twitter for convention services

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Twitter for Conventi on Services William Crozer Clutch Media Group April 22, 2009

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William Crozer from Clutch Media Group presented this information to the Las Vegas Convention Services Association meeting on April 22, 2009. The presentation covered basics about Twitter, significant recent activities, which organizations are using it effectively in Las Vegas and how convention services organizations may use Twitter.

TRANSCRIPT

Page 1: Twitter for Convention Services

Twitter for Convention

Services

William CrozerClutch Media Group

April 22, 2009

Page 2: Twitter for Convention Services

What is Twitter?

• A utility to update your status to your connections

• Each message is limited to 140 characters, the length of SMS

• The action of posting a Twitter message is called “tweet”

• Tweets are public and searchable• Get started at www.twitter.com

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Page 3: Twitter for Convention Services

Recent Twitter Events

• Doubled in March ’09• Grew 1300% in 2008• Twestival – worldwide event to raise money

to dig wells • First pics of plane in Hudson river• Ashton Kutcher first to a million followers• Demi stopped a suicide

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Page 4: Twitter for Convention Services

Twitter is strong on mobile

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88% of marketers surveyed are using social media to market

their businesses, BUT 72% have only been doing so for a

few months or less.Social Media Marketing Industry Report: How Marketers are using Social Media to Grow Their Business, Michael Stelzner, whitepapersource.com, March, 2009

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64% of marketers are using social media for 5 hours or

more each week (39% for 10 or more hours weekly)

Social Media Marketing Industry Report: How Marketers are using Social Media to Grow Their Business, Michael Stelzner, whitepapersource.com, March, 2009

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81% of all marketers indicated that the main advantage is generating

exposure for the businessSocial Media Marketing Industry Report: How Marketers are using Social Media to Grow Their Business, Michael Stelzner, whitepapersource.com, March, 2009

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Getting started

Sign up and listen

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Getting started

Develop a plan

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Getting started

Define the audience

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Getting started

Have contingencies

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Getting started

Generate relevant and interesting content

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What Will I Say?

• Be open, honest and authentic• Have a personality, a perspective and passion• Listen more than you talk• Be helpful• Give more than take (DBTG!)• Build trust• Add value

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What to Tweet

• Be interesting• Be funny• Share a fact• Share a link• Make a comment• Make a prediction

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• Mention a change• Share feedback• Announce

something new• Give congratulations• Share new content

Reply and retweet interesting information

Page 15: Twitter for Convention Services

Tools to Reach Your Goal

• Tweetdeck.com – desktop app• Search.twitter.com – search conversations• Twellow.com – search users• Twitalyzer.com/Twittergrader.com - analytics• Follow Friday - recommendations• Twitscoop.com – hot topics

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Twitter for Meetings

• Back channel conversations• Find and promote meeting events and parties• Tweetups• Hashtags #• Add value• Distribute content

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Conclusion

• Not a magic bullet but a rich conversational channel

• Your business will be at a core disadvantage without some type of engagement

• Engage people without being that guy

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Page 27: Twitter for Convention Services

William Crozer702.339.3002

[email protected]

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