twitter and linkedin for business- made easy

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Made Easy Presenter: Rabiya Jilani CEO, Lumenica, LLC Twitter: @bizincubation &

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A presentation for the Loudoun Small Business Development Center and its clients outlining Twitter and Linkedin for business and the different applications that can be used by businesses.

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Page 1: Twitter And Linkedin for Business- Made Easy

  Made Easy

 

Presenter: Rabiya Jilani CEO, Lumenica, LLC  

 

Twitter: @bizincubation 

Page 2: Twitter And Linkedin for Business- Made Easy

Agenda   

• What is Social Media? 

• Why is it important? 

• What is Twitter? 

• Getting started with Twitter 

• Understanding the Twitter Lingo 

• What is Linkedin? 

• How can you use Linkedin for Personal and Business Image? 

  © 2009 Lumenica, LLC 

Page 3: Twitter And Linkedin for Business- Made Easy

What do you think of when you hear the words: Social Media? 

© 2009 Lumenica, LLC 

Page 4: Twitter And Linkedin for Business- Made Easy

Social media is more than just building relationships on big networks, its about…. 

 

 

 

Brands having conversations 

© 2009 Lumenica, LLC 

Page 5: Twitter And Linkedin for Business- Made Easy

Social Media Influences Decisions 

• 91% say consumer reviews are the #1  aid to buying  decisions 

• 87% trust a friends recommendation over critics review  

• Online social network users were 3 times more likely to trust their peers decisions over advertising when making purchase decisions 

• 26% of search results link to user‐generated content 

© 2009 Lumenica, LLC 

Page 6: Twitter And Linkedin for Business- Made Easy

What is Twitter? 

© 2009 Lumenica, LLC 

http://www.twitter.com  

Page 7: Twitter And Linkedin for Business- Made Easy

What is Twitter? 

• Founded in 2006 • Micro‐blogging service that enables users to send and receive messages called tweets 

• Tweets are text based only • Limited to 140 characters • Twitter is ranked as one of the 50 most popular websites worldwide by Alexa's web traffic analysis. 

© 2009 Lumenica, LLC 

Page 8: Twitter And Linkedin for Business- Made Easy

Twitter Getting Started 

© 2009 Lumenica, LLC 

• Video Explaining Twitter:  http://help.twitter.com/portal 

Page 9: Twitter And Linkedin for Business- Made Easy

Twitter in plain English 

© 2009 Lumenica, LLC 

• 140 characters of syndicated consciousness of what you are thinking or sharing  

• Works like an email blast/press release • Build relationships • Connect with media • Great focus groups • Works with other social media platforms 

 Twitter is……A 24/7 cocktail party

Page 10: Twitter And Linkedin for Business- Made Easy
Page 11: Twitter And Linkedin for Business- Made Easy

Twitter TIPS 

© 2009 Lumenica, LLC 

• Be a resource • Offer value • Understand the lingo • Promote others • Quality vs Quantity • Be thankful • Post videos, blog updates, pictures • Share  • Play giveaways/contests • Include in your email signature/business card  

Page 12: Twitter And Linkedin for Business- Made Easy

Twitter lingo 

© 2009 Lumenica, LLC 

• Tweet‐ a message of 140 characters or less     What:   Ask a question         Announce blog update         Read an interesting article?         Link to a website update         Announce an upcoming event         Discuss current news     

Page 13: Twitter And Linkedin for Business- Made Easy

Twitter lingo 

© 2009 Lumenica, LLC 

 

 

 

 

 

Your tweet 

Shows up on your “follower’s home page” 

Listed on your profile 

Page 14: Twitter And Linkedin for Business- Made Easy

Twitter lingo 

© 2009 Lumenica, LLC 

• RT – Retweet means repeat/quote someone’s tweet that you found interesting  your aim

    How: RT @username 

      Want to be RT? Keep YOUR message   shorter than 140 characters 

 

Page 15: Twitter And Linkedin for Business- Made Easy

Twitter lingo 

© 2009 Lumenica, LLC 

Example: RT @XXXXX 5 ways to increase blog traffic with social media http:www.something.com 

Page 16: Twitter And Linkedin for Business- Made Easy

Twitter lingo 

© 2009 Lumenica, LLC 

• @ ‐ Direct a message to someone 

    Reply to someone  

    Keep in mind these are public 

    How: @username 

 

 Example: @username I agree with you, you make a good point. 

Page 17: Twitter And Linkedin for Business- Made Easy

Twitter lingo 

© 2009 Lumenica, LLC 

• Follow/Followers: You/Them 

 

• DM‐Direct Msg, Private message 

     How: D username 

 

• # Hash Tags‐ Tweet that starts with a “#” for tracking purposes, similar tweets, identify topic (eg #smallbusiness, #FF, #FollowFriday) 

 

Page 18: Twitter And Linkedin for Business- Made Easy

 

© 2009 Lumenica, LLC 

Page 19: Twitter And Linkedin for Business- Made Easy

Twitter tools/websites/cool resources 

© 2009 Lumenica, LLC 

• www.twitterbackgrounds.com‐ customize backgrounds 

• www.Twellow.com: Directory of public twitter accounts. Organizes by categories. 

• www.Friendorfollow.com: Who are you following that's not following you back? Who's following you that you're not following back? Find out! 

• www.Twittercounter.com:  

 

 

 

Page 20: Twitter And Linkedin for Business- Made Easy

Twitter tools/websites/cool resources 

© 2009 Lumenica, LLC 

• www.Tweetdeck.com:Desktop Twitter application. To allow users to send and receive tweets and view profiles. It is the most popular Twitter application 

• www.whatthetrend.com: Find out what's trending on Twitter and why. 

• www.Bit.ly: Shorten a URL, Track clicks.  Similar to www.Tinyurl.com 

Page 21: Twitter And Linkedin for Business- Made Easy

Twitter tools/websites/cool resources 

© 2009 Lumenica, LLC 

• www.Tweetchat.com: TweetChat helps put your blinders on to the Twitter‐sphere while you monitor and chat about one topic. 

• www.Search.twitter.com: Search everyone’s tweets – in realtime 

• www.Twittersheep.com:  Enter your twitter username to see a tag cloud from the 'bios' of your twitter flock. 

 

 

Page 22: Twitter And Linkedin for Business- Made Easy

 

© 2009 Lumenica, LLC 

Page 23: Twitter And Linkedin for Business- Made Easy

Twitter tools/websites/cool resources 

© 2009 Lumenica, LLC 

Page 24: Twitter And Linkedin for Business- Made Easy

Do you currently have a Linkedin Account? 

How often do you use your linkedin Account? 

How often do you log in? 

What is your goal for this session? 

Page 25: Twitter And Linkedin for Business- Made Easy

© 2009 Lumenica 

Page 26: Twitter And Linkedin for Business- Made Easy

What is linkedin? 

Page 27: Twitter And Linkedin for Business- Made Easy

For more info about linkedin:  

 

http://learn.linkedin.com/what‐is‐linkedin/ 

© 2009 Lumenica 

Page 28: Twitter And Linkedin for Business- Made Easy

Profiles 

© 2009 Lumenica 

Page 29: Twitter And Linkedin for Business- Made Easy

Create a Personal Profile 

© 2009 Lumenica 

• Go to: www.linkedin.com 

• List your current and past positions  

• List Education 

• Add a profile picture (make sure its professional) 

• Add a Summary paragraph 

• Update your status  

 

Page 30: Twitter And Linkedin for Business- Made Easy

Public Profile vs Private Profile 

© 2009 Lumenica 

Private Profile Public Profile 

Page 31: Twitter And Linkedin for Business- Made Easy

The Power of profiles 

© 2009 Lumenica 

   

More info about profiles: http://learn.linkedin.com/profiles/# 

 

 

Specifying account privacy/settings: https://www.linkedin.com/secure/settings?trk=hb_acc 

Page 32: Twitter And Linkedin for Business- Made Easy

Connecting with Others 

© 2009 Lumenica 

Page 33: Twitter And Linkedin for Business- Made Easy

Connect   Connect   Connect 

© 2009 Lumenica 

• Import Contacts via outlook 

 

• Find Contacts via custom search  

 

• You can add individual email address 

 

• See who your contacts are connected to 

 

Page 34: Twitter And Linkedin for Business- Made Easy

Applications 

© 2009 Lumenica 

Page 35: Twitter And Linkedin for Business- Made Easy

© 2009 Lumenica 

Applications 

Page 36: Twitter And Linkedin for Business- Made Easy

Company Profiles 

© 2009 Lumenica 

Page 37: Twitter And Linkedin for Business- Made Easy

Company Profiles 

© 2009 Lumenica 

Adding a Company Profile:  

Step 1: Go to http://www.linkedin.com/companies?didentcompy= 

Add email address 

 

Step 2: Confirm Email address 

Page 38: Twitter And Linkedin for Business- Made Easy

Company Profiles 

© 2009 Lumenica 

Step 3:  *Company Name *Email Domain(s) * Website URL * Description * Industry * # of employees * Type * Country *Postal Code 

Page 39: Twitter And Linkedin for Business- Made Easy

 

© 2009 Lumenica 

Company info 

Related Companies 

Company Description 

Company Employees 

Recent Promos 

Key Stats 

Page 40: Twitter And Linkedin for Business- Made Easy

Groups 

© 2009 Lumenica 

Page 41: Twitter And Linkedin for Business- Made Easy

Linked in Group‐ 

© 2009 Lumenica 

A good idea:  

 

Sign up for a group  

Listen 

Participate  

create 

Page 42: Twitter And Linkedin for Business- Made Easy

Linked in Group 

© 2009 Lumenica 

Great Video: http://learn.linkedin.com/training_source/creategroup/Creating%20A%20Group_demo.htm 

Page 43: Twitter And Linkedin for Business- Made Easy

Events 

© 2009 Lumenica 

Page 44: Twitter And Linkedin for Business- Made Easy

Linked in Events 

© 2009 Lumenica 

• Go to: http://events.linkedin.com/ 

 

• Fill out relevant information 

 

 

Page 45: Twitter And Linkedin for Business- Made Easy

Linked in Events 

© 2009 Lumenica 

• Add Event Category 

 

 

Page 46: Twitter And Linkedin for Business- Made Easy

Sample Event 

© 2009 Lumenica 

Page 47: Twitter And Linkedin for Business- Made Easy

Key Takeaways 

© 2009 Lumenica 

• Step 1: Create a personal profile    (Make sure you COMPLETE the profile) • Step 2: Complete the Public Profile  (with URL) • Step 3: Connect with people • Step 4: Explore Applications • Step 5: Create Company Profile • Step 6: Join a Group • Step 7: Create a group • Step 8: Explore Events • Step 9: Keep updating status (1‐2 times a week) • Step 10: Connect, Explore, Engage Update 

Page 48: Twitter And Linkedin for Business- Made Easy

© 2009 Lumenica, LLC 

Cross Promote 

Page 49: Twitter And Linkedin for Business- Made Easy

Things to Remember   

© 2009 Lumenica, LLC 

• Learn what people are saying about your brand 

• Covert customers into brand advocates 

• Encourage referrals 

• Create a buzz 

• Increase brand exposure/website traffic 

 

Page 50: Twitter And Linkedin for Business- Made Easy

Questions? 

© 2009 Lumenica, LLC 

 

Contacting me 

Email: [email protected] 

www.lumenica.com 

 

 

   

http://www.linkedin.com/in/rabiya 

http://www.twitter.com/bizincubation  

http://www.slideshare.net/rabiyaj