vice president and gen-eral manager for Oceania Ryo Sadayuki, account executive Cathy Gibson, sales and administration manager Chisato Arashi, and Walshe Group director of airline sales Stephen Tanner. 2 Vice president and general manager for Oceania Ryo Sadayuki.

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HoT’s New Cruise BrandHouse of Travel has, over the weekend, launched an Australasian cruise OTA, Hoot Cruises, in a bid to ‘create transtasman opportunities to capture a growing market’. While Hoot Holidays has operated in Aus-tralia for a number of years as part of the HoT group, the brand says it was a natural progression to bring it to New Zealand as an online cruise specialist, following strong growth. “A stand-alone brand, Hoot Cruises is independent from the HoT brand,” says HoT’s Jeff Leckey. “We believe concentrating on different strategies for retail and online channels will grow our overall position in these markets, growing our relevance and competitiveness.” He adds that there are over 31,000 cruise deals avail-able on the Hoot Cruises website. See hootcruises.co.nz

The Hilton Bora Bora Nui Resort & Spa is set to undergo a multimil-lion-dollar refurbishment to open as Conrad Bora Bora Nui in Mar 2017, following the signing of a franchise agreement. The hotel will feature 29 tropical garden and beach villas and 86 overwater bungalows, including the destination’s only double-sto-ry presidential suites, as well as a full-service spa with eight treat-ment rooms, a Kids Club, mini-golf course, a fitness centre, retail spaces, meeting space and wedding facili-

Conrad Bora Bora

ties. There will also be a specialty beach restaurant serving Polyne-sian and Mediterranean cuisines, a contemporary Chinese restaurant, a swim-up pool bar and an over-water sunset bar and lounge. See conradhotels.com for more.

Topdeck And NiceTopdeck has confirmed one of its passengers sustained minor injuries in the Bastille Day attacks in Nice last week, and was taken to hospital. All Topdeck customers are safe and accounted for in Nice, says a spokes-person for the brand, which added that the ‘safety and well-being of our customers is our highest priority’.

NZ 48-Hr Aussie SaleAir New Zealand has flights to Australia on sale until 19 Jul, with one-way Seat + Bag flights from $179 to Brisbane, Sunshine Coast, Gold Coast and Sydney. Premium Economy is from $349; and Busi-ness Premier from $599.

Manila With CXCathay Pacific has special fares to Manila, Philippines from $1699 for sales to 31 Jul and travel 01 Dec-14 Jan.

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ISSN 1176-5275Travel Today (incorporating Tabs on Travel) is published by Tabs on Travel Ltd, New Zealand. Ph +64-9-415 8111.news@traveltoday.co.nz tony@traveltoday.co.nz

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At a time of uncertainty following the Brexit vote, London’s Mayor Sadiq Khan is adamant the city remains open for international travellers as new figures show it remains a top choice for many.According to the Office for National Statistic International Passenger Sur-vey, London received a record 3.8 mil-lion visits from overseas travellers in the first three months of this year, up 7% on the same time in 2015. “Yet again we have seen a rise in the number of visitors to London, which underlines how important our world-renowned art, culture, sport, architec-ture and history is to the capital,” says Khan. “My message is clear: London is open and welcomes visitors from every corner of the globe.” And there’s plenty for travellers to look forward to in 2016, says London & Partners. With events to mark the 350th anniversary of the Great Fire of London and a number of cultural events on the horizon this autumn, ‘it couldn’t be a better time to book a trip to the city’. There’s plenty of exhibitions, events and performance coming up, including EXIBITIONISM

London Is Open For Visitors, Says Mayor

New Hotel For GlenelgApproval has been granted for a new 140-room, 12-storey, five-star hotel in Glenelg, overlooking the Glenelg Marina, says the South Australian Tourism Commission. The AUD100 million development will feature high-end tourist accommodation, luxury apartments, an infinity pool, restaurant, café and retail facilities.

Accor: No ChangesFo l l ow i n g t h e comp l e t i on of AccorHotels’ acquisition of Fair-mont, Raffles and Swissotel last week, the brand is reassuring agents that there are no immediate changes to its existing relationships or cur-rent processes. “We are excited about the growth oppor tunit ies this integ rat ion brings and strongly believe this ac-quisition offers tremendous benefits for all of our brands, travel partners and clients across the globe,” the hotel chain says. Accor now boasts a network of more than 4000 hotels and resort globally.

ANA’s Latest Star Wars Plane UnveiledANA is to introduce a fourth Star Wars-themed aircraft to its fleet, as part of its five-year agreement with The Walt Disney Company. It will decorate a B777-200’s fuselage with the C-3P0 motif, including detailed body parts and wiring, to create the C-3P0 ANA Jet which will start flying on domestic routes in Japan from the end of Mar 2017. The carrier currently has three existing planes with Star Wars characters as livery.

at the Saatchi Gallery, the sold-out production of Harry Potter and the Cursed Child, the much anticipated Groundhog Day and Romeo and Juliet starring Game of Thrones star Rich-ard Madden. The UK has also had a record-breaking first quarter echo-ing the growth seen annually from inbound tourism with a record 36.1 million visits last year; while London attracted a record 18.6 million inter-national tourists in 2015.

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IndustryDiaryJULY Globus family of brands, Rocky Mountaineer, 2017 “The Americas” Season Hamilton: Mon 18, Hamilton Gardens Café, 1745.Tauranga: Tue 19, Macau, 1745.Napier: The Crown Hotel, 1745.

AUGUSTSPANTO roadshowPalmerston North: Tue 09, The Distinction Hotel. 1730.New Plymouth: Wed 10, Novotel Hobson Hotel, 1730.

SEPTEMBERBula Marau Fiji Roadshow - Couples & LuxuryTauranga: Mon 05, Mills Reef Winery, 0700-0930.Hamilton: Mon 05, Ferrybank Reception Centre, 1730-2015.Christchurch: Tue 06, Peppers Clearwater Resort, 1730-2015.Wellington: Wed 07, InterContinental Hotel, 1730-2015.Auckland: Thu 08, Pullman Hotel, 1730-2015.Auckland North Shore: Fri 09, QBE Stadium, 0700-0930.

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Lonely Planet has released its first ever Best in Asia list, highlighting the 10 best destinations to visit in Asia over the coming 12 months—with Hokkaido, Japan topping the list.The Japanese island was picked as number one for its year-round appeal and increasingly easy accessibility. “Hokkaido has become a lot more ac-cessible this year thanks to the new bullet train linking its southern port city, Hakodate, to Tokyo,” says Lonely Planet.Shanghai was next on the list, thanks to the opening of the new Disney resort and long-awaited Shànghai Tower; followed by Jeonju, South Ko-rea, which is fast becoming a foodie destination and is the birthplace of Korea’s most famous dish, bibimbap.The Con Dao Islands in Vietnam ranks among Asia’s hottest emerging destinations, and there’s improved flight connections from Ho Chi Minh City, says Lonely Planet.Meanwhile Hong Kong, fifth on the list, is focusing on its natural heri-tage—specifically the UNESCO-designated geopark region. “A shuttle bus between the geopark’s Sai Kung town and its ancient rock formations debuted this May, hard on the heels of a ferry service to Lai Chi Wo Vil-lage,” says Lonely Planet.In Malaysia, Ipoh is growing in popu-larity thanks to a crop of boutique cafes and the ‘otherworldly’ Sekeping Kong Heng hotel; while in Indonesia, Lonely Planet urges visitors to head to Pemuteran before everyone else discovers its beaches, art-filled re-sorts, inventive new restaurants and mellow vibe.Similarly, now’s the time to visit Thailand’s Trang Islands (pictured) before the crowds discover them; while Meghalaya, India is also start-ing to be noticed by active travellers looking to hike, climb, cave and raft.Finally, there’s Taitung in Taiwan, a

Lonely Planet’s Top Picks For Asia

Top WRD AgentE r i n M i l l e r of F l i g ht C e nt re (pictured) has been named the top p e r f o r m i n g agent for World Resorts of Dis-tinction’s Dia-mond L e ag ue a g e n t p r o -gramme in New Zealand.Membership to the Diamond League is by invite, and sees both agents and their clients re-warded for booking with WRD. Sam Ulrich, Travel Select and Sarah Weav-er, House of Travel were the second and third top-performing agents.

MH Settles On MH17Malaysia Airlines has settled with most of the families of the victims killed when MH17 was shot down over the Ukraine two years ago, ac-cording to Dutch media reports.

Grizzly Bear Viewings Open For BookingsHome to one of the largest concentrations of grizzly bears in British Columbia, Knight Inlet Lodge offers the chance to see these animals in their natural environment, and bookings are now open for the 2017 season, advises Adventure World. It adds that Aug is typically the best month for viewing, and clients will need to get in quick as it is not uncommon to be sold out a year in advance. Four-day packages start from $2325pp t/s. See adventureworld.co.nz/Canada/grizzly-bears-of-knight-inlet

‘cradle of indigenous culture’—and although it was damaged by Typhoon Nepartak , Taiwan has already started rebuilding and will be welcoming travellers soon, notes Lonely Planet.See lonelyplanet.com/best-in-asia

Xmas Tours GuaranteedAlbatross Tours advises agents that all of its 2016 European Christmas and New Year tours are guaranteed to depart. Highlights include staying in a first class spa hotel in the Swiss village of Grindelwald, a family run hotel in the Bavarian Alps or in an Austrian palace for a New Year’s Eve gala dinner. See albatrosstours.co.nz for full details.

DoubleTree Dining With The Family

Your clients will thank you forever for sending them to where happiness lives.

27.4°C Today inDenarau

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The resort’s Tavu bar & grill is taking great pains to perfect its cocktail menu. General manager Rodney Samuels recommends a poolside Mojito (pictured).

Bonus PointsTo celebrate the DoubeTree’s opening in Fiji, Hilton HHonors loyalty club members will earn 1000 bonus points for every night they stay at the prop-erty, for stays through to 31 Oct 2016.

Poolside PlayThe DoubleTree’s lagoon style pool (said to be one of the largest in Fiji) is a central focus for most pint-sized travellers. The hotel of-fers a selection of water play toys for use by kids of all ages.

Speedy Wi-FiFor clients who need to stay connected when away, part of the DoubleTree’s multi-million dollar upgrade was to install Wi-Fi across the resort. The Wi-Fi is free and most importantly it’s fast meaning guests can stream music, videos and of course post photos.

New Wimbledon RelicsL o n d o n’s W i m b l e d o n L a w n Tennis Museum has added to its collection a selection of tennis pro’s Andy Murray’s and Serena Wil-liams’ winning whites; as well as English newcomer Marcus Willis’ kit. See wimbledon.com for more.

LA Restaurant WeekDiscover Los Angeles advises agents that dineLA Restaurant Week is back again for another year. Taking place 18-31 Jul, clients can expect lunch and dinner menus from over 300 restaurants and experiential menus (starting at USD95) from Exclusive Series restaurants; while there will also be a range of specialty avocado-inspired dishes on offer. Participating restaurants include favourites such as Alimento, Lawry’s The Prime Rib and Charcoal Venue, with lunch menus starting from USD15 and dinner menus starting at USD29. See dineLA.com

Plane CollisionTwo planes have collided at Belarus’ Minsk airport during a storm, whilst several windows in the airport termi-nal were smashed, say reports. Luckily there were no passengers in either of the planes when the colli-sion happened. Flights were diverted to Gomel airport, approximately 300km away.

E i g h t n e w s i t e s h ave b e e n inscribed on UNESCO’s World Heritage list. They include China’s Hubei Shen-nongjia which consists of two large primary forests, home to rare ani-mal species such as the snub-nosed monkey and the Asian black bear; Canada’s Mistaken Point, a 17km long strip of rugged coastal cliffs; Mexico’s Archipielgo de Revilla-gigedo which is made up of four re-

Mantra’s Got PokemonMantra Group has launched what it says are the ‘world’s first Poke-mon Go-friendly hotels’ in Sydney and Melbourne with Pokemon Go Lures (no, we’re not entirely sure what that means either). Gamers who ‘pokestop’ by Mantra 2 Bond St in Sydney from 1500 every Fri in Jul will receive a free bowl of fries with any drink; and at Man-tra on Little Bourke, Melbourne, they can cash in on happy hour drinks from 1500 every Fri in Jul.

Eight New UNESCO Heritage Sites

mote islands and their surrounding waters and provide a critical habitat for a range of wildlife; and Sudan’s Sanganeb Marine National Park and Dungonab Bay. Also included is Iran’s Lut Desert (pictured); the Western Tien-Shan, spanning Ka-zakhstan, Krgystan and Uzbekistan, one of the longest mountain ranges in the world; Chad’s Ennedi Massif sandstone; and Iraq’s archaeological site The Ahwar.

The recently-opened DoubleTree Resort by Hilton Fiji is continuing to refine its offering to meet cus-tomer demand, with subtle changes rolled out to improve the experi-ence for guests.An increased range of activities is on offer, as well as visiting Fijian artisans and tweaks to its food and beverage offering.There are three dining options avail-able across the resort. Vulani is the main restaurant offering all day a la carte dining as well as buffet breakfast

and themed buffet dinners. There’s a focus on local produce and Fri night is the lovo (earth oven) buffet, kids under 12 eat free.Tavu offers a relaxed toes in the sand dining option including its popu-lar duck curry and local favourites like kokoda. For clients looking for a romantic meal or celebrating, the friendly staff are only too willing to help.There’s also poolside snacks, includ-ing wraps available from the pool bar, which also features a swim-up option.

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Travel Today, Monday 18 July 2016 Page 7

*Conditions apply. Prices are per person (pp), NZD, twin share and include port charges. Prices are correct as at 4 July 2016, but may fluctuate due to changes in availability, surcharges, fees, taxes or exchange rates. Prices based on ISAA13: 2 & 12 February 2017 (Prestige Stateroom, Deck 4). ALL OFFERS: All offers are strictly limited and available until sold out. Subject to availability,not combinable, available on new bookings only and may be withdrawn at any time. A limited number of offers are available on selected itineraries and departures. DEPOSITS & FINAL PAYMENTS: A non-refundable deposit of $3,000 pp is due within 7 days of booking. Final payment is due 100 days prior to departure. AIRFARE OFFERS: All offers are subject to availability of airline andbooking class. Once class is sold out surcharges apply. Flights must be booked by APT. Flights may be issued from deposit. Once issued, flights are subject to the airline’s amendment and cancellation fees. All airfare offers are in economy class (V class) with LATAM Airlines, or another airline of APT’s choosing. Airfare offers are valid ex. AKL/WLG/CHC. FLY FREE: Offer includes returneconomy class airfare and air taxes to the value of $200. Passengers must travel on the same flights. Available when booking a prestige stateroom onboard Le Boréal Antarctica Cruise in 2017. Australian Pacific Touring Pty Ltd. ABN 44 004 684 619. APT4582_NZ

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Travel Today, Monday 18 July 2016 Page 8