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Offi cial Newsletter of NATAS
MAY-JUL 2015 • ISSUE 36www.natas.travelTravnews
Raising the bar at the NATAS AGM
Exploring Singapore’s fi rst UNESCO World Heritage Site: Singapore Botanic Gardens
Uncovering the wonders of Oman
02 May - Jul 2015
03May - Jul 2015
Contents
Editorial TeamEditor/Advertising Sales & Sponsorship Julia Chang ([email protected])
NATAS Travnews is the offi cial publication of the National
Association of Travel Agents Singapore and copies of
Travnews are not for sale. Reproduction in whole or part
without written permission is not allowed. Articles published
in NATAS Travnews are the opinion of the authors. The views
expressed do not necessarily refl ect the views and opinions of
NATAS or the Publisher.
National Association of Travel Agents Singapore
120 Lower Delta Road, #03-16 Cendex Centre
Singapore 169208
Tel: (65) 6534 0187 | Fax: (65) 6534 4726
Email: [email protected] | Website: www.natas.travel
MCI (P) 167/06/2015
Date of Expiry: 29/06/2016
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NATAS Events
04
06
07
08
CAG Updates
Singapore Botanic Gardens -
Singapore’s First UNESCO World
Heritage Site
NATAS signs MoU with GfK
China International Travel Mart 2015
NATAS 36th Annual General Meeting
Ushering in the new; bidding farewell
to the old
Word on the Street
The Association’s Pick
10 Uncovering the psyche of the
Singapore traveller
Food for Thought
Association Updates
14 Contact Details Update
Membership Update
Calendar of Events
Say Hello to Our New Members!
12 Oman: the Gulf’s secret gem
Featured Destination
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04 May - Jul 2015
NATAS Events
NATAS 36TH ANNUAL GENERAL MEETING
It was an exciting day on 21 May 2015 as
members gathered at Marina Mandarin’s
Taurus Room for the 36th NATAS Annual
General Meeting (AGM). A total of 135
Ordinary Members and 25 Associate
Members came together to discuss the
Association’s concerns.
NATAS president Mr Devinder Ohri took
the opportunity to address some of the
more pressing concerns and on-the-
ground feedback that the NATAS Executive
Committee (EXCO) has been receiving.
He assured members that the EXCO has
implemented long-term measures to
resolve these issues.
The AGM also highlighted new off erings
at Tourism Management Institute of
Singapore (TMIS), NATAS’ training arm.
As of 21 May 2015, there are nine new
courses, bringing the total number of
courses from 21 last year to 30 in 2015. The
new courses that have been introduced
include ‘IATA Social Media for the Travel
Industry’, ‘WSQ Diploma in Attractions’,
‘Tourist Guide Professional Development
Course – Feng Shui’ and ‘IATA Foundation
in Travel & Tourism Diploma’, which has
been endorsed by the United Federation
of Travel Agents’ Association (UFTAA).
There are still seven more new courses in
the pipeline. These courses, which will be
introduced in due course, feature topics
such as ‘Facebook Success Marketing Series’,
how to manage feedback the right way
and professional business writing, among
others. With these new off erings, travel
agents can upgrade their skills, service
and productivity, leaving them primed to
capitalise on new trends in the industry in
future.
Promoting camaraderie and establishing
close ties among the fraternity remained
important items on the Association’s
agenda. Mr Ohri assured members that
the committee will continue to organise
activities and projects that have been
popular among the members, such as
05May - Jul 2015
NATAS Events
USHERING IN THE NEW; BIDDING FAREWELL TO THE OLD
The last few months have been a time of
renewal for both NATAS and its training
arm, Tourism Management Institute of
Singapore (TMIS).
NATAS is pleased to welcome two new
Executive Committee members, Secretary-
General Mr Simon Er and Chairman-
Outbound Mr Steven Ler. Mr Er is the
General Manager of Business Events for
DMC, Tours of Global Travel Pte Ltd and
Scenic Travel Limited while Mr Ler is the
Executive Director of UOB Travel Planners.
Over at TMIS, Mr Yap Puay Beng took up
his new position as TMIS’ new Executive
Director on 18 May 2015. “I’ve always
believed that training is an integral and
critical component of our industry,” he said.
“Together with NATAS, we will ensure that
TMIS remains highly relevant to members
and prospective travel professionals.”
Expressing similar sentiments, Mr Devinder
Ohri, President of NATAS said: “These are
exciting times for the Association and its
training arm. Both Steven and Puay Beng
are highly accomplished talents from the
travel industry. I am confi dent in their
abilities to take NATAS and TMIS to new and
greater heights.”
At the same time, we would like to express
our heartfelt appreciation for those who are
leaving us – Mr Ram Samtani has served
NATAS with great dedication as a member
in the IT Committee from 2005 to 2008,
and as a Secretary General and Chairman
of Member Aff airs Committee from 2008
till 30 June 2015; Ms Anita Tan, NATAS’
incumbent Chief Operating Offi cer (COO)
and Ms Patricia Auyeong, TMIS’ incumbent
Chief Executive Offi cer (CEO). Thank you for
your dedication, hard work and valuable
contributions to NATAS!
golf and bowling tournaments. Moving
forward, the EXCO has its eye on several
key projects, namely the upcoming NATAS
travel fair and future fairs, as well as a review
and potential revamp of the Association’s
constitution and code of ethics.
In closing, Mr Ohri emphasised that the
Association is for everyone. Each and every
member has a role to play and everyone is
free to voice their opinions. He encouraged
those with valid concerns to come forward
and share their views. It is his sincere and
ardent hope that members will continue to
support NATAS in the days to come.
06 May - Jul 2015
NATAS SIGNS MOU WITH GFK
China International Travel Mart 2015NATAS is proud to announce that we will
be organising a Singapore Pavilion at the
China International Travel Mart (CITM) 2015,
to be held from 13–15 November 2015. This
year, the travel mart will take place at the
Kunming Dianchi International Convention
and Exhibition Centre in Kunming, China.
As the largest professional travel mart
in Asia, CITM attracts the attention and
attendance of the tourism industry
worldwide. Participants include
international and domestic tourist
organisations, travel agencies, airlines,
hotels and travel-related companies.
Stringent participation conditions and
invitation procedures guarantee the quality
of buyers, thereby ensuring greatest benefi t
for participants. Exclusive trade days are
catered to ensure maximum value for
registered participants.
NATAS Events
Jointly organised by China National Tourism Administration, Shanghai Municipal People’s
Government and Civil Administration of China, CITM has seen success at every show
annually.
We invite interested parties to contact Ms Amy Kong or Ms Julia Chang at [email protected].
NATAS has partnered GfK, one of the world’s leading market insights
companies, in the provision of dynamic travel-related insights for
the Singapore tourism sector. Under this agreement, participating
companies will provide GfK with live booking data on a weekly
basis, which will be used for the specialised Gfk TravelScan Report.
GfK will then analyse the consolidated and aggregated industry
Singapore Pavilion at CITM Kunming in 2013. Co-organised by CAG and NATAS.
booking data to produce a set of predictive analytics that will enable
travel agents to refi ne their retail strategies.
In light of similar partnerships being established in Europe, the
Gfk TravelScan is increasingly being accepted as the market current
for tourism research. NATAS’ participation will serve to encourage
even more of its members to sign up.
“Market data in the travel industry is often very fragmented with
no real comparative way of measurement,” said Ang Eu Khoon,
Chairman for Information Technology of NATAS. “This collaboration
with GfK to convert the massive amount of available booking
data into relevant market insights that are easy to understand will
defi nitely help our members understand the travel industry better
and help advance it to the next level in a rapidly changing business
environment.”
To date, over 20 travel agent members have signed up for GfK
TravelScan.”
07May - Jul 2015
Word on the Street
In what is the largest strategic collaboration
to date, Changi Airport Group (CAG),
Singapore Airlines (SIA) and Singapore
Tourism Board (STB) have signed a two-year
partnership to jointly invest $20 million
to strengthen tourism in Singapore. The
three partners will work in unison to deliver
an enhanced Singapore experience and
promote the city-state as a destination
of choice to leisure, business and MICE
audiences in more than 15 markets
worldwide.
“One of the key initiatives in this
collaboration is developing and enhancing
joint programmes that will contribute
towards strengthening the global
mindshare and perceptions of both
Singapore and Changi Airport,” said Mr Lee
Seow Hiang, Chief Executive Offi cer, CAG.
“We look forward to working together
to leverage our collective strengths and
insights, and to amplify our eff orts to
promote the Singapore experience.”
CAG Updates
A new programme introduced under this
partnership is the Singapore Stopover
Premium package. A new and improved
version of the Singapore Stopover Holiday,
the package is the latest in ongoing
eff orts to curate unique and distinctive
experiences for travellers so that they can
better enjoy Singapore as a destination.
The package is targeted at both premium
leisure and business travellers and includes
stays in selected fi ve-star hotels with
breakfast and Wi-Fi, priority hotel check-
in services and private transfers, among
others.
In line with its mission to deliver a more
in-depth experience of Singapore beyond
Changi Airport, the partnership also
features the enhanced Free Singapore Tour.
The Free Singapore Tour has always been
a crowd favourite. Transit passengers who
sign up for it are treated to a free guided
tour of Singapore’s iconic and heritage
attractions and stunning city skyline. In
the newly revamped tour, participants can
enjoy additional timings, longer itineraries
that cover a greater number of tourist
spots and photo-taking opportunities, and
seasonal editions during festive periods.
“Our airline and airport are integral parts of
the Singapore experience,” said Mr Lionel
Yeo, Chief Executive Offi cer, STB. “The new
product off erings demonstrate SIA, CAG
and STB’s commitment to provide today’s
discerning travellers with a more seamless
and in-depth experience. To constantly
refresh and add value to the visitor
experience, it is essential for the industry to
rally together.”
With strong partnerships, and new and
upcoming developments, Changi Airport
looks set for a brighter future ahead!
Image credits: Changi Airport Group
08 May - Jul 2015
With its lush greenery, stunning sculptures
and exotic fl owers, the 156-year-old
Singapore Botanic Gardens has long been
drawing praise and admiration from visitors
both near and far for its beautiful green
landscapes. Thanks to the 21 members
at the recently concluded 39th World
Heritage Committee meeting held in Bonn,
Germany on 4 July 2015, this historical
landmark can add another accolade to its
name – a UNESCO World Heritage Site.
This milestone event is indeed a fi tting gift
for Singapore’s jubilee year. Even as we
celebrate 50 years of independence, we
commemorate the nation’s very fi rst World
Heritage Site. The receipt of this prestigious
and coveted status makes the Singapore
Botanic Gardens the fi rst and only tropical
botanic garden on the UNESCO’s World
Heritage List. It is also the fi rst in Asia and
the third botanic garden in the world to
be inscribed, following Orto Notanico di
Padova (Padua) and Kew Gardens (London).
In fact, the Singapore Botanic Gardens has
taken a leaf from Kew Gardens’ books. Our
botanists received their training in Kew
before charting the growth of our Gardens
into an important botanical institute. We
also received 22 para rubber seedlings
from Kew, where the seeds that had been
smuggled from Brazil fi rst germinated.
This is extremely signifi cant as para rubber
became a major crop that brought great
prosperity to the Southeast Asian region.
Today, the Singapore Botanic Gardens
is valued for having two outstanding
qualities – the instrumental role it played
in the rubber trade, which transformed the
region in the 1900s, and its unique tropical
colonial gardens landscapes.
SINGAPORE BOTANIC GARDENSSingapore’s First UNESCO World Heritage Site
The Association’s Pick
09May - Jul 2015
To help visitors better appreciate this
lush sanctuary, the Gardens have been
developed along a three-core concept:
Tanglin, the heritage core that retains the
old favourites and charms of the historic
Gardens; Central, includes the specialty
gardens and visitor amenities; and Bukit
Timah, which includes the educational
and discovery zone as well as spaces for
recreation. Adding to the allure of each
core are hidden pockets of nature waiting
to be discovered.
At the Tanglin Core lies the iconic
bandstand, Swan Lake, Bonsai Garden,
Sun Garden, Botany Centre, and A Curtain
of Roots, among others. Visitors can
also marvel at the beauty of Singapore’s
national fl ower Vanda Miss Joaquim.
Adapted from http://retiredowhat.com/
Over at the Central Core is the National
Orchid Garden, which houses over 1,000
species and 2,000 orchid hybrids. Also pay a
visit to the Celebrity Orchid Garden, which,
as its name suggests, is home to orchids
that have been named after celebrities who
have made signifi cant contributions to the
society.
With such gorgeous blooms, it’s little
wonder that the Singapore Botanic
Gardens is a hotspot for wedding couples
looking to take the perfect wedding shot.
On weekends, picnic mats dot the grounds
of the Gardens as families and friends
gather to bask in the tranquillity of this lush
sanctuary.
So why not head down to the Singapore
Botanic Gardens today and celebrate the
rich botanical and cultural heritage of
Singapore’s own UNESCO World Heritage
Site.
The Association’s Pick
Image credits: Singapore Tourism Board
Mention the Singapore Botanic
Gardens and what comes to mind
are stunning orchids, beautifully
landscaped grounds and lush
greenery. But here’s a little known
fact – the Gardens are also home to
what might be the largest and oldest
orchid plant in the world!
Spanning almost 5m in diameter,
this gorgeous tiger orchid has been
growing in the same spot at the
intersection near the Curtain of Roots
for the past 154 years. The plant’s
astonishing history was unexpectedly
The largest and oldest orchid plant in the world!discovered by the Gardens’ director Dr
Nigel Taylor when he was preparing for
the site’s UNESCO bid. From archival
material, it seems that this amazing
specimen was planted as early as 1861.
What’s even more astounding is that
Dr Taylor believes that another large tiger
orchid growing on one of the Gardens’
heritage trees is its daughter.
Given the orchid’s symbolism to Singapore
as a nation, it is indeed an honour that we
have the oldest living specimen.
The tiger orchid plant near the Curtain of Roots
Walk is the same as the one in a postcard printed
in the 1920s (above). PHOTO: National Parks Board
PHOTO: Rodda Michele Luigi, NParks
10 May - Jul 2015
Food for Thought
UNCOVERING THE PSYCHE OF THE SINGAPORE TRAVELLER
Majority of travelers book their holidays wjust a few weeks in advance
Sources used to gather required travel information
Travel Booking ChannelsOnly one in ten still book from traditional
brick-and-mortar agencies
Making travel plans
When it comes to travelling, Singaporeans
seem to be pretty spontaneous. It doesn’t
take long for them to decide on a break,
do their research and pack their bags.
The report showed that the majority of
Singaporean travellers – around 76 per cent
– are short-term planners, booking their
holidays only a month ahead of the actual
travel date. To capitalise on this trend, travel
agents can conduct fl ash sales.
Over the years, we have witnessed an upward trend of outbound departures made by Singaporeans. As these fi gures continue
to grow, we need to explore the psyche of the Singapore traveller to fi nd out what makes them tick – from their booking
preferences to their top destination spots. With this in mind, we have highlighted some characteristics of the Singapore traveller
from the GfK Consumer Travel Tracker Research. The report, a collaboration between Natas and GfK, one of the world’s leading
marketing insights company, is aimed at producing travel-related insights and predicting future market developments.
Conducted in Singapore from April to May 2014, the study looked at tracked outbound travel data from pre-booking right
through the transaction stage from a sample size of 500 respondents who had made a travel booking in the last three months.
Travel agents used to be the be-all and
end-all for holiday makers looking to
obtain information on travel destinations.
Nowadays, with the Internet, they rank
pretty low on the list as the go-to source
for travel. The Singapore traveller tends
to turn to their family and friends for
recommendations or scour the Internet for
travel ideas and research.
The same trend plays out when it comes to
booking for their holidays.
10%
2%
21%
27%
43%
travel agents
travel operators
transport companies
travel booking sites
accommodation sites
To reconnect with the target audience,
travel agents need to ramp up their
online marketing activities. Deliver value
to your customers by emphasising your
knowledge and expertise in curating
distinctive vacation packages. It’s bound
to pull in those holidaymakers looking
for personalised and authentic travel
experiences.
11May - Jul 2015
Food for Thought
Deciding on the destination
According to the fi gures, a total of 80 per cent of Singaporean holidaymakers prefer to stick
close to home and jet set within Asia. Southeast Asia (SEA) is a particular favourite, with
visitors tending to zero in on Thailand, Malaysia or Indonesia. These countries make up more
than half of the Southeast Asian pie. Greater China is a close second.
Judging by these numbers, it’s clear that there is still great opportunity in the SEA market.
Travel agents can capitalise on this trend by creating new or more SEA tour packages or
refi ning their existing ones.
Travel Destinations
Thailand
Malaysia
Indonesia
Others*Others - Philippines, Vietnam, Cambodia,
Laos, Myanmar 14%
22%
31%
33%
SE Asia 46% NE Asia 16%
Greater China 29%
ANZ 7%S Asia 2%
OverseasHoliday
Destination
Planning the itinerary
Upon reaching their destination, the
Singapore traveller is pretty much the
typical tourist. More than half of the
respondents surveyed replied that they are
inclined to visit either the local attractions
or a city or large towns when abroad.
Only 1 in 10 opted to relax by the beach
while 25 per cent said that they would
hang out with friends or attend cultural or
sporting events. However, it is worth noting
that this set of behaviour seems to be
particularly evident only in holidaymakers
on destination-driven trips.
Understanding the Singapore traveller
In sum, the Singapore traveller is prone to going on short breaks around the SEA region. Given our Internet-savvy population, it’s no surprise
that we tend to go online to research and book our holidays rather than employ the services of a physical agent. To capitalise on these trends,
travel agents need to boost their online marketing activities substantially and concentrate their eff orts on conceptualising packages that are
unique, distinctive and focussed on the SEA region.
* Others – Visiting a winter sport resort, visiting friends or relatives, adventurous activities such as canoeing/rafting/climbing/hiking, visiting a sporting event or visiting a cultural event.
30% visiting city or large town
26% others
34% visiting local attractions
10% visiting a beach
Travel Activities
12 May - Jul 2015
Featured Destination
OMANt he G ulf’s secret gem t he G ulf’s secret gem
From soaking up history in the country’s
well-preserved forts, watching a
spellbinding sunset atop a dune of
the coppery desert to bedding down
– Bedouin style – in the open desert
beneath a canopy of stars, Oman
off ers up a host of extraordinary travel
experiences for the intrepid explorer.
But it’s not all sparsely populated
beautiful vistas. Despite a history that
dates back to more than 10,000 years
ago, Oman has an unending capacity to
embrace the modern world. City lovers
will be enticed by its beguiling capital of
Muscat, as well as its burgeoning cities of
Solalah and Sohar.
Mad for Muscat
History buff s would not want to miss out
on Muscat’s Grand Mosque. A glorious
piece of architecture, the mosque
represents a gift from Sultan Qaboos to
mark the 30th year of his reign. It has
a capacity for 20,000 worshippers and
features a breathtakingly rich, hand-
loomed carpet. Measuring 70m by 60m
wide, the beautiful carpet took 600
women four years to weave and once
held the status of the world’s largest rug.
For a truly authentic experience, head for
the Mutrah Souq. Take a moment to soak
in the chaotic atmosphere as shoppers
bargain over frankincense, jewellery
and food, and you can almost imagine
yourself being transported to the
traditional Arabian markets of old. Walk
around the Muttrah neighbourhood
and discover the patchwork of cultures
that make up the city – Omani, India
and Pakistani, with a dash of Zanzibari,
Baluchi and Iranian – a living memory of
the city’s cosmopolitan past. Intrigued
to uncover more of Oman’s history?
Travel to the nearby quarter of Old
Grand Mosque
Mutrah Souq
13May - Jul 2015
Featured Destination
Muscat, which is spread out along the
seafront. Lined with ancient Portuguese
forts, colourful mosques and a variety of
traditional Arabic buildings, these places
perfectly evoke Muscat’s bygone era.
If you’re in the mood for a more
contemporary tourist attraction, then
look no further than the Royal Opera
House. Completed in 2011, the opera
house has transformed into the cultural
heart of Muscat. Be entertained by
its diverse and exciting lineup of
programmes, from opera to ballet and
Islamic and Arabic musical fare.
For the thrill seekers
If adventure is what you’re looking for,
then make arrangements for a day trip
to the Wadi Shab, a few hours’ drive
from Muscat. Wadi Shab is a valley or
gorge that has been carved out as a
result of erosion over thousands of
years. It is home to huge rock boulders,
cliff s, waterfalls and beautiful emerald
green rock pools. You’ll have loads of
fun scrambling over and under rocks,
climbing up mini waterfalls and wading
through streams. At the end of the trek, a
cool grotto awaits in the form of a water-
fi lled cave. The trail might not be the
easiest but for those who persist, you’ll
be rewarded with an experience like no
other.
Becoming Bedouins
Covering about 12,500 sq km of Eastern
Oman, the Sharqiya (Wahiba) Sands is
defi nitely a must-see. From camel races,
sandboarding, dune-bashing, quad-
biking, horse riding and trekking to just
simply sitting down atop a dune to
watch a spellbinding display of the sun
setting, the desert is guaranteed to keep
you occupied for hours on end.
It is also the traditional home of the
Bedouins. Spend a night or two in one
of the handful of desert camps in the
north and get a chance to interact
with Bedouin women. It’s a once-in-a-
lifetime opportunity to get a glimpse
of a traditional way of life that is fast
disappearing.
With a plethora of things to do and
wondrous sights to witness, Oman is
defi nitely a location that deserves to
be at the top of your bucket list. From
adventure-seekers to culture and history
buff s – there’s something for everyone.
Muscat
Sharqiya Sands
Royal Opera House
Wadi Shab
14 May - Jul 2015
WISHING A WARM WELCOME TO OUR NEW MEMBERS!
NATAS welcomes the following companies as new members.
Azza Travel & Tours Pte Ltd
Azza Travel & Tours Pte Ltd is a travel operator off ering international and Muslim tours. Working hand-in-hand with
various counterparts in Asia, Europe and the Middle East, the company provides a comprehensive range of travel
services and land arrangements to provide their clients with a memorable experience.
Mount Faber Leisure Group Pte Ltd
Mount Faber Leisure Group Pte Ltd is a wholly owned subsidiary of Sentosa Development Corporation, and manages
Faber Peak Singapore and the Singapore Cable Car Sky Network. Its key businesses comprise attractions and event
management, guided tour experiences, coach services, souvenirs and lifestyle merchandise as well as alfresco dining.
Sohu Travel Pte Ltd
Sohu Travel Pte Ltd specialises in providing custom vacations to the world’s most remarkable destinations. With a
long-term commitment to delivering top-notch service, the company prides itself on delivering distinctly tailored
itineraries to provide its customers with their dream travel experience.
Tripanzee.Com Pte Ltd
Tripanzee.Com Pte Ltd is a vertically integrated online travel and social media platform that was founded by a group
of experienced hospitality and travel professionals. Incorporating social media, group trip planning and collaboration
elements, it facilitates the ease of searching for free-and-easy deals or packages based on travel preferences for a fun
and hassle-free experience.
Trust One Travel (SIN) Pte Ltd
Trust One Travel (SIN) Pte Ltd is an established travel agency specialising in Asia. The company off ers inbound and
outbound tourist services including Singapore land tours, visa application, air ticketing reservation, MICE and free-
and-easy packages.
NATAS Executive Committee 2014/2016
Mr Devinder OhriPresident
Mr Chung Kek YoongDeputy President
Mr Simon ErSecretary-General
Mr Allen TsangHonorary Treasurer
Ms Judy LumChairman – Inbound
Mr Steven LerChairman – Outbound
Mr Albert HoChairman – Air Transport
Mr Chew Chong ChoonChairman – Surface Transport
Mr Ang Eu KhoonChairman – Information Technology
Ms Fiona LimChairman – Manpower & Training
Ms Ong Ling Lee
STB Representative
Mr Yap Puay Beng
TMIS
NATAS Secretariat
Mr Steven Lek
Executive Director
Wendy Tan
Senior Manager
(Events)
Julia Chang
Senior Manager
(Industry & Membership)
Nicholas Yap
Manager
(Industry Development & Membership)
Judy Kueh
Manager
(Finance, Admin & HR)
Magdalene Lim
Assistant Manager
(Events)
Amy Kong
Assistant Manager
(Industry Aff airs & Membership)
Keely Tan
Offi cer
(Admin & Membership)
CONTACT DETAILS UPDATE
Association Updates
The total number of NATAS members as at 7 July 2015 – 435 members.Ordinary Members: 354 members Associate Members: 76 members Honorary Life Members: 5 members
OF EVENTSCALENDARChina International Travel Mart Kunming Dianchi International Convention & Exhibition CentreKunming, China
1315nov
MEMBERSHIP The following new members were approved:
Company Classifi cation Approval Date
Trust One Travel (SIN) Pte Ltd IB & OB 01/04/2015
Azza Travel & Tours Pte Ltd OB 02/04/2015
Tripanzee.Com Pte Ltd IB, OB, AT & STO 02/04/2015
Mount Faber Leisure Group Pte Ltd IB, AT & STO 29/04/2015
Sohu Travel Pte Ltd IB, OB, AT & STO 27/05/2015
Malindo Airways Associate 29/04/2015
Air New Zealand Associate 29/04/2015
Photobook Express Associate 30/06/2015
Planet Travel Pte LtdBlk 926 Yishun Central 1 #01-175 Singapore 760926
Sindar Travel Pte Ltd336 Smith Street #06-301 New Bridge CentreSingapore 050336
Aviation Services Pte Ltd400 Orchard Road #24-08 / #25-04 Orchard TowersSingapore 238875
Prime Express Travel Pte Ltd133 New Bridge Road #08-01 Chinatown PointSingapore 059413
Vacation Planners Pte Ltd400 Orchard Road #09-01 Orchard TowersSingapore 238875
Mandarin Tour Pte Ltd120 Lower Delta Rd #09-07 Cendex Centre Singapore 169208
Wanhe International Pte LtdWestgate Tower 1 Gateway Drive #17-03Singapore 608531
Expedia Singapore Pte Ltd.38 Beach Road #09-11 South Beach Tower Singapore 189767
Hongda Holidays Pte Ltd200 Jalan Sultan #02-43B Textile CentreSingapore 199018
Wai Travel Pte Ltd101 Kitchener Road #03-33 Jalan Besar PlazaSingapore 208511
Griffi n Travel Pte Ltd now known as ATPI (Singapore) Pte Ltd
Hutchison-Priceline (HK) Limited – Singapore Branch now known as Hutchison Travel (HK) Limited – Singapore Branch
... for all the right reasons.
^Disruption Benefits–Unused Entertainment Tickets/ Frequent
Flyer Points (Section 37)
^Covers Replacement Cost of Lost Travel
Documents (Section 26)
^Reimburses Emergency Telephone Charges incurred
Overseas (Section 13)
Covers Leisure Amateur Sports
^Fraudulent Credit Card Usage (Section 22)
^Covers in the event of Natural Disasters
24-Hr Medical Assistance
^Unlimited Emergency Medical Evacuation
(Section 7)
^Overseas Medical Expenses coverage up to S$2,000,000 (Section 1)
Covers All Ages ^Covers Loss/ Delay of Baggage
(Section 23, 25)
Pays from theFirst Dollar
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TravNews-A4.ai 1 19/6/14 2:37 pm