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Page 1: trying very hard to make user testing at the NMSU Learning Games Lab STINK that don’t games Barbara Chamberlin bchamber@nmsu.edu learninggameslab.orgbchamber@nmsu.edu
Page 2: trying very hard to make user testing at the NMSU Learning Games Lab STINK that don’t games Barbara Chamberlin bchamber@nmsu.edu learninggameslab.orgbchamber@nmsu.edu
Page 3: trying very hard to make user testing at the NMSU Learning Games Lab STINK that don’t games Barbara Chamberlin bchamber@nmsu.edu learninggameslab.orgbchamber@nmsu.edu
Page 4: trying very hard to make user testing at the NMSU Learning Games Lab STINK that don’t games Barbara Chamberlin bchamber@nmsu.edu learninggameslab.orgbchamber@nmsu.edu
Page 5: trying very hard to make user testing at the NMSU Learning Games Lab STINK that don’t games Barbara Chamberlin bchamber@nmsu.edu learninggameslab.orgbchamber@nmsu.edu
Page 6: trying very hard to make user testing at the NMSU Learning Games Lab STINK that don’t games Barbara Chamberlin bchamber@nmsu.edu learninggameslab.orgbchamber@nmsu.edu
Page 7: trying very hard to make user testing at the NMSU Learning Games Lab STINK that don’t games Barbara Chamberlin bchamber@nmsu.edu learninggameslab.orgbchamber@nmsu.edu

trying very hard to make

user testing at the NMSU Learning Games Lab

STINKthatdon’t

games

Barbara Chamberlin • [email protected] • learninggameslab.org

user testing

Page 8: trying very hard to make user testing at the NMSU Learning Games Lab STINK that don’t games Barbara Chamberlin bchamber@nmsu.edu learninggameslab.orgbchamber@nmsu.edu

Video, Game, Web Development

Think Tank

•Game consultants

•2 weeks, half days in summer

•Experts during school year

Think Tank

•Game consultants

•2 weeks, half days in summer

•Experts during school year

Page 9: trying very hard to make user testing at the NMSU Learning Games Lab STINK that don’t games Barbara Chamberlin bchamber@nmsu.edu learninggameslab.orgbchamber@nmsu.edu

Do you like it?Why?

Why not?

How could we improve it?

Is it too juvenile?

Can you figure out how to work it?

Is it too hard?

Are you learning what you are supposed to?

Page 10: trying very hard to make user testing at the NMSU Learning Games Lab STINK that don’t games Barbara Chamberlin bchamber@nmsu.edu learninggameslab.orgbchamber@nmsu.edu

whynot very

good

Generally speaking, people are

(including kids)

at saying they

like

something.

Page 11: trying very hard to make user testing at the NMSU Learning Games Lab STINK that don’t games Barbara Chamberlin bchamber@nmsu.edu learninggameslab.orgbchamber@nmsu.edu

... then I have to understand, free of my biases.

whyFor you to be ableto tell me

you like

something.11 know you like it

know why

move beyond noticing

overcome influences

communicate clearly

22

33

44

55

Page 12: trying very hard to make user testing at the NMSU Learning Games Lab STINK that don’t games Barbara Chamberlin bchamber@nmsu.edu learninggameslab.orgbchamber@nmsu.edu

Do you like it?Why?

Why not?

How could we improve it?

Is it too juvenile?

Can you figure out how to work it?

Is it too hard?

Are you learning what you are supposed to?

Page 13: trying very hard to make user testing at the NMSU Learning Games Lab STINK that don’t games Barbara Chamberlin bchamber@nmsu.edu learninggameslab.orgbchamber@nmsu.edu

Ask the rightquestions.

1. Do, is,• “Tell me...”• “How...”

1. Write it first

Treat them as advisors, not subjects.• “What age is this game for?”• “Think of your friends... who will like this?”• “What kinds of games do kids in your class like?”

Page 14: trying very hard to make user testing at the NMSU Learning Games Lab STINK that don’t games Barbara Chamberlin bchamber@nmsu.edu learninggameslab.orgbchamber@nmsu.edu

Usemultiple ways

ofasking

questionsandgetting feedback.

Page 15: trying very hard to make user testing at the NMSU Learning Games Lab STINK that don’t games Barbara Chamberlin bchamber@nmsu.edu learninggameslab.orgbchamber@nmsu.edu

VideoCloset

Page 16: trying very hard to make user testing at the NMSU Learning Games Lab STINK that don’t games Barbara Chamberlin bchamber@nmsu.edu learninggameslab.orgbchamber@nmsu.edu

Bloggingarea

Page 17: trying very hard to make user testing at the NMSU Learning Games Lab STINK that don’t games Barbara Chamberlin bchamber@nmsu.edu learninggameslab.orgbchamber@nmsu.edu

Creative

development

Page 18: trying very hard to make user testing at the NMSU Learning Games Lab STINK that don’t games Barbara Chamberlin bchamber@nmsu.edu learninggameslab.orgbchamber@nmsu.edu

multiple waysof getting

feedbackvideo closet

creative activityinterviews

focus groupblogging

observation

“Tell me about these characters.”

“Draw a pirate captain, kid, and first mate.”

“Select a set of characters and tell us why the should be included in the next “Science Pirates”

game.”

Page 19: trying very hard to make user testing at the NMSU Learning Games Lab STINK that don’t games Barbara Chamberlin bchamber@nmsu.edu learninggameslab.orgbchamber@nmsu.edu

your testersTrain

• Vocabulary• Game components & types• Articulating preferences

• Give them practice• Emphasize their role

Page 20: trying very hard to make user testing at the NMSU Learning Games Lab STINK that don’t games Barbara Chamberlin bchamber@nmsu.edu learninggameslab.orgbchamber@nmsu.edu

test, test, test, test

Page 21: trying very hard to make user testing at the NMSU Learning Games Lab STINK that don’t games Barbara Chamberlin bchamber@nmsu.edu learninggameslab.orgbchamber@nmsu.edu

Successfulstrategies

1.Use developers as reviewers

2.Use multiple reviewers

3.Test with kids, stakeholders, and experienced developers.

4. (other ideas?)

Page 22: trying very hard to make user testing at the NMSU Learning Games Lab STINK that don’t games Barbara Chamberlin bchamber@nmsu.edu learninggameslab.orgbchamber@nmsu.edu

trying very hard to make

user testing at the NMSU Learning Games Lab

STINKthatdon’t

games

Barbara Chamberlin • [email protected] • learninggameslab.org

user testing