trends and development in government sector: building e-government backbone
DESCRIPTION
Al-Khouri, A.M. (2010) 'Trends and Development in Government Sector: Building e-Government Backbone', e-Government Conference, December 21, 2010, Dubai, United Arab Emirates.TRANSCRIPT
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Our Vision: To be a role model and reference point in proofing individual identity and build wealth informatics that guarantees innovative and sophisticated services for the benefit of UAE
www.emiratesid.ae © 2010 Emirates Identity Authority. All rights reserved
Federal Authority| هيئــــــــة اتحــــــــــــادية
“Building e-Government Backbone”
2010
Conference: e-Government Institute
Date: 21 December 2010
Dubai, United Arab Emirates
21 December 2010
Trends and Developments in Government Sector
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© 2010 Emirates Identity Authority. All rights reserved هيئــــــــة اتحــــــــــــادية |Federal Authority 3/15/2013
• Introduction: National Identity Infrastructure
• The challenge of assured identification?
• The digital identity project
• Reflections and Concluding Remarks
Presentation Overview
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© 2010 Emirates Identity Authority. All rights reserved هيئــــــــة اتحــــــــــــادية |Federal Authority 3/15/2013
Agenda
• Introduction: National Identity Infrastructure
• The challenge of assured identification?
• The digital identity project
• Reflections and Concluding Remarks
• Introduction
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© 2010 Emirates Identity Authority. All rights reserved هيئــــــــة اتحــــــــــــادية |Federal Authority
2005 Census
4.1 M
To
tal P
op
ula
tion
Population Census
825,000
8.2 M
950,000
2010 Census
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© 2010 Emirates Identity Authority. All rights reserved هيئــــــــة اتحــــــــــــادية |Federal Authority
ID, DL, Health, Labour, eGate, Residency, Work Identification Cards
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© 2010 Emirates Identity Authority. All rights reserved هيئــــــــة اتحــــــــــــادية |Federal Authority
“The UAE Government will continue to be the
custodian of a safe and secure nation, ensuring economic resilience and stability, upholding fairness and justice, and offering an advance welfare system to allow all Emirates to overcome adversity and contribute positively to society.”
UAE Vision 2021
Safe and Secure Nation
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© 2010 Emirates Identity Authority. All rights reserved هيئــــــــة اتحــــــــــــادية |Federal Authority
Security
Economic
National
Identity
Management
Infrastructure
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© 2010 Emirates Identity Authority. All rights reserved هيئــــــــة اتحــــــــــــادية |Federal Authority
Identity
Verification
رقم الهويةرقم الهوية
Centralised
Database
Population Register ID Card
Identity Management
System
7/34
Program Components
Smart Card + PKI + Biometrics
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© 2010 Emirates Identity Authority. All rights reserved هيئــــــــة اتحــــــــــــادية |Federal Authority 3/15/2013
Agenda
• Introduction: National Identity Infrastructure
• The challenge of assured identification?
• The digital identity project
• Reflections and Concluding Remarks
• The challenge of assured identification?
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© 2010 Emirates Identity Authority. All rights reserved هيئــــــــة اتحــــــــــــادية |Federal Authority
E-Government Transition
الكلفة ودرجة التعقيد
التواجد اإللكرتوني
خدمات تفاعلية
الزمن
معامالت إلكرتونية
(التحول اإللكرتوني) ترابط أفقي ورأسي
بني األنظنة
مراحل تطور احلكومة اإللكرتونية
التكيلجا
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The ability of unique identification of individuals?
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Recognition
Identification
Verification
Determining the identity of an individual by comparing a presented characteristic to all pre-enrolled in the database.
Authenticating identity of an individual by comparing a presented characteristic to a pre-enrolled characteristic
WHO ARE YOU?
ARE YOU WHO YOU SAY YOU ARE?
Analyzing the requirements
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© 2010 Emirates Identity Authority. All rights reserved هيئــــــــة اتحــــــــــــادية |Federal Authority
Facial Recognition Iris Recognition Fingerprints
Multi-Biometric Systems
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Special Raster
Variable fine lines
Photo Box Area
Special Raster
OVI
Variable fine lines
UV ink
Ink Jet Chip Serial No.
Guilloches & Rainbow
Micro Text
UV ink
Guilloches & Rainbow
Micro Text
Hidden word area
OCR-B Area
Module
Anti Counterfeit Physical Features
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interoperability & integration with
other systems
19/34
Collaborative Government Environment
General Info. Authority
Ministries
Local Authorities
Private companies & org.
Police
Ministry of
Education
Central Bank
Ministry of
Interior
Ministry of
Health Ministry of
Labour
Economics & Planning Ministry
Ministry of
Justice
Central Database
... facilitate communication among government, industry and society
Eliminating vital static documents issuance by
uncoordinated jurisdictions.
ID Numbers
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© 2010 Emirates Identity Authority. All rights reserved هيئــــــــة اتحــــــــــــادية |Federal Authority
Public Sector
Private Sector
ID Number based databases
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© 2010 Emirates Identity Authority. All rights reserved هيئــــــــة اتحــــــــــــادية |Federal Authority 3/15/2013
Agenda
• Introduction: National Identity Infrastructure
• The challenge of assured identification?
• The digital identity project
• Reflections and Concluding Remarks
• The Digital Identity Project
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© 2010 Emirates Identity Authority. All rights reserved هيئــــــــة اتحــــــــــــادية |Federal Authority
The
rais
e o
f d
igit
al e
ra
- Society, Economy,
Network, Crime…
- more and more are
Digital
World
connected.
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© 2010 Emirates Identity Authority. All rights reserved هيئــــــــة اتحــــــــــــادية |Federal Authority
حماالت إحباط أمظ، الطعدة الطلطات أعليت
مطؤلني اغتال (إزابة) ”ضالة“ تيظنات
جسى إى قالت املنلكة، يف أم زجال إعالمني
هله مم األجاىب الطعدني م عشسات اعتقال
السمس املتخدث صسح . التيظنات بر عالقة
األجصة بأ الرتك ميصز اللاء الداخلة بشازة
اإلجسامة التجات تسصد تصال ال املدتصة األمية
إىل أشاز . اخلازج يف املتنسكص ”الطال“ للتيظه
مطئ إلجياد التيظه را قادة حماالت اضتنساز
ماضه اضتغالل املنلكة، داخل لعياصسه قدو
التكفرية أفكازه ىشس ذلك، يف العنسة احلج
إىل اخلسج على حتسطه الط حبدج التغسس
. مطللة بدعاى االقتتال الفتية ماط
ضبط أضلخة ثائق 149اعتقال
الشعودية تعلن إحباط خمطط اغتياالت
حاضب أقساص مطغطة ضبطتا الطلطات الطعدة
2010ىفنرب 27الطبت
Saudi Arabia turns down an assassination plan
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© 2010 Emirates Identity Authority. All rights reserved هيئــــــــة اتحــــــــــــادية |Federal Authority
• Where is it?
• Not a physical “place.”
• Criminal and victim are often miles apart
• Criminal may never set foot in state or country
in which the crime occurs
The Problem with Cyberspace
• Some consider the Internet to be a “FREE ZONE” of no laws?
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© 2010 Emirates Identity Authority. All rights reserved هيئــــــــة اتحــــــــــــادية |Federal Authority
Iden
tity
Th
eft
… an IDENTITY is stolen every 4 seconds.
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© 2010 Emirates Identity Authority. All rights reserved هيئــــــــة اتحــــــــــــادية |Federal Authority
Financial Impact of Identity Theft
Source: * Privacy Clearing House, http://www.privacyrights.org
* Forbes
Worldwide $ 300-500 billion
each year
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Digital Identity Project
Digital Certificate
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© 2010 Emirates Identity Authority. All rights reserved هيئــــــــة اتحــــــــــــادية |Federal Authority
Digital Identity Project
Prevention of an entity from denying previous
actions (transaction cannot be disowned).
Authentication:
Confidentiality:
Data Integrity:
Nonrepudiation:
Ability to verify the identity of an individual
or application.
Protection of info. from unauthorized disclosure
(info. kept private).
Protection of info. from undetected modification
(info. cannot be manipulated).
Encryption Digital Signature
• 2048 bit key
• 4096 bit root key
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Certification Authority Validation
Authority
Bank Website
Digital Identity Project
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© 2010 Emirates Identity Authority. All rights reserved هيئــــــــة اتحــــــــــــادية |Federal Authority
144K Contactless Smart Cards
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ID Card Readers Mass Dissemination Project
Card Reader
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© 2010 Emirates Identity Authority. All rights reserved هيئــــــــة اتحــــــــــــادية |Federal Authority 3/15/2013
Agenda
• Introduction: National Identity Infrastructure
• The challenge of assured identification?
• The digital identity project
• Reflections and Concluding Remarks • Reflections and Concluding Remarks
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Internal efficiency, automation
E-services to constituents
One of the engins of a nation’s economic thrust
Evolving role of e-Government
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The need to learning about our own capabilities?
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Tranformation
0%
Transaction
23%
Interaction
20%
Information
57%
Online citizen
transaction
Intake Process of
citizen interaction
Web Presence for
Publishing Information
Inter-agency integration and unified
citizen services
E-government Profile in the UAE
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Everybody’s Objective …
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The 4 Project Dimensions
All government projects fail to deliver within the four dimensions…
Agreed Budget
Expected Functionalities
Initial Schedule
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It is always about perceptions?
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Narrow Thinking !
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Supplier
Practitioner
Aggressive Technology Marketing by Vendors
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Management Targets
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EFQM Excellence Model Organisational Development Principles
Results
Learning and Innovation
HR Development
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The Core Pillars of Organisations
People Process Technology Resources
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Organisational Pillars
People
Process Technology
Each of these pillars may pull
the organisation in different directions
Management
Focus
enables Drives
adds benefits
enables
Supports
integrates
15%
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Organisational Pillars
People
Process Technology
Each of these pillars may pull
the organisation in different directions
Management
Focus
enables Drives
adds benefits
enables
Supports
integrates
15%
85%
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© 2010 Emirates Identity Authority. All rights reserved هيئــــــــة اتحــــــــــــادية |Federal Authority Consequences of weak resources!
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© 2010 Emirates Identity Authority. All rights reserved هيئــــــــة اتحــــــــــــادية |Federal Authority
Ali M. Al-Khouri | Director General |
Emirates Identity Authority | [email protected]
Thank you
Developing Business Agility in public Sectors
Need to be dynamic to adapt
to changing world, we live in different countries, that has its own culture and uniqueness .. What worked in one project, may not yield the same results even if implemented by the same people, and even in same settings !
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© 2010 Emirates Identity Authority. All rights reserved هيئــــــــة اتحــــــــــــادية |Federal Authority