tregida smokehouse hamper brochure 2015/16

Order Online at www.tregida.cOM t. 01840 261785 e. [email protected]

tregida sMOkehOuse haMPer BrOchure 2015/16

www.tregida.com

artisan smoked fish, meat and cheese hand-made in north cornwall

welcOMe tO tregida

tregida sMOkehOuse is a FaMilY run Business PrOducing traditiOnal cOrnish Oak sMOked Fish, Meat, cheese and gaMe.


tregida sMOkehOuse

tregida smokehouse are a family run business set in the beautiful north cornwall countryside.

Pg 2welcOMe

we produce traditional, artisan, cornish smoked products by combining old curing methods with the latest quality control and hygiene systems. all our products are free from artifi ci al additives and fl a vourings and are hand made from start to fi ni sh to give you a truly authentic, tasty and succulent product.

we are particularly proud of our Oak smoked kipper which won Best of Fish in the 2012 taste of the west awards. You’ll see the rest of our award winning products featured throughout this brochure, including golds for our Oak Smoked Chicken and Oak Smoked Cornish Trout Fillets.

we have introduced some new cheeses from whalesborough as they proved so popular this year. also look out for an increased range from deli charcuterie including a delicious smoked lamb Proscuitto.

all our Build Your Own hamper products are produced and made in the west country and we are extremely proud to be able to bring you this wonderful selection.

awards & accreditatiOns

Fish and Fizz

this sMOked Fish haMPer cOntains eVerYthing YOu need FOr a FishY Feast, including the cOrnish “Fizz” tO gO with it. in this case, the “Fizz” cOMes FrOM POlgOOn aVal’s aMazing sParkling cider, which has tO Be tasted tO Be BelieVed.


‘Fish and Fizz’ haMPer

1 Pack OF 100g sMOked shetland salMOn slicedtregida smoked salmon is produced using traditional methods to ensure high quality and authentic tasting results. after being dry cured it is smoked slowly for a minimum of 24 hours to give it the renowned tregida smoky fl avour.

1 Pack OF Oak rOasted trOut Fillets with dill Our trout (sourced locally) are bought in fresh to order on the day of smoking. after brining they are hot smoked creating a moist product that is ready to eat.

1 Pack OF Oak rOasted salMOn steaks unlike the traditional cold smoked salmon, Oak roasted salmon is brined and then roasted over oak at much higher temperatures. the result is a moist and full of fl avour cooked salmon with that authentic tregida smokiness, ideal for salads.

1 Pack OF Oak rOasted PePPered Mackerel Fillets two fi llets coated in crushed pink peppercorns, our Mackerel (sourced locally when fi llet size and oil content are suitable, from scotland otherwise) has our own strong traditional taste. after brining it is hot smoked to create a product with an amazing fl avour people describe as ‘the way they used to be’, not like the generally available mackerel in the shops.

1 Pack OF Oak rOasted Plain Mackerel Fillets Our Mackerel (sourced locally when fi llet size and oil content are suitable, from scotland otherwise) has our own strong traditional taste. after brining it is hot smoked to create a product with an amazing fl avour people describe as ‘the way they used to be’, not like the generally available mackerel in the shops.

cOrnish POlgOOn aVal 750Ml sParkling ciderPolgoon aval is a sparkling cider made in the methode traditionelle of secondary fermentation in the bottle. this method has been used by the French in their production of their fi nest sparkling wines!!. this has produced a light sparkling refi ned drink which can be taken as an aperitif, with lunch, with fi sh or any light meal in fact. Best served well chilled and in champagne fl utes.

Pg 4Price £32

sMOked selectiOn

a great intrOductiOn tO tregida’s aMazing sMOked PrOducts. whY nOt take it On a Picnic Or it wOuld Make an aMazing hOusewarMing giFt – nO need tO unPack the saucePans.


‘sMOked selectiOn’ haMPer

1 Pack OF 100g sMOked shetland salMOn slicedtregida smoked salmon is produced using traditional methods to ensure high quality and authentic tasting results. after being dry cured it is smoked slowly for a minimum of 24 hours to give it the renowned tregida smoky fl avour.

1 Pack OF Oak rOasted salMOn steak unlike the traditional cold smoked salmon, Oak roasted salmon is brined and then roasted over oak at much higher temperatures. the result is a moist and full of fl avour cooked salmon with that authentic tregida smokiness, ideal for salads.

1 Oak rOasted chicken Breast Our chicken is brined and hot smoked to produce a succulent product full of authentic smoky fl avour that is ready to eat.

1 Oak rOasted duck Breast Our duck breast is one of our most popular products - if you love smoked food you will love this product. hot smoked and ready to eat.


1 Pack OF Oak rOasted PePPered Mackerel Fillets two fi llets coated in crushed pink peppercorns, our Mackerel (sourced locally when fi llet size and oil content are suitable, from scotland otherwise) has our own strong traditional taste. after brining it is hot smoked to create a product with an amazing fl avour people describe as ‘the way they used to be’, not like the generally available mackerel in the shops.


1 Oak sMOked cheddar we take a specially made west country cheddar and cold smoke them gently to add our unique fl avour - yet still retaining a wonderful texture.

Pg 6Price £35

cheese haMPer

a Fine selectiOn OF cheeses FrOM lOcal suPPlier, whalesBOrOugh cheese, accOMPanied BY a deliciOus hOg’s BOttOM chutneY and sOMe Biscuits. a great all-rOund Present, Or a deliciOus treat!


‘cheese’ haMPer

HOG'S BOTTOM CHUTNEY LOVERS GIFT (3 x jars assorted Chutney)

3 jars of lovely, thick fruity chutneys made by Hogs Bottom in Devon.

WHALESBOROUGH MISS MUFFET BABY TRUCKLE (350G)

Sweet continental style washed curd cheese with a supple texture and nutty creamy flavour – unique pink/grey natural mould rind, peculiar to their maturing room!

WHALESBOROUGH TRELAWNEY BABY TRUCKLE (350G)

Naturally mould ripened traditional Cornish farmhouse cheese with a beautifully balanced clean citrus flavour and a creamy texture. Unique pink/grey edible rind, grown only in their maturing room!

WHALESBOROUGH CORNISH SMUGGLER BABY TRUCKLE (350G)

An attractive farmhouse cheese, with wonderful red marbling and deep creamy flavour throughout. Cornish Smuggler makes a stunning addition to any cheeseboard and will please fans who love traditional cheddar-style cheeses but with beautiful red veining.

OAK SMOKED CHEDDAR (160G)

Specially produced in the West Country for us, we then cold smoke this cheddar to add our own unique fl avour.

2 PACKS OF POPTI BISCUITS (2 x 100g)

A new supplier, these biscuits are hand made near Bude with lots of butter and flavoured with either Cornish sea salt or seaweed.

Pg 8Price £37.50

sMOked Fish selectiOn

iF YOu’re a Pescatarean, then YOu’ll lOVe Our selectiOn OF sMOked Fish in this wOnderFul giFt Pack. a great alternatiVe christMas giFt tO helP Feed all thOse unexPected VisitOrs, Or Just indulge YOurselF in sMOked Fish heaVen.


‘sMOked Fish selectiOn’ haMPer

2 Packs OF 100g sMOked shetland salMOn slicedtregida smoked salmon is produced using traditional methods to ensure high quality and authentic tasting results. after being dry cured it is smoked slowly for a minimum of 24 hours to give it the renowned tregida smoky fl avour.

2 Packs OF Oak rOasted trOut Fillets with dillOur trout (sourced locally) are bought in fresh to order on the day of smoking. after brining they are hot smoked creating a moist product that is ready to eat.

2 Packs OF Oak rOasted salMOn steaksunlike the traditional cold smoked salmon, Oak roasted salmon is brined and then roasted over oak at much higher temperatures. the result is a moist and full of fl avour cooked salmon with that authentic tregida smokiness, ideal for salads.

2 Packs OF Oak rOasted PePPered Mackerel Filletstwo fi llets coated in crushed pink peppercorns, our Mackerel (sourced locally when fi llet size and oil content are suitable, from scotland otherwise) has our own strong traditional taste. after brining it is hot smoked to create a product with an amazing fl avour people describe as ‘the way they used to be’, not like the generally available mackerel in the shops.

2 Packs OF Oak rOasted Plain Mackerel FilletsOur Mackerel (sourced locally when fi llet size and oil content are suitable, from scotland otherwise) has our own strong traditional taste. after brining it is hot smoked to create a product with an amazing fl avour people describe as ‘the way they used to be’, not like the generally available mackerel in the shops.

Pg 10Price £41

sMOked salMOn & caMel ValleY BuBBlY

a classic cOMBinatiOn with a cOrnish

twist. send sOMeOne YOu care aBOut

this PerFect eVening in a BOx. a PerFect

giFt FOr a lOVed One, a Friend Or a

staFF MeMBer that deserVes a Pat On the

Back. while YOu’re at it - whY nOt treat

YOurselF tOO!


‘sMOked salMOn & caMel ValleY BuBBlY’

1 x BOttle caMel ValleY sParking wine this camel Valley traditional method quality sparkling wine is a gold Medal winner and has been featured in ‘wine Magazine’, the times and the telegraph. a fresh and fruity fi zz, perfect for all celebrations. this wine enhances the fl avours of many fi sh and white meat dishes, and also make an excellent aperitif.

500g tregida sMOked salMOn tregida smoked salmon is produced using traditional methods to ensure high quality and authentic tasting results. after being dry cured it is smoked slowly for a minimum of 24 hours to give it the renowned tregida smoky fl avour.

Pg 12Price £45

a Bit OF eVerYthing

whY nOt Order this luxuriOus haMPer as a sPecial treat FOr YOurselF Or a Friend? with a selectiOn OF Our MOst POPular sMOked PrOducts, as well as sOMe OF deli FarM charcuterie’s aMazing salaMi YOu’ll sOOn Be hOOked.


‘a Bit OF eVerYthing’ haMPer

1 Pack OF 100g sMOked salMOn tregida smoked salmon is produced using traditional methods to ensure high quality and authentic tasting results. after being dry cured it is smoked slowly for a minimum of 24 hours to give it the renowned tregida smoky fl avour.


1 Pack OF Oak rOasted Mackerel Fillets Our Mackerel (sourced locally when fi llet size and oil content are suitable, from scotland otherwise) has our own strong traditional taste. after brining it is hot smoked to create a product with an amazing fl avour people describe as ‘the way they used to be’, not like the generally available mackerel in the shops.

1 Oak rOasted duck Breast Our duck breast is one of our most popular products - if you love smoked food you will love this product. hot smoked and ready to eat.

1 Oak rOasted chicken BreastOur chicken is brined and hot smoked to produce a succulent product full of authentic smoky fl avour that is ready to eat.


1 x Oak rOasted salMOn steak unlike the traditional cold smoked salmon, Oak roasted salmon is brined and then roasted over oak at much higher temperatures. the result is a moist and full of fl avour cooked salmon with that authentic tregida smokiness, ideal for salads.

1 Pack OF BreakFast kiPPers (twO Per Pack) Our kippers are smoked the traditional way with no artifi cial colours or fl avourings. they are very popular, packed in pairs - great for breakfast.

1 x 100g salaMi the salami is made with prime locally sourced leg of pork and freshly ground spices.

1 x POker salaMi One of Deli charcuterie’s Poker salami. Just like their standard salami's but made for one.

Pg 14Price £48

tregida luxurY haMPer

this luxurY haMPer cOntains a selectiOn

OF the MOst POPular tregida PrOducts

including Our sMOked chicken and duck,

sliced sMOked salMOn, cheddar and sOMe

deliciOus charcuterie FrOM deli FarM.

Why not make this hamper extra special with the inclusion of a bottle of award winning Camel Valley Sparkling Wine...


‘tregida luxurY’ haMPer

1 Pack OF 200g sMOked shetland salMOn, sliced tregida smoked salmon is produced using traditional methods to ensure high quality and authentic tasting results. after being dry cured it is smoked slowly for a minimum of 24 hours to give it the renowned tregida smoky fl avour.

2 Packs OF Oak rOasted salMOn steaks unlike the traditional cold smoked salmon, Oak roasted salmon is brined and then roasted over oak at much higher temperatures. the result is a moist and full of fl avour cooked salmon with that authentic tregida smokiness, ideal for salads.

2 Oak rOasted chicken Breasts Our chicken is brined and hot smoked to produce a succulent product full of authentic smoky fl avour that is ready to eat.

2 Oak rOasted duck Breasts Our duck breast is one of our most popular products - if you love smoked food you will love this product. hot smoked and ready to eat.

2 Packs OF Oak rOasted trOut Fillets with dill Our trout (sourced locally) are bought in fresh to order on the day of smoking. after brining they are hot smoked creating a moist product that is ready to eat.


1 Pack OF Oak rOasted PePPered Mackerel Filletstwo fi llets coated in crushed pink peppercorns, as above.


1 COPPA HAM 100g

Each Coppa is individually rubbed in a mix of salts and spices & slowly cured, it is then pressed into a natural skin & gradually air dried over a long period of time. This ham is ruby red in colour with an attractive marbling of fat throughout.

1 DELI CHARCUTERIE salaMi 100g

Made by deli charcuterie, you will receive one of their award winning salamis *May contain Pork Fat*

Pg 16Price £70

a Feast Fit FOr a king

Our largest haMPer OFFers sOMething FOr eVerYBOdY, FrOM delicate sMOked salMOn tO a rOBust salaMi and eVerY FlaVOur in Between. a real FaMilY FriendlY chOice.


‘a Feast Fit FOr a king’ haMPer

1 Pack OF 500g sMOked salMOn sliced tregida smoked salmon is produced using traditional methods to ensure high quality and authentic tasting results. after being dry cured it is smoked slowly for a minimum of 24 hours to give it the renowned tregida smoky fl avour.


2 Pack OF Oak rOasted PePPered Mackerel Filletstwo fi llets coated in crushed pink peppercorns. Our Mackerel (sourced locally when fi llet size and oil content are suitable, from scotland otherwise) has our own strong traditional taste. after brining it is hot smoked to create a product with an amazing fl avour people describe as ‘the way they used to be’, not like the generally available mackerel in the shops.

halF side OF Oak rOasted salMOn unlike the traditional cold smoked salmon, Oak roasted salmon is brined and then roasted over oak at much higher temperatures. the result is a moist and full of fl avour cooked salmon with that authentic tregida smokiness, ideal for salads.

2 Oak rOasted chicken Breasts Our chicken is brined and hot smoked to produce a succulent product full of authentic smoky fl avour that is ready to eat.

2 Oak rOasted duck Breasts Our duck breast is one of our most popular products - if you love smoked food you will love this product. hot smoked and ready to eat.

2 Packs OF Oak rOasted trOut Fillets with dill Our trout (sourced locally) are bought in fresh to order on the day of smoking. after brining they are hot smoked creating a moist product that is ready to eat.


1 x whOle MediuM salaMi the salami is made with prime locally sourced leg of pork and freshly ground spices.

Pg 18Price £95

chOOse FrOM a large range OFPrOducts and ‘Build YOur OwnhaMPer’. dOn’t FOrget tO add aBOttle OF cOrnish BuBBlY tO MakeYOur haMPer extra sPecial.

Build YOur Own haMPer


Pg 20indiVidual Pricing

tregida sMOkehOuseOak sMOked scOttish salMOn

100g pack £4.70200g Pack £8.60500g Pack £20.40Fully trimmed and sliced (min 1kg) £31.00unsliced side (min 900g) £31.00

sMOked Fish Pates smoked Mackerel £3.50Oak roasted salmon £3.50Oak roasted trout £3.50

tregida Oak rOasted salMOn One steak (min 130g) £5.70half side (min 400g) £20.00whole side (min 800g) £31.00

Oak sMOked kiPPers Breakfast kippers (min 400g) £4.20kipper Fillets (min 180g) £2.50

Oak rOasted trOut 2 Fillets with dill (min 120g) £5.30

Oak rOasted eel Oak roasted eel150g £8.40

Oak rOasted Mackerel two Pink Peppered Fillets (min 150g) £3.30two Plain Fillets (min 150g) £3.20

sMOked Meat & POultrYOak roasted chicken Breast (min 140g) £4.79Oak roasted duck Breast (min 140g) £5.80

deli FarM charcuteriecornish lamb Proscuitto (80g) £6.60traditional coppa - sliced (100g) £6.00traditional coppa, - whole Joint (1kg) £38.00Oak smoked Paprika salami, whole Medium (400g) £15.50 Oak smoked Paprika salami, sliced 100g Pack £5.10 garlic salami, whole Medium (400g) £15.50

garlic salami, sliced 100g Pack £5.10hot Peppery salami , whole Medium (400g) £15.50hot Peppery salami, sliced 100g Pack £5.10Black Olive salami, whole Medium (400g) £18.00Black Olive salami, sliced 100g Pack £6.25Venison salami (100g) £5.90spicy chorizo (100g) £4.40spicy chorizo whole £15.00

£2.00£2.00£2.00

£3.50

£8.25

£8.25

£8.25

£23.00

£23.00

£2.10

£7.00

£27.50

POker Pokers - single (30g) devil’s Pokers - single (30g) Venison Poker - single (30g)

cheese Oak smoked cheddar (approx 200g) whalesborough Miss Muffet Baby round (approx 350g) whalesborough trelawney Baby round (approx 350g) whalesborough cornish smuggler Baby round (approx 350g) whaleborough trelawney truckle (approx 1.3kg) whalesborough cornish crumbly truckle (approx 1.3kg)

Biscuits & chutneY POPTI Biscuits (100g)Hog's Bottom Chutney Lovers (3 x jars)

BeVeragescamel Valley Brut 750ml Moët & chandon champagne 750ml £39.00Polgoon cornish aval sparkling cider 750ml £11.99Polgoon cornish sparkling rosè 750ml £11.99Polgoon river cottage elderfl ower sparkling wine 750ml £15.50

Ordering & deliVerY

Ordering

You can order online and pay securely by credit card and Paypal, or by card over the phone or fax, or fi ll in the attached form and post to us at:

tregida smokehouse, trelash, warbstow, launceston, cornwall Pl15 8rlt 01840 261785 F 01840 261775 e [email protected] w www.tregida.com

deliVerYMost mainland UK addresses: delivery charges are priced at £5.99 per delivery unless you order £75 or more when delivery is Free!

delivery Charges £0 - £75.00 Over £75.00

uk Mainland £5.99 Free - Pre 12pm £9.25 £3.25 - saturday delivery £20.99 £15.00

isle of wight £13.50 £7.50

highlands, grampian & islands £15.75 £9.75

scottish Offshore islands £29.25 £23.25

northern ireland, iOs & iOM £23.25 £17.25

channel islands £43.50 £37.50

alderney, sark & herm £54.50 £48.50

southern ireland £30.00 £24.00

Pg 22tregida sMOkehOuse

Please note last day for ordering for Christmas delivery is 18th December 2015.

cOnditiOns OF saleall orders must be received at least one week prior to the required delivery dateall hampers are packed with special temperature controlled packaging to ensure the products arrive in premium condition.all products can be frozen and will have a fridge life of at least two weeks.all hampers will be delivered using 24 hour courier service.2015 christmas hampers will be delivered before 23rd December 2015.a charge is made for postage and packing per address, please see order form.Products will not be dispatched until full payment is received. we reserve the right to exchange products if they are not available.


HAMPER MAil ORdER Price QtY £ p

Oak sMOked scOttish salMOn

100g Pack £4.70200g Pack £8.60500g Pack £20.40Fully trimmed and sliced side (approx. 1kg) £31.00unsliced side (min 900g) £31.00

sMOked Fish Pates

smoked Mackerel £3.50Oak roasted salmon £3.50Oak roasted trout £3.50

tregida Oak rOasted salMOn

One steak (min 130g) £5.70half side (min 400g) £20.00whole side (min 800g) £31.00

Oak sMOked kiPPers

Oak smoked Breakfast kippers (min 400g) £4.20Oak smoked kipper Fillets (min 180g) £2.50

Oak rOasted trOut - two Fillets with dill (min 120g) £5.30

Oak rOasted eel - Oak roasted eel (min 150g) £8.40

Oak rOasted Mackerel

two Pink Peppered Fillets (min 150g) £3.30two Plain Fillets (min 150g) £3.20

sMOked Meat and POultrY

Oak roasted chicken Breast (min 140g) £4.79Oak roasted duck Breast (min 140g) £5.80

deli FarM charcuterie

cornish smoked lamb Proscuitto 80g £6.60traditional coppa - sliced (100g) £6.00traditional coppa - whole Joint (1kg) £38.00

suB tOtal (cOntinue OVerleaF)

tregida sMOkehOuse haMPer Order FOrM Page 1 of 3

CONTiNUEd... Price QtY £ p

Oak smoked Paprika salami - whole Medium (400g) £15.50Oak smoked Paprika salami - sliced 100g Pack £5.10garlic salami - whole Medium (400g) £15.50garlic salami - sliced 100g Pack £5.10hot Peppery salami - whole Medium (400g) £15.50hot Peppery salami - sliced 100g Pack £5.10Black Olive salami - whole Medium (400g) £18.00Black Olive salami - sliced 100g Pack £6.25Venison salami (100g) £5.90spicy chorizo (100g) £4.40spicy chorizo whole £15.00

POkers

Pokers - single (30g) £2.00devil’s Pokers - single (30g) £2.00Venison Poker - single (30g) £2.00

cheese

Oak smoked cheddar (approx 200g) £3.50whalesborough Miss Muffet Baby round (approx 350g) £8.25whalesborough trelawney Baby round (approx 350g) £8.25whalesborough cornish smuggler Baby round (appr350g) £8.25whaleborough trelawney truckle (approx 1.3kg) £23.00whalesborough cornish crumbly truckle (approx 1.3kg) £23.00

Biscuits & chutneY

£2.10POPTI Biscuits (100g)hog’s Bottom Chutney Lovers (3 x 320g) £7.00

BeVerages

camel Valley Brut (750ml) £27.50Moët & chandon champagne (750ml) £39.00Polgoon cornish aval sparkling cider (750ml) £11.99Polgoon cornish sparkling rosè (750ml) £11.99Polgoon river cottage elderflowersparkling wine (750ml) £15.50

suB tOtal (cOntinue OVerleaF)

tregida sMOkehOuse Order FOrM Page 2 of 3

HAMPERs, WiNE & BUBBly Price QtY £ p

FizzY Fish haMPer £32.00

sMOked Mixed selectiOn haMPer £35.00

cheese haMPer £37.50

sMOked Fish selectiOn haMPer £41.00

sMOked salMOn and caMel ValleY BuBBlY haMPer £45.00

a Bit OF eVerYthing! haMPer £48.00

tregida luxurY haMPer £70.00

a Feast FOr a king haMPer £95.00

giFt VOuchers - £40, £60, £80, £100 combinations 00

suB tOtal

suB tOtals (FrOM PreViOus Pages)

P&P (free to most mainland uk address when order is over £75*)

GRANd TOTAl

Order FOrM essential inFOrMatiOn please complete each box in full

name: .............................................................................................................................

address: .............................................................................................................................

.............................................................................................................................

Postcode: .........................................................................................

tel number: .................................................................................................................

deliVerY naMe and address (if different from opposite)

name: .............................................................................................................................

address: .............................................................................................................................

.............................................................................................................................

Postcode: .........................................................................................

tel number: .................................................................................................................

naMe and address OF cardhOlder (if different from above)

name: .............................................................................................................................

address: .............................................................................................................................

.............................................................................................................................

Postcode: ...........................................................................................................................

tel number: .................................................................................................................

signature .................................................................................................................

PreFerred deliVerY date ............................................................

we cannot guarantee delivery on this date. christmas hampers will be delivered before december 23rd.

Our reF no.

PersOnal Message tO Be sent with haMPer .....................................................................................................................................................................

..........................................................................................................................................................................................................................................................................................................................................

PaYMent details - Please tick releVant BOx

Visa delta Mastercard Maestro cheque (sterling only)

card number

start date (eg 06/10) expiry date (eg 04/15) ccV number

grand total (from order form inc. P&P) £ p

tOtal aMOunt in £’s

Page 3 of 3


terMs & cOnditiOns

Your order will only be despatched on receipt of payment.

PaYMentPrices include Vat where applicable (Vat applies only to wines and champagnes).

Our checkout system allows you to pay online or by cheque or by card over the phone/fax. a Vat receipt will be posted with your order if you request it in the checkout.

deliVerYMost mainland uk addresses: delivery charges are priced at £5.99 per address unless you order £75 or more when delivery is Free!

scotland, northern ireland, isle of Man, isle of wight and channel islands - prices start at £13.50 for orders under £75. Please see our table on p22 for more information.

Please allow up to 7 days for delivery. Your order will be packed in special temperature controlled packaging to ensure it arrives in the best possible condition. tregida uses a leading national next day delivery service to fulfi l its internet orders.

guaranteeif you are not delighted with your purchase simply return it within 30 days for a full no questions asked refund of your total purchase price. we will also refund your normal postage costs if the fault is ours. this does not affect your statutory rights.

delaYwe will contact you by email or post in the unlikely event there is any delay in despatching your order, when you will have the opportunity of cancelling the order for a full refund, or accepting the delay.

Out OF stOckin the unlikely event of our being out of stock of a constituent hamper product, we reserve the right to exchange products to a similar or greater value at no extra cost to you the customer.

cancelling YOur OrderYou can cancel your order by emailing us or phoning us within 1 hour of placing your order. Because we work on a very fast turnaround we may not be able to stop an order after this time.

cOMPlaintsif you have a complaint about any aspect of our service please contact us by phone or email.

PriVacYwe are committed to protecting your privacy. we will only use the information that we collect about you lawfully (in accordance with the data Protection act 1998).

we will use your email address to notify you of our receipt of your order, in the event of there being a query over your order and occasionally to send you news or special offer emails. we will only use your details for our own marketing purposes. we never pass your e-mail address or postal address to any other company or organisation.

in accordance with the Privacy & electronic communications act passed into law 11 dec 2003, we do not send random marketing emails to personal email addresses (spam).

the personal information which we do hold while processing your order will be held securely in accordance with our internal security policy and the law.

Pg 26tregida sMOkehOuse


www.tregida.com

tregida smokehouse hamper brochure 2015/16

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