treasurer’s town hall...2016/05/23  · j. michael gower executive vice president for finance and...

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J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016 Treasurer’s Town Hall

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Page 1: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

J. Michael GowerExecutive Vice President for Finance and Administration

and University Treasurer

College Avenue Student CenterMay 23, 2016

Treasurer’s Town Hall

Page 2: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

Agenda

• Transformation at-a-Glance– Transaction Flows– Changes to Business Processes

• System Integration and User Acceptance Testing

• Training

• How You Can Be Involved

• Q&A

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Page 3: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

TRANSFORMATION AT-A-GLANCE

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Page 4: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

Administrative Information SystemsFinancial, Procurement, and Human Resources and Payroll Environment

4NOTE: HFM (Hyperion Financial Management), HPCM (Hyperion Profitability and Cost Management), DRM (Data Relationship Management), Planning(Hyperion Planning)

Data Warehouse

FinancialData

Warehouse(Reporting)

Human Resources and Payroll

PeopleSoft

Budgeting (Hyperion)

HPCMHFM

DRM Planning

Procurement (SciQuest)

ContractCompliance

Accounts PayableDirector

Supplier Manager

Req/OrdManager

SourcingDirector

Oracle Cloud Financials

Procurement

Cash Management

Accounts Payable

Projects & Grants

Accounts Receivable

Oracle General Ledger

Expense

Page 5: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

Procurement: Transaction Flow

SciQuest• Requisitions• Purchase

Orders• Receipts• Invoices• Suppliers

Oracle Cloud Fusion

Procurement• SciQuest

data, and approval to pay invoice

• PaymentsExpense• Expense

requests• Payments

Purchasing needs

PeopleSoft HR and Payroll

• Employees

Data Warehouse

Procurement and Expense• Accounts

Payable and Purchase Orders

• Transaction Detail

• Suppliers• Chart of

Accounts Values

Payment requests

from external systems,

i.e., student and patient

refunds

Expense requests

Transaction Types

Page 6: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

Business Process ChangesProcure to Pay (1/2)

Create Request for Proposal (RFP)

• Electronic “RFx Request Form” in online procurement system (SciQuest) used by units to originate request

• Electronic RFP drafted in SciQuest by Procurement Services• Evaluation scorecard attached to RFP for electronic routing,

review, and approval

• Units can track status of RFP events from creation to award

• One electronic system for sourcing, contracting, and procuring items

• Increased efficiency, leading to shorter processing times

This improvement means…

Page 7: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

Business Process ChangesProcure to Pay (2/2)

Manage RFP

• Suppliers must register in SciQuest to participate in RFPs• Supplier questions and bid responses entered and submitted

electronically via supplier portal

Evaluate RFP

• Evaluation report attached to electronic RFP record• Electronic awarding of RFP and notification to winning bidder

• Visibility into sourcing activities, including previous evaluations and awards

• Standard email templates for Intent to Award and Non-Intent to Award

• Ability to implement and measure key performance indicators for strategic sourcing

This improvement means…

Page 8: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

Business Process ChangesExpense Management (1/2)

Expense Entry

• Expenses entered online by employee (or delegate) via Oracle• Receipts can be uploaded electronically• Retention of paper receipts determined by units

• Elimination of manual entry and scanning for Accounts Payable processors

• Ability to track and report on expenses

• Ability to enter expenses details via mobile device

• Pre-approval process within units may continue

This improvement means…

Page 9: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

Business Process ChangesExpense Management (2/2)

Approve Expense Entry

• Expense reports routed automatically to UDO Business Manager for approval

• Assignment of employees to UDO Business Manager identified and updated in Oracle

• UDO Business Managers will receive more expense reports for approval

• System-driven workflow for expense approval

• More timely approval of expenses

This improvement means…

Page 10: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

Financial Management: Transaction Flow

SciQuest• Procurement

Data

Oracle Cloud Fusion

Journal Entries• Cloud

Subledgers• Source

Systems• ManualProject DetailBank StatementsGrants

Time & Labor

PeopleSoft HR and Payroll

• Employees• Commitment

Acctg/Payroll• Time & Labor• Benefits

Data Warehouse

• General Ledger Balances

• Project Detail• Payroll Detail• Reporting

Internal Source

SystemsJournal Entries

Project Detail

Transaction Types

GrantsRAPSS

• Pre-awards

Page 11: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

Business Process ChangesCreate and Manage Projects

Create and Manage Projects

• Need to establish guidelines to assist units with tracking projects• Additional set-up required before transactions can be recorded• Transactions charged to project strings instead of general ledger

strings

• Increased detail and transparency associated with transactions• Greater control of transactions and expenditures• Ability to drill down from general ledger to projects

This improvement means…

Page 12: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

Business Process ChangesProcess Accounting Transactions

Process Manual Journal Entry

• Journal entries entered directly in online financial system (Oracle)• Project adjustments entered in the projects module• Journals can be created automatically for financial transactions

recorded in Oracle sub-ledgers

Approve Manual Journal Entry

• Journals routed automatically to Unit-Division-Organization (UDO) Business Manager for approval

• Journals approved directly in Oracle• Journals can be posted to other units/departments, UDO Business

Manager responsible for notification outside of Oracle

• Approvers can review and approve journals immediately

• Elimination of paper process for RBHS

• Electronic approval process

This improvement means…

Page 13: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

Human Resources and Payroll: Transaction Flow

Oracle Cloud Fusion

• Payroll Journal Entries

• Payroll Project Detail

Time &Labor

PeopleSoft HR and Payroll

• Employees• Commitment

Acctg/Payroll• Time & Labor• Benefits

Data Warehouse

• General Ledger Balances

• Project Detail• Payroll Detail• ReportingPayroll Detail

Transaction Types

Page 14: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

Budget Planning and Forecasting: Transaction Flow

Cost Pool Budgets

HyperionData

WarehouseGeneral Ledger Balances• Actual• Budget• ForecastsReporting

Planning• Budgets

• Actuals (for historical)

RC Budgets

Oracle Cloud Fusion

• Budgets• Actuals• ForecastsReporting

Forecasting• Forecasts

HPCM• Allocation Engine

Cos

t Poo

l Allo

catio

ns (3

)

Cos

t Poo

l Bud

gets

(2b)

(1)

(4)Budgets (4)

Actuals (5a)

AllocationMetrics

Process Steps1. Cost Pool Budgets are input to Planning by Cost Centers.2. Allocation Metrics and Cost Pool Budgets are loaded to

HPCM.3. Cost Pool Allocations are generated in HPCM and sent to

Planning to inform the RC budget process.4. Responsibility Center Budgets are input to Planning.5. Budgets are passed from Planning to Cloud for reporting.6. Actuals are passed to Forecasting and Planning from Cloud

during period close. Forecasts are periodically passed back to Cloud.

(2a)

Transaction Types

Page 15: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

SYSTEM INTEGRATION AND USER ACCEPTANCE TESTING

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Page 16: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

New systems will be thoroughly tested using a logical sequence that closely controls the introduction of new testing variables.

System Integration Testing(SIT Cycle 1)

Confirms that business processes work as designed across an integrated set of modules and integration partner applications

System Integration Testing (SIT Cycle 2)

Involves a second execution of the integration test plan with a second run of conversions and additional configurations identified during SIT1

User AcceptanceTesting (UAT)

Business scenarios confirm that individuals can perform their jobs and provides a “day-in-a-life” experience to the user before production go-live.

All testing participants will be trained prior to the start of SIT1

Test Execution

Functional Teams and“Super Users” “Super Users” End Users

Testers will enter transactions, verify and reconcile data

Testing: System Integration and User Acceptance

Page 17: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

Calendar Year 2016Apr May Jun Jul Aug Sep Oct

Fina

ncial

Ma

nage

men

tPr

ocur

emen

t

SIT14/25 – 5/27

In Progress PlannedSystem Go-Live

SIT26/20 – 7/29

UAT8/22 – 9/16

Hum

an R

esou

rces

and

Payr

oll

SIT15/2 – 6/6 SIT2

6/13 – 7/8

Parallel 17/11 – 8/5

Parallel 28/15 – 9/9

Parallel 39/5 – 9/23

SIT15/31 – 6/17

SIT26/22 – 7/12

UAT9/6 – 9/23

Training (8/15 start)

Training (7/11 start)

Training (7/11 start)

Today

Page 18: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

TRAINING

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Page 19: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

Training Strategy: A Comprehensive Solution

• Process Documentation

• Attendance Tracking

• Campuses

• Roles

• Access to Training

• Availability

• Classrooms

• Class Schedule

• Projectors, PCs, etc.

• Instructors

• Curricula

• Courses

• Modules

• Instructor-led Training

• Hands-on activities

• E-learning

• Training Tools

• Super Users

• Virtual Help Desk

• Chat Room

Tools

Logistics

Audience

Delivery

Content

Support

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Page 20: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

Training Approach

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ProcurementFinancial Management

Human Resources and

Payroll

Central Training

Oracle Financial ManagementSciQuest

PeopleSoft

Processes Transactions Reporting

UniversitywideTraining

Post-Training Support: Office Hours, Job Aids, Help Desk

Page 21: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

Show MeTell Me Let Me

Before Training During Training

• Hands-on exercises

• Practice in training environment

• Exercise data sheet

• How it fits into my work

• Transactional demonstrations

• Live system (training environment)

• Process flows

• Process overview and context

• Classroomdialogue

• Course slides

• Live system (training environment)

• Support –phone, e-mail, live

• Simulations

• Training environment and exercises

• Road shows

• Communications

• Testing experience

Help MePrepare Me Tell Me Show Me Let Me

April/May June/September September/Ongoing

Training Delivery: Five Phases of an Effective Approach

On the Job

Page 22: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

Next Steps

• Partner with schools, departments and units to operationalize new business processes(June through post-go live)

• Continue to perform integration testing for all systems(Now-September)

• Develop training curricula and materials, implement plan to support delivery(Now-go live)

• Host road shows for Financial Management, Human Resources and Payroll, and Procurement(June-July)

• Engage staff and faculty to form community in support of the rollout(ongoing)

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Page 23: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

HOW YOU CAN BE INVOLVED

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Page 24: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

Stay Connected through Communications

• Message from President Barchi

• Finance and Administration Website

• Road shows

• Newsletters

• Treasurer’s Town Hall

Launching a newAIS Website!

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finance.rutgers.edu/

Page 25: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

Contact Us

• Send questions, suggestions and feedback to:– [email protected]

• Reach out to a Business Advisory or School/ Unit Representative Group member

Visit the Finance and AdministrationWebsite for contacts

• Email me

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Page 26: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

Questions?

Page 27: Treasurer’s Town Hall...2016/05/23  · J. Michael Gower Executive Vice President for Finance and Administration and University Treasurer College Avenue Student Center May 23, 2016

Next Treasurer’s Town HallMonday, June 132:30-4:00 p.m.Rutgers University-NewarkPaul Robeson Campus CenterEssex Rooms 231-232

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