twitter for convention services
DESCRIPTION
William Crozer from Clutch Media Group presented this information to the Las Vegas Convention Services Association meeting on April 22, 2009. The presentation covered basics about Twitter, significant recent activities, which organizations are using it effectively in Las Vegas and how convention services organizations may use Twitter.TRANSCRIPT
Twitter for Convention
Services
William CrozerClutch Media Group
April 22, 2009
What is Twitter?
• A utility to update your status to your connections
• Each message is limited to 140 characters, the length of SMS
• The action of posting a Twitter message is called “tweet”
• Tweets are public and searchable• Get started at www.twitter.com
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Recent Twitter Events
• Doubled in March ’09• Grew 1300% in 2008• Twestival – worldwide event to raise money
to dig wells • First pics of plane in Hudson river• Ashton Kutcher first to a million followers• Demi stopped a suicide
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Twitter is strong on mobile
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88% of marketers surveyed are using social media to market
their businesses, BUT 72% have only been doing so for a
few months or less.Social Media Marketing Industry Report: How Marketers are using Social Media to Grow Their Business, Michael Stelzner, whitepapersource.com, March, 2009
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64% of marketers are using social media for 5 hours or
more each week (39% for 10 or more hours weekly)
Social Media Marketing Industry Report: How Marketers are using Social Media to Grow Their Business, Michael Stelzner, whitepapersource.com, March, 2009
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81% of all marketers indicated that the main advantage is generating
exposure for the businessSocial Media Marketing Industry Report: How Marketers are using Social Media to Grow Their Business, Michael Stelzner, whitepapersource.com, March, 2009
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Getting started
Sign up and listen
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Getting started
Develop a plan
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Getting started
Define the audience
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Getting started
Have contingencies
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Getting started
Generate relevant and interesting content
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What Will I Say?
• Be open, honest and authentic• Have a personality, a perspective and passion• Listen more than you talk• Be helpful• Give more than take (DBTG!)• Build trust• Add value
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What to Tweet
• Be interesting• Be funny• Share a fact• Share a link• Make a comment• Make a prediction
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• Mention a change• Share feedback• Announce
something new• Give congratulations• Share new content
Reply and retweet interesting information
Tools to Reach Your Goal
• Tweetdeck.com – desktop app• Search.twitter.com – search conversations• Twellow.com – search users• Twitalyzer.com/Twittergrader.com - analytics• Follow Friday - recommendations• Twitscoop.com – hot topics
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Twitter for Meetings
• Back channel conversations• Find and promote meeting events and parties• Tweetups• Hashtags #• Add value• Distribute content
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Conclusion
• Not a magic bullet but a rich conversational channel
• Your business will be at a core disadvantage without some type of engagement
• Engage people without being that guy
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