trucking motor freight management gregory bodenhamer low cost high value transportation management...
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TRANSPORTATIONTRANSPORTATIONFLEET MANAGEMENT & DESIGNFLEET MANAGEMENT & DESIGN
G R E G O R Y B O D E N H A M E RG R E G O R Y B O D E N H A M E RCOPYRIGHTED 2011 ALL RIGHTS RESERVEDCOPYRIGHTED 2011 ALL RIGHTS RESERVED
Low CostLow Cost--High ValueHigh ValueMotor Freight Motor Freight –– Supply Chain ManagementSupply Chain Management
Distribution Distribution –– Fulfillment Fulfillment -- TransportationTransportationLearning Learning -- Performance Performance –– Development Development –– Human ResourcesHuman Resources
P R O S P E R I T YP R O S P E R I T Y
The Every Man Plan The Every Man Plan for for Modern TimesModern Times
2011
It’s clear that every man should plan for these modern
times that have proven tricky and very demanding.
Many people never realize that success and prosperity
grows very slowly through knowledge and focused
actions.
No matter where you stand on the world today you
should realize that every man is faithfully the same.
Every man has the ability to light the candle ofEvery man has the ability to light the candle of
knowledge that removes all darkness.
The majority of men curse the darkness because they do
not understand how to strike the light of knowledge
which is the flame that brings success and prosperity.
Do not be afraid to confess that you might need to learn
the items that create prosperity. You’ll be pleased to
know that everything required is already inside you.
The knowledge that will be released to you has already
been given to you by some remarkable creator.
Greg
The The
Every Every
Man Man
1
Man Man
Plan Plan for for Modern TimesModern TimesGregory BodenhamerAll Rights Reserved
Copyrighted 2011
PROSPERITYPROSPERITY
P R O S P E R I T YP R O S P E R I T Y
The Every Man Plan The Every Man Plan for for Modern TimesModern Times
2011
My profession and enterprise is to assist other people
operate a very successful free enterprise business.
To improve your business we must first improve you, as
you are the core of your business. After thirty years of
professional jobs and commissions I’m very confident
that you’ll be able to learn about you and every other
human being on earth.
Visualize yourself striking a match to light a candle
standing in a dark room all by yourself. After you lightstanding in a dark room all by yourself. After you light
the candle move away at least ten feet or so. You will
notice the soft shadowy light in the room and the cave
like effect of silhouettes of objects.
You can see the spirit of darkness being removed by the
light. Even from ten feet away you can see the light. If
you moved twenty feet away the light would be there
and still be within your site. Even when you move thirty
feet away you’ll be able to see the light.
Now imagine the light being the bonfire of knowledge
and the flame is the inspiration and your very own
guiding light to a wonderful world.
P R O S P E R I T YP R O S P E R I T Y
The Every Man Plan The Every Man Plan for for Modern TimesModern Times
2011
As you’re standing very still now and thirty feet away
from the flame it has some effect on you. Stare at the
flame and do not talk and be alone in the room. You will
notice that darkness is the threatening and mysterious
energy that can only be removed by light.
Light seems to dismantle the darkness. Knowledge is
light and works the exact same way. Knowledge takes
apart unawareness or ignorance of certain things. When
midnight knocks all around the world human beings
strike a match or flips the switch to provide light andstrike a match or flips the switch to provide light and
remove the darkness. At this very moment on earth
millions of people do their best and attempt to remove
the darkness.
10 20 30
FLAME
P R O S P E R I T YP R O S P E R I T Y
The Every Man Plan The Every Man Plan for for Modern TimesModern Times
2011
You can distinguish the light from a great distance. If you
set your eyes on the flame you can move further away
and still notice the light.
10 20 30
FLAME
If you start walking in the direction of the light or the
flame something else happens. As you move closer the
light becomes brighter without really changing. The
flame is the exact same size but it becomes much
brighter not because it changed but because you have
changed the distance. It seems to you that the closer
you get to the light the brighter the light. Now think of
knowledge. The closer you get to knowledge the
brighter it becomes. Now move within 6 inches of the
flame. Something else happens. You can feel the heat
energy from the flame. Knowledge is the exact same.
The closer you get to knowledge it becomes warm and
then hot. You can feel knowledge just like the burning
flame of the candle.
P R O S P E R I T YP R O S P E R I T Y
The Every Man Plan The Every Man Plan for for Modern TimesModern Times
2011
You understand that there is knowledge that you do not
have because you can see it in so many ways.
FLAME
KNOWLEDGEThe closer you move toward knowledge
the more natural strength, authority and
understanding is revealed. This is true
for every human being on earth. Your
natural intelligence has already been
provided to you and your education and
actions release vast amounts of energy.
You wonder at times why some people are so happy and
at times you are so sad? You see the results of
knowledge as other people operate their business at
some profit and you struggle to manage a very simple or
even a complex organization.
My task is to move you closer to the flame of knowledge
so you can benefit from the light and the natural warmth
of knowing. Again, everything you need you already
have and your intelligence and mental power is truly a
house of gold that you already own.
P R O S P E R I T YP R O S P E R I T Y
The Every Man Plan The Every Man Plan for for Modern TimesModern Times
2011
The Every Man Plan for Modern Times will give you the
key to your own success and prosperity. You are going to
become a better human being first. The very first step to
your personal and business prosperity is you.
It has been estimated that only three percent of the so-
called civilized world has ever been taught this
exceptional knowledge. You have noticed that pebbles
are treated like pebbles and are often tossed away
because they have little value. You have also noticed
that diamonds are precious, valuable, prized and very
expensive.expensive.
You are going to become the diamond that can love and
be loved and be treasured by family, friends and
company organizations including customers.
If you study and apply this new to you knowledge you
can become significant in your personal life and essential
within your professional life.
You see I teach secrets that you already know but have
never thought about. The knowledge you’re about to
gain is critical and crucial to your very survival in these
so-called difficult times.
No matter your wealth you’re going to become very rich
and you will be able to help your company, friends and
family. Its prosperity time.
It’s It’s
Prosperity Prosperity
TimeTimeTimeTimeGREGORY BODENHAMER ALL RIGHTS RESERVED 2011
COPYRIGHTED 2011
The Every Man Plan The Every Man Plan
for Modern Timesfor Modern TimesGregory BodenhamerAll Rights Reserved
Copyrighted 2011
HumanHuman
2
H U M A N R E S O U R C EH U M A N R E S O U R C E
HumanHuman
ResourcesResourcesfor for Modern TimesModern TimesGregory BodenhamerAll Rights Reserved
Copyrighted 2011
The Every Man Plan The Every Man Plan for for Modern TimesModern Times
H U M A N R E S O U R C E SH U M A N R E S O U R C E S
The Every Man Plan The Every Man Plan for for Modern TimesModern Times
2011
Learning, Performance and Development at times is all
bunched up together under the cluster of Human
Resources.
People understand that people are some kind of
resource or supply of something. Mothers even
appreciate the fact that the child can take out the trash,
mow the lawn, wash the car and if you’re really lucky
wash and dry the dishes or maybe even bake a cake.
Business enterprises fail for many hundreds of reasonsBusiness enterprises fail for many hundreds of reasons
and beyond cash flow they usually start and end with
people amidst the great failure or the great success.
Most companies and their managers and supervisors
attempt to manage the human beings in and around
their enterprise like a flock of chickens. They spend too
much time trying to shepherd their little chickens
without ever trying to understand them.
If a husband and wife dream while they sleep they will
dream different dreams. This is true of human beings at
work or at home. You might have a dream concerning
your enterprise but its difficult to explain as others are
dreaming their very own dream.
H U M A N R E S O U R C E SH U M A N R E S O U R C E S
The Every Man Plan The Every Man Plan for for Modern TimesModern Times
2011
Learning, Performance and Development is also grouped
under the title of training. Training and Development
departments are funded within many business
adventures and the usher in only minimum results.
Training is really a preparation for doing something. Do
this and that before you do this and that is teaching
another person to fix a flat tire, herd a flock of chickens
and even sharpening a pencil.
What I teach is much different and provides the owner,
business executives, manager and the supervisor withbusiness executives, manager and the supervisor with
the exacting tools and resources to understand first and
then to be understood by another human being.
This management group continues to pour cash at
problems just like you would pour buckets of water on a
large fire. Given enough time this management group
pours enough water to create a river of cash flow that
keeps spending and spending.
Truly understanding the human condition from the
natural instinctive core level allows this same
management group to stop spending money while
creating positive results and returns.
H U M A N R E S O U R C E SH U M A N R E S O U R C E S
The Every Man Plan The Every Man Plan for for Modern TimesModern Times
2011
Imagine one bucket of cash and then another, month
after month, year after year being allocated to solve
production problems, compliance issues, quality output
difficulties, service complaints and revenue growth
issues. The mainstream management method is to
measure, plan, adjust and go again until the problem
goes absent or changes form into another problem.
What I teach has a price tag of pennies vs. thousands of
dollars over and over again. Some companies are lucky
enough to recover from bad management in time to pullenough to recover from bad management in time to pull
the company out of the ditch. Many companies fail and
fail hard given their best effort.
As unskillful and unqualified managers and supervisors
struggle with high turn-over rates, high-cost training
initiatives, plans, seminars and resourceful schemes they
tend to simply join the flock of chickens and become a
part of the disorderly and disobedient herd.
In time the entire organization is on the verge of
disruptive ideas and unfortunate performance levels.
H U M A N R E S O U R C E SH U M A N R E S O U R C E S
The Every Man Plan The Every Man Plan for for Modern TimesModern Times
2011
If you can systematize your ideas you can teach or train a
person to pour water on a fire. With less time and
money, once you understand the natural human being,
you can move mountains with only a few shovels.
People are not what you think. It’s the one item or
category of asset that is wasted often and continues to
destroy companies day after day. The chicken will
continue to eat your grain until the grain bin is empty.
Many companies hire a wolf to tame or at least reclaim
some sort of compliance. In time the defiant wolf simplysome sort of compliance. In time the defiant wolf simply
eats the entire flock of chickens and the owner faces the
bankruptcy judge with a miserable and cheerless story to
tell.
The management group has many obstacles to
overcome because every human being reports to work
their very first day, fully trained by instincts, education,
experiences and their own emotional controls.
Most managers and supervisors report to work with a
ration of this and a ration of that but have never been
taught how to lead, encourage and arouse a human
being.
H U M A N R E S O U R C E SH U M A N R E S O U R C E S
The Every Man Plan The Every Man Plan for for Modern TimesModern Times
2011
I will teach you how to influence and persuade any
human being on earth. A black crow in Toledo is just like
the black crow in Los Angeles. A human being is the
same in Atlanta or Portland. Human beings have been
created and we all have a center core or nucleus found
within our interior. This central part of every human
being is the natural instincts or impulses that drive us
every day. This is the place of secrets.
Every Human Secret
CORE
The CORE of you has been created. The companies that learn about
these core values, impulses and natural feelings create organizational
values that leads to customer satisfaction.
H U M A N R E S O U R C E SH U M A N R E S O U R C E S
The Every Man Plan The Every Man Plan for for Modern TimesModern Times
2011
Much like the onion your Evolutionary Traits (Instincts)
are disguised by Education, Experiences and Emotional
Controls that you have been taught.
Every Human SecretHuman Nature
Evolutionary Traits
Education
Learning Tutoring
Experiences
Know How Skill
COREInstincts
Know How Skill
Emotional Control
Strong Feelings
CultureCivilization
Society
Traditions
Customs
Way of Life
Its important to note that the Culture Band of
Influence is the outer edge of what you encounter
first with another human being and I’m confident
you’ve heard of the Clash of Cultures. Culture is a
power or authority that very lightly covers up the
real human being inside. Culture is a thin covering.
H U M A N R E S O U R C E SH U M A N R E S O U R C E S
The Every Man Plan The Every Man Plan for for Modern TimesModern Times
2011
Most companies struggle to create a culture by coming
up with slogans, mottos, watchwords and maybe even a
jingle.
CO
RE
Companies fail to realize that the
culture they attempt is a false culture
unless it goes all the way to the roots of
a human being.
The 38 Core Secrets of every human
being on earth have been discovered.
CO
RE
CultureCivilization
Society
Traditions
Customs
Way of Life
The 38 Influential, Commanding,
Authoritative and Controlling Core
Secrets have power and jurisdiction
over every human being on earth.
These 38 Core Secrets are really the 38
Mind Triggers that control every
human being on earth today.
Once you understand and employ
these 38 Core Mind Triggers you bring
into play everything a human being has
to offer the world, everything.
Who’sWho’s
On TopOn Topfor for Modern TimesModern TimesGregory BodenhamerAll Rights Reserved
Copyrighted 2011
3
S C R A M B L E & D E S C E N DS C R A M B L E & D E S C E N D
The Every Man Plan The Every Man Plan for for Modern TimesModern Times
S C R A M B L E & D E S C E N DS C R A M B L E & D E S C E N D
The Every Man Plan The Every Man Plan for for Modern TimesModern Times
2011
You play King of the Hill if you’re breathing and so does
every other human.
S C R A M B L E & D E S C E N DS C R A M B L E & D E S C E N D
The Every Man Plan The Every Man Plan for for Modern TimesModern Times
2011
EXPLORE
ORDER
PEAK
HELP OTHERS
WOW
WIN
LOGICREALIZE
POWER
CLOUTSWAY
TEACH
HELPCOACH All people start
at the bottom
and scramble to
reach the top.
Food and
Water is
required before
you can build
any shelter or
BASIC NECESSITIES
SAFETY
ACCEPTANCE
APPROVAL
EXPLORE
FOODWATER
AIR
DEFEND
SHELTER
GUARD
TRIBEFRIENDS
LOOK
AWARD
EGO
WIN any shelter or
worry about
acceptance
from a tribe.
S T A R TFOOD
CLOTHING
SHELTER
SURVIVALSURVIVAL
4
SURVIVALSURVIVALfor for Modern TimesModern TimesGregory BodenhamerAll Rights Reserved
Copyrighted 2011
UNEMPLOYMENTUNEMPLOYMENTThe Every Man Plan The Every Man Plan for for Modern TimesModern Times
U N E M P L O Y M E N TU N E M P L O Y M E N T
The Every Man Plan The Every Man Plan for for Modern TimesModern Times
2011
Unemployment takes a human being back to the core of
their creation.
The worry about money leadsThe worry about money leads
to the concern, anxiety and
fear found at the lowest
strategy level of a human
being.
Survival is the first and most significant imperative of any
living creature. When people run out of money they fear
they might run out of food, clothing and shelter. The lack of
money causes a person to move to the lowest level of
human stratagem or their survival mode. Humans will
create a line of attack almost instantly when their funds for
essentials are removed. The smartest man is moved down
into their evolutionary instinctive beginnings.
5
CONFUSIONCONFUSIONCONFUSIONCONFUSIONfor for Modern TimesModern TimesGregory BodenhamerAll Rights Reserved
Copyrighted 2011
GET TING LOSTGET TING LOSTThe Every Man Plan The Every Man Plan for for Modern TimesModern Times
C O N F U S I O NC O N F U S I O N
The Every Man Plan The Every Man Plan for for Modern TimesModern Times
2011
Allowing the driver to drive without directions to some
unknown destination is a sure way to get lost. Confusion is
one of the 38 Mind Triggers living inside every human being.
Missing important milestone markers causes a human being
or even an organization to become frantic and distressed.
Without clear directions a human is forced to guess, estimate
and speculate about direction, speed, safety which makes a
human worried and uptight.
Without clear directions, objectives and time lines the
likelihood of your business failing increases significantly and
very quickly.very quickly.
Before any business adventure; stop, plan, measure and
assure you know where you’re going first. Before you start
running away trying to lower costs, increase gross sales,
improve your associates and grow your business make sure
you’re on the right road.
A lost or confused person, manager or supervisor, is forced to
guess because they have no mile markers or street signs to
help them navigate their way into the future. A drowning
person will clutch at a tiny straw floating on the surface of the
water to again gain safety and life.
Every Man Every Man
BUSINESS BUSINESS
2011GREGORY BODENHAMER
ALL RIGHTS RESERVED
COPYRIGHT 2011
BUSINESS BUSINESS
PLANPLAN
Gregory BodenhamerAll Rights Reserved
Copyrighted 2011
12 ABSOLUTES
38 MIND TRIGGERS
S E T I N M O T I O N Y O U R G R E AT E S T S U C C E S S
2011GREGORY BODENHAMER
ALL RIGHTS RESERVED
COPYRIGHT 2011
This man understands the great debate, he stands to be heard
and plans to overcome every barrier and obstruction to the
success of a great company and others watch as he takes his
chance. This man has taken the pre-determined and rejected the
notion of financial collapse and refuses to accept the doom of
failure. This man claims there is a purpose and nothing is fixed by
chance or the draw of the cards. He shares his confidence and
shares his hunger for the nourishment of the better idea. He
knows they must act quickly and remove the compulsions of men.
2011GREGORY BODENHAMER
ALL RIGHTS RESERVED
COPYRIGHT 2011
Every Man Every Man
BUSINESS PLANBUSINESS PLANWrite The AuthorWrite The Author
G r e g o r y B o d e n h a m e r @ L i v e . C o mG r e g o r y B o d e n h a m e r @ L i v e . C o m
This man does not accept the dysfunction and offers the reasons
rather than the excuses. He has been the eyewitness to bad
habits and unthinking actions of managers and supervisors
because they have the compulsion of un-useful repetition of their
actions. This man understands that the habit is pleasant but does
not always bring about pleasant things. He stands looking to
leadership with a craving of compliance, profit, improved services
and quality revenue growth. He knows that achieving something
good serves everybody in the room as he looks around and looks
at the irritation of loses of customers and profits. This man has
the passion and curiously offers recommendations to the hopeful
future. We have the appetite for change and performance and
this desire proves stronger and more robust every day. It is time
for all my friends here to stand up and with a great expectation
move our company to profits and stand together, this very day.
P R O S P E R I T YP R O S P E R I T Y
Every Man Business PlanEvery Man Business Plan
2011
It was just the other day that our manager informed our
supervisor that we had to hurry and scurry faster and faster
to get things done. At our pre-shift meeting last week this
same manager advised us that our quality performance was
slithering down hill and we should take our time and do it
right.
Often times our manager gives us contradictory directives
and puts everybody at odds before lunch time. The
manager is a good guy but his goals come from the
corporate office and he at times will carry them around to
show each of us his management control charts.show each of us his management control charts.
He never considers anything before the actual performance
of work but spends a great deal of his time telling the
associate employee group what they did wrong. He does
tell us to speed up which triggers a lot of complaints as we
watch him in his office drinking coffee. At times we’re all
sure that his behavior and activities does not match up with
the goals he has for the group.
We remember just the other day that Bobby got into
trouble for not turning his drivers log with the proper
signature. That same week our paychecks were late
because our supervisor didn’t turn in his driver reports.
It won’t be long now everybody says, we’ve been losing
money for almost the entire year.
P R O S P E R I T YP R O S P E R I T Y
Every Man Business PlanEvery Man Business Plan
2011
At the end of the last quarter our regional vice-president
visited every trucking terminal in the system. We still
wonder why we had cold coffee with our donuts that
morning, even with the vice-president buying for all of us.
The meeting lasted no more than twenty minutes and only
two or three questions were asked from the hourly group.
He spent a lot of time talking about inputs and outputs and
described that we had to go faster when we pickup and
deliver shipments because safety and production was
everything.everything.
About four of the guys got their quarterly safety pins from
the vice-president and he shook their hands and thanked
them for holding up the company values of safety.
The vice-president said the company goals were valid and
realistic and without quick improvements they would be
forced to layoff drivers, dock-workers and even a couple of
office people. Two of the drivers who just received their
safety pins and the vice-presidents hand in friendship are on
the bottom of the seniority list and would be the very first
to go if a layoff was issued.
P R O S P E R I T YP R O S P E R I T Y
Every Man Business PlanEvery Man Business Plan
2011
When we got off duty that same evening the union
representatives were standing outside the gate again
handing out union cards. Every year about this same time,
without stimulation from the employees, they show up and
corner some of our guys and gals to coach them to sign up
for a union shop.
Every time the union agents show up one of our drivers or
dock guys get fired. The symbolic termination of a driver
was the surest way to keep the union wolf away from the
company chickens. It didn’t take but a few days when twocompany chickens. It didn’t take but a few days when two
drivers got fired for taking extended breaks and one dock
worker got terminated for breaking a dock plate.
One of the supervisors we had a couple of years ago told us
after he got fired that management believes in killing one
chicken to save the flock. It was a clear message from the
company that if you are thinking about signing a union card
you should also be thinking of unemployment and feeding
your family.
This previous supervisor was a treasure chest of great
management stories and behind the scenes information
that was probably considered top secret by the company.
P R O S P E R I T YP R O S P E R I T Y
Every Man Business PlanEvery Man Business Plan
2011
The company started to target people with lower
performance than they wanted. It was clear and made
obvious that taking over fifteen minutes to leave the yard in
the morning with your load would be considered abuse of
company time.
We were required to jump into the tractor after a quick pre-
trip and be out the gate in fifteen minutes or less. When
the drivers arrived at work their tractors and trailers were
pre-hooked, fueled and ready to go. All the driver had to do
was complete the two minute pre-trip, check the lights andwas complete the two minute pre-trip, check the lights and
take off for their work day.
The late departures of the drivers were determined to be
the primary hindrance to profits throughout the company.
The manager again carried a brand new report that clearly
showed the graphs that proved the point. After weeks of
brainstorming the executive group at the corporate office
put the entire blame for bad performance on the driver
group. So much for being the drivers company and that
family feeling kind of company.
The drivers know the economy is bad and we also know that
it rains or snows and slows us down.
P R O S P E R I T YP R O S P E R I T Y
Every Man Business PlanEvery Man Business Plan
2011
The company terminated the safety bonus program because
the money just wasn’t there as business was slow. The
drivers surely complained but they also knew that trailers
had holes in the floor and our terminal shut down the third
shift mechanics shop. We could only wash our trucks once
a week and the steering tires were getting a little bit too
worn for most of us. Times were not good but the
paychecks never bounced so we all came to work and put
our time in day after day.
The safety bonus program slowed to a stop but theThe safety bonus program slowed to a stop but the
reprimand department sparked to life. We started getting
verbal warnings, which were in writing which never made
much sense. If we did any little thing wrong our supervisor
would talk to us in the dispatch office and we had to sign
the verbal warning form to prove he did his job.
The dispatcher would normally say “just sign it” “and don’t
worry about it” “they’ve gone nuts”.
P R O S P E R I T YP R O S P E R I T Y
Every Man Business PlanEvery Man Business Plan
2011
The gem of a sales department went into a tail spin
yesterday as they were all told no more company cars. Each
of them would have to supply their own car and the
company would pay them an automobile allowance. It
didn’t stop there as the sales department was told they had
to have one customer lunch per day and one customer
entertainment per week. The sales department was also
told that if the their customers didn’t meet the tariff
discount requirements the customers discount would be
cancelled.
It seems the terminal was failing and the entire company
was shuddering and quivering like some drug addict that
couldn’t get their fix.
In the mornings when all the trucks were still on the lot you
could see the neatly parked tractors in a very long row
parked against the fence. Even with the perfect parking you
couldn’t help but get the feeling that the whole fleet was in
the ditch. Maybe all these money problems would make
the company wiser and stronger in the long run?
I looked for the noise along the fence and seen the rabbit
cornered by an alley cat, I know how the hare felt.
P R O S P E R I T YP R O S P E R I T Y
Every Man Business PlanEvery Man Business Plan
2011
The good fortune of a new manager hit the terminal again
before spring time. It was our third terminal manager in
less than two years and his balding head surely meant that
he had a big brain. The company hired him from one of the
big package-freight companies like U.P.S. or FedEx but we’ll
never know for sure. It must have been a secret because
they guy never talked about anything, especially himself.
The new manager spent all his time in the office and
continued to perfect the art of the conference call. Every
time you needed to speak to him he was on a conference
call or out to lunch, never with the sales team. One of thecall or out to lunch, never with the sales team. One of the
mechanics hurt his ankle last night and he tells a great story
after he signed his warning letter.
The mechanic did the wrong thing and jumped down from
the back of the trailer instead of using the step ladder. He
was in a hurry and so was the pain. He twisted his ankle
and had to sit down for a couple of minutes. The shop
foreman told him to take his coffee-break and relax for a
while. The foreman completed the repairs on the trailer
floor and the hourly mechanic sipped on his coffee and
massaged his ankle.
The new manager, as the story goes, walked into the shop
and seen the mechanic drinking coffee and just sitting on
his ass.
P R O S P E R I T YP R O S P E R I T Y
Every Man Business PlanEvery Man Business Plan
2011
The new manager had the mechanic and the mechanics
foremen in his office the very next day. “Both of you are
good for nothing” clearly stated by the new terminal
manager. “You guys sit around and cry like babies when it
gets cold outside” The new terminal manager acted like he
was plucking feathers from a dead chicken. “One guy jumps
off trailers and the other one tries to catch him” It seemed
at this point that the terminal manager was about to pluck
his last feather as he turned blood red with annoyance and
irritation. “Now that you two have broken the egg why
don’t we make that omelet?” “Since you two cant followdon’t we make that omelet?” “Since you two cant follow
the rules why don’t we close the shop once and for all?” At
this point the new terminal manager must have been
talking to himself as the two employees were just sitting
and starring out the office window.
The new terminal manager had a way of making everybody
around him feel like a small fish. He was the kind of guy
that would judge a horse by the saddle and never even
notice the animal. Most of the drivers were turned off by
his “kill the chicken first” style of management and ask the
farmer questions later. Everybody started to call him
“Monkey” because that’s all he did, Monkey around the
building and then go home.
2011GREGORY BODENHAMER
ALL RIGHTS RESERVED
COPYRIGHT 2011
Every Man Every Man
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It didn’t take long for the employees to figure out that our new
terminal manager was overpaid and at best just watched other
people work. He was disguised as a manager but he did little work
but had a sharp eye and the tongue of a critic. He would sit
around in a dream and always hope for the best. The road drivers
that traveled from terminal to terminal took to stealing valuable
minutes on their road trips as payback for his disapproval. Entire
loads of L.T.L. less than truckload trailers would arrive twenty to
thirty minutes past their scheduled times, on purpose. When the
road drivers were mad it was like ants eating off the same bone.
They could drive you nuts because they were on the open road
and unsupervised except by time and distance measurements.
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The new manager was starting to get a lot of heat and
friction from the regional office. The terminal to terminal
loads being late was destructive to the entire system. The
road drivers were like uncultivated savages when they got
mad and they were also a great barometer for the company.
The road drivers controlled the company and not one of
them was feeble about telling you. The company in some
rebellious way told the fleet managers, those poor people
that are in charge of the drivers, “We’re taking the company
back and trucks will run on time”. With the perfectedback and trucks will run on time”. With the perfected
dispatch and computerized systems a fleet manager would
keep an eye on a driver but he couldn’t make him go any
faster. Some were lucky enough to hear a small part of the
morning fleet conference call at another terminal, “Forget
kindnesses and Forget log books” the vice-president of
operations was unruly and defiant about a dispatchers
question about running the fleet legal.
“We deliver freight which means we move freight” “The
company is the master and they are the slaves” “Our good
fortune is their bad luck” “Move the freight or carry water
at another company” The regional V.P. of operations was
the same guy that shook your hand if you didn’t wreck a
truck during the quarter. What a guy.
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The Monkey had a meeting today with the regional V.P. of
operations and we think it had some consequences. The V.P.
brought another guy with him in a nice suit carrying a really
nice leather briefcase. Rumors were all over the terminal
that they might be sacking the poor bastard but nobody
really knew. They went into the terminal managers office
and didn’t come out until after lunch time. Long meetings
with the V.P. almost always meant bad luck to his audience.
The regional vice-president of operations, our own terminal
manager and this stranger walked the massive dock for
almost an hour and a half. We kept an eye on Monkey’salmost an hour and a half. We kept an eye on Monkey’s
bald head to keep track of the big boys on the dock.
They stopped and started laughing over by dock door
number 84 as one of our dock supervisors joined in on the
fun. Come to find out later they were most likely watching
the same rabbit and alley cat running around that we
spotted the other day. The way our dock supervisor told
the story the stranger walking around with our people was
talking about boiling frogs or some other nonsense. The
stranger stopped laughing when the cat got the rabbit in a
corner. “You men watch that rabbit stop running and start
fighting” said the stranger. “Its later than you think for the
cat” “Every creature fights for life, including your drivers
gentlemen” as they walked to door number 86.
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The stranger was very direct. “Well you can be sad, or you
can be curious” “What you need to learn in the next two
minutes is that I listen to you before I talk” “I would suggest
that you become curious about what I say” the stranger
talked for almost ten minutes and not one person
interrupted him in the classic way.
It was my first time in the managers meeting. After only
two days this new guy, stranger guy, fashioned a working
group and I was invited to become a part of the team.
After I stood up at the last associate meeting and proceeded
to talk for fifteen minutes I was sure that was the end of my
fame. I didn’t know it at the time but the stranger was
sitting behind me and he appreciated my viewpoint.
The stranger was a fortune 100 consultant which was hired
by the corporate office to guide and mentor the companies
operations. He was some kind of advisor and specialist
concerning motor freight transportation, supply chain
management, fulfillment and distribution systems and
process controls.
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I guess I should tell you that I thought the guy was a smart
ass until about our third meeting. The third meeting was
very different from the first two. Our terminal manager
Monkey would sit down with paper and pen and take notes
instead of bonding with the donuts. The regional vice-
president made sure we had hot coffee and the rest of the
guys and gals started to pay attention, including me.
It seems like the group was starting to bond as some of the
nervousness and stress was being converted to relief.
“If we become confident” was written on the twelve foot
white board in the conference room by our consultant
Richard Sanders.
“I’ve looked at all the reports guys and something is very
clear” “This group does not have the confidence to make
money and create happy customers” “This company has
very little appeal except you give big discounts” “How do
you plan to make money if you discount your profits away
and wreck your trucks?” “We’re in the same boat and it
looks like we’re all going to drown” “We can make a choice
today” “We can save the four hundred jobs here and
thousands across the network or go home.” “Which one?”
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It was like Richard Sanders was daring us to win or lose. The
regional V.P. of operations smiled and Monkey fidgeted in
his chair and felt a little embarrassment.
“I know you guys feel a little awkward” Richard Sanders our
Fortune 100 consultant stated as he looked around the
conference table.
“Its always been your choice to win or lose not the
companies” “Your company is about out of money what do
you want them to do?” “The last two meetings broughtyou want them to do?” “The last two meetings brought
about the complaints now lets work on the solutions” “The
companies checking account balance doesn’t lie. We’re all
broke at this point.” Our single terminal had lost over two
hundred thousand dollars in the last six months and we’ve
had too many accidents and it seems now that several
thefts have taken place. The entire company lost over four
million dollars last month and there was no automatic credit
lines any more.
There was talk about an ESOP Employee Stock Option Plan
which would really mean that 20% of our individual
earnings as an employee would go to paper company stock
not worth a whole lot right now.
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Our company had been around since the late 1940’s like a
lot of motor freight companies. All the guys came home
from World War II and you could buy surplus trucks for a
song and a dance. During the days of regulation you could
buy a couple of trucks and petition for a protected route of
authority. If your truck started you were in business.
Today's trucking isn't like years ago. For the same song and
dance you can drive a mortgaged truck and just hit the
road without route regulations. Anybody and everybody
can own their very own truck line and that’s exactly whatcan own their very own truck line and that’s exactly what
they’re doing by the thousands. New companies started
every day and older ones failed and went to see the
bankruptcy judge.
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Honest Services Never Go Out of Style. When I said that at the
associate meeting I was remembering what my dad said about
trucking when he drove for PEPIES. Our company was trying to
wrap the fire in paper reports and warning letters, but this Richard
Sanders guy was talking to us like a new friend. He said something
that simply flabbergasted the entire group. “Guys, if you want to
know about the road ahead, you must ask the person coming
back.” “You’re working too hard for too little” “Your trying your
best without knowing the rules” “If you don’t want to hear the
bell of truth about trucking, cover your ears!” “This company has
many more years of life, if you’re willing to be free!” At times
Richard Sanders would say things that I didn’t understand at the
time, but in time the pale ink became very clear. What a ride.
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We learned that they were no free seats available on the
truck-line. The interesting point here is that the group
decided that policy. Richard Sanders gave us the task of
creating our own trucking company. “It’s not pretend” he
stated as he was writing on the giant white board. “Start a
company right now” “Treat the corporate office as your
banker because they really have no idea what you do in
your terminal beyond these reports” “They know if your
late or on-time” “They know if you lose money” “They
think they know who should be fired or promoted” “Its all
trickery, they have no idea!”trickery, they have no idea!”
Even a giant twelve foot long white board could only hold so
many notes. “You own the truck-line” “Its your money”
“Would you hire you” Richard turned around and smiled
and looked at each one of us like he was touching us. “Read
the question again.” “Would you hire you?” “Would you
fire you?” “Who would you hire again?” Who would you
fire right after the meeting?” “Would you paint the trucks a
different color?” “How much would you pay a driver?”
“What time should the first shift start?” “Do we have too
many dock workers?” “What customer would you fire?”
and if the bell wasn’t ringing in everybody else's head it
sure was ringing in mine.
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2011GREGORY BODENHAMER
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2011GREGORY BODENHAMER
ALL RIGHTS RESERVED
COPYRIGHT 2011
Every Man Every Man
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Richard Sanders spent several hours teaching the group
about how people think and when people think it.
At this point the entire group started to learn more and
more very quickly. He was teaching the group that people
are not what we think. He gave several examples of how we
handled problems the wrong way that kept costing the
company poor results and hurt feelings. One of the best
real life examples that Richard gave us was our own
performance concerning cube utilization. The company had
thousands of trailers and most of them we’re running
around the network as partials or as Richard would say
“Half-Done”.
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We started to make 8 ½ X 11 inch signs and hanging them
up all over the conference room. Richard started to paint us
a picture of who we were and who we would become in just
a matter of 90 to 120 working days. These signs reminded
us every day what we learned and what we have already
decided and settled, both good and bad.
We each agreed that our own
work principles and beliefs created
our production values. We even
agreed that traditionally trailers
left almost on-time but wereleft almost on-time but were
seldom used to their full capacity.
Each of us agreed to the apparent
truth of profits will always equal of
paychecks. Our group consisted of
12 people plus Richard and twice a
week we met in the conference
room from 8:00 a.m. to 1:00 p.m.
and the company bought us coffee
and juice for the morning and we
all ate lunch together. The group
consisted of hourly, supervisors
and managers and always Richard
leading the group.
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We spent one entire meeting learning about operating
statements, operating budgets, service reports, line-haul
schedules and our own profit and loss statements. The
group was surprised how complex some issues became
when you dig down deep into the business. Richard would
break out the numbers and started to explain how we could
“Move the Numbers”.
Everything he said made perfect
sense. Our development would
depend on the group learning and
then teaching to the entire1
then teaching to the entire
employee group. His three step
decision process made a lot of
sense. Organization decision first,
Operational decision second and
then Personal decisions last.
He wanted us to learn how to think
about problems and their possible
solutions in the right order. Richard
made it very clear that we were
making decisions in the wrong
order and started to give us several
examples. We had to protect the
organization, serve the operation
and take care of our people.
2
3
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We noticed something over the last several weeks and
“Monkey” our own terminal manager tried to start his own
revolution within the group. Our vice-president of regional
operations “Steve” was a little taken a back but “Richard”
never blinked. “Monkey” started off by looking straight at
me and gained the immediate advantage as he caught me
off guard and ambushed me easily and quickly.
“Let me ask you something Don” “Why is it you sit in here
with me every week but call me Monkey out there?”
Monkey lured me into a very harsh conversation and his
surprise attack was working on me very well. The entire
group just stopped and Steve jumped into the conversation
swiftly before it was too late.
“What do you want your employees to call you?” our vice-
president “Steve” looked at his terminal manager with a
little loathing as the question of me was out of place in a
group meeting. “What I want is for “Don” to answer the
question!” Monkey was turning red with irritation as he
looked at me and almost totally avoided the intense looks
he was getting from his boss, the vice-president of
operations.
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Monkey was only getting started. “I have more experience
and success than you do “Don” so what’s your problem?”
“You sit in here and take notes but after your little speech a
few weeks ago you think your king” “I know you guys call
me Monkey behind my back” “Maybe the best thing we
could do to save the company is get rid of all the back-
stabbers” “What do you think “Don”, do you think your
more of a problem than your worth?”
His words truly had an affect on my body in a physical sense
and it caused me to pause and think but really I was almost
afraid to say anything. Monkey was my boss and he wasafraid to say anything. Monkey was my boss and he was
half-way ready to toss me out of the meeting and maybe
the building.
“Steve” jumped in again and tried to relax the group but
Monkey wasn’t having anything to do with it.
“Start talking “Don”, what’s this all about?” “You like calling
your boss Monkey or you don’t really know my name?” At
this point my panic was lessening and I could start forming
some thoughts and even a few words.
“I don’t like calling you “Monkey” and I do know your name
“Larry” but I’m not paid to defend your actions or your
results, that’s “Steve’s” job, so what do you want from us?”
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After I gained my composer my brain starting to work again
and the ambush was over. I was ready to guard and also
protect myself no matter how long the attack lasted.
“Larry” “You called every one us idiots during a meeting
you had your very first week” “You told us maybe we’re just
too dumb to understand”
“You complained that when one of us got hurt it was too
much paperwork on your end” “You stay on the phone all
day and ignore your supervisors and all your dock workers”day and ignore your supervisors and all your dock workers”
“You said “Larry” that any monkey could drive a truck
during a line-haul meeting with the drivers!” “Larry” is a
nice name but “Monkey” made more sense at the time.
“You do whatever you’re told just like a trained monkey”
“You don’t care about the guys and all you do is flirt with
the girls” “Any monkey can do what you do “Larry”, that’s
the reason for your nick-name”. “I’m sorry you got your
feelings hurt “Larry” but life’s a bitch.
Another surprise. Richard Sanders got up and stuffed his
briefcase full and left the conference room. The room was
very quite for a very long time.
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“Richard” our now familiar and household consultant started off
A trucking facility has a tempo
or a rhythm that you must
notice to be a success. It’s the
pulse of activity, timely
decisions and smart choices.
Your looking for the sequence
or the dance steps to
profitability. Listen for the
music and start the dance.
“Richard” our now familiar and household consultant started off
the next group meeting. “Now that Don and Larry got their
argument done I wanted to shift from the personal to the
organizational and operational if you guys are done?” I gave a hint
of a smile and Larry sipped on his coffee. We had the
disagreement in public but we’re just not ready to shake hands
just yet. Larry was still upset and I claimed to feel better so
Richard continued the meeting. “The music has started ladies and
gentlemen so I suggest that we all dance along” Richard was
printing up another sign to hang on the wall while talking to the
group facing away and towards the white board. “Your last P-L
statement shows us that we lost $34,219.27 last month” “You
should know that the general office has decided to look at the
possibility of closing several facilities” “If you want on the close
list keep losing money” “Lets start off this morning by saying,
Welcome to the Dictatorship.”
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The sign was a surprise or maybe even a shock to most of
the group. Richard was putting up the new sign that made
it clear that a business was a dictatorship and not a
democracy. After all we learned so far it seemed to be the
reverse of what we had been taught. Richard turned
around and looked at each of us with a slight smirk of
satisfaction on his face.
“You guys look surprised!” Richard
continued as he sat down at the
conference table. “You must
understand that the man that owns theunderstand that the man that owns the
train sets the schedule”
“You do understand that the owner of
the farm owns the corn?”
“You do know that you don’t own the
tractor or the trailer?”
“You do know that we have a lot of
failures on the payroll?”
“You do know that we’re going broke?”
“Surely you understand that this facility
is losing more and more money?”
Richard never lost his little smile but he
did kind of put us back a little.
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“Let me show you guys something. Steve and I have been
looking at ways to improve your chance of survival.” Our
vice-president pulled out a report and slid it across the
conference table to Richard.
Richard continued talking while looking at the computerized
report. “You guys have a wooden pallet program just like
every other trucking company” “Last month you spent over
$2,531.00 on buying brand new four-way wooden pallets
for some reason?” “This facility also has a very large trailer
pool of 450 trailers and you rented another 40 trailers last
month at $37.00 per day each.” “This group, sitting rightmonth at $37.00 per day each.” “This group, sitting right
here, spent over thirty thousand dollars on renting trailers.”
“Now lets look at something!” “Did you guys know that 31
of your trailers are chocked full of wooden pallets that need
to be sorted?” “This really means that you spent over a
thousand dollars a day storing good and junk pallets.” “The
pallet program states that the shipper gives you 10 good
pallets and then you owe them ten pallets.” “The dock is
supposed to sort out the good and bad and send good
pallets back to your shippers.” “Right now, you’re renting
trailers to store all your pallets, buying new ones for your
shippers because the dock is behind on counting and
sorting the pallets.” Richard was friendly and still held his
smile. “Do you think you’ve lost your focus?”
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Larry instantly blamed the dock supervisor sitting about
three chairs down at the conference table. The supervisor
instantaneously blamed Larry because as the operations
manager he was told not to spend any overtime on pallet
sorting. Richard looked at Steve and Steve looked at
Richard and both retained their composure while Larry the
terminal manager and his supervisor blamed each other.
Richard starting writing on the white board again and all the
attention in the room looked at the topic. Richard also
handed me a note and told me to make a sign and hang it
on the wall.on the wall.
“You can only spend your money one
time guys.” Richard was great at
explaining apparent things that
nobody ever thinks or talks about.
“You’re renting trailers”
“The terminal is losing money”
“You’re buying pallets”
“You skip yard checks”
“You argue all the time”
“You blame everybody”
“Its never your fault”
“You’re not responsible”
“Any excuse will do”
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2011GREGORY BODENHAMER
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A B S O LU T E S
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A B S O L U T E S
This excellence of knowledge is still being protected by governments,
industry and international copyright protection laws.
The 12 Absolutes are the exact things you must do to
improve your people and your results. The author here
allows you to ask and receive and to hunt and to find your
answers in one easy reference to get you started.
You’re going to become the smartest kid on the block and
your organization performance will improve and increase
SPOTLIGHTSPOTLIGHT
your organization performance will improve and increase
your satisfaction.
You’re going to be the best owner or the finest manager or
supervisor within your company. You will turn into the
person that everybody wants to become and you will be the
person that stands up and shows the way. You will become
the best student and quickly become the best teacher.
Companies will want to hire you or retain you for
considerable sums of money.
You will be converted into something that you are already.
We’re going to set free the real you and it will surely
surprise your friends, family and associates at work.
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A B S O L U T E S
To gain the feeling of control you must learn this valuable
knowledge. There are very distinct reasons why your
production is lower than expectations. There is a reason
why quality suffers and customers complain. There is a
reason why profits are not piling up but employee and
customer complaints fill your mailbox.
Your neighbors or friends or even your boss does not have
this considerable information and powerful knowledge. You
will quickly be able to control yourself and other people.
SPOTLIGHTSPOTLIGHT
will quickly be able to control yourself and other people.
You will be able to decide quickly and easily or organize and
manage the cause and effects within your life and
profession.
This knowledge can be dangerous. Do not take this
warning flippantly because its very true. You can calmly
help yourself and other people or just as evenly or
carelessly hurt other people. The author has one intention.
To help you so you can help another human being. Gently
and softly you will be taught how to become a better
human being allowing you to grow your relationships,
improve your culture, solve the problems and create profits
and a brighter future.
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A B S O L U T E S
To understand this powerful knowledge you must put aside
the choice or debate between supernatural creation (God)
or evolutionary creation (Nature).
Quickly understand that you are the most perfect, bright,
and clever creature ever created.
If you can accept that you are the most intellectual, rational
and logical creation to ever walk the earth you should be
SPOTLIGHTSPOTLIGHT
and logical creation to ever walk the earth you should be
able to accept the scholarly teachings offered to you today.
We have the ability to educate and create culture.
We can become well-read on very specific knowledge and
teach others what we may understand.
We have the ability to learn.
You have the ability to study and be taught anything from
welding, driving an automobile, flying an airplane or
cooking your favorite omelets. You have the ability to
discover or find out about things.
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A B S O L U T E S
You have been given many exceptional things from the
creator.
They are so rare and so little understood most people never
learn them and they are guarded by the few to be used
against the many.
These traits of human nature make up your character and
personality.
SPOTLIGHTSPOTLIGHT
These traits of you cause you to think and control your
behavior. These traits are qualities or your inner workings
and most of them are automatic.
Automatic means that these internal programs started to
run or operate the very second you were born and
welcomed to earth by your parents.
These traits are habitual and cause you to do almost
everything on an involuntary basis. These instinctive
internal mental and physical programs were designed by the
creator to save your life, keep you warm, improve your
ability to survive.
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A B S O L U T E S
You did not get to decide if you wanted these internal,
regularly repeating programs to run or not.
Your unconscious mind keeps them running and they reach
far back into our history.
You are a instinctive human being.
You have been programmed.
SPOTLIGHTSPOTLIGHT
You have been programmed.
You do thousands of unthinking things, you are natural.
The 12 Human Absolutes will help you understand you first
and then every other human being on earth. If you want to
create and establish yourself as a productive human being,
with a smile, you must learn to master these 12 Human
Absolutes.
The 12 Human Absolutes give you the insider secrets of
each and every human being on earth today. When you join
the 12 Absolutes with the 38 Mind Triggers you will be able
to influence and persuade any human on earth.
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A B S O L U T E S
Instincts are the inherent inclinations of a living organism
(Human Beings) toward a particular behavior.
These fixed action patterns are unlearned (meaning that
they are inside you, without choice.) and inherited.
Instincts are automatic and are similar to a computer
program operating in the background.
SPOTLIGHTSPOTLIGHT
The stimuli can be variable due to imprinting in a sensitive
period or also genetically fixed (meaning that the Creator
placed them inside of every human being and they cannot
be removed)
Examples of instinctual fixed action patterns can be
observed by every human being. These fixed action
patterns, (Instincts) have been mapped and studied by
world-wide leading experts, including governments and
international business enterprises.
These fixed patterns control everything you say or do.
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A B S O L U T E S
Instincts run automatically to some predetermined
conclusion. Your instincts control you and every other
human.
Once you learn to control your instincts through learning
you become a powerful human being.
The introduction to the 12 Absolutes will start to show you
how you became you and why some people are super
SPOTLIGHTSPOTLIGHT
how you became you and why some people are super
successful and others fail, given the exact same opportunity.
The 38 Mind Triggers are the mental triggers or Activators
of all the instincts that are pre-programmed inside each
human being.
Once you truly understand these 50 Sparks you can control
your own emotions and actions and start prompting other
human beings to agree for you, work for you or help you
become the great success. This is not a conjecture, it’s a
proven fact of your life and every other human life.
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A B S O L U T E S
The 12 Absolutes will teach you how to Focus and stop the
trivial pursuits of your life.
Taking Action will show you that continual planning
produces nothing.
To Serve other people is the key to wealth and you actually
deposit or implant good service within another human
being.
The act of Questions reveals the all powerful human mind
SPOTLIGHTSPOTLIGHT
The act of Questions reveals the all powerful human mind
and releases the new and ancient you.
Change is powerful and always taking place, ready or not.
Building Rapport is anti-human survival and it’s more than
shaking hands.
All your Fear must be removed and you must start doing
things that you fear and stay on unfamiliar ground.
You create Happiness when you truly experience work and
other people. When you remove the clutter in your life
happiness will emerge. Time is no friend and it must be
managed.
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A B S O L U T E S
The time in your life is limited on intent to force you to
struggle before your time is over. Control your Emotions
and control the instinctive programming operating inside
you.
Emotions are messengers from the creator and remain the
source for all negatives and positives within your life.
Offering Gratitude is the key to your heart and your soul.
SPOTLIGHTSPOTLIGHT
Offering Gratitude is the key to your heart and your soul.
The most important of the 12 Absolutes is You and will
always be You.
Only about 1 to 3 percent of the worlds population have
learned the Absolutes of every human being on earth. This
relative small number of people actually control the world
of human beings.
It sounds amazing but the 12 Absolutes combined with the
38 Mind Trigger Activators you can spark off thoughts, ideas
and most importantly actions of another human being.
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A B S O L U T E SSPOTLIGHTSPOTLIGHT
12 SECRETS12 SECRETS
Teaching GuidesTeaching Guides
T h e G r e a t M a n a g e rT h e G r e a t M a n a g e r
SECRETS12B o d e n h a m e r ’ sB o d e n h a m e r ’ s
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A B S O L U T E SFOCUSFOCUS
You have become what you thought about. You have
turned out to be the exact bundle of things that you have
thought about and it has been proven over and over by
experts. People become what they think about. You have
created the you that everybody knows. You have developed
your entire life through your very own thinking.
FOCUSFOCUS
You went from a crying baby to an adult by unconsciously
operating your instinctive inborn programming (instincts)
and by accepting knowledge or disregarding knowledge.
You kept the knowledge and teachings you agreed with, just
like you squeeze an apple before you take a bite. People try
out knowledge and if they cannot find a purpose they
discard it as useless.
Therefore if you do not see a benefit from learning advance
mathematics you never focus on the topic and therefore
never learn the subject matter. You decided not to focus on
learning advance math.
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A B S O L U T E SFOCUSFOCUS
Your today was brought about by what you thought about
yesterday so therefore tomorrow you will become what you
think about today. Humans think on trivial things because its
so much easier. Hobbies, Sports, T.V. Shows, Cooking Shows
etc which require very little effort. If you focus on difficult
things you’ll create profound and multi-layered knowledge
that can create some result. Watching sports will not enable
FOCUSFOCUS
that can create some result. Watching sports will not enable
you to play the game. Watching is not doing.
Playing the game requires real life focus, focusing on
techniques, learning different plays, learning the rules etc.
bring about meaningful knowledge that you can use or sell
to another person. Your focus is the primary ingredient to
your behavior, actions and even your attitude.
Your employees think and focus on their own things unless
you give them something daily to think about. Shallow
thinking associates can only produce a shallow thinking
company and one-dimensional product or service.
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A B S O L U T E SACTIONACTION
Your motivation results from your actions. Most people are
taught that when you become motivated you do something.
The truth of you is that when you do something you become
motivated. Take the first step and the second step becomes
effortless. Action creates motivation.
When you take the first step you are motivated to take the
ACTIONACTION
When you take the first step you are motivated to take the
second step. Trying to pass a math test without studying or
knowing math is a sure way to fail the test. It’s also the way
most people never achieve any of their goals, if they have
any.
Once you fail without preparations you are convincing
yourself that you are a failure. If you try to reap before you
sow you are most likely never to try again.
Once you stop the trying - the getting what you want also
stops. You have to take actions to gain a result. You have to
get ready and plan your actions. Actions is an engagement
or doing something.
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A B S O L U T E SACTIONACTION
Planning is not really action. You can plan for years and if
you don’t do anything the clash of planning vs. action never
takes place.
All your plans, hopes, dreams and analysis will always equal
nothing if you don’t take actions. You can plan your business
for years and never start or own your business. You can plan
ACTIONACTION
for years and never start or own your business. You can plan
on making more money but will prove useless as you have
not taken actions.
You must define your priorities and then take actions. You
want to own a clean automobile but you must take the
action and apply the effort to wash the automobile. You are
surrounded by people that will have negative influences on
you to prevent you from taking any actions. If you don’t hold
yourself accountable and take actions you are predestined or
doomed to fail. Define your ideas and priorities and then
take action.
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A B S O L U T E SSERVESERVE
Your wealth is all about the service you provide to other
people. You should consider a service to another human
being a deposit of good inside of another human being.
To help another person is to serve them or leave a good
thing inside another person. The more good service you
provide to other people the more the balance of good in
SERVESERVE
provide to other people the more the balance of good in
that person.
You pay in good service to other people which allows you to
take out good when you need it. You might be surprised that
the creator taught you to be self-centered, self-seeking, self-
interested and egocentric. This is how you stay safe and
warm. You take care of you. Your pre-programmed SELF-
IMAGE is all about you and it’s difficult for any human to
help another person, without something in return. The EGO
program teaches you to attack and control.
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A B S O L U T E SQUESTIONQUESTION
Everything you ever wanted is contained within a question.
To improve the quality of your life you should start asking
questions. The only way to learn is to ask a question.
Many people have difficulty asking any type of question.
QUESTIONQUESTION
Many people make believe that they know something or
everything.
Many people make up an answer so they don’t feel dim-
witted or foolish. Successful people ask questions all the
time.
If you want to stay brainless don’t ask the question. When
you ask a question it puts your brain in high gear because
you’re trying to solve a problem. Questions allow you to
look at all the options. Every question taps into the
unlimited resources of your subconscious. Asking a question
puts everything in gear inside your mind and spirit.
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A B S O L U T E SCHANGECHANGE
You don’t like change because the first thing it does is to
change you.
To become the success you must accept change in your body,
education, experiences, environment and everything else.
Change requires you to change.
CHANGECHANGE
Change requires you to make new decisions and learn new
skills. Change transforms you. Change forces you to adjust
and modify your thinking and actions. A change forces you
to take cold hard looks at some new reality or some variation
of yesterday.
If you really think that your life and relationships are staying
the same day after day you must make very quick
adjustments. Most people never really learn how to handle
change so therefore they struggle from one event to the next
change that creates another event. People learn about
change through pain.
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A B S O L U T E SCHANGECHANGE
Most people realize that the gas gauge needle moves when
you use gasoline from your automobiles gas tank. At the
same time most people that run out of gasoline have a
working gas gauge. Most people that run out of gasoline do
it over and over again.
This points out that the future will always arrive and the
CHANGECHANGE
This points out that the future will always arrive and the
future facts will always be the yet to come facts. Ready or
not the future will arrive so you must learn to embrace
change.
The past is over but we can remember and learn from our
experiences. You’re living in the absolute moment called the
present-moment. The only thing you have is the future
which does require change. You are spending too much time
holding on to the past. Most people hang onto the past or
some bygone way of thinking and doing things, it’s easier
than change.
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A B S O L U T E SRAPPORTRAPPORT
You are self-centered so therefore building rapport is
counter-intuitive. Rapport is a bond of understanding or a
connection with another person.
You build rapport with another person by an agreement, not
disagreement.
RAPPORTRAPPORT
Telling a Ford owner that you hate Fords will not build
rapport. You build rapport with another is to take a true
interest in the other person. When you show true interest in
another person the other person feels that you like them
and see eye to eye on important topics. If you want a lot of
friends become friendly with lots of people, first. You must
reach out and like people first. It is always your responsibility
to reach out and build rapport first. Make the other person
feel important and appreciated. Learning about the other
persons needs and wants proves to them that you care.
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A B S O L U T E SFEARFEAR
You have a fear of failure. This fear of failure keeps you from
trying anything new and rewarding. Apprehension keeps
you safe but also holds you back. Your second largest fear is
that you are under-qualified. You feel you’re not good
enough, smart enough or tall enough to really be some
success. Fear of uncertainty is the third greatest fear that
holds you back.
FEARFEAR
holds you back.
You must remove the fear from your life and the best way to
do it is to do the thing that you fear, within reason. If you’re
afraid to make sales calls go make some. If you’re afraid of
heights go walk on the bridge and cross the river. Fear
quickly exposes itself as false fears. Your success rate will
double. Your fun rate will go up and removing fear paves the
way to adventures. If you always embrace security you will
fail.
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A B S O L U T E SHAPPINESSHAPPINESS
Do you create happiness. More than anything else people
desire, need and want happiness. People look to improve
their beauty, health, money, knowledge and power to
increase their happiness.
Happiness is not found within passive or inactive people.
You must do something to be happy. You must be proactive
HAPPINESSHAPPINESS
You must do something to be happy. You must be proactive
to create a level of happiness. If you want to be really
content, cheerful and delighted you must stretch to the
limits your voluntary efforts. Your boss can make you work.
Your teacher can make you read. What would you do to be
on cloud nine?
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A B S O L U T E SGRATITUDEGRATITUDE
Gratitude unlocks everything in your life. Gratitude is your
appreciation or gratefulness for your healthy body, engaged
mind, loyal friends or a great steak on the grill. The creator
gave you a fullness of life. You can turn denial into
acceptance. You can change chaos into order. You can help
people alter their confusion into clarity. Your gratitude
changes a simple house into a home. You can switch a
GRATITUDEGRATITUDE
changes a simple house into a home. You can switch a
stranger one day into a friend for life. As you look to the
future remember your standing in the present-moment. The
future is seductive but don’t miss the pleasures and
opportunities that are underfoot at this very moment.
You’re moving to the future and maybe greener pastures. If
you give gratitude and appreciation for today the door to
bigger and better things open for you.
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A B S O L U T E SEMOTIONSEMOTIONS
To become effective you have to control your emotions.
Once you have the proper education, experiences and
emotional controls you become the genius. The creator
shaped and fashioned a genius inside every human being on
earth, including you. You are the source of all negatives in
your life. You are also the source for all the positives in your
life. Your emotions are simple messengers from the creator
EMOTIONSEMOTIONS
life. Your emotions are simple messengers from the creator
providing you a call to actions. You are what you think
about. If you think of something sad you will become
gloomy and cheerless. If you think about something happy
you become cheerful and in good spirits. You smile when
you think good things and you frown when you think sad
things. Your emotional state cannot replace talent and skills
but your emotional state controls the learning of the skill set.
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A B S O L U T E STIMETIME
Every minute you spend on planning and organizing saves
you ten minutes in execution. Average people focus on
activities. Top performers focus on results. Everything you
do depends on your ability to understand time management.
You will run out of time. Don’t waste the five minutes you
have until lunch time. It’s your five minutes.
TIMETIME
have until lunch time. It’s your five minutes.
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A B S O L U T E SYOUYOU
You are about you. Help people get what they want and
they will reward your time in planning, organizing and doing
by creating wealth and other opportunities. No other
person will make you great. Examine the cause of your pain
and then make it expendable.
YOUYOU
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