triple-play_pricing_study.xls

279
Triple-play pricing study 2Q 2011 © Analysys Mason Triple-play pricing study Introduction Western Europe Central and Eastern Europ Other key global markets Austria Bulgaria Turkey Belgium Croatia USA Denmark Czech Republic Finland Estonia France Hungary Germany Latvia Greece Lithuania Ireland Poland Italy Romania Netherlands Slovakia Norway Slovenia Portugal Ukraine Spain Sweden Switzerland UK List of figures and tools The Analysys Mason Triple-play pricing study is an international benchmarking survey covering DSL multi-play services for consumers in 28 major European countries. Information is provided markets. In addition, information is provided on selected companies in the USA and Turkey broader geographic scope. This service has grown out of work that Analysys carried out in June 2000 for the UK regu a snapshot of DSL prices and service levels in four countries. As prices and service leve Mason has extended this study to cover all major Western European countries, a number of as the USA and Turkey. We have also added cable modem prices to those of DSL, bundles of technology, and residential fibre-based broadband services. Tracking of promotional price To ensure reliability, Analysys Mason collects the information directly from the companie This file contains details of broadband, fixed double- and triple-play services in the fo

Upload: eugene123

Post on 11-Nov-2014

82 views

Category:

Documents


6 download

DESCRIPTION

fttx

TRANSCRIPT

Triple-play pricing study 2Q 2011 © Analysys Mason

Triple-play pricing study

Introduction

Western Europe Central and Eastern Europe Other key global marketsAustria Bulgaria TurkeyBelgium Croatia USADenmark Czech RepublicFinland EstoniaFrance HungaryGermany LatviaGreece LithuaniaIreland PolandItaly RomaniaNetherlands SlovakiaNorway SloveniaPortugal UkraineSpainSwedenSwitzerlandUK

List of figures and tools

The Analysys Mason Triple-play pricing study is an international benchmarking survey covering DSL, cable modem and residential FTTB-based multi-play services for consumers in 28 major European countries. Information is provided on around 100 major players across these markets. In addition, information is provided on selected companies in the USA and Turkey to permit comparison with services from a broader geographic scope.

This service has grown out of work that Analysys carried out in June 2000 for the UK regulator at the time, Oftel, which involved taking a snapshot of DSL prices and service levels in four countries. As prices and service levels have continued to evolve rapidly, Analysys Mason has extended this study to cover all major Western European countries, a number of Central and Eastern European countries as well as the USA and Turkey. We have also added cable modem prices to those of DSL, bundles of services that have broadband as a base access technology, and residential fibre-based broadband services. Tracking of promotional prices was added in 2009.

To ensure reliability, Analysys Mason collects the information directly from the companies profiled.

This file contains details of broadband, fixed double- and triple-play services in the following countries:

Triple-play pricing study 2Q 2011 © Analysys Mason

For a list of figures, please see the sheet Data for charts

Notes and definitions

Fixed access voice technology – the study differentiates between voice services offered over POTS (TDM) and by VoIP

TV access technology – TV services included in this study are identified as being delivered over one or more of the following access services: CATV, DCATV, DTH, DTT, hybrid and IPTV

Usage cap/fair-use policy limit (GB) – Where details are publicly available, the maximum amount of data that may be used within one month without incurring a penalty or extra charges

Non-geographic calls – for the purpose of this study, non-geographic calls are included in the classification of national voice calls

Peak-times – Offpeak and peak are defined according to norms pertaining to each country – typically, evenings and weekends are considered to be offpeak and other times to be peak

Tool 1 - country access – Pivot chart for benchmarking the access charge for services from different operators within a country. Data may easily be filtered by country and by the broadband, voice and TV services offered in the bundle

Tool 2 - country light user – Pivot chart for benchmarking the cost of different services from operators within a country using a light consumer usage profile. Data may be filtered by country and by the broadband, voice and TV services offered

Tool 3 - country typical user – Pivot chart for benchmarking the cost of services from operators within a country using a typical consumer usage profile. Data may be filtered by country and by the broadband, voice and TV services offered

Tool 4 - country heavy user – Pivot chart benchmarking the cost of different services from operators within a country using a heavy consumer usage profile. Data may be filtered by country and by the broadband, voice and TV services offered

Broadband access technology – Fixed broadband services included in this study are identified as being delivered over one or more of the following access services: ADSL, ADSL2+, VDSL, cable modem and residential FTTB

Level of unbundling – The study differentiates between DSL services offered by the incumbent, those offered through LLUB and those offered using a resale or wholesale service from either the incumbent or an alternative operator. (Due to different levels of reporting in different markets, the study does not differentiate between types of wholesale service.)

Currency conversions – Prices are displayed in both local currency and euros for easy comparison; conversions are sourced from OANDA's interbank rate, averaged over June and July 2008

Usage baskets – The study provides three different usage profiles per country market, for light, typical and heavy users. These usage baskets are based on the average volume of calls per line in each country market, defined as the total volume of calls of each type divided by the number of narrowband channels over which the services can be used (this gives typical usage). The data used is sourced from the latest iteration of Analysys Mason's Telecoms Market Matrix. Further modelling is applied to estimate the average duration of different types of call, the distribution of bundled minute consumption and the mix and variance of usage profiles for users defined as 'light' or 'heavy' to produce data that provides an indication of the 'real world' cost of services to end users

Triple-play pricing study 2Q 2011 © Analysys Mason

Call set-up/minimum call charge (where applied) – See comments associated with entries for further details

Triple-play pricing study 2Q 2011 © Analysys Mason

Data last updated: June 2011

is an international benchmarking survey covering DSL, cable modem and residential FTTB-based multi-play services for consumers in 28 major European countries. Information is provided on around 100 major players across these markets. In addition, information is provided on selected companies in the USA and Turkey to permit comparison with services from a broader geographic scope.

This service has grown out of work that Analysys carried out in June 2000 for the UK regulator at the time, Oftel, which involved taking a snapshot of DSL prices and service levels in four countries. As prices and service levels have continued to evolve rapidly, Analysys Mason has extended this study to cover all major Western European countries, a number of Central and Eastern European countries as well as the USA and Turkey. We have also added cable modem prices to those of DSL, bundles of services that have broadband as a base access technology, and residential fibre-based broadband services. Tracking of promotional prices was added in 2009.

This file contains details of broadband, fixed double- and triple-play services in the following countries:

Triple-play pricing study 2Q 2011 © Analysys Mason

For a list of figures, please see the sheet Data for charts

Fixed access voice technology – the study differentiates between voice services offered over POTS (TDM) and by VoIP

TV access technology – TV services included in this study are identified as being delivered over one or more of the following access services: CATV, DCATV, DTH, DTT, hybrid and IPTV

Usage cap/fair-use policy limit (GB) – Where details are publicly available, the maximum amount of data that may be used within one month without incurring a penalty or extra charges

Non-geographic calls – for the purpose of this study, non-geographic calls are included in the classification of national voice calls

Peak-times – Offpeak and peak are defined according to norms pertaining to each country – typically, evenings and weekends are considered to be offpeak and other times to be peak

Tool 1 - country access – Pivot chart for benchmarking the access charge for services from different operators within a country. Data may easily be filtered by

Tool 2 - country light user – Pivot chart for benchmarking the cost of different services from operators within a country using a light consumer usage profile.

Tool 3 - country typical user – Pivot chart for benchmarking the cost of services from operators within a country using a typical consumer usage profile. Data

Tool 4 - country heavy user – Pivot chart benchmarking the cost of different services from operators within a country using a heavy consumer usage profile.

Broadband access technology – Fixed broadband services included in this study are identified as being delivered over one or more of the following access

Level of unbundling – The study differentiates between DSL services offered by the incumbent, those offered through LLUB and those offered using a resale or wholesale service from either the incumbent or an alternative operator. (Due to different levels of reporting in different markets, the study does not

Currency conversions – Prices are displayed in both local currency and euros for easy comparison; conversions are sourced from OANDA's interbank rate, averaged over June and July

Usage baskets – The study provides three different usage profiles per country market, for light, typical and heavy users. These usage baskets are based on the average volume of calls per line in each country market, defined as the total volume of calls of each type divided by the number of narrowband channels over which the services can be used (this gives typical usage). The data used is sourced from the latest iteration of Analysys Mason's Telecoms Market Matrix. Further modelling is applied to estimate the average duration of different types of call, the distribution of bundled minute consumption and the mix and variance of usage profiles for users defined as 'light' or 'heavy' to produce data that provides an indication of the 'real world' cost of services to end users

Triple-play pricing study 2Q 2011 © Analysys Mason

Call set-up/minimum call charge (where applied) – See comments associated with entries for further details

Triple-play pricing study 2Q 2011 © Analysys Mason

Triple-play pricing studyService identifier Services Access information

Co

un

try

Co

mp

an

y n

am

e

Se

rvic

e n

am

e

Co

mp

an

y t

yp

e

Fix

ed

bro

ad

ba

nd

Mo

bil

e b

roa

db

an

dF

ixe

d v

oic

eM

ob

ile

vo

ice

TV

Mo

bil

e b

roa

db

an

d a

cc

es

s

TV

ac

ce

ss

te

ch

no

log

y

Austria Telekom Austria aonKombi Incumbent Y N Y Y N N ADSL incumbent DSL - POTS - 8Austria Telekom Austria aonKombi + Gigaspeed 16 Incumbent Y N Y Y N N ADSL2+ incumbent DSL - POTS - 16Austria Telekom Austria aonKombi + Gigaspeed 30 Incumbent Y N Y Y N N VDSL incumbent DSL - POTS - 30Austria Telekom Austria aonSuperKombi Incumbent Y N Y Y Y N ADSL incumbent DSL - POTS IPTV 8Austria Telekom Austria aonSuperKombi + Gigaspeed 16 Incumbent Y N Y Y Y N ADSL2+ incumbent DSL - POTS IPTV 16Austria Telekom Austria aonSuperKombi + Gigaspeed 30 Incumbent Y N Y Y Y N VDSL incumbent DSL - POTS IPTV 30Austria Telekom Austria aonBreitband-duo (with aonFlex Easy) Incumbent Y Y N Y N N ADSL incumbent DSL UMTS - - 8Austria Telekom Austria aonBreitband-duo (with aonFlex 3GB) Incumbent Y Y N Y N N ADSL incumbent DSL UMTS - - 8Austria Telekom Austria aonBreitband-duo (with aonFlex Unlimited)Incumbent Y Y N Y N N ADSL incumbent DSL UMTS - - 8Austria Telekom Austria aonBreitband-duo + Gigaspeed 16 Incumbent Y Y N Y N N ADSL2+ incumbent DSL UMTS - - 16Austria Telekom Austria aonBreitband-duo + Gigaspeed 30 Incumbent Y Y N Y N N VDSL incumbent DSL UMTS - - 30Austria Telekom Austria aonBreitband-Pur 8MB Incumbent Y N N Y N N ADSL incumbent DSL - - - 8Austria Telekom Austria aonBreitband-Pur + Gigaspeed 16 Incumbent Y N N Y N N ADSL2+ incumbent DSL - - - 16Austria Telekom Austria aonBreitband-Pur + Gigaspeed 30 Incumbent Y N N Y N N VDSL incumbent DSL - - - 30Austria Telekom Austria aonBlizz Light Incumbent Y N N N N N FTTH/B - - - - 2Austria Telekom Austria aonBlizz Light + IPTV Incumbent Y N N N Y N FTTH/B - - - IPTV 2Austria Telekom Austria aonBlizz Pro Incumbent Y N N N N N FTTH/B - - - - 10Austria Telekom Austria aonBlizz Pro + IPTV Incumbent Y N N N Y N FTTH/B - - - IPTV 10Austria UPC aDSL Simple Alternative operato Y N N N N Y ADSL LLUB - - - 8Austria UPC aDSL Simple + Speed Up Alternative operato Y N N N N Y VDSL LLUB - - - 30Austria UPC aDSL Strong Alternative operato Y N N N N Y ADSL2+ LLUB - - - 16Austria UPC aDSL Solo Alternative operato Y N N N N N ADSL LLUB - - - 8Austria UPC aDSL Solo Plus Alternative operato Y N N N N N ADSL2+ LLUB - - - 16Austria UPC Take IT easy Alternative operato Y N Y N N N ADSL LLUB - VoIP - 8Austria UPC Take IT max Alternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 20Austria UPC Take IT Super max Alternative operato Y N Y N N N Cable - - VoIP - 35.8Austria UPC Take ITV Alternative operato Y N N N Y N Cable - - - DCATV 35.8

Als

o r

eq

uir

e i

nc

um

be

nt

lin

e r

en

tal

ou

tsid

e o

f th

e

bu

nd

le

Bro

ad

ba

nd

ac

ce

ss

te

ch

no

log

y

Le

ve

l o

f u

nb

un

dli

ng

(if

a

pp

lic

ab

le)

Fix

ed

vo

ice

ac

ce

ss

te

ch

no

log

y

Do

wn

str

ea

m b

an

dw

idth

(M

bit

/s)

Triple-play pricing study 2Q 2011 © Analysys Mason

Austria UPC Fiber Power Easy Alternative operato Y N N N N N Cable - - - - 2Austria UPC Fiber Power Fun Alternative operato Y N N N N N Cable - - - - 20Austria UPC Fiber Power Classic Alternative operato Y N N N N N Cable - - - - 25Austria UPC Fiber Power Student Alternative operato Y N N N N N Cable - - - - 25Austria UPC Fiber Power Plus Alternative operato Y N N N N N Cable - - - - 51.2Austria UPC Fiber Power Ultra Alternative operato Y N N N N N Cable - - - - 102.4Austria UPC FIT Alternative operato Y N Y N Y N Cable - - VoIP DCATV 10.2Austria UPC Super FIT Alternative operato Y N Y N Y N Cable - - VoIP DCATV 35.84Austria UPC Top FIT Alternative operato Y N Y N Y N Cable - - VoIP DCATV 102.4Austria Tele2 Tele2 Internet & Telefon 8Mbit Alternative operato Y N Y N N N ADSL LLUB - POTS - 8Austria Tele2 Tele2 Internet & Telefon mit WLAN Alternative operato Y N Y N N N ADSL LLUB - POTS - 8Austria Tele2 ADSL 8 Mbit Flat Alternative operato Y N Y N N Y ADSL bitstream or res- POTS - 8Austria Tele2 ADSL 3 GB + Tele2Ö200 Alternative operato Y N Y N N Y ADSL bitstream or res- POTS - 2Austria Tele2 Tele2 Internet & Telefon 16Mbit Alternative operato Y N Y N N N ADSL2+ LLUB - POTS - 16Austria Tele2 Tele2 Internet & Telefon 20Mbit Alternative operato Y N Y N N N ADSL2+ LLUB - POTS - 20Austria Liwest Internet 24ECO Privat Alternative operato Y N N N Y N Cable - - - CATV/D 8Austria Liwest Internet 24SPEED Classic Alternative operato Y N N N Y N Cable - - - CATV/D 35Austria Liwest Internet 24SPEED 100 Alternative operato Y N N N Y N Cable - - - CATV/D 100Austria Liwest 24COMPLETE Entry Alternative operato Y N Y N Y N Cable - - VoIP CATV/D 8Austria Liwest 24COMPLETE Regular Alternative operato Y N Y N Y N Cable - - VoIP CATV/D 30Austria Liwest 24COMPLETE 100 Alternative operato Y N Y N Y N Cable - - VoIP CATV/D 100Austria Liwest Kleine KATi! Alternative operato Y N Y N Y N Cable - - VoIP DCATV 4Austria Liwest Schlaue KATi! Alternative operato Y N Y N Y N Cable - - VoIP DCATV 8Austria Liwest Große KATi! Alternative operato Y N Y N Y N Cable - - VoIP DCATV 30Austria Liwest Super KATi! Alternative operato Y N Y N Y N Cable - - VoIP DCATV 100Belgium Belgacom Belgacom Internet Start (with fixed line) Incumbent Y N Y N N N ADSL incumbent DSL - POTS - 3Belgium Belgacom Belgacom Internet Start (with fixed line) Incumbent Y Y Y N N N ADSL incumbent DSL - POTS - 3Belgium Belgacom Belgacom Internet Start (with fixed line) + Incumbent Y Y Y N N N ADSL incumbent DSL - POTS - 3Belgium Belgacom Belgacom Internet Start (with fixed line) + Incumbent Y Y Y N N N ADSL incumbent DSL - POTS - 3Belgium Belgacom Belgacom Internet Start (with fixed line) + Incumbent Y Y Y N N N ADSL incumbent DSL - POTS - 3Belgium Belgacom Belgacom Internet Start + unlimited volum Incumbent Y N Y N N N ADSL incumbent DSL - POTS - 3Belgium Belgacom Belgacom Internet Comfort Incumbent Y N N N N N VDSL incumbent DSL - - - 12Belgium Belgacom Belgacom Internet Comfort + unlimited vo Incumbent Y N N N N N VDSL incumbent DSL - - - 12Belgium Belgacom Belgacom Internet Favorite Incumbent Y N N N N N VDSL incumbent DSL - - - 25Belgium Belgacom Belgacom Internet Favorite + unlimited vo Incumbent Y N N N N N VDSL incumbent DSL - - - 25Belgium Belgacom Belgacom Internet Intense Incumbent Y N N N N N VDSL incumbent DSL - - - 30Belgium Belgacom Belgacom Internet Start without fixed line Incumbent Y N N N N N ADSL incumbent DSL - - - 3Belgium Belgacom Pack Internet Comfort + Telephony Classi Incumbent Y N Y N N N VDSL incumbent DSL - POTS - 12Belgium Belgacom Pack Internet Favorite + Telephony Classi Incumbent Y N Y N N N VDSL incumbent DSL - POTS - 25Belgium Belgacom Pack Internet Intense + Telephony Classic Incumbent Y N Y N N N VDSL incumbent DSL - POTS - 30Belgium Belgacom Pack Internet with Internet Comfort + TV Incumbent Y N N N Y N VDSL incumbent DSL - - IPTV 12Belgium Belgacom Pack Internet with Internet Favorite + TV Incumbent Y N N N Y N VDSL incumbent DSL - - IPTV 25

Triple-play pricing study 2Q 2011 © Analysys Mason

Belgium Belgacom Pack Internet with Internet Intense + TV C Incumbent Y N N N Y N VDSL incumbent DSL - - IPTV 30Belgium Belgacom Pack Internet Comfort + TV Comfort + Tel Incumbent Y N Y N Y N VDSL incumbent DSL - POTS IPTV 12Belgium Belgacom Pack Internet Favorite + TV Comfort + Tel Incumbent Y N Y N Y N VDSL incumbent DSL - POTS IPTV 25Belgium Belgacom Pack Internet Intense + TV Comfort + Tel Incumbent Y N Y N Y N VDSL incumbent DSL - POTS IPTV 30Belgium Belgacom Pack Telephony + Mobile + Internet ComfoIncumbent Y N Y Y Y N VDSL incumbent DSL - POTS IPTV 12Belgium Belgacom Pack Telephony + Mobile + Internet Favor Incumbent Y N Y Y Y N VDSL incumbent DSL - POTS IPTV 25Belgium Belgacom Pack Telephony + Mobile + Internet Inten Incumbent Y N Y Y Y N VDSL incumbent DSL - POTS IPTV 30Belgium Telenet BasicNet Alternative operato Y N N N N N Cable - - - - 4Belgium Telenet ComfortNet Alternative operato Y N N N N N Cable - - - - 15Belgium Telenet FiberNet 40 Alternative operato Y N N N N N Cable - - - - 40Belgium Telenet FiberNet 60 Alternative operato Y N N N N N Cable - - - - 60Belgium Telenet FiberNet 100 Alternative operato Y N N N N N Cable - - - - 100Belgium Telenet Shake+ with Basicnet XL (Internet + Digita Alternative operato Y N N N Y N Cable - - - DCATV 15Belgium Telenet Shake+ with Fibernet40 (Internet + Digital Alternative operato Y N N N Y N Cable - - - DCATV 40Belgium Telenet Shake+ with Fibernet60 (Internet + Digital Alternative operato Y N N N Y N Cable - - - DCATV 60Belgium Telenet Shake+ with Basicnet XL (Internet + Telep Alternative operato Y N Y N Y N Cable - - VoIP DCATV 15Belgium Telenet Shake+ with Fibernet40 (Internet + TelephoAlternative operato Y N Y N Y N Cable - - VoIP DCATV 40Belgium Telenet Shake+ with Fibernet60 (Internet + TelephoAlternative operato Y N Y N Y N Cable - - VoIP DCATV 60Belgium Telenet Shake+ with Fibernet100 (Internet + Telep Alternative operato Y N Y N Y N Cable - - VoIP DCATV 100Belgium Scarlet Scarlet Internet (ADSL) with Belgacom fixeAlternative operato Y N N Y N Y ADSL2+ LLUB/bitstream - - - 12Belgium Scarlet Scarlet Internet (ADSL) without Belgacom Alternative operato Y N N Y N N ADSL2+ LLUB/bitstream - - - 12Belgium Scarlet Scarlet Internet (VDSL) Alternative operato Y N N Y N N VDSL LLUB/bitstream - - - 25Belgium Scarlet Scarlet Internet + Telephony Alternative operato Y N Y Y N N VDSL LLUB/bitstream - VoIP - 25Belgium Scarlet Scarlet Internet + Telephony + unlimited caAlternative operato Y N Y Y N N VDSL LLUB/bitstream - VoIP - 25Belgium Scarlet Scarlet Internet + TV Alternative operato Y N N Y Y N VDSL LLUB/bitstream - - IPTV 25Belgium Scarlet Scarlet One Alternative operato Y N Y Y Y N VDSL LLUB/bitstream - VoIP IPTV 25Belgium Scarlet Scarlet One + unlimited calls Alternative operato Y N Y Y Y N VDSL LLUB/bitstream - VoIP IPTV 25Bulgaria VIVACOM VIVACOM Net Sprint Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 15Bulgaria VIVACOM VIVACOM Net Turbo Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 20Bulgaria VIVACOM VIVACOM Duo: Fix + Net Incumbent Y N Y N N N ADSL2+ incumbent DSL - POTS - 10Bulgaria VIVACOM VIVACOM Duo: Net and TV Incumbent Y N N Y N Y ADSL2+ incumbent DSL - - - 10Bulgaria VIVACOM VIVACOM Trio Incumbent Y N Y Y N N ADSL2+ incumbent DSL - POTS - 10Bulgaria VIVACOM VIVACOM Fiber Net 20 Incumbent Y N N N N Y FTTH/B - - - - 20Bulgaria VIVACOM VIVACOM Fiber Net 30 Incumbent Y N N N N Y FTTH/B - - - - 30Bulgaria VIVACOM VIVACOM Fiber Net 50 Incumbent Y N N N N Y FTTH/B - - - - 50Bulgaria VIVACOM VIVACOM Fiber Net 100 Incumbent Y N N N N Y FTTH/B - - - - 100Bulgaria Blizoo (CableTEL) Blizoo Smart Alternative operato Y N Y N Y N Cable - - VoIP CATV 15Bulgaria Blizoo (CableTEL) Blizoo Extra Alternative operato Y N Y N Y N Cable - - VoIP CATV 35Bulgaria Blizoo (CableTEL) Blizoo Premium Alternative operato Y N Y N Y N Cable - - VoIP CATV 35Bulgaria Blizoo (CableTEL) Blizoo Premium + Alternative operato Y N Y N Y N Cable - - VoIP CATV 50Bulgaria Blizoo (CableTEL) Blizoo.Net 15 mbps Alternative operato Y N N N N N Cable - - - - 15Bulgaria Blizoo (CableTEL) Blizoo.Net 35 mbps Alternative operato Y N N N N N Cable - - - - 35

Triple-play pricing study 2Q 2011 © Analysys Mason

Bulgaria Blizoo (CableTEL) Blizoo.Net 50 mbps Alternative operato Y N N N N N Cable - - - - 50Croatia T-HT Maxadsl Start (4Mbit) Incumbent Y N N N N Y ADSL incumbent DSL - - - 4Croatia T-HT Maxadsl 15GB (4Mbit) Incumbent Y N N N N Y ADSL incumbent DSL - - - 4Croatia T-HT Maxadsl Flat (4Mbit) Incumbent Y N N N N Y ADSL incumbent DSL - - - 4Croatia T-HT Maxadsl Start (10Mbit) Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 10Croatia T-HT Maxadsl 15GB (10Mbit) Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 10Croatia T-HT Maxadsl Flat (10Mbit) Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 10Croatia T-HT Maxadsl Start (20Mbit) Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 20Croatia T-HT Maxadsl 15GB (20Mbit) Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 20Croatia T-HT Maxadsl Flat (20Mbit) Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 20Croatia T-HT Maxadsl Start (4Mbit) + MAXtv basic Incumbent Y N N N Y Y ADSL incumbent DSL - - IPTV 4Croatia T-HT Maxadsl 15GB (4Mbit) + MAXtv basic Incumbent Y N N N Y Y ADSL incumbent DSL - - IPTV 4Croatia T-HT Maxadsl Flat (4Mbit) + MAXtv basic Incumbent Y N N N Y Y ADSL incumbent DSL - - IPTV 4Croatia T-HT Maxadsl Start (10Mbit) + MAXtv basic Incumbent Y N N N Y Y ADSL2+ incumbent DSL - - IPTV 10Croatia T-HT Maxadsl 15GB (10Mbit) + MAXtv basic Incumbent Y N N N Y Y ADSL2+ incumbent DSL - - IPTV 10Croatia T-HT Maxadsl Flat (10Mbit) + MAXtv basic Incumbent Y N N N Y Y ADSL2+ incumbent DSL - - IPTV 10Croatia T-HT Maxadsl Start (20Mbit) + MAXtv basic Incumbent Y N N N Y Y ADSL2+ incumbent DSL - - IPTV 20Croatia T-HT Maxadsl 15GB (20Mbit) + MAXtv basic Incumbent Y N N N Y Y ADSL2+ incumbent DSL - - IPTV 20Croatia T-HT Maxadsl Flat (20Mbit) + MAXtv basic Incumbent Y N N N Y Y ADSL2+ incumbent DSL - - IPTV 20Croatia Optima OptiDSL2.048/256 kbps Alternative operato Y N N N N Y ADSL LLUB - - - 2Croatia Optima OptiDSL2.048/256 kbps Alternative operato Y N N N N Y ADSL LLUB - - - 2Croatia Optima OptiDSL 4.096/384 kbps Alternative operato Y N N N N Y ADSL LLUB - - - 4Croatia Optima OptiDSL 4.096/384 kbps Alternative operato Y N N N N Y ADSL LLUB - - - 4Croatia Optima OptiDSL 8.192/512 kbps Alternative operato Y N N N N Y ADSL LLUB - - - 8Croatia Optima OptiDSL 8.192/512 kbps Alternative operato Y N N N N Y ADSL LLUB - - - 8Croatia Optima OptiDSL 10.240/640 Alternative operato Y N N N N Y ADSL2+ LLUB - - - 10Croatia Optima OptiDSL 10.240/640 Alternative operato Y N N N N Y ADSL2+ LLUB - - - 10Croatia Optima OptiDSL 12.288/640 kbps Alternative operato Y N N N N Y ADSL2+ LLUB - - - 12Croatia Optima OptiDSL 12.288/640 kbps Alternative operato Y N N N N Y ADSL2+ LLUB - - - 12Croatia Optima OptiDSL 20.480/640 kbps Alternative operato Y N N N N Y ADSL2+ LLUB - - - 20Croatia Optima OptiDSL 20.480/640 kbps Alternative operato Y N N N N Y ADSL2+ LLUB - - - 20Croatia Optima OptiCARNet Alternative operato Y N Y N N Y ADSL LLUB - POTS - 3Croatia Optima OptiTV Start Alternative operato Y N Y N Y Y ADSL LLUB - POTS IPTV 3Croatia Optima OptiTV Surf Alternative operato Y N Y N Y Y ADSL LLUB - POTS IPTV 5Croatia Optima OptiTV CARNet Alternative operato Y N Y N Y Y ADSL LLUB - POTS IPTV 3Croatia B.NET Mega 3 Alternative operato Y N N N N N Cable - - - - 3Croatia B.NET Mega 8 Alternative operato Y N N N N N Cable - - - - 8Croatia B.NET Mega 20 Alternative operato Y N N N N N Cable - - - - 20Croatia B.NET X-CARNet Alternative operato Y N N N N N Cable - - - - 8.192Croatia B.NET 2D Internet + telefon Alternative operato Y N Y N N N Cable - - VoIP - 8.192Croatia B.NET 2D Internet + telefon + increase up to 16 Alternative operato Y N Y N N N Cable - - VoIP - 16.384Croatia B.NET 2D Internet + telefon + increase of up to Alternative operato Y N Y N N N Cable - - VoIP - 20.48

Triple-play pricing study 2Q 2011 © Analysys Mason

Croatia B.NET 2D Internet + telefon + increase of up to Alternative operato Y N Y N N N Cable - - VoIP - 24.576Croatia B.NET 2D Internet + telefon + increase of up to Alternative operato Y N Y N N N Cable - - VoIP - 32.768Croatia B.NET 2D Internet + televizija Alternative operato Y N N N Y N Cable - - - CATV 8.192Croatia B.NET 2D Internet + televizija + increase up to Alternative operato Y N N N Y N Cable - - - CATV 16.384Croatia B.NET 2D Internet + televizija + increase of up t Alternative operato Y N N N Y N Cable - - - CATV 20.48Croatia B.NET 2D Internet + televizija + increase of up t Alternative operato Y N N N Y N Cable - - - CATV 24.576Croatia B.NET 2D Internet + televizija + increase of up t Alternative operato Y N N N Y N Cable - - - CATV 32.768Croatia B.NET 3D Internet + televizija + telefon Alternative operato Y N Y N Y N Cable - - VoIP CATV 8.192Croatia B.NET 3D Internet + televizija + telefon + increa Alternative operato Y N Y N Y N Cable - - VoIP CATV 16.384Croatia B.NET 3D Internet + televizija + telefon + increa Alternative operato Y N Y N Y N Cable - - VoIP CATV 20.48Croatia B.NET 3D Internet + televizija + telefon + increa Alternative operato Y N Y N Y N Cable - - VoIP CATV 24.576Croatia B.NET 3D Internet + televizija + telefon + increa Alternative operato Y N Y N Y N Cable - - VoIP CATV 32.768Croatia B.NET 3DCARNet Alternative operato Y N Y N Y N Cable - - VoIP CATV 8.192Czech RepublTelefonica-O2 Internet Optimal Incumbent Y N N N N N ADSL2+ incumbent DSL - - - 16Czech RepublTelefonica-O2 Internet Aktiv Incumbent Y N N N N N VDSL incumbent DSL - - - 25Czech RepublTelefonica-O2 Internet Optimal +Mobile Internet Start ( Incumbent Y Y N N N N ADSL2+ incumbent DSL CDMA - - 16Czech RepublTelefonica-O2 Internet Optimal +Mobile Internet Standa Incumbent Y Y N N N N ADSL2+ incumbent DSL CDMA - - 16Czech RepublTelefonica-O2 Internet Optimal +Mobile Internet Pro (CD Incumbent Y Y N N N N ADSL2+ incumbent DSL CDMA - - 16Czech RepublTelefonica-O2 Internet Optimal +Mobile Internet Start (U Incumbent Y Y N N N N ADSL2+ incumbent DSL UMTS - - 16Czech RepublTelefonica-O2 Internet Optimal +Mobile Internet Standa Incumbent Y Y N N N N ADSL2+ incumbent DSL UMTS - - 16Czech RepublTelefonica-O2 Internet Optimal +Mobile Internet Pro (UM Incumbent Y Y N N N N ADSL2+ incumbent DSL UMTS - - 16Czech RepublTelefonica-O2 Internet Optimal +TV Flexi Incumbent Y N N N Y N ADSL2+ incumbent DSL - - IPTV 16Czech RepublTelefonica-O2 Internet Optimal + O2 Calling 300 Incumbent Y N Y N N N ADSL2+ incumbent DSL - POTS - 16Czech RepublTelefonica-O2 Internet Optimal+ O2 Calling 800 Incumbent Y N Y N N N ADSL2+ incumbent DSL - POTS - 16Czech RepublTelefonica-O2 Internet Optimal + O2 Calling Nonstop Incumbent Y N Y N N N ADSL2+ incumbent DSL - POTS - 16Czech RepublUPC UPC Fiber Power 10 Alternative operato Y N N N N N Cable - - - - 10Czech RepublUPC UPC Fiber Power 25 Alternative operato Y N N N N N Cable - - - - 25Czech RepublUPC UPC Fiber Power 50 Alternative operato Y N N N N N Cable - - - - 50Czech RepublUPC UPC Fiber Power 100 Alternative operato Y N N N N N Cable - - - - 100Czech RepublUPC UPC Fiber Power 10 + Starter + Telefon B Alternative operato Y N Y N Y N Cable - - VoIP DCATV 10Czech RepublUPC UPC Fiber Power 10 + TV Starter Alternative operato Y N N N Y N Cable - - - CATV 10Czech RepublUPC UPC Fiber Power 25 + TV Starter Alternative operato Y N N N Y N Cable - - - CATV 25Denmark TDC TDC Home Duo Incumbent Y N Y N N N VDSL incumbent DSL - VoIP - 20Denmark TDC TDC Home Trio Incumbent Y N Y N Y N VDSL incumbent DSL - VoIP IPTV 20Denmark Telenor Bredbånd 2M/512K Alternative operato Y N N N N Y ADSL2+ LLUB - - - 2Denmark Telenor Bredbånd 10M/1M Alternative operato Y N N N N Y ADSL2+ LLUB - - - 10Denmark Telenor Bredbånd 15M/1M Alternative operato Y N N N N Y ADSL2+ LLUB - - - 15Denmark Telenor Bredbånd 20M/1M Alternative operato Y N N N N Y ADSL2+ LLUB - - - 20Denmark Telenor Bredbånd 20M/2M Alternative operato Y N N N N Y ADSL2+ LLUB - - - 20Denmark Telenor Bredbånd 2M/512K + Telefoni Small Alternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 2Denmark Telenor Bredbånd 10M/1M + Telefoni Small Alternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 10Denmark Telenor Bredbånd 15M/1M + Telefoni Small Alternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 15

Triple-play pricing study 2Q 2011 © Analysys Mason

Denmark Telenor Bredbånd 20M/1M + Telefoni Small Alternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 20Denmark Telenor Bredbånd 20M/2M + Telefoni Small Alternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 20Denmark Telenor Bredbånd 2M/512K + Telefoni Large Alternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 2Denmark Telenor Bredbånd 10M/1M + Telefoni Large Alternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 10Denmark Telenor Bredbånd 15M/1M + Telefoni Large Alternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 15Denmark Telenor Bredbånd 20M/1M + Telefoni Large Alternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 20Denmark Telenor Bredbånd 20M/2M + Telefoni Large Alternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 20Denmark Telia Telia Bredbånd 2MB Alternative operato Y N Y N N N ADSL LLUB - VoIP - 2Denmark Telia Telia Bredbånd 4MB Alternative operato Y N Y N N N ADSL LLUB - VoIP - 4Denmark Telia Telia Bredbånd 10MB Alternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 10Denmark Telia Telia Bredbånd 14MB Alternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 14Denmark Telia Telia Bredbånd 20MB Alternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 20Denmark Telia Telia Bredbånd 2MB + Telefoni (fixed priceAlternative operato Y N Y N N N ADSL LLUB - VoIP - 2Denmark Telia Telia Bredband 4MB + Telefoni (fixed pric Alternative operato Y N Y N N N ADSL LLUB - VoIP - 4Denmark Telia Telia Bredbånd 10MB + Telefoni (fixed pricAlternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 10Denmark Telia Telia Bredbånd 14MB + Telefoni (fixed pricAlternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 14Denmark Telia Telia Bredbånd 20MB + Telefoni (fixed pricAlternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 20Denmark Telia Telia Bredbånd 2MB + TV Alternative operato Y N Y N Y N ADSL LLUB - VoIP IPTV 2Denmark Telia Telia Bredbånd 4MB + TV Alternative operato Y N Y N Y N ADSL LLUB - VoIP IPTV 4Denmark Telia Telia Bredbånd 10MB + TV Alternative operato Y N Y N Y N ADSL2+ LLUB - VoIP IPTV 10Denmark Telia Telia Bredbånd 14MB + TV Alternative operato Y N Y N Y N ADSL2+ LLUB - VoIP IPTV 14Denmark Telia Telia Bredbånd 20MB + TV Alternative operato Y N Y N Y N ADSL2+ LLUB - VoIP IPTV 20Estonia Elion Starter package Incumbent Y N Y N Y N ADSL incumbent DSL - POTS IPTV 1Estonia Elion Home Solution Incumbent Y N Y N Y N ADSL2+ incumbent DSL - POTS IPTV 12Estonia Starman S Package Alternative operato Y N N N N N Cable - - - - 1Estonia Starman M Package Alternative operato Y N N N N N Cable - - - - 4Estonia Starman L Package Alternative operato Y N N N N N Cable - - - - 30Estonia Starman XL Package Alternative operato Y N N N N N Cable - - - - 150Estonia Starman S Package + Phone S Alternative operato Y N Y N N N Cable - - VoIP - 1Estonia Starman M Package + Phone S Alternative operato Y N Y N N N Cable - - VoIP - 4Estonia Starman L Package + Phone S Alternative operato Y N Y N N N Cable - - VoIP - 30Estonia Starman XL Package + Phone S Alternative operato Y N Y N N N Cable - - VoIP - 150Estonia Starman S Package + Phone M Alternative operato Y N Y N N N Cable - - VoIP - 1Estonia Starman M Package + Phone M Alternative operato Y N Y N N N Cable - - VoIP - 4Estonia Starman L Package + Phone M Alternative operato Y N Y N N N Cable - - VoIP - 30Estonia Starman XL Package + Phone M Alternative operato Y N Y N N N Cable - - VoIP - 150Estonia Starman S Package + Phone L Alternative operato Y N Y N N N Cable - - VoIP - 1Estonia Starman M Package + Phone L Alternative operato Y N Y N N N Cable - - VoIP - 4Estonia Starman L Package + Phone L Alternative operato Y N Y N N N Cable - - VoIP - 30Estonia Starman XL Package + Phone L Alternative operato Y N Y N N N Cable - - VoIP - 150Estonia Starman S Package + Digital TV S Alternative operato Y N N N Y N Cable - - - DCATV 1Estonia Starman M Package + Digital TV S Alternative operato Y N N N Y N Cable - - - DCATV 4

Triple-play pricing study 2Q 2011 © Analysys Mason

Estonia Starman L Package + Digital TV S Alternative operato Y N N N Y N Cable - - - DCATV 30Estonia Starman XL Package + Digital TV S Alternative operato Y N N N Y N Cable - - - DCATV 150Estonia Starman S Package + Phone S + Digital TV S Alternative operato Y N Y N Y N Cable - - VoIP DCATV 1Estonia Starman M Package + Phone S + Digital TV S Alternative operato Y N Y N Y N Cable - - VoIP DCATV 4Estonia Starman L Package + Phone S + Digital TV S Alternative operato Y N Y N Y N Cable - - VoIP DCATV 30Estonia Starman XL Package + Phone S + Digital TV S Alternative operato Y N Y N Y N Cable - - VoIP DCATV 150Estonia Starman S Package + Phone M + Digital TV S Alternative operato Y N Y N Y N Cable - - VoIP DCATV 1Estonia Starman M Package + Phone M + Digital TV S Alternative operato Y N Y N Y N Cable - - VoIP DCATV 4Estonia Starman L Package + Phone M+ Digital TV S Alternative operato Y N Y N Y N Cable - - VoIP DCATV 30Estonia Starman XL Package + Phone M + Digital TV S Alternative operato Y N Y N Y N Cable - - VoIP DCATV 150Estonia Starman S Package + Phone L + Digital TV S Alternative operato Y N Y N Y N Cable - - VoIP DCATV 1Estonia Starman M Package + Phone L + Digital TV S Alternative operato Y N Y N Y N Cable - - VoIP DCATV 4Estonia Starman L Package + Phone L+ Digital TV S Alternative operato Y N Y N Y N Cable - - VoIP DCATV 30Estonia Starman XL Package + Phone L + Digital TV S Alternative operato Y N Y N Y N Cable - - VoIP DCATV 150Estonia STV TRIO Mini Alternative operato Y N Y N Y N Cable - - VoIP CATV 2Estonia STV TRIO Kodu Alternative operato Y N Y N Y N Cable - - VoIP CATV 4Estonia STV TRIO Saturn Mini Alternative operato Y N Y N Y N FTTH/B - - VoIP CATV 5Estonia STV TRIO Saturn Digi Alternative operato Y N Y N Y N FTTH/B - - VoIP DCATV 5Estonia STV TRIO Saturn Kodu Alternative operato Y N Y N Y N FTTH/B - - VoIP CATV 100Estonia STV TRIO HD Alternative operato Y N Y N Y N FTTH/B - - VoIP DCATV 100Estonia STV STV Mikro Alternative operato Y N N N N N Cable - - - - 0.256Estonia STV STV Mini Alternative operato Y N N N N N Cable - - - - 2Estonia STV STV Kodu Alternative operato Y N N N N N Cable - - - - 3Estonia STV STV Kodu X Alternative operato Y N N N N N Cable - - - - 4Estonia STV STV Kodu + Alternative operato Y N N N N N Cable - - - - 5Estonia STV STV Pro Alternative operato Y N N N N N Cable - - - - 6Estonia STV Saturn Mini Alternative operato Y N N N N N FTTH/B - - - - 1Estonia STV Saturn Neo Alternative operato Y N N N N N FTTH/B - - - - 5Estonia STV Saturn Kodu Alternative operato Y N N N N N FTTH/B - - - - 10Finland TeliaSonera Broadband Home Incumbent Y N N N N N ADSL/ADSLincumbent DSL - - - 10Finland TeliaSonera Double Web Incumbent Y Y N N N N ADSL/ADSLincumbent DSL HSPA - - 10Finland TeliaSonera Basic package Incumbent Y N N N N N ADSL2+ incumbent DSL - - - 24Finland TeliaSonera Entertainment Package Incumbent Y N N N Y N ADSL2+ incumbent DSL - - IPTV 24Finland TeliaSonera Super Package Incumbent Y Y N N Y N ADSL2+ incumbent DSL HSPA - IPTV 24Finland Welho DNA Welho Broadband ADSL S 2M Alternative operato Y N N N N Y ADSL bitstream or res- - - 2Finland Welho DNA Welho Broadband ADSL M 8M Alternative operato Y N N N N Y ADSL bitstream or res- - - 8Finland Welho DNA Welho Broadband ADSL L 24M Alternative operato Y N N N N Y ADSL2+ bitstream or res- - - 24Finland Welho DNA Welho Broadband S 10M Alternative operato Y N N N N N Cable - - - - 10Finland Welho DNA Welho Broadband M 40M Alternative operato Y N N N N N Cable - - - - 40Finland Welho DNA Welho Broadband L 110M Alternative operato Y N N N N N Cable - - - - 110Finland Welho DNA Welho Broadband XL 200M Alternative operato Y N N N N N Cable - - - - 200Finland Welho DNA Welho Broadband S 10M + TV S Alternative operato Y N N N Y N Cable - - - DCATV 10

Triple-play pricing study 2Q 2011 © Analysys Mason

Finland Welho DNA Welho Broadband M 40M + TV S Alternative operato Y N N N Y N Cable - - - DCATV 40Finland Welho DNA Welho Broadband L 110M+ TV S Alternative operato Y N N N Y N Cable - - - DCATV 110Finland Welho DNA Welho Broadband XL 200M + TV S Alternative operato Y N N N Y N Cable - - - DCATV 200Finland Welho DNA Welho Broadband ADSL S 2M + TV Alternative operato Y N N N Y Y ADSL LLUB - - IPTV 2Finland Welho DNA Welho Broadband ADSL M 8M + TV Alternative operato Y N N N Y Y ADSL LLUB - - IPTV 8Finland Welho DNA Welho Broadband ADSL L 24M + TV Alternative operato Y N N N Y Y ADSL2+ LLUB - - IPTV 24France France Telecom (O Livebox Zen (internet + tv + téléphone) Incumbent Y N Y N Y N ADSL2+ incumbent DSL - VoIP IPTV/DT 20France France Telecom (O Livebox Zen (internet + tv + téléphone) + Incumbent Y Y Y N Y N ADSL2+ incumbent DSL HSPA VoIP IPTV/DT 20France France Telecom (O Livebox Zen (internet + téléphone) Incumbent Y N Y N N N ADSL2+ incumbent DSL - VoIP - 20France France Telecom (O Livebox Zen (internet + téléphone) + Clé Incumbent Y Y Y N N N ADSL2+ incumbent DSL HSPA VoIP - 20France France Telecom (O Livebox Zen (internet + tv + téléphone) - li Incumbent Y N Y N Y Y ADSL2+ incumbent DSL - VoIP IPTV/DT 20France France Telecom (O Livebox Zen (internet + tv + téléphone) + CIncumbent Y Y Y N Y Y ADSL2+ incumbent DSL HSPA VoIP IPTV/DT 20France France Telecom (O Livebox Zen (internet + téléphone) - line reIncumbent Y N Y N N Y ADSL2+ incumbent DSL - VoIP - 20France France Telecom (O Livebox Zen (internet + téléphone) + Clé 3GIncumbent Y Y Y N N Y ADSL2+ incumbent DSL HSPA VoIP - 20France France Telecom (O Découverte sans engagement Incumbent Y N N N N Y ADSL incumbent DSL - - - 8France France Telecom (O Livebox Zen Fibre et 3G+ Incumbent Y Y Y N Y N FTTH/B - HSPA VoIP IPTV/DT 100France Iliad ('Free') Freebox Revolution (ADSL) Alternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 28France Iliad ('Free') Freebox Revolution (Fibre) Alternative operato Y N Y N N N FTTH/B - - VoIP - 100France Iliad ('Free') Freebox Revolution (ADSL) + TV Alternative operato Y N Y N Y N ADSL2+ LLUB - VoIP IPTV 28France Iliad ('Free') Freebox Revolution (Fibre) + TV Alternative operato Y N Y N Y N FTTH/B - - VoIP IPTV 100France Iliad ('Free') Freebox (unbundled areas) Alternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 28France Iliad ('Free') Freebox (non-unbundled areas) Alternative operato Y N Y N N N ADSL2+ Bitstream or re - VoIP - 22France Numericable NC BOX HD Alternative operato Y N Y N Y N FTTH/B - - VoIP IPTV 30France Numericable NC BOX HD Power Alternative operato Y N Y N Y N FTTH/B - - VoIP IPTV 100France Numericable NC BOX HD Premium Alternative operato Y N Y N Y N FTTH/B - - VoIP IPTV 100France Neuf Cegetel/SFR neufbox (zone degroupée): ADSL Alternative operato Y N Y N Y N ADSL2+ LLUB - VoIP Hybrid 25France Neuf Cegetel/SFR neufbox (zone non degroupée) Alternative operato Y N Y N N N ADSL bitstream or res- VoIP - 8France Neuf Cegetel/SFR Internet seul en zone degroupée Alternative operato Y N N N N N ADSL bitstream or res- - - 0.512France Neuf Cegetel/SFR Internet seul en zone non degroupée Alternative operato Y N N N N N ADSL2+ LLUB - - - 25France Neuf Cegetel/SFR neufbox: zone fibre optique Alternative operato Y N Y N N N FTTH/B - - VoIP - 100France Neuf Cegetel/SFR neufbox evolution Alternative operato Y N Y N Y N FTTH/B - - VoIP Hybrid 100Germany Deutsche Telekom ('Call & Surf Comfort Plus Incumbent Y N Y N N N ADSL2+ incumbent DSL - POTS - 16Germany Deutsche Telekom ('Call & Surf Comfort Incumbent Y N Y N N N ADSL2+ incumbent DSL - POTS - 16Germany Deutsche Telekom ('Call & Surf Basic mit Internet Flatrate Incumbent Y N Y N N N ADSL incumbent DSL - POTS - 2Germany Deutsche Telekom ('Entertain Comfort DSL 16+ Incumbent Y N Y N Y N ADSL2+ incumbent DSL - POTS IPTV 17.696Germany Deutsche Telekom ('Entertain Comfort VDSL 25 Incumbent Y N Y N Y N VDSL incumbent DSL - POTS IPTV 25Germany Deutsche Telekom ('Entertain Comfort VDSL 50 Incumbent Y N Y N Y N VDSL incumbent DSL - POTS IPTV 51.3Germany Deutsche Telekom ('Call & Surf Comfort VDSL 25 Incumbent Y N Y N N N VDSL incumbent DSL - POTS - 25Germany Deutsche Telekom ('Call & Surf Comfort VDSL 50 Incumbent Y N Y N N N VDSL incumbent DSL - POTS - 51.3Germany United Internet ('1&11&1 Surf-Flat 6000 Alternative operato Y N Y N N N ADSL bitstream or res- VoIP - 6Germany United Internet ('1&11&1 Surf-Flat 16000 Alternative operato Y N Y N N N ADSL2+ bitstream or res- VoIP - 16Germany United Internet ('1&11&1 Doppel-FLAT 6000 Alternative operato Y N Y N N N ADSL bitstream or res- VoIP - 6

Triple-play pricing study 2Q 2011 © Analysys Mason

Germany United Internet ('1&11&1 Doppel-FLAT 16000 Alternative operato Y N Y N N N ADSL2+ bitstream or res- VoIP - 16Germany United Internet ('1&11&1 Doppel-FLAT 50000 Alternative operato Y N Y N N N VDSL bitstream or res- VoIP - 50Germany Vodafone Vodafone DSL Classic Paket Alternative operato Y N Y N N N ADSL2+ LLUB - POTS - 16Germany Vodafone Vodafone VDSL Classic Paket Alternative operato Y N Y N N N VDSL LLUB - POTS - 50Germany Vodafone Vodafone DSL Classic Paket + TV Alternative operato Y N Y N Y N ADSL2+ LLUB - POTS IPTV 16Germany Vodafone Vodafone Surf-Sofort Classic Paket (ADSLAlternative operato Y Y Y N N N ADSL2+ LLUB UMTS POTS - 16Germany Vodafone Vodafone Surf-Sofort Classic Paket (VDSLAlternative operato Y Y Y N N N VDSL LLUB UMTS POTS - 50Germany Telefonica Germany Alice Light Alternative operato Y N Y N N N ADSL2+ LLUB/bitstream - VoIP - 16Germany Telefonica Germany Alice Fun Alternative operato Y N Y N N N ADSL2+ LLUB/bitstream - VoIP - 16Germany Telefonica Germany Alice Comfort Alternative operato Y Y Y Y N N ADSL2+ LLUB/bitstream UMTS VoIP - 16Germany Telefonica Germany Alice Light + TV Alternative operato Y N Y N Y N ADSL2+ LLUB/bitstream - VoIP IPTV 16Germany Telefonica Germany Alice Fun + TV Alternative operato Y N Y N Y N ADSL2+ LLUB/bitstream - VoIP IPTV 16Germany Telefonica Germany Alice Comfort + TV Alternative operato Y Y Y Y Y N ADSL2+ LLUB/bitstream UMTS VoIP IPTV 16Germany Telefonica Germany Alice Light Speed Alternative operato Y Y Y Y N N VDSL LLUB/bitstream UMTS VoIP - 50Germany Telefonica Germany Alice Fun Speed Alternative operato Y Y Y Y N N VDSL LLUB/bitstream UMTS VoIP - 50Germany Versatel Versatel Pure Alternative operato Y N Y N N N ADSL LLUB - VoIP - 6Germany Versatel Versatel Plus Alternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 16Greece OTE Conn-x 2Mbps Incumbent Y N N N N Y ADSL incumbent DSL - - - 2Greece OTE Conn-x 2Mbps for Students Incumbent Y N N N N Y ADSL incumbent DSL - - - 2Greece OTE Conn-X 24Mbps Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 24Greece OTE Conn-X 24Mbps for Students Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 24Greece OTE Conn-x 2 Mbps + 180 urban and suburbanIncumbent Y N Y N N N ADSL incumbent DSL - POTS - 2Greece OTE Conn-x 2 Mbps + 180 urban and suburbanIncumbent Y N Y N N N ADSL incumbent DSL - POTS - 2Greece OTE Conn-x 2 Mbps + local and long distance cIncumbent Y N Y N N N ADSL incumbent DSL - POTS - 2Greece OTE Conn-x 2 Mbps + local and long distance cIncumbent Y N Y N N N ADSL incumbent DSL - POTS - 2Greece OTE Conn-x 24 Mbps + local and long distance Incumbent Y N Y N N N ADSL2+ incumbent DSL - POTS - 24Greece OTE Conn-x 24 Mbps + local and long distance Incumbent Y N Y N N N ADSL2+ incumbent DSL - POTS - 24Greece OTE Conn-X 2Mbps + Conn-X TV Incumbent Y N N N Y Y ADSL incumbent DSL - - IPTV 2Greece OTE Conn-X 24Mbps + Conn-X TV Incumbent Y N N N Y Y ADSL2+ incumbent DSL - - IPTV 24Greece OTE Conn-x 2 Mbps + 180 urban and suburbanIncumbent Y N Y N Y N ADSL incumbent DSL - POTS IPTV 2Greece OTE Conn-x 2 Mbps + 180 urban and suburbanIncumbent Y N Y N Y N ADSL incumbent DSL - POTS IPTV 2Greece OTE Conn-x 2 Mbps + unlimited local and long Incumbent Y N Y N Y N ADSL incumbent DSL - POTS IPTV 2Greece OTE Conn-x 2 Mbps + unlimited local and long Incumbent Y N Y N Y N ADSL incumbent DSL - POTS IPTV 2Greece OTE Conn-x 24 Mbps + unlimited local and longIncumbent Y N Y N Y N ADSL2+ incumbent DSL - POTS IPTV 24Greece OTE Conn-x 24 Mbps + unlimited local and longIncumbent Y N Y N Y N ADSL2+ incumbent DSL - POTS IPTV 24Greece Forthnet Forthnet ADSL Alternative operato Y N N N N N ADSL2+ LLUB - - - 24Greece Forthnet Forthnet 2play Economy Alternative operato Y N Y N N N ADSL2+ LLUB - POTS - 24Greece Forthnet Forthnet 2play Alternative operato Y N Y N N N ADSL2+ LLUB - POTS - 24Hungary T-Online DSL Kezdő Incumbent Y N N N N Y ADSL incumbent DSL - - - 5Hungary T-Online DSL Alap Incumbent Y N N N N Y ADSL incumbent DSL - - - 5Hungary T-Online DSL Családi Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 15Hungary T-Online DSL Extra Incumbent Y N N N N Y VDSL incumbent DSL - - - 25

Triple-play pricing study 2Q 2011 © Analysys Mason

Hungary T-Online Kabelnet Kezdő Incumbent Y N N N N N Cable - - - - 5Hungary T-Online Kabelnet Alap Incumbent Y N N N N N Cable - - - - 5Hungary T-Online Kabelnet Családi Incumbent Y N N N N N Cable - - - - 15Hungary T-Online Kabelnet Extra Incumbent Y N N N N N Cable - - - - 25Hungary T-Online Kabelnet Super Incumbent Y N N N N N Cable - - - - 50Hungary T-Online Kabelnet Maximum Incumbent Y N N N N N Cable - - - - 80Hungary T-Online Optinet Kezdő Incumbent Y N N N N N FTTH/B - - - - 5Hungary T-Online Optinet Alap Incumbent Y N N N N N FTTH/B - - - - 5Hungary T-Online Optinet Családi Incumbent Y N N N N N FTTH/B - - - - 15Hungary T-Online Optinet Extra Incumbent Y N N N N N FTTH/B - - - - 25Hungary T-Online Optinet Super Incumbent Y N N N N N FTTH/B - - - - 50Hungary T-Online Optinet Maximum Incumbent Y N N N N N FTTH/B - - - - 80Hungary T-Online Optinet Alap + IPTV Alap Incumbent Y N N N Y N FTTH/B - - - IPTV 5Hungary T-Online Optinet Alap + IPTV Családi + Digitalis Al Incumbent Y N Y N Y N FTTH/B - - VoIP IPTV 5Hungary T-Online Optinet Kezdő + IPTV Alap + Digitalis AlapIncumbent Y N Y N Y N FTTH/B - - VoIP IPTV 5Hungary T-Online Paletta M Incumbent Y N Y Y Y N ADSL incumbent DSL - POTS IPTV 5Hungary T-Online Paletta XL Incumbent Y N Y Y Y N VDSL incumbent DSL - POTS IPTV 25Hungary T-Online Duplanet 40 (DSL Kezdő + RelaxNet M) Incumbent Y Y N N N Y ADSL incumbent DSL HSDPA - - 5Hungary T-Online Duplanet 40 (DSL Kezdő + RelaxNet L) Incumbent Y Y N N N Y ADSL incumbent DSL HSDPA - - 5Hungary T-Online Duplanet 40 (DSL Kezdő + RelaxNet XL) Incumbent Y Y N N N Y ADSL incumbent DSL HSDPA - - 5Hungary Invitel ADSL 1M 1GB Incumbent Y N N N N Y ADSL incumbent DSL - - - 1Hungary Invitel ADSL 2M Incumbent Y N N N N Y ADSL incumbent DSL - - - 2Hungary Invitel ADSL 5M Incumbent Y N N N N Y ADSL incumbent DSL - - - 5Hungary Invitel ADSL 10M Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 10Hungary Invitel ADSL 15M Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 15Hungary Invitel Net and Go 1 + 1M Incumbent Y Y N N N Y ADSL incumbent DSL UMTS - - 1Hungary Invitel Net and Go 2M Incumbent Y Y N N N Y ADSL incumbent DSL UMTS - - 2Hungary Invitel Net and Go 5M Incumbent Y Y N N N Y ADSL incumbent DSL UMTS - - 5Hungary Invitel Net and Go 10M Incumbent Y Y N N N Y ADSL2+ incumbent DSL UMTS - - 10Hungary Invitel Net and Go 15M Incumbent Y Y N N N Y ADSL2+ incumbent DSL UMTS - - 15Hungary Invitel Komfort ADSL 1M/1G Incumbent Y N Y N N N ADSL incumbent DSL - POTS - 1Hungary Invitel Komfort ADSL 2M Incumbent Y N Y N N N ADSL incumbent DSL - POTS - 2Hungary Invitel Komfort ADSL 5M Incumbent Y N Y N N N ADSL incumbent DSL - POTS - 5Hungary Invitel Komfort ADSL 10M Incumbent Y N Y N N N ADSL2+ incumbent DSL - POTS - 10Hungary Invitel Komfort ADSL 15M Incumbent Y N Y N N N ADSL2+ incumbent DSL - POTS - 15Hungary Invitel Net and Go Komfort ADSL 1M/1G Incumbent Y Y Y N N N ADSL incumbent DSL UMTS POTS - 1Hungary Invitel Net and Go Komfort ADSL 2M Incumbent Y Y Y N N N ADSL incumbent DSL UMTS POTS - 2Hungary Invitel Net and Go Komfort ADSL 5M Incumbent Y Y Y N N N ADSL incumbent DSL UMTS POTS - 5Hungary Invitel Net and Go Komfort ADSL 10M Incumbent Y Y Y N N N ADSL2+ incumbent DSL UMTS POTS - 10Hungary Invitel Net and Go Komfort ADSL 15M Incumbent Y Y Y N N N ADSL2+ incumbent DSL UMTS POTS - 15Hungary Invitel Dupla csomag 5M Incumbent Y N Y N N N ADSL incumbent DSL - POTS - 5Hungary Invitel Dupla csomag 10M Incumbent Y N Y N N N ADSL2+ incumbent DSL - POTS - 10

Triple-play pricing study 2Q 2011 © Analysys Mason

Hungary Invitel Dupla csomag 15M Incumbent Y N Y N N N ADSL2+ incumbent DSL - POTS - 15Hungary Invitel Dupla Plusz csomag 5M Incumbent Y N Y N N N ADSL incumbent DSL - POTS - 5Hungary Invitel Dupla Plusz csomag 10M Incumbent Y N Y N N N ADSL2+ incumbent DSL - POTS - 10Hungary Invitel Dupla Plusz csomag 15M Incumbent Y N Y N N N ADSL2+ incumbent DSL - POTS - 15Hungary Invitel Duo Net Alap 1M/1G Incumbent Y N N N Y Y ADSL incumbent DSL - - IPTV 1Hungary Invitel Duo Net Alap 1M Incumbent Y N N N Y Y ADSL incumbent DSL - - IPTV 1Hungary Invitel Duo Net Alap 2M Incumbent Y N N N Y Y ADSL incumbent DSL - - IPTV 2Hungary Invitel Duo Net Alap 5M Incumbent Y N N N Y Y ADSL incumbent DSL - - IPTV 5Hungary Invitel Duo Net Alap 10M Incumbent Y N N N Y Y ADSL2+ incumbent DSL - - IPTV 10Hungary Invitel Duo Net Alap 15M Incumbent Y N N N Y Y ADSL2+ incumbent DSL - - IPTV 15Hungary Invitel Trió Komfort Alap 1M/1GB Incumbent Y N Y N Y N ADSL incumbent DSL - POTS IPTV 1Hungary Invitel Trió Komfort Alap 1M Incumbent Y N Y N Y N ADSL incumbent DSL - POTS IPTV 1Hungary Invitel Trió Komfort Alap 2m Incumbent Y N Y N Y N ADSL incumbent DSL - POTS IPTV 2Hungary Invitel Trió Komfort Alap 5m Incumbent Y N Y N Y N ADSL incumbent DSL - POTS IPTV 5Hungary Invitel Trió Komfort Alap 10M Incumbent Y N Y N Y N ADSL2+ incumbent DSL - POTS IPTV 10Hungary Invitel Trió Komfort Alap 15M Incumbent Y N Y N Y N ADSL2+ incumbent DSL - POTS IPTV 15Hungary Invitel Trió Komfort Plusz Alap 1M Incumbent Y N Y N Y N ADSL incumbent DSL - POTS IPTV 1Hungary Invitel Trió Komfort Plusz Alap 2M Incumbent Y N Y N Y N ADSL incumbent DSL - POTS IPTV 2Hungary Invitel Trió Komfort Plusz Alap 5M Incumbent Y N Y N Y N ADSL incumbent DSL - POTS IPTV 5Hungary Invitel Trió Komfort Plusz Alap 10M Incumbent Y N Y N Y N ADSL2+ incumbent DSL - POTS IPTV 10Hungary Invitel Trió Komfort Plusz Alap 15M Incumbent Y N Y N Y N ADSL2+ incumbent DSL - POTS IPTV 15Hungary Invitel Invi4 Komfort Alap 1M/1GB Incumbent Y Y Y N Y N ADSL incumbent DSL UMTS POTS IPTV 1Hungary Invitel Invi4 Komfort Alap 1M Incumbent Y Y Y N Y N ADSL incumbent DSL UMTS POTS IPTV 1Hungary Invitel Invi4 Komfort Alap 2m Incumbent Y Y Y N Y N ADSL incumbent DSL UMTS POTS IPTV 2Hungary Invitel Invi4 Komfort Alap 5m Incumbent Y Y Y N Y N ADSL incumbent DSL UMTS POTS IPTV 5Hungary Invitel Invi4 Komfort Alap 10M Incumbent Y Y Y N Y N ADSL2+ incumbent DSL UMTS POTS IPTV 10Hungary Invitel Invi4 Komfort Alap 15M Incumbent Y Y Y N Y N ADSL2+ incumbent DSL UMTS POTS IPTV 15Hungary UPC Internet Start Alternative operato Y N N N N N Cable - - - - 2Hungary UPC Fiber Power 15 Alternative operato Y N N N N N Cable - - - - 15Hungary UPC Fiber Power 30 Alternative operato Y N N N N N Cable - - - - 30Hungary UPC Fiber Power 60 Alternative operato Y N N N N N Cable - - - - 60Hungary UPC Fiber Power 120 Alternative operato Y N N N N N Cable - - - - 120Hungary UPC adsl start Incumbent Y N N N N Y ADSL incumbent DSL - - - 1Hungary UPC adsl start + turbo Incumbent Y N N N N Y ADSL incumbent DSL - - - 3Hungary UPC adsl bronze Incumbent Y N N N N Y ADSL incumbent DSL - - - 2Hungary UPC adsl silver Incumbent Y N N N N Y ADSL incumbent DSL - - - 8Hungary UPC adsl gold Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 12Hungary UPC adsl platinum Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 18Hungary UPC adsl start solo Incumbent Y N N N N N ADSL incumbent DSL - - - 1Hungary UPC adsl start solo + turbo Incumbent Y N N N N N ADSL incumbent DSL - - - 3Hungary UPC adsl bronze solo Incumbent Y N N N N N ADSL incumbent DSL - - - 2Hungary UPC adsl silver solo Incumbent Y N N N N N ADSL incumbent DSL - - - 8

Triple-play pricing study 2Q 2011 © Analysys Mason

Hungary UPC adsl gold solo Incumbent Y N N N N N ADSL2+ incumbent DSL - - - 12Hungary UPC adsl platinum solo Incumbent Y N N N N N ADSL2+ incumbent DSL - - - 18Hungary UPC Fiber Power 15 + kábeltv bronze Alternative operato Y N N N Y N Cable - - - CATV 15Hungary UPC Fiber Power 15 + digital bronze + dvr Alternative operato Y N N N Y N Cable - - - DCATV 15Hungary UPC Fiber Power 15 + Phone bronze + kábeltv Alternative operato Y N Y N Y N Cable - - VoIP CATV 15Hungary UPC Fiber Power 15 + Phone bronze + digital b Alternative operato Y N Y N Y N Cable - - VoIP DCATV 15Ireland Eircom Up to 1Mb broadband Incumbent Y N N N N Y ADSL incumbent DSL - - - 1Ireland Eircom Up to 3Mb broadband Incumbent Y N N N N Y ADSL incumbent DSL - - - 3Ireland Eircom Up to 7Mb broadband Incumbent Y N N N N Y ADSL incumbent DSL - - - 7Ireland Eircom Up to 24Mb broadband Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 24Ireland Eircom Up to 1Mb broadband & eircom talktime talIncumbent Y N Y N N N ADSL incumbent DSL - POTS - 1Ireland Eircom Up to 1Mb broadband & eircom talktime chIncumbent Y N Y N N N ADSL incumbent DSL - POTS - 1Ireland Eircom Up to 3Mb broadband & eircom talktime talIncumbent Y N Y N N N ADSL incumbent DSL - POTS - 3Ireland Eircom Up to 3Mb broadband & eircom talktime chIncumbent Y N Y N N N ADSL incumbent DSL - POTS - 3Ireland Eircom Up to 7Mb broadband & eircom talktime talIncumbent Y N Y N N N ADSL incumbent DSL - POTS - 7Ireland Eircom Up to 7Mb broadband & eircom talktime chIncumbent Y N Y N N N ADSL incumbent DSL - POTS - 7Ireland Eircom Up to 24Mb broadband & eircom talktime t Incumbent Y N Y N N N ADSL2+ incumbent DSL - POTS - 24Ireland Eircom Up to 24Mb broadband & eircom talktime cIncumbent Y N Y N N N ADSL2+ incumbent DSL - POTS - 24Ireland Eircom eircom Next Generation Broadband Basic Incumbent Y N N N N Y ADSL incumbent DSL - - - 8Ireland Eircom eircom Next Generation Broadband Regul Incumbent Y N N N N Y ADSL incumbent DSL - - - 8Ireland Eircom eircom Next Generation Broadband AdvanIncumbent Y N N N N Y ADSL incumbent DSL - - - 8Ireland Eircom eircom Next Generation Broadband UltimaIncumbent Y N N N N Y ADSL2+ incumbent DSL - - - 24Ireland Eircom eircom Next Generation Broadband Basic & Incumbent Y N Y N N N ADSL incumbent DSL - POTS - 8Ireland Eircom eircom Next Generation Broadband Basic &Incumbent Y N Y N N N ADSL incumbent DSL - POTS - 8Ireland Eircom eircom Next Generation Broadband RegularIncumbent Y N Y N N N ADSL incumbent DSL - POTS - 8Ireland Eircom eircom Next Generation Broadband RegularIncumbent Y N Y N N N ADSL incumbent DSL - POTS - 8Ireland Eircom eircom Next Generation Broadband AdvanceIncumbent Y N Y N N N ADSL incumbent DSL - POTS - 8Ireland Eircom eircom Next Generation Broadband AdvanceIncumbent Y N Y N N N ADSL incumbent DSL - POTS - 8Ireland Eircom eircom Next Generation Broadband UltimateIncumbent Y N Y N N N ADSL2+ incumbent DSL - POTS - 24Ireland Eircom eircom Next Generation Broadband UltimateIncumbent Y N Y N N N ADSL2+ incumbent DSL - POTS - 24Ireland UPC Fibre Power Broadband 1Mb & Home Pho Alternative operato Y N Y N N N Cable - - VoIP - 1Ireland UPC Fibre Power Broadband 1Mb & Home PhoneAlternative operato Y N Y N Y N Cable - - VoIP DCATV 1Ireland UPC Fibre Power Broadband 12Mb Alternative operato Y N N N N N Cable - - - - 12Ireland UPC Fibre Power Broadband 25Mb Alternative operato Y N N N N N Cable - - - - 25Ireland UPC Fibre Power Broadband 50Mb Alternative operato Y N N N N N Cable - - - - 50Ireland UPC Fibre Power Broadband 100Mb Alternative operato Y N N N N N Cable - - - - 100Ireland UPC Fibre Power Broadband 12Mb + Digital Va Alternative operato Y N N N Y N Cable - - - DCATV 12Ireland UPC Fibre Power Broadband 25Mb + Digital Va Alternative operato Y N N N Y N Cable - - - DCATV 25Ireland UPC Fibre Power Broadband 50Mb + Digital Va Alternative operato Y N N N Y N Cable - - - DCATV 50Ireland UPC Fibre Power Broadband 100Mb + Digital V Alternative operato Y N N N Y N Cable - - - DCATV 100Ireland UPC Fibre Power Broadband 12Mb + Home Ph Alternative operato Y N Y N N N Cable - - VoIP - 12Ireland UPC Fibre Power Broadband 25Mb + Home Ph Alternative operato Y N Y N N N Cable - - VoIP - 25

Triple-play pricing study 2Q 2011 © Analysys Mason

Ireland UPC Fibre Power Broadband 50Mb + Home Ph Alternative operato Y N Y N N N Cable - - VoIP - 50Ireland UPC Fibre Power Broadband 100Mb + Home P Alternative operato Y N Y N N N Cable - - VoIP - 100Ireland UPC Fibre Power 25Mb + Home Phone with FreAlternative operato Y N Y N N N Cable - - VoIP - 25Ireland UPC Fibre Power 50Mb + Home Phone with FreAlternative operato Y N Y N N N Cable - - VoIP - 50Ireland UPC Fibre Power Starter Alternative operato Y N Y N Y N Cable - - VoIP DCATV 25Ireland UPC Fibre Power Starter + Double your speed Alternative operato Y N Y N Y N Cable - - VoIP DCATV 50Ireland UPC Fibre Power Ultimate Alternative operato Y N Y N Y N Cable - - VoIP DCATV 50Ireland Vodafone Value Broadband Alternative operato Y N Y N N N ADSL LLUB - POTS - 8Ireland Vodafone Ideal Broadband Alternative operato Y N Y N N N ADSL LLUB - POTS - 8Ireland Vodafone Ultimate Broadband Alternative operato Y N Y N N N ADSL2+ LLUB - POTS - 24Ireland Vodafone Value Broadband + Talk Offpeak Alternative operato Y N Y N N N ADSL LLUB - POTS - 8Ireland Vodafone Value Broadband + Talk Anytime Alternative operato Y N Y N N N ADSL LLUB - POTS - 8Ireland Vodafone Value Broadband Extra + Talk Offpeak Alternative operato Y Y Y N N N ADSL LLUB - POTS - 8Ireland Vodafone Value Broadband Extra + Talk Anytime Alternative operato Y Y Y N N N ADSL LLUB - POTS - 8Ireland Vodafone Broadband in a box with offpeak calls Alternative operato Y Y Y N N N ADSL LLUB - POTS - 8Ireland Vodafone Broadband in a box with anytime calls Alternative operato Y Y Y N N N ADSL LLUB - POTS - 8Ireland Vodafone Ideal Broadband + Talk Offpeak Alternative operato Y N Y N N N ADSL LLUB - POTS - 8Ireland Vodafone Ideal Broadband + Talk Anytime Alternative operato Y N Y N N N ADSL LLUB - POTS - 8Ireland Vodafone Ultimate Broadband + Talk Offpeak Alternative operato Y N Y N N N ADSL2+ LLUB - POTS - 24Ireland Vodafone Ultimate Broadband + Talk Anytime Alternative operato Y N Y N N N ADSL2+ LLUB - POTS - 24Italy Telecom Italia ('Alic Alice Free Incumbent Y N N N N Y ADSL incumbent DSL - - - 0.64Italy Telecom Italia ('Alic Alice Night & Weekend Incumbent Y N N N N Y ADSL incumbent DSL - - - 0.64Italy Telecom Italia ('Alic Alice 7 Mega Incumbent Y N N N N Y ADSL incumbent DSL - - - 7Italy Telecom Italia ('Alic Alice 7 Mega + Opzione Super Internet Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 10Italy Telecom Italia ('Alic Alice 7 Mega + Opzione Super Internet Pl Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 20Italy Telecom Italia ('Alic Alice 20 Mega Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 20Italy Telecom Italia ('Alic Alice Internet Senza Limiti Incumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 7Italy Telecom Italia ('Alic Alice Tutto Senza Limiti Incumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 7Italy Telecom Italia ('Alic Alice Internet Senza Limiti + Opzione SupeIncumbent Y N Y N N Y ADSL2+ incumbent DSL - VoIP - 10Italy Telecom Italia ('Alic Alice Tutto Senza Limiti + Opzione Super I Incumbent Y N Y N N Y ADSL2+ incumbent DSL - VoIP - 10Italy Telecom Italia ('Alic Alice Internet Senza Limiti + Opzione SupeIncumbent Y N Y N N Y ADSL2+ incumbent DSL - VoIP - 20Italy Telecom Italia ('Alic Alice Tutto Senza Limiti + Opzione Super I Incumbent Y N Y N N Y ADSL2+ incumbent DSL - VoIP - 20Italy Telecom Italia ('Alic Alice Internet Senza Limiti + IPTV di Telec Incumbent Y N Y N Y Y ADSL incumbent DSL - VoIP IPTV 7Italy Telecom Italia ('Alic Alice Tutto Senza Limiti + IPTV di Telecom Incumbent Y N Y N Y Y ADSL incumbent DSL - VoIP IPTV 7Italy Telecom Italia ('Alic Alice Home TV with Alice 7 Incumbent Y N N N Y Y ADSL incumbent DSL - - IPTV 7Italy Telecom Italia ('Alic Alice Home TV with Alice 20 Incumbent Y N N N Y Y ADSL2+ incumbent DSL - - IPTV 20Italy FASTWEB FASTWEB JOY (DSL) Alternative operato Y N N N N N ADSL2+ LLUB - - - 20Italy FASTWEB FASTWEB JOY (DSL) + Naviga Mobile 20Alternative operato Y Y N N N N ADSL2+ LLUB UMTS - - 20Italy FASTWEB FASTWEB JOY (DSL) + Naviga Mobile 10Alternative operato Y Y N N N N ADSL2+ LLUB UMTS - - 20Italy FASTWEB FASTWEB JOY (DSL) + Internet Mobile MaAlternative operato Y Y N N N N ADSL2+ LLUB UMTS - - 20Italy FASTWEB FASTWEB JOY (FTTH) Alternative operato Y N N N N N FTTH/B - - - - 10Italy FASTWEB FASTWEB JOY (FTTH) + FIBRA 100 rea Alternative operato Y N N N N N FTTH/B - - - - 100

Triple-play pricing study 2Q 2011 © Analysys Mason

Italy FASTWEB FASTWEB JOY TV (DSL) Alternative operato Y N N N Y N ADSL2+ - - - IPTV 20Italy FASTWEB FASTWEB JOY TV (FTTH) Alternative operato Y N N N Y N FTTH/B - - - IPTV 10Italy FASTWEB Naviga Casa (DSL) Alternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 20Italy FASTWEB Naviga Casa (DSL) + Naviga Mobile 100 oAlternative operato Y Y Y N N N ADSL2+ LLUB UMTS VoIP - 20Italy FASTWEB Naviga Casa (DSL) + Internet Mobile MaxifAlternative operato Y Y Y N N N ADSL2+ LLUB UMTS VoIP - 20Italy FASTWEB Naviga Casa (FTTH) Alternative operato Y N Y N N N FTTH/B - - VoIP - 10Italy FASTWEB Parla & Naviga Casa (DSL) Alternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 20Italy FASTWEB Parla & Naviga Casa (FTTH) Alternative operato Y N Y N N N FTTH/B - - VoIP - 10Italy FASTWEB Naviga Casa + FASTWEB TV (DSL) Alternative operato Y N Y N Y N ADSL2+ LLUB - VoIP IPTV 20Italy FASTWEB Naviga Casa + FASTWEB TV (FTTH) Alternative operato Y N Y N Y N FTTH/B - - VoIP IPTV 10Italy FASTWEB Parla & Naviga Casa + FASTWEBTV (DSLAlternative operato Y N Y N Y N ADSL2+ LLUB - VoIP IPTV 20Italy FASTWEB Parla & Naviga Casa + FASTWEBTV (FTTAlternative operato Y N Y N Y N FTTH/B - - VoIP IPTV 10Italy FASTWEB Home Pack (Sky & FASTWEB) DSL Alternative operato Y N Y N Y N ADSL2+ LLUB - VoIP IPTV 20Italy FASTWEB Home Pack (Sky & FASTWEB) FTTH Alternative operato Y N Y N Y N FTTH/B - - VoIP IPTV 10Italy Wind ('Infostrada) ADSL Flat/Solo ADSL Alternative operato Y N N N N Y ADSL LLUB - - - 7Italy Wind ('Infostrada) ADSL 20 MEGA Alternative operato Y N N N N Y ADSL2+ LLUB - - - 20Italy Wind ('Infostrada) ADSL LIGHT Alternative operato Y N N N N Y ADSL LLUB - - - 1.2Italy Wind ('Infostrada) TUTTOINCLUSO Alternative operato Y N Y N N N ADSL LLUB - POTS - 8Italy Wind ('Infostrada) ABSOLUTE ADSL Alternative operato Y N Y N N N ADSL LLUB - POTS - 8Italy Wind ('Infostrada) Happy NoLimit Alternative operato Y N Y N N N ADSL LLUB - POTS - 1.2Italy Wind ('Infostrada) Super Happy Italy Alternative operato Y N Y N N N ADSL LLUB - POTS - 1.2Italy Wind ('Infostrada) TUTTOINCLUSO + Infostrada TV Alternative operato Y N Y N Y N ADSL LLUB - POTS IPTV 8Italy Wind ('Infostrada) ABSOLUTE ADSL + Infostrada TV Alternative operato Y N Y N Y N ADSL LLUB - POTS IPTV 8Italy TeleTu (Tele2) ADSL Senza Limiti Alternative operato Y N N N N Y ADSL LLUB - - - 7Italy TeleTu (Tele2) TUTTO COMPRESO Alternative operato Y N Y N N N ADSL LLUB - VoIP - 7Italy TeleTu (Tele2) TUTTO PER TE Alternative operato Y N Y N N N ADSL LLUB - VoIP - 7Italy Tiscali ADSL 8 Mega Alternative operato Y N N N N Y ADSL LLUB - - - 8Italy Tiscali ADSL 20 Mega Alternative operato Y N N N N Y ADSL2+ LLUB - - - 20Italy Tiscali Tutto Incluso 20 MB Light Alternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 20Italy Tiscali Tutto Incluso 20 Mega Alternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 20Latvia Lattelekom Internets ekonomiskais Incumbent Y N Y N N N ADSL incumbent DSL - POTS - 2Latvia Lattelekom Internet 1 Incumbent Y N Y N N N ADSL incumbent DSL - POTS - 4Latvia Lattelekom Internet 2 Incumbent Y N Y N N N ADSL incumbent DSL - POTS - 8Latvia Lattelekom Internet 3 Incumbent Y N Y N N N ADSL2+ incumbent DSL - POTS - 10Latvia Lattelekom Internets ekonomiskais ar TV Incumbent Y N Y N Y N ADSL incumbent DSL - POTS IPTV 2Latvia Lattelekom Internet 1 ar TV Incumbent Y N Y N Y N ADSL incumbent DSL - POTS IPTV 4Latvia Lattelekom Internet 2 ar TV Incumbent Y N Y N Y N ADSL incumbent DSL - POTS IPTV 8Latvia Lattelekom Internet 3 ar TV Incumbent Y N Y N Y N ADSL2+ incumbent DSL - POTS IPTV 10Latvia Lattelekom Mājas komplekts ekonomiskais ar TV Incumbent Y N Y N Y N ADSL incumbent DSL - POTS IPTV 2Latvia Lattelekom Mājas komplekts ar TV Incumbent Y N Y N Y N ADSL2+ incumbent DSL - POTS IPTV 10Latvia Lattelekom Mājas komplekts ekonomiskais Incumbent Y N Y N N N ADSL incumbent DSL - POTS - 2Latvia Lattelekom Mājas komplekts 1 Incumbent Y N Y N N N ADSL incumbent DSL - POTS - 4

Triple-play pricing study 2Q 2011 © Analysys Mason

Latvia Lattelekom Mājas komplekts 2 Incumbent Y N Y N N N ADSL incumbent DSL - POTS - 8Latvia Lattelekom Mājas komplekts 3 Incumbent Y N Y N N N ADSL2+ incumbent DSL - POTS - 10Latvia Lattelekom Internets 1-optika Incumbent Y N N N N N FTTH/B - - - - 20Latvia Lattelekom Internets 3-optika Incumbent Y N N N N N FTTH/B - - - - 100Latvia Lattelekom Internets 4-optika Incumbent Y N N N N N FTTH/B - - - - 200Latvia Lattelekom Internets 1-optika ar TV Incumbent Y N N N Y N FTTH/B - - - IPTV 20Latvia Lattelekom Internets 3-optika ar TV Incumbent Y N N N Y N FTTH/B - - - IPTV 100Latvia Lattelekom Internets 4-optika ar TV Incumbent Y N N N Y N FTTH/B - - - IPTV 200Latvia Lattelekom Mājas komplekts 1-optika Incumbent Y N Y N N N FTTH/B - - VoIP - 20Latvia Lattelekom Mājas komplekts 3-optika Incumbent Y N Y N N N FTTH/B - - VoIP - 100Latvia Lattelekom Mājas komplekts 4-optika Incumbent Y N Y N N N FTTH/B - - VoIP - 200Latvia Lattelekom Mājas komplekts VIP Incumbent Y N Y N Y N FTTH/B - - VoIP IPTV 500Latvia Baltkom NGN Bronza Alternative operato Y N N N N N Cable - - - - 5Latvia Baltkom NGN Sudrabs Alternative operato Y N N N N N Cable - - - - 20Latvia Baltkom NGN Zelts Alternative operato Y N N N N N Cable - - - - 100Latvia Baltkom NGN Platins Alternative operato Y N N N N N Cable - - - - 100Latvia Baltkom Mini NGN Bronza Alternative operato Y N N N N N Cable - - - - 2Latvia Baltkom Mini NGN Sudrabs Alternative operato Y N N N N N Cable - - - - 5Latvia Baltkom Mini NGN Zelts Alternative operato Y N N N N N Cable - - - - 10Latvia Baltkom Mini NGN Platins Alternative operato Y N N N N N Cable - - - - 20Latvia Baltkom 59 Kabeļtelevīzija + 20Mbit/s + telefons fi Alternative operato Y N Y Y Y N Cable - - VoIP CATV 20Latvia Baltkom 59 Kabeļtelevīzija + 100Mbit/s + telefons f Alternative operato Y N Y Y Y N Cable - - VoIP CATV 100Latvia Baltkom 94 Digitālā TV + 20Mbit/s + telefons fiks. Alternative operato Y N Y Y Y N Cable - - VoIP DCATV 20Latvia Baltkom 95 Digitālā TV + 50Mbit/s + telefons fiks. Alternative operato Y N Y Y Y N Cable - - VoIP DCATV 50Latvia Baltkom 96 Digitālā TV + 100Mbit/s + telefons fiks Alternative operato Y N Y Y Y N Cable - - VoIP DCATV 100Latvia Baltkom 59 Kabeļtelevīzija+ NGN Internets 20Mbit/ Alternative operato Y N N N Y N Cable - - - CATV 20Latvia Baltkom 59 Kabeļtelevīzija + NGN Internets 100MbiAlternative operato Y N N N Y N Cable - - - CATV 100Latvia Baltkom 94 Digitālā TV + NGN Internets 20Mbit/s Alternative operato Y N N N Y N Cable - - - DCATV 20Latvia Baltkom 94 Digitālā TV + NGN Internets 50Mbit/s Alternative operato Y N N N Y N Cable - - - DCATV 50Latvia Baltkom 94 Digitālā TV + NGN Internets 100Mbit/s Alternative operato Y N N N Y N Cable - - - DCATV 100Latvia IZZI Internet 1 Alternative operato Y N N N N N Cable - - - - 25Latvia IZZI Internet 2 Alternative operato Y N N N N N Cable - - - - 50Latvia IZZI Internet 3 Alternative operato Y N N N N N Cable - - - - 100Latvia IZZI Internet 1 + TV Alternative operato Y N N N Y N Cable - - - CATV/D 25Latvia IZZI Double S Alternative operato Y N N N Y N Cable - - - CATV 25Latvia IZZI Double L1 Alternative operato Y N N N Y N Cable - - - CATV/D 25Latvia IZZI Internet 2 + TV Alternative operato Y N N N Y N Cable - - - CATV/D 50Latvia IZZI Double M Alternative operato Y N N N Y N Cable - - - CATV/D 50Latvia IZZI Double L2 Alternative operato Y N N N Y N Cable - - - CATV/D 100Latvia IZZI Internet 3 + telephony + TV Alternative operato Y N Y N Y N Cable - - VoIP CATV/D 100Latvia IZZI Premium L Alternative operato Y N Y N Y N Cable - - VoIP CATV/D 100Lithuania TEO LT ('Zebra') Zebra Para Incumbent Y N N N N Y ADSL incumbent DSL - - - 1

Triple-play pricing study 2Q 2011 © Analysys Mason

Lithuania TEO LT ('Zebra') Zebra Para (šviesolaidis) Incumbent Y N N N N N FTTH/B - - - - 10Lithuania TEO LT ('Zebra') Zebra Startas Incumbent Y N N N N Y ADSL incumbent DSL - - - 1Lithuania TEO LT ('Zebra') Zebra Bazinis internetas Incumbent Y N N N N Y ADSL incumbent DSL - - - 4Lithuania TEO LT ('Zebra') Zebra - Bazinis šviesolaidis Incumbent Y N N N N N FTTH/B - - - - 20Lithuania TEO LT ('Zebra') Zebra - Optimalus internetas Incumbent Y N N N N Y ADSL incumbent DSL - - - 8Lithuania TEO LT ('Zebra') Zebra - Optimalus šviesolaidis Incumbent Y N N N N N FTTH/B - - - - 80Lithuania TEO LT ('Zebra') Zebra - Premium internetas Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 12Lithuania TEO LT ('Zebra') Zebra - Premium šviesolaidis Incumbent Y N N N N N FTTH/B - - - - 100Lithuania TEO LT ('Zebra') Zebra - Mega šviesolaidis Incumbent Y N N N N N FTTH/B - - - - 200Lithuania TEO LT ('Zebra') Zebra - Bazinis internetas + Interactive G Incumbent Y N N N Y Y ADSL incumbent DSL - - IPTV 4Lithuania TEO LT ('Zebra') Zebra - Bazinis šviesolaidis + Interactive Incumbent Y N N N Y N FTTH/B - - - IPTV 20Lithuania TEO LT ('Zebra') Zebra - Optimalus internetas + Interactiv Incumbent Y N N N Y Y ADSL incumbent DSL - - IPTV 8Lithuania TEO LT ('Zebra') Zebra - Optimalus šviesolaidis + Interact Incumbent Y N N N Y N FTTH/B - - - IPTV 80Lithuania TEO LT ('Zebra') Zebra - Premium internetas + Interactive Incumbent Y N N N Y Y ADSL2+ incumbent DSL - - IPTV 12Lithuania TEO LT ('Zebra') Zebra - Premium šviesolaidis + Interacti Incumbent Y N N N Y N FTTH/B - - - IPTV 100Lithuania Balticum TV Cable internet 4 Alternative operato Y N N N N N Cable - - - - 4Lithuania Balticum TV Cable internet 8 Alternative operato Y N N N N N Cable - - - - 8Lithuania Balticum TV Cable internet 12 Alternative operato Y N N N N N Cable - - - - 12Lithuania Balticum TV Cable internet 4 + National Digital Alternative operato Y N N N Y N Cable - - - DCATV 4Lithuania Balticum TV Cable internet 8 + National Digital Alternative operato Y N N N Y N Cable - - - DCATV 8Lithuania Balticum TV Cable internet 12 + National Digital Alternative operato Y N N N Y N Cable - - - DCATV 12Lithuania Balticum TV Cable internet 768 Alternative operato Y N N N N N Cable - - - - 0.768Lithuania Balticum TV Cable internet 1024 Alternative operato Y N N N N N Cable - - - - 1.024Lithuania Balticum TV Cable internet 2048 Alternative operato Y N N N N N Cable - - - - 2.048Lithuania Balticum TV Cable internet 768 + National Digital Alternative operato Y N N N Y N Cable - - - DCATV 0.768Lithuania Balticum TV Cable internet 1024 + National Digital Alternative operato Y N N N Y N Cable - - - DCATV 1.024Lithuania Balticum TV Cable internet 2048 + National Digital Alternative operato Y N N N Y N Cable - - - DCATV 2.048Lithuania Balticum TV Optical internet 100/5 Alternative operato Y N N N N N FTTH/B - - - - 100Lithuania Balticum TV Optical internet 100/15 Alternative operato Y N N N N N FTTH/B - - - - 100Lithuania Balticum TV Optical internet 100/40 Alternative operato Y N N N N N FTTH/B - - - - 100Lithuania Balticum TV Optical internet 100/5 + analogue TV Alternative operato Y N N N Y N FTTH/B - - - CATV 100Lithuania Balticum TV Optical internet 100/15 + analogue TV Alternative operato Y N N N Y N FTTH/B - - - CATV 100Lithuania Balticum TV Optical internet 100/40 + analogue TV Alternative operato Y N N N Y N FTTH/B - - - CATV 100Lithuania Balticum TV Optical internet 100/5 + digital TV Alternative operato Y N N N Y N FTTH/B - - - DCATV 100Lithuania Balticum TV Optical internet 100/15 + digital TV Alternative operato Y N N N Y N FTTH/B - - - DCATV 100Lithuania Balticum TV Optical internet 100/40 + digital TV Alternative operato Y N N N Y N FTTH/B - - - DCATV 100Lithuania Splius (Telerena) Splius - Quality plan KO Alternative operato Y N N N N N Cable - - - - 50Lithuania Splius (Telerena) Splius - Quality plan KA Alternative operato Y N N N N N Cable - - - - 50Lithuania Splius (Telerena) Splius - Quality plan KB Alternative operato Y N N N N N Cable - - - - 50Lithuania Splius (Telerena) Splius - Quality plan KC Alternative operato Y N N N N N Cable - - - - 50Lithuania Splius (Telerena) Splius - Economic plan EO Alternative operato Y N N N N N Cable - - - - 5Lithuania Splius (Telerena) Splius - Economic plan EA Alternative operato Y N N N N N Cable - - - - 20

Triple-play pricing study 2Q 2011 © Analysys Mason

Lithuania Splius (Telerena) Splius - Economic plan EB Alternative operato Y N N N N N Cable - - - - 30Lithuania Splius (Telerena) Splius - Economic plan EC Alternative operato Y N N N N N Cable - - - - 60Lithuania Splius (Telerena) Splius - optical quality plans KO Alternative operato Y N N N N N FTTH/B - - - - 50Lithuania Splius (Telerena) Splius - optical quality plans KA Alternative operato Y N N N N N FTTH/B - - - - 50Lithuania Splius (Telerena) Splius - optical quality plans KB Alternative operato Y N N N N N FTTH/B - - - - 50Lithuania Splius (Telerena) Splius - optical quality plans KC Alternative operato Y N N N N N FTTH/B - - - - 50Lithuania Splius (Telerena) Splius - optical economic plan EO Alternative operato Y N N N N N FTTH/B - - - - 5Lithuania Splius (Telerena) Splius - optical economic plan EA Alternative operato Y N N N N N FTTH/B - - - - 20Lithuania Splius (Telerena) Splius - optical economic plan EB Alternative operato Y N N N N N FTTH/B - - - - 30Lithuania Splius (Telerena) Splius - optical economic plan EC Alternative operato Y N N N N N FTTH/B - - - - 80Netherlands KPN KPN Internet Basis Incumbent Y N N N N N ADSL incumbent DSL - - - 8Netherlands KPN KPN Internet Extra Incumbent Y N N N N N VDSL incumbent DSL - - - 20Netherlands KPN KPN Internet Premium Incumbent Y N N N N N VDSL incumbent DSL - - - 40Netherlands KPN KPN InternetPlusBellen Basis Incumbent Y N Y N N N ADSL incumbent DSL - VoIP - 8Netherlands KPN KPN InternetPlusBellen Extra Incumbent Y N Y N N N VDSL incumbent DSL - VoIP - 20Netherlands KPN KPN InternetPlusBellen Premium Incumbent Y N Y N N N VDSL incumbent DSL - VoIP - 40Netherlands KPN KPN internet Basis + TV Incumbent Y N N N Y N ADSL incumbent DSL - - IPTV 8Netherlands KPN KPN internet Extra + TV Incumbent Y N N N Y N VDSL incumbent DSL - - IPTV 20Netherlands KPN KPN internet Premium + TV Incumbent Y N N N Y N VDSL incumbent DSL - - IPTV 40Netherlands KPN KPN Internet+Bellen Basis & Interactieve Incumbent Y N Y N Y N ADSL incumbent DSL - VoIP IPTV 8Netherlands KPN KPN Internet+Bellen Extra & Interactieve Incumbent Y N Y N Y N VDSL incumbent DSL - VoIP IPTV 20Netherlands KPN KPN Internet+Bellen Premium & Interactie Incumbent Y N Y N Y N VDSL incumbent DSL - VoIP IPTV 40Netherlands UPC Internet Fiber Power 25 Alternative operato Y N N N Y N Cable - - - CATV 25Netherlands UPC Internet Fiber Power 60 Alternative operato Y N N N Y N Cable - - - CATV 60Netherlands UPC Internet Fiber Power 120 Alternative operato Y N N N Y N Cable - - - CATV 120Netherlands UPC Fiber Power Internet 25 + Bellen Standaar Alternative operato Y N Y N Y N Cable - - VoIP CATV 25Netherlands UPC Fiber Power Internet 60 + Bellen Standaar Alternative operato Y N Y N Y N Cable - - VoIP CATV 60Netherlands UPC Fiber Power Internet 120 + Bellen StandaaAlternative operato Y N Y N Y N Cable - - VoIP CATV 120Netherlands UPC Fiber Power Internet 25 + Bellen OnbeperkAlternative operato Y N Y N Y N Cable - - VoIP CATV 25Netherlands UPC Fiber Power Internet 60 + Bellen OnbeperkAlternative operato Y N Y N Y N Cable - - VoIP CATV 60Netherlands UPC Fiber Power Internet 120 + Bellen OnbeperAlternative operato Y N Y N Y N Cable - - VoIP CATV 120Netherlands UPC Fiber Power Internet 25 + Starter DVR Alternative operato Y N N N Y N Cable - - - DCATV 25Netherlands UPC Fiber Power Internet 60 + Starter DVR Alternative operato Y N N N Y N Cable - - - DCATV 60Netherlands UPC Fiber Power Internet 120 + Starter DVR Alternative operato Y N N N Y N Cable - - - DCATV 120Netherlands UPC Voordeelspakket Alternative operato Y N Y N Y N Cable - - VoIP DCATV 25Netherlands UPC Voordeelspakket + Bellen Onbeperkt Alternative operato Y N Y N Y N Cable - - VoIP DCATV 25Netherlands UPC Sneller internet Alternative operato Y N Y N Y N Cable - - VoIP DCATV 60Netherlands UPC Sneller internet + Bellen Onbeperkt Alternative operato Y N Y N Y N Cable - - VoIP DCATV 60Netherlands UPC Sneller internet (with Internet 120) Alternative operato Y N Y N Y N Cable - - VoIP DCATV 120Netherlands UPC Sneller internet + Bellen Onbeperkt (with I Alternative operato Y N Y N Y N Cable - - VoIP DCATV 120Netherlands Ziggo (Casema) Internet Z1 Alternative operato Y N N N Y N Cable - - - CATV/D 5Netherlands Ziggo (Casema) Internet Z2 Alternative operato Y N N N Y N Cable - - - CATV/D 30

Triple-play pricing study 2Q 2011 © Analysys Mason

Netherlands Ziggo (Casema) Internet Z3 Alternative operato Y N N N Y N Cable - - - CATV/D 50Netherlands Ziggo (Casema) All-in-one basis Alternative operato Y N Y N Y N Cable - - VoIP CATV/D 10Netherlands Ziggo (Casema) All-in-one plus Alternative operato Y N Y N Y N Cable - - VoIP CATV/D 40Netherlands Ziggo (Casema) All-in-one extra Alternative operato Y N Y N Y N Cable - - VoIP CATV/D 120Norway Telenor Bredbånd 2 Incumbent Y N N N N Y ADSL incumbent DSL - - - 2Norway Telenor Bredbånd 5 Incumbent Y N N N N Y ADSL incumbent DSL - - - 5Norway Telenor Bredbånd 16 Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 16Norway Telenor Super Bredbånd 25/5 Incumbent Y N N N N N VDSL incumbent DSL - - - 25Norway Telenor Super Bredbånd 40/10 Incumbent Y N N N N N VDSL incumbent DSL - - - 40Norway Telenor Bredbånd 2 + Litt Bruk Incumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 2Norway Telenor Bredbånd 5 + Litt Bruk Incumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 5Norway Telenor Bredbånd 16 + Litt Bruk Incumbent Y N Y N N Y ADSL2+ incumbent DSL - VoIP - 16Norway Telenor Super Bredbånd 25/5 + Litt Bruk Incumbent Y N Y N N N VDSL incumbent DSL - VoIP - 25Norway Telenor Super Bredbånd 40/10 + Litt Bruk Incumbent Y N Y N N N VDSL incumbent DSL - VoIP - 40Norway Telenor Fiber Bredbånd Medium Incumbent Y N N N N N FTTH/B - - - - 8Norway Telenor Fiber Bredbånd Premium Incumbent Y N N N N N FTTH/B - - - - 25Norway Telenor Fiber Bredbånd Max Incumbent Y N N N N N FTTH/B - - - - 50Norway Canal Digital (TelenBredbånd Mini Alternative operato Y N N N N N Cable - - - - 2Norway Canal Digital (TelenBredbånd Midi Alternative operato Y N N N N N Cable - - - - 5Norway Canal Digital (TelenBredbånd Maxi Alternative operato Y N N N N N Cable - - - - 12Norway Canal Digital (TelenBredbånd Mega Alternative operato Y N N N N N Cable - - - - 25Norway Canal Digital (TelenBredbånd GIGA Alternative operato Y N N N N N Cable - - - - 100Norway Canal Digital (TelenBredbåndspakken Mini Alternative operato Y N N N Y N Cable - - - DCATV 2Norway Canal Digital (TelenBredbåndspakken Midi Alternative operato Y N N N Y N Cable - - - DCATV 5Norway Canal Digital (TelenBredbåndspakken Maxi Alternative operato Y N N N Y N Cable - - - DCATV 12Norway Canal Digital (TelenBredbåndspakken Mega Alternative operato Y N N N Y N Cable - - - DCATV 25Norway Canal Digital (TelenBredbåndspakken GIGA Alternative operato Y N N N Y N Cable - - - DCATV 100Norway Canal Digital (TelenBredbåndspakken Mini + telephone Alternative operato Y N Y N Y N Cable - - VoIP DCATV 2Norway Canal Digital (TelenBredbåndspakken Midi + telephone Alternative operato Y N Y N Y N Cable - - VoIP DCATV 5Norway Canal Digital (TelenBredbåndspakken Maxi + telephone Alternative operato Y N Y N Y N Cable - - VoIP DCATV 12Norway Canal Digital (TelenBredbåndspakken Mega + telephone Alternative operato Y N Y N Y N Cable - - VoIP DCATV 25Norway Canal Digital (TelenBredbåndspakken GIGA + telephone Alternative operato Y N Y N Y N Cable - - VoIP DCATV 100Norway NextGenTel Bredbånd 5 / 0,5 Alternative operato Y N N N N Y ADSL LLUB - - - 5Norway NextGenTel Bredbånd 10 / 1 Alternative operato Y N N N N Y ADSL2+ LLUB - - - 10Norway NextGenTel Bredbånd 20 / 1 Alternative operato Y N N N N Y ADSL2+ LLUB - - - 20Norway NextGenTel Bredbånd 30 / 5 Alternative operato Y N N N N N VDSL2 LLUB - - - 30Norway NextGenTel Bredbånd 40 / 20 Alternative operato Y N N N N N VDSL2 LLUB - - - 40Norway NextGenTel Bredbånd 5 / 0,5 + TV Fri Alternative operato Y N N N Y Y ADSL LLUB - - IPTV 5Norway NextGenTel Bredbånd 10 / 1 + TV Fri Alternative operato Y N N N Y Y ADSL2+ LLUB - - IPTV 10Norway NextGenTel Bredbånd 20 / 1 + TV Fri Alternative operato Y N N N Y Y ADSL2+ LLUB - - IPTV 20Norway NextGenTel Bredbånd 30 / 5 + TV Fri Alternative operato Y N N N Y N VDSL2 LLUB - - IPTV 30Norway NextGenTel Bredbånd 40 / 20 + TV Fri Alternative operato Y N N N Y N VDSL2 LLUB - - IPTV 40

Triple-play pricing study 2Q 2011 © Analysys Mason

Norway NextGenTel Overalt 5 Alternative operato Y Y N N N Y ADSL LLUB HSPA+ - - 5Norway NextGenTel Overalt 10 Alternative operato Y Y N N N Y ADSL2+ LLUB HSPA+ - - 10Norway NextGenTel Overalt 20 Alternative operato Y Y N N N Y ADSL2+ LLUB HSPA+ - - 20Norway NextGenTel Bredbånd 5 / 0,5 + NextPhone Basic Alternative operato Y N Y N N Y ADSL LLUB - VoIP - 5Norway NextGenTel Bredbånd 5 / 0,5 + NextPhone Cool Alternative operato Y N Y N N Y ADSL LLUB - VoIP - 5Norway NextGenTel Bredbånd 5 / 0,5 + NextPhone Classic Alternative operato Y N Y N N Y ADSL LLUB - VoIP - 5Norway NextGenTel Bredbånd 5 / 0,5 + NextPhone Free Alternative operato Y N Y N N Y ADSL LLUB - VoIP - 5Norway NextGenTel Bredbånd 10 / 1 + NextPhone Basic Alternative operato Y N Y N N Y ADSL2+ LLUB - VoIP - 10Norway NextGenTel Bredbånd 10 / 1 + NextPhone Cool Alternative operato Y N Y N N Y ADSL2+ LLUB - VoIP - 10Norway NextGenTel Bredbånd 10 / 1 + NextPhone Classic Alternative operato Y N Y N N Y ADSL2+ LLUB - VoIP - 10Norway NextGenTel Bredbånd 10 / 1 + NextPhone Free Alternative operato Y N Y N N Y ADSL2+ LLUB - VoIP - 10Norway NextGenTel Bredbånd 20 / 1 + NextPhone Basic Alternative operato Y N Y N N Y ADSL2+ LLUB - VoIP - 20Norway NextGenTel Bredbånd 20 / 1 + NextPhone Cool Alternative operato Y N Y N N Y ADSL2+ LLUB - VoIP - 20Norway NextGenTel Bredbånd 20 / 1 + NextPhone Classic Alternative operato Y N Y N N Y ADSL2+ LLUB - VoIP - 20Norway NextGenTel Bredbånd 20 / 1 + NextPhone Free Alternative operato Y N Y N N Y ADSL2+ LLUB - VoIP - 20Norway NextGenTel Bredbånd 30 / 5 + NextPhone Basic Alternative operato Y N Y N N N VDSL2 LLUB - VoIP - 30Norway NextGenTel Bredbånd 30 / 5 + NextPhone Cool Alternative operato Y N Y N N N VDSL2 LLUB - VoIP - 30Norway NextGenTel Bredbånd 30 / 5 + NextPhone Classic Alternative operato Y N Y N N N VDSL2 LLUB - VoIP - 30Norway NextGenTel Bredbånd 30 / 5 + NextPhone Free Alternative operato Y N Y N N N VDSL2 LLUB - VoIP - 30Norway NextGenTel Bredbånd 40 / 20 + NextPhone Basic Alternative operato Y N Y N N N VDSL2 LLUB - VoIP - 40Norway NextGenTel Bredbånd 40 / 20 + NextPhone Cool Alternative operato Y N Y N N N VDSL2 LLUB - VoIP - 40Norway NextGenTel Bredbånd 40 / 20 + NextPhone Classic Alternative operato Y N Y N N N VDSL2 LLUB - VoIP - 40Norway NextGenTel Bredbånd 40 / 20 + NextPhone Free Alternative operato Y N Y N N N VDSL2 LLUB - VoIP - 40Norway Get XS 2 Alternative operato Y N N N Y N Cable - - - DCATV 2Norway Get XS 2 + additional upload Alternative operato Y N N N Y N Cable - - - DCATV 2Norway Get S 8 Alternative operato Y N N N Y N Cable - - - DCATV 8Norway Get S 8 + additional upload Alternative operato Y N N N Y N Cable - - - DCATV 8Norway Get M 20 Alternative operato Y N N N Y N Cable - - - DCATV 20Norway Get M 20 + additional upload Alternative operato Y N N N Y N Cable - - - DCATV 20Norway Get L 50 Alternative operato Y N N N Y N Cable - - - DCATV 50Norway Get L 50 + additional upload Alternative operato Y N N N Y N Cable - - - DCATV 50Norway Get XL 100 Alternative operato Y N N N Y N Cable - - - DCATV 100Norway Get XXL 200 Alternative operato Y N N N Y N Cable - - - DCATV 200Norway Get S 8 + mobilt bredbånd Alternative operato Y Y N N Y N Cable - HSPA - DCATV 8Norway Get M 20 + mobilt bredbånd Alternative operato Y Y N N Y N Cable - HSPA - DCATV 20Norway Get L 50 + mobilt bredbånd Alternative operato Y Y N N Y N Cable - HSPA - DCATV 50Norway Get XL 100 + mobilt bredbånd Alternative operato Y Y N N Y N Cable - HSPA - DCATV 100Norway Get XXL 200 + mobilt bredbånd Alternative operato Y Y N N Y N Cable - HSPA - DCATV 200Norway Get XS 2 + Zero Alternative operato Y N Y N Y N Cable - - VoIP DCATV 2Norway Get XS 2 + additional upload + Zero Alternative operato Y N Y N Y N Cable - - VoIP DCATV 2Norway Get S 8 + Zero Alternative operato Y N Y N Y N Cable - - VoIP DCATV 8Norway Get S 8 + additional upload + Zero Alternative operato Y N Y N Y N Cable - - VoIP DCATV 8

Triple-play pricing study 2Q 2011 © Analysys Mason

Norway Get M 20 + Zero Alternative operato Y N Y N Y N Cable - - VoIP DCATV 20Norway Get M 20 + additional upload + Zero Alternative operato Y N Y N Y N Cable - - VoIP DCATV 20Norway Get L 50 + Zero Alternative operato Y N Y N Y N Cable - - VoIP DCATV 50Norway Get L 50 + additional upload + Zero Alternative operato Y N Y N Y N Cable - - VoIP DCATV 50Norway Get XL 100 + Zero Alternative operato Y N Y N Y N Cable - - VoIP DCATV 100Norway Get XXL 200 + additional upload + Zero Alternative operato Y N Y N Y N Cable - - VoIP DCATV 200Norway Get XS 2 + Freetime Alternative operato Y N Y N Y N Cable - - VoIP DCATV 2Norway Get XS 2 + additional upload + Freetime Alternative operato Y N Y N Y N Cable - - VoIP DCATV 2Norway Get S 8 + Freetime Alternative operato Y N Y N Y N Cable - - VoIP DCATV 8Norway Get S 8 + additional upload + Freetime Alternative operato Y N Y N Y N Cable - - VoIP DCATV 8Norway Get M 20 + Freetime Alternative operato Y N Y N Y N Cable - - VoIP DCATV 20Norway Get M 20 + additional upload + Freetime Alternative operato Y N Y N Y N Cable - - VoIP DCATV 20Norway Get L 50 + Freetime Alternative operato Y N Y N Y N Cable - - VoIP DCATV 50Norway Get L 50 + additional upload + Freetime Alternative operato Y N Y N Y N Cable - - VoIP DCATV 50Norway Get XL 100 + Freetime Alternative operato Y N Y N Y N Cable - - VoIP DCATV 100Norway Get XL 200 + additional upload + Freetime Alternative operato Y N Y N Y N Cable - - VoIP DCATV 200Norway Ventelo ADSL 1500/500 Alternative operato Y N N N N Y ADSL LLUB/bitstream - - - 1.5Norway Ventelo ADSL 2500/640 Alternative operato Y N N N N Y ADSL LLUB/bitstream - - - 2.5Norway Ventelo ADSL 3500/640 Alternative operato Y N N N N Y ADSL LLUB/bitstream - - - 3.5Norway Ventelo ADSL 4500/640 Alternative operato Y N N N N Y ADSL LLUB/bitstream - - - 4.5Norway Ventelo ADSL 6500/640 Alternative operato Y N N N N Y ADSL LLUB/bitstream - - - 6.5Norway Ventelo ADSL 2+ Opptil 20000/1000 Alternative operato Y N N N N Y ADSL2+ LLUB/bitstream - - - 20Norway Ventelo ADSL 1500/500 + BluePhone Alternative operato Y N Y N N Y ADSL LLUB/bitstream - VoIP - 1.5Norway Ventelo ADSL 2500/640 + BluePhone Alternative operato Y N Y N N Y ADSL LLUB/bitstream - VoIP - 2.5Norway Ventelo ADSL 3500/640 + BluePhone Alternative operato Y N Y N N Y ADSL LLUB/bitstream - VoIP - 3.5Norway Ventelo ADSL 4500/640 + BluePhone Alternative operato Y N Y N N Y ADSL LLUB/bitstream - VoIP - 4.5Norway Ventelo ADSL 6500/640 + BluePhone Alternative operato Y N Y N N Y ADSL LLUB/bitstream - VoIP - 6.5Norway Ventelo ADSL 2+ Opptil 20000/1000 + BluePhone Alternative operato Y N Y N N Y ADSL2+ LLUB/bitstream - VoIP - 20Norway Ventelo ADSL 1500/500 + BluePhone Plus Alternative operato Y N Y N N Y ADSL LLUB/bitstream - VoIP - 1.5Norway Ventelo ADSL 2500/640 + BluePhone Plus Alternative operato Y N Y N N Y ADSL LLUB/bitstream - VoIP - 2.5Norway Ventelo ADSL 3500/640 + BluePhone Plus Alternative operato Y N Y N N Y ADSL LLUB/bitstream - VoIP - 3.5Norway Ventelo ADSL 4500/640 + BluePhone Plus Alternative operato Y N Y N N Y ADSL LLUB/bitstream - VoIP - 4.5Norway Ventelo ADSL 6500/640 + BluePhone Plus Alternative operato Y N Y N N Y ADSL LLUB/bitstream - VoIP - 6.5Norway Ventelo ADSL 2+ Opptil 20000/1000 + BluePhone Alternative operato Y N Y N N Y ADSL2+ LLUB/bitstream - VoIP - 20Norway Lyse Internett 50 (25/25) Alternative operato Y N N N N N FTTH/B - - - - 25Norway Lyse Internett 120 (60/60) Alternative operato Y N N N N N FTTH/B - - - - 60Norway Lyse Internett 200 (100/100) Alternative operato Y N N N N N FTTH/B - - - - 100Norway Lyse Internett 400 (200/200) Alternative operato Y N N N N N FTTH/B - - - - 200Norway Lyse Internett 800 (400/400) Alternative operato Y N N N N N FTTH/B - - - - 400Norway Lyse Internet Bonus 80 (40/40), TV-basispakke +Alternative operato Y N Y N Y N FTTH/B - - VoIP IPTV 40Norway Lyse Internet 120 (60/60), TV-basispakke + IP-teAlternative operato Y N Y N Y N FTTH/B - - VoIP IPTV 60Poland TPSA Neostrada 2Mb/s Incumbent Y N N N N Y ADSL incumbent DSL - - - 2.048

Triple-play pricing study 2Q 2011 © Analysys Mason

Poland TPSA Neostrada 6Mb/s Incumbent Y N N N N Y ADSL incumbent DSL - - - 6.144Poland TPSA Neostrada 10Mb/s Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 10Poland TPSA Neostrada 20Mb/s Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 20Poland TPSA Internet i neofon 1Mb/s Incumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 1.024Poland TPSA Internet i neofon 2Mb/s Incumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 2.048Poland TPSA Internet i neofon 6Mb/s Incumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 6.144Poland TPSA Internet i neofon 10Mb/s Incumbent Y N Y N N Y ADSL2+ incumbent DSL - VoIP - 10Poland TPSA Internet i neofon 20Mb/s Incumbent Y N Y N N Y ADSL2+ incumbent DSL - VoIP - 20Poland TPSA telewizja z internetem 512KB Incumbent Y N N N Y Y ADSL incumbent DSL - - IPTV/DT 0.512Poland TPSA telewizja z internetem 1Mb/s Incumbent Y N N N Y Y ADSL incumbent DSL - - IPTV/DT 1.024Poland TPSA telewizja z internetem 2Mb/s Incumbent Y N N N Y Y ADSL incumbent DSL - - IPTV/DT 2.048Poland TPSA telewizja z internetem 6Mb/s Incumbent Y N N N Y Y ADSL incumbent DSL - - IPTV/DT 6.144Poland TPSA telewizja z internetem 10Mb/s Incumbent Y N N N Y Y ADSL2+ incumbent DSL - - IPTV/DT 10Poland TPSA telewizja z internetem 20Mb/s Incumbent Y N N N Y Y ADSL2+ incumbent DSL - - IPTV/DT 20Poland TPSA telewizja z internetem 512KB nie mam linii Incumbent Y N N N Y N ADSL incumbent DSL - - IPTV/DT 0.512Poland TPSA telewizja z internetem 1Mb/s nie mam linii tIncumbent Y N N N Y N ADSL incumbent DSL - - IPTV/DT 1.024Poland TPSA telewizja z internetem 2Mb/s nie mam linii tIncumbent Y N N N Y N ADSL incumbent DSL - - IPTV/DT 2.048Poland TPSA telewizja z internetem 6Mb/s nie mam linii tIncumbent Y N N N Y N ADSL incumbent DSL - - IPTV/DT 6.144Poland TPSA telewizja z internetem 10Mb/s nie mam liniiIncumbent Y N N N Y N ADSL2+ incumbent DSL - - IPTV/DT 10Poland TPSA telewizja z internetem 20Mb/s nie mam liniiIncumbent Y N N N Y N ADSL2+ incumbent DSL - - IPTV/DT 20Poland TPSA internet 512 kb/s z telewizją i telefonią int Incumbent Y N Y N Y Y ADSL incumbent DSL - VoIP IPTV/DT 0.512Poland TPSA Incumbent Y N Y N Y Y ADSL incumbent DSL - VoIP IPTV/DT 1.024Poland TPSA Incumbent Y N Y N Y Y ADSL incumbent DSL - VoIP IPTV/DT 2.048Poland TPSA internet 6Mb/s z telewizją i telefonią inter Incumbent Y N Y N Y Y ADSL incumbent DSL - VoIP IPTV/DT 6.144Poland TPSA internet 10Mb/s z telewizją i telefonią inte Incumbent Y N Y N Y Y ADSL2+ incumbent DSL - VoIP IPTV/DT 10Poland TPSA internet 20Mb/s z telewizją i telefonią inte Incumbent Y N Y N Y Y ADSL2+ incumbent DSL - VoIP IPTV/DT 20Poland TPSA Neostrada 2Mb/s nie mam linii telefoniczneIncumbent Y N N N N N ADSL incumbent DSL - - - 2.048Poland TPSA Neostrada 6Mb/s nie mam linii telefoniczneIncumbent Y N N N N N ADSL incumbent DSL - - - 6.144Poland TPSA Neostrada 10Mb/s nie mam linii telefonicznIncumbent Y N N N N N ADSL2+ incumbent DSL - - - 10Poland TPSA Neostrada 20Mb/s nie mam linii telefonicznIncumbent Y N N N N N ADSL2+ incumbent DSL - - - 20Poland TPSA internet 512 kb/s z telewizją i telefonią int Incumbent Y N Y N Y N ADSL incumbent DSL - VoIP IPTV/DT 0.512Poland TPSA Incumbent Y N Y N Y N ADSL incumbent DSL - VoIP IPTV/DT 1.024Poland TPSA Incumbent Y N Y N Y N ADSL incumbent DSL - VoIP IPTV/DT 2.048Poland TPSA Premium internet 6Mb/s z telewizją i telefonIncumbent Y N Y N Y N ADSL incumbent DSL - VoIP IPTV/DT 6.144Poland TPSA Premium internet 10Mb/s z telewizją i telef Incumbent Y N Y N Y N ADSL2+ incumbent DSL - VoIP IPTV/DT 10Poland TPSA Premium internet 20Mb/s z telewizją i telef Incumbent Y N Y N Y N ADSL2+ incumbent DSL - VoIP IPTV/DT 20Poland Netia Internet No Limits Incumbent Y N N N N N ADSL2+ bitstream or res- - - 20Poland Netia Duet No Limits Incumbent Y N Y N N N ADSL2+ bitstream or res- POTS - 20Poland Netia Duet No Limits z TV Incumbent Y N Y N Y N ADSL2+ bitstream or res- POTS IPTV 20Poland Netia Pakiet Internetowy 2GB Incumbent Y Y N N N N ADSL2+ bitstream or resHSDPA - - 20Poland Netia Pakiet Internetowy 4GB Incumbent Y Y N N N N ADSL2+ bitstream or resHSDPA - - 20Poland Multimedia Polska Internet 2MB Alternative operato Y N N N N N Cable / ADSLLUB - - - 2

internet  1 Mb/s z telewizją i telefonią internetowąinternet  2Mb/s z telewizją i telefonią internetową

internet  1 Mb/s z telewizją i telefonią internetową nie mam linii telefonicznej tpinternet  2Mb/s z telewizją i telefonią internetową nie mam linii telefonicznej tp

Triple-play pricing study 2Q 2011 © Analysys Mason

Poland Multimedia Polska Internet 6MB Alternative operato Y N N N N N Cable / ADSLLUB - - - 6Poland Multimedia Polska Internet 12MB Alternative operato Y N N N N N Cable / ADSLLUB - - - 12Poland Multimedia Polska Internet 20MB Alternative operato Y N N N N N Cable / ADSLLUB - - - 20Poland Multimedia Polska Internet 12MB + mobile internet Alternative operato Y Y N N N N Cable / ADSLLUB HSDPA - - 12Poland Multimedia Polska Internet 20MB + mobile internet Alternative operato Y Y N N N N Cable / ADSLLUB HSDPA - - 20Poland Multimedia Polska Internet Profit 1MB (2MB) Alternative operato Y N N N N N Cable / ADSLLUB - - - 2Poland Multimedia Polska Internet Profit 2MB (4MB) Alternative operato Y N N N N N Cable / ADSLLUB - - - 4Poland Multimedia Polska Internet 1MB+ + Telefon domowy + TV Cy Alternative operato Y N Y N Y N Cable / ADSLLUB - VoIP DCATV 1Poland Multimedia Polska Internet 2MB+ + Telefon domowy + TV Cy Alternative operato Y N Y N Y N Cable / ADSLLUB - VoIP DCATV 2Poland Multimedia Polska Internet 12MB+ + Telefon domowy + TV C Alternative operato Y N Y N Y N Cable / ADSLLUB - VoIP DCATV 12Poland Dialog DialNet Mega 1 Alternative operato Y N N N N N ADSL LLUB/bitstream - - - 1Poland Dialog DialNet Mega 2 Alternative operato Y N N N N N ADSL LLUB/bitstream - - - 2Poland Dialog DialNet Mega 4 Alternative operato Y N N N N N ADSL LLUB/bitstream - - - 4Poland Dialog DialNet Mega 6 Alternative operato Y N N N N N ADSL LLUB/bitstream - - - 6Poland Dialog DialNet Max 10 Alternative operato Y N N N N N ADSL2+ LLUB/bitstream - - - 10Poland Dialog DialNet Max 20 Alternative operato Y N N N N N ADSL2+ LLUB/bitstream - - - 20Poland Dialog DialNet Max 50 Alternative operato Y N N N N N VDSL LLUB/bitstream - - - 50Poland Dialog DialNet Max 100 Alternative operato Y N N N N N VDSL LLUB/bitstream - - - 100Poland Dialog DialNet Mega 1 + Telefon Alternative operato Y N Y N N N ADSL LLUB/bitstream - POTS - 1Poland Dialog DialNet Mega 2 + Telefon Alternative operato Y N Y N N N ADSL LLUB/bitstream - POTS - 2Poland Dialog DialNet Mega 4 + Telefon Alternative operato Y N Y N N N ADSL LLUB/bitstream - POTS - 4Poland Dialog DialNet Mega 6 + Telefon Alternative operato Y N Y N N N ADSL LLUB/bitstream - POTS - 6Poland Dialog DialNet Max 10 + Telefon Alternative operato Y N Y N N N ADSL2+ LLUB/bitstream - POTS - 10Poland Dialog DialNet Max 20 + Telefon Alternative operato Y N Y N N N ADSL2+ LLUB/bitstream - POTS - 20Poland Dialog DialNet Max 50 + Telefon Alternative operato Y N Y N N N VDSL LLUB/bitstream - POTS - 50Poland Dialog DialNet Max 100 + Telefon Alternative operato Y N Y N N N VDSL LLUB/bitstream - POTS - 100Poland Dialog DialNet Global 1 Alternative operato Y N N N N Y ADSL LLUB/bitstream - - - 1Poland Dialog DialNet Global 2 Alternative operato Y N N N N Y ADSL LLUB/bitstream - - - 2Poland Dialog DialNet Global 6 Alternative operato Y N N N N Y ADSL LLUB/bitstream - - - 6Poland Dialog Internet 1 + telefon na liniach TP (Telefon iAlternative operato Y N Y N N Y ADSL LLUB/bitstream - POTS - 1Poland Dialog Internet 2 + telefon na liniach TP (Telefon iAlternative operato Y N Y N N Y ADSL LLUB/bitstream - POTS - 2Poland Dialog Internet 6 + telefon na liniach TP (Telefon iAlternative operato Y N Y N N Y ADSL LLUB/bitstream - POTS - 6Poland Dialog Internet 1 + telefon na liniach TP (Telefon Alternative operato Y N Y N N Y ADSL LLUB/bitstream - POTS - 1Poland Dialog Internet 2 + telefon na liniach TP (Telefon Alternative operato Y N Y N N Y ADSL LLUB/bitstream - POTS - 2Poland Dialog Internet 6 + telefon na liniach TP (Telefon Alternative operato Y N Y N N Y ADSL LLUB/bitstream - POTS - 6Poland Dialog TV + Internet 2Mb Alternative operato Y N N N Y N ADSL LLUB/bitstream - - IPTV 2Poland Dialog TV + Internet 4Mb Alternative operato Y N N N Y N ADSL LLUB/bitstream - - IPTV 4Poland Dialog TV + Internet 10Mb Alternative operato Y N N N Y N ADSL2+ LLUB/bitstream - - IPTV 10Poland Dialog TV + Internet 20Mb Alternative operato Y N N N Y N ADSL2+ LLUB/bitstream - - IPTV 20Poland Dialog TV + Internet 50Mb Alternative operato Y N N N Y N VDSL LLUB/bitstream - - IPTV 50Poland Dialog TV + Internet 2Mb + Telefon 100 minut Alternative operato Y N Y N Y N ADSL LLUB/bitstream - POTS IPTV 2Poland Dialog TV + Internet 2Mb + Telefon komfortowy Alternative operato Y N Y N Y N ADSL LLUB/bitstream - POTS IPTV 2

Triple-play pricing study 2Q 2011 © Analysys Mason

Poland Dialog TV + Internet 2Mb + Telefon nieograniczo Alternative operato Y N Y N Y N ADSL LLUB/bitstream - POTS IPTV 2Portugal Portugal Telecom MEO Total 12 (DSL) Incumbent Y Y Y N Y N ADSL2+ incumbent DSL HSPA POTS IPTV 12Portugal Portugal Telecom MEO Total 24 (DSL) Incumbent Y Y Y N Y N VDSL incumbent DSL HSPA POTS IPTV 24Portugal Portugal Telecom MEO Total 12 (FTTH) Incumbent Y Y Y N Y N FTTH/B - HSPA VoIP IPTV 12Portugal Portugal Telecom MEO Total 24 (FTTH) Incumbent Y Y Y N Y N FTTH/B - HSPA VoIP IPTV 24Portugal Portugal Telecom MEO Total 50 (FTTH) Incumbent Y Y Y N Y N FTTH/B - HSPA VoIP IPTV 50Portugal Portugal Telecom MEO Total 100 (FTTH) Incumbent Y Y Y N Y N FTTH/B - HSPA VoIP IPTV 100Portugal Portugal Telecom MEO Total 200 (FTTH) Incumbent Y Y Y N Y N FTTH/B - HSPA VoIP IPTV 200Portugal Portugal Telecom MEO Surf 24 Incumbent Y Y N N Y N VDSL - HSPA - IPTV 24Portugal Portugal Telecom MEO Surf 30 Incumbent Y Y N N Y N FTTH/B - HSPA - IPTV 30Portugal Portugal Telecom MEO Surf 100 Incumbent Y Y N N Y N FTTH/B - HSPA - IPTV 100Portugal Portugal Telecom SAPO Fibra 30 Megas Incumbent Y Y Y N N N FTTH/B - HSPA VoIP - 30Portugal Portugal Telecom SAPO Fibra 100 Megas Incumbent Y Y Y N N N FTTH/B - HSPA VoIP - 100Portugal Portugal Telecom SAPO Fibra 200 Megas Incumbent Y Y Y N N N FTTH/B - HSPA VoIP - 200Portugal Portugal Telecom SAPO ADSL 4Mb (ADSL Outras Zonas) Incumbent Y Y N N N Y ADSL incumbent DSL HSPA - - 4Portugal Portugal Telecom SAPO ADSL 8Mb (ADSL Outras Zonas) Incumbent Y Y N N N Y ADSL incumbent DSL HSPA - - 8Portugal Portugal Telecom SAPO ADSL 12Mb(ADSL Outras Zonas) Incumbent Y Y N N N Y ADSL2+ incumbent DSL HSPA - - 12Portugal Portugal Telecom SAPO ADSL 24Mb (ADSL Outras Zonas) Incumbent Y Y N N N Y ADSL2+ incumbent DSL HSPA - - 24Portugal Portugal Telecom SAPO ADSL 12Mb (ADSL Zonas Sapo) Incumbent Y Y Y N N Y ADSL2+ incumbent DSL HSPA POTS - 12Portugal Portugal Telecom SAPO ADSL 24Mb (ADSL Zonas Sapo) Incumbent Y Y Y N N Y ADSL2+ incumbent DSL HSPA POTS - 24Portugal Cabovisao Internet Isolada 10MB Alternative operato Y N N N N N Cable - - - - 10.24Portugal Cabovisao Internet Isolada 20MB Alternative operato Y N N N N N Cable - - - - 20.48Portugal Cabovisao Internet Isolada 30MB Alternative operato Y N N N N N Cable - - - - 30.72Portugal Cabovisao Duplo 3MB Alternative operato Y N N N Y N Cable - - - DCATV 3.072Portugal Cabovisao Duplo 10MB Alternative operato Y N N N Y N Cable - - - DCATV 10.24Portugal Cabovisao Duplo 30MB Alternative operato Y N N N Y N Cable - - - DCATV 30.72Portugal Cabovisao Triplo 3MB Alternative operato Y N Y N Y N Cable - - VoIP DCATV 3.072Portugal Cabovisao Triplo 10MB Alternative operato Y N Y N Y N Cable - - VoIP DCATV 10.24Portugal Cabovisao Triplo 30MB Alternative operato Y N Y N Y N Cable - - VoIP DCATV 30.72Portugal ZON Multimedia ZON Net Cabo Flex Alternative operato Y N N N N N Cable - - - - 0.512Portugal ZON Multimedia ZON Net Cabo 6Mb Alternative operato Y Y N N N N Cable - HSPA - - 6Portugal ZON Multimedia ZON Net Cabo 12Mb Alternative operato Y Y N N N N Cable - HSPA - - 12Portugal ZON Multimedia ZON Net Cabo 30Mb Alternative operato Y Y N N N N Cable - HSPA - - 30Portugal ZON Multimedia ZON Net Cabo 6Mb + TV Alternative operato Y Y N N Y N Cable - HSPA - DCATV 6Portugal ZON Multimedia ZON Net Cabo 12Mb + TV Alternative operato Y Y N N Y N Cable - HSPA - DCATV 12Portugal ZON Multimedia ZON Net Cabo 30Mb + TV Alternative operato Y Y N N Y N Cable - HSPA - DCATV 30Portugal ZON Multimedia FIBRA 30 Alternative operato Y Y N N Y N FTTH/B - HSPA - IPTV 30Portugal ZON Multimedia ZON Net Cabo 6Mb + Noites + Fin de Se Alternative operato Y Y Y N N N Cable - HSPA VoIP - 6Portugal ZON Multimedia ZON Net Cabo 12Mb + Ilimitado Alternative operato Y Y Y N N N Cable - HSPA VoIP - 12Portugal ZON Multimedia ZON Net Cabo 6Mb + Noites + Fin de Se Alternative operato Y Y Y N Y N Cable - HSPA VoIP DCATV 6Portugal ZON Multimedia ZON Net Cabo 6Mb + Illimitado + TV Alternative operato Y Y Y N Y N Cable - HSPA VoIP DCATV 6Portugal ZON Multimedia ZON Net Cabo 12Mb + Ilimitado + TV Alternative operato Y Y Y N Y N Cable - HSPA VoIP DCATV 12

Triple-play pricing study 2Q 2011 © Analysys Mason

Portugal ZON Multimedia FIBRA 30+ Alternative operato Y Y Y N Y N FTTH/B - HSPA VoIP IPTV 30Portugal ZON Multimedia FIBRA 60 Alternative operato Y Y Y N Y N FTTH/B - HSPA VoIP IPTV 60Portugal ZON Multimedia FIBRA 120 Alternative operato Y Y Y N Y N FTTH/B - HSPA VoIP IPTV 120Portugal ZON Multimedia FIBRA 360 Alternative operato Y Y Y N Y N FTTH/B - HSPA VoIP IPTV 360Portugal Optimus Clix Pack L Alternative operato Y Y Y N Y N FTTH/B - HSPA VoIP IPTV 30Portugal Optimus Clix Pack XL Alternative operato Y Y Y N Y N FTTH/B - HSPA VoIP IPTV 50Portugal Optimus Clix Pack XXL Alternative operato Y Y Y N Y N FTTH/B - HSPA VoIP IPTV 100Portugal Optimus Clix Pack XXL + Opção 360 Mb download /36 Alternative operato Y Y Y N Y N FTTH/B - HSPA VoIP IPTV 360Portugal Optimus Clix Pack 30MBit Alternative operato Y Y Y N N N FTTH/B - HSPA VoIP - 30Portugal Optimus Clix Pack 100MB nacionais Alternative operato Y Y Y N N N FTTH/B - HSPA VoIP - 100Portugal Optimus Clix Pack 100MB nacionais + Opção 360 Mb d Alternative operato Y Y Y N N N FTTH/B - HSPA VoIP - 360Romania Romtelecom ClickNet Surf Incumbent Y N N N N Y ADSL incumbent DSL - - - 2Romania Romtelecom ClickNet Surf Incumbent Y N N N N N FTTH/B - - - - 2Romania Romtelecom ClickNet Play (ADSL) Incumbent Y N N N N Y ADSL incumbent DSL - - - 6Romania Romtelecom ClickNet Play (VDSL) Incumbent Y N N N N Y VDSL incumbent DSL - - - 20Romania Romtelecom ClickNet Play (FTTH) Incumbent Y N N N N N FTTH/B - - - - 50Romania Romtelecom ClickNet Power (ADSL) Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 20Romania Romtelecom ClickNet Power (VDSL) Incumbent Y N N N N Y VDSL incumbent DSL - - - 30Romania Romtelecom ClickNet Power (FTTH) Incumbent Y N N N N N FTTH/B - - - - 100Romania Romtelecom ClickNet Power (FTTH) + Clicknet Mobile Incumbent Y Y N N N N FTTH/B - HSPA - - 100Romania Romtelecom ClickNet Power (FTTH) + Clicknet Mobile Incumbent Y Y N N N N FTTH/B - HSPA - - 100Romania Romtelecom ClickNet Power (FTTH) + Clicknet Mobile Incumbent Y Y N N N N FTTH/B - HSPA - - 100Romania Romtelecom ClickNet Surf (ADSL) + Voice Fix 100 Incumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 2Romania Romtelecom ClickNet Play (ADSL) + Voice Fix 100 Incumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 6Romania Romtelecom ClickNet Power (ADSL) + Voice Fix 100 Incumbent Y N Y N N Y ADSL2+ incumbent DSL - VoIP - 12Romania Romtelecom ClickNet Play (ADSL) + TV Incumbent Y N N N Y Y ADSL incumbent DSL - - DTH 6Romania Romtelecom ClickNet Play (ADSL) + Voice Fix 100 + T Incumbent Y N Y N Y Y ADSL incumbent DSL - VoIP DTH 6Romania RCS/RDS Digi Net Cablelink 1 Alternative operato Y N N N N N Cable - - - - 3Romania RCS/RDS Digi Net Cablelink 2 Alternative operato Y N N N N N Cable - - - - 5Romania RCS/RDS Digi Net Fiberlink 1 Alternative operato Y N N N N N FTTH/B - - - - 50Romania RCS/RDS Digi Net Fiberlink 2 Alternative operato Y N N N N N FTTH/B - - - - 100Romania RCS/RDS 2 Play: Digi Net Fiberlink 1 + Baza Digital Alternative operato Y N N N Y N FTTH/B - - - DCATV 50Romania RCS/RDS 2 Play: Digi Net Fiberlink 2 + Baza Digital Alternative operato Y N N N Y N FTTH/B - - - DCATV 100Romania RCS/RDS 2 Play: Digi Net Fiberlink 1 + Digi Net MobiAlternative operato Y Y N N N N FTTH/B - HSPA - - 50Romania RCS/RDS 2 Play: Digi Net Fiberlink 2 + Digi Net MobAlternative operato Y Y N N N N FTTH/B - HSPA - - 100Romania RCS/RDS 3 Play: Digi Net Fiberlink 1 + Digi Tel AsocAlternative operato Y N Y Y N N FTTH/B - - VoIP - 50Romania RCS/RDS 3 Play: Digi Net Fiberlink 2 + Digi Tel Aso Alternative operato Y N Y Y N N FTTH/B - - VoIP - 100Romania RCS/RDS 4 Play: Fiber Link Tarifar 1 + Digi Tel Asoc Alternative operato Y N Y Y Y N FTTH/B - - VoIP DCATV 50Romania RCS/RDS 4 Play: Fiber Link Tarifar 2 + Digi Tel Asoc Alternative operato Y N Y Y Y N FTTH/B - - VoIP DCATV 100Romania RCS/RDS 5 Play: Fiber Link Tarifar 1 + Digi Tel Asoc Alternative operato Y Y Y Y Y N FTTH/B - HSPA VoIP DCATV 50Romania RCS/RDS 5 Play: Fiber Link Tarifar 2 + Digi Tel Asoc Alternative operato Y Y Y Y Y N FTTH/B - HSPA VoIP DCATV 100Romania UPC Internet Start (plus required TV service) Alternative operato Y N N N Y N Cable - - - DCATV 0.256

Triple-play pricing study 2Q 2011 © Analysys Mason

Romania UPC Fiber Power 10 Mbps (plus required TV serAlternative operato Y N N N Y N Cable - - - DCATV 10Romania UPC Fiber Power 20 Mbps (plus required TV serAlternative operato Y N N N Y N Cable - - - DCATV 20Romania UPC Fiber Power 60 (plus required TV service) Alternative operato Y N N N Y N Cable - - - DCATV 60Romania UPC Fiber Power 120 (plus required TV service Alternative operato Y N N N Y N Cable - - - DCATV 120Romania UPC TV + Fiber Power 10 Mbps + ALO EssentiaAlternative operato Y N Y N Y N Cable - - VoIP DCATV 10Romania UPC TV + Fiber Power 20 Mbps + ALO EssentiaAlternative operato Y N Y N Y N Cable - - VoIP DCATV 20Romania UPC TV + Fiber Power 60 Mbps + ALO EssentiaAlternative operato Y N Y N Y N Cable - - VoIP DCATV 60Romania UPC TV + Fiber Power 120 Mbps + ALO EssentiAlternative operato Y N Y N Y N Cable - - VoIP DCATV 120Romania UPC TV + Fiber Power 10 Mbps + ALO Seara Alternative operato Y N Y N Y N Cable - - VoIP DCATV 10Romania UPC TV + Fiber Power 20 Mbps + ALO Seara Alternative operato Y N Y N Y N Cable - - VoIP DCATV 20Romania UPC TV + Fiber Power 60 Mbps + ALO Seara Alternative operato Y N Y N Y N Cable - - VoIP DCATV 60Romania UPC TV + Fiber Power 120 Mbps + ALO Seara Alternative operato Y N Y N Y N Cable - - VoIP DCATV 120Romania UPC TV + Fiber Power 10 Mbps + ALO Non-St Alternative operato Y N Y N Y N Cable - - VoIP DCATV 10Romania UPC TV + Fiber Power 20 Mbps + ALO Non-St Alternative operato Y N Y N Y N Cable - - VoIP DCATV 20Romania UPC TV + Fiber Power 60 Mbps + ALO Non-St Alternative operato Y N Y N Y N Cable - - VoIP DCATV 60Romania UPC TV + Fiber Power 120 Mbps + ALO Non-S Alternative operato Y N Y N Y N Cable - - VoIP DCATV 120Slovakia T-Com Slovakia Magio Turbo 1 Incumbent Y N N N N Y ADSL incumbent DSL - - - 2Slovakia T-Com Slovakia Magio Turbo 2 mini Incumbent Y N N N N Y ADSL incumbent DSL - - - 2Slovakia T-Com Slovakia Magio Turbo 2 Incumbent Y N N N N Y ADSL incumbent DSL - - - 2Slovakia T-Com Slovakia Magio Turbo 3 Incumbent Y N N N N Y ADSL incumbent DSL - - - 6Slovakia T-Com Slovakia Magio Turbo 1 + Smart Kontakt Incumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 2Slovakia T-Com Slovakia Magio Turbo 2 mini + Smart Kontakt Incumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 2Slovakia T-Com Slovakia Magio Turbo 2 + Smart Kontakt Incumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 2Slovakia T-Com Slovakia Magio Turbo 3 + Smart Kontakt Incumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 6Slovakia T-Com Slovakia Magio Turbo 1 + Smart Uni Incumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 2Slovakia T-Com Slovakia Magio Turbo 2 mini + Smart Uni Incumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 2Slovakia T-Com Slovakia Magio Turbo 2 + Smart Uni Incumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 2Slovakia T-Com Slovakia Magio Turbo 3 + Smart Uni Incumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 6Slovakia T-Com Slovakia Magio Turbo 1 + Smart Total Incumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 2Slovakia T-Com Slovakia Magio Turbo 2 mini + Smart Total Incumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 2Slovakia T-Com Slovakia Magio Turbo 2 + Smart Total Incumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 2Slovakia T-Com Slovakia Magio Turbo 3 + Smart Total Incumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 6Slovakia T-Com Slovakia TV Klasik + Turbo 2 mini Incumbent Y N Y N Y Y ADSL incumbent DSL - VoIP IPTV 2Slovakia T-Com Slovakia TV Klasik + Turbo 2 Incumbent Y N Y N Y Y ADSL incumbent DSL - VoIP IPTV 2Slovakia T-Com Slovakia TV Komplet + Turbo 2 Incumbent Y N Y N Y Y ADSL incumbent DSL - VoIP IPTV 2Slovakia T-Com Slovakia TV Komplet + Turbo 2 + Doma Extra Incumbent Y N Y N Y Y ADSL incumbent DSL - VoIP IPTV 2Slovakia T-Com Slovakia Magio Internet Optik 1 Incumbent Y N N N N N FTTH/B - - - - 10Slovakia T-Com Slovakia Magio Internet Optik 2 mini Incumbent Y N N N N N FTTH/B - - - - 10Slovakia T-Com Slovakia Magio Internet Optik 2 Incumbent Y N N N N N FTTH/B - - - - 20Slovakia T-Com Slovakia Magio Internet Optik 3 Incumbent Y N N N N N FTTH/B - - - - 40Slovakia T-Com Slovakia Magio Internet Optik 1 + Magio TV Optik StIncumbent Y N N N Y N FTTH/B - - - IPTV 10Slovakia T-Com Slovakia Magio Internet Optik 2 mini + Magio TV OptIncumbent Y N N N Y N FTTH/B - - - IPTV 10

Triple-play pricing study 2Q 2011 © Analysys Mason

Slovakia T-Com Slovakia Magio Internet Optik 2 + Magio TV Optik StIncumbent Y N N N Y N FTTH/B - - - IPTV 20Slovakia T-Com Slovakia Magio Internet Optik 3 + Magio TV Optik StIncumbent Y N N N Y N FTTH/B - - - IPTV 40Slovakia T-Com Slovakia Magio Internet Optik 1 + Volania Optik StarIncumbent Y N Y N N N FTTH/B - - VoIP - 10Slovakia T-Com Slovakia Magio Internet Optik 2 mini + Volania OptikIncumbent Y N Y N N N FTTH/B - - VoIP - 10Slovakia T-Com Slovakia Magio Internet Optik 2 + Volania Optik StarIncumbent Y N Y N N N FTTH/B - - VoIP - 20Slovakia T-Com Slovakia Magio Internet Optik 3 + Volania Optik StarIncumbent Y N Y N N N FTTH/B - - VoIP - 40Slovakia T-Com Slovakia Magio Internet Optik 1 + Volania Optik Kla Incumbent Y N Y N N N FTTH/B - - VoIP - 10Slovakia T-Com Slovakia Magio Internet Optik 2 mini + Volania OptikIncumbent Y N Y N N N FTTH/B - - VoIP - 10Slovakia T-Com Slovakia Magio Internet Optik 2 + Volania Optik Kla Incumbent Y N Y N N N FTTH/B - - VoIP - 20Slovakia T-Com Slovakia Magio Internet Optik 3 + Volania Optik Kla Incumbent Y N Y N N N FTTH/B - - VoIP - 40Slovakia T-Com Slovakia Magio Internet Optik 1 + Volania Optik Ko Incumbent Y N Y N N N FTTH/B - - VoIP - 10Slovakia T-Com Slovakia Magio Internet Optik 2 mini + Volania Opti Incumbent Y N Y N N N FTTH/B - - VoIP - 10Slovakia T-Com Slovakia Magio Internet Optik 2 + Volania Optik Ko Incumbent Y N Y N N N FTTH/B - - VoIP - 20Slovakia T-Com Slovakia Magio Internet Optik 3 + Volania Optik Ko Incumbent Y N Y N N N FTTH/B - - VoIP - 40Slovakia T-Com Slovakia TV Klasik + Optik 2 Incumbent Y N Y N Y N FTTH/B - - VoIP IPTV 20Slovakia T-Com Slovakia TV Komplet + Optik 3 Incumbent Y N Y N Y N FTTH/B - - VoIP IPTV 40Slovakia T-Com Slovakia TV Komplet + Optik 3 + Volania Komplet Incumbent Y N Y N Y N FTTH/B - - VoIP IPTV 40Slovakia UPC UPC Fiber Power 25 Alternative operato Y N N N N N Cable - - - - 25Slovakia UPC UPC Fiber Power 50 Alternative operato Y N N N N N Cable - - - - 50Slovakia UPC UPC Fiber Power 100 Alternative operato Y N N N N N Cable - - - - 100Slovakia UPC ENTRY Alternative operato Y N Y N Y N Cable - - VoIP DCATV 25Slovakia UPC ENTRY EXTRA Alternative operato Y N Y N Y N Cable - - VoIP DCATV 50Slovakia UPC ENTRY EXTRA + 100MB Alternative operato Y N Y N Y N Cable - - VoIP DCATV 100Slovakia UPC ENTRY + 300 voľných minút Alternative operato Y N Y N Y N Cable - - VoIP DCATV 25Slovakia UPC ENTRY EXTRA + 300 voľných minút Alternative operato Y N Y N Y N Cable - - VoIP DCATV 50Slovenia SiOL SiOL Internet 1Mbit/s / 256 kbit/s Incumbent Y N N N N Y ADSL incumbent DSL - - - 1Slovenia SiOL SiOL Internet 1Mbit/s / 1 Mbit/s Incumbent Y N N N N Y VDSL incumbent DSL - - - 1Slovenia SiOL SiOL Internet 2 Mbit/s / 384 kbit/s Incumbent Y N N N N Y ADSL incumbent DSL - - - 2Slovenia SiOL SiOL Internet 4 Mbit/s /512 kbit/s Incumbent Y N N N N Y ADSL incumbent DSL - - - 4Slovenia SiOL SiOL Internet 10 Mbit/s /768 kbit/s Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 10Slovenia SiOL SiOL Internet 5 Mbit/s /5 Mbit/s Incumbent Y N N N N Y VDSL incumbent DSL - - - 5Slovenia SiOL SiOL Internet 10 Mbit/s /10 Mbit/s Incumbent Y N N N N Y VDSL incumbent DSL - - - 10Slovenia SiOL SiOL Internet 20 / 20 Mbit/s Incumbent Y N N N N N FTTH/B - - - - 20Slovenia SiOL SiOL Internet 60 / 60 Mbit/s Incumbent Y N N N N N FTTH/B - - - - 60Slovenia SiOL SiOL Internet 100 / 100 Mbit/s Incumbent Y N N N N N FTTH/B - - - - 100Slovenia SiOL SiOL Internet + TV Incumbent Y N N N Y Y ADSL incumbent DSL - - IPTV 1Slovenia SiOL SiOL Internet 1Mbit/s / 256 kbit/s + Telep Incumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 1Slovenia SiOL Trio 4M Incumbent Y N Y N Y N ADSL - - VoIP IPTV 4Slovenia SiOL Trio 10M Incumbent Y N Y N Y N ADSL2+/VD- - VoIP IPTV 10Slovenia SiOL Trio na optiki Incumbent Y N Y N Y N FTTH/B - - VoIP IPTV 20Slovenia T-2 FTTH 10 Megabit Alternative operato Y N N N N N FTTH/B - - - - 10Slovenia T-2 FTTH 100/10 Megabit Alternative operato Y N N N N N FTTH/B - - - - 100

Triple-play pricing study 2Q 2011 © Analysys Mason

Slovenia T-2 FTTH 20 Megabit Alternative operato Y N N N N N FTTH/B - - - - 20Slovenia T-2 FTTH 50 Megabit Alternative operato Y N N N N N FTTH/B - - - - 50Slovenia T-2 FTTH 100 Megabit Alternative operato Y N N N N N FTTH/B - - - - 100Slovenia T-2 FTTH 200 Megabit Alternative operato Y N N N N N FTTH/B - - - - 200Slovenia T-2 FTTH 300 Megabit Alternative operato Y N N N N N FTTH/B - - - - 300Slovenia T-2 FTTH 500 Megabit Alternative operato Y N N N N N FTTH/B - - - - 500Slovenia T-2 FTTH 1 Gigabit Alternative operato Y N N N N N FTTH/B - - - - 1000Slovenia T-2 VDSL 1 Mbps / 256 Kbps Alternative operato Y N N N N Y VDSL LLUB - - - 1Slovenia T-2 VDSL 1 Mbps / 256 Kbps (full unbundled) Alternative operato Y N N N N N VDSL LLUB - - - 1Slovenia T-2 VDSL 1 Mbps / 1 Mbps Alternative operato Y N N N N Y VDSL LLUB - - - 1Slovenia T-2 VDSL 1 Mbps / 1 Mbps (full unbundled) Alternative operato Y N N N N N VDSL LLUB - - - 1Slovenia T-2 VDSL 2 Mbps / 2 Mbps Alternative operato Y N N N N Y VDSL LLUB - - - 2Slovenia T-2 VDSL 2 Mbps / 2 Mbps (full unbundled) Alternative operato Y N N N N N VDSL LLUB - - - 2Slovenia T-2 VDSL 4 Mbps / 512 Kbps Alternative operato Y N N N N Y VDSL LLUB - - - 4Slovenia T-2 VDSL 4 Mbps / 512 Mbps (full unbundled) Alternative operato Y N N N N N VDSL LLUB - - - 4Slovenia T-2 VDSL 4 Mbps / 1 Mbps Alternative operato Y N N N N Y VDSL LLUB - - - 4Slovenia T-2 VDSL 4 Mbps / 1 Mbps (full unbundled) Alternative operato Y N N N N N VDSL LLUB - - - 4Slovenia T-2 VDSL 10 Mbps / 1 Mbps Alternative operato Y N N N N Y VDSL LLUB - - - 10Slovenia T-2 VDSL 10 Mbps / 1 Mbps (full unbundled) Alternative operato Y N N N N N VDSL LLUB - - - 10Slovenia T-2 VDSL 10 Mbps / 2 Mbps Alternative operato Y N N N N Y VDSL LLUB - - - 10Slovenia T-2 VDSL 10 Mbps / 2 Mbps (full unbundled) Alternative operato Y N N N N N VDSL LLUB - - - 10Slovenia T-2 VDSL 10 Mbps / 4 Mbps Alternative operato Y N N N N Y VDSL LLUB - - - 10Slovenia T-2 VDSL 10 Mbps / 4 Mbps (full unbundled) Alternative operato Y N N N N N VDSL LLUB - - - 10Slovenia T-2 VDSL 10 Mbps / 10 Mbps Alternative operato Y N N N N Y VDSL LLUB - - - 10Slovenia T-2 VDSL 10 Mbps / 10 Mbps (full unbundled) Alternative operato Y N N N N N VDSL LLUB - - - 10Slovenia T-2 VDSL 20 Mbps / 1 Mbps Alternative operato Y N N N N Y VDSL LLUB - - - 20Slovenia T-2 VDSL 20 Mbps / 1 Mbps (full unbundled) Alternative operato Y N N N N N VDSL LLUB - - - 20Slovenia T-2 VDSL 20 Mbps / 4 Mbps Alternative operato Y N N N N Y VDSL LLUB - - - 20Slovenia T-2 VDSL 20 Mbps / 4 Mbps (full unbundled) Alternative operato Y N N N N N VDSL LLUB - - - 20Slovenia T-2 VDSL 20 Mbps / 10 Mbps Alternative operato Y N N N N Y VDSL LLUB - - - 20Slovenia T-2 VDSL 20 Mbps / 10 Mbps (full unbundled) Alternative operato Y N N N N N VDSL LLUB - - - 20Slovenia T-2 VDSL 40 Mbps / 8 Mbps Alternative operato Y N N N N Y VDSL LLUB - - - 40Slovenia T-2 VDSL 40 Mbps / 8 Mbps (full unbundled) Alternative operato Y N N N N N VDSL LLUB - - - 40Slovenia T-2 VDSL 40 Mbps / 15 Mbps Alternative operato Y N N N N Y VDSL LLUB - - - 40Slovenia T-2 VDSL 40 Mbps / 15 Mbps (full unbundled) Alternative operato Y N N N N N VDSL LLUB - - - 40Slovenia T-2 VDSL 60 Mbps / 25 Mbps Alternative operato Y N N N N Y VDSL LLUB - - - 60Slovenia T-2 VDSL 60 Mbps / 25 Mbps (full unbundled) Alternative operato Y N N N N N VDSL LLUB - - - 60Slovenia T-2 FTTH 10 Megabit + telephony Alternative operato Y N Y N N N FTTH/B - - VoIP - 10Slovenia T-2 FTTH 20 Megabit + telephony Alternative operato Y N Y N N N FTTH/B - - VoIP - 20Slovenia T-2 FTTH 50 Megabit + telephony Alternative operato Y N Y N N N FTTH/B - - VoIP - 50Slovenia T-2 FTTH 100 Megabit + telephony Alternative operato Y N Y N N N FTTH/B - - VoIP - 100Slovenia T-2 VDSL 1 Mbps / 256 Kbps + telephony Alternative operato Y N Y N N Y VDSL LLUB - VoIP - 1

Triple-play pricing study 2Q 2011 © Analysys Mason

Slovenia T-2 VDSL 1 Mbps / 256 Kbps (full unbundled) Alternative operato Y N Y N N N VDSL LLUB - VoIP - 1Slovenia T-2 VDSL 4 Mbps / 1 Mbps + telephony Alternative operato Y N Y N N Y VDSL LLUB - VoIP - 4Slovenia T-2 VDSL 4 Mbps / 1 Mbps (full unbundled) + Alternative operato Y N Y N N N VDSL LLUB - VoIP - 4Slovenia T-2 VDSL 10 Mbps / 2 Mbps + telephony Alternative operato Y N Y N N Y VDSL LLUB - VoIP - 10Slovenia T-2 VDSL 10 Mbps / 2 Mbps (full unbundled) +Alternative operato Y N Y N N N VDSL LLUB - VoIP - 10Slovenia T-2 FTTH 10 Megabit + TV Alternative operato Y N N N Y N FTTH/B - - - IPTV 10Slovenia T-2 FTTH 20 Megabit + TV Alternative operato Y N N N Y N FTTH/B - - - IPTV 20Slovenia T-2 FTTH 50 Megabit + TV Alternative operato Y N N N Y N FTTH/B - - - IPTV 50Slovenia T-2 FTTH 100 Megabit + TV Alternative operato Y N N N Y N FTTH/B - - - IPTV 100Slovenia T-2 VDSL 1 Mbps / 256 Kbps + TV Alternative operato Y N N N Y Y VDSL LLUB - - IPTV 1Slovenia T-2 VDSL 1 Mbps / 256 Kbps (full unbundled) Alternative operato Y N N N Y N VDSL LLUB - - IPTV 1Slovenia T-2 VDSL 4 Mbps / 1 Mbps + TV Alternative operato Y N N N Y Y VDSL LLUB - - IPTV 4Slovenia T-2 VDSL 4 Mbps / 1 Mbps (full unbundled) + Alternative operato Y N N N Y N VDSL LLUB - - IPTV 4Slovenia T-2 VDSL 10 Mbps / 2 Mbps + TV Alternative operato Y N N N Y Y VDSL LLUB - - IPTV 10Slovenia T-2 VDSL 10 Mbps / 2 Mbps (full unbundled) Alternative operato Y N N N Y N VDSL LLUB - - IPTV 10Slovenia T-2 t4 Optika 10/10 Alternative operato Y N Y Y Y N FTTH/B - - VoIP IPTV 10Slovenia T-2 t4 Optika 100/10 Alternative operato Y N Y Y Y N FTTH/B - - VoIP IPTV 100Slovenia T-2 t4 Optika 20/20 Alternative operato Y N Y Y Y N FTTH/B - - VoIP IPTV 20Slovenia T-2 t4 Optika 50/50 Alternative operato Y N Y Y Y N FTTH/B - - VoIP IPTV 50Slovenia T-2 t4 Optika 100/100 Alternative operato Y N Y Y Y N FTTH/B - - VoIP IPTV 100Slovenia T-2 t4 VDSL Alternative operato Y N Y N Y Y VDSL LLUB - VoIP IPTV 4Slovenia Telemach INTERNET PAKET XS (+ required TV servAlternative operato Y N N N Y N Cable - - - DCATV 1Slovenia Telemach INTERNET PAKET S (+ required TV servicAlternative operato Y N N N Y N Cable - - - DCATV 6Slovenia Telemach INTERNET PAKET M (+ required TV servi Alternative operato Y N N N Y N Cable - - - DCATV 13Slovenia Telemach INTERNET PAKET L (required TV service)Alternative operato Y N N N Y N Cable - - - DCATV 20Slovenia Telemach INTERNET PAKET XL (required TV servic Alternative operato Y N N N Y N Cable - - - DCATV 28Slovenia Telemach INTERNET PAKET 2XL (required TV serviAlternative operato Y N N N Y N Cable - - - DCATV 50Slovenia Telemach INTERNET PAKET 3XL (required TV serviAlternative operato Y N N N Y N Cable - - - DCATV 120Slovenia Telemach INTERNET PAKET L Alternative operato Y N N N N N Cable - - - - 20Slovenia Telemach INTERNET PAKET XL Alternative operato Y N N N N N Cable - - - - 28Slovenia Telemach INTERNET PAKET 2XL Alternative operato Y N N N N N Cable - - - - 50Slovenia Telemach INTERNET PAKET 3XL Alternative operato Y N N N N N Cable - - - - 120Slovenia Telemach Digitalni trojček 3.0 S Alternative operato Y N Y N Y N Cable - - VoIP DCATV 1Slovenia Telemach Digitalni trojček 3.0 M Alternative operato Y N Y N Y N Cable - - VoIP DCATV 6Slovenia Telemach Digitalni trojček 3.0 L+ Alternative operato Y N Y N Y N Cable - - VoIP DCATV 13Slovenia Telemach Digitalni trojček 3.0 XL+ Alternative operato Y N Y N Y N Cable - - VoIP DCATV 28Slovenia Telemach Digitalni trojček 3.0 2XL Alternative operato Y N Y N Y N Cable - - VoIP DCATV 50Spain Telefónica ('MovistarADSL Libre 3MB Incumbent Y N N N N N ADSL incumbent DSL - - - 3Spain Telefónica ('MovistarADSL Libre 3MB + Tarifa Diaria Internet deIncumbent Y Y N N N N ADSL incumbent DSL HSPA - - 3Spain Telefónica ('MovistarADSL Libre 3MB + Tarifa Plana Internet MinIncumbent Y Y N N N N ADSL incumbent DSL HSPA - - 3Spain Telefónica ('MovistarADSL Libre 3MB + Tarifa Plana Internet PluIncumbent Y Y N N N N ADSL incumbent DSL HSPA+ - - 3Spain Telefónica ('MovistarMovistar ADSL 10MB Incumbent Y N Y N N Y ADSL2+ incumbent DSL - POTS - 10

Triple-play pricing study 2Q 2011 © Analysys Mason

Spain Telefónica ('MovistarMovistar ADSL 30MB Incumbent Y N Y N N Y VDSL incumbent DSL - POTS - 30Spain Telefónica ('MovistarMovistar Fibra Optica 10Mb Incumbent Y N Y N N N FTTH/B - - VoIP - 10Spain Telefónica ('MovistarMovistar Fibra Optica 10Mb Imagenio FamIncumbent Y N Y N Y N FTTH/B - - VoIP IPTV 10Spain Telefónica ('MovistarMovistar Fibra Optica 50Mb/5Mb Incumbent Y N Y N N N FTTH/B - - VoIP - 50Spain Telefónica ('MovistarMovistar Fibra Optica 50Mb/5Mb ImagenioIncumbent Y N Y N Y N FTTH/B - - VoIP IPTV 50Spain ONO Telefono + Internet 6MB Alternative operato Y N Y N N N Cable - - VoIP - 6Spain ONO Telefono + Internet 12MB Alternative operato Y N Y N N N Cable - - VoIP - 12Spain ONO Telefono + Internet 30MB Alternative operato Y N Y N N N Cable - - VoIP - 30Spain ONO Telefono + Internet 50MB Alternative operato Y N Y N N N Cable - - VoIP - 50Spain ONO Teléfono + Televisión Extra + Internet 6MbAlternative operato Y N Y N Y N Cable - - VoIP CATV 6Spain ONO Teléfono + Televisión Extra + Internet 12 Alternative operato Y N Y N Y N Cable - - VoIP CATV 12Spain ONO Teléfono + Televisión Extra + Internet 30 Alternative operato Y N Y N Y N Cable - - VoIP CATV 30Spain ONO Teléfono + Televisión Extra + Internet 50 Alternative operato Y N Y N Y N Cable - - VoIP CATV 50Spain Orange ADSL básico Alternative operato Y N Y N N Y ADSL bitstream or res- POTS - 6Spain Orange ADSL maxima velocidad Alternative operato Y Y Y N Y N ADSL2+ bitstream or resHSPA POTS IPTV 20Spain Orange ADSL con Television de Orange Alternative operato Y Y Y N Y N ADSL2+ bitstream or resHSPA POTS IPTV 20Spain Jazztel ADSL hasta 3 Mega + llamadas gratis Alternative operato Y N Y N N Y ADSL LLUB - VoIP - 3Spain Jazztel ADSL hasta 6 Mega + llamadas gratis Alternative operato Y N Y N N Y ADSL LLUB - VoIP - 6Spain Jazztel ADSL hasta 20 Mega + llamadas gratis Alternative operato Y N Y N N Y ADSL2+ LLUB - VoIP - 20Spain Jazztel ADSL hasta 1 Mega + llamadas gratis co Alternative operato Y N Y N N N ADSL LLUB - VoIP - 1Spain Jazztel ADSL hasta 3 Mega + llamadas gratis co Alternative operato Y N Y N N N ADSL LLUB - VoIP - 3Spain Jazztel ADSL hasta 3 Mega personal + llamadas gAlternative operato Y N Y N N N ADSL LLUB - VoIP - 3Spain Jazztel ADSL hasta 6 Mega + llamadas gratis co Alternative operato Y N Y N N N ADSL LLUB - VoIP - 6Spain Jazztel ADSL hasta 20 Mega + llamadas gratis c Alternative operato Y N Y N N N ADSL2+ LLUB - VoIP - 20Spain Jazztel ADSL hasta 30 Mega + llamadas gratis c Alternative operato Y N Y N N N VDSL LLUB - VoIP - 30Spain Jazztel Internet máxima velocidad Digital + con Alternative operato Y N Y N Y N ADSL2+ LLUB - VoIP IPTV 20Sweden Telia Telia Bredband (2 Mbit/s) Incumbent Y N N N N Y ADSL incumbent DSL - - - 2Sweden Telia Telia Bredband (8 Mbit/s) Incumbent Y N N N N Y ADSL incumbent DSL - - - 8Sweden Telia Telia Bredband (24 Mbit/s) Incumbent Y N N N N Y VDSL incumbent DSL - - - 24Sweden Telia Telia Bredband (2 Mbit/s) + BredsbandtelefoIncumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 2Sweden Telia Telia Bredband (2 Mbit/s) + BredsbandtelefoIncumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 2Sweden Telia Telia Bredband (2 Mbit/s) + BredsbandtelefIncumbent Y N Y N N Y ADSL incumbent DSL - VoIP - 2Sweden Telia TV, Bredband (2Mbit/s) + Telefoni Incumbent Y N Y N Y Y ADSL incumbent DSL - VoIP IPTV 2Sweden Telia TV, Bredband (8Mbit/s) + Telefoni Incumbent Y N Y N Y Y ADSL incumbent DSL - VoIP IPTV 8Sweden Telia TV, Bredband (24Mbit/s) + Telefoni Incumbent Y N Y N Y Y VDSL incumbent DSL - VoIP IPTV 24Sweden Telia TV, bredband (2Mbit/s), fast & mobil telefonIncumbent Y N Y Y Y Y ADSL incumbent DSL - VoIP IPTV 2Sweden Telia TV, bredband (8Mbit/s), fast & mobil telefonIncumbent Y N Y Y Y Y ADSL incumbent DSL - VoIP IPTV 8Sweden Telia TV, bredband (24Mbit/s), fast & mobil telef Incumbent Y N Y Y Y Y VDSL incumbent DSL - VoIP IPTV 24Sweden Telia TV, bredband (2Mbit/s), fast & mobil telef Incumbent Y Y Y Y Y Y ADSL incumbent DSL HSPA VoIP IPTV 2Sweden Telia TV, bredband (8Mbit/s), fast & mobil telef Incumbent Y Y Y Y Y Y ADSL incumbent DSL HSPA VoIP IPTV 8Sweden Telia TV, bredband (24Mbit/s), fast & mobil tele Incumbent Y Y Y Y Y Y VDSL incumbent DSL HSPA VoIP IPTV 24Sweden Telia Telia Bredband 10+ Incumbent Y N N N N N FTTH/B - - - - 10

Triple-play pricing study 2Q 2011 © Analysys Mason

Sweden Telia Telia Bredband 100 Incumbent Y N N N N N FTTH/B - - - - 100Sweden Telia Telia Bredband 100+ Incumbent Y N N N N N FTTH/B - - - - 100Sweden Telia Bredband (10/10) + Bredsbandtelefoni Incumbent Y N Y N N N FTTH/B - - VoIP - 10Sweden Telia Bredband (100/10) + Bredsbandtelefoni Incumbent Y N Y N N N FTTH/B - - VoIP - 100Sweden Telia Bredband (100/100) + Bredsbandtelefoni Incumbent Y N Y N N N FTTH/B - - VoIP - 100Sweden Telia Bredband (10/10) + Bredsbandtelefoni + DigIncumbent Y N Y N Y N FTTH/B - - VoIP IPTV 10Sweden Telia Bredband (100/10) + Bredsbandtelefoni + DiIncumbent Y N Y N Y N FTTH/B - - VoIP IPTV 100Sweden Telia Bredband (100/100) + Bredsbandtelefoni + Incumbent Y N Y N Y N FTTH/B - - VoIP IPTV 100Sweden Com Hem Bredband Medium 10 Alternative operato Y N N N N N Cable - - - - 10Sweden Com Hem Bredband Medium 10 + additional upload Alternative operato Y N N N N N Cable - - - - 10Sweden Com Hem Bredband Large 25 Alternative operato Y N N N N N Cable - - - - 25Sweden Com Hem Bredband Large 25 + additional upload Alternative operato Y N N N N N Cable - - - - 25Sweden Com Hem Bredband XXL 100 Alternative operato Y N N N N N Cable - - - - 100Sweden Com Hem Bredband 200 Alternative operato Y N N N N N Cable - - - - 200Sweden Com Hem Bredband Medium 10 + mobilt bredband Alternative operato Y Y N N N N Cable - HSPA - - 10Sweden Com Hem Bredband Medium 10 + mobilt bredband Alternative operato Y Y N N N N Cable - HSPA - - 10Sweden Com Hem Bredband Large + Digital TV Small Alternative operato Y N N N Y N Cable - - - DCATV 25Sweden Com Hem Bredband XXL + Digital TV Small Alternative operato Y N N N Y N Cable - - - DCATV 100Sweden Com Hem Telefoni Small + Bredband 2 Mbit/s Alternative operato Y N Y N N N Cable - - VoIP - 2Sweden Com Hem Telefoni Small (Leisure) + Bredband 2 MbitAlternative operato Y N Y N N N Cable - - VoIP - 2Sweden Com Hem Telefoni Small (Always) + Bredband 2 MbitAlternative operato Y N Y N N N Cable - - VoIP - 2Sweden Glocalnet Bredband Alternative operato Y N N N N Y ADSL2+ bitstream or res- - - 24Sweden Glocalnet Bredband + telefoni Alternative operato Y N Y N N N ADSL2+ bitstream or res- VoIP - 24Sweden Glocalnet Bredband + telefoni (Fritid) Alternative operato Y N Y N N N ADSL2+ bitstream or res- VoIP - 24Sweden Glocalnet Bredband + telefoni (Alltid) Alternative operato Y N Y N N N ADSL2+ bitstream or res- VoIP - 24Sweden Tele2 Bredband 2 Mbit Alternative operato Y N N N N Y ADSL bitstream or res- - - 2Sweden Tele2 Bredband 8 Mbit Alternative operato Y N N N N Y ADSL bitstream or res- - - 8Sweden Tele2 Bredband 24 Mbit Alternative operato Y N N N N Y ADSL2+ bitstream or res- - - 24Sweden Tele2 Bredband 2 Mbit + hemtelefoni via bredba Alternative operato Y N Y N N Y ADSL bitstream or res- VoIP - 2Sweden Tele2 Bredband 8 Mbit + hemtelefoni via bredba Alternative operato Y N Y N N Y ADSL bitstream or res- VoIP - 8Sweden Tele2 Bredband 24 Mbit + hemtelefoni via bredb Alternative operato Y N Y N N Y ADSL2+ bitstream or res- VoIP - 24Sweden Tele2 Bredband 2 Mbit +hemtelefoni via fasta natAlternative operato Y N Y N N N ADSL bitstream or res- POTS - 2Sweden Tele2 Bredband 8 Mbit +hemtelefoni via fasta natAlternative operato Y N Y N N N ADSL bitstream or res- POTS - 8Sweden Tele2 Bredband 24 Mbit +hemtelefoni via fasta n Alternative operato Y N Y N N N ADSL2+ bitstream or res- POTS - 24Sweden Tele2 Bredband 2 Mbit + hemtelefoni via bredbandAlternative operato Y N Y N N N ADSL bitstream or res- VoIP - 2Sweden Tele2 Bredband 8 Mbit + + hemtelefoni via bredbaAlternative operato Y N Y N N N ADSL bitstream or res- VoIP - 8Sweden Tele2 Bredband 24 Mbit + + hemtelefoni via bredbAlternative operato Y N Y N N N ADSL2+ bitstream or res- VoIP - 24Sweden Tele2 Bredband 2 Mbit + Bredband Telefoni + T Alternative operato Y N Y N Y N Cable - - VoIP DCATV 2Sweden Tele2 Bredband 10 Mbit + Bredband Telefoni + Alternative operato Y N Y N Y N Cable - - VoIP DCATV 10Sweden Tele2 Bredband 25 Mbit + Bredband Telefoni + Alternative operato Y N Y N Y N Cable - - VoIP DCATV 25Sweden Tele2 Bredband 100 Mbit + Bredband Telefoni + Alternative operato Y N Y N Y N Cable - - VoIP DCATV 100Sweden Tele2 Bredband 250 Mbit + Bredband Telefoni + Alternative operato Y N Y N Y N Cable - - VoIP DCATV 250

Triple-play pricing study 2Q 2011 © Analysys Mason

Sweden Tele2 Bredband 1000 Mbit + Bredband Telefoni Alternative operato Y N Y N Y N Cable - - VoIP DCATV 1000Sweden Tele2 Bredband via TV-uttaget 2 Mbit Alternative operato Y N N N Y N Cable - - - DCATV 2Sweden Tele2 Bredband via TV-uttaget 10 Mbit Alternative operato Y N N N Y N Cable - - - DCATV 10Sweden Tele2 Bredband via TV-uttaget 25 Mbit Alternative operato Y N N N Y N Cable - - - DCATV 25Sweden Tele2 Bredband via TV-uttaget 100 Mbit Alternative operato Y N N N Y N Cable - - - DCATV 100Sweden Tele2 Bredband via TV-uttaget 250 Mbit Alternative operato Y N N N Y N Cable - - - DCATV 250Sweden Tele2 Bredband via TV-uttaget 2 Mbit + BredbandAlternative operato Y N Y N Y N Cable - - VoIP DCATV 2Sweden Tele2 Bredband via TV-uttaget 10 Mbit + BredbanAlternative operato Y N Y N Y N Cable - - VoIP DCATV 10Sweden Tele2 Bredband via TV-uttaget 25 Mbit + BredbanAlternative operato Y N Y N Y N Cable - - VoIP DCATV 25Sweden Tele2 Bredband via TV-uttaget 100 Mbit + BredbaAlternative operato Y N Y N Y N Cable - - VoIP DCATV 100Sweden Tele2 Bredband via TV-uttaget 250 Mbit + BredbaAlternative operato Y N Y N Y N Cable - - VoIP DCATV 250Sweden Tele2 Bredband via datauttaget 2 Mbit Alternative operato Y N N N Y N FTTH/B - - - DCATV 2Sweden Tele2 Bredband via datauttaget 10 Mbit Alternative operato Y N N N Y N FTTH/B - - - DCATV 10Sweden Tele2 Bredband via datauttaget 25 Mbit Alternative operato Y N N N Y N FTTH/B - - - DCATV 25Sweden Tele2 Bredband via datauttaget 100 Mbit Alternative operato Y N N N Y N FTTH/B - - - DCATV 100Sweden Tele2 Bredband via datauttaget 100 Mbit + extra Alternative operato Y N N N Y N FTTH/B - - - DCATV 100Sweden Tele2 Bredband via datauttaget 250 Mbit Alternative operato Y N N N Y N FTTH/B - - - DCATV 250Sweden Tele2 Bredband via datauttaget 250 Mbit + extra Alternative operato Y N N N Y N FTTH/B - - - DCATV 250Sweden Tele2 Bredband via datauttaget 1000 Mbit Alternative operato Y N N N Y N FTTH/B - - - DCATV 1000Sweden Tele2 Bredband via datauttaget 2 Mbit + BredbanAlternative operato Y N Y N Y N FTTH/B - - VoIP DCATV 2Sweden Tele2 Bredband via datauttaget 10 Mbit + BredbaAlternative operato Y N Y N Y N FTTH/B - - VoIP DCATV 10Sweden Tele2 Bredband via datauttaget 25 Mbit + BredbaAlternative operato Y N Y N Y N FTTH/B - - VoIP DCATV 25Sweden Tele2 Bredband via datauttaget 100 Mbit + BredbAlternative operato Y N Y N Y N FTTH/B - - VoIP DCATV 100Sweden Tele2 Bredband via datauttaget 100 Mbit + BredbAlternative operato Y N Y N Y N FTTH/B - - VoIP DCATV 100Sweden Tele2 Bredband via datauttaget 250 Mbit + BredbAlternative operato Y N Y N Y N FTTH/B - - VoIP DCATV 250Sweden Tele2 Bredband via datauttaget 250 Mbit + BredbAlternative operato Y N Y N Y N FTTH/B - - VoIP DCATV 250Sweden Tele2 Bredband via datauttaget 1000 Mbit + BredAlternative operato Y N Y N Y N FTTH/B - - VoIP DCATV 1000Sweden Bredbandsbolaget Bredband 2 (ADSL) Alternative operato Y N N N N N ADSL LLUB/bitstream - - - 6Sweden Bredbandsbolaget Bredband 2 (ADSL) + Telefoni Alternative operato Y N Y N N N ADSL LLUB/bitstream - VoIP - 6Sweden Bredbandsbolaget Bredband 2 + Telefoni + TV Alternative operato Y N Y N Y N ADSL LLUB/bitstream - VoIP IPTV 6Sweden Bredbandsbolaget Bredband 2 + Telefoni + TV + Mobilt Bred Alternative operato Y Y Y N Y N ADSL LLUB/bitstream HSPA+ VoIP IPTV 6Sweden Bredbandsbolaget Bredband 8 Alternative operato Y N N N N N VDSL LLUB/bitstream - - - 12Sweden Bredbandsbolaget Bredband 24 Alternative operato Y N N N N N VDSL LLUB/bitstream - - - 24Sweden Bredbandsbolaget Bredband 60 Alternative operato Y N N N N N VDSL LLUB/bitstream - - - 60Sweden Bredbandsbolaget Bredband 2 (FTTH) Alternative operato Y N N N N N FTTH/B - - - - 2.5Sweden Bredbandsbolaget Bredband 2 (FTTH) + Telefoni Mini Alternative operato Y N Y N N N FTTH/B - - VoIP - 2.5Sweden Bredbandsbolaget Bredband 2 + Telefoni Bas + TV Bas Alternative operato Y N Y N Y N FTTH/B - - VoIP IPTV 2.5Sweden Bredbandsbolaget Bredband 2 + Telefoni Bas + TV Bas + MoAlternative operato Y Y Y N Y N FTTH/B - HSPA+ VoIP IPTV 2.5Sweden Bredbandsbolaget Bredband 100 Alternative operato Y N N N N N FTTH/B - - - - 100Sweden Bredbandsbolaget Bredband 100 + Telefoni Alternative operato Y N Y N N N FTTH/B - - VoIP - 100Switzerland Swisscom DSL start Incumbent Y N N N N Y ADSL incumbent DSL - - - 0.3Switzerland Swisscom DSL mini Incumbent Y N N N N Y ADSL incumbent DSL - - - 1

Triple-play pricing study 2Q 2011 © Analysys Mason

Switzerland Swisscom DSL standard Incumbent Y N N N N Y ADSL incumbent DSL - - - 5Switzerland Swisscom DSL mini (under 26) Incumbent Y N N N N Y ADSL incumbent DSL - - - 1Switzerland Swisscom DSL standard (under 26) Incumbent Y N N N N Y ADSL incumbent DSL - - - 5Switzerland Swisscom Infinity Incumbent Y N Y N N Y VDSL2 incumbent DSL - POTS - 20Switzerland Swisscom DSL and NATEL® Pro. Incumbent Y N N Y N N VDSL2 incumbent DSL - - - 20Switzerland Swisscom Vivo Casa *** Incumbent Y N Y N Y N ADSL2+ incumbent DSL - POTS IPTV 10Switzerland Swisscom Vivo Casa **** Incumbent Y N Y N Y N VDSL2 incumbent DSL - POTS IPTV 20Switzerland Swisscom Vivo Casa ***** Incumbent Y N Y N Y N FTTH/B - - POTS IPTV 50Switzerland UPC Cablecom Basic internet + digital phone light Alternative operato Y N Y N N N Cable - - VoIP - 0.5Switzerland UPC Cablecom Fiber Power Internet 5 Alternative operato Y N N N N N Cable - - - - 5Switzerland UPC Cablecom Fiber Power Internet 25 Alternative operato Y N N N N N Cable - - - - 25Switzerland UPC Cablecom Fiber Power Internet 50 Alternative operato Y N N N N N Cable - - - - 50Switzerland UPC Cablecom Fiber Power Internet 100 Alternative operato Y N N N N N Cable - - - - 100Switzerland UPC Cablecom Fiber Power Internet 5 + LightPhone Alternative operato Y N Y N N N Cable - - VoIP - 5Switzerland UPC Cablecom Fiber Power Internet 25 + LightPhone (BasAlternative operato Y N Y N N N Cable - - VoIP - 25Switzerland UPC Cablecom Fiber Power Internet 50 + LightPhone Alternative operato Y N Y N N N Cable - - VoIP - 50Switzerland UPC Cablecom Fiber Power Internet 100 + LightPhone Alternative operato Y N Y N N N Cable - - VoIP - 100Switzerland UPC Cablecom Fiber Power Internet 5 + FreePhone SwissAlternative operato Y N Y N N N Cable - - VoIP - 5Switzerland UPC Cablecom Fiber Power Internet 25 + FreePhone SwisAlternative operato Y N Y N N N Cable - - VoIP - 25Switzerland UPC Cablecom Fiber Power Internet 50 + FreePhone SwisAlternative operato Y N Y N N N Cable - - VoIP - 50Switzerland UPC Cablecom Fiber Power Internet 100 + FreePhone Sw Alternative operato Y N Y N N N Cable - - VoIP - 100Switzerland UPC Cablecom Fiber Power Internet 5 + Digital TV mini Alternative operato Y N N N Y N Cable - - - DCATV 5Switzerland UPC Cablecom Fiber Power Internet 25 + Digital TV mini Alternative operato Y N N N Y N Cable - - - DCATV 25Switzerland UPC Cablecom Fiber Power Internet 50 + Digital TV mini Alternative operato Y N N N Y N Cable - - - DCATV 50Switzerland UPC Cablecom Fiber Power Internet 100 + Digital TV mini Alternative operato Y N N N Y N Cable - - - DCATV 100Switzerland UPC Cablecom Fiber Power Internet 5 + LightPhone + DigiAlternative operato Y N Y N Y N Cable - - VoIP DCATV 5Switzerland UPC Cablecom Fiber Power Internet 25 + LightPhone + DigAlternative operato Y N Y N Y N Cable - - VoIP DCATV 25Switzerland UPC Cablecom Fiber Power Internet 50 + LightPhone + DigAlternative operato Y N Y N Y N Cable - - VoIP DCATV 50Switzerland UPC Cablecom Fiber Power Internet 100 + LightPhone + DiAlternative operato Y N Y N Y N Cable - - VoIP DCATV 100Switzerland UPC Cablecom Fiber Power Internet 5 + FreePhone Swiss Alternative operato Y N Y N Y N Cable - - VoIP DCATV 5Switzerland UPC Cablecom Fiber Power Internet 25 + FreePhone SwissAlternative operato Y N Y N Y N Cable - - VoIP DCATV 25Switzerland UPC Cablecom Fiber Power Internet 50 + FreePhone SwissAlternative operato Y N Y N Y N Cable - - VoIP DCATV 50Switzerland UPC Cablecom Fiber Power Internet 100 + FreePhone SwisAlternative operato Y N Y N Y N Cable - - VoIP DCATV 100Switzerland Sunrise CommunicaSunrise click & call 5000 + Alternative operato Y N Y N N N ADSL LLUB/bitstream - POTS - 5Switzerland Sunrise CommunicaSunrise click & call 15000 + Alternative operato Y N Y N N N ADSL2+ LLUB/bitstream - POTS - 15Switzerland Sunrise CommunicaSunrise click & call relax + Alternative operato Y N Y N N N ADSL2+ LLUB/bitstream - POTS - 15Turkey TTNET ADSL NET Davet Incumbent Y N N N N Y ADSL incumbent DSL - - - 0.5Turkey TTNET ADSL NET 4 Incumbent Y N N N N Y ADSL incumbent DSL - - - 8Turkey TTNET ADSL NET 4 Plus Incumbent Y N N N N Y ADSL incumbent DSL - - - 8Turkey TTNET ADSL NET 6 Incumbent Y N N N N Y ADSL incumbent DSL - - - 8Turkey TTNET ADSL NET LIMITSIZ Incumbent Y N N N N Y ADSL incumbent DSL - - - 8Turkey TTNET ADSL 1 LIMITSIZ Incumbent Y N N N N Y ADSL incumbent DSL - - - 1

Triple-play pricing study 2Q 2011 © Analysys Mason

Turkey TTNET ADSL 2 LIMITSIZ Incumbent Y N N N N Y ADSL incumbent DSL - - - 2Turkey TTNET ADSL 4 LIMITSIZ Incumbent Y N N N N Y ADSL incumbent DSL - - - 4Turkey TTNET ADSL 8 LIMITSIZ Incumbent Y N N N N Y ADSL incumbent DSL - - - 8Turkey TTNET ADSL 8 LIMITSIZ + IPtivibu Incumbent Y N N N Y Y ADSL incumbent DSL - - IPTV 8Turkey TTNET VDSL2 16Mbps Incumbent Y N N N N Y VDSL incumbent DSL - - - 16Turkey TTNET VDSL2 32Mbps Incumbent Y N N N N Y VDSL incumbent DSL - - - 32Turkey Superonline 1 Mbps 1 GB Alternative operato Y N N N N Y ADSL bitstream or res- - - 1Turkey Superonline 1 Mbps 2 GB Alternative operato Y N N N N Y ADSL bitstream or res- - - 1Turkey Superonline 2 MB unlimited Alternative operato Y N N N N Y ADSL bitstream or res- - - 2Turkey Superonline 4 MB unlimited Alternative operato Y N N N N Y ADSL bitstream or res- - - 4Turkey Superonline 8 MB 4Gb/month Alternative operato Y N N N N Y ADSL bitstream or res- - - 8Turkey Superonline 8 MB 6Gb/month Alternative operato Y N N N N Y ADSL bitstream or res- - - 8Turkey Superonline Up tp 8MB unlimited (25 GB) Alternative operato Y N N N N Y ADSL bitstream or res- - - 8Turkey Superonline Up tp 8MB unlimited (100 GB) Alternative operato Y N N N N Y ADSL bitstream or res- - - 8Turkey Superonline 8 MB unlimited Alternative operato Y N N N N Y ADSL bitstream or res- - - 8Turkey Superonline 2 MB unlimited super ADSL + 100 minutesAlternative operato Y N Y N N Y ADSL bitstream or res- VoIP - 2Turkey Superonline 4 MB unlimited super ADSL + 100 minutesAlternative operato Y N Y N N Y ADSL bitstream or res- VoIP - 4Turkey Superonline 8 MB 4Gb/month super ADSL + 100 minut Alternative operato Y N Y N N Y ADSL bitstream or res- VoIP - 8Turkey Superonline 8 MB 6Gb/month super ADSL + 100 minut Alternative operato Y N Y N N Y ADSL bitstream or res- VoIP - 8Turkey Superonline Unlimited up to 8Mbps (25 GB) + 100 minuAlternative operato Y N Y N N Y ADSL bitstream or res- VoIP - 8Turkey Superonline Unlimited up to 8Mbps (100 GB) + 100 minAlternative operato Y N Y N N Y ADSL bitstream or res- VoIP - 8Turkey Superonline 8 MB unlimited super ADSL + 100 minutesAlternative operato Y N Y N N Y ADSL bitstream or res- VoIP - 8Turkey Superonline Fiber Internet 10 4GB Alternative operato Y N N N N N FTTH/B - - - - 10Turkey Superonline Fiber Internet 10 Unlimited Alternative operato Y N N N N N FTTH/B - - - - 10Turkey Superonline Fiber Internet 20 1GB Alternative operato Y N N N N N FTTH/B - - - - 20Turkey Superonline Fiber Internet 20 2GB Alternative operato Y N N N N N FTTH/B - - - - 20Turkey Superonline Fiber Internet 20 4GB Alternative operato Y N N N N N FTTH/B - - - - 20Turkey Superonline Fiber Internet 20 8GB Alternative operato Y N N N N N FTTH/B - - - - 20Turkey Superonline Fiber Internet 20 Unilimited Alternative operato Y N N N N N FTTH/B - - - - 20Turkey Superonline Fiber Internet 50 12GB Alternative operato Y N N N N N FTTH/B - - - - 50Turkey Superonline Fiber Internet 50 Unlimited Alternative operato Y N N N N N FTTH/B - - - - 50Turkey Superonline Fiber Internet 100 16GB Alternative operato Y N N N N N FTTH/B - - - - 100Turkey Superonline Fiber Internet 100 Unlimited Alternative operato Y N N N N N FTTH/B - - - - 100Turkey Superonline Fiber Internet Propaket 10 Alternative operato Y N Y N N N FTTH/B - - VoIP - 10Turkey Superonline Fiber Internet Propaket 20 Alternative operato Y N Y N N N FTTH/B - - VoIP - 20Turkey Superonline Fiber Internet Propaket 50 Alternative operato Y N Y N N N FTTH/B - - VoIP - 50Turkey Superonline Fiber Internet Propaket 100 Alternative operato Y N Y N N N FTTH/B - - VoIP - 100Turkey Smile 1Mb 4GB Alternative operato Y N N N N Y ADSL bitstream or res- - - 1Turkey Smile 8Mb 4GB Alternative operato Y N N N N Y ADSL bitstream or res- - - 8Turkey Smile 8Mb 12GB Alternative operato Y N N N N Y ADSL bitstream or res- - - 8Turkey Smile 16Mb 5GB Alternative operato Y N N N N Y VDSL bitstream or res- - - 16Turkey Smile 8Mb (AKN: 25GB) Limitsiz Alternative operato Y N N N N Y ADSL bitstream or res- - - 8

Triple-play pricing study 2Q 2011 © Analysys Mason

Turkey Smile 8Mb (AKN: 100GB) Limitsiz Alternative operato Y N N N N Y ADSL bitstream or res- - - 8Turkey Smile 16Mb (AKN: 50GB) Limitsiz Alternative operato Y N N N N Y VDSL bitstream or res- - - 16Turkey Smile 2Mb Limitsiz Alternative operato Y N N N N Y ADSL bitstream or res- - - 2Turkey Smile 4Mb Limitsiz Alternative operato Y N N N N Y ADSL bitstream or res- - - 4Turkey Smile 8Mb Limitsiz Alternative operato Y N N N N Y ADSL bitstream or res- - - 8Turkey Smile 16Mb Limitsiz Alternative operato Y N N N N Y VDSL bitstream or res- - - 16Turkey Smile 1Mb 2GB Limitli internet+ D-Smart Alternative operato Y N N N Y Y ADSL bitstream or res- - DTH 1Turkey Smile Smile adsl Limitsiz + D-Smart Plus Alternative operato Y N N N Y Y ADSL bitstream or res- - DTH 8Turkey Smile 8Mb 4GB + smile talk 100 mins Alternative operato Y N Y N N Y ADSL bitstream or res- VoIP - 8Turkey Smile 2M Limitsiz + smile talk 100 mins Alternative operato Y N Y N N Y ADSL bitstream or res- VoIP - 2Turkey Smile 4M Limitsiz + smile talk 100 mins Alternative operato Y N Y N N Y ADSL bitstream or res- VoIP - 4Turkey Smile 8Mb 12GB + smile talk 100 mins Alternative operato Y N Y N N Y ADSL bitstream or res- VoIP - 8Turkey Smile 8Mb Limitsiz + smile talk 100 mins Alternative operato Y N Y N N Y ADSL bitstream or res- VoIP - 8Turkey Smile 8M 4GB + smile talk 200 mins Alternative operato Y N Y N N Y ADSL bitstream or res- VoIP - 8Turkey Smile 8M 12GB + smile talk 200 mins Alternative operato Y N Y N N Y ADSL bitstream or res- VoIP - 8Turkey Smile 16M 5GB + smile talk 200 mins Alternative operato Y N Y N N Y VDSL bitstream or res- VoIP - 16Turkey Smile 8M 4GB + smile talk 300 mins Alternative operato Y N Y N N Y ADSL bitstream or res- VoIP - 8Turkey Smile 8M 12GB + smile talk 300 mins Alternative operato Y N Y N N Y ADSL bitstream or res- VoIP - 8Turkey Smile 16Mb 5GB + smile talk 300 mins Alternative operato Y N Y N N Y VDSL bitstream or res- VoIP - 16Ukraine Ukrtelecom OGO! 512 Incumbent Y N N N N Y ADSL incumbent DSL - - - 0.512Ukraine Ukrtelecom OGO! 1+ Incumbent Y N N N N Y ADSL incumbent DSL - - - 1Ukraine Ukrtelecom OGO! 2+ Incumbent Y N N N N Y ADSL incumbent DSL - - - 2Ukraine Ukrtelecom OGO! Ultra Incumbent Y N N N N Y VDSL incumbent DSL - - - 24Ukraine Ukrtelecom OGO! 2 (Kiev only) Incumbent Y N N N N Y VDSL incumbent DSL - - - 2Ukraine Ukrtelecom OGO! 4 (Kiev only) Incumbent Y N N N N Y VDSL incumbent DSL - - - 4Ukraine Ukrtelecom OGO! 8 (Kiev only) Incumbent Y N N N N Y VDSL incumbent DSL - - - 8Ukraine Ukrtelecom OGO! Ultra (Kiev only) Incumbent Y N N N N Y VDSL incumbent DSL - - - 24Ukraine Volia Buzz Alternative operato Y N N N N N Cable - - - - 0.512Ukraine Volia Boom Alternative operato Y N N N N N Cable - - - - 2.048Ukraine Volia Drive Alternative operato Y N N N N N Cable - - - - 10.24Ukraine Volia Expert Alternative operato Y N N N N N Cable - - - - 38Ukraine Volia Absolute Alternative operato Y N N N N N Cable - - - - 150Ukraine Volia Drive + TV (social package) Alternative operato Y N N N Y N Cable - - - DCATV 10.24Ukraine Volia Expert + TV (social package) Alternative operato Y N N N Y N Cable - - - DCATV 38Ukraine Volia Absolute + TV (social package) Alternative operato Y N N N Y N Cable - - - DCATV 150Ukraine Vega Megadom (Kiev only) 2.048 Alternative operato Y N N N N Y ADSL LLUB/bitstream - - - 2Ukraine Vega Megadom (Kiev only) 6.144 Alternative operato Y N N N N Y ADSL LLUB/bitstream - - - 6Ukraine Vega Megadom (Kiev only) 8.192 Alternative operato Y N N N N Y ADSL LLUB/bitstream - - - 8Ukraine Vega Megadom (Kiev only) 24000 Alternative operato Y N N N N Y ADSL2+ LLUB/bitstream - - - 24Ukraine Vega Minidom 30GB Alternative operato Y N N N N Y ADSL2+ LLUB/bitstream - - - 24Ukraine Vega Minidom 90GB Alternative operato Y N N N N Y ADSL2+ LLUB/bitstream - - - 24Ukraine Vega Minidom 180GB Alternative operato Y N N N N Y ADSL2+ LLUB/bitstream - - - 24

Triple-play pricing study 2Q 2011 © Analysys Mason

Ukraine Vega Unlimited (Kiev only) 3 Alternative operato Y N N N N N FTTH/B - - - - 3Ukraine Vega Unlimited (Kiev only) 5 Alternative operato Y N N N N N FTTH/B - - - - 5Ukraine Vega Unlimited (Kiev only) 10 Alternative operato Y N N N N N FTTH/B - - - - 10Ukraine Vega Unlimited (Kiev only) 100 Alternative operato Y N N N N N FTTH/B - - - - 100Ukraine Vega One hundred metres 20GB Alternative operato Y N N N N N FTTH/B - - - - 100Ukraine Vega One hundred metres 70GB Alternative operato Y N N N N N FTTH/B - - - - 100Ukraine Vega One hundred metres 180GB Alternative operato Y N N N N N FTTH/B - - - - 100Ukraine Vega Megadom (Kiev only) 2.048 + Vega PhoneAlternative operato Y N Y N N Y ADSL LLUB/bitstream - VoIP - 2Ukraine Vega Megadom (Kiev only) 6.144 + Vega PhoneAlternative operato Y N Y N N Y ADSL LLUB/bitstream - VoIP - 6Ukraine Vega Megadom (Kiev only) 8.192 + Vega PhoneAlternative operato Y N Y N N Y ADSL LLUB/bitstream - VoIP - 8Ukraine Vega Megadom (Kiev only) 24000 + Vega PhoneAlternative operato Y N Y N N Y ADSL2+ LLUB/bitstream - VoIP - 24UK BT Broadband and Evening & Weekend Calls Incumbent Y N Y N N Y ADSL2+ incumbent DSL - VoIP - 20UK BT Broadband and Anytime Calls Incumbent Y N Y N N Y ADSL2+ incumbent DSL - VoIP - 20UK BT More Broadband and calls Incumbent Y N Y N N Y ADSL2+ incumbent DSL - VoIP - 20UK BT Unlimited Broadband and Calls Incumbent Y N Y N N Y ADSL2+ incumbent DSL - VoIP - 20UK BT TV, Broadband and Calls Incumbent Y N Y N Y Y ADSL2+ incumbent DSL - VoIP Hybrid 20UK BT TV Entertainment, Broadband and Calls Incumbent Y N Y N Y Y ADSL2+ incumbent DSL - VoIP Hybrid 20UK BT More TV, Broadband and Calls Incumbent Y N Y N Y Y ADSL2+ incumbent DSL - VoIP Hybrid 20UK BT Unlimited TV, Broadband and Calls Incumbent Y N Y N Y Y ADSL2+ incumbent DSL - VoIP Hybrid 20UK BT Superfast BT Infinity Broadband Incumbent Y N N N N Y FTTH/B - - - - 40UK BT More Broadband and calls with Superfast BIncumbent Y N Y N N Y FTTH/B - - VoIP - 40UK BT Unlimited Broadband and Calls with SuperfIncumbent Y N Y N N Y FTTH/B - - VoIP - 40UK BT Unlimited TV, Broadband and Calls with SuIncumbent Y N Y N Y Y FTTH/B - - VoIP Hybrid 20UK BSkyB ('Sky') Sky Broadband Everyday Lite + Sky Varie Alternative operato Y N N N Y Y ADSL2+ LLUB - - DTH 20UK BSkyB ('Sky') Sky Broadband Everyday Lite + Sky VarietAlternative operato Y N Y N Y Y ADSL2+ LLUB - POTS DTH 20UK BSkyB ('Sky') Sky Broadband Everyday Lite + Sky VarietyAlternative operato Y N Y N Y N ADSL2+ LLUB - POTS DTH 20UK BSkyB ('Sky') Sky Broadband Everyday Lite + Sky VarietAlternative operato Y N Y N Y Y ADSL2+ LLUB - POTS DTH 20UK BSkyB ('Sky') Sky Broadband Everyday Lite + Sky VarietyAlternative operato Y N Y N Y N ADSL2+ LLUB - POTS DTH 20UK BSkyB ('Sky') Sky Broadband Unlimited + Sky Variety P Alternative operato Y N N N Y Y ADSL2+ LLUB - - DTH 20UK BSkyB ('Sky') Sky Broadband Unlimited + Sky Variety PaAlternative operato Y N Y N Y Y ADSL2+ LLUB - POTS DTH 20UK BSkyB ('Sky') Sky Broadband Unlimited + Sky Variety PacAlternative operato Y N Y N Y N ADSL2+ LLUB - POTS DTH 20UK BSkyB ('Sky') Sky Broadband Unlimited + Sky Variety PaAlternative operato Y N Y N Y Y ADSL2+ LLUB - POTS DTH 20UK BSkyB ('Sky') Sky Broadband Unlimited + Sky Variety PacAlternative operato Y N Y N Y N ADSL2+ LLUB - POTS DTH 20UK BSkyB ('Sky') Sky Broadband Unlimited Alternative operato Y N N N N Y ADSL2+ LLUB - - - 20UK BSkyB ('Sky') Sky Broadband Unlimited + Sky Talk Free Alternative operato Y N Y N N Y ADSL2+ LLUB - POTS - 20UK BSkyB ('Sky') Sky Broadband Unlimited + Sky Talk FreetiAlternative operato Y N Y N N N ADSL2+ LLUB - POTS - 20UK BSkyB ('Sky') Sky Broadband Unlimited + Sky Talk UnlimAlternative operato Y N Y N N Y ADSL2+ LLUB - POTS - 20UK BSkyB ('Sky') Sky Broadband Unlimited + Sky Talk UnlimiAlternative operato Y N Y N N N ADSL2+ LLUB - POTS - 20UK Virgin Media Up to 10Mb Broadband (L) without a VirginAlternative operato Y N N N N N Cable - - - - 10UK Virgin Media Up to 10Mb Broadband (L) + Talk WeekenAlternative operato Y N Y N N N Cable - - POTS - 10UK Virgin Media Up to 30Mb Broadband (XL) without a VirgiAlternative operato Y N N N N N Cable - - - - 30UK Virgin Media Up to 30Mb Broadband (XL) + Talk WeekeAlternative operato Y N Y N N N Cable - - POTS - 30

Triple-play pricing study 2Q 2011 © Analysys Mason

UK Virgin Media Up to 50Mb Broadband (XXL) without a VirAlternative operato Y N N N N N Cable - - - - 50UK Virgin Media Up to 50Mb Broadband (XXL) + Talk WeekAlternative operato Y N Y N N N Cable - - POTS - 50UK Virgin Media Up to 100Mb Broadband (100) without a ViAlternative operato Y N N N N N Cable - - - - 100UK Virgin Media Up to 100Mb Broadband (100) + Talk WeeAlternative operato Y N Y N N N Cable - - POTS - 100UK Virgin Media Up to 10Mb Broadband (L) + Talk Evening Alternative operato Y N Y N N N Cable - - POTS - 10UK Virgin Media Up to 30Mb Broadband (XL) + Talk Eveni Alternative operato Y N Y N N N Cable - - POTS - 30UK Virgin Media Up to 50Mb Broadband (XXL) + Talk Even Alternative operato Y N Y N N N Cable - - POTS - 50UK Virgin Media Up to 10Mb Broadband (L) without a Virgi Alternative operato Y Y N N N N Cable - HSPA - - 10UK Virgin Media Up to 10Mb Broadband (L) without a Virgi Alternative operato Y Y N N N N Cable - HSPA - - 10UK Virgin Media Broadband L + TV L Alternative operato Y N N N Y N Cable - - - DCATV 10UK Virgin Media Triple (Broadband L + TV + Phone M) Alternative operato Y N Y N Y N Cable - - POTS DCATV 10UK Virgin Media Triple (Broadband XL + TV + Phone M) Alternative operato Y N Y N Y N Cable - - POTS DCATV 30UK Virgin Media Triple (Broadband XXL + TV + Phone M) Alternative operato Y N Y N Y N Cable - - POTS DCATV 50UK Virgin Media Triple (Broadband XL + TV + Phone XL) Alternative operato Y N Y N Y N Cable - - POTS DCATV 30UK Virgin Media Broadband L, TV, Phone M + mobile Alternative operato Y N Y Y Y N Cable - - POTS DCATV 10UK O2 The Basics Alternative operato Y N N N N Y ADSL2+ LLUB - - - 20UK O2 The All Rounder Alternative operato Y N N N N Y ADSL2+ LLUB - - - 20UK O2 The Works Alternative operato Y N N N N Y ADSL2+ LLUB - - - 20UK O2 The Basics+ line rental Alternative operato Y N Y N N N ADSL2+ LLUB - POTS - 20UK O2 The All Rounder+ line rental Alternative operato Y N Y N N N ADSL2+ LLUB - POTS - 20UK O2 The Works + line rental Alternative operato Y N Y N N N ADSL2+ LLUB - POTS - 20UK O2 The Basics+ Evening & Weekend packageAlternative operato Y N Y N N N ADSL2+ LLUB - POTS - 20UK O2 The Basics + Anytime package Alternative operato Y N Y N N N ADSL2+ LLUB - POTS - 20UK O2 The All Rounder + Evening & Weekend paAlternative operato Y N Y N N N ADSL2+ LLUB - POTS - 20UK O2 The All Rounder + Anytime package Alternative operato Y N Y N N N ADSL2+ LLUB - POTS - 20UK O2 The Works + Evening & Weekend packag Alternative operato Y N Y N N N ADSL2+ LLUB - POTS - 20UK O2 The Works + Anytime package Alternative operato Y N Y N N N ADSL2+ LLUB - POTS - 20UK Talk Talk Talk Talk Essentials Alternative operato Y N Y N N N ADSL2+ LLUB/bitstream - POTS - 24UK Talk Talk Talk Talk Plus Alternative operato Y N Y N N N ADSL2+ LLUB/bitstream - POTS - 24UK Orange simply broadband Alternative operato Y N N N N Y ADSL2+ LLUB/bitstream - - - 20UK Orange broadband & off peak calls Alternative operato Y N Y N N N ADSL2+ LLUB/bitstream - VoIP - 20UK Orange broadband & anytime calls Alternative operato Y N Y N N N ADSL2+ LLUB/bitstream - VoIP - 20USA Verizon High Speed Internet (for customers with Incumbent Y N N N N Y ADSL incumbent DSL - - - 1USA Verizon High Speed Internet Enhanced (for custo Incumbent Y N N N N Y ADSL incumbent DSL - - - 3USA Verizon High Speed Internet Enhanced (for custo Incumbent Y N N N N Y ADSL incumbent DSL - - - 7USA Verizon High Speed Internet Enhanced (for custo Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 15USA Verizon High Speed Internet (for customers witho Incumbent Y N N N N N ADSL incumbent DSL - - - 1USA Verizon High Speed Internet Enhanced (for custo Incumbent Y N N N N N ADSL incumbent DSL - - - 3USA Verizon High Speed Internet Enhanced(for custom Incumbent Y N N N N N ADSL incumbent DSL - - - 7USA Verizon High Speed Internet Enhanced (for custo Incumbent Y N N N N N ADSL2+ incumbent DSL - - - 15USA Verizon FiOS Fast (for customers with Verizon ho Incumbent Y N N N N Y FTTH/B - - - - 15USA Verizon FiOS Faster (for customers with Verizon Incumbent Y N N N N Y FTTH/B - - - - 25

Triple-play pricing study 2Q 2011 © Analysys Mason

USA Verizon FiOS Fastest (for customers with Verizon Incumbent Y N N N N Y FTTH/B - - - - 50USA Verizon FiOS Fast (for customers without Verizon Incumbent Y N N N N N FTTH/B - - - - 15USA Verizon FiOS Faster (for customers without Veriz Incumbent Y N N N N N FTTH/B - - - - 25USA Verizon FiOS Fastest (for customers without Veri Incumbent Y N N N N N FTTH/B - - - - 50USA Verizon Tier 1: Verizon Double Play (FiOS Fast+F Incumbent Y N N N Y N FTTH/B - - - IPTV 15USA Verizon Tier 2: Verizon Double Play (FiOS Faster Incumbent Y N N N Y N FTTH/B - - - IPTV 25USA Verizon Tier 3: Verizon Double Play (FiOS Intern Incumbent Y N N N Y N FTTH/B - - - IPTV 35USA Verizon Tier 1: Verizon Double Play (FiOS Fast + Incumbent Y N Y N N N FTTH/B - - POTS - 15USA Verizon Tier 2: Verizon Double Play (FiOS Faster Incumbent Y N Y N N N FTTH/B - - POTS - 25USA Verizon Tier 3: Verizon Double Play (FiOS Intern Incumbent Y N Y N N N FTTH/B - - POTS - 35USA Verizon Tier 1: Verizon Triple Play (Freedom Ess Incumbent Y N Y N Y N FTTH/B - - POTS IPTV 15USA Verizon Tier 2: Verizon Triple Play (Freedom Ess Incumbent Y N Y N Y N FTTH/B - - POTS IPTV 25USA Verizon Tier 3: Verizon Triple Play (Freedom Ess Incumbent Y N Y N Y N FTTH/B - - POTS IPTV 35USA Verizon High Speed Internet + Verizon Freedom EsIncumbent Y N Y N N N ADSL incumbent DSL - POTS - 1USA Verizon High Speed Internet Enhanced 3Mbps + ReIncumbent Y N Y N N N ADSL incumbent DSL - POTS - 3USA Verizon High Speed Internet Enhanced 7Mbps + ReIncumbent Y N Y N N N ADSL incumbent DSL - POTS - 7USA Verizon High Speed Internet Enhanced 15Mbps + RIncumbent Y N Y N N N ADSL2+ incumbent DSL - POTS - 15USA Verizon TV + High Speed Internet + Verizon RegionIncumbent Y N Y N Y N ADSL incumbent DSL - POTS IPTV 1USA Verizon TV + High Speed Internet + Verizon Freed Incumbent Y N Y N Y N ADSL incumbent DSL - POTS IPTV 1USA Verizon TV + High Speed Internet Enhanced 3MbpsIncumbent Y N Y N Y N ADSL incumbent DSL - POTS IPTV 3USA Verizon TV + High Speed Internet Enhanced 7MbpsIncumbent Y N Y N Y N ADSL incumbent DSL - POTS IPTV 7USA Verizon TV + High Speed Internet Enhanced 15MbpIncumbent Y N Y N Y N ADSL2+ incumbent DSL - POTS IPTV 15USA AT&T Pro DSL Incumbent Y N N N N Y ADSL incumbent DSL - - - 3USA AT&T Elite DSL Incumbent Y N N N N Y ADSL incumbent DSL - - - 6USA AT&T Max DSL Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 12USA AT&T Max Plus DSL Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 18USA AT&T Max Turbo DSL Incumbent Y N N N N Y VDSL incumbent DSL - - - 24USA AT&T Pro DSL + TV Incumbent Y N N N Y Y ADSL incumbent DSL - - DTH 3USA AT&T Elite DSL + TV Incumbent Y N N N Y Y ADSL incumbent DSL - - DTH 6USA AT&T Max DSL + TV Incumbent Y N N N Y Y ADSL2+ incumbent DSL - - DTH 12USA AT&T Max Plus DSL + TV Incumbent Y N N N Y Y ADSL2+ incumbent DSL - - DTH 18USA AT&T Max Turbo DSL + TV Incumbent Y N N N Y Y VDSL incumbent DSL - - DTH 24USA AT&T Pro DSL + Voice 250 Incumbent Y N Y N N Y ADSL incumbent DSL - POTS - 3USA AT&T Elite DSL + Voice 250 Incumbent Y N Y N N Y ADSL incumbent DSL - POTS - 6USA AT&T Pro DSL + Unlimited Voice Incumbent Y N Y N N Y ADSL incumbent DSL - POTS - 3USA AT&T Elite DSL + Unlimited Voice Incumbent Y N Y N N Y ADSL incumbent DSL - POTS - 6USA AT&T Max DSL + Unlimited Voice Incumbent Y N Y N N Y ADSL2+ incumbent DSL - POTS - 12USA AT&T Pro DSL + TV + Voice 250 Incumbent Y N Y N Y Y ADSL incumbent DSL - POTS DTH 3USA AT&T Elite DSL + TV + Unlimited Voice Incumbent Y N Y N Y Y ADSL incumbent DSL - POTS DTH 6USA AT&T Max DSL + TV + Unlimited Voice Incumbent Y N Y N Y Y ADSL2+ incumbent DSL - POTS DTH 12USA Broadwing (CincinnaZoomtown High-Speed Internet 768Kbps Incumbent Y N N N N Y ADSL incumbent DSL - - - 0.768USA Broadwing (CincinnaZoomtown High-Speed Internet 5Mbps Incumbent Y N N N N Y ADSL incumbent DSL - - - 5

Triple-play pricing study 2Q 2011 © Analysys Mason

USA Broadwing (CincinnaHome phone and internet Incumbent Y N Y N N Y ADSL incumbent DSL - POTS - 5USA Broadwing (CincinnaInternet + DIRECTV Incumbent Y N N N Y Y ADSL incumbent DSL - - DTH 5USA Broadwing (Cincinna30 minutes Long Distance + ZoomTown HiIncumbent Y N Y N Y Y ADSL incumbent DSL - POTS DTH 5USA Qwest 1.5 Mbps Ultimate Start-Up Incumbent Y N N N N Y ADSL incumbent DSL - - - 1.5USA Qwest 1.5 Mbps Ultimate Start-Up + Basic Phone Incumbent Y N Y N N N ADSL incumbent DSL - POTS - 1.5USA Qwest 1.5 Mbps Double Savings Bundle Incumbent Y N Y N N N ADSL incumbent DSL - POTS - 1.5USA Qwest 7 Mpbs Essential Incumbent Y N N N N Y ADSL incumbent DSL - - - 7USA Qwest 7 Mbps Double Savings Bundle Incumbent Y N Y N N N ADSL incumbent DSL - POTS - 7USA Qwest 12 Mpbs Advanced Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 12USA Qwest 20 Mpbs Extreme Incumbent Y N N N N Y ADSL2+ incumbent DSL - - - 20USA Qwest 40 Mpbs Pro Incumbent Y N N N N Y VDSL incumbent DSL - - - 40USA Qwest 1.5Mbps + TV Incumbent Y N N N Y Y ADSL incumbent DSL - - DTH 1.5USA Qwest 1.5 Mbps Triple Savings Bundle Incumbent Y N Y N Y N ADSL incumbent DSL - POTS DTH 1.5USA Windstream CorporaWindstream Broadband 3 Mbps Incumbent Y N N N N Y ADSL LLUB - - - 3USA Windstream CorporaWindstream Broadband 6 Mbps Incumbent Y N N N N Y ADSL LLUB - - - 6USA Windstream CorporaWindstream Broadband 12 Mbps Incumbent Y N N N N Y ADSL2+ LLUB - - - 12USA Windstream CorporaWindstream Broadband 3 Mbps + Phpne Incumbent Y N Y N N Y ADSL LLUB - POTS - 3USA Windstream CorporaWindstream Broadband 6 Mbps + Phone Incumbent Y N Y N N Y ADSL LLUB - POTS - 6USA Windstream CorporaWindstream Broadband 12 Mbps + Phone Incumbent Y N Y N N Y ADSL2+ LLUB - POTS - 12USA Windstream CorporaWindstream Broadband 3 Mbps + Phone +Incumbent Y N Y N Y Y ADSL LLUB - POTS DTH 3USA Windstream CorporaWindstream Broadband 6 Mbps + Phone +Incumbent Y N Y N Y Y ADSL LLUB - POTS DTH 6USA Windstream CorporaWindstream Broadband 12 Mbps + Phone Incumbent Y N Y N Y Y ADSL2+ LLUB - POTS DTH 12USA Comcast Economy Internet service Alternative operato Y N N N N N Cable - - - - 1.5USA Comcast Performance Starter Alternative operato Y N N N N N Cable - - - - 6USA Comcast Performance Alternative operato Y N N N N N Cable - - - - 12USA Comcast Blast!® Alternative operato Y N N N N N Cable - - - - 20USA Comcast Extreme 50 Alternative operato Y N N N N N Cable - - - - 50USA Comcast Digital Starter with HBO® & Performance Alternative operato Y N N N Y N Cable - - - DCATV 6USA Comcast Starter XF Triple Play Package Alternative operato Y N Y N Y N Cable - - VoIP DCATV 6USA Cablevision ('Optim Triple Play Alternative operato Y N Y N Y N FTTH/B - - VoIP DCATV 15USA Cablevision ('Optim Optimum Online Alternative operato Y N N N N N FTTH/B - - - - 15USA Cablevision ('Optim Optimum Online Boost Alternative operato Y N N N N N FTTH/B - - - - 50USA Cablevision ('Optim Optimum Online Ultra Alternative operato Y N N N N N FTTH/B - - - - 100USA Cox Ultimate Service Alternative operato Y N N N N N FTTH/B - - - - 50USA Cox Premier Service Alternative operato Y N N N N N FTTH/B - - - - 24USA Cox Preferred Service Alternative operato Y N N N N N FTTH/B - - - - 16USA Cox Essential Alternative operato Y N N N N N FTTH/B - - - - 3USA Cox Build your own Max bundle Alternative operato Y N Y N Y N Cable - - VoIP DCATV 3USA Cox Family MAX bundle Alternative operato Y N Y N Y N Cable - - VoIP DCATV 20USA Cox Everything MAX bundle Alternative operato Y N Y N Y N Cable - - VoIP DCATV 30USA Time Warner Cable Road Runner Basic Alternative operato Y N N N N N Cable - - - - 1.5USA Time Warner Cable Road Runner Broadband Alternative operato Y N N N N N Cable - - - - 10

Triple-play pricing study 2Q 2011 © Analysys Mason

USA Time Warner Cable Road Runner Turbo Alternative operato Y N N N N N Cable - - - - 15USA Time Warner Cable Time Warner Cable Wideband Internet Alternative operato Y N N N N N Cable - - - - 50USA Time Warner Cable Road Runner Basic & Digital Home Phone Alternative operato Y N Y N N N Cable - - VoIP - 1.5USA Time Warner Cable Road Runner Standard & Digital Home Ph Alternative operato Y N Y N N N Cable - - VoIP - 10USA Time Warner Cable Digital Starter Pak + High Speed Online BaAlternative operato Y N N N Y N Cable - - - DCATV 1.5USA Time Warner Cable DT Value + Road Runner Broadband Alternative operato Y N N N Y N Cable - - - DCATV 10USA Time Warner Cable Triple Play Starter Pak Alternative operato Y N Y N Y N Cable - - VoIP DCATV 10USA Time Warner Cable Time Warner Cable Triple Play Alternative operato Y N Y N Y N Cable - - VoIP DCATV 10USA Charter CommunicaLite Alternative operato Y N N N N N Cable - - - - 1USA Charter CommunicaExpress Alternative operato Y N N N N N Cable - - - - 12USA Charter CommunicaPlus Alternative operato Y N N N N N Cable - - - - 18USA Charter CommunicaMax Alternative operato Y N N N N N Cable - - - - 25USA Charter CommunicaUltra 60 Alternative operato Y N N N N N Cable - - - - 60USA Charter CommunicaTV + Express Alternative operato Y N N N Y N Cable - - - CATV 12USA Charter CommunicaDigital + Express Alternative operato Y N N N Y N Cable - - - DCATV 12USA Charter CommunicaExpress + Unlimited Alternative operato Y N Y N N N Cable - - VoIP - 12USA Charter CommunicaTV + Express + Unlimited Alternative operato Y N Y N Y N Cable - - VoIP CATV 12USA Charter CommunicaDigital + Lite + Unlimited Alternative operato Y N Y N Y N Cable - - VoIP DCATV 1

Triple-play pricing study 2Q 2011 © Analysys Mason

Pricing (LCU/EUR)

Lo

ca

l c

urr

en

cy

(L

CU

)

To

tal

ac

ce

ss

ch

arg

e (

LC

U)

To

tal

ac

ce

ss

ch

arg

e (

EU

R)

0.768 0 EUR 36.15 36.2 0.0 0.0 36.2 36.2 0.019 0.019 0.054 0.054 0.019 0.019 0.054 0.054 0.149 0.149 0.189 1 0 EUR 41.05 41.1 0.0 0.0 41.1 41.1 0.019 0.019 0.054 0.054 0.019 0.019 0.054 0.054 0.149 0.149 0.189 4 0 EUR 51.05 51.1 0.0 0.0 51.1 51.1 0.019 0.019 0.054 0.054 0.019 0.019 0.054 0.054 0.149 0.149 0.189

0.768 0 EUR 41.15 41.2 0.0 0.0 41.2 41.2 0.019 0.019 0.054 0.054 0.019 0.019 0.054 0.054 0.149 0.149 0.189 1 0 EUR 46.05 46.1 0.0 0.0 46.1 46.1 0.019 0.019 0.054 0.054 0.019 0.019 0.054 0.054 0.149 0.149 0.189 4 0 EUR 56.05 56.1 0.0 0.0 56.1 56.1 0.019 0.019 0.054 0.054 0.019 0.019 0.054 0.054 0.149 0.149 0.189

0.768 - EUR 31.15 31.2 0.0 0.0 31.2 31.2 - - - - - - - - - - - 0.768 - EUR 36.05 36.1 0.0 0.0 36.1 36.1 - - - - - - - - - - - 0.768 - EUR 41.05 41.1 0.0 0.0 41.1 41.1 - - - - - - - - - - -

1 - EUR 36.05 36.1 0.0 0.0 36.1 36.1 - - - - - - - - - - - 4 - EUR 46.05 46.1 0.0 0.0 46.1 46.1 - - - - - - - - - - -

0.768 - EUR 31.15 31.2 0.0 0.0 31.2 31.2 - - - - - - - - - - - 1 - EUR 36.05 36.1 0.0 0.0 36.1 36.1 - - - - - - - - - - - 4 - EUR 46.05 46.1 0.0 0.0 46.1 46.1 - - - - - - - - - - - 2 - EUR 29.9 29.9 0.0 0.0 29.9 29.9 - - - - - - - - - - - 2 - EUR 39.8 39.8 0.0 0.0 39.8 39.8 - - - - - - - - - - -

10 - EUR 39.9 39.9 0.0 0.0 39.9 39.9 - - - - - - - - - - - 10 - EUR 49.8 49.8 0.0 0.0 49.8 49.8 - - - - - - - - - - -

0.768 - EUR 12.9 12.9 17.4 17.4 30.3 30.3 - - - - - - - - - - - 4 - EUR 27.8 27.8 17.4 17.4 45.2 45.2 - - - - - - - - - - - 1 - EUR 19.9 19.9 17.4 17.4 37.3 37.3 - - - - - - - - - - -

0.768 - EUR 28.9 28.9 0.0 0.0 28.9 28.9 - - - - - - - - - - - 1 - EUR 33.9 33.9 0.0 0.0 33.9 33.9 - - - - - - - - - - -

0.768 0 EUR 24.9 24.9 0.0 0.0 24.9 24.9 0.013 0.0125 0.045 0.045 0.013 0.0125 0.045 0.045 0.199 0.199 0.199 1 unlimited EUR 29.9 29.9 0.0 0.0 29.9 29.9 0.000 0 0.000 0 0.000 0 0.000 0 0.199 0.199 0.199 4 unlimited EUR 34.9 34.9 0.0 0.0 34.9 34.9 0.000 0 0.000 0 0.000 0 0.000 0 0.199 0.199 0.199 4 - EUR 39.9 39.9 0.0 0.0 39.9 39.9 - - - - - - - - - - -

Up

str

ea

m b

an

dw

idth

(M

bit

/s)

Inc

lus

ive

na

tio

na

l c

all

m

inu

tes

Mo

nth

ly a

cc

es

s c

ha

rge

(L

CU

)

Mo

nth

ly a

cc

es

s c

ha

rge

(E

UR

)

Ex

tra

ac

ce

ss

ch

arg

e f

rom

in

cu

mb

en

t fo

r li

ne

re

nta

l (L

CU

)

Ex

tra

ac

ce

ss

ch

arg

e f

rom

in

cu

mb

en

t fo

r li

ne

re

nta

l (E

UR

)

Lo

ca

l v

oic

e c

all

pe

r-m

inu

te c

ha

rge

(o

ffp

ea

k)

(LC

U)

Lo

ca

l v

oic

e c

all

pe

r-m

inu

te c

ha

rge

(o

ffp

ea

k)

(EU

R)

Lo

ca

l v

oic

e c

all

pe

r-m

inu

te c

ha

rge

(p

ea

k)

(LC

U)

Lo

ca

l v

oic

e c

all

pe

r-m

inu

te c

ha

rge

(p

ea

k)

(EU

R)

Na

tio

na

l v

oic

e c

all

pe

r-m

inu

te c

ha

rge

(o

ffp

ea

k)

(LC

U)

Na

tio

na

l v

oic

e c

all

pe

r-m

inu

te c

ha

rge

(o

ffp

ea

k)

(EU

R)

Na

tio

na

l v

oic

e c

all

pe

r-m

inu

te c

ha

rge

(p

ea

k)

(LC

U)

Na

tio

na

l v

oic

e c

all

pe

r-m

inu

te c

ha

rge

(p

ea

k)

(EU

R)

Fix

ed

-to

-mo

bil

e v

oic

e c

all

p

er-

min

ute

ch

arg

e

(off

pe

ak

) (L

CU

)

Fix

ed

-to

-mo

bil

e v

oic

e c

all

p

er-

min

ute

ch

arg

e

(off

pe

ak

) (E

UR

)

Fix

ed

-to

-mo

bil

e v

oic

e c

all

p

er-

min

ute

ch

arg

e (

pe

ak

) (L

CU

)

Triple-play pricing study 2Q 2011 © Analysys Mason

0.256 - EUR 19.9 19.9 0.0 0.0 19.9 19.9 - - - - - - - - - - - 1 - EUR 22.9 22.9 0.0 0.0 22.9 22.9 - - - - - - - - - - -

1.5 - EUR 49 49.0 0.0 0.0 49.0 49.0 - - - - - - - - - - - 1.5 - EUR 37 37.0 0.0 0.0 37.0 37.0 - - - - - - - - - - -

5.12 - EUR 69 69.0 0.0 0.0 69.0 69.0 - - - - - - - - - - - 10.2 - EUR 74 74.0 0.0 0.0 74.0 74.0 - - - - - - - - - - -

1.024 0 EUR 39.9 39.9 0.0 0.0 39.9 39.9 0.013 0.0125 0.045 0.045 0.013 0.0125 0.045 0.045 0.199 0.199 0.199 4 0 EUR 49.9 49.9 0.0 0.0 49.9 49.9 0.013 0.0125 0.045 0.045 0.013 0.0125 0.045 0.045 0.199 0.199 0.199

10.2 0 EUR 69.9 69.9 0.0 0.0 69.9 69.9 0.013 0.0125 0.045 0.045 0.013 0.0125 0.045 0.045 0.199 0.199 0.199 0.768 0 EUR 19.9 19.9 0.0 0.0 19.9 19.9 0.019 0.0194 0.053 0.0529 0.019 0.0194 0.053 0.0529 0.199 0.199 0.199 0.768 0 EUR 21.8 21.8 0.0 0.0 21.8 21.8 0.019 0.0194 0.053 0.0529 0.019 0.0194 0.053 0.0529 0.199 0.199 0.199 0.768 500 EUR 25.9 25.9 17.4 17.4 43.3 43.3 0.001 0.0013 0.046 0.046 0.024 0.024 0.056 0.056 0.199 0.199 0.199 0.348 200 EUR 22.49 22.5 17.4 17.4 39.9 39.9 0.001 0.0013 0.046 0.046 0.024 0.024 0.056 0.056 0.199 0.199 0.199

1 unlimited EUR 29.9 29.9 0.0 0.0 29.9 29.9 0.000 0 0.000 0 0.000 0 0.000 0 0.199 0.199 0.199 1 unlimited EUR 49.9 49.9 0.0 0.0 49.9 49.9 0.000 0 0.000 0 0.000 0 0.000 0 0.199 0.199 0.199

0.768 - EUR 34 34.0 0.0 0.0 34.0 34.0 - - - - - - - - - - - 1.5 - EUR 56.25 56.3 0.0 0.0 56.3 56.3 - - - - - - - - - - -

6 - EUR 83.1 83.1 0.0 0.0 83.1 83.1 - - - - - - - - - - - 0.768 1000 EUR 38.9 38.9 0.0 0.0 38.9 38.9 0.019 0.019 0.049 0.049 0.019 0.019 0.049 0.049 0.190 0.19 0.190

1 1000 EUR 49 49.0 0.0 0.0 49.0 49.0 0.019 0.019 0.049 0.049 0.019 0.019 0.049 0.049 0.190 0.19 0.190 6 1000 EUR 83.1 83.1 0.0 0.0 83.1 83.1 0.019 0.019 0.049 0.049 0.019 0.019 0.049 0.049 0.190 0.19 0.190

0.512 1000 EUR 29.9 29.9 0.0 0.0 29.9 29.9 0.019 0.019 0.049 0.049 0.019 0.019 0.049 0.049 0.190 0.19 0.190 0.768 1000 EUR 39.9 39.9 0.0 0.0 39.9 39.9 0.019 0.019 0.049 0.049 0.019 0.019 0.049 0.049 0.190 0.19 0.190

1 1000 EUR 49.9 49.9 0.0 0.0 49.9 49.9 0.019 0.019 0.049 0.049 0.019 0.019 0.049 0.049 0.190 0.19 0.190 6 1000 EUR 89.9 89.9 0.0 0.0 89.9 89.9 0.019 0.019 0.049 0.049 0.019 0.019 0.049 0.049 0.190 0.19 0.190

0.4 0 EUR 38.15 38.2 0.0 0.0 38.2 38.2 0.029 0.029 0.058 0.058 0.029 0.029 0.058 0.058 0.076 0.0762 0.114 0.4 0 EUR 38.15 38.2 0.0 0.0 38.2 38.2 0.029 0.029 0.058 0.058 0.029 0.029 0.058 0.058 0.076 0.0762 0.114 0.4 0 EUR 40.14 40.1 0.0 0.0 40.1 40.1 0.029 0.029 0.058 0.058 0.029 0.029 0.058 0.058 0.076 0.0762 0.114 0.4 0 EUR 53.14 53.1 0.0 0.0 53.1 53.1 0.029 0.029 0.058 0.058 0.029 0.029 0.058 0.058 0.076 0.0762 0.114 0.4 0 EUR 68.14 68.1 0.0 0.0 68.1 68.1 0.029 0.029 0.058 0.058 0.029 0.029 0.058 0.058 0.076 0.0762 0.114 0.4 0 EUR 48.15 48.2 0.0 0.0 48.2 48.2 0.029 0.029 0.058 0.058 0.029 0.029 0.058 0.058 0.076 0.0762 0.114 1.5 - EUR 32.92 32.9 0.0 0.0 32.9 32.9 - - - - - - - - - - - 1.5 - EUR 42.92 42.9 0.0 0.0 42.9 42.9 - - - - - - - - - - - 3.5 - EUR 43.46 43.5 0.0 0.0 43.5 43.5 - - - - - - - - - - - 3.5 - EUR 53.46 53.5 0.0 0.0 53.5 53.5 - - - - - - - - - - - 4.5 - EUR 56.73 56.7 0.0 0.0 56.7 56.7 - - - - - - - - - - - 0.4 - EUR 32.5 32.5 0.0 0.0 32.5 32.5 - - - - - - - - - - - 1.5 0 EUR 43.97 44.0 0.0 0.0 44.0 44.0 0.029 0.029 0.058 0.058 0.029 0.029 0.058 0.058 0.076 0.0762 0.114 3.5 0 EUR 54.31 54.3 0.0 0.0 54.3 54.3 0.029 0.029 0.058 0.058 0.029 0.029 0.058 0.058 0.076 0.0762 0.114 4.5 0 EUR 67.98 68.0 0.0 0.0 68.0 68.0 0.029 0.029 0.058 0.058 0.029 0.029 0.058 0.058 0.076 0.0762 0.114 1.5 - EUR 43.87 43.9 0.0 0.0 43.9 43.9 - - - - - - - - - - - 3.5 - EUR 54.21 54.2 0.0 0.0 54.2 54.2 - - - - - - - - - - -

Triple-play pricing study 2Q 2011 © Analysys Mason

4.5 - EUR 62.18 62.2 0.0 0.0 62.2 62.2 - - - - - - - - - - - 1.5 0 EUR 51.92 51.9 0.0 0.0 51.9 51.9 0.029 0.029 0.058 0.058 0.029 0.029 0.058 0.058 0.076 0.0762 0.114 3.5 0 EUR 62.46 62.5 0.0 0.0 62.5 62.5 0.029 0.029 0.058 0.058 0.029 0.029 0.058 0.058 0.076 0.0762 0.114 4.5 0 EUR 70.43 70.4 0.0 0.0 70.4 70.4 0.029 0.029 0.058 0.058 0.029 0.029 0.058 0.058 0.076 0.0762 0.114 1.5 0 EUR 71.92 71.9 0.0 0.0 71.9 71.9 0.029 0.029 0.058 0.058 0.029 0.029 0.058 0.058 0.076 0.0762 0.114 3.5 0 EUR 82.46 82.5 0.0 0.0 82.5 82.5 0.029 0.029 0.058 0.058 0.029 0.029 0.058 0.058 0.076 0.0762 0.114 4.5 0 EUR 90.43 90.4 0.0 0.0 90.4 90.4 0.029 0.029 0.058 0.058 0.029 0.029 0.058 0.058 0.076 0.0762 0.114

0.256 - EUR 18.9 18.9 0.0 0.0 18.9 18.9 - - - - - - - - - - - 1 - EUR 30.64 30.6 0.0 0.0 30.6 30.6 - - - - - - - - - - - 2 - EUR 44.95 45.0 0.0 0.0 45.0 45.0 - - - - - - - - - - -

3.5 - EUR 64.95 65.0 0.0 0.0 65.0 65.0 - - - - - - - - - - - 5 - EUR 99 99.0 0.0 0.0 99.0 99.0 - - - - - - - - - - -

0.512 - EUR 47.86 47.9 0.0 0.0 47.9 47.9 - - - - - - - - - - - 2 - EUR 62.81 62.8 0.0 0.0 62.8 62.8 - - - - - - - - - - -

3.5 - EUR 82.81 82.8 0.0 0.0 82.8 82.8 - - - - - - - - - - - 0.512 unlimited EUR 57.86 57.9 0.0 0.0 57.9 57.9 0.000 0 0.056 0.0559 0.000 0 0.056 0.0559 0.161 0.1607 0.161

2 unlimited EUR 67.81 67.8 0.0 0.0 67.8 67.8 0.000 0 0.056 0.0559 0.000 0 0.056 0.0559 0.161 0.1607 0.161 3.5 unlimited EUR 87.81 87.8 0.0 0.0 87.8 87.8 0.000 0 0.056 0.0559 0.000 0 0.056 0.0559 0.161 0.1607 0.161

5 unlimited EUR 111.9 111.9 0.0 0.0 111.9 111.9 0.000 0 0.056 0.0559 0.000 0 0.056 0.0559 0.161 0.1607 0.161 0.64 - EUR 25 25.0 19.0 19.0 44.0 44.0 - - - - - - - - - - - 0.64 - EUR 30 30.0 0.0 0.0 30.0 30.0 - - - - - - - - - - - 3.5 - EUR 35 35.0 0.0 0.0 35.0 35.0 - - - - - - - - - - - 3.5 unlimited EUR 40 40.0 0.0 0.0 40.0 40.0 0.000 0 0.025 0.0254 0.000 0 0.025 0.0254 0.160 0.16 0.160 3.5 unlimited EUR 45 45.0 0.0 0.0 45.0 45.0 0.000 0 0.000 0 0.000 0 0.000 0 0.160 0.16 0.160 3.5 - EUR 45 45.0 0.0 0.0 45.0 45.0 - - - - - - - - - - - 3.5 unlimited EUR 50 50.0 0.0 0.0 50.0 50.0 0.000 0 0.025 0.0254 0.000 0 0.025 0.0254 0.160 0.16 0.160 3.5 unlimited EUR 55 55.0 0.0 0.0 55.0 55.0 0.000 0 0.000 0 0.000 0 0.000 0 0.160 0.16 0.160

1 - BGN 20 10.2 13.8 7.1 33.8 17.3 - - - - - - - - - - - 1 - BGN 25 12.8 13.8 7.1 38.8 19.9 - - - - - - - - - - - 1 3600 BGN 30 15.4 0.0 0.0 30.0 15.4 0.000 0 0.018 0.00921 0.000 0 0.084 0.04299 0.208 0.10646 0.250 1 - BGN 24.8 12.7 13.8 7.1 38.6 19.8 - - - - - - - - - - - 1 3600 BGN 40 20.5 0.0 0.0 40.0 20.5 0.000 0 0.018 0.00921 0.000 0 0.084 0.04299 0.208 0.10646 0.250

10 - BGN 20 10.2 13.8 7.1 33.8 17.3 - - - - - - - - - - - 15 - BGN 25 12.8 13.8 7.1 38.8 19.9 - - - - - - - - - - - 25 - BGN 30 15.4 13.8 7.1 43.8 22.4 - - - - - - - - - - - 50 - BGN 50 25.6 13.8 7.1 63.8 32.7 - - - - - - - - - - -

3 0 BGN 24.9 12.7 0.0 0.0 24.9 12.7 0.035 0.01791 0.040 0.02047 0.050 0.02559 0.060 0.03071 0.270 0.1382 0.310 5 0 BGN 29.9 15.3 0.0 0.0 29.9 15.3 0.035 0.01791 0.040 0.02047 0.050 0.02559 0.060 0.03071 0.270 0.1382 0.310 5 0 BGN 34.9 17.9 0.0 0.0 34.9 17.9 0.035 0.01791 0.040 0.02047 0.050 0.02559 0.060 0.03071 0.270 0.1382 0.310 6 0 BGN 39.9 20.4 0.0 0.0 39.9 20.4 0.035 0.01791 0.040 0.02047 0.050 0.02559 0.060 0.03071 0.270 0.1382 0.310 3 - BGN 14.9 7.6 0.0 0.0 14.9 7.6 - - - - - - - - - - - 5 - BGN 19.9 10.2 0.0 0.0 19.9 10.2 - - - - - - - - - - -

Triple-play pricing study 2Q 2011 © Analysys Mason

6 - BGN 29.9 15.3 0.0 0.0 29.9 15.3 - - - - - - - - - - - 0.256 - HRK 99.8 13.5 73.8 10.0 173.6 23.5 - - - - - - - - - - - 0.256 - HRK 139.2 18.9 73.8 10.0 213.0 28.9 - - - - - - - - - - - 0.256 - HRK 179.5 24.3 73.8 10.0 253.3 34.3 - - - - - - - - - - -

0.5 - HRK 200.6 27.2 73.8 10.0 274.4 37.2 - - - - - - - - - - - 0.5 - HRK 240 32.5 73.8 10.0 313.8 42.5 - - - - - - - - - - - 0.5 - HRK 280.3 38.0 73.8 10.0 354.1 48.0 - - - - - - - - - - -

0.768 - HRK 351.9 47.7 73.8 10.0 425.7 57.7 - - - - - - - - - - - 0.768 - HRK 391.2 53.0 73.8 10.0 465.0 63.1 - - - - - - - - - - - 0.768 - HRK 431.5 58.5 73.8 10.0 505.3 68.5 - - - - - - - - - - - 0.256 - HRK 165.3 22.4 73.8 10.0 239.1 32.4 - - - - - - - - - - - 0.256 - HRK 204.7 27.8 73.8 10.0 278.5 37.8 - - - - - - - - - - - 0.256 - HRK 245 33.2 73.8 10.0 318.8 43.2 - - - - - - - - - - -

0.5 - HRK 266.2 36.1 73.8 10.0 340.0 46.1 - - - - - - - - - - - 0.5 - HRK 305.5 41.4 73.8 10.0 379.3 51.4 - - - - - - - - - - - 0.5 - HRK 345.8 46.9 73.8 10.0 419.6 56.9 - - - - - - - - - - -

0.768 - HRK 417.4 56.6 73.8 10.0 491.2 66.6 - - - - - - - - - - - 0.768 - HRK 456.7 61.9 73.8 10.0 530.5 71.9 - - - - - - - - - - - 0.768 - HRK 497 67.4 73.8 10.0 570.8 77.4 - - - - - - - - - - - 0.256 - HRK 53.43 7.2 73.8 10.0 127.2 17.3 - - - - - - - - - - - 0.256 - HRK 88.72 12.0 73.8 10.0 162.5 22.0 - - - - - - - - - - - 0.384 - HRK 83.68 11.3 73.8 10.0 157.5 21.4 - - - - - - - - - - - 0.384 - HRK 119 16.1 73.8 10.0 192.8 26.1 - - - - - - - - - - - 0.512 - HRK 113.9 15.4 73.8 10.0 187.7 25.5 - - - - - - - - - - - 0.512 - HRK 149.2 20.2 73.8 10.0 223.0 30.2 - - - - - - - - - - -

0.64 - HRK 144.2 19.6 73.8 10.0 218.0 29.6 - - - - - - - - - - - 0.64 - HRK 179.5 24.3 73.8 10.0 253.3 34.3 - - - - - - - - - - - 0.64 - HRK 224.8 30.5 73.8 10.0 298.6 40.5 - - - - - - - - - - - 0.64 - HRK 260.1 35.3 73.8 10.0 333.9 45.3 - - - - - - - - - - - 0.64 - HRK 306.5 41.6 73.8 10.0 380.3 51.6 - - - - - - - - - - - 0.64 - HRK 341.8 46.3 73.8 10.0 415.6 56.4 - - - - - - - - - - -

0.384 0 HRK 130.1 17.6 73.8 10.0 203.9 27.7 0.140 0.01898 0.270 0.03661 0.140 0.01898 0.270 0.03661 0.870 0.11798 1.730 0.384 0 HRK 231.9 31.4 73.8 10.0 305.7 41.5 0.140 0.01898 0.270 0.03661 0.140 0.01898 0.270 0.03661 0.870 0.11798 1.730 0.512 0 HRK 262.1 35.5 73.8 10.0 335.9 45.6 0.140 0.01898 0.270 0.03661 0.140 0.01898 0.270 0.03661 0.870 0.11798 1.730 0.384 0 HRK 231.9 31.4 73.8 10.0 305.7 41.5 0.140 0.01898 0.270 0.03661 0.140 0.01898 0.270 0.03661 0.870 0.11798 1.730 0.256 - HRK 94.77 12.9 0.0 0.0 94.8 12.9 - - - - - - - - - - - 0.512 - HRK 146.2 19.8 0.0 0.0 146.2 19.8 - - - - - - - - - - - 1.024 - HRK 437.6 59.3 0.0 0.0 437.6 59.3 - - - - - - - - - - - 0.512 - HRK 109.9 14.9 0.0 0.0 109.9 14.9 - - - - - - - - - - - 0.512 unlimited HRK 160.3 21.7 0.0 0.0 160.3 21.7 0.000 0 0.000 0 0.000 0 0.000 0 0.860 0.11662 1.600 0.896 unlimited HRK 210.7 28.6 0.0 0.0 210.7 28.6 0.000 0 0.000 0 0.000 0 0.000 0 0.860 0.11662 1.600 1.024 unlimited HRK 281.3 38.1 0.0 0.0 281.3 38.1 0.000 0 0.000 0 0.000 0 0.000 0 0.860 0.11662 1.600

Triple-play pricing study 2Q 2011 © Analysys Mason

1.28 unlimited HRK 462.8 62.8 0.0 0.0 462.8 62.8 0.000 0 0.000 0 0.000 0 0.000 0 0.860 0.11662 1.600 1.536 unlimited HRK 660.3 89.5 0.0 0.0 660.3 89.5 0.000 0 0.000 0 0.000 0 0.000 0 0.860 0.11662 1.600 0.512 - HRK 160.3 21.7 0.0 0.0 160.3 21.7 - - - - - - - - - - - 0.896 - HRK 210.7 28.6 0.0 0.0 210.7 28.6 - - - - - - - - - - - 1.024 - HRK 281.3 38.1 0.0 0.0 281.3 38.1 - - - - - - - - - - -

1.28 - HRK 462.8 62.8 0.0 0.0 462.8 62.8 - - - - - - - - - - - 1.536 - HRK 660.3 89.5 0.0 0.0 660.3 89.5 - - - - - - - - - - - 0.512 unlimited HRK 226.8 30.8 0.0 0.0 226.8 30.8 0.000 0 0.000 0 0.000 0 0.000 0 0.860 0.11662 1.600 0.896 unlimited HRK 277.3 37.6 0.0 0.0 277.3 37.6 0.000 0 0.000 0 0.000 0 0.000 0 0.860 0.11662 1.600 1.024 unlimited HRK 347.8 47.2 0.0 0.0 347.8 47.2 0.000 0 0.000 0 0.000 0 0.000 0 0.860 0.11662 1.600

1.28 unlimited HRK 529.3 71.8 0.0 0.0 529.3 71.8 0.000 0 0.000 0 0.000 0 0.000 0 0.860 0.11662 1.600 1.536 unlimited HRK 726.8 98.6 0.0 0.0 726.8 98.6 0.000 0 0.000 0 0.000 0 0.000 0 0.860 0.11662 1.600 0.512 unlimited HRK 192.6 26.1 0.0 0.0 192.6 26.1 0.000 0 0.000 0 0.000 0 0.000 0 0.860 0.11662 1.600

1 - CZK 750 30.9 0.0 0.0 750.0 30.9 - - - - - - - - - - - 2 - CZK 850 35.0 0.0 0.0 850.0 35.0 - - - - - - - - - - - 1 - CZK 950 39.1 0.0 0.0 950.0 39.1 - - - - - - - - - - - 1 - CZK 1050 43.2 0.0 0.0 1,050.0 43.2 - - - - - - - - - - - 1 - CZK 1300 53.5 0.0 0.0 1,300.0 53.5 - - - - - - - - - - - 1 - CZK 950 39.1 0.0 0.0 950.0 39.1 - - - - - - - - - - - 1 - CZK 1050 43.2 0.0 0.0 1,050.0 43.2 - - - - - - - - - - - 1 - CZK 1300 53.5 0.0 0.0 1,300.0 53.5 - - - - - - - - - - - 1 - CZK 1000 41.2 0.0 0.0 1,000.0 41.2 - - - - - - - - - - - 1 300 CZK 870 35.8 0.0 0.0 870.0 35.8 0.700 0.02882 1.400 0.05764 0.700 0.02882 1.400 0.05764 4.690 0.19309 5.200 1 800 CZK 940 38.7 0.0 0.0 940.0 38.7 0.700 0.02882 1.400 0.05764 0.700 0.02882 1.400 0.05764 4.690 0.19309 5.200 1 unlimited CZK 1120 46.1 0.0 0.0 1,120.0 46.1 0.000 0 0.000 0 0.000 0 0.000 0 4.690 0.19309 5.200 1 - CZK 494 20.3 0.0 0.0 494.0 20.3 - - - - - - - - - - -

1.5 - CZK 599 24.7 0.0 0.0 599.0 24.7 - - - - - - - - - - - 5 - CZK 799 32.9 0.0 0.0 799.0 32.9 - - - - - - - - - - -

10 - CZK 999 41.1 0.0 0.0 999.0 41.1 - - - - - - - - - - - 1 0 CZK 594 24.5 0.0 0.0 594.0 24.5 0.580 0.02388 1.150 0.04735 0.580 0.02388 1.150 0.04735 4.910 0.20214 4.910 1 - CZK 599 24.7 0.0 0.0 599.0 24.7 - - - - - - - - - - -

1.5 - CZK 699 28.8 0.0 0.0 699.0 28.8 - - - - - - - - - - - 2 unlimited DKK 299 40.1 0.0 0.0 299.0 40.1 0.000 0 0.000 0 0.000 0 0.000 0 0.790 0.10594 0.790 2 unlimited DKK 449 60.2 0.0 0.0 449.0 60.2 0.000 0 0.000 0 0.000 0 0.000 0 0.790 0.10594 0.790

0.512 - DKK 179 24.0 134.0 18.0 313.0 42.0 - - - - - - - - - - - 1 - DKK 199 26.7 134.0 18.0 333.0 44.7 - - - - - - - - - - - 1 - DKK 249 33.4 134.0 18.0 383.0 51.4 - - - - - - - - - - - 1 - DKK 299 40.1 134.0 18.0 433.0 58.1 - - - - - - - - - - - 2 - DKK 349 46.8 134.0 18.0 483.0 64.8 - - - - - - - - - - -

0.512 0 DKK 179 24.0 0.0 0.0 179.0 24.0 0.290 0.03889 0.290 0.03889 0.290 0.03889 0.290 0.03889 1.290 0.17299 1.290 1 0 DKK 199 26.7 0.0 0.0 199.0 26.7 0.290 0.03889 0.290 0.03889 0.290 0.03889 0.290 0.03889 1.290 0.17299 1.290 1 0 DKK 249 33.4 0.0 0.0 249.0 33.4 0.290 0.03889 0.290 0.03889 0.290 0.03889 0.290 0.03889 1.290 0.17299 1.290

Triple-play pricing study 2Q 2011 © Analysys Mason

1 0 DKK 299 40.1 0.0 0.0 299.0 40.1 0.290 0.03889 0.290 0.03889 0.290 0.03889 0.290 0.03889 1.290 0.17299 1.290 2 0 DKK 349 46.8 0.0 0.0 349.0 46.8 0.290 0.03889 0.290 0.03889 0.290 0.03889 0.290 0.03889 1.290 0.17299 1.290

0.512 unlimited DKK 278 37.3 0.0 0.0 278.0 37.3 0.000 0 0.000 0 0.000 0 0.000 0 1.290 0.17299 1.290 1 unlimited DKK 298 40.0 0.0 0.0 298.0 40.0 0.000 0 0.000 0 0.000 0 0.000 0 1.290 0.17299 1.290 1 unlimited DKK 348 46.7 0.0 0.0 348.0 46.7 0.000 0 0.000 0 0.000 0 0.000 0 1.290 0.17299 1.290 1 unlimited DKK 398 53.4 0.0 0.0 398.0 53.4 0.000 0 0.000 0 0.000 0 0.000 0 1.290 0.17299 1.290 2 unlimited DKK 448 60.1 0.0 0.0 448.0 60.1 0.000 0 0.000 0 0.000 0 0.000 0 1.290 0.17299 1.290

0.512 UnlimitedDKK 169 22.7 0.0 0.0 169.0 22.7 0.000 0 0.000 0 0.000 0 0.000 0 0.750 0.10058 0.750 0.512 UnlimitedDKK 189 25.3 0.0 0.0 189.0 25.3 0.000 0 0.000 0 0.000 0 0.000 0 0.750 0.10058 0.750

1 UnlimitedDKK 199 26.7 0.0 0.0 199.0 26.7 0.000 0 0.000 0 0.000 0 0.000 0 0.750 0.10058 0.750 1 UnlimitedDKK 239 32.0 0.0 0.0 239.0 32.0 0.000 0 0.000 0 0.000 0 0.000 0 0.750 0.10058 0.750 1 UnlimitedDKK 329 44.1 0.0 0.0 329.0 44.1 0.000 0 0.000 0 0.000 0 0.000 0 0.750 0.10058 0.750

0.512 UnlimitedDKK 228 30.6 0.0 0.0 228.0 30.6 0.000 0 0.000 0 0.000 0 0.000 0 0.750 0.10058 0.750 0.512 UnlimitedDKK 248 33.3 0.0 0.0 248.0 33.3 0.000 0 0.000 0 0.000 0 0.000 0 0.750 0.10058 0.750

1 UnlimitedDKK 258 34.6 0.0 0.0 258.0 34.6 0.000 0 0.000 0 0.000 0 0.000 0 0.750 0.10058 0.750 1 UnlimitedDKK 298 40.0 0.0 0.0 298.0 40.0 0.000 0 0.000 0 0.000 0 0.000 0 0.750 0.10058 0.750 1 UnlimitedDKK 388 52.0 0.0 0.0 388.0 52.0 0.000 0 0.000 0 0.000 0 0.000 0 0.750 0.10058 0.750

0.512 UnlimitedDKK 208 27.9 0.0 0.0 208.0 27.9 0.000 0 0.000 0 0.000 0 0.000 0 0.750 0.10058 0.750 0.512 UnlimitedDKK 228 30.6 0.0 0.0 228.0 30.6 0.000 0 0.000 0 0.000 0 0.000 0 0.750 0.10058 0.750

1 UnlimitedDKK 238 31.9 0.0 0.0 238.0 31.9 0.000 0 0.000 0 0.000 0 0.000 0 0.750 0.10058 0.750 1 UnlimitedDKK 278 37.3 0.0 0.0 278.0 37.3 0.000 0 0.000 0 0.000 0 0.000 0 0.750 0.10058 0.750 1 UnlimitedDKK 368 49.3 0.0 0.0 368.0 49.3 0.000 0 0.000 0 0.000 0 0.000 0 0.750 0.10058 0.750

0.768 0 EUR 16.55 16.6 0.0 0.0 16.6 16.6 0.018 0.0182 0.022 0.0221 0.018 0.0182 0.022 0.0221 0.178 0.1777 0.178 0.768 0 EUR 29.53 29.5 0.0 0.0 29.5 29.5 0.018 0.0182 0.022 0.0221 0.018 0.0182 0.022 0.0221 0.178 0.1777 0.178

0.25 - EUR 10.16 10.2 0.0 0.0 10.2 10.2 - - - - - - - - - - - 1 - EUR 15.91 15.9 0.0 0.0 15.9 15.9 - - - - - - - - - - - 4 - EUR 21.03 21.0 0.0 0.0 21.0 21.0 - - - - - - - - - - -

20 - EUR 26.78 26.8 0.0 0.0 26.8 26.8 - - - - - - - - - - - 0.25 104.693 EUR 12.01 12.0 0.0 0.0 12.0 12.0 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.178 0.1783 0.178

1 104.693 EUR 17.76 17.8 0.0 0.0 17.8 17.8 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.178 0.1783 0.178 4 104.693 EUR 22.88 22.9 0.0 0.0 22.9 22.9 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.178 0.1783 0.178

20 104.693 EUR 28.63 28.6 0.0 0.0 28.6 28.6 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.178 0.1783 0.178 0.25 0 EUR 12.08 12.1 0.0 0.0 12.1 12.1 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.178 0.1783 0.178

1 0 EUR 17.83 17.8 0.0 0.0 17.8 17.8 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.178 0.1783 0.178 4 0 EUR 22.95 23.0 0.0 0.0 23.0 23.0 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.178 0.1783 0.178

20 0 EUR 28.7 28.7 0.0 0.0 28.7 28.7 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.178 0.1783 0.178 0.25 UnlimitedEUR 16.55 16.6 0.0 0.0 16.6 16.6 0.000 0 0.000 0 0.000 0 0.000 0 0.178 0.1783 0.178

1 UnlimitedEUR 22.3 22.3 0.0 0.0 22.3 22.3 0.000 0 0.000 0 0.000 0 0.000 0 0.178 0.1783 0.178 4 UnlimitedEUR 27.42 27.4 0.0 0.0 27.4 27.4 0.000 0 0.000 0 0.000 0 0.000 0 0.178 0.1783 0.178

20 UnlimitedEUR 33.17 33.2 0.0 0.0 33.2 33.2 0.000 0 0.000 0 0.000 0 0.000 0 0.178 0.1783 0.178 0.25 - EUR 10.8 10.8 0.0 0.0 10.8 10.8 - - - - - - - - - - -

1 - EUR 16.55 16.6 0.0 0.0 16.6 16.6 - - - - - - - - - - -

Triple-play pricing study 2Q 2011 © Analysys Mason

4 - EUR 21.67 21.7 0.0 0.0 21.7 21.7 - - - - - - - - - - - 20 - EUR 27.42 27.4 0.0 0.0 27.4 27.4 - - - - - - - - - - -

0.25 0 EUR 10.8 10.8 0.0 0.0 10.8 10.8 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.178 0.1783 0.178 1 0 EUR 16.55 16.6 0.0 0.0 16.6 16.6 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.178 0.1783 0.178 4 0 EUR 21.67 21.7 0.0 0.0 21.7 21.7 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.178 0.1783 0.178

20 0 EUR 27.42 27.4 0.0 0.0 27.4 27.4 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.178 0.1783 0.178 0.25 0 EUR 12.72 12.7 0.0 0.0 12.7 12.7 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.178 0.1783 0.178

1 0 EUR 18.47 18.5 0.0 0.0 18.5 18.5 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.178 0.1783 0.178 4 0 EUR 23.59 23.6 0.0 0.0 23.6 23.6 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.178 0.1783 0.178

20 0 EUR 29.34 29.3 0.0 0.0 29.3 29.3 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.018 0.0177 0.178 0.1783 0.178 0.25 UnlimitedEUR 17.19 17.2 0.0 0.0 17.2 17.2 0.000 0 0.000 0 0.000 0 0.000 0 0.178 0.1783 0.178

1 UnlimitedEUR 22.94 22.9 0.0 0.0 22.9 22.9 0.000 0 0.000 0 0.000 0 0.000 0 0.178 0.1783 0.178 4 UnlimitedEUR 28.06 28.1 0.0 0.0 28.1 28.1 0.000 0 0.000 0 0.000 0 0.000 0 0.178 0.1783 0.178

20 UnlimitedEUR 33.81 33.8 0.0 0.0 33.8 33.8 0.000 0 0.000 0 0.000 0 0.000 0 0.178 0.1783 0.178 0.256 0 EUR 18.85 18.9 0.0 0.0 18.9 18.9 0.016 0.016 0.016 0.016 0.016 0.016 0.016 0.016 0.230 0.23 0.230 0.512 0 EUR 25.25 25.3 0.0 0.0 25.3 25.3 0.016 0.016 0.016 0.016 0.016 0.016 0.016 0.016 0.230 0.23 0.230

5 0 EUR 21.41 21.4 0.0 0.0 21.4 21.4 0.016 0.016 0.016 0.016 0.016 0.016 0.016 0.016 0.230 0.23 0.230 5 0 EUR 22.69 22.7 0.0 0.0 22.7 22.7 0.016 0.016 0.016 0.016 0.016 0.016 0.016 0.016 0.230 0.23 0.230

100 0 EUR 25.25 25.3 0.0 0.0 25.3 25.3 0.016 0.016 0.016 0.016 0.016 0.016 0.016 0.016 0.230 0.23 0.230 20 0 EUR 40.84 40.8 0.0 0.0 40.8 40.8 0.016 0.016 0.016 0.016 0.016 0.016 0.016 0.016 0.230 0.23 0.230

0.064 - EUR 9.01 9.0 0.0 0.0 9.0 9.0 - - - - - - - - - - - 0.256 - EUR 12.21 12.2 0.0 0.0 12.2 12.2 - - - - - - - - - - - 0.256 - EUR 15.4 15.4 0.0 0.0 15.4 15.4 - - - - - - - - - - - 0.512 - EUR 18.6 18.6 0.0 0.0 18.6 18.6 - - - - - - - - - - - 0.512 - EUR 21.79 21.8 0.0 0.0 21.8 21.8 - - - - - - - - - - - 0.512 - EUR 24.99 25.0 0.0 0.0 25.0 25.0 - - - - - - - - - - -

1 - EUR 9.52 9.5 0.0 0.0 9.5 9.5 - - - - - - - - - - - 5 - EUR 12.72 12.7 0.0 0.0 12.7 12.7 - - - - - - - - - - -

10 - EUR 19.11 19.1 0.0 0.0 19.1 19.1 - - - - - - - - - - - 1 - EUR 29.9 29.9 0.0 0.0 29.9 29.9 - - - - - - - - - - - 1 - EUR 34.9 34.9 0.0 0.0 34.9 34.9 - - - - - - - - - - - 1 - EUR 49.4 49.4 0.0 0.0 49.4 49.4 - - - - - - - - - - - 1 - EUR 54.93 54.9 0.0 0.0 54.9 54.9 - - - - - - - - - - - 1 - EUR 54.9 54.9 0.0 0.0 54.9 54.9 - - - - - - - - - - -

0.5 - EUR 29.9 29.9 8.3 8.3 38.2 38.2 - - - - - - - - - - - 1 - EUR 35.9 35.9 8.3 8.3 44.2 44.2 - - - - - - - - - - - 2 - EUR 44.9 44.9 8.3 8.3 53.2 53.2 - - - - - - - - - - - 1 - EUR 29.9 29.9 0.0 0.0 29.9 29.9 - - - - - - - - - - - 2 - EUR 35.9 35.9 0.0 0.0 35.9 35.9 - - - - - - - - - - - 5 - EUR 44.9 44.9 0.0 0.0 44.9 44.9 - - - - - - - - - - -

10 - EUR 54.9 54.9 0.0 0.0 54.9 54.9 - - - - - - - - - - - 1 - EUR 39.8 39.8 0.0 0.0 39.8 39.8 - - - - - - - - - - -

Triple-play pricing study 2Q 2011 © Analysys Mason

2 - EUR 45.8 45.8 0.0 0.0 45.8 45.8 - - - - - - - - - - - 5 - EUR 54.8 54.8 0.0 0.0 54.8 54.8 - - - - - - - - - - -

10 - EUR 64.8 64.8 0.0 0.0 64.8 64.8 - - - - - - - - - - - 0.5 - EUR 39.8 39.8 8.3 8.3 48.1 48.1 - - - - - - - - - - -

1 - EUR 45.8 45.8 8.3 8.3 54.1 54.1 - - - - - - - - - - - 2 - EUR 54.8 54.8 8.3 8.3 63.1 63.1 - - - - - - - - - - -

0.8 unlimited EUR 33.9 33.9 0.0 0.0 33.9 33.9 0.000 0 0.000 0 0.000 0 0.000 0 0.160 0.16 0.160 0.8 unlimited EUR 38.9 38.9 0.0 0.0 38.9 38.9 0.000 0 0.000 0 0.000 0 0.000 0 0.160 0.16 0.160 0.8 unlimited EUR 33.9 33.9 0.0 0.0 33.9 33.9 0.000 0 0.000 0 0.000 0 0.000 0 0.160 0.16 0.160 0.8 unlimited EUR 38.9 38.9 0.0 0.0 38.9 38.9 0.000 0 0.000 0 0.000 0 0.000 0 0.160 0.16 0.160 0.8 unlimited EUR 28.9 28.9 16.0 16.0 44.9 44.9 0.000 0 0.000 0 0.000 0 0.000 0 0.160 0.16 0.160 0.8 unlimited EUR 33.9 33.9 16.0 16.0 49.9 49.9 0.000 0 0.000 0 0.000 0 0.000 0 0.160 0.16 0.160 0.8 unlimited EUR 28.9 28.9 16.0 16.0 44.9 44.9 0.000 0 0.000 0 0.000 0 0.000 0 0.160 0.16 0.160 0.8 unlimited EUR 33.9 33.9 16.0 16.0 49.9 49.9 0.000 0 0.000 0 0.000 0 0.000 0 0.160 0.16 0.160 0.8 - EUR 21 21.0 16.0 16.0 37.0 37.0 - - - - - - - - - - - 10 unlimited EUR 38.9 38.9 0.0 0.0 38.9 38.9 0.000 0 0.000 0 0.000 0 0.000 0 0.160 0.16 0.160

1 unlimited EUR 29.99 30.0 0.0 0.0 30.0 30.0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 50 unlimited EUR 29.99 30.0 0.0 0.0 30.0 30.0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000

1 unlimited EUR 31.98 32.0 0.0 0.0 32.0 32.0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 50 unlimited EUR 31.98 32.0 0.0 0.0 32.0 32.0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000

1 unlimited EUR 29.99 30.0 0.0 0.0 30.0 30.0 0.000 0 0.000 0 0.000 0 0.000 0 0.070 0.07 0.220 1 unlimited EUR 35.98 36.0 0.0 0.0 36.0 36.0 0.000 0 0.000 0 0.000 0 0.000 0 0.070 0.07 0.220

0.5 unlimited EUR 37.9 37.9 0.0 0.0 37.9 37.9 0.000 0 0.000 0 0.000 0 0.000 0 0.160 0.16 0.160 0.5 unlimited EUR 42.9 42.9 0.0 0.0 42.9 42.9 0.000 0 0.000 0 0.000 0 0.000 0 0.160 0.16 0.160 0.5 unlimited EUR 52.9 52.9 0.0 0.0 52.9 52.9 0.000 0 0.000 0 0.000 0 0.000 0 0.160 0.16 0.160

1 unlimited EUR 31.9 31.9 0.0 0.0 31.9 31.9 0.000 0 0.000 0 0.000 0 0.000 0 0.030 0.03 0.190 0.5 unlimited EUR 36.9 36.9 0.0 0.0 36.9 36.9 0.000 0 0.000 0 0.000 0 0.000 0 0.030 0.03 0.190 0.1 - EUR 20.9 20.9 0.0 0.0 20.9 20.9 - - - - - - - - - - -

1 - EUR 15.9 15.9 0.0 0.0 15.9 15.9 - - - - - - - - - - - 50 unlimited EUR 34.9 34.9 0.0 0.0 34.9 34.9 0.000 0 0.000 0 0.000 0 0.000 0 0.030 0.03 0.190 50 unlimited EUR 39.9 39.9 0.0 0.0 39.9 39.9 0.000 0 0.000 0 0.000 0 0.000 0 0.030 0.03 0.190

1 unlimited EUR 44.95 45.0 0.0 0.0 45.0 45.0 0.000 0 0.000 0 0.000 0 0.000 0 0.129 0.129 0.129 1 unlimited EUR 34.95 35.0 0.0 0.0 35.0 35.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190

0.192 0 EUR 29.95 30.0 0.0 0.0 30.0 30.0 0.029 0.029 0.029 0.029 0.029 0.029 0.029 0.029 0.190 0.19 0.190 1.184 unlimited EUR 44.95 45.0 0.0 0.0 45.0 45.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190

5 unlimited EUR 54.95 55.0 0.0 0.0 55.0 55.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 10 unlimited EUR 64.95 65.0 0.0 0.0 65.0 65.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190

5 unlimited EUR 44.95 45.0 0.0 0.0 45.0 45.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 10 unlimited EUR 44.95 45.0 0.0 0.0 45.0 45.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190

0.512 0 EUR 24.99 25.0 0.0 0.0 25.0 25.0 0.029 0.029 0.029 0.029 0.029 0.029 0.029 0.029 0.199 0.199 0.199 1.024 0 EUR 29.98 30.0 0.0 0.0 30.0 30.0 0.029 0.029 0.029 0.029 0.029 0.029 0.029 0.029 0.199 0.199 0.199 0.512 unlimited EUR 29.99 30.0 0.0 0.0 30.0 30.0 0.000 0 0.000 0 0.000 0 0.000 0 0.199 0.199 0.199

Triple-play pricing study 2Q 2011 © Analysys Mason

1.024 unlimited EUR 34.99 35.0 0.0 0.0 35.0 35.0 0.000 0 0.000 0 0.000 0 0.000 0 0.199 0.199 0.199 10 unlimited EUR 39.99 40.0 0.0 0.0 40.0 40.0 0.000 0 0.000 0 0.000 0 0.000 0 0.199 0.199 0.199 0.8 unlimited EUR 29.95 30.0 0.0 0.0 30.0 30.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 10 unlimited EUR 39.95 40.0 0.0 0.0 40.0 40.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 0.8 unlimited EUR 39.95 40.0 0.0 0.0 40.0 40.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 0.8 unlimited EUR 29.95 30.0 0.0 0.0 30.0 30.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 10 unlimited EUR 39.95 40.0 0.0 0.0 40.0 40.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190

1 0 EUR 24.9 24.9 0.0 0.0 24.9 24.9 0.019 0.019 0.035 0.035 0.019 0.019 0.035 0.035 0.220 0.22 0.220 1 unlimited EUR 29.9 29.9 0.0 0.0 29.9 29.9 0.000 0 0.000 0 0.000 0 0.000 0 0.220 0.22 0.220 1 unlimited EUR 39.9 39.9 0.0 0.0 39.9 39.9 0.000 0 0.000 0 0.000 0 0.000 0 0.150 0.15 0.150 1 0 EUR 29.89 29.9 0.0 0.0 29.9 29.9 0.019 0.019 0.035 0.035 0.019 0.019 0.035 0.035 0.220 0.22 0.220 1 unlimited EUR 34.89 34.9 0.0 0.0 34.9 34.9 0.000 0 0.000 0 0.000 0 0.000 0 0.220 0.22 0.220 1 unlimited EUR 44.89 44.9 0.0 0.0 44.9 44.9 0.000 0 0.000 0 0.000 0 0.000 0 0.150 0.15 0.150 1 0 EUR 34.9 34.9 0.0 0.0 34.9 34.9 0.019 0.019 0.035 0.035 0.019 0.019 0.035 0.035 0.220 0.22 0.220 1 unlimited EUR 39.9 39.9 0.0 0.0 39.9 39.9 0.000 0 0.000 0 0.000 0 0.000 0 0.150 0.15 0.150

0.5 unlimited EUR 29.9 29.9 0.0 0.0 29.9 29.9 0.000 0 0.000 0 0.000 0 0.000 0 0.220 0.22 0.220 0.8 unlimited EUR 39.9 39.9 0.0 0.0 39.9 39.9 0.000 0 0.000 0 0.000 0 0.000 0 0.220 0.22 0.220

0.256 - EUR 17.06 17.1 15.3 15.3 32.3 32.3 - - - - - - - - - - - 0.256 - EUR 12.3 12.3 15.3 15.3 27.6 27.6 - - - - - - - - - - -

1 - EUR 23.26 23.3 15.3 15.3 38.5 38.5 - - - - - - - - - - - 1 - EUR 16.43 16.4 15.3 15.3 31.7 31.7 - - - - - - - - - - -

0.256 180 EUR 34.5 34.5 0.0 0.0 34.5 34.5 0.032 0.03198 0.032 0.03198 0.068 0.06765 0.068 0.06765 0.103 0.10332 0.103 0.256 180 EUR 38.91 38.9 0.0 0.0 38.9 38.9 0.032 0.03198 0.032 0.03198 0.068 0.06765 0.068 0.06765 0.103 0.10332 0.103 0.256 unlimited EUR 41.5 41.5 0.0 0.0 41.5 41.5 0.000 0 0.000 0 0.000 0 0.000 0 0.103 0.10332 0.103 0.256 unlimited EUR 45.81 45.8 0.0 0.0 45.8 45.8 0.000 0 0.000 0 0.000 0 0.000 0 0.103 0.10332 0.103

1 unlimited EUR 45.5 45.5 0.0 0.0 45.5 45.5 0.000 0 0.000 0 0.000 0 0.000 0 0.103 0.10332 0.103 1 unlimited EUR 49.81 49.8 0.0 0.0 49.8 49.8 0.000 0 0.000 0 0.000 0 0.000 0 0.103 0.10332 0.103

0.256 - EUR 32.06 32.1 15.3 15.3 47.3 47.3 - - - - - - - - - - - 1 - EUR 38.26 38.3 15.3 15.3 53.5 53.5 - - - - - - - - - - -

0.256 180 EUR 49.5 49.5 0.0 0.0 49.5 49.5 0.032 0.03198 0.032 0.03198 0.068 0.06765 0.068 0.06765 0.103 0.10332 0.103 0.256 180 EUR 53.81 53.8 0.0 0.0 53.8 53.8 0.032 0.03198 0.032 0.03198 0.068 0.06765 0.068 0.06765 0.103 0.10332 0.103 0.256 unlimited EUR 56.5 56.5 0.0 0.0 56.5 56.5 0.000 0 0.000 0 0.000 0 0.000 0 0.103 0.10332 0.103 0.256 unlimited EUR 60.81 60.8 0.0 0.0 60.8 60.8 0.000 0 0.000 0 0.000 0 0.000 0 0.103 0.10332 0.103

1 unlimited EUR 60.5 60.5 0.0 0.0 60.5 60.5 0.000 0 0.000 0 0.000 0 0.000 0 0.103 0.10332 0.103 1 unlimited EUR 64.81 64.8 0.0 0.0 64.8 64.8 0.000 0 0.000 0 0.000 0 0.000 0 0.103 0.10332 0.103 1 - EUR 25.74 25.7 0.0 0.0 25.7 25.7 - - - - - - - - - - - 1 unlimited EUR 34.9 34.9 0.0 0.0 34.9 34.9 0.000 0 0.000 0 0.000 0 0.000 0 0.031 0.0309 0.031 1 unlimited EUR 41.24 41.2 0.0 0.0 41.2 41.2 0.000 0 0.000 0 0.000 0 0.000 0 0.031 0.0309 0.031 1 - HUF 6050 22.7 4,150.0 15.6 ### 38.4 - - - - - - - - - - - 1 - HUF 7100 26.7 4,150.0 15.6 ### 42.3 - - - - - - - - - - - 5 - HUF 9700 36.5 4,150.0 15.6 ### 52.1 - - - - - - - - - - - 4 - HUF 11800 44.4 4,150.0 15.6 ### 60.0 - - - - - - - - - - -

Triple-play pricing study 2Q 2011 © Analysys Mason

0.5 - HUF 6050 22.7 0.0 0.0 6,050.0 22.7 - - - - - - - - - - - 0.5 - HUF 7100 26.7 0.0 0.0 7,100.0 26.7 - - - - - - - - - - - 1.5 - HUF 9700 36.5 0.0 0.0 9,700.0 36.5 - - - - - - - - - - -

4 - HUF 11800 44.4 0.0 0.0 ### 44.4 - - - - - - - - - - - 8 - HUF 15400 57.9 0.0 0.0 ### 57.9 - - - - - - - - - - -

16 - HUF 17400 65.4 0.0 0.0 ### 65.4 - - - - - - - - - - - 2.5 - HUF 6050 22.7 0.0 0.0 6,050.0 22.7 - - - - - - - - - - - 2.5 - HUF 7100 26.7 0.0 0.0 7,100.0 26.7 - - - - - - - - - - - 7.5 - HUF 9700 36.5 0.0 0.0 9,700.0 36.5 - - - - - - - - - - -

12.5 - HUF 11800 44.4 0.0 0.0 ### 44.4 - - - - - - - - - - - 25 - HUF 15400 57.9 0.0 0.0 ### 57.9 - - - - - - - - - - - 40 - HUF 17400 65.4 0.0 0.0 ### 65.4 - - - - - - - - - - - 2.5 - HUF 6840 25.7 0.0 0.0 6,840.0 25.7 - - - - - - - - - - - 2.5 0 HUF 8890 33.4 0.0 0.0 8,890.0 33.4 15.000 0.0564 15.000 0.0564 30.000 0.1128 30.000 0.1128 39.000 0.14664 69.000 2.5 0 HUF 6640 25.0 0.0 0.0 6,640.0 25.0 15.000 0.0564 15.000 0.0564 30.000 0.1128 30.000 0.1128 39.000 0.14664 69.000

1 0 HUF 10990 41.3 0.0 0.0 ### 41.3 15.000 0.0564 15.000 0.0564 30.000 0.1128 30.000 0.1128 39.000 0.14664 69.000 4 0 HUF 16990 63.9 0.0 0.0 ### 63.9 15.000 0.0564 15.000 0.0564 30.000 0.1128 30.000 0.1128 39.000 0.14664 69.000

0.5 - HUF 5194 19.5 4,150.0 15.6 9,344.0 35.1 - - - - - - - - - - - 0.5 - HUF 6640 25.0 4,150.0 15.6 ### 40.6 - - - - - - - - - - - 0.5 - HUF 8440 31.7 4,150.0 15.6 ### 47.3 - - - - - - - - - - -

0.128 - HUF 2490 9.4 4,150.0 15.6 6,640.0 25.0 - - - - - - - - - - - 0.192 - HUF 3490 13.1 4,150.0 15.6 7,640.0 28.7 - - - - - - - - - - -

0.5 - HUF 5490 20.6 4,150.0 15.6 9,640.0 36.2 - - - - - - - - - - - 0.5 - HUF 6990 26.3 4,150.0 15.6 ### 41.9 - - - - - - - - - - - 0.9 - HUF 8490 31.9 4,150.0 15.6 ### 47.5 - - - - - - - - - - -

0.128 - HUF 3490 13.1 4,150.0 15.6 7,640.0 28.7 - - - - - - - - - - - 0.192 - HUF 4490 16.9 4,150.0 15.6 8,640.0 32.5 - - - - - - - - - - -

0.5 - HUF 6490 24.4 4,150.0 15.6 ### 40.0 - - - - - - - - - - - 0.5 - HUF 7990 30.0 4,150.0 15.6 ### 45.6 - - - - - - - - - - - 0.9 - HUF 9490 35.7 4,150.0 15.6 ### 51.3 - - - - - - - - - - -

0.128 0 HUF 3990 15.0 0.0 0.0 3,990.0 15.0 5.600 0.02106 11.200 0.04211 11.200 0.04211 19.100 0.07182 40.600 0.15266 66.600 0.192 0 HUF 4990 18.8 0.0 0.0 4,990.0 18.8 5.600 0.02106 11.200 0.04211 11.200 0.04211 19.100 0.07182 40.600 0.15266 66.600

0.5 0 HUF 6990 26.3 0.0 0.0 6,990.0 26.3 5.600 0.02106 11.200 0.04211 11.200 0.04211 19.100 0.07182 40.600 0.15266 66.600 0.5 0 HUF 8490 31.9 0.0 0.0 8,490.0 31.9 5.600 0.02106 11.200 0.04211 11.200 0.04211 19.100 0.07182 40.600 0.15266 66.600 0.9 0 HUF 9990 37.6 0.0 0.0 9,990.0 37.6 5.600 0.02106 11.200 0.04211 11.200 0.04211 19.100 0.07182 40.600 0.15266 66.600

0.128 0 HUF 4990 18.8 0.0 0.0 4,990.0 18.8 5.600 0.02106 11.200 0.04211 11.200 0.04211 19.100 0.07182 40.600 0.15266 66.600 0.192 0 HUF 5990 22.5 0.0 0.0 5,990.0 22.5 5.600 0.02106 11.200 0.04211 11.200 0.04211 19.100 0.07182 40.600 0.15266 66.600

0.5 0 HUF 7990 30.0 0.0 0.0 7,990.0 30.0 5.600 0.02106 11.200 0.04211 11.200 0.04211 19.100 0.07182 40.600 0.15266 66.600 0.5 0 HUF 9490 35.7 0.0 0.0 9,490.0 35.7 5.600 0.02106 11.200 0.04211 11.200 0.04211 19.100 0.07182 40.600 0.15266 66.600 0.9 0 HUF 10490 39.4 0.0 0.0 ### 39.4 5.600 0.02106 11.200 0.04211 11.200 0.04211 19.100 0.07182 40.600 0.15266 66.600 0.5 0 HUF 4290 16.1 0.0 0.0 4,290.0 16.1 5.000 0.0188 10.000 0.0376 9.000 0.03384 19.000 0.07144 39.000 0.14664 69.000 0.5 0 HUF 5290 19.9 0.0 0.0 5,290.0 19.9 5.000 0.0188 10.000 0.0376 9.000 0.03384 19.000 0.07144 39.000 0.14664 69.000

Triple-play pricing study 2Q 2011 © Analysys Mason

0.9 0 HUF 6150 23.1 0.0 0.0 6,150.0 23.1 5.000 0.0188 10.000 0.0376 9.000 0.03384 19.000 0.07144 39.000 0.14664 69.000 0.5 6000 HUF 4990 18.8 0.0 0.0 4,990.0 18.8 5.000 0.0188 10.000 0.0376 9.000 0.03384 19.000 0.07144 39.000 0.14664 69.000 0.5 6000 HUF 6790 25.5 0.0 0.0 6,790.0 25.5 5.000 0.0188 10.000 0.0376 9.000 0.03384 19.000 0.07144 39.000 0.14664 69.000 0.9 6000 HUF 7490 28.2 0.0 0.0 7,490.0 28.2 5.000 0.0188 10.000 0.0376 9.000 0.03384 19.000 0.07144 39.000 0.14664 69.000

0.128 - HUF 5470 20.6 4,150.0 15.6 9,620.0 36.2 - - - - - - - - - - - 0.128 - HUF 6270 23.6 4,150.0 15.6 ### 39.2 - - - - - - - - - - - 0.192 - HUF 6770 25.5 4,150.0 15.6 ### 41.1 - - - - - - - - - - -

0.5 - HUF 8270 31.1 4,150.0 15.6 ### 46.7 - - - - - - - - - - - 0.5 - HUF 9770 36.7 4,150.0 15.6 ### 52.3 - - - - - - - - - - - 0.9 - HUF 11270 42.4 4,150.0 15.6 ### 58.0 - - - - - - - - - - -

0.128 0 HUF 6200 23.3 0.0 0.0 6,200.0 23.3 5.600 0.02106 11.200 0.04211 11.200 0.04211 19.100 0.07182 40.600 0.15266 66.600 0.128 0 HUF 6970 26.2 0.0 0.0 6,970.0 26.2 5.600 0.02106 11.200 0.04211 11.200 0.04211 19.100 0.07182 40.600 0.15266 66.600 0.192 0 HUF 7470 28.1 0.0 0.0 7,470.0 28.1 5.600 0.02106 11.200 0.04211 11.200 0.04211 19.100 0.07182 40.600 0.15266 66.600

0.5 0 HUF 8970 33.7 0.0 0.0 8,970.0 33.7 5.600 0.02106 11.200 0.04211 11.200 0.04211 19.100 0.07182 40.600 0.15266 66.600 0.5 0 HUF 10470 39.4 0.0 0.0 ### 39.4 5.600 0.02106 11.200 0.04211 11.200 0.04211 19.100 0.07182 40.600 0.15266 66.600 0.9 0 HUF 11970 45.0 0.0 0.0 ### 45.0 5.600 0.02106 11.200 0.04211 11.200 0.04211 19.100 0.07182 40.600 0.15266 66.600

0.128 Free off- HUF 8470 31.8 0.0 0.0 8,470.0 31.8 4.800 0.01805 7.100 0.0267 4.800 0.01805 14.200 0.05339 38.900 0.14626 64.800 0.192 Free off- HUF 8970 33.7 0.0 0.0 8,970.0 33.7 4.800 0.01805 7.100 0.0267 4.800 0.01805 14.200 0.05339 38.900 0.14626 64.800

0.5 Free off- HUF 10470 39.4 0.0 0.0 ### 39.4 4.800 0.01805 7.100 0.0267 4.800 0.01805 14.200 0.05339 38.900 0.14626 64.800 0.5 Free off- HUF 11970 45.0 0.0 0.0 ### 45.0 4.800 0.01805 7.100 0.0267 4.800 0.01805 14.200 0.05339 38.900 0.14626 64.800 0.9 Free off- HUF 13470 50.6 0.0 0.0 ### 50.6 4.800 0.01805 7.100 0.0267 4.800 0.01805 14.200 0.05339 38.900 0.14626 64.800

0.128 0 HUF 6700 25.2 0.0 0.0 6,700.0 25.2 5.600 0.02106 11.200 0.04211 11.200 0.04211 19.100 0.07182 40.600 0.15266 66.600 0.128 0 HUF 7970 30.0 0.0 0.0 7,970.0 30.0 5.600 0.02106 11.200 0.04211 11.200 0.04211 19.100 0.07182 40.600 0.15266 66.600 0.192 0 HUF 8470 31.8 0.0 0.0 8,470.0 31.8 5.600 0.02106 11.200 0.04211 11.200 0.04211 19.100 0.07182 40.600 0.15266 66.600

0.5 0 HUF 9970 37.5 0.0 0.0 9,970.0 37.5 5.600 0.02106 11.200 0.04211 11.200 0.04211 19.100 0.07182 40.600 0.15266 66.600 0.5 0 HUF 11470 43.1 0.0 0.0 ### 43.1 5.600 0.02106 11.200 0.04211 11.200 0.04211 19.100 0.07182 40.600 0.15266 66.600 0.9 0 HUF 12970 48.8 0.0 0.0 ### 48.8 5.600 0.02106 11.200 0.04211 11.200 0.04211 19.100 0.07182 40.600 0.15266 66.600 0.5 - HUF 2500 9.4 0.0 0.0 2,500.0 9.4 - - - - - - - - - - - 1.5 - HUF 4750 17.9 0.0 0.0 4,750.0 17.9 - - - - - - - - - - -

3 - HUF 6500 24.4 0.0 0.0 6,500.0 24.4 - - - - - - - - - - - 6 - HUF 8000 30.1 0.0 0.0 8,000.0 30.1 - - - - - - - - - - -

10 - HUF 9000 33.8 0.0 0.0 9,000.0 33.8 - - - - - - - - - - - 0.256 - HUF 2600 9.8 4,150.0 15.6 6,750.0 25.4 - - - - - - - - - - - 0.512 - HUF 2900 10.9 4,150.0 15.6 7,050.0 26.5 - - - - - - - - - - - 0.512 - HUF 3400 12.8 4,150.0 15.6 7,550.0 28.4 - - - - - - - - - - - 0.768 - HUF 5200 19.6 4,150.0 15.6 9,350.0 35.2 - - - - - - - - - - - 1.536 - HUF 8300 31.2 4,150.0 15.6 ### 46.8 - - - - - - - - - - - 1.536 - HUF 14600 54.9 4,150.0 15.6 ### 70.5 - - - - - - - - - - - 0.256 - HUF 3800 14.3 0.0 0.0 3,800.0 14.3 - - - - - - - - - - - 0.512 - HUF 4100 15.4 0.0 0.0 4,100.0 15.4 - - - - - - - - - - - 0.512 - HUF 4600 17.3 0.0 0.0 4,600.0 17.3 - - - - - - - - - - - 0.768 - HUF 6400 24.1 0.0 0.0 6,400.0 24.1 - - - - - - - - - - -

Triple-play pricing study 2Q 2011 © Analysys Mason

1.536 - HUF 9700 36.5 0.0 0.0 9,700.0 36.5 - - - - - - - - - - - 1.536 - HUF 16000 60.2 0.0 0.0 ### 60.2 - - - - - - - - - - -

1.5 - HUF 5300 19.9 0.0 0.0 5,300.0 19.9 - - - - - - - - - - - 1.5 - HUF 7700 29.0 0.0 0.0 7,700.0 29.0 - - - - - - - - - - - 1.5 0 HUF 5700 21.4 0.0 0.0 5,700.0 21.4 9.500 0.03572 9.500 0.03572 9.500 0.03572 9.500 0.03572 52.000 0.19552 52.000 1.5 0 HUF 8200 30.8 0.0 0.0 8,200.0 30.8 9.500 0.03572 9.500 0.03572 9.500 0.03572 9.500 0.03572 52.000 0.19552 52.000

0.128 - EUR 24.99 25.0 25.4 25.4 50.3 50.3 - - - - - - - - - - - 0.384 - EUR 29.99 30.0 25.4 25.4 55.3 55.3 - - - - - - - - - - - 0.384 - EUR 39.82 39.8 25.4 25.4 65.2 65.2 - - - - - - - - - - - 0.768 - EUR 47.99 48.0 25.4 25.4 73.4 73.4 - - - - - - - - - - - 0.128 unlimited EUR 51.78 51.8 0.0 0.0 51.8 51.8 0.000 0 0.000 0 0.000 0 0.000 0 0.149 0.1489 0.210 0.128 unlimited EUR 46.79 46.8 0.0 0.0 46.8 46.8 0.000 0 0.052 0.0517 0.000 0 0.086 0.0857 0.149 0.1489 0.210 0.384 unlimited EUR 56.75 56.8 0.0 0.0 56.8 56.8 0.000 0 0.000 0 0.000 0 0.000 0 0.149 0.1489 0.210 0.384 unlimited EUR 51.78 51.8 0.0 0.0 51.8 51.8 0.000 0 0.052 0.0517 0.000 0 0.086 0.0857 0.149 0.1489 0.210 0.384 unlimited EUR 66.71 66.7 0.0 0.0 66.7 66.7 0.000 0 0.000 0 0.000 0 0.000 0 0.149 0.1489 0.210 0.384 unlimited EUR 61.73 61.7 0.0 0.0 61.7 61.7 0.000 0 0.052 0.0517 0.000 0 0.086 0.0857 0.149 0.1489 0.210 0.768 unlimited EUR 74.99 75.0 0.0 0.0 75.0 75.0 0.000 0 0.000 0 0.000 0 0.000 0 0.149 0.1489 0.210 0.768 unlimited EUR 69.99 70.0 0.0 0.0 70.0 70.0 0.000 0 0.052 0.0517 0.000 0 0.086 0.0857 0.149 0.1489 0.210 0.512 - EUR 24.99 25.0 25.4 25.4 50.3 50.3 - - - - - - - - - - - 0.512 - EUR 29.99 30.0 25.4 25.4 55.3 55.3 - - - - - - - - - - - 0.512 - EUR 39.82 39.8 25.4 25.4 65.2 65.2 - - - - - - - - - - - 0.768 - EUR 47.99 48.0 25.4 25.4 73.4 73.4 - - - - - - - - - - - 0.512 unlimited EUR 51.78 51.8 0.0 0.0 51.8 51.8 0.000 0 0.000 0 0.000 0 0.000 0 0.149 0.1489 0.210 0.512 unlimited EUR 46.79 46.8 0.0 0.0 46.8 46.8 0.000 0 0.052 0.0517 0.000 0 0.086 0.0857 0.149 0.1489 0.210 0.512 unlimited EUR 56.75 56.8 0.0 0.0 56.8 56.8 0.000 0 0.000 0 0.000 0 0.000 0 0.149 0.1489 0.210 0.512 unlimited EUR 51.78 51.8 0.0 0.0 51.8 51.8 0.000 0 0.052 0.0517 0.000 0 0.086 0.0857 0.149 0.1489 0.210 0.512 unlimited EUR 66.71 66.7 0.0 0.0 66.7 66.7 0.000 0 0.000 0 0.000 0 0.000 0 0.149 0.1489 0.210 0.512 unlimited EUR 61.73 61.7 0.0 0.0 61.7 61.7 0.000 0 0.052 0.0517 0.000 0 0.086 0.0857 0.149 0.1489 0.210 0.768 unlimited EUR 74.99 75.0 0.0 0.0 75.0 75.0 0.000 0 0.000 0 0.000 0 0.000 0 0.149 0.1489 0.210 0.768 unlimited EUR 69.99 70.0 0.0 0.0 70.0 70.0 0.000 0 0.052 0.0517 0.000 0 0.086 0.0857 0.149 0.1489 0.210 0.128 0 EUR 26 26.0 0.0 0.0 26.0 26.0 0.013 0.0125 0.042 0.0421 0.040 0.04 0.055 0.055 0.146 0.1464 0.207 0.128 0 EUR 48 48.0 0.0 0.0 48.0 48.0 0.013 0.0125 0.042 0.0421 0.040 0.04 0.055 0.055 0.146 0.1464 0.207

1.2 - EUR 32.75 32.8 0.0 0.0 32.8 32.8 - - - - - - - - - - - 2.5 - EUR 42.75 42.8 0.0 0.0 42.8 42.8 - - - - - - - - - - -

3 - EUR 52.75 52.8 0.0 0.0 52.8 52.8 - - - - - - - - - - - 7 - EUR 72.75 72.8 0.0 0.0 72.8 72.8 - - - - - - - - - - -

1.2 - EUR 47 47.0 0.0 0.0 47.0 47.0 - - - - - - - - - - - 2.5 - EUR 57 57.0 0.0 0.0 57.0 57.0 - - - - - - - - - - -

3 - EUR 67 67.0 0.0 0.0 67.0 67.0 - - - - - - - - - - - 7 - EUR 87 87.0 0.0 0.0 87.0 87.0 - - - - - - - - - - -

1.2 0 EUR 31 31.0 0.0 0.0 31.0 31.0 0.013 0.0125 0.042 0.0421 0.040 0.04 0.055 0.055 0.146 0.1464 0.207 2.5 0 EUR 41 41.0 0.0 0.0 41.0 41.0 0.013 0.0125 0.042 0.0421 0.040 0.04 0.055 0.055 0.146 0.1464 0.207

Triple-play pricing study 2Q 2011 © Analysys Mason

3 0 EUR 51 51.0 0.0 0.0 51.0 51.0 0.013 0.0125 0.042 0.0421 0.040 0.04 0.055 0.055 0.146 0.1464 0.207 7 0 EUR 71 71.0 0.0 0.0 71.0 71.0 0.013 0.0125 0.042 0.0421 0.040 0.04 0.055 0.055 0.146 0.1464 0.207

2.5 unlimited EUR 42 42.0 0.0 0.0 42.0 42.0 0.000 0 0.000 0 0.000 0 0.000 0 0.146 0.1464 0.207 3 unlimited EUR 47 47.0 0.0 0.0 47.0 47.0 0.000 0 0.000 0 0.000 0 0.000 0 0.146 0.1464 0.207

2.5 unlimited EUR 60 60.0 0.0 0.0 60.0 60.0 0.000 0 0.000 0 0.000 0 0.000 0 0.146 0.1464 0.207 3 unlimited EUR 65 65.0 0.0 0.0 65.0 65.0 0.000 0 0.000 0 0.000 0 0.000 0 0.146 0.1464 0.207 3 unlimited EUR 75 75.0 0.0 0.0 75.0 75.0 0.000 0 0.000 0 0.000 0 0.000 0 0.146 0.1464 0.207

0.512 0 EUR 40 40.0 0.0 0.0 40.0 40.0 0.013 0.0125 0.038 0.0379 0.013 0.0125 0.038 0.0379 0.200 0.2 0.200 0.512 0 EUR 48 48.0 0.0 0.0 48.0 48.0 0.013 0.0125 0.038 0.0379 0.013 0.0125 0.038 0.0379 0.200 0.2 0.200 0.768 0 EUR 62 62.0 0.0 0.0 62.0 62.0 0.013 0.0125 0.038 0.0379 0.013 0.0125 0.038 0.0379 0.200 0.2 0.200 0.512 0 EUR 40 40.0 0.0 0.0 40.0 40.0 0.000 0 0.038 0.0379 0.000 0 0.038 0.0379 0.200 0.2 0.200 0.512 unlimited EUR 45 45.0 0.0 0.0 45.0 45.0 0.000 0 0.000 0 0.000 0 0.000 0 0.200 0.2 0.200 0.512 0 EUR 47.99 48.0 0.0 0.0 48.0 48.0 0.000 0 0.038 0.0379 0.000 0 0.038 0.0379 0.200 0.2 0.200 0.512 unlimited EUR 53.99 54.0 0.0 0.0 54.0 54.0 0.000 0 0.000 0 0.000 0 0.000 0 0.200 0.2 0.200 0.512 0 EUR 54.99 55.0 0.0 0.0 55.0 55.0 0.000 0 0.038 0.0379 0.000 0 0.038 0.0379 0.200 0.2 0.200 0.512 unlimited EUR 60.99 61.0 0.0 0.0 61.0 61.0 0.000 0 0.000 0 0.000 0 0.000 0 0.200 0.2 0.200 0.512 0 EUR 48 48.0 0.0 0.0 48.0 48.0 0.000 0 0.038 0.0379 0.000 0 0.038 0.0379 0.200 0.2 0.200 0.512 unlimited EUR 52 52.0 0.0 0.0 52.0 52.0 0.000 0 0.000 0 0.000 0 0.000 0 0.200 0.2 0.200 0.768 0 EUR 62 62.0 0.0 0.0 62.0 62.0 0.000 0 0.038 0.0379 0.000 0 0.038 0.0379 0.200 0.2 0.200 0.768 unlimited EUR 67 67.0 0.0 0.0 67.0 67.0 0.000 0 0.000 0 0.000 0 0.000 0 0.200 0.2 0.200 0.256 - EUR 0 0.0 16.1 16.1 16.1 16.1 - - - - - - - - - - - 0.256 - EUR 9.95 10.0 16.1 16.1 26.0 26.0 - - - - - - - - - - - 0.384 - EUR 19.95 20.0 16.1 16.1 36.0 36.0 - - - - - - - - - - -

1 - EUR 23.95 24.0 16.1 16.1 40.0 40.0 - - - - - - - - - - - 1 - EUR 24.95 25.0 16.1 16.1 41.0 41.0 - - - - - - - - - - - 1 - EUR 24.95 25.0 16.1 16.1 41.0 41.0 - - - - - - - - - - -

0.384 unlimited EUR 37 37.0 16.1 16.1 53.1 53.1 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 0.384 unlimited EUR 46 46.0 16.1 16.1 62.1 62.1 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190

1 unlimited EUR 41 41.0 16.1 16.1 57.1 57.1 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 1 unlimited EUR 50 50.0 16.1 16.1 66.1 66.1 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 1 unlimited EUR 42 42.0 16.1 16.1 58.1 58.1 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 1 unlimited EUR 51 51.0 16.1 16.1 67.1 67.1 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190

0.384 unlimited EUR 39.95 40.0 16.1 16.1 56.0 56.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 0.384 unlimited EUR 48.95 49.0 16.1 16.1 65.0 65.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 0.384 - EUR 22.9 22.9 16.1 16.1 39.0 39.0 - - - - - - - - - - -

1 - EUR 27.9 27.9 16.1 16.1 44.0 44.0 - - - - - - - - - - - 1 - EUR 27 27.0 0.0 0.0 27.0 27.0 - - - - - - - - - - - 1 - EUR 33 33.0 0.0 0.0 33.0 33.0 - - - - - - - - - - - 1 - EUR 41 41.0 0.0 0.0 41.0 41.0 - - - - - - - - - - - 1 - EUR 47 47.0 0.0 0.0 47.0 47.0 - - - - - - - - - - -

10 - EUR 27 27.0 0.0 0.0 27.0 27.0 - - - - - - - - - - - 10 - EUR 42 42.0 0.0 0.0 42.0 42.0 - - - - - - - - - - -

Triple-play pricing study 2Q 2011 © Analysys Mason

1 - EUR 31 31.0 0.0 0.0 31.0 31.0 - - - - - - - - - - - 10 - EUR 31 31.0 0.0 0.0 31.0 31.0 - - - - - - - - - - -

1 unlimited EUR 35 35.0 0.0 0.0 35.0 35.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 1 unlimited EUR 47 47.0 0.0 0.0 47.0 47.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 1 unlimited EUR 53 53.0 0.0 0.0 53.0 53.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190

10 unlimited EUR 35 35.0 0.0 0.0 35.0 35.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 1 unlimited EUR 45 45.0 0.0 0.0 45.0 45.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190

10 unlimited EUR 45 45.0 0.0 0.0 45.0 45.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 1 unlimited EUR 39.95 40.0 0.0 0.0 40.0 40.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190

10 unlimited EUR 39.95 40.0 0.0 0.0 40.0 40.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 1 unlimited EUR 49.95 50.0 0.0 0.0 50.0 50.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190

10 unlimited EUR 49.95 50.0 0.0 0.0 50.0 50.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 1 unlimited EUR 64 64.0 0.0 0.0 64.0 64.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190

10 unlimited EUR 64 64.0 0.0 0.0 64.0 64.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 0.5 - EUR 19.95 20.0 16.1 16.1 36.0 36.0 - - - - - - - - - - -

1 - EUR 24.95 25.0 16.1 16.1 41.0 41.0 - - - - - - - - - - - 0.256 - EUR 9.95 10.0 16.1 16.1 26.0 26.0 - - - - - - - - - - -

0.5 unlimited EUR 41.95 42.0 0.0 0.0 42.0 42.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 0.5 unlimited EUR 31.95 32.0 0.0 0.0 32.0 32.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190

0.256 unlimited EUR 21.95 22.0 0.0 0.0 22.0 22.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 0.256 unlimited EUR 13.95 14.0 0.0 0.0 14.0 14.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190

0.5 unlimited EUR 45.9 45.9 0.0 0.0 45.9 45.9 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 0.5 unlimited EUR 35.9 35.9 0.0 0.0 35.9 35.9 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190

0.384 - EUR 19.9 19.9 16.1 16.1 36.0 36.0 - - - - - - - - - - - 0.384 unlimited EUR 41.9 41.9 0.0 0.0 41.9 41.9 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 0.384 unlimited EUR 31.9 31.9 0.0 0.0 31.9 31.9 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 0.384 - EUR 19.95 20.0 16.1 16.1 36.0 36.0 - - - - - - - - - - -

1 - EUR 24.95 25.0 16.1 16.1 41.0 41.0 - - - - - - - - - - - 1 unlimited EUR 31.95 32.0 0.0 0.0 32.0 32.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190 1 unlimited EUR 41.95 42.0 0.0 0.0 42.0 42.0 0.000 0 0.000 0 0.000 0 0.000 0 0.190 0.19 0.190

0.512 0 LVL 6.95 9.8 0.0 0.0 7.0 9.8 0.259 0.36611 0.259 0.36611 0.259 0.36611 0.259 0.36611 0.514 0.72825 0.514 0.512 0 LVL 12.29 17.4 0.0 0.0 12.3 17.4 0.259 0.36611 0.259 0.36611 0.259 0.36611 0.259 0.36611 0.514 0.72825 0.514 0.512 0 LVL 15.41 21.8 0.0 0.0 15.4 21.8 0.259 0.36611 0.259 0.36611 0.259 0.36611 0.259 0.36611 0.514 0.72825 0.514

0.8 0 LVL 17.46 24.7 0.0 0.0 17.5 24.7 0.259 0.36611 0.259 0.36611 0.259 0.36611 0.259 0.36611 0.514 0.72825 0.514 0.512 0 LVL 13.97 19.8 0.0 0.0 14.0 19.8 0.259 0.36611 0.259 0.36611 0.259 0.36611 0.259 0.36611 0.514 0.72825 0.514 0.512 0 LVL 20.31 28.8 0.0 0.0 20.3 28.8 0.259 0.36611 0.259 0.36611 0.259 0.36611 0.259 0.36611 0.514 0.72825 0.514 0.512 0 LVL 23.43 33.2 0.0 0.0 23.4 33.2 0.259 0.36611 0.259 0.36611 0.259 0.36611 0.259 0.36611 0.514 0.72825 0.514

0.8 0 LVL 25.48 36.1 0.0 0.0 25.5 36.1 0.259 0.36611 0.259 0.36611 0.259 0.36611 0.259 0.36611 0.514 0.72825 0.514 0.512 unlimited LVL 20.01 28.3 0.0 0.0 20.0 28.3 0.000 0 0.000 0 0.000 0 0.000 0 0.162 0.22972 0.232

0.8 unlimited LVL 26.54 37.6 0.0 0.0 26.5 37.6 0.000 0 0.000 0 0.000 0 0.000 0 0.162 0.22972 0.232 0.512 unlimited LVL 11.99 17.0 0.0 0.0 12.0 17.0 0.000 0 0.000 0 0.000 0 0.000 0 0.162 0.22972 0.232 0.512 unlimited LVL 15.41 21.8 0.0 0.0 15.4 21.8 0.000 0 0.000 0 0.000 0 0.000 0 0.162 0.22972 0.232

Triple-play pricing study 2Q 2011 © Analysys Mason

0.512 unlimited LVL 19.54 27.7 0.0 0.0 19.5 27.7 0.000 0 0.000 0 0.000 0 0.000 0 0.162 0.22972 0.232 0.8 UnlimitedLVL 21.61 30.6 0.0 0.0 21.6 30.6 0.000 0 0.000 0 0.000 0 0.000 0 0.162 0.22972 0.232 20 - LVL 9.98 14.1 0.0 0.0 10.0 14.1 - - - - - - - - - - -

100 - LVL 14.98 21.2 0.0 0.0 15.0 21.2 - - - - - - - - - - - 200 - LVL 19.98 28.3 0.0 0.0 20.0 28.3 - - - - - - - - - - - 20 - LVL 15.98 22.6 0.0 0.0 16.0 22.6 - - - - - - - - - - -

100 - LVL 19.98 28.3 0.0 0.0 20.0 28.3 - - - - - - - - - - - 200 - LVL 25.99 36.8 0.0 0.0 26.0 36.8 - - - - - - - - - - - 20 unlimited LVL 15.98 22.6 0.0 0.0 16.0 22.6 0.000 0 0.000 0 0.000 0 0.000 0 0.162 0.22972 0.232

100 unlimited LVL 19.98 28.3 0.0 0.0 20.0 28.3 0.000 0 0.000 0 0.000 0 0.000 0 0.162 0.22972 0.232 200 UnlimitedLVL 25.99 36.8 0.0 0.0 26.0 36.8 0.000 0 0.000 0 0.000 0 0.000 0 0.162 0.22972 0.232 500 UnlimitedLVL 50.39 71.4 0.0 0.0 50.4 71.4 0.000 0 0.000 0 0.000 0 0.000 0 0.162 0.22972 0.232

3 - LVL 5.7 8.1 0.0 0.0 5.7 8.1 - - - - - - - - - - - 10 - LVL 7.6 10.8 0.0 0.0 7.6 10.8 - - - - - - - - - - - 15 - LVL 9.1 12.9 0.0 0.0 9.1 12.9 - - - - - - - - - - - 20 - LVL 12.2 17.3 0.0 0.0 12.2 17.3 - - - - - - - - - - -

1 - LVL 5.7 8.1 0.0 0.0 5.7 8.1 - - - - - - - - - - - 3 - LVL 7.6 10.8 0.0 0.0 7.6 10.8 - - - - - - - - - - - 5 - LVL 9.1 12.9 0.0 0.0 9.1 12.9 - - - - - - - - - - -

10 - LVL 12.2 17.3 0.0 0.0 12.2 17.3 - - - - - - - - - - - 20 unlimited LVL 12 17.0 0.0 0.0 12.0 17.0 0.000 0 0.000 0 0.000 0 0.000 0 0.096 0.13568 0.131

100 unlimited LVL 13.7 19.4 0.0 0.0 13.7 19.4 0.000 0 0.000 0 0.000 0 0.000 0 0.096 0.13568 0.131 20 unlimited LVL 16.4 23.2 0.0 0.0 16.4 23.2 0.000 0 0.000 0 0.000 0 0.000 0 0.096 0.13568 0.131 50 unlimited LVL 18.4 26.1 0.0 0.0 18.4 26.1 0.000 0 0.000 0 0.000 0 0.000 0 0.096 0.13568 0.131

100 unlimited LVL 20.4 28.9 0.0 0.0 20.4 28.9 0.000 0 0.000 0 0.000 0 0.000 0 0.096 0.13568 0.131 20 - LVL 11.5 16.3 0.0 0.0 11.5 16.3 - - - - - - - - - - -

100 - LVL 13.2 18.7 0.0 0.0 13.2 18.7 - - - - - - - - - - - 20 - LVL 15.9 22.5 0.0 0.0 15.9 22.5 - - - - - - - - - - - 50 - LVL 17.9 25.4 0.0 0.0 17.9 25.4 - - - - - - - - - - -

100 - LVL 19.9 28.2 0.0 0.0 19.9 28.2 - - - - - - - - - - - 10 - LVL 12.6 17.8 0.0 0.0 12.6 17.8 - - - - - - - - - - - 15 - LVL 15.63 22.1 0.0 0.0 15.6 22.1 - - - - - - - - - - - 20 - LVL 18.65 26.4 0.0 0.0 18.7 26.4 - - - - - - - - - - - 10 - LVL 18.65 26.4 0.0 0.0 18.7 26.4 - - - - - - - - - - - 10 - LVL 13.61 19.3 0.0 0.0 13.6 19.3 - - - - - - - - - - - 10 - LVL 19.67 27.9 0.0 0.0 19.7 27.9 - - - - - - - - - - - 15 - LVL 21.68 30.7 0.0 0.0 21.7 30.7 - - - - - - - - - - - 15 - LVL 16.64 23.6 0.0 0.0 16.6 23.6 - - - - - - - - - - - 20 - LVL 18.46 26.1 0.0 0.0 18.5 26.1 - - - - - - - - - - - 20 0 LVL 28.23 40.0 0.0 0.0 28.2 40.0 0.030 0.04249 0.030 0.04249 0.030 0.04249 0.030 0.04249 0.150 0.21244 0.150 20 1000 LVL 26.63 37.7 0.0 0.0 26.6 37.7 0.030 0.04249 0.030 0.04249 0.030 0.04249 0.030 0.04249 0.150 0.21244 0.150

0.128 - LTL 9.9 2.9 23.0 6.7 32.9 9.6 - - - - - - - - - - -

Triple-play pricing study 2Q 2011 © Analysys Mason

n/d - LTL 9.9 2.9 0.0 0.0 9.9 2.9 - - - - - - - - - - - 0.128 - LTL 26.9 7.8 23.0 6.7 49.9 14.5 - - - - - - - - - - -

n/d - LTL 36.9 10.7 23.0 6.7 59.9 17.4 - - - - - - - - - - - n/d - LTL 36.9 10.7 0.0 0.0 36.9 10.7 - - - - - - - - - - - n/d - LTL 49.9 14.5 23.0 6.7 72.9 21.2 - - - - - - - - - - - n/d - LTL 49.9 14.5 0.0 0.0 49.9 14.5 - - - - - - - - - - - n/d - LTL 79.9 23.2 23.0 6.7 102.9 29.9 - - - - - - - - - - - n/d - LTL 79.9 23.2 0.0 0.0 79.9 23.2 - - - - - - - - - - - n/d - LTL 99.9 29.0 0.0 0.0 99.9 29.0 - - - - - - - - - - - n/d - LTL 71.9 20.9 23.0 6.7 94.9 27.5 - - - - - - - - - - - n/d - LTL 71.9 20.9 0.0 0.0 71.9 20.9 - - - - - - - - - - - n/d - LTL 84.9 24.6 23.0 6.7 107.9 31.3 - - - - - - - - - - - n/d - LTL 84.9 24.6 0.0 0.0 84.9 24.6 - - - - - - - - - - - n/d - LTL 114.9 33.4 23.0 6.7 137.9 40.0 - - - - - - - - - - - n/d - LTL 114.9 33.4 0.0 0.0 114.9 33.4 - - - - - - - - - - - n/d - LTL 45 13.1 0.0 0.0 45.0 13.1 - - - - - - - - - - - n/d - LTL 59 17.1 0.0 0.0 59.0 17.1 - - - - - - - - - - - n/d - LTL 99 28.7 0.0 0.0 99.0 28.7 - - - - - - - - - - - n/d - LTL 55 16.0 0.0 0.0 55.0 16.0 - - - - - - - - - - - n/d - LTL 69 20.0 0.0 0.0 69.0 20.0 - - - - - - - - - - - n/d - LTL 104 30.2 0.0 0.0 104.0 30.2 - - - - - - - - - - -

0.128 - LTL 64 18.6 0.0 0.0 64.0 18.6 - - - - - - - - - - - 0.512 - LTL 79 22.9 0.0 0.0 79.0 22.9 - - - - - - - - - - - 1.024 - LTL 99 28.7 0.0 0.0 99.0 28.7 - - - - - - - - - - - 0.128 - LTL 74 21.5 0.0 0.0 74.0 21.5 - - - - - - - - - - - 0.512 - LTL 86 25.0 0.0 0.0 86.0 25.0 - - - - - - - - - - - 1.024 - LTL 104 30.2 0.0 0.0 104.0 30.2 - - - - - - - - - - -

5 - LTL 39 11.3 0.0 0.0 39.0 11.3 - - - - - - - - - - - 15 - LTL 59 17.1 0.0 0.0 59.0 17.1 - - - - - - - - - - - 40 - LTL 99 28.7 0.0 0.0 99.0 28.7 - - - - - - - - - - -

5 - LTL 49 14.2 0.0 0.0 49.0 14.2 - - - - - - - - - - - 15 - LTL 69 20.0 0.0 0.0 69.0 20.0 - - - - - - - - - - - 40 - LTL 109 31.6 0.0 0.0 109.0 31.6 - - - - - - - - - - -

5 - LTL 74 21.5 0.0 0.0 74.0 21.5 - - - - - - - - - - - 15 - LTL 91 26.4 0.0 0.0 91.0 26.4 - - - - - - - - - - - 40 - LTL 134 38.9 0.0 0.0 134.0 38.9 - - - - - - - - - - - 10 - LTL 24 7.0 0.0 0.0 24.0 7.0 - - - - - - - - - - - 10 - LTL 34 9.9 0.0 0.0 34.0 9.9 - - - - - - - - - - - 10 - LTL 64 18.6 0.0 0.0 64.0 18.6 - - - - - - - - - - - 10 - LTL 94 27.3 0.0 0.0 94.0 27.3 - - - - - - - - - - -

2 - LTL 25 7.3 0.0 0.0 25.0 7.3 - - - - - - - - - - - 5 - LTL 35 10.2 0.0 0.0 35.0 10.2 - - - - - - - - - - -

Triple-play pricing study 2Q 2011 © Analysys Mason

7 - LTL 65 18.9 0.0 0.0 65.0 18.9 - - - - - - - - - - - 10 - LTL 95 27.6 0.0 0.0 95.0 27.6 - - - - - - - - - - -

n/d - LTL 24 7.0 0.0 0.0 24.0 7.0 - - - - - - - - - - - n/d - LTL 34 9.9 0.0 0.0 34.0 9.9 - - - - - - - - - - - n/d - LTL 64 18.6 0.0 0.0 64.0 18.6 - - - - - - - - - - - n/d - LTL 94 27.3 0.0 0.0 94.0 27.3 - - - - - - - - - - - n/d - LTL 25 7.3 0.0 0.0 25.0 7.3 - - - - - - - - - - - n/d - LTL 35 10.2 0.0 0.0 35.0 10.2 - - - - - - - - - - - n/d - LTL 65 18.9 0.0 0.0 65.0 18.9 - - - - - - - - - - - n/d - LTL 95 27.6 0.0 0.0 95.0 27.6 - - - - - - - - - - -

1 - EUR 25 25.0 0.0 0.0 25.0 25.0 - - - - - - - - - - - 2 - EUR 35 35.0 0.0 0.0 35.0 35.0 - - - - - - - - - - - 3 - EUR 50 50.0 0.0 0.0 50.0 50.0 - - - - - - - - - - - 1 0 EUR 30 30.0 0.0 0.0 30.0 30.0 0.090 0.09 0.090 0.09 0.090 0.09 0.090 0.09 0.090 0.09 0.090 2 0 EUR 40 40.0 0.0 0.0 40.0 40.0 0.090 0.09 0.090 0.09 0.090 0.09 0.090 0.09 0.090 0.09 0.090 3 0 EUR 55 55.0 0.0 0.0 55.0 55.0 0.090 0.09 0.090 0.09 0.090 0.09 0.090 0.09 0.090 0.09 0.090 1 - EUR 36 36.0 0.0 0.0 36.0 36.0 - - - - - - - - - - - 2 - EUR 46 46.0 0.0 0.0 46.0 46.0 - - - - - - - - - - - 3 - EUR 61 61.0 0.0 0.0 61.0 61.0 - - - - - - - - - - - 1 0 EUR 41 41.0 0.0 0.0 41.0 41.0 0.090 0.09 0.090 0.09 0.090 0.09 0.090 0.09 0.090 0.09 0.090 2 0 EUR 51 51.0 0.0 0.0 51.0 51.0 0.090 0.09 0.090 0.09 0.090 0.09 0.090 0.09 0.090 0.09 0.090 3 0 EUR 66 66.0 0.0 0.0 66.0 66.0 0.090 0.09 0.090 0.09 0.090 0.09 0.090 0.09 0.090 0.09 0.090

1.5 - EUR 42.05 42.1 0.0 0.0 42.1 42.1 - - - - - - - - - - - 6 - EUR 52.05 52.1 0.0 0.0 52.1 52.1 - - - - - - - - - - -

10 - EUR 67.05 67.1 0.0 0.0 67.1 67.1 - - - - - - - - - - - 1.5 0 EUR 43 43.0 0.0 0.0 43.0 43.0 0.040 0.04 0.040 0.04 0.040 0.04 0.040 0.04 0.175 0.175 0.175

6 0 EUR 53 53.0 0.0 0.0 53.0 53.0 0.040 0.04 0.040 0.04 0.040 0.04 0.040 0.04 0.175 0.175 0.175 10 0 EUR 68 68.0 0.0 0.0 68.0 68.0 0.040 0.04 0.040 0.04 0.040 0.04 0.040 0.04 0.175 0.175 0.175 1.5 unlimited EUR 52 52.0 0.0 0.0 52.0 52.0 0.000 0 0.000 0 0.000 0 0.000 0 0.175 0.175 0.175

6 unlimited EUR 62 62.0 0.0 0.0 62.0 62.0 0.000 0 0.000 0 0.000 0 0.000 0 0.175 0.175 0.175 10 unlimited EUR 77 77.0 0.0 0.0 77.0 77.0 0.000 0 0.000 0 0.000 0 0.000 0 0.175 0.175 0.175 1.5 - EUR 42.5 42.5 0.0 0.0 42.5 42.5 - - - - - - - - - - -

6 - EUR 52.5 52.5 0.0 0.0 52.5 52.5 - - - - - - - - - - - 10 - EUR 67.5 67.5 0.0 0.0 67.5 67.5 - - - - - - - - - - - 1.5 0 EUR 45 45.0 0.0 0.0 45.0 45.0 0.040 0.04 0.040 0.04 0.040 0.04 0.040 0.04 0.175 0.175 0.175 1.5 unlimited EUR 54 54.0 0.0 0.0 54.0 54.0 0.000 0 0.000 0 0.000 0 0.000 0 0.175 0.175 0.175

6 0 EUR 55 55.0 0.0 0.0 55.0 55.0 0.040 0.04 0.040 0.04 0.040 0.04 0.040 0.04 0.175 0.175 0.175 6 unlimited EUR 64 64.0 0.0 0.0 64.0 64.0 0.000 0 0.000 0 0.000 0 0.000 0 0.175 0.175 0.175

10 0 EUR 70 70.0 0.0 0.0 70.0 70.0 0.040 0.04 0.040 0.04 0.040 0.04 0.040 0.04 0.175 0.175 0.175 10 unlimited EUR 79 79.0 0.0 0.0 79.0 79.0 0.000 0 0.000 0 0.000 0 0.000 0 0.175 0.175 0.175 0.5 - EUR 36.9 36.9 0.0 0.0 36.9 36.9 - - - - - - - - - - -

3 - EUR 46.9 46.9 0.0 0.0 46.9 46.9 - - - - - - - - - - -

Triple-play pricing study 2Q 2011 © Analysys Mason

5 - EUR 64.9 64.9 0.0 0.0 64.9 64.9 - - - - - - - - - - - 1 0 EUR 42 42.0 0.0 0.0 42.0 42.0 0.030 0.03 0.030 0.03 0.030 0.03 0.030 0.03 0.150 0.15 0.150 4 0 EUR 52 52.0 0.0 0.0 52.0 52.0 0.030 0.03 0.030 0.03 0.030 0.03 0.030 0.03 0.150 0.15 0.150

10 0 EUR 67 67.0 0.0 0.0 67.0 67.0 0.030 0.03 0.030 0.03 0.030 0.03 0.030 0.03 0.150 0.15 0.150 0.4 - NOK 299 38.2 129.0 16.5 428.0 54.7 - - - - - - - - - - - 0.5 - NOK 349 44.6 129.0 16.5 478.0 61.1 - - - - - - - - - - - 0.8 - NOK 399 51.0 129.0 16.5 528.0 67.5 - - - - - - - - - - -

5 - NOK 449 57.4 0.0 0.0 449.0 57.4 - - - - - - - - - - - 10 - NOK 549 70.2 0.0 0.0 549.0 70.2 - - - - - - - - - - - 0.4 125.641 NOK 348 44.5 129.0 16.5 477.0 61.0 0.390 0.04985 0.390 0.04985 0.390 0.04985 0.390 0.04985 0.990 0.12654 0.990 0.5 125.641 NOK 398 50.9 129.0 16.5 527.0 67.4 0.390 0.04985 0.390 0.04985 0.390 0.04985 0.390 0.04985 0.990 0.12654 0.990 0.8 125.641 NOK 448 57.3 129.0 16.5 577.0 73.8 0.390 0.04985 0.390 0.04985 0.390 0.04985 0.390 0.04985 0.990 0.12654 0.990

5 125.641 NOK 498 63.7 0.0 0.0 498.0 63.7 0.390 0.04985 0.390 0.04985 0.390 0.04985 0.390 0.04985 0.990 0.12654 0.990 10 125.641 NOK 598 76.4 0.0 0.0 598.0 76.4 0.390 0.04985 0.390 0.04985 0.390 0.04985 0.390 0.04985 0.990 0.12654 0.990

8 - NOK 449 57.4 0.0 0.0 449.0 57.4 - - - - - - - - - - - 25 - NOK 549 70.2 0.0 0.0 549.0 70.2 - - - - - - - - - - - 50 - NOK 1390 177.7 0.0 0.0 1,390.0 177.7 - - - - - - - - - - -

1 - NOK 247 31.6 0.0 0.0 247.0 31.6 - - - - - - - - - - - 1 - NOK 347 44.4 0.0 0.0 347.0 44.4 - - - - - - - - - - -

2.5 - NOK 447 57.1 0.0 0.0 447.0 57.1 - - - - - - - - - - - 2.5 - NOK 547 69.9 0.0 0.0 547.0 69.9 - - - - - - - - - - - 2.5 - NOK 1447 185.0 0.0 0.0 1,447.0 185.0 - - - - - - - - - - -

1 - NOK 247 31.6 0.0 0.0 247.0 31.6 - - - - - - - - - - - 1 - NOK 347 44.4 0.0 0.0 347.0 44.4 - - - - - - - - - - -

2.5 - NOK 447 57.1 0.0 0.0 447.0 57.1 - - - - - - - - - - - 2.5 - NOK 547 69.9 0.0 0.0 547.0 69.9 - - - - - - - - - - - 2.5 - NOK 1447 185.0 0.0 0.0 1,447.0 185.0 - - - - - - - - - - -

1 unlimited NOK 386 49.3 0.0 0.0 386.0 49.3 0.000 0 0.000 0 0.000 0 0.000 0 1.035 0.13229 1.035 1 unlimited NOK 486 62.1 0.0 0.0 486.0 62.1 0.000 0 0.000 0 0.000 0 0.000 0 1.035 0.13229 1.035

2.5 unlimited NOK 586 74.9 0.0 0.0 586.0 74.9 0.000 0 0.000 0 0.000 0 0.000 0 1.035 0.13229 1.035 2.5 unlimited NOK 686 87.7 0.0 0.0 686.0 87.7 0.000 0 0.000 0 0.000 0 0.000 0 1.035 0.13229 1.035 2.5 unlimited NOK 1586 202.7 0.0 0.0 1,586.0 202.7 0.000 0 0.000 0 0.000 0 0.000 0 1.035 0.13229 1.035 0.5 - NOK 299 38.2 129.0 16.5 428.0 54.7 - - - - - - - - - - -

1 - NOK 349 44.6 129.0 16.5 478.0 61.1 - - - - - - - - - - - 1 - NOK 399 51.0 129.0 16.5 528.0 67.5 - - - - - - - - - - - 5 - NOK 449 57.4 0.0 0.0 449.0 57.4 - - - - - - - - - - -

20 - NOK 549 70.2 0.0 0.0 549.0 70.2 - - - - - - - - - - - 0.5 - NOK 299 38.2 129.0 16.5 428.0 54.7 - - - - - - - - - - -

1 - NOK 349 44.6 129.0 16.5 478.0 61.1 - - - - - - - - - - - 1 - NOK 399 51.0 129.0 16.5 528.0 67.5 - - - - - - - - - - - 5 - NOK 449 57.4 0.0 0.0 449.0 57.4 - - - - - - - - - - -

20 - NOK 549 70.2 0.0 0.0 549.0 70.2 - - - - - - - - - - -

Triple-play pricing study 2Q 2011 © Analysys Mason

0.5 - NOK 349 44.6 129.0 16.5 478.0 61.1 - - - - - - - - - - - 1 - NOK 399 51.0 129.0 16.5 528.0 67.5 - - - - - - - - - - - 1 - NOK 549 70.2 129.0 16.5 678.0 86.7 - - - - - - - - - - -

0.5 63.6364 NOK 327 41.8 129.0 16.5 456.0 58.3 0.440 0.05624 0.440 0.05624 0.440 0.05624 0.440 0.05624 1.880 0.2403 1.880 0.5 0 NOK 344 44.0 129.0 16.5 473.0 60.5 0.140 0.01789 0.140 0.01789 0.140 0.01789 0.140 0.01789 1.280 0.16361 1.280 0.5 unlimited NOK 374 47.8 129.0 16.5 503.0 64.3 0.000 0 0.000 0 0.000 0 0.000 0 0.980 0.12526 0.980 0.5 unlimited NOK 437 55.9 129.0 16.5 566.0 72.3 0.000 0 0.000 0 0.000 0 0.000 0 0.980 0.12526 0.980

1 63.6364 NOK 377 48.2 129.0 16.5 506.0 64.7 0.440 0.05624 0.440 0.05624 0.440 0.05624 0.440 0.05624 1.880 0.2403 1.880 1 0 NOK 394 50.4 129.0 16.5 523.0 66.8 0.140 0.01789 0.140 0.01789 0.140 0.01789 0.140 0.01789 1.280 0.16361 1.280 1 unlimited NOK 424 54.2 129.0 16.5 553.0 70.7 0.000 0 0.000 0 0.000 0 0.000 0 0.980 0.12526 0.980 1 unlimited NOK 487 62.2 129.0 16.5 616.0 78.7 0.000 0 0.000 0 0.000 0 0.000 0 0.980 0.12526 0.980 1 63.6364 NOK 427 54.6 129.0 16.5 556.0 71.1 0.440 0.05624 0.440 0.05624 0.440 0.05624 0.440 0.05624 1.880 0.2403 1.880 1 0 NOK 444 56.8 129.0 16.5 573.0 73.2 0.140 0.01789 0.140 0.01789 0.140 0.01789 0.140 0.01789 1.280 0.16361 1.280 1 unlimited NOK 474 60.6 129.0 16.5 603.0 77.1 0.000 0 0.000 0 0.000 0 0.000 0 0.980 0.12526 0.980 1 unlimited NOK 537 68.6 129.0 16.5 666.0 85.1 0.000 0 0.000 0 0.000 0 0.000 0 0.980 0.12526 0.980 5 63.6364 NOK 477 61.0 0.0 0.0 477.0 61.0 0.440 0.05624 0.440 0.05624 0.440 0.05624 0.440 0.05624 1.880 0.2403 1.880 5 0 NOK 494 63.1 0.0 0.0 494.0 63.1 0.140 0.01789 0.140 0.01789 0.140 0.01789 0.140 0.01789 1.280 0.16361 1.280 5 unlimited NOK 524 67.0 0.0 0.0 524.0 67.0 0.000 0 0.000 0 0.000 0 0.000 0 0.980 0.12526 0.980 5 unlimited NOK 587 75.0 0.0 0.0 587.0 75.0 0.000 0 0.000 0 0.000 0 0.000 0 0.980 0.12526 0.980

20 63.6364 NOK 577 73.8 0.0 0.0 577.0 73.8 0.440 0.05624 0.440 0.05624 0.440 0.05624 0.440 0.05624 1.880 0.2403 1.880 20 0 NOK 594 75.9 0.0 0.0 594.0 75.9 0.140 0.01789 0.140 0.01789 0.140 0.01789 0.140 0.01789 1.280 0.16361 1.280 20 unlimited NOK 624 79.8 0.0 0.0 624.0 79.8 0.000 0 0.000 0 0.000 0 0.000 0 0.980 0.12526 0.980 20 unlimited NOK 687 87.8 0.0 0.0 687.0 87.8 0.000 0 0.000 0 0.000 0 0.000 0 0.980 0.12526 0.980

1 - NOK 558 71.3 0.0 0.0 558.0 71.3 - - - - - - - - - - - 2 - NOK 597 76.3 0.0 0.0 597.0 76.3 - - - - - - - - - - - 2 - NOK 658 84.1 0.0 0.0 658.0 84.1 - - - - - - - - - - - 4 - NOK 697 89.1 0.0 0.0 697.0 89.1 - - - - - - - - - - - 2 - NOK 778 99.4 0.0 0.0 778.0 99.4 - - - - - - - - - - - 5 - NOK 817 104.4 0.0 0.0 817.0 104.4 - - - - - - - - - - - 5 - NOK 1058 135.2 0.0 0.0 1,058.0 135.2 - - - - - - - - - - -

10 - NOK 1097 140.2 0.0 0.0 1,097.0 140.2 - - - - - - - - - - - 10 - NOK 1758 224.7 0.0 0.0 1,758.0 224.7 - - - - - - - - - - - 10 - NOK 2758 352.5 0.0 0.0 2,758.0 352.5 - - - - - - - - - - -

2 - NOK 707 90.4 0.0 0.0 707.0 90.4 - - - - - - - - - - - 2 - NOK 778 99.4 0.0 0.0 778.0 99.4 - - - - - - - - - - - 5 - NOK 1058 135.2 0.0 0.0 1,058.0 135.2 - - - - - - - - - - -

10 - NOK 1758 224.7 0.0 0.0 1,758.0 224.7 - - - - - - - - - - - 10 - NOK 2758 352.5 0.0 0.0 2,758.0 352.5 - - - - - - - - - - -

1 0 NOK 558 71.3 0.0 0.0 558.0 71.3 0.440 0.05624 0.440 0.05624 0.440 0.05624 0.440 0.05624 1.790 0.2288 1.790 2 0 NOK 597 76.3 0.0 0.0 597.0 76.3 0.440 0.05624 0.440 0.05624 0.440 0.05624 0.440 0.05624 1.790 0.2288 1.790 2 0 NOK 658 84.1 0.0 0.0 658.0 84.1 0.440 0.05624 0.440 0.05624 0.440 0.05624 0.440 0.05624 1.790 0.2288 1.790 4 0 NOK 697 89.1 0.0 0.0 697.0 89.1 0.440 0.05624 0.440 0.05624 0.440 0.05624 0.440 0.05624 1.790 0.2288 1.790

Triple-play pricing study 2Q 2011 © Analysys Mason

2 0 NOK 778 99.4 0.0 0.0 778.0 99.4 0.440 0.05624 0.440 0.05624 0.440 0.05624 0.440 0.05624 1.790 0.2288 1.790 5 0 NOK 817 104.4 0.0 0.0 817.0 104.4 0.440 0.05624 0.440 0.05624 0.440 0.05624 0.440 0.05624 1.790 0.2288 1.790 5 0 NOK 1058 135.2 0.0 0.0 1,058.0 135.2 0.440 0.05624 0.440 0.05624 0.440 0.05624 0.440 0.05624 1.790 0.2288 1.790

10 0 NOK 1097 140.2 0.0 0.0 1,097.0 140.2 0.440 0.05624 0.440 0.05624 0.440 0.05624 0.440 0.05624 1.790 0.2288 1.790 10 0 NOK 1758 224.7 0.0 0.0 1,758.0 224.7 0.440 0.05624 0.440 0.05624 0.440 0.05624 0.440 0.05624 1.790 0.2288 1.790 10 0 NOK 2758 352.5 0.0 0.0 2,758.0 352.5 0.440 0.05624 0.440 0.05624 0.440 0.05624 0.440 0.05624 1.790 0.2288 1.790

1 unlimited NOK 707 90.4 0.0 0.0 707.0 90.4 0.000 0 0.000 0 0.000 0 0.000 0 0.980 0.12526 0.980 2 unlimited NOK 746 95.4 0.0 0.0 746.0 95.4 0.000 0 0.000 0 0.000 0 0.000 0 0.980 0.12526 0.980 2 unlimited NOK 807 103.2 0.0 0.0 807.0 103.2 0.000 0 0.000 0 0.000 0 0.000 0 0.980 0.12526 0.980 4 unlimited NOK 846 108.1 0.0 0.0 846.0 108.1 0.000 0 0.000 0 0.000 0 0.000 0 0.980 0.12526 0.980 2 unlimited NOK 927 118.5 0.0 0.0 927.0 118.5 0.000 0 0.000 0 0.000 0 0.000 0 0.980 0.12526 0.980 5 unlimited NOK 966 123.5 0.0 0.0 966.0 123.5 0.000 0 0.000 0 0.000 0 0.000 0 0.980 0.12526 0.980 5 unlimited NOK 1207 154.3 0.0 0.0 1,207.0 154.3 0.000 0 0.000 0 0.000 0 0.000 0 0.980 0.12526 0.980

10 unlimited NOK 1246 159.3 0.0 0.0 1,246.0 159.3 0.000 0 0.000 0 0.000 0 0.000 0 0.980 0.12526 0.980 10 unlimited NOK 1907 243.8 0.0 0.0 1,907.0 243.8 0.000 0 0.000 0 0.000 0 0.000 0 0.980 0.12526 0.980 10 unlimited NOK 2907 371.6 0.0 0.0 2,907.0 371.6 0.000 0 0.000 0 0.000 0 0.000 0 0.980 0.12526 0.980 0.5 - NOK 269 34.4 129.0 16.5 398.0 50.9 - - - - - - - - - - -

0.64 - NOK 299 38.2 129.0 16.5 428.0 54.7 - - - - - - - - - - - 0.64 - NOK 349 44.6 129.0 16.5 478.0 61.1 - - - - - - - - - - - 0.64 - NOK 399 51.0 129.0 16.5 528.0 67.5 - - - - - - - - - - - 0.64 - NOK 449 57.4 129.0 16.5 578.0 73.9 - - - - - - - - - - -

1 - NOK 469 59.9 129.0 16.5 598.0 76.4 - - - - - - - - - - - 0.5 0 NOK 269 34.4 129.0 16.5 398.0 50.9 0.119 0.01521 0.149 0.01905 0.119 0.01521 0.149 0.01905 1.260 0.16105 1.260

0.64 0 NOK 299 38.2 129.0 16.5 428.0 54.7 0.119 0.01521 0.149 0.01905 0.119 0.01521 0.149 0.01905 1.260 0.16105 1.260 0.64 0 NOK 349 44.6 129.0 16.5 478.0 61.1 0.119 0.01521 0.149 0.01905 0.119 0.01521 0.149 0.01905 1.260 0.16105 1.260 0.64 0 NOK 399 51.0 129.0 16.5 528.0 67.5 0.119 0.01521 0.149 0.01905 0.119 0.01521 0.149 0.01905 1.260 0.16105 1.260 0.64 0 NOK 449 57.4 129.0 16.5 578.0 73.9 0.119 0.01521 0.149 0.01905 0.119 0.01521 0.149 0.01905 1.260 0.16105 1.260

1 0 NOK 469 59.9 129.0 16.5 598.0 76.4 0.119 0.01521 0.149 0.01905 0.119 0.01521 0.149 0.01905 1.260 0.16105 1.260 0.5 unlimited NOK 328 41.9 129.0 16.5 457.0 58.4 0.000 0 0.000 0 0.000 0 0.000 0 1.260 0.16105 1.260

0.64 unlimited NOK 358 45.8 129.0 16.5 487.0 62.2 0.000 0 0.000 0 0.000 0 0.000 0 1.260 0.16105 1.260 0.64 unlimited NOK 408 52.2 129.0 16.5 537.0 68.6 0.000 0 0.000 0 0.000 0 0.000 0 1.260 0.16105 1.260 0.64 unlimited NOK 458 58.5 129.0 16.5 587.0 75.0 0.000 0 0.000 0 0.000 0 0.000 0 1.260 0.16105 1.260 0.64 unlimited NOK 508 64.9 129.0 16.5 637.0 81.4 0.000 0 0.000 0 0.000 0 0.000 0 1.260 0.16105 1.260

1 unlimited NOK 528 67.5 129.0 16.5 657.0 84.0 0.000 0 0.000 0 0.000 0 0.000 0 1.260 0.16105 1.260 25 - NOK 449 57.4 0.0 0.0 449.0 57.4 - - - - - - - - - - - 60 - NOK 549 70.2 0.0 0.0 549.0 70.2 - - - - - - - - - - -

100 - NOK 849 108.5 0.0 0.0 849.0 108.5 - - - - - - - - - - - 200 - NOK 3490 446.1 0.0 0.0 3,490.0 446.1 - - - - - - - - - - - 400 - NOK 5990 765.6 0.0 0.0 5,990.0 765.6 - - - - - - - - - - - 40 0 NOK 918 117.3 0.0 0.0 918.0 117.3 0.490 0.06263 0.490 0.06263 0.490 0.06263 0.490 0.06263 1.400 0.17895 1.400 60 0 NOK 1088 139.1 0.0 0.0 1,088.0 139.1 0.490 0.06263 0.490 0.06263 0.490 0.06263 0.490 0.06263 1.400 0.17895 1.400

0.256 - PLN 54.44 13.8 40.0 10.1 94.4 23.9 - - - - - - - - - - -

Triple-play pricing study 2Q 2011 © Analysys Mason

0.512 - PLN 64.53 16.3 40.0 10.1 104.5 26.5 - - - - - - - - - - - 1.024 - PLN 69.57 17.6 40.0 10.1 109.6 27.7 - - - - - - - - - - - 1.024 - PLN 74.61 18.9 40.0 10.1 114.6 29.0 - - - - - - - - - - - 0.256 0 PLN 70.48 17.8 40.0 10.1 110.5 28.0 0.100 0.02532 0.100 0.02532 0.100 0.02532 0.100 0.02532 0.320 0.08103 0.320 0.256 0 PLN 75.51 19.1 40.0 10.1 115.5 29.2 0.100 0.02532 0.100 0.02532 0.100 0.02532 0.100 0.02532 0.320 0.08103 0.320 0.512 0 PLN 85.6 21.7 40.0 10.1 125.6 31.8 0.100 0.02532 0.100 0.02532 0.100 0.02532 0.100 0.02532 0.320 0.08103 0.320 1.024 0 PLN 90.64 23.0 40.0 10.1 130.6 33.1 0.100 0.02532 0.100 0.02532 0.100 0.02532 0.100 0.02532 0.320 0.08103 0.320 1.024 0 PLN 95.68 24.2 40.0 10.1 135.7 34.4 0.100 0.02532 0.100 0.02532 0.100 0.02532 0.100 0.02532 0.320 0.08103 0.320 0.128 - PLN 245.8 62.2 40.0 10.1 285.8 72.4 - - - - - - - - - - - 0.256 - PLN 306.3 77.6 40.0 10.1 346.3 87.7 - - - - - - - - - - - 0.256 - PLN 356.7 90.3 40.0 10.1 396.7 100.4 - - - - - - - - - - - 0.512 - PLN 366.8 92.9 40.0 10.1 406.8 103.0 - - - - - - - - - - - 1.024 - PLN 386.9 98.0 40.0 10.1 426.9 108.1 - - - - - - - - - - - 1.024 - PLN 427.3 108.2 40.0 10.1 467.3 118.3 - - - - - - - - - - - 0.128 - PLN 275 69.6 0.0 0.0 275.0 69.6 - - - - - - - - - - - 0.256 - PLN 335.5 85.0 0.0 0.0 335.5 85.0 - - - - - - - - - - - 0.256 - PLN 385.9 97.7 0.0 0.0 385.9 97.7 - - - - - - - - - - - 0.512 - PLN 396 100.3 0.0 0.0 396.0 100.3 - - - - - - - - - - - 1.024 - PLN 416.2 105.4 0.0 0.0 416.2 105.4 - - - - - - - - - - - 1.024 - PLN 456.5 115.6 0.0 0.0 456.5 115.6 - - - - - - - - - - - 0.128 0 PLN 79.99 20.3 40.0 10.1 120.0 30.4 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.670 0.16965 0.670 0.256 0 PLN 79.99 20.3 40.0 10.1 120.0 30.4 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.670 0.16965 0.670 0.256 0 PLN 84.99 21.5 40.0 10.1 125.0 31.6 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.670 0.16965 0.670 0.512 0 PLN 94.99 24.1 40.0 10.1 135.0 34.2 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.670 0.16965 0.670 1.024 0 PLN 99.99 25.3 40.0 10.1 140.0 35.4 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.670 0.16965 0.670 1.024 0 PLN 105 26.6 40.0 10.1 145.0 36.7 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.670 0.16965 0.670 0.256 - PLN 83.68 21.2 0.0 0.0 83.7 21.2 - - - - - - - - - - - 0.512 - PLN 93.77 23.7 0.0 0.0 93.8 23.7 - - - - - - - - - - - 1.024 - PLN 98.81 25.0 0.0 0.0 98.8 25.0 - - - - - - - - - - - 1.024 - PLN 103.9 26.3 0.0 0.0 103.9 26.3 - - - - - - - - - - - 0.128 0 PLN 109.2 27.7 0.0 0.0 109.2 27.7 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.670 0.16965 0.670 0.256 0 PLN 109.2 27.7 0.0 0.0 109.2 27.7 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.670 0.16965 0.670 0.256 0 PLN 114.2 28.9 0.0 0.0 114.2 28.9 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.670 0.16965 0.670 0.512 0 PLN 124.2 31.5 0.0 0.0 124.2 31.5 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.670 0.16965 0.670 1.024 0 PLN 129.2 32.7 0.0 0.0 129.2 32.7 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.670 0.16965 0.670 1.024 0 PLN 134.2 34.0 0.0 0.0 134.2 34.0 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.670 0.16965 0.670

1 - PLN 59.9 15.2 0.0 0.0 59.9 15.2 - - - - - - - - - - - 1 unlimited PLN 99.9 25.3 0.0 0.0 99.9 25.3 0.000 0 0.000 0 0.000 0 0.000 0 0.320 0.08103 0.320 1 unlimited PLN 99.9 25.3 0.0 0.0 99.9 25.3 0.000 0 0.000 0 0.000 0 0.000 0 0.320 0.08103 0.320 1 - PLN 89.8 22.7 0.0 0.0 89.8 22.7 - - - - - - - - - - - 1 - PLN 99.8 25.3 0.0 0.0 99.8 25.3 - - - - - - - - - - -

0.25 - PLN 54 13.7 0.0 0.0 54.0 13.7 - - - - - - - - - - -

Triple-play pricing study 2Q 2011 © Analysys Mason

0.5 - PLN 69 17.5 0.0 0.0 69.0 17.5 - - - - - - - - - - - 0.25 - PLN 79 20.0 0.0 0.0 79.0 20.0 - - - - - - - - - - - 0.25 - PLN 89 22.5 0.0 0.0 89.0 22.5 - - - - - - - - - - - 0.25 - PLN 79 20.0 0.0 0.0 79.0 20.0 - - - - - - - - - - - 0.25 - PLN 89 22.5 0.0 0.0 89.0 22.5 - - - - - - - - - - - 0.25 - PLN 5.04 1.3 0.0 0.0 5.0 1.3 - - - - - - - - - - - 0.5 - PLN 10.09 2.6 0.0 0.0 10.1 2.6 - - - - - - - - - - -

0.25 100 PLN 79 20.0 0.0 0.0 79.0 20.0 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.570 0.14433 0.570 0.25 100 PLN 99 25.1 0.0 0.0 99.0 25.1 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.570 0.14433 0.570 0.5 100 PLN 129 32.7 0.0 0.0 129.0 32.7 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.120 0.03039 0.570 0.14433 0.570

0.256 - PLN 35.01 8.9 0.0 0.0 35.0 8.9 - - - - - - - - - - - 0.512 - PLN 40 10.1 0.0 0.0 40.0 10.1 - - - - - - - - - - - 0.512 - PLN 45.01 11.4 0.0 0.0 45.0 11.4 - - - - - - - - - - - 0.512 - PLN 50 12.7 0.0 0.0 50.0 12.7 - - - - - - - - - - -

0.64 - PLN 65.53 16.6 0.0 0.0 65.5 16.6 - - - - - - - - - - - 1 - PLN 70 17.7 0.0 0.0 70.0 17.7 - - - - - - - - - - - 2 - PLN 95.78 24.3 0.0 0.0 95.8 24.3 - - - - - - - - - - - 4 - PLN 201.7 51.1 0.0 0.0 201.7 51.1 - - - - - - - - - - -

0.256 100 PLN 65.01 16.5 0.0 0.0 65.0 16.5 0.170 0.04305 0.170 0.04305 0.170 0.04305 0.170 0.04305 0.570 0.14433 0.570 0.512 100 PLN 70 17.7 0.0 0.0 70.0 17.7 0.170 0.04305 0.170 0.04305 0.170 0.04305 0.170 0.04305 0.570 0.14433 0.570 0.512 100 PLN 75.01 19.0 0.0 0.0 75.0 19.0 0.170 0.04305 0.170 0.04305 0.170 0.04305 0.170 0.04305 0.570 0.14433 0.570 0.512 100 PLN 80 20.3 0.0 0.0 80.0 20.3 0.170 0.04305 0.170 0.04305 0.170 0.04305 0.170 0.04305 0.570 0.14433 0.570

0.64 100 PLN 95.53 24.2 0.0 0.0 95.5 24.2 0.170 0.04305 0.170 0.04305 0.170 0.04305 0.170 0.04305 0.570 0.14433 0.570 1 100 PLN 100 25.3 0.0 0.0 100.0 25.3 0.170 0.04305 0.170 0.04305 0.170 0.04305 0.170 0.04305 0.570 0.14433 0.570 2 100 PLN 125.8 31.8 0.0 0.0 125.8 31.8 0.170 0.04305 0.170 0.04305 0.170 0.04305 0.170 0.04305 0.570 0.14433 0.570 4 100 PLN 231.7 58.7 0.0 0.0 231.7 58.7 0.170 0.04305 0.170 0.04305 0.170 0.04305 0.170 0.04305 0.570 0.14433 0.570

0.256 - PLN 50.41 12.8 40.0 10.1 90.4 22.9 - - - - - - - - - - - 0.512 - PLN 56.46 14.3 40.0 10.1 96.5 24.4 - - - - - - - - - - - 0.512 - PLN 82.67 20.9 40.0 10.1 122.7 31.1 - - - - - - - - - - - 0.256 0 PLN 87.71 22.2 40.0 10.1 127.7 32.3 0.300 0.07596 0.300 0.07596 0.300 0.07596 0.300 0.07596 0.800 0.20257 0.800 0.512 0 PLN 93.77 23.7 40.0 10.1 133.8 33.9 0.300 0.07596 0.300 0.07596 0.300 0.07596 0.300 0.07596 0.800 0.20257 0.800 0.512 0 PLN 120 30.4 40.0 10.1 160.0 40.5 0.300 0.07596 0.300 0.07596 0.300 0.07596 0.300 0.07596 0.800 0.20257 0.800 0.256 unlimited PLN 116 29.4 40.0 10.1 156.0 39.5 0.000 0 0.110 0.02785 0.000 0 0.110 0.02785 0.600 0.15193 0.600 0.512 unlimited PLN 123 31.1 40.0 10.1 163.0 41.3 0.000 0 0.110 0.02785 0.000 0 0.110 0.02785 0.600 0.15193 0.600 0.512 unlimited PLN 149.2 37.8 40.0 10.1 189.2 47.9 0.000 0 0.110 0.02785 0.000 0 0.110 0.02785 0.600 0.15193 0.600

0.5 - PLN 89 22.5 0.0 0.0 89.0 22.5 - - - - - - - - - - - 0.512 - PLN 93.99 23.8 0.0 0.0 94.0 23.8 - - - - - - - - - - -

0.64 - PLN 99 25.1 0.0 0.0 99.0 25.1 - - - - - - - - - - - 1 - PLN 104 26.3 0.0 0.0 104.0 26.3 - - - - - - - - - - - 2 - PLN 124 31.4 0.0 0.0 124.0 31.4 - - - - - - - - - - -

0.5 100 PLN 120 30.4 0.0 0.0 120.0 30.4 0.170 0.04305 0.170 0.04305 0.170 0.04305 0.170 0.04305 0.570 0.14433 0.570 0.5 200 PLN 130 32.9 0.0 0.0 130.0 32.9 0.170 0.04305 0.170 0.04305 0.170 0.04305 0.170 0.04305 0.570 0.14433 0.570

Triple-play pricing study 2Q 2011 © Analysys Mason

0.5 unlimited PLN 135 34.2 0.0 0.0 135.0 34.2 0.000 0 0.000 0 0.000 0 0.000 0 0.570 0.14433 0.570 1 unlimited EUR 42.59 42.6 0.0 0.0 42.6 42.6 0.000 0 0.000 0 0.000 0 0.000 0 0.300 0.3 0.300 2 unlimited EUR 47.99 48.0 0.0 0.0 48.0 48.0 0.000 0 0.000 0 0.000 0 0.000 0 0.300 0.3 0.300 1 unlimited EUR 42.59 42.6 0.0 0.0 42.6 42.6 0.000 0 0.000 0 0.000 0 0.000 0 0.300 0.3 0.300 2 unlimited EUR 47.99 48.0 0.0 0.0 48.0 48.0 0.000 0 0.000 0 0.000 0 0.000 0 0.300 0.3 0.300 5 unlimited EUR 63.49 63.5 0.0 0.0 63.5 63.5 0.000 0 0.000 0 0.000 0 0.000 0 0.300 0.3 0.300

10 unlimited EUR 72.99 73.0 0.0 0.0 73.0 73.0 0.000 0 0.000 0 0.000 0 0.000 0 0.300 0.3 0.300 20 unlimited EUR 110 110.0 0.0 0.0 110.0 110.0 0.000 0 0.000 0 0.000 0 0.000 0 0.300 0.3 0.300

2 - EUR 48.99 49.0 0.0 0.0 49.0 49.0 - - - - - - - - - - - 3 - EUR 42.59 42.6 0.0 0.0 42.6 42.6 - - - - - - - - - - -

10 - EUR 57.99 58.0 0.0 0.0 58.0 58.0 - - - - - - - - - - - 2 unlimited EUR 30.99 31.0 0.0 0.0 31.0 31.0 0.000 0 0.000 0 0.000 0 0.000 0 0.300 0.3 0.300

10 unlimited EUR 40.99 41.0 0.0 0.0 41.0 41.0 0.000 0 0.000 0 0.000 0 0.000 0 0.300 0.3 0.300 10 unlimited EUR 91.99 92.0 0.0 0.0 92.0 92.0 0.000 0 0.000 0 0.000 0 0.000 0 0.300 0.3 0.300

1 - EUR 20.99 21.0 15.6 15.6 36.6 36.6 - - - - - - - - - - - 1 - EUR 25.99 26.0 15.6 15.6 41.6 41.6 - - - - - - - - - - - 1 - EUR 30.99 31.0 15.6 15.6 46.6 46.6 - - - - - - - - - - - 1 - EUR 36.99 37.0 15.6 15.6 52.6 52.6 - - - - - - - - - - - 1 unlimited EUR 20.99 21.0 15.6 15.6 36.6 36.6 0.000 0 0.035 0.035 0.000 0 0.035 0.035 0.200 0.2 0.200 1 unlimited EUR 25.99 26.0 15.6 15.6 41.6 41.6 0.000 0 0.035 0.035 0.000 0 0.035 0.035 0.200 0.2 0.200

0.512 - EUR 36.71 36.7 0.0 0.0 36.7 36.7 - - - - - - - - - - - 1.024 - EUR 41.01 41.0 0.0 0.0 41.0 41.0 - - - - - - - - - - - 1.024 - EUR 61 61.0 0.0 0.0 61.0 61.0 - - - - - - - - - - - 0.256 - EUR 19.9 19.9 0.0 0.0 19.9 19.9 - - - - - - - - - - - 0.512 - EUR 25.9 25.9 0.0 0.0 25.9 25.9 - - - - - - - - - - - 1.024 - EUR 35.27 35.3 0.0 0.0 35.3 35.3 - - - - - - - - - - -

0.25 unlimited EUR 19.9 19.9 0.0 0.0 19.9 19.9 0.000 0 0.000 0 0.000 0 0.000 0 0.275 0.2749 0.275 0.5 unlimited EUR 25.9 25.9 0.0 0.0 25.9 25.9 0.000 0 0.000 0 0.000 0 0.000 0 0.275 0.2749 0.275

1.024 unlimited EUR 35.27 35.3 0.0 0.0 35.3 35.3 0.000 0 0.000 0 0.000 0 0.000 0 0.275 0.2749 0.275 0.128 - EUR 0 0.0 0.0 0.0 0.0 0.0 - - - - - - - - - - - 0.384 - EUR 20.8 20.8 0.0 0.0 20.8 20.8 - - - - - - - - - - -

1 - EUR 26.17 26.2 0.0 0.0 26.2 26.2 - - - - - - - - - - - 1.5 - EUR 36.83 36.8 0.0 0.0 36.8 36.8 - - - - - - - - - - -

0.384 - EUR 31.19 31.2 0.0 0.0 31.2 31.2 - - - - - - - - - - - 1 - EUR 51.26 51.3 0.0 0.0 51.3 51.3 - - - - - - - - - - -

1.5 - EUR 61.92 61.9 0.0 0.0 61.9 61.9 - - - - - - - - - - - 2 - EUR 49.99 50.0 0.0 0.0 50.0 50.0 - - - - - - - - - - -

0.384 unlimited EUR 27.97 28.0 0.0 0.0 28.0 28.0 0.000 0 0.060 0.06 0.000 0 0.060 0.06 0.300 0.3 0.300 1 unlimited EUR 36.4 36.4 0.0 0.0 36.4 36.4 0.000 0 0.000 0 0.000 0 0.000 0 0.300 0.3 0.300

0.384 unlimited EUR 51.61 51.6 0.0 0.0 51.6 51.6 0.000 0 0.060 0.06 0.000 0 0.060 0.06 0.300 0.3 0.300 0.384 unlimited EUR 30.99 31.0 0.0 0.0 31.0 31.0 0.000 0 0.000 0 0.000 0 0.000 0 0.300 0.3 0.300

1 unlimited EUR 42.59 42.6 0.0 0.0 42.6 42.6 0.000 0 0.000 0 0.000 0 0.000 0 0.300 0.3 0.300

Triple-play pricing study 2Q 2011 © Analysys Mason

2 unlimited EUR 59.99 60.0 0.0 0.0 60.0 60.0 0.000 0 0.000 0 0.000 0 0.000 0 0.300 0.3 0.300 4 unlimited EUR 64.99 65.0 0.0 0.0 65.0 65.0 0.000 0 0.000 0 0.000 0 0.000 0 0.300 0.3 0.300 8 unlimited EUR 74.99 75.0 0.0 0.0 75.0 75.0 0.000 0 0.000 0 0.000 0 0.000 0 0.300 0.3 0.300

24 unlimited EUR 140 140.0 0.0 0.0 140.0 140.0 0.000 0 0.000 0 0.000 0 0.000 0 0.300 0.3 0.300 3 0 EUR 41.99 42.0 0.0 0.0 42.0 42.0 0.000 0 0.010 0.0103 0.000 0 0.031 0.0311 0.250 0.25 0.250 5 unlimited EUR 51.99 52.0 0.0 0.0 52.0 52.0 0.000 0 0.000 0 0.000 0 0.000 0 0.250 0.25 0.250

10 unlimited EUR 66.99 67.0 0.0 0.0 67.0 67.0 0.000 0 0.000 0 0.000 0 0.000 0 0.250 0.25 0.250 36 unlimited EUR 107 107.0 0.0 0.0 107.0 107.0 0.000 0 0.000 0 0.000 0 0.000 0 0.250 0.25 0.250

3 unlimited EUR 31.99 32.0 0.0 0.0 32.0 32.0 0.000 0 0.000 0 0.000 0 0.000 0 0.250 0.25 0.250 10 unlimited EUR 41.99 42.0 0.0 0.0 42.0 42.0 0.000 0 0.000 0 0.000 0 0.000 0 0.250 0.25 0.250 36 unlimited EUR 81.99 82.0 0.0 0.0 82.0 82.0 0.000 0 0.000 0 0.000 0 0.000 0 0.250 0.25 0.250

1 - EUR 4.4 4.4 6.9 6.9 11.3 11.3 - - - - - - - - - - - 1 - EUR 4.4 4.4 0.0 0.0 4.4 4.4 - - - - - - - - - - - 1 - EUR 6.9 6.9 6.9 6.9 13.8 13.8 - - - - - - - - - - - 4 - EUR 6.9 6.9 6.9 6.9 13.8 13.8 - - - - - - - - - - - 4 - EUR 6.9 6.9 0.0 0.0 6.9 6.9 - - - - - - - - - - - 1 - EUR 9.3 9.3 6.9 6.9 16.2 16.2 - - - - - - - - - - - 6 - EUR 9.3 9.3 6.9 6.9 16.2 16.2 - - - - - - - - - - - 6 - EUR 9.3 9.3 0.0 0.0 9.3 9.3 - - - - - - - - - - - 6 - EUR 15.38 15.4 0.0 0.0 15.4 15.4 - - - - - - - - - - - 6 - EUR 17.86 17.9 0.0 0.0 17.9 17.9 - - - - - - - - - - - 6 - EUR 24.18 24.2 0.0 0.0 24.2 24.2 - - - - - - - - - - - 1 100 EUR 13 13.0 6.9 6.9 19.9 19.9 0.034 0.034 0.034 0.034 0.034 0.034 0.034 0.034 0.168 0.168 0.168 1 100 EUR 15.5 15.5 6.9 6.9 22.4 22.4 0.034 0.034 0.034 0.034 0.034 0.034 0.034 0.034 0.168 0.168 0.168 1 100 EUR 17.9 17.9 6.9 6.9 24.8 24.8 0.034 0.034 0.034 0.034 0.034 0.034 0.034 0.034 0.168 0.168 0.168 1 - EUR 11.7 11.7 6.9 6.9 18.6 18.6 - - - - - - - - - - - 1 100 EUR 20.3 20.3 6.9 6.9 27.2 27.2 0.034 0.034 0.034 0.034 0.034 0.034 0.034 0.034 0.168 0.168 0.168 3 - EUR 7.059 7.1 0.0 0.0 7.1 7.1 - - - - - - - - - - - 5 - EUR 9.493 9.5 0.0 0.0 9.5 9.5 - - - - - - - - - - -

50 - EUR 7.059 7.1 0.0 0.0 7.1 7.1 - - - - - - - - - - - 100 - EUR 9.493 9.5 0.0 0.0 9.5 9.5 - - - - - - - - - - - 50 - EUR 13.14 13.1 0.0 0.0 13.1 13.1 - - - - - - - - - - -

100 - EUR 15.58 15.6 0.0 0.0 15.6 15.6 - - - - - - - - - - - 50 - EUR 9.493 9.5 0.0 0.0 9.5 9.5 - - - - - - - - - - -

100 - EUR 9.493 9.5 0.0 0.0 9.5 9.5 - - - - - - - - - - - 50 0 EUR 8.276 8.3 0.0 0.0 8.3 8.3 0.005 0.00487 0.005 0.00487 0.005 0.00487 0.005 0.00487 0.019 0.01947 0.019

100 0 EUR 10.71 10.7 0.0 0.0 10.7 10.7 0.005 0.00487 0.005 0.00487 0.005 0.00487 0.005 0.00487 0.019 0.01947 0.019 50 0 EUR 14.36 14.4 0.0 0.0 14.4 14.4 0.005 0.00487 0.005 0.00487 0.005 0.00487 0.005 0.00487 0.019 0.01947 0.019

100 0 EUR 16.79 16.8 0.0 0.0 16.8 16.8 0.005 0.00487 0.005 0.00487 0.005 0.00487 0.005 0.00487 0.019 0.01947 0.019 50 0 EUR 16.79 16.8 0.0 0.0 16.8 16.8 0.005 0.00487 0.005 0.00487 0.005 0.00487 0.005 0.00487 0.019 0.01947 0.019

100 0 EUR 16.79 16.8 0.0 0.0 16.8 16.8 0.005 0.00487 0.005 0.00487 0.005 0.00487 0.005 0.00487 0.019 0.01947 0.019 0.064 - EUR 4.868 6.0 0.0 0.0 4.9 6.0 - - - - - - - - - - -

Triple-play pricing study 2Q 2011 © Analysys Mason

2 - EUR 8.519 10.6 0.0 0.0 8.5 10.6 - - - - - - - - - - - 3 - EUR 10.95 13.6 0.0 0.0 11.0 13.6 - - - - - - - - - - - 4 - EUR 14.6 18.1 0.0 0.0 14.6 18.1 - - - - - - - - - - - 6 - EUR 17.04 21.1 0.0 0.0 17.0 21.1 - - - - - - - - - - - 2 unlimited EUR 10.95 13.6 0.0 0.0 11.0 13.6 0.024 0.03018 0.024 0.03018 0.024 0.03018 0.024 0.03018 0.097 0.12073 0.097 3 unlimited EUR 13.39 16.6 0.0 0.0 13.4 16.6 0.024 0.03018 0.024 0.03018 0.024 0.03018 0.024 0.03018 0.097 0.12073 0.097 4 unlimited EUR 17.04 21.1 0.0 0.0 17.0 21.1 0.024 0.03018 0.024 0.03018 0.024 0.03018 0.024 0.03018 0.097 0.12073 0.097 6 unlimited EUR 19.47 24.1 0.0 0.0 19.5 24.1 0.024 0.03018 0.024 0.03018 0.024 0.03018 0.024 0.03018 0.097 0.12073 0.097 2 unlimited EUR 13.39 16.6 0.0 0.0 13.4 16.6 0.000 0 0.024 0.03018 0.000 0 0.024 0.03018 0.097 0.12073 0.097 3 unlimited EUR 15.82 19.6 0.0 0.0 15.8 19.6 0.000 0 0.024 0.03018 0.000 0 0.024 0.03018 0.097 0.12073 0.097 4 unlimited EUR 19.47 24.1 0.0 0.0 19.5 24.1 0.000 0 0.024 0.03018 0.000 0 0.024 0.03018 0.097 0.12073 0.097 6 unlimited EUR 21.91 27.2 0.0 0.0 21.9 27.2 0.000 0 0.024 0.03018 0.000 0 0.024 0.03018 0.097 0.12073 0.097 2 unlimited EUR 14.6 18.1 0.0 0.0 14.6 18.1 0.000 0 0.000 0 0.000 0 0.000 0 0.097 0.12073 0.097 3 unlimited EUR 17.04 21.1 0.0 0.0 17.0 21.1 0.000 0 0.000 0 0.000 0 0.000 0 0.097 0.12073 0.097 4 unlimited EUR 20.69 25.7 0.0 0.0 20.7 25.7 0.000 0 0.000 0 0.000 0 0.000 0 0.097 0.12073 0.097 6 unlimited EUR 23.12 28.7 0.0 0.0 23.1 28.7 0.000 0 0.000 0 0.000 0 0.000 0 0.097 0.12073 0.097

0.384 - EUR 8.99 9.0 8.0 8.0 17.0 17.0 - - - - - - - - - - - 0.384 - EUR 12.99 13.0 8.0 8.0 21.0 21.0 - - - - - - - - - - - 0.384 - EUR 17.99 18.0 8.0 8.0 26.0 26.0 - - - - - - - - - - - 0.512 - EUR 23.99 24.0 8.0 8.0 32.0 32.0 - - - - - - - - - - - 0.384 100 EUR 12.48 12.5 8.0 8.0 20.5 20.5 0.032 0.0319 0.032 0.0319 0.032 0.0319 0.032 0.0319 0.195 0.1952 0.195 0.384 100 EUR 16.48 16.5 8.0 8.0 24.5 24.5 0.032 0.0319 0.032 0.0319 0.032 0.0319 0.032 0.0319 0.195 0.1952 0.195 0.384 100 EUR 21.48 21.5 8.0 8.0 29.5 29.5 0.032 0.0319 0.032 0.0319 0.032 0.0319 0.032 0.0319 0.195 0.1952 0.195 0.512 100 EUR 27.48 27.5 8.0 8.0 35.5 35.5 0.032 0.0319 0.032 0.0319 0.032 0.0319 0.032 0.0319 0.195 0.1952 0.195 0.384 60 EUR 14.98 15.0 8.0 8.0 23.0 23.0 0.032 0.0319 0.032 0.0319 0.032 0.0319 0.032 0.0319 0.159 0.1589 0.159 0.384 60 EUR 18.98 19.0 8.0 8.0 27.0 27.0 0.032 0.0319 0.032 0.0319 0.032 0.0319 0.032 0.0319 0.159 0.1589 0.159 0.384 60 EUR 23.98 24.0 8.0 8.0 32.0 32.0 0.032 0.0319 0.032 0.0319 0.032 0.0319 0.032 0.0319 0.159 0.1589 0.159 0.512 60 EUR 29.98 30.0 8.0 8.0 38.0 38.0 0.032 0.0319 0.032 0.0319 0.032 0.0319 0.032 0.0319 0.159 0.1589 0.159 0.384 1000 EUR 19.98 20.0 8.0 8.0 28.0 28.0 0.024 0.0239 0.024 0.0239 0.024 0.0239 0.024 0.0239 0.159 0.1589 0.159 0.384 1000 EUR 23.98 24.0 8.0 8.0 32.0 32.0 0.024 0.0239 0.024 0.0239 0.024 0.0239 0.024 0.0239 0.159 0.1589 0.159 0.384 1000 EUR 28.98 29.0 8.0 8.0 37.0 37.0 0.024 0.0239 0.024 0.0239 0.024 0.0239 0.024 0.0239 0.159 0.1589 0.159 0.512 1000 EUR 34.98 35.0 8.0 8.0 43.0 43.0 0.024 0.0239 0.024 0.0239 0.024 0.0239 0.024 0.0239 0.159 0.1589 0.159 0.384 0 EUR 25.98 26.0 8.0 8.0 34.0 34.0 0.032 0.032 0.032 0.032 0.032 0.032 0.032 0.032 0.158 0.158 0.158 0.384 0 EUR 30.98 31.0 8.0 8.0 39.0 39.0 0.032 0.032 0.032 0.032 0.032 0.032 0.032 0.032 0.158 0.158 0.158 0.384 0 EUR 33.98 34.0 8.0 8.0 42.0 42.0 0.032 0.032 0.032 0.032 0.032 0.032 0.032 0.032 0.158 0.158 0.158 0.384 unlimited EUR 45.96 46.0 8.0 8.0 54.0 54.0 0.000 0 0.032 0.032 0.000 0 0.032 0.032 0.158 0.158 0.158 0.512 - EUR 8.99 9.0 0.0 0.0 9.0 9.0 - - - - - - - - - - - 0.512 - EUR 12.99 13.0 0.0 0.0 13.0 13.0 - - - - - - - - - - -

1 - EUR 17.99 18.0 0.0 0.0 18.0 18.0 - - - - - - - - - - - 2 - EUR 23.99 24.0 0.0 0.0 24.0 24.0 - - - - - - - - - - -

0.512 - EUR 21.67 21.7 0.0 0.0 21.7 21.7 - - - - - - - - - - - 0.512 - EUR 25.67 25.7 0.0 0.0 25.7 25.7 - - - - - - - - - - -

Triple-play pricing study 2Q 2011 © Analysys Mason

1 - EUR 30.67 30.7 0.0 0.0 30.7 30.7 - - - - - - - - - - - 2 - EUR 36.67 36.7 0.0 0.0 36.7 36.7 - - - - - - - - - - -

0.512 unlimited EUR 16 16.0 0.0 0.0 16.0 16.0 0.071 0.0706 0.071 0.0706 0.101 0.1008 0.101 0.1008 0.252 0.2521 0.252 0.512 unlimited EUR 20 20.0 0.0 0.0 20.0 20.0 0.071 0.0706 0.071 0.0706 0.101 0.1008 0.101 0.1008 0.252 0.2521 0.252

1 unlimited EUR 25 25.0 0.0 0.0 25.0 25.0 0.071 0.0706 0.071 0.0706 0.101 0.1008 0.101 0.1008 0.252 0.2521 0.252 2 unlimited EUR 31 31.0 0.0 0.0 31.0 31.0 0.071 0.0706 0.071 0.0706 0.101 0.1008 0.101 0.1008 0.252 0.2521 0.252

0.512 unlimited EUR 24.06 24.1 0.0 0.0 24.1 24.1 0.000 0 0.000 0 0.000 0 0.000 0 0.161 0.1614 0.161 0.512 unlimited EUR 28.06 28.1 0.0 0.0 28.1 28.1 0.000 0 0.000 0 0.000 0 0.000 0 0.161 0.1614 0.161

1 unlimited EUR 33.06 33.1 0.0 0.0 33.1 33.1 0.000 0 0.000 0 0.000 0 0.000 0 0.161 0.1614 0.161 2 unlimited EUR 39.06 39.1 0.0 0.0 39.1 39.1 0.000 0 0.000 0 0.000 0 0.000 0 0.161 0.1614 0.161

0.512 unlimited EUR 28.09 28.1 0.0 0.0 28.1 28.1 0.000 0 0.000 0 0.000 0 0.000 0 0.121 0.121 0.121 0.512 unlimited EUR 32.09 32.1 0.0 0.0 32.1 32.1 0.000 0 0.000 0 0.000 0 0.000 0 0.121 0.121 0.121

1 unlimited EUR 37.09 37.1 0.0 0.0 37.1 37.1 0.000 0 0.000 0 0.000 0 0.000 0 0.121 0.121 0.121 2 unlimited EUR 43.09 43.1 0.0 0.0 43.1 43.1 0.000 0 0.000 0 0.000 0 0.000 0 0.121 0.121 0.121 1 0 EUR 30.97 31.0 0.0 0.0 31.0 31.0 0.071 0.0706 0.071 0.0706 0.101 0.1008 0.101 0.1008 0.252 0.2521 0.252 2 0 EUR 39.97 40.0 0.0 0.0 40.0 40.0 0.071 0.0706 0.071 0.0706 0.101 0.1008 0.101 0.1008 0.252 0.2521 0.252 2 unlimited EUR 54.94 54.9 0.0 0.0 54.9 54.9 0.000 0 0.000 0 0.000 0 0.000 0 0.121 0.121 0.121 2 - EUR 20 20.0 0.0 0.0 20.0 20.0 - - - - - - - - - - - 5 - EUR 28 28.0 0.0 0.0 28.0 28.0 - - - - - - - - - - - 8 - EUR 38 38.0 0.0 0.0 38.0 38.0 - - - - - - - - - - - 2 0 EUR 35.12 35.1 0.0 0.0 35.1 35.1 0.087 0.0874 0.135 0.1352 0.135 0.1352 0.295 0.2946 0.271 0.2707 0.462 5 0 EUR 51.62 51.6 0.0 0.0 51.6 51.6 0.087 0.0874 0.135 0.1352 0.135 0.1352 0.295 0.2946 0.271 0.2707 0.462 8 0 EUR 89.62 89.6 0.0 0.0 89.6 89.6 0.087 0.0874 0.135 0.1352 0.135 0.1352 0.295 0.2946 0.271 0.2707 0.462 2 300 EUR 43.18 43.2 0.0 0.0 43.2 43.2 0.087 0.0874 0.135 0.1352 0.135 0.1352 0.295 0.2946 0.271 0.2707 0.462 5 300 EUR 59.68 59.7 0.0 0.0 59.7 59.7 0.087 0.0874 0.135 0.1352 0.135 0.1352 0.295 0.2946 0.271 0.2707 0.462

0.25 - EUR 26 26.0 10.7 10.7 36.7 36.7 - - - - - - - - - - - 1 - EUR 26 26.0 10.7 10.7 36.7 36.7 - - - - - - - - - - -

0.384 - EUR 32 32.0 10.7 10.7 42.7 42.7 - - - - - - - - - - - 0.512 - EUR 38 38.0 10.7 10.7 48.7 48.7 - - - - - - - - - - - 0.768 - EUR 44 44.0 10.7 10.7 54.7 54.7 - - - - - - - - - - -

5 - EUR 36 36.0 10.7 10.7 46.7 46.7 - - - - - - - - - - - 10 - EUR 66 66.0 10.7 10.7 76.7 76.7 - - - - - - - - - - - 20 - EUR 33 33.0 0.0 0.0 33.0 33.0 - - - - - - - - - - - 60 - EUR 87 87.0 0.0 0.0 87.0 87.0 - - - - - - - - - - -

100 - EUR 147 147.0 0.0 0.0 147.0 147.0 - - - - - - - - - - - 0.25 - EUR 32 32.0 10.7 10.7 42.7 42.7 - - - - - - - - - - - 0.25 0 EUR 29 29.0 10.7 10.7 39.7 39.7 0.029 0.0288 0.029 0.0288 0.029 0.0288 0.029 0.0288 0.190 0.1898 0.190

0.512 0 EUR 45 45.0 0.0 0.0 45.0 45.0 0.029 0.0288 0.029 0.0288 0.029 0.0288 0.029 0.0288 0.190 0.1898 0.190 0.768 0 EUR 51 51.0 0.0 0.0 51.0 51.0 0.029 0.0288 0.029 0.0288 0.029 0.0288 0.029 0.0288 0.190 0.1898 0.190

20 0 EUR 49 49.0 0.0 0.0 49.0 49.0 0.029 0.0288 0.029 0.0288 0.029 0.0288 0.029 0.0288 0.190 0.1898 0.190 10 - EUR 22 22.0 0.0 0.0 22.0 22.0 - - - - - - - - - - - 10 - EUR 27 27.0 0.0 0.0 27.0 27.0 - - - - - - - - - - -

Triple-play pricing study 2Q 2011 © Analysys Mason

20 - EUR 28 28.0 0.0 0.0 28.0 28.0 - - - - - - - - - - - 50 - EUR 39 39.0 0.0 0.0 39.0 39.0 - - - - - - - - - - -

100 - EUR 49 49.0 0.0 0.0 49.0 49.0 - - - - - - - - - - - 200 - EUR 200 200.0 0.0 0.0 200.0 200.0 - - - - - - - - - - - 300 - EUR 300 300.0 0.0 0.0 300.0 300.0 - - - - - - - - - - - 500 - EUR 500 500.0 0.0 0.0 500.0 500.0 - - - - - - - - - - -

1000 - EUR 1000 ### 0.0 0.0 1,000.0 1,000.0 - - - - - - - - - - - 0.25 - EUR 16 16.0 10.7 10.7 26.7 26.7 - - - - - - - - - - - 0.25 - EUR 22 22.0 0.0 0.0 22.0 22.0 - - - - - - - - - - -

1 - EUR 18 18.0 10.7 10.7 28.7 28.7 - - - - - - - - - - - 1 - EUR 24 24.0 0.0 0.0 24.0 24.0 - - - - - - - - - - - 2 - EUR 23 23.0 10.7 10.7 33.7 33.7 - - - - - - - - - - - 2 - EUR 29 29.0 0.0 0.0 29.0 29.0 - - - - - - - - - - -

0.512 - EUR 20 20.0 10.7 10.7 30.7 30.7 - - - - - - - - - - - 0.512 - EUR 26 26.0 0.0 0.0 26.0 26.0 - - - - - - - - - - -

1 - EUR 21 21.0 10.7 10.7 31.7 31.7 - - - - - - - - - - - 1 - EUR 27 27.0 0.0 0.0 27.0 27.0 - - - - - - - - - - - 1 - EUR 23 23.0 10.7 10.7 33.7 33.7 - - - - - - - - - - - 1 - EUR 29 29.0 0.0 0.0 29.0 29.0 - - - - - - - - - - - 2 - EUR 25 25.0 10.7 10.7 35.7 35.7 - - - - - - - - - - - 2 - EUR 31 31.0 0.0 0.0 31.0 31.0 - - - - - - - - - - - 4 - EUR 27 27.0 10.7 10.7 37.7 37.7 - - - - - - - - - - - 4 - EUR 33 33.0 0.0 0.0 33.0 33.0 - - - - - - - - - - -

10 - EUR 53 53.0 10.7 10.7 63.7 63.7 - - - - - - - - - - - 10 - EUR 59 59.0 0.0 0.0 59.0 59.0 - - - - - - - - - - -

1 - EUR 29 29.0 10.7 10.7 39.7 39.7 - - - - - - - - - - - 1 - EUR 35 35.0 0.0 0.0 35.0 35.0 - - - - - - - - - - - 4 - EUR 31 31.0 10.7 10.7 41.7 41.7 - - - - - - - - - - - 4 - EUR 37 37.0 0.0 0.0 37.0 37.0 - - - - - - - - - - -

10 - EUR 55 55.0 10.7 10.7 65.7 65.7 - - - - - - - - - - - 10 - EUR 61 61.0 0.0 0.0 61.0 61.0 - - - - - - - - - - -

8 - EUR 55 55.0 10.7 10.7 65.7 65.7 - - - - - - - - - - - 8 - EUR 61 61.0 0.0 0.0 61.0 61.0 - - - - - - - - - - -

15 - EUR 63 63.0 10.7 10.7 73.7 73.7 - - - - - - - - - - - 15 - EUR 69 69.0 0.0 0.0 69.0 69.0 - - - - - - - - - - - 25 - EUR 73 73.0 10.7 10.7 83.7 83.7 - - - - - - - - - - - 25 - EUR 79 79.0 0.0 0.0 79.0 79.0 - - - - - - - - - - - 10 0 EUR 26 26.0 0.0 0.0 26.0 26.0 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.120 0.12 0.120 20 0 EUR 32 32.0 0.0 0.0 32.0 32.0 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.120 0.12 0.120 50 0 EUR 43 43.0 0.0 0.0 43.0 43.0 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.120 0.12 0.120

100 0 EUR 53 53.0 0.0 0.0 53.0 53.0 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.120 0.12 0.120 0.25 0 EUR 20 20.0 10.7 10.7 30.7 30.7 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.120 0.12 0.120

Triple-play pricing study 2Q 2011 © Analysys Mason

0.25 0 EUR 26 26.0 0.0 0.0 26.0 26.0 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.120 0.12 0.120 1 0 EUR 25 25.0 10.7 10.7 35.7 35.7 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.120 0.12 0.120 1 0 EUR 31 31.0 0.0 0.0 31.0 31.0 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.120 0.12 0.120 2 0 EUR 29 29.0 10.7 10.7 39.7 39.7 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.120 0.12 0.120 2 0 EUR 35 35.0 0.0 0.0 35.0 35.0 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.120 0.12 0.120

10 - EUR 31 31.0 0.0 0.0 31.0 31.0 - - - - - - - - - - - 20 - EUR 37 37.0 0.0 0.0 37.0 37.0 - - - - - - - - - - - 50 - EUR 48 48.0 0.0 0.0 48.0 48.0 - - - - - - - - - - -

100 - EUR 58 58.0 0.0 0.0 58.0 58.0 - - - - - - - - - - - 0.25 - EUR 25 25.0 10.7 10.7 35.7 35.7 - - - - - - - - - - - 0.25 - EUR 31 31.0 0.0 0.0 31.0 31.0 - - - - - - - - - - -

1 - EUR 30 30.0 10.7 10.7 40.7 40.7 - - - - - - - - - - - 1 - EUR 36 36.0 0.0 0.0 36.0 36.0 - - - - - - - - - - - 2 - EUR 34 34.0 10.7 10.7 44.7 44.7 - - - - - - - - - - - 2 - EUR 40 40.0 0.0 0.0 40.0 40.0 - - - - - - - - - - -

10 0 EUR 33 33.0 0.0 0.0 33.0 33.0 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.120 0.12 0.120 10 0 EUR 38 38.0 0.0 0.0 38.0 38.0 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.120 0.12 0.120 20 0 EUR 42 42.0 0.0 0.0 42.0 42.0 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.120 0.12 0.120 50 0 EUR 51 51.0 0.0 0.0 51.0 51.0 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.120 0.12 0.120

100 0 EUR 60 60.0 0.0 0.0 60.0 60.0 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.120 0.12 0.120 1 0 EUR 33 33.0 10.7 10.7 43.7 43.7 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.019 0.0192 0.120 0.12 0.120

0.512 - EUR 30.5 30.5 0.0 0.0 30.5 30.5 - - - - - - - - - - - 1 - EUR 35.5 35.5 0.0 0.0 35.5 35.5 - - - - - - - - - - -

1.5 - EUR 45.5 45.5 0.0 0.0 45.5 45.5 - - - - - - - - - - - 2 - EUR 55.5 55.5 0.0 0.0 55.5 55.5 - - - - - - - - - - -

2.5 - EUR 65.5 65.5 0.0 0.0 65.5 65.5 - - - - - - - - - - - 5 - EUR 75.5 75.5 0.0 0.0 75.5 75.5 - - - - - - - - - - -

10 - EUR 85.5 85.5 0.0 0.0 85.5 85.5 - - - - - - - - - - - 2 - EUR 40 40.0 0.0 0.0 40.0 40.0 - - - - - - - - - - -

2.5 - EUR 50 50.0 0.0 0.0 50.0 50.0 - - - - - - - - - - - 5 - EUR 60 60.0 0.0 0.0 60.0 60.0 - - - - - - - - - - -

10 - EUR 70 70.0 0.0 0.0 70.0 70.0 - - - - - - - - - - - 0.512 0 EUR 28 28.0 0.0 0.0 28.0 28.0 0.019 0.0185 0.019 0.0185 0.019 0.0185 0.019 0.0185 0.120 0.12 0.120

1 0 EUR 38 38.0 0.0 0.0 38.0 38.0 0.019 0.0185 0.019 0.0185 0.019 0.0185 0.019 0.0185 0.120 0.12 0.120 1.5 unlimited EUR 53 53.0 0.0 0.0 53.0 53.0 0.019 0.0185 0.019 0.0185 0.019 0.0185 0.019 0.0185 0.120 0.12 0.120 2.5 unlimited EUR 63 63.0 0.0 0.0 63.0 63.0 0.000 0 0.000 0 0.000 0 0.000 0 0.120 0.12 0.120

5 unlimited EUR 73 73.0 0.0 0.0 73.0 73.0 0.000 0 0.000 0 0.000 0 0.000 0 0.120 0.12 0.120 0.32 - EUR 32.9 38.8 0.0 0.0 32.9 38.8 - - - - - - - - - - - 0.32 - EUR 37.9 44.7 0.0 0.0 37.9 44.7 - - - - - - - - - - - 0.32 - EUR 42.4 50.0 0.0 0.0 42.4 50.0 - - - - - - - - - - - 0.32 - EUR 52.4 61.8 0.0 0.0 52.4 61.8 - - - - - - - - - - - 0.8 unlimited EUR 40.9 48.3 14.0 16.5 54.9 64.7 0.000 0 0.000 0 0.000 0 0.000 0 0.100 0.118 0.155

Triple-play pricing study 2Q 2011 © Analysys Mason

1 unlimited EUR 45.9 54.2 14.0 16.5 59.9 70.6 0.000 0 0.000 0 0.000 0 0.000 0 0.100 0.118 0.155 0.8 unlimited EUR 40.9 48.3 0.0 0.0 40.9 48.3 0.000 0 0.000 0 0.000 0 0.000 0 0.100 0.118 0.155 0.8 unlimited EUR 61.8 72.9 0.0 0.0 61.8 72.9 0.000 0 0.000 0 0.000 0 0.000 0 0.100 0.118 0.155

5 unlimited EUR 40.9 48.3 0.0 0.0 40.9 48.3 0.000 0 0.000 0 0.000 0 0.000 0 0.100 0.118 0.155 5 unlimited EUR 61.8 72.9 0.0 0.0 61.8 72.9 0.000 0 0.000 0 0.000 0 0.000 0 0.100 0.118 0.155

0.3 unlimited EUR 39.9 47.1 0.0 0.0 39.9 47.1 0.000 0 0.000 0 0.000 0 0.000 0 0.180 0.2124 0.180 0.5 unlimited EUR 49.9 58.9 0.0 0.0 49.9 58.9 0.000 0 0.000 0 0.000 0 0.000 0 0.180 0.2124 0.180

1 unlimited EUR 51.9 61.2 0.0 0.0 51.9 61.2 0.000 0 0.000 0 0.000 0 0.000 0 0.180 0.2124 0.180 3 unlimited EUR 59.9 70.7 0.0 0.0 59.9 70.7 0.000 0 0.000 0 0.000 0 0.000 0 0.180 0.2124 0.180

0.3 unlimited EUR 49.9 58.9 0.0 0.0 49.9 58.9 0.000 0 0.000 0 0.000 0 0.000 0 0.180 0.2124 0.180 0.5 unlimited EUR 59.9 70.7 0.0 0.0 59.9 70.7 0.000 0 0.000 0 0.000 0 0.000 0 0.180 0.2124 0.180

1 unlimited EUR 59.9 70.7 0.0 0.0 59.9 70.7 0.000 0 0.000 0 0.000 0 0.000 0 0.180 0.2124 0.180 3 unlimited EUR 64.9 76.6 0.0 0.0 64.9 76.6 0.000 0 0.000 0 0.000 0 0.000 0 0.180 0.2124 0.180

0.5 100 EUR 29.95 35.3 14.0 16.5 43.9 51.8 0.005 0.0059 0.015 0.0177 0.036 0.04248 0.066 0.07788 0.158 0.18585 0.242 1 unlimited EUR 39.95 47.1 0.0 0.0 40.0 47.1 0.000 0 0.000 0 0.000 0 0.000 0 0.158 0.18585 0.242 1 unlimited EUR 49.95 58.9 0.0 0.0 50.0 58.9 0.000 0 0.000 0 0.000 0 0.000 0 0.158 0.18585 0.242

0.5 unlimited EUR 21.95 25.9 14.0 16.5 35.9 42.4 0.000 0 0.000 0 0.000 0 0.000 0 0.140 0.1652 0.190 0.5 unlimited EUR 26.95 31.8 14.0 16.5 40.9 48.3 0.000 0 0.000 0 0.000 0 0.000 0 0.140 0.1652 0.190

1 unlimited EUR 29.95 35.3 14.0 16.5 43.9 51.8 0.000 0 0.000 0 0.000 0 0.000 0 0.140 0.1652 0.190 0.512 unlimited EUR 34.9 41.2 0.0 0.0 34.9 41.2 0.000 0 0.000 0 0.000 0 0.000 0 0.140 0.1652 0.190 0.512 unlimited EUR 36.9 43.5 0.0 0.0 36.9 43.5 0.000 0 0.000 0 0.000 0 0.000 0 0.140 0.1652 0.190 0.512 unlimited EUR 19.95 23.5 0.0 0.0 20.0 23.5 0.000 0 0.000 0 0.000 0 0.000 0 0.140 0.1652 0.190

0.5 unlimited EUR 40.9 48.3 0.0 0.0 40.9 48.3 0.000 0 0.000 0 0.000 0 0.000 0 0.140 0.1652 0.190 1 unlimited EUR 44.9 53.0 0.0 0.0 44.9 53.0 0.000 0 0.000 0 0.000 0 0.000 0 0.140 0.1652 0.190 1 unlimited EUR 54.9 64.8 0.0 0.0 54.9 64.8 0.000 0 0.000 0 0.000 0 0.000 0 0.140 0.1652 0.190 1 unlimited EUR 72.6 85.7 0.0 0.0 72.6 85.7 0.000 0 0.000 0 0.000 0 0.000 0 0.140 0.1652 0.190

0.4 - SEK 252 28.0 145.0 16.1 397.0 44.1 - - - - - - - - - - - 0.8 - SEK 309 34.3 145.0 16.1 454.0 50.4 - - - - - - - - - - - 2.5 - SEK 359 39.9 145.0 16.1 504.0 56.0 - - - - - - - - - - - 0.4 0 SEK 339 37.7 145.0 16.1 484.0 53.8 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.690 0.07665 0.690 0.4 unlimited SEK 369 41.0 145.0 16.1 514.0 57.1 0.000 0 0.200 0.02222 0.000 0 0.200 0.02222 0.690 0.07665 0.690 0.4 unlimited SEK 404 44.9 145.0 16.1 549.0 61.0 0.000 0 0.000 0 0.000 0 0.000 0 0.690 0.07665 0.690 0.4 0 SEK 339 37.7 145.0 16.1 484.0 53.8 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.690 0.07665 0.690 0.8 0 SEK 389 43.2 145.0 16.1 534.0 59.3 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.690 0.07665 0.690 2.5 0 SEK 439 48.8 145.0 16.1 584.0 64.9 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.690 0.07665 0.690 0.4 0 SEK 359 39.9 145.0 16.1 504.0 56.0 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.690 0.07665 0.690 0.8 0 SEK 409 45.4 145.0 16.1 554.0 61.5 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.690 0.07665 0.690 2.5 0 SEK 459 51.0 145.0 16.1 604.0 67.1 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.690 0.07665 0.690 0.4 0 SEK 359 39.9 145.0 16.1 504.0 56.0 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.690 0.07665 0.690 0.8 0 SEK 409 45.4 145.0 16.1 554.0 61.5 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.690 0.07665 0.690 2.5 0 SEK 459 51.0 145.0 16.1 604.0 67.1 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.690 0.07665 0.690 0.4 - SEK 299 33.2 0.0 0.0 299.0 33.2 - - - - - - - - - - -

Triple-play pricing study 2Q 2011 © Analysys Mason

10 - SEK 339 37.7 0.0 0.0 339.0 37.7 - - - - - - - - - - - 100 - SEK 599 66.5 0.0 0.0 599.0 66.5 - - - - - - - - - - - 10 0 SEK 339 37.7 0.0 0.0 339.0 37.7 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.690 0.07665 0.690 10 0 SEK 379 42.1 0.0 0.0 379.0 42.1 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.690 0.07665 0.690

100 0 SEK 499 55.4 0.0 0.0 499.0 55.4 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.690 0.07665 0.690 10 0 SEK 339 37.7 0.0 0.0 339.0 37.7 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.690 0.07665 0.690 10 0 SEK 379 42.1 0.0 0.0 379.0 42.1 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.690 0.07665 0.690

100 0 SEK 499 55.4 0.0 0.0 499.0 55.4 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.200 0.02222 0.690 0.07665 0.690 1 - SEK 249 27.7 0.0 0.0 249.0 27.7 - - - - - - - - - - -

10 - SEK 309 34.3 0.0 0.0 309.0 34.3 - - - - - - - - - - - 1 - SEK 329 36.5 0.0 0.0 329.0 36.5 - - - - - - - - - - -

10 - SEK 379 42.1 0.0 0.0 379.0 42.1 - - - - - - - - - - - 10 - SEK 399 44.3 0.0 0.0 399.0 44.3 - - - - - - - - - - - 10 - SEK 499 55.4 0.0 0.0 499.0 55.4 - - - - - - - - - - -

1 - SEK 318 35.3 0.0 0.0 318.0 35.3 - - - - - - - - - - - 1 - SEK 398 44.2 0.0 0.0 398.0 44.2 - - - - - - - - - - - 1 - SEK 378 42.0 0.0 0.0 378.0 42.0 - - - - - - - - - - -

10 - SEK 448 49.8 0.0 0.0 448.0 49.8 - - - - - - - - - - - 0.5 161.111 SEK 228 25.3 0.0 0.0 228.0 25.3 0.180 0.02 0.180 0.02 0.180 0.02 0.180 0.02 1.690 0.18774 1.990 0.5 unlimited SEK 228 25.3 0.0 0.0 228.0 25.3 0.000 0 0.180 0.02 0.000 0 0.180 0.02 1.690 0.18774 1.990 0.5 unlimited SEK 248 27.6 0.0 0.0 248.0 27.6 0.000 0 0.000 0 0.000 0 0.000 0 1.690 0.18774 1.990

n/d - SEK 249 27.7 145.0 16.1 394.0 43.8 - - - - - - - - - - - n/d 0 SEK 199 22.1 0.0 0.0 199.0 22.1 0.080 0.00889 0.160 0.01777 0.080 0.00889 0.160 0.01777 1.750 0.19441 1.950 n/d unlimited SEK 271 30.1 0.0 0.0 271.0 30.1 0.000 0 0.160 0.01777 0.000 0 0.160 0.01777 0.660 0.07332 0.660 n/d unlimited SEK 301 33.4 0.0 0.0 301.0 33.4 0.000 0 0.000 0 0.000 0 0.000 0 0.660 0.07332 0.660 n/d - SEK 309 34.3 145.0 16.1 454.0 50.4 - - - - - - - - - - - n/d - SEK 329 36.5 145.0 16.1 474.0 52.7 - - - - - - - - - - - n/d - SEK 359 39.9 145.0 16.1 504.0 56.0 - - - - - - - - - - - n/d 0 SEK 328 36.4 145.0 16.1 473.0 52.5 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690 n/d 0 SEK 348 38.7 145.0 16.1 493.0 54.8 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690 n/d 0 SEK 378 42.0 145.0 16.1 523.0 58.1 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690 n/d 0 SEK 378 42.0 0.0 0.0 378.0 42.0 0.190 0.02111 0.190 0.02111 0.190 0.02111 0.190 0.02111 1.990 0.22107 1.990 n/d 0 SEK 398 44.2 0.0 0.0 398.0 44.2 0.190 0.02111 0.190 0.02111 0.190 0.02111 0.190 0.02111 1.990 0.22107 1.990 n/d 0 SEK 428 47.5 0.0 0.0 428.0 47.5 0.190 0.02111 0.190 0.02111 0.190 0.02111 0.190 0.02111 1.990 0.22107 1.990 n/d 767 SEK 447 49.7 0.0 0.0 447.0 49.7 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690 n/d 767 SEK 467 51.9 0.0 0.0 467.0 51.9 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690 n/d 767 SEK 497 55.2 0.0 0.0 497.0 55.2 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690 n/d 0 SEK 217 24.1 0.0 0.0 217.0 24.1 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690 n/d 0 SEK 297 33.0 0.0 0.0 297.0 33.0 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690 n/d 0 SEK 327 36.3 0.0 0.0 327.0 36.3 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690 n/d 0 SEK 367 40.8 0.0 0.0 367.0 40.8 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690 n/d 0 SEK 467 51.9 0.0 0.0 467.0 51.9 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690

Triple-play pricing study 2Q 2011 © Analysys Mason

n/d 0 SEK 867 96.3 0.0 0.0 867.0 96.3 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690 0.5 - SEK 218 24.2 0.0 0.0 218.0 24.2 - - - - - - - - - - -

1 - SEK 298 33.1 0.0 0.0 298.0 33.1 - - - - - - - - - - - 10 - SEK 328 36.4 0.0 0.0 328.0 36.4 - - - - - - - - - - - 10 - SEK 368 40.9 0.0 0.0 368.0 40.9 - - - - - - - - - - - 50 - SEK 668 74.2 0.0 0.0 668.0 74.2 - - - - - - - - - - - 0.5 0 SEK 237 26.3 0.0 0.0 237.0 26.3 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690

1 0 SEK 317 35.2 0.0 0.0 317.0 35.2 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690 10 0 SEK 347 38.5 0.0 0.0 347.0 38.5 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690 10 0 SEK 387 43.0 0.0 0.0 387.0 43.0 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690 50 0 SEK 687 76.3 0.0 0.0 687.0 76.3 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690

2 - SEK 149 16.6 0.0 0.0 149.0 16.6 - - - - - - - - - - - 10 - SEK 229 25.4 0.0 0.0 229.0 25.4 - - - - - - - - - - - 10 - SEK 259 28.8 0.0 0.0 259.0 28.8 - - - - - - - - - - - 10 - SEK 299 33.2 0.0 0.0 299.0 33.2 - - - - - - - - - - -

100 - SEK 499 55.4 0.0 0.0 499.0 55.4 - - - - - - - - - - - 10 - SEK 399 44.3 0.0 0.0 399.0 44.3 - - - - - - - - - - -

100 - SEK 599 66.5 0.0 0.0 599.0 66.5 - - - - - - - - - - - 100 - SEK 799 88.8 0.0 0.0 799.0 88.8 - - - - - - - - - - -

2 0 SEK 168 18.7 0.0 0.0 168.0 18.7 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690 10 0 SEK 248 27.6 0.0 0.0 248.0 27.6 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690 10 0 SEK 278 30.9 0.0 0.0 278.0 30.9 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690 10 0 SEK 318 35.3 0.0 0.0 318.0 35.3 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690

100 0 SEK 518 57.5 0.0 0.0 518.0 57.5 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690 10 0 SEK 418 46.4 0.0 0.0 418.0 46.4 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690

100 0 SEK 618 68.7 0.0 0.0 618.0 68.7 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690 100 0 SEK 818 90.9 0.0 0.0 818.0 90.9 0.090 0.01 0.090 0.01 0.090 0.01 0.090 0.01 1.690 0.18774 1.690

1 - SEK 318 35.3 0.0 0.0 318.0 35.3 - - - - - - - - - - - 1 unlimited SEK 298 33.1 0.0 0.0 298.0 33.1 0.180 0.02 0.180 0.02 0.180 0.02 0.180 0.02 0.690 0.07665 0.690 1 unlimited SEK 397 44.1 0.0 0.0 397.0 44.1 0.180 0.02 0.180 0.02 0.180 0.02 0.180 0.02 0.690 0.07665 0.690 1 unlimited SEK 397 44.1 0.0 0.0 397.0 44.1 0.180 0.02 0.180 0.02 0.180 0.02 0.180 0.02 0.690 0.07665 0.690 2 - SEK 388 43.1 0.0 0.0 388.0 43.1 - - - - - - - - - - - 3 - SEK 418 46.4 0.0 0.0 418.0 46.4 - - - - - - - - - - -

10 - SEK 468 52.0 0.0 0.0 468.0 52.0 - - - - - - - - - - - 2.5 - SEK 229 25.4 0.0 0.0 229.0 25.4 - - - - - - - - - - - 2.5 unlimited SEK 248 27.6 0.0 0.0 248.0 27.6 0.180 0.02 0.180 0.02 0.180 0.02 0.180 0.02 0.690 0.07665 0.690 2.5 unlimited SEK 397 44.1 0.0 0.0 397.0 44.1 0.100 0.01111 0.190 0.02111 0.100 0.01111 0.190 0.02111 2.250 0.24995 2.250 2.5 unlimited SEK 397 44.1 0.0 0.0 397.0 44.1 0.100 0.01111 0.190 0.02111 0.100 0.01111 0.190 0.02111 2.250 0.24995 2.250 10 - SEK 320 35.5 0.0 0.0 320.0 35.5 - - - - - - - - - - - 10 unlimited SEK 339 37.7 0.0 0.0 339.0 37.7 0.180 0.02 0.180 0.02 0.180 0.02 0.180 0.02 0.690 0.07665 0.690 0.1 - CHF 0 0.0 25.4 20.2 25.4 20.2 - - - - - - - - - - - 0.1 - CHF 34 27.1 25.4 20.2 59.4 47.4 - - - - - - - - - - -

Triple-play pricing study 2Q 2011 © Analysys Mason

0.5 - CHF 49 39.1 25.4 20.2 74.4 59.4 - - - - - - - - - - - 0.1 - CHF 34 27.1 25.4 20.2 59.4 47.4 - - - - - - - - - - - 0.5 - CHF 49 39.1 25.4 20.2 74.4 59.4 - - - - - - - - - - -

2 unlimited CHF 69 55.1 25.4 20.2 94.4 75.3 0.000 0 0.000 0 0.000 0 0.000 0 0.270 0.21558 0.320 2 - CHF 88 70.3 0.0 0.0 88.0 70.3 - - - - - - - - - - - 1 unlimited CHF 99 79.0 0.0 0.0 99.0 79.0 0.080 0.06388 0.080 0.06388 0.080 0.06388 0.080 0.06388 0.300 0.23953 0.300 2 unlimited CHF 125 99.8 0.0 0.0 125.0 99.8 0.080 0.06388 0.080 0.06388 0.080 0.06388 0.080 0.06388 0.300 0.23953 0.300 5 unlimited CHF 179 142.9 0.0 0.0 179.0 142.9 0.080 0.06388 0.080 0.06388 0.080 0.06388 0.080 0.06388 0.300 0.23953 0.300

0.1 0 CHF 45.05 36.0 0.0 0.0 45.1 36.0 0.060 0.04791 0.060 0.04791 0.060 0.04791 0.060 0.04791 0.350 0.27945 0.350 0.5 - CHF 60.05 47.9 0.0 0.0 60.1 47.9 - - - - - - - - - - - 2.5 - CHF 75.05 59.9 0.0 0.0 75.1 59.9 - - - - - - - - - - -

5 - CHF 85.05 67.9 0.0 0.0 85.1 67.9 - - - - - - - - - - - 7 - CHF 100.1 79.9 0.0 0.0 100.1 79.9 - - - - - - - - - - -

0.5 0 CHF 75.05 59.9 0.0 0.0 75.1 59.9 0.600 0.47906 0.600 0.47906 0.600 0.47906 0.600 0.47906 0.350 0.27945 0.350 2.5 0 CHF 84.05 67.1 0.0 0.0 84.1 67.1 0.600 0.47906 0.600 0.47906 0.600 0.47906 0.600 0.47906 0.350 0.27945 0.350

5 0 CHF 100.1 79.9 0.0 0.0 100.1 79.9 0.600 0.47906 0.600 0.47906 0.600 0.47906 0.600 0.47906 0.350 0.27945 0.350 7 0 CHF 115.1 91.9 0.0 0.0 115.1 91.9 0.600 0.47906 0.600 0.47906 0.600 0.47906 0.600 0.47906 0.350 0.27945 0.350

0.5 unlimited CHF 85.05 67.9 0.0 0.0 85.1 67.9 0.000 0 0.000 0 0.000 0 0.000 0 0.350 0.27945 0.350 2.5 unlimited CHF 100.1 79.9 0.0 0.0 100.1 79.9 0.000 0 0.000 0 0.000 0 0.000 0 0.350 0.27945 0.350

5 unlimited CHF 94.05 75.1 0.0 0.0 94.1 75.1 0.000 0 0.000 0 0.000 0 0.000 0 0.350 0.27945 0.350 7 unlimited CHF 125.1 99.8 0.0 0.0 125.1 99.8 0.000 0 0.000 0 0.000 0 0.000 0 0.350 0.27945 0.350

0.5 - CHF 64.05 51.1 0.0 0.0 64.1 51.1 - - - - - - - - - - - 2.5 - CHF 79.05 63.1 0.0 0.0 79.1 63.1 - - - - - - - - - - -

5 - CHF 89.05 71.1 0.0 0.0 89.1 71.1 - - - - - - - - - - - 7 - CHF 104.1 83.1 0.0 0.0 104.1 83.1 - - - - - - - - - - -

0.5 0 CHF 79.05 63.1 0.0 0.0 79.1 63.1 0.600 0.47906 0.600 0.47906 0.600 0.47906 0.600 0.47906 0.350 0.27945 0.350 2.5 0 CHF 88.05 70.3 0.0 0.0 88.1 70.3 0.600 0.47906 0.600 0.47906 0.600 0.47906 0.600 0.47906 0.350 0.27945 0.350

5 0 CHF 104.1 83.1 0.0 0.0 104.1 83.1 0.600 0.47906 0.600 0.47906 0.600 0.47906 0.600 0.47906 0.350 0.27945 0.350 7 0 CHF 119.1 95.1 0.0 0.0 119.1 95.1 0.600 0.47906 0.600 0.47906 0.600 0.47906 0.600 0.47906 0.350 0.27945 0.350

0.5 unlimited CHF 89.05 71.1 0.0 0.0 89.1 71.1 0.000 0 0.000 0 0.000 0 0.000 0 0.350 0.27945 0.350 2.5 unlimited CHF 104.1 83.1 0.0 0.0 104.1 83.1 0.000 0 0.000 0 0.000 0 0.000 0 0.350 0.27945 0.350

5 unlimited CHF 98.05 78.3 0.0 0.0 98.1 78.3 0.000 0 0.000 0 0.000 0 0.000 0 0.350 0.27945 0.350 7 unlimited CHF 129.1 103.0 0.0 0.0 129.1 103.0 0.000 0 0.000 0 0.000 0 0.000 0 0.350 0.27945 0.350

0.5 unlimited CHF 59 47.1 0.0 0.0 59.0 47.1 0.000 0 0.060 0.04791 0.000 0 0.060 0.04791 0.350 0.27945 0.350 1 unlimited CHF 79 63.1 0.0 0.0 79.0 63.1 0.000 0 0.000 0 0.000 0 0.000 0 0.350 0.27945 0.350 1 unlmited CHF 115 91.8 0.0 0.0 115.0 91.8 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000

0.125 - YTL 18 8.0 21.9 9.7 39.9 17.8 - - - - - - - - - - - 1 - YTL 29 12.9 21.9 9.7 50.9 22.7 - - - - - - - - - - - 1 - YTL 31 13.8 21.9 9.7 52.9 23.5 - - - - - - - - - - - 1 - YTL 39 17.4 21.9 9.7 60.9 27.1 - - - - - - - - - - - 1 - YTL 49 21.8 21.9 9.7 70.9 31.6 - - - - - - - - - - -

0.25 - YTL 45.31 20.2 21.9 9.7 67.2 29.9 - - - - - - - - - - -

Triple-play pricing study 2Q 2011 © Analysys Mason

0.5 - YTL 63.81 28.4 21.9 9.7 85.7 38.1 - - - - - - - - - - - 1 - YTL 82.32 36.6 21.9 9.7 104.2 46.4 - - - - - - - - - - - 1 - YTL 99 44.1 21.9 9.7 120.9 53.8 - - - - - - - - - - - 1 - YTL 128 57.0 21.9 9.7 149.9 66.7 - - - - - - - - - - - 2 - YTL 110 49.0 21.9 9.7 131.9 58.7 - - - - - - - - - - - 2 - YTL 137.8 61.3 21.9 9.7 159.7 71.1 - - - - - - - - - - -

0.25 - YTL 20.9 9.3 21.9 9.7 42.8 19.0 - - - - - - - - - - - 0.25 - YTL 24.9 11.1 21.9 9.7 46.8 20.8 - - - - - - - - - - - 0.5 - YTL 69 30.7 21.9 9.7 90.9 40.5 - - - - - - - - - - -

1 - YTL 89 39.6 21.9 9.7 110.9 49.4 - - - - - - - - - - - 1 - YTL 29 12.9 21.9 9.7 50.9 22.7 - - - - - - - - - - - 1 - YTL 32 14.2 21.9 9.7 53.9 24.0 - - - - - - - - - - - 1 - YTL 54.9 24.4 21.9 9.7 76.8 34.2 - - - - - - - - - - - 1 - YTL 89 39.6 21.9 9.7 110.9 49.4 - - - - - - - - - - - 1 - YTL 109 48.5 21.9 9.7 130.9 58.3 - - - - - - - - - - -

0.5 100 YTL 73.99 32.9 21.9 9.7 95.9 42.7 0.072 0.03204 0.072 0.03204 0.080 0.0356 0.080 0.0356 0.308 0.13706 0.308 1 100 YTL 93.99 41.8 21.9 9.7 115.9 51.6 0.072 0.03204 0.072 0.03204 0.080 0.0356 0.080 0.0356 0.308 0.13706 0.308 1 100 YTL 33.9 15.1 21.9 9.7 55.8 24.8 0.072 0.03204 0.072 0.03204 0.080 0.0356 0.080 0.0356 0.308 0.13706 0.308 1 100 YTL 36.99 16.5 21.9 9.7 58.9 26.2 0.072 0.03204 0.072 0.03204 0.080 0.0356 0.080 0.0356 0.308 0.13706 0.308 1 100 YTL 59.89 26.7 21.9 9.7 81.8 36.4 0.072 0.03204 0.072 0.03204 0.080 0.0356 0.080 0.0356 0.308 0.13706 0.308 1 100 YTL 93.99 41.8 21.9 9.7 115.9 51.6 0.072 0.03204 0.072 0.03204 0.080 0.0356 0.080 0.0356 0.308 0.13706 0.308 1 100 YTL 114 50.7 21.9 9.7 135.9 60.5 0.072 0.03204 0.072 0.03204 0.080 0.0356 0.080 0.0356 0.308 0.13706 0.308 1 - YTL 29 12.9 0.0 0.0 29.0 12.9 - - - - - - - - - - - 1 - YTL 49 21.8 0.0 0.0 49.0 21.8 - - - - - - - - - - - 5 - YTL 20.9 9.3 0.0 0.0 20.9 9.3 - - - - - - - - - - - 5 - YTL 24.9 11.1 0.0 0.0 24.9 11.1 - - - - - - - - - - - 5 - YTL 34 15.1 0.0 0.0 34.0 15.1 - - - - - - - - - - - 5 - YTL 39 17.4 0.0 0.0 39.0 17.4 - - - - - - - - - - - 5 - YTL 69 30.7 0.0 0.0 69.0 30.7 - - - - - - - - - - - 5 - YTL 59 26.3 0.0 0.0 59.0 26.3 - - - - - - - - - - - 5 - #REF! 99 44.1 0.0 0.0 99.0 44.1 - - - - - - - - - - - 5 - YTL 89 39.6 0.0 0.0 89.0 39.6 - - - - - - - - - - - 5 - YTL 199 88.6 0.0 0.0 199.0 88.6 - - - - - - - - - - - 1 0 YTL 99 44.1 0.0 0.0 99.0 44.1 0.072 0.03204 0.072 0.03204 0.080 0.0356 0.080 0.0356 0.308 0.13706 0.308 5 0 YTL 199 88.6 0.0 0.0 199.0 88.6 0.072 0.03204 0.072 0.03204 0.080 0.0356 0.080 0.0356 0.308 0.13706 0.308 5 0 YTL 399 177.6 0.0 0.0 399.0 177.6 0.072 0.03204 0.072 0.03204 0.080 0.0356 0.080 0.0356 0.308 0.13706 0.308 5 100 YTL 599 266.6 0.0 0.0 599.0 266.6 0.072 0.03204 0.072 0.03204 0.080 0.0356 0.080 0.0356 0.308 0.13706 0.308

0.25 - YTL 27 12.0 21.9 9.7 48.9 21.8 - - - - - - - - - - - 1 - YTL 29 12.9 21.9 9.7 50.9 22.7 - - - - - - - - - - - 1 - YTL 39 17.4 21.9 9.7 60.9 27.1 - - - - - - - - - - - 1 - YTL 33 14.7 21.9 9.7 54.9 24.4 - - - - - - - - - - - 1 - YTL 55 24.5 21.9 9.7 76.9 34.2 - - - - - - - - - - -

Triple-play pricing study 2Q 2011 © Analysys Mason

1 - YTL 89 39.6 21.9 9.7 110.9 49.4 - - - - - - - - - - - 1 - YTL 59 26.3 21.9 9.7 80.9 36.0 - - - - - - - - - - -

0.5 - YTL 64 28.5 21.9 9.7 85.9 38.2 - - - - - - - - - - - 1 - YTL 82 36.5 21.9 9.7 103.9 46.2 - - - - - - - - - - - 1 - YTL 109 48.5 21.9 9.7 130.9 58.3 - - - - - - - - - - - 1 - YTL 129 57.4 21.9 9.7 150.9 67.2 - - - - - - - - - - -

0.25 - YTL 29 12.9 21.9 9.7 50.9 22.7 - - - - - - - - - - - 1 - YTL 55 24.5 21.9 9.7 76.9 34.2 - - - - - - - - - - - 1 100 YTL 33.99 15.1 21.9 9.7 55.9 24.9 0.055 0.02443 0.055 0.02443 0.055 0.02443 0.055 0.02443 0.190 0.08451 0.190

0.5 100 YTL 68.99 30.7 21.9 9.7 90.9 40.4 0.055 0.02443 0.055 0.02443 0.055 0.02443 0.055 0.02443 0.190 0.08451 0.190 1 100 YTL 86.99 38.7 21.9 9.7 108.9 48.5 0.055 0.02443 0.055 0.02443 0.055 0.02443 0.055 0.02443 0.190 0.08451 0.190 1 100 YTL 43.99 19.6 21.9 9.7 65.9 29.3 0.055 0.02443 0.055 0.02443 0.055 0.02443 0.055 0.02443 0.190 0.08451 0.190 1 100 YTL 114 50.7 21.9 9.7 135.9 60.5 0.055 0.02443 0.055 0.02443 0.055 0.02443 0.055 0.02443 0.190 0.08451 0.190 1 200 YTL 37.99 16.9 21.9 9.7 59.9 26.7 0.055 0.02443 0.055 0.02443 0.055 0.02443 0.055 0.02443 0.190 0.08451 0.190 1 200 YTL 47.99 21.4 21.9 9.7 69.9 31.1 0.055 0.02443 0.055 0.02443 0.055 0.02443 0.055 0.02443 0.190 0.08451 0.190 1 200 YTL 41.99 18.7 21.9 9.7 63.9 28.4 0.055 0.02443 0.055 0.02443 0.055 0.02443 0.055 0.02443 0.190 0.08451 0.190 1 300 YTL 49.98 22.2 21.9 9.7 71.9 32.0 0.055 0.02443 0.055 0.02443 0.055 0.02443 0.055 0.02443 0.190 0.08451 0.190 1 300 YTL 50.99 22.7 21.9 9.7 72.9 32.4 0.055 0.02443 0.055 0.02443 0.055 0.02443 0.055 0.02443 0.190 0.08451 0.190 1 300 YTL 121 53.8 21.9 9.7 142.9 63.6 0.055 0.02443 0.055 0.02443 0.055 0.02443 0.055 0.02443 0.190 0.08451 0.190

0.256 - UAH 60 5.3 13.7 1.2 73.7 6.5 - - - - - - - - - - - 0.512 - UAH 100 8.8 13.7 1.2 113.7 10.0 - - - - - - - - - - -

1 - UAH 150 13.2 13.7 1.2 163.7 14.4 - - - - - - - - - - - 3 - UAH 200 17.6 13.7 1.2 213.7 18.8 - - - - - - - - - - - 3 - UAH 60 5.3 13.7 1.2 73.7 6.5 - - - - - - - - - - - 3 - UAH 100 8.8 13.7 1.2 113.7 10.0 - - - - - - - - - - - 3 - UAH 150 13.2 13.7 1.2 163.7 14.4 - - - - - - - - - - - 3 - UAH 200 17.6 13.7 1.2 213.7 18.8 - - - - - - - - - - -

n/d - UAH 49.9 4.4 0.0 0.0 49.9 4.4 - - - - - - - - - - - n/d - UAH 69.9 6.2 0.0 0.0 69.9 6.2 - - - - - - - - - - - n/d - UAH 99.9 8.8 0.0 0.0 99.9 8.8 - - - - - - - - - - - n/d - UAH 149.9 13.2 0.0 0.0 149.9 13.2 - - - - - - - - - - - n/d - UAH 199.9 17.6 0.0 0.0 199.9 17.6 - - - - - - - - - - - n/d - UAH 99.9 8.8 0.0 0.0 99.9 8.8 - - - - - - - - - - - n/d - UAH 129.9 11.4 0.0 0.0 129.9 11.4 - - - - - - - - - - - n/d - UAH 179.9 15.9 0.0 0.0 179.9 15.9 - - - - - - - - - - - n/d - UAH 55 4.8 13.7 1.2 68.7 6.1 - - - - - - - - - - - n/d - UAH 69 6.1 13.7 1.2 82.7 7.3 - - - - - - - - - - - n/d - UAH 99 8.7 13.7 1.2 112.7 9.9 - - - - - - - - - - - n/d - UAH 109 9.6 13.7 1.2 122.7 10.8 - - - - - - - - - - - n/d - UAH 39 3.4 13.7 1.2 52.7 4.6 - - - - - - - - - - - n/d - UAH 59 5.2 13.7 1.2 72.7 6.4 - - - - - - - - - - - n/d - UAH 89 7.8 13.7 1.2 102.7 9.1 - - - - - - - - - - -

Triple-play pricing study 2Q 2011 © Analysys Mason

n/d - UAH 55 4.8 0.0 0.0 55.0 4.8 - - - - - - - - - - - n/d - UAH 69 6.1 0.0 0.0 69.0 6.1 - - - - - - - - - - - n/d - UAH 99 8.7 0.0 0.0 99.0 8.7 - - - - - - - - - - - n/d - UAH 109 9.6 0.0 0.0 109.0 9.6 - - - - - - - - - - - n/d - UAH 39 3.4 0.0 0.0 39.0 3.4 - - - - - - - - - - - n/d - UAH 59 5.2 0.0 0.0 59.0 5.2 - - - - - - - - - - - n/d - UAH 89 7.8 0.0 0.0 89.0 7.8 - - - - - - - - - - - n/d 400 UAH 77 6.8 13.7 1.2 90.7 8.0 0.050 0.00441 0.050 0.00441 0.500 0.04407 0.500 0.04407 0.600 0.05288 0.600 n/d 400 UAH 91 8.0 13.7 1.2 104.7 9.2 0.050 0.00441 0.050 0.00441 0.500 0.04407 0.500 0.04407 0.600 0.05288 0.600 n/d 400 UAH 121 10.7 13.7 1.2 134.7 11.9 0.050 0.00441 0.050 0.00441 0.500 0.04407 0.500 0.04407 0.600 0.05288 0.600 n/d 400 UAH 131 11.5 13.7 1.2 144.7 12.8 0.050 0.00441 0.050 0.00441 0.500 0.04407 0.500 0.04407 0.600 0.05288 0.600

1 unlimited GBP 13 14.7 10.0 11.3 23.0 26.1 0.000 0 0.076 0.0862 0.000 0 0.076 0.0862 0.070 0.07939 0.130 1 unlimited GBP 20 22.7 10.0 11.3 30.0 34.0 0.000 0 0.000 0 0.000 0 0.000 0 0.070 0.07939 0.130 1 unlimited GBP 18 20.4 10.0 11.3 28.0 31.8 0.010 0.01134 0.076 0.0862 0.010 0.01134 0.076 0.0862 0.070 0.07939 0.130 1 unlimited GBP 28 31.8 10.0 11.3 38.0 43.1 0.000 0 0.000 0 0.000 0 0.000 0 0.070 0.07939 0.130 1 unlimited GBP 18 20.4 10.0 11.3 28.0 31.8 0.010 0.01134 0.076 0.0862 0.010 0.01134 0.076 0.0862 0.070 0.07939 0.130 1 unlimited GBP 20 22.7 10.0 11.3 30.0 34.0 0.010 0.01134 0.076 0.0862 0.010 0.01134 0.076 0.0862 0.070 0.07939 0.130 1 unlimited GBP 28 31.8 10.0 11.3 38.0 43.1 0.010 0.01134 0.076 0.0862 0.010 0.01134 0.076 0.0862 0.070 0.07939 0.130 1 unlimited GBP 40 45.4 10.0 11.3 50.0 56.7 0.000 0 0.000 0 0.000 0 0.000 0 0.070 0.07939 0.130

10 - GBP 25.6 29.0 10.0 11.3 35.6 40.4 - - - - - - - - - - - 10 unlimited GBP 18 20.4 10.0 11.3 28.0 31.8 0.010 0.01134 0.076 0.0862 0.010 0.01134 0.076 0.0862 0.070 0.07939 0.130 10 unlimited GBP 28 31.8 10.0 11.3 38.0 43.1 0.000 0 0.000 0 0.000 0 0.000 0 0.070 0.07939 0.130

1 unlimited GBP 40 45.4 10.0 11.3 50.0 56.7 0.000 0 0.000 0 0.000 0 0.000 0 0.070 0.07939 0.130 1.3 - GBP 24.5 27.8 10.0 11.3 34.5 39.1 - - - - - - - - - - - 1.3 unlimited GBP 19.5 22.1 10.0 11.3 29.5 33.5 0.000 0 0.063 0.07146 0.000 0 0.063 0.07146 0.077 0.08688 0.128 1.3 unlimited GBP 30.75 34.9 0.0 0.0 30.8 34.9 0.000 0 0.063 0.07146 0.000 0 0.063 0.07146 0.077 0.08688 0.128 1.3 unlimited GBP 24.5 27.8 10.0 11.3 34.5 39.1 0.000 0 0.000 0 0.000 0 0.000 0 0.077 0.08688 0.128 1.3 unlimited GBP 35.75 40.5 0.0 0.0 35.8 40.5 0.000 0 0.000 0 0.000 0 0.000 0 0.077 0.08688 0.128 1.3 - GBP 32 36.3 10.0 11.3 42.0 47.6 - - - - - - - - - - - 1.3 unlimited GBP 27 30.6 10.0 11.3 37.0 42.0 0.000 0 0.063 0.07146 0.000 0 0.063 0.07146 0.077 0.08688 0.128 1.3 unlimited GBP 38.25 43.4 0.0 0.0 38.3 43.4 0.000 0 0.063 0.07146 0.000 0 0.063 0.07146 0.077 0.08688 0.128 1.3 unlimited GBP 32 36.3 10.0 11.3 42.0 47.6 0.000 0 0.000 0 0.000 0 0.000 0 0.077 0.08688 0.128 1.3 unlimited GBP 43.25 49.1 0.0 0.0 43.3 49.1 0.000 0 0.000 0 0.000 0 0.000 0 0.077 0.08688 0.128 1.3 - GBP 12.5 14.2 10.0 11.3 22.5 25.5 - - - - - - - - - - - 1.3 unlimited GBP 7.5 8.5 10.0 11.3 17.5 19.8 0.000 0 0.063 0.07146 0.000 0 0.063 0.07146 0.077 0.08688 0.128 1.3 unlimited GBP 18.75 21.3 0.0 0.0 18.8 21.3 0.000 0 0.063 0.07146 0.000 0 0.063 0.07146 0.077 0.08688 0.128 1.3 unlimited GBP 12.5 14.2 10.0 11.3 22.5 25.5 0.000 0 0.000 0 0.000 0 0.000 0 0.077 0.08688 0.128 1.3 unlimited GBP 23.75 26.9 0.0 0.0 23.8 26.9 0.000 0 0.000 0 0.000 0 0.000 0 0.077 0.08688 0.128

1 - GBP 21 23.8 0.0 0.0 21.0 23.8 - - - - - - - - - - - 1 unlimite GBP 26.49 30.0 0.0 0.0 26.5 30.0 0.087 0.09845 0.087 0.09845 0.087 0.09845 0.087 0.09845 0.143 0.16162 0.194 3 - GBP 28.5 32.3 0.0 0.0 28.5 32.3 - - - - - - - - - - - 3 unlimite GBP 31.49 35.7 0.0 0.0 31.5 35.7 0.087 0.09845 0.087 0.09845 0.087 0.09845 0.087 0.09845 0.143 0.16162 0.194

Triple-play pricing study 2Q 2011 © Analysys Mason

5 - GBP 35 39.7 0.0 0.0 35.0 39.7 - - - - - - - - - - - 5 unlimite GBP 37.99 43.1 0.0 0.0 38.0 43.1 0.087 0.09845 0.087 0.09845 0.087 0.09845 0.087 0.09845 0.143 0.16162 0.194

10 - GBP 45 51.0 0.0 0.0 45.0 51.0 - - - - - - - - - - - 10 unlimite GBP 47.99 54.4 0.0 0.0 48.0 54.4 0.085 0.09641 0.085 0.09641 0.085 0.09641 0.085 0.09641 0.143 0.16162 0.194

1 unlimited GBP 26.49 30.0 0.0 0.0 26.5 30.0 0.000 0 0.087 0.09845 0.000 0 0.087 0.09845 0.143 0.16162 0.194 3 unlimited GBP 31.49 35.7 0.0 0.0 31.5 35.7 0.000 0 0.087 0.09845 0.000 0 0.087 0.09845 0.143 0.16162 0.194 5 unlimited GBP 37.99 43.1 0.0 0.0 38.0 43.1 0.000 0 0.087 0.09845 0.000 0 0.087 0.09845 0.143 0.16162 0.194 1 - GBP 31.21 35.4 0.0 0.0 31.2 35.4 - - - - - - - - - - - 1 - GBP 36.32 41.2 0.0 0.0 36.3 41.2 - - - - - - - - - - - 1 - GBP 33 37.4 0.0 0.0 33.0 37.4 - - - - - - - - - - - 1 unlimite GBP 32.99 37.4 0.0 0.0 33.0 37.4 0.075 0.08507 0.075 0.08507 0.075 0.08507 0.075 0.08507 0.143 0.16162 0.194 3 unlimite GBP 37.99 43.1 0.0 0.0 38.0 43.1 0.075 0.08507 0.075 0.08507 0.075 0.08507 0.075 0.08507 0.143 0.16162 0.194 5 unlimite GBP 44.49 50.5 0.0 0.0 44.5 50.5 0.075 0.08507 0.075 0.08507 0.075 0.08507 0.075 0.08507 0.143 0.16162 0.194 3 unlimited GBP 60.55 68.7 0.0 0.0 60.6 68.7 0.000 0 0.000 0 0.000 0 0.000 0 0.143 0.16162 0.194 1 unlimite GBP 43.2 49.0 0.0 0.0 43.2 49.0 0.075 0.08507 0.075 0.08507 0.075 0.08507 0.075 0.08507 0.143 0.16162 0.194

1.3 - GBP 13.5 15.3 10.0 11.3 23.5 26.7 - - - - - - - - - - - 1.3 - GBP 17.5 19.8 10.0 11.3 27.5 31.2 - - - - - - - - - - - 2.5 - GBP 26 29.5 10.0 11.3 36.0 40.8 - - - - - - - - - - - 1.3 0 GBP 21 23.8 0.0 0.0 21.0 23.8 0.046 0.05217 0.046 0.05217 0.046 0.05217 0.046 0.05217 0.072 0.08166 0.122 1.3 0 GBP 25 28.4 0.0 0.0 25.0 28.4 0.046 0.05217 0.046 0.05217 0.046 0.05217 0.046 0.05217 0.072 0.08166 0.122 2.5 0 GBP 33.5 38.0 0.0 0.0 33.5 38.0 0.046 0.05217 0.046 0.05217 0.046 0.05217 0.046 0.05217 0.072 0.08166 0.122 1.3 unlimited GBP 23.5 26.7 0.0 0.0 23.5 26.7 0.000 0 0.046 0.05217 0.000 0 0.046 0.05217 0.072 0.08166 0.122 1.3 unlimited GBP 27 30.6 0.0 0.0 27.0 30.6 0.000 0 0.000 0 0.000 0 0.000 0 0.072 0.08166 0.122 1.3 unlimited GBP 27.5 31.2 0.0 0.0 27.5 31.2 0.000 0 0.046 0.05217 0.000 0 0.046 0.05217 0.072 0.08166 0.122 1.3 unlimited GBP 31 35.2 0.0 0.0 31.0 35.2 0.000 0 0.000 0 0.000 0 0.000 0 0.072 0.08166 0.122 2.5 unlimited GBP 36 40.8 0.0 0.0 36.0 40.8 0.000 0 0.046 0.05217 0.000 0 0.046 0.05217 0.072 0.08166 0.122 2.5 unlimited GBP 39.5 44.8 0.0 0.0 39.5 44.8 0.000 0 0.000 0 0.000 0 0.000 0 0.072 0.08166 0.122 0.7 unlimited GBP 19.1 21.7 0.0 0.0 19.1 21.7 0.000 0 0.076 0.0862 0.000 0 0.076 0.0862 0.072 0.0811 0.072 0.7 unlimited GBP 27.1 30.7 0.0 0.0 27.1 30.7 0.000 0 0.000 0 0.000 0 0.000 0 0.072 0.0811 0.072

n/d - GBP 30 34.0 10.0 11.3 40.0 45.4 - - - - - - - - - - - n/d unlimited GBP 39 44.2 0.0 0.0 39.0 44.2 0.000 0 0.060 0.06805 0.000 0 0.060 0.06805 0.076 0.0862 0.127 n/d unlimited GBP 41.5 47.1 0.0 0.0 41.5 47.1 0.000 0 0.000 0 0.000 0 0.000 0 0.076 0.0862 0.127

0.384 - USD 19.99 15.0 35.0 26.2 55.0 41.1 - - - - - - - - - - - 0.768 - USD 34.99 26.2 35.0 26.2 70.0 52.4 - - - - - - - - - - - 0.768 - USD 34.99 26.2 35.0 26.2 70.0 52.4 - - - - - - - - - - -

1 - USD 34.99 26.2 35.0 26.2 70.0 52.4 - - - - - - - - - - - 0.384 - USD 29.99 22.4 0.0 0.0 30.0 22.4 - - - - - - - - - - - 0.768 - USD 44.99 33.7 0.0 0.0 45.0 33.7 - - - - - - - - - - - 0.768 - USD 44.99 33.7 0.0 0.0 45.0 33.7 - - - - - - - - - - -

1 - USD 44.99 33.7 0.0 0.0 45.0 33.7 - - - - - - - - - - - 5 - USD 49.99 37.4 35.0 26.2 85.0 63.6 - - - - - - - - - - -

25 - USD 64.99 48.6 35.0 26.2 100.0 74.8 - - - - - - - - - - -

Triple-play pricing study 2Q 2011 © Analysys Mason

20 - USD 140 104.7 35.0 26.2 174.9 130.9 - - - - - - - - - - - 5 - USD 54.99 41.1 0.0 0.0 55.0 41.1 - - - - - - - - - - -

25 - USD 69.99 52.4 0.0 0.0 70.0 52.4 - - - - - - - - - - - 20 - USD 145 108.5 0.0 0.0 145.0 108.5 - - - - - - - - - - -

5 - USD 79.99 59.8 0.0 0.0 80.0 59.8 - - - - - - - - - - - 25 - USD 94.99 71.1 0.0 0.0 95.0 71.1 - - - - - - - - - - - 35 - USD 115 86.0 0.0 0.0 115.0 86.0 - - - - - - - - - - -

5 unlimited USD 79.99 59.8 0.0 0.0 80.0 59.8 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 25 unlimited USD 94.99 71.1 0.0 0.0 95.0 71.1 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 35 unlimited USD 115 86.0 0.0 0.0 115.0 86.0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000

5 unlimited USD 89.99 67.3 0.0 0.0 90.0 67.3 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 25 unlimited USD 99.99 74.8 0.0 0.0 100.0 74.8 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 35 unlimited USD 130 97.2 0.0 0.0 130.0 97.2 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000

0.384 unlimited USD 44.99 33.7 0.0 0.0 45.0 33.7 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0.768 unlimited USD 49.99 37.4 0.0 0.0 50.0 37.4 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0.768 unlimited USD 49.99 37.4 0.0 0.0 50.0 37.4 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000

1 unlimited USD 49.99 37.4 0.0 0.0 50.0 37.4 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0.384 unlimited USD 59.99 44.9 0.0 0.0 60.0 44.9 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0.384 unlimited USD 69.99 52.4 0.0 0.0 70.0 52.4 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0.768 unlimited USD 81.99 61.3 0.0 0.0 82.0 61.3 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0.768 unlimited USD 81.99 61.3 0.0 0.0 82.0 61.3 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000

1 unlimited USD 81.99 61.3 0.0 0.0 82.0 61.3 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 1 - USD 35 26.2 35.0 26.2 70.0 52.4 - - - - - - - - - - - 1 - USD 40 29.9 35.0 26.2 75.0 56.1 - - - - - - - - - - -

1.5 - USD 45 33.7 35.0 26.2 80.0 59.8 - - - - - - - - - - - 1.5 - USD 55 41.1 35.0 26.2 90.0 67.3 - - - - - - - - - - -

3 - USD 65 48.6 35.0 26.2 100.0 74.8 - - - - - - - - - - - 1 - USD 89 66.6 35.0 26.2 124.0 92.8 - - - - - - - - - - - 1 - USD 104 77.8 35.0 26.2 139.0 104.0 - - - - - - - - - - -

1.5 - USD 109 81.5 35.0 26.2 144.0 107.7 - - - - - - - - - - - 1.5 - USD 114 85.3 35.0 26.2 149.0 111.5 - - - - - - - - - - -

3 - USD 152 113.7 35.0 26.2 187.0 139.9 - - - - - - - - - - - 1 250 USD 60 44.9 35.0 26.2 95.0 71.1 0.050 0.03741 0.050 0.03741 0.050 0.03741 0.050 0.03741 0.035 0.02618 0.035 1 250 USD 65 48.6 35.0 26.2 100.0 74.8 0.050 0.03741 0.050 0.03741 0.050 0.03741 0.050 0.03741 0.035 0.02618 0.035 1 unlimited USD 70 52.4 35.0 26.2 105.0 78.5 0.000 0 0.000 0 0.000 0 0.000 0 0.035 0.02618 0.035 1 unlimited USD 75 56.1 35.0 26.2 110.0 82.3 0.000 0 0.000 0 0.000 0 0.000 0 0.035 0.02618 0.035

1.5 unlimited USD 80 59.9 35.0 26.2 115.0 86.0 0.000 0 0.000 0 0.000 0 0.000 0 0.035 0.02618 0.035 1 250 USD 114 85.3 35.0 26.2 149.0 111.5 0.050 0.03741 0.050 0.03741 0.050 0.03741 0.050 0.03741 0.035 0.02618 0.035 1 unlimited USD 159 119.0 35.0 26.2 194.0 145.1 0.000 0 0.000 0 0.000 0 0.000 0 0.035 0.02618 0.035

1.5 unlimited USD 164 122.7 35.0 26.2 199.0 148.9 0.000 0 0.000 0 0.000 0 0.000 0 0.035 0.02618 0.035 0.384 - USD 25 18.7 35.0 26.2 60.0 44.9 - - - - - - - - - - - 0.768 - USD 35 26.2 35.0 26.2 70.0 52.4 - - - - - - - - - - -

Triple-play pricing study 2Q 2011 © Analysys Mason

0.768 30 USD 55 41.1 35.0 26.2 90.0 67.3 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0.768 - USD 64.99 48.6 35.0 26.2 100.0 74.8 - - - - - - - - - - - 0.768 30 USD 89.98 67.3 35.0 26.2 125.0 93.5 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0.896 - USD 40 29.9 35.0 26.2 75.0 56.1 - - - - - - - - - - - 0.896 unlimited USD 52 38.9 0.0 0.0 52.0 38.9 0.000 0 0.000 0 n/d - n/d - n/d - n/d 0.896 unlimited USD 59.95 44.9 0.0 0.0 60.0 44.9 0.000 0 0.000 0 0.000 0 0.000 0 n/d - n/d

5 - USD 45 33.7 35.0 26.2 80.0 59.8 - - - - - - - - - - - 5 unlimited USD 69.95 52.3 0.0 0.0 70.0 52.3 0.000 0 0.000 0 0.000 0 0.000 0 n/d - n/d 5 - USD 50 37.4 35.0 26.2 85.0 63.6 - - - - - - - - - - - 5 - USD 60 44.9 35.0 26.2 95.0 71.1 - - - - - - - - - - - 5 - USD 70 52.4 35.0 26.2 105.0 78.5 - - - - - - - - - - -

0.896 - USD 101 75.6 35.0 26.2 136.0 101.7 - - - - - - - - - - - 0.896 unlimited USD 89.95 67.3 0.0 0.0 90.0 67.3 0.000 0 0.000 0 0.000 0 0.000 0 n/d - n/d 0.384 - USD 39.99 29.9 35.0 26.2 75.0 56.1 - - - - - - - - - - - 0.384 - USD 44.99 33.7 35.0 26.2 80.0 59.8 - - - - - - - - - - - 0.768 - USD 49.99 37.4 35.0 26.2 85.0 63.6 - - - - - - - - - - - 0.384 unlimited USD 59.99 44.9 35.0 26.2 95.0 71.1 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0.384 unlimited USD 64.99 48.6 35.0 26.2 100.0 74.8 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0.768 unlimited USD 69.99 52.4 35.0 26.2 105.0 78.5 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0.384 unlimited USD 94.99 71.1 35.0 26.2 130.0 97.2 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0.384 unlimited USD 99.99 74.8 35.0 26.2 135.0 101.0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0.768 unlimited USD 105 78.5 35.0 26.2 140.0 104.7 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0.384 - USD 41.95 31.4 0.0 0.0 42.0 31.4 - - - - - - - - - - -

1 - USD 49.95 37.4 0.0 0.0 50.0 37.4 - - - - - - - - - - - 2 - USD 59.95 44.9 0.0 0.0 60.0 44.9 - - - - - - - - - - - 4 - USD 69.95 52.3 0.0 0.0 70.0 52.3 - - - - - - - - - - -

10 - USD 117 87.5 0.0 0.0 117.0 87.5 - - - - - - - - - - - 1 - USD 89.99 67.3 0.0 0.0 90.0 67.3 - - - - - - - - - - - 1 unlimited USD 140 104.7 0.0 0.0 140.0 104.7 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 2 unlimited USD 99.8 74.7 0.0 0.0 99.8 74.7 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 2 - USD 49.95 37.4 0.0 0.0 50.0 37.4 - - - - - - - - - - - 8 - USD 64.9 48.6 0.0 0.0 64.9 48.6 - - - - - - - - - - -

15 - USD 105 78.5 0.0 0.0 105.0 78.5 - - - - - - - - - - - 5 - USD 99.99 74.8 0.0 0.0 100.0 74.8 - - - - - - - - - - - 4 - USD 60.99 45.6 0.0 0.0 61.0 45.6 - - - - - - - - - - - 4 - USD 48.99 36.7 0.0 0.0 49.0 36.7 - - - - - - - - - - -

0.768 - USD 33.99 25.4 0.0 0.0 34.0 25.4 - - - - - - - - - - - 0.768 unlimited USD 89.99 67.3 0.0 0.0 90.0 67.3 0.000 0 0.000 0 n/d - n/d - n/d - n/d

4 unlimited USD 120 89.8 0.0 0.0 120.0 89.8 0.000 0 0.000 0 n/d - n/d - n/d - n/d 4 unlimited USD 160 119.7 0.0 0.0 160.0 119.7 0.000 0 0.000 0 n/d - n/d - n/d - n/d

0.256 - USD 33.5 25.1 0.0 0.0 33.5 25.1 - - - - - - - - - - - 0.5 - USD 49.95 37.4 0.0 0.0 50.0 37.4 - - - - - - - - - - -

Triple-play pricing study 2Q 2011 © Analysys Mason

0.768 - USD 59.9 44.8 0.0 0.0 59.9 44.8 - - - - - - - - - - - 5 - USD 99.95 74.8 0.0 0.0 100.0 74.8 - - - - - - - - - - -

0.256 unlimited USD 73.9 55.3 0.0 0.0 73.9 55.3 0.000 0 0.000 0 0.000 0 0.000 0 n/d - n/d 0.5 unlimited USD 89.9 67.3 0.0 0.0 89.9 67.3 0.000 0 0.000 0 0.000 0 0.000 0 n/d - n/d

0.256 - USD 89.9 67.3 0.0 0.0 89.9 67.3 - - - - - - - - - - - 0.5 - USD 113.8 85.1 0.0 0.0 113.8 85.1 - - - - - - - - - - - 0.5 unlimited USD 126 94.2 0.0 0.0 126.0 94.2 0.000 0 0.000 0 0.000 0 0.000 0 n/d - n/d 0.5 unlimited USD 148.8 111.3 0.0 0.0 148.8 111.3 0.000 0 0.000 0 0.000 0 0.000 0 n/d - n/d

0.128 - USD 19.99 15.0 0.0 0.0 20.0 15.0 - - - - - - - - - - - 1 - USD 29.99 22.4 0.0 0.0 30.0 22.4 - - - - - - - - - - - 2 - USD 39.99 29.9 0.0 0.0 40.0 29.9 - - - - - - - - - - - 3 - USD 54.99 41.1 0.0 0.0 55.0 41.1 - - - - - - - - - - - 3 - USD 99.99 74.8 0.0 0.0 100.0 74.8 - - - - - - - - - - - 1 - USD 39.99 29.9 0.0 0.0 40.0 29.9 - - - - - - - - - - - 1 - USD 74.98 56.1 0.0 0.0 75.0 56.1 - - - - - - - - - - - 1 UnlimitedUSD 59.98 44.9 0.0 0.0 60.0 44.9 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000 1 UnlimitedUSD 69.97 52.3 0.0 0.0 70.0 52.3 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000

0.128 UnlimitedUSD 94.97 71.1 0.0 0.0 95.0 71.1 0.000 0 0.000 0 0.000 0 0.000 0 0.000 0 0.000

Triple-play pricing study 2Q 2011 © Analysys Mason

Promotions (LCU/EUR)

0.189 0.000 0 190.9 190.9 89.8 89.8 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.189 0.000 0 220.8 220.8 119.7 119.7 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.189 0.000 0 220.8 220.8 119.7 119.7 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.189 0.000 0 190.9 190.9 89.8 89.8 1.9 1.9 - - 1.9 - - - 0 - - - - 0.0 - 0.189 0.000 0 220.8 220.8 119.7 119.7 1.9 1.9 - - 1.9 - - - 0 - - - - 0.0 - 0.189 0.000 0 220.8 220.8 119.7 119.7 1.9 1.9 - - 1.9 - - - 0 - - - - 0.0 -

- - - 240.8 240.8 139.7 139.7 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 240.8 240.8 139.7 139.7 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 240.8 240.8 139.7 139.7 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 270.7 270.7 169.6 169.6 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 270.7 270.7 169.6 169.6 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 190.9 190.9 89.8 89.8 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 220.8 220.8 119.7 119.7 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 220.8 220.8 119.7 119.7 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 60 60 60 60 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 109.9 109.9 109.9 109.9 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 60 60 60 60 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 109.9 109.9 109.9 109.9 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

0.199 0.000 0 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.199 0.000 0 0 0 0 0 0.0 0 - - 0.0 - 25 24.9 12 - - - - 0.0 - 0.199 0.000 0 99.8 99.8 0 0 0.0 0 - - 0.0 - 30 29.9 12 - - - - 0.0 -

- - - 99.8 99.8 0 0 0.0 0 - - 0.0 - 35 34.9 12 - - - - 0.0 -

Fix

ed

-to

-mo

bil

e v

oic

e c

all

p

er-

min

ute

ch

arg

e (

pe

ak

) (E

UR

)

Ca

ll s

et-

up

/min

imu

m c

all

c

ha

rge

(w

he

re a

pp

lie

d)

(LC

U)

Ca

ll s

et-

up

/min

imu

m c

all

c

ha

rge

(w

he

re a

pp

lie

d)

(EU

R)

Ac

tiv

ati

on

an

d i

ns

tall

ati

on

(e

ng

ine

er)

(L

CU

)

Ac

tiv

ati

on

an

d i

ns

tall

ati

on

(e

ng

ine

er)

(E

UR

)

Ac

tiv

ati

on

an

d i

ns

tall

ati

on

(s

elf

-in

sta

ll)

(LC

U)

Ac

tiv

ati

on

an

d i

ns

tall

ati

on

(s

elf

-in

sta

ll)

(EU

R)

Eq

uip

me

nt

ren

tal

(pe

r m

on

th)

on

to

p o

f o

ne

-off

c

os

t (L

CU

)E

qu

ipm

en

t re

nta

l (p

er

mo

nth

) o

n t

op

of

on

e-o

ff

co

st

(EU

R)

Eq

uip

me

nt

ren

tal

(pe

r m

on

th)

ins

tea

d o

f o

ne

-off

c

os

t (L

CU

)E

qu

ipm

en

t re

nta

l (p

er

mo

nth

) in

ste

ad

of

on

e-o

ff

co

st

(EU

R)

Eq

uip

me

nt

co

st

(on

e-o

ff)

(LC

U)

Eq

uip

me

nt

co

st

(on

e-o

ff)

(EU

R)

Mo

nth

ly a

cc

es

s c

ha

rge

(L

CU

)

Mo

nth

ly a

cc

es

s c

ha

rge

(E

UR

)

Du

rati

on

of

ac

ce

ss

p

rom

oti

on

(m

on

ths

)

Ac

tiv

ati

on

an

d i

ns

tall

ati

on

(s

elf

-in

sta

ll)

(LC

U)

Ac

tiv

ati

on

an

d i

ns

tall

ati

on

(s

elf

-in

sta

ll)

(EU

R)

Eq

uip

me

nt

ren

tal

(pe

r m

on

th)

on

to

p o

f o

ne

-off

c

os

t (L

CU

)E

qu

ipm

en

t re

nta

l (p

er

mo

nth

) o

n t

op

of

on

e-o

ff

co

st

(EU

R)

Du

rati

on

of

eq

uip

me

nt

pro

mo

tio

n (

mo

nth

s)

Eq

uip

me

nt

co

st

(on

e-o

ff)

(LC

U)

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - 99.8 99.8 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 99.8 99.8 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 99.8 99.8 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 99.8 99.8 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 99.8 99.8 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 99.8 99.8 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

0.199 0.000 0 99.8 99.8 0 0 0.0 0 - - 0.0 - 30 29.9 12 - - - - 0.0 - 0.199 0.000 0 99.8 99.8 0 0 0.0 0 - - 0.0 - 40 39.9 12 - - - - 0.0 - 0.199 0.000 0 99.8 99.8 0 0 0.0 0 - - 0.0 - 60 59.9 12 - - - - 0.0 - 0.199 0.000 0 120 120 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.199 0.000 0 120 120 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.199 0.000 0 131 131 29.9 29.9 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.199 0.000 0 131 131 29.9 29.9 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.199 0.000 0 120 120 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.199 0.000 0 120 120 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

- - - 107 107 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 107 107 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 107 107 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

0.19 0.000 0 107 107 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.19 0.000 0 107 107 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.19 0.000 0 107 107 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.19 0.000 0 39.9 39.9 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.19 0.000 0 39.9 39.9 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.19 0.000 0 39.9 39.9 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.19 0.000 0 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

0.114 0.058 0.058 149 149 50 50 0.0 0 - - 0.0 - 10 10.0 6 0.0 0.0 - - 0.0 - 0.114 0.058 0.058 149 149 50 50 0.0 0 - - 0.0 - 10 10.0 6 0.0 0.0 - - 0.0 - 0.114 0.058 0.058 149 149 50 50 0.0 0 - - 0.0 - 10 10.0 6 0.0 0.0 - - 0.0 - 0.114 0.058 0.058 149 149 50 50 0.0 0 - - 0.0 - 10 10.0 6 0.0 0.0 - - 0.0 - 0.114 0.058 0.058 149 149 50 50 0.0 0 - - 0.0 - 10 10.0 6 0.0 0.0 - - 0.0 - 0.114 0.058 0.058 149 149 50 50 0.0 0 - - 0.0 - 20 20.0 6 0.0 0.0 - - 0.0 -

- - - 149 149 50 50 0.0 0 - - 0.0 - 10 10.0 6 0.0 0.0 - - 0.0 - - - - 149 149 50 50 0.0 0 - - 0.0 - 20 20.0 6 0.0 0.0 - - 0.0 - - - - 149 149 50 50 0.0 0 - - 0.0 - 10 10.0 6 0.0 0.0 - - 0.0 - - - - 149 149 50 50 0.0 0 - - 0.0 - 20 20.0 6 0.0 0.0 - - 0.0 - - - - 149 149 50 50 0.0 0 - - 0.0 - 10 10.0 6 0.0 0.0 - - 0.0 - - - - 149 149 50 50 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

0.114 0.058 0.058 179 179 50 50 0.0 0 - - 0.0 - 0 0.0 2 - - - - 0.0 - 0.114 0.058 0.058 179 179 50 50 0.0 0 - - 0.0 - 0 0.0 2 - - - - 0.0 - 0.114 0.058 0.058 179 179 50 50 0.0 0 - - 0.0 - 0 0.0 2 - - - - 0.0 -

- - - 199 199 50 50 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - - - - 199 199 50 50 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - 199 199 50 50 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - 0.114 0.058 0.058 199 199 50 50 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - 0.114 0.058 0.058 199 199 50 50 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - 0.114 0.058 0.058 199 199 50 50 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - 0.114 0.058 0.058 199 199 50 50 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - 0.114 0.058 0.058 199 199 50 50 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - 0.114 0.058 0.058 199 199 50 50 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 -

- - - 100 100 50 50 0.0 0 - - 0.0 - - - 0 30.0 30.0 - - 0.0 - - - - 100 100 50 50 0.0 0 - - 0.0 - - - 0 30.0 30.0 - - 0.0 - - - - 100 100 50 50 0.0 0 - - 0.0 - - - 0 30.0 30.0 - - 0.0 - - - - 100 100 50 50 0.0 0 - - 0.0 - - - 0 30.0 30.0 - - 0.0 - - - - 100 100 50 50 0.0 0 - - 0.0 - - - 0 30.0 30.0 - - 0.0 - - - - 100 100 50 50 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - - - - 100 100 50 50 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - - - - 100 100 50 50 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 -

0.1607 0.120 0.12 100 100 50 50 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - 0.1607 0.120 0.12 100 100 50 50 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - 0.1607 0.120 0.12 100 100 50 50 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - 0.1607 0.120 0.12 100 100 50 50 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 -

- - - - - 50 50 0.0 0 - - 0.0 - 0 0.0 3 - - - - 0.0 - - - - - - 50 50 0.0 0 - - 0.0 - 0 0.0 3 - - - - 0.0 - - - - 150 150 50 50 0.0 0 - - 0.0 - - - 0 - - - - 0.0 0.0

0.16 0.025 0.0254 150 150 50 50 0.0 0 - - 0.0 - - - 0 - - - - 0.0 0.0 0.16 0.025 0.0254 150 150 50 50 0.0 0 - - 0.0 - - - 0 - - - - 0.0 0.0

- - - 150 150 50 50 0.0 0 - - 0.0 - - - 0 - - - - 0.0 0.0 0.16 0.025 0.0254 150 150 50 50 0.0 0 - - 0.0 - - - 0 - - - - 0.0 0.0 0.16 0.025 0.0254 150 150 50 50 0.0 0 - - 0.0 - - - 0 - - - - 0.0 0.0

- - - 18 9.213 0 0 - - - - - - 10 5.1 3 - - - - 0.0 - - - - 18 9.213 0 0 - - - - - - 13 6.4 3 - - - - 0.0 - 0.12796 0.132 0.06756 18 9.213 0 0 - - - - - - - - 0 - - - - 0.0 - - - - 18 9.213 0 0 - - - - - - - - 0 - - - - 0.0 - 0.12796 0.132 0.06756 18 9.213 0 0 - - - - - - - - 0 - - - - 0.0 - - - - 0 0 - - - - - - - - - - 0 - - - - 0.0 - - - - 0 0 - - - - - - - - - - 0 - - - - 0.0 - - - - 0 0 - - - - - - - - - - 0 - - - - 0.0 - - - - 0 0 - - - - - - - - - - 0 - - - - 0.0 - 0.15867 0.000 0 0 0 0 0 - - - - - - 20 10.2 12 - - - - 0.0 - 0.15867 0.000 0 0 0 0 0 - - - - - - - - 0 - - - - 0.0 - 0.15867 0.000 0 0 0 0 0 - - - - - - 25 12.7 12 - - - - 0.0 - 0.15867 0.000 0 0 0 0 0 - - - - - - - - 0 - - - - 0.0 - - - - 0 0 0 0 - - - - - - 0 0.0 12 - - - - 0.0 - - - - 0 0 0 0 - - - - - - 10 5.1 12 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - 0 0 0 0 - - - - - - - - 0 - - - - 0.0 - - - - 553.5 75.06 0.5 0.068 - - - - - - - - 0 - - - - 0.0 - - - - 553.5 75.06 0.5 0.068 - - - - - - - - 0 - - - - 0.0 - - - - 553.5 75.06 0.5 0.068 - - - - - - - - 0 - - - - 0.0 - - - - 553.5 75.06 0.5 0.068 - - - - - - - - 0 - - - - 0.0 - - - - 553.5 75.06 0.5 0.068 - - - - - - - - 0 - - - - 0.0 - - - - 553.5 75.06 0.5 0.068 - - - - - - - - 0 - - - - 0.0 - - - - 553.5 75.06 0.5 0.068 - - - - - - - - 0 - - - - 0.0 - - - - 553.5 75.06 0.5 0.068 - - - - - - - - 0 - - - - 0.0 - - - - 553.5 75.06 0.5 0.068 - - - - - - - - 0 - - - - 0.0 - - - - 553.5 75.06 1 0.136 - - - - - - - - 0 - - - - 0.0 - - - - 553.5 75.06 1 0.136 - - - - - - - - 0 - - - - 0.0 - - - - 553.5 75.06 1 0.136 - - - - - - - - 0 - - - - 0.0 - - - - 553.5 75.06 1 0.136 - - - - - - - - 0 - - - - 0.0 - - - - 553.5 75.06 1 0.136 - - - - - - - - 0 - - - - 0.0 - - - - 553.5 75.06 1 0.136 - - - - - - - - 0 - - - - 0.0 - - - - 553.5 75.06 1 0.136 - - - - - - - - 0 - - - - 0.0 - - - - 553.5 75.06 1 0.136 - - - - - - - - 0 - - - - 0.0 - - - - 553.5 75.06 1 0.136 - - - - - - - - 0 - - - - 0.0 - - - - 554.5 75.2 1.01 0.137 - - - - - - - - 0 - - - - 0.0 - - - - 554.5 75.2 1.01 0.137 - - - - - - - - 0 - - - - 0.0 - - - - 554.5 75.2 1.01 0.137 - - - - - - - - 0 - - - - 0.0 - - - - 554.5 75.2 1.01 0.137 - - - - - - - - 0 - - - - 0.0 - - - - 554.5 75.2 1.01 0.137 - - - - - - - - 0 - - - - 0.0 - - - - 554.5 75.2 1.01 0.137 - - - - - - - - 0 - - - - 0.0 - - - - 554.5 75.2 1.01 0.137 - - - - - - - - 0 - - - - 0.0 - - - - 554.5 75.2 1.01 0.137 - - - - - - - - 0 - - - - 0.0 - - - - 554.5 75.2 1.01 0.137 - - - - - - - - 0 - - - - 0.0 - - - - 554.5 75.2 1.01 0.137 - - - - - - - - 0 - - - - 0.0 - - - - 554.5 75.2 1.01 0.137 - - - - - - - - 0 - - - - 0.0 - - - - 554.5 75.2 1.01 0.137 - - - - - - - - 0 - - - - 0.0 -

0.2346 0.000 0 554.5 75.2 1.01 0.137 - - - - - - - - 0 - - - - 0.0 - 0.2346 0.000 0 554.5 75.2 1.01 0.137 - - - - - - - - 0 - - - - 0.0 - 0.2346 0.000 0 554.5 75.2 1.01 0.137 - - - - - - - - 0 - - - - 0.0 - 0.2346 0.000 0 554.5 75.2 1.01 0.137 - - - - - - - - 0 - - - - 0.0 -

- - - 151 20.48 1 0.136 - - 14.11 1.913 - 1.913 - - 0 - - - - 0.0 - - - - 151 20.48 1 0.136 - - 14.11 1.913 - 1.913 - - 0 - - - - 0.0 - - - - 151 20.48 1 0.136 - - 14.11 1.913 - 1.913 - - 0 - - - - 0.0 - - - - 151 20.48 1 0.136 - - 14.11 1.913 - 1.913 - - 0 - - - - 0.0 - 0.21697 0.000 0 151 20.48 1 0.136 - - 14.11 1.913 - 1.913 - - 0 - - - - 0.0 - 0.21697 0.000 0 151 20.48 1 0.136 - - 14.11 1.913 - 1.913 - - 0 - - - - 0.0 - 0.21697 0.000 0 151 20.48 1 0.136 - - 14.11 1.913 - 1.913 - - 0 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

0.21697 0.000 0 151 20.48 1 0.136 - - 14.11 1.913 - 1.913 - - 0 - - - - 0.0 - 0.21697 0.000 0 151 20.48 1 0.136 - - 14.11 1.913 - 1.913 - - 0 - - - - 0.0 - - - - 151 20.48 1 0.136 - - 14.11 1.913 - 1.913 - - 0 - - - - 0.0 - - - - 151 20.48 1 0.136 - - 14.11 1.913 - 1.913 - - 0 - - - - 0.0 - - - - 151 20.48 1 0.136 - - 14.11 1.913 - 1.913 - - 0 - - - - 0.0 - - - - 151 20.48 1 0.136 - - 14.11 1.913 - 1.913 - - 0 - - - - 0.0 - - - - 151 20.48 1 0.136 - - 14.11 1.913 - 1.913 - - 0 - - - - 0.0 - 0.21697 0.000 0 151 20.48 1 0.136 - - 14.11 1.913 - 1.913 - - 0 - - - - 0.0 - 0.21697 0.000 0 151 20.48 1 0.136 - - 14.11 1.913 - 1.913 - - 0 - - - - 0.0 - 0.21697 0.000 0 151 20.48 1 0.136 - - 14.11 1.913 - 1.913 - - 0 - - - - 0.0 - 0.21697 0.000 0 151 20.48 1 0.136 - - 14.11 1.913 - 1.913 - - 0 - - - - 0.0 - 0.21697 0.000 0 151 20.48 1 0.136 - - 14.11 1.913 - 1.913 - - 0 - - - - 0.0 - 0.21697 0.000 0 151 20.48 1 0.136 - - 14.11 1.913 - 1.913 - - 0 - - - - 0.0 - - - - - - 201 8.275 - - - - - - 500 20.6 12 - - - - 0.0 - - - - - - 201 8.275 - - - - - - 600 24.7 12 - - - - 0.0 - - - - - - 296 12.19 - - - - - - 700 28.8 12 - - - - 0.0 - - - - - - 296 12.19 - - - - - - 800 32.9 12 - - - - 0.0 - - - - - - 296 12.19 - - - - - - 1,050 43.2 12 - - - - 0.0 - - - - - - 296 12.19 - - - - - - 700 28.8 12 - - - - 0.0 - - - - - - 296 12.19 - - - - - - 800 32.9 12 - - - - 0.0 - - - - - - 296 12.19 - - - - - - 1,050 43.2 12 - - - - 0.0 - - - - 1991 81.97 201 8.275 1.0 0.041 - - 0.0 - 750 30.9 12 - - - - 0.0 - 0.21408 - - - - 201 8.275 - - - - - - 650 26.8 12 - - - - 0.0 - 0.21408 - - - - 201 8.275 - - - - - - - - 0 - - - - 0.0 - 0.21408 - - - - 201 8.275 - - - - - - - - 0 - - - - 0.0 - - - - 2 0.082 - - - - - - - - 299 12.3 12 - - - - 0.0 - - - - 2 0.082 - - - - - - - - 399 16.4 12 - - - - 0.0 - - - - 2 0.082 - - - - - - - - 400 16.5 4 - - - - 0.0 - - - - 2 0.082 - - - - - - - - 500 20.6 4 - - - - 0.0 - 0.20214 - - 2 0.082 - - - - - - - - - - 0 - - - - 0.0 - - - - 2 0.082 - - - - - - - - - - 0 - - - - 0.0 - - - - 2 0.082 - - - - - - - - - - 0 - - - - 0.0 - 0.10594 1.000 0.1341 597 80.06 398 53.37 - - - - - - - - 0 - - - - 0.0 - 0.10594 1.000 0.1341 999 134 - - 66.5 8.918 - - 8.9 - - - 0 - - - - 0.0 - - - - 695 93.2 99 13.28 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 695 93.2 99 13.28 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 695 93.2 99 13.28 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 695 93.2 99 13.28 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 695 93.2 99 13.28 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.17299 0.350 0.04694 695 93.2 99 13.28 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.17299 0.350 0.04694 695 93.2 99 13.28 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.17299 0.350 0.04694 695 93.2 99 13.28 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

0.17299 0.350 0.04694 695 93.2 99 13.28 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.17299 0.350 0.04694 695 93.2 99 13.28 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.17299 0.000 0 695 93.2 99 13.28 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.17299 0.000 0 695 93.2 99 13.28 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.17299 0.000 0 695 93.2 99 13.28 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.17299 0.000 0 695 93.2 99 13.28 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.17299 0.000 0 695 93.2 99 13.28 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.10058 1.000 0.1341 1195 160.2 79 10.59 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.10058 1.000 0.1341 1195 160.2 79 10.59 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.10058 1.000 0.1341 1195 160.2 79 10.59 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.10058 1.000 0.1341 1195 160.2 79 10.59 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.10058 1.000 0.1341 1195 160.2 79 10.59 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.10058 0.000 0 1195 160.2 79 10.59 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.10058 0.000 0 1195 160.2 79 10.59 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.10058 0.000 0 1195 160.2 79 10.59 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.10058 0.000 0 1195 160.2 79 10.59 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.10058 0.000 0 1195 160.2 79 10.59 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.10058 1.000 0.1341 1195 160.2 79 10.59 60.0 8.046 - - 8.0 - - - 0 - - - - 0.0 - 0.10058 1.000 0.1341 1195 160.2 79 10.59 60.0 8.046 - - 8.0 - - - 0 - - - - 0.0 - 0.10058 1.000 0.1341 1195 160.2 79 10.59 60.0 8.046 - - 8.0 - - - 0 - - - - 0.0 - 0.10058 1.000 0.1341 1195 160.2 79 10.59 60.0 8.046 - - 8.0 - - - 0 - - - - 0.0 - 0.10058 1.000 0.1341 1195 160.2 79 10.59 60.0 8.046 - - 8.0 - - - 0 - - - - 0.0 -

0.1777 0.031 0.0312 17.9 17.9 0 0 - - 5.818 5.818 - 5.818 - - 0 - - - - 0.0 - 0.1777 0.031 0.0312 17.9 17.9 0 0 - - 5.818 5.818 - 5.818 - - 0 - - - - 0.0 -

- - - 12 12 0 0 - - 6.33 6.33 - 6.33 - - 0 - - - - 0.0 - - - - 12 12 0 0 - - 6.33 6.33 - 6.33 - - 0 - - - - 0.0 - - - - 12 12 0 0 - - 6.33 6.33 - 6.33 - - 0 - - - - 0.0 - - - - 12 12 0 0 - - 6.33 6.33 - 6.33 - - 0 - - - - 0.0 -

0.1783 0.031 0.0307 12 12 0 0 - - 6.33 6.33 - 6.33 - - 0 - - - - 0.0 - 0.1783 0.031 0.0307 12 12 0 0 - - 6.33 6.33 - 6.33 - - 0 - - - - 0.0 - 0.1783 0.031 0.0307 12 12 0 0 - - 6.33 6.33 - 6.33 - - 0 - - - - 0.0 - 0.1783 0.031 0.0307 12 12 0 0 - - 6.33 6.33 - 6.33 - - 0 - - - - 0.0 - 0.1783 0.031 0.0307 12 12 0 0 - - 6.33 6.33 - 6.33 - - 0 - - - - 0.0 - 0.1783 0.031 0.0307 12 12 0 0 - - 6.33 6.33 - 6.33 - - 0 - - - - 0.0 - 0.1783 0.031 0.0307 12 12 0 0 - - 6.33 6.33 - 6.33 - - 0 - - - - 0.0 - 0.1783 0.031 0.0307 12 12 0 0 - - 6.33 6.33 - 6.33 - - 0 - - - - 0.0 - 0.1783 0.031 0.0307 12 12 0 0 - - 6.33 6.33 - 6.33 - - 0 - - - - 0.0 - 0.1783 0.031 0.0307 12 12 0 0 - - 6.33 6.33 - 6.33 - - 0 - - - - 0.0 - 0.1783 0.031 0.0307 12 12 0 0 - - 6.33 6.33 - 6.33 - - 0 - - - - 0.0 - 0.1783 0.031 0.0307 12 12 0 0 - - 6.33 6.33 - 6.33 - - 0 - - - - 0.0 -

- - - 12 12 0 0 - - 8.82 8.82 - 8.82 - - 0 - - - - 0.0 - - - - 12 12 0 0 - - 8.82 8.82 - 8.82 - - 0 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - 12 12 0 0 - - 8.82 8.82 - 8.82 - - 0 - - - - 0.0 - - - - 12 12 0 0 - - 8.82 8.82 - 8.82 - - 0 - - - - 0.0 -

0.1783 0.031 0.0307 12 12 0 0 - - 8.82 8.82 - 8.82 - - 0 - - - - 0.0 - 0.1783 0.031 0.0307 12 12 0 0 - - 8.82 8.82 - 8.82 - - 0 - - - - 0.0 - 0.1783 0.031 0.0307 12 12 0 0 - - 8.82 8.82 - 8.82 - - 0 - - - - 0.0 - 0.1783 0.031 0.0307 12 12 0 0 - - 8.82 8.82 - 8.82 - - 0 - - - - 0.0 - 0.1783 0.031 0.0307 12 12 0 0 - - 8.82 8.82 - 8.82 - - 0 - - - - 0.0 - 0.1783 0.031 0.0307 12 12 0 0 - - 8.82 8.82 - 8.82 - - 0 - - - - 0.0 - 0.1783 0.031 0.0307 12 12 0 0 - - 8.82 8.82 - 8.82 - - 0 - - - - 0.0 - 0.1783 0.031 0.0307 12 12 0 0 - - 8.82 8.82 - 8.82 - - 0 - - - - 0.0 - 0.1783 0.031 0.0307 12 12 0 0 - - 8.82 8.82 - 8.82 - - 0 - - - - 0.0 - 0.1783 0.031 0.0307 12 12 0 0 - - 8.82 8.82 - 8.82 - - 0 - - - - 0.0 - 0.1783 0.031 0.0307 12 12 0 0 - - 8.82 8.82 - 8.82 - - 0 - - - - 0.0 - 0.1783 0.031 0.0307 12 12 0 0 - - 8.82 8.82 - 8.82 - - 0 - - - - 0.0 -

0.23 0.030 0.03 9.59 9.59 0 0 - - 3.71 3.71 - 3.71 - - 0 - - - - 0.0 - 0.23 0.030 0.03 9.59 9.59 0 0 - - 3.71 3.71 - 3.71 - - 0 - - - - 0.0 - 0.23 0.030 0.03 9.59 9.59 0 0 - - - - - - - - 0 - - - - 0.0 - 0.23 0.030 0.03 9.59 9.59 0 0 - - - - - - - - 0 - - - - 0.0 - 0.23 0.030 0.03 9.59 9.59 0 0 - - - - - - - - 0 - - - - 0.0 - 0.23 0.030 0.03 9.59 9.59 0 0 - - - - - - - - 0 - - - - 0.0 -

- - - 9.59 9.59 0 0 3.7 3.71 - - 3.7 - - - 0 - - - - 0.0 - - - - 9.59 9.59 0 0 3.7 3.71 - - 3.7 - - - 0 - - - - 0.0 - - - - 9.59 9.59 0 0 3.7 3.71 - - 3.7 - - - 0 - - - - 0.0 - - - - 9.59 9.59 0 0 3.7 3.71 - - 3.7 - - - 0 - - - - 0.0 - - - - 9.59 9.59 0 0 3.7 3.71 - - 3.7 - - - 0 - - - - 0.0 - - - - 9.59 9.59 0 0 3.7 3.71 - - 3.7 - - - 0 - - - - 0.0 - - - - 9.59 9.59 0 0 - - - - - - - - 0 - - - - 0.0 - - - - 9.59 9.59 0 0 - - - - - - - - 0 - - - - 0.0 - - - - 9.59 9.59 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 130.1 130.1 - - - - - - 20 19.9 3 0.0 0.0 - - 0.0 9.0 - - - - - 130.1 130.1 0.0 0 - - 0.0 - 30 29.9 24 0.0 0.0 - - 0.0 - - - - - - 130.1 130.1 0.0 0 - - 0.0 - 40 39.9 24 0.0 0.0 - - 0.0 - - - - - - 159.1 159.1 0.0 0 - - 0.0 - 40 39.9 24 29.9 29.9 - - 0.0 - - - - - - 159.1 159.1 0.0 0 - - 0.0 - 50 49.9 24 29.9 29.9 - - 0.0 - - - - - - 130.1 130.1 9.0 9 - - 9.0 - - - 0 - - - - 0.0 - - - - - - 130.1 130.1 9.0 9 - - 9.0 - - - 0 - - - - 0.0 - - - - - - 130.1 130.1 9.0 9 - - 9.0 - - - 0 - - - - 0.0 - - - - - - 30 30 6.0 6 - - 6.0 - - - 0 - - - - 0.0 - - - - - - 30 30 6.0 6 - - 6.0 - - - 0 - - - - 0.0 - - - - - - 30 30 6.0 6 - - 6.0 - - - 0 - - - - 0.0 - - - - - - 30 30 6.0 6 - - 6.0 - - - 0 - - - - 0.0 - - - - - - 60 60 8.5 8.52 - - 8.5 - 30 29.9 2 30.0 30.0 - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - - - 60 60 8.5 8.52 - - 8.5 - 36 35.9 2 30.0 30.0 - - 0.0 - - - - - - 60 60 8.5 8.52 - - 8.5 - 45 44.9 2 30.0 30.0 - - 0.0 - - - - - - 60 60 8.5 8.52 - - 8.5 - 55 54.9 2 30.0 30.0 - - 0.0 - - - - - - 60 60 11.5 11.52 - - 11.5 - 30 29.9 2 30.0 30.0 - - 0.0 - - - - - - 60 60 11.5 11.52 - - 11.5 - 36 35.9 2 30.0 30.0 - - 0.0 - - - - - - 60 60 11.5 11.52 - - 11.5 - 45 44.9 2 30.0 30.0 - - 0.0 -

0.16 0.000 0 99 99 - - 3.0 3 - - 3.0 - - - 0 - - - - 0.0 - 0.16 0.000 0 99 99 - - 3.0 3 - - 3.0 - 37 37.0 2 - - - - 0.0 - 0.16 0.000 0 99 99 - - 3.0 3 - - 3.0 - - - 0 - - - - 0.0 - 0.16 0.000 0 99 99 - - 3.0 3 - - 3.0 - 37 37.0 2 - - - - 0.0 - 0.16 0.000 0 99 99 - - 3.0 3 - - 3.0 - - - 0 - - - - 0.0 - 0.16 0.000 0 99 99 - - 3.0 3 - - 3.0 - 32 32.0 2 - - - - 0.0 - 0.16 0.000 0 99 99 - - 3.0 3 - - 3.0 - - - 0 - - - - 0.0 - 0.16 0.000 0 99 99 - - 3.0 3 - - 3.0 - 32 32.0 2 - - - - 0.0 -

- - - - - - - 3.0 3 - - 3.0 - - - 0 - - - - 0.0 - 0.16 0.000 0 0 0 - - 3.0 3 - - 3.0 - - - 0 - - - - 0.0 -

0 0.000 0 49 49 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0 0.000 0 49 49 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0 0.000 0 49 49 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0 0.000 0 49 49 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

0.22 0.000 0 49 49 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.22 0.000 0 49 49 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.16 0.000 0 100 100 50 50 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.16 0.000 0 100 100 50 50 0.0 0 - - 0.0 - 33 32.9 3 0.0 0.0 - - 0.0 - 0.16 0.000 0 100 100 50 50 0.0 0 - - 0.0 - 33 32.9 6 0.0 0.0 - - 0.0 - 0.19 0.000 0 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.19 0.000 0 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

- - - 0 0 0 0 3.0 3 - - 3.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 3.0 3 - - 3.0 - - - 0 - - - - 0.0 -

0.19 0.000 0 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.19 0.000 0 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

0.129 0.000 0 69.98 69.98 0 0 2.4 2.44 - - 2.4 - 40 40.5 12 - - - - 0.0 - 0.19 0.000 0 69.98 69.98 0 0 2.4 2.44 - - 2.4 - 31 31.5 12 - - - - 0.0 - 0.19 0.000 0 69.98 69.98 0 0 2.4 2.44 - - 2.4 - 27 27.0 12 - - - - 0.0 - 0.19 0.000 0 49.95 49.95 0 0 7.9 7.88 - - 7.9 - 40 40.5 12 - - - - 0.0 - 0.19 0.000 0 49.95 49.95 0 0 7.9 7.88 - - 7.9 - 49 49.5 12 - - - - 0.0 - 0.19 0.000 0 49.95 49.95 0 0 7.9 7.88 - - 7.9 - 49 49.5 12 - - - - 0.0 - 0.19 0.000 0 69.98 69.98 0 0 2.9 2.94 - - 2.9 - 40 40.5 12 - - - - 0.0 - 0.19 0.000 0 69.98 69.98 0 0 2.9 2.94 - - 2.9 - 40 40.5 12 - - - - 0.0 -

0.199 0.000 0 0 0 - - - - - - - - 20 20.0 24 - - - - 0.0 - 0.199 0.000 0 0 0 - - - - - - - - 25 25.0 24 - - - - 0.0 - 0.199 0.000 0 0 0 - - - - - - - - 25 25.0 24 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

0.199 0.000 0 0 0 - - - - - - - - 30 30.0 24 - - - - 0.0 - 0.199 0.000 0 0 0 - - - - - - - - 35 35.0 24 - - - - 0.0 -

0.19 0.000 0 - - 9.95 9.95 - - - - - - - - 0 - - - - 0.0 11.0 0.19 0.000 0 - - 9.95 9.95 - - - - - - - - 0 - - - - 0.0 11.0 0.19 0.000 0 - - 9.95 9.95 - - - - - - 35 35.0 24 - - - - 0.0 11.0 0.19 0.000 0 - - 9.95 9.95 - - - - - - 20 20.0 24 - - - - 0.0 11.0 0.19 0.000 0 - - 9.95 9.95 - - - - - - - - 0 - - - - 0.0 39.8 0.22 0.000 0 69.9 69.9 0 0 - - - - - - 15 14.9 12 - - - - 0.0 - 0.22 0.000 0 69.9 69.9 0 0 - - - - - - 20 19.9 12 - - - - 0.0 - 0.15 0.000 0 69.9 69.9 0 0 - - - - - - 30 29.9 12 - - - - 0.0 - 0.22 0.000 0 69.9 69.9 0 0 - - - - - - 20 19.9 12 - - - - 0.0 - 0.22 0.000 0 69.9 69.9 0 0 - - - - - - 25 24.9 12 - - - - 0.0 - 0.15 0.000 0 69.9 69.9 0 0 - - - - - - 35 34.9 12 - - - - 0.0 - 0.22 0.000 0 69.9 69.9 0 0 - - - - - - 25 24.9 12 - - - - 0.0 - 0.15 0.000 0 69.9 69.9 0 0 - - - - - - 30 29.9 12 - - - - 0.0 - 0.22 0.000 0 79.5 79.5 0 0 - - - - - - - - 0 - - - - 0.0 - 0.22 0.000 0 79.5 79.5 0 0 - - - - - - - - 0 - - - - 0.0 -

- - - 55.34 55.34 0 0 - - - - - - - - 0 - - - - 0.0 - - - - 55.34 55.34 0 0 - - - - - - 9 8.9 6 - - - - 0.0 - - - - 55.34 55.34 0 0 - - - - - - - - 0 - - - - 0.0 - - - - 55.34 55.34 0 0 - - - - - - 13 12.9 6 - - - - 0.0 - 0.10332 0.000 0 55.34 55.34 0 0 - - - - - - - - 0 - - - - 0.0 - 0.10332 0.000 0 55.34 55.34 0 0 - - - - - - - - 0 - - - - 0.0 - 0.10332 0.000 0 55.34 55.34 0 0 - - - - - - - - 0 - - - - 0.0 - 0.10332 0.000 0 55.34 55.34 0 0 - - - - - - - - 0 - - - - 0.0 - 0.10332 0.000 0 55.34 55.34 0 0 - - - - - - - - 0 - - - - 0.0 - 0.10332 0.000 0 55.34 55.34 0 0 - - - - - - - - 0 - - - - 0.0 - - - - 55.34 55.34 0 0 - - - - - - 13 13.2 6 - - - - 0.0 - - - - 55.34 55.34 0 0 - - - - - - 13 13.2 6 - - - - 0.0 - 0.10332 0.000 0 55.34 55.34 0 0 - - - - - - - - 0 - - - - 0.0 - 0.10332 0.000 0 55.34 55.34 0 0 - - - - - - - - 0 - - - - 0.0 - 0.10332 0.000 0 55.34 55.34 0 0 - - - - - - - - 0 - - - - 0.0 - 0.10332 0.000 0 55.34 55.34 0 0 - - - - - - - - 0 - - - - 0.0 - 0.10332 0.000 0 55.34 55.34 0 0 - - - - - - - - 0 - - - - 0.0 - 0.10332 0.000 0 55.34 55.34 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 29.9 29.9 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

0.0309 0.000 0 - - 29.9 29.9 0.0 0 - - 0.0 - 25 24.9 4 - - - - 0.0 - 0.0309 0.000 0 - - 29.9 29.9 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

- - - 990 3.722 990 3.722 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 990 3.722 990 3.722 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 990 3.722 990 3.722 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 990 3.722 990 3.722 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - 990 3.722 990 3.722 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 990 3.722 990 3.722 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 990 3.722 990 3.722 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 990 3.722 990 3.722 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 990 3.722 990 3.722 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 990 3.722 990 3.722 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 990 3.722 990 3.722 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 990 3.722 990 3.722 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 990 3.722 990 3.722 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 990 3.722 990 3.722 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 990 3.722 990 3.722 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 990 3.722 990 3.722 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 990 3.722 990 3.722 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25944 4.000 0.01504 990 3.722 990 3.722 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25944 4.000 0.01504 990 3.722 990 3.722 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25944 4.000 0.01504 990 3.722 990 3.722 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25944 4.000 0.01504 990 3.722 990 3.722 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 990 3.722 990 3.722 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 990 3.722 990 3.722 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 990 3.722 990 3.722 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25042 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25042 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25042 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25042 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25042 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25042 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25042 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25042 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25042 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25042 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25944 4.000 0.01504 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25944 4.000 0.01504 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

0.25944 4.000 0.01504 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25944 2.000 0.00752 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25944 2.000 0.00752 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25944 2.000 0.00752 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25042 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25042 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25042 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25042 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25042 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25042 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.24365 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.24365 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.24365 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.24365 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.24365 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25042 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25042 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25042 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25042 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25042 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.25042 4.500 0.01692 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 1250 4.7 1250 4.7 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - - - - 1250 4.7 1250 4.7 0.0 0 - - 0.0 - 3,200 12.0 12 0.0 0.0 - - 0.0 - - - - 1250 4.7 1250 4.7 0.0 0 - - 0.0 - 4,200 15.8 12 0.0 0.0 - - 0.0 - - - - 1250 4.7 1250 4.7 0.0 0 - - 0.0 - 5,000 18.8 12 0.0 0.0 - - 0.0 - - - - 1250 4.7 1250 4.7 0.0 0 - - 0.0 - 6,000 22.6 12 0.0 0.0 - - 0.0 - - - - 1250 4.7 1250 4.7 0.0 0 - - 0.0 - 1,300 4.9 12 0.0 0.0 - - 0.0 - - - - 1250 4.7 1250 4.7 0.0 0 - - 0.0 - 1,600 6.0 12 0.0 0.0 - - 0.0 - - - - 1250 4.7 1250 4.7 0.0 0 - - 0.0 - 1,700 6.4 12 0.0 0.0 - - 0.0 - - - - 1250 4.7 1250 4.7 0.0 0 - - 0.0 - 2,600 9.8 12 0.0 0.0 - - 0.0 - - - - 1250 4.7 1250 4.7 0.0 0 - - 0.0 - 7,000 26.3 12 0.0 0.0 - - 0.0 - - - - 1250 4.7 1250 4.7 0.0 0 - - 0.0 - 12,400 46.6 12 0.0 0.0 - - 0.0 - - - - 1250 4.7 1250 4.7 0.0 0 - - 0.0 - 1,900 7.1 12 0.0 0.0 - - 0.0 - - - - 1250 4.7 1250 4.7 0.0 0 - - 0.0 - 2,200 8.3 12 0.0 0.0 - - 0.0 - - - - 1250 4.7 1250 4.7 0.0 0 - - 0.0 - 2,300 8.6 12 0.0 0.0 - - 0.0 - - - - 1250 4.7 1250 4.7 0.0 0 - - 0.0 - 3,200 12.0 12 0.0 0.0 - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - 1250 4.7 1250 4.7 0.0 0 - - 0.0 - 8,200 30.8 12 0.0 0.0 - - 0.0 - - - - 1250 4.7 1250 4.7 0.0 0 - - 0.0 - 13,600 51.1 12 0.0 0.0 - - 0.0 - - - - 1250 4.7 1250 4.7 0.0 0 - - 0.0 - 4,500 16.9 12 0.0 0.0 - - 0.0 - - - - 1250 4.7 1250 4.7 0.0 0 - - 0.0 - 6,500 24.4 12 0.0 0.0 - - 0.0 - 0.19552 0.000 0 1250 4.7 1250 4.7 0.0 0 - - 0.0 - 5,000 18.8 12 0.0 0.0 - - 0.0 - 0.19552 0.000 0 1250 4.7 1250 4.7 0.0 0 - - 0.0 - 7,000 26.3 12 0.0 0.0 - - 0.0 - - - - - - 29 29 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - - - - - - 29 29 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - - - - - - 29 29 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - - - - - - 29 29 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 -

0.2098 0.000 0 - - 29 29 0.0 0 - - 0.0 - 49 49.0 6 0.0 0.0 - - 0.0 - 0.2098 0.095 0.095 - - 29 29 0.0 0 - - 0.0 - 42 42.0 6 0.0 0.0 - - 0.0 - 0.2098 0.000 0 - - 29 29 0.0 0 - - 0.0 - 54 54.0 6 0.0 0.0 - - 0.0 - 0.2098 0.095 0.095 - - 29 29 0.0 0 - - 0.0 - 47 47.0 6 0.0 0.0 - - 0.0 - 0.2098 0.000 0 - - 29 29 0.0 0 - - 0.0 - 64 63.9 6 0.0 0.0 - - 0.0 - 0.2098 0.095 0.095 - - 29 29 0.0 0 - - 0.0 - 57 56.9 6 0.0 0.0 - - 0.0 - 0.2098 0.000 0 - - 29 29 0.0 0 - - 0.0 - 72 72.2 6 0.0 0.0 - - 0.0 - 0.2098 0.095 0.095 - - 29 29 0.0 0 - - 0.0 - 65 65.2 6 0.0 0.0 - - 0.0 -

- - - - - 29 29 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - - - - - - 29 29 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - - - - - - 29 29 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - - - - - - 29 29 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 -

0.2098 0.000 0 - - 29 29 0.0 0 - - 0.0 - 49 49.0 6 0.0 0.0 - - 0.0 - 0.2098 0.095 0.095 - - 29 29 0.0 0 - - 0.0 - 42 42.0 6 0.0 0.0 - - 0.0 - 0.2098 0.000 0 - - 29 29 0.0 0 - - 0.0 - 54 54.0 6 0.0 0.0 - - 0.0 - 0.2098 0.095 0.095 - - 29 29 0.0 0 - - 0.0 - 47 46.8 6 0.0 0.0 - - 0.0 - 0.2098 0.000 0 - - 29 29 0.0 0 - - 0.0 - 64 63.9 6 0.0 0.0 - - 0.0 - 0.2098 0.095 0.095 - - 29 29 0.0 0 - - 0.0 - 57 56.9 6 0.0 0.0 - - 0.0 - 0.2098 0.000 0 - - 29 29 0.0 0 - - 0.0 - 70 70.2 6 0.0 0.0 - - 0.0 - 0.2098 0.095 0.095 - - 29 29 0.0 0 - - 0.0 - 63 63.2 6 0.0 0.0 - - 0.0 - 0.2073 0.059 0.059 0 0 0 0 - - - - - - - - 0 - - - - 0.0 - 0.2073 0.059 0.059 0 0 0 0 - - - - - - - - 0 - - - - 0.0 -

- - - 20 20 0 0 - - - - - - - - 0 - - - - 0.0 - - - - 20 20 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 20 20 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 20 20 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 20 20 0 0 - - - - - - - - 0 - - - - 0.0 - - - - 20 20 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 20 20 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 20 20 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

0.2073 0.059 0.059 20 20 0 0 - - - - - - - - 0 - - - - 0.0 - 0.2073 0.059 0.059 20 20 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

0.2073 0.059 0.059 20 20 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.2073 0.059 0.059 20 20 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.2073 0.059 0.059 20 20 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.2073 0.059 0.059 20 20 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.2073 0.059 0.059 20 20 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.2073 0.059 0.059 20 20 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.2073 0.059 0.059 20 20 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

0.2 0.065 0.065 - - 0 0 - - - - - - - - 0 - - - - 0.0 0.0 0.2 0.065 0.065 - - 0 0 - - - - - - - - 0 - - - - 0.0 0.0 0.2 0.065 0.065 - - 0 0 - - - - - - - - 0 - - - - 0.0 0.0 0.2 0.065 0.065 - - 0 0 - - - - - - - - 0 - - - - 0.0 0.0 0.2 0.000 0 - - 0 0 - - - - - - - - 0 - - - - 0.0 0.0 0.2 0.065 0.065 - - 0 0 - - - - - - - - 0 - - - - 0.0 0.0 0.2 0.000 0 - - 0 0 - - - - - - - - 0 - - - - 0.0 0.0 0.2 0.065 0.065 - - 0 0 - - - - - - - - 0 - - - - 0.0 - 0.2 0.000 0 - - 0 0 - - - - - - - - 0 - - - - 0.0 - 0.2 0.065 0.065 - - 0 0 - - - - - - - - 0 - - - - 0.0 0.0 0.2 0.000 0 - - 0 0 - - - - - - - - 0 - - - - 0.0 0.0 0.2 0.065 0.065 - - 0 0 - - - - - - - - 0 - - - - 0.0 0.0 0.2 0.000 0 - - 0 0 - - - - - - - - 0 - - - - 0.0 0.0

- - - 118 118 28 28 - - - - - - - - 0 - - - - 0.0 - - - - 244.8 244.8 154.8 154.8 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - - - - 244.8 244.8 154.8 154.8 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - - - - 244.8 244.8 154.8 154.8 0.0 0 - - 0.0 - 20 20.0 2 0.0 0.0 - - 0.0 - - - - 244.8 244.8 154.8 154.8 0.0 0 - - 0.0 - 20 20.0 2 0.0 0.0 - - 0.0 - - - - 244.8 244.8 154.8 154.8 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 -

0.19 0.160 0.16 266 266 176 176 0.0 0 - - 0.0 - 17 17.0 8 105.0 105.0 - - 0.0 - 0.19 0.000 0 266 266 176 176 0.0 0 - - 0.0 - 26 26.0 4 105.0 105.0 - - 0.0 - 0.19 0.160 0.16 266 266 176 176 0.0 0 - - 0.0 - 17 17.0 8 105.0 105.0 - - 0.0 - 0.19 0.000 0 266 266 176 176 0.0 0 - - 0.0 - 26 26.0 4 105.0 105.0 - - 0.0 - 0.19 0.160 0.16 266 266 176 176 0.0 0 - - 0.0 - 17 17.0 8 105.0 105.0 - - 0.0 - 0.19 0.000 0 266 266 176 176 0.0 0 - - 0.0 - 26 26.0 4 105.0 105.0 - - 0.0 - 0.19 0.160 0.16 176 176 176 176 0.0 0 - - 0.0 - 20 20.0 9 105.0 105.0 - - 0.0 - 0.19 0.000 0 176 176 176 176 0.0 0 - - 0.0 - 29 29.0 3 105.0 105.0 - - 0.0 -

- - - 244.8 244.8 154.8 154.8 0.0 0 - - 0.0 - 20 20.0 6 0.0 0.0 - - 0.0 - - - - 244.8 244.8 154.8 154.8 0.0 0 - - 0.0 - 25 25.0 6 0.0 0.0 - - 0.0 - - - - 0 0 - - 0.0 0 - - 0.0 - 19 19.0 12 - - - - 0.0 - - - - 0 0 - - - - - - - - 19 19.0 12 - - - - 0.0 - - - - 0 0 - - - - - - - - 19 19.0 12 - - - - 0.0 - - - - 0 0 - - - - - - - - 19 19.0 12 - - - - 0.0 - - - - 0 0 - - 0.0 0 - - 0.0 - 19 19.0 12 - - - - 0.0 - - - - 100 100 - - 0.0 0 - - 0.0 - 34 34.0 12 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - 0 0 - - 0.0 0 - - 0.0 - 23 23.0 12 - - - - 0.0 - - - - 0 0 - - 0.0 0 - - 0.0 - 23 23.0 12 - - - - 0.0 -

0.19 0.150 0.15 70 70 - - 0.0 0 - - 0.0 - 24 24.0 12 - - - - 0.0 - 0.19 0.150 0.15 70 70 - - - - - - - - 24 24.0 12 - - - - 0.0 - 0.19 0.150 0.15 70 70 - - - - - - - - 24 24.0 12 - - - - 0.0 - 0.19 0.150 0.15 70 70 - - 0.0 0 - - 0.0 - 24 24.0 12 - - - - 0.0 - 0.19 0.000 0 70 70 - - 0.0 0 - - 0.0 - 29 29.0 12 - - - - 0.0 - 0.19 0.000 0 70 70 - - 0.0 0 - - 0.0 - 29 29.0 12 - - - - 0.0 - 0.19 0.150 0.15 89 89 - - 0.0 0 - - 0.0 - 29 29.0 12 - - - - 0.0 - 0.19 0.150 0.15 89 89 - - 0.0 0 - - 0.0 - 29 29.0 12 - - - - 0.0 - 0.19 0.200 0.2 89 89 - - 0.0 0 - - 0.0 - 34 34.0 12 - - - - 0.0 - 0.19 0.200 0.2 89 89 - - 0.0 0 - - 0.0 - 34 34.0 12 - - - - 0.0 - 0.19 0.200 0.2 70 70 - - 0.0 0 - - 0.0 - 29 29.0 6 - - - - 0.0 - 0.19 0.200 0.2 70 70 - - 0.0 0 - - 0.0 - 29 29.0 6 - - - - 0.0 -

- - - - - 0 0 3.0 3 - - 3.0 - 0 0.0 2 - - 0.0 0.0 6.0 - - - - - - 0 0 3.0 3 - - 3.0 - 0 0.0 2 - - 0.0 0.0 6.0 - - - - - - 0 0 3.0 3 - - 3.0 - - - 0 - - - - 0.0 -

0.19 0.000 0 - - 0 0 3.0 3 - - 3.0 - 26 25.8 12 - - 0.0 0.0 6.0 - 0.19 0.150 0.15 - - 0 0 3.0 3 - - 3.0 - 19 19.5 12 - - 0.0 0.0 6.0 - 0.19 0.000 0 - - 0 0 3.0 3 - - 3.0 - - - 0 - - - - 0.0 - 0.19 0.150 0.15 - - 0 0 3.0 3 - - 3.0 - - - 0 - - - - 0.0 - 0.19 0.000 0 - - 40 40 3.0 3 - - 3.0 - 30 29.8 12 20.0 20.0 0.0 0.0 6.0 - 0.19 0.150 0.15 - - 40 40 3.0 3 - - 3.0 - 23 23.4 12 20.0 20.0 0.0 0.0 6.0 -

- - - - - 48 48 3.0 3 - - 3.0 - - - 0 - - - - 0.0 - 0.19 0.000 0 - - 48 48 3.0 3 - - 3.0 - 20 19.9 12 - - 1.5 1.5 12.0 - 0.19 0.150 0.15 - - 48 48 3.0 3 - - 3.0 - 16 15.9 12 - - 1.5 1.5 12.0 -

- - - - - 0 0 0.0 0 - - 0.0 - 10 10.0 2 - - - - 0.0 - - - - - - 0 0 0.0 0 - - 0.0 - 10 10.0 2 - - - - 0.0 -

0.19 0.150 0.15 - - 0 0 3.0 3 - - 3.0 - 18 18.0 12 - - - - 0.0 - 0.19 0.000 0 - - 0 0 3.0 3 - - 3.0 - 30 30.0 16 - - - - 0.0 -

0.72825 0.012 0.01728 20.07 28.42 0 0 - - - - - - - - 0 - - - - 0.0 - 0.72825 0.012 0.01728 20.07 28.42 0 0 - - - - - - - - 0 - - - - 0.0 - 0.72825 0.012 0.01728 20.07 28.42 0 0 - - - - - - - - 0 - - - - 0.0 - 0.72825 0.012 0.01728 20.07 28.42 0 0 - - - - - - - - 0 - - - - 0.0 - 0.72825 0.012 0.01728 20.07 28.42 0 0 - - - - - - - - 0 - - - - 0.0 - 0.72825 0.012 0.01728 20.07 28.42 0 0 - - - - - - - - 0 - - - - 0.0 - 0.72825 0.012 0.01728 20.07 28.42 0 0 - - - - - - - - 0 - - - - 0.0 - 0.72825 0.012 0.01728 20.07 28.42 0 0 - - - - - - - - 0 - - - - 0.0 - 0.32829 0.000 0 20.07 28.42 - - - - - - - - - - 0 - - - - 0.0 - 0.32829 0.000 0 20.07 28.42 - - - - - - - - - - 0 - - - - 0.0 - 0.32829 0.000 0 20.07 28.42 - - - - - - - - - - 0 - - - - 0.0 - 0.32829 0.000 0 20.07 28.42 - - - - - - - - - - 0 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

0.32829 0.000 0 20.07 28.42 - - - - - - - - - - 0 - - - - 0.0 - 0.32829 0.000 0 20.07 28.42 - - - - - - - - - - 0 - - - - 0.0 - - - - 20.07 28.42 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 20.07 28.42 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 20.07 28.42 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 20.07 28.42 - - - - - - - - - - 0 - - - - 0.0 - - - - 20.07 28.42 - - - - - - - - - - 0 - - - - 0.0 - - - - 20.07 28.42 - - - - - - - - - - 0 - - - - 0.0 - 0.32829 0.000 0 20.07 28.42 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.32829 0.000 0 20.07 28.42 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.32829 0.000 0 20.07 28.42 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.32829 0.000 0 20.07 28.42 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 20 28.33 - - - - 3.95 5.594 - 5.594 - - 0 - - - - 0.0 - - - - 20 28.33 - - - - 3.95 5.594 - 5.594 - - 0 - - - - 0.0 - - - - 20 28.33 - - - - 3.95 5.594 - 5.594 - - 0 - - - - 0.0 - - - - 20 28.33 - - - - 3.95 5.594 - 5.594 - - 0 - - - - 0.0 - - - - 20 28.33 - - - - 3.95 5.594 - 5.594 - - 0 - - - - 0.0 - - - - 20 28.33 - - - - 3.95 5.594 - 5.594 - - 0 - - - - 0.0 - - - - 20 28.33 - - - - 3.95 5.594 - 5.594 - - 0 - - - - 0.0 - - - - 20 28.33 - - - - 3.95 5.594 - 5.594 - - 0 - - - - 0.0 - 0.18553 0.012 0.01728 30.5 43.2 - - - - 2.95 4.178 - 4.178 - - 0 - - - - 0.0 - 0.18553 0.012 0.01728 30.5 43.2 - - - - 2.95 4.178 - 4.178 - - 0 - - - - 0.0 - 0.18553 0.012 0.01728 30.5 43.2 - - - - 2.95 4.178 - 4.178 - - 0 - - - - 0.0 - 0.18553 0.012 0.01728 30.5 43.2 - - - - 2.95 4.178 - 4.178 - - 0 - - - - 0.0 - 0.18553 0.012 0.01728 30.5 43.2 - - - - 2.95 4.178 - 4.178 - - 0 - - - - 0.0 - - - - 20 28.33 20 28.33 - - 1.5 2.124 - 2.124 - - 0 0.0 0.0 - - 0.0 0.0 - - - 20 28.33 20 28.33 - - 1.5 2.124 - 2.124 - - 0 0.0 0.0 - - 0.0 0.0 - - - 20 28.33 20 28.33 - - 1.5 2.124 - 2.124 - - 0 0.0 0.0 - - 0.0 0.0 - - - 20 28.33 20 28.33 - - 1.5 2.124 - 2.124 - - 0 0.0 0.0 - - 0.0 0.0 - - - 20 28.33 20 28.33 - - 1.5 2.124 - 2.124 - - 0 0.0 0.0 - - 0.0 0.0 - - - 14.9 21.1 - - - - 1.51 2.139 - 2.139 - - 0 - - - - 0.0 - - - - 14.9 21.1 - - - - 1.51 2.139 - 2.139 - - 0 - - - - 0.0 - - - - 14.9 21.1 - - - - 1.51 2.139 - 2.139 - - 0 - - - - 0.0 - - - - 14.9 21.1 - - - - 1.51 2.139 - 2.139 - - 0 - - - - 0.0 - - - - 14.9 21.1 - - - - 1.51 2.139 - 2.139 - - 0 - - - - 0.0 - - - - 14.9 21.1 - - - - 1.51 2.139 - 2.139 - - 0 - - - - 0.0 - - - - 14.9 21.1 - - - - 1.51 2.139 - 2.139 - - 0 - - - - 0.0 - - - - 14.9 21.1 - - - - 1.51 2.139 - 2.139 - - 0 - - - - 0.0 - - - - 14.9 21.1 - - - - 1.51 2.139 - 2.139 - - 0 - - - - 0.0 - 0.21244 0.015 0.02124 14.9 21.1 - - - - 3.02 4.277 - 4.277 - - 0 - - - - 0.0 - 0.21244 0.015 0.02124 14.9 21.1 - - - - 3.02 4.277 - 4.277 - - 0 - - - - 0.0 - - - - 50 14.51 - - - - 3 0.871 - 0.871 - - 0 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - 50 14.51 - - - - 5 1.451 - 1.451 - - 0 - - - - 0.0 - - - - 50 14.51 - - - - 3 0.871 - 0.871 1 0.3 1 - - - - 0.0 - - - - 50 14.51 - - - - 3 0.871 - 0.871 1 0.3 1 - - - - 0.0 - - - - 50 14.51 - - - - 5 1.451 - 1.451 1 0.3 1 - - - - 0.0 - - - - 50 14.51 - - - - 3 0.871 - 0.871 1 0.3 1 - - - - 0.0 - - - - 50 14.51 - - - - 5 1.451 - 1.451 1 0.3 1 - - - - 0.0 - - - - 50 14.51 - - - - 3 0.871 - 0.871 1 0.3 1 - - - - 0.0 - - - - 50 14.51 - - - - 5 1.451 - 1.451 1 0.3 1 - - - - 0.0 - - - - 50 14.51 - - - - 5 1.451 - 1.451 - - 0 - - - - 0.0 - - - - 109.9 31.9 - - - - 3 0.871 - 0.871 1 0.3 1 - - - - 0.0 - - - - 109.9 31.9 - - - - 5 1.451 - 1.451 1 0.3 1 - - - - 0.0 - - - - 109.9 31.9 - - - - 3 0.871 - 0.871 1 0.3 1 - - - - 0.0 - - - - 109.9 31.9 - - - - 5 1.451 - 1.451 1 0.3 1 - - - - 0.0 - - - - 109.9 31.9 - - - - 3 0.871 - 0.871 1 0.3 1 - - - - 0.0 - - - - 109.9 31.9 - - - - 5 1.451 - 1.451 1 0.3 1 - - - - 0.0 - - - - 199 57.77 - - - - - - - - - - 0 - - - - 0.0 - - - - 199 57.77 - - - - - - - - - - 0 - - - - 0.0 - - - - 199 57.77 - - - - - - - - - - 0 - - - - 0.0 - - - - 299 86.8 - - - - - - - - - - 0 - - - - 0.0 - - - - 299 86.8 - - - - - - - - - - 0 - - - - 0.0 - - - - 299 86.8 - - - - - - - - - - 0 - - - - 0.0 - - - - 199 57.77 - - - - - - - - 54 15.7 12 - - - - 0.0 - - - - 199 57.77 - - - - - - - - 67 19.4 12 - - - - 0.0 - - - - 199 57.77 - - - - - - - - 84 24.4 12 - - - - 0.0 - - - - 299 86.8 - - - - - - - - 63 18.3 12 - - - - 0.0 - - - - 299 86.8 - - - - - - - - 73 21.2 12 - - - - 0.0 - - - - 299 86.8 - - - - - - - - 88 25.5 12 - - - - 0.0 - - - - 199 57.77 - - - - - - - - 19 5.5 3 - - - - 0.0 - - - - 199 57.77 - - - - - - - - 19 5.5 3 - - - - 0.0 - - - - 199 57.77 - - - - - - - - 19 5.5 3 - - - - 0.0 - - - - 199 57.77 - - - - - - - - 29 8.4 3 - - - - 0.0 - - - - 199 57.77 - - - - - - - - 29 8.4 3 - - - - 0.0 - - - - 199 57.77 - - - - - - - - 29 8.4 3 - - - - 0.0 - - - - 199 57.77 - - - - - - - - 29 8.4 3 - - - - 0.0 - - - - 199 57.77 - - - - - - - - 29 8.4 3 - - - - 0.0 - - - - 199 57.77 - - - - - - - - 29 8.4 3 - - - - 0.0 - - - - 200 58.06 200 58.06 - - - - - - - - 0 - - - - 0.0 - - - - 200 58.06 200 58.06 - - - - - - - - 0 - - - - 0.0 - - - - 200 58.06 200 58.06 - - - - - - - - 0 - - - - 0.0 - - - - 200 58.06 200 58.06 - - - - - - - - 0 - - - - 0.0 - - - - 200 58.06 200 58.06 - - - - - - - - 0 - - - - 0.0 - - - - 200 58.06 200 58.06 - - - - - - - - 0 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - 200 58.06 200 58.06 - - - - - - - - 0 - - - - 0.0 - - - - 200 58.06 200 58.06 - - - - - - - - 0 - - - - 0.0 - - - - 200 58.06 200 58.06 - - - - - - - - 0 - - - - 0.0 - - - - 200 58.06 200 58.06 - - - - - - - - 0 - - - - 0.0 - - - - 200 58.06 200 58.06 - - - - - - - - 0 - - - - 0.0 - - - - 200 58.06 200 58.06 - - - - - - - - 0 - - - - 0.0 - - - - 200 58.06 200 58.06 - - - - - - - - 0 - - - - 0.0 - - - - 200 58.06 200 58.06 - - - - - - - - 0 - - - - 0.0 - - - - 200 58.06 200 58.06 - - - - - - - - 0 - - - - 0.0 - - - - 200 58.06 200 58.06 - - - - - - - - 0 - - - - 0.0 - - - - 35 35 0 0 - - - - - - 15 15.0 3 - - - - 0.0 - - - - 35 35 0 0 - - - - - - 25 25.0 3 - - - - 0.0 - - - - 35 35 0 0 - - - - - - 40 40.0 3 - - - - 0.0 -

0.09 0.100 0.1 60 60 25 25 - - - - - - 20 20.0 3 - - - - 0.0 - 0.09 0.100 0.1 60 60 25 25 - - - - - - 30 30.0 3 - - - - 0.0 - 0.09 0.100 0.1 60 60 25 25 - - - - - - 45 45.0 3 - - - - 0.0 -

- - - 60 60 25 25 - - - - - - 26 26.0 3 - - - - 0.0 - - - - 60 60 25 25 - - - - - - 36 36.0 3 - - - - 0.0 - - - - 60 60 25 25 - - - - - - 51 51.0 3 - - - - 0.0 -

0.09 0.100 0.1 60 60 25 25 - - - - - - 31 31.0 3 - - - - 0.0 - 0.09 0.100 0.1 60 60 25 25 - - - - - - 41 41.0 3 - - - - 0.0 - 0.09 0.100 0.1 60 60 25 25 - - - - - - 56 56.0 3 - - - - 0.0 -

- - - - - 25 25 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - - - 25 25 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - - - 25 25 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

0.175 0.100 0.1 - - 25 25 0.0 0 - - 0.0 - 38 38.0 4 - - - - 0.0 - 0.175 0.100 0.1 - - 25 25 0.0 0 - - 0.0 - 48 48.0 4 - - - - 0.0 - 0.175 0.100 0.1 - - 25 25 0.0 0 - - 0.0 - 63 63.0 4 - - - - 0.0 - 0.175 0.100 0.1 - - 25 25 0.0 0 - - 0.0 - 47 47.0 4 - - - - 0.0 - 0.175 0.100 0.1 - - 25 25 0.0 0 - - 0.0 - 57 57.0 4 - - - - 0.0 - 0.175 0.100 0.1 - - 25 25 0.0 0 - - 0.0 - 72 72.0 4 - - - - 0.0 -

- - - - - 25 25 0.0 0 - - 0.0 - 38 37.5 4 - - - - 0.0 - - - - - - 25 25 0.0 0 - - 0.0 - 48 47.5 4 - - - - 0.0 - - - - - - 25 25 0.0 0 - - 0.0 - 63 62.5 4 - - - - 0.0 -

0.175 0.100 0.1 - - 25 25 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.175 0.100 0.1 - - 25 25 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.175 0.100 0.1 - - 25 25 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.175 0.100 0.1 - - 25 25 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.175 0.100 0.1 - - 25 25 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.175 0.100 0.1 - - 25 25 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

- - - 69.95 69.95 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 69.95 69.95 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - 69.95 69.95 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.15 0.075 0.075 99.95 99.95 9.95 9.95 - - - - - - - - 0 - - - - 0.0 39.0 0.15 0.075 0.075 99.95 99.95 9.95 9.95 - - - - - - - - 0 - - - - 0.0 39.0 0.15 0.075 0.075 99.95 99.95 9.95 9.95 - - - - - - - - 0 - - - - 0.0 39.0

- - - 699 89.35 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 699 89.35 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 699 89.35 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 699 89.35 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 699 89.35 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.12654 0.990 0.12654 699 89.35 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.12654 0.990 0.12654 699 89.35 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.12654 0.990 0.12654 699 89.35 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.12654 0.990 0.12654 699 89.35 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.12654 0.990 0.12654 699 89.35 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 4990 637.8 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 4990 637.8 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 4990 637.8 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - - - 695 88.83 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - - - 695 88.83 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - - - 695 88.83 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - - - 695 88.83 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - - - 695 88.83 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - - - 695 88.83 25.0 3.195 - - 3.2 - - - 0 0.0 0.0 - - 0.0 774.0 - - - - - 695 88.83 25.0 3.195 - - 3.2 - - - 0 0.0 0.0 - - 0.0 774.0 - - - - - 695 88.83 25.0 3.195 - - 3.2 - - - 0 0.0 0.0 - - 0.0 774.0 - - - - - 695 88.83 25.0 3.195 - - 3.2 - - - 0 0.0 0.0 - - 0.0 774.0 - - - - - 695 88.83 25.0 3.195 - - 3.2 - - - 0 0.0 0.0 - - 0.0 774.0 0.13229 0.000 0 - - 695 88.83 25.0 3.195 - - 3.2 - - - 0 0.0 0.0 - - 0.0 ###0.13229 0.000 0 - - 695 88.83 25.0 3.195 - - 3.2 - - - 0 0.0 0.0 - - 0.0 ###0.13229 0.000 0 - - 695 88.83 25.0 3.195 - - 3.2 - - - 0 0.0 0.0 - - 0.0 ###0.13229 0.000 0 - - 695 88.83 25.0 3.195 - - 3.2 - - - 0 0.0 0.0 - - 0.0 ###0.13229 0.000 0 - - 695 88.83 25.0 3.195 - - 3.2 - - - 0 0.0 0.0 - - 0.0 ###- - - 699 89.35 0 0 - - - - - - - - 0 - - - - 0.0 - - - - 699 89.35 0 0 - - - - - - - - 0 - - - - 0.0 - - - - 699 89.35 0 0 - - - - - - - - 0 - - - - 0.0 - - - - 699 89.35 0 0 - - - - - - 429 54.8 12 - - - - 0.0 - - - - 699 89.35 0 0 - - - - - - 499 63.8 12 - - - - 0.0 - - - - 699 89.35 0 0 39.0 4.985 - - 5.0 - - - 0 - - - - 0.0 - - - - 699 89.35 0 0 39.0 4.985 - - 5.0 - - - 0 - - - - 0.0 - - - - 699 89.35 0 0 39.0 4.985 - - 5.0 - - - 0 - - - - 0.0 - - - - 699 89.35 0 0 39.0 4.985 - - 5.0 - 429 54.8 12 - - - - 0.0 - - - - 699 89.35 0 0 39.0 4.985 - - 5.0 - 499 63.8 12 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - 699 89.35 0 0 - - - - - - - - 0 - - - - 0.0 - - - - 699 89.35 0 0 - - - - - - - - 0 - - - - 0.0 - - - - 699 89.35 0 0 - - - - - - - - 0 - - - - 0.0 -

0.2403 0.880 0.11248 699 89.35 0 0 - - - - - - - - 0 - - - - 0.0 - 0.16361 0.580 0.07414 699 89.35 0 0 - - - - - - - - 0 - - - - 0.0 - 0.12526 0.580 0.07414 699 89.35 0 0 - - - - - - - - 0 - - - - 0.0 - 0.12526 0.000 0 699 89.35 0 0 - - - - - - - - 0 - - - - 0.0 -

0.2403 0.880 0.11248 699 89.35 0 0 - - - - - - - - 0 - - - - 0.0 - 0.16361 0.580 0.07414 699 89.35 0 0 - - - - - - - - 0 - - - - 0.0 - 0.12526 0.580 0.07414 699 89.35 0 0 - - - - - - - - 0 - - - - 0.0 - 0.12526 0.000 0 699 89.35 0 0 - - - - - - - - 0 - - - - 0.0 -

0.2403 0.880 0.11248 699 89.35 0 0 - - - - - - - - 0 - - - - 0.0 - 0.16361 0.580 0.07414 699 89.35 0 0 - - - - - - - - 0 - - - - 0.0 - 0.12526 0.580 0.07414 699 89.35 0 0 - - - - - - - - 0 - - - - 0.0 - 0.12526 0.000 0 699 89.35 0 0 - - - - - - - - 0 - - - - 0.0 -

0.2403 0.880 0.11248 699 89.35 0 0 - - - - - - 457 58.4 12 - - - - 0.0 - 0.16361 0.580 0.07414 699 89.35 0 0 - - - - - - 474 60.6 12 - - - - 0.0 - 0.12526 0.580 0.07414 699 89.35 0 0 - - - - - - 504 64.4 12 - - - - 0.0 - 0.12526 0.000 0 699 89.35 0 0 - - - - - - 567 72.5 12 - - - - 0.0 -

0.2403 0.880 0.11248 699 89.35 0 0 - - - - - - 527 67.4 12 - - - - 0.0 - 0.16361 0.580 0.07414 699 89.35 0 0 - - - - - - 544 69.5 12 - - - - 0.0 - 0.12526 0.580 0.07414 699 89.35 0 0 - - - - - - 574 73.4 12 - - - - 0.0 - 0.12526 0.000 0 699 89.35 0 0 - - - - - - 637 81.4 12 - - - - 0.0 - - - - 990 126.5 0 0 - - - - - - - - 0 - - - - 0.0 0.0 - - - 990 126.5 0 0 - - - - - - - - 0 - - - - 0.0 0.0 - - - 990 126.5 0 0 - - - - - - - - 0 - - - - 0.0 0.0 - - - 990 126.5 0 0 - - - - - - - - 0 - - - - 0.0 0.0 - - - 990 126.5 0 0 - - - - - - - - 0 - - - - 0.0 0.0 - - - 990 126.5 0 0 - - - - - - - - 0 - - - - 0.0 0.0 - - - 950 121.4 0 0 - - - - - - - - 0 - - - - 0.0 - - - - 990 126.5 0 0 - - - - - - 759 97.0 3 - - - - 0.0 - - - - 990 126.5 0 0 - - - - - - - - 0 - - - - 0.0 - - - - 4980 636.5 3990 510 - - - - - - - - 0 - - - - 0.0 - - - - 990 126.5 0 0 - - - - - - - - 0 - - - - 0.0 0.0 - - - 990 126.5 0 0 - - - - - - - - 0 - - - - 0.0 0.0 - - - 950 121.4 0 0 - - - - - - - - 0 - - - - 0.0 - - - - 990 126.5 0 0 - - - - - - - - 0 - - - - 0.0 - - - - 4980 636.5 3990 510 - - - - - - - - 0 - - - - 0.0 -

0.2288 0.590 0.07541 1289 164.8 299 38.22 - - - - - - - - 0 - - - - 0.0 0.0 0.2288 0.590 0.07541 1289 164.8 299 38.22 - - - - - - - - 0 - - - - 0.0 0.0 0.2288 0.590 0.07541 1289 164.8 299 38.22 - - - - - - - - 0 - - - - 0.0 0.0 0.2288 0.590 0.07541 1289 164.8 299 38.22 - - - - - - - - 0 - - - - 0.0 0.0

Triple-play pricing study 2Q 2011 © Analysys Mason

0.2288 0.590 0.07541 1289 164.8 299 38.22 - - - - - - - - 0 - - - - 0.0 0.0 0.2288 0.590 0.07541 1289 164.8 299 38.22 - - - - - - - - 0 - - - - 0.0 0.0 0.2288 0.590 0.07541 1289 164.8 299 38.22 - - - - - - - - 0 - - - - 0.0 0.0 0.2288 0.590 0.07541 1289 164.8 299 38.22 - - - - - - - - 0 - - - - 0.0 0.0 0.2288 0.590 0.07541 1289 164.8 299 38.22 - - - - - - - - 0 - - - - 0.0 0.0 0.2288 0.590 0.07541 5279 674.8 4289 548.2 - - - - - - - - 0 - - - - 0.0 0.0

0.12526 0.590 0.07541 990 126.5 0 0 - - - - - - - - 0 - - - - 0.0 0.0 0.12526 0.000 0 990 126.5 0 0 - - - - - - - - 0 - - - - 0.0 0.0 0.12526 0.000 0 990 126.5 0 0 - - - - - - - - 0 - - - - 0.0 0.0 0.12526 0.000 0 990 126.5 0 0 - - - - - - - - 0 - - - - 0.0 0.0 0.12526 0.000 0 990 126.5 0 0 - - - - - - - - 0 - - - - 0.0 0.0 0.12526 0.000 0 990 126.5 0 0 - - - - - - - - 0 - - - - 0.0 0.0 0.12526 0.000 0 990 126.5 0 0 - - - - - - - - 0 - - - - 0.0 0.0 0.12526 0.000 0 990 126.5 0 0 - - - - - - - - 0 - - - - 0.0 0.0 0.12526 0.000 0 990 126.5 0 0 - - - - - - - - 0 - - - - 0.0 0.0 0.12526 0.000 0 4980 636.5 3990 510 - - - - - - - - 0 - - - - 0.0 0.0 - - - 599 76.56 0 0 - - - - - - 269 34.4 12 - - - - 0.0 - - - - 599 76.56 0 0 - - - - - - 269 34.4 12 - - - - 0.0 - - - - 599 76.56 0 0 - - - - - - 269 34.4 12 - - - - 0.0 - - - - 599 76.56 0 0 - - - - - - 269 34.4 12 - - - - 0.0 - - - - 599 76.56 0 0 - - - - - - 269 34.4 12 - - - - 0.0 - - - - 599 76.56 0 0 - - - - - - 269 34.4 12 - - - - 0.0 - 0.16105 0.570 0.07286 838 107.1 239 30.55 - - - - - - 269 34.4 12 - - - - 0.0 - 0.16105 0.570 0.07286 838 107.1 239 30.55 - - - - - - 269 34.4 12 - - - - 0.0 - 0.16105 0.570 0.07286 838 107.1 239 30.55 - - - - - - 269 34.4 12 - - - - 0.0 - 0.16105 0.570 0.07286 838 107.1 239 30.55 - - - - - - 269 34.4 12 - - - - 0.0 - 0.16105 0.570 0.07286 838 107.1 239 30.55 - - - - - - 269 34.4 12 - - - - 0.0 - 0.16105 0.570 0.07286 838 107.1 239 30.55 - - - - - - 269 34.4 12 - - - - 0.0 - 0.16105 0.000 0 599 76.56 0 0 - - - - - - 328 41.9 12 - - - - 0.0 - 0.16105 0.000 0 599 76.56 0 0 - - - - - - 328 41.9 12 - - - - 0.0 - 0.16105 0.000 0 599 76.56 0 0 - - - - - - 328 41.9 12 - - - - 0.0 - 0.16105 0.000 0 599 76.56 0 0 - - - - - - 328 41.9 12 - - - - 0.0 - 0.16105 0.000 0 599 76.56 0 0 - - - - - - 328 41.9 12 - - - - 0.0 - 0.16105 0.000 0 599 76.56 0 0 - - - - - - 328 41.9 12 - - - - 0.0 - - - - 3900 498.5 1400 178.9 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 3900 498.5 1400 178.9 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 3900 498.5 1400 178.9 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 7390 944.6 4890 625 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 9890 1264 7390 944.6 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.17895 0.890 0.11376 879 112.4 879 112.4 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.17895 0.890 0.11376 879 112.4 879 112.4 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 149.3 37.81 50.31 12.74 10.1 2.552 - - 2.6 - 0 0.0 2 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - 149.3 37.81 50.31 12.74 10.1 2.552 - - 2.6 - 0 0.0 2 - - - - 0.0 - - - - 149.3 37.81 50.31 12.74 10.1 2.552 - - 2.6 - 0 0.0 2 - - - - 0.0 - - - - 149.3 37.81 50.31 12.74 10.1 2.552 - - 2.6 - 0 0.0 2 - - - - 0.0 - 0.08103 0.000 0 149.3 37.81 50.31 12.74 0.0 0 - - 0.0 - 65 16.4 12 - - - - 0.0 - 0.08103 0.000 0 149.3 37.81 50.31 12.74 0.0 0 - - 0.0 - 70 17.7 12 - - - - 0.0 - 0.08103 0.000 0 149.3 37.81 50.31 12.74 0.0 0 - - 0.0 - 75 19.0 12 - - - - 0.0 - 0.08103 0.000 0 149.3 37.81 50.31 12.74 0.0 0 - - 0.0 - 80 20.2 12 - - - - 0.0 - 0.08103 0.000 0 149.3 37.81 50.31 12.74 0.0 0 - - 0.0 - 85 21.5 12 - - - - 0.0 - - - - 149.3 37.81 50.31 12.74 10.1 2.552 - - 2.6 - 0 0.0 6 - - - - 0.0 - - - - 149.3 37.81 50.31 12.74 10.1 2.552 - - 2.6 - 0 0.0 6 - - - - 0.0 - - - - 149.3 37.81 50.31 12.74 10.1 2.552 - - 2.6 - 0 0.0 6 - - - - 0.0 - - - - 149.3 37.81 50.31 12.74 10.1 2.552 - - 2.6 - 0 0.0 6 - - - - 0.0 - - - - 149.3 37.81 50.31 12.74 10.1 2.552 - - 2.6 - 0 0.0 6 - - - - 0.0 - - - - 149.3 37.81 50.31 12.74 10.1 2.552 - - 2.6 - 0 0.0 6 - - - - 0.0 - - - - 149.3 37.81 50.31 12.74 10.1 2.552 - - 2.6 - 29 7.3 6 - - - - 0.0 - - - - 149.3 37.81 50.31 12.74 10.1 2.552 - - 2.6 - 29 7.3 6 - - - - 0.0 - - - - 149.3 37.81 50.31 12.74 10.1 2.552 - - 2.6 - 29 7.3 6 - - - - 0.0 - - - - 149.3 37.81 50.31 12.74 10.1 2.552 - - 2.6 - 29 7.3 6 - - - - 0.0 - - - - 149.3 37.81 50.31 12.74 10.1 2.552 - - 2.6 - 29 7.3 6 - - - - 0.0 - - - - 149.3 37.81 50.31 12.74 10.1 2.552 - - 2.6 - 29 7.3 6 - - - - 0.0 - 0.16965 0.000 0 149.3 37.81 50.31 12.74 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.16965 0.000 0 149.3 37.81 50.31 12.74 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.16965 0.000 0 149.3 37.81 50.31 12.74 0.0 0 - - 0.0 - 80 20.2 1 - - - - 0.0 - 0.16965 0.000 0 149.3 37.81 50.31 12.74 0.0 0 - - 0.0 - 80 20.2 1 - - - - 0.0 - 0.16965 0.000 0 149.3 37.81 50.31 12.74 0.0 0 - - 0.0 - 80 20.2 1 - - - - 0.0 - 0.16965 0.000 0 149.3 37.81 50.31 12.74 0.0 0 - - 0.0 - 80 20.2 1 - - - - 0.0 - - - - 149.3 37.81 50.31 12.74 10.1 2.552 - - 2.6 - 0 0.0 2 - - - - 0.0 - - - - 149.3 37.81 50.31 12.74 10.1 2.552 - - 2.6 - 0 0.0 2 - - - - 0.0 - - - - 149.3 37.81 50.31 12.74 10.1 2.552 - - 2.6 - 0 0.0 2 - - - - 0.0 - - - - 149.3 37.81 50.31 12.74 10.1 2.552 - - 2.6 - 0 0.0 2 - - - - 0.0 - 0.16965 0.000 0 149.3 37.81 50.31 12.74 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.16965 0.000 0 149.3 37.81 50.31 12.74 0.0 0 - - 0.0 - 80 20.2 1 - - - - 0.0 - 0.16965 0.000 0 149.3 37.81 50.31 12.74 0.0 0 - - 0.0 - 80 20.2 1 - - - - 0.0 - 0.16965 0.000 0 149.3 37.81 50.31 12.74 0.0 0 - - 0.0 - 80 20.2 1 - - - - 0.0 - 0.16965 0.000 0 149.3 37.81 50.31 12.74 0.0 0 - - 0.0 - 80 20.2 1 - - - - 0.0 - 0.16965 0.000 0 149.3 37.81 50.31 12.74 0.0 0 - - 0.0 - 80 20.2 1 - - - - 0.0 - - - - - - 0 0 - - - - - - 30 7.6 4 - - - - 0.0 1.0 0.08103 0.000 0 - - 0 0 - - - - - - 50 12.6 8 - - - - 0.0 1.0 0.08103 0.000 0 - - 0 0 - - - - - - 50 12.6 8 - - - - 0.0 1.0 - - - - - 0 0 - - - - - - 60 15.2 4 - - - - 0.0 50.0 - - - - - 0 0 - - - - - - 70 17.7 4 - - - - 0.0 2.0 - - - 499 126.4 9.99 2.53 - - - - - - - - 0 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - 499 126.4 9.99 2.53 - - - - - - - - 0 - - - - 0.0 - - - - 499 126.4 9.99 2.53 - - - - - - - - 0 - - - - 0.0 - - - - 499 126.4 9.99 2.53 - - - - - - - - 0 - - - - 0.0 - - - - 499 126.4 58.99 14.94 - - - - - - - - 0 - - - - 0.0 - - - - 499 126.4 58.99 14.94 - - - - - - - - 0 - - - - 0.0 - - - - 509 128.9 109 27.6 - - - - - - - - 0 - - - - 0.0 - - - - 509 128.9 109 27.6 - - - - - - - - 0 - - - - 0.0 - 0.14433 0.000 0 509 128.9 109 27.6 - - - - - - - - 0 - - - - 0.0 - 0.14433 0.000 0 509 128.9 109 27.6 - - - - - - - - 0 - - - - 0.0 - 0.14433 0.000 0 509 128.9 109 27.6 - - - - - - - - 0 - - - - 0.0 - - - - 99 25.07 99 25.07 - - - - - - - - 0 - - - - 0.0 - - - - 99 25.07 99 25.07 - - - - - - - - 0 - - - - 0.0 - - - - 99 25.07 99 25.07 - - - - - - - - 0 - - - - 0.0 - - - - 99 25.07 99 25.07 - - - - - - - - 0 - - - - 0.0 - - - - 99 25.07 99 25.07 - - - - - - - - 0 - - - - 0.0 - - - - 99 25.07 99 25.07 - - - - - - - - 0 - - - - 0.0 - - - - 99 25.07 99 25.07 - - - - - - - - 0 - - - - 0.0 - - - - 99 25.07 99 25.07 - - - - - - - - 0 - - - - 0.0 - 0.14433 0.998 0.25273 99 25.07 99 25.07 - - - - - - 35 8.9 3 - - - - 0.0 - 0.14433 0.998 0.25273 99 25.07 99 25.07 - - - - - - 35 8.9 3 - - - - 0.0 - 0.14433 0.998 0.25273 99 25.07 99 25.07 - - - - - - 35 8.9 3 - - - - 0.0 - 0.14433 0.998 0.25273 99 25.07 99 25.07 - - - - - - 35 8.9 3 - - - - 0.0 - 0.14433 0.998 0.25273 99 25.07 99 25.07 - - - - - - 35 8.9 3 - - - - 0.0 - 0.14433 0.998 0.25273 99 25.07 99 25.07 - - - - - - 35 8.9 3 - - - - 0.0 - 0.14433 0.998 0.25273 99 25.07 99 25.07 - - - - - - 35 8.9 3 - - - - 0.0 - 0.14433 0.998 0.25273 99 25.07 99 25.07 - - - - - - 35 8.9 3 - - - - 0.0 - - - - 99 25.07 99 25.07 - - - - - - - - 0 - - - - 0.0 - - - - 99 25.07 99 25.07 - - - - - - - - 0 - - - - 0.0 - - - - 99 25.07 99 25.07 - - - - - - - - 0 - - - - 0.0 - 0.20257 0.200 0.05064 99 25.07 99 25.07 - - - - - - - - 0 - - - - 0.0 - 0.20257 0.200 0.05064 99 25.07 99 25.07 - - - - - - - - 0 - - - - 0.0 - 0.20257 0.200 0.05064 99 25.07 99 25.07 - - - - - - - - 0 - - - - 0.0 - 0.15193 0.200 0.05064 99 25.07 99 25.07 - - - - - - - - 0 - - - - 0.0 - 0.15193 0.200 0.05064 99 25.07 99 25.07 - - - - - - - - 0 - - - - 0.0 - 0.15193 0.200 0.05064 99 25.07 99 25.07 - - - - - - - - 0 - - - - 0.0 - - - - 69.9 17.7 69.9 17.7 1.0 0.253 - - 0.3 - - - 0 - - - - 0.0 - - - - 69.9 17.7 69.9 17.7 1.0 0.253 - - 0.3 - - - 0 - - - - 0.0 - - - - 69.9 17.7 69.9 17.7 1.0 0.253 - - 0.3 - - - 0 - - - - 0.0 - - - - 69.9 17.7 69.9 17.7 1.0 0.253 - - 0.3 - - - 0 - - - - 0.0 - - - - 69.9 17.7 69.9 17.7 1.0 0.253 - - 0.3 - - - 0 - - - - 0.0 - 0.14433 0.998 0.25273 49.9 12.64 49.9 12.64 1.0 0.253 - - 0.3 - 100 25.3 6 - - - - 0.0 - 0.14433 0.998 0.25273 49.9 12.64 49.9 12.64 1.0 0.253 - - 0.3 - 110 27.9 6 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

0.14433 0.000 0 49.9 12.64 49.9 12.64 1.0 0.253 - - 0.3 - 120 30.4 6 - - - - 0.0 - 0.3 0.000 0 105 105 25 25 5.5 5.5 - - 5.5 - - - 0 0.0 0.0 1.5 1.5 12.0 - 0.3 0.000 0 105 105 25 25 5.5 5.5 - - 5.5 - - - 0 0.0 0.0 1.5 1.5 12.0 - 0.3 0.000 0 105 105 - - - - - - - - - - 0 - - - - 0.0 - 0.3 0.000 0 105 105 - - - - - - - - - - 0 - - - - 0.0 - 0.3 0.000 0 105 105 - - - - - - - - 58 58.5 12 - - - - 0.0 - 0.3 0.000 0 105 105 - - - - - - - - 68 68.0 12 - - - - 0.0 - 0.3 0.000 0 105 105 - - - - - - - - 105 105.0 12 - - - - 0.0 -

- - - 105 105 25 25 5.5 5.5 - - 5.5 - 43 42.6 12 0.0 0.0 - - 0.0 - - - - 105 105 - - - - - - - - - - 0 - - - - 0.0 - - - - 105 105 - - - - - - - - - - 0 - - - - 0.0 -

0.3 0.000 0 105 105 - - 5.0 5.04 - - 5.0 - - - 0 - - - - 0.0 - 0.3 0.000 0 105 105 - - 5.0 5.04 - - 5.0 - - - 0 - - - - 0.0 - 0.3 0.000 0 105 105 - - 5.0 5.04 - - 5.0 - 87 87.0 12 - - - - 0.0 -

- - - 105 105 25 25 - - - - - - 17 17.0 6 0.0 0.0 - - 0.0 - - - - 105 105 25 25 - - - - - - 22 22.0 6 0.0 0.0 - - 0.0 - - - - 105 105 25 25 - - - - - - 27 27.0 6 0.0 0.0 - - 0.0 - - - - 105 105 25 25 - - - - - - 33 33.0 6 0.0 0.0 - - 0.0 -

0.2 0.000 0 105 105 25 25 - - - - - - - - 0 0.0 0.0 - - 0.0 - 0.2 0.000 0 105 105 25 25 - - - - - - - - 0 0.0 0.0 - - 0.0 -

- - - 26.8 26.8 - - - - - - - - - - 0 - - - - 0.0 - - - - 26.8 26.8 - - - - - - - - - - 0 - - - - 0.0 - - - - 26.8 26.8 - - - - - - - - - - 0 - - - - 0.0 - - - - 26.8 26.8 - - - - - - - - - - 0 - - - - 0.0 - - - - 26.8 26.8 - - - - - - - - - - 0 - - - - 0.0 - - - - 26.8 26.8 - - - - - - - - - - 0 - - - - 0.0 -

0.2749 0.000 0 26.8 26.8 - - - - - - - - - - 0 - - - - 0.0 - 0.2749 0.000 0 26.8 26.8 - - - - - - - - - - 0 - - - - 0.0 - 0.2749 0.000 0 26.8 26.8 - - - - - - - - - - 0 - - - - 0.0 -

- - - 65 65 25 25 - - - - - - - - 0 0.0 0.0 - - 0.0 - - - - 65 65 25 25 - - - - - - - - 0 0.0 0.0 - - 0.0 - - - - 65 65 25 25 - - - - - - - - 0 0.0 0.0 - - 0.0 - - - - 65 65 25 25 - - - - - - - - 0 0.0 0.0 - - 0.0 - - - - 65 65 25 25 - - - - - - - - 0 0.0 0.0 - - 0.0 - - - - 65 65 25 25 - - - - - - - - 0 0.0 0.0 - - 0.0 - - - - 65 65 25 25 - - - - - - 43 42.6 24 0.0 0.0 - - 0.0 - - - - 0 0 0 0 - - - - - - - - 0 - - - - 0.0 -

0.3 0.000 0 65 65 25 25 - - - - - - - - 0 0.0 0.0 - - 0.0 - 0.3 0.000 0 65 65 25 25 - - - - - - - - 0 0.0 0.0 - - 0.0 - 0.3 0.000 0 65 65 25 25 - - - - - - - - 0 0.0 0.0 - - 0.0 - 0.3 0.000 0 65 65 25 25 - - - - - - - - 0 0.0 0.0 - - 0.0 - 0.3 0.000 0 65 65 25 25 - - - - - - - - 0 0.0 0.0 - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

0.3 0.000 0 0 0 0 0 - - - - - - 44 44.3 12 - - - - 0.0 - 0.3 0.000 0 0 0 0 0 - - - - - - 56 56.0 12 - - - - 0.0 - 0.3 0.000 0 0 0 0 0 - - - - - - 65 65.0 12 - - - - 0.0 - 0.3 0.000 0 0 0 0 0 - - - - - - 100 100.0 12 - - - - 0.0 -

0.25 0.104 0.1039 105 105 - - 3.6 3.6 - - 3.6 - 0 0.0 1 - - 0.0 0.0 12.0 - 0.25 0.000 0 105 105 - - 3.6 3.6 - - 3.6 - 0 0.0 1 - - 0.0 0.0 12.0 - 0.25 0.000 0 105 105 - - 3.6 3.6 - - 3.6 - 0 0.0 1 - - 0.0 0.0 12.0 - 0.25 0.000 0 105 105 - - 3.6 3.6 - - 3.6 - 0 0.0 1 - - 0.0 0.0 12.0 - 0.25 0.000 0 105 105 - - - - - - - - - - 0 - - - - 0.0 - 0.25 0.000 0 105 105 - - - - - - - - - - 0 - - - - 0.0 - 0.25 0.000 0 105 105 - - - - - - - - - - 0 - - - - 0.0 -

- - - - - 73.8 73.8 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - 0 0.0 3 - - - - 0.0 - - - - - - 0 0 - - - - - - 0 0.0 3 - - - - 0.0 - - - - - - 0 0 - - - - - - 0 0.0 3 - - - - 0.0 - - - - - - 0 0 - - - - - - 0 0.0 3 - - - - 0.0 - - - - - - 0 0 - - - - - - 0 0.0 3 - - - - 0.0 - - - - - - 0 0 - - - - - - 0 0.0 3 - - - - 0.0 - - - - - - 0 0 - - - - - - 6 6.1 3 - - - - 0.0 - - - - - - 0 0 - - - - - - 9 8.6 3 - - - - 0.0 - - - - - - 0 0 - - - - - - 15 14.9 3 - - - - 0.0 -

0.168 0.000 0 - - 0 0 - - - - - - 10 10.0 24 - - - - 0.0 - 0.168 0.000 0 - - 0 0 - - - - - - 13 12.5 24 - - - - 0.0 - 0.168 0.000 0 - - 0 0 - - - - - - 15 14.9 24 - - - - 0.0 -

- - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - 0.168 0.000 0 - - 0 0 - - - - - - - - 0 - - - - 0.0 -

- - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.01947 0.000 0 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.01947 0.000 0 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.01947 0.000 0 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.01947 0.000 0 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.01947 0.000 0 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.01947 0.000 0 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 9.736 12.07 9.736 12.07 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - 0 0 0 0 5.0 6.2 - - 6.2 - 0 0.0 3 - - - - 0.0 - - - - 0 0 0 0 5.0 6.2 - - 6.2 - 0 0.0 3 - - - - 0.0 - - - - 0 0 0 0 5.0 6.2 - - 6.2 - 0 0.0 3 - - - - 0.0 - - - - 0 0 0 0 5.0 6.2 - - 6.2 - 0 0.0 3 - - - - 0.0 - 0.12073 0.000 0 0 0 0 0 0.0 0 - - 0.0 - 0 0.0 3 - - - - 0.0 - 0.12073 0.000 0 0 0 0 0 0.0 0 - - 0.0 - 0 0.0 3 - - - - 0.0 - 0.12073 0.000 0 0 0 0 0 0.0 0 - - 0.0 - 0 0.0 3 - - - - 0.0 - 0.12073 0.000 0 0 0 0 0 0.0 0 - - 0.0 - 0 0.0 3 - - - - 0.0 - 0.12073 0.000 0 0 0 0 0 0.0 0 - - 0.0 - 0 0.0 3 - - - - 0.0 - 0.12073 0.000 0 0 0 0 0 0.0 0 - - 0.0 - 0 0.0 3 - - - - 0.0 - 0.12073 0.000 0 0 0 0 0 0.0 0 - - 0.0 - 0 0.0 3 - - - - 0.0 - 0.12073 0.000 0 0 0 0 0 0.0 0 - - 0.0 - 0 0.0 3 - - - - 0.0 - 0.12073 0.000 0 0 0 0 0 0.0 0 - - 0.0 - 0 0.0 3 - - - - 0.0 - 0.12073 0.000 0 0 0 0 0 0.0 0 - - 0.0 - 0 0.0 3 - - - - 0.0 - 0.12073 0.000 0 0 0 0 0 0.0 0 - - 0.0 - 0 0.0 3 - - - - 0.0 - 0.12073 0.000 0 0 0 0 0 0.0 0 - - 0.0 - 0 0.0 3 - - - - 0.0 - - - - 1 1 1 1 - - - - - - - - 0 - - - - 0.0 - - - - 1 1 1 1 - - - - - - - - 0 - - - - 0.0 - - - - 1 1 1 1 - - - - - - - - 0 - - - - 0.0 - - - - 1 1 1 1 - - - - - - - - 0 - - - - 0.0 -

0.1952 0.000 0 1 1 1 1 - - - - - - 9 9.0 1 - - - - 0.0 - 0.1952 0.000 0 1 1 1 1 - - - - - - 13 13.0 1 - - - - 0.0 - 0.1952 0.000 0 1 1 1 1 - - - - - - 18 18.0 1 - - - - 0.0 - 0.1952 0.000 0 1 1 1 1 - - - - - - 24 24.0 1 - - - - 0.0 - 0.1589 0.000 0 1 1 1 1 - - - - - - 9 9.0 1 - - - - 0.0 - 0.1589 0.000 0 1 1 1 1 - - - - - - 13 13.0 1 - - - - 0.0 - 0.1589 0.000 0 1 1 1 1 - - - - - - 18 18.0 1 - - - - 0.0 - 0.1589 0.000 0 1 1 1 1 - - - - - - 24 24.0 1 - - - - 0.0 - 0.1589 0.000 0 1 1 1 1 - - - - - - 9 9.0 1 - - - - 0.0 - 0.1589 0.000 0 1 1 1 1 - - - - - - 13 13.0 1 - - - - 0.0 - 0.1589 0.000 0 1 1 1 1 - - - - - - 18 18.0 1 - - - - 0.0 - 0.1589 0.000 0 1 1 1 1 - - - - - - 24 24.0 1 - - - - 0.0 - 0.158 0.000 0 1 1 1 1 2.0 1.99 - - 2.0 - - - 0 - - - - 0.0 - 0.158 0.000 0 1 1 1 1 2.0 1.99 - - 2.0 - - - 0 - - - - 0.0 - 0.158 0.000 0 1 1 1 1 2.0 1.99 - - 2.0 - - - 0 - - - - 0.0 - 0.158 0.000 0 1 1 1 1 2.0 1.99 - - 2.0 - - - 0 - - - - 0.0 -

- - - 1 1 1 1 - - - - - - - - 0 - - - - 0.0 - - - - 1 1 1 1 - - - - - - - - 0 - - - - 0.0 - - - - 1 1 1 1 - - - - - - - - 0 - - - - 0.0 - - - - 1 1 1 1 - - - - - - - - 0 - - - - 0.0 - - - - 1 1 1 1 2.0 1.99 - - 2.0 - - - 0 - - - - 0.0 - - - - 1 1 1 1 2.0 1.99 - - 2.0 - - - 0 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - 1 1 1 1 2.0 1.99 - - 2.0 - - - 0 - - - - 0.0 - - - - 1 1 1 1 2.0 1.99 - - 2.0 - - - 0 - - - - 0.0 -

0.2521 0.000 0 1 1 1 1 - - - - - - - - 0 - - - - 0.0 - 0.2521 0.000 0 1 1 1 1 - - - - - - - - 0 - - - - 0.0 - 0.2521 0.000 0 1 1 1 1 - - - - - - - - 0 - - - - 0.0 - 0.2521 0.000 0 1 1 1 1 - - - - - - - - 0 - - - - 0.0 - 0.1614 0.000 0 1 1 1 1 - - - - - - - - 0 - - - - 0.0 - 0.1614 0.000 0 1 1 1 1 - - - - - - - - 0 - - - - 0.0 - 0.1614 0.000 0 1 1 1 1 - - - - - - - - 0 - - - - 0.0 - 0.1614 0.000 0 1 1 1 1 - - - - - - - - 0 - - - - 0.0 - 0.121 0.000 0 1 1 1 1 - - - - - - - - 0 - - - - 0.0 - 0.121 0.000 0 1 1 1 1 - - - - - - - - 0 - - - - 0.0 - 0.121 0.000 0 1 1 1 1 - - - - - - - - 0 - - - - 0.0 - 0.121 0.000 0 1 1 1 1 - - - - - - - - 0 - - - - 0.0 -

0.2521 0.000 0 1 1 1 1 2.0 1.99 - - 2.0 - - - 0 - - - - 0.0 - 0.2521 0.000 0 1 1 1 1 2.0 1.99 - - 2.0 - - - 0 - - - - 0.0 - 0.121 0.000 0 1 1 1 1 2.0 1.99 - - 2.0 - - - 0 - - - - 0.0 -

- - - 5 5 1 1 0.0 0 - - 0.0 - 10 9.9 24 - - - - 0.0 - - - - 5 5 1 1 0.0 0 - - 0.0 - 16 15.9 24 - - - - 0.0 - - - - 5 5 1 1 0.0 0 - - 0.0 - 25 24.9 24 - - - - 0.0 -

0.462 0.000 0 18 18 3 3 0.0 0 - - 0.0 - 20 19.9 24 - - - - 0.0 - 0.462 0.000 0 18 18 3 3 0.0 0 - - 0.0 - 30 29.9 24 - - - - 0.0 - 0.462 0.000 0 18 18 3 3 0.0 0 - - 0.0 - 35 34.8 24 - - - - 0.0 - 0.462 0.000 0 18 18 3 3 0.0 0 - - 0.0 - 25 24.8 24 - - - - 0.0 - 0.462 0.000 0 18 18 3 3 0.0 0 - - 0.0 - 35 34.8 24 - - - - 0.0 -

- - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - 15 15.0 3 - - - - 0.0 -

0.1898 0.000 0 - - 0 0 - - - - - - 15 15.0 3 - - - - 0.0 - 0.1898 0.000 0 - - 0 0 - - - - - - 19 19.0 4 - - - - 0.0 - 0.1898 0.000 0 - - 0 0 - - - - - - 25 25.0 4 - - - - 0.0 - 0.1898 0.000 0 - - 0 0 - - - - - - 37 37.0 4 - - - - 0.0 -

- - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 -

0.12 0.000 0 - - 0 0 - - - - - - - - 0 - - - - 0.0 - 0.12 0.000 0 - - 0 0 - - - - - - - - 0 - - - - 0.0 - 0.12 0.000 0 - - 0 0 - - - - - - - - 0 - - - - 0.0 - 0.12 0.000 0 - - 0 0 - - - - - - - - 0 - - - - 0.0 - 0.12 0.000 0 - - 0 0 - - - - - - - - 0 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

0.12 0.000 0 - - 0 0 - - - - - - - - 0 - - - - 0.0 - 0.12 0.000 0 - - 0 0 - - - - - - - - 0 - - - - 0.0 - 0.12 0.000 0 - - 0 0 - - - - - - - - 0 - - - - 0.0 - 0.12 0.000 0 - - 0 0 - - - - - - - - 0 - - - - 0.0 - 0.12 0.000 0 - - 0 0 - - - - - - - - 0 - - - - 0.0 -

- - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 - - - - - - 0 0 - - - - - - - - 0 - - - - 0.0 -

0.12 0.000 0 - - 0 0 - - - - - - - - 0 - - - - 0.0 - 0.12 0.000 0 - - 0 0 - - - - - - - - 0 - - - - 0.0 - 0.12 0.000 0 - - 0 0 - - - - - - - - 0 - - - - 0.0 - 0.12 0.000 0 - - 0 0 - - - - - - - - 0 - - - - 0.0 - 0.12 0.000 0 - - 0 0 - - - - - - - - 0 - - - - 0.0 - 0.12 0.000 0 - - 0 0 - - - - - - - - 0 - - - - 0.0 -

- - - 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

0.12 0.000 0 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.12 0.000 0 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.12 0.000 0 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.12 0.000 0 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.12 0.000 0 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

- - - 154.5 182.3 66 77.88 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 154.5 182.3 66 77.88 - - - - - - 35 41.2 12 - - - - 0.0 0.0 - - - 154.5 182.3 66 77.88 - - - - - - - - 0 - - - - 0.0 0.0 - - - 154.5 182.3 66 77.88 - - - - - - - - 0 - - - - 0.0 0.0

0.1829 0.000 0 88.49 104.4 0 0 0.0 0 - - 0.0 - 20 23.8 6 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

0.1829 0.000 0 88.49 104.4 0 0 0.0 0 - - 0.0 - 30 35.3 12 - - - - 0.0 - 0.1829 0.000 0 88.49 104.4 0 0 0.0 0 - - 0.0 - 20 23.8 6 - - - - 0.0 - 0.1829 0.000 0 88.49 104.4 0 0 - - - - - - 41 48.5 6 - - - - 0.0 0.0 0.1829 0.100 0.118 88.49 104.4 0 0 0.0 0 - - 0.0 - 30 35.3 6 - - - - 0.0 - 0.1829 0.100 0.118 88.49 104.4 0 0 - - - - - - 51 59.9 6 - - - - 0.0 0.0 0.2124 0.000 0 0 0 0 0 0.0 0 - - 0.0 - 30 35.3 12 - - - - 0.0 - 0.2124 0.000 0 0 0 0 0 0.0 0 - - 0.0 - 34 40.0 12 - - - - 0.0 - 0.2124 0.000 0 0 0 0 0 0.0 0 - - 0.0 - 40 47.1 12 - - - - 0.0 - 0.2124 0.000 0 0 0 0 0 0.0 0 - - 0.0 - 40 47.1 12 - - - - 0.0 - 0.2124 0.000 0 0 0 - - 0.0 0 - - 0.0 - 35 41.2 12 - - - - 0.0 - 0.2124 0.000 0 0 0 - - 0.0 0 - - 0.0 - 39 45.9 12 - - - - 0.0 - 0.2124 0.000 0 0 0 - - 0.0 0 - - 0.0 - 44 51.8 12 - - - - 0.0 - 0.2124 0.000 0 0 0 - - 0.0 0 - - 0.0 - 44 51.8 12 - - - - 0.0 -

0.28497 0.150 0.177 - - 150 177 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - 0.28497 0.000 0 - - 150 177 - - - - - - 30 35.3 6 0.0 0.0 - - 0.0 - 0.28497 0.000 0 70 82.6 - - - - - - - - 26 30.6 12 - - - - 0.0 -

0.2242 0.000 0 - - 50.85 60 - - - - - - - - 0 - - - - 0.0 - 0.2242 0.000 0 - - 50.85 60 - - - - - - - - 0 - - - - 0.0 - 0.2242 0.000 0 - - 50.85 60 - - - - - - - - 0 - - - - 0.0 - 0.2242 0.000 0 - - 50.85 60 - - - - - - - - 0 - - - - 0.0 - 0.2242 0.000 0 - - 50.85 60 - - - - - - - - 0 - - - - 0.0 - 0.2242 0.000 0 - - 0 0 - - - - - - - - 0 - - - - 0.0 - 0.2242 0.000 0 - - 50.85 60 - - - - - - - - 0 - - - - 0.0 - 0.2242 0.000 0 - - 50.85 60 - - - - - - - - 0 - - - - 0.0 - 0.2242 0.000 0 - - 50.85 60 - - - - - - - - 0 - - - - 0.0 - 0.2242 0.000 0 233.5 275.6 133.5 157.6 - - - - - - 65 77.2 13 0.0 0.0 - - 0.0 -

- - - 899 99.87 0 0 29.0 3.222 - - 3.2 - 0 0.0 3 - - 0.0 0.0 3.0 - - - - 899 99.87 0 0 29.0 3.222 - - 3.2 - 0 0.0 3 - - 0.0 0.0 3.0 - - - - 899 99.87 0 0 29.0 3.222 - - 3.2 - 0 0.0 3 - - 0.0 0.0 3.0 - 0.07665 0.690 0.07665 899 99.87 0 0 0.0 0 - - 0.0 - 0 0.0 3 - - - - 0.0 - 0.07665 0.690 0.07665 899 99.87 0 0 0.0 0 - - 0.0 - 30 3.3 3 - - - - 0.0 - 0.07665 0.690 0.07665 899 99.87 0 0 0.0 0 - - 0.0 - 65 7.2 3 - - - - 0.0 - 0.07665 0.690 0.07665 899 99.87 0 0 49.0 5.443 - - 5.4 - 0 0.0 3 - - 0.0 0.0 3.0 295.0 0.07665 0.690 0.07665 899 99.87 0 0 49.0 5.443 - - 5.4 - 0 0.0 3 - - 0.0 0.0 3.0 295.0 0.07665 0.690 0.07665 899 99.87 0 0 49.0 5.443 - - 5.4 - 0 0.0 3 - - 0.0 0.0 3.0 295.0 0.07665 0.690 0.07665 899 99.87 0 0 49.0 5.443 - - 5.4 - 0 0.0 3 - - 0.0 0.0 3.0 295.0 0.07665 0.690 0.07665 899 99.87 0 0 49.0 5.443 - - 5.4 - 0 0.0 3 - - 0.0 0.0 3.0 295.0 0.07665 0.690 0.07665 899 99.87 0 0 49.0 5.443 - - 5.4 - 0 0.0 3 - - 0.0 0.0 3.0 295.0 0.07665 0.690 0.07665 899 99.87 0 0 49.0 5.443 - - 5.4 - 0 0.0 3 - - 0.0 0.0 3.0 295.0 0.07665 0.690 0.07665 899 99.87 0 0 49.0 5.443 - - 5.4 - 0 0.0 3 - - 0.0 0.0 3.0 295.0 0.07665 0.690 0.07665 899 99.87 0 0 49.0 5.443 - - 5.4 - 0 0.0 3 - - 0.0 0.0 3.0 295.0 - - - 899 99.87 0 0 49.0 5.443 - - 5.4 - 0 0.0 3 - - - - 0.0 295.0

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - 899 99.87 0 0 49.0 5.443 - - 5.4 - 0 0.0 3 - - - - 0.0 295.0 - - - 899 99.87 0 0 49.0 5.443 - - 5.4 - 0 0.0 3 - - - - 0.0 295.0 0.07665 0.690 0.07665 899 99.87 0 0 0.0 0 - - 0.0 - 0 0.0 3 - - - - 0.0 - 0.07665 0.690 0.07665 899 99.87 0 0 0.0 0 - - 0.0 - 0 0.0 3 - - - - 0.0 - 0.07665 0.690 0.07665 899 99.87 0 0 0.0 0 - - 0.0 - 0 0.0 3 - - - - 0.0 - 0.07665 0.690 0.07665 899 99.87 0 0 49.0 5.443 - - 5.4 - 0 0.0 3 - - - - 0.0 295.0 0.07665 0.690 0.07665 899 99.87 0 0 49.0 5.443 - - 5.4 - 0 0.0 3 - - - - 0.0 295.0 0.07665 0.690 0.07665 899 99.87 0 0 49.0 5.443 - - 5.4 - 0 0.0 3 - - - - 0.0 295.0 - - - - - 99 11 0.0 0 - - 0.0 - - - 0 - - - - 0.0 394.0 - - - - - 99 11 0.0 0 - - 0.0 - - - 0 - - - - 0.0 394.0 - - - - - 99 11 0.0 0 - - 0.0 - 199 22.1 6 - - - - 0.0 100.0 - - - - - 99 11 0.0 0 - - 0.0 - 249 27.7 6 - - - - 0.0 100.0 - - - - - 99 11 0.0 0 - - 0.0 - 199 22.1 6 - - - - 0.0 100.0 - - - - - 99 11 0.0 0 - - 0.0 - 199 22.1 6 - - - - 0.0 100.0 - - - - - 99 11 0.0 0 - - 0.0 - - - 0 - - - - 0.0 394.0 - - - - - 99 11 0.0 0 - - 0.0 - - - 0 - - - - 0.0 394.0 - - - - - 99 11 49.0 5.443 - - 5.4 - - - 0 - - - - 0.0 - - - - - - 99 11 49.0 5.443 - - 5.4 - - - 0 - - - - 0.0 - 0.22107 0.590 0.06554 - - 99 11 0.0 0 - - 0.0 - - - 0 - - - - 0.0 394.0 0.22107 0.590 0.06554 - - 99 11 0.0 0 - - 0.0 - - - 0 - - - - 0.0 394.0 0.22107 0.000 0 - - 99 11 0.0 0 - - 0.0 - - - 0 - - - - 0.0 394.0 - - - - - 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.21663 0.450 0.04999 - - 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.07332 0.690 0.07665 - - 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.07332 0.000 0 - - 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 1294 143.8 595 66.1 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 99.0 - - - 1294 143.8 595 66.1 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 99.0 - - - 1294 143.8 595 66.1 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 99.0 0.18774 0.690 0.07665 1443 160.3 744 82.65 0.0 0 - - 0.0 - - - 0 149.0 16.6 - - 0.0 99.0 0.18774 0.690 0.07665 1443 160.3 744 82.65 0.0 0 - - 0.0 - - - 0 149.0 16.6 - - 0.0 99.0 0.18774 0.690 0.07665 1443 160.3 744 82.65 0.0 0 - - 0.0 - - - 0 149.0 16.6 - - 0.0 99.0 0.22107 0.690 0.07665 1443 160.3 744 82.65 0.0 0 - - 0.0 - - - 0 149.0 16.6 - - 0.0 99.0 0.22107 0.690 0.07665 1443 160.3 744 82.65 0.0 0 - - 0.0 - - - 0 149.0 16.6 - - 0.0 99.0 0.22107 0.690 0.07665 1443 160.3 744 82.65 0.0 0 - - 0.0 - - - 0 149.0 16.6 - - 0.0 99.0 0.18774 0.690 0.07665 1642 182.4 943 104.8 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.18774 0.690 0.07665 1642 182.4 943 104.8 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.18774 0.690 0.07665 1642 182.4 943 104.8 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.18774 0.690 0.07665 1443 160.3 744 82.65 24.8 2.759 - - 2.8 - - - 0 149.0 16.6 - - 0.0 99.0 0.18774 0.690 0.07665 1443 160.3 744 82.65 24.8 2.759 - - 2.8 - - - 0 149.0 16.6 - - 0.0 99.0 0.18774 0.690 0.07665 1443 160.3 744 82.65 24.8 2.759 - - 2.8 - - - 0 149.0 16.6 - - 0.0 99.0 0.18774 0.690 0.07665 1443 160.3 744 82.65 24.8 2.759 - - 2.8 - - - 0 149.0 16.6 - - 0.0 99.0 0.18774 0.690 0.07665 1443 160.3 744 82.65 24.8 2.759 - - 2.8 - - - 0 149.0 16.6 - - 0.0 99.0

Triple-play pricing study 2Q 2011 © Analysys Mason

0.18774 0.690 0.07665 1443 160.3 744 82.65 24.8 2.759 - - 2.8 - - - 0 149.0 16.6 - - 0.0 99.0 - - - - - 595 66.1 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - - - - - - 595 66.1 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - - - - - - 595 66.1 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - - - - - - 595 66.1 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - - - - - - 595 66.1 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - 0.18774 0.690 0.07665 - - 744 82.65 0.0 0 - - 0.0 - - - 0 149.0 16.6 - - 0.0 - 0.18774 0.690 0.07665 - - 744 82.65 0.0 0 - - 0.0 - - - 0 149.0 16.6 - - 0.0 - 0.18774 0.690 0.07665 - - 744 82.65 0.0 0 - - 0.0 - - - 0 149.0 16.6 - - 0.0 - 0.18774 0.690 0.07665 - - 744 82.65 0.0 0 - - 0.0 - - - 0 149.0 16.6 - - 0.0 - 0.18774 0.690 0.07665 - - 744 82.65 0.0 0 - - 0.0 - - - 0 149.0 16.6 - - 0.0 - - - - 295 32.77 295 32.77 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 295 32.77 295 32.77 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 295 32.77 295 32.77 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 295 32.77 295 32.77 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 295 32.77 295 32.77 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 295 32.77 295 32.77 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 295 32.77 295 32.77 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 295 32.77 295 32.77 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.18774 0.690 0.07665 444 49.32 444 49.32 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.18774 0.690 0.07665 444 49.32 444 49.32 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.18774 0.690 0.07665 444 49.32 444 49.32 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.18774 0.690 0.07665 444 49.32 444 49.32 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.18774 0.690 0.07665 444 49.32 444 49.32 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.18774 0.690 0.07665 444 49.32 444 49.32 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.18774 0.690 0.07665 444 49.32 444 49.32 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.18774 0.690 0.07665 444 49.32 444 49.32 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - - - 591 65.65 0.0 0 - - 0.0 - - - 0 96.0 10.7 - - 0.0 - 0.07665 0.690 0.07665 - - 687 76.32 0.0 0 - - 0.0 - - - 0 192.0 21.3 - - 0.0 - 0.07665 0.690 0.07665 - - 487 54.1 49.8 5.536 - - 5.5 - - - 0 - - - - 0.0 - 0.07665 0.690 0.07665 - - 487 54.1 49.8 5.536 - - 5.5 - - - 0 - - - - 0.0 - - - - - - 591 65.65 0.0 0 - - 0.0 - - - 0 96.0 10.7 - - 0.0 - - - - - - 591 65.65 0.0 0 - - 0.0 - - - 0 96.0 10.7 - - 0.0 - - - - - - 591 65.65 0.0 0 - - 0.0 - - - 0 96.0 10.7 - - 0.0 - - - - - - 591 65.65 0.0 0 - - 0.0 - - - 0 96.0 10.7 - - 0.0 - 0.07665 0.690 0.07665 - - 687 76.32 0.0 0 - - 0.0 - - - 0 192.0 21.3 - - 0.0 - 0.24995 0.450 0.04999 - - 487 54.1 49.8 5.536 - - 5.5 - - - 0 - - - - 0.0 - 0.24995 0.450 0.04999 - - 487 54.1 49.8 5.536 - - 5.5 - - - 0 - - - - 0.0 - - - - - - 591 65.65 0.0 0 - - 0.0 - - - 0 96.0 10.7 - - 0.0 - 0.07665 0.690 0.07665 - - 687 76.32 0.0 0 - - 0.0 - - - 0 192.0 21.3 - - 0.0 - - - - 195 155.7 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 195 155.7 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - 195 155.7 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 195 155.7 0 0 0.0 0 - - 0.0 - 17 13.6 12 - - - - 0.0 - - - - 195 155.7 0 0 0.0 0 - - 0.0 - 25 19.6 12 - - - - 0.0 -

0.2555 0.000 0 195 155.7 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 195 155.7 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.23953 0.000 0 290 231.5 0 0 0.0 0 - - 0.0 - 80 63.9 3 - - - - 0.0 - 0.23953 0.000 0 290 231.5 0 0 0.0 0 - - 0.0 - 96 76.7 3 - - - - 0.0 - 0.23953 0.000 0 290 231.5 0 0 0.0 0 - - 0.0 - 150 119.8 3 - - - - 0.0 - 0.27945 0.100 0.07984 164 130.9 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 139 111 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 139 111 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 139 111 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 139 111 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.27945 0.100 0.07984 139 111 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.27945 0.100 0.07984 139 111 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.27945 0.100 0.07984 139 111 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.27945 0.100 0.07984 139 111 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.27945 0.000 0 139 111 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.27945 0.000 0 139 111 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.27945 0.000 0 139 111 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.27945 0.000 0 139 111 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 164 130.9 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 164 130.9 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 164 130.9 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 164 130.9 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.27945 0.100 0.07984 189 150.9 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.27945 0.100 0.07984 189 150.9 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.27945 0.100 0.07984 189 150.9 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.27945 0.100 0.07984 189 150.9 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.27945 0.000 0 189 150.9 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.27945 0.000 0 189 150.9 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.27945 0.000 0 189 150.9 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.27945 0.000 0 189 150.9 39 31.14 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.27945 0.000 0 190 151.7 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.27945 0.000 0 190 151.7 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

0 0.000 0 190 151.7 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 26.81 11.93 26.81 11.93 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 26.81 11.93 26.81 11.93 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 26.81 11.93 26.81 11.93 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 26.81 11.93 26.81 11.93 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 26.81 11.93 26.81 11.93 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 26.81 11.93 26.81 11.93 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - 26.81 11.93 26.81 11.93 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 26.81 11.93 26.81 11.93 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 26.81 11.93 26.81 11.93 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 26.81 11.93 26.81 11.93 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 26.81 11.93 26.81 11.93 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 26.81 11.93 26.81 11.93 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 - - - - - - - - - - 0 - - - - 0.0 - - - - 0 0 - - - - - - - - - - 0 - - - - 0.0 - - - - 0 0 - - - - - - - - - - 0 - - - - 0.0 - - - - 0 0 - - - - - - - - - - 0 - - - - 0.0 - - - - 0 0 - - - - - - - - - - 0 - - - - 0.0 - - - - 0 0 - - - - - - - - - - 0 - - - - 0.0 - - - - 0 0 - - - - - - - - - - 0 - - - - 0.0 - - - - 0 0 - - - - - - - - - - 0 - - - - 0.0 - - - - 0 0 - - - - - - - - - - 0 - - - - 0.0 - 0.13706 0.000 0 0 0 - - - - - - - - - - 0 - - - - 0.0 - 0.13706 0.000 0 0 0 - - - - - - - - - - 0 - - - - 0.0 - 0.13706 0.000 0 0 0 - - - - - - - - - - 0 - - - - 0.0 - 0.13706 0.000 0 0 0 - - - - - - - - - - 0 - - - - 0.0 - 0.13706 0.000 0 0 0 - - - - - - - - - - 0 - - - - 0.0 - 0.13706 0.000 0 0 0 - - - - - - - - - - 0 - - - - 0.0 - 0.13706 0.000 0 0 0 - - - - - - - - - - 0 - - - - 0.0 - - - - 0 0 - - - - - - - - - - 0 - - - - 0.0 - - - - 0 0 - - - - - - - - - - 0 - - - - 0.0 - - - - 0 0 - - - - - - - - - - 0 - - - - 0.0 - - - - 0 0 - - - - - - - - - - 0 - - - - 0.0 - - - - 0 0 - - - - - - - - - - 0 - - - - 0.0 - - - - 0 0 - - - - - - - - - - 0 - - - - 0.0 - - - - 0 0 - - - - - - - - - - 0 - - - - 0.0 - - - - 0 0 - - - - - - - - - - 0 - - - - 0.0 - - - - 0 0 - - - - - - - - - - 0 - - - - 0.0 - - - - 0 0 - - - - - - - - - - 0 - - - - 0.0 - - - - 0 0 - - - - - - - - - - 0 - - - - 0.0 - 0.13706 0.000 0 0 0 - - - - - - - - - - 0 - - - - 0.0 - 0.13706 0.000 0 0 0 - - - - - - - - - - 0 - - - - 0.0 - 0.13706 0.000 0 0 0 - - - - - - - - - - 0 - - - - 0.0 - 0.13706 0.000 0 0 0 - - - - - - - - - - 0 - - - - 0.0 - - - - 26.81 11.93 - - 2.5 1.113 - - 1.1 - - - 0 - - - - 0.0 - - - - 26.81 11.93 - - 2.5 1.113 - - 1.1 - 15 6.5 6 - - - - 0.0 - - - - 26.81 11.93 - - 2.5 1.113 - - 1.1 - 20 8.7 6 - - - - 0.0 - - - - 26.81 11.93 - - 2.5 1.113 - - 1.1 - 17 7.3 6 - - - - 0.0 - - - - 26.81 11.93 - - 2.5 1.113 - - 1.1 - 28 12.2 6 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - 26.81 11.93 - - 2.5 1.113 - - 1.1 - 45 19.8 6 - - - - 0.0 - - - - 26.81 11.93 - - 2.5 1.113 - - 1.1 - 30 13.1 6 - - - - 0.0 - - - - 26.81 11.93 - - 2.5 1.113 - - 1.1 - 32 14.2 6 - - - - 0.0 - - - - 26.81 11.93 - - 2.5 1.113 - - 1.1 - 41 18.2 6 - - - - 0.0 - - - - 26.81 11.93 - - 2.5 1.113 - - 1.1 - 55 24.3 6 - - - - 0.0 - - - - 26.81 11.93 - - 2.5 1.113 - - 1.1 - 65 28.7 6 - - - - 0.0 - - - - 66.81 29.73 - - 2.5 1.113 - - 1.1 - - - 0 - - - - 0.0 - - - - 66.81 29.73 - - 2.5 1.113 - - 1.1 - - - 0 - - - - 0.0 - 0.08451 0.000 0 26.81 11.93 - - 2.5 1.113 - - 1.1 - 19 8.7 6 - - - - 0.0 - 0.08451 0.000 0 26.81 11.93 - - 2.5 1.113 - - 1.1 - 37 16.5 6 - - - - 0.0 - 0.08451 0.000 0 26.81 11.93 - - 2.5 1.113 - - 1.1 - 46 20.5 6 - - - - 0.0 - 0.08451 0.000 0 26.81 11.93 - - 2.5 1.113 - - 1.1 - 24 10.9 6 - - - - 0.0 - 0.08451 0.000 0 26.81 11.93 - - 2.5 1.113 - - 1.1 - 59 26.5 6 - - - - 0.0 - 0.08451 0.000 0 26.81 11.93 - - 2.5 1.113 - - 1.1 - 23 10.5 6 - - - - 0.0 - 0.08451 0.000 0 26.81 11.93 - - 2.5 1.113 - - 1.1 - 28 12.7 6 - - - - 0.0 - 0.08451 0.000 0 26.81 11.93 - - 2.5 1.113 - - 1.1 - 25 11.3 6 - - - - 0.0 - 0.08451 0.000 0 26.81 11.93 - - 2.5 1.113 - - 1.1 - 26 11.8 6 - - - - 0.0 - 0.08451 0.000 0 26.81 11.93 - - 2.5 1.113 - - 1.1 - 31 14.0 6 - - - - 0.0 - 0.08451 0.000 0 26.81 11.93 - - 2.5 1.113 - - 1.1 - 28 12.7 6 - - - - 0.0 - - - - 61 5.376 1 0.088 12.0 1.058 - - 1.1 - - - 0 - - - - 0.0 - - - - 61 5.376 1 0.088 12.0 1.058 - - 1.1 - - - 0 - - - - 0.0 - - - - 61 5.376 1 0.088 12.0 1.058 - - 1.1 - - - 0 - - - - 0.0 - - - - 61 5.376 1 0.088 12.0 1.058 - - 1.1 - - - 0 - - - - 0.0 - - - - 61 5.376 1 0.088 12.0 1.058 - - 1.1 - - - 0 - - - - 0.0 - - - - 61 5.376 1 0.088 12.0 1.058 - - 1.1 - - - 0 - - - - 0.0 - - - - 61 5.376 1 0.088 12.0 1.058 - - 1.1 - - - 0 - - - - 0.0 - - - - 61 5.376 1 0.088 12.0 1.058 - - 1.1 - - - 0 - - - - 0.0 - - - - 69 6.081 - - 9.9 0.872 - - 0.9 - - - 0 - - - - 0.0 - - - - 69 6.081 - - 9.9 0.872 - - 0.9 - - - 0 - - - - 0.0 - - - - 69 6.081 - - 9.9 0.872 - - 0.9 - - - 0 - - - - 0.0 - - - - 69 6.081 - - 9.9 0.872 - - 0.9 - - - 0 - - - - 0.0 - - - - 69 6.081 - - 9.9 0.872 - - 0.9 - - - 0 - - - - 0.0 - - - - 138 12.16 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 138 12.16 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 138 12.16 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 2 0.176 2 0.176 - - - - - - 0 0.0 2 - - - - 0.0 - - - - 2 0.176 2 0.176 - - - - - - 0 0.0 2 - - - - 0.0 - - - - 2 0.176 2 0.176 - - - - - - 0 0.0 2 - - - - 0.0 - - - - 2 0.176 2 0.176 - - - - - - 0 0.0 2 - - - - 0.0 - - - - 2 0.176 2 0.176 - - - - - - 0 0.0 2 - - - - 0.0 - - - - 2 0.176 2 0.176 - - - - - - 0 0.0 2 - - - - 0.0 - - - - 2 0.176 2 0.176 - - - - - - 0 0.0 2 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - 2 0.176 2 0.176 - - - - - - 0 0.0 2 - - - - 0.0 - - - - 2 0.176 2 0.176 - - - - - - 0 0.0 2 - - - - 0.0 - - - - 2 0.176 2 0.176 - - - - - - 0 0.0 2 - - - - 0.0 - - - - 2 0.176 2 0.176 - - - - - - 0 0.0 2 - - - - 0.0 - - - - 2 0.176 2 0.176 - - - - - - 0 0.0 2 - - - - 0.0 - - - - 2 0.176 2 0.176 - - - - - - 0 0.0 2 - - - - 0.0 - - - - 2 0.176 2 0.176 - - - - - - 0 0.0 2 - - - - 0.0 - 0.05288 0.000 0 2 0.176 2 0.176 - - - - - - 22 1.9 2 - - - - 0.0 - 0.05288 0.000 0 2 0.176 2 0.176 - - - - - - 22 1.9 2 - - - - 0.0 - 0.05288 0.000 0 2 0.176 2 0.176 - - - - - - 22 1.9 2 - - - - 0.0 - 0.05288 0.000 0 2 0.176 2 0.176 - - - - - - 22 1.9 2 - - - - 0.0 - 0.14745 0.125 0.14178 90 102.1 0 0 0.0 0 - - 0.0 - 0 0.0 4 - - - - 0.0 - 0.14745 0.125 0.14178 90 102.1 0 0 0.0 0 - - 0.0 - 10 11.3 3 - - - - 0.0 - 0.14745 0.125 0.14178 90 102.1 0 0 0.0 0 - - 0.0 - 8 8.5 3 - - - - 0.0 - 0.14745 0.125 0.14178 90 102.1 0 0 0.0 0 - - 0.0 - 20 22.7 3 - - - - 0.0 - 0.14745 0.125 0.14178 90 102.1 30 34.03 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.14745 0.125 0.14178 90 102.1 30 34.03 0.0 0 - - 0.0 - - - 0 - - - - 0.0 0.0 0.14745 0.125 0.14178 90 102.1 30 34.03 0.0 0 - - 0.0 - - - 0 - - - - 0.0 0.0 0.14745 0.125 0.14178 90 102.1 30 34.03 0.0 0 - - 0.0 - - - 0 - - - - 0.0 0.0 - - - 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.14745 0.125 0.14178 0 0 - - 0.0 0 - - 0.0 - 0 0.0 3 - - - - 0.0 - 0.14745 0.125 0.14178 0 0 - - 0.0 0 - - 0.0 - 0 0.0 3 - - - - 0.0 - 0.14745 0.125 0.14178 30 34.03 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 0.0 - - - 30 34.03 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.14484 0.101 0.11467 30 34.03 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.14484 0.101 0.11467 30 34.03 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.14484 0.101 0.11467 30 34.03 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.14484 0.101 0.11467 30 34.03 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 30 34.03 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.14484 0.101 0.11467 30 34.03 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.14484 0.101 0.11467 30 34.03 - - 0.0 0 - - 0.0 - 31 34.9 3 - - - - 0.0 - 0.14484 0.101 0.11467 30 34.03 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.14484 0.101 0.11467 30 34.03 - - 0.0 0 - - 0.0 - 36 40.5 3 - - - - 0.0 - - - - 30 34.03 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.14484 0.101 0.11467 30 34.03 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.14484 0.101 0.11467 30 34.03 - - 0.0 0 - - 0.0 - 11 12.8 3 - - - - 0.0 - 0.14484 0.101 0.11467 30 34.03 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.14484 0.101 0.11467 30 34.03 - - 0.0 0 - - 0.0 - 16 18.4 3 - - - - 0.0 - - - - 40 45.37 - - 0.0 0 - - 0.0 - 16 18.1 3 - - - - 0.0 - 0.21947 0.122 0.13883 40 45.37 - - 0.0 0 - - 0.0 - 18 20.4 3 - - - - 0.0 - - - - 40 45.37 - - 0.0 0 - - 0.0 - 24 26.7 3 - - - - 0.0 - 0.21947 0.122 0.13883 40 45.37 - - 0.0 0 - - 0.0 - 21 24.4 3 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - 40 45.37 - - 0.0 0 - - 0.0 - 30 34.0 3 - - - - 0.0 - 0.21947 0.122 0.13883 40 45.37 - - 0.0 0 - - 0.0 - 28 31.7 3 - - - - 0.0 - - - - 40 45.37 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.21947 0.122 0.13883 40 45.37 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.21947 0.122 0.13883 40 45.37 - - 0.0 0 - - 0.0 - 18 20.4 3 - - - - 0.0 - 0.21947 0.122 0.13883 40 45.37 - - 0.0 0 - - 0.0 - 21 24.4 3 - - - - 0.0 - 0.21947 0.122 0.13883 40 45.37 - - 0.0 0 - - 0.0 - 28 31.7 6 - - - - 0.0 - - - - 40 45.37 - - 0.0 0 - - 0.0 - 24 27.4 3 - - - - 0.0 - - - - 40 45.37 - - 0.0 0 - - 0.0 - 28 32.1 3 - - - - 0.0 - - - - 89.95 102 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.21947 0.122 0.13883 89.95 102 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.21947 0.122 0.13883 89.95 102 - - 0.0 0 - - 0.0 - 33 37.4 6 - - - - 0.0 - 0.21947 0.122 0.13883 89.95 102 - - 0.0 0 - - 0.0 - 39 44.8 6 - - - - 0.0 - 0.21947 0.122 0.13883 89.95 102 - - 0.0 0 - - 0.0 - 56 63.0 6 - - - - 0.0 - 0.21947 0.122 0.13883 89.95 102 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - - - 25.53 28.96 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - - - 25.53 28.96 0.0 0 - - 0.0 - 0 0.0 3 - - - - 0.0 - - - - - - 25.53 28.96 0.0 0 - - 0.0 - 0 0.0 3 - - - - 0.0 - 0.13837 0.128 0.14518 - - 25.53 28.96 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.13837 0.128 0.14518 - - 25.53 28.96 0.0 0 - - 0.0 - 8 8.5 3 - - - - 0.0 - 0.13837 0.128 0.14518 - - 25.53 28.96 0.0 0 - - 0.0 - 8 8.5 3 - - - - 0.0 - 0.13837 0.128 0.14518 - - 25.53 28.96 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.13837 0.000 0 - - 25.53 28.96 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.13837 0.128 0.14518 - - 25.53 28.96 0.0 0 - - 0.0 - 10 11.3 3 - - - - 0.0 - 0.13837 0.000 0 - - 25.53 28.96 0.0 0 - - 0.0 - 14 15.3 3 - - - - 0.0 - 0.13837 0.128 0.14518 - - 25.53 28.96 0.0 0 - - 0.0 - 10 11.3 3 - - - - 0.0 - 0.13837 0.000 0 - - 25.53 28.96 0.0 0 - - 0.0 - 14 15.3 3 - - - - 0.0 -

0.0811 0.125 0.14178 - - 30 34.03 0.0 0 - - 0.0 - 16 18.0 12 0.0 0.0 - - 0.0 - 0.0811 0.000 0 - - 30 34.03 0.0 0 - - 0.0 - 20 22.5 12 0.0 0.0 - - 0.0 -

- - - 69.99 79.38 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - 0.14404 0.100 0.11342 69.99 79.38 0 0 0.0 0 - - 0.0 - 12 13.0 3 - - - - 0.0 - 0.14404 0.000 0 69.99 79.38 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - - - 20 14.96 0.0 0 - - 0.0 - 15 11.2 12 - - - - 0.0 - - - - - - 20 14.96 0.0 0 - - 0.0 - 30 22.4 12 - - - - 0.0 - - - - - - 20 14.96 0.0 0 - - 0.0 - 30 22.4 12 - - - - 0.0 - - - - - - 20 14.96 0.0 0 - - 0.0 - 30 22.4 12 - - - - 0.0 - - - - - - 20 14.96 0.0 0 - - 0.0 - 25 18.7 12 - - - - 0.0 - - - - - - 20 14.96 0.0 0 - - 0.0 - 40 29.9 12 - - - - 0.0 - - - - - - 20 14.96 0.0 0 - - 0.0 - 40 29.9 12 - - - - 0.0 - - - - - - 20 14.96 0.0 0 - - 0.0 - 40 29.9 12 - - - - 0.0 - - - - 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 - - 6.0 4.481 - - 4.5 - 70 52.4 6 - - - - 0.0 - - - - 0 0 - - 6.0 4.481 - - 4.5 - 85 63.6 6 - - - - 0.0 - - - - 0 0 - - 6.0 4.481 - - 4.5 - 100 74.8 6 - - - - 0.0 -

0 0.000 0 0 0 - - 0.0 0 - - 0.0 - 65 48.6 6 - - - - 0.0 - 0 0.000 0 0 0 - - 0.0 0 - - 0.0 - 80 59.8 6 - - - - 0.0 - 0 0.000 0 0 0 - - 0.0 0 - - 0.0 - 95 71.1 6 - - - - 0.0 - 0 0.000 0 0 0 - - 6.0 4.481 - - 4.5 - 85 63.6 24 - - - - 0.0 - 0 0.000 0 0 0 - - 6.0 4.481 - - 4.5 - 95 71.1 24 - - - - 0.0 - 0 0.000 0 0 0 - - 6.0 4.481 - - 4.5 - 125 93.5 24 - - - - 0.0 - 0 0.000 0 19.99 14.96 19.99 14.96 0.0 0 - - 0.0 - 40 29.9 12 - - - - 0.0 - 0 0.000 0 19.99 14.96 19.99 14.96 0.0 0 - - 0.0 - 45 33.7 12 - - - - 0.0 - 0 0.000 0 19.99 14.96 19.99 14.96 0.0 0 - - 0.0 - 45 33.7 12 - - - - 0.0 - 0 0.000 0 19.99 14.96 19.99 14.96 0.0 0 - - 0.0 - 45 33.7 12 - - - - 0.0 - 0 0.000 0 0 0 - - 6.0 4.481 - - 4.5 - 55 41.1 12 - - - - 0.0 - 0 0.000 0 0 0 - - 6.0 4.481 - - 4.5 - 65 48.6 12 - - - - 0.0 - 0 0.000 0 0 0 - - 6.0 4.481 - - 4.5 - 77 57.6 12 - - - - 0.0 - 0 0.000 0 0 0 - - 6.0 4.481 - - 4.5 - 77 57.6 12 - - - - 0.0 - 0 0.000 0 0 0 - - 6.0 4.481 - - 4.5 - 77 57.6 12 - - - - 0.0 -

- - - - - 0 0 0.0 0 - - 0.0 - 20 15.0 12 - - - - 0.0 - - - - - - 0 0 0.0 0 - - 0.0 - 25 18.7 12 - - - - 0.0 - - - - - - 0 0 0.0 0 - - 0.0 - 30 22.4 12 - - - - 0.0 - - - - 149 111.5 - - 3.0 2.244 - - 2.2 - 40 29.9 12 - - - - 0.0 - - - - 149 111.5 - - 3.0 2.244 - - 2.2 - 50 37.4 12 - - - - 0.0 - - - - 228 170.6 - - 3.0 2.244 - - 2.2 - 49 36.7 6 - - - - 0.0 - - - - 228 170.6 - - 3.0 2.244 - - 2.2 - 64 47.9 6 - - - - 0.0 - - - - 228 170.6 - - 3.0 2.244 - - 2.2 - 69 51.6 6 - - - - 0.0 - - - - 228 170.6 - - 3.0 2.244 - - 2.2 - 74 55.4 6 - - - - 0.0 - - - - 228 170.6 - - 3.0 2.244 - - 2.2 - 112 83.8 6 - - - - 0.0 - 0.02618 0.000 0 - - 0 0 0.0 0 - - 0.0 - 40 29.9 12 - - - - 0.0 - 0.02618 0.000 0 - - 0 0 0.0 0 - - 0.0 - 45 33.7 12 - - - - 0.0 - 0.02618 0.000 0 - - 0 0 0.0 0 - - 0.0 - 50 37.4 12 - - - - 0.0 - 0.02618 0.000 0 - - 0 0 0.0 0 - - 0.0 - 55 41.1 12 - - - - 0.0 - 0.02618 0.000 0 - - 0 0 0.0 0 - - 0.0 - 60 44.9 12 - - - - 0.0 - 0.02618 0.000 0 228 170.6 - - 3.0 2.244 - - 2.2 - 89 66.6 12 - - - - 0.0 - 0.02618 0.000 0 228 170.6 - - 3.0 2.244 - - 2.2 - 124 92.8 12 - - - - 0.0 - 0.02618 0.000 0 228 170.6 - - 3.0 2.244 - - 2.2 - 129 96.5 12 - - - - 0.0 - - - - 0 0 24.99 18.7 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - - - - 0 0 24.99 18.7 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

0 0.000 0 0 0 0 0 0.0 0 - - 0.0 - - - 0 0.0 0.0 - - 0.0 - - - - 0 0 0 0 6.0 4.481 - - 4.5 - - - 0 - - - - 0.0 -

0 0.000 0 0 0 0 0 6.0 4.481 - - 4.5 - - - 0 0.0 0.0 - - 0.0 - - - - 49.99 37.4 0 0 7.0 5.2 - - 5.2 - 30 22.4 6 - - - - 0.0 - - 0.000 0 49.99 37.4 0 0 7.0 5.2 - - 5.2 - 30 22.4 6 - - - - 0.0 - - 0.000 0 49.99 37.4 0 0 7.0 5.2 - - 5.2 - - - 0 - - - - 0.0 - - - - 49.99 37.4 0 0 7.0 5.2 - - 5.2 - 30 22.4 12 - - - - 0.0 - - 0.000 0 49.99 37.4 0 0 7.0 5.2 - - 5.2 - - - 0 - - - - 0.0 - - - - 49.99 37.4 0 0 7.0 5.2 - - 5.2 - 30 22.4 12 - - - - 0.0 - - - - 49.99 37.4 0 0 7.0 5.2 - - 5.2 - 30 22.4 12 - - - - 0.0 - - - - 49.99 37.4 0 0 7.0 5.2 - - 5.2 - 30 22.4 12 - - - - 0.0 - - - - 0 0 - - 7.0 5.2 - - 5.2 - 55 41.1 12 - - - - 0.0 - - 0.000 0 0 0 - - 7.0 5.2 - - 5.2 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - - - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - - - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - - - - - - 0.0 -

0 0.000 0 0 0 0 0 0.0 0 - - 0.0 - - - - - - - - 0.0 - 0 0.000 0 0 0 0 0 0.0 0 - - 0.0 - - - - - - - - 0.0 - 0 0.000 0 0 0 0 0 0.0 0 - - 0.0 - - - - - - - - 0.0 - 0 0.000 0 0 0 0 0 0.0 0 - - 0.0 - - - - - - - - 0.0 - 0 0.000 0 0 0 0 0 0.0 0 - - 0.0 - - - - - - - - 0.0 - 0 0.000 0 0 0 0 0 0.0 0 - - 0.0 - - - - - - - - 0.0 -

- - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 0 0 0 0 0.0 0 - - 0.0 - 70 52.4 6 - - - - 0.0 -

0 0.000 0 0 0 0 0 0.0 0 - - 0.0 - 99 74.1 12 - - - - 0.0 - 0 0.000 0 0 0 0 0 8.5 6.359 - - 6.4 - - - 0 - - - - 0.0 -

- - - - - 0 0 0.0 0 - - 0.0 - 30 22.4 12 - - - - 0.0 - - - - - - 0 0 0.0 0 - - 0.0 - 45 33.6 12 - - - - 0.0 - - - - 334 249.9 334 249.9 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 50 37.41 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 50 37.41 0 0 0.0 0 - - 0.0 - 56 41.9 3 - - - - 0.0 0.0 - - - 50 37.41 0 0 0.0 0 - - 0.0 - 49 36.7 3 - - - - 0.0 0.0 - - - 50 37.41 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - 0.000 0 50 37.41 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - 0.000 0 50 37.41 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - 0.000 0 50 37.41 0 0 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 90.95 68.04 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 90.95 68.04 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

- - - 90.95 68.04 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 90.95 68.04 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - 0.000 0 116 86.75 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - 0.000 0 116 86.75 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 90.95 68.04 - - 10.3 7.668 - - 7.7 - - - 0 - - - - 0.0 - - - - 90.95 68.04 - - 10.3 7.668 - - 7.7 - - - 0 - - - - 0.0 - - 0.000 0 116 86.75 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - 0.000 0 116 86.75 - - 0.0 0 - - 0.0 - - - 0 - - - - 0.0 - - - - 50 37.41 0 0 5.0 3.741 - - 3.7 - - - 0 - - - - 0.0 - - - - 50 37.41 0 0 5.0 3.741 - - 3.7 - - - 0 - - - - 0.0 - - - - 50 37.41 0 0 5.0 3.741 - - 3.7 - - - 0 - - - - 0.0 - - - - 50 37.41 0 0 5.0 3.741 - - 3.7 - - - 0 - - - - 0.0 - - - - 50 37.41 0 0 5.0 3.741 - - 3.7 - - - 0 - - - - 0.0 - - - - 50 37.41 0 0 5.0 3.741 - - 3.7 - - - 0 - - - - 0.0 - - - - 50 37.41 0 0 5.0 3.741 - - 3.7 - - - 0 - - - - 0.0 -

0 0.000 0 50 37.41 0 0 5.0 3.741 - - 3.7 - - - 0 - - - - 0.0 - 0 0.000 0 50 37.41 0 0 5.0 3.741 - - 3.7 - - - 0 - - - - 0.0 - 0 0.000 0 50 37.41 0 0 5.0 3.741 - - 3.7 - - - 0 - - - - 0.0 -

Triple-play pricing study 2Q 2011 © Analysys Mason

Usage profiles (LCU/EUR)

Re

al-

wo

rld

sa

vin

g

- 0 0.0 1,072 1,072.3 1,072 1,072.3 45 44.7 0.0% 40.29 40.29 44.68 44.68 63.97 - 0 0.0 1,190 1,189.9 1,190 1,189.9 50 49.6 0.0% 45.19 45.19 49.58 49.58 68.87 - 0 0.0 1,430 1,429.9 1,430 1,429.9 60 59.6 0.0% 55.19 55.19 59.58 59.58 78.87 - 0 0.0 1,238 1,237.9 1,238 1,237.9 52 51.6 0.0% 47.19 47.19 51.58 51.58 70.87 - 0 0.0 1,355 1,355.5 1,355 1,355.5 56 56.5 0.0% 52.09 52.09 56.48 56.48 75.77 - 0 0.0 1,595 1,595.5 1,595 1,595.5 66 66.5 0.0% 62.09 62.09 66.48 66.48 85.77 - 0 0.0 748 747.6 748 747.6 31 31.1 0.0% 31.15 31.15 31.15 31.15 31.15 - 0 0.0 865 865.2 865 865.2 36 36.1 0.0% 36.05 36.05 36.05 36.05 36.05 - 0 0.0 985 985.2 985 985.2 41 41.1 0.0% 41.05 41.05 41.05 41.05 41.05 - 0 0.0 865 865.2 865 865.2 36 36.1 0.0% 36.05 36.05 36.05 36.05 36.05 - 0 0.0 1,105 1,105.2 1,105 1,105.2 46 46.0 0.0% 46.05 46.05 46.05 46.05 46.05 - 0 0.0 748 747.6 748 747.6 31 31.1 0.0% 31.15 31.15 31.15 31.15 31.15 - 0 0.0 865 865.2 865 865.2 36 36.1 0.0% 36.05 36.05 36.05 36.05 36.05 - 0 0.0 1,105 1,105.2 1,105 1,105.2 46 46.0 0.0% 46.05 46.05 46.05 46.05 46.05 - 0 0.0 718 717.6 718 717.6 30 29.9 0.0% 29.90 29.90 29.90 29.90 29.90 - 0 0.0 955 955.2 955 955.2 40 39.8 0.0% 39.80 39.80 39.80 39.80 39.80 - 0 0.0 958 957.6 958 957.6 40 39.9 0.0% 39.90 39.90 39.90 39.90 39.90 - 0 0.0 1,195 1,195.2 1,195 1,195.2 50 49.8 0.0% 49.80 49.80 49.80 49.80 49.80 - 0 0.0 728 728.2 728 728.2 30 30.3 0.0% 30.34 30.34 30.34 30.34 30.34 - 0 0.0 1,086 1,085.8 1,086 1,085.8 45 45.2 0.0% 45.24 45.24 45.24 45.24 45.24 - 0 0.0 896 896.2 896 896.2 37 37.3 0.0% 37.34 37.34 37.34 37.34 37.34 - 0 0.0 694 693.6 694 693.6 29 28.9 0.0% 28.90 28.90 28.90 28.90 28.90 - 0 0.0 814 813.6 814 813.6 34 33.9 0.0% 33.90 33.90 33.90 33.90 33.90 - 0 0.0 808 807.8 808 807.8 34 33.7 0.0% 29.20 29.20 33.66 33.66 55.20 - 60 60.0 871 870.9 811 810.9 34 33.8 6.9% 33.09 33.09 36.29 36.29 55.45 - 60 60.0 991 990.9 931 930.9 39 38.8 6.1% 38.09 38.09 41.29 41.29 60.45 - 60 60.0 958 957.6 898 897.6 37 37.4 6.3% 39.90 39.90 39.90 39.90 39.90

Eq

uip

me

nt

co

st

(on

e-o

ff)

(EU

R)

Ab

so

lute

va

lue

of

dis

co

un

t (L

CU

)

Ab

so

lute

va

lue

of

dis

co

un

t (E

UR

)

To

tal

co

st

of

24

mo

nth

a

cc

es

s w

ith

ou

t d

isc

ou

nt

(LC

U)

To

tal

co

st

of

24

mo

nth

a

cc

es

s w

ith

ou

t d

isc

ou

nt

(EU

R)

To

tal

co

st

of

24

mo

nth

a

cc

es

s w

ith

dis

co

un

t (L

CU

)

To

tal

co

st

of

24

mo

nth

a

cc

es

s w

ith

dis

co

un

t (E

UR

)

Av

era

ge

dis

co

un

ted

pri

ce

p

er

mo

nth

, (

LC

U)

Av

era

ge

dis

co

un

ted

pri

ce

p

er

mo

nth

, (

EU

R)

Mo

nth

ly c

ha

rge

fo

r b

as

ke

t o

f li

gh

t u

sa

ge

(L

CU

)

Mo

nth

ly c

ha

rge

fo

r b

as

ke

t o

f li

gh

t u

sa

ge

(E

UR

)

Mo

nth

ly c

ha

rge

fo

r b

as

ke

t o

f ty

pic

al

us

ag

e (

LC

U)

Mo

nth

ly c

ha

rge

fo

r b

as

ke

t o

f ty

pic

al

us

ag

e (

EU

R)

Mo

nth

ly c

ha

rge

fo

r b

as

ke

t o

f h

ea

vy

us

ag

e (

LC

U)

Triple-play pricing study 2Q 2011 © Analysys Mason

- 0 0.0 478 477.6 478 477.6 20 19.9 0.0% 19.90 19.90 19.90 19.90 19.90 - 0 0.0 550 549.6 550 549.6 23 22.9 0.0% 22.90 22.90 22.90 22.90 22.90 - 0 0.0 1,176 1,176.0 1,176 1,176.0 49 49.0 0.0% 49.00 49.00 49.00 49.00 49.00 - 0 0.0 888 888.0 888 888.0 37 37.0 0.0% 37.00 37.00 37.00 37.00 37.00 - 0 0.0 1,656 1,656.0 1,656 1,656.0 69 69.0 0.0% 69.00 69.00 69.00 69.00 69.00 - 0 0.0 1,776 1,776.0 1,776 1,776.0 74 74.0 0.0% 74.00 74.00 74.00 74.00 74.00 - 120 120.0 1,168 1,167.8 1,048 1,047.8 44 43.7 10.3% 44.20 44.20 48.66 48.66 70.20 - 120 120.0 1,408 1,407.8 1,288 1,287.8 54 53.7 8.5% 54.20 54.20 58.66 58.66 80.20 - 120 120.0 1,888 1,887.8 1,768 1,767.8 74 73.7 6.4% 74.20 74.20 78.66 78.66 100.20 - 0 0.0 706 706.3 706 706.3 29 29.4 0.0% 24.54 24.54 29.43 29.43 51.73 - 0 0.0 752 751.9 752 751.9 31 31.3 0.0% 26.44 26.44 31.33 31.33 53.63 - 0 0.0 1,201 1,201.0 1,201 1,201.0 50 50.0 0.0% 45.64 45.64 50.04 50.04 71.38 - 0 0.0 1,119 1,119.2 1,119 1,119.2 47 46.6 0.0% 42.23 42.23 46.63 46.63 68.39 - 0 0.0 871 870.9 871 870.9 36 36.3 0.0% 33.09 33.09 36.29 36.29 55.45 - 0 0.0 1,351 1,350.9 1,351 1,350.9 56 56.3 0.0% 53.09 53.09 56.29 56.29 75.45 - 0 0.0 816 816.0 816 816.0 34 34.0 0.0% 34.00 34.00 34.00 34.00 34.00 - 0 0.0 1,350 1,350.0 1,350 1,350.0 56 56.3 0.0% 56.25 56.25 56.25 56.25 56.25 - 0 0.0 1,994 1,994.4 1,994 1,994.4 83 83.1 0.0% 83.10 83.10 83.10 83.10 83.10 - 0 0.0 1,106 1,106.1 1,106 1,106.1 46 46.1 0.0% 41.43 41.43 46.09 46.09 67.37 - 0 0.0 1,349 1,348.5 1,349 1,348.5 56 56.2 0.0% 51.53 51.53 56.19 56.19 77.47 - 0 0.0 2,167 2,166.9 2,167 2,166.9 90 90.3 0.0% 85.63 85.63 90.29 90.29 111.57 - 0 0.0 890 890.1 890 890.1 37 37.1 0.0% 32.43 32.43 37.09 37.09 58.37 - 0 0.0 1,130 1,130.1 1,130 1,130.1 47 47.1 0.0% 42.43 42.43 47.09 47.09 68.37 - 0 0.0 1,370 1,370.1 1,370 1,370.1 57 57.1 0.0% 52.43 52.43 57.09 57.09 78.37 - 0 0.0 2,330 2,330.1 2,330 2,330.1 97 97.1 0.0% 92.43 92.43 97.09 97.09 118.37 - 219 218.9 1,190 1,189.8 971 970.9 40 40.5 18.4% 42.92 42.92 49.57 49.57 67.31 - 219 218.9 1,190 1,189.8 971 970.9 40 40.5 18.4% 42.92 42.92 49.57 49.57 67.31 - 231 230.8 1,238 1,237.5 1,007 1,006.7 42 41.9 18.7% 44.91 44.91 51.56 51.56 69.30 - 309 308.8 1,550 1,549.5 1,241 1,240.7 52 51.7 19.9% 57.91 57.91 64.56 64.56 82.30 - 399 398.8 1,910 1,909.5 1,511 1,510.7 63 62.9 20.9% 72.91 72.91 79.56 79.56 97.30 - 219 218.9 1,430 1,429.8 1,211 1,210.9 50 50.5 15.3% 52.92 52.92 59.57 59.57 77.31 - 188 187.5 790 790.1 603 602.6 25 25.1 23.7% 32.92 32.92 32.92 32.92 32.92 - 188 187.5 1,030 1,030.1 843 842.6 35 35.1 18.2% 42.92 42.92 42.92 42.92 42.92 - 251 250.8 1,043 1,043.0 792 792.3 33 33.0 24.0% 43.46 43.46 43.46 43.46 43.46 - 251 250.8 1,283 1,283.0 1,032 1,032.3 43 43.0 19.5% 53.46 53.46 53.46 53.46 53.46 - 330 330.4 1,362 1,361.5 1,031 1,031.1 43 43.0 24.3% 56.73 56.73 56.73 56.73 56.73 - 0 0.0 780 780.0 780 780.0 33 32.5 0.0% 32.50 32.50 32.50 32.50 32.50 - 88 87.9 1,329 1,329.5 1,242 1,241.5 52 51.7 6.6% 48.74 48.74 55.39 55.39 73.13 - 109 108.6 1,578 1,577.6 1,469 1,469.0 61 61.2 6.9% 59.08 59.08 65.73 65.73 83.47 - 136 136.0 1,906 1,905.7 1,770 1,769.7 74 73.7 7.1% 72.75 72.75 79.40 79.40 97.14 - 199 199.0 1,053 1,052.9 854 853.9 36 35.6 18.9% 43.87 43.87 43.87 43.87 43.87 - 199 199.0 1,301 1,301.0 1,102 1,102.0 46 45.9 15.3% 54.21 54.21 54.21 54.21 54.21

Triple-play pricing study 2Q 2011 © Analysys Mason

- 199 199.0 1,492 1,492.3 1,293 1,293.3 54 53.9 13.3% 62.18 62.18 62.18 62.18 62.18 - 199 199.0 1,520 1,520.3 1,321 1,321.3 55 55.1 13.1% 56.69 56.69 63.34 63.34 81.08 - 199 199.0 1,773 1,773.2 1,574 1,574.2 66 65.6 11.2% 67.23 67.23 73.88 73.88 91.62 - 199 199.0 1,965 1,964.5 1,766 1,765.5 74 73.6 10.1% 75.20 75.20 81.85 81.85 99.59 - 199 199.0 2,000 2,000.3 1,801 1,801.3 75 75.1 9.9% 76.69 76.69 83.34 83.34 101.08 - 199 199.0 2,253 2,253.2 2,054 2,054.2 86 85.6 8.8% 87.23 87.23 93.88 93.88 111.62 - 199 199.0 2,445 2,444.5 2,246 2,245.5 94 93.6 8.1% 95.20 95.20 101.85 101.85 119.59 - 20 20.0 454 453.6 434 433.6 18 18.1 4.4% 18.90 18.90 18.90 18.90 18.90 - 20 20.0 735 735.4 715 715.4 30 29.8 2.7% 30.64 30.64 30.64 30.64 30.64 - 20 20.0 1,079 1,078.8 1,059 1,058.8 44 44.1 1.9% 44.95 44.95 44.95 44.95 44.95 - 20 20.0 1,559 1,558.8 1,539 1,538.8 64 64.1 1.3% 64.95 64.95 64.95 64.95 64.95 - 20 20.0 2,376 2,376.0 2,356 2,356.0 98 98.2 0.8% 99.00 99.00 99.00 99.00 99.00 - 100 100.0 1,149 1,148.6 1,049 1,048.6 44 43.7 8.7% 47.86 47.86 47.86 47.86 47.86 - 100 100.0 1,507 1,507.4 1,407 1,407.4 59 58.6 6.6% 62.81 62.81 62.81 62.81 62.81 - 100 100.0 1,987 1,987.4 1,887 1,887.4 79 78.6 5.0% 82.81 82.81 82.81 82.81 82.81 - 100 100.0 1,554 1,553.7 1,454 1,453.7 61 60.6 6.4% 61.65 61.65 64.74 64.74 83.23 - 100 100.0 1,792 1,792.5 1,692 1,692.5 71 70.5 5.6% 71.60 71.60 74.69 74.69 93.18 - 100 100.0 2,272 2,272.5 2,172 2,172.5 91 90.5 4.4% 91.60 91.60 94.69 94.69 113.18 - 100 100.0 2,850 2,849.7 2,750 2,749.7 115 114.6 3.5% 115.65 115.65 118.74 118.74 137.23 - 75 75.0 1,056 1,056.0 981 981.0 41 40.9 7.1% 44.00 44.00 44.00 44.00 44.00 - 90 90.0 720 720.0 630 630.0 26 26.3 12.5% 30.00 30.00 30.00 30.00 30.00

0.0 180 180.0 840 840.0 660 660.0 28 27.5 21.4% 35.00 35.00 35.00 35.00 35.00 0.0 180 180.0 1,120 1,120.1 940 940.1 39 39.2 16.1% 43.60 43.60 46.67 46.67 65.08 0.0 180 180.0 1,240 1,240.1 1,060 1,060.1 44 44.2 14.5% 48.60 48.60 51.67 51.67 70.08 0.0 230 230.0 1,080 1,080.0 850 850.0 35 35.4 21.3% 45.00 45.00 45.00 45.00 45.00 0.0 180 180.0 1,360 1,360.1 1,180 1,180.1 49 49.2 13.2% 53.60 53.60 56.67 56.67 75.08 0.0 180 180.0 1,480 1,480.1 1,300 1,300.1 54 54.2 12.2% 58.60 58.60 61.67 61.67 80.08

- 30 15.4 811 415.2 781 399.8 33 16.7 3.7% 33.80 17.30 33.80 17.30 33.80 - 38 19.2 931 476.6 894 457.4 37 19.1 4.0% 38.80 19.86 38.80 19.86 38.80 - 0 0.0 738 377.7 738 377.7 31 15.7 0.0% 29.79 15.25 30.74 15.74 35.57 - 0 0.0 926 474.2 926 474.2 39 19.8 0.0% 38.60 19.76 38.60 19.76 38.60 - 0 0.0 978 500.5 978 500.5 41 20.9 0.0% 39.79 20.36 40.74 20.85 45.57 - 0 0.0 811 415.2 811 415.2 34 17.3 0.0% 33.80 17.30 33.80 17.30 33.80 - 0 0.0 931 476.6 931 476.6 39 19.9 0.0% 38.80 19.86 38.80 19.86 38.80 - 0 0.0 1,051 538.0 1,051 538.0 44 22.4 0.0% 43.80 22.42 43.80 22.42 43.80 - 0 0.0 1,531 783.7 1,531 783.7 64 32.7 0.0% 63.80 32.66 63.80 32.66 63.80 - 60 30.7 697 356.5 637 325.8 27 13.6 8.6% 26.84 13.74 29.02 14.86 36.90 - 0 0.0 817 418.0 817 418.0 34 17.4 0.0% 31.84 16.30 34.02 17.42 41.90 - 120 61.4 937 479.4 817 418.0 34 17.4 12.8% 36.84 18.86 39.02 19.97 46.90 - 0 0.0 1,057 540.8 1,057 540.8 44 22.5 0.0% 41.84 21.42 44.02 22.53 51.90 - 179 91.5 358 183.0 179 91.5 7 3.8 50.0% 14.90 7.63 14.90 7.63 14.90 - 120 61.4 478 244.5 358 183.0 15 7.6 25.1% 19.90 10.19 19.90 10.19 19.90

Triple-play pricing study 2Q 2011 © Analysys Mason

- 0 0.0 718 367.3 718 367.3 30 15.3 0.0% 29.90 15.30 29.90 15.30 29.90 - 0 0.0 4,166 565.0 4,166 565.0 174 23.5 0.0% 173.60 23.54 173.60 23.54 173.60 - 0 0.0 5,111 693.1 5,111 693.1 213 28.9 0.0% 212.96 28.88 212.96 28.88 212.96 - 0 0.0 6,078 824.2 6,078 824.2 253 34.3 0.0% 253.25 34.34 253.25 34.34 253.25 - 0 0.0 6,586 893.1 6,586 893.1 274 37.2 0.0% 274.43 37.21 274.43 37.21 274.43 - 0 0.0 7,530 1,021.1 7,530 1,021.1 314 42.5 0.0% 313.75 42.55 313.75 42.55 313.75 - 0 0.0 8,498 1,152.4 8,498 1,152.4 354 48.0 0.0% 354.08 48.02 354.08 48.02 354.08 - 0 0.0 10,216 1,385.3 10,216 1,385.3 426 57.7 0.0% 425.65 57.72 425.65 57.72 425.65 - 0 0.0 11,159 1,513.3 11,159 1,513.3 465 63.1 0.0% 464.97 63.05 464.97 63.05 464.97 - 0 0.0 12,127 1,644.5 12,127 1,644.5 505 68.5 0.0% 505.30 68.52 505.30 68.52 505.30 - 0 0.0 5,739 778.2 5,739 778.2 239 32.4 0.0% 239.12 32.43 239.12 32.43 239.12 - 0 0.0 6,684 906.3 6,684 906.3 278 37.8 0.0% 278.48 37.76 278.48 37.76 278.48 - 0 0.0 7,650 1,037.5 7,650 1,037.5 319 43.2 0.0% 318.77 43.23 318.77 43.23 318.77 - 0 0.0 8,159 1,106.4 8,159 1,106.4 340 46.1 0.0% 339.95 46.10 339.95 46.10 339.95 - 0 0.0 9,102 1,234.4 9,102 1,234.4 379 51.4 0.0% 379.27 51.43 379.27 51.43 379.27 - 0 0.0 10,070 1,365.6 10,070 1,365.6 420 56.9 0.0% 419.60 56.90 419.60 56.90 419.60 - 0 0.0 11,788 1,598.5 11,788 1,598.5 491 66.6 0.0% 491.17 66.61 491.17 66.61 491.17 - 0 0.0 12,732 1,726.5 12,732 1,726.5 530 71.9 0.0% 530.49 71.94 530.49 71.94 530.49 - 0 0.0 13,700 1,857.8 13,700 1,857.8 571 77.4 0.0% 570.82 77.41 570.82 77.41 570.82 - 0 0.0 3,054 414.1 3,054 414.1 127 17.3 0.0% 127.23 17.25 127.23 17.25 127.23 - 0 0.0 3,900 528.9 3,900 528.9 163 22.0 0.0% 162.52 22.04 162.52 22.04 162.52 - 0 0.0 3,780 512.5 3,780 512.5 157 21.4 0.0% 157.48 21.36 157.48 21.36 157.48 - 0 0.0 4,626 627.4 4,626 627.4 193 26.1 0.0% 192.77 26.14 192.77 26.14 192.77 - 0 0.0 4,506 611.0 4,506 611.0 188 25.5 0.0% 187.73 25.46 187.73 25.46 187.73 - 0 0.0 5,352 725.8 5,352 725.8 223 30.2 0.0% 223.02 30.24 223.02 30.24 223.02 - 0 0.0 5,231 709.4 5,231 709.4 218 29.6 0.0% 217.97 29.56 217.97 29.56 217.97 - 0 0.0 6,078 824.3 6,078 824.3 253 34.3 0.0% 253.26 34.34 253.26 34.34 253.26 - 0 0.0 7,167 971.9 7,167 971.9 299 40.5 0.0% 298.62 40.49 298.62 40.49 298.62 - 0 0.0 8,014 1,086.7 8,014 1,086.7 334 45.3 0.0% 333.91 45.28 333.91 45.28 333.91 - 0 0.0 9,127 1,237.7 9,127 1,237.7 380 51.6 0.0% 380.29 51.57 380.29 51.57 380.29 - 0 0.0 9,974 1,352.5 9,974 1,352.5 416 56.4 0.0% 415.58 56.36 415.58 56.36 415.58 - 0 0.0 6,265 849.6 6,265 849.6 261 35.4 0.0% 230.82 31.30 261.06 35.40 372.07 - 277 37.5 8,707 1,180.7 8,430 1,143.2 351 47.6 3.2% 332.56 45.10 362.80 49.20 473.81 - 277 37.5 9,433 1,279.2 9,156 1,241.6 382 51.7 2.9% 362.80 49.20 393.04 53.30 504.05 - 277 37.5 8,707 1,180.7 8,430 1,143.2 351 47.6 3.2% 332.56 45.10 362.80 49.20 473.81 - 0 0.0 2,274 308.4 2,274 308.4 95 12.9 0.0% 94.77 12.85 94.77 12.85 94.77 - 0 0.0 3,509 475.8 3,509 475.8 146 19.8 0.0% 146.19 19.82 146.19 19.82 146.19 - 0 0.0 10,501 1,424.1 10,501 1,424.1 438 59.3 0.0% 437.56 59.34 437.56 59.34 437.56 - 0 0.0 2,637 357.6 2,637 357.6 110 14.9 0.0% 109.89 14.90 109.89 14.90 109.89 - 0 0.0 4,460 604.8 4,460 604.8 186 25.2 0.0% 173.07 23.47 185.85 25.20 262.48 - 0 0.0 5,670 768.9 5,670 768.9 236 32.0 0.0% 223.48 30.31 236.26 32.04 312.89 - 0 0.0 7,364 998.6 7,364 998.6 307 41.6 0.0% 294.05 39.88 306.83 41.61 383.46

Triple-play pricing study 2Q 2011 © Analysys Mason

- 0 0.0 11,719 1,589.2 11,719 1,589.2 488 66.2 0.0% 475.53 64.49 488.31 66.22 564.94 - 0 0.0 16,460 2,232.1 16,460 2,232.1 686 93.0 0.0% 673.07 91.27 685.85 93.01 762.48 - 0 0.0 3,847 521.7 3,847 521.7 160 21.7 0.0% 160.30 21.74 160.30 21.74 160.30 - 0 0.0 5,057 685.8 5,057 685.8 211 28.6 0.0% 210.71 28.57 210.71 28.57 210.71 - 0 0.0 6,751 915.4 6,751 915.4 281 38.1 0.0% 281.28 38.14 281.28 38.14 281.28 - 0 0.0 11,106 1,506.1 11,106 1,506.1 463 62.8 0.0% 462.76 62.75 462.76 62.75 462.76 - 0 0.0 15,847 2,149.0 15,847 2,149.0 660 89.5 0.0% 660.30 89.54 660.30 89.54 660.30 - 0 0.0 6,057 821.4 6,057 821.4 252 34.2 0.0% 239.61 32.49 252.39 34.23 329.02 - 0 0.0 7,267 985.5 7,267 985.5 303 41.1 0.0% 290.02 39.33 302.80 41.06 379.43 - 0 0.0 8,961 1,215.1 8,961 1,215.1 373 50.6 0.0% 360.59 48.90 373.37 50.63 450.00 - 0 0.0 13,316 1,805.8 13,316 1,805.8 555 75.2 0.0% 542.07 73.51 554.85 75.24 631.48 - 0 0.0 18,057 2,448.7 18,057 2,448.7 752 102.0 0.0% 739.61 100.30 752.39 102.03 829.02 - 0 0.0 5,235 709.9 5,235 709.9 218 29.6 0.0% 205.34 27.85 218.12 29.58 294.75 - 3,000 123.5 18,000 741.1 15,000 617.6 625 25.7 16.7% 750.00 30.88 750.00 30.88 750.00 - 3,000 123.5 20,400 839.9 17,400 716.4 725 29.8 14.7% 850.00 34.99 850.00 34.99 850.00 - 3,000 123.5 22,800 938.7 19,800 815.2 825 34.0 13.2% 950.00 39.11 950.00 39.11 950.00 - 3,000 123.5 25,200 1,037.5 22,200 914.0 925 38.1 11.9% 1,050.00 43.23 1,050.00 43.23 1,050.00 - 3,000 123.5 31,200 1,284.5 28,200 1,161.0 1,175 48.4 9.6% 1,300.00 53.52 1,300.00 53.52 1,300.00 - 3,000 123.5 22,800 938.7 19,800 815.2 825 34.0 13.2% 950.00 39.11 950.00 39.11 950.00 - 3,000 123.5 25,200 1,037.5 22,200 914.0 925 38.1 11.9% 1,050.00 43.23 1,050.00 43.23 1,050.00 - 3,000 123.5 31,200 1,284.5 28,200 1,161.0 1,175 48.4 9.6% 1,300.00 53.52 1,300.00 53.52 1,300.00 - 3,000 123.5 24,024 989.1 21,024 865.6 876 36.1 12.5% 1,001.00 41.21 1,001.00 41.21 1,001.00 - 2,640 108.7 20,880 859.6 18,240 750.9 760 31.3 12.6% 870.00 35.82 870.00 35.82 870.00 - 0 0.0 22,560 928.8 22,560 928.8 940 38.7 0.0% 940.00 38.70 940.00 38.70 940.00 - 0 0.0 26,880 1,106.6 26,880 1,106.6 1,120 46.1 0.0% 1,120.00 46.11 1,120.00 46.11 1,120.00 - 2,340 96.3 11,856 488.1 9,516 391.8 397 16.3 19.7% 494.00 20.34 494.00 20.34 494.00 - 2,400 98.8 14,376 591.9 11,976 493.1 499 20.5 16.7% 599.00 24.66 599.00 24.66 599.00 - 1,596 65.7 19,176 789.5 17,580 723.8 733 30.2 8.3% 799.00 32.89 799.00 32.89 799.00 - 1,996 82.2 23,976 987.1 21,980 904.9 916 37.7 8.3% 999.00 41.13 999.00 41.13 999.00 - 0 0.0 14,256 586.9 14,256 586.9 594 24.5 0.0% 594.00 24.45 594.00 24.45 594.00 - 0 0.0 14,376 591.9 14,376 591.9 599 24.7 0.0% 599.00 24.66 599.00 24.66 599.00 - 0 0.0 16,776 690.7 16,776 690.7 699 28.8 0.0% 699.00 28.78 699.00 28.78 699.00 - 99 13.3 8,322 1,116.0 8,223 1,102.7 343 45.9 1.2% 325.84 43.70 346.75 46.50 472.21 - 99 13.3 13,518 1,812.8 13,419 1,799.5 559 75.0 0.7% 542.34 72.73 563.25 75.53 688.71 - 0 0.0 7,512 1,007.4 7,512 1,007.4 313 42.0 0.0% 313.00 41.97 313.00 41.97 313.00 - 0 0.0 7,992 1,071.7 7,992 1,071.7 333 44.7 0.0% 333.00 44.66 333.00 44.66 333.00 - 0 0.0 9,192 1,232.6 9,192 1,232.6 383 51.4 0.0% 383.00 51.36 383.00 51.36 383.00 - 0 0.0 10,392 1,393.6 10,392 1,393.6 433 58.1 0.0% 433.00 58.07 433.00 58.07 433.00 - 0 0.0 11,592 1,554.5 11,592 1,554.5 483 64.8 0.0% 483.00 64.77 483.00 64.77 483.00 - 0 0.0 7,052 945.7 7,052 945.7 294 39.4 0.0% 230.29 30.88 293.83 39.40 540.69 - 0 0.0 7,532 1,010.0 7,532 1,010.0 314 42.1 0.0% 250.29 33.56 313.83 42.08 560.69 - 0 0.0 8,732 1,171.0 8,732 1,171.0 364 48.8 0.0% 300.29 40.27 363.83 48.79 610.69

Triple-play pricing study 2Q 2011 © Analysys Mason

- 0 0.0 9,932 1,331.9 9,932 1,331.9 414 55.5 0.0% 350.29 46.97 413.83 55.49 660.69 - 0 0.0 11,132 1,492.8 11,132 1,492.8 464 62.2 0.0% 400.29 53.68 463.83 62.20 710.69 - 0 0.0 8,361 1,121.2 8,361 1,121.2 348 46.7 0.0% 314.22 42.14 348.36 46.72 553.22 - 0 0.0 8,841 1,185.5 8,841 1,185.5 368 49.4 0.0% 334.22 44.82 368.36 49.40 573.22 - 0 0.0 10,041 1,346.5 10,041 1,346.5 418 56.1 0.0% 384.22 51.52 418.36 56.10 623.22 - 0 0.0 11,241 1,507.4 11,241 1,507.4 468 62.8 0.0% 434.22 58.23 468.36 62.81 673.22 - 0 0.0 12,441 1,668.3 12,441 1,668.3 518 69.5 0.0% 484.22 64.93 518.36 69.51 723.22 - 0 0.0 5,151 690.8 5,151 690.8 215 28.8 0.0% 194.79 26.12 214.64 28.78 333.74 - 0 0.0 5,631 755.2 5,631 755.2 235 31.5 0.0% 214.79 28.80 234.64 31.46 353.74 - 0 0.0 5,871 787.3 5,871 787.3 245 32.8 0.0% 224.79 30.14 244.64 32.81 363.74 - 0 0.0 6,831 916.1 6,831 916.1 285 38.2 0.0% 264.79 35.51 284.64 38.17 403.74 - 0 0.0 8,991 1,205.7 8,991 1,205.7 375 50.2 0.0% 354.79 47.58 374.64 50.24 493.74 - 0 0.0 6,567 880.7 6,567 880.7 274 36.7 0.0% 253.79 34.03 273.64 36.69 392.74 - 0 0.0 7,047 945.0 7,047 945.0 294 39.4 0.0% 273.79 36.71 293.64 39.38 412.74 - 0 0.0 7,287 977.2 7,287 977.2 304 40.7 0.0% 283.79 38.06 303.64 40.72 422.74 - 0 0.0 8,247 1,106.0 8,247 1,106.0 344 46.1 0.0% 323.79 43.42 343.64 46.08 462.74 - 0 0.0 10,407 1,395.6 10,407 1,395.6 434 58.2 0.0% 413.79 55.49 433.64 58.15 552.74 - 0 0.0 7,527 1,009.4 7,527 1,009.4 314 42.1 0.0% 293.79 39.40 313.64 42.06 432.74 - 0 0.0 8,007 1,073.8 8,007 1,073.8 334 44.7 0.0% 313.79 42.08 333.64 44.74 452.74 - 0 0.0 8,247 1,106.0 8,247 1,106.0 344 46.1 0.0% 323.79 43.42 343.64 46.08 462.74 - 0 0.0 9,207 1,234.7 9,207 1,234.7 384 51.4 0.0% 363.79 48.78 383.64 51.45 502.74 - 0 0.0 11,367 1,524.3 11,367 1,524.3 474 63.5 0.0% 453.79 60.85 473.64 63.51 592.74 - 0 0.0 522 521.6 522 521.6 22 21.7 0.0% 18.82 18.82 21.73 21.73 30.86 - 0 0.0 833 833.1 833 833.1 35 34.7 0.0% 31.80 31.80 34.71 34.71 43.84 - 0 0.0 244 243.8 244 243.8 10 10.2 0.0% 10.16 10.16 10.16 10.16 10.16 - 0 0.0 382 381.8 382 381.8 16 15.9 0.0% 15.91 15.91 15.91 15.91 15.91 - 0 0.0 505 504.7 505 504.7 21 21.0 0.0% 21.03 21.03 21.03 21.03 21.03 - 0 0.0 643 642.7 643 642.7 27 26.8 0.0% 26.78 26.78 26.78 26.78 26.78 - 0 0.0 380 380.5 380 380.5 16 15.9 0.0% 13.33 13.33 15.85 15.85 21.78 - 0 0.0 518 518.5 518 518.5 22 21.6 0.0% 19.08 19.08 21.60 21.60 27.53 - 0 0.0 641 641.3 641 641.3 27 26.7 0.0% 24.20 24.20 26.72 26.72 32.65 - 0 0.0 779 779.3 779 779.3 32 32.5 0.0% 29.95 29.95 32.47 32.47 38.40 - 0 0.0 385 385.1 385 385.1 16 16.0 0.0% 13.73 13.73 16.05 16.05 22.02 - 0 0.0 523 523.1 523 523.1 22 21.8 0.0% 19.48 19.48 21.80 21.80 27.77 - 0 0.0 646 646.0 646 646.0 27 26.9 0.0% 24.60 24.60 26.92 26.92 32.89 - 0 0.0 784 784.0 784 784.0 33 32.7 0.0% 30.35 30.35 32.67 32.67 38.64 - 0 0.0 428 427.7 428 427.7 18 17.8 0.0% 17.24 17.24 17.82 17.82 21.31 - 0 0.0 566 565.7 566 565.7 24 23.6 0.0% 22.99 22.99 23.57 23.57 27.06 - 0 0.0 689 688.6 689 688.6 29 28.7 0.0% 28.11 28.11 28.69 28.69 32.18 - 0 0.0 827 826.6 827 826.6 34 34.4 0.0% 33.86 33.86 34.44 34.44 37.93 - 0 0.0 259 259.2 259 259.2 11 10.8 0.0% 10.80 10.80 10.80 10.80 10.80 - 0 0.0 397 397.2 397 397.2 17 16.6 0.0% 16.55 16.55 16.55 16.55 16.55

Triple-play pricing study 2Q 2011 © Analysys Mason

- 0 0.0 520 520.1 520 520.1 22 21.7 0.0% 21.67 21.67 21.67 21.67 21.67 - 0 0.0 658 658.1 658 658.1 27 27.4 0.0% 27.42 27.42 27.42 27.42 27.42 - 0 0.0 354 354.4 354 354.4 15 14.8 0.0% 12.45 12.45 14.77 14.77 20.74 - 0 0.0 492 492.4 492 492.4 21 20.5 0.0% 18.20 18.20 20.52 20.52 26.49 - 0 0.0 615 615.3 615 615.3 26 25.6 0.0% 23.32 23.32 25.64 25.64 31.61 - 0 0.0 753 753.3 753 753.3 31 31.4 0.0% 29.07 29.07 31.39 31.39 37.36 - 0 0.0 400 400.5 400 400.5 17 16.7 0.0% 14.37 14.37 16.69 16.69 22.66 - 0 0.0 538 538.5 538 538.5 22 22.4 0.0% 20.12 20.12 22.44 22.44 28.41 - 0 0.0 661 661.3 661 661.3 28 27.6 0.0% 25.24 25.24 27.56 27.56 33.53 - 0 0.0 799 799.3 799 799.3 33 33.3 0.0% 30.99 30.99 33.31 33.31 39.28 - 0 0.0 443 443.0 443 443.0 18 18.5 0.0% 17.88 17.88 18.46 18.46 21.95 - 0 0.0 581 581.0 581 581.0 24 24.2 0.0% 23.63 23.63 24.21 24.21 27.70 - 0 0.0 704 703.9 704 703.9 29 29.3 0.0% 28.75 28.75 29.33 29.33 32.82 - 0 0.0 842 841.9 842 841.9 35 35.1 0.0% 34.50 34.50 35.08 35.08 38.57 - 0 0.0 583 583.0 583 583.0 24 24.3 0.0% 21.32 21.32 24.29 24.29 34.97 - 0 0.0 737 736.6 737 736.6 31 30.7 0.0% 27.72 27.72 30.69 30.69 41.37 - 0 0.0 644 644.5 644 644.5 27 26.9 0.0% 23.88 23.88 26.85 26.85 37.53 - 0 0.0 675 675.2 675 675.2 28 28.1 0.0% 25.16 25.16 28.13 28.13 38.81 - 0 0.0 737 736.6 737 736.6 31 30.7 0.0% 27.72 27.72 30.69 30.69 41.37 - 0 0.0 1,111 1,110.8 1,111 1,110.8 46 46.3 0.0% 43.31 43.31 46.28 46.28 56.96 - 0 0.0 305 305.3 305 305.3 13 12.7 0.0% 12.72 12.72 12.72 12.72 12.72 - 0 0.0 382 382.1 382 382.1 16 15.9 0.0% 15.92 15.92 15.92 15.92 15.92 - 0 0.0 459 458.6 459 458.6 19 19.1 0.0% 19.11 19.11 19.11 19.11 19.11 - 0 0.0 535 535.4 535 535.4 22 22.3 0.0% 22.31 22.31 22.31 22.31 22.31 - 0 0.0 612 612.0 612 612.0 26 25.5 0.0% 25.50 25.50 25.50 25.50 25.50 - 0 0.0 689 688.8 689 688.8 29 28.7 0.0% 28.70 28.70 28.70 28.70 28.70 - 0 0.0 228 228.5 228 228.5 10 9.5 0.0% 9.52 9.52 9.52 9.52 9.52 - 0 0.0 305 305.3 305 305.3 13 12.7 0.0% 12.72 12.72 12.72 12.72 12.72 - 0 0.0 459 458.6 459 458.6 19 19.1 0.0% 19.11 19.11 19.11 19.11 19.11

9.0 229 228.5 718 717.6 489 489.1 20 20.4 31.8% 29.90 29.90 29.90 29.90 29.90 - 250 250.1 838 837.6 588 587.5 24 24.5 29.9% 34.90 34.90 34.90 34.90 34.90 - 358 358.1 1,186 1,185.6 828 827.5 34 34.5 30.2% 49.40 49.40 49.40 49.40 49.40 - 490 489.9 1,318 1,318.3 828 828.4 35 34.5 37.2% 54.93 54.93 54.93 54.93 54.93 - 249 249.2 1,318 1,317.6 1,068 1,068.4 45 44.5 18.9% 54.90 54.90 54.90 54.90 54.90 - 0 0.0 1,133 1,132.8 1,133 1,132.8 47 47.2 0.0% 47.20 47.20 47.20 47.20 47.20 - 0 0.0 1,277 1,276.8 1,277 1,276.8 53 53.2 0.0% 53.20 53.20 53.20 53.20 53.20 - 0 0.0 1,493 1,492.8 1,493 1,492.8 62 62.2 0.0% 62.20 62.20 62.20 62.20 62.20 - 0 0.0 862 861.6 862 861.6 36 35.9 0.0% 35.90 35.90 35.90 35.90 35.90 - 0 0.0 1,006 1,005.6 1,006 1,005.6 42 41.9 0.0% 41.90 41.90 41.90 41.90 41.90 - 0 0.0 1,222 1,221.6 1,222 1,221.6 51 50.9 0.0% 50.90 50.90 50.90 50.90 50.90 - 0 0.0 1,462 1,461.6 1,462 1,461.6 61 60.9 0.0% 60.90 60.90 60.90 60.90 60.90 - 50 49.8 1,160 1,159.7 1,110 1,109.9 46 46.2 4.3% 48.32 48.32 48.32 48.32 48.32

Triple-play pricing study 2Q 2011 © Analysys Mason

- 50 49.8 1,304 1,303.7 1,254 1,253.9 52 52.2 3.8% 54.32 54.32 54.32 54.32 54.32 - 50 49.8 1,520 1,519.7 1,470 1,469.9 61 61.2 3.3% 63.32 63.32 63.32 63.32 63.32 - 50 49.8 1,760 1,759.7 1,710 1,709.9 71 71.2 2.8% 73.32 73.32 73.32 73.32 73.32 - 50 49.8 1,431 1,430.9 1,381 1,381.1 58 57.5 3.5% 59.62 59.62 59.62 59.62 59.62 - 50 49.8 1,575 1,574.9 1,525 1,525.1 64 63.5 3.2% 65.62 65.62 65.62 65.62 65.62 - 50 49.8 1,791 1,790.9 1,741 1,741.1 73 72.5 2.8% 74.62 74.62 74.62 74.62 74.62 - 198 198.0 1,027 1,026.8 829 828.8 35 34.5 19.3% 40.32 40.32 42.79 42.79 57.59 - 202 201.8 1,147 1,146.8 945 945.0 39 39.4 17.6% 45.32 45.32 47.79 47.79 62.59 - 198 198.0 1,027 1,026.8 829 828.8 35 34.5 19.3% 40.32 40.32 42.79 42.79 57.59 - 202 201.8 1,147 1,146.8 945 945.0 39 39.4 17.6% 45.32 45.32 47.79 47.79 62.59 - 198 198.0 1,291 1,290.8 1,093 1,092.8 46 45.5 15.3% 51.32 51.32 53.79 53.79 68.59 - 202 201.8 1,411 1,410.8 1,209 1,209.0 50 50.4 14.3% 56.32 56.32 58.79 58.79 73.59 - 198 198.0 1,291 1,290.8 1,093 1,092.8 46 45.5 15.3% 51.32 51.32 53.79 53.79 68.59 - 202 201.8 1,411 1,410.8 1,209 1,209.0 50 50.4 14.3% 56.32 56.32 58.79 58.79 73.59 - 0 0.0 960 960.0 960 960.0 40 40.0 0.0% 40.00 40.00 40.00 40.00 40.00 - 100 100.0 1,124 1,124.1 1,024 1,024.1 43 42.7 8.9% 44.37 44.37 46.84 46.84 61.64 - 0 0.0 720 719.8 720 719.8 30 30.0 0.0% 29.99 29.99 29.99 29.99 29.99 - 0 0.0 720 719.8 720 719.8 30 30.0 0.0% 29.99 29.99 29.99 29.99 29.99 - 0 0.0 768 767.5 768 767.5 32 32.0 0.0% 31.98 31.98 31.98 31.98 31.98 - 0 0.0 768 767.5 768 767.5 32 32.0 0.0% 31.98 31.98 31.98 31.98 31.98 - 0 0.0 859 859.0 859 859.0 36 35.8 0.0% 33.63 33.63 35.79 35.79 48.74 - 0 0.0 1,003 1,002.7 1,003 1,002.7 42 41.8 0.0% 39.62 39.62 41.78 41.78 54.73 - 0 0.0 1,051 1,050.8 1,051 1,050.8 44 43.8 0.0% 41.32 41.32 43.79 43.79 58.59 - 80 80.0 1,171 1,170.8 1,091 1,090.8 45 45.5 6.8% 46.32 46.32 48.79 48.79 63.59 - 170 170.0 1,411 1,410.8 1,241 1,240.8 52 51.7 12.0% 56.32 56.32 58.79 58.79 73.59 - 0 0.0 874 874.4 874 874.4 36 36.4 0.0% 34.82 34.82 36.43 36.43 46.11 - 0 0.0 994 994.4 994 994.4 41 41.4 0.0% 39.82 39.82 41.43 41.43 51.11 - 0 0.0 574 573.6 574 573.6 24 23.9 0.0% 23.90 23.90 23.90 23.90 23.90 - 0 0.0 454 453.6 454 453.6 19 18.9 0.0% 18.90 18.90 18.90 18.90 18.90 - 0 0.0 946 946.4 946 946.4 39 39.4 0.0% 37.82 37.82 39.43 39.43 49.11 - 0 0.0 1,066 1,066.4 1,066 1,066.4 44 44.4 0.0% 42.82 42.82 44.43 44.43 54.11 - 54 53.9 1,210 1,210.2 1,156 1,156.2 48 48.2 4.5% 48.91 48.91 50.42 50.42 59.53 - 42 41.9 1,005 1,004.6 963 962.7 40 40.1 4.2% 39.62 39.62 41.86 41.86 55.26 - 36 35.9 1,048 1,048.3 1,012 1,012.4 42 42.2 3.4% 37.34 37.34 43.68 43.68 63.91 - 54 53.9 1,375 1,375.2 1,321 1,321.2 55 55.1 3.9% 55.06 55.06 57.30 57.30 70.70 - 66 65.9 1,615 1,615.2 1,549 1,549.2 65 64.6 4.1% 65.06 65.06 67.30 67.30 80.70 - 186 185.9 1,855 1,855.2 1,669 1,669.2 70 69.6 10.0% 75.06 75.06 77.30 77.30 90.70 - 72 71.6 1,257 1,256.6 1,185 1,185.0 49 49.4 5.7% 50.12 50.12 52.36 52.36 65.76 - 72 71.6 1,257 1,256.6 1,185 1,185.0 49 49.4 5.7% 50.12 50.12 52.36 52.36 65.76 - 120 120.0 876 875.8 756 755.8 31 31.5 13.7% 30.05 30.05 36.49 36.49 57.35 - 120 120.0 996 995.6 876 875.6 36 36.5 12.1% 35.04 35.04 41.48 41.48 62.34 - 120 120.0 832 832.1 712 712.1 30 29.7 14.4% 32.33 32.33 34.67 34.67 48.71

Triple-play pricing study 2Q 2011 © Analysys Mason

- 120 120.0 952 952.1 832 832.1 35 34.7 12.6% 37.33 37.33 39.67 39.67 53.71 - 120 120.0 1,072 1,072.1 952 952.1 40 39.7 11.2% 42.33 42.33 44.67 44.67 58.71

11.0 199 199.0 826 826.0 627 627.1 26 26.1 24.1% 32.18 32.18 34.42 34.42 47.82 11.0 199 199.0 1,066 1,066.0 867 867.1 36 36.1 18.7% 42.18 42.18 44.42 44.42 57.82 11.0 518 518.0 1,066 1,066.0 548 548.1 23 22.8 48.6% 42.18 42.18 44.42 44.42 57.82 11.0 369 368.9 826 826.0 457 457.2 19 19.0 44.7% 32.18 32.18 34.42 34.42 47.82 39.8 200 200.0 1,066 1,066.0 866 866.1 36 36.1 18.8% 42.18 42.18 44.42 44.42 57.82

- 170 170.0 850 849.9 680 679.9 28 28.3 20.0% 29.66 29.66 35.41 35.41 56.27 - 170 170.0 842 841.8 672 671.8 28 28.0 20.2% 32.49 32.49 35.07 35.07 50.60 - 170 170.0 1,042 1,042.3 872 872.3 36 36.3 16.3% 41.66 41.66 43.43 43.43 54.01 - 175 175.0 970 969.6 795 794.7 33 33.1 18.0% 34.65 34.65 40.40 40.40 61.26 - 175 175.0 962 961.5 787 786.5 33 32.8 18.2% 37.48 37.48 40.06 40.06 55.59 - 175 175.0 1,162 1,162.0 987 987.0 41 41.1 15.1% 46.65 46.65 48.42 48.42 59.00 - 120 120.0 1,090 1,089.9 970 969.9 40 40.4 11.0% 39.66 39.66 45.41 45.41 66.27 - 120 120.0 1,042 1,042.3 922 922.3 38 38.4 11.5% 41.66 41.66 43.43 43.43 54.01 - 0 0.0 842 841.8 842 841.8 35 35.1 0.0% 32.49 32.49 35.07 35.07 50.60 - 0 0.0 1,082 1,081.8 1,082 1,081.8 45 45.1 0.0% 42.49 42.49 45.07 45.07 60.60 - 0 0.0 775 775.4 775 775.4 32 32.3 0.0% 32.31 32.31 32.31 32.31 32.31 - 20 20.4 661 661.2 641 640.8 27 26.7 3.1% 27.55 27.55 27.55 27.55 27.55 - 0 0.0 924 924.2 924 924.2 39 38.5 0.0% 38.51 38.51 38.51 38.51 38.51 - 21 21.2 760 760.3 739 739.1 31 30.8 2.8% 31.68 31.68 31.68 31.68 31.68 - 0 0.0 1,064 1,063.9 1,064 1,063.9 44 44.3 0.0% 37.16 37.16 44.33 44.33 65.23 - 0 0.0 1,170 1,169.7 1,170 1,169.7 49 48.7 0.0% 41.57 41.57 48.74 48.74 69.64 - 0 0.0 1,067 1,066.8 1,067 1,066.8 44 44.5 0.0% 42.98 42.98 44.45 44.45 53.30 - 0 0.0 1,170 1,170.3 1,170 1,170.3 49 48.8 0.0% 47.29 47.29 48.76 48.76 57.61 - 0 0.0 1,163 1,162.8 1,163 1,162.8 48 48.5 0.0% 46.98 46.98 48.45 48.45 57.30 - 0 0.0 1,266 1,266.3 1,266 1,266.3 53 52.8 0.0% 51.29 51.29 52.76 52.76 61.61 - 113 113.2 1,135 1,135.4 1,022 1,022.3 43 42.6 10.0% 47.31 47.31 47.31 47.31 47.31 - 150 150.4 1,284 1,284.2 1,134 1,133.9 47 47.2 11.7% 53.51 53.51 53.51 53.51 53.51 - 0 0.0 1,424 1,423.9 1,424 1,423.9 59 59.3 0.0% 52.16 52.16 59.33 59.33 80.23 - 0 0.0 1,527 1,527.3 1,527 1,527.3 64 63.6 0.0% 56.47 56.47 63.64 63.64 84.54 - 0 0.0 1,427 1,426.8 1,427 1,426.8 59 59.5 0.0% 57.98 57.98 59.45 59.45 68.30 - 0 0.0 1,530 1,530.3 1,530 1,530.3 64 63.8 0.0% 62.29 62.29 63.76 63.76 72.61 - 0 0.0 1,523 1,522.8 1,523 1,522.8 63 63.5 0.0% 61.98 61.98 63.45 63.45 72.30 - 0 0.0 1,626 1,626.3 1,626 1,626.3 68 67.8 0.0% 66.29 66.29 67.76 67.76 76.61 - 0 0.0 618 617.8 618 617.8 26 25.7 0.0% 25.74 25.74 25.74 25.74 25.74 - 40 40.0 859 858.8 819 818.8 34 34.1 4.7% 35.34 35.34 35.78 35.78 38.43 - 0 0.0 1,011 1,010.9 1,011 1,010.9 42 42.1 0.0% 41.68 41.68 42.12 42.12 44.77 - 0 0.0 244,800 920.4 244,800 920.4 10,200 38.4 0.0% 10,200.00 38.35 10,200.00 38.35 10,200.00 - 0 0.0 270,000 1,015.2 270,000 1,015.2 11,250 42.3 0.0% 11,250.00 42.30 11,250.00 42.30 11,250.00 - 0 0.0 332,400 1,249.8 332,400 1,249.8 13,850 52.1 0.0% 13,850.00 52.08 13,850.00 52.08 13,850.00 - 0 0.0 382,800 1,439.3 382,800 1,439.3 15,950 60.0 0.0% 15,950.00 59.97 15,950.00 59.97 15,950.00

Triple-play pricing study 2Q 2011 © Analysys Mason

- 0 0.0 145,200 546.0 145,200 546.0 6,050 22.7 0.0% 6,050.00 22.75 6,050.00 22.75 6,050.00 - 0 0.0 170,400 640.7 170,400 640.7 7,100 26.7 0.0% 7,100.00 26.70 7,100.00 26.70 7,100.00 - 0 0.0 232,800 875.3 232,800 875.3 9,700 36.5 0.0% 9,700.00 36.47 9,700.00 36.47 9,700.00 - 0 0.0 283,200 1,064.8 283,200 1,064.8 11,800 44.4 0.0% 11,800.00 44.37 11,800.00 44.37 11,800.00 - 0 0.0 369,600 1,389.7 369,600 1,389.7 15,400 57.9 0.0% 15,400.00 57.90 15,400.00 57.90 15,400.00 - 0 0.0 417,600 1,570.2 417,600 1,570.2 17,400 65.4 0.0% 17,400.00 65.42 17,400.00 65.42 17,400.00 - 0 0.0 145,200 546.0 145,200 546.0 6,050 22.7 0.0% 6,050.00 22.75 6,050.00 22.75 6,050.00 - 0 0.0 170,400 640.7 170,400 640.7 7,100 26.7 0.0% 7,100.00 26.70 7,100.00 26.70 7,100.00 - 0 0.0 232,800 875.3 232,800 875.3 9,700 36.5 0.0% 9,700.00 36.47 9,700.00 36.47 9,700.00 - 0 0.0 283,200 1,064.8 283,200 1,064.8 11,800 44.4 0.0% 11,800.00 44.37 11,800.00 44.37 11,800.00 - 0 0.0 369,600 1,389.7 369,600 1,389.7 15,400 57.9 0.0% 15,400.00 57.90 15,400.00 57.90 15,400.00 - 0 0.0 417,600 1,570.2 417,600 1,570.2 17,400 65.4 0.0% 17,400.00 65.42 17,400.00 65.42 17,400.00 - 0 0.0 164,160 617.2 164,160 617.2 6,840 25.7 0.0% 6,840.00 25.72 6,840.00 25.72 6,840.00 - 0 0.0 317,801 1,194.9 317,801 1,194.9 13,242 49.8 0.0% 10,817.38 40.67 13,241.69 49.79 19,885.52 - 0 0.0 263,801 991.9 263,801 991.9 10,992 41.3 0.0% 8,567.38 32.21 10,991.69 41.33 17,635.52 - 0 0.0 368,201 1,384.4 368,201 1,384.4 15,342 57.7 0.0% 12,917.38 48.57 15,341.69 57.68 21,985.52 - 0 0.0 512,201 1,925.9 512,201 1,925.9 21,342 80.2 0.0% 18,917.38 71.13 21,341.69 80.24 27,985.52 - 0 0.0 224,256 843.2 224,256 843.2 9,344 35.1 0.0% 9,344.00 35.13 9,344.00 35.13 9,344.00 - 0 0.0 258,960 973.7 258,960 973.7 10,790 40.6 0.0% 10,790.00 40.57 10,790.00 40.57 10,790.00 - 0 0.0 302,160 1,136.1 302,160 1,136.1 12,590 47.3 0.0% 12,590.00 47.34 12,590.00 47.34 12,590.00 - 0 0.0 159,360 599.2 159,360 599.2 6,640 25.0 0.0% 6,640.00 24.97 6,640.00 24.97 6,640.00 - 0 0.0 183,360 689.4 183,360 689.4 7,640 28.7 0.0% 7,640.00 28.73 7,640.00 28.73 7,640.00 - 0 0.0 231,360 869.9 231,360 869.9 9,640 36.2 0.0% 9,640.00 36.25 9,640.00 36.25 9,640.00 - 0 0.0 267,360 1,005.3 267,360 1,005.3 11,140 41.9 0.0% 11,140.00 41.89 11,140.00 41.89 11,140.00 - 0 0.0 303,360 1,140.6 303,360 1,140.6 12,640 47.5 0.0% 12,640.00 47.53 12,640.00 47.53 12,640.00 - 0 0.0 183,360 689.4 183,360 689.4 7,640 28.7 0.0% 7,640.00 28.73 7,640.00 28.73 7,640.00 - 0 0.0 207,360 779.7 207,360 779.7 8,640 32.5 0.0% 8,640.00 32.49 8,640.00 32.49 8,640.00 - 0 0.0 255,360 960.2 255,360 960.2 10,640 40.0 0.0% 10,640.00 40.01 10,640.00 40.01 10,640.00 - 0 0.0 291,360 1,095.5 291,360 1,095.5 12,140 45.6 0.0% 12,140.00 45.65 12,140.00 45.65 12,140.00 - 0 0.0 327,360 1,230.9 327,360 1,230.9 13,640 51.3 0.0% 13,640.00 51.29 13,640.00 51.29 13,640.00 - 0 0.0 160,287 602.7 160,287 602.7 6,679 25.1 0.0% 5,266.55 19.80 6,678.63 25.11 11,636.54 - 0 0.0 184,287 692.9 184,287 692.9 7,679 28.9 0.0% 6,266.55 23.56 7,678.63 28.87 12,636.54 - 0 0.0 232,287 873.4 232,287 873.4 9,679 36.4 0.0% 8,266.55 31.08 9,678.63 36.39 14,636.54 - 0 0.0 268,287 1,008.8 268,287 1,008.8 11,179 42.0 0.0% 9,766.55 36.72 11,178.63 42.03 16,136.54 - 0 0.0 304,287 1,144.1 304,287 1,144.1 12,679 47.7 0.0% 11,266.55 42.36 12,678.63 47.67 17,636.54 - 0 0.0 184,287 692.9 184,287 692.9 7,679 28.9 0.0% 6,266.55 23.56 7,678.63 28.87 12,636.54 - 0 0.0 208,287 783.2 208,287 783.2 8,679 32.6 0.0% 7,266.55 27.32 8,678.63 32.63 13,636.54 - 0 0.0 256,287 963.6 256,287 963.6 10,679 40.2 0.0% 9,266.55 34.84 10,678.63 40.15 15,636.54 - 0 0.0 292,287 1,099.0 292,287 1,099.0 12,179 45.8 0.0% 10,766.55 40.48 12,178.63 45.79 17,136.54 - 0 0.0 316,287 1,189.2 316,287 1,189.2 13,179 49.6 0.0% 11,766.55 44.24 13,178.63 49.55 18,136.54 - 0 0.0 162,935 612.6 162,935 612.6 6,789 25.5 0.0% 5,485.59 20.63 6,788.98 25.53 11,580.10 - 0 0.0 186,935 702.9 186,935 702.9 7,789 29.3 0.0% 6,485.59 24.39 7,788.98 29.29 12,580.10

Triple-play pricing study 2Q 2011 © Analysys Mason

- 0 0.0 207,575 780.5 207,575 780.5 8,649 32.5 0.0% 7,345.59 27.62 8,648.98 32.52 13,440.10 - 0 0.0 162,012 609.2 162,012 609.2 6,751 25.4 0.0% 5,447.12 20.48 6,750.51 25.38 11,541.63 - 0 0.0 205,212 771.6 205,212 771.6 8,551 32.1 0.0% 7,247.12 27.25 8,550.51 32.15 13,341.63 - 0 0.0 222,012 834.8 222,012 834.8 9,251 34.8 0.0% 7,947.12 29.88 9,250.51 34.78 14,041.63 - 0 0.0 230,880 868.1 230,880 868.1 9,620 36.2 0.0% 9,620.00 36.17 9,620.00 36.17 9,620.00 - 0 0.0 250,080 940.3 250,080 940.3 10,420 39.2 0.0% 10,420.00 39.18 10,420.00 39.18 10,420.00 - 0 0.0 262,080 985.4 262,080 985.4 10,920 41.1 0.0% 10,920.00 41.06 10,920.00 41.06 10,920.00 - 0 0.0 298,080 1,120.8 298,080 1,120.8 12,420 46.7 0.0% 12,420.00 46.70 12,420.00 46.70 12,420.00 - 0 0.0 334,080 1,256.1 334,080 1,256.1 13,920 52.3 0.0% 13,920.00 52.34 13,920.00 52.34 13,920.00 - 0 0.0 370,080 1,391.5 370,080 1,391.5 15,420 58.0 0.0% 15,420.00 57.98 15,420.00 57.98 15,420.00 - 0 0.0 213,327 802.1 213,327 802.1 8,889 33.4 0.0% 7,476.55 28.11 8,888.63 33.42 13,846.54 - 0 0.0 231,807 871.6 231,807 871.6 9,659 36.3 0.0% 8,246.55 31.01 9,658.63 36.32 14,616.54 - 0 0.0 243,807 916.7 243,807 916.7 10,159 38.2 0.0% 8,746.55 32.89 10,158.63 38.20 15,116.54 - 0 0.0 279,807 1,052.1 279,807 1,052.1 11,659 43.8 0.0% 10,246.55 38.53 11,658.63 43.84 16,616.54 - 0 0.0 315,807 1,187.4 315,807 1,187.4 13,159 49.5 0.0% 11,746.55 44.17 13,158.63 49.48 18,116.54 - 0 0.0 351,807 1,322.8 351,807 1,322.8 14,659 55.1 0.0% 13,246.55 49.81 14,658.63 55.12 19,616.54 - 0 0.0 231,392 870.0 231,392 870.0 9,641 36.3 0.0% 9,069.02 34.10 9,641.34 36.25 13,075.25 - 0 0.0 243,392 915.2 243,392 915.2 10,141 38.1 0.0% 9,569.02 35.98 10,141.34 38.13 13,575.25 - 0 0.0 279,392 1,050.5 279,392 1,050.5 11,641 43.8 0.0% 11,069.02 41.62 11,641.34 43.77 15,075.25 - 0 0.0 315,392 1,185.9 315,392 1,185.9 13,141 49.4 0.0% 12,569.02 47.26 13,141.34 49.41 16,575.25 - 0 0.0 351,392 1,321.2 351,392 1,321.2 14,641 55.1 0.0% 14,069.02 52.90 14,641.34 55.05 18,075.25 - 0 0.0 225,327 847.2 225,327 847.2 9,389 35.3 0.0% 7,976.55 29.99 9,388.63 35.30 14,346.54 - 0 0.0 255,807 961.8 255,807 961.8 10,659 40.1 0.0% 9,246.55 34.77 10,658.63 40.08 15,616.54 - 0 0.0 267,807 1,007.0 267,807 1,007.0 11,159 42.0 0.0% 9,746.55 36.65 11,158.63 41.96 16,116.54 - 0 0.0 303,807 1,142.3 303,807 1,142.3 12,659 47.6 0.0% 11,246.55 42.29 12,658.63 47.60 17,616.54 - 0 0.0 339,807 1,277.7 339,807 1,277.7 14,159 53.2 0.0% 12,746.55 47.93 14,158.63 53.24 19,116.54 - 0 0.0 375,807 1,413.0 375,807 1,413.0 15,659 58.9 0.0% 14,246.55 53.57 15,658.63 58.88 20,616.54 - 1,250 4.7 60,000 225.6 58,750 220.9 2,448 9.2 2.1% 2,500.00 9.40 2,500.00 9.40 2,500.00 - 19,850 74.6 114,000 428.6 94,150 354.0 3,923 14.8 17.4% 4,750.00 17.86 4,750.00 17.86 4,750.00 - 28,850 108.5 156,000 586.6 127,150 478.1 5,298 19.9 18.5% 6,500.00 24.44 6,500.00 24.44 6,500.00 - 37,250 140.1 192,000 721.9 154,750 581.9 6,448 24.2 19.4% 8,000.00 30.08 8,000.00 30.08 8,000.00 - 37,250 140.1 216,000 812.2 178,750 672.1 7,448 28.0 17.2% 9,000.00 33.84 9,000.00 33.84 9,000.00 - 16,850 63.4 162,000 609.1 145,150 545.8 6,048 22.7 10.4% 6,750.00 25.38 6,750.00 25.38 6,750.00 - 16,850 63.4 169,200 636.2 152,350 572.8 6,348 23.9 10.0% 7,050.00 26.51 7,050.00 26.51 7,050.00 - 21,650 81.4 181,200 681.3 159,550 599.9 6,648 25.0 11.9% 7,550.00 28.39 7,550.00 28.39 7,550.00 - 32,450 122.0 224,400 843.7 191,950 721.7 7,998 30.1 14.5% 9,350.00 35.16 9,350.00 35.16 9,350.00 - 16,850 63.4 298,800 1,123.5 281,950 1,060.1 11,748 44.2 5.6% 12,450.00 46.81 12,450.00 46.81 12,450.00 - 27,650 104.0 450,000 1,692.0 422,350 1,588.0 17,598 66.2 6.1% 18,750.00 70.50 18,750.00 70.50 18,750.00 - 24,050 90.4 91,200 342.9 67,150 252.5 2,798 10.5 26.4% 3,800.00 14.29 3,800.00 14.29 3,800.00 - 24,050 90.4 98,400 370.0 74,350 279.6 3,098 11.6 24.4% 4,100.00 15.42 4,100.00 15.42 4,100.00 - 28,850 108.5 110,400 415.1 81,550 306.6 3,398 12.8 26.1% 4,600.00 17.30 4,600.00 17.30 4,600.00 - 39,650 149.1 153,600 577.5 113,950 428.5 4,748 17.9 25.8% 6,400.00 24.06 6,400.00 24.06 6,400.00

Triple-play pricing study 2Q 2011 © Analysys Mason

- 19,250 72.4 232,800 875.3 213,550 802.9 8,898 33.5 8.3% 9,700.00 36.47 9,700.00 36.47 9,700.00 - 30,050 113.0 384,000 1,443.8 353,950 1,330.9 14,748 55.5 7.8% 16,000.00 60.16 16,000.00 60.16 16,000.00 - 10,850 40.8 127,200 478.3 116,350 437.5 4,848 18.2 8.5% 5,300.00 19.93 5,300.00 19.93 5,300.00 - 15,650 58.8 184,800 694.8 169,150 636.0 7,048 26.5 8.5% 7,700.00 28.95 7,700.00 28.95 7,700.00 - 9,650 36.3 200,449 753.7 190,799 717.4 7,950 29.9 4.8% 6,933.49 26.07 8,352.04 31.40 13,339.25 - 15,650 58.8 260,449 979.3 244,799 920.4 10,200 38.4 6.0% 9,433.49 35.47 10,852.04 40.80 15,839.25 - 39 39.0 1,208 1,208.4 1,169 1,169.4 49 48.7 3.2% 50.35 50.35 50.35 50.35 50.35 - 69 69.0 1,328 1,328.4 1,259 1,259.4 52 52.5 5.2% 55.35 55.35 55.35 55.35 55.35 - 69 69.0 1,564 1,564.3 1,495 1,495.3 62 62.3 4.4% 65.18 65.18 65.18 65.18 65.18 - 69 69.0 1,760 1,760.4 1,691 1,691.4 70 70.5 3.9% 73.35 73.35 73.35 73.35 73.35 - 56 55.7 1,434 1,433.7 1,378 1,377.9 57 57.4 3.9% 56.04 56.04 59.74 59.74 81.92 - 68 67.8 1,314 1,313.9 1,246 1,246.1 52 51.9 5.2% 51.05 51.05 54.75 54.75 76.93 - 86 85.7 1,553 1,553.0 1,467 1,467.2 61 61.1 5.5% 61.01 61.01 64.71 64.71 86.89 - 98 97.8 1,434 1,433.7 1,336 1,335.9 56 55.7 6.8% 56.04 56.04 59.74 59.74 81.92 - 86 85.7 1,792 1,792.0 1,706 1,706.3 71 71.1 4.8% 70.97 70.97 74.67 74.67 96.85 - 98 97.8 1,672 1,672.5 1,575 1,574.7 66 65.6 5.8% 65.99 65.99 69.69 69.69 91.87 - 86 85.7 1,991 1,990.7 1,905 1,905.0 79 79.4 4.3% 79.25 79.25 82.95 82.95 105.13 - 98 97.8 1,871 1,870.7 1,773 1,772.9 74 73.9 5.2% 74.25 74.25 77.95 77.95 100.13 - 69 69.0 1,208 1,208.4 1,139 1,139.4 47 47.5 5.7% 50.35 50.35 50.35 50.35 50.35 - 69 69.0 1,328 1,328.4 1,259 1,259.4 52 52.5 5.2% 55.35 55.35 55.35 55.35 55.35 - 69 69.0 1,564 1,564.3 1,495 1,495.3 62 62.3 4.4% 65.18 65.18 65.18 65.18 65.18 - 69 69.0 1,760 1,760.4 1,691 1,691.4 70 70.5 3.9% 73.35 73.35 73.35 73.35 73.35 - 86 85.7 1,434 1,433.7 1,348 1,347.9 56 56.2 6.0% 56.04 56.04 59.74 59.74 81.92 - 98 97.8 1,314 1,313.9 1,216 1,216.1 51 50.7 7.4% 51.05 51.05 54.75 54.75 76.93 - 86 85.7 1,553 1,553.0 1,467 1,467.2 61 61.1 5.5% 61.01 61.01 64.71 64.71 86.89 - 99 99.0 1,434 1,433.7 1,335 1,334.7 56 55.6 6.9% 56.04 56.04 59.74 59.74 81.92 - 86 85.7 1,792 1,792.0 1,706 1,706.3 71 71.1 4.8% 70.97 70.97 74.67 74.67 96.85 - 98 97.8 1,672 1,672.5 1,575 1,574.7 66 65.6 5.8% 65.99 65.99 69.69 69.69 91.87 - 98 97.7 1,991 1,990.7 1,893 1,893.0 79 78.9 4.9% 79.25 79.25 82.95 82.95 105.13 - 110 109.8 1,871 1,870.7 1,761 1,760.9 73 73.4 5.9% 74.25 74.25 77.95 77.95 100.13 - 0 0.0 1,016 1,015.5 1,016 1,015.5 42 42.3 0.0% 33.91 33.91 42.31 42.31 71.92 - 0 0.0 1,544 1,543.5 1,544 1,543.5 64 64.3 0.0% 55.91 55.91 64.31 64.31 93.92 - 0 0.0 786 786.0 786 786.0 33 32.8 0.0% 32.75 32.75 32.75 32.75 32.75 - 0 0.0 1,026 1,026.0 1,026 1,026.0 43 42.8 0.0% 42.75 42.75 42.75 42.75 42.75 - 0 0.0 1,266 1,266.0 1,266 1,266.0 53 52.8 0.0% 52.75 52.75 52.75 52.75 52.75 - 0 0.0 1,746 1,746.0 1,746 1,746.0 73 72.8 0.0% 72.75 72.75 72.75 72.75 72.75 - 0 0.0 1,128 1,128.0 1,128 1,128.0 47 47.0 0.0% 47.00 47.00 47.00 47.00 47.00 - 0 0.0 1,368 1,368.0 1,368 1,368.0 57 57.0 0.0% 57.00 57.00 57.00 57.00 57.00 - 0 0.0 1,608 1,608.0 1,608 1,608.0 67 67.0 0.0% 67.00 67.00 67.00 67.00 67.00 - 0 0.0 2,088 2,088.0 2,088 2,088.0 87 87.0 0.0% 87.00 87.00 87.00 87.00 87.00 - 0 0.0 1,135 1,135.4 1,135 1,135.4 47 47.3 0.0% 38.91 38.91 47.31 47.31 76.91 - 0 0.0 1,375 1,375.4 1,375 1,375.4 57 57.3 0.0% 48.91 48.91 57.31 57.31 86.91

Triple-play pricing study 2Q 2011 © Analysys Mason

- 0 0.0 1,615 1,615.4 1,615 1,615.4 67 67.3 0.0% 58.91 58.91 67.31 67.31 96.91 - 0 0.0 2,095 2,095.4 2,095 2,095.4 87 87.3 0.0% 78.91 78.91 87.31 87.31 116.91 - 0 0.0 1,191 1,191.3 1,191 1,191.3 50 49.6 0.0% 45.99 45.99 49.64 49.64 71.51 - 0 0.0 1,311 1,311.3 1,311 1,311.3 55 54.6 0.0% 50.99 50.99 54.64 54.64 76.51 - 0 0.0 1,623 1,623.3 1,623 1,623.3 68 67.6 0.0% 63.99 63.99 67.64 67.64 89.51 - 0 0.0 1,743 1,743.3 1,743 1,743.3 73 72.6 0.0% 68.99 68.99 72.64 72.64 94.51 - 0 0.0 1,983 1,983.3 1,983 1,983.3 83 82.6 0.0% 78.99 78.99 82.64 82.64 104.51

0.0 100 100.0 1,303 1,302.6 1,203 1,202.6 50 50.1 7.7% 47.52 47.52 54.27 54.27 83.80 0.0 100 100.0 1,495 1,494.6 1,395 1,394.6 58 58.1 6.7% 55.52 55.52 62.27 62.27 91.80 0.0 100 100.0 1,831 1,830.6 1,731 1,730.6 72 72.1 5.5% 69.52 69.52 76.27 76.27 105.80 0.0 100 100.0 1,234 1,233.5 1,134 1,133.5 47 47.2 8.1% 46.02 46.02 51.40 51.40 78.67 0.0 100 100.0 1,289 1,289.4 1,189 1,189.4 50 49.6 7.8% 49.56 49.56 53.73 53.73 78.74 0.0 129 129.0 1,425 1,425.3 1,296 1,296.3 54 54.0 9.1% 54.01 54.01 59.39 59.39 86.66 0.0 129 129.0 1,505 1,505.2 1,376 1,376.2 57 57.3 8.6% 58.55 58.55 62.72 62.72 87.73

- 0 0.0 1,593 1,593.3 1,593 1,593.3 66 66.4 0.0% 61.01 61.01 66.39 66.39 93.66 - 0 0.0 1,673 1,673.2 1,673 1,673.2 70 69.7 0.0% 65.55 65.55 69.72 69.72 94.73

0.0 100 100.0 1,426 1,425.5 1,326 1,325.5 55 55.2 7.0% 54.02 54.02 59.40 59.40 86.67 0.0 100 100.0 1,457 1,457.4 1,357 1,357.4 57 56.6 6.9% 56.56 56.56 60.73 60.73 85.74 0.0 100 100.0 1,762 1,761.5 1,662 1,661.5 69 69.2 5.7% 68.02 68.02 73.40 73.40 100.67 0.0 100 100.0 1,817 1,817.4 1,717 1,717.4 72 71.6 5.5% 71.56 71.56 75.73 75.73 100.74

- 0 0.0 1,829 1,828.8 1,829 1,828.8 76 76.2 0.0% 16.08 16.08 76.20 76.20 256.56 - 155 154.8 625 624.7 470 469.9 20 19.6 24.8% 26.03 26.03 26.03 26.03 26.03 - 155 154.8 865 864.7 710 709.9 30 29.6 17.9% 36.03 36.03 36.03 36.03 36.03 - 163 162.8 961 960.7 798 797.9 33 33.2 16.9% 40.03 40.03 40.03 40.03 40.03 - 165 164.8 985 984.7 820 819.9 34 34.2 16.7% 41.03 41.03 41.03 41.03 41.03 - 155 154.8 985 984.7 830 829.9 35 34.6 15.7% 41.03 41.03 41.03 41.03 41.03 - 231 231.0 1,500 1,499.9 1,269 1,268.9 53 52.9 15.4% 58.26 58.26 62.49 62.49 87.89 - 151 151.0 1,716 1,715.9 1,565 1,564.9 65 65.2 8.8% 67.26 67.26 71.49 71.49 96.89 - 272 272.0 1,596 1,595.9 1,324 1,323.9 55 55.2 17.0% 62.26 62.26 66.49 66.49 91.89 - 176 176.0 1,812 1,811.9 1,636 1,635.9 68 68.2 9.7% 71.26 71.26 75.49 75.49 100.89 - 280 280.0 1,620 1,619.9 1,340 1,339.9 56 55.8 17.3% 63.26 63.26 67.49 67.49 92.89 - 180 180.0 1,836 1,835.9 1,656 1,655.9 69 69.0 9.8% 72.26 72.26 76.49 76.49 101.89 - 251 251.0 1,571 1,570.7 1,320 1,319.7 55 55.0 16.0% 61.21 61.21 65.44 65.44 90.84 - 131 131.0 1,787 1,786.7 1,656 1,655.7 69 69.0 7.3% 70.21 70.21 74.44 74.44 99.84 - 173 172.5 936 935.5 763 763.0 32 31.8 18.4% 38.98 38.98 38.98 38.98 38.98 - 173 172.5 1,056 1,055.5 883 883.0 37 36.8 16.3% 43.98 43.98 43.98 43.98 43.98 - 166 166.0 648 648.0 482 482.0 20 20.1 25.6% 27.00 27.00 27.00 27.00 27.00 - 238 238.0 792 792.0 554 554.0 23 23.1 30.1% 33.00 33.00 33.00 33.00 33.00 - 334 334.0 984 984.0 650 650.0 27 27.1 33.9% 41.00 41.00 41.00 41.00 41.00 - 406 406.0 1,128 1,128.0 722 722.0 30 30.1 36.0% 47.00 47.00 47.00 47.00 47.00 - 166 166.0 648 648.0 482 482.0 20 20.1 25.6% 27.00 27.00 27.00 27.00 27.00 - 166 166.0 1,008 1,008.0 842 842.0 35 35.1 16.5% 42.00 42.00 42.00 42.00 42.00

Triple-play pricing study 2Q 2011 © Analysys Mason

- 166 166.0 744 744.0 578 578.0 24 24.1 22.3% 31.00 31.00 31.00 31.00 31.00 - 166 166.0 744 744.0 578 578.0 24 24.1 22.3% 31.00 31.00 31.00 31.00 31.00 - 182 182.0 1,072 1,071.6 890 889.6 37 37.1 17.0% 40.42 40.42 44.65 44.65 70.05 - 326 326.0 1,360 1,359.6 1,034 1,033.6 43 43.1 24.0% 52.42 52.42 56.65 56.65 82.05 - 398 398.0 1,504 1,503.6 1,106 1,105.6 46 46.1 26.5% 58.42 58.42 62.65 62.65 88.05 - 182 182.0 1,072 1,071.6 890 889.6 37 37.1 17.0% 40.42 40.42 44.65 44.65 70.05 - 242 242.0 1,312 1,311.6 1,070 1,069.6 45 44.6 18.5% 50.42 50.42 54.65 54.65 80.05 - 242 242.0 1,312 1,311.6 1,070 1,069.6 45 44.6 18.5% 50.42 50.42 54.65 54.65 80.05 - 182 182.0 1,190 1,190.4 1,008 1,008.4 42 42.0 15.3% 45.37 45.37 49.60 49.60 75.00 - 182 182.0 1,190 1,190.4 1,008 1,008.4 42 42.0 15.3% 45.37 45.37 49.60 49.60 75.00 - 242 242.0 1,430 1,430.4 1,188 1,188.4 50 49.5 16.9% 55.37 55.37 59.60 59.60 85.00 - 242 242.0 1,430 1,430.4 1,188 1,188.4 50 49.5 16.9% 55.37 55.37 59.60 59.60 85.00 - 260 260.0 1,768 1,767.6 1,508 1,507.6 63 62.8 14.7% 69.42 69.42 73.65 73.65 99.05 - 260 260.0 1,768 1,767.6 1,508 1,507.6 63 62.8 14.7% 69.42 69.42 73.65 73.65 99.05 - 58 57.9 937 936.7 879 878.8 37 36.6 6.2% 39.03 39.03 39.03 39.03 39.03 - 68 67.9 1,057 1,056.7 989 988.8 41 41.2 6.4% 44.03 44.03 44.03 44.03 44.03 - 0 0.0 697 696.7 697 696.7 29 29.0 0.0% 29.03 29.03 29.03 29.03 29.03 - 212 211.8 1,303 1,303.3 1,092 1,091.5 45 45.5 16.3% 50.07 50.07 54.31 54.31 79.70 - 168 168.0 1,063 1,063.3 895 895.3 37 37.3 15.8% 40.07 40.07 44.31 44.31 69.70 - 0 0.0 823 823.3 823 823.3 34 34.3 0.0% 30.07 30.07 34.31 34.31 59.70 - 0 0.0 631 631.3 631 631.3 26 26.3 0.0% 22.07 22.07 26.31 26.31 51.70 - 232 231.8 1,398 1,398.1 1,166 1,166.3 49 48.6 16.6% 54.02 54.02 58.26 58.26 83.65 - 188 188.0 1,158 1,158.1 970 970.1 40 40.4 16.2% 44.02 44.02 48.26 48.26 73.65 - 0 0.0 936 935.5 936 935.5 39 39.0 0.0% 38.98 38.98 38.98 38.98 38.98 - 282 282.0 1,302 1,302.1 1,020 1,020.1 43 42.5 21.7% 50.02 50.02 54.26 54.26 79.65 - 210 210.0 1,062 1,062.1 852 852.1 36 35.5 19.8% 40.02 40.02 44.26 44.26 69.65 - 20 20.0 865 864.7 845 844.7 35 35.2 2.3% 36.03 36.03 36.03 36.03 36.03 - 30 30.0 985 984.7 955 954.7 40 39.8 3.0% 41.03 41.03 41.03 41.03 41.03 - 168 168.0 1,063 1,063.3 895 895.3 37 37.3 15.8% 40.07 40.07 44.31 44.31 69.70 - 192 192.0 1,303 1,303.3 1,111 1,111.3 46 46.3 14.7% 50.07 50.07 54.31 54.31 79.70 - 5 7.1 1,136 1,608.7 1,131 1,601.7 47 66.7 0.4% 26.63 37.72 47.33 67.03 108.17 - 5 7.1 1,264 1,790.2 1,259 1,783.2 52 74.3 0.4% 31.97 45.28 52.67 74.59 113.51 - 5 7.1 1,339 1,896.3 1,334 1,889.2 56 78.7 0.4% 35.09 49.70 55.79 79.01 116.63 - 5 7.1 1,388 1,966.0 1,383 1,958.9 58 81.6 0.4% 37.14 52.60 57.84 81.92 118.68 - 5 7.1 1,304 1,847.3 1,299 1,840.3 54 76.7 0.4% 33.65 47.66 54.35 76.97 115.19 - 5 7.1 1,457 2,062.9 1,452 2,055.8 60 85.7 0.3% 39.99 56.64 60.69 85.95 121.53 - 5 7.1 1,531 2,168.9 1,526 2,161.8 64 90.1 0.3% 43.11 61.06 63.81 90.37 124.65 - 5 7.1 1,581 2,238.6 1,576 2,231.5 66 93.0 0.3% 45.16 63.96 65.86 93.27 126.70 - 5 7.1 576 816.0 571 808.9 24 33.7 0.9% 22.04 31.22 24.01 34.00 35.77 - 5 7.1 733 1,037.9 728 1,030.8 30 43.0 0.7% 28.57 40.47 30.54 43.25 42.30 - 5 7.1 384 543.3 379 536.3 16 22.3 1.3% 14.02 19.86 15.99 22.64 27.75 - 5 7.1 466 659.6 461 652.5 19 27.2 1.1% 17.44 24.71 19.41 27.48 31.17

Triple-play pricing study 2Q 2011 © Analysys Mason

- 5 7.1 565 800.0 560 792.9 23 33.0 0.9% 21.57 30.55 23.54 33.33 35.30 - 5 7.1 615 870.3 610 863.3 25 36.0 0.8% 23.64 33.49 25.61 36.26 37.37 - 5 7.1 240 339.2 235 332.1 10 13.8 2.1% 9.98 14.13 9.98 14.13 9.98 - 5 7.1 360 509.2 355 502.1 15 20.9 1.4% 14.98 21.22 14.98 21.22 14.98 - 5 7.1 480 679.1 475 672.1 20 28.0 1.0% 19.98 28.30 19.98 28.30 19.98 - 5 7.1 384 543.2 379 536.1 16 22.3 1.3% 15.98 22.63 15.98 22.63 15.98 - 5 7.1 480 679.1 475 672.1 20 28.0 1.0% 19.98 28.30 19.98 28.30 19.98 - 5 7.1 624 883.4 619 876.3 26 36.5 0.8% 25.99 36.81 25.99 36.81 25.99 - 5 7.1 479 679.0 474 671.9 20 28.0 1.0% 18.01 25.51 19.98 28.29 31.74 - 5 7.1 575 814.9 570 807.9 24 33.7 0.9% 22.01 31.18 23.98 33.96 35.74 - 5 7.1 720 1,019.2 715 1,012.1 30 42.2 0.7% 28.02 39.69 29.99 42.47 41.75 - 5 7.1 1,305 1,848.6 1,300 1,841.5 54 76.7 0.4% 52.42 74.25 54.39 77.02 66.15 - 0 0.0 137 193.7 137 193.7 6 8.1 0.0% 5.70 8.07 5.70 8.07 5.70 - 0 0.0 182 258.3 182 258.3 8 10.8 0.0% 7.60 10.76 7.60 10.76 7.60 - 0 0.0 218 309.3 218 309.3 9 12.9 0.0% 9.10 12.89 9.10 12.89 9.10 - 0 0.0 293 414.7 293 414.7 12 17.3 0.0% 12.20 17.28 12.20 17.28 12.20 - 0 0.0 137 193.7 137 193.7 6 8.1 0.0% 5.70 8.07 5.70 8.07 5.70 - 0 0.0 182 258.3 182 258.3 8 10.8 0.0% 7.60 10.76 7.60 10.76 7.60 - 0 0.0 218 309.3 218 309.3 9 12.9 0.0% 9.10 12.89 9.10 12.89 9.10 - 0 0.0 293 414.7 293 414.7 12 17.3 0.0% 12.20 17.28 12.20 17.28 12.20 - 0 0.0 344 487.2 344 487.2 14 20.3 0.0% 13.20 18.70 14.33 20.30 21.12 - 0 0.0 385 545.0 385 545.0 16 22.7 0.0% 14.90 21.11 16.03 22.71 22.82 - 0 0.0 450 636.8 450 636.8 19 26.5 0.0% 17.60 24.93 18.73 26.53 25.52 - 0 0.0 498 704.8 498 704.8 21 29.4 0.0% 19.60 27.76 20.73 29.36 27.52 - 0 0.0 546 772.7 546 772.7 23 32.2 0.0% 21.60 30.60 22.73 32.20 29.52

0.0 65 92.7 276 390.9 211 298.2 9 12.4 23.7% 11.50 16.29 11.50 16.29 11.50 0.0 65 92.7 317 448.7 251 356.0 10 14.8 20.7% 13.20 18.69 13.20 18.69 13.20 0.0 65 92.7 382 540.5 316 447.8 13 18.7 17.1% 15.90 22.52 15.90 22.52 15.90 0.0 65 92.7 430 608.4 364 515.8 15 21.5 15.2% 17.90 25.35 17.90 25.35 17.90 0.0 65 92.7 478 676.4 412 583.7 17 24.3 13.7% 19.90 28.18 19.90 28.18 19.90

- 0 0.0 302 428.3 302 428.3 13 17.8 0.0% 12.60 17.85 12.60 17.85 12.60 - 0 0.0 375 531.3 375 531.3 16 22.1 0.0% 15.63 22.14 15.63 22.14 15.63 - 0 0.0 448 633.9 448 633.9 19 26.4 0.0% 18.65 26.41 18.65 26.41 18.65 - 0 0.0 448 633.9 448 633.9 19 26.4 0.0% 18.65 26.41 18.65 26.41 18.65 - 0 0.0 327 462.6 327 462.6 14 19.3 0.0% 13.61 19.28 13.61 19.28 13.61 - 0 0.0 472 668.6 472 668.6 20 27.9 0.0% 19.67 27.86 19.67 27.86 19.67 - 0 0.0 520 736.9 520 736.9 22 30.7 0.0% 21.68 30.70 21.68 30.70 21.68 - 0 0.0 399 565.6 399 565.6 17 23.6 0.0% 16.64 23.57 16.64 23.57 16.64 - 0 0.0 443 627.5 443 627.5 18 26.1 0.0% 18.46 26.14 18.46 26.14 18.46 - 0 0.0 841 1,190.8 841 1,190.8 35 49.6 0.0% 31.72 44.93 35.03 49.62 47.55 - 0 0.0 748 1,060.0 748 1,060.0 31 44.2 0.0% 27.87 39.47 31.18 44.17 43.70 - 0 0.0 790 229.2 790 229.2 33 9.6 0.0% 32.90 9.55 32.90 9.55 32.90

Triple-play pricing study 2Q 2011 © Analysys Mason

- 0 0.0 238 69.0 238 69.0 10 2.9 0.0% 9.90 2.87 9.90 2.87 9.90 - 26 7.5 1,198 347.7 1,172 340.1 49 14.2 2.2% 49.90 14.49 49.90 14.49 49.90 - 36 10.4 1,438 417.3 1,402 406.9 58 17.0 2.5% 59.90 17.39 59.90 17.39 59.90 - 36 10.4 886 257.1 850 246.7 35 10.3 4.1% 36.90 10.71 36.90 10.71 36.90 - 49 14.2 1,750 507.9 1,701 493.7 71 20.6 2.8% 72.90 21.16 72.90 21.16 72.90 - 49 14.2 1,198 347.7 1,149 333.5 48 13.9 4.1% 49.90 14.49 49.90 14.49 49.90 - 79 22.9 2,470 716.9 2,391 694.0 100 28.9 3.2% 102.90 29.87 102.90 29.87 102.90 - 79 22.9 1,918 556.7 1,839 533.8 77 22.2 4.1% 79.90 23.19 79.90 23.19 79.90 - 0 0.0 2,398 696.0 2,398 696.0 100 29.0 0.0% 99.90 29.00 99.90 29.00 99.90 - 71 20.6 2,278 661.2 2,207 640.6 92 26.7 3.1% 94.90 27.55 94.90 27.55 94.90 - 71 20.6 1,726 500.9 1,655 480.3 69 20.0 4.1% 71.90 20.87 71.90 20.87 71.90 - 84 24.4 2,590 751.7 2,506 727.4 104 30.3 3.2% 107.90 31.32 107.90 31.32 107.90 - 84 24.4 2,038 591.5 1,954 567.1 81 23.6 4.1% 84.90 24.65 84.90 24.65 84.90 - 114 33.1 3,310 960.7 3,196 927.7 133 38.7 3.4% 137.90 40.03 137.90 40.03 137.90 - 114 33.1 2,758 800.5 2,644 767.4 110 32.0 4.1% 114.90 33.35 114.90 33.35 114.90 - 0 0.0 1,080 313.5 1,080 313.5 45 13.1 0.0% 45.00 13.06 45.00 13.06 45.00 - 0 0.0 1,416 411.1 1,416 411.1 59 17.1 0.0% 59.00 17.13 59.00 17.13 59.00 - 0 0.0 2,376 689.7 2,376 689.7 99 28.7 0.0% 99.00 28.74 99.00 28.74 99.00 - 0 0.0 1,320 383.2 1,320 383.2 55 16.0 0.0% 55.00 15.97 55.00 15.97 55.00 - 0 0.0 1,656 480.7 1,656 480.7 69 20.0 0.0% 69.00 20.03 69.00 20.03 69.00 - 0 0.0 2,496 724.6 2,496 724.6 104 30.2 0.0% 104.00 30.19 104.00 30.19 104.00 - 120 34.8 1,536 445.9 1,416 411.1 59 17.1 7.8% 64.00 18.58 64.00 18.58 64.00 - 144 41.8 1,896 550.4 1,752 508.6 73 21.2 7.6% 79.00 22.93 79.00 22.93 79.00 - 180 52.3 2,376 689.7 2,196 637.5 92 26.6 7.6% 99.00 28.74 99.00 28.74 99.00 - 132 38.3 1,776 515.6 1,644 477.2 69 19.9 7.4% 74.00 21.48 74.00 21.48 74.00 - 156 45.3 2,064 599.2 1,908 553.9 80 23.1 7.6% 86.00 24.96 86.00 24.96 86.00 - 192 55.7 2,496 724.6 2,304 668.8 96 27.9 7.7% 104.00 30.19 104.00 30.19 104.00 - 60 17.4 936 271.7 876 254.3 37 10.6 6.4% 39.00 11.32 39.00 11.32 39.00 - 120 34.8 1,416 411.1 1,296 376.2 54 15.7 8.5% 59.00 17.13 59.00 17.13 59.00 - 240 69.7 2,376 689.7 2,136 620.1 89 25.8 10.1% 99.00 28.74 99.00 28.74 99.00 - 60 17.4 1,176 341.4 1,116 324.0 47 13.5 5.1% 49.00 14.22 49.00 14.22 49.00 - 120 34.8 1,656 480.7 1,536 445.9 64 18.6 7.2% 69.00 20.03 69.00 20.03 69.00 - 240 69.7 2,616 759.4 2,376 689.7 99 28.7 9.2% 109.00 31.64 109.00 31.64 109.00 - 135 39.2 1,776 515.6 1,641 476.4 68 19.8 7.6% 74.00 21.48 74.00 21.48 74.00 - 186 54.0 2,184 634.0 1,998 580.0 83 24.2 8.5% 91.00 26.42 91.00 26.42 91.00 - 315 91.4 3,216 933.6 2,901 842.1 121 35.1 9.8% 134.00 38.90 134.00 38.90 134.00 - 0 0.0 576 167.2 576 167.2 24 7.0 0.0% 24.00 6.97 24.00 6.97 24.00 - 0 0.0 816 236.9 816 236.9 34 9.9 0.0% 34.00 9.87 34.00 9.87 34.00 - 0 0.0 1,536 445.9 1,536 445.9 64 18.6 0.0% 64.00 18.58 64.00 18.58 64.00 - 0 0.0 2,256 654.9 2,256 654.9 94 27.3 0.0% 94.00 27.29 94.00 27.29 94.00 - 0 0.0 600 174.2 600 174.2 25 7.3 0.0% 25.00 7.26 25.00 7.26 25.00 - 0 0.0 840 243.8 840 243.8 35 10.2 0.0% 35.00 10.16 35.00 10.16 35.00

Triple-play pricing study 2Q 2011 © Analysys Mason

- 0 0.0 1,560 452.9 1,560 452.9 65 18.9 0.0% 65.00 18.87 65.00 18.87 65.00 - 0 0.0 2,280 661.9 2,280 661.9 95 27.6 0.0% 95.00 27.58 95.00 27.58 95.00 - 0 0.0 576 167.2 576 167.2 24 7.0 0.0% 24.00 6.97 24.00 6.97 24.00 - 0 0.0 816 236.9 816 236.9 34 9.9 0.0% 34.00 9.87 34.00 9.87 34.00 - 0 0.0 1,536 445.9 1,536 445.9 64 18.6 0.0% 64.00 18.58 64.00 18.58 64.00 - 0 0.0 2,256 654.9 2,256 654.9 94 27.3 0.0% 94.00 27.29 94.00 27.29 94.00 - 0 0.0 600 174.2 600 174.2 25 7.3 0.0% 25.00 7.26 25.00 7.26 25.00 - 0 0.0 840 243.8 840 243.8 35 10.2 0.0% 35.00 10.16 35.00 10.16 35.00 - 0 0.0 1,560 452.9 1,560 452.9 65 18.9 0.0% 65.00 18.87 65.00 18.87 65.00 - 0 0.0 2,280 661.9 2,280 661.9 95 27.6 0.0% 95.00 27.58 95.00 27.58 95.00 - 30 30.0 600 600.0 570 570.0 24 23.8 5.0% 25.00 25.00 25.00 25.00 25.00 - 30 30.0 840 840.0 810 810.0 34 33.8 3.6% 35.00 35.00 35.00 35.00 35.00 - 30 30.0 1,200 1,200.0 1,170 1,170.0 49 48.8 2.5% 50.00 50.00 50.00 50.00 50.00 - 30 30.0 1,164 1,163.8 1,134 1,133.8 47 47.2 2.6% 39.18 39.18 48.49 48.49 70.24 - 30 30.0 1,404 1,403.8 1,374 1,373.8 57 57.2 2.1% 49.18 49.18 58.49 58.49 80.24 - 30 30.0 1,764 1,763.8 1,734 1,733.8 72 72.2 1.7% 64.18 64.18 73.49 73.49 95.24 - 30 30.0 864 864.0 834 834.0 35 34.8 3.5% 36.00 36.00 36.00 36.00 36.00 - 30 30.0 1,104 1,104.0 1,074 1,074.0 45 44.8 2.7% 46.00 46.00 46.00 46.00 46.00 - 30 30.0 1,464 1,464.0 1,434 1,434.0 60 59.8 2.0% 61.00 61.00 61.00 61.00 61.00 - 30 30.0 1,428 1,427.8 1,398 1,397.8 58 58.2 2.1% 50.18 50.18 59.49 59.49 81.24 - 30 30.0 1,668 1,667.8 1,638 1,637.8 68 68.2 1.8% 60.18 60.18 69.49 69.49 91.24 - 30 30.0 2,028 2,027.8 1,998 1,997.8 83 83.2 1.5% 75.18 75.18 84.49 84.49 106.24 - 0 0.0 1,009 1,009.2 1,009 1,009.2 42 42.1 0.0% 42.05 42.05 42.05 42.05 42.05 - 0 0.0 1,249 1,249.2 1,249 1,249.2 52 52.0 0.0% 52.05 52.05 52.05 52.05 52.05 - 0 0.0 1,609 1,609.2 1,609 1,609.2 67 67.1 0.0% 67.05 67.05 67.05 67.05 67.05 - 20 20.0 1,356 1,356.3 1,336 1,336.3 56 55.7 1.5% 50.33 50.33 56.51 56.51 78.41 - 20 20.0 1,596 1,596.3 1,576 1,576.3 66 65.7 1.3% 60.33 60.33 66.51 66.51 88.41 - 20 20.0 1,956 1,956.3 1,936 1,936.3 81 80.7 1.0% 75.33 75.33 81.51 81.51 103.41 - 20 20.0 1,389 1,389.2 1,369 1,369.2 57 57.0 1.4% 55.24 55.24 57.88 57.88 73.74 - 20 20.0 1,629 1,629.2 1,609 1,609.2 67 67.0 1.2% 65.24 65.24 67.88 67.88 83.74 - 20 20.0 1,989 1,989.2 1,969 1,969.2 82 82.0 1.0% 80.24 80.24 82.88 82.88 98.74 - 20 20.0 1,020 1,020.0 1,000 1,000.0 42 41.7 2.0% 42.50 42.50 42.50 42.50 42.50 - 20 20.0 1,260 1,260.0 1,240 1,240.0 52 51.7 1.6% 52.50 52.50 52.50 52.50 52.50 - 20 20.0 1,620 1,620.0 1,600 1,600.0 67 66.7 1.2% 67.50 67.50 67.50 67.50 67.50 - 0 0.0 1,404 1,404.3 1,404 1,404.3 59 58.5 0.0% 52.33 52.33 58.51 58.51 80.41 - 0 0.0 1,437 1,437.2 1,437 1,437.2 60 59.9 0.0% 57.24 57.24 59.88 59.88 75.74 - 0 0.0 1,644 1,644.3 1,644 1,644.3 69 68.5 0.0% 62.33 62.33 68.51 68.51 90.41 - 0 0.0 1,677 1,677.2 1,677 1,677.2 70 69.9 0.0% 67.24 67.24 69.88 69.88 85.74 - 0 0.0 2,004 2,004.3 2,004 2,004.3 84 83.5 0.0% 77.33 77.33 83.51 83.51 105.41 - 0 0.0 2,037 2,037.2 2,037 2,037.2 85 84.9 0.0% 82.24 82.24 84.88 84.88 100.74 - 0 0.0 886 885.6 886 885.6 37 36.9 0.0% 36.90 36.90 36.90 36.90 36.90 - 0 0.0 1,126 1,125.6 1,126 1,125.6 47 46.9 0.0% 46.90 46.90 46.90 46.90 46.90

Triple-play pricing study 2Q 2011 © Analysys Mason

- 0 0.0 1,558 1,557.6 1,558 1,557.6 65 64.9 0.0% 64.90 64.90 64.90 64.90 64.90 39.0 130 130.0 1,265 1,264.8 1,135 1,134.8 47 47.3 10.3% 47.78 47.78 52.70 52.70 70.83 39.0 130 130.0 1,505 1,504.8 1,375 1,374.8 57 57.3 8.6% 57.78 57.78 62.70 62.70 80.83 39.0 130 130.0 1,865 1,864.8 1,735 1,734.8 72 72.3 7.0% 72.78 72.78 77.70 77.70 95.83

- 0 0.0 10,272 1,313.0 10,272 1,313.0 428 54.7 0.0% 428.00 54.71 428.00 54.71 428.00 - 0 0.0 11,472 1,466.4 11,472 1,466.4 478 61.1 0.0% 478.00 61.10 478.00 61.10 478.00 - 0 0.0 12,672 1,619.7 12,672 1,619.7 528 67.5 0.0% 528.00 67.49 528.00 67.49 528.00 - 0 0.0 10,776 1,377.4 10,776 1,377.4 449 57.4 0.0% 449.00 57.39 449.00 57.39 449.00 - 0 0.0 13,176 1,684.2 13,176 1,684.2 549 70.2 0.0% 549.00 70.17 549.00 70.17 549.00 - 0 0.0 14,316 1,829.9 14,316 1,829.9 597 76.2 0.0% 525.70 67.19 596.51 76.25 820.10 - 0 0.0 15,516 1,983.3 15,516 1,983.3 647 82.6 0.0% 575.70 73.59 646.51 82.64 870.10 - 0 0.0 16,716 2,136.7 16,716 2,136.7 697 89.0 0.0% 625.70 79.98 696.51 89.03 920.10 - 0 0.0 14,820 1,894.3 14,820 1,894.3 618 78.9 0.0% 546.70 69.88 617.51 78.93 841.10 - 0 0.0 17,220 2,201.1 17,220 2,201.1 718 91.7 0.0% 646.70 82.66 717.51 91.71 941.10 - 0 0.0 10,776 1,377.4 10,776 1,377.4 449 57.4 0.0% 449.00 57.39 449.00 57.39 449.00 - 0 0.0 13,176 1,684.2 13,176 1,684.2 549 70.2 0.0% 549.00 70.17 549.00 70.17 549.00 - 0 0.0 33,360 4,264.1 33,360 4,264.1 1,390 177.7 0.0% 1,390.00 177.67 1,390.00 177.67 1,390.00 - 0 0.0 5,928 757.7 5,928 757.7 247 31.6 0.0% 247.00 31.57 247.00 31.57 247.00 - 0 0.0 8,328 1,064.5 8,328 1,064.5 347 44.4 0.0% 347.00 44.35 347.00 44.35 347.00 - 0 0.0 10,728 1,371.3 10,728 1,371.3 447 57.1 0.0% 447.00 57.14 447.00 57.14 447.00 - 0 0.0 13,128 1,678.0 13,128 1,678.0 547 69.9 0.0% 547.00 69.92 547.00 69.92 547.00 - 0 0.0 34,728 4,438.9 34,728 4,438.9 1,447 185.0 0.0% 1,447.00 184.96 1,447.00 184.96 1,447.00

98.9 2,990 382.2 6,528 834.4 3,538 452.2 147 18.8 45.8% 272.00 34.77 272.00 34.77 272.00 98.9 2,990 382.2 8,928 1,141.2 5,938 759.0 247 31.6 33.5% 372.00 47.55 372.00 47.55 372.00 98.9 2,990 382.2 11,328 1,447.9 8,338 1,065.8 347 44.4 26.4% 472.00 60.33 472.00 60.33 472.00 98.9 2,990 382.2 13,728 1,754.7 10,738 1,372.5 447 57.2 21.8% 572.00 73.11 572.00 73.11 572.00 98.9 2,990 382.2 35,328 4,515.6 32,338 4,133.4 1,347 172.2 8.5% 1,472.00 188.15 1,472.00 188.15 1,472.00

170.0 2,990 382.2 11,426 1,460.5 8,436 1,078.4 352 44.9 26.2% 446.19 57.03 476.10 60.86 655.57 170.0 2,990 382.2 13,826 1,767.3 10,836 1,385.1 452 57.7 21.6% 546.19 69.81 576.10 73.64 755.57 170.0 2,990 382.2 16,226 2,074.1 13,236 1,691.9 552 70.5 18.4% 646.19 82.60 676.10 86.42 855.57 170.0 2,990 382.2 18,626 2,380.8 15,636 1,998.7 652 83.3 16.1% 746.19 95.38 776.10 99.20 955.57 170.0 2,990 382.2 40,226 5,141.7 37,236 4,759.6 1,552 198.3 7.4% 1,646.19 210.42 1,676.10 214.24 1,855.57

- 0 0.0 10,272 1,313.0 10,272 1,313.0 428 54.7 0.0% 428.00 54.71 428.00 54.71 428.00 - 0 0.0 11,472 1,466.4 11,472 1,466.4 478 61.1 0.0% 478.00 61.10 478.00 61.10 478.00 - 0 0.0 12,672 1,619.7 12,672 1,619.7 528 67.5 0.0% 528.00 67.49 528.00 67.49 528.00 - 240 30.7 10,776 1,377.4 10,536 1,346.7 439 56.1 2.2% 449.00 57.39 449.00 57.39 449.00 - 600 76.7 13,176 1,684.2 12,576 1,607.5 524 67.0 4.6% 549.00 70.17 549.00 70.17 549.00 - 0 0.0 11,208 1,432.6 11,208 1,432.6 467 59.7 0.0% 467.00 59.69 467.00 59.69 467.00 - 0 0.0 12,408 1,586.0 12,408 1,586.0 517 66.1 0.0% 517.00 66.08 517.00 66.08 517.00 - 0 0.0 13,608 1,739.4 13,608 1,739.4 567 72.5 0.0% 567.00 72.47 567.00 72.47 567.00 - 240 30.7 11,712 1,497.0 11,472 1,466.4 478 61.1 2.0% 488.00 62.38 488.00 62.38 488.00 - 600 76.7 14,112 1,803.8 13,512 1,727.1 563 72.0 4.3% 588.00 75.16 588.00 75.16 588.00

Triple-play pricing study 2Q 2011 © Analysys Mason

- 0 0.0 11,472 1,466.4 11,472 1,466.4 478 61.1 0.0% 478.00 61.10 478.00 61.10 478.00 - 0 0.0 12,672 1,619.7 12,672 1,619.7 528 67.5 0.0% 528.00 67.49 528.00 67.49 528.00 - 0 0.0 16,272 2,079.9 16,272 2,079.9 678 86.7 0.0% 678.00 86.66 678.00 86.66 678.00 - 0 0.0 15,221 1,945.5 15,221 1,945.5 634 81.1 0.0% 531.90 67.99 634.19 81.06 1,019.59 - 0 0.0 13,767 1,759.7 13,767 1,759.7 574 73.3 0.0% 523.26 66.88 573.64 73.32 814.71 - 0 0.0 13,514 1,727.4 13,514 1,727.4 563 72.0 0.0% 534.76 68.35 563.08 71.97 733.01 - 0 0.0 15,026 1,920.6 15,026 1,920.6 626 80.0 0.0% 597.76 76.41 626.08 80.03 796.01 - 0 0.0 16,421 2,098.9 16,421 2,098.9 684 87.5 0.0% 581.90 74.38 684.19 87.45 1,069.59 - 0 0.0 14,967 1,913.1 14,967 1,913.1 624 79.7 0.0% 573.26 73.27 623.64 79.71 864.71 - 0 0.0 14,714 1,880.7 14,714 1,880.7 613 78.4 0.0% 584.76 74.74 613.08 78.36 783.01 - 0 0.0 16,226 2,074.0 16,226 2,074.0 676 86.4 0.0% 647.76 82.80 676.08 86.42 846.01 - 0 0.0 17,621 2,252.3 17,621 2,252.3 734 93.8 0.0% 631.90 80.77 734.19 93.84 1,119.59 - 0 0.0 16,167 2,066.5 16,167 2,066.5 674 86.1 0.0% 623.26 79.67 673.64 86.10 914.71 - 0 0.0 15,914 2,034.1 15,914 2,034.1 663 84.8 0.0% 634.76 81.14 663.08 84.76 833.01 - 0 0.0 17,426 2,227.4 17,426 2,227.4 726 92.8 0.0% 697.76 89.19 726.08 92.81 896.01 - 240 30.7 15,725 2,009.9 15,485 1,979.2 645 82.5 1.5% 552.90 70.67 655.19 83.75 1,040.59 - 240 30.7 14,271 1,824.2 14,031 1,793.5 585 74.7 1.7% 544.26 69.57 594.64 76.01 835.71 - 240 30.7 14,018 1,791.8 13,778 1,761.1 574 73.4 1.7% 555.76 71.04 584.08 74.66 754.01 - 240 30.7 15,530 1,985.0 15,290 1,954.4 637 81.4 1.5% 618.76 79.09 647.08 82.71 817.01 - 600 76.7 18,125 2,316.7 17,525 2,240.0 730 93.3 3.3% 652.90 83.45 755.19 96.53 1,140.59 - 600 76.7 16,671 2,130.9 16,071 2,054.2 670 85.6 3.6% 644.26 82.35 694.64 88.79 935.71 - 600 76.7 16,418 2,098.6 15,818 2,021.9 659 84.2 3.7% 655.76 83.82 684.08 87.44 854.01 - 600 76.7 17,930 2,291.8 17,330 2,215.1 722 92.3 3.3% 718.76 91.87 747.08 95.49 917.01

0.0 150 19.2 13,392 1,711.8 13,242 1,692.6 552 70.5 1.1% 558.00 71.32 558.00 71.32 558.00 0.0 150 19.2 14,328 1,831.4 14,178 1,812.2 591 75.5 1.0% 597.00 76.31 597.00 76.31 597.00 0.0 150 19.2 15,792 2,018.5 15,642 1,999.4 652 83.3 0.9% 658.00 84.11 658.00 84.11 658.00 0.0 150 19.2 16,728 2,138.2 16,578 2,119.0 691 88.3 0.9% 697.00 89.09 697.00 89.09 697.00 0.0 150 19.2 18,672 2,386.7 18,522 2,367.5 772 98.6 0.8% 778.00 99.44 778.00 99.44 778.00 0.0 150 19.2 19,608 2,506.3 19,458 2,487.1 811 103.6 0.8% 817.00 104.43 817.00 104.43 817.00

- 150 19.2 25,392 3,245.6 25,242 3,226.4 1,052 134.4 0.6% 1,058.00 135.23 1,058.00 135.23 1,058.00 - 1,164 148.8 26,328 3,365.2 25,164 3,216.5 1,049 134.0 4.4% 1,097.00 140.22 1,097.00 140.22 1,097.00 - 150 19.2 42,192 5,393.0 42,042 5,373.8 1,752 223.9 0.4% 1,758.00 224.71 1,758.00 224.71 1,758.00 - 150 19.2 66,192 8,460.7 66,042 8,441.5 2,752 351.7 0.2% 2,758.00 352.53 2,758.00 352.53 2,758.00

0.0 150 19.2 16,968 2,168.8 16,818 2,149.7 701 89.6 0.9% 707.00 90.37 707.00 90.37 707.00 0.0 150 19.2 18,672 2,386.7 18,522 2,367.5 772 98.6 0.8% 778.00 99.44 778.00 99.44 778.00

- 150 19.2 25,392 3,245.6 25,242 3,226.4 1,052 134.4 0.6% 1,058.00 135.23 1,058.00 135.23 1,058.00 - 150 19.2 42,192 5,393.0 42,042 5,373.8 1,752 223.9 0.4% 1,758.00 224.71 1,758.00 224.71 1,758.00 - 150 19.2 66,192 8,460.7 66,042 8,441.5 2,752 351.7 0.2% 2,758.00 352.53 2,758.00 352.53 2,758.00

0.0 150 19.2 17,501 2,237.0 17,351 2,217.8 723 92.4 0.9% 635.42 81.22 729.22 93.21 1,099.70 0.0 150 19.2 18,437 2,356.7 18,287 2,337.5 762 97.4 0.8% 674.42 86.20 768.22 98.19 1,138.70 0.0 150 19.2 19,901 2,543.8 19,751 2,524.6 823 105.2 0.8% 735.42 94.00 829.22 105.99 1,199.70 0.0 150 19.2 20,837 2,663.4 20,687 2,644.3 862 110.2 0.7% 774.42 98.99 868.22 110.98 1,238.70

Triple-play pricing study 2Q 2011 © Analysys Mason

0.0 150 19.2 22,781 2,911.9 22,631 2,892.7 943 120.5 0.7% 855.42 109.34 949.22 121.33 1,319.70 0.0 150 19.2 23,717 3,031.5 23,567 3,012.4 982 125.5 0.6% 894.42 114.33 988.22 126.31 1,358.70 0.0 150 19.2 29,501 3,770.9 29,351 3,751.7 1,223 156.3 0.5% 1,135.42 145.13 1,229.22 157.12 1,599.70 0.0 150 19.2 30,437 3,890.5 30,287 3,871.3 1,262 161.3 0.5% 1,174.42 150.11 1,268.22 162.10 1,638.70 0.0 150 19.2 46,301 5,918.2 46,151 5,899.1 1,923 245.8 0.3% 1,835.42 234.60 1,929.22 246.59 2,299.70 0.0 150 19.2 70,301 8,985.9 70,151 8,966.7 2,923 373.6 0.2% 2,835.42 362.42 2,929.22 374.41 3,299.70 0.0 150 19.2 18,411 2,353.4 18,261 2,334.2 761 97.3 0.8% 738.82 94.44 767.14 98.06 937.07 0.0 150 19.2 19,347 2,473.0 19,197 2,453.8 800 102.2 0.8% 777.82 99.42 806.14 103.04 976.07 0.0 150 19.2 20,811 2,660.1 20,661 2,640.9 861 110.0 0.7% 838.82 107.22 867.14 110.84 1,037.07 0.0 150 19.2 21,747 2,779.8 21,597 2,760.6 900 115.0 0.7% 877.82 112.20 906.14 115.82 1,076.07 0.0 150 19.2 23,691 3,028.2 23,541 3,009.1 981 125.4 0.6% 958.82 122.56 987.14 126.18 1,157.07 0.0 150 19.2 24,627 3,147.9 24,477 3,128.7 1,020 130.4 0.6% 997.82 127.54 1,026.14 131.16 1,196.07 0.0 150 19.2 30,411 3,887.2 30,261 3,868.0 1,261 161.2 0.5% 1,238.82 158.35 1,267.14 161.97 1,437.07 0.0 150 19.2 31,347 4,006.8 31,197 3,987.7 1,300 166.2 0.5% 1,277.82 163.33 1,306.14 166.95 1,476.07 0.0 150 19.2 47,211 6,034.6 47,061 6,015.4 1,961 250.6 0.3% 1,938.82 247.82 1,967.14 251.44 2,137.07 0.0 150 19.2 71,211 9,102.2 71,061 9,083.1 2,961 378.5 0.2% 2,938.82 375.64 2,967.14 379.26 3,137.07

- 0 0.0 9,552 1,220.9 9,552 1,220.9 398 50.9 0.0% 398.00 50.87 398.00 50.87 398.00 - 360 46.0 10,272 1,313.0 9,912 1,267.0 413 52.8 3.5% 428.00 54.71 428.00 54.71 428.00 - 960 122.7 11,472 1,466.4 10,512 1,343.6 438 56.0 8.4% 478.00 61.10 478.00 61.10 478.00 - 1,560 199.4 12,672 1,619.7 11,112 1,420.3 463 59.2 12.3% 528.00 67.49 528.00 67.49 528.00 - 2,160 276.1 13,872 1,773.1 11,712 1,497.0 488 62.4 15.6% 578.00 73.88 578.00 73.88 578.00 - 2,400 306.8 14,352 1,834.5 11,952 1,527.7 498 63.7 16.7% 598.00 76.44 598.00 76.44 598.00 - 0 0.0 11,878 1,518.2 11,878 1,518.2 495 63.3 0.0% 446.82 57.11 494.90 63.26 730.06 - 360 46.0 12,598 1,610.2 12,238 1,564.2 510 65.2 2.9% 476.82 60.95 524.90 67.09 760.06 - 960 122.7 13,798 1,763.6 12,838 1,640.9 535 68.4 7.0% 526.82 67.34 574.90 73.48 810.06 - 1,560 199.4 14,998 1,917.0 13,438 1,717.6 560 71.6 10.4% 576.82 73.73 624.90 79.88 860.06 - 2,160 276.1 16,198 2,070.4 14,038 1,794.3 585 74.8 13.3% 626.82 80.12 674.90 86.27 910.06 - 2,400 306.8 16,678 2,131.7 14,278 1,825.0 595 76.0 14.4% 646.82 82.68 694.90 88.82 930.06 - 0 0.0 12,797 1,635.7 12,797 1,635.7 533 68.2 0.0% 496.80 63.50 533.21 68.15 751.69 - 360 46.0 13,517 1,727.7 13,157 1,681.7 548 70.1 2.7% 526.80 67.34 563.21 71.99 781.69 - 960 122.7 14,717 1,881.1 13,757 1,758.4 573 73.3 6.5% 576.80 73.73 613.21 78.38 831.69 - 1,560 199.4 15,917 2,034.5 14,357 1,835.1 598 76.5 9.8% 626.80 80.12 663.21 84.77 881.69 - 2,160 276.1 17,117 2,187.9 14,957 1,911.8 623 79.7 12.6% 676.80 86.51 713.21 91.16 931.69 - 2,400 306.8 17,597 2,249.2 15,197 1,942.5 633 80.9 13.6% 696.80 89.06 733.21 93.72 951.69 - 0 0.0 10,776 1,377.4 10,776 1,377.4 449 57.4 0.0% 449.00 57.39 449.00 57.39 449.00 - 0 0.0 13,176 1,684.2 13,176 1,684.2 549 70.2 0.0% 549.00 70.17 549.00 70.17 549.00 - 0 0.0 20,376 2,604.5 20,376 2,604.5 849 108.5 0.0% 849.00 108.52 849.00 108.52 849.00 - 0 0.0 83,760 ### 83,760 ### 3,490 446.1 0.0% 3,490.00 446.09 3,490.00 446.09 3,490.00 - 0 0.0 143,760 ### 143,760 ### 5,990 765.6 0.0% 5,990.00 765.64 5,990.00 765.64 5,990.00 - 0 0.0 25,858 3,305.1 25,858 3,305.1 1,077 137.7 0.0% 990.10 126.55 1,077.41 137.71 1,387.09 - 0 0.0 29,938 3,826.6 29,938 3,826.6 1,247 159.4 0.0% 1,160.10 148.28 1,247.41 159.44 1,557.09 - 109 27.6 2,508 635.2 2,400 607.6 100 25.3 4.3% 104.52 26.47 104.52 26.47 104.52

Triple-play pricing study 2Q 2011 © Analysys Mason

- 129 32.7 2,751 696.5 2,622 663.8 109 27.7 4.7% 114.61 29.02 114.61 29.02 114.61 - 139 35.2 2,872 727.1 2,732 691.9 114 28.8 4.8% 119.65 30.30 119.65 30.30 119.65 - 149 37.8 2,993 757.7 2,843 720.0 118 30.0 5.0% 124.69 31.57 124.69 31.57 124.69 - 67 17.0 3,000 759.6 2,933 742.6 122 30.9 2.2% 117.19 29.67 124.99 31.65 147.33 - 67 17.0 3,121 790.1 3,053 773.1 127 32.2 2.2% 122.22 30.95 130.02 32.92 152.36 - 128 32.5 3,363 851.5 3,234 818.9 135 34.1 3.8% 132.31 33.50 140.11 35.48 162.45 - 129 32.6 3,484 882.1 3,355 849.5 140 35.4 3.7% 137.35 34.78 145.15 36.75 167.49 - 129 32.8 3,605 912.7 3,475 880.0 145 36.7 3.6% 142.39 36.05 150.19 38.03 172.53 - 1,475 373.4 7,101 1,798.0 5,626 1,424.5 234 59.4 20.8% 295.86 74.91 295.86 74.91 295.86 - 1,838 465.3 8,553 2,165.6 6,715 1,700.3 280 70.8 21.5% 356.36 90.23 356.36 90.23 356.36 - 2,140 541.9 9,762 2,472.0 7,622 1,930.1 318 80.4 21.9% 406.77 103.00 406.77 103.00 406.77 - 2,201 557.2 10,004 2,533.2 7,804 1,976.0 325 82.3 22.0% 416.85 105.55 416.85 105.55 416.85 - 2,322 587.8 10,488 2,655.7 8,167 2,067.9 340 86.2 22.1% 437.01 110.66 437.01 110.66 437.01 - 2,564 649.1 11,456 2,900.8 8,893 2,251.7 371 93.8 22.4% 477.34 120.87 477.34 120.87 477.34 - 1,476 373.8 6,842 1,732.6 5,366 1,358.8 224 56.6 21.6% 285.10 72.19 285.10 72.19 285.10 - 1,839 465.7 8,294 2,100.2 6,455 1,634.5 269 68.1 22.2% 345.60 87.51 345.60 87.51 345.60 - 2,142 542.3 9,504 2,406.6 7,363 1,864.3 307 77.7 22.5% 396.01 100.27 396.01 100.27 396.01 - 2,202 557.6 9,746 2,467.8 7,544 1,910.2 314 79.6 22.6% 406.09 102.83 406.09 102.83 406.09 - 2,323 588.2 10,230 2,590.3 7,907 2,002.1 329 83.4 22.7% 426.25 107.93 426.25 107.93 426.25 - 2,565 649.5 11,198 2,835.4 8,633 2,185.9 360 91.1 22.9% 466.58 118.14 466.58 118.14 466.58 - 0 0.0 3,382 856.3 3,382 856.3 141 35.7 0.0% 129.79 32.86 140.90 35.68 178.20 - 0 0.0 3,382 856.3 3,382 856.3 141 35.7 0.0% 129.79 32.86 140.90 35.68 178.20 - 5 1.3 3,502 886.6 3,497 885.4 146 36.9 0.1% 134.79 34.13 145.90 36.94 183.20 - 15 3.8 3,742 947.4 3,727 943.6 155 39.3 0.4% 144.79 36.66 155.90 39.48 193.20 - 20 5.1 3,862 977.8 3,842 972.7 160 40.5 0.5% 149.79 37.93 160.90 40.74 198.20 - 25 6.4 3,982 1,008.2 3,957 1,001.8 165 41.7 0.6% 154.79 39.19 165.90 42.01 203.20 - 167 42.4 2,250 569.8 2,083 527.4 87 22.0 7.4% 93.76 23.74 93.76 23.74 93.76 - 188 47.5 2,492 631.1 2,305 583.6 96 24.3 7.5% 103.85 26.30 103.85 26.30 103.85 - 198 50.0 2,613 661.7 2,416 611.7 101 25.5 7.6% 108.89 27.57 108.89 27.57 108.89 - 208 52.6 2,734 692.4 2,527 639.8 105 26.7 7.6% 113.93 28.85 113.93 28.85 113.93 - 0 0.0 3,123 790.9 3,123 790.9 130 33.0 0.0% 119.03 30.14 130.14 32.95 167.44 - 29 7.4 3,123 790.9 3,094 783.4 129 32.6 0.9% 119.03 30.14 130.14 32.95 167.44 - 34 8.7 3,243 821.3 3,209 812.6 134 33.9 1.1% 124.03 31.40 135.14 34.22 172.44 - 44 11.2 3,483 882.0 3,439 870.8 143 36.3 1.3% 134.03 33.94 145.14 36.75 182.44 - 49 12.5 3,603 912.4 3,554 899.9 148 37.5 1.4% 139.03 35.20 150.14 38.02 187.44 - 54 13.8 3,723 942.8 3,669 929.0 153 38.7 1.5% 144.03 36.47 155.14 39.28 192.44

0.3 218 55.1 1,438 364.0 1,220 308.9 51 12.9 15.2% 59.90 15.17 59.90 15.17 59.90 0.3 498 126.0 2,492 630.9 1,994 504.9 83 21.0 20.0% 101.86 25.79 103.81 26.29 115.55 0.3 498 126.0 2,492 630.9 1,994 504.9 83 21.0 20.0% 101.86 25.79 103.81 26.29 115.55

12.7 218 55.1 2,155 545.7 1,937 490.6 81 20.4 10.1% 89.80 22.74 89.80 22.74 89.80 0.5 218 55.1 2,395 606.5 2,177 551.3 91 23.0 9.1% 99.80 25.27 99.80 25.27 99.80

- 0 0.0 1,296 328.2 1,296 328.2 54 13.7 0.0% 54.00 13.67 54.00 13.67 54.00

Triple-play pricing study 2Q 2011 © Analysys Mason

- 0 0.0 1,656 419.3 1,656 419.3 69 17.5 0.0% 69.00 17.47 69.00 17.47 69.00 - 0 0.0 1,896 480.1 1,896 480.1 79 20.0 0.0% 79.00 20.00 79.00 20.00 79.00 - 0 0.0 2,136 540.9 2,136 540.9 89 22.5 0.0% 89.00 22.54 89.00 22.54 89.00 - 0 0.0 1,896 480.1 1,896 480.1 79 20.0 0.0% 79.00 20.00 79.00 20.00 79.00 - 0 0.0 2,136 540.9 2,136 540.9 89 22.5 0.0% 89.00 22.54 89.00 22.54 89.00 - 0 0.0 1,176 297.8 1,176 297.8 49 12.4 0.0% 5.04 1.28 49.00 12.41 49.00 - 0 0.0 1,296 328.2 1,296 328.2 54 13.7 0.0% 10.09 2.55 54.00 13.67 54.00 - 0 0.0 2,191 554.7 2,191 554.7 91 23.1 0.0% 80.83 20.47 91.27 23.11 128.82 - 0 0.0 2,671 676.2 2,671 676.2 111 28.2 0.0% 100.83 25.53 111.27 28.18 148.82 - 0 0.0 3,391 858.5 3,391 858.5 141 35.8 0.0% 130.83 33.13 141.27 35.77 178.82 - 0 0.0 840 212.8 840 212.8 35 8.9 0.0% 35.01 8.86 35.01 8.86 35.01 - 0 0.0 960 243.1 960 243.1 40 10.1 0.0% 40.00 10.13 40.00 10.13 40.00 - 0 0.0 1,080 273.5 1,080 273.5 45 11.4 0.0% 45.01 11.40 45.01 11.40 45.01 - 0 0.0 1,200 303.9 1,200 303.9 50 12.7 0.0% 50.00 12.66 50.00 12.66 50.00 - 0 0.0 1,573 398.2 1,573 398.2 66 16.6 0.0% 65.53 16.59 65.53 16.59 65.53 - 0 0.0 1,680 425.4 1,680 425.4 70 17.7 0.0% 70.00 17.72 70.00 17.72 70.00 - 0 0.0 2,299 582.1 2,299 582.1 96 24.3 0.0% 95.78 24.25 95.78 24.25 95.78 - 0 0.0 4,840 1,225.4 4,840 1,225.4 202 51.1 0.0% 201.65 51.06 201.65 51.06 201.65 - 90 22.8 2,078 526.2 1,988 503.4 83 21.0 4.3% 73.12 18.51 86.59 21.93 137.77 - 105 26.6 2,198 556.5 2,093 529.9 87 22.1 4.8% 78.11 19.78 91.58 23.19 142.76 - 120 30.4 2,318 587.0 2,198 556.6 92 23.2 5.2% 83.12 21.05 96.59 24.46 147.77 - 135 34.2 2,438 617.3 2,303 583.1 96 24.3 5.5% 88.11 22.31 101.58 25.72 152.76 - 182 46.0 2,811 711.7 2,629 665.7 110 27.7 6.5% 103.64 26.24 117.11 29.65 168.29 - 195 49.4 2,918 738.8 2,723 689.5 113 28.7 6.7% 108.11 27.37 121.58 30.79 172.76 - 272 69.0 3,537 895.5 3,264 826.5 136 34.4 7.7% 133.89 33.90 147.36 37.31 198.54 - 590 149.4 6,078 1,538.9 5,488 1,389.5 229 57.9 9.7% 239.76 60.71 253.23 64.12 304.41 - 0 0.0 2,170 549.4 2,170 549.4 90 22.9 0.0% 90.41 22.89 90.41 22.89 90.41 - 0 0.0 2,315 586.2 2,315 586.2 96 24.4 0.0% 96.46 24.42 96.46 24.42 96.46 - 0 0.0 2,944 745.5 2,944 745.5 123 31.1 0.0% 122.67 31.06 122.67 31.06 122.67 - 0 0.0 4,168 1,055.3 4,168 1,055.3 174 44.0 0.0% 151.22 38.29 173.66 43.97 234.80 - 0 0.0 4,313 1,092.2 4,313 1,092.2 180 45.5 0.0% 157.28 39.83 179.72 45.51 240.86 - 0 0.0 4,942 1,251.4 4,942 1,251.4 206 52.1 0.0% 183.48 46.46 205.92 52.14 267.06 - 0 0.0 3,949 999.8 3,949 999.8 165 41.7 0.0% 160.86 40.73 164.53 41.66 186.54 - 0 0.0 4,117 1,042.4 4,117 1,042.4 172 43.4 0.0% 167.86 42.50 171.53 43.43 193.54 - 0 0.0 4,746 1,201.6 4,746 1,201.6 198 50.1 0.0% 194.07 49.14 197.74 50.07 219.75 - 0 0.0 2,160 546.9 2,160 546.9 90 22.8 0.0% 90.00 22.79 90.00 22.79 90.00 - 0 0.0 2,280 577.3 2,280 577.3 95 24.1 0.0% 94.99 24.05 94.99 24.05 94.99 - 0 0.0 2,400 607.7 2,400 607.7 100 25.3 0.0% 100.00 25.32 100.00 25.32 100.00 - 0 0.0 2,520 638.0 2,520 638.0 105 26.6 0.0% 104.99 26.58 104.99 26.58 104.99 - 0 0.0 3,000 759.6 3,000 759.6 125 31.6 0.0% 124.99 31.65 124.99 31.65 124.99 - 120 30.4 3,422 866.6 3,302 836.2 138 34.8 3.5% 129.13 32.70 142.60 36.11 193.78 - 120 30.4 3,613 914.8 3,493 884.4 146 36.8 3.3% 137.11 34.72 150.54 38.12 199.25

Triple-play pricing study 2Q 2011 © Analysys Mason

- 90 22.8 3,574 904.9 3,484 882.1 145 36.8 2.5% 145.42 36.82 148.90 37.70 169.82 - 153 152.9 1,327 1,326.6 1,174 1,173.7 49 48.9 11.5% 51.68 51.68 55.27 55.27 76.83 - 153 152.9 1,456 1,456.2 1,303 1,303.3 54 54.3 10.5% 57.08 57.08 60.67 60.67 82.23 - 105 105.0 1,195 1,194.6 1,090 1,089.6 45 45.4 8.8% 46.18 46.18 49.77 49.77 71.33 - 105 105.0 1,324 1,324.2 1,219 1,219.2 51 50.8 7.9% 51.58 51.58 55.17 55.17 76.73 - 165 165.0 1,696 1,696.2 1,531 1,531.2 64 63.8 9.7% 67.08 67.08 70.67 70.67 92.23 - 165 165.0 1,924 1,924.2 1,759 1,759.2 73 73.3 8.6% 76.58 76.58 80.17 80.17 101.73 - 165 165.0 2,812 2,812.2 2,647 2,647.2 110 110.3 5.9% 113.58 113.58 117.17 117.17 138.73 - 182 181.8 1,308 1,307.8 1,126 1,126.0 47 46.9 13.9% 54.49 54.49 54.49 54.49 54.49 - 105 105.0 1,022 1,022.2 917 917.2 38 38.2 10.3% 42.59 42.59 42.59 42.59 42.59 - 105 105.0 1,392 1,391.8 1,287 1,286.8 54 53.6 7.5% 57.99 57.99 57.99 57.99 57.99 - 105 105.0 1,037 1,037.1 932 932.1 39 38.8 10.1% 39.62 39.62 43.21 43.21 64.77 - 105 105.0 1,277 1,277.1 1,172 1,172.1 49 48.8 8.2% 49.62 49.62 53.21 53.21 74.77 - 165 165.0 2,501 2,501.1 2,336 2,336.1 97 97.3 6.6% 100.62 100.62 104.21 104.21 125.77 - 129 129.0 877 877.4 748 748.4 31 31.2 14.7% 36.56 36.56 36.56 36.56 36.56 - 129 129.0 997 997.4 868 868.4 36 36.2 12.9% 41.56 41.56 41.56 41.56 41.56 - 129 129.0 1,117 1,117.4 988 988.4 41 41.2 11.5% 46.56 46.56 46.56 46.56 46.56 - 129 129.0 1,261 1,261.4 1,132 1,132.4 47 47.2 10.2% 52.56 52.56 52.56 52.56 52.56 - 105 105.0 992 992.4 887 887.4 37 37.0 10.6% 38.95 38.95 41.35 41.35 55.72 - 105 105.0 1,112 1,112.4 1,007 1,007.4 42 42.0 9.4% 43.95 43.95 46.35 46.35 60.72 - 0 0.0 881 881.0 881 881.0 37 36.7 0.0% 36.71 36.71 36.71 36.71 36.71 - 0 0.0 984 984.2 984 984.2 41 41.0 0.0% 41.01 41.01 41.01 41.01 41.01 - 0 0.0 1,464 1,464.0 1,464 1,464.0 61 61.0 0.0% 61.00 61.00 61.00 61.00 61.00 - 0 0.0 478 477.6 478 477.6 20 19.9 0.0% 19.90 19.90 19.90 19.90 19.90 - 0 0.0 622 621.6 622 621.6 26 25.9 0.0% 25.90 25.90 25.90 25.90 25.90 - 0 0.0 846 846.5 846 846.5 35 35.3 0.0% 35.27 35.27 35.27 35.27 35.27 - 0 0.0 636 635.6 636 635.6 26 26.5 0.0% 23.19 23.19 26.48 26.48 46.23 - 0 0.0 780 779.6 780 779.6 32 32.5 0.0% 29.19 29.19 32.48 32.48 52.23 - 0 0.0 1,004 1,004.5 1,004 1,004.5 42 41.9 0.0% 38.56 38.56 41.85 41.85 61.60 - 25 25.0 1,296 1,296.0 1,271 1,271.0 53 53.0 1.9% 0.00 0.00 54.00 54.00 216.00 - 25 25.0 499 499.2 474 474.2 20 19.8 5.0% 20.80 20.80 20.80 20.80 20.80 - 25 25.0 628 628.1 603 603.1 25 25.1 4.0% 26.17 26.17 26.17 26.17 26.17 - 25 25.0 884 883.9 859 858.9 36 35.8 2.8% 36.83 36.83 36.83 36.83 36.83 - 25 25.0 749 748.6 724 723.6 30 30.1 3.3% 31.19 31.19 31.19 31.19 31.19 - 25 25.0 1,230 1,230.2 1,205 1,205.2 50 50.2 2.0% 51.26 51.26 51.26 51.26 51.26 - 489 488.9 1,486 1,486.1 997 997.2 42 41.5 32.9% 61.92 61.92 61.92 61.92 61.92 - 0 0.0 1,200 1,199.8 1,200 1,199.8 50 50.0 0.0% 49.99 49.99 49.99 49.99 49.99 - 25 25.0 844 843.7 819 818.7 34 34.1 3.0% 31.56 31.56 35.15 35.15 56.71 - 25 25.0 1,046 1,046.0 1,021 1,021.0 43 42.5 2.4% 39.99 39.99 43.58 43.58 65.14 - 25 25.0 1,411 1,411.1 1,386 1,386.1 58 57.8 1.8% 55.20 55.20 58.79 58.79 80.35 - 25 25.0 916 916.2 891 891.2 37 37.1 2.7% 34.58 34.58 38.17 38.17 59.73 - 25 25.0 1,195 1,194.6 1,170 1,169.6 49 48.7 2.1% 46.18 46.18 49.77 49.77 71.33

Triple-play pricing study 2Q 2011 © Analysys Mason

- 189 188.9 1,612 1,612.2 1,423 1,423.3 59 59.3 11.7% 63.58 63.58 67.17 67.17 88.73 - 108 108.0 1,732 1,732.2 1,624 1,624.2 68 67.7 6.2% 68.58 68.58 72.17 72.17 93.73 - 120 120.0 1,972 1,972.2 1,852 1,852.2 77 77.2 6.1% 78.58 78.58 82.17 82.17 103.73 - 480 480.0 3,532 3,532.2 3,052 3,052.2 127 127.2 13.6% 143.58 143.58 147.17 147.17 168.73 - 190 190.2 1,315 1,315.0 1,125 1,124.8 47 46.9 14.5% 51.41 51.41 54.79 54.79 73.45 - 200 200.2 1,522 1,522.2 1,322 1,322.0 55 55.1 13.2% 60.43 60.43 63.43 63.43 81.39 - 215 215.2 1,882 1,882.2 1,667 1,667.0 69 69.5 11.4% 75.43 75.43 78.43 78.43 96.39 - 255 255.2 2,842 2,842.2 2,587 2,587.0 108 107.8 9.0% 115.43 115.43 118.43 118.43 136.39 - 105 105.0 956 955.8 851 850.8 35 35.5 11.0% 36.83 36.83 39.83 39.83 57.79 - 105 105.0 1,196 1,195.8 1,091 1,090.8 45 45.5 8.8% 46.83 46.83 49.83 49.83 67.79 - 105 105.0 2,156 2,155.8 2,051 2,050.8 85 85.5 4.9% 86.83 86.83 89.83 89.83 107.79 - 0 0.0 271 271.2 271 271.2 11 11.3 0.0% 11.30 11.30 11.30 11.30 11.30 - 0 0.0 106 105.6 106 105.6 4 4.4 0.0% 4.40 4.40 4.40 4.40 4.40 - 21 20.7 331 331.2 311 310.5 13 12.9 6.3% 13.80 13.80 13.80 13.80 13.80 - 21 20.7 331 331.2 311 310.5 13 12.9 6.3% 13.80 13.80 13.80 13.80 13.80 - 21 20.7 166 165.6 145 144.9 6 6.0 12.5% 6.90 6.90 6.90 6.90 6.90 - 28 27.9 389 388.8 361 360.9 15 15.0 7.2% 16.20 16.20 16.20 16.20 16.20 - 28 27.9 389 388.8 361 360.9 15 15.0 7.2% 16.20 16.20 16.20 16.20 16.20 - 28 27.9 223 223.2 195 195.3 8 8.1 12.5% 9.30 9.30 9.30 9.30 9.30 - 28 27.9 369 369.1 341 341.2 14 14.2 7.6% 15.38 15.38 15.38 15.38 15.38 - 28 27.9 429 428.6 401 400.7 17 16.7 6.5% 17.86 17.86 17.86 17.86 17.86 - 28 27.9 580 580.3 552 552.4 23 23.0 4.8% 24.18 24.18 24.18 24.18 24.18 - 72 72.0 643 643.1 571 571.1 24 23.8 11.2% 22.25 22.25 26.80 26.80 42.00 - 72 72.0 703 703.1 631 631.1 26 26.3 10.2% 24.75 24.75 29.30 29.30 44.50 - 72 72.0 761 760.7 689 688.7 29 28.7 9.5% 27.15 27.15 31.70 31.70 46.90 - 0 0.0 446 446.4 446 446.4 19 18.6 0.0% 18.60 18.60 18.60 18.60 18.60 - 0 0.0 818 818.3 818 818.3 34 34.1 0.0% 29.55 29.55 34.10 34.10 49.30 - 0 0.0 169 169.4 169 169.4 7 7.1 0.0% 7.06 7.06 7.06 7.06 7.06 - 0 0.0 228 227.8 228 227.8 9 9.5 0.0% 9.49 9.49 9.49 9.49 9.49 - 0 0.0 169 169.4 169 169.4 7 7.1 0.0% 7.06 7.06 7.06 7.06 7.06 - 0 0.0 228 227.8 228 227.8 9 9.5 0.0% 9.49 9.49 9.49 9.49 9.49 - 0 0.0 315 315.4 315 315.4 13 13.1 0.0% 13.14 13.14 13.14 13.14 13.14 - 0 0.0 374 373.9 374 373.9 16 15.6 0.0% 15.58 15.58 15.58 15.58 15.58 - 0 0.0 228 227.8 228 227.8 9 9.5 0.0% 9.49 9.49 9.49 9.49 9.49 - 0 0.0 228 227.8 228 227.8 9 9.5 0.0% 9.49 9.49 9.49 9.49 9.49 - 0 0.0 221 221.0 221 221.0 9 9.2 0.0% 8.65 8.65 9.21 9.21 11.06 - 0 0.0 279 279.4 279 279.4 12 11.6 0.0% 11.08 11.08 11.64 11.64 13.49 - 0 0.0 367 367.0 367 367.0 15 15.3 0.0% 14.73 14.73 15.29 15.29 17.14 - 0 0.0 425 425.4 425 425.4 18 17.7 0.0% 17.17 17.17 17.73 17.73 19.58 - 0 0.0 425 425.4 425 425.4 18 17.7 0.0% 17.17 17.17 17.73 17.73 19.58 - 0 0.0 425 425.4 425 425.4 18 17.7 0.0% 17.17 17.17 17.73 17.73 19.58 - 0 0.0 117 144.9 117 144.9 5 6.0 0.0% 4.87 6.04 4.87 6.04 4.87

Triple-play pricing study 2Q 2011 © Analysys Mason

- 26 31.7 324 402.3 299 370.6 12 15.4 7.9% 13.52 16.76 13.52 16.76 13.52 - 33 40.7 383 474.8 350 434.0 15 18.1 8.6% 15.95 19.78 15.95 19.78 15.95 - 44 54.3 470 583.4 427 529.1 18 22.0 9.3% 19.60 24.31 19.60 24.31 19.60 - 51 63.4 529 655.9 478 592.5 20 24.7 9.7% 22.04 27.33 22.04 27.33 22.04 - 33 40.7 318 394.4 285 353.7 12 14.7 10.3% 12.10 15.01 13.25 16.43 20.15 - 40 49.8 376 466.9 336 417.1 14 17.4 10.7% 14.54 18.03 15.69 19.45 22.59 - 51 63.4 464 575.5 413 512.1 17 21.3 11.0% 18.19 22.55 19.34 23.98 26.24 - 58 72.4 523 647.9 464 575.5 19 24.0 11.2% 20.62 25.57 21.77 27.00 28.67 - 40 49.8 376 466.9 336 417.1 14 17.4 10.7% 14.54 18.03 15.69 19.45 22.59 - 47 58.9 435 539.3 387 480.4 16 20.0 10.9% 16.97 21.04 18.12 22.47 25.02 - 58 72.4 523 647.9 464 575.5 19 24.0 11.2% 20.62 25.57 21.77 27.00 28.67 - 66 81.5 581 720.4 515 638.9 21 26.6 11.3% 23.06 28.59 24.21 30.02 31.11 - 44 54.3 406 503.1 362 448.7 15 18.7 10.8% 15.75 19.54 16.90 20.96 23.81 - 51 63.4 464 575.5 413 512.1 17 21.3 11.0% 18.19 22.55 19.34 23.98 26.24 - 62 77.0 552 684.2 490 607.2 20 25.3 11.2% 21.84 27.08 22.99 28.51 29.89 - 69 86.0 610 756.6 541 670.6 23 27.9 11.4% 24.27 30.10 25.42 31.52 32.32 - 10 10.0 408 407.5 398 397.5 17 16.6 2.5% 16.98 16.98 16.98 16.98 16.98 - 10 10.0 504 503.5 494 493.5 21 20.6 2.0% 20.98 20.98 20.98 20.98 20.98 - 10 10.0 624 623.5 614 613.5 26 25.6 1.6% 25.98 25.98 25.98 25.98 25.98 - 20 20.0 768 767.5 748 747.5 31 31.1 2.6% 31.98 31.98 31.98 31.98 31.98 - 13 13.5 610 610.1 597 596.7 25 24.9 2.2% 21.78 21.78 25.42 25.42 39.32 - 13 13.5 706 706.1 693 692.7 29 28.9 1.9% 25.78 25.78 29.42 29.42 43.32 - 13 13.5 826 826.1 813 812.7 34 33.9 1.6% 30.78 30.78 34.42 34.42 48.32 - 23 23.5 970 970.1 947 946.7 39 39.4 2.4% 36.78 36.78 40.42 40.42 54.32 - 21 21.0 666 665.5 645 644.5 27 26.9 3.2% 24.17 24.17 27.73 27.73 39.50 - 21 21.0 762 761.5 741 740.5 31 30.9 2.8% 28.17 28.17 31.73 31.73 43.50 - 21 21.0 882 881.5 861 860.5 36 35.9 2.4% 33.17 33.17 36.73 36.73 48.50 - 31 31.0 1,026 1,025.5 995 994.5 41 41.4 3.0% 39.17 39.17 42.73 42.73 54.50 - 31 31.0 755 755.3 724 724.3 30 30.2 4.1% 28.71 28.71 31.47 31.47 42.11 - 31 31.0 851 851.3 820 820.3 34 34.2 3.6% 32.71 32.71 35.47 35.47 46.11 - 31 31.0 971 971.3 940 940.3 39 39.2 3.2% 37.71 37.71 40.47 40.47 51.11 - 41 41.0 1,115 1,115.3 1,074 1,074.3 45 44.8 3.7% 43.71 43.71 46.47 46.47 57.11 - 70 70.0 1,004 1,004.2 934 934.2 39 38.9 7.0% 38.62 38.62 41.84 41.84 53.22 - 70 70.0 1,124 1,124.2 1,054 1,054.2 44 43.9 6.2% 43.62 43.62 46.84 46.84 58.22 - 80 80.0 1,196 1,196.2 1,116 1,116.2 47 46.5 6.7% 46.62 46.62 49.84 49.84 61.22 - 150 150.0 1,409 1,408.6 1,259 1,258.6 52 52.4 10.6% 57.31 57.31 58.69 58.69 66.94 - 10 10.0 216 215.8 206 205.8 9 8.6 4.6% 8.99 8.99 8.99 8.99 8.99 - 10 10.0 312 311.8 302 301.8 13 12.6 3.2% 12.99 12.99 12.99 12.99 12.99 - 10 10.0 432 431.8 422 421.8 18 17.6 2.3% 17.99 17.99 17.99 17.99 17.99 - 20 20.0 576 575.8 556 555.8 23 23.2 3.5% 23.99 23.99 23.99 23.99 23.99 - 10 10.0 568 567.8 558 557.8 23 23.2 1.8% 23.66 23.66 23.66 23.66 23.66 - 10 10.0 664 663.8 654 653.8 27 27.2 1.5% 27.66 27.66 27.66 27.66 27.66

Triple-play pricing study 2Q 2011 © Analysys Mason

- 10 10.0 784 783.8 774 773.8 32 32.2 1.3% 32.66 32.66 32.66 32.66 32.66 - 20 20.0 928 927.8 908 907.8 38 37.8 2.2% 38.66 38.66 38.66 38.66 38.66 - 10 10.0 489 489.3 479 479.3 20 20.0 2.0% 18.19 18.19 20.39 20.39 33.55 - 10 10.0 585 585.3 575 575.3 24 24.0 1.7% 22.19 22.19 24.39 24.39 37.55 - 10 10.0 705 705.3 695 695.3 29 29.0 1.4% 27.19 27.19 29.39 29.39 42.55 - 20 20.0 849 849.3 829 829.3 35 34.6 2.4% 33.19 33.19 35.39 35.39 48.55 - 10 10.0 645 644.9 635 634.9 26 26.5 1.6% 25.46 25.46 26.87 26.87 35.30 - 10 10.0 741 740.9 731 730.9 30 30.5 1.3% 29.46 29.46 30.87 30.87 39.30 - 10 10.0 861 860.9 851 850.9 35 35.5 1.2% 34.46 34.46 35.87 35.87 44.30 - 20 20.0 1,005 1,004.9 985 984.9 41 41.0 2.0% 40.46 40.46 41.87 41.87 50.30 - 10 10.0 725 724.7 715 714.7 30 29.8 1.4% 29.14 29.14 30.20 30.20 36.51 - 10 10.0 821 820.7 811 810.7 34 33.8 1.2% 33.14 33.14 34.20 34.20 40.51 - 10 10.0 941 940.7 931 930.7 39 38.8 1.1% 38.14 38.14 39.20 39.20 45.51 - 20 20.0 1,085 1,084.7 1,065 1,064.7 44 44.4 1.8% 44.14 44.14 45.20 45.20 51.51 - 20 20.0 1,094 1,093.6 1,074 1,073.6 45 44.7 1.8% 38.39 38.39 45.57 45.57 66.95 - 40 40.0 1,310 1,309.6 1,270 1,269.6 53 52.9 3.1% 47.39 47.39 54.57 54.57 75.95 - 50 50.0 1,417 1,416.9 1,367 1,366.9 57 57.0 3.5% 57.98 57.98 59.04 59.04 65.35 - 242 242.4 480 480.0 238 237.6 10 9.9 50.5% 20.00 20.00 20.00 20.00 20.00 - 290 290.4 672 672.0 382 381.6 16 15.9 43.2% 28.00 28.00 28.00 28.00 28.00 - 314 314.4 912 912.0 598 597.6 25 24.9 34.5% 38.00 38.00 38.00 38.00 38.00 - 365 365.3 1,288 1,288.0 923 922.7 38 38.4 28.4% 43.07 43.07 53.67 53.67 84.74 - 521 521.3 1,684 1,684.0 1,163 1,162.7 48 48.4 31.0% 59.57 59.57 70.17 70.17 101.24 - 1,316 ### 2,596 2,596.0 1,280 1,280.3 53 53.3 50.7% 97.57 97.57 108.17 108.17 139.24 - 441 441.1 1,239 1,238.6 797 797.5 33 33.2 35.6% 41.02 41.02 51.61 51.61 85.36 - 597 597.1 1,635 1,634.6 1,037 1,037.5 43 43.2 36.5% 57.52 57.52 68.11 68.11 101.86 - 0 0.0 882 881.8 882 881.8 37 36.7 0.0% 36.74 36.74 36.74 36.74 36.74 - 0 0.0 882 881.8 882 881.8 37 36.7 0.0% 36.74 36.74 36.74 36.74 36.74 - 0 0.0 1,026 1,025.8 1,026 1,025.8 43 42.7 0.0% 42.74 42.74 42.74 42.74 42.74 - 0 0.0 1,170 1,169.8 1,170 1,169.8 49 48.7 0.0% 48.74 48.74 48.74 48.74 48.74 - 0 0.0 1,314 1,313.8 1,314 1,313.8 55 54.7 0.0% 54.74 54.74 54.74 54.74 54.74 - 0 0.0 1,122 1,121.8 1,122 1,121.8 47 46.7 0.0% 46.74 46.74 46.74 46.74 46.74 - 0 0.0 1,842 1,841.8 1,842 1,841.8 77 76.7 0.0% 76.74 76.74 76.74 76.74 76.74 - 0 0.0 792 792.0 792 792.0 33 33.0 0.0% 33.00 33.00 33.00 33.00 33.00 - 0 0.0 2,088 2,088.0 2,088 2,088.0 87 87.0 0.0% 87.00 87.00 87.00 87.00 87.00 - 0 0.0 3,528 3,528.0 3,528 3,528.0 147 147.0 0.0% 147.00 147.00 147.00 147.00 147.00 - 51 51.0 1,026 1,025.8 975 974.8 41 40.6 5.0% 42.74 42.74 42.74 42.74 42.74 - 42 42.0 1,156 1,155.8 1,114 1,113.8 46 46.4 3.6% 43.05 43.05 48.16 48.16 64.40 - 104 104.0 1,282 1,282.0 1,178 1,178.0 49 49.1 8.1% 48.31 48.31 53.42 53.42 69.66 - 104 104.0 1,426 1,426.0 1,322 1,322.0 55 55.1 7.3% 54.31 54.31 59.42 59.42 75.66 - 48 48.0 1,378 1,378.0 1,330 1,330.0 55 55.4 3.5% 52.31 52.31 57.42 57.42 73.66 - 0 0.0 528 528.0 528 528.0 22 22.0 0.0% 22.00 22.00 22.00 22.00 22.00 - 0 0.0 648 648.0 648 648.0 27 27.0 0.0% 27.00 27.00 27.00 27.00 27.00

Triple-play pricing study 2Q 2011 © Analysys Mason

- 0 0.0 672 672.0 672 672.0 28 28.0 0.0% 28.00 28.00 28.00 28.00 28.00 - 0 0.0 936 936.0 936 936.0 39 39.0 0.0% 39.00 39.00 39.00 39.00 39.00 - 0 0.0 1,176 1,176.0 1,176 1,176.0 49 49.0 0.0% 49.00 49.00 49.00 49.00 49.00 - 0 0.0 4,800 4,800.0 4,800 4,800.0 200 200.0 0.0% 200.00 200.00 200.00 200.00 200.00 - 0 0.0 7,200 7,200.0 7,200 7,200.0 300 300.0 0.0% 300.00 300.00 300.00 300.00 300.00 - 0 0.0 12,000 ### 12,000 ### 500 500.0 0.0% 500.00 500.00 500.00 500.00 500.00 - 0 0.0 24,000 ### 24,000 ### 1,000 1,000.0 0.0% 1,000.00 1,000.00 1,000.00 1,000.00 1,000.00 - 0 0.0 642 641.8 642 641.8 27 26.7 0.0% 26.74 26.74 26.74 26.74 26.74 - 0 0.0 528 528.0 528 528.0 22 22.0 0.0% 22.00 22.00 22.00 22.00 22.00 - 0 0.0 690 689.8 690 689.8 29 28.7 0.0% 28.74 28.74 28.74 28.74 28.74 - 0 0.0 576 576.0 576 576.0 24 24.0 0.0% 24.00 24.00 24.00 24.00 24.00 - 0 0.0 810 809.8 810 809.8 34 33.7 0.0% 33.74 33.74 33.74 33.74 33.74 - 0 0.0 696 696.0 696 696.0 29 29.0 0.0% 29.00 29.00 29.00 29.00 29.00 - 0 0.0 738 737.8 738 737.8 31 30.7 0.0% 30.74 30.74 30.74 30.74 30.74 - 0 0.0 624 624.0 624 624.0 26 26.0 0.0% 26.00 26.00 26.00 26.00 26.00 - 0 0.0 762 761.8 762 761.8 32 31.7 0.0% 31.74 31.74 31.74 31.74 31.74 - 0 0.0 648 648.0 648 648.0 27 27.0 0.0% 27.00 27.00 27.00 27.00 27.00 - 0 0.0 810 809.8 810 809.8 34 33.7 0.0% 33.74 33.74 33.74 33.74 33.74 - 0 0.0 696 696.0 696 696.0 29 29.0 0.0% 29.00 29.00 29.00 29.00 29.00 - 0 0.0 858 857.8 858 857.8 36 35.7 0.0% 35.74 35.74 35.74 35.74 35.74 - 0 0.0 744 744.0 744 744.0 31 31.0 0.0% 31.00 31.00 31.00 31.00 31.00 - 0 0.0 906 905.8 906 905.8 38 37.7 0.0% 37.74 37.74 37.74 37.74 37.74 - 0 0.0 792 792.0 792 792.0 33 33.0 0.0% 33.00 33.00 33.00 33.00 33.00 - 0 0.0 1,530 1,529.8 1,530 1,529.8 64 63.7 0.0% 63.74 63.74 63.74 63.74 63.74 - 0 0.0 1,416 1,416.0 1,416 1,416.0 59 59.0 0.0% 59.00 59.00 59.00 59.00 59.00 - 0 0.0 954 953.8 954 953.8 40 39.7 0.0% 39.74 39.74 39.74 39.74 39.74 - 0 0.0 840 840.0 840 840.0 35 35.0 0.0% 35.00 35.00 35.00 35.00 35.00 - 0 0.0 1,002 1,001.8 1,002 1,001.8 42 41.7 0.0% 41.74 41.74 41.74 41.74 41.74 - 0 0.0 888 888.0 888 888.0 37 37.0 0.0% 37.00 37.00 37.00 37.00 37.00 - 0 0.0 1,578 1,577.8 1,578 1,577.8 66 65.7 0.0% 65.74 65.74 65.74 65.74 65.74 - 0 0.0 1,464 1,464.0 1,464 1,464.0 61 61.0 0.0% 61.00 61.00 61.00 61.00 61.00 - 0 0.0 1,578 1,577.8 1,578 1,577.8 66 65.7 0.0% 65.74 65.74 65.74 65.74 65.74 - 0 0.0 1,464 1,464.0 1,464 1,464.0 61 61.0 0.0% 61.00 61.00 61.00 61.00 61.00 - 0 0.0 1,770 1,769.8 1,770 1,769.8 74 73.7 0.0% 73.74 73.74 73.74 73.74 73.74 - 0 0.0 1,656 1,656.0 1,656 1,656.0 69 69.0 0.0% 69.00 69.00 69.00 69.00 69.00 - 0 0.0 2,010 2,009.8 2,010 2,009.8 84 83.7 0.0% 83.74 83.74 83.74 83.74 83.74 - 0 0.0 1,896 1,896.0 1,896 1,896.0 79 79.0 0.0% 79.00 79.00 79.00 79.00 79.00 - 0 0.0 755 755.4 755 755.4 31 31.5 0.0% 28.14 28.14 31.48 31.48 41.90 - 0 0.0 899 899.4 899 899.4 37 37.5 0.0% 34.14 34.14 37.48 37.48 47.90 - 0 0.0 1,163 1,163.4 1,163 1,163.4 48 48.5 0.0% 45.14 45.14 48.48 48.48 58.90 - 0 0.0 1,403 1,403.4 1,403 1,403.4 58 58.5 0.0% 55.14 55.14 58.48 58.48 68.90 - 0 0.0 869 869.2 869 869.2 36 36.2 0.0% 32.88 32.88 36.22 36.22 46.64

Triple-play pricing study 2Q 2011 © Analysys Mason

- 0 0.0 755 755.4 755 755.4 31 31.5 0.0% 28.14 28.14 31.48 31.48 41.90 - 0 0.0 989 989.2 989 989.2 41 41.2 0.0% 37.88 37.88 41.22 41.22 51.64 - 0 0.0 875 875.4 875 875.4 36 36.5 0.0% 33.14 33.14 36.48 36.48 46.90 - 0 0.0 1,085 1,085.2 1,085 1,085.2 45 45.2 0.0% 41.88 41.88 45.22 45.22 55.64 - 0 0.0 971 971.4 971 971.4 40 40.5 0.0% 37.14 37.14 40.48 40.48 50.90 - 0 0.0 744 744.0 744 744.0 31 31.0 0.0% 31.00 31.00 31.00 31.00 31.00 - 0 0.0 888 888.0 888 888.0 37 37.0 0.0% 37.00 37.00 37.00 37.00 37.00 - 0 0.0 1,152 1,152.0 1,152 1,152.0 48 48.0 0.0% 48.00 48.00 48.00 48.00 48.00 - 0 0.0 1,392 1,392.0 1,392 1,392.0 58 58.0 0.0% 58.00 58.00 58.00 58.00 58.00 - 0 0.0 858 857.8 858 857.8 36 35.7 0.0% 35.74 35.74 35.74 35.74 35.74 - 0 0.0 744 744.0 744 744.0 31 31.0 0.0% 31.00 31.00 31.00 31.00 31.00 - 0 0.0 978 977.8 978 977.8 41 40.7 0.0% 40.74 40.74 40.74 40.74 40.74 - 0 0.0 864 864.0 864 864.0 36 36.0 0.0% 36.00 36.00 36.00 36.00 36.00 - 0 0.0 1,074 1,073.8 1,074 1,073.8 45 44.7 0.0% 44.74 44.74 44.74 44.74 44.74 - 0 0.0 960 960.0 960 960.0 40 40.0 0.0% 40.00 40.00 40.00 40.00 40.00 - 0 0.0 923 923.4 923 923.4 38 38.5 0.0% 35.14 35.14 38.48 38.48 48.90 - 0 0.0 1,043 1,043.4 1,043 1,043.4 43 43.5 0.0% 40.14 40.14 43.48 43.48 53.90 - 0 0.0 1,139 1,139.4 1,139 1,139.4 47 47.5 0.0% 44.14 44.14 47.48 47.48 57.90 - 0 0.0 1,355 1,355.4 1,355 1,355.4 56 56.5 0.0% 53.14 53.14 56.48 56.48 66.90 - 0 0.0 1,571 1,571.4 1,571 1,571.4 65 65.5 0.0% 62.14 62.14 65.48 65.48 75.90 - 0 0.0 1,181 1,181.2 1,181 1,181.2 49 49.2 0.0% 45.88 45.88 49.22 49.22 59.64 - 0 0.0 732 732.0 732 732.0 31 30.5 0.0% 30.50 30.50 30.50 30.50 30.50 - 0 0.0 852 852.0 852 852.0 36 35.5 0.0% 35.50 35.50 35.50 35.50 35.50 - 0 0.0 1,092 1,092.0 1,092 1,092.0 46 45.5 0.0% 45.50 45.50 45.50 45.50 45.50 - 0 0.0 1,332 1,332.0 1,332 1,332.0 56 55.5 0.0% 55.50 55.50 55.50 55.50 55.50 - 0 0.0 1,572 1,572.0 1,572 1,572.0 66 65.5 0.0% 65.50 65.50 65.50 65.50 65.50 - 0 0.0 1,812 1,812.0 1,812 1,812.0 76 75.5 0.0% 75.50 75.50 75.50 75.50 75.50 - 0 0.0 2,052 2,052.0 2,052 2,052.0 86 85.5 0.0% 85.50 85.50 85.50 85.50 85.50 - 0 0.0 960 960.0 960 960.0 40 40.0 0.0% 40.00 40.00 40.00 40.00 40.00 - 0 0.0 1,200 1,200.0 1,200 1,200.0 50 50.0 0.0% 50.00 50.00 50.00 50.00 50.00 - 0 0.0 1,440 1,440.0 1,440 1,440.0 60 60.0 0.0% 60.00 60.00 60.00 60.00 60.00 - 0 0.0 1,680 1,680.0 1,680 1,680.0 70 70.0 0.0% 70.00 70.00 70.00 70.00 70.00 - 0 0.0 801 800.8 801 800.8 33 33.4 0.0% 30.11 30.11 33.37 33.37 43.68 - 0 0.0 1,041 1,040.8 1,041 1,040.8 43 43.4 0.0% 40.11 40.11 43.37 43.37 53.68 - 0 0.0 1,331 1,331.4 1,331 1,331.4 55 55.5 0.0% 54.24 54.24 55.48 55.48 62.90 - 0 0.0 1,571 1,571.4 1,571 1,571.4 65 65.5 0.0% 64.24 64.24 65.48 65.48 72.90 - 0 0.0 1,811 1,811.4 1,811 1,811.4 75 75.5 0.0% 74.24 74.24 75.48 75.48 82.90 - 0 0.0 790 931.7 790 931.7 33 38.8 0.0% 32.90 38.82 32.90 38.82 32.90

0.0 55 64.9 910 1,073.3 855 1,008.4 36 42.0 6.0% 37.90 44.72 37.90 44.72 37.90 0.0 19 22.4 1,018 1,200.8 999 1,178.3 42 49.1 1.9% 42.40 50.03 42.40 50.03 42.40 0.0 19 22.4 1,258 1,484.0 1,239 1,461.5 52 60.9 1.5% 52.40 61.83 52.40 61.83 52.40

- 208 245.8 1,406 1,658.9 1,198 1,413.1 50 58.9 14.8% 57.17 67.46 58.58 69.12 67.03

Triple-play pricing study 2Q 2011 © Analysys Mason

- 306 361.1 1,526 1,800.5 1,220 1,439.5 51 60.0 20.1% 62.17 73.36 63.58 75.02 72.03 - 208 245.8 1,071 1,263.3 862 1,017.5 36 42.4 19.5% 43.20 50.98 44.61 52.64 53.06

0.0 248 293.0 1,572 1,855.2 1,324 1,562.2 55 65.1 15.8% 64.10 75.64 65.51 77.30 73.96 - 66 77.9 1,071 1,263.3 1,005 1,185.4 42 49.4 6.2% 43.20 50.98 44.61 52.64 53.06

0.0 106 125.0 1,572 1,855.2 1,466 1,730.2 61 72.1 6.7% 64.10 75.64 65.51 77.30 73.96 - 120 141.6 1,080 1,274.6 960 1,133.0 40 47.2 11.1% 42.99 50.72 45.01 53.11 57.12 - 192 226.6 1,320 1,557.8 1,128 1,331.2 47 55.5 14.5% 52.99 62.52 55.01 64.91 67.12 - 144 169.9 1,368 1,614.4 1,224 1,444.5 51 60.2 10.5% 54.99 64.88 57.01 67.27 69.12 - 240 283.2 1,560 1,841.0 1,320 1,557.8 55 64.9 15.4% 62.99 74.32 65.01 76.71 77.12 - 180 212.4 1,320 1,557.8 1,140 1,345.4 48 56.1 13.6% 52.99 62.52 55.01 64.91 67.12 - 252 297.4 1,560 1,841.0 1,308 1,543.6 55 64.3 16.2% 62.99 74.32 65.01 76.71 77.12 - 192 226.6 1,560 1,841.0 1,368 1,614.4 57 67.3 12.3% 62.99 74.32 65.01 76.71 77.12 - 252 297.4 1,680 1,982.6 1,428 1,685.2 60 70.2 15.0% 67.99 80.22 70.01 82.61 82.12 - 150 177.0 1,333 1,572.9 1,183 1,395.9 49 58.2 11.3% 48.57 57.31 55.54 65.54 74.10 - 210 247.8 1,086 1,281.5 876 1,033.7 37 43.1 19.3% 43.05 50.79 45.25 53.40 58.49 - 358 422.4 1,326 1,564.7 968 1,142.3 40 47.6 27.0% 53.05 62.59 55.25 65.20 68.49 - 0 0.0 971 1,146.2 971 1,146.2 40 47.8 0.0% 38.64 45.60 40.47 47.76 51.46 - 0 0.0 1,091 1,287.8 1,091 1,287.8 45 53.7 0.0% 43.64 51.50 45.47 53.66 56.46 - 0 0.0 1,163 1,372.8 1,163 1,372.8 48 57.2 0.0% 46.64 55.04 48.47 57.20 59.46 - 0 0.0 947 1,117.3 947 1,117.3 39 46.6 0.0% 37.62 44.39 39.45 46.55 50.44 - 0 0.0 995 1,174.0 995 1,174.0 41 48.9 0.0% 39.62 46.75 41.45 48.91 52.44 - 0 0.0 588 693.9 588 693.9 25 28.9 0.0% 22.67 26.75 24.50 28.91 35.49 - 0 0.0 1,091 1,287.2 1,091 1,287.2 45 53.6 0.0% 43.62 51.47 45.45 53.63 56.44 - 0 0.0 1,187 1,400.5 1,187 1,400.5 49 58.4 0.0% 47.62 56.19 49.45 58.35 60.44 - 0 0.0 1,427 1,683.7 1,427 1,683.7 59 70.2 0.0% 57.62 67.99 59.45 70.15 70.44 - 327 385.7 1,852 2,185.0 1,525 1,799.3 64 75.0 17.7% 75.32 88.88 77.15 91.04 88.14 - 843 93.6 10,224 1,135.8 9,381 1,042.1 391 43.4 8.2% 426.00 47.32 426.00 47.32 426.00 - 1,014 112.6 11,592 1,287.8 10,578 1,175.1 441 49.0 8.7% 483.00 53.66 483.00 53.66 483.00 - 1,164 129.3 12,792 1,421.1 11,628 1,291.8 485 53.8 9.1% 533.00 59.21 533.00 59.21 533.00 - 1,017 113.0 14,048 1,560.6 13,031 1,447.6 543 60.3 7.2% 529.54 58.83 585.34 65.03 766.34 - 1,017 113.0 13,498 1,499.5 12,481 1,386.5 520 57.8 7.5% 540.25 60.02 562.41 62.48 695.34 - 1,017 113.0 14,338 1,592.8 13,321 1,479.8 555 61.7 7.1% 575.25 63.90 597.41 66.37 730.34

32.8 2,564 284.8 15,224 1,691.2 12,660 1,406.4 528 58.6 16.8% 578.54 64.27 634.34 70.47 815.34 32.8 2,714 301.5 16,424 1,824.6 13,710 1,523.1 571 63.5 16.5% 628.54 69.82 684.34 76.02 865.34 32.8 2,864 318.2 17,624 1,957.9 14,760 1,639.7 615 68.3 16.3% 678.54 75.38 734.34 81.58 915.34 32.8 2,624 291.5 15,704 1,744.6 13,080 1,453.1 545 60.5 16.7% 598.54 66.49 654.34 72.69 835.34 32.8 2,774 308.2 16,904 1,877.9 14,130 1,569.7 589 65.4 16.4% 648.54 72.05 704.34 78.24 885.34 32.8 2,924 324.8 18,104 2,011.2 15,180 1,686.4 633 70.3 16.2% 698.54 77.60 754.34 83.80 935.34 32.8 2,624 291.5 15,704 1,744.6 13,080 1,453.1 545 60.5 16.7% 598.54 66.49 654.34 72.69 835.34 32.8 2,774 308.2 16,904 1,877.9 14,130 1,569.7 589 65.4 16.4% 648.54 72.05 704.34 78.24 885.34 32.8 2,924 324.8 18,104 2,011.2 15,180 1,686.4 633 70.3 16.2% 698.54 77.60 754.34 83.80 935.34 32.8 2,297 255.2 8,352 927.8 6,055 672.6 252 28.0 27.5% 348.00 38.66 348.00 38.66 348.00

Triple-play pricing study 2Q 2011 © Analysys Mason

32.8 2,417 268.5 9,312 1,034.5 6,895 766.0 287 31.9 26.0% 388.00 43.10 388.00 43.10 388.00 32.8 3,197 355.2 15,552 1,727.7 12,355 1,372.5 515 57.2 20.6% 648.00 71.99 648.00 71.99 648.00

- 1,017 113.0 10,568 1,174.0 9,551 1,061.0 398 44.2 9.6% 384.54 42.72 440.34 48.92 621.34 - 1,137 126.3 11,528 1,280.7 10,391 1,154.4 433 48.1 9.9% 424.54 47.16 480.34 53.36 661.34 - 1,497 166.3 14,408 1,600.6 12,911 1,434.3 538 59.8 10.4% 544.54 60.49 600.34 66.69 781.34

32.8 2,417 268.5 11,744 1,304.7 9,327 1,036.2 389 43.2 20.6% 433.54 48.16 489.34 54.36 670.34 32.8 2,537 281.8 12,704 1,411.3 10,167 1,129.5 424 47.1 20.0% 473.54 52.61 529.34 58.80 710.34 32.8 2,897 321.8 15,584 1,731.2 12,687 1,409.4 529 58.7 18.6% 593.54 65.94 649.34 72.14 830.34 43.8 500 55.5 5,976 663.9 5,476 608.3 228 25.3 8.4% 249.00 27.66 249.00 27.66 249.00 43.8 500 55.5 7,416 823.8 6,916 768.3 288 32.0 6.7% 309.00 34.33 309.00 34.33 309.00 11.1 1,774 197.1 7,896 877.2 6,122 680.1 255 28.3 22.5% 329.00 36.55 329.00 36.55 329.00 11.1 1,774 197.1 9,096 1,010.5 7,322 813.4 305 33.9 19.5% 379.00 42.10 379.00 42.10 379.00 11.1 2,194 243.7 9,576 1,063.8 7,382 820.1 308 34.2 22.9% 399.00 44.32 399.00 44.32 399.00 11.1 2,794 310.4 11,976 1,330.4 9,182 1,020.0 383 42.5 23.3% 499.00 55.43 499.00 55.43 499.00 43.8 501 55.7 7,632 847.8 7,131 792.2 297 33.0 6.6% 318.00 35.33 318.00 35.33 318.00 43.8 501 55.7 9,552 1,061.1 9,051 1,005.5 377 41.9 5.2% 398.00 44.21 398.00 44.21 398.00

- 0 0.0 10,248 1,138.5 10,248 1,138.5 427 47.4 0.0% 427.00 47.44 427.00 47.44 427.00 - 0 0.0 11,928 1,325.1 11,928 1,325.1 497 55.2 0.0% 497.00 55.21 497.00 55.21 497.00

43.8 500 55.5 9,480 1,053.1 8,980 997.6 374 41.6 5.3% 303.13 33.68 394.99 43.88 790.26 43.8 500 55.5 8,376 930.5 7,876 875.0 328 36.5 6.0% 290.26 32.24 349.01 38.77 701.55 43.8 500 55.5 8,856 983.9 8,356 928.3 348 38.7 5.6% 310.26 34.47 369.01 40.99 721.55

- 0 0.0 9,456 1,050.5 9,456 1,050.5 394 43.8 0.0% 394.00 43.77 394.00 43.77 394.00 - 0 0.0 8,266 918.3 8,266 918.3 344 38.3 0.0% 270.39 30.04 344.41 38.26 720.73 - 0 0.0 7,619 846.5 7,619 846.5 317 35.3 0.0% 296.29 32.91 317.48 35.27 444.63 - 0 0.0 8,339 926.4 8,339 926.4 347 38.6 0.0% 326.29 36.25 347.48 38.60 474.63

11.0 2,093 232.5 10,896 1,210.4 8,803 977.9 367 40.7 19.2% 454.00 50.43 454.00 50.43 454.00 11.0 2,093 232.5 11,376 1,263.8 9,283 1,031.2 387 43.0 18.4% 474.00 52.66 474.00 52.66 474.00 11.0 2,093 232.5 12,096 1,343.7 10,003 1,111.2 417 46.3 17.3% 504.00 55.99 504.00 55.99 504.00 11.0 2,093 232.5 14,691 1,632.0 12,598 1,399.5 525 58.3 14.2% 542.72 60.29 612.12 68.00 959.34 11.0 2,093 232.5 15,171 1,685.3 13,078 1,452.8 545 60.5 13.8% 562.72 62.51 632.12 70.22 979.34 11.0 2,093 232.5 15,891 1,765.3 13,798 1,532.8 575 63.9 13.2% 592.72 65.84 662.12 73.56 1,009.34 11.0 2,093 232.5 13,450 1,494.2 11,357 1,261.7 473 52.6 15.6% 464.56 51.61 560.42 62.26 989.47 11.0 2,093 232.5 13,930 1,547.5 11,837 1,315.0 493 54.8 15.0% 484.56 53.83 580.42 64.48 1,009.47 11.0 2,093 232.5 14,650 1,627.5 12,557 1,395.0 523 58.1 14.3% 514.56 57.16 610.42 67.81 1,039.47

- 0 0.0 13,931 1,547.6 13,931 1,547.6 580 64.5 0.0% 510.78 56.74 580.47 64.48 929.72 - 0 0.0 14,411 1,601.0 14,411 1,601.0 600 66.7 0.0% 530.78 58.96 600.47 66.71 949.72 - 0 0.0 15,131 1,680.9 15,131 1,680.9 630 70.0 0.0% 560.78 62.30 630.47 70.04 979.72

11.0 2,093 232.5 9,143 1,015.7 7,050 783.2 294 32.6 22.9% 311.55 34.61 380.95 42.32 728.17 11.0 2,093 232.5 11,063 1,229.0 8,970 996.5 374 41.5 18.9% 391.55 43.50 460.95 51.21 808.17 11.0 2,093 232.5 11,783 1,309.0 9,690 1,076.5 404 44.9 17.8% 421.55 46.83 490.95 54.54 838.17 11.0 2,093 232.5 12,743 1,415.6 10,650 1,183.1 444 49.3 16.4% 461.55 51.27 530.95 58.98 878.17 11.0 2,093 232.5 15,143 1,682.2 13,050 1,449.7 544 60.4 13.8% 561.55 62.38 630.95 70.09 978.17

Triple-play pricing study 2Q 2011 © Analysys Mason

11.0 2,093 232.5 24,743 2,748.7 22,650 2,516.2 944 104.8 8.5% 961.55 106.82 1,030.95 114.53 1,378.17 - 595 66.1 5,232 581.2 4,637 515.1 193 21.5 11.4% 218.00 24.22 218.00 24.22 218.00 - 595 66.1 7,152 794.5 6,557 728.4 273 30.4 8.3% 298.00 33.10 298.00 33.10 298.00 - 595 66.1 7,872 874.5 7,277 808.4 303 33.7 7.6% 328.00 36.44 328.00 36.44 328.00 - 595 66.1 8,832 981.1 8,237 915.0 343 38.1 6.7% 368.00 40.88 368.00 40.88 368.00 - 595 66.1 16,032 1,781.0 15,437 1,714.9 643 71.5 3.7% 668.00 74.21 668.00 74.21 668.00 - 595 66.1 9,027 1,002.8 8,432 936.7 351 39.0 6.6% 306.72 34.07 376.12 41.78 723.34 - 595 66.1 10,947 1,216.1 10,352 1,150.0 431 47.9 5.4% 386.72 42.96 456.12 50.67 803.34 - 595 66.1 11,667 1,296.1 11,072 1,230.0 461 51.2 5.1% 416.72 46.29 486.12 54.00 833.34 - 595 66.1 12,627 1,402.7 12,032 1,336.6 501 55.7 4.7% 456.72 50.74 526.12 58.45 873.34 - 595 66.1 19,827 2,202.6 19,232 2,136.5 801 89.0 3.0% 756.72 84.06 826.12 91.77 1,173.34 - 0 0.0 3,576 397.3 3,576 397.3 149 16.6 0.0% 149.00 16.55 149.00 16.55 149.00 - 0 0.0 5,496 610.6 5,496 610.6 229 25.4 0.0% 229.00 25.44 229.00 25.44 229.00 - 0 0.0 6,216 690.5 6,216 690.5 259 28.8 0.0% 259.00 28.77 259.00 28.77 259.00 - 0 0.0 7,176 797.2 7,176 797.2 299 33.2 0.0% 299.00 33.22 299.00 33.22 299.00 - 0 0.0 11,976 1,330.4 11,976 1,330.4 499 55.4 0.0% 499.00 55.43 499.00 55.43 499.00 - 0 0.0 9,576 1,063.8 9,576 1,063.8 399 44.3 0.0% 399.00 44.32 399.00 44.32 399.00 - 0 0.0 14,376 1,597.0 14,376 1,597.0 599 66.5 0.0% 599.00 66.54 599.00 66.54 599.00 - 0 0.0 19,176 2,130.3 19,176 2,130.3 799 88.8 0.0% 799.00 88.76 799.00 88.76 799.00 - 0 0.0 7,371 818.8 7,371 818.8 307 34.1 0.0% 237.72 26.41 307.12 34.12 654.34 - 0 0.0 9,291 1,032.1 9,291 1,032.1 387 43.0 0.0% 317.72 35.30 387.12 43.01 734.34 - 0 0.0 10,011 1,112.1 10,011 1,112.1 417 46.3 0.0% 347.72 38.63 417.12 46.34 764.34 - 0 0.0 10,971 1,218.8 10,971 1,218.8 457 50.8 0.0% 387.72 43.07 457.12 50.78 804.34 - 0 0.0 15,771 1,752.0 15,771 1,752.0 657 73.0 0.0% 587.72 65.29 657.12 73.00 1,004.34 - 0 0.0 13,371 1,485.4 13,371 1,485.4 557 61.9 0.0% 487.72 54.18 557.12 61.89 904.34 - 0 0.0 18,171 2,018.6 18,171 2,018.6 757 84.1 0.0% 687.72 76.40 757.12 84.11 1,104.34 - 0 0.0 22,971 2,551.8 22,971 2,551.8 957 106.3 0.0% 887.72 98.62 957.12 106.33 1,304.34 - 495 55.0 7,632 847.8 7,137 792.8 297 33.0 6.5% 318.00 35.33 318.00 35.33 318.00 - 495 55.0 8,314 923.6 7,819 868.6 326 36.2 6.0% 324.25 36.02 346.41 38.48 479.34 - 0 0.0 11,886 1,320.4 11,886 1,320.4 495 55.0 0.0% 473.08 52.55 495.24 55.02 628.17 - 0 0.0 11,886 1,320.4 11,886 1,320.4 495 55.0 0.0% 473.08 52.55 495.24 55.02 628.17 - 495 55.0 9,312 1,034.5 8,817 979.5 367 40.8 5.3% 388.00 43.10 388.00 43.10 388.00 - 495 55.0 10,032 1,114.5 9,537 1,059.5 397 44.1 4.9% 418.00 46.44 418.00 46.44 418.00 - 495 55.0 11,232 1,247.8 10,737 1,192.8 447 49.7 4.4% 468.00 51.99 468.00 51.99 468.00 - 495 55.0 5,496 610.6 5,001 555.6 208 23.1 9.0% 229.00 25.44 229.00 25.44 229.00 - 495 55.0 7,114 790.3 6,619 735.3 276 30.6 7.0% 274.25 30.47 296.41 32.93 429.34 - 0 0.0 14,256 1,583.7 14,256 1,583.7 594 66.0 0.0% 521.75 57.96 594.00 65.99 1,027.47 - 0 0.0 14,256 1,583.7 14,256 1,583.7 594 66.0 0.0% 521.75 57.96 594.00 65.99 1,027.47 - 495 55.0 7,680 853.2 7,185 798.2 299 33.3 6.4% 320.00 35.55 320.00 35.55 320.00 - 495 55.0 9,298 1,032.9 8,803 977.9 367 40.7 5.3% 365.25 40.58 387.41 43.04 520.34 - 0 0.0 608 485.8 608 485.8 25 20.2 0.0% 25.35 20.24 25.35 20.24 25.35 - 0 0.0 1,424 1,137.3 1,424 1,137.3 59 47.4 0.0% 59.35 47.39 59.35 47.39 59.35

Triple-play pricing study 2Q 2011 © Analysys Mason

- 0 0.0 1,784 1,424.7 1,784 1,424.7 74 59.4 0.0% 74.35 59.36 74.35 59.36 74.35 - 204 162.9 1,424 1,137.3 1,220 974.4 51 40.6 14.3% 59.35 47.39 59.35 47.39 59.35 - 294 234.7 1,784 1,424.7 1,490 1,190.0 62 49.6 16.5% 74.35 59.36 74.35 59.36 74.35 - 0 0.0 2,486 1,985.1 2,486 1,985.1 104 82.7 0.0% 98.97 79.02 103.59 82.71 131.32 - 0 0.0 2,112 1,686.3 2,112 1,686.3 88 70.3 0.0% 88.00 70.26 88.00 70.26 88.00 - 57 45.5 2,603 2,078.2 2,546 2,032.7 106 84.7 2.2% 103.73 82.82 108.45 86.59 136.81 - 87 69.5 3,227 2,576.5 3,140 2,507.0 131 104.5 2.7% 129.73 103.58 134.45 107.35 162.81 - 87 69.5 4,523 3,611.2 4,436 3,541.8 185 147.6 1.9% 183.73 146.69 188.45 150.47 216.81 - 0 0.0 1,754 1,400.4 1,754 1,400.4 73 58.4 0.0% 56.57 45.17 73.08 58.35 121.87 - 0 0.0 1,441 1,150.7 1,441 1,150.7 60 47.9 0.0% 60.05 47.95 60.05 47.95 60.05 - 0 0.0 1,801 1,438.2 1,801 1,438.2 75 59.9 0.0% 75.05 59.92 75.05 59.92 75.05 - 0 0.0 2,041 1,629.8 2,041 1,629.8 85 67.9 0.0% 85.05 67.91 85.05 67.91 85.05 - 0 0.0 2,401 1,917.2 2,401 1,917.2 100 79.9 0.0% 100.05 79.88 100.05 79.88 100.05 - 0 0.0 5,866 4,683.5 5,866 4,683.5 244 195.1 0.0% 128.97 102.98 244.41 195.14 434.52 - 0 0.0 6,082 4,855.9 6,082 4,855.9 253 202.3 0.0% 137.97 110.16 253.41 202.33 443.52 - 0 0.0 6,466 5,162.5 6,466 5,162.5 269 215.1 0.0% 153.97 122.94 269.41 215.10 459.52 - 0 0.0 6,826 5,450.0 6,826 5,450.0 284 227.1 0.0% 168.97 134.91 284.41 227.08 474.52 - 0 0.0 2,320 1,852.5 2,320 1,852.5 97 77.2 0.0% 91.16 72.78 96.67 77.19 129.76 - 0 0.0 2,680 2,139.9 2,680 2,139.9 112 89.2 0.0% 106.16 84.76 111.67 89.16 144.76 - 0 0.0 2,536 2,024.9 2,536 2,024.9 106 84.4 0.0% 100.16 79.97 105.67 84.37 138.76 - 0 0.0 3,280 2,619.0 3,280 2,619.0 137 109.1 0.0% 131.16 104.72 136.67 109.12 169.76 - 0 0.0 1,537 1,227.4 1,537 1,227.4 64 51.1 0.0% 64.05 51.14 64.05 51.14 64.05 - 0 0.0 1,897 1,514.8 1,897 1,514.8 79 63.1 0.0% 79.05 63.12 79.05 63.12 79.05 - 0 0.0 2,137 1,706.4 2,137 1,706.4 89 71.1 0.0% 89.05 71.10 89.05 71.10 89.05 - 0 0.0 2,497 1,993.9 2,497 1,993.9 104 83.1 0.0% 104.05 83.08 104.05 83.08 104.05 - 0 0.0 5,962 4,760.1 5,962 4,760.1 248 198.3 0.0% 132.97 106.17 248.41 198.34 438.52 - 0 0.0 6,178 4,932.6 6,178 4,932.6 257 205.5 0.0% 141.97 113.36 257.41 205.52 447.52 - 0 0.0 6,562 5,239.2 6,562 5,239.2 273 218.3 0.0% 157.97 126.13 273.41 218.30 463.52 - 0 0.0 6,922 5,526.6 6,922 5,526.6 288 230.3 0.0% 172.97 138.11 288.41 230.28 478.52 - 0 0.0 2,416 1,929.1 2,416 1,929.1 101 80.4 0.0% 95.16 75.98 100.67 80.38 133.76 - 0 0.0 2,776 2,216.6 2,776 2,216.6 116 92.4 0.0% 110.16 87.95 115.67 92.36 148.76 - 0 0.0 2,632 2,101.6 2,632 2,101.6 110 87.6 0.0% 104.16 83.16 109.67 87.57 142.76 - 0 0.0 3,376 2,695.6 3,376 2,695.6 141 112.3 0.0% 135.16 107.92 140.67 112.32 173.76 - 100 79.8 1,681 1,341.9 1,581 1,262.1 66 52.6 5.9% 64.51 51.51 70.03 55.91 103.11 - 100 79.8 2,161 1,725.2 2,061 1,645.3 86 68.6 4.6% 84.51 67.48 90.03 71.88 123.11 - 100 79.8 2,760 2,203.7 2,660 2,123.9 111 88.5 3.6% 115.00 91.82 115.00 91.82 115.00 - 0 0.0 1,294 575.7 1,294 575.7 54 24.0 0.0% 39.90 17.76 53.90 23.99 53.90 - 0 0.0 1,222 543.6 1,222 543.6 51 22.7 0.0% 50.90 22.65 50.90 22.65 50.90 - 0 0.0 1,270 565.0 1,270 565.0 53 23.5 0.0% 52.90 23.54 52.90 23.54 52.90 - 0 0.0 1,462 650.4 1,462 650.4 61 27.1 0.0% 60.90 27.10 60.90 27.10 60.90 - 0 0.0 1,702 757.2 1,702 757.2 71 31.6 0.0% 70.90 31.55 70.90 31.55 70.90 - 0 0.0 1,613 717.8 1,613 717.8 67 29.9 0.0% 67.21 29.91 67.21 29.91 67.21

Triple-play pricing study 2Q 2011 © Analysys Mason

- 0 0.0 2,057 915.4 2,057 915.4 86 38.1 0.0% 85.71 38.14 85.71 38.14 85.71 - 0 0.0 2,501 1,113.1 2,501 1,113.1 104 46.4 0.0% 104.22 46.38 104.22 46.38 104.22 - 0 0.0 2,902 1,291.2 2,902 1,291.2 121 53.8 0.0% 120.90 53.80 120.90 53.80 120.90 - 0 0.0 3,598 1,601.0 3,598 1,601.0 150 66.7 0.0% 149.90 66.71 149.90 66.71 149.90 - 0 0.0 3,167 1,409.2 3,167 1,409.2 132 58.7 0.0% 131.94 58.71 131.94 58.71 131.94 - 0 0.0 3,833 1,705.6 3,833 1,705.6 160 71.1 0.0% 159.70 71.07 159.70 71.07 159.70 - 0 0.0 1,027 457.1 1,027 457.1 43 19.0 0.0% 42.80 19.05 42.80 19.05 42.80 - 0 0.0 1,123 499.8 1,123 499.8 47 20.8 0.0% 46.80 20.83 46.80 20.83 46.80 - 0 0.0 2,182 970.8 2,182 970.8 91 40.5 0.0% 90.90 40.45 90.90 40.45 90.90 - 0 0.0 2,662 1,184.4 2,662 1,184.4 111 49.4 0.0% 110.90 49.35 110.90 49.35 110.90 - 0 0.0 1,222 543.6 1,222 543.6 51 22.7 0.0% 50.90 22.65 50.90 22.65 50.90 - 0 0.0 1,294 575.7 1,294 575.7 54 24.0 0.0% 53.90 23.99 53.90 23.99 53.90 - 0 0.0 1,843 820.2 1,843 820.2 77 34.2 0.0% 76.80 34.18 76.80 34.18 76.80 - 0 0.0 2,662 1,184.4 2,662 1,184.4 111 49.4 0.0% 110.90 49.35 110.90 49.35 110.90 - 0 0.0 3,142 1,398.0 3,142 1,398.0 131 58.3 0.0% 130.90 58.25 130.90 58.25 130.90 - 0 0.0 2,446 1,088.7 2,446 1,088.7 102 45.4 0.0% 96.04 42.74 101.93 45.36 122.44 - 0 0.0 2,926 1,302.3 2,926 1,302.3 122 54.3 0.0% 116.04 51.64 121.93 54.26 142.44 - 0 0.0 1,484 660.5 1,484 660.5 62 27.5 0.0% 55.95 24.90 61.84 27.52 82.35 - 0 0.0 1,558 693.5 1,558 693.5 65 28.9 0.0% 59.04 26.27 64.93 28.90 85.44 - 0 0.0 2,108 938.1 2,108 938.1 88 39.1 0.0% 81.94 36.46 87.83 39.09 108.34 - 0 0.0 2,926 1,302.3 2,926 1,302.3 122 54.3 0.0% 116.04 51.64 121.93 54.26 142.44 - 0 0.0 3,406 1,515.9 3,406 1,515.9 142 63.2 0.0% 136.04 60.54 141.93 63.16 162.44 - 0 0.0 696 309.7 696 309.7 29 12.9 0.0% 29.00 12.91 29.00 12.91 29.00 - 0 0.0 1,176 523.3 1,176 523.3 49 21.8 0.0% 49.00 21.81 49.00 21.81 49.00 - 0 0.0 502 223.2 502 223.2 21 9.3 0.0% 20.90 9.30 20.90 9.30 20.90 - 0 0.0 598 265.9 598 265.9 25 11.1 0.0% 24.90 11.08 24.90 11.08 24.90 - 0 0.0 816 363.1 816 363.1 34 15.1 0.0% 34.00 15.13 34.00 15.13 34.00 - 0 0.0 936 416.5 936 416.5 39 17.4 0.0% 39.00 17.36 39.00 17.36 39.00 - 0 0.0 1,656 736.9 1,656 736.9 69 30.7 0.0% 69.00 30.71 69.00 30.71 69.00 - 0 0.0 1,416 630.1 1,416 630.1 59 26.3 0.0% 59.00 26.26 59.00 26.26 59.00 - 0 0.0 2,376 1,057.3 2,376 1,057.3 99 44.1 0.0% 99.00 44.06 99.00 44.06 99.00 - 0 0.0 2,136 950.5 2,136 950.5 89 39.6 0.0% 89.00 39.61 89.00 39.61 89.00 - 0 0.0 4,776 2,125.4 4,776 2,125.4 199 88.6 0.0% 199.00 88.56 199.00 88.56 199.00 - 0 0.0 2,638 1,174.1 2,638 1,174.1 110 48.9 0.0% 104.30 46.42 109.94 48.92 128.43 - 0 0.0 5,038 2,242.2 5,038 2,242.2 210 93.4 0.0% 204.30 90.92 209.94 93.42 228.43 - 0 0.0 9,838 4,378.2 9,838 4,378.2 410 182.4 0.0% 404.30 179.92 409.94 182.43 428.43 - 0 0.0 14,521 6,462.0 14,521 6,462.0 605 269.2 0.0% 599.15 266.63 605.04 269.25 625.55 - 0 0.0 1,234 549.0 1,234 549.0 51 22.9 0.0% 51.40 22.87 51.40 22.87 51.40 - 87 38.7 1,282 570.3 1,195 531.6 50 22.2 6.8% 53.40 23.76 53.40 23.76 53.40 - 117 52.1 1,522 677.1 1,405 625.1 59 26.0 7.7% 63.40 28.21 63.40 28.21 63.40 - 99 44.1 1,378 613.0 1,279 569.0 53 23.7 7.2% 57.40 25.54 57.40 25.54 57.40 - 165 73.4 1,906 848.0 1,741 774.6 73 32.3 8.7% 79.40 35.33 79.40 35.33 79.40

Triple-play pricing study 2Q 2011 © Analysys Mason

- 267 118.8 2,722 1,211.1 2,455 1,092.3 102 45.5 9.8% 113.40 50.46 113.40 50.46 113.40 - 177 78.8 2,002 890.7 1,825 812.0 76 33.8 8.8% 83.40 37.11 83.40 37.11 83.40 - 192 85.4 2,122 944.1 1,930 858.7 80 35.8 9.0% 88.40 39.34 88.40 39.34 88.40 - 246 109.5 2,554 1,136.4 2,308 1,026.9 96 42.8 9.6% 106.40 47.35 106.40 47.35 106.40 - 327 145.5 3,202 1,424.7 2,875 1,279.2 120 53.3 10.2% 133.40 59.36 133.40 59.36 133.40 - 387 172.2 3,682 1,638.3 3,295 1,466.1 137 61.1 10.5% 153.40 68.26 153.40 68.26 153.40 - 0 0.0 1,282 570.3 1,282 570.3 53 23.8 0.0% 53.40 23.76 53.40 23.76 53.40 - 0 0.0 1,906 848.0 1,906 848.0 79 35.3 0.0% 79.40 35.33 79.40 35.33 79.40 - 87 38.7 1,503 669.0 1,416 630.3 59 26.3 5.8% 58.46 26.02 62.64 27.87 76.46 - 192 85.4 2,343 1,042.8 2,151 957.4 90 39.9 8.2% 93.46 41.59 97.64 43.45 111.46 - 246 109.5 2,775 1,235.0 2,529 1,125.6 105 46.9 8.9% 111.46 49.60 115.64 51.46 129.46 - 117 52.1 1,743 775.8 1,626 723.7 68 30.2 6.7% 68.46 30.47 72.64 32.32 86.46 - 327 145.5 3,423 1,523.4 3,096 1,377.9 129 57.4 9.6% 138.46 61.62 142.64 63.48 156.46 - 87 38.7 1,594 709.6 1,507 670.8 63 28.0 5.5% 62.46 27.80 66.44 29.56 79.31 - 117 52.1 1,834 816.4 1,717 764.3 72 31.8 6.4% 72.46 32.25 76.44 34.01 89.31 - 99 44.1 1,690 752.3 1,591 708.2 66 29.5 5.9% 66.46 29.58 70.44 31.34 83.31 - 141 62.7 1,882 837.6 1,741 774.9 73 32.3 7.5% 74.45 33.13 78.43 34.90 91.04 - 117 52.1 1,906 848.4 1,789 796.3 75 33.2 6.1% 75.46 33.58 79.44 35.35 92.05 - 555 247.0 3,586 1,596.0 3,031 1,349.0 126 56.2 15.5% 145.46 64.73 149.44 66.50 162.05 - 0 0.0 2,057 181.3 2,057 181.3 86 7.6 0.0% 85.70 7.55 85.70 7.55 85.70 - 0 0.0 3,017 265.9 3,017 265.9 126 11.1 0.0% 125.70 11.08 125.70 11.08 125.70 - 0 0.0 4,217 371.6 4,217 371.6 176 15.5 0.0% 175.70 15.48 175.70 15.48 175.70 - 0 0.0 5,417 477.4 5,417 477.4 226 19.9 0.0% 225.70 19.89 225.70 19.89 225.70 - 0 0.0 2,057 181.3 2,057 181.3 86 7.6 0.0% 85.70 7.55 85.70 7.55 85.70 - 0 0.0 3,017 265.9 3,017 265.9 126 11.1 0.0% 125.70 11.08 125.70 11.08 125.70 - 0 0.0 4,217 371.6 4,217 371.6 176 15.5 0.0% 175.70 15.48 175.70 15.48 175.70 - 0 0.0 5,417 477.4 5,417 477.4 226 19.9 0.0% 225.70 19.89 225.70 19.89 225.70 - 68 6.0 1,435 126.5 1,367 120.5 57 5.0 4.7% 59.80 5.27 59.80 5.27 59.80 - 68 6.0 1,915 168.8 1,847 162.8 77 6.8 3.6% 79.80 7.03 79.80 7.03 79.80 - 68 6.0 2,635 232.2 2,567 226.2 107 9.4 2.6% 109.80 9.68 109.80 9.68 109.80 - 68 6.0 3,835 338.0 3,767 332.0 157 13.8 1.8% 159.80 14.08 159.80 14.08 159.80 - 68 6.0 5,035 443.8 4,967 437.8 207 18.2 1.4% 209.80 18.49 209.80 18.49 209.80 - 68 6.0 2,398 211.3 2,330 205.3 97 8.6 2.8% 99.90 8.80 99.90 8.80 99.90 - 68 6.0 3,118 274.8 3,050 268.8 127 11.2 2.2% 129.90 11.45 129.90 11.45 129.90 - 68 6.0 4,318 380.5 4,250 374.5 177 15.6 1.6% 179.90 15.85 179.90 15.85 179.90 - 110 9.7 1,649 145.3 1,539 135.6 64 5.7 6.7% 68.70 6.05 68.70 6.05 68.70 - 138 12.2 1,985 174.9 1,847 162.8 77 6.8 7.0% 82.70 7.29 82.70 7.29 82.70 - 198 17.4 2,705 238.4 2,507 220.9 104 9.2 7.3% 112.70 9.93 112.70 9.93 112.70 - 218 19.2 2,945 259.5 2,727 240.3 114 10.0 7.4% 122.70 10.81 122.70 10.81 122.70 - 78 6.9 1,265 111.5 1,187 104.6 49 4.4 6.2% 52.70 4.64 52.70 4.64 52.70 - 118 10.4 1,745 153.8 1,627 143.4 68 6.0 6.8% 72.70 6.41 72.70 6.41 72.70 - 178 15.7 2,465 217.2 2,287 201.5 95 8.4 7.2% 102.70 9.05 102.70 9.05 102.70

Triple-play pricing study 2Q 2011 © Analysys Mason

- 110 9.7 1,320 116.3 1,210 106.6 50 4.4 8.3% 55.00 4.85 55.00 4.85 55.00 - 138 12.2 1,656 145.9 1,518 133.8 63 5.6 8.3% 69.00 6.08 69.00 6.08 69.00 - 198 17.4 2,376 209.4 2,178 191.9 91 8.0 8.3% 99.00 8.72 99.00 8.72 99.00 - 218 19.2 2,616 230.5 2,398 211.3 100 8.8 8.3% 109.00 9.61 109.00 9.61 109.00 - 78 6.9 936 82.5 858 75.6 36 3.2 8.3% 39.00 3.44 39.00 3.44 39.00 - 118 10.4 1,416 124.8 1,298 114.4 54 4.8 8.3% 59.00 5.20 59.00 5.20 59.00 - 178 15.7 2,136 188.2 1,958 172.6 82 7.2 8.3% 89.00 7.84 89.00 7.84 89.00 - 110 9.7 2,253 198.6 2,143 188.9 89 7.9 4.9% 78.95 6.96 93.89 8.27 138.50 - 138 12.2 2,589 228.2 2,451 216.0 102 9.0 5.3% 92.95 8.19 107.89 9.51 152.50 - 198 17.4 3,309 291.6 3,111 274.2 130 11.4 6.0% 122.95 10.84 137.89 12.15 182.50 - 218 19.2 3,549 312.8 3,331 293.6 139 12.2 6.1% 132.95 11.72 147.89 13.03 192.50 - 52 59.0 552 626.1 500 567.1 21 23.6 9.4% 23.00 26.09 23.00 26.09 23.00 - 30 34.0 720 816.6 690 782.6 29 32.6 4.2% 30.00 34.03 30.00 34.03 30.00 - 32 35.7 672 762.2 641 726.5 27 30.3 4.7% 28.00 31.76 28.00 31.76 28.00 - 24 27.2 912 1,034.4 888 1,007.2 37 42.0 2.6% 38.00 43.10 38.00 43.10 38.00 - 0 0.0 672 762.2 672 762.2 28 31.8 0.0% 28.00 31.76 28.00 31.76 28.00

0.0 60 68.1 720 816.6 660 748.6 28 31.2 8.3% 30.00 34.03 30.00 34.03 30.00 0.0 60 68.1 912 1,034.4 852 966.3 36 40.3 6.6% 38.00 43.10 38.00 43.10 38.00 0.0 60 68.1 1,200 1,361.1 1,140 1,293.0 48 53.9 5.0% 50.00 56.71 50.00 56.71 50.00

- 0 0.0 854 969.1 854 969.1 36 40.4 0.0% 35.60 40.38 35.60 40.38 35.60 - 54 61.2 672 762.2 618 700.9 26 29.2 8.0% 28.00 31.76 28.00 31.76 28.00 - 84 95.3 912 1,034.4 828 939.1 35 39.1 9.2% 38.00 43.10 38.00 43.10 38.00

0.0 60 68.1 1,200 1,361.1 1,140 1,293.0 48 53.9 5.0% 50.00 56.71 50.00 56.71 50.00 - 0 0.0 828 939.1 828 939.1 35 39.1 0.0% 34.50 39.13 34.50 39.13 34.50 - 0 0.0 708 803.0 708 803.0 30 33.5 0.0% 29.50 33.46 29.50 33.46 29.50 - 0 0.0 738 837.0 738 837.0 31 34.9 0.0% 30.75 34.88 30.75 34.88 30.75 - 0 0.0 828 939.1 828 939.1 35 39.1 0.0% 34.50 39.13 34.50 39.13 34.50 - 0 0.0 858 973.2 858 973.2 36 40.5 0.0% 35.75 40.55 35.75 40.55 35.75 - 0 0.0 1,008 1,143.3 1,008 1,143.3 42 47.6 0.0% 42.00 47.64 42.00 47.64 42.00 - 0 0.0 888 1,007.2 888 1,007.2 37 42.0 0.0% 37.00 41.97 37.00 41.97 37.00 - 23 25.5 918 1,041.2 896 1,015.7 37 42.3 2.5% 38.25 43.38 38.25 43.38 38.25 - 0 0.0 1,008 1,143.3 1,008 1,143.3 42 47.6 0.0% 42.00 47.64 42.00 47.64 42.00 - 23 25.5 1,038 1,177.3 1,016 1,151.8 42 48.0 2.2% 43.25 49.05 43.25 49.05 43.25 - 0 0.0 540 612.5 540 612.5 23 25.5 0.0% 22.50 25.52 22.50 25.52 22.50 - 0 0.0 420 476.4 420 476.4 18 19.8 0.0% 17.50 19.85 17.50 19.85 17.50 - 23 25.5 450 510.4 428 484.9 18 20.2 5.0% 18.75 21.27 18.75 21.27 18.75 - 0 0.0 540 612.5 540 612.5 23 25.5 0.0% 22.50 25.52 22.50 25.52 22.50 - 23 25.5 570 646.5 548 621.0 23 25.9 3.9% 23.75 26.94 23.75 26.94 23.75 - 15 17.0 504 571.6 489 554.6 20 23.1 3.0% 21.00 23.82 21.00 23.82 21.00 - 76 85.6 636 721.1 560 635.5 23 26.5 11.9% 26.49 30.05 26.49 30.05 26.49 - 55 62.4 684 775.8 629 713.4 26 29.7 8.0% 28.50 32.32 28.50 32.32 28.50 - 120 136.1 756 857.2 636 721.1 26 30.0 15.9% 31.49 35.72 31.49 35.72 31.49

Triple-play pricing study 2Q 2011 © Analysys Mason

- 55 62.4 840 952.7 785 890.4 33 37.1 6.5% 35.00 39.70 35.00 39.70 35.00 - 120 136.1 912 1,034.1 792 898.0 33 37.4 13.2% 37.99 43.09 37.99 43.09 37.99 - 40 45.4 1,080 1,224.9 1,040 1,179.6 43 49.1 3.7% 45.00 51.04 45.00 51.04 45.00 - 90 102.1 1,152 1,306.3 1,062 1,204.3 44 50.2 7.8% 47.99 54.43 47.99 54.43 47.99 - 76 85.6 636 721.1 560 635.5 23 26.5 11.9% 26.49 30.05 26.49 30.05 26.49 - 120 136.1 756 857.2 636 721.1 26 30.0 15.9% 31.49 35.72 31.49 35.72 31.49 - 150 170.1 912 1,034.1 762 864.0 32 36.0 16.5% 37.99 43.09 37.99 43.09 37.99 - 52 58.7 749 849.6 697 790.9 29 33.0 6.9% 31.21 35.40 31.21 35.40 31.21 - 70 79.5 872 988.7 802 909.2 33 37.9 8.0% 36.32 41.19 36.32 41.19 36.32 - 50 56.7 792 898.3 742 841.6 31 35.1 6.3% 33.00 37.43 33.00 37.43 33.00 - 90 102.1 792 898.0 702 795.9 29 33.2 11.4% 32.99 37.42 32.99 37.42 32.99 - 120 136.1 912 1,034.1 792 898.0 33 37.4 13.2% 37.99 43.09 37.99 43.09 37.99 - 120 136.1 1,068 1,211.1 948 1,075.0 39 44.8 11.2% 44.49 50.46 44.49 50.46 44.49 - 120 136.1 1,453 1,648.2 1,333 1,512.1 56 63.0 8.3% 60.55 68.68 60.55 68.68 60.55 - 90 102.1 1,037 1,175.9 947 1,073.9 39 44.7 8.7% 43.20 49.00 43.20 49.00 43.20 - 0 0.0 564 639.7 564 639.7 24 26.7 0.0% 23.50 26.65 23.50 26.65 23.50 - 53 59.5 660 748.6 608 689.0 25 28.7 8.0% 27.50 31.19 27.50 31.19 27.50 - 78 88.5 864 980.0 786 891.5 33 37.1 9.0% 36.00 40.83 36.00 40.83 36.00 - 0 0.0 504 571.6 504 571.6 21 23.8 0.0% 21.00 23.82 21.00 23.82 21.00 - 53 59.5 600 680.5 548 621.0 23 25.9 8.8% 25.00 28.36 25.00 28.36 25.00 - 78 88.5 804 911.9 726 823.4 30 34.3 9.7% 33.50 38.00 33.50 38.00 33.50 - 0 0.0 564 639.7 564 639.7 24 26.7 0.0% 23.50 26.65 23.50 26.65 23.50 - 0 0.0 648 735.0 648 735.0 27 30.6 0.0% 27.00 30.62 27.00 30.62 27.00 - 53 59.5 660 748.6 608 689.0 25 28.7 8.0% 27.50 31.19 27.50 31.19 27.50 - 53 59.5 744 843.9 692 784.3 29 32.7 7.1% 31.00 35.16 31.00 35.16 31.00 - 78 88.5 864 980.0 786 891.5 33 37.1 9.0% 36.00 40.83 36.00 40.83 36.00 - 78 88.5 948 1,075.2 870 986.8 36 41.1 8.2% 39.50 44.80 39.50 44.80 39.50 - 69 78.3 458 519.9 389 441.7 16 18.4 15.1% 19.10 21.66 19.10 21.66 19.10 - 117 132.7 650 737.7 533 605.0 22 25.2 18.0% 27.10 30.74 27.10 30.74 27.10 - 0 0.0 960 1,088.8 960 1,088.8 40 45.4 0.0% 40.00 45.37 40.00 45.37 40.00 - 83 93.6 936 1,061.6 854 968.0 36 40.3 8.8% 39.00 44.23 39.00 44.23 39.00 - 0 0.0 996 1,129.7 996 1,129.7 42 47.1 0.0% 41.50 47.07 41.50 47.07 41.50 - 60 44.9 1,320 987.2 1,260 942.3 52 39.3 4.5% 54.98 41.13 54.98 41.13 54.98 - 60 44.9 1,680 1,256.5 1,620 1,211.6 67 50.5 3.6% 69.98 52.35 69.98 52.35 69.98 - 60 44.9 1,680 1,256.5 1,620 1,211.6 67 50.5 3.6% 69.98 52.35 69.98 52.35 69.98 - 60 44.9 1,680 1,256.5 1,620 1,211.6 67 50.5 3.6% 69.98 52.35 69.98 52.35 69.98 - 60 44.9 720 538.5 660 493.6 27 20.6 8.3% 29.99 22.44 29.99 22.44 29.99 - 60 44.9 1,080 807.8 1,020 762.9 42 31.8 5.6% 44.99 33.66 44.99 33.66 44.99 - 60 44.9 1,080 807.8 1,020 762.9 42 31.8 5.6% 44.99 33.66 44.99 33.66 44.99 - 60 44.9 1,080 807.8 1,020 762.9 42 31.8 5.6% 44.99 33.66 44.99 33.66 44.99 - 0 0.0 2,040 1,525.8 2,040 1,525.8 85 63.6 0.0% 84.98 63.58 84.98 63.58 84.98 - 0 0.0 2,400 1,795.2 2,400 1,795.2 100 74.8 0.0% 99.98 74.80 99.98 74.80 99.98

Triple-play pricing study 2Q 2011 © Analysys Mason

- 0 0.0 4,199 3,141.1 4,199 3,141.1 175 130.9 0.0% 174.94 130.88 174.94 130.88 174.94 - 0 0.0 1,320 987.4 1,320 987.4 55 41.1 0.0% 54.99 41.14 54.99 41.14 54.99 - 0 0.0 1,680 1,256.7 1,680 1,256.7 70 52.4 0.0% 69.99 52.36 69.99 52.36 69.99 - 0 0.0 3,480 2,603.3 3,480 2,603.3 145 108.5 0.0% 144.99 108.47 144.99 108.47 144.99 - 60 44.9 2,064 1,543.8 2,004 1,498.9 83 62.5 2.9% 85.98 64.32 85.98 64.32 85.98 - 60 44.9 2,424 1,813.1 2,364 1,768.2 98 73.7 2.5% 100.98 75.55 100.98 75.55 100.98 - 90 67.3 2,904 2,172.2 2,814 2,104.9 117 87.7 3.1% 120.98 90.51 120.98 90.51 120.98 - 90 67.3 1,920 1,436.2 1,830 1,368.9 76 57.0 4.7% 79.99 59.84 79.99 59.84 79.99 - 90 67.3 2,280 1,705.6 2,190 1,638.2 91 68.3 3.9% 94.99 71.07 94.99 71.07 94.99 - 120 89.8 2,760 2,064.7 2,640 1,974.9 110 82.3 4.3% 114.99 86.03 114.99 86.03 114.99 - 120 89.8 2,304 1,723.3 2,184 1,633.6 91 68.1 5.2% 95.98 71.81 95.98 71.81 95.98 - 120 89.8 2,544 1,902.9 2,424 1,813.1 101 75.5 4.7% 105.98 79.29 105.98 79.29 105.98 - 120 89.8 3,264 2,441.5 3,144 2,351.8 131 98.0 3.7% 135.98 101.73 135.98 101.73 135.98 - 60 44.9 1,080 807.8 1,020 762.9 42 31.8 5.6% 44.99 33.66 44.99 33.66 44.99 - 60 44.9 1,200 897.6 1,140 852.7 47 35.5 5.0% 49.99 37.40 49.99 37.40 49.99 - 60 44.9 1,200 897.6 1,140 852.7 47 35.5 5.0% 49.99 37.40 49.99 37.40 49.99 - 60 44.9 1,200 897.6 1,140 852.7 47 35.5 5.0% 49.99 37.40 49.99 37.40 49.99 - 60 44.9 1,584 1,184.7 1,524 1,139.8 63 47.5 3.8% 65.98 49.36 65.98 49.36 65.98 - 60 44.9 1,824 1,364.2 1,764 1,319.3 73 55.0 3.3% 75.98 56.84 75.98 56.84 75.98 - 60 44.9 2,112 1,579.7 2,052 1,534.8 85 64.0 2.8% 87.98 65.82 87.98 65.82 87.98 - 60 44.9 2,112 1,579.7 2,052 1,534.8 85 64.0 2.8% 87.98 65.82 87.98 65.82 87.98 - 60 44.9 2,112 1,579.7 2,052 1,534.8 85 64.0 2.8% 87.98 65.82 87.98 65.82 87.98 - 180 134.7 1,680 1,256.7 1,500 1,122.0 62 46.8 10.7% 69.99 52.36 69.99 52.36 69.99 - 180 134.7 1,800 1,346.5 1,620 1,211.8 67 50.5 10.0% 74.99 56.10 74.99 56.10 74.99 - 180 134.7 1,920 1,436.2 1,740 1,301.6 72 54.2 9.4% 79.99 59.84 79.99 59.84 79.99 - 180 134.7 2,232 1,669.7 2,052 1,535.0 85 64.0 8.1% 92.99 69.57 92.99 69.57 92.99 - 180 134.7 2,472 1,849.2 2,292 1,714.5 95 71.4 7.3% 102.99 77.05 102.99 77.05 102.99 - 240 179.6 3,048 2,280.1 2,808 2,100.6 117 87.5 7.9% 126.99 95.01 126.99 95.01 126.99 - 240 179.6 3,408 2,549.5 3,168 2,369.9 132 98.7 7.0% 141.99 106.23 141.99 106.23 141.99 - 240 179.6 3,528 2,639.2 3,288 2,459.7 137 102.5 6.8% 146.99 109.97 146.99 109.97 146.99 - 240 179.6 3,648 2,729.0 3,408 2,549.5 142 106.2 6.6% 151.99 113.71 151.99 113.71 151.99 - 240 179.6 4,560 3,411.3 4,320 3,231.8 180 134.7 5.3% 189.99 142.14 189.99 142.14 189.99 - 240 179.6 2,288 1,711.8 2,048 1,532.2 85 63.8 10.5% 93.36 69.85 95.34 71.32 101.95 - 240 179.6 2,408 1,801.5 2,168 1,622.0 90 67.6 10.0% 98.36 73.59 100.34 75.06 106.95 - 240 179.6 2,555 1,911.3 2,315 1,731.8 96 72.2 9.4% 105.72 79.09 106.45 79.64 110.83 - 240 179.6 2,675 2,001.1 2,435 1,821.5 101 75.9 9.0% 110.72 82.83 111.45 83.38 115.83 - 240 179.6 2,795 2,090.9 2,555 1,911.3 106 79.6 8.6% 115.72 86.57 116.45 87.12 120.83 - 300 224.4 3,656 2,735.2 3,356 2,510.8 140 104.6 8.2% 150.36 112.49 152.34 113.97 158.95 - 420 314.2 4,763 3,563.2 4,343 3,249.0 181 135.4 8.8% 197.72 147.92 198.45 148.47 202.83 - 420 314.2 4,883 3,653.0 4,463 3,338.7 186 139.1 8.6% 202.72 151.66 203.45 152.21 207.83 - 25 18.7 1,440 1,077.1 1,415 1,058.4 59 44.1 1.7% 59.99 44.88 59.99 44.88 59.99 - 25 18.7 1,680 1,256.7 1,655 1,238.0 69 51.6 1.5% 69.99 52.36 69.99 52.36 69.99

Triple-play pricing study 2Q 2011 © Analysys Mason

- 0 0.0 2,160 1,615.8 2,160 1,615.8 90 67.3 0.0% 89.99 67.32 89.99 67.32 89.99 - 0 0.0 2,543 1,902.7 2,543 1,902.7 106 79.3 0.0% 105.97 79.28 105.97 79.28 105.97 - 0 0.0 3,143 2,351.4 3,143 2,351.4 131 98.0 0.0% 130.96 97.98 130.96 97.98 130.96 - 60 44.9 1,967 1,471.2 1,907 1,426.3 79 59.4 3.1% 81.94 61.30 81.94 61.30 81.94 - 132 98.8 1,415 1,058.5 1,283 959.7 53 40.0 9.3% 58.95 44.10 58.95 44.10 58.95 - 0 0.0 1,606 1,201.2 1,606 1,201.2 67 50.1 0.0% 66.90 50.05 66.90 50.05 66.90 - 180 134.8 2,087 1,561.0 1,906 1,426.3 79 59.4 8.6% 86.94 65.04 86.94 65.04 86.94 - 0 0.0 1,846 1,380.8 1,846 1,380.8 77 57.5 0.0% 76.90 57.53 76.90 57.53 76.90 - 240 179.6 2,207 1,650.8 1,966 1,471.2 82 61.3 10.9% 91.94 68.78 91.94 68.78 91.94 - 360 269.4 2,447 1,830.3 2,086 1,560.9 87 65.0 14.7% 101.94 76.26 101.94 76.26 101.94 - 480 359.2 2,687 2,009.9 2,206 1,650.7 92 68.8 17.9% 111.94 83.75 111.94 83.75 111.94 - 552 413.1 3,430 2,566.3 2,878 2,153.3 120 89.7 16.1% 142.93 106.93 142.93 106.93 142.93 - 0 0.0 2,326 1,739.9 2,326 1,739.9 97 72.5 0.0% 96.90 72.49 96.90 72.49 96.90 - 0 0.0 1,800 1,346.3 1,800 1,346.3 75 56.1 0.0% 74.98 56.09 74.98 56.09 74.98 - 0 0.0 1,920 1,436.1 1,920 1,436.1 80 59.8 0.0% 79.98 59.84 79.98 59.84 79.98 - 0 0.0 2,040 1,525.8 2,040 1,525.8 85 63.6 0.0% 84.98 63.58 84.98 63.58 84.98 - 0 0.0 2,280 1,705.4 2,280 1,705.4 95 71.1 0.0% 94.98 71.06 94.98 71.06 94.98 - 0 0.0 2,400 1,795.2 2,400 1,795.2 100 74.8 0.0% 99.98 74.80 99.98 74.80 99.98 - 0 0.0 2,520 1,884.9 2,520 1,884.9 105 78.5 0.0% 104.98 78.54 104.98 78.54 104.98 - 0 0.0 3,120 2,333.8 3,120 2,333.8 130 97.2 0.0% 129.98 97.24 129.98 97.24 129.98 - 0 0.0 3,240 2,423.6 3,240 2,423.6 135 101.0 0.0% 134.98 100.98 134.98 100.98 134.98 - 0 0.0 3,360 2,513.4 3,360 2,513.4 140 104.7 0.0% 139.98 104.72 139.98 104.72 139.98 - 0 0.0 1,007 753.2 1,007 753.2 42 31.4 0.0% 41.95 31.38 41.95 31.38 41.95 - 0 0.0 1,199 896.9 1,199 896.9 50 37.4 0.0% 49.95 37.37 49.95 37.37 49.95 - 0 0.0 1,439 1,076.4 1,439 1,076.4 60 44.9 0.0% 59.95 44.85 59.95 44.85 59.95 - 0 0.0 1,679 1,256.0 1,679 1,256.0 70 52.3 0.0% 69.95 52.33 69.95 52.33 69.95 - 0 0.0 2,807 2,099.9 2,807 2,099.9 117 87.5 0.0% 116.95 87.49 116.95 87.49 116.95 - 120 89.8 2,160 1,615.8 2,040 1,526.0 85 63.6 5.6% 89.99 67.32 89.99 67.32 89.99 - 492 368.0 3,360 2,513.5 2,868 2,145.6 119 89.4 14.6% 139.99 104.73 139.99 104.73 139.99 - 0 0.0 2,599 1,944.5 2,599 1,944.5 108 81.0 0.0% 108.30 81.02 108.30 81.02 108.30 - 240 179.6 1,199 896.9 959 717.3 40 29.9 20.0% 49.95 37.37 49.95 37.37 49.95 - 240 179.6 1,558 1,165.3 1,318 985.7 55 41.1 15.4% 64.90 48.55 64.90 48.55 64.90 - 0 0.0 2,519 1,884.4 2,519 1,884.4 105 78.5 0.0% 104.95 78.52 104.95 78.52 104.95 - 0 0.0 2,400 1,795.3 2,400 1,795.3 100 74.8 0.0% 99.99 74.81 99.99 74.81 99.99

0.0 65 48.6 1,464 1,095.1 1,399 1,046.5 58 43.6 4.4% 60.99 45.63 60.99 45.63 60.99 0.0 50 37.4 1,176 879.6 1,126 842.2 47 35.1 4.3% 48.99 36.65 48.99 36.65 48.99

- 0 0.0 816 610.3 816 610.3 34 25.4 0.0% 33.99 25.43 33.99 25.43 33.99 - 0 0.0 2,160 1,615.8 2,160 1,615.8 90 67.3 0.0% 89.99 67.32 89.99 67.32 89.99 - 0 0.0 2,880 2,154.4 2,880 2,154.4 120 89.8 0.0% 119.99 89.77 119.99 89.77 119.99 - 0 0.0 3,840 2,872.6 3,840 2,872.6 160 119.7 0.0% 159.99 119.69 159.99 119.69 159.99 - 0 0.0 804 601.5 804 601.5 34 25.1 0.0% 33.50 25.06 33.50 25.06 33.50 - 0 0.0 1,199 896.9 1,199 896.9 50 37.4 0.0% 49.95 37.37 49.95 37.37 49.95

Triple-play pricing study 2Q 2011 © Analysys Mason

- 0 0.0 1,438 1,075.5 1,438 1,075.5 60 44.8 0.0% 59.90 44.81 59.90 44.81 59.90 - 0 0.0 2,399 1,794.6 2,399 1,794.6 100 74.8 0.0% 99.95 74.78 99.95 74.78 99.95 - 0 0.0 1,774 1,326.9 1,774 1,326.9 74 55.3 0.0% 73.90 55.29 73.90 55.29 73.90 - 0 0.0 2,158 1,614.2 2,158 1,614.2 90 67.3 0.0% 89.90 67.26 89.90 67.26 89.90 - 0 0.0 2,404 1,798.2 2,404 1,798.2 100 74.9 0.0% 100.15 74.93 100.15 74.93 100.15 - 0 0.0 2,976 2,226.4 2,976 2,226.4 124 92.8 0.0% 124.00 92.77 124.00 92.77 124.00 - 0 0.0 3,023 2,261.5 3,023 2,261.5 126 94.2 0.0% 125.95 94.23 125.95 94.23 125.95 - 0 0.0 3,570 2,670.8 3,570 2,670.8 149 111.3 0.0% 148.75 111.28 148.75 111.28 148.75 - 0 0.0 600 448.7 600 448.7 25 18.7 0.0% 24.99 18.70 24.99 18.70 24.99 - 0 0.0 840 628.3 840 628.3 35 26.2 0.0% 34.99 26.18 34.99 26.18 34.99 - 0 0.0 1,080 807.8 1,080 807.8 45 33.7 0.0% 44.99 33.66 44.99 33.66 44.99 - 0 0.0 1,440 1,077.1 1,440 1,077.1 60 44.9 0.0% 59.99 44.88 59.99 44.88 59.99 - 0 0.0 2,520 1,885.1 2,520 1,885.1 105 78.5 0.0% 104.99 78.55 104.99 78.55 104.99 - 0 0.0 1,080 807.8 1,080 807.8 45 33.7 0.0% 44.99 33.66 44.99 33.66 44.99 - 0 0.0 1,920 1,436.1 1,920 1,436.1 80 59.8 0.0% 79.98 59.84 79.98 59.84 79.98 - 0 0.0 1,560 1,166.7 1,560 1,166.7 65 48.6 0.0% 64.98 48.61 64.98 48.61 64.98 - 0 0.0 1,799 1,346.1 1,799 1,346.1 75 56.1 0.0% 74.97 56.09 74.97 56.09 74.97 - 0 0.0 2,399 1,795.0 2,399 1,795.0 100 74.8 0.0% 99.97 74.79 99.97 74.79 99.97

Triple-play pricing study 2Q 2011 © Analysys Mason

Other information Y/Ns Date

Inc

lus

ive

of

Ta

x r

ate

Ex

ch

an

ge

ra

te (

EU

R:L

CU

)

Da

te o

f in

pu

t

63.97 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1168.87 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1178.87 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1170.87 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1175.77 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1185.77 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1131.15 18 F Unlimited Y 20.0% 1.000 N N N 24-May-1136.05 18 F Unlimited Y 20.0% 1.000 N N N 24-May-1141.05 18 F Unlimited Y 20.0% 1.000 N N N 24-May-1136.05 18 F Unlimited Y 20.0% 1.000 N N N 24-May-1146.05 18 F Unlimited Y 20.0% 1.000 N N N 24-May-1131.15 18 F Unlimited Y 20.0% 1.000 N N N 24-May-1136.05 18 F Unlimited Y 20.0% 1.000 N N N 24-May-1146.05 18 F Unlimited Y 20.0% 1.000 N N N 24-May-1129.90 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1139.80 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1139.90 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1149.80 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1130.34 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1145.24 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1137.34 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1128.90 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1133.90 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1155.20 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1155.45 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1160.45 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1139.90 12 F Unlimited Y 20.0% 1.000 N N N 24-May-11

Mo

nth

ly c

ha

rge

fo

r b

as

ke

t o

f h

ea

vy

us

ag

e (

EU

R)

Min

. c

on

tra

ct

len

gth

(m

on

ths

)

Bro

ad

ba

nd

Se

rvic

e T

yp

e

(F=

Fla

t ra

te,

V=

Vo

lum

e

ba

se

d,

T=

Tim

e b

as

ed

)

Us

ag

e c

ap

/fa

ir-u

se

po

lic

y

lim

it (

GB

)

Ch

ea

pe

st

bro

ad

ba

nd

-on

ly

se

rvic

e i

n m

ark

et

(Y/N

)

Ch

ea

pe

st

bro

ad

ba

nd

-an

d-

vo

ice

do

ub

le-p

lay

se

rvic

e

in m

ark

et

(Y/N

)

Ch

ea

pe

st

trip

le-p

lay

s

erv

ice

in

ma

rke

t (Y

/N)

Triple-play pricing study 2Q 2011 © Analysys Mason

19.90 12 F Unlimited Y 20.0% 1.000 Y N N 24-May-1122.90 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1149.00 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1137.00 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1169.00 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1174.00 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1170.20 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1180.20 12 F Unlimited Y 20.0% 1.000 N N N 24-May-11

100.20 12 F Unlimited Y 20.0% 1.000 N N N 24-May-1151.73 24 F Unlimited Y 20.0% 1.000 N Y N 6-Apr-1153.63 24 F Unlimited Y 20.0% 1.000 N N N 6-Apr-1171.38 18 F Unlimited Y 20.0% 1.000 N N N 6-Apr-1168.39 18 V 3 Y 20.0% 1.000 N N N 6-Apr-1155.45 24 F Unlimited Y 20.0% 1.000 N N N 6-Apr-1175.45 18 F Unlimited Y 20.0% 1.000 N N N 6-Apr-1134.00 2 F Unlimited Y 20.0% 1.000 N N N 6-Apr-1156.25 2 F Unlimited Y 20.0% 1.000 N N N 6-Apr-1183.10 2 F Unlimited Y 20.0% 1.000 N N N 6-Apr-1167.37 2 F Unlimited Y 20.0% 1.000 N N N 6-Apr-1177.47 2 F Unlimited Y 20.0% 1.000 N N N 6-Apr-11

111.57 2 F Unlimited Y 20.0% 1.000 N N N 6-Apr-1158.37 2 F Unlimited Y 20.0% 1.000 N N Y 6-Apr-1168.37 2 F Unlimited Y 20.0% 1.000 N N N 6-Apr-1178.37 2 F Unlimited Y 20.0% 1.000 N N N 6-Apr-11

118.37 2 F Unlimited Y 20.0% 1.000 N N N 6-Apr-1167.31 12 V 15 Y 21.0% 1.000 N N N 6-Apr-1167.31 12 V 15 Y 21.0% 1.000 N N N 6-Apr-1169.30 12 V 15 Y 21.0% 1.000 N N N 6-Apr-1182.30 12 V 15 Y 21.0% 1.000 N N N 6-Apr-1197.30 12 V 15 Y 21.0% 1.000 N N N 6-Apr-1177.31 12 F Unlimited Y 21.0% 1.000 N N N 6-Apr-1132.92 12 V 50 Y 21.0% 1.000 N N N 6-Apr-1142.92 12 F Unlimited Y 21.0% 1.000 N N N 6-Apr-1143.46 12 V 100 Y 21.0% 1.000 N N N 6-Apr-1153.46 12 F Unlimited Y 21.0% 1.000 N N N 6-Apr-1156.73 12 F Unlimited Y 21.0% 1.000 N N N 6-Apr-1132.50 12 F Unlimited Y 21.0% 1.000 N N N 6-Apr-1173.13 12 V 50 Y 21.0% 1.000 N N N 6-Apr-1183.47 12 V 100 Y 21.0% 1.000 N N N 6-Apr-1197.14 12 F 100 Y 21.0% 1.000 N N N 6-Apr-1143.87 12 V 50 Y 21.0% 1.000 N N N 6-Apr-1154.21 12 V 100 Y 21.0% 1.000 N N N 6-Apr-11

Triple-play pricing study 2Q 2011 © Analysys Mason

62.18 12 F Unlimited Y 21.0% 1.000 N N N 6-Apr-1181.08 12 V 50 Y 21.0% 1.000 N N N 6-Apr-1191.62 12 V 100 Y 21.0% 1.000 N N N 6-Apr-1199.59 12 F Unlimited Y 21.0% 1.000 N N N 6-Apr-11

101.08 12 V 50 Y 21.0% 1.000 N N N 6-Apr-11111.62 12 V 100 Y 21.0% 1.000 N N N 6-Apr-11119.59 12 F Unlimited Y 21.0% 1.000 N N N 6-Apr-1118.90 12 V 15 Y 21.0% 1.000 Y N N 6-Apr-1130.64 12 V 50 Y 21.0% 1.000 N N N 6-Apr-1144.95 12 V 100 Y 21.0% 1.000 N N N 6-Apr-1164.95 12 F Fair use Y 21.0% 1.000 N N N 6-Apr-1199.00 12 F Fair use Y 21.0% 1.000 N N N 6-Apr-1147.86 12 V 15 Y 21.0% 1.000 N N N 6-Apr-1162.81 12 V 100 Y 21.0% 1.000 N N N 6-Apr-1182.81 12 F Fair use Y 21.0% 1.000 N N N 6-Apr-1183.23 12 V 80 Y 21.0% 1.000 N N N 6-Apr-1193.18 12 F Fair use Y 21.0% 1.000 N N N 6-Apr-11

113.18 12 F Fair use Y 21.0% 1.000 N N N 6-Apr-11137.23 12 F Fair use Y 21.0% 1.000 N N N 6-Apr-1144.00 12 F Unlimited Y 21.0% 1.000 N N N 25-May-1130.00 12 F Unlimited Y 21.0% 1.000 N N N 25-May-1135.00 12 F Unlimited Y 21.0% 1.000 N N N 25-May-1165.08 12 F Unlimited Y 21.0% 1.000 N Y N 25-May-1170.08 12 F Unlimited Y 21.0% 1.000 N N N 25-May-1145.00 12 F Unlimited Y 21.0% 1.000 N N N 25-May-1175.08 12 F Unlimited Y 21.0% 1.000 N N Y 25-May-1180.08 12 F Unlimited Y 21.0% 1.000 N N N 25-May-1117.30 0 F Unlimited Y 20.0% 0.512 N N N 6-Apr-1119.86 0 F Unlimited Y 20.0% 0.512 N N N 6-Apr-1118.21 12 F Unlimited Y 20.0% 0.512 N N N 6-Apr-1119.76 12 F Unlimited Y 20.0% 0.512 N N N 6-Apr-1123.33 12 F Unlimited Y 20.0% 0.512 N N N 6-Apr-1117.30 12 F Unlimited Y 20.0% 0.512 N N N 25-May-1119.86 12 F Unlimited Y 20.0% 0.512 N N N 25-May-1122.42 12 F Unlimited Y 20.0% 0.512 N N N 25-May-1132.66 12 F Unlimited Y 20.0% 0.512 N N N 25-May-1118.89 18 F Unlimited Y 20.0% 0.512 N Y Y 6-Apr-1121.44 18 F Unlimited Y 20.0% 0.512 N N N 6-Apr-1124.00 18 F Unlimited Y 20.0% 0.512 N N N 6-Apr-1126.56 18 F Unlimited Y 20.0% 0.512 N N N 6-Apr-117.63 18 F Unlimited Y 20.0% 0.512 Y N N 6-Apr-11

10.19 18 F Unlimited Y 20.0% 0.512 N N N 6-Apr-11

Triple-play pricing study 2Q 2011 © Analysys Mason

15.30 18 F Unlimited Y 20.0% 0.512 N N N 6-Apr-1123.54 0 V 1 Y 23.0% 0.136 N N N 7-Apr-1128.88 0 V 15 Y 23.0% 0.136 N N N 7-Apr-1134.34 0 F Unlimited Y 23.0% 0.136 N N N 7-Apr-1137.21 0 V 1 Y 23.0% 0.136 N N N 7-Apr-1142.55 0 V 15 Y 23.0% 0.136 N N N 7-Apr-1148.02 0 F Unlimited Y 23.0% 0.136 N N N 7-Apr-1157.72 0 V 1 Y 23.0% 0.136 N N N 7-Apr-1163.05 0 V 15 Y 23.0% 0.136 N N N 7-Apr-1168.52 0 F Unlimited Y 23.0% 0.136 N N N 7-Apr-1132.43 0 V 1 Y 23.0% 0.136 N N N 7-Apr-1137.76 0 V 15 Y 23.0% 0.136 N N N 7-Apr-1143.23 0 F Unlimited Y 23.0% 0.136 N N N 7-Apr-1146.10 0 V 1 Y 23.0% 0.136 N N N 7-Apr-1151.43 0 V 15 Y 23.0% 0.136 N N N 7-Apr-1156.90 0 F Unlimited Y 23.0% 0.136 N N N 7-Apr-1166.61 0 V 1 Y 23.0% 0.136 N N N 7-Apr-1171.94 0 V 15 Y 23.0% 0.136 N N N 7-Apr-1177.41 0 F Unlimited Y 23.0% 0.136 N N N 7-Apr-1117.25 0 V 2 Y 23.0% 0.136 N N N 7-Apr-1122.04 0 F Unlimited Y 23.0% 0.136 N N N 7-Apr-1121.36 0 V 2 Y 23.0% 0.136 N N N 7-Apr-1126.14 0 F Unlimited Y 23.0% 0.136 N N N 7-Apr-1125.46 0 V 2 Y 23.0% 0.136 N N N 7-Apr-1130.24 0 F Unlimited Y 23.0% 0.136 N N N 7-Apr-1129.56 0 V 2 Y 23.0% 0.136 N N N 7-Apr-1134.34 0 F Unlimited Y 23.0% 0.136 N N N 7-Apr-1140.49 0 V 2 Y 23.0% 0.136 N N N 7-Apr-1145.28 0 F Unlimited Y 23.0% 0.136 N N N 7-Apr-1151.57 0 V 2 Y 23.0% 0.136 N N N 7-Apr-1156.36 0 F Unlimited Y 23.0% 0.136 N N N 7-Apr-1150.46 0 F Unlimited Y 23.0% 0.136 N N N 7-Apr-1164.25 0 V 2 Y 23.0% 0.136 N N N 7-Apr-1168.35 0 F Unlimited Y 23.0% 0.136 N N N 7-Apr-1164.25 0 F Unlimited Y 23.0% 0.136 N N N 7-Apr-1112.85 0 F Unlimited Y 23.0% 0.136 Y N N 11-Apr-1119.82 0 F Unlimited Y 23.0% 0.136 N N N 11-Apr-1159.34 0 F Unlimited Y 23.0% 0.136 N N N 11-Apr-1114.90 12 F Unlimited Y 23.0% 0.136 N N N 11-Apr-1135.59 12 F Unlimited Y 23.0% 0.136 N Y N 11-Apr-1142.43 12 F Unlimited Y 23.0% 0.136 N N N 11-Apr-1152.00 12 F Unlimited Y 23.0% 0.136 N N N 11-Apr-11

Triple-play pricing study 2Q 2011 © Analysys Mason

76.61 12 F Unlimited Y 23.0% 0.136 N N N 11-Apr-11103.40 12 F Unlimited Y 23.0% 0.136 N N N 11-Apr-1121.74 12 F Unlimited Y 23.0% 0.136 N N N 11-Apr-1128.57 12 F Unlimited Y 23.0% 0.136 N N N 11-Apr-1138.14 12 F Unlimited Y 23.0% 0.136 N N N 11-Apr-1162.75 12 F Unlimited Y 23.0% 0.136 N N N 11-Apr-1189.54 12 F Unlimited Y 23.0% 0.136 N N N 11-Apr-1144.62 12 F Unlimited Y 23.0% 0.136 N N N 11-Apr-1151.45 12 F Unlimited Y 23.0% 0.136 N N N 11-Apr-1161.02 12 F Unlimited Y 23.0% 0.136 N N N 11-Apr-1185.63 12 F Unlimited Y 23.0% 0.136 N N N 11-Apr-11

112.42 12 F Unlimited Y 23.0% 0.136 N N N 11-Apr-1139.97 12 F Unlimited Y 23.0% 0.136 N N Y 11-Apr-1130.88 0 F Unlimited Y 20.0% 0.041 N N N 11-Apr-1134.99 0 F Unlimited Y 20.0% 0.041 N N N 11-Apr-1139.11 24 F Unlimited Y 20.0% 0.041 N N N 11-Apr-1143.23 24 F Unlimited Y 20.0% 0.041 N N N 11-Apr-1153.52 24 F Unlimited Y 20.0% 0.041 N N N 11-Apr-1139.11 24 F Unlimited Y 20.0% 0.041 N N N 11-Apr-1143.23 24 F Unlimited Y 20.0% 0.041 N N N 11-Apr-1153.52 24 F Unlimited Y 20.0% 0.041 N N N 11-Apr-1141.21 24 F Unlimited Y 20.0% 0.041 N N N 11-Apr-1135.82 12 F Unlimited Y 20.0% 0.041 N N N 11-Apr-1138.70 12 F Unlimited Y 20.0% 0.041 N N N 11-Apr-1146.11 12 F Unlimited Y 20.0% 0.041 N N N 11-Apr-1120.34 12 F Unlimited Y 20.0% 0.041 Y N N 11-Apr-1124.66 12 F Unlimited Y 20.0% 0.041 N N N 11-Apr-1132.89 12 F Unlimited Y 20.0% 0.041 N N N 11-Apr-1141.13 12 F Unlimited Y 20.0% 0.041 N N N 11-Apr-1124.45 12 F Unlimited Y 20.0% 0.041 N Y Y 11-Apr-1124.66 12 F Unlimited Y 20.0% 0.041 N N N 11-Apr-1128.78 12 F Unlimited Y 20.0% 0.041 N N N 11-Apr-1163.32 6 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1192.36 6 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1141.97 0 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1144.66 0 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1151.36 0 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1158.07 0 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1164.77 0 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1172.51 0 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1175.19 0 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1181.89 0 F Unlimited Y 25.0% 0.134 N N N 12-Apr-11

Triple-play pricing study 2Q 2011 © Analysys Mason

88.60 0 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1195.30 0 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1174.19 0 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1176.87 0 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1183.57 0 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1190.28 0 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1196.98 0 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1144.75 6 F Unlimited Y 25.0% 0.134 Y Y N 12-Apr-1147.44 6 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1148.78 6 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1154.14 6 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1166.21 6 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1152.67 6 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1155.35 6 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1156.69 6 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1162.05 6 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1174.12 6 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1158.03 6 F Unlimited Y 25.0% 0.134 N N Y 12-Apr-1160.71 6 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1162.05 6 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1167.42 6 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1179.49 6 F Unlimited Y 25.0% 0.134 N N N 12-Apr-1130.86 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1143.84 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1110.16 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1115.91 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1121.03 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1126.78 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1121.78 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1127.53 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1132.65 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1138.40 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1122.02 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1127.77 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1132.89 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1138.64 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1121.31 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1127.06 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1132.18 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1137.93 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1110.80 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1116.55 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-11

Triple-play pricing study 2Q 2011 © Analysys Mason

21.67 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1127.42 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1120.74 7 F Unlimited Y 20.0% 1.000 N Y Y 12-Apr-1126.49 7 F Unlimited Y 20.0% 1.000 N N N 12-Apr-1131.61 7 F Unlimited Y 20.0% 1.000 N N N 12-Apr-1137.36 7 F Unlimited Y 20.0% 1.000 N N N 12-Apr-1122.66 7 F Unlimited Y 20.0% 1.000 N N N 12-Apr-1128.41 7 F Unlimited Y 20.0% 1.000 N N N 12-Apr-1133.53 7 F Unlimited Y 20.0% 1.000 N N N 12-Apr-1139.28 7 F Unlimited Y 20.0% 1.000 N N N 12-Apr-1121.95 7 F Unlimited Y 20.0% 1.000 N N N 12-Apr-1127.70 7 F Unlimited Y 20.0% 1.000 N N N 12-Apr-1132.82 7 F Unlimited Y 20.0% 1.000 N N N 12-Apr-1138.57 7 F Unlimited Y 20.0% 1.000 N N N 12-Apr-1134.97 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1141.37 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1137.53 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1138.81 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1141.37 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1156.96 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1112.72 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1115.92 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1119.11 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1122.31 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1125.50 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1128.70 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-119.52 n/d F Unlimited Y 20.0% 1.000 Y N N 12-Apr-11

12.72 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1119.11 n/d F Unlimited Y 20.0% 1.000 N N N 12-Apr-1129.90 24 F Unlimited Y 23.0% 1.000 Y Y Y 13-Apr-1134.90 24 F Unlimited Y 23.0% 1.000 N Y Y 13-Apr-1149.40 24 F Unlimited Y 23.0% 1.000 N Y Y 13-Apr-1154.93 24 F Unlimited Y 23.0% 1.000 N Y Y 13-Apr-1154.90 24 F Unlimited Y 23.0% 1.000 N Y Y 13-Apr-1147.20 12 F Unlimited Y 23.0% 1.000 N Y Y 13-Apr-1153.20 12 F Unlimited Y 23.0% 1.000 N Y Y 13-Apr-1162.20 12 F Unlimited Y 23.0% 1.000 N Y Y 13-Apr-1135.90 12 F Unlimited Y 23.0% 1.000 N Y Y 13-Apr-1141.90 12 F Unlimited Y 23.0% 1.000 N Y Y 13-Apr-1150.90 12 F Unlimited Y 23.0% 1.000 N Y Y 13-Apr-1160.90 12 F Unlimited Y 23.0% 1.000 N Y Y 13-Apr-1148.32 12 F Unlimited Y 23.0% 1.000 N Y Y 13-Apr-11

Triple-play pricing study 2Q 2011 © Analysys Mason

54.32 12 F Unlimited Y 23.0% 1.000 N Y Y 13-Apr-1163.32 12 F Unlimited Y 23.0% 1.000 N Y Y 13-Apr-1173.32 12 F Unlimited Y 23.0% 1.000 N Y Y 13-Apr-1159.62 12 F Unlimited Y 23.0% 1.000 N Y Y 13-Apr-1165.62 12 F Unlimited Y 23.0% 1.000 N Y Y 13-Apr-1174.62 12 F Unlimited Y 23.0% 1.000 N Y Y 13-Apr-1157.59 12 F Unlimited Y 19.6% 1.000 N N N 13-Apr-1162.59 12 F Unlimited Y 19.6% 1.000 N N N 13-Apr-1157.59 12 F Unlimited Y 19.6% 1.000 N N N 13-Apr-1162.59 12 F Unlimited Y 19.6% 1.000 N N N 13-Apr-1168.59 12 F Unlimited Y 19.6% 1.000 N N N 13-Apr-1173.59 12 F Unlimited Y 19.6% 1.000 N N N 13-Apr-1168.59 12 F Unlimited Y 19.6% 1.000 N N N 13-Apr-1173.59 12 F Unlimited Y 19.6% 1.000 N N N 13-Apr-1140.00 0 F Unlimited Y 19.6% 1.000 N N N 13-Apr-1161.64 12 F Unlimited Y 19.6% 1.000 N N N 13-Apr-1129.99 0 F Unlimited Y 19.6% 1.000 N Y N 13-Apr-1129.99 0 F Unlimited Y 19.6% 1.000 N N N 13-Apr-1131.98 0 F Unlimited Y 19.6% 1.000 N N Y 13-Apr-1131.98 0 F Unlimited Y 19.6% 1.000 N N N 13-Apr-1148.74 0 F Unlimited Y 19.6% 1.000 N N N 13-Apr-1154.73 0 F Unlimited Y 19.6% 1.000 N N N 13-Apr-1158.59 12 F Unlimited Y 19.6% 1.000 N N N 13-Apr-1163.59 12 F Unlimited Y 19.6% 1.000 N N N 13-Apr-1173.59 12 F Unlimited Y 19.6% 1.000 N N N 13-Apr-1146.11 0 F Unlimited Y 19.6% 1.000 N N N 13-Apr-1151.11 0 F Unlimited Y 19.6% 1.000 N N N 13-Apr-1123.90 0 F Unlimited Y 19.6% 1.000 N N N 13-Apr-1118.90 0 F Unlimited Y 19.6% 1.000 Y N N 13-Apr-1149.11 0 F Unlimited Y 19.6% 1.000 N N N 13-Apr-1154.11 0 F Unlimited Y 19.6% 1.000 N N N 13-Apr-1159.53 24 F Unlimited Y 19.0% 1.000 N N N 14-Apr-1155.26 24 F Unlimited Y 19.0% 1.000 N N N 14-Apr-1163.91 12 F Unlimited Y 19.0% 1.000 N N N 14-Apr-1170.70 24 F Unlimited Y 19.0% 1.000 N N N 14-Apr-1180.70 24 F Unlimited Y 19.0% 1.000 N N N 14-Apr-1190.70 24 F Unlimited Y 19.0% 1.000 N N N 14-Apr-1165.76 24 F Unlimited Y 19.0% 1.000 N N N 14-Apr-1165.76 24 F Unlimited Y 19.0% 1.000 N N N 14-Apr-1157.35 3 F Unlimited Y 19.0% 1.000 N N N 14-Apr-1162.34 3 F Unlimited Y 19.0% 1.000 N N N 14-Apr-1148.71 3 F Unlimited Y 19.0% 1.000 N N N 14-Apr-11

Triple-play pricing study 2Q 2011 © Analysys Mason

53.71 3 F Unlimited Y 19.0% 1.000 N N N 14-Apr-1158.71 3 F Unlimited Y 19.0% 1.000 N N N 14-Apr-1147.82 24 F Unlimited Y 19.0% 1.000 Y Y N 14-Apr-1157.82 24 F Unlimited Y 19.0% 1.000 N N N 14-Apr-1157.82 24 F Unlimited Y 19.0% 1.000 N N N 14-Apr-1147.82 24 F Unlimited Y 19.0% 1.000 N N N 14-Apr-1157.82 24 F Unlimited Y 19.0% 1.000 N N N 14-Apr-1156.27 0 F Unlimited Y 19.0% 1.000 N N N 15-Apr-1150.60 0 F Unlimited Y 19.0% 1.000 N N N 15-Apr-1154.01 0 F Unlimited Y 19.0% 1.000 N N N 15-Apr-1161.26 0 F Unlimited Y 19.0% 1.000 N N N 15-Apr-1155.59 0 F Unlimited Y 19.0% 1.000 N N Y 15-Apr-1159.00 0 F Unlimited Y 19.0% 1.000 N N N 15-Apr-1166.27 0 F Unlimited Y 19.0% 1.000 N N N 15-Apr-1154.01 0 F Unlimited Y 19.0% 1.000 N N N 15-Apr-1150.60 24 F Unlimited Y 19.0% 1.000 N N N 16-Apr-1160.60 24 F Unlimited Y 19.0% 1.000 N N N 16-Apr-1132.31 12 F Unlimited Y 23.0% 1.000 N N N 16-Apr-1127.55 12 F Unlimited Y 23.0% 1.000 N N N 16-Apr-1138.51 12 F Unlimited Y 23.0% 1.000 N N N 16-Apr-1131.68 12 F Unlimited Y 23.0% 1.000 N N N 16-Apr-1165.23 12 F Unlimited Y 23.0% 1.000 N N N 16-Apr-1169.64 12 F Unlimited Y 23.0% 1.000 N N N 16-Apr-1153.30 12 F Unlimited Y 23.0% 1.000 N N N 16-Apr-1157.61 12 F Unlimited Y 23.0% 1.000 N N N 16-Apr-1157.30 12 F Unlimited Y 23.0% 1.000 N N N 16-Apr-1161.61 12 F Unlimited Y 23.0% 1.000 N N N 16-Apr-1147.31 12 F Unlimited Y 23.0% 1.000 N N N 16-Apr-1153.51 12 F Unlimited Y 23.0% 1.000 N N N 16-Apr-1180.23 12 F Unlimited Y 23.0% 1.000 N N Y 16-Apr-1184.54 12 F Unlimited Y 23.0% 1.000 N N N 16-Apr-1168.30 12 F Unlimited Y 23.0% 1.000 N N N 16-Apr-1172.61 12 F Unlimited Y 23.0% 1.000 N N N 16-Apr-1172.30 12 F Unlimited Y 23.0% 1.000 N N N 16-Apr-1176.61 12 F Unlimited Y 23.0% 1.000 N N N 16-Apr-1125.74 12 F Unlimited Y 23.0% 1.000 Y N N 16-Apr-1138.43 12 F Unlimited Y 23.0% 1.000 N Y N 16-Apr-1144.77 12 F Unlimited Y 23.0% 1.000 N N N 16-Apr-1138.35 0 V 1 Y 25.0% 0.004 N N N 16-Apr-1142.30 0 F Unlimited Y 25.0% 0.004 N N N 16-Apr-1152.08 0 F Unlimited Y 25.0% 0.004 N N N 16-Apr-1159.97 0 F Unlimited Y 25.0% 0.004 N N N 16-Apr-11

Triple-play pricing study 2Q 2011 © Analysys Mason

22.75 0 V 1 Y 25.0% 0.004 N N N 16-Apr-1126.70 0 F Unlimited Y 25.0% 0.004 N N N 16-Apr-1136.47 0 F Unlimited Y 25.0% 0.004 N N N 16-Apr-1144.37 0 F Unlimited Y 25.0% 0.004 N N N 16-Apr-1157.90 0 F Unlimited Y 25.0% 0.004 N N N 16-Apr-1165.42 0 F Unlimited Y 25.0% 0.004 N N N 16-Apr-1122.75 0 V 1 Y 25.0% 0.004 N N N 16-Apr-1126.70 0 F Unlimited Y 25.0% 0.004 N N N 16-Apr-1136.47 0 F Unlimited Y 25.0% 0.004 N N N 16-Apr-1144.37 0 F Unlimited Y 25.0% 0.004 N N N 16-Apr-1157.90 0 F Unlimited Y 25.0% 0.004 N N N 16-Apr-1165.42 0 F Unlimited Y 25.0% 0.004 N N N 16-Apr-1125.72 12 F Unlimited Y 25.0% 0.004 N N N 16-Apr-1174.77 12 F Unlimited Y 25.0% 0.004 N N N 16-Apr-1166.31 12 V 1 Y 25.0% 0.004 N N N 16-Apr-1182.67 12 F Unlimited Y 25.0% 0.004 N N N 16-Apr-11

105.23 12 F Unlimited Y 25.0% 0.004 N N N 16-Apr-1135.13 12 V 1 Y 25.0% 0.004 N N N 16-Apr-1140.57 12 V 1 Y 25.0% 0.004 N N N 16-Apr-1147.34 12 V 1 Y 25.0% 0.004 N N N 16-Apr-1124.97 12 V 1 Y 25.0% 0.004 N N N 17-Apr-1128.73 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1136.25 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1141.89 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1147.53 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1128.73 24 V 1 Y 25.0% 0.004 N N N 17-Apr-1132.49 24 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1140.01 24 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1145.65 24 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1151.29 24 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1143.75 12 V 1 Y 25.0% 0.004 N Y N 17-Apr-1147.51 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1155.03 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1160.67 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1166.31 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1147.51 12 V 1 Y 25.0% 0.004 N N N 17-Apr-1151.27 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1158.79 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1164.43 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1168.19 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1143.54 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1147.30 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-11

Triple-play pricing study 2Q 2011 © Analysys Mason

50.53 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1143.40 13 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1150.16 13 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1152.80 13 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1136.17 13 V 1 Y 25.0% 0.004 N N N 17-Apr-1139.18 13 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1141.06 13 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1146.70 13 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1152.34 13 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1157.98 13 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1152.06 13 V 1 Y 25.0% 0.004 N N N 17-Apr-1154.96 13 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1156.84 13 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1162.48 13 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1168.12 13 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1173.76 13 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1149.16 13 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1151.04 13 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1156.68 13 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1162.32 13 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1167.96 13 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1153.94 12 V 1 Y 25.0% 0.004 N N N 17-Apr-1158.72 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1160.60 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1166.24 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1171.88 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1177.52 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-119.40 12 F Unlimited Y 25.0% 0.004 Y N N 17-Apr-11

17.86 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1124.44 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1130.08 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1133.84 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1125.38 12 F Unlimited Y 25.0% 0.004 N N N 18-May-1126.51 12 F Unlimited Y 25.0% 0.004 N N N 18-May-1128.39 12 F Unlimited Y 25.0% 0.004 N N N 18-May-1135.16 12 F Unlimited Y 25.0% 0.004 N N N 18-May-1146.81 12 F Unlimited Y 25.0% 0.004 N N N 18-May-1170.50 12 F Unlimited Y 25.0% 0.004 N N N 18-May-1114.29 12 F Unlimited Y 25.0% 0.004 N N N 18-May-1115.42 12 F Unlimited Y 25.0% 0.004 N N N 18-May-1117.30 12 F Unlimited Y 25.0% 0.004 N N N 18-May-1124.06 12 F Unlimited Y 25.0% 0.004 N N N 18-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

36.47 12 F Unlimited Y 25.0% 0.004 N N N 18-May-1160.16 12 F Unlimited Y 25.0% 0.004 N N N 18-May-1119.93 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1128.95 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1150.16 12 F Unlimited Y 25.0% 0.004 N N Y 17-Apr-1159.56 12 F Unlimited Y 25.0% 0.004 N N N 17-Apr-1150.35 12 V 10 Y 21.0% 1.000 N N N 18-Apr-1155.35 12 V 30 Y 21.0% 1.000 N N N 18-Apr-1165.18 12 V 50 Y 21.0% 1.000 N N N 18-Apr-1173.35 12 F Unlimited Y 21.0% 1.000 N N N 18-Apr-1181.92 12 V 10 Y 21.0% 1.000 N N N 18-Apr-1176.93 12 V 10 Y 21.0% 1.000 N N N 18-Apr-1186.89 12 V 30 Y 21.0% 1.000 N N N 18-Apr-1181.92 12 V 30 Y 21.0% 1.000 N N N 18-Apr-1196.85 12 V 50 Y 21.0% 1.000 N N N 18-Apr-1191.87 12 V 50 Y 21.0% 1.000 N N N 18-Apr-11

105.13 12 F Unlimited Y 21.0% 1.000 N N N 18-Apr-11100.13 12 F Unlimited Y 21.0% 1.000 N N N 18-Apr-1150.35 12 V 10 Y 21.0% 1.000 N N N 18-Apr-1155.35 12 V 30 Y 21.0% 1.000 N N N 18-Apr-1165.18 12 F Unlimited Y 21.0% 1.000 N N N 18-Apr-1173.35 12 F Unlimited Y 21.0% 1.000 N N N 18-Apr-1181.92 12 V 10 Y 21.0% 1.000 N N N 18-Apr-1176.93 12 V 10 Y 21.0% 1.000 N N N 18-Apr-1186.89 12 V 30 Y 21.0% 1.000 N N N 18-Apr-1181.92 12 V 30 Y 21.0% 1.000 N N N 18-Apr-1196.85 12 F Unlimited Y 21.0% 1.000 N N N 18-Apr-1191.87 12 F Unlimited Y 21.0% 1.000 N N N 18-Apr-11

105.13 12 F Unlimited Y 21.0% 1.000 N N N 18-Apr-11100.13 12 F Unlimited Y 21.0% 1.000 N N N 18-Apr-1171.92 12 V n/d Y 21.0% 1.000 N Y N 26-May-1193.92 12 V n/d Y 21.0% 1.000 N N Y 26-May-1132.75 12 V 120 Y 21.0% 1.000 Y N N 26-May-1142.75 12 V 250 Y 21.0% 1.000 N N N 26-May-1152.75 12 V 250 Y 21.0% 1.000 N N N 26-May-1172.75 12 V 500 Y 21.0% 1.000 N N N 26-May-1147.00 12 V 120 Y 21.0% 1.000 N N N 26-May-1157.00 12 V 250 Y 21.0% 1.000 N N N 26-May-1167.00 12 V 250 Y 21.0% 1.000 N N N 26-May-1187.00 12 V 500 Y 21.0% 1.000 N N N 26-May-1176.91 12 V 120 Y 21.0% 1.000 N N N 26-May-1186.91 12 V 250 Y 21.0% 1.000 N N N 26-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

96.91 12 V 250 Y 21.0% 1.000 N N N 26-May-11116.91 12 V 500 Y 21.0% 1.000 N N N 26-May-1171.51 12 V 250 Y 21.0% 1.000 N N N 26-May-1176.51 12 V 250 Y 21.0% 1.000 N N N 26-May-1189.51 12 V 250 Y 21.0% 1.000 N N N 26-May-1194.51 12 V 250 Y 21.0% 1.000 N N N 26-May-11

104.51 12 V 250 Y 21.0% 1.000 N N N 26-May-1183.80 12 V 40 Y 21.0% 1.000 N N N 19-Apr-1191.80 12 V 120 Y 21.0% 1.000 N N N 19-Apr-11

105.80 12 V 300 Y 21.0% 1.000 N N N 19-Apr-1178.67 12 V 40 Y 21.0% 1.000 N N N 19-Apr-1178.74 12 V 40 Y 21.0% 1.000 N N N 19-Apr-1186.66 12 V 40 Y 21.0% 1.000 N N N 19-Apr-1187.73 12 V 40 Y 21.0% 1.000 N N N 19-Apr-1193.66 12 V 40 Y 21.0% 1.000 N N N 19-Apr-1194.73 12 V 40 Y 21.0% 1.000 N N N 19-Apr-1186.67 12 V 120 Y 21.0% 1.000 N N N 19-Apr-1185.74 12 V 120 Y 21.0% 1.000 N N N 19-Apr-11

100.67 12 V 300 Y 21.0% 1.000 N N N 19-Apr-11100.74 12 V 300 Y 21.0% 1.000 N N N 19-Apr-11256.56 0 T 0 Y 20.0% 1.000 N N N 19-Apr-1126.03 12 T 0 Y 20.0% 1.000 Y N N 19-Apr-1136.03 12 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1140.03 12 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1141.03 12 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1141.03 12 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1187.89 12 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1196.89 12 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1191.89 12 F Unlimited Y 20.0% 1.000 N N N 19-Apr-11

100.89 12 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1192.89 12 F Unlimited Y 20.0% 1.000 N N N 19-Apr-11

101.89 12 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1190.84 12 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1199.84 12 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1138.98 12 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1143.98 12 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1127.00 0 F Unlimited Y 20.0% 1.000 N N N 18-May-1133.00 0 F Unlimited Y 20.0% 1.000 N N N 18-May-1141.00 0 F Unlimited Y 20.0% 1.000 N N N 18-May-1147.00 0 F Unlimited Y 20.0% 1.000 N N N 18-May-1127.00 0 F Unlimited Y 20.0% 1.000 N N N 18-May-1142.00 0 F Unlimited Y 20.0% 1.000 N N N 18-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

31.00 0 F Unlimited Y 20.0% 1.000 N N N 18-May-1131.00 0 F Unlimited Y 20.0% 1.000 N N N 18-May-1170.05 0 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1182.05 0 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1188.05 0 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1170.05 0 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1180.05 0 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1180.05 0 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1175.00 0 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1175.00 0 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1185.00 0 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1185.00 0 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1199.05 0 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1199.05 0 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1139.03 12 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1144.03 12 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1129.03 12 T 6 hours peY 20.0% 1.000 N N N 19-Apr-1179.70 24 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1169.70 24 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1159.70 12 T PAYG Y 20.0% 1.000 N N N 19-Apr-1151.70 12 T PAYG Y 20.0% 1.000 N Y N 19-Apr-1183.65 24 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1173.65 24 F Unlimited Y 20.0% 1.000 N N Y 19-Apr-1138.98 12 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1179.65 12 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1169.65 12 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1136.03 12 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1141.03 12 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1169.70 24 F Unlimited Y 20.0% 1.000 N N N 19-Apr-1179.70 24 F Unlimited Y 20.0% 1.000 N N N 19-Apr-11

153.19 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-11160.75 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-11165.17 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-11168.08 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-11163.13 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-11172.11 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-11176.53 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-11179.44 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1150.67 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1159.91 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1139.31 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1144.15 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-11

Triple-play pricing study 2Q 2011 © Analysys Mason

50.00 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1152.93 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1114.13 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1121.22 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1128.30 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1122.63 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1128.30 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1136.81 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1144.96 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1150.62 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1159.13 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1193.69 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-118.07 0 F Unlimited Y 22.0% 1.416 Y N N 27-Apr-11

10.76 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1112.89 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1117.28 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-118.07 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-11

10.76 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1112.89 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1117.28 0 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1129.91 24 F Unlimited Y 22.0% 1.416 N Y Y 27-Apr-1132.32 24 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1136.14 24 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1138.97 24 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1141.81 24 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1116.29 24 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1118.69 24 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1122.52 24 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1125.35 24 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1128.18 24 F Unlimited Y 22.0% 1.416 N N N 27-Apr-1117.85 0 F Unlimited Y 22.0% 1.416 N N N 18-May-1122.14 0 F Unlimited Y 22.0% 1.416 N N N 18-May-1126.41 0 F Unlimited Y 22.0% 1.416 N N N 18-May-1126.41 0 F Unlimited Y 22.0% 1.416 N N N 18-May-1119.28 0 F Unlimited Y 22.0% 1.416 N N N 18-May-1127.86 0 F Unlimited Y 22.0% 1.416 N N N 18-May-1130.70 0 F Unlimited Y 22.0% 1.416 N N N 18-May-1123.57 0 F Unlimited Y 22.0% 1.416 N N N 18-May-1126.14 0 F Unlimited Y 22.0% 1.416 N N N 18-May-1167.35 24 F Unlimited Y 22.0% 1.416 N N N 18-May-1161.90 24 F Unlimited Y 22.0% 1.416 N N N 18-May-119.55 12 T 5 days perY 21.0% 0.290 N Y Y 28-Apr-11

Triple-play pricing study 2Q 2011 © Analysys Mason

2.87 12 T 5 days perY 21.0% 0.290 Y Y Y 28-Apr-1114.49 12 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1117.39 12 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1110.71 12 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1121.16 12 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1114.49 12 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1129.87 12 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1123.19 12 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1129.00 12 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1127.55 24 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1120.87 24 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1131.32 24 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1124.65 24 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1140.03 24 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1133.35 24 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1113.06 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1117.13 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1128.74 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1115.97 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1120.03 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1130.19 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1118.58 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1122.93 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1128.74 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1121.48 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1124.96 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1130.19 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1111.32 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1117.13 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1128.74 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1114.22 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1120.03 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1131.64 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1121.48 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1126.42 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1138.90 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-116.97 0 V 50 Y 21.0% 0.290 N Y Y 28-Apr-119.87 0 V 100 Y 21.0% 0.290 N Y Y 28-Apr-11

18.58 0 V 200 Y 21.0% 0.290 N Y Y 28-Apr-1127.29 0 V 300 Y 21.0% 0.290 N Y Y 28-Apr-117.26 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-11

10.16 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-11

Triple-play pricing study 2Q 2011 © Analysys Mason

18.87 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1127.58 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-116.97 0 V 50 Y 21.0% 0.290 N Y Y 28-Apr-119.87 0 V 100 Y 21.0% 0.290 N Y Y 28-Apr-11

18.58 0 V 200 Y 21.0% 0.290 N Y Y 28-Apr-1127.29 0 V 300 Y 21.0% 0.290 N Y Y 28-Apr-117.26 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-11

10.16 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1118.87 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1127.58 0 F Unlimited Y 21.0% 0.290 N Y Y 28-Apr-1125.00 12 F Unlimited Y 19.0% 1.000 Y N N 4-May-1135.00 12 F Unlimited Y 19.0% 1.000 N N N 4-May-1150.00 12 F Unlimited Y 19.0% 1.000 N N N 4-May-1170.24 12 F Unlimited Y 19.0% 1.000 N Y N 4-May-1180.24 12 F Unlimited Y 19.0% 1.000 N N N 4-May-1195.24 12 F Unlimited Y 19.0% 1.000 N N N 4-May-1136.00 12 F Unlimited Y 19.0% 1.000 N N N 4-May-1146.00 12 F Unlimited Y 19.0% 1.000 N N N 4-May-1161.00 12 F Unlimited Y 19.0% 1.000 N N N 4-May-1181.24 12 F Unlimited Y 19.0% 1.000 N N N 4-May-1191.24 12 F Unlimited Y 19.0% 1.000 N N N 4-May-11

106.24 12 F Unlimited Y 19.0% 1.000 N N N 4-May-1142.05 12 F Unlimited Y 19.0% 1.000 N N N 4-May-1152.05 12 F Unlimited Y 19.0% 1.000 N N N 4-May-1167.05 12 F Unlimited Y 19.0% 1.000 N N N 4-May-1178.41 12 F Unlimited Y 19.0% 1.000 N N N 4-May-1188.41 12 F Unlimited Y 19.0% 1.000 N N N 4-May-11

103.41 12 F Unlimited Y 19.0% 1.000 N N N 4-May-1173.74 12 F Unlimited Y 19.0% 1.000 N N N 4-May-1183.74 12 F Unlimited Y 19.0% 1.000 N N N 4-May-1198.74 12 F Unlimited Y 19.0% 1.000 N N N 4-May-1142.50 12 F Unlimited Y 19.0% 1.000 N N N 4-May-1152.50 12 F Unlimited Y 19.0% 1.000 N N N 4-May-1167.50 12 F Unlimited Y 19.0% 1.000 N N N 4-May-1180.41 12 F Unlimited Y 19.0% 1.000 N N N 4-May-1175.74 12 F Unlimited Y 19.0% 1.000 N N N 4-May-1190.41 12 F Unlimited Y 19.0% 1.000 N N N 4-May-1185.74 12 F Unlimited Y 19.0% 1.000 N N N 4-May-11

105.41 12 F Unlimited Y 19.0% 1.000 N N N 4-May-11100.74 12 F Unlimited Y 19.0% 1.000 N N N 4-May-1136.90 0 F Unlimited Y 19.0% 1.000 N N N 4-May-1146.90 0 F Unlimited Y 19.0% 1.000 N N N 4-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

64.90 0 F Unlimited Y 19.0% 1.000 N N N 4-May-1170.83 0 F Unlimited Y 19.0% 1.000 N N Y 4-May-1180.83 0 F Unlimited Y 19.0% 1.000 N N N 4-May-1195.83 0 F Unlimited Y 19.0% 1.000 N N N 4-May-1154.71 12 F Unlimited Y 25.0% 0.128 N N N 4-May-1161.10 12 F Unlimited Y 25.0% 0.128 N N N 4-May-1167.49 12 F Unlimited Y 25.0% 0.128 N N N 4-May-1157.39 12 F Unlimited Y 25.0% 0.128 N N N 4-May-1170.17 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11

104.83 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11111.22 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11117.61 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11107.51 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11120.29 12 F Unlimited Y 25.0% 0.128 N N N 4-May-1157.39 12 F Unlimited Y 25.0% 0.128 N N N 4-May-1170.17 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11

177.67 12 F Unlimited Y 25.0% 0.128 N N N 4-May-1131.57 2 F Unlimited Y 25.0% 0.128 Y N N 4-May-1144.35 2 F Unlimited Y 25.0% 0.128 N N N 4-May-1157.14 2 F Unlimited Y 25.0% 0.128 N N N 4-May-1169.92 2 F Unlimited Y 25.0% 0.128 N N N 4-May-11

184.96 2 F Unlimited Y 25.0% 0.128 N N N 4-May-1134.77 2 F Unlimited Y 25.0% 0.128 N N N 4-May-1147.55 2 F Unlimited Y 25.0% 0.128 N N N 4-May-1160.33 2 F Unlimited Y 25.0% 0.128 N N N 4-May-1173.11 2 F Unlimited Y 25.0% 0.128 N N N 4-May-11

188.15 2 F Unlimited Y 25.0% 0.128 N N N 4-May-1183.79 2 F Unlimited Y 25.0% 0.128 N Y Y 4-May-1196.58 2 F Unlimited Y 25.0% 0.128 N N N 4-May-11

109.36 2 F Unlimited Y 25.0% 0.128 N N N 4-May-11122.14 2 F Unlimited Y 25.0% 0.128 N N N 4-May-11237.18 2 F Unlimited Y 25.0% 0.128 N N N 4-May-1154.71 12 F Unlimited Y 25.0% 0.128 N N N 4-May-1161.10 12 F Unlimited Y 25.0% 0.128 N N N 4-May-1167.49 12 F Unlimited Y 25.0% 0.128 N N N 4-May-1157.39 12 F Unlimited Y 25.0% 0.128 N N N 4-May-1170.17 12 F Unlimited Y 25.0% 0.128 N N N 4-May-1159.69 12 F Unlimited Y 25.0% 0.128 N N N 4-May-1166.08 12 F Unlimited Y 25.0% 0.128 N N N 4-May-1172.47 12 F Unlimited Y 25.0% 0.128 N N N 4-May-1162.38 12 F Unlimited Y 25.0% 0.128 N N N 4-May-1175.16 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

61.10 12 F Unlimited Y 25.0% 0.128 N N N 4-May-1167.49 12 F Unlimited Y 25.0% 0.128 N N N 4-May-1186.66 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11

130.32 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11104.14 12 F Unlimited Y 25.0% 0.128 N N N 4-May-1193.69 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11

101.75 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11136.72 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11110.53 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11100.08 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11108.14 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11143.11 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11116.92 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11106.48 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11114.53 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11133.01 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11106.82 12 F Unlimited Y 25.0% 0.128 N N N 4-May-1196.38 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11

104.43 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11145.79 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11119.60 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11109.16 12 F Unlimited Y 25.0% 0.128 N N N 4-May-11117.21 12 F Unlimited Y 25.0% 0.128 N N N 4-May-1171.32 12 F Unlimited Y 25.0% 0.128 N N N 5-May-1176.31 12 F Unlimited Y 25.0% 0.128 N N N 5-May-1184.11 12 F Unlimited Y 25.0% 0.128 N N N 5-May-1189.09 12 F Unlimited Y 25.0% 0.128 N N N 5-May-1199.44 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11

104.43 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11135.23 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11140.22 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11224.71 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11352.53 12 F Unlimited Y 25.0% 0.128 N N N 5-May-1190.37 12 F Unlimited Y 25.0% 0.128 N N N 5-May-1199.44 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11

135.23 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11224.71 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11352.53 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11140.56 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11145.55 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11153.35 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11158.33 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

168.68 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11173.67 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11204.47 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11209.46 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11293.95 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11421.77 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11119.78 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11124.76 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11132.56 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11137.54 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11147.90 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11152.88 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11183.69 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11188.67 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11273.16 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11400.98 12 F Unlimited Y 25.0% 0.128 N N N 5-May-1150.87 12 F Unlimited Y 25.0% 0.128 N N N 5-May-1154.71 12 F Unlimited Y 25.0% 0.128 N N N 5-May-1161.10 12 F Unlimited Y 25.0% 0.128 N N N 5-May-1167.49 12 F Unlimited Y 25.0% 0.128 N N N 5-May-1173.88 12 F Unlimited Y 25.0% 0.128 N N N 5-May-1176.44 12 F Unlimited Y 25.0% 0.128 N N N 5-May-1193.32 12 F Unlimited Y 25.0% 0.128 N N N 5-May-1197.15 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11

103.54 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11109.93 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11116.32 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11118.88 12 F Unlimited Y 25.0% 0.128 N N N 5-May-1196.08 12 F Unlimited Y 25.0% 0.128 N N N 5-May-1199.92 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11

106.31 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11112.70 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11119.09 12 F Unlimited Y 25.0% 0.128 N N N 5-May-11121.64 12 F Unlimited Y 25.0% 0.128 N N N 5-May-1157.39 n/d F Unlimited Y 25.0% 0.128 N N N 5-May-1170.17 n/d F Unlimited Y 25.0% 0.128 N N N 5-May-11

108.52 n/d F Unlimited Y 25.0% 0.128 N N N 5-May-11446.09 n/d F Unlimited Y 25.0% 0.128 N N N 5-May-11765.64 n/d F Unlimited Y 25.0% 0.128 N N N 5-May-11177.30 n/d F Unlimited Y 25.0% 0.128 N N N 5-May-11199.03 n/d F Unlimited Y 25.0% 0.128 N N N 5-May-1126.47 12 F Unlimited Y 23.0% 0.253 N N N 5-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

29.02 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1130.30 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1131.57 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1137.31 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1138.58 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1141.13 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1142.41 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1143.69 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1174.91 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1190.23 12 F Unlimited Y 23.0% 0.253 N N N 5-May-11

103.00 12 F Unlimited Y 23.0% 0.253 N N N 5-May-11105.55 12 F Unlimited Y 23.0% 0.253 N N N 5-May-11110.66 12 F Unlimited Y 23.0% 0.253 N N N 5-May-11120.87 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1172.19 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1187.51 12 F Unlimited Y 23.0% 0.253 N N N 5-May-11

100.27 12 F Unlimited Y 23.0% 0.253 N N N 5-May-11102.83 12 F Unlimited Y 23.0% 0.253 N N N 5-May-11107.93 12 F Unlimited Y 23.0% 0.253 N N N 5-May-11118.14 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1145.12 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1145.12 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1146.39 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1148.92 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1150.19 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1151.45 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1123.74 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1126.30 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1127.57 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1128.85 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1142.40 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1142.40 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1143.66 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1146.20 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1147.46 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1148.73 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1115.17 24 F Unlimited Y 23.0% 0.253 N N N 5-May-1129.26 24 F Unlimited Y 23.0% 0.253 N N N 5-May-1129.26 24 F Unlimited Y 23.0% 0.253 N N N 5-May-1122.74 24 F Unlimited Y 23.0% 0.253 N N N 5-May-1125.27 24 F Unlimited Y 23.0% 0.253 N N N 5-May-1113.67 12 F Unlimited Y 23.0% 0.253 N N N 5-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

17.47 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1120.00 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1122.54 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1120.00 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1122.54 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1112.41 12 V 1 Y 23.0% 0.253 N N N 5-May-1113.67 12 V 1.5 Y 23.0% 0.253 N N N 5-May-1132.62 24 F Unlimited Y 23.0% 0.253 N N Y 5-May-1137.68 24 F Unlimited Y 23.0% 0.253 N N N 5-May-1145.28 24 F Unlimited Y 23.0% 0.253 N N N 5-May-118.86 24 F Unlimited Y 23.0% 0.253 Y N N 5-May-11

10.13 24 F Unlimited Y 23.0% 0.253 N N N 5-May-1111.40 24 F Unlimited Y 23.0% 0.253 N N N 5-May-1112.66 24 F Unlimited Y 23.0% 0.253 N N N 5-May-1116.59 24 F Unlimited Y 23.0% 0.253 N N N 5-May-1117.72 24 F Unlimited Y 23.0% 0.253 N N N 5-May-1124.25 24 F Unlimited Y 23.0% 0.253 N N N 5-May-1151.06 24 F Unlimited Y 23.0% 0.253 N N N 5-May-1134.88 12 F Unlimited Y 23.0% 0.253 N Y N 5-May-1136.15 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1137.42 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1138.68 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1142.61 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1143.74 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1150.27 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1177.08 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1122.89 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1124.42 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1131.06 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1159.45 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1160.99 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1167.62 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1147.23 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1149.01 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1155.64 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1122.79 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1124.05 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1125.32 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1126.58 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1131.65 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1149.07 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1150.45 12 F Unlimited Y 23.0% 0.253 N N N 5-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

43.00 12 F Unlimited Y 23.0% 0.253 N N N 5-May-1176.83 24 F Unlimited Y 23.0% 1.000 N N N 7-May-1182.23 24 F Unlimited Y 23.0% 1.000 N N N 7-May-1171.33 24 F Unlimited Y 23.0% 1.000 N N N 7-May-1176.73 24 F Unlimited Y 23.0% 1.000 N N N 7-May-1192.23 24 F Unlimited Y 23.0% 1.000 N N N 7-May-11

101.73 24 F Unlimited Y 23.0% 1.000 N N N 7-May-11138.73 24 F Unlimited Y 23.0% 1.000 N N N 7-May-1154.49 24 F Unlimited Y 23.0% 1.000 N N N 7-May-1142.59 24 F Unlimited Y 23.0% 1.000 N N N 7-May-1157.99 24 F Unlimited Y 23.0% 1.000 N N N 7-May-1164.77 12 F Unlimited Y 23.0% 1.000 N N N 7-May-1174.77 12 F Unlimited Y 23.0% 1.000 N N N 7-May-11

125.77 12 F Unlimited Y 23.0% 1.000 N N N 7-May-1136.56 12 F Unlimited Y 23.0% 1.000 N N N 7-May-1141.56 12 F Unlimited Y 23.0% 1.000 N N N 7-May-1146.56 12 F Unlimited Y 23.0% 1.000 N N N 7-May-1152.56 12 F Unlimited Y 23.0% 1.000 N N N 7-May-1155.72 12 F Unlimited Y 23.0% 1.000 N N N 7-May-1160.72 12 F Unlimited Y 23.0% 1.000 N N N 7-May-1136.71 12 V 10 Y 23.0% 1.000 N N N 7-May-1141.01 12 V 30 Y 23.0% 1.000 N N N 7-May-1161.00 12 V 50 Y 23.0% 1.000 N N N 7-May-1119.90 12 V 10 Y 23.0% 1.000 Y N N 7-May-1125.90 12 V 20 Y 23.0% 1.000 N N N 7-May-1135.27 12 V 60 Y 23.0% 1.000 N N N 7-May-1146.23 12 V 10 Y 23.0% 1.000 N Y Y 7-May-1152.23 12 F Unlimited Y 23.0% 1.000 N N N 7-May-1161.60 12 F Unlimited Y 23.0% 1.000 N N N 7-May-11

216.00 24 T PAYG Y 23.0% 1.000 N N N 7-May-1120.80 24 V Unlimited Y 23.0% 1.000 N N N 7-May-1126.17 24 F unlimited Y 23.0% 1.000 N N N 7-May-1136.83 24 F unlimited Y 23.0% 1.000 N N N 7-May-1131.19 24 V Unlimited Y 23.0% 1.000 N N N 7-May-1151.26 24 F unlimited Y 23.0% 1.000 N N N 7-May-1161.92 24 F unlimited Y 23.0% 1.000 N N N 7-May-1149.99 12 F unlimited Y 23.0% 1.000 N N N 7-May-1156.71 24 V Unlimited Y 23.0% 1.000 N N N 7-May-1165.14 24 F unlimited Y 23.0% 1.000 N N N 7-May-1180.35 24 V Unlimited Y 23.0% 1.000 N N N 7-May-1159.73 24 V Unlimited Y 23.0% 1.000 N N N 7-May-1171.33 24 F unlimited Y 23.0% 1.000 N N N 7-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

88.73 12 F unlimited Y 23.0% 1.000 N N N 7-May-1193.73 12 F unlimited Y 23.0% 1.000 N N N 7-May-11

103.73 12 F unlimited Y 23.0% 1.000 N N N 7-May-11168.73 12 F unlimited Y 23.0% 1.000 N N N 7-May-1173.45 24 F Unlimited Y 23.0% 1.000 N N N 9-May-1181.39 24 F Unlimited Y 23.0% 1.000 N N N 9-May-1196.39 24 F Unlimited Y 23.0% 1.000 N N N 9-May-11

136.39 24 F Unlimited Y 23.0% 1.000 N N N 9-May-1157.79 24 F Unlimited Y 23.0% 1.000 N N N 9-May-1167.79 24 F Unlimited Y 23.0% 1.000 N N N 9-May-11

107.79 24 F Unlimited Y 23.0% 1.000 N N N 9-May-1111.30 0 F Unlimited Y 24.0% 1.000 N N N 10-May-114.40 24 F Unlimited Y 24.0% 1.000 Y N N 10-May-11

13.80 0 F Unlimited Y 24.0% 1.000 N N N 10-May-1113.80 0 F Unlimited Y 24.0% 1.000 N N N 10-May-116.90 0 F Unlimited Y 24.0% 1.000 N N N 10-May-11

16.20 0 F Unlimited Y 24.0% 1.000 N N N 10-May-1116.20 0 F Unlimited Y 24.0% 1.000 N N N 10-May-119.30 0 F Unlimited Y 24.0% 1.000 N N N 10-May-11

15.38 0 F Unlimited Y 24.0% 1.000 N N N 10-May-1117.86 0 F Unlimited Y 24.0% 1.000 N N N 10-May-1124.18 0 F Unlimited Y 24.0% 1.000 N N N 10-May-1142.00 0 F Unlimited Y 24.0% 1.000 N N N 10-May-1144.50 0 F Unlimited Y 24.0% 1.000 N N N 10-May-1146.90 0 F Unlimited Y 24.0% 1.000 N N N 10-May-1118.60 12 F Unlimited Y 24.0% 1.000 N N N 10-May-1149.30 24 F Unlimited Y 24.0% 1.000 N N N 10-May-117.06 12 F Unlimited Y 24.0% 1.000 N N N 10-May-119.49 12 F Unlimited Y 24.0% 1.000 N N N 10-May-117.06 12 F Unlimited Y 24.0% 1.000 N N N 10-May-119.49 12 F Unlimited Y 24.0% 1.000 N N N 10-May-11

13.14 12 F Unlimited Y 24.0% 1.000 N N N 10-May-1115.58 12 F Unlimited Y 24.0% 1.000 N N N 10-May-119.49 12 F Unlimited Y 24.0% 1.000 N N N 10-May-119.49 12 F Unlimited Y 24.0% 1.000 N N N 10-May-11

11.06 12 F Unlimited Y 24.0% 1.000 N Y N 10-May-1113.49 12 F Unlimited Y 24.0% 1.000 N N N 10-May-1117.14 12 F Unlimited Y 24.0% 1.000 N N Y 10-May-1119.58 12 F Unlimited Y 24.0% 1.000 N N N 10-May-1119.58 12 F Unlimited Y 24.0% 1.000 N N N 10-May-1119.58 12 F Unlimited Y 24.0% 1.000 N N N 10-May-116.04 24 F Unlimited N 24.0% 1.000 N N N 10-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

16.76 12 F Unlimited N 24.0% 1.000 N N N 10-May-1119.78 12 F Unlimited N 24.0% 1.000 N N N 10-May-1124.31 12 F Unlimited N 24.0% 1.000 N N N 10-May-1127.33 12 F Unlimited N 24.0% 1.000 N N N 10-May-1124.99 12 F Unlimited N 24.0% 1.000 N N N 10-May-1128.01 12 F Unlimited N 24.0% 1.000 N N N 10-May-1132.54 12 F Unlimited N 24.0% 1.000 N N N 10-May-1135.56 12 F Unlimited N 24.0% 1.000 N N N 10-May-1128.01 12 F Unlimited N 24.0% 1.000 N N N 10-May-1131.03 12 F Unlimited N 24.0% 1.000 N N N 10-May-1135.56 12 F Unlimited N 24.0% 1.000 N N N 10-May-1138.57 12 F Unlimited N 24.0% 1.000 N N N 10-May-1129.52 12 F Unlimited N 24.0% 1.000 N N N 10-May-1132.54 12 F Unlimited N 24.0% 1.000 N N N 10-May-1137.06 12 F Unlimited N 24.0% 1.000 N N N 10-May-1140.08 12 F Unlimited N 24.0% 1.000 N N N 10-May-1116.98 24 V 2 Y 20.0% 1.000 N N N 11-May-1120.98 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1125.98 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1131.98 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1139.32 24 V 2 Y 20.0% 1.000 N N N 11-May-1143.32 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1148.32 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1154.32 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1139.50 24 V 2 Y 20.0% 1.000 N N N 11-May-1143.50 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1148.50 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1154.50 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1142.11 24 V 2 Y 20.0% 1.000 N N N 11-May-1146.11 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1151.11 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1157.11 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1153.22 24 F Unlimited Y 20.0% 1.000 N N Y 11-May-1158.22 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1161.22 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1166.94 24 F Unlimited Y 20.0% 1.000 N N N 11-May-118.99 24 V 2 Y 20.0% 1.000 Y N N 11-May-11

12.99 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1117.99 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1123.99 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1123.66 24 V 2 Y 20.0% 1.000 N N N 11-May-1127.66 24 F Unlimited Y 20.0% 1.000 N N N 11-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

32.66 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1138.66 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1133.55 24 V 2 Y 20.0% 1.000 N Y N 11-May-1137.55 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1142.55 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1148.55 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1135.30 24 V 2 Y 20.0% 1.000 N N N 11-May-1139.30 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1144.30 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1150.30 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1136.51 24 V 2 Y 20.0% 1.000 N N N 11-May-1140.51 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1145.51 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1151.51 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1166.95 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1175.95 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1165.35 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1120.00 0 F Unlimited Y 20.0% 1.000 N N N 11-May-1128.00 0 F Unlimited Y 20.0% 1.000 N N N 11-May-1138.00 0 F Unlimited Y 20.0% 1.000 N N N 11-May-1184.74 24 F Unlimited Y 20.0% 1.000 N N N 11-May-11

101.24 24 F Unlimited Y 20.0% 1.000 N N N 11-May-11139.24 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1185.36 24 F Unlimited Y 20.0% 1.000 N N N 11-May-11

101.86 24 F Unlimited Y 20.0% 1.000 N N N 11-May-1136.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1136.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1142.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1148.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1154.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1146.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1176.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1133.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1187.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-11

147.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1142.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1164.40 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1169.66 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1175.66 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1173.66 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1122.00 12 F Unlimited Y 20.0% 1.000 Y N N 11-May-1127.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

28.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1139.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1149.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-11

200.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-11300.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-11500.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-11

1,000.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1126.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1122.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1128.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1124.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1133.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1129.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1130.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1126.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1131.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1127.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1133.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1129.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1135.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1131.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1137.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1133.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1163.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1159.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1139.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1135.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1141.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1137.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1165.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1161.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1165.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1161.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1173.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1169.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1183.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1179.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1141.90 12 F Unlimited Y 20.0% 1.000 N Y N 11-May-1147.90 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1158.90 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1168.90 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1146.64 12 F Unlimited Y 20.0% 1.000 N N N 11-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

41.90 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1151.64 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1146.90 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1155.64 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1150.90 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1131.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1137.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1148.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1158.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1135.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1131.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1140.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1136.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1144.74 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1140.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1148.90 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1153.90 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1157.90 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1166.90 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1175.90 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1159.64 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1130.50 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1135.50 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1145.50 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1155.50 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1165.50 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1175.50 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1185.50 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1140.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1150.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1160.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1170.00 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1143.68 12 F Unlimited Y 20.0% 1.000 N N Y 11-May-1153.68 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1162.90 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1172.90 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1182.90 12 F Unlimited Y 20.0% 1.000 N N N 11-May-1138.82 12 F Unlimited N 18.0% 1.000 N N N 11-May-1144.72 12 F Unlimited N 18.0% 1.000 N N N 11-May-1150.03 12 F Unlimited N 18.0% 1.000 N N N 11-May-1161.83 12 F Unlimited N 18.0% 1.000 N N N 11-May-1179.10 12 F Unlimited N 18.0% 1.000 N N N 11-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

85.00 12 F Unlimited N 18.0% 1.000 N N N 11-May-1162.61 12 F Unlimited N 18.0% 1.000 N N N 11-May-1187.28 12 F Unlimited N 18.0% 1.000 N N N 11-May-1162.61 12 F Unlimited N 18.0% 1.000 N N N 11-May-1187.28 12 F Unlimited N 18.0% 1.000 N N N 11-May-1167.40 12 F Unlimited N 18.0% 1.000 N N N 11-May-1179.20 12 F Unlimited N 18.0% 1.000 N N N 11-May-1181.56 12 F Unlimited N 18.0% 1.000 N N N 11-May-1191.00 12 F Unlimited N 18.0% 1.000 N N N 11-May-1179.20 12 F Unlimited N 18.0% 1.000 N N N 11-May-1191.00 12 F Unlimited N 18.0% 1.000 N N N 11-May-1191.00 12 F Unlimited N 18.0% 1.000 N N N 11-May-1196.90 12 F Unlimited N 18.0% 1.000 N N N 11-May-1187.43 12 F Unlimited N 18.0% 1.000 N N N 11-May-1169.01 12 F Unlimited N 18.0% 1.000 N N Y 11-May-1180.81 12 F Unlimited N 18.0% 1.000 N N N 11-May-1160.73 12 F Unlimited N 18.0% 1.000 N N N 11-May-1166.63 12 F Unlimited N 18.0% 1.000 N N N 11-May-1170.17 12 F Unlimited N 18.0% 1.000 N N N 11-May-1159.52 12 F Unlimited N 18.0% 1.000 N N N 11-May-1161.88 12 F Unlimited N 18.0% 1.000 N N N 11-May-1141.88 12 T EUR1.95/ N 18.0% 1.000 Y Y N 11-May-1166.60 12 F Unlimited N 18.0% 1.000 N N N 11-May-1171.32 12 F Unlimited N 18.0% 1.000 N N N 11-May-1183.12 12 F Unlimited N 18.0% 1.000 N N N 11-May-11

104.01 18 F Unlimited N 18.0% 1.000 N N N 11-May-1147.32 0 F Unlimited Y 25.0% 0.111 N N N 11-May-1153.66 0 F Unlimited Y 25.0% 0.111 N N N 11-May-1159.21 0 F Unlimited Y 25.0% 0.111 N N N 11-May-1185.13 0 F Unlimited Y 25.0% 0.111 N N N 11-May-1177.25 0 F Unlimited Y 25.0% 0.111 N N N 11-May-1181.13 0 F Unlimited Y 25.0% 0.111 N N N 11-May-1190.58 24 F Unlimited Y 25.0% 0.111 N N N 11-May-1196.13 24 F Unlimited Y 25.0% 0.111 N N N 11-May-11

101.68 24 F Unlimited Y 25.0% 0.111 N N N 11-May-1192.80 24 F Unlimited Y 25.0% 0.111 N N N 11-May-1198.35 24 F Unlimited Y 25.0% 0.111 N N N 11-May-11

103.91 24 F Unlimited Y 25.0% 0.111 N N N 11-May-1192.80 24 F Unlimited Y 25.0% 0.111 N N N 11-May-1198.35 24 F Unlimited Y 25.0% 0.111 N N N 11-May-11

103.91 24 F Unlimited Y 25.0% 0.111 N N N 11-May-1138.66 24 F Unlimited Y 25.0% 0.111 N N N 11-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

43.10 24 F Unlimited Y 25.0% 0.111 N N N 11-May-1171.99 24 F Unlimited Y 25.0% 0.111 N N N 11-May-1169.02 24 F Unlimited Y 25.0% 0.111 N N N 11-May-1173.47 24 F Unlimited Y 25.0% 0.111 N N N 11-May-1186.80 24 F Unlimited Y 25.0% 0.111 N N N 11-May-1174.47 24 F Unlimited Y 25.0% 0.111 N N N 11-May-1178.91 24 F Unlimited Y 25.0% 0.111 N N N 11-May-1192.24 24 F Unlimited Y 25.0% 0.111 N N N 11-May-1127.66 0 F Unlimited Y 25.0% 0.111 N N N 11-May-1134.33 0 F Unlimited Y 25.0% 0.111 N N N 11-May-1136.55 0 F Unlimited Y 25.0% 0.111 N N N 11-May-1142.10 0 F Unlimited Y 25.0% 0.111 N N N 11-May-1144.32 0 F Unlimited Y 25.0% 0.111 N N N 11-May-1155.43 0 F Unlimited Y 25.0% 0.111 N N N 11-May-1135.33 18 F Unlimited Y 25.0% 0.111 N N N 11-May-1144.21 18 F Unlimited Y 25.0% 0.111 N N N 11-May-1147.44 0 F Unlimited Y 25.0% 0.111 N N N 11-May-1155.21 0 F Unlimited Y 25.0% 0.111 N N N 11-May-1187.79 12 F Unlimited Y 25.0% 0.111 N N N 11-May-1177.94 12 F Unlimited Y 25.0% 0.111 N N N 11-May-1180.16 12 F Unlimited Y 25.0% 0.111 N N N 11-May-1143.77 18 F Unlimited Y 25.0% 0.111 N N N 12-May-1180.07 18 F Unlimited Y 25.0% 0.111 N N N 12-May-1149.39 18 F Unlimited Y 25.0% 0.111 N N N 12-May-1152.73 18 F Unlimited Y 25.0% 0.111 N N N 12-May-1150.43 18 F Unlimited Y 25.0% 0.111 N N N 12-May-1152.66 18 F Unlimited Y 25.0% 0.111 N N N 12-May-1155.99 18 F Unlimited Y 25.0% 0.111 N N N 12-May-11

106.57 18 F Unlimited Y 25.0% 0.111 N N N 12-May-11108.79 18 F Unlimited Y 25.0% 0.111 N N N 12-May-11112.13 18 F Unlimited Y 25.0% 0.111 N N N 12-May-11109.92 18 F Unlimited Y 25.0% 0.111 N N N 12-May-11112.14 18 F Unlimited Y 25.0% 0.111 N N N 12-May-11115.47 18 F Unlimited Y 25.0% 0.111 N N N 12-May-11103.28 12 F Unlimited Y 25.0% 0.111 N N N 12-May-11105.50 12 F Unlimited Y 25.0% 0.111 N N N 12-May-11108.84 12 F Unlimited Y 25.0% 0.111 N N N 12-May-1180.89 0 F Unlimited Y 25.0% 0.111 N N N 12-May-1189.78 0 F Unlimited Y 25.0% 0.111 N N N 12-May-1193.11 0 F Unlimited Y 25.0% 0.111 N N N 12-May-1197.56 0 F Unlimited Y 25.0% 0.111 N N N 12-May-11

108.67 0 F Unlimited Y 25.0% 0.111 N N N 12-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

153.10 0 F Unlimited Y 25.0% 0.111 N N N 12-May-1124.22 18 F Unlimited Y 25.0% 0.111 N N N 12-May-1133.10 18 F Unlimited Y 25.0% 0.111 N N N 12-May-1136.44 18 F Unlimited Y 25.0% 0.111 N N N 12-May-1140.88 18 F Unlimited Y 25.0% 0.111 N N N 12-May-1174.21 18 F Unlimited Y 25.0% 0.111 N N N 12-May-1180.36 18 F Unlimited Y 25.0% 0.111 N N N 12-May-1189.24 18 F Unlimited Y 25.0% 0.111 N N N 12-May-1192.58 18 F Unlimited Y 25.0% 0.111 N N N 12-May-1197.02 18 F Unlimited Y 25.0% 0.111 N N N 12-May-11

130.35 18 F Unlimited Y 25.0% 0.111 N N N 12-May-1116.55 12 F Unlimited Y 25.0% 0.111 Y N N 12-May-1125.44 12 F Unlimited Y 25.0% 0.111 N N N 12-May-1128.77 12 F Unlimited Y 25.0% 0.111 N N N 12-May-1133.22 12 F Unlimited Y 25.0% 0.111 N N N 12-May-1155.43 12 F Unlimited Y 25.0% 0.111 N N N 12-May-1144.32 12 F Unlimited Y 25.0% 0.111 N N N 12-May-1166.54 12 F Unlimited Y 25.0% 0.111 N N N 12-May-1188.76 12 F Unlimited Y 25.0% 0.111 N N N 12-May-1172.69 12 F Unlimited Y 25.0% 0.111 N N Y 12-May-1181.58 12 F Unlimited Y 25.0% 0.111 N N N 12-May-1184.91 12 F Unlimited Y 25.0% 0.111 N N N 12-May-1189.35 12 F Unlimited Y 25.0% 0.111 N N N 12-May-11

111.57 12 F Unlimited Y 25.0% 0.111 N N N 12-May-11100.46 12 F Unlimited Y 25.0% 0.111 N N N 12-May-11122.68 12 F Unlimited Y 25.0% 0.111 N N N 12-May-11144.90 12 F Unlimited Y 25.0% 0.111 N N N 12-May-1135.33 12 F Unlimited Y 25.0% 0.111 N N N 12-May-1153.25 12 F Unlimited Y 25.0% 0.111 N N N 12-May-1169.78 24 F Unlimited Y 25.0% 0.111 N N N 12-May-1169.78 24 F Unlimited Y 25.0% 0.111 N N N 12-May-1143.10 12 F Unlimited Y 25.0% 0.111 N N N 12-May-1146.44 12 F Unlimited Y 25.0% 0.111 N N N 12-May-1151.99 12 F Unlimited Y 25.0% 0.111 N N N 12-May-1125.44 12 F Unlimited Y 25.0% 0.111 N N N 12-May-1147.70 12 F Unlimited Y 25.0% 0.111 N Y N 12-May-11

114.14 24 F Unlimited Y 25.0% 0.111 N N N 12-May-11114.14 24 F Unlimited Y 25.0% 0.111 N N N 12-May-1135.55 12 F Unlimited Y 25.0% 0.111 N N N 12-May-1157.80 12 F Unlimited Y 25.0% 0.111 N N N 12-May-1120.24 12 T 0 Y 8.0% 0.798 Y N N 12-May-1147.39 12 F Unlimited Y 8.0% 0.798 N N N 12-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

59.36 12 F Unlimited Y 8.0% 0.798 N N N 12-May-1147.39 12 F Unlimited Y 8.0% 0.798 N N N 12-May-1159.36 12 F Unlimited Y 8.0% 0.798 N N N 12-May-11

104.85 12 F Unlimited Y 8.0% 0.798 N N N 12-May-1170.26 12 F Unlimited Y 8.0% 0.798 N N N 12-May-11

109.24 12 F Unlimited Y 8.0% 0.798 N N N 12-May-11129.99 12 F Unlimited Y 8.0% 0.798 N N N 12-May-11173.11 12 F Unlimited Y 8.0% 0.798 N N N 12-May-1197.30 12 F Unlimited Y 8.0% 0.798 N N N 12-May-1147.95 12 F Unlimited Y 8.0% 0.798 N N N 12-May-1159.92 12 F Unlimited Y 8.0% 0.798 N N N 12-May-1167.91 12 F Unlimited Y 8.0% 0.798 N N N 12-May-1179.88 12 F Unlimited Y 8.0% 0.798 N N N 12-May-11

346.94 12 F Unlimited Y 8.0% 0.798 N N N 12-May-11354.12 12 F Unlimited Y 8.0% 0.798 N N N 12-May-11366.90 12 F Unlimited Y 8.0% 0.798 N N N 12-May-11378.88 12 F Unlimited Y 8.0% 0.798 N N N 12-May-11103.60 12 F Unlimited Y 8.0% 0.798 N N N 12-May-11115.58 12 F Unlimited Y 8.0% 0.798 N N N 12-May-11110.79 12 F Unlimited Y 8.0% 0.798 N N N 12-May-11135.54 12 F Unlimited Y 8.0% 0.798 N N N 12-May-1151.14 12 F Unlimited Y 8.0% 0.798 N N N 12-May-1163.12 12 F Unlimited Y 8.0% 0.798 N N N 12-May-1171.10 12 F Unlimited Y 8.0% 0.798 N N N 12-May-1183.08 12 F Unlimited Y 8.0% 0.798 N N N 12-May-11

350.13 12 F Unlimited Y 8.0% 0.798 N N N 12-May-11357.32 12 F Unlimited Y 8.0% 0.798 N N N 12-May-11370.09 12 F Unlimited Y 8.0% 0.798 N N N 12-May-11382.07 12 F Unlimited Y 8.0% 0.798 N N N 12-May-11106.80 12 F Unlimited Y 8.0% 0.798 N N Y 12-May-11118.77 12 F Unlimited Y 8.0% 0.798 N N N 12-May-11113.98 12 F Unlimited Y 8.0% 0.798 N N N 12-May-11138.73 12 F Unlimited Y 8.0% 0.798 N N N 12-May-1182.33 12 F Unlimited Y 8.0% 0.798 N Y N 12-May-1198.30 12 F Unlimited Y 8.0% 0.798 N N N 12-May-1191.82 12 F Unlimited Y 8.0% 0.798 N N N 12-May-1123.99 12 V 0.5 Y 23.0% 0.445 N N Y 12-May-1122.65 12 V 4 Y 23.0% 0.445 N N Y 12-May-1123.54 12 V 4 Y 23.0% 0.445 N N Y 12-May-1127.10 12 V 6 Y 23.0% 0.445 N N Y 12-May-1131.55 12 F Unlimited Y 23.0% 0.445 N N Y 12-May-1129.91 12 F Unlimited Y 23.0% 0.445 N N Y 12-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

38.14 12 F Unlimited Y 23.0% 0.445 N N Y 12-May-1146.38 12 F Unlimited Y 23.0% 0.445 N N Y 12-May-1153.80 12 F Unlimited Y 23.0% 0.445 N N Y 12-May-1166.71 12 F Unlimited Y 23.0% 0.445 N N Y 12-May-1158.71 12 F Unlimited Y 23.0% 0.445 N N Y 12-May-1171.07 12 F Unlimited Y 23.0% 0.445 N N Y 12-May-1119.05 12 V 1 Y 23.0% 0.445 N N Y 13-May-1120.83 12 V 2 Y 23.0% 0.445 N N Y 13-May-1140.45 12 F Unlimited Y 23.0% 0.445 N N Y 13-May-1149.35 12 F Unlimited Y 23.0% 0.445 N N Y 13-May-1122.65 12 V 4 Y 23.0% 0.445 N N Y 13-May-1123.99 12 V 6 Y 23.0% 0.445 N N Y 13-May-1134.18 12 V 25 Y 23.0% 0.445 N N Y 13-May-1149.35 12 V 100 Y 23.0% 0.445 N N Y 13-May-1158.25 12 F Unlimited Y 23.0% 0.445 N N Y 13-May-1154.48 12 F Unlimited Y 23.0% 0.445 N N Y 13-May-1163.39 12 F Unlimited Y 23.0% 0.445 N N Y 13-May-1136.64 12 V 4 Y 23.0% 0.445 N Y Y 13-May-1138.02 12 V 6 Y 23.0% 0.445 N N Y 13-May-1148.21 12 V 15 Y 23.0% 0.445 N N Y 13-May-1163.39 12 V 15 Y 23.0% 0.445 N N Y 13-May-1172.29 12 F Unlimited Y 23.0% 0.445 N N Y 13-May-1112.91 12 V 4 Y 23.0% 0.445 N N Y 13-May-1121.81 12 F Unlimited Y 23.0% 0.445 N N Y 13-May-119.30 12 V 1 Y 23.0% 0.445 Y N Y 13-May-11

11.08 12 V 2 Y 23.0% 0.445 N N Y 13-May-1115.13 12 V 4 Y 23.0% 0.445 N N Y 13-May-1117.36 12 V 8 Y 23.0% 0.445 N N Y 13-May-1130.71 12 F Unlimited Y 23.0% 0.445 N N Y 13-May-1126.26 12 V 12 Y 23.0% 0.445 N N Y 13-May-1144.06 12 F Unlimited Y 23.0% 0.445 N N Y 13-May-1139.61 12 V 16 Y 23.0% 0.445 N N Y 13-May-1188.56 12 F Unlimited Y 23.0% 0.445 N N Y 13-May-1157.15 12 F Unlimited Y 23.0% 0.445 N N Y 13-May-11

101.65 12 F Unlimited Y 23.0% 0.445 N N Y 13-May-11190.65 12 F Unlimited Y 23.0% 0.445 N N Y 13-May-11278.37 12 F Unlimited Y 23.0% 0.445 N N Y 13-May-1122.87 24 V 15 Y 23.0% 0.445 N N Y 13-May-1123.76 0 V 4 Y 23.0% 0.445 N N Y 13-May-1128.21 0 V 6 Y 23.0% 0.445 N N Y 13-May-1125.54 0 V 5 Y 23.0% 0.445 N N Y 13-May-1135.33 0 V 4 Y 23.0% 0.445 N N Y 13-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

50.46 0 V 6 Y 23.0% 0.445 N N Y 13-May-1137.11 0 V 5 Y 23.0% 0.445 N N Y 13-May-1139.34 0 F 15 Y 23.0% 0.445 N N Y 13-May-1147.35 0 F 15 Y 23.0% 0.445 N N Y 13-May-1159.36 0 F 15 Y 23.0% 0.445 N N Y 13-May-1168.26 0 F Unlimited Y 23.0% 0.445 N N Y 13-May-1123.76 12 V 2 Y 23.0% 0.445 N N Y 13-May-1135.33 12 V 25 Y 23.0% 0.445 N N Y 13-May-1134.03 0 V 4 Y 23.0% 0.445 N N Y 13-May-1149.60 0 V 15 Y 23.0% 0.445 N N Y 13-May-1157.61 0 V 15 Y 23.0% 0.445 N N Y 13-May-1138.48 0 V 15 Y 23.0% 0.445 N N Y 13-May-1169.63 0 V 15 Y 23.0% 0.445 N N Y 13-May-1135.29 0 V 4 Y 23.0% 0.445 N N Y 13-May-1139.74 0 V 6 Y 23.0% 0.445 N N Y 13-May-1137.07 0 V 15 Y 23.0% 0.445 N N Y 13-May-1140.51 0 V 4 Y 23.0% 0.445 N N Y 13-May-1140.96 0 V 6 Y 23.0% 0.445 N N Y 13-May-1172.11 0 V 15 Y 23.0% 0.445 N N Y 13-May-117.55 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-11

11.08 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-1115.48 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-1119.89 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-117.55 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-11

11.08 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-1115.48 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-1119.89 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-115.27 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-117.03 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-119.68 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-11

14.08 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-1118.49 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-118.80 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-11

11.45 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-1115.85 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-116.05 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-117.29 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-119.93 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-11

10.81 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-114.64 n/d V 30 Y 20.0% 0.088 N N Y 13-May-116.41 n/d V 90 Y 20.0% 0.088 N N Y 13-May-119.05 n/d V 180 Y 20.0% 0.088 N N Y 13-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

4.85 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-116.08 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-118.72 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-119.61 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-113.44 n/d V 20 Y 20.0% 0.088 Y N Y 13-May-115.20 n/d V 70 Y 20.0% 0.088 N N Y 13-May-117.84 n/d V 180 Y 20.0% 0.088 N N Y 13-May-11

12.21 n/d F Unlimited Y 20.0% 0.088 N Y Y 13-May-1113.44 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-1116.08 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-1116.96 n/d F Unlimited Y 20.0% 0.088 N N Y 13-May-1126.09 18 V 10 Y 20.0% 1.134 N N N 13-May-1134.03 18 V 10 Y 20.0% 1.134 N N N 13-May-1131.76 18 V 40 Y 20.0% 1.134 N N N 13-May-1143.10 18 F Unlimited Y 20.0% 1.134 N N N 13-May-1131.76 24 V 40 Y 20.0% 1.134 N N Y 13-May-1134.03 18 V 10 Y 20.0% 1.134 N N N 13-May-1143.10 24 V 40 Y 20.0% 1.134 N N N 13-May-1156.71 24 F Unlimited Y 20.0% 1.134 N N N 13-May-1140.38 18 F Unlimited Y 20.0% 1.134 N N N 13-May-1131.76 18 V 40 Y 20.0% 1.134 N N N 13-May-1143.10 18 F Unlimited Y 20.0% 1.134 N N N 13-May-1156.71 24 F Unlimited Y 20.0% 1.134 N N N 13-May-1139.13 12 V 2 Y 20.0% 1.134 N N N 14-May-1133.46 12 V 2 Y 20.0% 1.134 N N N 14-May-1134.88 12 V 2 Y 20.0% 1.134 N N N 14-May-1139.13 12 V 2 Y 20.0% 1.134 N N N 14-May-1140.55 12 V 2 Y 20.0% 1.134 N N N 14-May-1147.64 12 F Unlimited Y 20.0% 1.134 N N N 14-May-1141.97 12 F Unlimited Y 20.0% 1.134 N N N 14-May-1143.38 12 F Unlimited Y 20.0% 1.134 N N N 14-May-1147.64 12 F Unlimited Y 20.0% 1.134 N N N 14-May-1149.05 12 F Unlimited Y 20.0% 1.134 N N N 14-May-1125.52 12 F Unlimited Y 20.0% 1.134 N N N 14-May-1119.85 12 F Unlimited Y 20.0% 1.134 Y Y N 14-May-1121.27 12 F Unlimited Y 20.0% 1.134 N N N 14-May-1125.52 12 F Unlimited Y 20.0% 1.134 N N N 14-May-1126.94 12 F Unlimited Y 20.0% 1.134 N N N 14-May-1123.82 12 F Unlimited Y 20.0% 1.134 N N N 16-May-1130.05 18 F Unlimited Y 20.0% 1.134 N N N 16-May-1132.32 12 F Unlimited Y 20.0% 1.134 N N N 16-May-1135.72 18 F Unlimited Y 20.0% 1.134 N N N 16-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

39.70 12 F Unlimited Y 20.0% 1.134 N N N 16-May-1143.09 18 F Unlimited Y 20.0% 1.134 N N N 16-May-1151.04 12 F Unlimited Y 20.0% 1.134 N N N 16-May-1154.43 12 F Unlimited Y 20.0% 1.134 N N N 16-May-1130.05 18 F Unlimited Y 20.0% 1.134 N N N 16-May-1135.72 18 F Unlimited Y 20.0% 1.134 N N N 16-May-1143.09 18 F Unlimited Y 20.0% 1.134 N N N 16-May-1135.40 12 F Unlimited Y 20.0% 1.134 N N N 16-May-1141.19 12 F Unlimited Y 20.0% 1.134 N N N 16-May-1137.43 12 F Unlimited Y 20.0% 1.134 N N N 16-May-1137.42 12 F Unlimited Y 20.0% 1.134 N N N 16-May-1143.09 12 F Unlimited Y 20.0% 1.134 N N N 16-May-1150.46 12 F Unlimited Y 20.0% 1.134 N N N 16-May-1168.68 12 F Unlimited Y 20.0% 1.134 N N N 16-May-1149.00 18 F Unlimited Y 20.0% 1.134 N N N 16-May-1126.65 1 V 20 Y 20.0% 1.134 N N N 16-May-1131.19 1 F Unlimited Y 20.0% 1.134 N N N 16-May-1140.83 1 F Unlimited Y 20.0% 1.134 N N N 16-May-1123.82 1 V 20 Y 20.0% 1.134 N N N 16-May-1128.36 1 F Unlimited Y 20.0% 1.134 N N N 16-May-1138.00 1 F Unlimited Y 20.0% 1.134 N N N 16-May-1126.65 1 V 20 Y 20.0% 1.134 N N N 16-May-1130.62 1 V 20 Y 20.0% 1.134 N N N 16-May-1131.19 1 F Unlimited Y 20.0% 1.134 N N N 16-May-1135.16 1 F Unlimited Y 20.0% 1.134 N N N 16-May-1140.83 1 F Unlimited Y 20.0% 1.134 N N N 16-May-1144.80 1 F Unlimited Y 20.0% 1.134 N N N 16-May-1121.66 12 V 40 Y 20.0% 1.134 N N N 16-May-1130.74 12 F Unlimited Y 20.0% 1.134 N N N 16-May-1145.37 18 F fair usage Y 20.0% 1.134 N N N 16-May-1144.23 18 F fair usage Y 20.0% 1.134 N N N 16-May-1147.07 18 F fair usage Y 20.0% 1.134 N N N 16-May-1141.13 0 F Unlimited N 7.6% 0.695 N N N 16-May-1152.35 0 F Unlimited N 7.6% 0.695 N N N 16-May-1152.35 0 F Unlimited N 7.6% 0.695 N N N 16-May-1152.35 0 F Unlimited N 7.6% 0.695 N N N 16-May-1122.44 0 F Unlimited N 7.6% 0.695 N N N 16-May-1133.66 0 F Unlimited N 7.6% 0.695 N N N 16-May-1133.66 0 F Unlimited N 7.6% 0.695 N N N 16-May-1133.66 0 F Unlimited N 7.6% 0.695 N N N 16-May-1163.58 12 F Unlimited N 7.6% 0.695 N N N 16-May-1174.80 12 F Unlimited N 7.6% 0.695 N N N 16-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

130.88 12 F Unlimited N 7.6% 0.695 N N N 16-May-1141.14 12 F Unlimited N 7.6% 0.695 N N N 16-May-1152.36 12 F Unlimited N 7.6% 0.695 N N N 16-May-11

108.47 12 F Unlimited N 7.6% 0.695 N N N 16-May-1164.32 0 F Unlimited N 7.6% 0.695 N N N 16-May-1175.55 0 F Unlimited N 7.6% 0.695 N N N 16-May-1190.51 0 F Unlimited N 7.6% 0.695 N N N 16-May-1159.84 0 F Unlimited N 7.6% 0.695 N N N 16-May-1171.07 0 F Unlimited N 7.6% 0.695 N N N 16-May-1186.03 0 F Unlimited N 7.6% 0.695 N N N 16-May-1171.81 0 F Unlimited N 7.6% 0.695 N N N 16-May-1179.29 0 F Unlimited N 7.6% 0.695 N N N 16-May-11

101.73 0 F Unlimited N 7.6% 0.695 N N N 16-May-1133.66 0 F Unlimited N 7.6% 0.695 N Y N 16-May-1137.40 0 F Unlimited N 7.6% 0.695 N N N 16-May-1137.40 0 F Unlimited N 7.6% 0.695 N N N 16-May-1137.40 0 F Unlimited N 7.6% 0.695 N N N 16-May-1149.36 24 F Unlimited N 7.6% 0.695 N N Y 16-May-1156.84 24 F Unlimited N 7.6% 0.695 N N N 16-May-1165.82 24 F Unlimited N 7.6% 0.695 N N N 16-May-1165.82 24 F Unlimited N 7.6% 0.695 N N N 16-May-1165.82 24 F Unlimited N 7.6% 0.695 N N N 16-May-1152.36 0 F Unlimited N 7.6% 0.695 N N N 16-May-1156.10 0 F Unlimited N 7.6% 0.695 N N N 16-May-1159.84 0 F Unlimited N 7.6% 0.695 N N N 16-May-1169.57 0 F Unlimited N 7.6% 0.695 N N N 16-May-1177.05 0 F Unlimited N 7.6% 0.695 N N N 16-May-1195.01 0 F Unlimited N 7.6% 0.695 N N N 16-May-11

106.23 0 F Unlimited N 7.6% 0.695 N N N 16-May-11109.97 0 F Unlimited N 7.6% 0.695 N N N 16-May-11113.71 0 F Unlimited N 7.6% 0.695 N N N 16-May-11142.14 0 F Unlimited N 7.6% 0.695 N N N 16-May-1176.27 0 F Unlimited N 7.6% 0.695 N N N 16-May-1180.01 0 F Unlimited N 7.6% 0.695 N N N 16-May-1182.91 0 F Unlimited N 7.6% 0.695 N N N 16-May-1186.65 0 F Unlimited N 7.6% 0.695 N N N 16-May-1190.39 0 F Unlimited N 7.6% 0.695 N N N 16-May-11

118.91 0 F Unlimited N 7.6% 0.695 N N N 16-May-11151.74 0 F Unlimited N 7.6% 0.695 N N N 16-May-11155.48 0 F Unlimited N 7.6% 0.695 N N N 16-May-1144.88 n/d F Unlimited N 7.6% 0.695 N N N 16-May-1152.36 n/d F Unlimited N 7.6% 0.695 N N N 17-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

67.32 n/d F Unlimited N 7.6% 0.695 N N N 17-May-1179.28 n/d F Unlimited N 7.6% 0.695 N N N 17-May-1197.98 n/d F Unlimited N 7.6% 0.695 N N N 17-May-1161.30 12 F Unlimited N 7.6% 0.695 N N N 17-May-1144.10 12 F Unlimited N 7.6% 0.695 N N N 17-May-1150.05 12 F Unlimited N 7.6% 0.695 N N N 17-May-1165.04 12 F Unlimited N 7.6% 0.695 N N N 17-May-1157.53 12 F Unlimited N 7.6% 0.695 N N N 17-May-1168.78 12 F Unlimited N 7.6% 0.695 N N N 17-May-1176.26 12 F Unlimited N 7.6% 0.695 N N N 17-May-1183.75 12 F Unlimited N 7.6% 0.695 N N N 17-May-11

106.93 12 F Unlimited N 7.6% 0.695 N N N 17-May-1172.49 12 F Unlimited N 7.6% 0.695 N N N 17-May-1156.09 0 F Unlimited N 7.6% 0.695 N N N 17-May-1159.84 0 F Unlimited N 7.6% 0.695 N N N 17-May-1163.58 0 F Unlimited N 7.6% 0.695 N N N 17-May-1171.06 0 F Unlimited N 7.6% 0.695 N N N 17-May-1174.80 0 F Unlimited N 7.6% 0.695 N N N 17-May-1178.54 0 F Unlimited N 7.6% 0.695 N N N 17-May-1197.24 0 F Unlimited N 7.6% 0.695 N N N 17-May-11

100.98 0 F Unlimited N 7.6% 0.695 N N N 17-May-11104.72 0 F Unlimited N 7.6% 0.695 N N N 17-May-1131.38 n/d F Unlimited N 7.6% 0.695 N N N 17-May-1137.37 n/d F Unlimited N 7.6% 0.695 N N N 17-May-1144.85 n/d F Unlimited N 7.6% 0.695 N N N 17-May-1152.33 n/d F Unlimited N 7.6% 0.695 N N N 17-May-1187.49 n/d F Unlimited N 7.6% 0.695 N N N 17-May-1167.32 n/d F Unlimited N 7.6% 0.695 N N N 17-May-11

104.73 24 F Unlimited N 7.6% 0.695 N N N 17-May-1181.02 n/d F Unlimited N 7.6% 0.695 N N N 17-May-1137.37 n/d F Unlimited N 7.6% 0.695 N N N 17-May-1148.55 n/d F Unlimited N 7.6% 0.695 N N N 17-May-1178.52 n/d F Unlimited N 7.6% 0.695 N N N 17-May-1174.81 n/d F Unlimited N 7.6% 0.695 N N N 17-May-1145.63 n/d F Unlimited N 7.6% 0.695 N N N 17-May-1136.65 n/d F Unlimited N 7.6% 0.695 N N N 17-May-1125.43 n/d F Unlimited N 7.6% 0.695 N N N 17-May-1167.32 12 F Unlimited N 7.6% 0.695 N N N 17-May-1189.77 12 F Unlimited N 7.6% 0.695 N N N 17-May-11

119.69 12 F Unlimited N 7.6% 0.695 N N N 17-May-1125.06 24 F Unlimited N 7.6% 0.695 N N N 17-May-1137.37 24 F Unlimited N 7.6% 0.695 N N N 17-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

44.81 24 F Unlimited N 7.6% 0.695 N N N 17-May-1174.78 24 F Unlimited N 7.6% 0.695 N N N 17-May-1155.29 24 F Unlimited N 7.6% 0.695 N N N 17-May-1167.26 24 F Unlimited N 7.6% 0.695 N N N 17-May-1174.93 24 F Unlimited N 7.6% 0.695 N N N 17-May-1192.77 24 F Unlimited N 7.6% 0.695 N N N 17-May-1194.23 24 F Unlimited N 7.6% 0.695 N N N 17-May-11

111.28 24 F Unlimited N 7.6% 0.695 N N N 17-May-1118.70 n/d F Unlimited N 7.6% 0.695 Y N N 17-May-1126.18 n/d F Unlimited N 7.6% 0.695 N N N 17-May-1133.66 n/d F Unlimited N 7.6% 0.695 N N N 17-May-1144.88 n/d F Unlimited N 7.6% 0.695 N N N 17-May-1178.55 n/d F Unlimited N 7.6% 0.695 N N N 17-May-1133.66 6 F Unlimited N 7.6% 0.695 N N N 17-May-1159.84 6 F Unlimited N 7.6% 0.695 N N N 17-May-1148.61 6 F Unlimited N 7.6% 0.695 N N N 17-May-1156.09 12 F Unlimited N 7.6% 0.695 N N N 17-May-1174.79 12 F Unlimited N 7.6% 0.695 N N N 17-May-11

Triple-play pricing study 2Q 2011 © Analysys Mason

Co

mm

en

ts

Pay as you go mobile voice - Mobile aonMobil provided with package; EUR15/year internet service feePay as you go mobile voice - Mobile aonMobil provided with package; EUR15/year internet service feePay as you go mobile voice - Mobile aonMobil provided with package; EUR15/year internet service feePay as you go mobile voice - Mobile aonMobil provided with package; EUR15/year internet service feePay as you go mobile voice - Mobile aonMobil provided with package; EUR15/year internet service feePay as you go mobile voice - Mobile aonMobil provided with package; EUR15/year internet service feePay as you go mobile broadband (EUR5.9/GB); Pay as you go mobile voice - Mobile aonMobil provided with package; EUR15/year internet service feeMobile broadband: 3GB/month included; Pay as you go mobile voice - Mobile aonMobil provided with package; EUR15/year internet service feeMobile broadband advertised as unlimited but speed decreases after 5GB; Pay as you go mobile voice - Mobile aonMobil provided with package; EUR15/year internet service feePay as you go mobile broadband (EUR5.9/GB); Pay as you go mobile voice - Mobile aonMobil provided with package; EUR15/year internet service feePay as you go mobile broadband (EUR5.9/GB); Pay as you go mobile voice - Mobile aonMobil provided with package; EUR15/year internet service feePay as you go mobile voice - Mobile aonMobil provided with package; EUR15/year internet service feePay as you go mobile voice - Mobile aonMobil provided with package; EUR15/year internet service feePay as you go mobile voice - Mobile aonMobil provided with package; EUR15/year internet service fee

Triple-play pricing study 2Q 2011 © Analysys Mason

WiFi rental 1.9/month optionalWiFi rental 1.9/month optionalWiFi rental 1.9/month optionalWiFi rental 1.9/month optionalWiFi includedWiFi includedLiwest offer cable TV as a service but is NOT bundled

Mobile internet includes free use on weekends and public holidays and 500GB; use during the week EUR2.49/hour; use over 500GB: EUR0.03/MBMobile internet: EUR1/day; 1GB included; use over 1GB: EUR0.03/MBMobile internet: 1GB included; use over 1GB: EUR0.03/MBMobile internet: 2GB included; use over 2GB: EUR0.03/MB

Triple-play pricing study 2Q 2011 © Analysys Mason

A one-time charge of €15 upon termination A one-time charge of €15 upon termination A one-time charge of €15 upon termination A one-time charge of €15 upon termination A one-time charge of €15 upon termination A one-time charge of €15 upon termination A one-time charge of €15 upon termination A one-time charge of €15 upon termination A one-time charge of €15 upon termination A one-time charge of €15 upon termination A one-time charge of €15 upon termination A one-time charge of €15 upon termination

Available with or without a Belgacom fixed line at the same cost

Triple-play pricing study 2Q 2011 © Analysys Mason

Mobile internet: 500MB included, after which speed decreases to 32Kbit/sMobile internet: 2GB included, after which speed decreases to 32Kbit/sMobile internet: 10GB included, after which speed decreases to 32Kbit/sMobile internet: 500MB included, after which speed decreases to 32Kbit/sMobile internet: 2GB included, after which speed decreases to 32Kbit/sMobile internet: 10GB included, after which speed decreases to 32Kbit/s

Triple-play pricing study 2Q 2011 © Analysys Mason

Mobile broadband: 3GB/month included, after which speed decreases to 64Kbit/s

Mobile broadband: 3GB/month included, after which speed decreases to 64Kbit/s

Triple-play pricing study 2Q 2011 © Analysys Mason

EUR49 deposit for TV decoderMobile broadband: 100MB/month included, then EUR3/100MB; EUR49 deposit for TV decoder

Mobile broadband: 100MB/month included, then EUR3/100MBEUR49 deposit for TV decoderMobile broadband: 100MB/month included, then EUR3/100MB; EUR49 deposit for TV decoder

Mobile broadband: 100MB/month included, then EUR3/100MB

Mobile broadband: 100MB/month included, then EUR3/100MB; EUR49 deposit for TV decoder

Triple-play pricing study 2Q 2011 © Analysys Mason

Mobile broadband: pay as you go EUR0.09/minMobile broadband: pay as you go EUR0.09/min

Mobile broadband: 1GB included for the first three months, then EUR3.5/day

Mobile broadband: 1GB included for the first three months, then EUR3.5/dayMobile broadband: 1GB included for the first three months, then EUR3.5/dayMobile broadband: 1GB included for the first three months, then EUR3.5/day

Subscription fee for first 4 months must be paid up-front

The speed is "up to 24Mbit/s" depending on distance to exchangeThe speed is "up to 24Mbit/s" depending on distance to exchangeThe speed is "up to 24Mbit/s" depending on distance to exchange

Triple-play pricing study 2Q 2011 © Analysys Mason

Mobile broadband: 3GB included, then speed is reduced to 128Kbit/sMobile broadband: 7GB included, then speed is reduced to 128Kbit/sMobile broadband: 14GB included, then speed is reduced to 128Kbit/s+ first month (trial) is free+ first month (trial) is free+ first month (trial) is free+ first month (trial) is free+ first month (trial) is freeMobile broadband: 1GB included, then HUF5/MBMobile broadband: 1GB included, then HUF5/MBMobile broadband: 1GB included, then HUF5/MBMobile broadband: 1GB included, then HUF5/MBMobile broadband: 1GB included, then HUF5/MB

Mobile broadband: 1GB included, then HUF5/MBMobile broadband: 1GB included, then HUF5/MBMobile broadband: 1GB included, then HUF5/MBMobile broadband: 1GB included, then HUF5/MBMobile broadband: 1GB included, then HUF5/MB

Triple-play pricing study 2Q 2011 © Analysys Mason

Mobile broadband: 1GB included, then HUF5/MBMobile broadband: 1GB included, then HUF5/MBMobile broadband: 1GB included, then HUF5/MBMobile broadband: 1GB included, then HUF5/MBMobile broadband: 1GB included, then HUF5/MBMobile broadband: 1GB included, then HUF5/MB

Triple-play pricing study 2Q 2011 © Analysys Mason

Mobile broadband: 1GB included Mobile broadband: 1GB included Mobile broadband: 10GB included Mobile broadband: 10GB included

Mobile broadband: 20 hours/month included, then EUR1.52/hourMobile broadband: 100 hours/month included, then EUR1.52/hourMobile broadband: advertised as unlimited; 10GB included, then speed is reduced to 64Kbit/s

Triple-play pricing study 2Q 2011 © Analysys Mason

Mobile broadband: 100 hours/month included, then EUR1.52/hourMobile broadband: advertised as unlimited; 10GB included, then speed is reduced to 64Kbit/s

EUR 1.9/hour for Internet use after 6 hours

EUR 1.9/hour for Internet useEUR 1.9/hour for Internet use

Triple-play pricing study 2Q 2011 © Analysys Mason

Choice between VoIP over cable or mobile (MVNO)Choice between VoIP over cable or mobile (MVNO)Choice between VoIP over cable or mobile (MVNO)Choice between VoIP over cable or mobile (MVNO)Choice between VoIP over cable or mobile (MVNO)

Triple-play pricing study 2Q 2011 © Analysys Mason

LTL0.02 for each additional 100MBLTL0.02 for each additional 100MBLTL0.02 for each additional 100MBLTL0.02 for each additional 100MB

Triple-play pricing study 2Q 2011 © Analysys Mason

LTL0.02 for each additional 100MBLTL0.02 for each additional 100MBLTL0.02 for each additional 100MBLTL0.02 for each additional 100MB

Free WiFi routerFree WiFi routerFree WiFi routerFree WiFi routerFree WiFi router + DECT phoneFree WiFi router + DECT phoneFree WiFi routerFree WiFi routerFree WiFi routerFree WiFi routerFree WiFi router + DECT phoneFree WiFi router + DECT phoneEUR45 deposit for wireless modemEUR45 deposit for wireless modemEUR45 deposit for wireless modemEUR45 deposit for wireless modemEUR45 deposit for wireless modemEUR45 deposit for wireless modemEUR45 deposit for wireless modemEUR45 deposit for wireless modemEUR45 deposit for wireless modem

Triple-play pricing study 2Q 2011 © Analysys Mason

Not available in all the countryNot available in all the country

Not available in all the countryNot available in all the countryNot available in all the countryNot available in all the countryNot available in all the country

Only available in some locations

Only available in some locationsFree fixed calls to Nordic countriesFree fixed calls to Nordic countriesFree fixed calls to Nordic countriesFree fixed calls to Nordic countriesFree fixed calls to Nordic countries

Triple-play pricing study 2Q 2011 © Analysys Mason

Mobile broadband: 1GB/month included, then speed reduced to 120Kbit/sMobile broadband: 1GB/month included, then speed reduced to 120Kbit/sMobile broadband: 8GB/month included, then speed reduced to 120Kbit/s

Mobile broadband: pay as you go NOK0.99/MBMobile broadband: pay as you go NOK0.99/MBMobile broadband: pay as you go NOK0.99/MBMobile broadband: pay as you go NOK0.99/MBMobile broadband: pay as you go NOK0.99/MB

Triple-play pricing study 2Q 2011 © Analysys Mason

Mobile broadband: 2GB/month includedMobile broadband: 4GB/month included

Triple-play pricing study 2Q 2011 © Analysys Mason

Mobile broadband: 1GB/month includedMobile broadband: 1GB/month includedSubscribers that exceed the usage limit pay the equivalent price of the standard 'Internet 1MB' package for that month's usageSubscribers that exceed the usage limit pay the equivalent price of the standard 'Internet 2MB' package for that month's usage

Up to 12Mbits in eveningsUp to 12Mbits in eveningsUp to 12Mbits in eveningsUp to 12Mbits in evenings

Triple-play pricing study 2Q 2011 © Analysys Mason

Mobile broadband: 100MB/month included, then EUR0.026/MBMobile broadband: 100MB/month included, then EUR0.026/MBMobile broadband: 100MB/month included, then EUR0.026/MBMobile broadband: 100MB/month included, then EUR0.026/MBMobile broadband: 100MB/month included, then EUR0.026/MBMobile broadband: 100MB/month included, then EUR0.026/MBMobile broadband: 100MB/month included, then EUR0.026/MBMobile broadband: 100MB/month included, then EUR0.026/MBMobile broadband: 100MB/month included, then EUR0.026/MBMobile broadband: 100MB/month included, then EUR0.026/MBMobile broadband: 100MB/month included, then EUR0.026/MBMobile broadband: 100MB/month included, then EUR0.026/MBMobile broadband: 100MB/month included, then EUR0.026/MBMobile broadband: 100MB/month included, then EUR0.026/MB; Only international traffic is cappedMobile broadband: 100MB/month included, then EUR0.026/MB; Only international traffic is cappedMobile broadband: 100MB/month included, then EUR0.026/MB; Only international traffic is cappedMobile broadband: 100MB/month included, then EUR0.026/MB; Only international traffic is cappedMobile broadband: 100MB/month included, then EUR0.026/MB; Only international traffic is cappedMobile broadband: 100MB/month included, then EUR0.026/MB; Only international traffic is capped

EUR0.0306/min usage charge billed in blocks of 10 minutes.Fixed broadband: EUR1.5 for each furher GB; Mobile broadband: 100MB/month included, then EUR0.0256/MBMobile broadband: 100MB/month included, then EUR0.0256/MBMobile broadband: 100MB/month included, then EUR0.0256/MBFixed broadband: EUR1.5 for each furher GB; Mobile broadband: 100MB/month included, then EUR0.0256/MBMobile broadband: 100MB/month included, then EUR0.0256/MBMobile broadband: 100MB/month included, then EUR0.0256/MBMobile broadband: 100MB/month included, then EUR0.0256/MBFixed broadband: EUR1.5 for each furher GB; Mobile broadband: 100MB/month included, then EUR0.0256/MBMobile broadband: 100MB/month included, then EUR0.0256/MBFixed broadband: EUR1.5 for each furher GB; Mobile broadband: 100MB/month included, then EUR0.0256/MBFixed broadband: EUR1.5 for each furher GB; Mobile broadband: 100MB/month included, then EUR0.0256/MBMobile broadband: 100MB/month included, then EUR0.0256/MB

Triple-play pricing study 2Q 2011 © Analysys Mason

Mobile broadband: 100MB/month included, then EUR0.0256/MBMobile broadband: 100MB/month included, then EUR0.0256/MBMobile broadband: 100MB/month included, then EUR0.0256/MBMobile broadband: 100MB/month included, then EUR0.0256/MBFixed broadband: unlimited traffic for 24 months; Mobile broadband: 100MB/month included, then EUR0.027/MB Fixed broadband: unlimited traffic for 24 months; Mobile broadband: 100MB/month included, then EUR0.027/MB Fixed broadband: unlimited traffic for 24 months; Mobile broadband: 100MB/month included, then EUR0.027/MB Fixed broadband: unlimited traffic for 24 months; Mobile broadband: 100MB/month included, then EUR0.027/MB Fixed broadband: unlimited traffic for 24 months; Mobile broadband: 100MB/month included, then EUR0.027/MB Fixed broadband: unlimited traffic for 24 months; Mobile broadband: 100MB/month included, then EUR0.027/MB Fixed broadband: unlimited traffic for 24 months; Mobile broadband: 100MB/month included, then EUR0.027/MB

Mobile broadband: 0.5GB included, then speed reduced to 128Kbit/sMobile broadband: 2GB included, then speed reduced to 128Kbit/sMobile broadband: 6GB included, then speed reduced to 128Kbit/s

Mobile broadband advertised as unlimited; speed decreases to 128Kbit/s after 5GBMobile broadband advertised as unlimited; speed decreases to 128Kbit/s after 5GB

Mobile broadband advertised as unlimited; speed decreases to 128Kbit/s after 5GBMobile broadband advertised as unlimited; speed decreases to 128Kbit/s after 5GB

Triple-play pricing study 2Q 2011 © Analysys Mason

More than 50% discount on VoIP when opting into 18 month contractMore than 50% discount on VoIP when opting into 18 month contractMore than 50% discount on VoIP when opting into 18 month contractMore than 50% discount on VoIP when opting into 18 month contractMore than 50% discount on VoIP when opting into 18 month contractMore than 50% discount on VoIP when opting into 18 month contractMore than 50% discount on VoIP when opting into 18 month contractMore than 50% discount on VoIP when opting into 18 month contractMore than 50% discount on VoIP when opting into 18 month contractMore than 50% discount on VoIP when opting into 18 month contractMore than 50% discount on VoIP when opting into 18 month contractMore than 50% discount on VoIP when opting into 18 month contractMore than 50% discount on VoIP when opting into 18 month contractMore than 50% discount on VoIP when opting into 18 month contractMore than 50% discount on VoIP when opting into 18 month contractMore than 50% discount on VoIP when opting into 18 month contract

Triple-play pricing study 2Q 2011 © Analysys Mason

Mobile broadband: EUR1.9/day; speed reduced to 128Kbit/s after 1GBMobile broadband: speed reduced to 128Kbit/s after 500MBMobile broadband: speed reduced to 128Kbit/s after 5GB

Triple-play pricing study 2Q 2011 © Analysys Mason

It would seem that voice service is still over the POTS lineIt would seem that voice service is still over the POTS lineIt would seem that voice service is still over the POTS lineIt would seem that voice service is still over the POTS line

Mobile broadband: 5GB/month included for the first three months, then EUR3.5/day (including VAT), which includes 250MB, then the speed is reduced to 64Kbit/sMobile broadband: 5GB/month included for the first three months, then EUR3.5/day (including VAT), which includes 250MB, then the speed is reduced to 64Kbit/s

Mobile broadband: free for 3 months then pay as you go SEK29/day, up to a maximum of SEK279/monthMobile broadband: free for 3 months then pay as you go SEK29/day, up to a maximum of SEK279/monthMobile broadband: free for 3 months then pay as you go SEK29/day, up to a maximum of SEK279/month

Triple-play pricing study 2Q 2011 © Analysys Mason

Mobile broadband: 1GB/month included, then SEK0.125/MBMobile broadband: 10GB/month included, then speed reduced to 200Kbit/s

Triple-play pricing study 2Q 2011 © Analysys Mason

Mobile broadband: SEK19/day up to a maximum price of SEK247/month

Mobile broadband: SEK19/day up to a maximum price of SEK247/month

for further information on usage policy, see http://www.swisscom.ch/res/internet/dsl/index.htmfor further information on usage policy, see http://www.swisscom.ch/res/internet/dsl/index.htm

Triple-play pricing study 2Q 2011 © Analysys Mason

for further information on usage policy, see http://www.swisscom.ch/res/internet/dsl/index.htmfor further information on usage policy, see http://www.swisscom.ch/res/internet/dsl/index.htmfor further information on usage policy, see http://www.swisscom.ch/res/internet/dsl/index.htmfor further information on usage policy, see http://www.swisscom.ch/res/internet/dsl/index.htmfor further information on usage policy, see http://www.swisscom.ch/res/internet/dsl/index.htmfor further information on usage policy, see http://www.swisscom.ch/res/internet/dsl/index.htmfor further information on usage policy, see http://www.swisscom.ch/res/internet/dsl/index.htmfor further information on usage policy, see http://www.swisscom.ch/res/internet/dsl/index.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htmfor further information on usage policy, see http://www.cablecom.ch/en/index/internet/hispeed.htm

Usage baskets assume a light user uses 1GB of data per month. Excess data charged at TL0.018496 per MB up to a maximum of TL50/month. Includes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications Tax

Triple-play pricing study 2Q 2011 © Analysys Mason

Includes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications Tax

Triple-play pricing study 2Q 2011 © Analysys Mason

Includes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications TaxIncludes 5% Special Communications Tax

Triple-play pricing study 2Q 2011 © Analysys Mason

Acceptable usage policy available at: http://allyours.virginmedia.com/html/legal/oncable/acceptableuse.htmlAcceptable usage policy available at: http://allyours.virginmedia.com/html/legal/oncable/acceptableuse.htmlAcceptable usage policy available at: http://allyours.virginmedia.com/html/legal/oncable/acceptableuse.htmlAcceptable usage policy available at: http://allyours.virginmedia.com/html/legal/oncable/acceptableuse.html

Triple-play pricing study 2Q 2011 © Analysys Mason

Acceptable usage policy available at: http://allyours.virginmedia.com/html/legal/oncable/acceptableuse.htmlAcceptable usage policy available at: http://allyours.virginmedia.com/html/legal/oncable/acceptableuse.htmlAcceptable usage policy available at: http://allyours.virginmedia.com/html/legal/oncable/acceptableuse.htmlAcceptable usage policy available at: http://allyours.virginmedia.com/html/legal/oncable/acceptableuse.htmlAcceptable usage policy available at: http://allyours.virginmedia.com/html/legal/oncable/acceptableuse.htmlAcceptable usage policy available at: http://allyours.virginmedia.com/html/legal/oncable/acceptableuse.htmlAcceptable usage policy available at: http://allyours.virginmedia.com/html/legal/oncable/acceptableuse.htmlMobile broadband: 1GB/month included, then GBP0.00146/MB; Acceptable usage policy available at: http://allyours.virginmedia.com/html/legal/oncable/acceptableuse.htmlMobile broadband: 3GB/month included, then GBP0.00146/MB; Acceptable usage policy available at: http://allyours.virginmedia.com/html/legal/oncable/acceptableuse.htmlAcceptable usage policy available at: http://allyours.virginmedia.com/html/legal/oncable/acceptableuse.htmlAcceptable usage policy available at: http://allyours.virginmedia.com/html/legal/oncable/acceptableuse.htmlAcceptable usage policy available at: http://allyours.virginmedia.com/html/legal/oncable/acceptableuse.htmlAcceptable usage policy available at: http://allyours.virginmedia.com/html/legal/oncable/acceptableuse.htmlAcceptable usage policy available at: http://allyours.virginmedia.com/html/legal/oncable/acceptableuse.htmlAcceptable usage policy available at: http://allyours.virginmedia.com/html/legal/oncable/acceptableuse.html

Fair usage policy: http://www.orange.co.uk/terms/7094.htmFair usage policy: http://www.orange.co.uk/terms/7094.htmFair usage policy: http://www.orange.co.uk/terms/7094.htm

Triple-play pricing study 2Q 2011 © Analysys Mason

Triple-play pricing study 2Q 2011 © Analysys Mason

Usage baskets assume a light user uses 1GB of data per month. Excess data charged at TL0.018496 per MB up to a maximum of TL50/month. Includes 5% Special Communications Tax

Triple-play pricing study 2Q 2011 © Analysys Mason

Data for chartsFigure 1: Unweighted mean downstream speed and price for residential fixed broadband access, Europe and the USA, 2003–2Q 2011

Dec-03 Jun-04 Dec-04 Mar-05 Sep-05 Dec-05 Apr-06 Dec-06Speed (Mbit/s) 0.8 1.0 1.0 1.3 2.0 2.0 2.0 3.0 Price (EUR per month) 43.7 41.7 39.9 40.3 39.3 36.8 35.7 34.9

Figure 3: Unweighted mean downstream broadband speeds by access technology, Europe and the USA, 2003–2Q 2011

Dec-03 Jun-04 Dec-04 Mar-05 Sep-05 Dec-05 Apr-06 Dec-06All 0.8 1.0 1.0 1.3 2.0 2.0 2.0 3.0 DSL 0.8 1.0 1.0 1.1 2.0 2.0 2.0 3.0 VDSLCable modem 1.0 1.0 1.0 1.4 2.0 2.0 2.0 2.0 FTTH/B 10.0 10.0 10.0 10.0 10.0 10.0 10.0 10.0

Figure 4: Unweighted mean upstream broadband speeds by access technology, Europe and the USA, 2003–2Q 2011

Dec-03 Jun-04 Dec-04 Mar-05 Sep-05 Dec-05 Apr-06 Dec-06All 0.1 0.3 0.3 0.3 0.3 0.3 0.3 0.4 DSL 0.2 0.3 0.3 0.3 0.3 0.3 0.3 0.4 VDSLCable modem 0.1 0.2 0.3 0.3 0.3 0.3 0.3 0.3 FTTH/B 10.0 10.0 10.0 10.0 10.0 10.0 10.0 10.0

Figure 5: Unweighted mean price per megabit per second for residential fixed broadband access, Europe and the USA, 2003–2Q 2011

Dec-03 Jun-04 Dec-04 Mar-05 Sep-05 Dec-05 Apr-06 Dec-06EUR/month/Mbit/s 72.04 65.15 50.50 46.22 37.15 29.94 27.89 24.44

37,956

Top 10 operators Mbit/s

UPC (Romania) 0.176 120 21.13 TEO LT (Lithuania) 0.145 200 29.00 Lattelecom (Latvia) 0.141 200 28.30

Figure 6: Price per megabit per second of the ten least expensive services in Europe, 2Q 2011

price per Mbit/s (EUR

PPP)

Price (EUR PPP)

Triple-play pricing study 2Q 2011 © Analysys Mason

Baltkom (Latvia) 0.129 100 12.89 Balticum (Lithuania) 0.113 100 11.32 Volia (Ukraine) 0.106 150 15.85 Vega (Ukraine) 0.096 100 9.61 RCS & RDS (Romania) 0.095 100 9.49 Romtelecom (Romania) 0.093 100 9.30 Tele2 (Sweden) 0.089 1000 88.76

Figure 7: Price of the least-expensive broadband access service (without voice) for a typical user by country, 2Q 2011 (EUR PPP per month)

Ukraine 7.6 0.0 14%Romania 8.3 0.0 40%Lithuania 11.6 0.0 44%Latvia 12.3 0.0 40%Estonia 12.9 0.0 55%Slovakia 13.1 0.0 31%France 13.6 0.0 74%Turkey 14.1 0.0 30%Poland 14.3 0.0 38%USA 15.0 0.0 63%Belgium 16.5 0.0 72%Bulgaria 16.6 0.0 35%Austria 17.6 0.0 52%Croatia 18.2 0.0 44%Sweden 20.3 0.0 62%Norway 21.2 0.0 73%Netherlands 22.5 0.0 84%UK 23.7 0.0 69%Finland 24.6 0.0 58%Italy 25.1 0.0 48%Slovenia 26.1 0.0 61%Greece 26.9 0.0 51%Czech Republic 28.2 0.0 49%Ireland 28.6 0.0 58%Denmark 17.0 12.7 74%Switzerland 18.7 14.0 76%Spain 40.8 0.0 57%

Broadband subscription

charge (EUR/month)

Extra line rental charge (EUR/month)

Fixed broadband

site penetration

Triple-play pricing study 2Q 2011 © Analysys Mason

Figure 7a: Price of the least-expensive broadband access service (without voice) for a typical user by country, 2Q 2011 (nominal EUR per month)

Ukraine 3.4 0.0 14%Romania 4.4 0.0 40%Lithuania 7.0 0.0 44%Bulgaria 7.6 0.0 35%Latvia 8.1 0.0 40%Poland 8.9 0.0 38%Slovakia 9.0 0.0 31%Estonia 9.0 0.0 55%Turkey 9.3 0.0 30%Croatia 12.9 0.0 44%USA 15.0 0.0 63%France 15.9 0.0 74%Belgium 18.9 0.0 72%Austria 19.9 0.0 52%Czech Republic 20.3 0.0 49%Slovenia 22.0 0.0 61%UK 23.8 0.0 69%Netherlands 25.0 0.0 84%Sweden 25.4 0.0 62%Greece 25.7 0.0 51%Italy 27.0 0.0 48%Finland 29.9 0.0 58%Norway 31.6 0.0 73%Ireland 32.8 0.0 58%Spain 38.8 0.0 57%Denmark 24.0 18.0 74%Switzerland 27.1 20.2 76%

Latvia 15.0 0.0 Romania 15.7 0.0

Broadband subscription

charge (EUR/month)

Extra line rental charge (EUR/month)

Fixed broadband

site penetration

Figure 8: Price of the least-expensive DSL and voice combinations for a typical user by country, 2Q 2011 (EUR PPP per month)

Broadband subscription

charge (EUR/month)

Extra line rental charge (EUR/month)

Triple-play pricing study 2Q 2011 © Analysys Mason

Denmark 16.0 0.0 Estonia 17.3 0.0 Austria 17.6 0.0 Sweden 17.6 0.0 Ukraine 15.0 2.7 UK 8.5 11.3 Ireland 22.7 0.0 Germany 23.1 0.0 Slovakia 23.3 0.0 Switzerland 24.8 0.0 France 25.7 0.0 Poland 26.5 0.0 Netherlands 27.0 0.0 Italy 29.7 0.0 Slovenia 30.8 0.0 Croatia 30.8 0.0 Belgium 33.2 0.0 Bulgaria 33.5 0.0 USA 33.7 0.0 Norway 23.1 11.1 Greece 36.1 0.0 Turkey 22.9 14.8 Spain 43.2 0.0

Ukraine 6.8 1.2 Romania 8.3 0.0 Latvia 9.8 0.0 Estonia 12.0 0.0 Bulgaria 15.4 0.0 Slovakia 16.0 0.0 Poland 16.5 0.0 UK 8.5 11.3 Austria 19.9 0.0 Croatia 21.7 0.0 Sweden 22.1 0.0 Denmark 22.7 0.0

Figure 8a: Price of the least-expensive DSL and voice combinations for a typical user by country, 2Q 2011 (nominal EUR per month)

Broadband subscription

charge (EUR/month)

Extra line rental charge (EUR/month)

Triple-play pricing study 2Q 2011 © Analysys Mason

Turkey 15.1 9.7 Germany 24.9 0.0 Ireland 26.0 0.0 France 30.0 0.0 Netherlands 30.0 0.0 Italy 31.9 0.0 USA 33.7 0.0 Greece 34.5 0.0 Czech Republic 35.8 0.0 Switzerland 36.0 0.0 Belgium 38.2 0.0 Spain 41.2 0.0

Sweden 14.9 0.0 Estonia 15.5 0.0 Denmark 19.7 0.0 Romania 25.7 0.0 Latvia 25.9 0.0 Austria 26.5 0.0 France 27.3 0.0 Germany 27.7 0.0 Bulgaria 27.8 0.0 UK 20.3 11.3 Poland 32.2 0.0 Norway 33.1 0.0 Slovenia 33.2 0.0 Italy 33.4 0.0 Czech Republic 33.9 0.0 Netherlands 36.9 0.0 Croatia 37.1 0.0 Ireland 41.9 0.0 Belgium 43.6 0.0 Switzerland 43.6 0.0 USA 44.9 0.0 Slovakia 45.2 0.0 Spain 49.5 0.0

Figure 9: Price of the least-expensive triple-play service for a typical user by country, 2Q 2011 (EUR PPP per month)

Broadband subscription

charge (EUR/month)

Extra line rental charge (EUR/month)

Triple-play pricing study 2Q 2011 © Analysys Mason

Greece 51.7 0.0

Estonia 10.8 0.0 Bulgaria 12.7 0.0 Romania 13.6 0.0 Latvia 17.0 0.0 Sweden 18.7 0.0 Poland 20.0 0.0 Czech Republic 24.5 0.0 Croatia 26.1 0.0 Denmark 27.9 0.0 Slovenia 28.0 0.0 Germany 29.9 0.0 Austria 29.9 0.0 Slovakia 31.0 0.0 UK 20.4 11.3 France 31.9 0.0 Italy 35.9 0.0 Netherlands 41.0 0.0 USA 44.9 0.0 Spain 47.1 0.0 Ireland 48.0 0.0 Norway 49.3 0.0 Greece 49.5 0.0 Belgium 50.0 0.0 Switzerland 63.1 0.0

Country

Figure 9a: Price of the least-expensive triple-play service for a typical user by country, 2Q 2011 (nominal EUR)

Broadband subscription

charge (EUR/month)

Extra line rental charge (EUR/month)

Figure 10: Price premium for the incumbent’s least-expensive standalone broadband service in selected countries, 2Q 2011

Incumbent price

premium for entry-level broadband-

only subscription

Triple-play pricing study 2Q 2011 © Analysys Mason

Norway 82%Latvia 75%Belgium 72%Poland 71%Lithuania 54%Czech Republic 52%Austria 50%USA 50%Slovenia 50%Switzerland 47%Sweden 31%Finland 0%Romania -38%Slovakia -55%

Figure 11: Price premium for the incumbent’s least-expensive broadband and voice services in selected countries, 2Q 2011

Country

Austria 82%Ireland 80%Denmark 77%Sweden 70%Poland 45%Slovenia 41%Ukraine 40%Romania 37%Croatia 36%Switzerland 32%UK 31%Germany 20%Turkey 19%Spain 17%France 13%Italy 13%Norway 8%Belgium -5%

Incumbent price

premium for entry-level DSL plus

voice subscription

Triple-play pricing study 2Q 2011 © Analysys Mason

Greece -21%USA -25%

Country

Denmark 116%Sweden 102%Romania 100%Slovenia 61%Italy 56%Spain 55%Estonia 53%Germany 50%Austria 38%Poland 26%Switzerland 25%Latvia 16%France 6%Belgium 4%Netherlands -2%UK -5%Slovakia -12%USA -14%

Figure 14: The top-ten fixed broadband price promotions, 2Q 2011

Top 10 operators Access Equipment Activation Rebate/credit

UPC (Slovakia) 50.7% 50.7% 0.0% 0.0% 0.0%

Figure 12: Price premium for the incumbent's least-expensive triple -play service in selected countries, 2Q 2011

Incumbent price

premium for entry-level triple-play

subscriptions

Total promotional

savingUPC (Slovakia)ENTRY EXTRA + 100MB

Triple-play pricing study 2Q 2011 © Analysys Mason

blizoo (CableTEL) (Bulgaria) 50.0% 50.0% 0.0% 0.0% 0.0%

Vodafone (Germany) 48.6% 11.3% 37.3% 0.0% 0.0%Canal Digital (Norway) 45.8% 0.0% 35.2% 10.6% 0.0%TeliaSonera (Finland) 37.2% 27.4% 0.0% 9.8% 0.0%FASTWEB (Italy) 36.0% 29.8% 0.0% 0.0% 6.2%ZON Multimedia (Portugal) 32.9% 31.2% 0.0% 1.7% 0.0%Telia (Sweden) 27.5% 10.7% 16.8% 0.0% 0.0%France Telecom - Orange (Spain) 27.0% 21.7% 0.0% 5.3% 0.0%UPC (Hungary) 26.4% 25.0% 0.0% 1.4% 0.0%

4Q 2009 2Q 2010 4Q 2010 2Q 2011Entry-level broadband 29.90 29.57 30.03 31.55 All fixed broadband 46.77 46.31 46.15 47.43 Ultra-fast broadband 58.56 57.00 55.78 54.07 Ultra-fast broadband price premium 25.2% 23.1% 20.9% 14.0%

Figure 16: Relative pricing of the least-expensive single-, double- and triple-play packages by country, 2Q 2011

Broadband Double-play Triple-playFinland 100% 0% 0%Lithuania 100% 0% 0%Sweden 0% 0% 100%Estonia 100% 0% 20%Germany 0% 100% 20%Czech Republic 100% 0% 20%Spain 100% 6% 15%Denmark 0% 100% 23%Slovenia 100% 18% 9%Italy 100% 18% 15%Austria 100% 0% 50%Norway 100% 0% 56%UK 0% 100% 60%Netherlands 100% 20% 44%

blizoo (CableTEL) (Bulgaria)Blizoo.Net 15 mbps

Vodafone (Germany)Vodafone DSL Classic Paket + TVCanal Digital (Telenor) (Norway)Bredbåndspakken MiniTeliaSonera (Finland)Entertainment PackageFASTWEB (Italy)FASTWEB JOY (DSL) + Internet Mobile MaxiflatZON Multimedia (Portugal)ZON Net Cabo 30Mb + TVTelia (Sweden)Telia Bredband 10+Orange (Spain)ADSL con Television de OrangeUPC (Hungary)adsl start solo

Figure 15: Comparison of the median price of different types of fixed broadband service bundle for a typical user, Europe and the USA, 4Q 2008–2Q 2011

Triple-play pricing study 2Q 2011 © Analysys Mason

Bulgaria 100% 0% 67%Switzerland 0% 100% 75%Ireland 0% 100% 85%Greece 100% 34% 58%France 100% 89% 12%Croatia 100% 69% 34%Latvia 100% 22% 89%Poland 100% 86% 40%Ukraine 100% 133% 0%Belgium 100% 102% 63%Turkey 100% 167% 0%USA 100% 125% 75%Romania 100% 88% 121%Slovakia 100% 78% 167%

Figure 17: Comparison of the least-expensive fixed and mobile broadband services in selected European countries, 2Q 2011

Country

Austria 17.6 8.0

Bulgaria 16.6 32.3 Croatia 18.2 24.0 Czech Republic 28.2 22.7 Denmark 16.0 9.4 Estonia 12.9 8.5 Finland 24.6 8.2 France 13.6 25.6 Germany 23.1 18.5 Greece 26.9 26.1 Ireland 22.7 14.8 Italy 25.1 17.7 Latvia 12.3 12.0 Lithuania 11.6 9.7 Netherlands 22.5 40.5 Norway 21.2 12.8 Poland 14.3 15.9 Romania 8.3 11.8 Slovakia 18.9 21.9 Slovenia 26.1 17.8 Spain 40.8 18.6 Sweden 17.6 15.2

Cheapest fixed (4Q

2010)

Cheapest mobile (1Q

2011)

Triple-play pricing study 2Q 2011 © Analysys Mason

Switzerland 24.8 20.9 Turkey 19.6 24.0 Ukraine 7.6 10.1 UK 19.7 17.5

Figure 18: Distribution of the incremental price of bundled mobile broadband on top of other fixed services in a bundle, Europe and the USA, 2Q 2011

EUR0 9.8%EUR0.01–2.5 8.5%EUR2.5–5 9.8%EUR5–7.5 8.5%EUR7.5–10 13.4%EUR10–15 19.5%EUR15–20 12.2%EUR20–25 8.5%>EUR25 9.8%

Incremental price of bundled mobile broadband

Percentage of tariffs

observerd

Triple-play pricing study 2Q 2011 © Analysys Mason

Mar-07 Sep-07 Jun-08 Nov-08 Jun-09 Dec-09 Jun-10 Dec-10 Jun-113.0 4.0 5.0 6.0 8.0 9.1 10.0 12.0 15.0

35.0 33.4 27.5 28.1 26.8 28.3 25.9 26.0 27.1

Mar-07 Sep-07 Jun-08 Nov-08 Jun-09 Dec-09 Jun-10 Dec-10 Jun-113.0 4.0 5.0 6.0 8.0 9.1 10.0 12.0 15.0 3.0 4.0 4.0 5.0 6.0 7.0 8.0 8.0 8.0

5.0 12.0 20.0 20.0 24.0 3.0 3.0 6.0 8.0 10.0 11.1 15.0 16.4 24.6

10.0 10.0 11.0 10.0 25.0 50.0 50.0 50.0 40.0

Mar-07 Sep-07 Jun-08 Nov-08 Jun-09 Dec-09 Jun-10 Dec-10 Jun-110.4 0.5 0.5 0.5 0.8 1.0 1.0 1.0 1.0 0.4 0.5 0.5 0.5 0.5 0.5 0.6 0.8 0.9

1.0 1.2 1.5 2.0 10.0 0.3 0.4 0.8 0.8 0.8 1.0 1.3 1.5 2.0

10.0 10.0 10.0 10.0 10.0 10.0 10.0 10.0 10.0

Mar-07 Sep-07 Jun-08 Nov-08 Jun-09 Dec-09 Jun-10 Dec-10 Jun-1121.58 17.70 13.06 10.85 7.99 7.49 5.80 4.86 4.07

0

10

20

30

40

50

60

70

80Pri

ce

pe

r m

eg

ab

it p

er

se

co

nd

(E

UR

pe

r m

on

th)

2003 2004 2005 2006 2007 2008 2009 2010 20110

10

20

30

40

50

60

All DSL VDSL Cable modem FTTH/B

Dow

nstr

eam

speed

(Mbit/s

)

2003 2004 2005 2006 2007 2008 2009 2010 20110.1

1

10

All DSL VDSL Cable modem FTTH/B

Upstr

eam

speed

(Mbit/s

) (L

ogarith

mic

scale

)

2003 2004 2005 2006 2007 2008 2009 2010 20110

20

40

60

80

Price p

er

megabit p

er

second (

EU

R p

er

month

)

UPC (Romania)TEO LT (Lithuania)Lattelecom (Latvia)

Baltkom (Latvia)Balticum (Lithuania)

Volia (Ukraine)Vega (Ukraine)

RCS & RDS (Romania)Romtelecom (Romania)

Tele2 (Sweden)

0.00 0.05 0.10 0.15 0.20

Price per Mbit/s (EUR)

Ukra

ine

Rom

ania

Lithuania

Latv

iaE

sto

nia

Slo

vakia

Fra

nce

Turk

ey

Pola

nd

US

AB

elg

ium

Bulg

aria

Austr

iaC

roatia

Sw

eden

Norw

ay

Neth

erlands

UK

Fin

land

Italy

Slo

venia

Gre

ece

Czech R

epublic

Irela

nd

Denm

ark

Sw

itzerland

Spain0

5

10

15

20

25

30

35

40

45

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Line rental

Broadband subscription charge

Fixed broadband site penetration

Pri

ce

(E

UR

PP

P p

er

mo

nth

)

Pe

rce

nta

ge

of site

s

Latv

ia

Rom

ania

D

enm

ark

E

sto

nia

A

ustr

ia

Sw

eden

Ukra

ine

UK

Ir

ela

nd

Germ

any

Slo

vakia

S

witzerland

Fra

nce

Pola

nd

Neth

erlands

Italy

S

lovenia

C

roatia

Belg

ium

B

ulg

aria

US

A

Norw

ay

Gre

ece

Turk

ey

Spain

0

5

10

15

20

25

30

35

40

45

Extra line rental charge (EUR/month)Broadband subscription charge (EUR/month)

Pri

ce

(E

UR

PP

P p

er

mo

nth

)

Sw

ed

en

Esto

nia

De

nm

ark

Ro

ma

nia

La

tvia

Au

str

ia

Fra

nce

Ge

rma

ny

Bu

lga

ria

UK

Po

lan

d

No

rwa

y

Slo

ve

nia

Ita

ly

Cze

ch

Re

pu

blic

Ne

the

rla

nd

s

Cro

atia

Ire

lan

d

Be

lgiu

m

Sw

itze

rla

nd

US

A

Slo

va

kia

Sp

ain

Gre

ece

0

10

20

30

40

50

Extra line rental charge (EUR/month) Broadband subscription charge (EUR/month)

Pri

ce

(E

UR

PP

P p

er

mo

nth

)

Norw

ay

Latv

ia

Belg

ium

Pola

nd

Lithuania

Czech R

epublic

Austr

ia

US

A

Slo

venia

Sw

itzerland

Sw

eden

Fin

land

Rom

ania

Slo

vakia

–60%

–40%

–20%

0%

20%

40%

60%

80%

100%

Incu

mb

en

t p

rice

pre

miu

m f

or

en

try-l

eve

l

bro

ad

ba

nd

-on

ly s

ub

scri

ptio

n

Au

str

ia

Ire

lan

d

De

nm

ark

Sw

ed

en

Po

lan

d

Slo

ve

nia

Ukra

ine

Ro

ma

nia

Cro

atia

Sw

itze

rla

nd

UK

Ge

rma

ny

Tu

rke

y

Sp

ain

Fra

nce

Ita

ly

No

rwa

y

Be

lgiu

m

Gre

ece

US

A–40%

–20%

0%

20%

40%

60%

80%

100%Incu

mb

en

t p

rice

pre

miu

m fo

r e

ntr

y-l

eve

l

DS

L p

lus v

oic

e s

ub

scri

ptio

n

De

nm

ark

Sw

ed

en

Ro

ma

nia

Slo

ve

nia

Ita

lyS

pa

inE

sto

nia

Ge

rma

ny

Au

str

iaP

ola

nd

Sw

itze

rla

nd

La

tvia

Fra

nce

Be

lgiu

mN

eth

erl

an

ds

UK

Slo

va

kia

US

A–20%

0%

20%

40%

60%

80%

100%

120%Incu

mb

en

t p

rice

pre

miu

m fo

r e

ntr

y-l

eve

l

trip

le-p

lay s

ub

scri

ptio

n

UP

C (

Slo

va

kia

)

EN

TR

Y E

XT

RA

+ 1

00

MB

blizo

o (

Ca

ble

TE

L)

(Bu

lga

ria

)

Blizo

o.N

et

15

mb

ps

Vo

da

fon

e (

Ge

rma

ny)

Vo

da

fon

e D

SL

Cla

ssic

Pa

ke

t +

TV

Ca

na

l D

igita

l (T

ele

no

r) (

No

rwa

y)

Bre

db

ån

dsp

akke

n M

ini

Te

lia

So

ne

ra (

Fin

lan

d)

En

tert

ain

me

nt

Pa

cka

ge

FA

ST

WE

B (

Ita

ly)

FA

ST

WE

B J

OY

(D

SL

) +

In

tern

et

Mo

bile

Ma

xifla

t

ZO

N M

ultim

ed

ia (

Po

rtu

ga

l)

ZO

N N

et

Ca

bo

30

Mb

+ T

V

Te

lia

(S

we

de

n)

Te

lia

Bre

db

an

d 1

0+

Ora

ng

e (

Sp

ain

)

AD

SL

co

n T

ele

vis

ion

de

Ora

ng

e

UP

C (

Hu

ng

ary

)

ad

sl sta

rt s

olo

0%10%20%30%40%50%60%

Rebate/credit

Activation

Equipment

Access

Sa

vin

g a

s a

pro

po

rtio

n o

f to

tal

pri

ce

of

24

mo

nth

s o

f se

rvic

e

4Q 2009

2Q 2010

4Q 2010

2Q 2011

0

10

20

30

40

50

60

0%

5%

10%

15%

20%

25%

30%

Entry-level broadband

All fixed broadband

Ultra-fast broadband

Ultra-fast broadband price premium

Pri

ce

(E

UR

PP

P p

er

mo

nth

)

Ultra

-fa

st b

roa

db

an

d p

rice

pre

miu

m

Fin

lan

d

Lith

ua

nia

Sw

ed

en

Esto

nia

Ge

rma

ny

Cze

ch

Re

pu

blic

Sp

ain

De

nm

ark

Slo

ve

nia

Ita

ly

Au

str

ia

No

rwa

y

UK

Ne

the

rla

nd

s

Bu

lga

ria

Sw

itze

rla

nd

Ire

lan

d

Gre

ece

Fra

nce

Cro

atia

La

tvia

Po

lan

d

Ukra

ine

Be

lgiu

m

Tu

rke

y

US

A

Ro

ma

nia

Slo

va

kia

0%

50%

100%

150%

200%

250%

300%

350%

400%

Triple-play Double-play Broadband

Pri

ce

of ch

ea

pe

st se

rvic

e b

un

dle

as a

pe

r-

ce

nta

ge

of th

e c

he

ap

est p

rice

of b

roa

db

an

d

0 5 10 15 20 25 30 35 40 450

5

10

15

20

25

30

35

40

45

1

3

45

68

9 11

12

14

16

17

18

19

21 22

23

24

26

Cheapest fixed broadband tariff (EUR PPP per month)

Cheapest

mobile b

roadband t

ariff

(E

UR

PP

P p

er

month

)

EUR0 EUR0.01–2.5 EUR2.5–5 EUR5–7.5

EUR7.5–10 EUR10–15 EUR15–20 EUR20–25

>EUR25