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Page 1: Troubleshooting Rotating Machinery
Page 2: Troubleshooting Rotating Machinery

Troubleshooting Rotating Machinery

Page 3: Troubleshooting Rotating Machinery

Scrivener Publishing

100 Cummings Center, Suite 541J

Beverly, MA 01915-6106

Publishers at Scrivener

Martin Scrivener ([email protected])

Phillip Carmical ([email protected])

Page 4: Troubleshooting Rotating Machinery

Troubleshooting Rotating Machinery

Robert X. Perez and Andrew P. Conkey

Including Centrifugal Pumps

and Compressors, Reciprocating

Pumps and Compressors, Fans,

Steam Turbines, Electric Motors,

and More

Page 5: Troubleshooting Rotating Machinery

Copyright © 2016 by Scrivener Publishing LLC. All rights reserved.

Co-published by John Wiley & Sons, Inc. Hoboken, New Jersey, and Scrivener Publishing LLC,

Salem, Massachusetts.

Published simultaneously in Canada.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form

or by any means, electronic, mechanical, photocopying, recording, scanning, or other wise, except as

permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the

prior written permission of the Publisher, or authorization through payment of the appropriate per-

copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978)

750-8400, fax (978) 750-4470, or on the web at www.copyright.com. Requests to the Publisher for

permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River

Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/

permission.

Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best

eff orts in preparing this book, they make no representations or warranties with respect to the accu-

racy or completeness of the contents of this book and specifi cally disclaim any implied warranties

of merchantability or fi tness for a particular purpose. No warranty may be created or extended by

sales representatives or written sales materials. Th e advice and strategies contained herein may not

be suitable for your situation. You should consult with a professional where appropriate. Neither

the publisher nor author shall be liable for any loss of profi t or any other commercial damages,

including but not limited to special, incidental, consequential, or other damages.

For general information on our other products and services or for technical support, please contact

our Customer Care Department within the United States at (800) 762-2974, outside the United

States at (317) 572-3993 or fax (317) 572-4002.

Wiley also publishes its books in a variety of electronic formats. Some content that appears in print

may not be available in electronic formats. For more information about Wiley products, visit our

web site at www.wiley.com.

For more information about Scrivener products please visit www.scrivenerpublishing.com.

Cover design by Kris Hackerott

Library of Congr ess Cataloging-in-Publication Data:

ISBN 978-1-119-29413-9

Printed in the United States of America

10 9 8 7 6 5 4 3 2 1

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Th e authors would like to dedicate this book to their wives, Elaine Perez and April Conkey, for all their help and encouragement.

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vii

Contents

Preface xi

Acknowledgements xv

1 Troubleshooting for Fun and Profi t 11.1 Why Troubleshoot? 101.2 Traits of a Successful Troubleshooter 13

2 An Insight in Design: Machines and Th eir Components Serve a Function 192.1 An Overview of the Design Process 302.2 Complex Machine Element Environments 34

3 Machinery Design Issues and Failure Modes 373.1 Common Failure Modes 44

3.1.1 Pluggage 453.1.2 Erosive Wear 453.1.3 Fatigue 463.1.4 Compressor Blade Fatigue Example 473.1.5 Bearing Failure 493.1.6 Rubbing 503.1.7 Unique Failure Modes 50

4 Machinery in Process Services – Th e Big Picture 53

5 Causes Versus Symptoms 615.1 Causal Chains 665.2 Summary 71

6 Approach Field Troubleshooting Like a Reputable News Reporter 73

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viii Contents

7 Th e “What” Questions 777.1 What is the Problem or What Are the Symptoms? 787.2 What Is Your Assessment of the Problem? 807.3 What Is at Stake? 857.4 What Risk Is at Hand? 867.5 What Additional Information Is Required? 87

8 Who Knows the Most About the Problem? 91

9 When Do the Symptoms Show Up? 97 9.1 “When” Questions to Ask 100 9.2 Ways to Display Time Related Data 101 9.3 Timelines 102 9.4 Trend Plots 106 9.5 Constant Amplitude Trends 110 9.6 Step Changes 110 9.7 Gradual Versus Rapidly Changing Trends 111 9.8 Correlations 113 9.9 Speed-Related Issues 1149.10 Erratic Amplitude 117

10 Where Do the Symptoms Show Up? 12110.1 Locating a Machine-Train Problem 12210.2 Troubleshooting Problems Involving

Multiple Machine-Trains 12810.3 Multiple Versus Single Machine Train Examples 13010.4 Analyzing Noises, Pings, and Knocks 13210.5 Seeing the Light at the End of the Tunnel 135

11 Why Is the Problem Occurring? 13711.1 Fitting the Pieces Together 13911.2 Reciprocating Compressor Example 14211.3 Troubleshooting Matrices 14311.4 Assessing Machine with Multiple Symptoms 144

12 Analyze, Test, Act, and Confi rm (Repeat as Needed) 14712.1 Th e Iterative Path to the Final Solution 150

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Contents ix

13 Real-World Examples 15513.1 Case Study #1 155

13.1.1 Closing Comments 15813.2 Case Study #2 158

13.2.1 Closing Comments 16313.3 Case Study #3 163

13.3.1 Closing Comments 17013.4 Case Study #4 17013.5 Case Study #5 174

13.5.1 Closing Comments 179

14 Th e “Hourglass” Approach to Troubleshooting 18114.1 Th inking and Acting Globally 186

15 Vibration Analysis 18715.1 Vibration Analysis Primer 18815.2 Identifying Machine Vibration Characteristics 201

16 Applying the 5Qs to Rotordynamic Investigations 20716.1 Introduction 208

16.1.1 Rotordynamics: A Brief Overview 20816.2 Using Rotordynamic Results for Troubleshooting 21316.3 Closing 222

17 Managing Critical Machinery Vibration Data 22717.1 Vibration Analysis Strategies 230

18 Closing Remarks 23518.1 Practice the Method 23518.2 Provide Training on Fault Trees and Cause Mapping 23618.3 Employ Team Approach for Complex Problems 23618.4 Get Management’s Support 237

Appendix A: Th e Field Troubleshooting Process—Step by Step 239

Appendix B: Troubleshooting Matrices and Tables 249

Index 351

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xi

Preface

Troubleshooting is part science and part art. Simple troubleshooting tables or deci-sion trees are rarely eff ective in solving complex, real-world machine problems. For this reason, the authors wanted to off er a novel way to attack machinery issues that can adversely aff ect the reliability and effi -ciency of your plant processes. Th e meth-odology presented in this book is not a rigid “cookbook” approach but rather a fl exible and dynamic process aimed at exploring process plant machines holistically in order to understand and narrow down the true

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xii Preface

nature of the problem. Th roughout this book, the term process machinery will be used to refer to rotating machinery com-monly encountered in processing plants, such as centrifugal pumps and compres-sors, reciprocating pumps and compressors, fans, steam turbines, and electric motors.

Our fi rst book in this series, Is My Machine OK? deals, in large part, with assessing pro-cess machinery in the fi eld. Th is guide takes the assessment process to the next level by helping operators, mechanics, managers, and machin-ery professionals better troubleshoot process machinery in-situ, i.e., in the fi eld. To cover the topic of troubleshooting, the authors will cover the following topics in this book:

• What fi eld troubleshooting means and entails

• How to use this guide as a complement to Is My Machine OK?

• Using the “who, what, when, where, why” troubleshooting methodology

• How to use cause maps to investigate possible causes

• Real-world case studies• How to use machine-specifi c trouble-

shooting tables

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To be successful, the troubleshooter must be per-sistent, open-minded and disciplined. Once fi eld data is collected, an unbiased, logical approach to the fi nding is required to hone in on the most probable source of an observed symptom (or symptoms). Without a comprehensive and logi-cal analysis of the fi ndings, the investigator is only guessing, which wastes valuable time and resources. We hope those reading and using this guide will fully utilize the ideas and concepts pre-sented to minimize maintenance cost and risk levels associated with machinery ownership.

Robert X. Perez and Andy P. Conkey

Preface xiii

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xv

Acknowledgements

Th e authors would like to thank the following individuals for their help in reviewing this book and improving its contents with many useful sug-gestions. Th is book would not have been pos-sible without their contributions, inspiration and support:

Ken Atkins, Engineering DynamicsDavid Lawhon, Shell Oil

Julian LeBleu, Machinery ConsultantCarol Conkey, Copy Editor

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1

1Troubleshooting for Fun and Profi t

Process machines are critical to the profi tability of processes. Safe, effi cient and reliable machines are required to maintain dependable manufac-turing processes that can create saleable, on-spec

Troubleshooting Rotating Machinery: Including Centrifugal Pumps and Compressors, Reciprocating Pumps and Compressors, Fans, Steam Turbines, Electric Motors, and More.

Robert X. Perez and Andrew P. Conkey. © 2016 Scrivener Publishing LLC. Published 2016 by John Wiley & Sons, Inc.

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2 Troubleshooting Rotating Machinery

product on time, and at the desired production rate. As the wards of process machinery, we wish to keep our equipment in serviceable condition.

One of the most challenging aspects of a machin-ery professional or operator’s job is deciding whether an operating machine should be shut down due to a perceived problem or be allowed to keep operating and at what level of operation. If he or she wrongly recommends a repair be conducted, the remaining useful machine life is wasted, but if he or she is right, they can save the organization from severe consequences, such as product releases, fi res, costly secondary machine damage, etc. Th is economic balancing act is at the heart of all machinery assessments.

Th e primary purpose of this guide is to help operators and machinery professionals trouble-shoot machines that are in a process service and operating at design process conditions. Th e reader may ask: What is the diff erence between fi eld troubleshooting and other analysis methods such as a root cause analysis, failure analysis, and a root cause failure analysis?

Consider the following defi nitions:

Field troubleshooting is a process of determin-ing the cause of an apparent machine problem, i.e., symptom, while it is still operating at actual

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Troubleshooting for Fun and Profit 3

process conditions. Troubleshooting eff orts tend to focus on a specifi c machine or subsystem, using a proven body of historical knowledge. Th e body of knowledge may be in the form of troubleshooting tables and matrices or manufac-turer’s information. Keep in mind that process machinery can only truly be tested and evaluated in service and under full load, i.e., in-situ. Very few testing facilities are available that can test a pump or compressor at full process loads and with actual process fl uids. Field troubleshooting evaluates the mechanical integrity of a machine in process service in order to determine if symp-toms are the result of an actual machine fault or a process-related problem.

Here are examples of troubleshooting opportu-nities:

Example #1: Pump fl ow has fallen well below its rated level.

Example #2: Compressor thrust bearing is running 20 °F hotter than it was last month.

Root cause analysis (RCA) is a broad analysis of a system made up of multiple components or subsystems or an organization made up of multiple processes. Th ese complex systems may not have any historical failure information to ref-erence and are not well understood. Th e overall

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4 Troubleshooting Rotating Machinery

complexity may require that the overall system be broken down and analyzed separately. Here are two examples of RCA opportunities:

Example #1: Th e fi nished product from a process unit went out of spec.

Example #2: Plant XYZ safety incidents for the month of May have doubled when compared to last year’s total.

One distinction between RCA approaches and troubleshooting is that RCAs tend to address larger problems that oft en require a team approach, while troubleshooting can normally be conducted by a single individual. As a general rule, maintenance and operations personnel normally participate more in troubleshooting activities than in root cause analysis activities due to the very nature of their jobs.

Failure analysis is the process of collecting and analyzing physical data to determine the cause of a failure. Physical causes of failure include corrosion, bearing fatigue, shaft fatigue, etc. Failure analyses can only be conducted aft er a component failure. A failure is defi ned as a condition when a component’s operating state falls outside its intended design range and is no longer able to safely, or effi ciently, perform its intended duty.

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Troubleshooting for Fun and Profit 5

Root cause failure analysis (RCFA) methodology attempts to solve complex problems by attempt-ing to identify and correct their root causes, as opposed to simply addressing their symptoms. Th e RCFA methodology allows an organization to dig deeper into a failure or series of failures in order to uncover latent issues.

To further clarify the diff erences between these analysis approaches, we recommend the follow-ing line of questioning:

1. Th e fi eld troubleshooter must fi rst ask: Do I fully understand the machine or subsystem that needs to be analyzed? If the complexity is beyond the trouble-shooter’s abilities, he or she should get help. At this point, management may decide to conduct an RCA analysis.

2. If the fi eld troubleshooter decides to tackle the problem at hand, he or she should then ask: “Are the observed symptoms caused by a failing machine, a correctable fault, or by undesirable process conditions?” If it is a process-related problem, changes can be made before permanent machine damage occurs. If a fault is deemed to be cor-rectable, then adjustments or minor repairs can be made in order to quickly

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6 Troubleshooting Rotating Machinery

restore the machine to serviceable conditions.

If the machine fails, either a failure analysis or root cause failure analysis must be performed, depending on the extent and cost of the failure. Th e failure analyst asks diff erent types of ques-tions depending on the level of detail desired:

1. Th e failure analyst asks the question: “What is the physical mechanism, or sequence of events, that caused a given component to fail?” If the failure mech-anism is clearly understood, perhaps design or procedural changes may be implemented to avert future failures.

2. Th e root cause failure analyst asks the question: “Are there hidden factors, such as unknown design, repair, opera-tional, and other organizational issues, contributing to the observed machine problems?” If there are latent factors suspected but unidentifi ed, perhaps an inter-disciplinary team can identify key factor or factors and address them to avert future failures.

All these approaches do have some common elements in their respective processes, and the information identifi ed in one can be utilized in

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Troubleshooting for Fun and Profit 7

the other approaches. Th ese are not necessarily competing activities, but are mutually supportive activities.

Figure 1.1 shows a simple decision tree that can be used to address machinery fi eld problems. (Note: Th e RCA option is not considered in this

Symptom

detected

Field

troubleshoot

Plan for

repair

Adjust,

balance,

lubricated,

etc

Modify

process

conditions

Do

nothing

>$10K but <$50K <$10K

>$50K

Repair

+

outage

estimate

Repair

W/O analysis

Perform

RCFA

Failure

analysis

Figure 1.1 Troubleshooting Decision Tree.Note: Th e dollar amounts shown here are based on the experiences of the authors. Each site may have its own trigger levels for repair costs. It goes without saying that these trigger levels need to be periodically modifi ed for infl ation.

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8 Troubleshooting Rotating Machinery

chart because we have assumed the problem is confi ned to a specifi c machine and is within the troubleshooter’s level of ability.) Th e trou-bleshooter begins at the top of the tree when a symptom is fi rst detected. At this point, the trou-bleshooter assesses the situation and then picks one of the possible path forwards:

1. Do nothing2. Modify process conditions3. Adjust machine, i.e., balance, align, or

lubricate machine as required4. Plan to repair

If a repair is deemed necessary, the maintenance organization should then estimate the repair and outage costs. If the total cost (parts and labor) of the failure is less than $10,000, then a repair should be performed without any additional type of analysis. If the total cost of repair is estimated to be greater than $10,000 but less than $50,000, a failure analyses should be conducted on the failed parts in order to understand the nature of the failure. Finally, if the total cost of failure is greater than $50,000, then a root cause failure analysis is justifi ed and should be executed.

Th e reader should note that the decision tree presented here is only one of many possible tools that can be used to address machinery fi eld

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Troubleshooting for Fun and Profit 9

problems. Each organization can and should develop its own customized decision tree to satisfy its needs. For example, the cost break-points used in this example can be customized to satisfy your organization’s process and management goals.

Th e decision tree in Figure 1.1 clearly illustrates that all machine decisions usually begin with some sort of fi eld troubleshooting or assessment eff ort. Field troubleshooting can therefore be considered a type of “gatekeeping” step for deciding which machines need to be repaired. If performed diligently and correctly, fi eld troubleshooting can eliminate unnecessary machinery repairs and improve the overall site profi tability and operating effi ciency.

In the remainder of this book, we will concen-trate on explaining a novel fi eld troubleshoot-ing method to those on the front lines and in the position to gather key performance and operating data. By acting quickly, perhaps the underlying problem can be identifi ed, corrected, and the machine may be returned to normal operation in a timely manner. Th e reader should always keep in mind that fi eld troubleshooting may be the fi rst step in a series of analysis steps if machine conditions continue to deteriorate. Th is could also be the introduction to the two other analysis methods previously mentioned.

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10 Troubleshooting Rotating Machinery

1.1 Why Troubleshoot?

Why should organizations care about fi eld trouble shooting? You might ask: “Isn’t that why we have a maintenance department, so they can repair machines that are acting up?” Th e problem is that not all machines that act up have failed; they may simply be reacting to some external change. Distinguishing between a machine that is just acting up versus one that has failed or is failing is the goal of a troubleshooter.

Let’s consider this simple example: A pump bypass line was inadvertently left open aft er a start-up. Th is condition leads to a low forward fl ow condition. If the pump is overhauled, the same result will be seen, resulting in wasted maintenance dollars and frustration. If a diligent operator would have found the open bypass valve while troubleshooting, it would have been a very rewarding discovery. Th e subsequent accolades

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Troubleshooting for Fun and Profit 11

from management would have boosted the oper-ator’s ego and spurred others to seek future trou-bleshooting opportunities.

While troubleshooting can be very rewarding and even fun at times, the main reason to consis-tently utilize a troubleshooting methodology is to add value to the organization. It has been demon-strated that a successful troubleshooting program can reduce machinery repair cost up to 20%. Th e savings come from:

• Keeping equipment in service that are serviceable and eliminating needless repairs

• Recommending required adjustments, such as balancing, before permanent damage occurs

• Uncovering latent plant issues, such as fouling, fl ow blockage, etc.

• Judiciously delaying repairs in order to properly plan work and get criti-cal spare parts in stock before serious internal damage occurs

In a nutshell, troubleshooting allows main-tenance and operating departments to better manage plant resources by maximizing the run lengths of machines, while avoiding major risks and consequences.

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12 Troubleshooting Rotating Machinery

To realize the full benefi ts of fi eld troubleshooting, all participants must possess adequate machinery experience and knowledge, be properly trained, and approach fi eld problems wholeheartedly and with an open mind. What does being open-minded mean? An open mind means all participants have:

• No preconceived idea to what the prob-lems or solutions are

• No hidden agendas• Willing to listen to everyone’s input

Participants with preconceived ideas are oft en doomed to failure because they are blinded to vital clues as to what’s really going on. Th eir near-sightedness will result in a big waste of time and resources. Furthermore, troubleshooting partici-pants with hidden agendas are not being fair or honest to their organizations. Th ose that believe

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Troubleshooting for Fun and Profit 13

they are unable to investigate a problem faithfully, fairly, and with an open mind should let someone else in the organization investigate the problem.

1.2 Traits of a Successful Troubleshooter

We probably all know someone that is especially skilled at getting to the root of a problem. Instead of simply changing parts out or “shooting from the hip,” the skilled troubleshooter, weighs all the available fi eld information and judiciously selects the optimal path forward. Th e correct decision may mean a simple adjustment, and sometimes a full-blown repair is in order. More oft en than not, successful troubleshooters identify and solve problems—they just don’t change parts! Th at is, they target the problem, not the symptom.

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14 Troubleshooting Rotating Machinery

Questions that arise in critiquing the success of a diligent troubleshooter are:

• What are the attributes that make a good troubleshooter?

• Does experience make a good trouble-shooter?

• Does machine knowledge make a good troubleshooter?

It has been said that discovery comes to the prepared mind. We would like to build on this adage. We propose that for a troubleshooter to be successful they must have:

1. A prepared mind2. An open mind3. A fl exible mind4. Confi dence in problem solving

Prepared mind: Th e successful troubleshooter regularly studies to develop a working know-ledge of machinery technology. It is impossible to troubleshoot machines without having a fi rm grasp on their inner workings as well as an under-standing of their function. Self-study, seminars, trade magazines, webinars, online forums, and mentors can all help you master complex process machinery.

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Troubleshooting for Fun and Profit 15

Open mind: Th e open-minded troubleshooter only follows actual clues that are uncovered during an investigation and ignores hunches or theories that are baseless. Such troubleshooters try not to have preconceived ideas when approaching a problem for the fi rst time. Th ey don’t assume that a machine is always going to fail a certain way or that all operators don’t understand machin-ery. Fact-driven investigations tend to be more successful than investigations fueled by precon-ceived notions.

Th ere was a machinery engineer who would always jump to conclusions. Th is particular engi-neer loved to play the blame game. He would either blame the operators or the last mechan-ics that repaired the machine. Th is close-minded approach to troubleshooting rarely bears fruit. Th is particular machinery engineer never realized his full potential as a troubleshooter. Everyone soon realized his troubleshooting abilities were limited by his close-mindedness. Eventually no one trusted him to solve the more challenging problems in the plant.

Flexible mind: In days past, it was easier for indi-viduals to become conversant in many facets of plant operations. Today, we all tend to become specialized as we progress through our careers.

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16 Troubleshooting Rotating Machinery

Try not to focus only on your area of expertise. (When you have a hammer, everything looks like a nail.) We should view our processes holistically, i.e., composed of numerous elements that interact with one another. Ask others for their opinion. Th ey may provide a diff erent view of the problem that could be vital to fi nding the true cause of the problem.

Th ere was a time when technological changes in systems were usually gradual and not too radical. In contrast, today we are exposed to a dizzying barrage of incremental advances in manufactur-ing, materials, controls, and so forth. We are forced to either make a conscious eff ort to keep abreast of the new technological advances and understand how these advances aff ect our business or fall behind the knowledge curve. Th ose who make the eff ort to stay current in pertinent technologies will reap the rewards, i.e., better pay, advancements, and the enjoyment of a job done well. Th ose who fall behind due to conscious decision or indiff er-ence will eventually get left behind and replaced.

Years ago, a chess tournament director stated that he noticed that the better chess players, that is, the players that did the best in chess tourna-ments, seemed to use more clock than the others. Chess players that use “more clock” are tak-ing more time to think about their moves. Th is

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Troubleshooting for Fun and Profit 17

suggests that those chess players that thought more about their moves probably discovered better moves than their opponents, which led to wins. Similarly, troubleshooters that think longer and deeper about the problem at hand have a bet-ter chance at uncovering the true nature of the problem.

Confi dence in your abilities: With study, prac-

tice, and the occasional success comes confi -

dence. Troubleshooters should keep score on their

successes. It doesn’t matter how much analysis is

done or how many plausible theories you gener-

ate; if the problem is not solved, you have failed.

Be honest about your successes and failures. With

failure comes humility and new insights. With

success comes recognition and confi dence.

Th ere is no perfect troubleshooter. Every engi-neer, technical specialist, operator, etc., has shortcomings. We have to hope that by learning a little more every day we can become capable problem solvers and more effi cient troubleshoot-ers. It’s the challenge of the next problem that should keep us all studying.

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19

2An Insight in Design: Machines and Th eir Components Serve a Function

Machines are put into service to serve a func-tion. Th at is, they are there to do something, or perform an action. Th e majority of the machines installed in processing facilities are there to alter the energy of a fl uid in the process stream. Th is is done by either pushing a fl uid (liquid or gas) through the piping or by altering the thermody-namic properties of the fl uid for a downstream process. Th e balance of the machinery in process facilities is there to provide power, such as motors, steam turbines and gas turbines.

Troubleshooting Rotating Machinery: Including Centrifugal Pumps and Compressors, Reciprocating Pumps and Compressors, Fans, Steam Turbines, Electric Motors, and More.

Robert X. Perez and Andrew P. Conkey. © 2016 Scrivener Publishing LLC. Published 2016 by John Wiley & Sons, Inc.

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20 Troubleshooting Rotating Machinery

A well-behaved process machine safely and effi -ciently converts some type of input energy into fl uid energy at the proper fl ow and pressure that is required by the process. Degraded or malfunc-tioning process machines waste energy by con-verting some of the power into vibration, heat, and noise (see Figure 2.1). Fluid movers can waste additional power by converting input power into pressure pulsations and unwanted internal leak-age. Heat, vibration, noise, pulsation, and leakage are sensible, or measureable, signs of ineffi ciency or distress that provide clues to the overall health of machines. Although all machines will exhibit these losses to some degree, it is the condition of excessive losses that would raise concern and merit a troubleshooter’s skill to assess the situation.

Machines are systems that are composed of mul-tiple elements that work together to perform

DriverProcess

machine Process

Losses:

Vibration

Heat

Noise

Losses:

Vibration

Heat

Pulsation

Leakage

Input power,

electrical

energy,

steam energy,

natural gas,

etc.

Figure 2.1 Machine energy losses.

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An Insight in Design 21

a specifi c function. Th e manner in which these elements interact dictate how well the machine can perform its intended function. In trouble-shooting a system it is necessary to be able to understand all the roles of all the working elements that make up the system so that they can be properly accounted for.

A list of the primary mechanical system elements are as follows:

a. Input energy source – Th e primary energy source (electrical, steam, or fl uid energy) used to power a machine.

b. Primary energy converter (commonly referred to as a driver) – Th e primary element that is used to convert elec-trical, steam, or fl uid power into rota-tional or linear power.

c. Output energy – Th e output energy of the machine that is transmitted via a shaft or other type of mechanical linkage, which is what a machine is intended to do.

d. Moving elements – Any internal ele-ment that moves relative to the housing or another part (shaft s, cranks, pistons) in order to capture, create, or transfer mechanical energy.

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22 Troubleshooting Rotating Machinery

e. Bearings – Elements that support rotat-ing or moving machine parts. Bearings provide support, reduce friction, and provide protection from internal rubbing.

f. Seals – Critical elements that prevent/minimize the migration of the fl uids into the atmosphere or prevent leak-age between machine sections. Internal seals can be used to increase fl uid pumping effi ciency.

g. Conduits – A means of transmitting fl uid, steam, or electrical energy from one point in a process to another point in the process, i.e., piping, electrical lines, hydraulic tubing, hoses, etc.

h. Housing – A machine subsystem spe-cially designed to protect moving parts, such as bearings, seals, etc., from the process medium.

i. Foundation – Any rigid structure designed to support a machine and connect it to the ground.

j. Performance monitoring subsystems – Sensor and associated monitoring systems used to measure and display critical machinery condition param-eters, such as vibration, temperatures, shaft positions, pressures, etc.

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An Insight in Design 23

k. Interfaces – Any point of interest where any of the items listed above inter-act with each other. Example: Process piping typically connects to the machine casing through a fl ange. Th e point where the pipe and machine nozzle meet is one type of interface. Improper alignment between a machine nozzle and the pipe can create an over-stress condition on the pipe as well as on the machine casing, which, if not corrected, can lead to machine problems and in some cases to machine failures. A leaky fl ange can be a good indication of poor connection between the components. Other examples of interfaces are bear-ings, seals, impellers, pistons, etc.

Th e primary function of a centrifugal pump is to add energy to a fl uid so that it can either reach its next destination, or to change the state of the fl uid for a particular process such as going through a boiler in a steam cycle. To change the state, namely the pressure, the components of the pump need to act and conduct their respec-tive tasks successfully. Bottom line, the pump and the various components that make up the pump-ing system provide a function that essentially describes an action. Th at is, they are expected to

Page 36: Troubleshooting Rotating Machinery

24 Troubleshooting Rotating Machinery

do something. If a part/component/system cannot satisfactorily perform its intended function, then the performance of the system will be in jeopardy, or be deemed to have “failed”. Knowing the func-tions of the various components that make up a system can facilitate the troubleshooting process.

One element in design is to address what func-tions a design, or system, is to perform. Functions are action items that are described using a verb. Performance criteria can then be established from these functions. Th ink about a pump as to what it is to do. A pump is needed to increase the pressure of the process stream. Th e function of the pump is to increase pressure. A performance criterion could be that it needs to increase the pressure by 100 psi. Additional parameters, such as fl uid density, fl ow rate, temperature, could be defi ned as well.

To further the discussion on functions, we’ll take a look at the primary components one would fi nd in a pump and some common functions and how they relate to those components. First, some of the primary components of a pump are

• Impeller• Shaft • Housing• Bearings• Seals

Page 37: Troubleshooting Rotating Machinery

An Insight in Design 25

Next, a table of common functions is presented.

Table 2.1 is not a complete list but it does provide an idea of how to identify or state functions. It is important to note that some components may actually facilitate more than one function.

Table 2.2 breaks down the key components of the pump and applies these functions.

Understanding the role that the diff erent elements play in a machine and how their malfunction can lead to machine performance issues is essential in the troubleshooting process. As an example, consider the critical elements inside a centrifu-gal pump: Th e pump impeller (see Figure 2.2) is the primary component that changes the energy state of the fl uid. If the impeller is not properly mounted onto the shaft (an interface) then the vanes on the impeller won’t effi ciently transfer energy to the fl uid. If the impeller is cocked on the shaft this can also introduce force imbalances that can create vibrations and even cavitation.

Table 2.1 Common functions or actions.

Increase Stop Protect Guide

Decrease Start Contain Align

Alter Accelerate Restrain Transmit

Transition Decelerate Prevent Connect

Page 38: Troubleshooting Rotating Machinery

26 Troubleshooting Rotating MachineryT

able

2.2

F

un

ctio

ns

of

som

e co

mp

on

ents

in

a p

um

p.

Co

mp

on

ent

Fu

nct

ion

Des

crip

tio

nL

oss

of

Fu

nct

ion

Pu

mp

Ch

ang

e en

ergy

st

ate

of

the

fl u

idTh

e

pre

ssu

re o

f th

e fl

uid

is

incr

ease

d. V

elo

city

ch

ange

s ar

e re

late

d t

o o

utl

et p

ipin

g si

ze.

Red

uce

d p

ress

ure

.

Imp

elle

rT

ran

sfer

sh

aft

ener

gy t

o fl

uid

Co

nfi

gura

tio

n o

f th

e va

nes

o

n t

he

imp

elle

r is

su

ch t

hat

ro

tati

on

al m

oti

on

of

the

imp

elle

r in

crea

ses

the

ener

gy

stat

e o

f th

e fl

uid

.

Van

e d

imen

sio

ns

chan

ge.

Shaft

S

up

po

rt t

he

imp

elle

r (i

f n

ot

inte

gral

)

Pro

per

in

stal

lati

on

to

mak

e su

re t

hat

im

pel

ler

stay

s p

ut

and

no

t o

nly

th

at t

orq

ue

is

tran

sfer

red

, bu

t im

pel

ler

load

s ar

e tr

ansf

erre

d t

oo

.

Imp

rop

er fi

t c

an r

esu

lt

in v

ibra

tio

ns,

wea

r,

imp

acts

.

Page 39: Troubleshooting Rotating Machinery

An Insight in Design 27

Ali

gn

th

e im

pel

ler

Pro

per

pla

cem

ent

on

th

e sh

aft

wil

l in

sure

th

at p

rop

er g

aps

are

mai

nta

ined

to

min

imiz

e lo

sses

Imp

rop

er a

lign

men

t ca

n r

esu

lt i

n

imp

rop

er g

aps

and

lo

ss o

f p

erfo

rman

ce,

cavi

tati

on

, fo

rce

imb

alan

ce l

oad

s.

Tra

nsf

er w

ork

fr

om

po

wer

so

urc

e (c

ou

pli

ng

infe

rred

)

A p

um

p w

ill

be

dri

ven

by

a p

rim

ary

po

wer

so

urc

e an

d

the

po

wer

wil

l b

e tr

ansf

erre

d

thro

ugh

a c

ou

pli

ng.

Co

up

lin

g is

sues

can

re

sult

in

vib

rati

on

s,

hea

t fo

rmat

ion

, ex

cess

ive

shaft

lo

ads.

Res

ist/

cou

nte

r in

tera

ctio

n l

oad

sA

s th

e fl

uid

in

tera

cts

wit

h t

he

imp

elle

r, v

ario

us

load

s w

ill

be

acti

ng

on

th

e im

pel

ler.

Th

e sh

aft

nee

ds

to b

e ab

le t

o r

esis

t th

ese

load

s w

ith

ou

t d

efl e

ctin

g o

ut

of

spec

s.

To

o m

uch

defl

ect

ion

o

f th

e sh

aft

can

res

ult

in

gap

cle

aran

ces

to

chan

ge, w

ear/

rub

bin

g is

sues

, etc

.

(Con

tin

ued

)

Page 40: Troubleshooting Rotating Machinery

28 Troubleshooting Rotating Machinery

Co

mp

on

ent

Fu

nct

ion

Des

crip

tio

nL

oss

of

Fu

nct

ion

Ho

usi

ng

Co

nta

in fl

uid

Kee

pin

g al

l o

f th

e p

roce

ss fl

uid

w

ith

th

e h

ou

sin

g is

im

po

rtan

t fr

om

a s

afet

y, e

nvi

ron

men

tal,

an

d e

ffi c

ien

cy s

tan

dp

oin

t.

Lea

kag

e

Div

ert

fl o

wF

luid

nee

ds

to b

e gu

ided

th

rou

gh t

he

pu

mp

to

m

inim

ize

loss

es a

nd

to

all

ow

it

to

en

ter

and

exi

t effi

ci

entl

y.

Rec

ircu

lati

on

of

fl u

id

du

e to

bad

cu

t-w

ater

s,

imp

rop

er g

aps.

Su

pp

ort

bea

rin

gsN

eed

to

in

sure

th

at t

he

bea

rin

gs

are

pro

per

ly s

up

po

rted

.A

lo

ose

bea

rin

g o

r a

too

tig

ht

bea

rin

g w

ill

ult

imat

e re

sult

in

un

des

irab

le l

oad

s o

n t

he

bea

rin

gs,

vib

rati

on

s, a

nd

p

oss

ible

hea

tin

g.

Tab

le 2

.1

Co

nt.

Page 41: Troubleshooting Rotating Machinery

An Insight in Design 29

An

cho

r to

bas

e/p

latf

orm

Eve

ntu

ally

, all

th

e lo

ads

nee

d

to b

e tr

ansf

erre

d t

o g

rou

nd

. P

rop

er b

olt

ing

load

s ar

e im

po

rtan

t.

Lo

ose

fo

ot

wil

l al

low

p

um

p t

o m

ove

.

Co

nn

ect

to i

nle

t an

d o

utl

et

pip

ing

Tra

nsf

er o

f th

e fl

uid

in

to a

nd

o

ut

of

the

pu

mp

nee

ds

to b

e d

on

e so

th

at m

inim

al s

trai

n i

s tr

ansf

erre

d a

cro

ss t

he

fl an

ges.

Bea

rin

gsS

up

po

rt s

haft

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uce

ro

tati

on

al

fric

tio

n

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sP

reve

nt

leak

age

of

fl u

id

Page 42: Troubleshooting Rotating Machinery

30 Troubleshooting Rotating Machinery

Th e shaft provides multiple functions. Th e shaft provides support, alignment, and a means to transfer energy from the coupling to the impeller. Th e bearings provide support to the shaft . Th e pump housing provides a means to protect the parts, contain the fl uid, and support the inter-nal parts. Th e pump designer designs all the components to work in synergy so that the whole machine operates reliably and within required performance specifi cations.

2.1 An Overview of the Design Process

Designers of process machinery hope to create economical designs that can perform specifi c func-tions in process environments, such as pumping liquids or compressing gases, hopefully, for years between overhauls. Th ey start by using various

Suction

nozzle

Impeller

Volute

Discharge nozzle

CasingBearings

Oil ringsShaft

Centrifugal pump

Seal

Figure 2.2 Centrifugal pump internal components.

Page 43: Troubleshooting Rotating Machinery

An Insight in Design 31

fl uid performance prediction tools, test stand data, or past designs to obtain a fl uid-end design that will deliver acceptable performance. Th e fl uid-end design must be capable of providing the required fl ows and pressures with minimal losses and with low vibration and pulsation levels.

Th e transfer of fl uid energy typically requires a number of multiple moving parts to interact. Multiple internal moving parts result in various loads applied to the rotating and stationary parts. Th ese parts must be analyzed to ensure they won’t fail under expected operating conditions. In addi-tion, any secondary stationary elements subjected to operating loads, such as stationary braces or bolts, must be analyzed as well. Th e loads that are generated on an element can push (compress), pull, bend, and twist on the part. Th ese loads can be static (do not vary over time) and others are dynamic (vary over time). Dynamic loads can be impacts-type loading (very short duration), cyclical (vary periodically over time), or transient such as those that occur when a machine starts up. It is possible to have a combination of static and dynamic loads as well, that is, a part is sub-jected to a static load, but also has a time varying load superimposed on it. An example of a com-bination-type load would be the bolts securing a fl ange. Th e bolts are statically loaded to maintain a seal. However, suppose there is a pulsation in

Page 44: Troubleshooting Rotating Machinery

32 Troubleshooting Rotating Machinery

the line resulting in a cyclic dynamic load along the pipe. Pressure pulsations will act at every pip-ing elbow, resulting in dynamic shaking forces, which can shake the piping both laterally and axi-ally. Consequently, the bolts holding the fl anges in place will be subjected to both the initial static load plus the dynamic load.

Once the loads on the components are known, the designer then selects the various materials for the various machine components. Th is can be tricky as not only loading, but environment (internal and external), and Codes and Standards need to be addressed as well. Selecting the opti-mum material properties is vital to ensure overall success of the design. Material properties include modulus of elasticity, yield strength, fatigue limit, ductility, hardness, reactivity, and so forth. Figure 2.3 shows a general line of thought and areas of emphasis in the design of an element. Th e designer starts at the far left of Figure 2.3 by selecting the type of applied load expected, then proceeds to strengths analysis, then to material and geom-etry, and fi nally determines the potential failure criterion that can be expected if design loads are exceeded. Parts are designed so that if excessive loading was to occur, the part would fail in a par-ticular way. Th at is, you might design the part to fail through excessive deformation as opposed to separating into multiple pieces.

Page 45: Troubleshooting Rotating Machinery

An Insight in Design 33

Me

mb

er

rea

ctio

n t

o lo

ad

•S

tre

sso

No

rma

lo

Sh

ea

ro

Pri

nci

ple

str

ess

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in•

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fle

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oS

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ltim

ate

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ross

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so

Are

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of

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cod

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of

fun

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•S

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on

cern

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pli

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loa

ds

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tati

c (p

oin

t &

dis

trib

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d)

•D

yna

mic

(cy

clic

& im

pa

ct)

•A

xia

l

•B

en

din

g

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ors

ion

Fig

ure

2.3

M

ech

anic

s o

f E

lem

ents

In

form

atio

n (

nee

d t

o m

od

ify

to i

ncl

ud

e sh

ear)

.

Page 46: Troubleshooting Rotating Machinery

34 Troubleshooting Rotating Machinery

While developing the overall mechanical design, the designer must envision possible loadings on all the internal components in order to ensure that they are not overstressed. Th e designer also needs to consider the identifi ed loads for all anticipated conditions and environmental factors, such as operating temperatures, corrosive or erosive fl uid components, off -design opera-tion, and so forth. Th e designer may need to go through several iterations as he or she analyzes the various machine elements. Th is is especially so as new insight is gained on the design at each iteration. Tweaking might involve, strengthening some highly stressed components or redesigning internal seals to improve effi ciency. Eventually an overall design emerges that can be manufac-tured and then tested. To be deemed a successful design, it must be able to provide high-effi ciency performance while also providing a long service life under real-world conditions.

2.2 Complex Machine Element Environments

To summarize, every component in a machine serves a specifi c function and has been designed with this function in mind. It is the designer’s job to ensure that every component is composed of the right material, with the required material

Page 47: Troubleshooting Rotating Machinery

An Insight in Design 35

properties, and possesses the required strength. We could expect that any given machine design will gradually be perfected as design modifi ca-tions are introduced to improve reliability.

However, in the real world, there are rarely simple textbook loading conditions acting on machine components. In addition to stresses due to mechan-ical loads and fl uid forces, machine elements can experience unanticipated external loads, corrosion, erosion, fretting, thermal stresses, material degra-dation, transportation issues, installation issues, foundation issues, and so forth, which can all lead to premature failures. Th e troubleshooter must be mindful of all the various failure modes that could be present in the machine under investigation. Th e interplay of all the eff ects previously listed can lead to an infi nite number of failure possibilities.

An experienced designer makes allowances for unforeseen loading and environmental condi-tions by employing a number of safeguards such as safety factors to highly stressed components, using upgraded metallurgy and materials, and applying coating to key areas of a machine. If a machine has been designed to meet well-defi ned operating parameters and the designer has prop-erly accounted for mild variances in the operating parameters, then the machine and its compo-nents should rarely fail in service.

Page 48: Troubleshooting Rotating Machinery

37

3Machinery Design Issues and Failure Modes

Th e Pareto Principle, also known as the 80–20 rule, states that, for many events, roughly 80% of the observed eff ects come from 20% of the causes. Th e Pareto Principle tends to apply to machines in that roughly 80% of all site machin-ery failures tend to be caused by only 20% of the population, commonly called bad actors. We can also go on to state that of all the countless failure modes that can possibly occur in machinery, only a very small number results in 80% or more of all machine failures. Th is small percentage that account for the actual observed failures are called common failures modes.

Troubleshooting Rotating Machinery: Including Centrifugal Pumps and Compressors, Reciprocating Pumps and Compressors, Fans, Steam Turbines, Electric Motors, and More.

Robert X. Perez and Andrew P. Conkey. © 2016 Scrivener Publishing LLC. Published 2016 by John Wiley & Sons, Inc.

Page 49: Troubleshooting Rotating Machinery

38 Troubleshooting Rotating Machinery

If properly designed, major load-bearing and power transmission machine components, such as shaft s, housings, couplings, rarely fail due to nominal operating loads and conditions and survive a few overloading events. It is the compo-nents at interface locations (see Chapter 2) that are more likely to fail. Interface components such as seals, bearings, impellers, pistons, and wear rings, to name a few, due to their work demand, have the greatest tendency to be subjected to wear, rub, distortion, fouling, fatigue, and erosion, or they can become misaligned. Th ese insidious internal eff ects, usually related to environmen-tal factors, assembly or operating issues, or poor maintenance practices, make interface compo-nents the problematic machinery components.

It is these interface components that tend to cause maintenance organizations the most grief. If we study the statistical nature of a site’s inter-face component failures and their causes, we fi nd that certain failure modes and failure causes occur more frequently than the rest. It behooves maintenance organizations to devote more time to eliminate these common failure modes and causes through improved maintenance and design practices.

A common failure mode is any machinery component failure that is typically encountered

Page 50: Troubleshooting Rotating Machinery

Machinery Design Issues and Failure Modes 39

during the life of a given class of machine, such as bearings, seals, or packing. Th ese failure modes may simply be the result of normal wear or occur prematurely due to manufacturing fl aws, poor operating conditions, or improper maintenance. For example, normal tire wear and brake shoe wear can be considered com-mon failure modes for an automobile. If a tire fails at a normal time interval, it was probably maintained according to the manufacture’s guidelines; however, if a tire fails at a signifi -cantly shorter interval than expected, it probably found a nail in the road or was not maintained. A simple indicator of a component’s reliability is its lifetime compared to the average life of a population of similar components in similar applications.

Common causes of failure or distress are fre-quently encountered design, installation, and operating issues that lead to machine failures or shortened serviceable lifetimes. For example, we know that imbalance, misalignment, loose bear-ing fi ts, plugged oil orifi ces, off -design operation, etc., tend to lead to failures or shortened compo-nent lifetimes. Let’s consider a centrifugal pump with an unfavorable hydraulic design that results in a narrow operating range. Experience tells us that a pump of this design will be sensitive to a substantial change in fl ow conditions, thereby

Page 51: Troubleshooting Rotating Machinery

40 Troubleshooting Rotating Machinery

making it susceptible to fl ow-related vibration issues and related bearing failures. Vibration caused by off design operation is a common cause of hydraulic instability that results in high vibration.

When troubleshooting, it is helpful to know the common design issues, operating problems, and associated failure modes for diff erent classes of equipment. Here are two examples of common causes of distress related to centrifugal pumps design issues:

1. Tight vane tip clearance that can lead to vane pass vibration

2. High suction specifi c speed that can lead to fl ow instabilities and vibration at off -design conditions

Common failure modes: Bearing and seals failures

Common operating problems:

1. Low fl ow or high fl ow operation can result in fl ow instabilities and low related vibration

2. Cavitation due to insuffi cient suction head can result in noise, vibration, and erosion

Page 52: Troubleshooting Rotating Machinery

Machinery Design Issues and Failure Modes 41T

able

3.1

sh

ow

s so

me

rela

tio

ns

of

des

ign

or

op

erat

ion

iss

ues

an

d t

he

resu

ltin

g co

nd

itio

n,

app

aren

t sy

mp

tom

, an

d c

om

mo

n f

ailu

re m

od

e fo

r a

cen

trif

uga

l p

um

p.

Des

ign

/Op

erat

ion

Co

nd

itio

nS

ymp

tom

Fai

lure

Mo

de

Des

ign

iss

ue:

Tig

ht

imp

elle

r va

ne

tip

cl

eara

nce

Exc

essi

ve v

ibra

tio

n

and

no

ise

issu

es

Hig

h v

ane

pas

s vi

bra

tio

n

freq

uen

cies

Bea

rin

gs a

nd

Sea

ls

Des

ign

iss

ue:

Hig

h

suct

ion

sp

ecifi

c

spee

d i

mp

elle

r

Flo

w i

nst

abil

itie

s o

ccu

rrin

g aw

ay

fro

m t

he

des

ign

fl

ow

Incr

ease

d p

ress

ure

p

uls

atio

ns

and

vi

bra

tio

n l

evel

sB

eari

ngs

an

d S

eals

Op

erat

ion

al i

ssu

e:

Co

nti

nu

ou

s o

per

atio

n a

t lo

w o

r h

igh

fl o

ws

Flo

w i

nst

abil

itie

s In

crea

sed

pre

ssu

re

pu

lsat

ion

s an

d

vib

rati

on

lev

els

Bea

rin

gs, S

eals

, Sh

aft ,

et

c.

Op

erat

ion

al i

ssu

e:

Op

erat

ing

wit

h a

lo

w s

uct

ion

hea

dC

avit

atio

nN

ois

e an

d V

ibra

tio

n

leve

lsF

ailu

re o

f im

pel

ler

du

e to

ero

sio

n

Page 53: Troubleshooting Rotating Machinery

42 Troubleshooting Rotating Machinery

Common failure modes tend to signify the loca-tion of “pressure points,” that is, spots within the machine that push the limits of a given compo-nent design.

Th e ultimate goal of all machinery designers is to provide end users with effi cient, reliable, and safe machines capable of operating over an expected range of design conditions. However, achieving this goal requires cooperation from maintenance and operating personnel. Proven standards, pro-cedures, and safeguards must be employed by end users in order to realize long serviceable machine lifetimes.

Here is a quick overview of some safeguards and their sources that end users can adopt to keep their machinery operating at nominal stress levels:

1. Machinery design standards—Th ere are many industrial design standards, such as API, ANSI, etc., that when used can ensure proven, robust machines are procured.

2. Machinery installation standards—Once a machine is purchased, it must be installed properly to ensure it is not overstressed due to piping loads resulting from poorly aligned fl anges and fi xtures.

Page 54: Troubleshooting Rotating Machinery

Machinery Design Issues and Failure Modes 43

In addition, steady, non- turbulent fl ow into and out of the fl uid mover is desired to minimize bearing loads, shaft defl ec-tion, and seal stresses.

3. Maintenance best practices—Alignment and balancing standards ensure machines are repaired properly and reinstalled into the process.

4. Preventative monitoring and predic-tive maintenance best practices—Lubrication, vibration collections, periodic inspections, can help detect potential problems before they can lead to catastrophic failures.

5. Operating limits—To prevent operat-ing a machine as it was not intended to operate, an operating facility may set machinery operating limits that may include fl ow and temperature and power limits. Integral control systems can be utilized to help regulate fl ow conditions based on operating points.

6. Periodic inspections—It is wise to peri-odically inspect process machinery. Periodic inspection can detect early symptoms of machine problems. Th ese symptoms may include, high vibration, increasing temperatures, loss of fl ow, unusual noises, pressure pulsations, etc.

Page 55: Troubleshooting Rotating Machinery

44 Troubleshooting Rotating Machinery

3.1 Common Failure Modes

Regardless of the lengths we go to purchase reliable designs, install, monitor, and repair them prop-erly, and maintain proven procedures, machines will still fail in a variety of ways. Some failure modes are common, similar to medical conditions such as the common cold, while other failure modes are rarely encountered. For example, bearing and seal failures are probably the most common fail-ure modes you will encounter, while impeller and shaft failures are rarely encountered.

Some failure modes can be considered primary and others are secondary in nature. A primary fail-ure mode is an initial internal condition that can lead to subsequent catastrophic failure. For exam-ple, a plugged suction strainer can be considered a primary failure mode. By itself, a plugged strainer is not catastrophic, but can eventually lead to cavita-tion (secondary eff ect) and eventually a bearing fail-ure (secondary failure) due to low-fl ow conditions.

Some other common machine failure modes include:

• Pluggage (usually a primary failure mode)

• Erosive Wear (usually a primary failure mode)

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Machinery Design Issues and Failure Modes 45

• Fatigue (primary or secondary failure mode)

• Bearing failure (primary or secondary failure mode)

• Rubbing (primary or secondary failure mode)

By understanding the nature of these common failure modes, we can readily recognize them in the fi eld and attempt to either prevent their recurrence or minimize the extent of secondary damage they can cause if gone undetected. Here we will discuss these failure modes in some detail and provide actual fi eld photos of each type.

3.1.1 Pluggage

Pluggage occurs due to the gradual build-up of solids in the fl ow path of the process piping or machine component. Symptoms of pluggage include the loss of fl ow or pressure and can some-times lead to fl ow-related vibration. Figure 3.1 shows some representative photos of pluggage that resulted in failures.

3.1.2 Erosive Wear

Erosive wear occurs whenever an erosive fl uid removes material from the component whether it

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46 Troubleshooting Rotating Machinery

is a piece of piping or a pump. Erosive fl uid typi-cally results from an abrasive component within the process fl uid that causes removal of material much like sand paper. Symptoms can include vibrations due to imbalance, fl ow-related vibra-tions, loss of fl ow or pressure, or the loss of overall effi ciency. Figure 3.2 contains a few representative photos of damage resulting from erosive wear.

3.1.3 Fatigue

Fatigue occurs whenever a material is subjected to cyclical loading and unloading for an extended period of time and the resulting stress levels are below some limiting design threshold. Th at is, the dynamic loading exceeds a certain threshold level and microscopic cracks will begin to form

(a) Plugged suction screen on

compressor inlet piping

(b) Plugged flue nozzles from a gas

turbine

(c) Pump impeller clogged with salt

crystals

(d) Pump impeller clogged with trash (e) Suction screen for vertical pump

clogged with trash

(f) Debris from (e) that clogged strainer

Figure 3.1 Real examples of pluggage.

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Machinery Design Issues and Failure Modes 47

at stress risers, or concentrators. Fatigue can happen over time, or very rapidly. Fatigue fail-ure that occurs over many cycles usually has two distinct stages. Th e fi rst stage is a propagation of the crack over a number of cycles and is evident by beach marks. Eventually, the crack reaches a critical size and the component fails rapidly. Causal factors such as high vibration, pressure pulsation levels, and unsteady fl ows are oft en to blame. Recall, a high static load with a cyclic load on top can result in fatigue failure too. Figure 3.3 contains a few representative fatigue photos.

3.1.4 Compressor Blade Fatigue Example

Th e leading edge of a centrifugal compressor blade failed (Figure 3.4) due to fatigue, which lead

(a) Impeller worn out due to erosion

(d) Hole in vertical pump bowl

due to erosion

(b) Impeller worn out due to erosion (c) Hole in vertical pump bowl due to

erosion

(e) Impeller worn out due to erosion (f) Expander wheel eroded due to liquids

in the inlet gas

Figure 3.2 Examples of erosive wear failures.

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48 Troubleshooting Rotating Machinery

(a) Shaft fatigue occurred

due to fretting

Plastic zone

Fatigue zone

Fretted edge

(b) Pipe clamp bolt fatigued

due to high shaking forces

(c) Pipe clamp bolt fatigued due to

high shaking forces

(d) Blade fatigue (arrow point to

crack initiation point

(e) Axial compressor blade

fatigues due to blade flutter

(f) Engine connecting rod bolt

fatigued due to faulty bolt design

Figure 3.3 Fatigue failures.

(a) Overall impeller (b) Close up of region of failure

(d) Closer view of failed blade. Curled portion

is where rapid failure occurred

(e) Alternate angle of failed blade

Figure 3.4 Example of a fatigue failure on a compressor wheel.

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Machinery Design Issues and Failure Modes 49

to a rapid increase in high 1x vibration as a result of the imbalance of the impeller increasing. Th e manufacturer concluded that the combination of a thin casting thickness at the leading edge of the blade and vane pass pulsations led to a resonant condition at the blade. A resonant condition requires that the components natural frequency (dictated by geometry, material property, and mass, all design issues) coincided with an excita-tion (pulsation due to vane pass).

3.1.5 Bearing Failure

Bearings are mini-systems that require proper design, proper installation, and proper main-tenance for successful operation. Although the operation of bearings is essentially simplistic, they can fail for many reasons. Failure could arise from poor lubrication, overloading, mis-application, and fabrication defects. Normally, bearings display symptoms of distress before they fail. Symptoms of a failing bearing include higher vibration levels and rising bearing or oil sump temperatures. One troublesome issue once a bearing exhibits symptoms of failure is that pre-dicting when the bearing will fail is usually not possible. Figure 3.5 contains a few representation examples of bearing failures.

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50 Troubleshooting Rotating Machinery

3.1.6 Rubbing

Rubbing occurs whenever a rotating component contacts a stationary component inside a machine. Rubbing is usually a secondary failure mode resulting from the loss of clearance between internal compo-nents aft er a bearing failure. Excessive shaft defl ec-tion from vibrations or thermal growth can lead to rubbing too. Symptoms related to rubbing normally include high vibration levels and noise. Figure 3.6 contains a few examples of rubbing failures.

3.1.7 Unique Failure Modes

Every piece of equipment has its own unique design issues and challenges in operation and

(a) Wire wooling bearing failure due

to high chrome shaft and oil

contaminants

(d) Main bearing from reciprocating

engine beginning to fail after

grout had failed

(b) Cylindrical roller bearing failure

due to improper application

(c) Tapered land thrust bearing

beginning to fail due to compressor

surge events

(e) Radial tilting pad bearing

completely destroyed due to loss

of a blade

(f) Tiling pad thrust bearing has

begun to fail

Figure 3.5 Bearing failure examples.

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Machinery Design Issues and Failure Modes 51

each has its own unique failure modes. It is there-fore recommended that you talk to the original equipment manufacturer about known design issues, operating problems, and failure modes before their machines are installed in the fi eld.

New designs typically present greater challenges to machinery and operating professionals as they are unknown in their response to process or environment changes. If machines are a com-pletely new design, designers may have to rely on computer modeling tools (CFD, FEA, etc.) to determine the critical locations where stress, temperature, heat transfer, etc. may reach rec-ommended limits. Th is is a challenge as com-putational models are actually quite restrictive

(a) Electric motor rubbed stator due

to bearing failure

(b) Electric motor rotor rubbed stator

due to a bearing failure

(c) Axial air compressor blade fatigues

due to tip rubbing

(d) Scuff marks on cylinder wall from

piston after it overheats

(e) Expander wheel on the right shows

sign of rubbing due to excessive

axial movement (new wheel on left)

(f) Thrust collar displays heavy

rubbing after thrust pads fail

Figure 3.6 Failure resulting from rubbing examples.

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52 Troubleshooting Rotating Machinery

in accounting for all variances that might be encountered. It may later be determined that design assumptions were incorrect or that pro-cess conditions were wrong.

If a new design fails to perform reliably, you should work with the original equipment manu-facturer to determine the nature of the problem. Determining why a machine element has failed is no longer a troubleshooting eff ort. At this point, you will need to gather fi eld data and perform failure analyses on failed parts in order to iden-tify the root cause of the problem. Th e ultimate problem resolution may require a combination of fi eld data gathering and failure analyses, fi eld testing, and analytical modeling.

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53

4Machinery in Process Services – Th e Big Picture

What is the sound of one hand clapping? Th is thought-provoking koan is used to challenge students engaged in the practice of Zen. (Note: A koan is a paradox used to train Zen Buddhist

Troubleshooting Rotating Machinery: Including Centrifugal Pumps and Compressors, Reciprocating Pumps and Compressors, Fans, Steam Turbines, Electric Motors, and More.

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54 Troubleshooting Rotating Machinery

monks to abandon ultimate dependence on rea-son and to force them into gaining sudden intui-tive enlightenment.) While this question seems out of place here, it applies to process machinery very well.

I ask the reader to answer this question: Can a centrifugal pump operate within expected parameters without a complete system (see Figure 4.1)?

Th e answer is clearly no. Without a suction vessel to hold liquid and suction piping to get the liquid to the pump’s suction, the pump could never function properly. Without a properly sized discharge line and fl ow control valve, the pump could not deliver the liquid into the pro-cess. Just as a single hand cannot clap, the com-ponents in this pumping system cannot function

Inlet

LSLL

LC

Overhead process vessel

Emergency isolation

TI

PIPI

PC

FC

TO

Process

M

Figure 4.1 Centrifugal pumping system.

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Machinery in Process Services 55

independently. Th ey must all function together to meet the process needs they were designed to satisfy as part of the system as a whole.

If one element of this pumping system is mal-functioning, the whole system will suff er. Here are some possible pumping system issues that can lead to serious consequences:

• Suction strainer is partially plugged• Discharge piping has some unexpected

blockage• Suction or discharge piping is under-

sized or oversized• Spillback valve is leaking back to the

pump suction• Vessel suction level is too low• Pump driver is under sized• Foundation is too fl imsy• Piping resonance is present due to lack

of supports• Oil coolers are undersized• Relief valves is leaking• Vibration sensors are out of calibration

Even though any of these non-pump issues will usually lead to major problems, it would be no surprise that the resulting symptoms would be reported as “pump problems.”

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56 Troubleshooting Rotating Machinery

Similarly, here are some issues with systems that could lead to undesirable symptoms in other machine classes:

• Low suction pressure on a reciprocat-ing compressor will increase the over-all compression ratio and lead to high discharge temperatures

• Low gas density could cause centrifugal compressor fl ow and overall pressure rise to both run below design levels

• Scaling or a fl ow blockage in an oil cooler would cause rolling bearing temperatures to rise

• Process changes could cause an induced draft (ID) fan to foul prematurely.

To successfully assess and troubleshoot process machinery, owner/operators must take a holistic view (see Figure 4.2) of machines and the systems they are associated with.

A holistic view of a machine system means under-standing the following elements:

• Actual process conditions: such as process pressures, temperatures, fl uid densities, fl uid compositions, and fl ow rates.

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Machinery in Process Services 57

• Control schemes: level control, fl ow control, pressure control, temperature, or other?

• Machine construction details: bearing design, lubrication system details, seal design, etc.

• Machine history: installation date, last service, and last upgrade.

• Known issues: such as leaks, alarms, noise, and other activities.

• Current overall mechanical condition of the machine: vibration, bearing tem-peratures, etc.

A holistic view allows machinery professionals to fully understand how the machinery systems are

Condition parameters

Aerodynamic

performance

History

• Vibration data

• Life stage• Past problems• Observed correlations

Known issues• Oil leaks

• Imbalance

Low region

Vib

rati

on

lev

el

Medium region High region

• Mis-alignment

• Other influences

• Fluid vibration/vane

pass• Resonance

• Roller bearings

• Gear mesh

• Other influences

Frequency

• Other influences

• Alarms• Unusual noises• Erratic speed

Machine details• Horizontal or vertical• Fluid film bearings• Variable speed driver• Foundation and

baseplate design

• Off design • Level control• Pressure control• Surge control

• Fluid conditions• Poor suction conditions

• Temperatures and pressures• Ultrasonic data

• Pressure pulsation data

Process loading Controls

Hydraulic

performance

• Drives and couplings

Gear set

Coupling Bearings

Motor

Load

Figure 4.2 Holistic view of machinery.

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58 Troubleshooting Rotating Machinery

designed to function and where potential prob-lems could possibly be lurking.

In the “olden days,” a machinery professional would take a little bit of data and then make the call. Th e “new paradigm” requires that the machine evaluator:

• View the installed machine as a system• Talk to the operators, mechanics, con-

trol specialist, etc.• Collect the right data• Understand what the data is saying• Know the risks involved

Item two on the list, talking with people, espe-cially those involved with the day-to-day upkeep of the machine is important in that you want people to be comfortable talking with you when a situation does arise.

Th e purpose of this guide is to teach fi eld personnel how to think and react diff erently when they address perceived machine problems. A troubleshooter should always seek to answer these questions:

• Is it the machine? • Is there a fl aw in its overall design?• Is there an issue with how the machine

is being operated or applied?

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Machinery in Process Services 59

• Is it an overall system issue, such as the machine is oversized or undersized for the actual requirements?

• Is it a process issue?• Is it a subsystem issue, such as improp-

erly sized oil supply skid, undersized control valve, etc.?

• Is it an installation issue, such as poor grout job, lack of support stiff ness, mis-alignment, etc.?

• Is the problem external to the machine, such as broken anchor bolt, broken grout, support resonance, etc.?

Question Description

Is it the machine? Design fl aw or assembly issue

Is it the overall system?

Actual operation condition compared to design specifi cations

Is it the process? Any variation in the process conditions, such as fl uid properties, pressure, or temperatures

Is it a subsystem? Lubrication systems malfunction or control issue

Is it the installation?

Foundation, grout, or misalignment problem

Is it a secondary element to the machine?

Loose or improperly installed non-functional connector, such as piping or bolt.

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61

5Causes Versus Symptoms

In the fi eld, our senses are usually fl ooded with all types of stimuli, such as sounds of running machines, smells of production and lubrication fl uids, vibration, and sights of discolored oil or dancing pressure gauges. At times, this sym-phony of sensory inputs can be overwhelming.

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62 Troubleshooting Rotating Machinery

However, with experience, we come to depend on our senses to assure us that things are normal and to warn us of impending equipment prob-lems. We learn that certain sensory inputs may be symptoms that something may be amiss with a given machine. Certain symptoms may be telling us a machine is failing, has already failed, or is in distress due to an external factor. With practice, we associate certain symptoms with specifi c causes. However, sometimes we need to do a little detective work to uncover the cause of the symptom.

It is crucial for troubleshooters to understand the diff erence between causes and symptoms (or eff ects) in order to eff ectively investigate the true nature of a machinery problem. Here are some illustrative examples of causes and their symptoms:

1. A pump vibrates because its impeller is out of balance due to fouling. What is the cause and what is the symptom?

2. A steam turbine experiences a high thrust bearing temperature due to internal fouling. What is the cause and what is the symptom?

To explain the diff erence between a cause and a symptom, we must fi rst understand causality:

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Causes Versus Symptoms 63

Causality is the relationship between an event (the cause) and a second event (the eff ect), where the second event is understood to be the conse-quence of the fi rst event. Consider a series of fall-ing dominos (see above fi gure); every subsequent domino falls as a consequence of the previous fallen domino. Similar to this domino analogy, machinery events can be viewed as a series of related events. Here is how a machinery event can be mapped

Machine Event Machine Eff ect/Symptom

Th at is, a machine event will result in the machine displaying some noticeable behavior. Th e mapping is such that the event is at the tail of the string, and the eff ect is at the head. Another way to think of this is that an action occurred that resulted in a change. On the fl ip side, reading the diagram from right to left , you can read it as “Something happened, but why did it happen?”

Stem broke Apple Fell

Stem broke Apple Fell

Note, in the discussion, the term symptom and eff ect may both be used. When the term symptom is seen, eff ect is implied, unless otherwise stated.

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Finally, it should be noted that the arrow is also a way of defi ning points in time.

A machine expert knows from experience that a given machine event will subsequently lead to a related machine eff ect. History has shown that there is a set of known cause and eff ect relation-ships for various machine classes.

Th e ability to draw on specialized knowledge and experience allows a seasoned machinery special-ist to troubleshoot effi caciously. Just like a chess grandmaster who is trained to pare a multitude of possible chess moves down to a manageable number of promising ones, an experienced trou-bleshooter learns to only consider possible causes that are likely for a given class of machine. Th e technique of paring down possible causes down to the “likely few” causes can save time and money.

A simple example of a machine cause and eff ect relationship is a failing roller bearing that leads to high bearing temperature and noise. It makes sense to state that the initiating event was the fail-ing bearing and that the second and third events to occur were high temperatures and noise (see cause and eff ect diagram below). It doesn’t make sense to say that the high temperature and noise causes the bearing to fail because these events occur later in time than the bearing defect.

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Causes Versus Symptoms 65

Failing bearing High temperature

Noise

Paint discoloration

Again, the initial cause in the event chain is at the tail of the time arrow and the next event, eff ect or symptom, is at the arrow’s head, which occurs later.

Returning to the examples at the beginning of this section, we can now answer these questions:

1. A pump vibrates because its impeller is out of balance due to fouling. What is the cause and what is the symptom?

Impeller fouling is the cause of this machine malady and vibration is the symptom of the malady.

Impeller fouling Vibration

2. A steam turbine experiences a high thrust bearing temperature due to internal fouling. What is the cause and what is the symptom?

Internal fouling is the cause of the machine malady and the high bear-ing temperature is the symptom of the malady.

Internal fouling Rise in bearing temperature

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66 Troubleshooting Rotating Machinery

One of the fi rst steps in troubleshooting is iden-tifying your symptoms/eff ects. Because it is usu-ally diffi cult or impossible to detect the machine malady directly, we must look to external eff ects or symptoms that point to latent machine problems. When troubleshooting machines, we are normally on the lookout for telltale symp-toms, such as high temperature, vibration, noise, pulsation, etc. Th ese are common eff ects of some underlying machine faults. A second challenge here is that the source of these telltales could be more than one possibility, hence, the need to ferret out information.

5.1 Causal Chains

In real machines, there can be multiple events that take place between the initial fault, or defect, and the fi nal failure event. Consider the following

An operator uses a high-pressure water hose to clean off dirt, oil, and grime from a cen-trifugal pump. Th e operator unwittingly gets water into the bearing housings, which con-taminates and eventually degrades the lubri-cating oil. Th e degradation of the oil results in poor bearing lubrication. Th e excessive heat developed takes the next route out, and

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Causes Versus Symptoms 67

that is through the housing and paint. Oil contamination eventually causes the bearing to fail. If the bearing failure is not detected, the bearing will overheat and fail catastroph-ically (see causal chain below).

Bearing failure

starts

High

temperature

on housing

Paint

discoloration

Pressure

water washOil

contamination

Bearing

seizes

Note that the last arrow in the causal diagram is dashed. It is important to distinguish that the bearing failed, but it was not due to paint dis-coloration. Th e diagram is a mapping of when events occur. If desired, the length of the arrow connecting events could be related to the time when each event was observed or occurred.

Th e role of the troubleshooter may really depend on when they are brought in. If they were brought in when oil contamination was discov-ered versus the tail end at the physical failure, the approach and information available may be quite diff erent.

Taking the approach from when the failure fi nally occurred, the task of the troubleshooter is to determine the source of failure, and the pump is sent to the shop. During the pump’s repair, the

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68 Troubleshooting Rotating Machinery

most obvious indication of the mechanical fail-ure would be the damaged bearing, so it could be called the physical root cause of the failure (see causal chain explanation below). But if we stopped our investigation there we would never understand the true root cause of the bearing damage. By moving further to the left , i.e., back in time, on the causal chain, we can peer deeper into the chain of events and identify pressure water washing as the latent root cause, i.e., hid-den, root cause. Simply by looking at the bearing during disassembly, it may not be obvious why the bearing failed. It would take some detective work to discover that the bearing failed due to water ingress as a result of water washing.

High bearing temperature and paint discolor-ation fall to the right, i.e., later in time, of the physical root cause. High temperature and paint discoloration associated with high temperatures are called symptoms because they are percepti-ble signs of distress (see causal chain below) that are a consequence of an internal machine defect. On the fl ip side, that is, going from right to left , it may not be so clean. Th at is, if paint discolor-ation is observed, the question posed might be “What could cause the paint to experience dis-coloration?” Is it heat, chemical, environment, or some other cause? But as more information

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Causes Versus Symptoms 69

is gained, sources of the discoloration can be eliminated.

Pressure Wash (Latent root cause) Oil Contamination (Intermediate event) Bearing starts to fail (Physical root cause) High Temp (First symptom) Paint Discoloration (Second symptom) Bearing seizure

To uncover latent root causes, fi rst, discover the physical root cause of the failure and then ask yourself: “What factor or factors could have led to this damage?” For example, let’s say that the physical cause of a fan outage was a bearing fail-ure due to high vibration. Th e primary question might be “Why were there high vibrations?” To address this, we can ask the following questions:

1. Why did the bearing fail (physical root cause)?Th e bearing failed due to high vibration.

2. Why did the system experience high vibrations?Th e high vibration was the result of fouling of the fan.

3. What caused the fouling?Th e fouling was caused by abnormal process conditions.

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70 Troubleshooting Rotating Machinery

4. What caused the abnormal process conditions?Th e upset was caused by abnormally high process temperatures due to a bad thermocouple.

We could conclude that a bad control tempera-ture value was the root cause of the fan bearing failure. One way to avoid this type of failure in the future would be to install multiple thermo-couples that would allow the control system to continue operating with a failed thermocouple. Or, have an alarm when the temperature at the thermocouple is outside an expected range.

To maximize machinery safety and reliability, we recommend these causal chain guidelines be followed:

1. It is best to begin the causal chain as early as possible. In the example above, it would behoove the machine owner to detect either oil contamination using oil analysis methods or bearing failure using vibration analysis methods as early as possible before bearing degra-dation symptoms are noted.

2. Th e most cost-eff ective means of preventing a failure, or a future occur-rence, is eliminating the latent root cause. In the fi rst example, the latent

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Causes Versus Symptoms 71

root cause is pressure washing. A pro-cedural change is required to make sure operators are instructed to avoid pres-sure washing machines as well as to avoid sensitive areas of machines.

3. To avoid costly secondary damage, employ proven analysis methods to detect machine faults in the earliest stages of failure. In the fi rst example, we can use oil analysis and vibration analysis methods to detect problems in the primary state.

4. Always strive to uncover the latent root cause of unwanted events. Th e latent root cause of a problem is the causal factor that, if properly addressed, will prevent a recurrence of the problem. Addressing possible causes that are not root causes will either have no eff ect or merely mask the real problem.

5.2 Summary

In this section, we have briefl y covered the diff erences between causes and symptoms and how multiple machine failure events can make up causal chains. All machinery professionals should have a solid working knowledge of the

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event types that can make up machine causal chains, i.e., latent root causes, physical root causes, intermediate events, symptoms, etc. Understanding machinery causal chains and the risks they represent will help you better man-age your machines and machine management processes.

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73

6Approach Field Troubleshooting Like a Reputable News Reporter

Reputable news reporters are trained to get all the facts on a given subject or event before writing or reporting a story. Facts are the basic building

Troubleshooting Rotating Machinery: Including Centrifugal Pumps and Compressors, Reciprocating Pumps and Compressors, Fans, Steam Turbines, Electric Motors, and More.

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blocks of all investigations. Without facts we are simply guessing about what may or may not have happened.

An accepted means of getting all the perti-nent information is by asking the questions that we will refer to as the Five Qs (5Qs). Th e Five Qs methodology is widely employed by news reporters, journalists, and researchers. Th ese investigators have found that a story or investiga-tion should be initiated by asking the following probing questions:

• What?• Who?• When?• Where?• Why?

Only when these questions are accurately answered can the investigator be assured that he or she has all the pieces to the puzzle required to pen a clear and complete story.

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Approach Field Troubleshooting 75

When troubleshooting, we need to rearrange the questions in the following order:

1. What seems to be the problem? Or, what are the symptoms? What is your assessment of the problem?

2. Who knows the most about the problem?

3. When do, or did, the symptoms show up?4. Where do the symptoms show up?5. Why is the problem occurring?

Asking the 5Qs in this order saves you time and saves company resources by asking certain key questions early in the investigation. Before spending time on “why”, the fi rst four questions have to be addressed.

In the sections to follow, we will investigate the 5Qs in more detail in order to obtain a deeper understanding of what each question means, how to think about them, and how they can be helpful in drawing the right conclusions. Th en, when all the basic facts are collected and under-stood, the investigator can proceed to uncover the true nature of the problem(s) involved and develop an action plan to correct the problem(s) at hand.

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77

7Th e “What” Questions

As a troubleshooter, we must act like an impar-tial news reporter and get all the pertinent facts before trying to write a complete story. We need to ask who, what, when, where, and why? In our experience, we believe it is best to start with “what” questions. Th e “what” questions help to defi ne the problem, describe it, and quantify it. A clear defi nition of the problem helps the trou-bleshooter focus on the pertinent issues at hand.

Th ere are fi ve “What” questions that need to be addressed. Th ey are

• What is the perceived problem or what are the symptoms?

• What is your assessment of the problem?

Troubleshooting Rotating Machinery: Including Centrifugal Pumps and Compressors, Reciprocating Pumps and Compressors, Fans, Steam Turbines, Electric Motors, and More.

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• What is at stake?• What is at risk?• What additional information or data is

needed?

Each of these queries will be addressed as follows.

7.1 What is the Problem or What Are the Symptoms?

Th e fi rst question to ask is: What seems to be the problem or what are the symptoms?

To troubleshoot, you must fi rst characterize the basic nature of the problem, that is, you must clearly determine what your symptoms are. Once the symptom or symptoms are identifi ed, you

Figure 7.1 Overheating electric motor.

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The “What” Questions 79

must next determine what potential causes can lead to your observed symptoms. Next, you need to methodically weed out each potential cause until only one remains. Recall the paint discoloration discussed in the previous section. Th is remaining potential cause will be the most likely root cause. (A root cause of a problem is the causal factor that, if properly addressed, will prevent a recurrence of the problem.) It is possible that you have several root causes. Addressing possible causes that are not the true root causes will either have no eff ect or merely mask the real problem.

Zeroing in on and clearly defi ning the symp-toms allows you to focus only on the potential causes that could possibly lead to the observed symptoms.

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For example, some of the most common com-plaints, or symptoms, from users of pumping systems are:

1. Flow too low2. Flow too high3. Unstable fl ow4. Pressure too high5. Pressure too low6. Power too high7. Power too low8. High vibrations or noisy

By postulating various possible causes of these symptoms, the troubleshooter can quickly hone in on the likely cause of the problem. Th e symp-tom of “fl ow too low” may be caused by the wrong impeller, low speed, pluggage, etc. By knowing these potential causes, the investigator avoids spending time on non-related potential causes that do not aff ect fl ow.

7.2 What Is Your Assessment of the Problem?

Th e point of this question is to determine if the perceived problem is really a problem at all. Th ere are many situations, such as detected vibration on a compressor bearing housing, that may be

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perceived as a problem, but when fully analyzed is not deemed a problem.

Consider this example: An operator places his or her hand on a bearing housing and deems it too hot. He returns later with an infrared tem-perature gun only to discover the temperature is 135 °F. Once the operator fi nds out that a temperature below 150 °F is fi ne, he can drop this concern and continue with his inspection round.

It is critical to make a proper assessment before continuing with the investigation. Th at is, you need to make sure that the data used is quanti-tative as opposed to qualitative. Too hot as per touch can be unreliable as opposed to a measur-ing instrument that is properly calibrated. If the assessment indicates there is no problem, then the issue should be dropped. Here are several other possible conclusions that could be drawn aft er machinery condition is collected and evaluated:

• Normal: If machine conditions are nor-mal, no further action is required.

• Trending upward, but below the action level: If machine conditions are clearly deteriorating, but below the action level, trending is recommended.

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• Trending upward, but above the action level: If machine conditions are clearly deteriorating and above the action level, a more aggressive monitoring plan is warranted, such as developing a repair plan and ensuring spare parts are available.

• Near or at the danger level: If machine conditions have reached the danger level, shutdown plans should be initiated.

• Above the danger level. If machine con-ditions are above the danger level, an immediate shutdown is recommended.

Figure 7.2 is an idealized plot of a machine’s mechanical condition with respect to time.

Conditions start

to change

Vibrations

Noise

Heat

Smoke

2 weeks2 days

10 min

Emergency stop

Ma

chin

e c

on

dit

ion

Time

3 months

Figure 7.2 Th e risk of waiting too long.

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The “What” Questions 83

It illustrates the consequences of waiting too long before taking action. First vibrations are noted, then noise, then heat, and then finally smoke. The best strategy is to properly moni-tor machines so that early clues to machine distress are found early, before serious damage occurs.

An important question is: How should a machine assessment be performed and what machine condition parameters should be evaluated? Th at’s where the reference Is My Machine OK? (IMMO?) comes in. Its sole purpose is to provide those who deal with industrial process machines a handy resource for assessing the potential risk of failure and providing a solid basis for reliable and safe machinery operation. It was developed to be taken into the fi eld by plant supervisors, maintenance personnel, and reliability profes-sionals so that informed decisions about their equipment can be made. It covers the most commonly used machinery condition param-eters, such as vibration, pulsations, temperature limits, lubrication, etc.

Th is reference is made up of three sections: 1) Evaluating Process Machines, which contains basic instruction and practical advice on evalu-ating the condition of machines, 2) Equipment Specifi c Assessments, which covers the evaluation

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of centrifugal pumps, steam turbines, electric motors, and piping, and 3) General Assessment Guidelines, which contains fi eld assessment methods, limits, and advice commonly employed to evaluate process machinery.

Table 7.1 is a cross-reference table that will help the reader fi nd the relevant condition assess-ment tables in Is My Machine OK? Th e hope is that together, this troubleshooting guide and Is My Machine OK? will provide fi eld person-nel with an integrated methodology to assess and troubleshoot most commonly process machines.

Table 7.1 Location of assessment guidelines inside "Is My Machine OK?

Equipment Type Location of Assessment Data

Piping vibration Chapter 11

Machinery vibration Chapter 13

Pressure pulsations Chapter 17

Pump performance Chapter 8

Compressor performance

Chapter 19, page 198 and Chapter 16, page 173

Lubrication Chapter 20

Bearing temperatures Chapter 19

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7.3 What Is at Stake?

In other words, what is the potential consequence if the present condition gets worse and results in a machine failure? Some possible consequences are:

• Personal injury• Environmental release• Lengthy machine outage• Production losses• Costly secondary machine damage• Loss of credibility• Loss of goodwill• Loss of customers

Consequences in industrial settings tend to fall into four main categories: 1) Safety related, 2)  economic risk related to repair costs, 3) economic risk related to process losses, and 4) environmental risk related to loss of contain-ment. Obviously not all of these consequences are equal. On a scale of 0 to 1,000,000, a seri-ous injury or death would be given a rating of 1,000,000, while a major repair may only have a rating of 10,000. Every organization has their own way of rating or ranking consequences. (Table 7.1a on page 71 in Chapter  7 (“Risk Ranking Machinery Issues”) of Is My Machine OK? provides some guidance on quantifying

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various types of consequences related to machin-ery failures.)

7.4 What Risk Is at Hand?

A more fundamental question to ask is: What risk am I taking by continuing to operate this machine? Risk is defi ned as the product of con-sequence times the probability of occurrence. Th e combination of the assessment results and the potential consequence is a measure of overall risk. Th e machinery analyst’s job is to determine the probability of failure in some prescribed time interval, such as time to the next planned over-haul or time to the next unit outage. Th e analyst must determine if the probability of failure is unlikely, possible, likely, or almost certain.

Aft er a fi eld assessment is conducted, you can evaluate the level of risk represented for a given situation. For example, if the probability of failure is possible but the consequence of a failure is low, the level of risk is low. However, if the probability of failure is possible but the consequence of a fail-ure is very high, then the current risk level is high. Th e calculation of risk can help you prioritize developing problems in order to properly assign resources to the problems representing the highest risk levels.

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7.5 What Additional Information Is Required?

Th e fi nal “what” question is: What addi-tional machine data do I need to collect? Th e answer to this question will be determined aft er performing an initial fi eld audit of the machine. (Chapter 6 in IMMO? contains detailed advice on how to perform an audit.) For complex machines consider inviting a mechanic, machinery professional, or other specialist to walk around the machine to assess the situation. Two sets of eyes are always better than one.

Once you have an idea of where the problem areas are and you have interviewed the “key personnel” (refer to the “who” questions in Chapter 8), you are ready to create a detailed test plan addressing the following points:

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• What data should be collected?• What types of probes or sensors should

be used?• What types of events should be

recorded, i.e., start-up, shutdown, low fl ow, etc.

• What analysis plots should be created?• Who should be involved in the data

analysis?• What precautions are required to

ensure the machine is not damaged during the testing?

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Addressing Vibration Problems

If during the fi eld audit phase of the investigation, vibration is found to be the predominate symptom, then a preliminary vibration analysis is recom-mended. A preliminary vibration analysis can save you time and money by helping the troubleshooter focus on the most probable causes and avoid pos-sible cause that are unlikely. Vibration analysis is a methodology that uses vibration characteristics, such as frequency and phase content, to determine the potential cause(s) of vibration.

An advanced knowledge of vibration analysis is not required to troubleshoot machinery; however, some knowledge of this fi eld is recommended. Chapters 14 and 15 briefl y cover vibration analysis and rotor-dynamics for those interested in learning the basics of these technologies and how they can assist in the troubleshooting process. When in doubt, bring in a vibration or rotordynamic expert to help you collect, analyze and interpret the vibration data.

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91

8Who Knows the Most About the Problem?

In this step of the troubleshooting process you need to ask yourself: Who knows the most about the problem? Th is question is a continuation of the data collection process. Regardless of how much reference material you have located on a given process machine or how much machine condition data you have collected, there are always additional valuable resources available to augment your overall knowledge of the process/machine system. As mentioned in Chapter 3 of this guide, it is important to maintain a holistic

Troubleshooting Rotating Machinery: Including Centrifugal Pumps and Compressors, Reciprocating Pumps and Compressors, Fans, Steam Turbines, Electric Motors, and More.

Robert X. Perez and Andrew P. Conkey. © 2016 Scrivener Publishing LLC. Published 2016 by John Wiley & Sons, Inc.

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view of a machine and its system. Th is means learning as much as you can about:

• Machine construction details. Bearing design, lubrication system details, seal design, etc.

• Control schemes. Is the machine oper-ating on level control, fl ow control, pressure control, etc.?

• Machine history• Known issues, such as leaks, alarms,

etc.

Learning about design and construction details can be as easy as studying the equipment manual for the machine in question. Th e project manu-als probably contain drawings and specifi cation with key mechanical details, such as bearing and seal designs, number of stages, etc., and design details, such as expected design fl ows, pressures, and temperatures, etc. However, the manual will not have a detailed history of the machine or describe any past issues and may not have any details of the current process con-trol systems.

To maximize your chances of success, your anal-ysis team needs to include

• Operations personnel• Process engineers

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Who Knows the Most About the Problem? 93

• Mechanics• Control professionals• Original equipment manufacturers

(OEM)

Operations personnel are the eyes, ears, and noses of a process organization. Th ey have a close-up view of what their machines are doing and know what’s normal and what’s not, that is, they are more likely to observe symptoms of an ailing machine. Th ey are also in a good position to recount the machine’s history and the overall historical context of a given problem.

Process engineers know the most about the process and about what special operating condi-tions may be encountered. Th is includes current and future conditions.

Mechanics are great sources of technical infor-mation. Th ey know how frequently a machine is

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failing and when it was last repaired. Th ey can also provide an opinion on the overall design and if any design issues are present, such as fl imsy shaft , a weak baseplate, poor seal design, and so forth. Th is is especially so if there is a constant need to continually repair the same component of the machine.

Control professionals are invaluable at explain-ing the control system and troubleshooting them if control problems are noted.

Original equipment manufacturers are the best resources for machine design details and fi nding out about known design issues. You should try to bring the OEMs in early on for complex prob-lems and for critical machines.

Information is power in the sense that the more information you have, the more likely you are to be able to successfully resolve a problem. Th e

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Who Knows the Most About the Problem? 95

name of the troubleshooting game is collecting as much data as possible to better understand what is really going on. Employing knowledgeable individuals with vested interests in the problem at hand increases your chances of gathering the right information to solve your problem in an expeditious and effi cient manner.

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97

9When Do the Symptoms Show Up?

“When” refers to the time when the problem has occurred or is occurring. “When” can be defi ned by 1) the time of day, 2) time relative to an event, 3) time relative to the present run time, or 4) time

Troubleshooting Rotating Machinery: Including Centrifugal Pumps and Compressors, Reciprocating Pumps and Compressors, Fans, Steam Turbines, Electric Motors, and More.

Robert X. Perez and Andrew P. Conkey. © 2016 Scrivener Publishing LLC. Published 2016 by John Wiley & Sons, Inc.

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98 Troubleshooting Rotating Machinery

relative to the machine’s lifetime. Let’s defi ne what is meant by these diff erent views of time:

a. Time of day – Th is relationship is fairly easy to understand. If a machine event, such as high vibration or a high bear-ing temperature, is happening during the heat of the day or immediately aft er a cold front blows in, the problem may be

temperature related.b. Time relative to an event – If a machine

event, such as high vibration or high bearing temperature, occurs at diff er-ent times of the day, but coincides with a defi nitive process event, the machine is trying to tell you something. For example, if a pump shakes violently every time the tower level drops below a certain level, cavitation is probably occurring. Other relative timing events could be recent bearing replacement, oil change, process upset, machine adjustments, pressure washing, and so forth.

c. Time relative to the machine’s present runtime – Th e present run time is the time since the last machine repair or overhaul. If a compressor is expected

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When Do the Symptoms Show Up? 99

to have a run time of six years and you are in the fi ft h year of a machine run, then you should expect some internal wear and degradation. Conversely, if the same compressor is in the fi rst day of a fresh overhaul, any issues experi-enced are probably not due to internal wear.

d. Time relative to the machine’s life-time  – Th is term describes the time from the fi rst installation of a machine and the time the problem was encoun-tered. For example: Let’s say that a compressor was installed in 1995 and was last overhauled in 2008. Th is means it’s been 17 years since the compressor was fi rst commissioned. Th e distinction here, as opposed to c), is that not all the parts needed to be replaced at the last overhaul cycle. Th erefore, there may be a number of components that are original and subject to deterioration.

Here is a set of examples illustrating how timing can be described: Assume there is a centrifugal compressor that has a thrust bearing temperature that is running 5 °F below the alarm limit. Aft er

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100 Troubleshooting Rotating Machinery

talking to the operators you collect the following information:

a) Time of day: Bearing temperature levels fl uctuate around 10 °F from day to night.

b) Time relative to an event:

Bearing temperatures seemed to jump up to current levels aft er an apparent surge event that occurred the previous week.

c) Time relative to the machine’s present runtime:

Th e last compressor overhaul was performed two years ago. An average compressor run time is six years.

d) Time relative to the machine’s lifetime:

Th e compressor was installed in 2004 (current year is 2012), which means, the compressor has been in service about eight years.

9.1 “When” Questions to Ask

Th ere are at least nine “when” questions to ask. Th e list is not in any order of priority:

1. Has this problem ever been seen before? If so, when was it last observed?

2. Has there been a recent repair to the machine under investigation?

3. Have there been any recent modifi -cations to the machine or auxiliary systems?

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When Do the Symptoms Show Up? 101

4. Have there been any changes to the operating procedures?

5. Where are we with respect to the repair cycle? (Recent repair or near end of life.)

6. Was the change in condition sudden or gradual? If sudden, does it coincide with an event?

7. Has anything changed recently in the process?

8. Was the change gradual or intermittent?9. Does there seem to be any correlation

to the time of day, ambient tempera-ture, load, process changes, or other events?

It could be benefi cial not to restrict the num-ber of people you ask about these various time events. One question might spark something in someone’s memory that could lead to some addi-tional useful information.

9.2 Ways to Display Time Related Data

Th ere are times when a machine problem requires that large quantities of time-based infor-mation be collected, digested, and then analyzed. Two useful ways to display sizable sets of time-related data are timelines and data trends. Th ese

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visual tools plot display information in a way that provides analysts a means of readily grasp-ing pertinent historical information in order to formulate potential theories and defi nitively rule out unlikely scenarios.

In the following sections, timelines and trend plots, and how to interpret them in order to understand what’s going on with your machine, are discussed. Timelines provide a mapping of discrete events in a particular time span, whereas trend plots provide a graphical means of display-ing process or machine condition data.

9.3 Timelines

A simple, yet powerful, troubleshooting tool is the timeline. A timeline can provide the reviewer with a synopsis of a machine history. It can quickly show if the machine has been reliable, how long it has been in service, or if there have been changes to its design or operating conditions. Timelines can be depicted in either a graphical representa-tion of events, as seen in Figure 9.1, or as a table of events as seen in Table 9.1. Both methods of data presentation allow the reader to quickly absorb key events that have taken place in a machine’s past. A timeline can be used to describe a machine’s entire operating lifetime or a few days before a problem is detected. Th e graphical timeline in Figure 9.1

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When Do the Symptoms Show Up? 103

shows that a compressor has experienced a num-ber of seal failures. Th e current seal leak alarm is probably an indication that a seal has failed again.

As an example, let’s review the tabular timeline in Table 9.1 that was developed aft er a steam turbine was not able to bring a centrifugal pump up to rated speed.

Th e details in this tabular timeline provide the reader with some key details: First it can be seen that the turbine has been in service for about 12 years, which suggests it was probably designed and installed properly. Next, it can be seen there have been several component failures in its his-tory, but none that are out of the ordinary, or unexpected. Most signifi cantly, it can be seen that the governor was replaced during the last steam turbine overhaul. At this point, the analyst

Compressor installed

August 2001

Compressor inboard

seal replaced

January 2004

Compressor inboard

seal replaced

August 2009

Compressor inboard

seal leak alarm

June 2013

Compressor outboard

seal replaced

March 2007

Compressor outboard

seals replaced

October 2011

Figure 9.1 Graphical timeline.

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104 Troubleshooting Rotating Machinery

should probably focus on a possible problem with the steam turbine overhaul or a governor issue. (We should probably defer any blame on the centrifugal pump as this time.) Th e most pru-dent move would be to focus on the governor and determine if it is functioning properly. If the gov-ernor checks out to be functioning properly, then consider the turbine overhaul with suspicion.

Th e next example will consider the tabular time-line in Table 9.2 that summarizes an electric

Table 9.1 Steam turbine timeline.

Date Details Comments

April, 2002 Steam turbine installed

May, 2010 Steam turbine overhauled

Turbine ran eight years from the last overhaul

June, 2012 Outboard packing replaced

Packing lasted two years.

June, 2013 Inboard packing replaced

Packing lasted three years.

November, 2013

Inboard bearing replaced

Failure was due to water in bearing housing

March, 2014

Steam turbine overhauled: Aft er the overhaul, the governor was replaced

Aft er the installation of the rebuilt steam turbine, they weren’t able to get the pump up to rated speed

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When Do the Symptoms Show Up? 105

Table 9.2 Electric motor timeline.

Date Details Comments

February, 2000

250 HP electric motor installed and commissioned

Th e motor drives a single stage centrifugal pump.

June, 2005 Electric motor overhauled

Motor ran over fi ve years from the last overhaul. Vibration were low aft er rebuild.

June, 2010 Electric motor overhauled

Motor ran fi ve years from the last overhaul. Vibration were low aft er rebuild.

June, 2013 Electric motor bearing failure

Bearing failed due to lube oil contamination.

November, 2013

Inboard bearing replaced

Failure was due to water in bearing housing.

March, 2014

Motor is tripping on high amps

During unit outage, the centrifugal pump impeller was changed out to a larger diameter in order to achieve more fl ow.

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106 Troubleshooting Rotating Machinery

motor that is continually shutting down due to high amps. Th is timeline shows that the motor was very reliable from the time it was installed in February 2000 until March 2014. During this time, there were no recorded occurrences of over-amping. Th e data in the table suggests that the over-amping is related to the centrifugal pump modifi cations done in March 2014.

Th ese two tabular examples illustrate how time-lines can be used to capture and display a series of discrete machinery events. However, if the available historical data is in the form of a con-tinuous or periodic data stream, trend plots are probably a better choice for data presentation and analysis.

9.4 Trend Plots

Th ere are fi ve trend types to keep in mind when asking the “when” questions:

• constant amplitude type data trends,• step change type data trends,• upward or downward type data trends,• correlation type, and• erratic data trends

Th ese types of trends are covered in more detail in Chapter 5 of Is My Machine OK? Here we will

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When Do the Symptoms Show Up? 107

briefl y illustrate what these data trend look like and discuss what they are trying to tell you.

A data series is a collection of related values. Th e data may represent machine load, machine vibra-tion, bearing temperature, a process fl ow, or any other variable of interest. Most data collected is rel-ative to time as digital acquisition systems (DAQs) are programmed to monitor at set time intervals. A time series or trend is when a data series is plotted or analyzed with respect to time. Trend plots are popular because they are easy to create and inter-pret. Th ey can be used to see what is happening to a machine or process variable over time and allow for possible prediction of what might happen in the future. Th e example trends in Figure 9.2 show the satisfaction rating of two product brands that are plotted with respect to time. We can make a few observations: 1) Th e satisfaction ratings of both brands are constantly improving and 2) Brand B is faring slightly better in rating trials.

Figure 9.3 shows two additional trend plot examples. One plot is that of a gradually increas-ing value and the other shows a step change in a measured value. Trend plots are useful because they provide visual representations of the mea-sured parameter over time, which can aid in the troubleshooting process. For example, if a step change occurred at the same time in a change in

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7.6

7.4

7.2

7.0

6.8

6.6

Brand A

Brand B

6.4

6.2

6.0Time period 1

Me

an

ra

tin

g (

10

pt

sca

le)

Time period 2 Time period 3 Time period 4

Figure 9.2 Trend plots.

the process, there may be a correlation between the two events that should be investigated. A gradually increasing trend plot may be an indi-cation of either a deteriorating internal or exter-nal component.

Th e key to analyzing trends is to review machine data in a time interval that frames the time of interest. Take for example, the data in Figure 9.3. Th e time span of 20 months with a one-month interval between data points is adequate to show the upward trends and the step change in the seventh month of the plot. If the span is too short or collected points are too far apart, critical

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When Do the Symptoms Show Up? 109

data could be lost or erroneous results could be observed. It is recommended that a wide time interval be reviewed fi rst so that the time of interest can be determined. Also, if a wide range of data points are available, it could be better to plot the points on a larger interval than on the actual one (daily data collected, but plot on a weekly trend as an example). Th is could help in observing the trend without being distracted by daily variances in operations. Once critical events are identifi ed, the time interval can be tightened, or reduced, in order to glean details of an event or events.

7

Gradual upward trend

Step change6

5

4

3

2

1

0

0 5 10 15

Month

Trend plot examplesA

mp

litu

de

20 25

Figure 9.3 Gradual increase vs. a stepped response.

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110 Troubleshooting Rotating Machinery

9.5 Constant Amplitude Trends

A constant value plot can be observed in Figure 9.4. Although there is a fl uctuation in the data the plot does indicate that nothing is chang-ing relative to a mean or average value. Th is could be good or bad. If amplitudes are always low rela-tive to an alarm level, that’s good, but if ampli-tudes have been high relative to an alarm level from day one, the trend may mean that you are probably dealing with a design issue.

9.6 Step Changes

As discussed for Figure 9.3, a step change plot is telling you there has been a sudden change inside

1.400

1.200

1.000

0.800

0.600

0.400

0.200

0.0000 5 10 15 20

Low High

Time

% o

f a

larm

lev

el

25 30 35

Figure 9.4 Average constant amplitude trends.

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When Do the Symptoms Show Up? 111

the machine or in the process. Step changes, as seen in Figure 9.5, can be a jump up, or a jump down. Trending other factors, such as process, to the trend in question can provide insight. As an example, if there has been no observed change in the process, this may be an indication of sudden damage inside the machine.

9.7 Gradual Versus Rapidly Changing Trends

An upward or downward trend plot as seen in Figure 9.6 is telling you that something is chang-ing either in the machine or due to a process eff ect. Th e key to understanding the trend is determining

1.60

1.40

1.20

1.00

0.80

0.60

0.40

0.20

0.000 5 10 15

Upward step Downward step

20

Time

% o

f a

larm

lev

el

25 30 35

Figure 9.5 Trends with step changes.

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112 Troubleshooting Rotating Machinery

1) when the change in slope occurred and 2) what the rate of change is relative to the average life of the machine. A change in slope close to a process event may be telling you the process is somehow involved in the change in condition. However, if the slope is gradual and at the end of a machine run, the trend may be signaling that the machine is simply at the end of its serviceable life.

Another trend plot possibility is a trend indicat-ing a rapidly changing machine parameter. You can see in Figure 7.2 that as a machine’s condition deteriorates, the time interval between diff erent stages of degradation tends to decrease with each subsequent stage of condition. For example, if the time between high vibration and a high bearing

1.40

1.20

1.00

0.80

0.60

0.40

0.20

0.000 5 10

Upward trend Downward trend Linear (upward trend) Linear (Downward trend)

15 20Time

% o

f a

larm

lev

el

25 30 35

Figure 9.6 Upward and downward trends.

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When Do the Symptoms Show Up? 113

temperature was two weeks, then the time between the high bearing temperature and indication of smoke will be two days, and so on. One way to evaluate the potential for a catastrophic failure is to calculate the rate of change of the condition parameter in question. For example, if the vibra-tion level on a machine doubles in 24 hours, then we can say that there has been a 100% change in the parameter in a day, which should be consid-ered a rapid increase. In contrast, a 100% change in a month should be considered a much more gradual rate of change in machine condition.

Takeaway: A rapid change in a machine param-eter, such as vibration, bearing temperatures, rotor or rod position, etc., should always be cause for concern because it may signal an impending catastrophic machine failure. If critical condition parameters are changing at the rate 10% to 20% per month or more slowly, then there is time to study the problem in more detail and develop a plan of attack. However, if machine condition parameters are changing at a rate of 10% to 20% per day or more rapidly, then there is little time to react. It is time to bring the machine down for repair, immediately.

9.8 Correlations

Figure 9.7 shows a trend plot of ambient tem-perature, gas turbine power, and thrust bearing

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temperature. By inspection, it can be seen that these values are interrelated. If you plotted the thrust bearing temperature versus the ambient temperature you would get a linear plot similar to Figure 9.8. Th is plot shows that there is a strong correlation between the ambient temperature and the bearing temperature. Correlation plots are useful to determine what factors have the greatest impact on the machine parameters of interest.

9.9 Speed-Related Issues

Two types of correlations that are important to always keep in mind are 1) vibration changes

180

160

140

120

100

80

60

40

20

00 10 20 30

Time (hrs)

Se

e le

ge

nd

fo

r u

nit

s

40

Ambient temp Output power Bearing temp

50

1) Ambient temp is in F2) Output power is % of rated power3) Bearing temp is in F

60

Figure 9.7 Th ere seems to be a correlation between these machine readings.

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When Do the Symptoms Show Up? 115

related to machine speed and 2) pressure pulsa-tion changes related to machine speed. Sudden increases in vibration or pulsation levels are indications of critical speeds or resonance. Th is topic is covered in detail in Chapter 18 of Is My Machine OK?

One way to readily identify a resonance is to fi rst record the raw vibration data at a given location, over the speed range of interest and then plot the associated vibration spectra over the recorded speed range. (In this example, piping vibration on a reciprocating compressor is analyzed.) Th is composite plot, as shown in Figure 9.9, is called a

180

170

160

150

140

y = 0.9998x + 100.26

R2 = 0.9855

130

12020 25 30 35 40 45 50

Ambient air temperature (F)

Be

ari

ng

te

mp

era

ture

(F

)

55 60 65 70

Figure 9.8 Correlation plot shows a strong correlation between the ambient air temperature and the bearing temperature.

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116 Troubleshooting Rotating Machinery

speed raster (or waterfall). Th is speed raster shown at the top of the fi gure represents the machine sweep speed range from 850 to 1000  rpm. Th e plots at the very bottom of the fi gure represent 1x, 2x, 3x, etc., slices of the waterfall. It’s easy to see by inspection that the 3x piping vibration components exceed the “correction” criteria as it peaks at 15 mils. From the speed raster, you can determine the peak 3x amplitude appears at about 1000 rpm compressor speed.

Figure 9.10 shows how to determine if the prob-lem is vibration or pulsation related. Here both

1100

1050

1000 rpm = 16.7 Hz

Increasing pump speed

1 DIV

15 mils @3X, or ≈49 Hz

Response of pipeCorrection

1000

950

900

850

800

750

7000 20 40 60 80 100

Frequency (Hz)

Sp

ee

d (

RP

M)

120 140 160 180 200

Figure 9.9 Speed raster.

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When Do the Symptoms Show Up? 117

vibration and pressure pulsation data are plot-ted together versus machine speed. Th e plot clearly shows the location of the vibration reso-nance and pulsation resonance. Keep in mind that pulsation data should be taken under full load conditions, i.e., full pressure and rated fl ow conditions.

9.10 Erratic Amplitude

Erratic amplitude plots (Figure 9.11) are more difficult to interpret, but can also be useful. Erratic amplitude plots suggest there is no

Case IV

Vibration

Frequency (Hz)

Pulsation

Figure 9.10 Plotting vibration and pulsation data together to diff erentiate between vibration and pulsation resonances.

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118 Troubleshooting Rotating Machinery

clear coincidence between the value of interest and any process events. Additional testing may be required to verify if the trend is truly erratic or not.

Now that we have covered “when” questions, here are some examples of how “when” questions can help uncover possible causes of machinery problems:

a. High vibration aft er repair—Th is may be caused by an improper assembly. Additional analysis can either confi rm or refute this theory.

1.4

1.2

1

0.8

0.6

0.4

0.2

00 5 10 15 20

Time (min)

% o

f a

larm

lev

el

25 30

Figure 9.11 Erratic data.

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When Do the Symptoms Show Up? 119

b. Low fl ow aft er repair—Th is may be caused by the installation of the wrong impeller. A performance assessment can either confi rm or refute this theory.

c. Gradual increase in bearing temps—One possible cause could be oil cooler fouling. Performing an exchanger performance evaluation could deter-mine if this is a likely cause of higher temperatures.

d. Sudden increase in motor amps—A sudden increase in gas density will cer-tainly lead to higher motor amps. A gas analysis can help confi rm or refute this theory.

e. Knocking disappears under load—Th is eff ect is sometimes called a “load knock.” When the rod load is low, the rod and crosshead can move freely from one end of a bushing clearance to the other, thus causing a knock. Conversely, when there is a suffi cient rod load, the rod and crosshead is locked into one position and knocking sounds disappear.

f. Motor vibration that appears only under a load—Th ere are various electrical and

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magnetic problems that only show up under a signifi cant current load.

Aft er you have completed this portion of the investigation, you should have a fairly good idea of when the problem appeared or is recurring. You can now proceed to the “where” questions.

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10Where Do the Symptoms Show Up?

Th e location of the problem can provide impor-tant insights into the nature of the problem. To zero in on the problem, here are some key questions to ask:

• Is the problem occurring on the driver, driven equipment, gear box, etc.? Th e answer to this question will identify what machine type that is acting up and help direct you to the proper trouble-shooting guide.

• What part of the machine is aff ected?• Is the entire machine aff ected?

Troubleshooting Rotating Machinery: Including Centrifugal Pumps and Compressors, Reciprocating Pumps and Compressors, Fans, Steam Turbines, Electric Motors, and More.

Robert X. Perez and Andrew P. Conkey. © 2016 Scrivener Publishing LLC. Published 2016 by John Wiley & Sons, Inc.

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• Is the problem isolated to particular bearing?

• Is the problem concentrated in one area of the machine or baseplate?

• Are multiple machines aff ected? Th e answer to this question will determine if it is a machine issue or a system issue. If multiple machines are aff ected, there is probably some type of system problem involved. For example, a com-mon plugged suction strainer will aff ect all pumps connected to it. However, if only one machine is aff ected, it is prob-ably a machine problem.

10.1 Locating a Machine-Train Problem

Let’s consider the pump train in Figure 10.1, where we have an electric motor driving a cen-trifugal pump. Commonly used conventions for machine locations are shown. Bearing locations here are defi ned as: 1) pump drive end bearing, 2) pump opposite drive end bearing, 3) motor drive end bearing, and 4) motor opposite drive end bearing. (Th e drive end locations are those closest to the drive coupling.) Th ese positions are broken down further into vertical, horizon-tal, and axial positions. Th e baseplate positions can be similarly defi ned as follows: 1) northwest

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Where Do the Symptoms Show Up? 123

corner, 2) northeast corner, 3) southwest corner, and 4) southeast corner. Additional baseplate positions can be defi ned as needed.

Reciprocating compressors have their own unique method of identifying locations of interest. For example, every gas compression cylinder with a piston and piston rod that is connected to the com-pressor crankshaft is called a throw. It is common to defi ne the throw closest to the fl ywheel as the #1 throw. Th e next throw is the #2 throw and so on until all the throws are numbered. Furthermore, it is also important to identify the compressor valves on each given throw. Figure 10.2 illustrates how compressor valves are commonly identifi ed. You can use these two naming conventions to iden-tify a specifi c valve on a compressor as follows:

Motor drive

end

Motor

opposite

drive endPump

drive end

Pump opposite

drive end

NW

NE

SW

SE

Figure 10.1 Identifying vibration measurement locations.

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124 Troubleshooting Rotating Machinery

Th e crank-end suction valve on throw #3 is run-ning hot. Since there are typically multiple valves on each end of a cylinder, a further refi nement of the valve location may be necessary to pinpoint the location of the problem, such as the north or south suction valve, or right or left (facing the crank case) suction valve on the throw #3 is run-ning hot.

Horizontal, vertical, and axial vibration data can be collected on a reciprocating compres-sor’s crankcase when required to conduct detailed assessments and analyses. Location identifi ers such as fl ywheel end, driven end, opposite of fl ywheel, opposite of driver end can be used to pinpoint a specifi c machine location. “Horizontal crankcase position at the fl ywheel end” is an example of a crankcase location description.

Crank-end

suction valve

Head-end

suction valve

Head-end

discharge valve

Crank-end

discharge valve

Figure 10.2 Reciprocating compressor location notations.

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Where Do the Symptoms Show Up? 125

Here are some examples of what the location of a given symptom may be telling you.

1. High vibration levels at inboard loca-tion of machines may be telling you that misalignment is present.

2. High vertical vibration level relative to horizontal vibration level on a machine may be indicating you have a grout issue or a broken hold-down bolt. Gathering baseplate vibration data across the entire baseplate to generate mode shape of the entire baseplate will help determine if it’s a localized issue or if the entire base-plate needs repair or modifi cation.

3. A large diff erence between and verti-cal vibration level relative to horizontal vibration level on a machine may indi-cate you have a resonance or critical speed of some kind. A ratio vertical to horizontal vibration levels of 4 to 1 or greater (or 0.25 to 1 or less depending on the orientation of the resonance or critical) is a good indication of a reso-nance or critical speed. (See Chapter 18 in Is My Machine OK? for additional insight into this topic.)

4. Another cause of high vertical vibration could be inadequate vertical support

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126 Troubleshooting Rotating Machinery

stiff ness, as suggested in Figure 10.3. A lack of stiff ness in the support member under the motor and fan could be result in high vertical, as well as horizontal, vibration levels throughout the motor/fan train. A modal analysis of the entire structure would be required confi rm or refute this supposition.

5. High temperatures on all bearings in a given machine may be telling you there’s a common lubrication problem of some kind—perhaps the oil properties have degraded due to contamination or the oil cooling system is no longer able to pro-vide the oil fl ow required. However, only a single hot bearing in a machine may signal that either there is a design issue,

LoosenessCoupling

issue

Bearing

defects

Broken/chipped/

worn tooth

ImbalanceShaft

misalignment Lubrication

Gearbox and fan support beam

Figure 10.3 Cooling fan support structure.

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Where Do the Symptoms Show Up? 127

that there has been a load change or that the bearing is failing. For example, a sudden increase in the thrust bearing temperature, with all the radial bearing temperatures remaining normal, usu-ally means either that the thrust bearing is failing or that the rotor overall thrust loading has changed. Look for recent changes in the operating conditions to explain possible thrust bearing tem-peratures jumps. Rotor fouling can also create higher than normal thrust loads and therefore higher than normal thrust bearing temperatures.

6. A high temperature on the discharge of a reciprocation compressor may be an indication of a high compressor ratio or internal problem. Th e way to distin-guish between these two possibilities is to fi rst calculate the theoretical dis-charge temperature (refer to Chapter 19 of IMMO?) and compare your calcu-lated valve to that observed. If there’s a large discrepancy, you can look for hot valves covers. A localized high temper-ature on a compressor valve is a good indication of a bad or failing valve. (Note: A hot valve may also be an indi-cation of a bad valve seat or gasket.)

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128 Troubleshooting Rotating Machinery

10.2 Troubleshooting Problems Involving Multiple Machine-Trains

Here is an example of a situation involving mul-tiple process machines installations. Let’s assume there are two pumps in the same application. One is the main pump and the other is the spare pump. Th ey are both taking suction from a pro-cess tower with a full level of fl uid. Both pumps were installed fi ve years ago and have provided reliable service since their commissioning. Suddenly, the main pump begins to lose fl ow, so fl ow is switched to the spare, which seems to pro-vide adequate fl ow.

Th e fact that the spare pump is able to provide normal fl ow suggests that we are dealing with a problem that is specifi c to the main pump or its piping system. We can also conclude that we are not dealing with a pump design problem, since that spare pump is able to provide the rated fl ow. Th ese facts lead us to investigate the main pump and its piping system. Possible problems that could suddenly aff ect the main pump and its pip-ing are:

1. Closed or partially closed discharge valve in the main pump

2. Plugged suction piping on the main pump

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Where Do the Symptoms Show Up? 129

3. Plugged discharge pump on the main pump

4. Worn-out main pump

Conversely, if we had found that neither pump was able to pump rated fl ow, we would have to consider possible causes that could aff ect both pumps, such as an open spillback line, low tower level, etc.

Here is another example of a problem involving multiple machine trains: Let’s assume there are three identical cooling water pumps, driven by steam turbines, and they have all provided reli-able service for years. Now you fi nd that only two of the steam turbines are able to bring the pumps up to full speed and rated fl ow condi-tions; the third pump is unable to reach rated speed or provide rated fl ow. Th ese observations point to the real possibility that we are dealing with a pump-train specifi c issue. In this case, it would be prudent to check the following items on the steam turbine fi rst before proceeding any further:

1. Check the governor speed setting2. Ensure that the proper number of hand

valves are open3. Ensure that the inlet steam valve to the

turbine is fully open

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130 Troubleshooting Rotating Machinery

4. Ensure that the governor is functioning properly

5. Check to see if the inlet steam strainer is plugged

If the cause of the problem has not been uncov-ered at this point, you then must consider inter-nal steam turbine issues and then pump issues.

Take away: When machine trains in identical services are all acting up in a similar manner, investigate causal factors that are common to all of them. However, if only one machine train in a group is acting up, look to issues that are unique to the problematic unit.

10.3 Multiple Versus Single Machine Train Examples

Here are two realistic examples that demon-strate the diff erences between possible causes of multiple machine trains exhibiting the same symptoms and the possible causes of only a sin-gle machine train exhibiting a symptom. (Note: Th ere are many more possible causes that could lead to a low-fl ow condition in centrifugal com-pressors and pumps. Only a few potential causes are shown in these examples for illustration purposes.)

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Where Do the Symptoms Show Up? 131

Centrifugal Compressor Example (see Table 10.1): Th e table below shows a compari-son of what to consider when dealing with sev-eral centrifugal compressors in the same service that are providing less than the expected fl ow, versus what to consider when dealing with a single centrifugal compressor that is providing less than the expected fl ow.

Centrifugal Pump Example (see Table 10.2): Th e table below shows a comparison of what to consider when dealing with several centrifugal pumps in the same service that are providing less than the expected fl ow, versus what to consider when dealing with a single centrifugal pump that is providing less than the expected fl ow.

Table 10.1 Centrifugal compressor example.

Symptom

Possible Causes if Symptom is Common to Multiple Machine Trains

Possible Causes if Symptom Only Shows up on a Single Machine

Low Flow on a Centrifugal Compressor

1. Design issue common to all compressors

1. Worn internal clearances

2. Molecular weight of gas lower than design

2. Driver issue

3. Low suction pressure 3. Plugged suction strainer

4. High discharge pressure

4. Wrong impeller(s)

5. Suction temperature higher than design

5. Wrong speed set point

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132 Troubleshooting Rotating Machinery

10.4 Analyzing Noises, Pings, and Knocks

Indications such as mechanical vibration and high temperature are typically localized eff ects that are relative easy to pinpoint and analyze. For example,

Table 10.2 Centrifugal pump example.

Symptom

Possible Causes if Symptom is Common to Multiple Machine Trains

Possible Causes if Symptom Only Shows up on a Single Machine

Low fl ow on a Centrifugal Pump

1. Design issue common to all pumps

1. Worn internal clearances

2. Specifi c gravity of pumped fl uid is too low

2. Driver issue

3. Low suction pressure 3. Plugged suction strainer

4. Tower level too low 4. Wrong impeller(s)

5. High discharge pressure

5. Wrong speed set point

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Where Do the Symptoms Show Up? 133

normally radial vibration occurs in the plane where signifi cant shaft defl ection is occurring and high temperature eff ects are not transmitted very far from the heat source. In contrast, anyone who has dealt with machinery noises and knocks can attest to the fact that their analysis can be confounding. Th is is due to the fact that machinery sounds and noises can be transmitted throughout the machine and amplifi ed by machine elements. A problem located at one end of a machine or line may seem to originate at the opposite end of a machine or line due to sound energy transmission. For this reason, it is best not to use sound as the sole means of analyzing a machine.

Here are some common examples of noise issues:

1. Knocking of a reciprocating compressor2. Noisy rolling element bearing3. Rattling due to a loose rotating element

on a rotor4. Banging due to a loose fl apper in a

check valve5. Leaking relief valve

Each of these issues is unique and requires a diff erent strategy to correctly identify them in the fi eld. For example, let’s consider the analy-sis of knocking on a reciprocating compressor. Isolating the source of the knock is challenging

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134 Troubleshooting Rotating Machinery

for even experienced analysts because knock-ing sounds can be transmitted throughout the compressor frame and throws. An analyst may approach this type of problem by using vibration analysis in conjunction with sound to determine when the knock occurs relative to the crank’s rotation. Th e relative phase timing of when the knock occurs relative to events occurring dur-ing the combustion or combustion cycle can help pinpoint the source of the knock.

Th ere are several technologies that can assist you in analyzing machine noises:

1. Vibration analysis, which can help identify characteristic frequencies of the vibration and shed light on the cause of the noise.

2. Ultrasonic analysis, which can be help-ful in zeroing in on the source of the noise. An electronic process called “heterodyning”, which is built in to some ultrasonic instruments, can translate ultrasounds sensed by the instrument into audible sounds that the user can hear and recognize through headphones.

3. Stethoscope, which is a low-tech means of zeroing in on the source of the noise.

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Where Do the Symptoms Show Up? 135

In summary, we have to be careful not to be fooled by machine noise. Its actual source and nature can be masked by many complex factors. Use the presence of noise as a starting point and then use other analysis tools to determine what is really going on. To uncover the true nature of the noise, you may need to use another 5Q line of investigation, such as: When is the noise most noticeable? With practice you will improve your ability to decipher machinery noises.

10.5 Seeing the Light at the End of the Tunnel

At this point you should now have a fairly good idea of where the problem is occurring. Th is means you have completed the fi rst four Qs and are now ready to proceed to the fi nal step in the troubleshooting process. Carefully study and discuss what you have learned so far with the other group members before proceeding to the next chapter.

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137

11Why Is the Problem Occurring?

We have found that the causes of machine prob-lems are quite oft en elementary in nature, such as low fl ow being caused by an open bypass or plugged suction strainer or motor overamping resulting from a compressor’s inlet gas being heavier than the design value. For this reason, we recommend that, at the outset of an investi-gation, the troubleshooter assume the root cause of a machine problem is straightforward and eas-ily corrected. At this point all that is required to identify the nature and cause of the problems is basic machine information, such as pressures, temperatures, overall vibration, amp loading, etc., and logic.

Troubleshooting Rotating Machinery: Including Centrifugal Pumps and Compressors, Reciprocating Pumps and Compressors, Fans, Steam Turbines, Electric Motors, and More.

Robert X. Perez and Andrew P. Conkey. © 2016 Scrivener Publishing LLC. Published 2016 by John Wiley & Sons, Inc.

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138 Troubleshooting Rotating Machinery

If the solution to the machinery problem has not been found quickly, it suggests the problem is probably complex or unique. Once you have evaluated all the common potential root causes and found they do not apply to your observa-tion, you should then move on to the more esoteric potential root causes. Th is situation calls for more advanced methods to approach the problem. At this point the troubleshooter must ensure that all those participating in the troubleshooting process understand the prob-lem by developing a precise problem statement. Here are some examples of detailed problem statements:

Example #1:

Th e outboard bearing on the Main Feed Pump is running at high temperature (>210 °F). Th e operator reported this issue was fi rst detected early this week. Th e temperature seems to be constant and does not vary with load to time of day.

Example #2:

High vibration levels are seen on all Hydrogen Recycle Compressor when the speed reaches 12000 rpm. Th is is a new compressor that was installed last month. Th e vibration levels are very sensitive to load and speed.

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Why Is the Problem Occurring? 139

11.1 Fitting the Pieces Together

Once you can write a clear problem statement similar to the ones above, you probably already have a good idea of what the problem is because you know what the symptoms are, when they occurred or are recurring, and where the prob-lem seems to be showing up. Th e next step is put-ting all the pieces together in order to see what possible cause is the most plausible.

Th e best method that we have found to confi rm or refute potential causes is the cause mapping method. (Notes: 1.Th e fault tree method, which is similar to cause mapping, can also be used by the reader if he or she wishes to. 2. Visit http://www.thinkreliability.com/ for more information about cause mapping.) Cause mapping is a visual method of displaying the failure or problem under inves-tigation along with all the potential causes of this failure or problem (see Figure 11.1). In one view,

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the reader can see how all the potential causes are related to the failure or problem at hand.

Let’s study this cause map example in some detail. Cause maps are read from left to right. Th e box at the far left (“High Pump Vibration”) represents the fi nal step in the causal chain.*

* Readers will notice that all the cause maps in this book have arrows that face

toward the left . Th is is because cause map arrows face in the direction of time

High pump

vibration

Cavitation

Plugged

suction

Low tower

level

Low tower

pressure

Broken grout

Poor grout job

Weak

baseplate

Imbalance

Alignment

Lack of

baseplate

stiffness

Broken pump

anchor bolts

Evidence:

No high 1x

vibration

Evidence:

Alignment

OK

OR

OR

OR

Figure 11.1 Cause map example.

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Why Is the Problem Occurring? 141

Here, the boxes at the far right of this example represent all the potential fi rst steps in possible causal chains that could lead to a “High Pump Vibration” event. Every path from right to left is a possible chain of events. Let’s follow the chain of events at the top of the cause map. Going from right to left , we would read the chain as follows: A plugged suction could lead to cavitation which in turn could lead to high pump vibration. Th is causal map could be continued to the right by asking: What could lead to a plugged suction and so forth? For simplicity, we choose to stop the cause map at this point.

One advantage of a cause map is the ability to pare down the causal tree by testing the various causal chains against the information collected. For example, one of the causal chains read as follows: Alignment leads to pump vibration. If the align-ment is found to be within specifi cations, you can cross this possibility out and go to the next possi-bility. If the vibration spectra from the pump do not show any predominant running speed com-ponents, i.e., any 1x vibration peak, you can cross out that possibility of mass imbalance being pres-ent and go to the next causal chain. Eventually

progression, meaning that the fi nal event [later in time] is found at the far left

and all potential initiating events [earlier in time] are found on the far right.

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you will be left with one causal chain remaining. Th is causal chain is the most probable cause.

11.2 Reciprocating Compressor Example

Let’s consider a cause map for determining the cause of a high discharge temperature on

OR

OR

OR

Fouled valve

Broken valve

Internal

mechanical

issue

High

discharge

temperature

Leaking

piston

rings

Leaking

volume

unloader

Evidence: PV analysis

shows no internal

issues

Evidence:

Comp. ratio

normal

Fouled inlet

cooler

High

compressor

ratio

High suction

temperature

Evidence:

suction

temp.

normal Open

start-up

recycle valve

Figure 11.2 Reciprocating compressor fault tree.

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Why Is the Problem Occurring? 143

a reciprocation compressor (see Figure 11.2). For the sake of simplicity, we can start from the bottom up. If we fi nd that the suction tem-perature is normal, we can move up to the next possibility. Next, if we fi nd that the compres-sion ratio is normal, we can move up to the next possibility. Th ere are four remaining possibili-ties in the cause map:

1. Fouled valve(s)2. Broken valve(s)3. Leaking piston rings4. Leaking volume unloader

If a compressor performance analysis indicates there are no internal problems, we can turn our attention to the valves. Using an infrared tem-perature gun, all valve cap temperatures should be checked. Any valve caps running signifi cantly higher than the rest of the cylinder indicate the probable location of bad valves. Th is is a good example of how the location of a problem can provide vital information concerning the nature of the problem.

11.3 Troubleshooting Matrices

To save time, we have gathered basic trou-bleshooting matrices and tables for common

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144 Troubleshooting Rotating Machinery

process machine types in Appendix B. There is also a special matrix that covers hot bear-ing issues. Appendix B has troubleshooting guides for:

1. Centrifugal Pumps2. Centrifugal Compressors3. Reciprocating Compressors4. Reciprocating Pumps5. Fans6. Steam Turbines7. Electric Motors8. Hot Bearing Issues

Consider Appendix B as a starting point for troubleshooting. You should use whatever resources at your disposal to identify all the possible causes that should be considered. The original equipment manufacturer, equipment manuals, in-house experts, and consultants are all potential information sources that can be used to augment the basic matrices and tables in Appendix B.

11.4 Assessing Machine with Multiple Symptoms

In the real world, we rarely see straightforward, “textbook”-quality machine issues. Instead, there

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Why Is the Problem Occurring? 145

are complications that can oft en cloud the true nature of a machinery problem. A less than ideal foundation, poor piping fl ow conditions, piping strain, etc., can all result in complex secondary eff ects that can produce a set of symptoms that can be diffi cult to analyze.

Machinery troubleshooting becomes even more complicated when dealing with multiple symp-toms that seem to be unrelated. One example of this situation would be a machine that is vibrating and has high bearing temperatures. Is the vibration problem causing a bearing issue or is the high bear-ing temperature issue causing the high vibration? How does a troubleshooter attack this situation?

Th ere are two possibilities:

1. Th e symptoms are completely unre-lated.

2. Th e symptoms are interrelated.

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146 Troubleshooting Rotating Machinery

Here is a general approach that can help you make sense of a multisymptom situation:

Start by postulating a machine situation that could lead to all of the observed symptoms. If a plausible machine condition can be found that can explain all the observed system, then proceed with your analysis based on your hypothesis. If no conceivable machine condition can be found to explain all the systems, assume you are dealing with multiple maladies. If you suspect multiple issues, address the most pressing issue fi rst. For example, if there is a temperature falling in the danger region, but vibration is at a marginal level, go aft er the temperature issue fi rst. Once one machine malady is identifi ed and corrected, you can then proceed with the next most press-ing issues, and so on.

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147

12Analyze, Test, Act, and Confi rm (Repeat as Needed)

Complex troubleshooting is oft en an itera-tive process, which requires the investigator to follow a number of promising paths and leads before a fi nal solution is found. Various approaches, analysis methods, and fi eld trials may be required before the problem is properly identifi ed and clearly understood. Th ere may be false starts and blind alleys encountered along the way before the actual physical root cause is found and properly addressed.

Figure 12.1 depicts how a troubleshooter must hone in on the true cause of a problem. First, he is faced with considering the entire “universe” of possible causes. Using an iterative process,

Troubleshooting Rotating Machinery: Including Centrifugal Pumps and Compressors, Reciprocating Pumps and Compressors, Fans, Steam Turbines, Electric Motors, and More.

Robert X. Perez and Andrew P. Conkey. © 2016 Scrivener Publishing LLC. Published 2016 by John Wiley & Sons, Inc.

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148 Troubleshooting Rotating Machinery

the investigator slowly and deliberately zeros in on the cause of the problem. Gradually, through persistence and investigation skills, the list of viable causes shrinks until the physical root cause is identifi ed.

Remember to always start your investigation by checking those factors that are the easiest to verify fi rst. You may quickly discover the prob-lem is simple in nature. For example, a low-fl ow issue might be due to operating the pump at the wrong speed, having a pump rotor turning in the wrong direction, or having a plugged suction strainer. Once the obvious things are ruled out, you can consider more complex possibilities, such as a pluggage in the suction vessel or dis-charge piping.

The universe of possible causes

First pass

Second passThird pass

Root cause

Figure 12.1 Zeroing in on the true nature of the problem.

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Analyze, Test, Act, and Confirm 149

Consider this example: First you determine the problem is probably related to the steam turbine that is driving a centrifugal compressor (fi rst pass). Th is revelation allows you to ignore the rest of the compressor train at this time. Next, your initial fi eld analysis reveals you have a vibra-tion problem (second pass). Th is observation allows you to concentrate on only those potential causes that could be related to vibration. Th en, you determine the problem is centered around the opposite drive end (ODE) bearing housing (third pass). Th is discovery allows you to concen-trate your analysis eff orts further, allowing you to perform detailed vibration survey. Eventually a vibration mode shape analysis on the steam turbine reveals a lack of stiff ness due to broken grout under the ODE bearing housing (Physical Root Cause).

Th is example illustrates that problems are rarely solved during the fi rst pass. Th ere may be times you get lucky and hit on the root cause on your fi rst stab; but typically it is the methodical, per-sistent troubleshooter that discovers the true root cause of a complex problem. Th ere have been instances noted by one of the authors in which it has taken years and multiple occur-rences of the problem to fully understand what is really going on.

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12.1 Th e Iterative Path to the Final Solution

Aft er you have systematically analyzed all the data and observations, you should have a good idea about what is going on and what the most probable cause of the problem is. At this point your options are to:

a. Accept that you have uncovered the most probable cause and act on that knowledge or

b. Develop new theories that can be tested under fi eld conditions in order to increase the probability of success. Th e more plausible causal chains that are postulated the better your chances of success. (Go to Appendix B to review troubleshooting matrices for common process machines. Th ese matrices may be useful for developing a list of plau-sible root causes.)

c. When applicable, use analytical mod-els, such as rotordynamic or compu-tational fl uid dynamic modeling to validate theories.

d. If you are not confi dent that the root cause has been found, you should go back to the “what” questions to redefi ne the issue and decide if additional data or

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Analyze, Test, Act, and Confirm 151

testing is required. For example, let’s say you are analyzing a hot journal bearing and found that oil fl ow has little eff ect on the bearing temperature. You discovered that varying the oil supply pressure by 5 psi only changed the bearing tempera-ture by 1 or 2 degrees. You also found that the supply oil temperature is nor-mal. Using this new information you can redefi ne the problem as follows: Th ere is a hot inboard radial bearing on the Main Charge Pump. Th e oil supply temperature to the bearing is normal. We found that varying the oil supply pressure had very little eff ect on the bearing temperature. We will now look to see of the bearing temperature increase correlates with any recent process event. Th e troubleshooter can continue on this action loop until the problem is resolved.

Once you have decided to act, here are your choices:

• Make no immediate operating changes or maintenance adjustments but continue to monitor the machine’s condition: Choose to either continue to monitor the machine based on the present inspection

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schedule, or increase monitoring inter-vals and/or points. Look for signs of deterioration and act accordingly.

• Test and assess: 1) Vary operating condi-tion speed, fl ow, pressures, suction level, etc. and observe how machine responds. 2) Check for off -design machine opera-tion due to off -design process con-ditions, open bypasses, restrictions, control issues, etc. Correct any simple problems such as open bypass lines, low suction levels, and off -design conditions as you fi nd them. If the problem can be resolved with simple fi eld adjustments, then you are done.

• If you determine that you are dealing with a system issue that cannot be cor-rected on-line, you will need to shut down. Here are few examples of issues that need to remedied off -line:a. Clearing line blockagesb. Repairing leaking valvesc. Replacing or adjusting troublesome

control valvesd. Cleaning fouled coolers

• If you determine that you are dealing with a machine issue, here are your options:a. Switch to spare, if available

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b. Plan a shutdown for balancing, align-ment, oil change out, piping modifi -cations, regrouting, etc.

c. Plan a shutdown for repair (i.e., full machine overhaul if needed). Reduce stresses if possible while waiting for repair by reducing process induced loads

d. Shutdown immediately for balanc-ing, alignment, oil change out, piping modifi cations, regrouting, etc.

e. Shutdown immediately for repair

Together with maintenance and operations, dis-cuss the fi ndings and options; then, arrive at a consensus decision.

Th e fi nal step in the troubleshooting process is to confi rm that your actions have indeed solved the problem. It’s always a good idea to gather some data aft er the “solution” has been implemented to send out to management and all those that were aff ected by the problem. Th is step ensures that the problem is indeed solved and garnishes valuable publicity for you and your team’s eff orts. As word gets out that you have a successful track record in solving machinery problems, you will be asked to get involved in more problems in the future.

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155

13Real-World Examples

In the next few pages are some examples of real-world machinery problems that were solved by systematically gathering and analyzing fi eld data and employing the methods covered in this book. A variety of examples, ranging from simple to complex are included here to illustrate the 5Qs troubleshooting methodology can be applied universally to all types of machinery problems.

13.1 Case Study #1

Title: Water pump won’t pump: 1800 rpm motor accidentally replaces 3600 rpm motor

Troubleshooting Rotating Machinery: Including Centrifugal Pumps and Compressors, Reciprocating Pumps and Compressors, Fans, Steam Turbines, Electric Motors, and More.

Robert X. Perez and Andrew P. Conkey. © 2016 Scrivener Publishing LLC. Published 2016 by John Wiley & Sons, Inc.

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1. What seems to be the problem or what are the symptoms?A centrifugal pump in water service won’t deliver enough fl ow to satisfy the current production needs.

2. What is your assessment of the problem?If pump fl ow isn’t increased, cooling water fl ow to the plant could be inter-rupted or curtailed. Due to the high potential impact of reduced water fl ow, solving this problem is considered vital to the health of the plant.

3. What additional machine data do I need to collect?A fi eld audit did not reveal any vibration issues, open bypasses, partially closed valves, etc. Pump performance seems to be the only problem experienced.

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Real-World Examples 157

4. Who knows the most about the problem?By talking to the operators, it was dis-covered that the pump motor had been replaced recently. Th e mechanics con-fi rmed that the electric motor driver had been replaced with a surplus motor from another unit.

5. When do the symptoms show up?Th e low fl ow was only experienced aft er the electric motor was replaced. Operations never experienced a fl ow problem with the old motor.

6. Where do the symptoms show up?Th e problem is only seen on this pump. All other pumps in the area have nor-mal fl ows.

7. Why is the problem occurring?Th e predominant theory is that the wrong motor was recently installed.

8. Analyze, Test, Act, and Confi rmA speed check confi rmed that the pump and motor are turning at 1800  rpm instead of the rated 3600 rpm. In their haste to install a new motor, the elec-tricians failed to notice the replacement motor was designed for 1800 rpm.

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13.1.1 Closing Comments

Th is case study indicates the importance of checking all equipment specifi cations whenever replacements are selected. Rated speed, pressure and fl ow ratings, metallurgy, etc., must all be checked and double checked before selecting and installing replacement units in the fi eld.

13.2 Case Study #2

Title: In-line centrifugal pump bowl exhibits cavitation-like symptoms.

1. What seems to be the problem or what are the symptoms?Vibration levels on a 20-horsepower in-line centrifugal pump were found to be signifi cantly higher than recent

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Real-World Examples 159

values. We were asked to investigate the problem.

2. What is your assessment of the problem?Th e highest vibration level observed was 0.62 ips (rms) on the pump. From the table below, we can gather that 0.62  ips (rms) falls in the “damage occurs” range. Th e vibration spectra from the highest vibration reading shows broad banded frequency con-tent, which is indicative of cavitation.

3. What additional machine data do I need to collect?Aft er a fi eld audit, it was decided to also check pump suction conditions to see if suction pressures or liquid levels had changed.

4. Who knows the most about the problem?Th e operators were interviewed fi rst. Th ey confi rmed that this is a recent issue. During the interview it was deter-mined that the variable speed drive was adjusted recently to get more fl ow from the pump. For this reason, the electri-cians were interviewed to better under-stand what was going on.

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160 Troubleshooting Rotating MachineryT

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162 Troubleshooting Rotating Machinery

5. When do the symptoms show up?Th e cavitation symptoms did not show up before the speed adjustment. Now they show up at all fl ows.

6. Where do the symptoms show up?High vibration levels and noise seem to be concentrated on the pump.

7. Why is the problem occurring?During the discussion with the elec-trical specialist, it was discovered that the pump speed was initially limited to 3000 rpm. Th e speed limit was incor-porated to reduce the pump’s net posi-tive suction head required (NPSHR). During the pump selection, it was found that the only way for the pump to properly function was to limit pump speed. Under the reduced speed con-ditions, there was adequate suction head for the pump to operate properly, thereby reducing the likelihood of cavi-tation occurring under normal operat-ing conditions. However, to increase production rates, the pump speed was increased to its maximum speed of 3600 rpm. At this higher speed, cavi-tation was inevitable due to the higher NPSHR requirement.

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Real-World Examples 163

8. Analyze, Test, Act, and Confi rmAs a test, we decided to reduce the pump speed back to 3000 rpm. As expected, pump vibration and noise levels dropped back to normal levels.

13.2.1 Closing Comments

Th is case study illustrates the importance of com-munication between diff erent site organizational groups. A discussion between operations, main-tenance, and engineering could have averted this problem. Major programming changes to critical machinery should be discussed by everyone aff ected before being implemented.

13.3 Case Study #3

Title: A newly installed centrifugal pump has never been able to boost pipeline fl ow as expected.

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1. What seems to be the problem or what are the symptoms?Operating personnel found that a 3-stage, 125 HP, motor-driven, centrif-ugal pump in pipeline service was not able to generate any signifi cant increase in pipeline fl ow whenever it was placed in service. Th e electric motor is rated at 3560 rpm and is driven with a variable frequency drive (VFD).

Th is surplus pump was removed from another facility and installed in this location in order to boost fl ow in the pipeline. Th e hope was that this pump would produce a pressure rise in the pipeline and therefore increase the total fl ow through the pipeline. At the rated fl ow and speed, the pump was expected to generate about 150 psi of pressure rise. However, when the pump was commissioned and brought up to rated speed, operators never saw any signifi cant increase in fl ow or pressure rise across the pump. One of the opera-tors noted that pressure rise across the pump could be increased from about 15 psi to slightly over 50 psi by pinching the pump’s discharge valve. Operations confi rmed that station valves were all in

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Real-World Examples 165

their proper positions when the pump was placed in service.

2. What is your assessment of the problem?Th ere appeared little risk to the equip-ment or operating personnel. Vibrating and sound levels are low when the pump is running. Th e only risk was economic risk due to a loss of revenue due to the lack of pressure boost.

3. What’s at stake?Since this pump is only one of several pumps on the pipeline, Operations was still able to deliver product with the remaining pumps. However, without realizing an increase in fl ow with this pump, there was an incremental loss of pipeline fl ow and a corresponding incremental loss of revenue. We rated the economic loss of this situation at a “medium” level, i.e., about $1,000 per day loss of lost revenue. Th e need to recover the additional incremental fl ow was signifi cant enough to get a team of one engineer, a control spe-cialist, two operators, a maintenance superintendent, and an operations supervisor on-site to troubleshoot the pump.

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4. What additional machine data do I need to collect?Initially, it was thought that the prob-lem could be caused by either the pump turning in the wrong direction or that the VFD (variable frequency drive) was not properly calibrated. We decided that we needed to take a vibra-tion meter, speed tachometer and a set of pressure gauges out to the site in order to check pump performance. A complete set of manufacturer’s pump performance data was also taken to the fi eld for comparison with the fi eld-col-lected data. We felt that we also needed to check the rotation of the pump before performing a fi eld performance test, just in case this was a factor in this problem.

5. Who knows the most about the problem?We decided we needed someone to ver-ify that the VFD was functioning prop-erly, so we asked an instrument tech to monitor the output frequency from the drive during our testing. Th e instru-ment tech set up a laptop to record the output frequency to the motor, pump

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pressures, and motor amps during the testing.

Th e operators were quizzed about when the problem was fi rst noted. Th ey confi rmed that the pumps had never worked properly from day one.

Th e operators rechecked all the valve positions before the fi eld test to ensure they were in the proper position.

Note: Field personnel also reported that the pump suction screen had plugged up several times since the pump’s installation due to large quantities of pipeline scale. However at the time of testing, the pump screen diff erential pressure was very low (<5 psi).

6. When do the symptoms show up?Operators confi rmed that the pump was never able to generate the rated pressure diff erential (150 psi). At the rated speed, the pump diff erential is about 15 psi.

7. Where do the symptoms show up?Th e problem was only showing up at this pump. All the pumps on the pipe-line seemed to be unaff ected by this issue. Th is observation seemed to rule

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out the fl uid properties being a source of the problem.

8. Why is the problem occurring?Th ere were several possible causes considered:

a. Th e pump was turning the wrong direction

b. Th e motor VFD was not calibrated properly and therefore not run-ning at the correct speed

c. Th e motor was an 1780 rpm motor instead of a 3560 rom motor

d. Centrifugal pump rotor was plugged or fouled due to ingestion pipeline scale

e. Th ere is some fl ow bypassing occur-ring that has not been identifi ed

9. Analyze, Test, Act, and Confi rmTh e direction of rotation was checked fi rst and was found to be correct. Th e motor rated speed was confi rmed to be 3560 rpm as expected. Th en, the pump speed was checked with a speed tachom-eter and was verifi ed to be correct. We found that the pump was turning at 3560 rpm with an input supply frequency of 60 Hz. At 3560 rpm, the pump diff er-ential was found to be only 15 psi, but yet the motor was discovered to be drawing

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Real-World Examples 169

rated amps. Th e high amp load seemed to suggest that the pump was moving a substantial amount of liquid.

At this point, we began to think that perhaps the pump rotor may be fouled. However, one team member began to suspect that perhaps the pump station recycle line was open or partially open, allowing product to recycle around the station. Th is condition would explain the low diff erential pressure across the pump and the high amps. (A high pump fl ow caused by the extra recycle fl ow would cause the pump to run-out to the end of the performance curve. At the end of the curve the pump dif-ferential would be well below the rated pump diff erential pressure.)

Before we pulled the pump case for inspection, we decided to inspect the station bypass motor valve and even-tually discovered it was not properly assembled. When the motor valve indi-cator showed it was closed, it was really 85% open, allowing recycling. Once the motor valve was properly adjusted, the pump was able to generate the rated diff erential pressure and appeared to be operating normally.

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13.3.1 Closing Comments

Th is centrifugal pump case study illustrates the importance of intuition, fi eld observations and inspections. One of the troubleshooting team members had a feeling that there was something wrong with the station bypass motor valve. He realized that due to its construction that he couldn’t visually confi rm it was closed. On a hunch, he asked that a valve representative visit the site and confi rm the valve setting. Th e valve representative confi rmed that the way the motor valve had been assembled it was 85% open when the valve indicator showed it was closed. Takeaway: Always confi rm “closed” valves are really closed. Not all valve position indicators tell you the truth.

13.4 Case Study #4

Title: 5000 HP Electric Motor has a critical speed problem

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Real-World Examples 171

1. What seems to be the problem or what are the symptoms?Immediately aft er the start-up of a 5000  hp, 3600 rpm electric motor, vibration levels climb to over 6 mils (pk-to-pk) on one end of the motor.

2. What is your assessment of the problem?By studying the vibration severity chart in Figure 13.1, we can see that 6+ mils at 3600 rpm falls into the “monitor closely” range.

3. What’s at stake?Th is motor is part of a highly critical power train. It supplies extra horse-power for the axial air blower that

Figure 13.1 ISO 7919 Part 3 vibration guidelines.

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sends compressed air into a de-coking vessel. Without the motor, the pro-cess unit would be down, resulting in an economic penalty of over $250,000 per day. Furthermore, if the motor fails catastrophically, there could be costly secondary damage to the driven equip-ment. Th ere is a potential process outage of everywhere from 5 days to 30 days, depending on the overall damage.

4. What additional machine data do I need to collect?A fi eld audit was performed to under-stand the overall condition of the elec-tric motor and power train. No other fi eld issues were discovered other than the motor vibration.

Th e investigation team decided to col-lect start-up and shutdown data on the electric motor off of all the existing motor proximity probes. Additionally, accelerometers would also be installed on the motor casing to determine if any structural resonances were present. Once all the data was collected, Bode plots would be generated to determine if there were any critical speeds near the operating speed.

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5. Who knows the most about the problem?Th e operators, mechanics, and process engineers were interviewed to better understand the problem. When it was discovered that one of the motor cou-plings was redesigned during a recent modifi cation to the power train, the project engineer and equipment manu-facturer were also interviewed.

6. When do the symptoms show up?a. Everyone agreed that the high

vibration levels began occurring aft er the coupling modifi cation.

b. Th e symptoms only occur at full speed conditions.

7. Where do the symptoms show up?Th e high vibration levels were only occurring on the end of the motor where the new coupling was installed.

8. Why is the problem occurring?All the fi ndings seem to confi rm that the new coupling dropped one of the motor’s lateral critical speeds near the operating speed. Th e problem occurred aft er the change and on the end of the motor with the new coupling. Th e Bode plots confi rmed there was a highly

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tuned critical speed just below operat-ing speed.

9. Analyze, Test, Act, and Confi rmRotordynamic modeling confi rmed that the observed symptoms were the result of a critical speed problem. Once the root cause of the problem was determined, modeling was used to determine potential solutions. Of all the options, the best option seemed to be replacing the existing coupling with one of a lighter design. A design called a reduce moment coupling was chosen. Th e model indicated that the lighter coupling would move the critical speed suffi ciently away from running speed to allow reliable operation.

Th e new coupling did indeed correct the problem. Th e electric motor has been operating at acceptable vibration levels ever since.

13.5 Case Study #5

Title: A hydrogen recycle compressor in a hydrotreating unit can’t generate suffi cient recy-cle fl ow aft er plant start-up.

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Real-World Examples 175

1. What seems to be the problem or what are the symptoms?Aft er a process outage lasting about two weeks, operations started up a hydrogen recycle compressor in order to estab-lish recycle fl ow. However, instead of a healthy 120 psi pressure rise across the compressor, only about 20 to 30 psi of pressure rise was being created by the compressor. Th e compressor is driven by an electric motor through a gear box, so once the motor is started the speed is constant. At the low diff eren-tial pressure, there was not enough fl ow produced to satisfy the process require-ments for start-up.

2. What is your assessment of the problem?Th e process unit that this compres-sor serviced was vital to the rest of the

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refi nery. Th ere would be a major inter-ruption to the rest of the refi nery with-out this compressor.

3. What’s at stake?Th e cost to the plant could be as high as $1,000,000 per day if the compressor wasn’t available for service in the next 48 hours.

4. What additional machine data do I need to collect?A fi eld audit did not uncover any additional mechanical problems. Th ere were no signs of vibration, base plate issues, auxiliary problems, etc. Initially we decided to perform a per-formance assessment to determine if the compressor was performing properly.

5. Who knows the most about the problem?Th e mechanics were interviewed to determine if any work had been done on the compressors. No work had been done.

Th e operators were interviewed to determine if process conditions were normal. One fact that arose while talk-ing to the operators was the fact the

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Real-World Examples 177

pure hydrogen was being used for the unit start-up. In some similar recycle units, a combination of hydrogen and nitrogen was used to get the proper molecular weight of the gas.

6. When do the symptoms show up?Interviews revealed that the compres-sor was working properly before the process outage. Something seemed to change in the way the compressor was being operated at the time of start-up.

7. Where do the symptoms show up?Th e problem was showing up at the compressor at full speed. Th e lack of pressure rise across the compressor was the problem.

8. Why is the problem occurring?Th ere were only two possible causes considered: Either the compressor was worn out or the start-up gas was too light to generate the proper compres-sor pressure rise.

Since the compressor seemed to be operating fi ne before the outage, the possibility of the compressor being worn out was low. Th e most probable cause of the problem was that the start-up gas was too light.

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178 Troubleshooting Rotating Machinery

9. Analyze, Test, Act, and Confi rmPerformance calculations showed that the compressor was performing prop-erly. Th e problem was that the pure hydrogen gas available at start-up was too light. Th e design gas molecular weight was about 8, while pure hydro-gen has a molecular weight of 2. A trace amount of hydrocarbons in the gas mixture during normal operating conditions has a major eff ect on the average molecular weight of the gas due to the relative lightness of hydrogen. Th erefore, pure hydrogen will only cre-ate a diff erential pressure that’s 25% of diff erential predicted with the normal process gas.

When the start-up gas was later “spiked” with nitrogen to increase the average molecular weight of the gas, suffi cient diff erential pressure was cre-ated to allow the unit to start up. Th ese results confi rmed that the root cause of the problem was that the start-up gas was too light.

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Real-World Examples 179

13.5.1 Closing Comments

Th is case study illustrates the importance of gas density when dealing with centrifugal compressors. A change of gas properties of greater than 10% can have major eff ects on compres-sor performance. Potential diff erences between normal and start-up gas conditions should be addressed during the initial compressor design and selection phase.

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181

14Th e “Hourglass” Approach to Troubleshooting

When approaching a new fi eld troubleshoot-ing problem, it is always helpful to visualize an approach with the shape of an hourglass (see Figure 14.1). During the initial phase, you should maintain a broad view of the problem, similar to the top of an hourglass. Avoid zeroing in on any one cause initially and consider all possibilities. Focusing on only one possible cause too early can derail the investigation and waste time and money.

Next, focus in on the root cause by gradually eliminating possible causes. Once the most likely cause is determined, it’s time to act and con-fi rm. During this time, you are in the neck of the

Troubleshooting Rotating Machinery: Including Centrifugal Pumps and Compressors, Reciprocating Pumps and Compressors, Fans, Steam Turbines, Electric Motors, and More.

Robert X. Perez and Andrew P. Conkey. © 2016 Scrivener Publishing LLC. Published 2016 by John Wiley & Sons, Inc.

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182 Troubleshooting Rotating Machinery

hourglass. All your resources at hand should be used to attack the problem in order to correct the malady in an expeditious manner. Once you have confi rmed that the problem is solved, you are ready to move to the bottom of the hourglass.

World-class organizations take advantage of the learnings garnered from troubleshooting eff orts by applying the fi ndings across their organiza-tions. Th e key question to ask yourself at the end of an investigation is: Can this learning (or learn-ings) be applied elsewhere in the organization? By thinking globally the organization can avoid a similar issue, by acting preemptively.

Figure 14.1 Hourglass approach.• Funnel—pertinent data collection• Focus—analysis, decide, act and confi rm• Th ink globally—Application of the fi ndings

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The “Hourglass” Approach 183

Here is a simple hourglass approach example:

Let’s say you discover that the pump-to-motor misalignment led to high vibration levels on a hot oil pump. You eventually determined that the primary cause of the misalignment was ver-tical thermal growth that was not accounted for during the alignment process. If during the investigation, you discover that the mechanics had never been trained to account for thermal growth, you might want to recommend that hot alignment training with a focus on cor-recting for thermal growth be provided across the site.

Hourglass approach example #1:

250 HP solvent circulation pumps were found to be vibrating and extremely noisy under nor-mal fl ow conditions. Aft er several days of fi eld testing, it was discovered that the pumps were grossly oversized for the application and that the pumps were prone to internal fl ow recircula-tion due to their hydraulic design. (Note: Th ese pumps both had a suction specifi c speed number of over 17,000. Today, pump designers try to keep suction specifi c speed under 11,000.) It was also discovered that the common recirculation line originally installed to keep the pumps near their best effi ciency fl ow was closed in order to reduce power costs. Pump vibration levels returned

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184 Troubleshooting Rotating Machinery

to acceptable levels aft er the spillback line was returned to service.

Th is is a good example of a troubleshooting exer-cise that uncovered a hidden system problem. It was the combination of an oversized pump with a limited fl ow range and closed spillback line that caused severe vibration and pressure pul-sations due to internal recirculation. A better understanding of the pump/system interactions allowed these pumps to remain in service.

Two key lessons were gleaned from this fi eld study: 1) Keep centrifugal pump suction specifi c speed values below 11,000 and 2) If low pumping fl ows are expected, install a recirculation line to keep the pump close to its best effi ciency point at all times. Following these two design guidelines has reduced the frequency of fl ow induced cen-trifugal pump vibration events on new installa-tions considerably.

Hourglass approach example #2:

Numerous gas turbines of the same model were experiencing early failures. Th ese gas turbines were forced to shut down due to either high vibration, loss of power, or high exhaust tem-peratures. One fact all these failures had in com-mon was they all seemed to occur near the end

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The “Hourglass” Approach 185

of the manufacturer’s recommended run length. During the disassembly of one of these failed gas turbines, a smoking gun was found: Staking pins that were designed to hold the fi rst stage power recovery blades in place were found to be severely corroded. Further investigation revealed the pin metallurgy was inadequate for the actual conditions expected at the inlet of the fi rst stage power wheel. Once a staking pin corroded sig-nifi cantly, the aff ected blade would move axially and start to rub against a stationary nozzle, caus-ing high vibration levels before eventually failing catastrophically.

Th e following facts were uncovered from the investigation: 1) Th e problem was common to only one gas turbine model type, 2) the prob-lem was time dependent, and 3) the initial fail-ure mechanism was the corrosion of the staking pins holding the power recovery wheel blades in place. In order to reduce the frequency of this mode of failure, a new pin metallurgy was eventually selected. Th e remaining in-service gas turbines with old metallurgy were moni-tored by boroscoping on a quarterly basis until they could be upgraded with new pins. Th is preempted approach dramatically reduced the number of premature failures in the fl eet due to pin corrosion.

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186 Troubleshooting Rotating Machinery

14.1 Th inking and Acting Globally

Every machine problem, failure, or issue an organization experiences is an opportunity to learn something new about its machines and processes. We can capitalize on these experiences by thinking globally in order to apply our learn-ings across the organization. Here are a few ways to get the word out:

• Company-wide bulletins• Modifi cation of existing operating or

maintenance procedures• Modifi cation of purchasing specifi ca-

tions• Information sharing at in-house group

meetings

Sharing your learnings throughout the company maximizes everyone’s time and eff ort, while min-imizing valuable resources. It is very rewarding to uncover and correct previously hidden issues that may be present in your plant before they can lead to dire consequences. Your management will greatly appreciate all the positive eff ects real-ized across the site due to your troubleshooting eff orts.

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187

15Vibration Analysis

If during the fi eld audit phase of the investigation, it is discovered that vibration is the primary con-cern, then there is another “what” question to ask: What is or are predominant vibration frequency or frequencies seen in the vibration spectra? Th e

Troubleshooting Rotating Machinery: Including Centrifugal Pumps and Compressors, Reciprocating Pumps and Compressors, Fans, Steam Turbines, Electric Motors, and More.

Robert X. Perez and Andrew P. Conkey. © 2016 Scrivener Publishing LLC. Published 2016 by John Wiley & Sons, Inc.

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188 Troubleshooting Rotating Machinery

frequencies found during the initial vibration analysis can provide important clues to the nature of the problem.

Vibration is the back and forth movement or oscillation of machines and their components. Most industrial devices are engineered to oper-ate smoothly and avoid vibration, not produce it. Vibration in industrial equipment can be both a sign and a source of trouble, possibly indicating mechanical problems or internal deterioration. If not corrected, it can cause additional damage. In critical process machinery, a machine run-ning with vibration levels close to zero is the ideal.

Th e following section presents a quick overview of vibration and its analysis for those unfamiliar with this technology.

15.1 Vibration Analysis Primer

Th e topic of vibration analysis is complicated and requires years of study and practice to master. However, there are numerous excellent reference materials available to newcomers who want to develop a working knowledge of vibration anal-ysis. Here we will cover some basics concerning the process of vibration analysis. Some of the challenges associated with vibration analysis are

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Vibration Analysis 189

determining why particular vibration character-istics are occurring.

One example of a well-studied machine problem causing vibration is shaft misalignment, which can arise due to manufacturing error, twisted or bent housing, excessive pipe strain, and so forth. Th e vibration signals generated by these forms of misalignment tend to have particular frequency characteristics. Th e waveforms generated by specifi c mechanical maladies makes vibration analysis an exercise in pattern recognition. For example, misalignment-type issues oft en create waveforms composed of two times the running frequency. Th erefore, if we see a waveform with two times the running frequency component during the analysis process, we should suspect that misalignment is present.

Vibration analysis is the process of evaluating vibration data that have been collected and pro-cessed and then relating the fi ndings to potential problems that may exist in the mechanical system under study. To be able to do this, it is necessary to understand some basic characteristics of vibrating systems. Vibrating systems can best be understood using four primary properties: mass, stiff ness, damping, and the excitation source or sources.

Consider a passenger vehicle as an example of a dynamic system. Th e vehicle body has substantial

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190 Troubleshooting Rotating Machinery

mass and is supported by springs and damp-ers (tires can be included). Within the vehicle body is the engine, which is part of the mass of the vehicle itself and is connected to the car body via motor mounts, which also have stiff -ness and damping. When the vehicle is at rest and the engine is off , the system will not vibrate. However, when the engine is started, the loads generated by the engine cause the whole car to vibrate to some degree. Th at is, the engine acts as an exciter. Th e degree to which the car responds, or vibrates, can be controlled by controlling the speed of the engine. When the car is put in motion, diff erent elements within the car tend to vibrate diff erently. Th e steering wheel will vibrate to some degree, the dash to another degree, and the console shift er vibrates in another way. You can discern the diff erent responses of each part by your sense of feel. You can also compare the response as the engine speed changes. Th e road surface and wind loads also provide more excita-tion to the response of the vehicle.

Th is simple example describes how numerous factors that can excite the response of the car and elements within the car. Th e primary sensor in the vehicle is the driver, or even one of the passen-gers. Th e driver feels vibrations from the seat as well as the steering wheel. Drivers that are familiar with vehicles can oft en distinguish one vibration

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Vibration Analysis 191

source from another and can react accordingly when the vibration changes. One example is the rumble divots that are along the shoulder of many US highways. Th ese are designed so that when your vehicle passes over these you are sub-jected to a startling vibration that hopefully keeps you from driving off the road. Table 15.1 is a very simplifi ed cause and eff ect relation of some exci-tations and a vehicle.

One other sensor set that is oft en relied upon within a vehicle is the human ear. Sound is just another means of detecting mechanical vibra-tions. Our ears are specialized frequency detec-tors that can discern subtle changes in mechanical vibration that lead to airborne vibrations. Sounds can play a critical role in assessing the behavior and condition of a vehicle.

Most process machines are similar as far as their basic designs. Th ey all have casings, rotors, seals, bearings, and foundations. One example is an axial compressor. Th e compressor’s pri-mary function is to change the thermodynamic properties of a gas stream by accelerating it and then converting fl uid kinetic energy into pres-sure energy in the diff user sections of multiple stages. Th e compressor’s rotor is supported by bearings, which are supported by bear-ing housings, which are ultimately supported

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192 Troubleshooting Rotating MachineryT

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Vibration Analysis 193

by a foundation. Th e compressor is driven by a power source, typically an electric motor or steam turbine. In addition, there are seals that keep the fl uids from escaping the machine or moving between stages. Numerous static and dynamic forces continuously act on the rotor and seals. Th e dynamic forces, which are caused by imbalance, misalignment, pulsations, etc., lead to rotor vibration.

Vibrations collected from a machine are com-prised of all the responses the machine is react-ing to. It is common to measure vibration at or near the rotor support bearings (see Figure 15.1 below). Th e vibration collected is taken either at a set interval in time or continuously, if perma-nently mounted sensors are installed. Th e time required to collect the sample is dependent on

Axial

Vertical Horizontal

Figure 15.1 Vibration measurement positions for an inline pump.

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194 Troubleshooting Rotating Machinery

the number of points to collect, the sampling rate and the number of averages required.

One fundamental plot generated for vibration analysis is called the time waveform and repre-sents the total vibration experienced by the sensor at a given point (See waveform “A” below). Oft en the time waveform observed is not a simple sinu-soidal wave but rather a more complex plot. Depending on the nature of the excitation source there can be some useful information here. However, the primary tool that is used to exam-ine vibration responses is the “spectrum”, which is a Fast Fourier Transform (FFT) of the time waveform. Th e spectrum is a frequency-domain representation of the raw vibration waveform (Figure 15.2).

Th e process of breaking up a raw vibration waveform into its frequency components is analogous to white light passing through an optical prism. Th e prism fi lters white light into its constituent components that make up the rainbow components red, orange, yellow, green, blue, indigo, and violet. Similarly, the fi gures (Figures 15.3 and 15.4) below illustrate how a complex machine vibration waveform can be transformed into the frequency domain that makes it easier to relate to the various machine characteristics.

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Vibration Analysis 195

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A simple vibrating system can typically be described by the following expression:

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Inertial eff ects + Damping eff ects + Stiff ness eff ects = External Forces

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196 Troubleshooting Rotating Machinery

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and acceleration, then the product of the damp-ing and velocity, and fi nally the product of the stiff ness and displacement. Each of the product terms represents a measure of some type of force.

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Vibration Analysis 197

Th ese are, from left to right, the resistance force of the accelerated mass, the force generated by a damping element, and the force resulting from the stiff ness of the system. Th e right-hand side of the equation is the summation of all of the exter-nal forces that are acting on the system. What is pertinent here is that the right-hand side repre-sents the external forces acting on the system and the left -hand side represents how the system will respond. For most process machinery, the excita-tion forces are related to the operating speed of the machine and oft en occur at some multiple (n) of the operating speed (X). As an example, a pump with six vanes operating at 1800 rpm, or 30 Hz, will have an excitation around 180 Hz (n =  6, X = 30, and nX = 180 Hz). Basically, any compo-nent that interacts, directly or indirectly, with the rotating element (bearings, seals, impeller vanes, etc.) can be a source of vibration excitation.

Th e quality of the data used for vibration analysis is dependent upon the type of sensor used, how the sensor is to be mounted, maximum excita-tion frequency expected, data sampling rate, and number of points collected. Before conducting a vibration analysis, the analyst should know the speed range, frequency range of interest, and the required frequency resolution. Th is informa-tion will allow the analyst to select the proper sensor, data-sampling rate, and frequency range

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198 Troubleshooting Rotating Machinery

to ensure a proper analysis. Below is a data col-lection analysis technique (Figure 15.5) that can be employed for machinery vibration analysis.

Th e following example illustrates this technique:

Let’s say you have vibration concerns on a two-pole electric induction motor. Your experience tells you it might be dealing with an electrical problem, which means the vibration will probably show up at some multiple of two times the line frequency or as a side band of the 1x, 2x, 3x, etc. components.

1. Select points of interest (POI) on machine: Because this motor doesn’t have permanent sensors, we will need to install either a temporary uniaxial or tri-axial accelerometer on the bear-ing housings of the electric motor. Th is same sensor will need to be moved to all the points of interest to adequately assess the motor. Collect the vibration

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Vibration Analysis 199

points in the order that has been prede-termined by your site’s convention. A typical route order is as follows: motor outboard horizontal, motor outboard vertical, motor outboard axial, motor inboard horizontal, etc.

2. Select sensor and sensor mounting: We have determined that our magnetic base accelerometer and fi eld analyzer can easily handle a frequency range of 1000 Hz. Th e two-pole motor oper-ates at (nominally) 60 Hz. A frequency range of 1000 Hz allows you to cover 1000/(2 × 60) = 8.333 times the 2X line frequency of interest, which should be more than adequate.

3. Set analyzer sample rate and num-ber of points: Let’s assume that we expect electrical sidebands to appear around the 2x line vibration compo-nents. Th ese sidebands will appear at about 2x line + 1.333 Hz and 2x line – 1.333 Hz. 3200 lines of resolution will provide 1000Hz/3200 lines or 0.3125 Hz/line which should be suf-fi cient to detect the sidebands. (Here, we assumed that the slip frequency is (3600–3560)/60 = 0.666 hz, so 2x slip is 1.333 Hz.)

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200 Troubleshooting Rotating Machinery

4. Collect data at point of interest on machine: Move sensor to all the iden-tifi ed points of interest and record the data.

5. Look at spectrum and time waveform: Figure 15.6 shows that all the mechani-cal components (1X, 2X, 3X, etc.) have sidebands.

6. Identify responses that are characteris-tic of machine: Sidebands in the spectra of induction electric motors are indica-tions of bad rotor issues.

7. Record fi ndings in troubleshooting log and then compare with past data: It could be an indication of a deteriorat-ing motor if sidebands have not been seen on previous spectra. Th is might also be a signal to do a thermal scan of the motor and wiring to make sure that there are not any thermal issues too.

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Vibration Analysis 201

15.2 Identifying Machine Vibration Characteristics

Early in the investigation of the problem, it is important to know what the nature of the prob-lem at hand is. Does it appear to be a fl ow-related problem, or process related? Does it appear to be a mechanical problem? Does it appear to be a problem internal or external to the machine? Th ere is a plethora of things that could be causing the concern. So, how can the numerous possi-bilities be pared down to a manageable number? Vibration analysis is a powerful tool that can be used to sort through all the potential maladies and weed out those that are not likely. Narrowing down the potential machine issues saves time and money.

Vibration analysis methods allow the trouble-shooter to match spectral peaks with known machine characteristics and internal problems. Knowing what frequency components corre-spond to given maladies is required to properly identify potential problems. For example, most vibration analysts know that 1X vibration corre-sponds to imbalance, 2X vibrations corresponds to misalignment, and the nX vibration corre-sponds to vane passing in a pump with n vanes. However, it is important to utilize the proper vibration analysis table for the machine type

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202 Troubleshooting Rotating Machinery

under investigation. For example, using an anal-ysis table for electric motor with rolling element bearings may not contain all the potential vibra-tion issue required to properly analyze a steam turbine with sleeve bearings. Table 15.2 shows a vibration analysis table for a machine with jour-nal bearings.

Using Phase Data to Better Understand Running Speed (1x) Vibration.

If the vibration analysis reveals that the predomi-nant shaking frequency on a machine is running speed vibration, i.e., 1x, then a phase angle analy-sis can be performed to better understand what is occurring. Vibration phase angle, usually denoted by the Greek symbol φ, is calculated from the time diff erence (or delay) between a reference mark or sensor signal and the peak or zero crossing point of the vibration signal of interest (see equation below). Phase provides the relative timing of a vibration signal relative to a time signal, similar to tuning a car engine with a timing light. Keep in mind the orientation of the vibration sensors as shown in Figure 15.7 when comparing their phase relationships of their output signals.

A phase angle of 0° means two vibration signals are exactly in phase, while a phase angle of 180° means two vibration signals are exactly out of phase (see Figure 15.8).

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Vibration Analysis 203T

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204 Troubleshooting Rotating Machinery

( )1cos 2 delayPhase f t−= =

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Vibration Analysis 205

machine or structure in order to determine if you are dealing with a balance, alignment, eccen-tricity, bent shaft , soft foot, or looseness issue. A  phase study might include points measured only on the machine bearings or it can include points over the entire machine from the founda-tion up to the bearings.

For additional vibration analysis advice for the various machine classes, refer to Chapters 14 and 15 in Is My Machine OK? Detailed analy-sis tables for Gear Problems, Rolling Element Bearing Problems, Pump Problems, and other elements and machine classes can be found in Chapter 14.

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207

16Applying the 5Qs to Rotordynamic Investigations

Th ose who routinely deal with machinery rotordy-namic problems should fi nd the following trouble-shooting discussion helpful. Th e 5Qs (what, who, where, when, and why) method covered through-out this guide may also be applied to investigating

Troubleshooting Rotating Machinery: Including Centrifugal Pumps and Compressors, Reciprocating Pumps and Compressors, Fans, Steam Turbines, Electric Motors, and More.

Robert X. Perez and Andrew P. Conkey. © 2016 Scrivener Publishing LLC. Published 2016 by John Wiley & Sons, Inc.

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rotordynamic phenomena. Th ose readers who rarely encounter rotordynamic problems may choose to skip this chapter.

16.1 Introduction

Rotordynamics is a specialized branch of applied mechanics concerned with the behav-ior and diagnosis of rotating systems, ranging from jet engines and steam turbines to auto engines and computer disk storage. At its most basic level, rotordynamics is concerned with one or more mechanical structures (rotors) rotating around a single axis that are supported by bearings and influenced by internal phe-nomena. The detailed study of rotordynamics demands accurate knowledge of the particu-lar mechanical elements supporting the rotor, i.e., fluid film bearings and seals. If the rotor-dynamicist does his or her job correctly, the machinery train can provide reliable service throughout its lifetime.

16.1.1 Rotordynamics: A Brief Overview

Th e thickness of one or two sheets (0.001 to 0.003  inches) of paper can be the diff erence between safe, reliable operation and poten-tially catastrophic failures in world of rotating

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equipment. Th is is especially true in many high performance compressors, turbines, and other equipment, which operate with seals and journal bearings, and have very tight clearances between the blades or impellers and their housings, or shrouds. Rotor excursions, or displacements, of just a few thousandths of an inch (“mils” of vibra-tion) inside large compressor can cause wiping of the seals, rubs that could potentially induce unstable vibration, impacting impellers or blades into the housing, and many other undesirable problems. So, how is it that the OEM has con-fi dence that their equipment will run smoothly? Aside from shop testing it really starts with a rotordynamic analysis.

It is certain that any piece of equipment that has moving parts within it has undergone some form of dynamic modeling. One type of dynamic modeling that is applied to rotating equipment is rotordynamics. Rotordynamic modeling attempts to account for all of the infl uences (internal and external) that could be acting on a rotor system. Th e study of rotordy-namics is very complicated and involves quite a bit of high-end theory and math. Th ere are many good sources that delve into this area in more detail. Here we will explain how basic rotordynamic knowledge is useful in the trou-bleshooting process.

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Consider a typical rotor train for an axial com-pressor. Th ere may be a prime-mover in the form of an electric motor that supplies the power so the compressor can do its job. Th e electric motor is coupled to a gearbox so that the speed out of the motor can be increased. Th e gearbox itself has a gear set that operates on fl uid fi lm bear-ings. Th e output shaft from the gearbox is cou-pled to the compressor. Th e compressor itself has seals, journal bearings, thrust bearings, inlet piping, outlet piping, rotor blades, and stator blades. Each primary element (motor, coupling, gear box, coupling, and compressor) contributes to the overall dynamic response of the system. It is important to remember that vibrational energy will fl ow through the entire machine train directly (along the primary power train) or indirectly (through the housing). Each ele-ment will have resonant frequencies that could be of concern. Knowing how much of the sys-tem to include requires years of rotordynamic experience.

Previously a mathematical relation was shown that is a simplistic representation of any mechan-ical system that is subjected to an external excita-tion that will vibrate (Inertial eff ects + Damping eff ects + Stiff ness eff ects = External Forces). Th e same relation is used for rotordynamics. Modeling rotating equipment is necessary to:

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• Determine the response of the machine during steady-state operation

• Determine clearances at seals, blade tips, bearings during steady-state operation

• Determine peak response during start up and coast downs

• Determine response of machine if oper-ating conditions change

• Check for the stability of the machine.

Th e list is not all-inclusive but provides a brief overview of the needs for modeling. It is worth noting that the concerns such as rotor fl exing, of the machine during start-up, steady-state oper-ation, and coast down are essentially the same. However, there is a diff erence between transient versus steady-state operation. If the machine speed is varying over time, many factors are also chang-ing (bearing stiff ness and damping, for example). However, if the speed is somewhat fi xed, the pro-cess fl uid properties can be varied to see how the unit will respond. In addition, the fl uid proper-ties of the journal bearings could be varied as well to see the level of impact that this could have on the behavior of the machine. Th e last item, stabil-ity check, is important for the machine to avoid vibrations that grow in an uncontrollable man-ner over time. Unstable vibration levels are typi-cally associated with exciting a type of resonance

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of the rotor-bearing system. Th e challenge with this is that many machines do not have a single “critical speed”, but have resonances that can vary with machine speed.

Th ere are two types of rotordynamic analysis that should be conducted for all rotating equipment. Th e fi rst type is called a “Lateral Critical Speed and Stability Analysis”. Th is is an analysis that looks at the lateral motion, or motion perpen-dicular to the shaft centerline. Th is is necessary to see how clearances at bearings and seals are aff ected during operation, calculation of loads at bearings, also to see where the nodes (points of no motion) occur, and to check the stability of the machine. You wouldn’t want to inadver-tently place a proximity probe at a point where little to no motion occurs. Th e second type of analysis that is required is called a “Torsional Critical Speed Analysis”. Th e torsional analysis is an investigation of the twisting behavior that can occur. Th is is primarily done to examine the response of the machine as the input torque is applied during start-up and steady-state condi-tions. Tremendously high torque loads and rela-tive twisting motion along shaft elements and between elements can occur during start-ups and when operating at a torsional critical speed. A cumulative fatigue analysis can be conducted to predict the number of start-ups that the system

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could be subjected to over time, if stress levels above the endurance limit are encountered.

16.2 Using Rotordynamic Results for Troubleshooting

Th e results from a rotordynamic study can be useful in the troubleshooting process. Th e rotor-dynamic analysis typically provides expected performance, i.e., vibration levels, critical speeds, amplifi cation factors (AF), etc., based on what was assumed in terms of geometry, seal type, bearing type, operating fl uid condi-tion, etc., at the time the unit was under design. Comparing the values between the rotordynam-ics model, the design plans, and what is actually seen in the fi eld could help in addressing where things went awry.

Within the last ten years or so soft ware for rotor-dynamic analyses have become very sophisticated in what can be accounted for in the model. Models typically can handle change in shaft dimensions including fi llets, roller bearings as well as journal bearings, many diff erent types of seals, fl uid cou-pling forces due to interaction of the fl uid between the blades and housing, the housing itself, cou-plings, and so forth. Although most top-rated rotordynamic codes are fairly comprehensive, it

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is important that the analyst has the necessary experience to use the soft ware properly.

Once a rotordynamic model is created it can be a valuable tool to explore possibilities. A large axial compressor cannot just be taken in and out of service as needed. However, if there is an issue with a compressor, comprehensive data can be taken which can be crossed check with a model. If there is not good agreement between the model and fi eld data, then the rotordynamic model can be adjusted to determine what element within the compressor might be the most likely source of the observed problems.

One example is a compressor for which the analy-sis predicted the operational speed was well above the fi rst critical speed, but below the second criti-cal. Th e required API separation margin was also suitable. But when the compressor was in service, there were unacceptably high levels of vibrations. Th e behavior looked like the 1st critical had shift ed to a higher value, closer to running speed. What could cause this? Well, if the bearing span was decreased that would make the shaft stiff er, hence the 1st critical would increase. However, it is known that the bearing span is correct with the original specs. However, under the right condi-tions, seals can act like bearings and can change the critical speed of the rotor. So, the rotor model

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can be adjusted to see what infl uence a rigid seal would have on the rotor behavior.

Here are a few important fi eld-to-model compar-isons to examine when evaluating troublesome machines:

1. Do the fi eld measured critical speeds match those predicted by the model? If the critical speed or speeds don’t match the model, the problem may be caused by a) the installation of the wrong bear-ing or bearings, b) the use of the wrong oil, or c) fundamental errors in the rotordynamic model.

2. Do the measured amplifi cation fac-tors (AFs) match those predicted by the model? (Note: Th e amplifi cation factor is a measure of the susceptibility of a rotor to vibrate when its rotational speed is equal to the rotor natural fre-quency. For imbalance type of excita-tion, the synchronous amplifi cation factor is calculated by dividing the amplitude value at the resonant peak by the amplitude value at a speed well above resonance (as determined from a plot of synchronous response vs. rpm.)a. If the AFs are higher than those

predicted, you should check the

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oil properties. Low viscosity values may be lead to poor damping perfor-mance.

b. Bearing clearance can also aff ect damping properties and therefore aff ect the measured AF.

3. Are separation margins, i.e., the mar-gins between the operating speeds and critical speeds expressed as a per-centage, equal to or greater than those predicted by the model?

4. Are all vibration amplitudes less than or equal to those predicted by the model? High vibration levels that seem to be caused by imbalance can sometimes be corrected with a fi eld balance.

5. High vibration levels, critical speed issues, high Qs, unusual vibration com-ponents should be reported to the orig-inal equipment manufacturer for their review.

Discrepancies between fi eld observations and the rotordynamic model should be resolved by either: 1) revisiting the model to ensure its accuracy or 2) determining if cause is due to an underlying assembly or installation issue.

Th e math and numerical processing that goes on behind the scenes on most rotordynamic codes

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is involved and requires the solving of many sec-ond-order linear equations and other functions. Some of the expressions are calculated multiple times as their characteristics are dependent on the operating speed. In addition, not all the char-acteristics behave linearly and this can add a level of complexity to the solution.

Th e output data from a typical rotordynamic analysis can be daunting and many diff erent plots can be generated. Typical plots that are generated are:

• Critical speed map: a diagram that depicts undamped critical speeds and various rotor mode shapes for range of bearing stiff nesses. Th e criti-cal speed map is useful for predicting critical speeds and rotor mode shapes (see Figure 16.1) for a range of bearing stiff nesses.

Here’s an example of how a critical speed map can be used to predict rotordynamic performance in the fi eld. Let’s ask the following question: Where can you expect the 2nd rotor mode (Figure 16.1) to exist if we have an intermediate bearing stiff -ness? We can expect the 2nd rotor mode to be present at 13,144 rpm and that the mode will be a pivotal mode, i.e., a rotor vibrational mode

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with a node in the center of the rotor and greater motion at the bearings. If we experience high vibration levels near 13,411 rpm, we can suspect that we have a critical speed problem. Th is suspi-cion would be further supported if the 1x vibra-tion signals at the opposite ends of the rotor are 180 degrees out of phase.

• Bode plot (Response Plot): a plot that shows the amplitude and phase response of a point on the rotor relative to frequency. (see Figure 16.2 a & b.)

• Mode shape: a plot that shows how the rotor will displace for a given operating speed. Th ese plots can also show forward or backward whirl (Figure 16.1). Mode

Mode 1

1345 rpm

3755 rpm

27,485 rpm

Soft bearings Intermediate bearings Stiff bearings

33,999 rpm 89,416 rpm

13,441 rpm 26,781 rpm

4168 rpm 6458 rpm

Mode 2

Mode 3

Figure 16.1 Rotor modes shapes versus bearing stiff ness.

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10

0.025

0.075

0.1

Incre

ase

d d

am

pin

g

Incre

ase

d d

am

pin

g

0.125

0.25

0.5

0.025

0.0750.1

0.1250.250.5

0.75

1

0.75

1

9

8

7

6

5

4

3

2

0

–20

–40

–60

–80

–100

–120

–140

–160

–1800 0.5 1 1.5 2 2.5 3

1

00 0.5 1 1.5

Frequency ratio (r)

Frequency ratio (r)

Phase angle for rotating imbalance

Ph

ase

an

gle

ψ(d

eg

ree

s)

Amplitude response for rotating imbalance

Am

pli

tud

e f

act

or

2 2.5

arotor

platformk c

(a)

(b)

Figure 16.2 (a) Forced response plot (b) Forced response phase plot.

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220 Troubleshooting Rotating Machinery

shape information can be useful when troubleshooting 1x vibration problems in the fi eld. Th ey tell you where on the rotor you should expect relative high and relative low vibration levels. For exam-ple, you may have a compressor that has a second critical mode shape that is strongly infl uenced by overhung weight of a coupling. Th e mode shape would show higher expected lateral vibration amplitudes at the coupling end of the rotor and lower expected amplitudes at the opposite end of the rotor.

• Orbit plot: a plot that shows the path that the center line of the shaft at a given point will take at a given speed (Figure 16.3).

1.5

0.5X : 0.99 Y : 0.4

Py

Px0

–0.5

–1

–1.5–1.5 –1 0

Horizontal

Ve

rtic

al

1 1.5

1

Figure 16.3 Orbit plot generated from two orthogonal proximity probe.

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Th e orientation of the orbit can also be useful in the troubleshooting process. Th e orbits generated using the rotordynamic model at various speeds should be corroborated with fi eld data to see if there is agreement in terms of their orientation, cusps, loops, etc. Normally, orbits are oriented with a horizontal major axis and a vertical minor axis; however, this is not always the case. Factors like bearing geometry and load orientation can determine the actual orientation of an orbit. Disagreement between the orbit orientation pre-dicted by the model and the fi eld measurement can indicate a problem.

• Stability plots: A plot that shows the eff ect of cross-couple stiff ness on the log decrement. Stability plots are highly recommended when rotor speed or fl uid conditions signifi cantly impact the stiff ness (direct and cross coupled) and damping values within the machine.

Th ere are many diff erent analyses that might go into a comprehensive rotor dynamic study. As an example, an axial compressor might have an anal-ysis on the entire rotor-bearing-sealing-housing assembly and there might also be an analysis on the blades. Th e blade analysis might be looking at combination of fl uid fl ow across the blade, heat transfer characteristics, and also a vibration

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response. An additional analysis might look at what happens if the blade were to be impacted by a solid or even a liquid slug. Th e corollary model from the rotordynamic stand point is to look at the response of the system due to a lost turbine blade or blades.

An outcome of the rotordynamic model is that it can allow a person to ask and address various “what if” scenarios. But not all rotor codes are created equal and not all codes are up to the task and are somewhat limited to the allowable input conditions. All is not lost though, as there are individuals and institutes (public and private) that are there to customize codes as needed or do research to investigate unusual rotordynamic behaviors.

16.3 Closing

Rotordynamics has been proven to be an indis-pensable tool for designing and troubleshooting industrial turbomachinery, such as pumps, com-pressors, gas and steam turbines, turbo generators, turbo expanders, turbochargers, etc. Th e study of rotordynamics of turbomachinery encompasses the structural analysis of rotors (shaft s and disks) and the design of fl uid fi lm bearings and seals

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Applying the 5Qs 223

that determine the best dynamic performance given the required operating conditions.

Th is best machine dynamic performance is denoted by well-characterized natural frequencies (critical speeds) with amplitudes of synchronous dynamic response within required standards and demonstrated absence of sub-synchronous vibra-tion instabilities. Th e underlying objective of modeling is to generate an analytical representa-tion of any given machinery train that can be used to determine how it will respond under expected operating conditions.

Before the construction or installation of the machinery train, the rotordynamicist can assist the designers by predicting fi eld performance and conducting “what if” analyses in order to optimize dynamic performance. Th e rotor-dynamic model can continue to be useful even aft er the machine is installed in the fi eld. In the hands of an experienced machinery profes-sional, rotordynamic knowledge gleaned from an analysis can assist in determining the most probable cause of a malady discovered in the fi eld and help in determining the best path forward.

Th e rotordynamic model can even be given new life if there is interest in modifying the

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machine at some time in the future. For exam-ple, someone might ask what would happen if an impeller wheel was removed. Th e original ana-lytical model could be modifi ed to determine the eff ects on critical speeds if the modifi cation was implemented.

Th e 5Qs to consider for Rotordynamic Issues

1. What is the problem? For a rotordy-namic analysis to be required there has to be a rotor related vibration problem. Usually the problem is in the form of an unexpected critical speed or an unstable rotor.

2. Who should I talk to about the prob-lem? Th e OEM who generated the original model or outside consul-tants that can create a new model that can refl ect a new machine design. Th is is a very specialized modeling and requires proper understanding of machine elements and potential excitation forces.

3. When does the problem occur? High vibration issues can show

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Applying the 5Qs 225

up at a specifi c rotational speed or when under a given a process load condition.

4. Where does the problem show up? “Where” can describe a particular bearing, orientation within a bear-ing, i.e. vertical, horizontal, or axial direction, or a particular machine within a train.

5. Why is the problem occurring? A rotordynamic model may be required to explain why high vibration is occurring. Typical explanations are a critical speed, imbalance, rotor instability, or bearing instability.

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17Managing Critical Machinery Vibration Data

Beware of False Positives and False Negatives

Field vibration analysis errors can result in erro-neous conclusions, which in turn can lead to unnecessary repairs or missed mechanical faults. Analysis accuracy is of paramount importance when monitoring a critical machine in order to control maintenance costs and reduce risks to acceptable levels.

Organization can reduce potential vibration anal-ysis mistakes by adopting various data collection strategies aimed at improving the validity and reliability of the machinery vibration data. Before we discuss some recommended data collection

Troubleshooting Rotating Machinery: Including Centrifugal Pumps and Compressors, Reciprocating Pumps and Compressors, Fans, Steam Turbines, Electric Motors, and More.

Robert X. Perez and Andrew P. Conkey. © 2016 Scrivener Publishing LLC. Published 2016 by John Wiley & Sons, Inc.

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strategies, let’s explore the four possible out-comes from a machinery vibration analysis:

True positive (TP)—Th is is the expected outcome from a vibration analysis when an actual machine malady is encountered. Th e analyst correctly detects a machine fault and correctly determines its cause. With the proper training and equipment, the analyst is expected to detect true machinery faults in their early stages in most cases.

True negative (TN)—Th is is also an expected outcome from a vibration analysis. With the proper training and equipment, the analyst should be able to give a machine a “clean bill of health,” when there are no internal mechanical faults.

False positive (FP)—Th is outcome arises when the analyst discovers a fault or prob-lem that does not really exist. Th e analysis error may be caused by inexperience or by using the wrong data collection methods. False positives lead to unneeded repairs and should therefore be avoided.

False negative (FN)—Th is possibility is the most insidious of all those covered here. Th is outcome arises when the analyst or analysis equipment employed are incapa-ble of fi nding a machine fault. In this case,

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Managing Critical Machinery 229

the fault remains undetected and will con-tinue to get worse until a secondary failure occurs. A false negative has the potential of putting your plant at risk by failing to detect a machine malady that could result in an undesirable resultant consequence, such as a product release, fi re, etc.

Th e fi rst decision a vibration program manager must make is determining the level of analysis required. Th ere are three basic levels of vibration analysis:

“First pass” vibration analysis (Level I)—An analysis, usually performed by a mechanic or operator, using a vibration data collec-tor or vibration meter. Th is type of analysis uses a “pass or fail” approach to monitoring. Sites composed mostly of low consequence machines, such as small to medium horse-power process machines with low levels of secondary consequences if they fail unex-pectedly, tend to employ this method.

Basic vibration analysis (Level II)—An anal-ysis, usually performed by a vibration tech-nician, using a vibration data collector and analysis soft ware. At this level the analysis, the technician investigates machines with vibration levels that are high or trending upward in order to pinpoint the cause and

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severity of the problem. Sites with medium to high consequence machines tend to employ this second level of analysis. Medium to high consequence machines are medium to large horsepower process machines representing signifi cant potential consequences if they fail unexpectedly.

Advanced vibration analysis (Level III)—An analysis, usually performed by a certifi ed vibration analyst, using advanced vibration data collection tools and soft ware. Th is level of analysis involves spectral analysis, phase comparisons, Bode plots, correlation analy-sis, etc. Sites with high consequence machines typically employ advanced vibration analy-sis methods. High consequence machines are process machines associated with high levels of secondary consequences. If these machines fail unexpectedly, bad things hap-pen, i.e., fi res, product releases, production outages, costly secondary mechanical dam-age, etc. Th is machine group normally repre-sents less than 10% of the site’s populations.

17.1 Vibration Analysis Strategies

Th e potential for false positives can be reduced by getting a second opinion from a qualifi ed ana-lyst. So, if machines that are costly to repair are

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Managing Critical Machinery 231

initially monitored by the maintenance or opera-tions group, they should be analyzed a second time by a trained vibration analyst whenever alert vibration levels are detected. Th is strategy will greatly reduce the likelihood of unneeded repairs due to a false positive.

Th e potential for false negatives can be reduced by using skilled machinery analysts who fully understand the machine characteristics and employ multiple technologies and methodolo-gies. An example of multiple vibration technolo-gies would be monitoring case velocity readings as well as proximity probe readings on a machine with fl uid fi lm bearings. Th is dual approach increases the chances of detecting a developing machine fault.

An excellent example of utilizing multiple tech-nologies to ensure the detection of a potentially devastating failure are those oft en employed in API compressor with tilting pad thrust bearings. Because of the potentially costly consequences of an undetected compressor thrust bearing failure, additional instrumentation is recommended by the API standard. Th rust bearing monitor-ing systems will typically contain 1) dual axial proximity probes (see Figure 17.1), 2) proxim-ity monitors with “OK” status indication, and 3) multiple embedded thermocouples on active

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and inactive faces (see Figure 17.2). Th e hope is that if one monitoring sensor or system either fails or is ineff ective, one of the other sensors systems will detect a fault and avert a disastrous failure.

Th e goal of a site’s overarching vibration analy-sis strategy should be to avoid false positives on reparable machines and false negatives on

Th

rust

co

llar

Shaft

Figure 17.1 Th rust bearing position monitored by dual thrust probes.

Figure 17.2 Th rust bearing with multiple embedded thermocouples.

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Managing Critical Machinery 233

high consequence machines. Site management will have to determine when repair costs and the potential for secondary consequences war-rant higher machinery monitoring skill levels. Figure 17.3 provides a graphical view of a general vibration analysis strategy.

In closing, we will leave you with a few vibration analysis tips:

1. It is acceptable to use maintenance per-sonnel or operators to monitor low and medium criticality machines for “fi rst pass” assessments.

Required

level of

analysis

Permanent

monitoring

Level IIIA, B

Level IIA

Level 1

Run to failure

Low Consequencce level High

Figure 17.3 Vibration Analysis Hierarchy.Note A—If a potential failure is detected, take additional data or get a second opinion before making a decision to repair. Note B—Employ multiple condition monitoring technologies to improve the chances of detecting early failures, such as embedded thermocouples, temporary case mounted accelerometers, ultrasonic probes, etc.

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2. Only use highly certifi ed vibration ana-lysts for monitoring critical machines.

3. Consider multiple monitoring meth-ods on critical machines with hard to detect internal defects.

4. Before recommending a repair, con-sider retaking data with another sensor.

5. Before recommending a repair, con-sider retaking data in another position to confi rm the initial reading. (Note: Be more cautious when dealing with thrust position alarms. Every thrust alarm indication should be taken seri-ously and acted on quickly. Taking time to collect additional data may prove costly. Th rust bearing failures can occur rapidly and usually lead to costly repairs due to a loss of axial posi-tion of the rotor.)

6. When monitoring critical machines with accelerometers, check the eff ect of the sensor mounting method on your results.

7. When in doubt, get a second opinion.

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235

18Closing Remarks

Th e authors would like to leave readers with some fi nal advice:

18.1 Practice the Method

Whenever the opportunity presents itself, employ the troubleshooting methods in this guide to hone your machine analysis skills. Practice makes per-fect. Eventually you and your organization will feel comfortable using these methods for all types of process machines.

Troubleshooting Rotating Machinery: Including Centrifugal Pumps and Compressors, Reciprocating Pumps and Compressors, Fans, Steam Turbines, Electric Motors, and More.

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236 Troubleshooting Rotating Machinery

18.2 Provide Training on Fault Trees and Cause Mapping

Cause mapping and fault trees are powerful tools in the troubleshooting process. To be profi cient, users of cause maps and fault trees must obtain the proper training. At a minimum, mechanics, operators, engineers, and managers should be provided training on how to read and compre-hend cause maps or fault trees. A combination of training and practice is required to attain a level of competence.

18.3 Employ Team Approach for Complex Problems

Th e authors have found that multidisciplinary analysis teams are invaluable for solving complex issues. A team composed of a 1) machinery pro-fessional who usually serves as the team leader, 2) process engineer, 3) mechanic, 4)  operator, 5) control specialist, and 6) even an equipment manufacturer’s representative, may be required to get to the bottom of things. Th e investigation leader must be able to keep the team focused and engaged at all times in order to arrive at meaning-ful conclusions. Each participant brings a unique point of view to the discussion, which can only improve the chances of success.

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Closing Remarks 237

A team approach should include the following steps:

1. An initial meeting where the following is covered:a. Identifi cation of the problemb. Clear assignment of duties, such as

data collection and fact gatheringc. Schedule of future follow-up

meetings2. Follow-up meetings with all the partic-

ipants once all the data is collecteda. Analysis of the collected informationb. Cause mapping sessionsc. Determination of most probable cause

3. Driving the entire team to a common set of conclusions and recommendations

18.4 Get Management’s Support

For the troubleshooting methods to thrive at your site, it is vital to get management’s support. Managers usually approve the time required for fi eld troubleshooting and control training and equipment budgets. Inviting management to participate on a troubleshooting team and by publishing troubleshooting successes are two ways to show them what troubleshooting is all about. Without their support, the site’s trouble-shooting eff ort will never realize its full potential.

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239

Appendix A

Th e Field Troubleshooting Process—Step by Step

Impact to

production goalsLoss of function of

bag sealer system

Property seal 22

bags per minutes

Loss of

feed system

Loss of

conveyor system

Loss of

sealer system

OR

OR

Troubleshooting Rotating Machinery: Including Centrifugal Pumps and Compressors, Reciprocating Pumps and Compressors, Fans, Steam Turbines, Electric Motors, and More.

Robert X. Perez and Andrew P. Conkey. © 2016 Scrivener Publishing LLC. Published 2016 by John Wiley & Sons, Inc.

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240 Troubleshooting Rotating Machinery

Th e purpose of this section is to meld all the ideas presented in this guide together into a step-by-step procedure for quick reference. Th is handy summary can serve as a stand-alone document that can be taken into the fi eld while engaged in the troubleshooting process. Th e basic trouble-shooting steps that should be taken are: 1) Defi ne the problem, 2) Collect data, 3) Analyze, and 4) Act and Confi rm. Following this methodology, you can improve your chances of quickly fi nd-ing the root of a machinery problem in order to implement the proper solution. Th e four trouble-shooting steps are explained below.

Step 1: Defi ne the problem

1. First you need to develop a preliminary problem defi nition. Th is step requires that you talk to the machine operator (or owner) about machinery issue at hand. Ask:a. What seems to be the problem?b. Where does the problem manifest

itself?c. When was the problem fi rst

noticed?At this time, try to get a basic idea of the nature of the problem.

2. Next perform a fi eld audit and take some preliminary data. (Chapter 6,

Page 242: Troubleshooting Rotating Machinery

Appendix A 241

Is My Machine OK? describes how to conduct a fi eld audit.) For complex machines consider inviting a mechanic or machinery professional to help with the audit. Two sets of eyes are always better than one.

3. Aft er completing the audit and review-ing the fi eld data, decide if the problem requires further action. Th is determi-nation requires the following steps:a. Rate the machine’s condition. Here

are some common ways to rate a machine’s condition: i. very unlikely to fail, likely to

fail, very likely to failii. performance is aff ecting pro-

duction signifi cantlyiii. internal wear may soon aff ect

production rates b. Determine the machine’s critical-

ity, i.e., low, medium, or highc. A risk assessment can be performed

once you know the machine’s con-dition and criticality (What is the severity of the problem? See Chapter 7, Is My Machine OK? for more guidance). Rate the overall risk level as either low, medium, or high.

Page 243: Troubleshooting Rotating Machinery

242 Troubleshooting Rotating Machinery

d. You can now decide to either ignore the issue or proceed with analysis.

4. If you decide to proceed, write down a preliminary problem statement with as many details as possible. Th e prob-lem statement should be in this form:

Th e north hot oil bottoms pump is experiencing high vibration levels at the inboard bearing. Th e pump was last repaired last month.

Step 2: Collect all pertinent data

1. Now that you have decided to proceed with the analysis, you must fi rst decide who knows the most about the prob-lem. Some potential interviewees are:a. Process engineersb. OEMc. Control engineersd. MechanicsCompile a list of all the interviewees along with date and time you plan to perform the interviews. Make sure you take detailed notes during the interviews.

2. Based on the preliminary fi eld audit, decide if additional data should be col-lected. For example, if vibration is the

Page 244: Troubleshooting Rotating Machinery

Appendix A 243

predominant issue, you may need to perform a modal analysis or generate a Bode plot. Here are typical fi eld data types that can be collected.

a. Vibration: modal analysis, Bode plot, waterfall plot, etc.

b. Temperatures: temperature survey, infrared photography, etc.

c. Oil analysis: spectrographic analy-sis, water content test, etc.

d. Process data: trend plotse. Performance testing

3. During the information collection process, frequently ask the following questions:

a. What additional data do I need to collect?

b. Who else should I talk to?c. Where does the problem show up?d. When was the problem fi rst

detected or noted?e. When was the last repair?f. When was the machine fi rst

installed?g. Is the machine at the beginning or

end of a run?h. Does the problem only show up

under certain process conditions,

Page 245: Troubleshooting Rotating Machinery

244 Troubleshooting Rotating Machinery

i.e., low fl ow, high fl ow, light gas, dense gas, high driver loading, low driver loading, etc.

4. Now that you have reviewed the prob-lem in some detail, determine if the preliminary problem statement is still accurate and decide if it needs to be revised. If your understanding of the problem has changed signifi cantly, go back to Step 2 and continue the investigation.

Step 3: Analyze the body of data as a whole

1. Look through all the process data, vibra-tion data, temperature data, perfor-mance data, etc. and look for changes, trends, and correlations that may pro-vide clues to what is going on. (See Chapter 9 of this book and Chapter 5 of Is My Machine OK? for more insight into data analysis.) Carefully analyze the body of data as a whole.

2. If it is still not clear what the problem is, generate a list of plausible theories that can explain all the symptoms. (At this point, the more possible causes you can postulate the better your chances are of fi nding the root cause.)

Page 246: Troubleshooting Rotating Machinery

Appendix A 245

Th e following techniques can be help-ful in paring down the possible causes to determine the most likely cause:

a. Field testing or trials to support or refute some of the theories.

b. Analytical modeling, such as rotor-dynamic or computational fl uid dynamic modeling to validate cer-tain theories.

c. “Cause mapping” (see Chapter 11) to evaluate all potential causes

3. At this point, you must decide if there is enough information to make a defi n-itive conclusion. If not, return to step 2 and continue with the analysis.

Step 4: Act and Confi rm

1. Once you have decided to act, here are your choices:a. Make no immediate operating chan-

ges or maintenance adjust ments but continue to monitor the machine’s condition: Choose to either continue to monitor the machine based on the present inspection schedule, or increase monitoring intervals and/or points. Look for signs of deteriora-tion and act accordingly.

Page 247: Troubleshooting Rotating Machinery

246 Troubleshooting Rotating Machinery

b. Test and assess: 1) Vary operating condition speed, fl ow, pressures, suction level, etc. and observe how machine responds. 2) Check for off -design machine operation due to off -design process conditions, open bypasses, restrictions, control issues, etc. Correct any simple prob-lems such as open bypass lines, low suction levels, and off -design condi-tions as you fi nd them. If the prob-lem can be resolved with simple fi eld adjustments, then you are done.

c. If you determine that you are deal-ing with a system issue that cannot be corrected on-line, you will need to shut down. Here are few examples of issues that need to remedied off -line:i. Clearing line blockagesii. Repairing leaking valvesiii. Replacing or adjusting trouble-

some control valvesiv. Cleaning fouled coolers

d. If you determine that you are deal-ing with a machine issue, here are your options:i. Switch to spare, if availableii. Plan a shutdown for balanc-

ing, alignment, oil change out,

Page 248: Troubleshooting Rotating Machinery

Appendix A 247

piping modifi cations, regrout-ing, etc.

iii. Plan a shutdown for repair (i.e., full machine overhaul if needed). Reduce stresses if pos-sible while waiting for repair by reducing process induced loads

iv. Shutdown immediately for bal-ancing, alignment, oil change out, piping modifi cations, regrouting, etc.

v. Shutdown immediately for repair

2. Aft er the group’s decisions have been made, a logical, safe, and effi cient implementation plan should be put in place to address all the concerns from the investigation. Follow-up plans may be needed to address concerns that need to be taken care of at a future date.

3. You should always follow up with a fi eld audit in order to confi rm that the root cause of the problem has been addressed and that machine condi-tions are back to normal. If the prob-lem has been solved, you are fi nished, if not, go back to Step 2 and continue the investigation.

Page 249: Troubleshooting Rotating Machinery

248 Troubleshooting Rotating Machinery

4. If the problem is solved, take some time to document the fi nal results. Place a copy of the fi nal report in the equip-ment fi le and send copies to cowork-ers, team members, and management.

Page 250: Troubleshooting Rotating Machinery

249

Appendix B

Troubleshooting Matrices and Tables

Th is appendix includes troubleshooting matrices and tables designed to assist fi eld troubleshooters in the identifi cation and resolution of the follow-ing categories of process machinery problems:

1. Centrifugal pump problems2. Centrifugal compressor problems3. Reciprocating compressor problems4. Reciprocating pump problems5. Fans problems6. Steam turbine problems7. Electric motor problems8. Hot bearing problems

Troubleshooting Rotating Machinery: Including Centrifugal Pumps and Compressors, Reciprocating Pumps and Compressors, Fans, Steam Turbines, Electric Motors, and More.

Robert X. Perez and Andrew P. Conkey. © 2016 Scrivener Publishing LLC. Published 2016 by John Wiley & Sons, Inc.

Page 251: Troubleshooting Rotating Machinery

250 Troubleshooting Rotating Machinery

Keep in mind that the following troubleshooting matrices and tables contain only the more com-mon symptoms and causes found in the fi eld. Th eses matrices should be considered a starting point for your analysis. You may need contact the manufacture for assistance in solving rarely encountered or subtle problems.

Centrifugal Pump Troubleshooting Matrix

Here’s an example illustrating how the centrifu-gal pump matrix can be used. Let’s assume you are experiencing a high power load on an electric motor driver. You fi rst select the column titled “Power too high” and then write down all the “Common Root Causes” for further review (see Table B.1). Th e matrix indicates that 1) an incor-rect impeller diameter, 2) the incorrect impel-ler speed, 3) back pressure too low, 4) spillback or bypass valve is leaking or open, and 5) pump worn out are all potential causes. Next, you

Page 252: Troubleshooting Rotating Machinery

Appendix B 251

systematically pare down the list by determin-ing which potential causes are unlikely based on the available information and data collected. Th is will leave you with the most likely cause, or root cause, of your problem.

Page 253: Troubleshooting Rotating Machinery

252 Troubleshooting Rotating Machinery

 C

om

mo

n s

ymp

tom

s

Inst

ruct

ion

s: F

irst

fi n

d t

he

“Co

mm

on

Sym

pto

m”

colu

mn

th

at b

est

des

crib

es y

ou

r fi

eld

co

nd

itio

n a

nd

th

en f

oll

ow

th

e co

lum

n d

ow

n

to fi

nd

all

th

e p

oss

ible

cau

ses

(den

ote

d b

y th

e sy

mb

ol

“X”)

. Th

e “C

om

mo

n R

oo

t C

ause

s” i

den

tifi

ed w

ith

an

“X

” ar

e al

l th

e p

oss

ible

ca

use

s th

at s

ho

uld

be

inve

stig

ated

to

det

erm

ine

the

actu

al r

oo

t ca

use

o

f th

e p

rob

lem

.

No

te: R

efer

to

Ch

apte

r 8

in

Is

My

Ma

chin

e O

K?

for

mo

re i

nfo

rmat

ion

o

n c

entr

ifu

gal

pu

mp

per

form

ance

.

Flow too low

Flow too high

Unstable or erratic fl ow

Discharge pressure too high

Discharge pressure too low

High pressure pulsations

Power too high (2)

Power too low (2)

High vibrations or noisy (3)

a.

Inco

rrec

t im

pel

ler

dia

met

er(s

)X

XX

XX

XX

b.

Inco

rrec

t im

pel

ler

spee

dX

XX

XX

XX

c.

Imp

elle

r in

stal

led

bac

kw

ard

s o

r ro

tor

is t

urn

ing

bac

kw

ard

sX

  

 X

 X

 

d.

Bac

k p

ress

ure

to

o h

igh

(1

)X

 X

XX

X

e.

Bac

k p

ress

ure

to

o l

ow

 X

XX

X

f.

Plu

gged

su

ctio

n s

trai

ner

, val

ve, o

r p

ipin

gX

 X

XX

XX

g.

Suct

ion

lev

el t

oo

lo

wX

 X

 X

 X

Tab

le B

.1

Ho

w t

o u

se t

he

cen

trif

uga

l p

um

p t

rou

ble

sho

oti

ng

mat

rix.

Page 254: Troubleshooting Rotating Machinery

Appendix B 253Common root causes

h.

Cav

itat

ion

XX

 X

X

i.

A

ir o

r va

po

r en

trai

nm

ent

 X

 X

X

j.

F

low

mu

ch l

ess

than

des

ign

(1

 X

XX

k.

Flo

w m

uch

hig

her

th

an d

esig

 X

 X

XX

 X

l.

Sp

illb

ack

or

byp

ass

valv

e is

lea

kin

g o

r o

pen

XX

X

m.

Ro

tor

imb

alan

ce 

  

  

  

 X

n.

Pu

mp

to

dri

ver

mis

alig

nm

ent

  

  

  

  

X

o.

Pu

mp

in

tern

al s

eals

an

d/o

r b

ush

ing

clea

ran

ces

wo

rn

exce

ssiv

ely

  

XX

X

p.

Dri

ver

issu

e o

r m

alfu

nct

ion

. Go

to

“E

lect

ric

Mo

tor”

or

“Ste

am T

urb

ine”

tro

ub

lesh

oo

tin

g ta

ble

s fo

r m

ore

gu

idan

ce

XX

XX

  

 

(1)

Th

ere

is a

po

ten

tial

fo

r a

no

-fl o

w c

on

dit

ion

If

the

pu

mp

has

a c

hec

k v

alve

an

d t

he

pu

mp

can

no

t ge

ner

ate

suffi

cie

nt

pre

ssu

re

to o

pen

th

e ch

eck

val

ve. S

hu

t th

e p

um

p d

ow

n i

mm

edia

tely

if

ther

e ap

pea

rs t

o b

e n

o p

um

p fl

ow

an

d t

ho

rou

ghly

in

vest

igat

e th

e

situ

atio

n b

efo

re a

ttem

pti

ng

to r

esta

rt.

(2)

Th

e p

ote

nti

al r

oo

t ca

use

s fo

r th

ese

two

co

lum

ns

on

ly a

pp

ly i

f h

ors

epo

wer

in

crea

ses

wit

h fl

ow

. Th

ese

colu

mn

hea

din

gs m

ust

be

rese

rved

if

ho

rsep

ow

er d

ecre

ases

wit

h fl

ow

. Ref

er t

o t

he

“Ho

w H

ors

epo

wer

Var

ies

wit

h F

low

” at

th

e en

d o

f th

is s

ecti

on

fo

r m

ore

info

rmat

ion

on

th

is t

op

ic.

(3)

Fo

r m

ore

in

form

atio

n o

n p

ote

nti

al c

ause

s o

f vi

bra

tio

n, r

efer

to

Ch

apte

rs 1

4 a

nd

15

in

Is

My

Ma

chin

e O

K?

Page 255: Troubleshooting Rotating Machinery

254 Troubleshooting Rotating Machinery

 C

om

mo

n s

ymp

tom

s

Inst

ruct

ion

s: F

irst

fi n

d t

he

“Co

mm

on

Sym

pto

m”

colu

mn

th

at b

est

des

crib

es y

ou

r fi

eld

co

nd

itio

n a

nd

th

en f

oll

ow

th

e co

lum

n d

ow

n

to fi

nd

all

th

e p

oss

ible

cau

ses

(den

ote

d b

y th

e sy

mb

ol

“X”)

. Th

e “C

om

mo

n R

oo

t C

ause

s” i

den

tifi

ed w

ith

an

“X

” ar

e al

l th

e p

oss

ible

ca

use

s th

at s

ho

uld

be

inve

stig

ated

to

det

erm

ine

the

actu

al r

oo

t ca

use

of

the

pro

ble

m. A

dd

itio

nal

tro

ub

lesh

oo

tin

g ad

vice

can

be

fou

nd

in

Tab

le B

.2b

. N

ote

: Ref

er t

o C

hap

ter

8 i

n I

s M

y M

ach

ine

OK

? fo

r m

ore

in

for-

mat

ion

on

cen

trif

uga

l p

um

p p

erfo

rman

ce.

Flow too low

Flow too high

Unstable or erratic fl ow

Discharge pressure too high

Discharge pressure too low

High pressure pulsations

Power too high (2)

Power too low (2)

High vibrations or noisy (3)

a.

Inco

rrec

t im

pel

ler

dia

met

er(s

)X

XX

XX

XX

b.

Inco

rrec

t im

pel

ler

spee

dX

XX

XX

XX

c.

Imp

elle

r in

stal

led

bac

kw

ard

s o

r ro

tor

is t

urn

ing

bac

kw

ard

sX

  

 X

  

d.

Bac

k p

ress

ure

to

o h

igh

(1

)X

 X

XX

e.

Bac

k p

ress

ure

to

o l

ow

 X

XX

X

f.

P

lugg

ed s

uct

ion

str

ain

er, v

alve

, or

pip

ing

XX

XX

 X

X

Tab

le B

.2a

Cen

trif

uga

l p

um

p t

rou

ble

sho

oti

ng

mat

rix.

Page 256: Troubleshooting Rotating Machinery

Appendix B 255Common root causes

g.

Suct

ion

lev

el t

oo

lo

wX

 X

 X

 X

h.

Cav

itat

ion

XX

 X

X

i.

A

ir o

r va

po

r en

trai

nm

ent

 X

 X

X

j.

F

low

mu

ch l

ess

than

des

ign

(1

 X

XX

k.

Flo

w m

uch

hig

her

th

an d

esig

 X

 X

XX

 X

l.

Sp

illb

ack

or

byp

ass

valv

e is

lea

kin

g o

r o

pen

XX

X

m.

Ro

tor

imb

alan

ce 

  

  

  

 X

n.

Pu

mp

to

dri

ver

mis

alig

nm

ent

  

  

  

  

X

o.

Pu

mp

in

tern

al s

eals

an

d/o

r b

ush

ing

clea

ran

ces

wo

rn

exce

ssiv

ely

  

XX

X

p.

Dri

ver

issu

e o

r m

alfu

nct

ion

. Go

to

“E

lect

ric

Mo

tor”

or

“Ste

am T

urb

ine”

tro

ub

lesh

oo

tin

g ta

ble

s fo

r m

ore

gu

idan

ceX

XX

XX

  

  

(1)

Th

ere

is a

po

ten

tial

fo

r a

no

-fl o

w c

on

dit

ion

If

the

pu

mp

has

a c

hec

k v

alve

an

d t

he

pu

mp

can

no

t ge

ner

ate

suffi

cie

nt

pre

ssu

re t

o

op

en t

he

chec

k v

alve

. Sh

ut

the

pu

mp

do

wn

im

med

iate

ly i

f th

ere

app

ears

to

be

no

pu

mp

fl o

w a

nd

th

oro

ugh

ly i

nve

stig

ate

the

situ

atio

n

bef

ore

att

emp

tin

g to

res

tart

.

(2)

Th

e p

ote

nti

al r

oo

t ca

use

s fo

r th

ese

two

co

lum

ns

on

ly a

pp

ly i

f h

ors

epo

wer

in

crea

ses

wit

h fl

ow

. Th

es

e co

lum

n h

ead

ings

mu

st b

e

rese

rved

if

ho

rsep

ow

er d

ecre

ases

wit

h fl

ow

. R

efer

to

th

e “H

ow

Ho

rsep

ow

er V

arie

s w

ith

Flo

w”

at t

he

end

of

this

sec

tio

n f

or

mo

re

info

rmat

ion

on

th

is t

op

ic.

(3)

Fo

r m

ore

in

form

atio

n o

n p

ote

nti

al c

ause

s o

f vi

bra

tio

n, r

efer

to

Ch

apte

rs 1

4 a

nd

15

in

Is

My

Ma

chin

e O

K?

Page 257: Troubleshooting Rotating Machinery

256 Troubleshooting Rotating Machinery

Inst

ruct

ion

s: Th

is

tab

le i

s in

ten

ded

to

co

mp

lem

ent

Tab

le B

.2a

by

pro

vid

ing

add

i-ti

on

al t

rou

ble

sho

oti

ng

advi

ce.

Ad

dit

ion

al fi

eld

in

spec

tio

ns

or

test

s m

ay b

e re

qu

ired

to

id

enti

fy t

he

hid

den

cau

se o

f a

give

n m

ach

iner

y p

rob

lem

. Fo

r ex

amp

le: I

f yo

u s

usp

ect

that

“b

ack

pre

ssu

re i

s to

o h

igh

” is

a

lik

ely

roo

t ca

use

, go

to

th

e “F

ield

Tro

ub

lesh

oo

tin

g T

ips”

co

lum

n a

nd

rea

d t

he

advi

ce

pro

vid

ed. F

or

this

po

ten

tial

ro

ot

cau

se, i

t is

rec

om

men

ded

th

at y

ou

ch

eck

fo

r a

fl o

w

ob

stru

ctio

n o

r a

chan

ge i

n t

he

do

wn

stre

am p

ress

ure

.

Cen

trif

uga

l P

um

p F

ield

Tro

ub

lesh

oo

tin

g T

ips

Tab

le B

.2b

C

entr

ifu

gal

pu

mp

tro

ub

lesh

oo

tin

g ti

ps

Page 258: Troubleshooting Rotating Machinery

Appendix B 257Common root causes

a.

Inco

rrec

t im

pel

ler

dia

met

er(s

)1

. Ch

eck

rep

air

reco

rds

to s

ee i

f th

ere

is a

ny

wri

tten

re

cord

of

the

inst

alle

d i

mp

elle

r d

iam

eter

(s)

and

th

en

com

par

e it

to

th

e d

esig

n d

iam

eter

(s).

2. C

hec

k t

he

spee

d t

o m

ake

sure

yo

u a

re a

t th

e ra

ted

sp

eed

b

efo

re p

ull

ing

the

roto

r to

ch

eck

im

pel

ler

dia

met

er(s

).

b.

Inco

rrec

t im

pel

ler

spee

dC

hec

k t

he

spee

d w

ith

tac

ho

met

er a

nd

co

mp

are

wit

h

des

ign

sp

eed

. A s

pee

d i

ssu

e ca

n b

e th

e re

sult

of

an

erro

neo

us

inp

ut

spee

d s

ign

al t

o a

VF

D.

c.

Imp

elle

r in

stal

led

b

ack

war

ds

or

roto

r is

tu

rnin

g b

ack

war

ds

1. F

irst

ch

eck

th

at y

ou

hav

e th

e co

rrec

t d

rive

r ro

tati

on

.

2. I

f th

e d

rive

r ro

tati

on

is

corr

ect,

th

e sp

eed

is

corr

ect,

an

d

the

pu

mp

diff

ere

nti

al i

s o

nly

a f

ract

ion

of

the

rate

d

diff

ere

nti

al, t

hen

yo

u s

ho

uld

co

nsi

der

pu

llin

g th

e ro

tor

to s

ee i

f th

e im

pel

ler(

s) a

re i

nst

alle

d b

ack

war

ds. (C

onti

nu

ed)

Page 259: Troubleshooting Rotating Machinery

258 Troubleshooting Rotating Machinery

d.

Bac

k p

ress

ure

to

o h

igh

1. C

hec

k f

or

a fl

ow

ob

stru

ctio

n, s

uch

as

a p

arti

ally

clo

sed

va

lve

or

a p

lugg

ed s

trai

ner

, in

th

e d

isch

arge

lin

e. I

f th

ere

is a

str

ain

er i

n t

he

dis

char

ge l

ine,

pu

ll t

he

stra

iner

to

see

if

it’s

cle

an. C

hec

k w

ith

op

erat

or

to s

ee i

f th

ere

has

bee

n a

his

tory

of

lin

e p

lugg

age.

2. C

hec

k t

he

do

wn

stre

am s

yste

m p

ress

ure

to

see

if

it i

s h

igh

er t

han

no

rmal

du

e to

a c

han

ge i

n t

he

pro

cess

or

an u

pse

t co

nd

itio

n.

e.

Bac

k p

ress

ure

to

o l

ow

1. C

hec

k t

he

do

wn

stre

am s

yste

m p

ress

ure

to

see

if

it i

s lo

wer

th

an n

orm

al d

ue

to a

ch

ange

in

th

e p

roce

ss o

r an

u

pse

t co

nd

itio

n.

2. C

hec

k f

or

mal

fun

ctio

nin

g b

ack

-pre

ssu

re c

on

tro

l va

lve

on

th

e d

isch

arge

of

the

pu

mp

.

f.

Plu

gged

su

ctio

n

stra

iner

, val

ve, o

r p

ipin

g

1. C

hec

k f

or

fl o

w o

bst

ruct

ion

in

th

e p

ipin

g.

2. C

hec

k a

ny

stra

iner

s in

th

e su

ctio

n a

nd

dis

char

ge l

ine

to

see

if t

hey

are

plu

gged

.

3. A

sk t

he

op

erat

or

if t

he

pu

mp

pip

ing

has

a h

isto

ry o

f p

lugg

age.

Tab

le B

.2b

C

on

t.

Page 260: Troubleshooting Rotating Machinery

Appendix B 259

g.

Suct

ion

lev

el t

oo

lo

wC

hec

k t

o s

ee i

f th

e p

rod

uct

su

ctio

n l

evel

is

no

rmal

. If

no

t,

rest

ore

th

e le

vel

to n

orm

al a

nd

see

if

fl o

w s

ymp

tom

s d

isap

pea

r.

h.

Cav

itat

ion

1. C

hec

k t

o s

ee i

f th

e p

rod

uct

su

ctio

n l

evel

is

no

rmal

. If

no

t, r

esto

re t

he

leve

l to

no

rmal

an

d s

ee i

f ca

vita

tio

n

sym

pto

ms

dis

app

ear.

2. C

hec

k t

o s

ee o

f th

e p

rod

uct

tem

per

atu

re i

s n

orm

al. I

f n

ot,

att

emp

t to

res

tore

bac

k t

o n

orm

al a

nd

see

if

cavi

tati

on

sym

pto

ms

dis

app

ear.

3. C

hec

k f

or

a fl

ow

ob

stru

ctio

n s

uch

as

a p

lugg

ed s

trai

ner

, in

th

e su

ctio

n l

ine.

Pu

ll t

he

stra

iner

to

see

if

it’s

cle

an.

Ch

eck

wit

h o

per

ato

r to

see

if

ther

e h

as b

een

a h

isto

ry o

f li

ne

plu

ggag

e.

4. C

hec

k t

o s

ee i

f th

e p

um

p fl

ow

is

in a

no

rmal

ran

ge, i

.e.

± 2

0%

of

the

bes

t effi

ci

ency

po

int.

Lo

w o

r h

igh

fl o

w

op

erat

ion

can

res

ult

in

cav

itat

ion

-lik

e sy

mp

tom

s. I

f p

oss

ible

, op

erat

e th

e p

um

p a

t n

orm

al fl

ow

s an

d s

ee i

f ca

vita

tio

n-l

ike

sym

pto

ms

dis

app

ear.

(Con

tin

ued

)

Page 261: Troubleshooting Rotating Machinery

260 Troubleshooting Rotating Machinery

i.

A

ir o

r va

po

r en

trai

nm

ent

1. C

hec

k t

o s

ee i

f th

e p

rod

uct

tan

k o

r su

mp

su

ctio

n l

evel

is

no

rmal

. If

no

t, r

esto

re t

he

leve

l to

no

rmal

an

d s

ee i

f fl

ow

sym

pto

ms

dis

app

ear.

2. I

f th

is i

s a

new

in

stal

lati

on

, ch

eck

to

see

if

the

suct

ion

en

tran

ce i

s at

an

ad

equ

ate

sub

mer

gen

ce d

epth

.

j.

F

low

mu

ch l

ess

than

d

esig

n1

. Ch

eck

th

e fl

ow

an

d d

eter

min

e if

yo

u a

re s

ign

ifi c

antl

y b

elo

w (

<5

0%

) o

f th

e d

esig

n fl

ow

.

2. P

erfo

rm a

tes

t b

y te

mp

ora

rily

in

crea

sin

g th

e fl

ow

th

rou

gh t

he

pu

mp

. If

sym

pto

ms

dis

app

ear,

yo

u m

ay

nee

d t

o r

esiz

e th

e p

um

p o

r in

stal

l a

min

imu

m fl

ow

sp

ill

bac

k l

ine.

k.

Flo

w m

uch

hig

her

th

an

des

ign

1. C

hec

k t

he

fl o

w a

nd

det

erm

ine

if y

ou

are

sig

nifi

can

tly

abo

ve (

>1

20

%)

of

the

des

ign

fl o

w.

2. P

erfo

rm a

tes

t b

y te

mp

ora

rily

dec

reas

ing

the

fl o

w

thro

ugh

th

e p

um

p. I

f sy

mp

tom

s d

isap

pea

r, y

ou

may

n

eed

to

res

ize

the

pu

mp

to

han

dle

th

e h

igh

er fl

ow

.

Tab

le B

.2b

C

on

t.

Page 262: Troubleshooting Rotating Machinery

Appendix B 261

l.

Sp

illb

ack

or

byp

ass

valv

e is

lea

kin

g o

r o

pen

1. C

hec

k a

ll p

ote

nti

al b

ypas

s va

lves

to

en

sure

th

ey a

re

clo

sed

or

are

no

t le

akin

g.

2. C

hec

k r

elie

f va

lves

wit

h a

ult

raso

nic

gu

n f

or

any

ind

ica-

tio

ns

of

leak

age.

m.

Ro

tor

imb

alan

ce1

. Th

e p

red

om

inat

e vi

bra

tio

nal

co

mp

on

ent

wil

l b

e 1

x ru

nn

ing

spee

d i

f im

bal

ance

is

tru

ly t

he

pro

ble

m.

2. Th

e

ho

rizo

nta

l 1

x co

mp

on

ent

sho

uld

be

app

roxi

mat

ely

equ

al t

o t

he

vert

ical

1x

com

po

nen

t.

n.

Pu

mp

to

dri

ver

mis

alig

nm

ent

1. U

sual

ly t

his

typ

e o

f m

isal

ign

men

t w

ill

sho

w u

p a

s 1

x o

r 2

x vi

bra

tio

nal

co

mp

on

ents

in

th

e sp

ectr

um

. Hig

h

axia

l vi

bra

tio

n i

s an

oth

er i

nd

icat

ion

of

pu

mp

to

dri

ven

m

isal

ign

men

t.

2. S

tart

by

chec

kin

g th

e d

rive

r to

pu

mp

ali

gnm

ent

if

vib

rati

on

an

alys

is s

ugg

ests

mis

alig

nm

ent

is p

rese

nt.

3. M

isal

ign

men

t ca

n b

e th

e re

sult

of

pip

ing

stra

in. I

f d

rive

r to

mac

hin

e al

ign

men

t lo

ok

s o

kay

, th

en c

hec

k

pip

ing

fi t-

up

fo

r p

oss

ible

pip

e st

rain

iss

ues

.

(Con

tin

ued

)

Page 263: Troubleshooting Rotating Machinery

262 Troubleshooting Rotating Machinery

o.

Pu

mp

in

tern

al s

eals

an

d/o

r b

ush

ing

clea

r-an

ces

wo

rn e

xces

sive

ly

1. B

egin

by

chec

kin

g p

um

p p

erfo

rman

ce i

n t

he

fi el

d t

o

det

erm

ine

if d

egra

dat

ion

has

occ

urr

ed. F

ind

ou

t if

th

e p

um

p i

s o

n i

ts p

erfo

rman

ce c

urv

e. R

efer

to

ass

essm

ent

met

ho

ds

des

crib

ed i

n C

hap

ter

8 o

f Is

my

Ma

chin

e O

K?

2. L

oss

of

seal

an

d b

ush

ing

clea

ran

ces

may

lea

d t

o a

n

incr

ease

in

1x

amp

litu

des

.

3. A

s cl

eara

nce

s in

crea

se s

ign

ifi c

antl

y, y

ou

may

beg

in t

o

see

1x,

2x,

an

d 3

x, a

nd

nx

com

po

nen

ts i

n t

he

vib

rati

on

sp

ectr

um

s.

p.

Dri

ver

issu

e o

r m

alfu

nct

ion

. Go

to

“E

lect

ric

Mo

tor”

or

“Ste

am T

urb

ine”

tr

ou

ble

sho

oti

ng

tab

les

for

mo

re g

uid

ance

1. F

aili

ng

to r

each

rat

ed s

pee

d i

s an

in

dic

atio

n o

f a

dri

ver

issu

e.

2. E

rrat

ic s

pee

d i

s an

oth

er i

nd

icat

ion

of

dri

ver

con

tro

l is

sue.

3. I

t is

a g

oo

d i

dea

to

hav

e th

e O

EM

on

sit

e w

hen

ever

st

eam

tu

rbin

es o

r el

ectr

ic m

oto

rs w

ith

VF

Ds

are

fi rs

t co

mm

issi

on

ed.

Tab

le B

.2b

C

on

t.

Page 264: Troubleshooting Rotating Machinery

Appendix B 263

Centrifugal Compressor Troubleshooting Matrix

Th e centrifugal compressor troubleshooting matrix below can be used to determine the most likely cause of a particular symptom. Th e trou-bleshooting procedure is similar to the centrifu-gal pump matrix example shown in Table B.3:

1. First, fi nd the column with the symptom that best describes what is seen in the fi eld.

2. Th en, locate all the “Common Root Causes” with an “X” in the “Common Symptoms” column for further review.

3. Next, systematically pare down the list of potential root causes by eliminating those that are unlikely, based on the information and data collected.

4. Th e remaining potential cause of all the “Common Root Causes” represents the most likely cause, or root cause, of your problem.

Page 265: Troubleshooting Rotating Machinery

264 Troubleshooting Rotating Machinery

 C

om

mo

n s

ymp

tom

s

Inst

ruct

ion

s: F

irst

fi n

d t

he

“Co

mm

on

Sym

pto

m”

colu

mn

th

at b

est

des

crib

es y

ou

r fi

eld

co

nd

itio

n a

nd

th

en f

oll

ow

th

e co

lum

n d

ow

n t

o fi

nd

all

th

e p

oss

ible

cau

ses

(den

ote

d b

y th

e sy

mb

ol

“X”)

. Th

e “C

om

mo

n R

oo

t C

ause

s” i

den

tifi

ed w

ith

an

“X

” ar

e al

l th

e p

oss

ible

cau

ses

that

sh

ou

ld b

e in

vest

igat

ed t

o

det

erm

ine

the

actu

al r

oo

t ca

use

of

the

pro

ble

m. A

dd

itio

nal

tr

ou

ble

sho

oti

ng

advi

ce c

an b

e fo

un

d i

n T

able

B.3

b.

Flow too low

Flow too high

Unstable or erratic fl ow

High discharge temperature

Discharge pressure too high

Discharge pressure too low

High pressure pulsations

Power too high (1)

Power too low (1)

High vibrations or noisy (2)

a.

Inco

rrec

t im

pel

ler

dia

met

er(s

)X

XX

XX

XX

 

b.

Inco

rrec

t ro

tor

spee

dX

XX

XX

XX

X

c.

Imp

elle

r(s)

in

stal

led

bac

kw

ard

s o

r ro

tor

turn

ing

bac

kw

ard

sX

  

  

 X

 

d.

Bac

k p

ress

ure

to

o h

igh

XX

XX

XX

e.

Su

ctio

n p

ress

ure

to

o l

ow

 X

 X

 X

XX

f.

Plu

gged

su

ctio

n s

trai

ner

or

pip

ing

XX

 X

 X

Tab

le B

.3a

Cen

trif

uga

l co

mp

ress

or

tro

ub

lesh

oo

tin

g m

atri

x.

Page 266: Troubleshooting Rotating Machinery

Appendix B 265Common Root Causes

g.

Gas

den

sity

lig

hte

r th

an d

esig

nX

  

  

XX

 X

 

h.

Gas

den

sity

hig

her

th

an d

esig

XX

 X

 

i.

Flo

w m

uch

les

s th

an d

esig

 X

XX

 X

XX

X

j.

Flo

w m

uch

hig

her

th

an d

esig

 X

  

XX

XX

X

k.

Op

en o

r le

akin

g sp

illb

ack

val

veX

  

  

XX

 

l.

Ro

tor

imb

alan

ce 

  

  

  

  

X

m.

Co

mp

ress

or

to d

rive

r m

isal

ign

men

  

  

  

  

X

n.

Suct

ion

tem

per

atu

re h

igh

er t

han

des

ign

 X

 X

  

p.

Exc

essi

ve i

nte

rnal

co

mp

ress

or

wea

rX

  

XX

X

q.

Dri

ver

issu

e o

r m

alfu

nct

ion

. Go

to

“E

lect

ric

Mo

tor”

o

r “S

team

Tu

rbin

e” t

rou

ble

sho

oti

ng

tab

les

for

mo

re

guid

ance

XX

XX

XX

  

  

r.

Su

rge

con

tro

l sy

stem

mal

fun

ctio

nX

XX

XX

XX

XX

X

(1)

Th

e p

ote

nti

al r

oo

t ca

use

s fo

r th

ese

two

co

lum

ns

on

ly a

pp

ly i

f h

ors

epo

wer

in

crea

ses

wit

h fl

ow

. Th

ese

colu

mn

hea

din

gs m

ust

be

rese

rved

if

ho

rsep

ow

er d

ecre

ases

wit

h fl

ow

. Ref

er t

o t

he

“Ho

w H

ors

epo

wer

Var

ies

wit

h F

low

” at

th

e en

d o

f th

is s

ecti

on

fo

r m

ore

info

rmat

ion

on

th

is t

op

ic.

(2)

Fo

r m

ore

in

form

atio

n o

n p

ote

nti

al c

ause

s o

f vi

bra

tio

n, r

efer

to

Ch

apte

rs 1

4 a

nd

15

in

Is

My

Ma

chin

e O

K?

Page 267: Troubleshooting Rotating Machinery

266 Troubleshooting Rotating Machinery

Inst

ruct

ion

s: Th

is

tab

le i

s in

ten

ded

to

co

mp

lem

ent

Tab

le B

.3a

by

pro

vid

ing

add

itio

nal

tro

ub

lesh

oo

tin

g ad

vice

. A

dd

itio

nal

fi e

ld

insp

ecti

on

s o

r te

sts

may

be

req

uir

ed

to i

den

tify

th

e h

idd

en c

ause

of

a gi

ven

m

ach

iner

y p

rob

lem

. Fo

r ex

amp

le: I

f yo

u s

usp

ect

that

“b

ack

p

ress

ure

is

too

hig

h”

is a

lik

ely

roo

t ca

use

, go

to

th

e “F

ield

T

rou

ble

sho

oti

ng

Tip

s” c

olu

mn

an

d

read

th

e ad

vice

pro

vid

ed. F

or

this

p

ote

nti

al r

oo

t ca

use

, it

is r

eco

m-

men

ded

th

at y

ou

ch

eck

fo

r a

fl o

w

ob

stru

ctio

n o

r a

chan

ge i

n t

he

do

wn

-st

ream

pre

ssu

re.

Cen

trif

uga

l C

om

pre

sso

r F

ield

Tro

ub

lesh

oo

tin

g T

ips

Tab

le B

.3b

C

entr

ifu

gal

com

pre

sso

r tr

ou

ble

sho

oti

ng

tip

s.

Page 268: Troubleshooting Rotating Machinery

Appendix B 267Common root causes

a.

Inco

rrec

t im

pel

ler

dia

met

er(s

)1

. Ch

eck

rep

air

reco

rds

to s

ee i

f th

ere

is a

ny

wri

t-te

n r

eco

rd o

f th

e in

stal

led

im

pel

ler

dia

met

er (

s)

and

th

en c

om

par

e it

to

th

e d

esig

n d

iam

eter

(s)

.

2. C

hec

k t

he

spee

d t

o m

ake

sure

yo

u a

re a

t th

e ra

ted

sp

eed

bef

ore

pu

llin

g th

e ro

tor

to c

hec

k

imp

elle

r d

iam

eter

(s)

b.

Inco

rrec

t ro

tor

spee

dC

hec

k t

he

roto

r sp

eed

in

dic

atio

n i

f in

stal

led

or

by

usi

ng

a ta

cho

met

er a

nd

co

mp

are

wit

h d

esig

n

spee

d. A

sp

eed

iss

ue

can

be

the

resu

lt o

f an

er

ron

eou

s in

pu

t sp

eed

sig

nal

to

a V

FD

.

c.

Imp

elle

r(s)

in

stal

led

bac

kw

ard

s o

r ro

tor

turn

ing

bac

kw

ard

s1

. Fir

st c

hec

k t

hat

yo

u h

ave

the

corr

ect

dri

ver

rota

tio

n.

2. I

f th

e d

rive

r ro

tati

on

is

corr

ect,

th

e sp

eed

is

corr

ect,

an

d t

he

pu

mp

diff

ere

nti

al i

s o

nly

a

frac

tio

n o

f th

e ra

ted

diff

ere

nti

al, t

hen

yo

u

sho

uld

co

nsi

der

pu

llin

g th

e ro

tor

to s

ee i

f th

e im

pel

ler(

s) a

re i

nst

alle

d b

ack

war

ds.

(Con

tin

ued

)

Page 269: Troubleshooting Rotating Machinery

268 Troubleshooting Rotating Machinery

d.

Bac

k p

ress

ure

to

o h

igh

1. C

hec

k f

or

a fl

ow

ob

stru

ctio

n, s

uch

as

a p

ar-

tial

ly c

lose

d v

alve

or

a p

lugg

ed s

trai

ner

, in

th

e d

isch

arge

lin

e. I

f th

ere

is a

str

ain

er i

n t

he

dis

-ch

arge

lin

e, p

ull

th

e st

rain

er t

o s

ee i

f it

’s c

lean

. C

hec

k w

ith

op

erat

or

to s

ee i

f th

ere

has

bee

n a

h

isto

ry o

f li

ne

plu

ggag

e.

2. C

hec

k t

he

do

wn

stre

am s

yste

m p

ress

ure

to

see

if

it

is h

igh

er t

han

no

rmal

du

e to

a c

han

ge i

n

the

pro

cess

or

an u

pse

t co

nd

itio

n.

e.

Suct

ion

pre

ssu

re t

oo

lo

w1

. Ch

eck

th

e u

pst

ream

sys

tem

pre

ssu

re t

o s

ee i

f it

is

low

er t

han

no

rmal

du

e to

a c

han

ge i

n t

he

pro

cess

or

an u

pse

t co

nd

itio

n.

2. C

hec

k f

or

fl o

w o

bst

ruct

ion

in

su

ctio

n p

ipin

g.

f.

Plu

gged

su

ctio

n s

trai

ner

or

pip

ing

1. C

hec

k f

or

fl o

w o

bst

ruct

ion

in

th

e p

ipin

g.

2. C

hec

k a

ny

stra

iner

s in

th

e su

ctio

n a

nd

dis

-ch

arge

lin

e to

see

if

they

are

plu

gged

.

3. A

sk t

he

op

erat

or

if t

he

com

pre

sso

r p

ipin

g h

as a

h

isto

ry o

f p

lugg

age.

Tab

le B

.3b

C

on

t.

Page 270: Troubleshooting Rotating Machinery

Appendix B 269

g.

Gas

den

sity

lig

hte

r th

an d

esig

nP

ull

a r

epre

sen

tati

ve p

roce

ss g

as s

amp

le i

n

ord

er t

o d

eter

min

e it

s m

ole

cula

r w

eigh

t.

Th

e co

mp

ress

or

diff

ere

nti

al p

ress

ure

an

d

amp

dra

w a

re d

irec

tly

pro

po

rtio

nal

to

th

e m

ole

cula

r w

eigh

t o

f th

e ga

s. W

atch

ou

t fo

r si

gnifi

can

t d

evia

tio

ns

fro

m t

he

no

rmal

m

ole

cula

r w

eigh

t o

f th

e ga

s d

uri

ng

star

t-u

ps.

h.

Gas

den

sity

hig

her

th

an d

esig

nP

ull

a r

epre

sen

tati

ve p

roce

ss g

as s

amp

le i

n

ord

er t

o d

eter

min

e it

’s t

he

mo

lecu

lar

wei

ght.

Th

e

com

pre

sso

r d

iff e

ren

tial

pre

ssu

re a

nd

am

p

dra

w a

re d

irec

tly

pro

po

rtio

nal

to

th

e m

ole

cula

r w

eigh

t o

f th

e ga

s. W

atch

ou

t fo

r si

gnifi

can

t d

evia

tio

ns

fro

m t

he

no

rmal

m

ole

cula

r w

eigh

t o

f th

e ga

s d

uri

ng

star

t-u

ps.

(Con

tin

ued

)

Page 271: Troubleshooting Rotating Machinery

270 Troubleshooting Rotating Machinery

i.

F

low

mu

ch l

ess

than

des

ign

1. C

hec

k t

he

fl o

w a

nd

det

erm

ine

if y

ou

are

si

gnifi

can

tly

bel

ow

(<

80

%)

of

the

des

ign

fl o

w.

2. I

f th

e co

mp

ress

or

has

a s

urg

e co

ntr

ol

syst

em,

chec

k t

o s

ee i

t is

fu

nct

ion

ing

pro

per

ly.

3. I

f th

e co

mp

ress

or

do

esn

’t h

ave

a su

rge

con

tro

l sy

stem

, per

form

a t

est

by

tem

po

rari

ly

incr

easi

ng

the

fl o

w t

hro

ugh

th

e co

mp

ress

or.

If

sym

pto

ms

dis

app

ear,

yo

u m

ay n

eed

to

rev

iew

th

e co

mp

ress

or

sizi

ng

and

pip

ing

syst

em t

o

un

der

stan

d t

he

sou

rce

of

the

pro

ble

m.

j.

F

low

mu

ch h

igh

er t

han

des

ign

1. C

hec

k t

he

fl o

w a

nd

det

erm

ine

if y

ou

are

si

gnifi

can

tly

abo

ve (

>1

20

%)

of

the

des

ign

fl o

w.

2. P

erfo

rm a

tes

t b

y te

mp

ora

rily

dec

reas

ing

the

fl o

w t

hro

ugh

th

e co

mp

ress

or.

If

sym

pto

ms

dis

app

ear,

yo

u m

ay n

eed

to

rev

iew

th

e co

mp

ress

or

sizi

ng

and

pip

ing

syst

em t

o

un

der

stan

d t

he

sou

rce

of

the

pro

ble

m.

Tab

le B

.3b

C

on

t.

Page 272: Troubleshooting Rotating Machinery

Appendix B 271

k.

Op

en o

r le

akin

g sp

illb

ack

val

ve 1

. Ch

eck

all

po

ten

tial

byp

ass

valv

es t

o e

nsu

re

they

are

clo

sed

or

are

no

t le

akin

g.

2. I

f th

e co

mp

ress

or

has

a s

urg

e co

ntr

ol

syst

em,

mak

e su

re i

t is

wo

rkin

g p

rop

erly

.

3. C

hec

k r

elie

f va

lves

wit

h a

ult

raso

nic

gu

n f

or

any

ind

icat

ion

s o

f le

akag

e.

l.

Ro

tor

imb

alan

ce1

. Th

e p

red

om

inat

e vi

bra

tio

nal

co

mp

on

ent

wil

l b

e 1

x ru

nn

ing

spee

d i

f im

bal

ance

is

tru

ly t

he

pro

ble

m.

2. Th

e

ho

rizo

nta

l 1

x co

mp

on

ent

sho

uld

be

app

roxi

mat

ely

equ

al t

o t

he

vert

ical

1x

com

po

nen

t.

(Con

tin

ued

)

Page 273: Troubleshooting Rotating Machinery

272 Troubleshooting Rotating Machinery

m.

Co

mp

ress

or

to d

rive

r m

isal

ign

men

t1

. Usu

ally

th

is t

ype

of

mis

alig

nm

ent

wil

l sh

ow

up

as

1x

or

2x

vib

rati

on

al c

om

po

nen

ts i

n t

he

spec

-tr

um

. Hig

h a

xial

vib

rati

on

is

ano

ther

in

dic

a-ti

on

of

com

pre

sso

r to

dri

ven

mis

alig

nm

ent.

2. S

tart

by

chec

kin

g th

e d

rive

r to

co

mp

ress

or

alig

nm

ent

if v

ibra

tio

n a

nal

ysis

su

gges

ts

mis

alig

nm

ent

is p

rese

nt.

3. M

isal

ign

men

t ca

n b

e th

e re

sult

of

pip

ing

stra

in.

If d

rive

r to

mac

hin

e al

ign

men

t lo

ok

s o

kay

, th

en c

hec

k p

ipin

g fi

t-u

p f

or

po

ssib

le p

ipe

stra

in

issu

es.

n.

Suct

ion

tem

per

atu

re h

igh

er

than

des

ign

Ch

eck

to

see

of

the

com

pre

sso

r su

ctio

n t

emp

era-

ture

is

dev

iati

ng

fro

m t

he

des

ign

val

ue

by

mo

re

than

5%

. A d

evia

tio

n g

reat

er t

han

5%

wil

l aff

ect

h

ors

epo

wer

an

d p

erfo

rman

ce.

Tab

le B

.3b

C

on

t.

Page 274: Troubleshooting Rotating Machinery

Appendix B 273

p.

Exc

essi

ve i

nte

rnal

co

mp

ress

or

wea

r1

. Beg

in b

y ch

eck

ing

com

pre

sso

r’s

per

form

ance

in

th

e fi

eld

to

det

erm

ine

if d

egra

dat

ion

has

o

ccu

rred

. Plo

t a

few

per

form

ance

po

ints

of

the

per

form

ance

map

to

see

if

the

com

pre

sso

r is

on

it

s cu

rve.

2. C

om

par

e th

e ac

tual

dis

char

ge t

emp

erat

ure

to

th

e d

esig

n d

isch

arge

tem

per

atu

re. Th

e

dis

char

ge t

emp

erat

ure

wil

l b

egin

to

ris

e ab

ove

th

e d

esig

n d

isch

arge

tem

per

atu

re a

s in

tern

al

com

pre

sso

r w

ear

occ

ur.

q.

Dri

ver

issu

e o

r m

alfu

nct

ion

. Go

to

“E

lect

ric

Mo

tor”

or

“Ste

am

Tu

rbin

e” t

rou

ble

sho

oti

ng

tab

les

for

mo

re g

uid

ance

1. F

aili

ng

to r

each

rat

ed s

pee

d i

s an

in

dic

atio

n o

f a

dri

ver

issu

e.

2. E

rrat

ic s

pee

d i

s an

oth

er i

nd

icat

ion

of

dri

ver

con

tro

l is

sue.

3. I

t is

a g

oo

d i

dea

to

hav

e th

e O

EM

on

sit

e w

hen

ever

ste

am t

urb

ines

or

elec

tric

mo

tors

w

ith

VF

Ds

are

fi rs

t co

mm

issi

on

ed.

(Con

tin

ued

)

Page 275: Troubleshooting Rotating Machinery

274 Troubleshooting Rotating Machinery

r.

Surg

e co

ntr

ol

syst

em

mal

fun

ctio

nTh

e

com

bin

atio

n o

f lo

w fl

ow

, lo

w p

ress

ure

diff

er-

enti

al, a

nd

hig

h h

ors

epo

wer

in

dic

atio

ns

usu

-al

ly p

oin

t to

an

op

en s

pil

lbac

k v

alve

. If

a su

rge

con

tro

l sy

stem

is

inst

alle

d, i

t is

po

ssib

le t

hat

th

e su

rge

valv

e is

lea

kin

g o

r o

pen

. Fir

st c

hec

k

if t

he

valv

e if

op

en. I

f it

is,

det

erm

ine

if i

t’s

du

e to

a m

alfu

nct

ion

ing

surg

e co

ntr

ol

syst

em o

r d

ue

mal

fun

ctio

nin

g va

lve.

If

in d

ou

bt,

hav

e th

e su

rge

con

tro

l sy

stem

des

ign

er d

ou

ble

ch

eck

th

e su

rge

algo

rith

ms

to e

nsu

re t

hey

are

co

rrec

t.

Tab

le B

.3b

C

on

t.

Page 276: Troubleshooting Rotating Machinery

Appendix B 275

How Horsepower Varies with Flow

Centrifugal Pumps

Common sense tells us that, for a given speed, the horsepower required by a centrifugal pump increase as fl ow increases—which is not always a correct statement. Let’s review performance curves for three types of centrifugal pumps:

Figure A.1 shows that the head curve for a radial fl ow pump is relatively fl at and that the head decreases gradually as the fl ow increases. You will also notice that the brake horsepower increases gradually over the fl ow range with the maximum normally at the point of maximum fl ow.

140

120

100

80

60

40

20

00 20 40 60 80

Head

HP

Eff

100 120 140

Percent of design flow

Typical performance of a radial flow centrifugal pump

Note: All data points are plotted as a percent of best efficiency point (BEP) values

Pe

rce

nt

of

BE

P v

alu

e

Head (TDH)Brake horsepower (HP)Efficiency

Figure A.1 Radial fl ow pump.

Page 277: Troubleshooting Rotating Machinery

276 Troubleshooting Rotating Machinery

In contrast, mixed fl ow centrifugal pumps and axial fl ow or propeller pumps have considerably diff erent characteristics as shown in Figures A.2 and A.3 below. Th e head curve for a mixed fl ow pump is steeper than for a radial fl ow pump. Th e shut-off head is usu-ally 150% to 200% of the design head and the brake horsepower remains fairly constant over the fl ow range. For a typical axial fl ow centrifugal pumps, the head and brake horsepower both increase drastically near shutoff as shown in Figure A.3.

Th ere are many pumps with characteristics fall-ing somewhere between the three pump design examples shown here. Th ese examples illustrate points on a continuum of pump performance designs. For instance, the Francis vane impeller would have a characteristic between the radial

Typical performance of a mixed flow centrifugal pumps

Note: All data points are plotted as a percent of best efficiency point (BEP) values

180

160

140

120

100

80

60

40

20

00 20 40 60 80

Percent of design flow

Pe

rce

nt

of

BE

P v

alu

e

100 120 140

Head

HP

Eff

Head (TDH)Brake horsepower (HP)Efficiency

Figure A.2 Mixed fl ow pump.

Page 278: Troubleshooting Rotating Machinery

Appendix B 277

and mixed fl ow classes. Th e purpose of this dis-cussion to illustrate how pump performance can vary based on their design.

Centrifugal Compressors

Just as the shape of a centrifugal pump head ver-sus fl ow curve aff ects its horsepower versus fl ow curve, the shape of a centrifugal compressor head versus fl ow curve determines the shape of its horsepower versus fl ow curve. For a given gas density, speed, and inlet guide vane position (if applicable), we typically see:

1. Centrifugal compressors with relatively fl at head versus fl ow curves, similar

Figure A.3 Axial fl ow pump.

Typical performance of an axial flow centrifugal pump

Note: All data points are plotted as a percent of best efficiency point (BEP) values

Percent of design flow

Pe

rce

nt

of

BE

P v

alu

e

350

300

250

200

150

100

50

00 20 40 60 80 100 120 140

Head (TDH)Brake horsepower (HP)Efficiency

Head

HP

Eff

Page 279: Troubleshooting Rotating Machinery

278 Troubleshooting Rotating Machinery

to Figure 1, tend to have horsepower curves that rise continuously as fl ow increases.

2. Centrifugal compressors with steep head versus fl ow curves, similar to Figure 3, tend to have horsepower ver-sus fl ow curves that drop continuously as fl ow increases.

Conclusion

When dealing with centrifugal machinery, never assume that horsepower rises with fl ow. Always review the pump or compressor’s performance curve for the specifi c machine you are dealing with to better understand the actual shape of the head versus fl ow curve and the horsepower ver-sus fl ow curve.

Page 280: Troubleshooting Rotating Machinery

Appendix B 279

Reciprocating Compressor Troubleshooting Matrix

Th e reciprocating compressor troubleshooting matrix below can be used to determine the most likely cause of a particular symptom. Th e trou-bleshooting procedure is similar to the centrifu-gal pump matrix example shown in Table B.4:

1. First, fi nd the column with the symptom that best describes what is seen in the fi eld.

2. Th en, locate all the “Common Root Causes” with an “X” in the “Common Symptoms” column for further review.

3. Next, systematically pare down the list of potential root causes by eliminating those that are unlikely, based on the information and data collected

4. Th e remaining potential cause of all the “Common Root Causes” represents the most likely cause, or root cause, of your problem.

Page 281: Troubleshooting Rotating Machinery

280 Troubleshooting Rotating Machinery

 C

om

mo

n s

ymp

tom

s

Inst

ruct

ion

s: F

irst

fi n

d t

he

“Co

mm

on

Sym

pto

m”

col-

um

n t

hat

bes

t d

escr

ibes

yo

ur

fi el

d c

on

dit

ion

an

d t

hen

fo

llo

w t

he

colu

mn

do

wn

to

fi n

d a

ll t

he

po

ssib

le c

ause

s (d

eno

ted

by

the

sym

bo

l “X

”). Th

e

“Co

mm

on

Ro

ot

Cau

ses”

id

enti

fi ed

wit

h a

n “

X”

are

all

the

po

ssib

le

cau

ses

that

sh

ou

ld b

e in

vest

igat

ed t

o d

eter

min

e th

e ac

tual

ro

ot

cau

se o

f th

e p

rob

lem

. Ad

dit

ion

al t

rou

ble

-sh

oo

tin

g ad

vice

can

be

fou

nd

in

Tab

le B

.4b

.

Flow too low

Flow too high

High Discharge Temperature

Discharge pressure too high

Discharge pressure too low

High pressure pulsations

Power too high

Power too low

High vibrations or noisy

a.

Inco

rrec

t cy

lin

der

cle

aran

ce v

olu

me

XX

 X

XX

XX

 

b.

Wro

ng

com

pre

sso

r sp

eed

XX

 X

XX

XX

X

c.

Inte

rco

ole

r in

eff e

ctiv

e (m

ult

ista

ge u

nit

s)X

 X

  

  

d.

Pu

lsat

ion

dam

pn

er d

amag

ed o

r p

lugg

ed 

  

XX

XX

e.

Pu

lsat

ion

dam

pn

er i

neff

ect

ive

  

  

 X

  

X

Tab

le B

.4a

Rec

ipro

cati

ng

com

pre

sso

r tr

ou

ble

sho

oti

ng

mat

rix.

Page 282: Troubleshooting Rotating Machinery

Appendix B 281Common root causes

f.

Suct

ion

pre

ssu

re t

oo

lo

wX

 X

 X

  

g.

Plu

gged

su

ctio

n s

trai

ner

, val

ve, o

r p

ipin

g re

stri

ctio

nX

 X

 X

XX

h.

Op

en o

r le

akin

g sp

illb

ack

val

veX

  

  

 X

  

i.

Mec

han

ical

or

aco

ust

ic r

eso

nan

ce 

  

  

 X

j.

In

adeq

uat

e co

mp

ress

or

sup

po

rt 

  

  

  

 X

k.

Lea

kin

g cy

lin

der

val

veX

 X

 X

  

l.

Un

bal

ance

d r

ecip

roca

tin

g w

eigh

ts 

  

  

  

 X

m.

Bro

ken

ho

ld d

ow

n b

olt

or

sup

po

rt m

emb

er 

  

  

  

 X

n.

Suct

ion

tem

per

atu

re h

igh

er t

han

des

ign

  

 

o.

Gas

is

ligh

ter

than

des

ign

  

XX

 X

 

p.

Gas

is

hea

vier

th

an d

esig

XX

XX

  

q.

Lea

kin

g p

isto

n r

ings

XX

 

r.

Exc

essi

ve c

ylin

der

val

ve l

oss

es 

 X

 X

 X

  

s.

Dri

ver

issu

e o

r m

alfu

nct

ion

XX

XX

XX

  

 

Page 283: Troubleshooting Rotating Machinery

282 Troubleshooting Rotating MachineryT

able

B.4

b

Rec

ipro

cati

ng

com

pre

sso

r tr

ou

ble

sho

oti

ng

tip

s.

Inst

ruct

ion

s: Th

is

tab

le i

s in

ten

ded

to

co

mp

lem

ent

Tab

le B

.4a

by

pro

-vi

din

g ad

dit

ion

al t

rou

ble

sho

oti

ng

advi

ce. A

dd

itio

nal

fi e

ld i

nsp

ecti

on

s o

r te

sts

may

be

req

uir

ed t

o i

den

tify

th

e h

idd

en c

ause

of

a gi

ven

mac

hin

ery

pro

ble

m. F

or

exam

ple

: If

you

su

spec

t th

at “

wro

ng

com

pre

sso

r sp

eed

” is

a

lik

ely

roo

t ca

use

, go

to

th

e “F

ield

T

rou

ble

sho

oti

ng

Tip

s” c

olu

mn

an

d

read

th

e ad

vice

pro

vid

ed. F

or

this

p

ote

nti

al r

oo

t ca

use

, it

is r

eco

m-

men

ded

th

at y

ou

ch

eck

th

e co

mp

res-

sor

spee

d i

nd

icat

ion

if

inst

alle

d o

r b

y u

sin

g a

tach

om

eter

an

d c

om

par

e th

e in

dic

ated

sp

eed

wit

h t

he

des

ign

sp

eed

.

Rec

ipro

cati

ng

Co

mp

ress

or

Fie

ld T

rou

ble

sho

oti

ng

Tip

s

Page 284: Troubleshooting Rotating Machinery

Appendix B 283Common root causes

a.

Inco

rrec

t cy

lin

der

cle

aran

ce

volu

me

1. I

f vo

lum

e u

nlo

ader

s ar

e in

stal

led

, fi r

st c

hec

k t

o

mak

e su

re t

hey

are

all

in

th

e co

rrec

t p

osi

tio

ns.

L

eak

ing

volu

me

un

load

ers

can

sig

nifi

can

tly

aff e

ct c

om

pre

sso

r fl

ow

.

2. C

hec

k t

he

rep

air

reco

rds

to d

eter

min

e if

th

e cl

eara

nce

vo

lum

es w

ere

mea

sure

d a

nd

rec

ord

ed.

3. C

on

du

ct a

co

mp

ress

or

per

form

ance

(P

V)

anal

ysis

an

d s

ee i

f cy

lin

der

per

form

ance

ap

pea

rs

to b

e n

orm

al.

b.

Wro

ng

com

pre

sso

r sp

eed

Ch

eck

th

e co

mp

ress

or

spee

d i

nd

icat

ion

if

inst

alle

d o

r b

y u

sin

g a

tach

om

eter

an

d c

om

par

e w

ith

des

ign

sp

eed

.

c.

Inte

rco

ole

r in

eff e

ctiv

e (m

ult

i-st

age

un

its)

 Ch

eck

th

e in

let

and

ou

tlet

tem

per

atu

res

on

yo

ur

coo

lers

an

d c

om

par

e th

em t

o t

he

des

ign

val

ues

. A

hig

h i

nle

t te

mp

erat

ure

is

an i

nd

icat

ion

of

a co

mp

ress

or

issu

es. A

no

rmal

in

let

tem

per

atu

re

wit

h a

hig

h o

utl

et t

emp

erat

ure

is

an i

nd

icat

ion

o

f a

coo

ler

issu

e.

(Con

tin

ued

)

Page 285: Troubleshooting Rotating Machinery

284 Troubleshooting Rotating Machinery

d. P

uls

atio

n d

amp

ner

dam

aged

or

plu

gged

If t

he

pro

ble

m h

as s

ud

den

ly a

pp

eare

d, y

ou

may

h

ave

a p

rob

lem

in

tern

al t

o t

he

pu

lsat

ion

dam

p-

ner

. Wh

en p

oss

ible

, use

a b

oro

sco

pe

to i

nsp

ect

the

pu

lsat

ion

dam

pn

er i

nte

rnal

s. L

oo

k f

or

plu

g-ga

ge, o

r b

rok

en i

nte

rnal

co

mp

on

ents

.

e.

Pu

lsat

ion

dam

pn

er i

neff

ect

ive

If t

he

pro

ble

m is

pre

sen

t im

med

iate

ly a

ft er

co

m-

mis

sio

nin

g, it

may

be

a p

uls

atio

n d

amp

ner

d

esig

n p

rob

lem

. Hav

e so

meo

ne

veri

fy t

he

des

ign

.

f.

Su

ctio

n p

ress

ure

to

o l

ow

1. C

hec

k t

he

up

stre

am s

yste

m p

ress

ure

to

see

if

it i

s lo

wer

th

an n

orm

al d

ue

to a

ch

ange

in

th

e p

roce

ss o

r an

up

set

con

dit

ion

.

2. C

hec

k f

or

fl o

w o

bst

ruct

ion

in

su

ctio

n p

ipin

g.

g. P

lugg

ed s

uct

ion

str

ain

er, v

alve

, o

r p

ipin

g re

stri

ctio

n1

. Ch

eck

fo

r fl

ow

ob

stru

ctio

n i

n t

he

pip

ing.

2. C

hec

k a

ny

stra

iner

s in

th

e su

ctio

n a

nd

dis

-ch

arge

lin

e to

see

if

they

are

plu

gged

.

3. A

sk t

he

op

erat

or

if t

he

com

pre

sso

r p

ipin

g h

as a

h

isto

ry o

f p

lugg

age.

Tab

le B

.4b

C

on

t.

Page 286: Troubleshooting Rotating Machinery

Appendix B 285

h. O

pen

or

leak

ing

spil

lbac

k v

alve

1. C

hec

k a

ll p

ote

nti

al b

ypas

s va

lves

to

en

sure

th

ey

are

clo

sed

or

are

no

t le

akin

g.

2. C

hec

k r

elie

f va

lves

fo

r an

y in

dic

atio

ns

of

leak

age.

i.

Mec

han

ical

or

aco

ust

ic

reso

nan

ceC

hec

k v

ibra

tio

n a

nd

pu

lsat

ion

s as

a f

un

ctio

n

of

spee

d. R

eso

nan

ces

wil

l ap

pea

r as

defi

ned

sp

ikes

in

th

e d

ata.

Ref

er t

o C

hap

ter

18

in

Is

My

Ma

chin

e O

K?

for

way

s to

id

enti

fy r

eso

nan

ces.

j.

Inad

equ

ate

com

pre

sso

r su

pp

ort

Star

t yo

u i

nve

stig

atio

n b

y ch

eck

ing

com

pre

sso

r vi

bra

tio

n l

evel

s cl

ose

to

th

e sk

id o

r su

b-b

ase.

If

vib

rati

on

lev

els

are

hig

h n

ear

ho

ld d

ow

n b

olt

s,

then

yo

u s

kid

or

sub

-bas

e is

no

t p

rovi

din

g ad

equ

ate

sup

po

rt.

k. L

eak

ing

cyli

nd

er v

alve

Use

an

in

frar

ed t

emp

erat

ure

gu

n o

r co

nta

ct t

her

-m

om

eter

to

ch

eck

fo

r h

ot

valv

e ca

ps.

An

iso

-la

ted

ho

t va

lve

cap

is

an i

nd

icat

ion

of

a le

akin

g cy

lin

der

val

ve. Th

en

, rep

lace

all

val

ves

wit

h h

ot

valv

e ca

ps

and

see

if

the

sym

pto

ms

dis

app

ear.

(Con

tin

ued

)

Page 287: Troubleshooting Rotating Machinery

286 Troubleshooting Rotating Machinery

l.

Un

bal

ance

d r

ecip

roca

tin

g w

eigh

tsIm

bal

ance

d r

ecip

roca

tin

g w

eigh

ts s

ho

uld

sh

ow

u

p a

s h

igh

1x

vib

rati

on

al c

om

po

nen

ts i

n t

he

spec

tra.

m. B

rok

en h

old

do

wn

bo

lt o

r su

pp

ort

mem

ber

If t

he

vert

ical

vib

rati

on

lev

els

are

mo

re t

han

2

tim

es h

igh

er t

han

th

e h

ori

zon

tal

vib

rati

ng

leve

l,

you

sh

ou

ld s

usp

ect

that

yo

u h

ave

a b

rok

en o

r lo

ose

ho

ld d

ow

n b

olt

or

sup

po

rt m

emb

er.

n.

Suct

ion

tem

per

atu

re h

igh

er

than

des

ign

Ch

eck

to

see

of

the

com

pre

sso

r su

ctio

n t

emp

era-

ture

is

dev

iati

ng

fro

m t

he

des

ign

val

ue

by

mo

re

than

5%

. A d

evia

tio

n g

reat

er t

han

5%

wil

l aff

ect

h

ors

epo

wer

an

d p

erfo

rman

ce.

o.

Gas

is

ligh

ter

that

des

ign

Pu

ll a

rep

rese

nta

tive

pro

cess

gas

sam

ple

in

ord

er

to d

eter

min

e it

s m

ole

cula

r w

eigh

t. Th

e

com

-p

ress

or

amp

dra

w i

s d

irec

tly

pro

po

rtio

nal

to

th

e m

ole

cula

r w

eigh

t o

f th

e ga

s. W

atch

ou

t fo

r si

gnifi

can

t d

evia

tio

ns

fro

m t

he

no

rmal

mo

lecu

-la

r w

eigh

t o

f th

e ga

s d

uri

ng

star

t-u

ps.

Tab

le B

.4b

C

on

t.

Page 288: Troubleshooting Rotating Machinery

Appendix B 287

p. G

as i

s h

eavi

er t

hat

des

ign

 Pu

ll a

rep

rese

nta

tive

pro

cess

gas

sam

ple

in

ord

er

to d

eter

min

e it

s m

ole

cula

r w

eigh

t. Th

e

com

-p

ress

or

amp

dra

w i

s d

irec

tly

pro

po

rtio

nal

to

th

e m

ole

cula

r w

eigh

t o

f th

e ga

s. W

atch

ou

t fo

r si

gnifi

can

t d

evia

tio

ns

fro

m t

he

no

rmal

mo

lecu

-la

r w

eigh

t o

f th

e ga

s d

uri

ng

star

t-u

ps.

q. L

eak

ing

pis

ton

rin

gsC

on

du

ct a

co

mp

ress

or

per

form

ance

(P

V)

anal

ysis

to

det

erm

ine

if e

xces

sive

lea

kag

e is

pre

sen

t.  

r.

Exc

essi

ve c

ylin

der

val

ve l

oss

esP

erfo

rm a

co

mp

ress

or

per

form

ance

an

alys

is (

PV

) to

eva

luat

e th

e m

agn

itu

de

of

the

cyli

nd

er v

alve

lo

sses

. Co

mp

are

the

valv

e lo

sses

wit

h t

he

man

u-

fact

ure

r’s

esti

mat

e.

s.

Dri

ver

issu

e o

r m

alfu

nct

ion

.1

. Fai

lin

g to

rea

ch r

ated

sp

eed

is

an i

nd

icat

ion

of

a d

rive

r is

sue.

2. E

rrat

ic s

pee

d i

s an

oth

er i

nd

icat

ion

of

dri

ver

con

tro

l is

sue.

Page 289: Troubleshooting Rotating Machinery

288 Troubleshooting Rotating Machinery

Reciprocating Pump Troubleshooting Table

Th e reciprocating pump troubleshooting table below can be used to determine the most likely cause of a particular symptom. Th e troubleshoot-ing procedure is similar to the centrifugal pump matrix example shown in Table B.5:

1. First, select the symptom that best describes what is seen in the fi eld.

2. Th en, locate all the “Possible Causes” for further review.

3. Next, systematically pare down the list of possible causes by eliminating those that are unlikely, based on the informa-tion and data collected

4. Th e remaining possible cause repre-sents the most likely cause, or root cause, of your problem.

Page 290: Troubleshooting Rotating Machinery

Appendix B 289

Sym

pto

mP

oss

ible

cau

seF

ield

tro

ub

lesh

oo

tin

g t

ips

Lo

w d

isch

arg

e p

ress

ure

 

1. R

estr

icti

on

in

su

ctio

n

syst

emC

hec

k f

or

po

ten

tial

fl o

w o

bst

ruct

ion

in

th

e p

ipin

g.

 

2. L

eak

ing

spil

lbac

k v

alve

o

r re

lief

val

ve1.

Ch

eck

all

po

ten

tial

byp

ass

valv

es t

o

ensu

re t

hey

are

clo

sed

or

are

no

t le

akin

g.

2. C

hec

k r

elie

f va

lves

wit

h a

ult

raso

nic

gu

n

for

any

ind

icat

ion

s o

f le

akag

e.

 

3. P

um

p n

ot

full

y p

rim

edC

hec

k t

o m

ake

sure

th

e su

ctio

n l

ine

is

liq

uid

fu

ll a

nd

vap

or

free

. Yo

u m

ay h

ave

to s

hu

t d

ow

n t

he

pu

mp

an

d v

ent

the

suct

ion

lin

e to

en

sure

it

is l

iqu

id f

ull

. If

yo

u a

re u

nab

le t

o fi

ll

the

suct

ion

lin

e w

ith

liq

uid

en

sure

th

ere

is a

n a

mp

le

sup

ply

of

liq

uid

ava

ilab

le t

o t

he

pu

mp

.

Tab

le B

.5

Rec

ipro

cati

ng

pu

mp

tro

ub

lesh

oo

tin

g ta

ble

.

(Con

tin

ued

)

Page 291: Troubleshooting Rotating Machinery

290 Troubleshooting Rotating Machinery

Sym

pto

mP

oss

ible

cau

seF

ield

tro

ub

lesh

oo

tin

g t

ips

 

4. P

um

p s

pee

d t

oo

lo

wC

hec

k t

he

pu

mp

sp

eed

in

dic

atio

n i

f in

stal

led

or

by

usi

ng

a ta

cho

met

er a

nd

co

mp

are

wit

h d

esig

n s

pee

d.

 

5. L

eak

ing

pu

mp

val

ves

Pu

ll v

alve

s an

d i

nsp

ect

for

dam

age

or

inst

alla

tio

n i

ssu

es.

 

6. N

o b

ack

pre

ssu

re o

n

pu

mp

Ch

eck

to

mak

e su

re t

he

dis

char

ge p

ress

ure

is

no

rmal

.

 

7. G

as e

nte

rin

g fl

uid

cy

lin

der

1. C

hec

k t

o m

ake

sure

th

e su

ctio

n l

ine

is

vap

or

free

. Yo

u m

ay h

ave

to s

hu

t d

ow

n

the

pu

mp

an

d v

ent

the

suct

ion

lin

e to

en

sure

it

is l

iqu

id f

ull

.

2. C

hec

k t

hat

yo

u a

re n

ot

suck

ing

in a

ir

or

vap

or

in t

he

suct

ion

tan

k d

ue

to

vort

exin

g.

Tab

le B

.5

Co

nt.

Page 292: Troubleshooting Rotating Machinery

Appendix B 291

 

8. L

ow

su

ctio

n p

ress

ure

ca

usi

ng

cavi

tati

on

du

e to

in

adeq

uat

e N

PSH

a

1. F

irst

ch

eck

to

see

if

the

suct

ion

pre

ssu

re

is n

orm

al.

2. C

hec

k f

or

fl o

w o

bst

ruct

ion

in

th

e p

ipin

g.

3. I

f p

oss

ible

, red

uce

th

e in

let

fl u

id

tem

per

atu

re.

4. R

edu

ce s

uct

ion

lift

o

r ra

ise

sup

ply

tan

k

leve

l.

 

9. E

xces

sive

pac

kin

g le

akag

eV

isu

ally

in

spec

t th

e p

ack

ing

bo

xes

for

exte

rnal

lea

kag

e. I

f le

akag

e is

exc

essi

ve,

hav

e a

qu

alifi

ed

mec

han

ical

att

emp

t to

re

du

ce l

eak

age

by

adju

stin

g p

ack

ing

glan

ds.

 1

0. D

rive

r is

sue

or

mal

fun

ctio

n1

. Fai

lin

g to

rea

ch r

ated

sp

eed

is

an i

nd

ica-

tio

n o

f a

dri

ver

issu

e.

2. E

rrat

ic s

pee

d i

s an

oth

er i

nd

icat

ion

of

dri

ver

con

tro

l is

sue.

(Con

tin

ued

)

Page 293: Troubleshooting Rotating Machinery

292 Troubleshooting Rotating Machinery

Sym

pto

mP

oss

ible

cau

seF

ield

tro

ub

lesh

oo

tin

g t

ips

Lo

w t

ota

l fl

ow

in

to t

he

pro

cess

 1

. Res

tric

tio

n i

n s

uct

ion

sy

stem

Ch

eck

fo

r fl

ow

ob

stru

ctio

n i

n t

he

pip

ing.

 2

. Lea

kin

g sp

illb

ack

val

ve

or

reli

ef v

alve

1. C

hec

k a

ll p

ote

nti

al b

ypas

s va

lves

to

en

sure

th

ey a

re c

lose

d o

r ar

e n

ot

leak

ing.

2. C

hec

k r

elie

f va

lves

wit

h a

ult

raso

nic

gu

n

for

any

ind

icat

ion

s o

f le

akag

e.

 3

. Pu

mp

sp

eed

to

o l

ow

Ch

eck

th

e p

um

p s

pee

d i

nd

icat

ion

if

inst

alle

d o

r b

y u

sin

g a

tach

om

eter

an

d

com

par

e w

ith

des

ign

sp

eed

.

 4

. Lea

kin

g p

um

p v

alve

sP

ull

val

ves

and

in

spec

t fo

r d

amag

e o

r in

stal

lati

on

iss

ues

.

 5

. Gas

en

teri

ng

fl u

id

cyli

nd

erC

hec

k t

o m

ake

sure

th

e su

ctio

n l

ine

is

vap

or

free

. Yo

u m

ay h

ave

to s

hu

t d

ow

n

the

pu

mp

an

d v

ent

the

suct

ion

lin

e to

en

sure

it

is l

iqu

id f

ull

.

Tab

le B

.5

Co

nt.

Page 294: Troubleshooting Rotating Machinery

Appendix B 293

 6

. In

suffi

cie

nt

suct

ion

p

ress

ure

1. C

hec

k th

e u

pst

ream

sys

tem

pre

ssu

re t

o s

ee

if it

is lo

wer

th

an n

orm

al d

ue

to a

ch

ange

in

th

e p

roce

ss o

r an

up

set

con

dit

ion

.

2. C

hec

k f

or

fl o

w o

bst

ruct

ion

in

su

ctio

n

pip

ing.

 7

. Pu

mp

no

t fu

lly

pri

med

Ch

eck

to

mak

e su

re t

he

suct

ion

lin

e is

li

qu

id f

ull

an

d v

apo

r fr

ee. Y

ou

may

hav

e to

sh

ut

do

wn

th

e p

um

p a

nd

ven

t th

e su

ctio

n l

ine

to e

nsu

re i

t is

liq

uid

fu

ll.

If y

ou

are

un

able

to

fi l

l th

e su

ctio

n l

ine

wit

h l

iqu

id e

nsu

re t

her

e is

an

am

ple

su

pp

ly o

f li

qu

id a

vail

able

to

th

e p

um

p.

 8

. Lea

kin

g p

ack

ing

Vis

ual

ly in

spec

t th

e p

ack

ing

bo

xes

for

exte

r-n

al le

akag

e. I

f le

akag

e is

exc

essi

ve, h

ave

a q

ual

ifi e

d m

ech

anic

al a

ttem

pt

to r

edu

ce

leak

age

by

adju

stin

g p

ack

ing

glan

ds.

(Con

tin

ued

)

Page 295: Troubleshooting Rotating Machinery

294 Troubleshooting Rotating Machinery

Sym

pto

mP

oss

ible

cau

seF

ield

tro

ub

lesh

oo

tin

g t

ips

 9

. Dri

ver

issu

e o

r m

alfu

nct

ion

1. F

aili

ng

to r

each

rat

ed s

pee

d i

s an

in

dic

atio

n o

f a

dri

ver

issu

e.

2. E

rrat

ic s

pee

d i

s an

oth

er i

nd

icat

ion

of

dri

ver

con

tro

l is

sue.

Ex

cess

ive

vib

rati

on

 1

. In

suffi

cie

nt

NP

SHA

ca

usi

ng

cavi

tati

on

1. C

hec

k th

e u

pst

ream

sys

tem

pre

ssu

re t

o s

ee

if it

is lo

wer

th

an n

orm

al d

ue

to a

ch

ange

in

th

e p

roce

ss o

r an

up

set

con

dit

ion

.

2. C

hec

k f

or

fl o

w o

bst

ruct

ion

in

su

ctio

n

pip

ing.

3. I

f p

oss

ible

, red

uce

inle

t fl

uid

tem

per

atu

re.

4. R

edu

ce s

uct

ion

lift

o

r ra

ise

sup

ply

tan

k

leve

l.

5. A

mal

fun

ctio

nin

g o

r im

pro

per

ly s

ized

p

uls

atio

n d

amp

ner

can

res

ult

in

ca

vita

tio

n d

ue

to e

xces

sive

pre

ssu

re

swin

gs i

n t

he

suct

ion

lin

e.

Tab

le B

.5

Co

nt.

Page 296: Troubleshooting Rotating Machinery

Appendix B 295

 2

. Gas

en

teri

ng

fl u

id

cyli

nd

er1

. Ch

eck

to

mak

e su

re t

he

suct

ion

lin

e is

va

po

r fr

ee. Y

ou

may

hav

e to

sh

ut

do

wn

th

e p

um

p a

nd

ven

t th

e su

ctio

n l

ine

to

ensu

re i

t is

liq

uid

fu

ll.

2. C

hec

k t

hat

yo

u a

re n

ot

suck

ing

in a

ir

or

vap

or

in t

he

suct

ion

tan

k d

ue

to

vort

exin

g.

 3

. Bro

ken

val

ve s

pri

ng

or

fore

ign

mat

eria

l u

nd

er

pu

mp

val

ve

Pu

ll v

alve

s an

d i

nsp

ect

for

plu

ggag

e,

dam

age,

or

inst

alla

tio

n i

ssu

es.

 4

. Exc

essi

ve v

alve

lift

H

ave

the

pu

mp

OE

M e

valu

ate

the

valv

e li

ft f

or

you

r ap

pli

cati

on

.

 5

. Rel

ief

valv

e o

r o

ther

ac

cess

ory

cau

sin

g n

ois

eC

hec

k r

elie

f va

lve

for

inte

rnal

iss

ues

usi

ng

an u

ltra

son

ic g

un

.

 6

. Pu

lsat

ion

dam

pn

ers

no

t p

rop

erly

pri

med

De-

pre

ssu

re p

uls

atio

n d

amp

ner

an

d

ensu

re t

he

bla

dd

er i

s p

rop

erly

ch

arge

d.

(Con

tin

ued

)

Page 297: Troubleshooting Rotating Machinery

296 Troubleshooting Rotating Machinery

Sym

pto

mP

oss

ible

cau

seF

ield

tro

ub

lesh

oo

tin

g t

ips

 7

. Pu

lsat

ion

dam

pn

er

bla

dd

er d

amag

ed o

r in

eff e

ctiv

e

De-

pre

ssu

re p

uls

atio

n d

amp

ner

an

d s

ee if

th

e b

lad

der

is h

old

ing

the

pro

per

ch

arge

. If

th

e b

lad

der

is h

old

ing

the

pro

per

ch

arge

, th

e p

uls

atio

n d

amp

ner

may

be

un

der

size

d.

 8

. Aco

ust

ic r

eso

nan

ce i

n

suct

ion

or

dis

char

ge

pip

ing

Ch

eck

pre

ssu

re p

uls

atio

ns

as a

fu

nct

ion

of

spee

d. R

eso

nan

ces

wil

l ap

pea

r as

defi

ned

sp

ikes

in

th

e d

ata.

Ref

er t

o C

hap

ter

18

in

Is

My

Ma

chin

e O

K?

for

way

s to

id

enti

fy

reso

nan

ces.

 9

. Pip

ing

reso

nan

ceC

hec

k v

ibra

tio

n a

s a

fun

ctio

n o

f sp

eed

. R

eso

nan

ces

wil

l ap

pea

r as

defi

ned

sp

ikes

in

th

e d

ata.

Ref

er t

o C

hap

ter

18

in

Is

My

Ma

chin

e O

K?

for

way

s to

id

enti

fy

reso

nan

ces.

Tab

le B

.5

Co

nt.

Page 298: Troubleshooting Rotating Machinery

Appendix B 297

 1

0. B

rok

en h

old

do

wn

bo

lt

or

sup

po

rt m

emb

erIf

th

e ve

rtic

al v

ibra

tio

n l

evel

s ar

e m

ore

th

an 2

tim

es h

igh

er t

han

th

e h

ori

zon

tal

vib

rati

ng

leve

l, y

ou

sh

ou

ld s

usp

ect

that

yo

u h

ave

a b

rok

en o

r lo

ose

ho

ld d

ow

n

bo

lt o

r su

pp

ort

mem

ber

.

 1

1. I

nad

equ

ate

bas

epla

te

stiff

nes

sSt

art

you

in

vest

igat

ion

by

chec

kin

g p

um

p v

ibra

tio

n l

evel

s cl

ose

to

th

e sk

id o

r su

b-b

ase.

If

vib

rati

on

lev

els

are

hig

h n

ear

ho

ld d

ow

n b

olt

s, t

hen

yo

u s

kid

o

r su

b-b

ase

is n

ot

pro

vid

ing

adeq

uat

e st

iff n

ess.

 1

2. I

nad

equ

ate

mas

s o

f fo

un

dat

ion

Th

e m

ass

of

the

fou

nd

atio

n s

ho

uld

be

5 t

o

10

tim

es t

hat

of

the

pu

mp

.

(Con

tin

ued

)

Page 299: Troubleshooting Rotating Machinery

298 Troubleshooting Rotating Machinery

Sym

pto

mP

oss

ible

cau

seF

ield

tro

ub

lesh

oo

tin

g t

ips

Hig

h

tem

per

atu

re i

n

the

dri

ve e

nd

 1

. Pu

mp

ove

rlo

aded

du

e to

an

exc

essi

vely

hig

h

dis

char

ge p

ress

ure

1. C

hec

k f

or

a fl

ow

ob

stru

ctio

n, s

uch

as

a p

arti

ally

clo

sed

val

ve o

r a

plu

gged

st

rain

er, i

n t

he

dis

char

ge l

ine.

If

ther

e is

a

stra

iner

in

th

e d

isch

arge

lin

e, p

ull

th

e st

rain

er t

o s

ee i

f it

’s c

lean

. Ch

eck

wit

h

op

erat

or

to s

ee i

f th

ere

has

bee

n a

h

isto

ry o

f li

ne

plu

ggag

e.

2. C

hec

k t

he

do

wn

stre

am s

yste

m p

ress

ure

to

see

if

it i

s h

igh

er t

han

no

rmal

du

e to

a c

han

ge i

n t

he

pro

cess

or

an u

pse

t co

nd

itio

n.

Tab

le B

.5

Co

nt.

Page 300: Troubleshooting Rotating Machinery

Appendix B 299

 2

. Dis

char

ge v

alve

p

arti

ally

or

com

ple

tely

cl

ose

d

Ch

eck

all

dis

char

ge v

alve

s to

en

sure

th

ey

are

full

y o

pen

.

 3

. In

tern

al p

um

p v

alve

s h

ave

inad

equ

ate

clea

ran

ces

Pu

ll a

nd

in

spec

t th

e p

um

p v

alve

s. H

ave

a sp

are

set

of

valv

es t

o c

om

par

e th

em t

o. I

f th

is i

s a

new

in

stal

lati

on

, hav

e th

e O

EM

ch

eck

th

e va

lve

des

ign

.

 4

. Sp

illb

ack

co

ntr

ol

no

t o

per

atin

g co

rrec

tly

If t

he

pu

mp

has

a s

pil

lbac

k c

on

tro

l,

syst

em, h

ave

the

des

ign

an

d l

ogi

c ch

eck

o

ut

by

an i

nst

rum

ent

engi

nee

r o

r te

chn

icia

n. Th

e

con

tro

l sy

stem

mu

st

nev

er f

orc

e th

e p

um

p t

o s

ee a

hig

her

th

an n

orm

al d

isch

arge

pre

ssu

re.

Page 301: Troubleshooting Rotating Machinery

300 Troubleshooting Rotating Machinery

Fan Troubleshooting Matrix

Instructions: First drop down to the “Symptoms” column and fi nd all the combination of symp-toms that best describe your fi eld observations. Th e “Possible Causes” found in the far right col-umn, corresponding to the identifi ed symptoms, are all the possible causes that should be inves-tigated to determine the actual root cause of the problem.

Page 302: Troubleshooting Rotating Machinery

Appendix B 301

Sym

pto

ms

Po

ssib

le c

ause

s

Flo

wP

ress

ure

Po

wer

Vib

rati

on

Pu

lsat

ion

Lo

wL

ow

Lo

 Sp

eed

lo

wer

th

an d

esig

n

Lo

wL

ow

Lo

 V

-bel

ts s

lip

pin

g (I

f V

-bel

ts a

re

slip

pin

g, t

igh

ten

or

rep

lace

.)

Lo

wL

ow

Lo

 W

ron

g d

rive

sh

eave

s (M

ake

sure

dri

ve s

hea

ves

dia

met

ers

are

corr

ect.

)

Lo

wL

ow

Lo

 Su

ctio

n p

ress

ure

to

o l

ow

Lo

wL

ow

Lo

 A

ir o

r ga

s d

ensi

ty l

ow

er t

han

d

esig

n

Lo

wL

ow

Lo

 E

xces

sive

du

ctin

g lo

sses

(C

om

par

e fa

n i

nle

t p

ress

ure

to

th

e u

pst

ream

pre

ssu

re t

o

see

if l

oss

es a

re e

xces

sive

.)

Tab

le B

.6

Fan

tro

ub

lesh

oo

tin

g.

(Con

tin

ued

)

Page 303: Troubleshooting Rotating Machinery

302 Troubleshooting Rotating Machinery

Sym

pto

ms

Po

ssib

le c

ause

s

Flo

wP

ress

ure

Po

wer

Vib

rati

on

Pu

lsat

ion

Lo

wL

ow

Lo

 A

xial

fan

bla

de

sett

ings

lo

wer

th

an d

esig

n (

Shu

t d

ow

n t

he

fan

an

d c

hec

k b

lad

e at

tack

an

gles

wit

h p

rotr

acto

r.)

Lo

wL

ow

Lo

 Sy

stem

lo

sses

hig

her

th

an

des

ign

(C

om

par

e fa

n e

xhau

st

pre

ssu

re t

o t

he

do

wn

stre

am

pre

ssu

re t

o s

ee i

f lo

sses

are

ex

cess

ive.

)

Lo

wL

ow

  

 D

rive

r is

sue

or

mal

fun

ctio

n

(Ch

eck

dri

ver

or

dri

ver

con

-tr

ols

if

spee

d i

s ru

nn

ing

wel

l b

elo

w r

ated

sp

eed

.)

Tab

le B

.6

Co

nt.

Page 304: Troubleshooting Rotating Machinery

Appendix B 303

Lo

wH

igh

Lo

 B

lock

age

in s

yste

m

Lo

wH

igh

Lo

 D

amp

er c

lose

d

Lo

wH

igh

Lo

 F

an o

per

atin

g in

sta

ll b

elo

w

the

pea

k p

ress

ure

fl o

w

(Att

emp

t to

in

crea

se t

he

fl o

w

and

see

of

the

sym

pto

ms

dis

app

ear.

)

Hig

hL

ow

Hig

 Sy

stem

pre

ssu

re l

oss

es l

ow

er

than

des

ign

Hig

hL

ow

Hig

 M

issi

ng

syst

em c

om

po

nen

ts

Hig

hH

igh

Hig

 Sp

eed

is

hig

her

th

an d

esig

n

Hig

hH

igh

Hig

 A

ir o

r ga

s te

mp

erat

ure

lo

wer

th

an d

esig

n

Hig

hH

igh

Hig

 A

ir o

r ga

s d

ensi

ty h

igh

er t

han

d

esig

n

(Con

tin

ued

)

Page 305: Troubleshooting Rotating Machinery

304 Troubleshooting Rotating Machinery

Sym

pto

ms

Po

ssib

le c

ause

s

Flo

wP

ress

ure

Po

wer

Vib

rati

on

Pu

lsat

ion

Hig

hH

igh

Hig

 W

ron

g w

hee

l ro

tati

on

(Sh

ut

do

wn

; un

cou

ple

th

e fa

n f

rom

th

e d

rive

r in

ord

er t

o c

hec

k

the

rota

tio

nal

dir

ecti

on

of

the

dri

ver.

)

Hig

hH

igh

Hig

 F

an r

un

nin

g b

ack

war

ds

(Fir

st

chec

k t

he

dri

ver

rota

tio

n

bef

ore

co

nsi

der

ing

insp

ect-

ing

or

pu

llin

g th

e ro

tor.

)

Hig

hH

igh

Hig

 A

xial

fan

bla

des

set

hig

her

th

an d

esig

n (

Shu

t d

ow

n t

he

fan

an

d c

hec

k b

lad

e at

tack

an

gles

wit

h p

rotr

acto

r.)

Tab

le B

.6

Co

nt.

Page 306: Troubleshooting Rotating Machinery

Appendix B 305

Hig

hH

igh

  

 D

rive

r is

sue

or

mal

fun

ctio

n (

1.

Fai

lin

g to

rea

ch r

ated

sp

eed

is

an

in

dic

atio

n o

f a

dri

ver

issu

e. 2

. Err

atic

sp

eed

is

ano

ther

in

dic

atio

n o

f d

rive

r co

ntr

ol

issu

e.)

No

rmal

No

rmal

Hig

 U

nd

ersi

zed

mo

tor

or

dri

ver

(Ch

eck

wit

h O

EM

on

fan

h

ors

epo

wer

req

uir

emen

ts.)

No

rmal

No

rmal

Hig

 E

xces

sive

dri

veli

ne

loss

es

(Wh

eel

or

seal

ru

bb

ing,

tig

ht

bea

rin

gs, m

isal

ign

ed v

-bel

ts,

etc.

)

No

rmal

No

rmal

Hig

 M

oto

r h

as w

ron

g vo

ltag

e o

r is

w

ired

wro

ng

(Rec

hec

k m

oto

r n

amep

late

fo

r p

rop

er w

irin

g se

qu

ence

.)

(Con

tin

ued

)

Page 307: Troubleshooting Rotating Machinery

306 Troubleshooting Rotating Machinery

Sym

pto

ms

Po

ssib

le c

ause

s

Flo

wP

ress

ure

Po

wer

Vib

rati

on

Pu

lsat

ion

Un

stea

dy

Un

stea

dy

Un

stea

dy

Hig

hH

igh

Fan

is

blo

cked

off

(C

hec

k f

or

blo

ckag

es i

n t

he

fan

ou

tlet

d

uct

ing.

)

Un

stea

dy

Un

stea

dy

Un

stea

dy

Hig

hH

igh

Fan

is

op

erat

ing

in s

tall

or

on

an

un

stab

le p

art

of

the

curv

e (C

on

sult

th

e O

EM

co

nce

rn-

ing

this

po

ten

tial

iss

ue.

)

Un

stea

dy

Un

stea

dy

Un

stea

dy

Hig

hH

igh

Fan

op

erat

ing

in p

aral

lel

and

n

ot

pro

per

ly r

ated

(Sh

ut

on

e o

f th

e fa

ns

do

wn

an

d s

ee o

f th

e sy

mp

tom

s d

isap

pea

r.)

  

 H

igh

Hig

hB

lad

e-p

ass

freq

uen

cy d

ue

to t

igh

t w

hee

l cl

eara

nce

(C

on

sult

th

e O

EM

co

nce

rn-

ing

this

po

ten

tial

iss

ue.

)

Tab

le B

.6

Co

nt.

Page 308: Troubleshooting Rotating Machinery

Appendix B 307

  

 H

igh

Hig

hR

ota

tin

g st

all

du

e to

lo

w

fl o

w o

r w

ron

g fa

n s

elec

tio

n

(Co

nsu

lt t

he

OE

M c

on

cern

-in

g th

is p

ote

nti

al i

ssu

e.)

  

 H

igh

Hig

hSu

rgin

g d

ue

to l

ow

fl o

w

(Ch

eck

to

see

if

you

are

wel

l b

elo

w r

ated

fl o

w. I

F y

ou

are

, ra

ise

fl o

w t

o s

ee i

f sy

mp

tom

s d

isap

pea

r.)

  

 H

igh

Hig

hV

ort

ex s

hed

din

g (C

on

sult

th

e O

EM

co

nce

rnin

g th

is p

ote

n-

tial

iss

ue.

)

  

 H

igh

Hig

hF

low

tu

rbu

len

ce d

ue

to p

oo

r in

stal

lati

on

or

ob

stru

ctio

n

(Lo

ok

fo

r fl

ow

tu

rbu

len

ce

vib

rati

on

al c

om

po

nen

ts i

n

the

vib

rati

on

sp

ectr

a.)

(Con

tin

ued

)

Page 309: Troubleshooting Rotating Machinery

308 Troubleshooting Rotating Machinery

Sym

pto

ms

Po

ssib

le c

ause

s

Flo

wP

ress

ure

Po

wer

Vib

rati

on

Pu

lsat

ion

  

 H

igh

 Im

bal

ance

(1

. Th

e p

red

om

i-n

ate

vib

rati

on

al c

om

po

nen

t w

ill

be

1x

run

nin

g sp

eed

if

im

bal

ance

is

tru

ly t

he

pro

ble

m. 2

. Th

e h

ori

zon

tal

1x

com

po

nen

t sh

ou

ld b

e ap

pro

xim

atel

y eq

ual

to

th

e ve

rtic

al 1

x co

mp

on

ent.

)

  

 H

igh

 R

eso

nan

ce (

Ch

eck

vib

ra-

tio

n a

s a

fun

ctio

n o

f sp

eed

. R

eso

nan

ces

wil

l ap

pea

r as

d

efi n

ed s

pik

es i

n t

he

dat

a.

Ref

er t

o C

hap

ter

18

in

Is

My

Ma

chin

e O

K?

for

way

s to

id

enti

fy r

eso

nan

ces.

)

Tab

le B

.6

Co

nt.

Page 310: Troubleshooting Rotating Machinery

Appendix B 309

  

 H

igh

 L

oo

sen

ess

(In

th

e vi

bra

tio

n

spec

tra,

in

dic

atio

ns

of

loo

se-

nes

s u

sual

ly a

pp

ear

as a

p

red

om

inan

t 1

x vi

bra

tio

nal

co

mp

on

ent

wit

h h

igh

er

ord

er m

ult

iple

s, i

.e. 1

x, 2

x,

3x,

4x,

etc

.)

  

 H

igh

 In

tern

al r

ub

bin

g (1

. Mo

re

lik

ely

on

a n

ew i

nst

alla

tio

n

or

aft e

r a

reb

uil

d. 2

. Ch

eck

fo

r d

uct

to

fan

fi t

-up

iss

ues

.)

Page 311: Troubleshooting Rotating Machinery

310 Troubleshooting Rotating Machinery

Steam Turbine Troubleshooting Table

Note: Th is troubleshooting table only applies to general purpose steam turbines rated at 1000 horsepower or less. It should not be applied to condensing turbine installations.

Instructions: Find the symptom that best describes your observation. Next record all the possible causes listed in the “Possible Cause” col-umn. Th ese are all the possible causes that should be investigated to determine the root cause of the problem.

Page 312: Troubleshooting Rotating Machinery

Appendix B 311

Symptom Possible cause (Advice)

Steam turbine does not achieve rated power.

 

  1. Too many hand valves

closed

  2. Speed governor set too

low

 3. Inlet steam pressure too

low

 4. Exhaust pressure too

high

 5. Malfunctioning

governor

 6. Horsepower required

by driven machine too high

 7. Th rottle valve not

opening completely

  8. Nozzles plugged

 9. Inlet steam strainer

plugged

 10. Turbine steam

pathway fouled due to poor steam quality

Table B.7 Steam turbine troubleshooting.

(Continued)

Page 313: Troubleshooting Rotating Machinery

312 Troubleshooting Rotating Machinery

Symptom Possible cause (Advice)

Speed increases exces-sively when load is decreased

 

 1. Th rottle valve not

closing completely

 2. Th rottle valve and valve

seats cut or worn

 3. Malfunctioning

governor

 4. Salt build-up on trip

and throttle valve stem

Excessive speed variation

 1. Governor droop

adjustment required

 2. Malfunctioning

governor controls

 

3. Th rottle assembly friction (Replace components that are sticking or binding)

  4. Th rottle valve looseness

 5. Horsepower load too

light with full inlet pressure

Table B.7 Cont.

Page 314: Troubleshooting Rotating Machinery

Appendix B 313

Symptom Possible cause (Advice)

 

6. Rapidly changing load from the driven machine due to process conditions

  7. Backpressure too low

Slow turbine speed acceleration

 

 1. See all possible causes

for “Insuffi cient power” above

 2. High starting torque of

driven machine

 3. High rotational inertia

of entire machine train

Governor not operating properly

1. Restricted throttle valve travel

 2. Governor not installed

properly

 3. Verify governor is

designed for the proposed speed range

 4. Trip and throttle valve

sticking due to salt build-up on stem

Table B.7 Cont.

(Continued)

Page 315: Troubleshooting Rotating Machinery

314 Troubleshooting Rotating Machinery

Symptom Possible cause (Advice)

Overspeed trip activates at normal operating speed

 

  1. Excessive vibration

 2. Trip speed setting too

low

 3. Malfunctioning

governor

 4. Incorrect tachometer

signal

Overspeed does not trip at set speed  

 1. Trip speed setting set

too high

 2. Bolt trip mechanism

problem (Examine trip mechanism)

 3. Over speed trip valve

unable to close (Inspect trip valve)

 4. Sticking trip and throttle

valve due to salt build-up

Excessive vibration or noise

 

  1. Misalignment

  2. Worn bearing

Table B.7 Cont.

Page 316: Troubleshooting Rotating Machinery

Appendix B 315

Symptom Possible cause (Advice)

 3. Worn coupling

(Likely with gear type couplings)

  4. Unbalanced coupling

  5. Unbalanced rotor

 

6. Piping strain (Check cold piping fi t up and ensure allowances have been made for thermal expansion)

  7. Excessive end play

  8. Bent shaft

 9. Excessive rubbing at

shaft seal

 

10. Worn steam seals. Look for a) water in the oil and/or b) a temperature increase on bearing housing.

Table B.7 Cont.

Page 317: Troubleshooting Rotating Machinery

316 Troubleshooting Rotating Machinery

Electric Motor Troubleshooting Table

Note: Th is troubleshooting table is not intended to cover variable frequency drive and motor systems.

Instructions: Find the symptom that best describes your observation. Next record all the possible causes listed in the “Possible Cause” col-umn. Th ese are all the possible causes that should be investigated to determine the root cause of the problem.

Page 318: Troubleshooting Rotating Machinery

Appendix B 317

Symptom Possible cause (Advice)

Motor starts up and runs but then trips off line

  1. Voltage drop

 2. Load increases beyond

rated horsepower

 

3. Incorrect wiring (Recheck motor nameplate for proper wiring sequence)

Motor takes too long to accelerate

  1. Voltage too low

 2. Rotational inertia of

entire train too high

  3. Bad bearings

  4. Internal rub

 5. Load of driven machine

too high

Motor frequently trips

 1. Load of driven machine

too high

 2. Ambient temperature too

high

Table B.8 Electric motor troubleshooting table.

(Continued)

Page 319: Troubleshooting Rotating Machinery

318 Troubleshooting Rotating Machinery

Symptom Possible cause (Advice)

 

3. Fuse(s) or circuit breaker(s) may be incorrectly sized or is defective (Check and replace if required)

 4. Winding shorted or

grounded

 5. High winding

temperature

Motor vibrates

 1. Motor misaligned to

driven machine

  2. Bad bearings

  3. Rotor out of balance

 4. Rotor short or cracked

rotor bars

  5. Loose stator

 6. Soft foot (Check for soft

foot issues)

 7. Weak baseplate or

foundation

  8. Broken grout

9. Rubbing or imbalance due to excessive bearing grease getting into the motor windings

Table B.8 Cont.

Page 320: Troubleshooting Rotating Machinery

Appendix B 319

Hot Bearing Problems

High radial or thrust bearing temperatures are commonly encountered machinery fi eld prob-lems that have the potential of leading to cata-strophic bearing failures and costly repairs. High bearing temperatures are either determined by embedded thermocouples or measured manu-ally with temperature measuring devices, such as infrared or contact thermometers or infrared thermography camera. Th e fi rst question to ask is: Is the bearing failing or is the high tempera-ture caused by a support system issue or a design or lubrication problem? Before drawing any con-clusions, it is important to conduct a fi eld sur-vey yourself using an infrared temperature gun, contact thermometer or infrared thermography camera. Between an infrared temperature gun and a contact thermometer, the contact ther-mometer is preferred due to its accuracy. You can use the IR thermometers for quick fi eld sur-veys to pinpoint problem areas and then use the

Page 321: Troubleshooting Rotating Machinery

320 Troubleshooting Rotating Machinery

contact thermometers for accurate surface tem-perature values.

Should I use an infrared gun or contact thermometer?

If a quantitative temperature analysis is required, a contact thermometer should be considered over an infrared thermometer. Contact thermometers are inexpensive and accurate temperature measuring devices that deliver repeatable results, regardless of the color or fi nish of the surface being analyzed. In contrast, infrared thermometers are more accurate when used on fl at, dark-colored sur-faces and tend to yield low readings on shiny surfaces.

Here are locations where temperatures should be taken:

Closed looped oil circulation systems

1. Bearing cap or bearing housing temperatures

2. Inlet and outlet oil cooler temperatures — A small diff erential on the cooler means the cooler is not removing heat from the return oil.

Page 322: Troubleshooting Rotating Machinery

Appendix B 321

3. Bearing supply oil and drain oil tem-peratures

a. A high inlet temperature indicates an oil cooling issue

b. A normal inlet temperature and high drain temperature indicated a problem at the bearing or with the lubricant properties.

Sump lubrication systems

1. Bearing cap temperature2. Oil sump temperature3. Cooling water supply and outlet tem-

peratures (if cooling coils are used)

Greased bearing

1. Bearing cap temperature

How Serious Is the Problem?

Two factors determine the extent of the problem. Th e fi rst is the actual bearing temperatures. Chapter 19 in Is My Machine OK? contains bearing temperature guidelines for the various bearing types. Th e second factor is how tem-peratures are trending with respect to historical temperature data. If the temperature is in the alarm range and climbing rapidly, it is time to shut down; however if the bearing is in the alarm

Page 323: Troubleshooting Rotating Machinery

322 Troubleshooting Rotating Machinery

range or close to it but stable, then there is time to investigate the problem further.

Th e bearing temperature troubleshooting table below can be used to hone in on potential causes of the high temperature issue. Use this informa-tion along with the 5Qs method to decide how to proceed. Keep in mind that once the bearing temperature reaches the danger range, it is time to shut down before secondary damage occurs.

Page 324: Troubleshooting Rotating Machinery

Appendix B 323T

able

B.9

T

rou

ble

sho

oti

ng

tip

s fo

r h

ot

bea

rin

gs.

Lu

bri

cati

on

m

eth

od

Pro

ble

m

cate

go

ryP

ote

nti

al I

ssu

eC

om

men

t(s)

C,S

,GD

esig

nB

eari

ng

des

ign

err

ors

Hav

e m

anu

fact

ure

r o

r O

EM

rev

iew

d

esig

n.

C,S

,GD

esig

nB

eari

ng

un

der

size

d

(lo

ad m

isca

lcu

late

d)

Hav

e m

anu

fact

ure

r o

r O

EM

rev

iew

d

esig

n.

C,S

Inst

alla

tio

nW

ron

g b

eari

ng

clea

ran

ceC

hec

k c

lear

ance

.

C,S

Inst

alla

tio

nW

ron

g b

eari

ng

cru

shC

hec

k c

rush

.

C,S

,GIn

stal

lati

on

Wro

ng

bea

rin

gC

hec

k b

eari

ng

par

t n

um

ber

.

C,S

,GIn

stal

lati

on

Wro

ng

inst

alla

tio

n

pro

ced

ure

Co

nfi

rm t

he

pro

per

in

stal

lati

on

pro

ced

ure

w

as u

sed

.

C,S

,GIn

stal

lati

on

Bea

rin

g d

amag

e d

ur-

ing

inst

alla

tio

nC

on

fi rm

th

at t

he

pro

per

in

stal

lati

on

p

roce

du

re w

as u

sed

.

CC

oo

lin

gO

il c

oo

ler

byp

asse

d

(pre

ssu

rize

d l

ub

e sy

stem

s)

Ch

eck

op

erat

ion

of

ther

mo

stat

ic b

ypas

s va

lve.

Use

tem

per

atu

re g

un

to

ch

eck

o

per

atio

n o

f b

ypas

s va

lve.

(Con

tin

ued

)

Page 325: Troubleshooting Rotating Machinery

324 Troubleshooting Rotating Machinery

Lu

bri

cati

on

m

eth

od

Pro

ble

m

cate

go

ryP

ote

nti

al i

ssu

eC

om

men

t(s)

CC

oo

lin

gO

il c

oo

ler

un

der

size

d

(pre

ssu

rize

d l

ub

e sy

stem

s)

Ch

eck

in

let

and

ou

tlet

oil

tem

per

atu

res

on

co

ole

r. L

ow

del

ta T

in

dic

ates

th

e co

ole

r is

in

eff e

ctiv

e. P

oss

ible

des

ign

iss

ue.

CC

oo

lin

gO

il c

oo

ler

plu

gged

(p

ress

uri

zed

lu

be

syst

ems)

Ch

eck

in

let

and

ou

tlet

oil

tem

per

atu

res

on

co

ole

r. L

ow

del

ta T

in

dic

ates

th

e co

ole

r is

in

eff e

ctiv

e. M

ain

ten

ance

iss

ue.

C,S

Co

oli

ng

Oil

co

ole

r fi

ns

plu

gged

or

dam

aged

Ch

eck

in

let

and

ou

tlet

oil

tem

per

atu

res

on

co

ole

r. L

ow

del

ta T

in

dic

ates

th

e co

ole

r is

in

eff e

ctiv

e. M

ain

ten

ance

iss

ue.

CC

oo

lin

gO

il c

oo

ler

lou

vers

cl

ose

d (

pre

ssu

rize

d

lub

e sy

stem

s)

Ch

eck

in

let

and

ou

tlet

oil

tem

per

atu

res

on

co

ole

r. L

ow

del

ta T

in

dic

ates

th

e co

ole

r is

in

eff e

ctiv

e.

SC

oo

lin

gC

oo

lin

g co

ils

fou

led

o

r p

lugg

ed (

smal

l o

il s

um

ps)

Ch

eck

in

let

and

ou

tlet

co

oli

ng

wat

er

tem

per

atu

res.

Lo

w d

elta

T i

nd

icat

es t

he

coo

lin

g co

il i

s in

eff e

ctiv

e. M

ain

ten

ance

is

sue.

Tab

le B

.9

Co

nt.

Page 326: Troubleshooting Rotating Machinery

Appendix B 325C

Flo

wW

ron

g o

il fl

ow

ori

fi ce

(p

ress

uri

zed

lu

be

syst

ems)

A s

ingl

e h

ot

bea

rin

g m

igh

t in

dic

ate

that

a

wro

ng

ori

fi ce

was

su

pp

lied

. In

stal

lati

on

o

r as

sem

bly

iss

ue.

CF

low

Flo

w o

rifi

ce p

lugg

ed

(pre

ssu

rize

d l

ub

e sy

stem

s)

A s

ud

den

in

crea

se i

n t

emp

erat

ure

of

sin

gle

bea

rin

g m

igh

t in

dic

ate

that

an

oil

fl o

w

ori

fi ce

is

plu

gged

. Mai

nte

nan

ce i

ssu

e.

SF

low

Oil

rin

g, s

lin

ger

or

fl in

ger

ineff

ect

ive.

O

pen

bea

rin

g h

ou

sin

g vi

ew p

ort

an

d

insp

ect

op

erat

ion

of

oil

rin

g, fl

in

ger

or

slin

ger.

Th

is c

ou

ld b

e a

des

ign

or

mai

n-

ten

ance

iss

ue.

CF

low

Oil

su

pp

ly p

ress

ure

to

o lo

w (

pre

ssu

rize

d

lub

e sy

stem

s)

Lo

ok

fo

r 1

) le

akin

g sp

ill

bac

k v

alve

or

2)

reli

ef v

alve

or

wo

rn p

um

p(s

).

SF

low

Oil

lev

el t

oo

lo

w

(sm

all

oil

su

mp

s)C

hec

k s

um

p l

evel

. 1)

A c

logg

ed o

il l

evel

ga

uge

lin

e ca

n g

ive

a fa

lse

read

ing

of

lub

rica

tio

n l

evel

. 2)

Fo

r cl

ose

d s

yste

ms

use

an

exp

ansi

on

ch

amb

er o

r a

bal

ance

li

ne

to p

reve

nt

pre

ssu

re b

uil

du

p i

n b

ear-

ing

ho

usi

ng.

3)

Fo

r o

pen

sys

tem

s w

atch

fo

r cl

ogg

ed v

ent.

(Con

tin

ued

)

Page 327: Troubleshooting Rotating Machinery

326 Troubleshooting Rotating Machinery

Lu

bri

cati

on

m

eth

od

Pro

ble

m

cate

go

ryP

ote

nti

al i

ssu

eC

om

men

t(s)

C,S

,GO

per

atio

nal

Is

sue

Spee

d t

oo

hig

hC

hec

k m

ach

ine

spee

d a

nd

co

mp

are

wit

h

des

ign

sp

eed

.

C,S

,GO

per

atio

nal

Is

sue

Exc

essi

ve l

oad

Ch

eck

to

see

if

op

erat

ing

con

dit

ion

s ar

e n

orm

al (

pre

ssu

res,

fl o

ws,

den

sity

, etc

.).

C,S

,GL

ub

rica

tio

nW

ron

g lu

bri

can

tR

evie

w l

ub

rica

nt

dat

a o

r te

st l

ub

rica

nt

pro

per

ties

.

C,S

L

ub

rica

tio

nO

il s

um

p c

on

tam

ina-

tio

n (

pre

ssu

rize

d

oil

sys

tem

s an

d o

il

sum

ps)

An

alyz

e lu

be

oil

.

Tab

le B

.9

Co

nt.

Page 328: Troubleshooting Rotating Machinery

Appendix B 327

GL

ub

rica

tio

nL

ack

of

grea

se o

r o

ld

grea

se (

grea

sed

b

eari

ngs

)

Rem

ove

gre

ase

dra

in p

lug.

If

no

thin

g co

mes

ou

t o

f d

rain

, ad

d f

resh

gre

ase

and

re

chec

k b

eari

ng

tem

per

atu

re.

GL

ub

rica

tio

nT

oo

mu

ch g

reas

e (g

reas

ed b

eari

ngs

)R

emo

ve g

reas

e d

rain

plu

g. I

f gr

ease

o

r o

il c

om

es o

ut,

wai

t u

nti

l b

eari

ng

reac

hes

op

erat

ing

tem

per

atu

re.

Th

en

rep

lace

dra

in p

lug

and

rec

hec

k b

eari

ng

tem

per

atu

re.

Lu

bri

cati

on

Met

ho

ds:

C-c

lose

d l

oo

p o

il c

ircu

lati

on

sys

tem

, S-s

um

p o

il s

yste

m, G

-gre

ase

lub

rica

tio

n

Page 329: Troubleshooting Rotating Machinery

328 Troubleshooting Rotating Machinery

Review Questions & Exercises

1. Select the best statement that completes the defi nition of Failure analysis:

Failure analysis is the process of ____________

a. Determining why a machine is not performing as expected

b. Collecting and analyzing data to deter-mine the cause of a machine failure

c. Collecting and analyzing data to better understand a machine’s environment

2. Complete the defi nition for Field troubleshooting

Field troubleshooting is a process of determin-ing the cause of an apparent machine problem __________________.

a. Aft er it has failed and has been dissem-bled in a repair shop

Page 330: Troubleshooting Rotating Machinery

Appendix B 329

b. Aft er its installation, but before it’s started up

c. While it is still operating under process conditions and before it has failed.

3. Th ere are two types of machine loads:

a. Static and modal loadsb. Modal and pressure loadsc. Static and dynamic loads

4. Th e Pareto Principle, also known as the 80–20 rule, states that, for many events, roughly _________ of the observed eff ects come from __________of the causes.

5. One of the most challenging aspects of machinery professional or operator’s job is deciding whether an operating machine should be _________ due to a perceived problem or be allowed to ________.

6. Machines are mechanical systems composed of internal elements that basically fall under various categories of functions.

a. Give three examples of internal ele-ments that make up a centrifugal pump.

b. Give two examples of internal ele-ments that make up centrifugal compressors.

Page 331: Troubleshooting Rotating Machinery

330 Troubleshooting Rotating Machinery

7. How a machine component responds to a load depends on:

a. Th e component’s geometry and mate-rial properties

b. Th e component’s length and fi nishc. Th e type of coating applied to the

component

8. Give an example of how a process system problem can aff ect pump performance.

9. Give an example of how a process system problem can aff ect compressor performance.

10. List some potential risks associated with a catastrophic centrifugal compressor failure.

11. List some potential risks associated with a catastrophic pump failure.

12. List some potential risks associated with an electric motor.

13. Rank the following list of risks in order of highest to lowest:

a. Likely possibility of $500,000 in production losses

b. Likely possibility of an injuryc. Very likely possibility of $10,000 repair

costs d. Very likely possibility of a major envi-

ronmental release of a regulated liquid

Page 332: Troubleshooting Rotating Machinery

Appendix B 331

14. Who would you talk to if you needed to get information on each of the following situations?

a. Details about a new compressor installation

b. Details on a pump bad actor

15. If a vibration problem is detected imme-diately following a centrifugal compres-sor repair, what possible causes could be postulated?

16. If pump performance has dropped off aft er seven years of operations, what possible causes could be postulated?

17. If centrifugal compressor vibration levels are extremely speed sensitive, what possible causes could be postulated?

18. What data plot could you generate to prove that a high discharge temperature on a com-pressor coincides with a changing high dis-charge pressure?

19. Let’s assume you measure high vibrations in the vertical direction of a motor foot. If you find that the baseplate is not vibrat-ing but the foot is, what can you conclude?

Page 333: Troubleshooting Rotating Machinery

332 Troubleshooting Rotating Machinery

20. What can you infer if one radial bearing of a compressor train with a force feed lubri-cation is running hot and the other bearings are operating at normal temperatures?

21. Describe a possible test to determine if a pump bearing housing resonance is aggra-vating a vibration problem.

22. Describe a possible test to prove low pump fl ow is causing high pump vibration.

23. Describe a possible test to prove that low reciprocating compressor fl ow is caused by a leaking spillback valve.

24. Name the 5Qs that apply to news reporting and troubleshooting.

25. Draw a cause map that can explain the reasons a light bulb in your house won’t turn on.

26. Pump troubleshooting exercise:

Using the troubleshooting matrix below, draw a cause map with all the possible causes that can cause a high pump pressure.

Page 334: Troubleshooting Rotating Machinery

Appendix B 333

 C

om

mo

n s

ymp

tom

s

Inst

ruct

ion

s: F

ind

th

e “C

om

mo

n S

ymp

tom

” th

at b

est

des

crib

es y

ou

r fi

eld

co

nd

itio

n a

nd

th

en g

o d

ow

n a

nd

fi

nd

all

th

e p

oss

ible

“C

om

mo

n R

oo

t C

ause

s,”

wh

ich

ar

e d

eno

ted

by

the

sym

bo

l “X

.” Th

es

e ar

e al

l th

e p

os-

sib

le c

ause

s th

at s

ho

uld

be

inve

stig

ated

to

det

erm

ine

the

actu

al r

oo

t ca

use

.

Flow too low

Flow too high

Unstable fl ow

Pressure too high

Pressure too low

High pressure pulsations

Power too high (1)

Power too low (1)

High vibrations or noisy (2)

a. W

ron

g im

pel

ler

dia

met

er(s

)X

XX

XX

XX

b. W

ron

g im

pel

ler

spee

dX

XX

XX

XX

c. I

mp

elle

r in

stal

led

bac

kw

ard

sX

  

 X

  

d. P

um

p t

urn

ing

bac

kw

ard

sX

  

 X

  

Cen

trif

ug

al P

um

p T

rou

ble

sho

oti

ng

Mat

rix

(Con

tin

ued

)

Page 335: Troubleshooting Rotating Machinery

334 Troubleshooting Rotating Machinery

 C

om

mo

n s

ymp

tom

sCommon root causes

e. B

ack

pre

ssu

re t

oo

hig

hX

 X

f. B

ack

pre

ssu

re t

oo

lo

XX

 X

XX

  

g. P

lugg

ed s

uct

ion

str

ain

er o

r p

ipin

gX

 X

 X

XX

h. S

uct

ion

lev

el t

oo

lo

wX

 X

 X

 X

i. C

avit

atio

nX

 X

 X

XX

j. A

ir o

r va

po

r en

trai

nm

ent

 X

 X

X

k. T

oo

far

aw

ay f

rom

BE

P, i

.e.,

fl o

w t

oo

hig

h o

r to

o

low

rel

ativ

e to

des

ign

  

XX

 X

  

X

l. R

oto

r im

bal

ance

  

  

  

  

X

m. P

um

p t

o d

rive

r m

isal

ign

men

  

  

  

 X

n. P

um

p w

orn

ou

tX

  

 X

 X

 X

(1)

Th

e p

ote

nti

al r

oo

t ca

use

s fo

r th

ese

two

co

lum

ns

on

ly a

pp

ly if

ho

rsep

ow

er in

crea

ses

wit

h fl

ow

. Th

ese

colu

mn

h

ead

ings

mu

st b

e re

serv

ed if

ho

rsep

ow

er d

ecre

ases

wit

h fl

ow

. Ref

er t

o t

he

“Ho

w H

ors

epo

wer

Var

ies

wit

h F

low

” at

th

e en

d o

f th

is s

ecti

on

fo

r m

ore

in

form

atio

n o

n t

his

to

pic

.

(2)

Fo

r m

ore

in

form

atio

n o

n p

ote

nti

al c

ause

s o

f vi

bra

tio

n, r

efer

to

Ch

apte

rs 1

4 a

nd

15

in

Is

My

Ma

chin

e O

K?

Page 336: Troubleshooting Rotating Machinery

Appendix B 335

27. Using the centrifugal pump troubleshooting matrix list all the “Common Root Causes” of high fl ow.

28. Using the reciprocating troubleshooting matrix in the back of the book list all the “Common Root Causes” of high horse-power load.

29. List the team members you would select for a complex problem involving steam turbine driving a centrifugal pump. Th e steam tur-bine can’t reach rated speed during start-ups.

30. Assume you have concluded that a centrif-ugal compressor is failing and needs to be shut down for repair. Who would you invite to a meeting to fi nalize your plan of action?

31. Assume you have concluded that a fully spared reciprocating compressor has some failing cylinder valves. What are your options going forward?

32. _____________ is the methodology that uses information gathered with internally or internally mounted motion sensors to assess a machine’s mechanical condition.

33. Th e methodology in question 32 can be used to:

a. Determine when a catastrophic fail-ure is going to occur

Page 337: Troubleshooting Rotating Machinery

336 Troubleshooting Rotating Machinery

b. Determine the general nature of the machine defect by identifying the magnitude of the dynamic motion

c. Determine the general nature of the machine defect by identifying the pre-dominate frequency of the dynamic motion

34. A rotordynamics analysis uses rotor geom-etry and bearing support information to determine:

a. Critical speedsb. How the rotor will respond to imbalancec. How rotor or bearing design changes

will eff ect vibrationd. All of the above

35. A ________________________ (choose from the options below) should be per-formed before any major modifi cations to the rotor or bearings:

a. Rotordynamic analysisb. Oil Analysisc. Hazard analysis

36. List a few ways you can improve trouble-shooting capabilities at your site.

Page 338: Troubleshooting Rotating Machinery

Appendix B 337

Answers to the Review Questions & Exercises

1. Select the best statement that completes the defi nition of Failure analysis:

Failure analysis  is the process of collecting and analyzing data to determine the cause of a machine failure.

2. Complete the defi nition for Field trouble-shooting

Field troubleshooting is a process of determin-ing the cause of an apparent machine problem while it is still operating under process condi-tions and before it has failed.

3. Th ere are two types of machine loads:

a. Static and dynamic loads

Page 339: Troubleshooting Rotating Machinery

338 Troubleshooting Rotating Machinery

4. Th e Pareto Principle, also known as the 80–20 rule, states that, for many events, roughly 80% of the observed eff ects come from 20% of the causes.

5. One of the most challenging aspects of a machinery professional or operator’s job is deciding whether an operating machine should be shut down due to a perceived problem or be allowed to keep operating.

6. Machines are mechanical systems composed of internal elements that basically fall under various categories of functions.

a. Give three examples of internal ele-ments that make up a centrifugal pump.i. Shaft , seal, bearing, impeller, cou-

pling hub, pump casing, etc.b. Give two examples of internal elements

that make up centrifugal compressorsi. Shaft , seal, bearing, impeller, cou-

pling hub, compressor casing, dia-phragms, etc.

7. How a machine component responds to a load depends on: c. Th e component’s geometry and material properties.

Page 340: Troubleshooting Rotating Machinery

Appendix B 339

8. Give an example of how a process system problem can aff ect pump performance.

a. A blockage in the discharge of a pump can lead to low pump fl ow.

b. Entrained vapors in the suction of a pump can lead to a low pump dis-charge pressure.

9. Give an example of how a process system problem can aff ect compressor performance

a. Light gas will reduce the head capabil-ity of the compressor

b. Light gas could cause a compressor to surge

c. Heavy gas can lead to high horsepower requirements

10. List some potential risks associated with cat-astrophic centrifugal compressor failure

a. Loss of containmentb. Major equipment damagec. Potential fi re if gas is fl ammabled. Loss of production

11. List some potential risks associated with cat-astrophic pump failure

a. Loss of containmentb. Major equipment damage

Page 341: Troubleshooting Rotating Machinery

340 Troubleshooting Rotating Machinery

c. Potential fi re if pumped liquid is fl ammable

d. Loss of production if pump is not spared

12. List some potential risks associated with an electric motor

a. Major equipment damageb. Loss of production if unspared

13. Rank the following list of risks in order of highest to lowest:Here is how the authors rank these risks:

a. Likely possibility of an injuryb. Very likely possibility of a major envi-

ronmental release of a regulated liquidc. Likely possibility of $500,000 in pro-

duction lossesd. Very likely possibility of $10,000 repair

costs

Answer: Th e actual ranking depends on your per-sonal risk profi le. Here is one risk ranking that seems reasonable: b, d, a, c.

14. Who would you talk to if you needed to get information on each of the following situations?

Page 342: Troubleshooting Rotating Machinery

Appendix B 341

a. Details about a new compressor instal-lation: 1) Th e project manager for the design details, 2) the construction fore-men for insight into the compressor’s installation, and 3) the mechanics for insight into compressors start-up issues.

b. Details on a pump bad actor: Th e oper-ators of the pumps and the mechanics that work on them.

15. If a vibration problem is detected immedi-ately following a centrifugal compressor repair, what possible causes could be pos-tulated? 1. A bad repair, 2. Poor alignment, 3. Poor rotor balance.

16. If pump performance has dropped off aft er seven years of operations, what possible causes could be postulated? 1. Pump wear clearances have opened up. 2. Impeller has experienced severe erosion.

17. If centrifugal compressor vibration levels are extremely speed sensitive, what possible causes could be postulated? Speed sensitiv-ity either means a critical speed is present or there is a rotor instability present.

18. What data plot could you generate to prove that a high discharge temperature on a compressor coincides with a changing high

Page 343: Troubleshooting Rotating Machinery

342 Troubleshooting Rotating Machinery

discharge pressure? A correlation plot of the compressor’s discharge temperature versus the compressor discharge pressure should reveal is there is a strong correlation between these two variables.

19. Let’s assume you measure high vibrations in the vertical direction of a motor foot. If you fi nd that the baseplate is not vibrating but the foot is, what can you conclude? Th e hold down bolt is probably loose or broken.

20. What can you infer if one radial bearing of a compressor train with a force feed lubri-cation is running hot and the other bearings are operating at normal temperatures? Either the oil feed to the hot bearing is plugged or the hot bearing is failing.

21. Describe a possible test to determine if a pump bearing housing resonance is aggra-vating a vibration problem. An impact test, also known as a bump test, can be used to determine if there is a bearing housing res-onance present. Th e bearing housing will “ring down” when impacted sharply. Th e frequency of the ringing is the bearing hous-ing resonance frequency.

22. Describe a possible test to prove low pump fl ow is causing high pump vibration. Increase

Page 344: Troubleshooting Rotating Machinery

Appendix B 343

the pump fl ow by opening a bypass line and see if vibration levels change.

23. Describe a possible test to prove that low recip-rocating compressor fl ow is caused by a leak-ing spillback valve. Perform a fi eld audit and ensure all potential spillback lines are closed. Also, check for possible leaking valves.

24. Name the 5Qs that apply to news reporting and troubleshooting. What, Who, When, Where, and Why.

25. Draw a cause map that can explain the reasons a light bulb in your house won’t turn on.

Bad bulb

No power to

bulb

Breaker off

Light bulb won’t

turn on OR

OR

Figure A Light bulb cause map.

Page 345: Troubleshooting Rotating Machinery

344 Troubleshooting Rotating Machinery

26. Pump troubleshooting exercise:

Using the troubleshooting matrix below, draw a cause map with all the possible causes that can cause a high pump pressure.

Centrifugal Pump Troubleshooting Matrix

By inspection, we see that there are four possible causes of a high pump pressure:

1) Wrong diameter impeller, 2) wrong impeller speed, 3) back pressure too high, and 4) too far away from BEP

Page 346: Troubleshooting Rotating Machinery

Appendix B 345

 C

om

mo

n s

ymp

tom

s

Inst

ruct

ion

s: F

ind

th

e “C

om

mo

n S

ymp

tom

” th

at b

est

des

crib

es y

ou

r fi

eld

co

nd

itio

n a

nd

th

en g

o d

ow

n a

nd

fi

nd

all

th

e p

oss

ible

“C

om

mo

n R

oo

t C

ause

s,”

wh

ich

ar

e d

eno

ted

by

the

sym

bo

l “X

.” Th

es

e ar

e al

l th

e p

os-

sib

le c

ause

s th

at s

ho

uld

be

inve

stig

ated

to

det

erm

ine

the

actu

al r

oo

t ca

use

.

Flow too low

Flow too high

Unstable fl ow

Pressure too high

Pressure too low

High pressure pulsations

Power too high (1)

Power too low (1)

High vibrations or noisy (2)

a. W

ron

g im

pel

ler

dia

met

er(s

)X

XX

XX

XX

b. W

ron

g im

pel

ler

spee

dX

XX

XX

XX

c. I

mp

elle

r in

stal

led

bac

kw

ard

sX

  

 X

  

d. P

um

p t

urn

ing

bac

kw

ard

sX

  

 X

  

e. B

ack

pre

ssu

re t

oo

hig

hX

 X

Page 347: Troubleshooting Rotating Machinery

346 Troubleshooting Rotating Machinery

 C

om

mo

n s

ymp

tom

sCommon root causes

f. B

ack

pre

ssu

re t

oo

lo

XX

 X

XX

  

g. P

lugg

ed s

uct

ion

str

ain

er o

r p

ipin

gX

 X

 X

XX

h. S

uct

ion

lev

el t

oo

lo

wX

 X

 X

 X

i. C

avit

atio

nX

 X

 X

XX

j. A

ir o

r va

po

r en

trai

nm

ent

 X

 X

X

k. T

oo

far

aw

ay f

rom

BE

P, i

.e. fl

ow

to

o h

igh

or

too

lo

w r

elat

ive

to d

esig

 X

 X

l. R

oto

r im

bal

ance

  

  

  

  

X

m. P

um

p t

o d

rive

r m

isal

ign

men

  

  

  

 X

n. P

um

p w

orn

ou

tX

  

 X

 X

 X

(1)

Th

e p

ote

nti

al r

oo

t ca

use

s fo

r th

ese

two

co

lum

ns

on

ly a

pp

ly if

ho

rsep

ow

er in

crea

ses

wit

h fl

ow

. Th

ese

colu

mn

h

ead

ings

mu

st b

e re

serv

ed if

ho

rsep

ow

er d

ecre

ases

wit

h fl

ow

. Ref

er t

o t

he

“Ho

w H

ors

epo

wer

Var

ies

wit

h F

low

” at

th

e en

d o

f th

is s

ecti

on

fo

r m

ore

in

form

atio

n o

n t

his

to

pic

.

(2)

Fo

r m

ore

in

form

atio

n o

n p

ote

nti

al c

ause

s o

f vi

bra

tio

n, r

efer

to

Ch

apte

rs 1

4 a

nd

15

in

Is

My

Ma

chin

e O

K?

Page 348: Troubleshooting Rotating Machinery

Appendix B 347

Using the four possible causes found in the troubleshooting table

we can draw the following cause map:

Wrong

impeller(s)

Pump pressure

too high

Wrong impeller

speed

Back pressure

too high

OR

Figure B Centrifugal pump cause map

27. Using the centrifugal pump troubleshooting matrix list all the “Common Root Causes” of high fl ow.

a. Wrong impeller diameterb. Wrong impeller speedc. Back pressure too high

Page 349: Troubleshooting Rotating Machinery

348 Troubleshooting Rotating Machinery

28. Using the reciprocating troubleshooting matrix in the back of the book list all the “Common Root Causes” of high horsepower load.

a. Wrong clearance volumeb. Wrong compressor speedc. Discharge pressure too highd. Plugged strainer or piping restrictione. Gas denser than designf. Leaking piston ringg. High valve losses

29. List the team members you would select for a complex problem involving steam turbine driving a centrifugal pump. Th e steam tur-bine can’t reach rated speed during start-ups. Answer: Operations, maintenance mechan-ics, instrument specialist, and a machinery specialist. Th e steam turbine and centrifugal pump manufacturers may also need to be included in the team if the initial team can’t determine the cause of the problem.

30. Assume you have concluded that a centrif-ugal compressor is failing and needs to be shut down for repair. Who would you invite to a meeting to fi nalize your plan of action? Answer: Operations, maintenance planning, compressor specialist, and the contractor performing the compressor repair.

Page 350: Troubleshooting Rotating Machinery

Appendix B 349

31. Assume you have concluded that a fully spared reciprocating compressor has some failing cylinder valves. What are you options going forward?

a. Run to failureb. Monitor compressor performance and

hope to get a few more weeks of life out of the valves.

c. Preemptively replace valves.

32. _____________ is the methodology that uses information gathered with internal or internal mounted motion sensors to assess a machine’s mechanical condition? Answer: Vibration Analysis.

33. Th e methodology in question 32 can be used to: Answer: c. Determine the general nature of the machine defect by identifying the predominant frequency of the dynamic motion.

34. A rotordynamics analysis uses rotor geom-etry and bearing support information to determine: Answer: d. all the above

35. A rotordynamic analysis should be per-formed before any major modifi cations to the rotor or bearings:

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350 Troubleshooting Rotating Machinery

36. List a few ways you can improve trouble-shooting capabilities at your site.

a. Practice the 5Qs method whenever possible

b. Provide training on fault trees and cause mapping to all those in a posi-tion to use these methods

c. Employ team approach for complex problems

d. Get management’s support

Page 352: Troubleshooting Rotating Machinery

351

Index

AF, see Amplifi cation factors

Amplifi cation factors 215

Bearing failure 49

Causal chain, guidelines 70

Causality, defi ned 63Cause mapping 139Cause v. symptom,

examples 62Clearance, importance

of inRotordynamics 209

Centrifugal pump,function and parts 23

Critical speed analysisLateral 212Torsional 212

Decision tree, example 7Design process 30

Erosive wear 45

Failure analysis, defi ned 4Failure causes, common

39Failure modes, common

44Failure modes, unique 50Fast Fourier Transform

194Fatigue 46FFT, see Fast Fourier

TransformField troubleshooting,

defi ned 2Five Qs 74

In rotordynamic issues 223

Holistic analysis, questions to ask 58

Hourglass approach 181

Improper machinery operation,

results of 20

Troubleshooting Rotating Machinery: Including Centrifugal Pumps and Compressors, Reciprocating Pumps and Compressors, Fans, Steam Turbines, Electric Motors, and More.

Robert X. Perez and Andrew P. Conkey. © 2016 Scrivener Publishing LLC. Published 2016 by John Wiley & Sons, Inc.

Page 353: Troubleshooting Rotating Machinery

352 Index

Interface components, potential problems 38

Machine-Train problem, locating 122

Machine-Trains, multiple problems 128

Machine vibration, characteristics 201

Matrices, used to troubleshoot 144

Mechanical system elements 21

Multiple symptoms, assessing 144

Noise, analysis technology 132

Stethoscope 134Ultrasonic 134Vibration 134

OEM 93Open minded approach,

described 12

Pareto Principle 37Performance criteria,

defi ned 24Phase data 202Pluggage 45Pumping system, possible

failurecauses 55

Root Cause analysis, defi ned 3

Root Cause Analysis v troubleshooting 4

Root cause failure analysis, defi ned 5

Root cause, latent 68Root cause, physical 68Rotor clearance,

importance of 209Rotordynamic

Investigations 207Rotordynamic modeling

209Rotordynamic output

plotsBode (response) plot 218Critical speed map 217Mode shape 218Orbit plot 220Stability plot 221

Rubbing 50

Safeguards, to minimize problems 42

Spectrum 194

Time related data, display 101

Trend plot 106Constant amplitude 110Correlation 113Erratic 117

Page 354: Troubleshooting Rotating Machinery

Index 353

Gradual or rapid 111Speed related 114Step change 110Upward or downward

106Troubleshooting

v Root Cause Analysis 4goal of 10main reason for 11requirements for success

in 12

Vibration analysis 187Level I (fi rst pass) 229

Level II (basic) 229Level III (advanced)

230Vibration characteristics

188Vibration data, managing

201

Waveform 194What 77When 97Where 121Who 91Why 137

Page 355: Troubleshooting Rotating Machinery

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