tv nights: designing your mve/mvp
TRANSCRIPT
WHERE ARE YOU?
Exploring Problem/Idea/Opportunity - discovery, information hunt
Validating Idea – targetted – potential customers
Validating Business Model – extremely targetted – early adopters
StartUp– establishing your operations – consistency of outcomes
ASSUMPTIONS
1. Problem (what you are trying to address, reason for existence, etc.)
2. People (clients, users, markets partners, stakeholders, etc.)
3. Proposition (Product or Service, it's features, benefits, values, profitability etc.)
Problem People Proposition
Existence and Reason for Pain
Clients / Customers Solution Format
Desire and Drive for Pleasure
Users Features, Benefits
Partners / Suppliers Sales Pitch
Investors / Financers Price
Employees Quality
Segment (demographics/ psychographics)
Product / Service Delivery
Problem People Proposition
Alcoholic beverages are limited to beer, wine, hard liquor, cocktails.
People are bored with available drinks.
There's a new drink in town.
Apple cider isn't available in the Philippines.
People know what apple cider is and want to drink it.
Make apple cider readily available in bars and the grocery.
People don't like the beer taste and would choose something fruitier and sweeteer if available.
People would drink “Cali Shandy” if it were alcoholic.
Apple cider is a fruity – sweet, tangy alcoholic beverage.
Problem People Proposition
Existence and Reason for Pain
Clients / Customers Solution Format
Desire and Drive for Pleasure
Users Features, Benefits
Partners / Suppliers Sales Pitch
Investors / Financers Price
Employees Quality
Market Segment (demographics/ psychographics)
Mode of Delivery
HYPOTHESIS Assumption + Response
TARGET RESPONDENTS
DemographicsPsychographics
EXPERIMENTATION METHOD a. Explorationb. Pitchc. Concierge
SUCCESS CRITERIA NumberPercentage
RESULT a. Validatedb. Invalidated
LEARNINGS
ACTION a. Persevereb. Iteratec. Pivot
l Independent Variablel – what is “given”
→ Assumption
l Dependent Variablel – what changes
→ The Response
Hypothesis
CAUSE & EFFECT
l __assumption__
l SO l __observable & measurable response___.
l IF ___assumption_____
l THEN ___observable & measurable response_____.
REMINDERS
Make your hypothesis straight forwardMake it simple – break it down if there are too
many variables.
l People are bored with the available alcohol selection so they will be curious about apple cider.
l People want to drink apple cider so if it is available they will buy.
l People really want a fruity alcoholic drink so they will be interested / buy / try apple cider.
HYPOTHESIS Assumption + Response
TARGET RESPONDENTS DemographicsPsychographics
EXPERIMENTATION METHOD
a. Explorationb. Pitchc. Concierge
SUCCESS CRITERIA NumberPercentage
RESULT a. Validatedb. Invalidated
LEARNINGS
ACTION a. Persevereb. Iteratec. Pivot
EXPERIMENTATION METHOD
Exploration- Validate whether what you think is really what is- Learn more information about the problem you are trying to solve your target customers- See the bigger picture or zoom into the details
EXPERIMENTATION METHOD
Process: Ask the right questions the right way Qualifying Questions – determine if you are talking to the right person Ask Why & How Clarify with who, where, when
Ask about past experiences/behaviors and not about how they would respond in hypothetical and/or future scenarios (i.e. would you...)
EXPERIMENTATION METHOD
Asking right Avoid leading questions – feelings/thoughts Do you feel tired after drinking cofee? - BAD
How do you feel after drinking cofee? - GOOD
Avoid questions answerable by yes / no or one-three word answers (unless qualifying questions) Ask for contact information & referrals.
EXPERIMENTATION METHOD
Pitch Get customers to “pay” you (significant currency) Validate whether you are offering something of value and if you are able to communicate that value Process Sell your product/service
Collect – money, contact information, referrals, etc.
EXPERIMENTATION METHOD
Concierge Validate whether you can deliver customers' expectations (value you promised)Process: Sell your product/service
Collect payment
Deliver product/service
Collect customer feedback/response
HYPOTHESIS Assumption + Response
TARGET RESPONDENTS DemographicsPsychographics
EXPERIMENTATION METHOD a. Explorationb. Pitchc. Concierge
SUCCESS CRITERIA
NumberPercentage
RESULT a. Validatedb. Invalidated
LEARNINGS
ACTION
SUCCESS CRITERIA
Observable & measurable responseInto a NUMERICAL FIGUREWhat signal is strong enough to make you take the next step? existing data – your own industry criteria/numbers subjective (only if you don't have a baseline)
HYPOTHESIS Assumption + Response
TARGET RESPONDENTS DemographicsPsychographics
EXPERIMENTATION METHOD a. Explorationb. Pitchc. Concierge
SUCCESS CRITERIA NumberPercentage
RESULT a. Validatedb. Invalidated
LEARNINGSACTION a. Persevere
b. Iteratec. Pivot
POSSIBLE OUTCOME
VALIDATED- met or exceeded the criteria set
What to do? PERSEVERE Review data gathered so far & list of assumptions Add any new learnings for future validation Choose the next risky assumption
POSSIBLE OUTCOME
INVALIDATED- failed to meet the criteria setWhy was the hypothesis invalidated?
What to do? Review the new data gathered so far Make a decision: Pivot – change in strategy w/o a change in vision Iterate – minor changes to enhance or clarify
HYPOTHESIS Assumption + Response
TARGET RESPONDENTS DemographicsPsychographics
EXPERIMENTATION METHOD a. Explorationb. Pitchc. Concierge
SUCCESS CRITERIA NumberPercentage
RESULT a. Validatedb. Invalidated
LEARNINGS
ACTION a. Persevereb. Iteratec. Pivot