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    What Is Strategy and

    Why Is It Important?

    1

    Chapter

    Screen graphics created by:

    Jana F. Kuzmicki, Ph.D.Troy State University-Florida and Western Region

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    Chapter Roadmap

    What Is Strategy?

    Identifying a Companys Strategy

    Strategy and the Quest for Competitive Advantage

    Strategy Is Partly Proactive and Partly Reactive

    Strategy and Ethics: Passing the Test of Moral Scrutiny

    The Relationship Between a Companys Strategy and Its

    Business ModelWhat Makes a Strategy a Winner?

    Why Are Crafting and Executing Strategy Important?

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    Thinking Strategically:The Three Big Strategic Questions

    1.Where are we now?

    2.Where do we want to go?

    Business(es) to be in and market positions to stake out

    Buyer needs and groups to serve

    Outcomes to achieve

    3.How will we get there?

    A companys answer to how

    will we get there? is its strategy

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    What Is Strategy?

    Consists of the combinationof competi tive movesandbusiness approachesused by managers to run the

    company

    Managements game planto

    Attract and please customers

    Stake out a market position

    Compete successfullyGrow the business

    Achieve targeted objectives

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    Howto please customers

    Howto respond to changing

    market conditions

    Howto outcompete rivals

    Howto grow the business

    Howto manage each functional piece of the business anddevelop needed organizational capabilities

    Howto achieve strategic and financial objectives

    Strategyis HOW

    to . . .

    The Hows ThatDefine a Firm's Strategy

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    Fig. 1.1: Identifying a Companys Strategy

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    Striving forCompetitive Advantage

    To achieve sustainable competitive advantage, acompanys strategy usually must be aimed at either

    Providing a distinctive product or service or

    Developing competitive capabilities rivals can not match

    Achieving a sustainable competitive advantage greatlyenhances a companys prospects for

    Winning in the marketplace and

    Realizing above-average profits

    What separates a powerful strategyfrom an ordinary strategyis managements ability to forge a series of moves,

    both in the marketplace and internally, thatproduces sustainable competi tive advantage!

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    Strategic Approaches toBuilding Competitive Advantage

    Strive to be the industrys low-cost provider

    Outcompete rivals on a key differentiating feature

    Focus on a narrow market niche, doing a better job

    than rivals of serving the unique needs of niche

    buyers

    Develop expertise, resource strengths, and

    capabilities not easily imitated by rivals

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    Fig. 1.2: A Companys Strategy IsPartly Proactive and Partly Reactive

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    A companys strategy is a work in progress

    Changesmay be necessary to reactto

    Fresh moves of competitors

    Evolving customer preferences

    Technological breakthroughs

    Shifting market conditions

    Crisis situations

    Why Do Strategies Evolve?

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    Ethical and moral standards go beyond

    Prohibitions of law andthelanguage of thou shalt not

    to issues of

    Dutyand right vs. wrong

    Ethical and moral standards address

    What is the right thing to do?

    Two criteria of an ethical strategy:

    Does not entail actions and behaviors that cross the line from

    can doto should not doand unsavoryor shadyand

    Allows management to fulfill its ethical duties to all stakeholders

    Linking Strategy With Ethics

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    A Firms Ethical Responsibilitiesto Its Stakeholders

    Owners/shareholdersRightfully expect some form ofreturn on their investment

    Employees- Rightfully expect to be treated with dignityand respect for devoting their energies to the enterprise

    Customers- Rightfully expect a seller to provide themwith a reliable, safe product or service

    Suppliers- Rightfully expect to have an equitablerelationship with firms they supply and be treated fairly

    Community- Rightfully expect businesses to be goodcitizens in their community

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    What Is a Business Model?

    A business model addresses How do we make money inthis business?

    Is the strategy capable of delivering

    good bottom-line results?

    Do the revenue-cost-profit economics

    of the strategy make good business sense?

    Look at revenue streamsthe strategy is expected to produce

    Look at associated cost structureand potential profi t margins

    Do resulting earnings streams and ROI indicate the strategy

    makes sense and the company has a viable business model for

    making money?

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    Strategy- Deals with acompanys competitive

    initiatives and business

    approaches

    Business Model -

    Concerns whether

    revenues and costs

    flowing from the strategydemonstrate the business

    can be amply profitable

    and viable

    Relationship BetweenStrategy and Business Model

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    Tests of a Winning Strategy

    GOODNESS OF F IT TEST

    How well does strategy fit

    the firms situation?

    COMPETITIVE ADVANTAGE TEST

    Does strategy lead to sustainable

    competitive advantage?

    PERFORMANCE TEST

    Does strategy boost firm performance?

    Oth C it i f J d i

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    Other Criteria for Judgingthe Merits of a Strategy

    Internal consistency and unity among all pieces of thestrategy

    Degree of risk the strategy poses as compared to

    alternative strategies

    Degree to which the strategy is flexible and adaptable to

    changing circumstances

    While these criteria are relevant, they seldom override

    the importance of the three testsof a winning strategy!

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    Good Strategy + Good StrategyExecution = Good Management

    Crafting and executing strategy are core management functionsAmong all things managers do, nothing affects a companys

    ultimate success or failure more fundamentally than how well

    its management team

    Charts the companys direction, Develops competitively effective strategic moves and business

    approaches, and

    Pursues what needs to be done internally to produce good day-

    in/day-out strategy execution

    Excellent executionof an excellent strategy is the besttest of manager ial excellence-- and the most reliable

    recipe for winning in the marketplace!