vSphere Optimization Assessment Showcase

Experience the Power of

Operations Management

Moscone West,

Level 2 Lounge Area

Open from 11:30 a.m. – 6:00 p.m.Tuesday and Wednesday

Win a 2015 VMworld Pass!Or other great prizes like Beats in-ear

headphones, Roku 3, or Jambox mini

2

Nikhil Gupta (Product Line Manager)Samdeep Nayak (Sr. Engineering Manager)VMware

Troubleshooting Storage Devices Using vRealize Operations (formerly vC Ops)MGT4388

Disclaimer

• This presentation may contain product features that are currently under development

• This overview of new technology represents no commitment from VMware to deliver these features in any generally available product

• Features are subject to change, and must not be included in contracts, purchase orders, or sales agreements of any kind

• Technical feasibility and market demand will affect final delivery

• Pricing and packaging for any new technologies or features discussed or presented have not been determined

CONFIDENTIAL 4

Agenda

1 What are today’s storage challenges?

2 Why vR Ops for Storage troubleshooting?

3 When to use vR Ops?

4 MPSD (Management Pack for Storage Devices)

5 Demo

6 Where - MPSD Release information

7 Partners & Ecosystem

What Are the Challenges in Today’s Storage Environment?

Challenges

• Storage landscape is rapidly changing and new storage models are emerging resulting in increased MTTI & SLA

– Converged Infrastructure

– Flash Based Arrays

– Software Only Storage

– Cloud Based Storage

• Heterogeneous Environment

– File and Block Storage Arrays – NFS, iSCSI, FC, FCoE

– Scale Out Storage - VSAN

– Switches – FC, FCoE, Ethernet, SAS

• Cost - Storage is expensive - Excess Capacity (Same thing that happened in compute virtualization – from allocation based to demand based)

• Lack of Skillset as technology is evolving so quickly and where to draw line what belongs to storage team and what belongs to compute team

CONFIDENTIAL 7

Challenges - Continued

• Data Services – Snapshot, Replication etc.

• VM Mobility

– vMotion, Storage vMotion

• Scale

– Hundreds - Thousands of Servers

– Thousands – Millions of VM

– 1Gig, 16Gig – 40Gig Throughput

CONFIDENTIAL 8

Why vR Ops for Troubleshooting Storage?

Complexity in Storage Operations

Lacking end-to-end visibility into storage stack• Need visibility from the VM > Fabric > Array for proper root-cause

analysis

1

No VM > Array

mapping

Current frameworks provide limited visibility• SMI-S implementations vary across vendors and provide

inconsistent information

2

Lacking a holistic

approach

Lack of correlation between Compute, Storage &

Network issues

3

Delays

troubleshooting

vR Ops Operations Analytics

Operations Analytics & Automation

Performance & Availability

Logs & Unstructured

Data

Topology Analysis

Configuration Health

Capacity Planning

VSAN, FC/FCoE,

NFS, iSCSI, vVol

StorageNetworkCompute

NSX, VDS, 3rd Party Network Switches

CONFIDENTIAL 11

Storage Operations Management in vR Ops

HostsStorage Stack, SSD,

HBA, NIC, Local disks

FabricsFC, FCoE, Ethernet

StorageSAN, NAS, VSAN, SVA

Root Cause Analysis Future Planning & Automation

Risk EfficiencyHealth

Compliance & Early Warning

CIM, SNMP, VASA, v*API, SMI-S, Vendor Specific protocols

vR Ops

Rich Platform UI ReportsMachine Learning

Management Pack for Storage Devices

CONFIDENTIAL 12

When to Use vR Ops

Shared Responsibility towards Storage Operation Management

End to End Storage

visibility and

troubleshooting

Sto

rag

e

Arr

ays

Partner-specific

Management Packs

…

VA

SA

Fa

bric

Sw

itch

SM

I-S

, S

NM

P

SS

D,

MD

, H

BA

NIC

SM

AR

T, IO

DM

EMC

Management Pack for

Storage Devices

Brocade

Industry Standards

And

VMware Certified

SMART IOVP …

Partners Provide visibility into their storage devices

!!!!!!

CONFIDENTIAL 14

Value Proposition of MPSD and Storage Management Packs

Cloud Admin

Topology/Objects VM, Datastore, Host, HBA/NIC, Fabric/Switch,

Array/LUN

Availability HBA Links, Port Up/Down, LUN available/not

available, APD, PDL

Performance Stats Read/Write IO, Throughput, Bandwidth,

Latency for HBA, Fabric and LUN

Capacity Generic capacity containers using the objects

& metrics above

Configuration Link Speed, Max/Optimal Speed, Number of

ports, Vendor Info, Firmware Version, Zone

Name, Disk Free, LUN Size, SPBM Profiles

Topology/Objects Disk, Disk Group, Pool, LUN, SP, Cache,

SP Port

Availability Up/Down info on all objects above plus

physical components (e.g. power, fan)

Performance Stats Comprehensive performance stats on all

objects above plus physical components

Capacity Comprehensive capacity containers using

the objects & metrics above

Configuration Disk Type, Disk Speed, Disk Group Size,

RAID Level, S.M.A.R.T, Caching Details,

Pool type (Thick/Thin), Disk Tiers & Perf

Profiles, Encryption, Replication,

Compression, SP Config (LUN masking,

Speed), Service Time, Data Integrity Checks,

Workload Profile (e.g. SQL), Best Practices

Storage Admin

Delivered through MPSD Delivered through partner MP

Broad Narrow

Shallow Deep

Isolation Remediate

CONFIDENTIAL 15

IO Stats Support in VASA 2.0

16

IOStatsProfile is an optional spec in VASA 2.0 (based on SMI-S specifications)

and brings stats support for the storage objects in the VASA spec such as:1. Storage Array

2. Storage Processor

3. Storage Port

4. Storage LUN

5. File System

6. Virtual Volume

Mandatory

• TotalIOs

• KBytesTransfered

• IOTimeCounter

• ReadIOs

• ReadIOTimeCounter

• KBytesRead

• WriteIOs

• WriteIOTimeCounter

• KBytesWritten

Preferred

• ReadHitIOs

• ReadHitIOTimeCounter

• WriteHitIOs

• WriteHitIOTimeCounter

• OtherIOs

• IdleTimeCounter

Extra Credit/Future

• Random vs sequential

• Seek Time

• Peak Throughput

• Peak Latency

CONFIDENTIAL

Management Pack for Storage Devices (MPSD)

Common Complains – It All Starts With

• Unable to extend or grow DataStore

• Unable to Unmount or Detach DataStore

Configuration

Errors

• Unable to Power On VM

• Snapshots not visible in UI

Failures and

Capacity Issues

• Long rescan or slow Boot

• ESX disconnected from VC

Connectivity

Issues

Performance

Issues

• VM Unresponsive

• Slow or High Latency

CONFIDENTIAL 18

Common Storage Root Causes on vSphere

• Availability

– Connectivity Issues – APD, PDL

– Protocol Incompatibilities

– Hardware Failures, Faults

• Performance

– Misconfiguration, Upgrades, Non Offload

– Firmware, Microcode Out Of Date or Faulty

• Capacity

– Snapshots filling up Datastore

– Incorrect Storage Presentation

– Manual Process to detach LUN causing human error

19CONFIDENTIAL

MPSD – Enhanced Analytics

• Root Cause Analysis - (APD, PDL, Network Partition etc.)

– Identifies RCA for various Situations based on the health of End to End Devices

– Provides Corrective Suggestions

• Early Warning – (SSD Life, Compliance etc.)

– Warns of immediate risks to the environment

– Provides Corrective Suggestions

• Future Planning – (Disk and Throughput Modeling etc.)

– Based on the current trends, predicts future requirements

– Helps with budgeting

• Errors, Faults – (Link, Speed, Thin Provisioning etc.)

– Notifies on Health Issues impacting the cluster

CONFIDENTIAL 20

vR Ops – Management Pack for Storage Devices

21

• New Dashboards, Views and Reports

– Provides Out of the Box Experience

– VM to Array Mapping

– Performance and Health Visibility

– Availability Details

• Capacity Details

– Provides demand and usage information for end to end devices

• Brings in key configuration “property”

information from devices/resources

– Vendor, Hardware, Firmware, driver version, etc.

– Zone Details

Technical Overview

Key configuration info

CONFIDENTIAL

vR Ops – Management Pack for Storage Devices (Cont’d)

22

New Support

• Support for FCoE Fabric

– End to End FCoE Transport (Host, Fabric, Storage)

– FCoE-FC Mapping

• Broadened Eco System Support

– Covers Brocade, Cisco and QlogicSAN(FC and FCoE) Fabric

Technical Preview

• Support for NFS & iSCSI

– End to End NFS & iSCSI Transport (Host, Fabric, Storage)

• Support for VSAN 6.0

• Visibility and Cluster Insights

Mount/LUN

HBAFabric

Technical Overview

CONFIDENTIAL

Demo

Demo Setup

VSAN compatible Rack Servers with FC, FCoE, SAS HBA, NIC, SSD and MD

FCoE – FC Switch

FC Switch

Ethernet Switch

Multiprotocol Storage Array

CONFIDENTIAL 24

Demo Use Cases

1 Broad Storage Coverage

2 End to End troubleshooting

3 Performance and Latency

4 Top Consumers and errors

5 Threshold based alerting

6 Root Cause Analysis

Where to Get MPSD Information?

Sources for MPSD information and software download

• You can download the latest MPSD management pack from solutions exchange

https://solutionexchange.vmware.com/store/products/management-pack-for-storage-devices-6-0#.VL3zBy7F-YQ

– Documentation

– Downloadable code

• MPSD architecture http://blogs.vmware.com/management/2015/02/vsan-simplifying-sddc-storage-operations-with-vrealize-operations-management-pack-for-storage-devices.html

• Sign up for vR Ops Management Pack for Storage Devices VSAN 6.0 Beta support http://blogs.vmware.com/vsphere/2015/02/vrops4vsan-beta.html

Partner Ecosystem

Partner Solutions

CONFIDENTIAL 29

VMware’s

Solution

Exchange

Universal visibility

in Product

Create domain specific

visibility through

management packs

vR Ops API & SDK

30

The vCenter Operations SDK provides partners with all the information and tools they need to build a high quality Management Pack leveraging all the powerful features vR Ops has to offer

30

SDK Developer

Guide

Provides in depth details on how to use the vR Ops APIs and client bindings

vR Ops Solution Guide

Incudes best practices for building a management pack, including detailed

examples of key aspects

Workbench Plugin &

Other Tools

An eclipse workbench plugin and other tools to help speed up environment setup overall development time

SDK

Components

RESTful

APIs

CONFIDENTIAL

Three New SDDC Competencies to Build Practice and Expertise

Ideal for advisory partners who

architect data center, networking

and storage solutions (Q2’15)

Ideal for process oriented partners

who sell and implement cloud

automation projects

Ideal for partners who want to

upgrade customer base to vSphere

6.0 with Operations Management

Solution Competencies boost profitability 2-4x

Management Operations

Management Automation

Software-Defined Data Center

updated for

vRealize

Operations 6

• Customers are moving to software-defined solutions for data center, network and storage

• Are you ready to lead the way?

• VMware introduces new “SDDC IT Outcomes” sales training to up your game

– Make the move from selling product and capability to selling an “IT outcome” – an end result that a customer cares about

– Learn how to lead outcomes-oriented conversations with CIOs and technical buyers

IT Outcomes – A New Sales Approach to Probe Buying Triggers

Required for Server Virtualization 6.0

and SDDC Competencies

Enroll

Required in additional Solution Competencies,

where applicable

IT Outcomes Sales Training

Enroll Now

Q1 Q2

New program requirement

vSphere with

Operations

Management

(vSOM)

vCloud Air Disaster

Recovery Virtual SAN

Take advantage of increased incentives, as well as synchronized enablement, marketing programs, and sales assets for VMware Power

Play Solutions

1H’2015 VMware Power Play Solutions include:

Learn more: www.vmware.com/go/powerplays

VSOM Power Play increases deal size 3X

Accelerates deal close to less than 30 days

Are You Leveraging Power Plays?

vSphere Optimization Assessment Showcase

Experience the Power of

Operations Management

Moscone West,

Level 2 Lounge Area

Open from 11:30 a.m. – 6:00 p.m.Tuesday and Wednesday

Win a 2015 VMworld Pass!Or other great prizes like Beats in-ear

headphones, Roku 3, or Jambox mini

35

Please submit your feedback via our mobile app.

Thank You

37