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Turn your API into a ProductReturn of experience

#ParisAPI 23 November 2016

Arnaud Breton

Head of API and Developers Relations

Who am I?

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Formal front-end lead developer @ Mention

CTO and co-founder of UniShared / VideoNot.es (Imagine K12 Alumni)

Endorphin addict

@arnaud_breton

Once upon a time…

Be hAPI!

… It’s also the beginning of your journey

Pillars of a strong API ProductIt’s not only about the best application

“We aim for the best Developer Experience"

Integrate

Everyone doesn’t code in PHP or Go.. nor want to spend time connecting your API with 3rd parties

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Document

Guide developers in their first steps and to implement key scenarios.

Support / Community

Let your customers know that they’re not alone, a community is here to support them!

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Build a strong community

Be accessibleBe where your users are,

be reactive

Encourage contributionsEasy to contribute, reward

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Showcase your customersTell the story of your happy customers

Share updatesShow how your product is

moving, where you go

Go out!Meet with people,

understand their challenges

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The Mallet API Team

Product ManagersListening to the market, users and giving global

product directions

DevelopersBuilding a top class product: reliable, performant, secure,

scalable

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QAThe Production Gatekeepers

Dev. EvangelistsMaking sure all

developers send their email with Mailjet! Ecosystem Lead Dev.

Integrate with the best

Customer SuccessGuiding you to the

success!

Project ManagersMaking all our great ideas concrete

What’s next for us?

Publish contentYou have more stories to

tell than you think!

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Improve our APIA Product is a living thing. Remember one rule: be backward-compatible!

Grow your ecosystemPlay with the best

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Join us online @mailjetdev

Promocode: PARIS11