twitter (twtr) earnings report: q1 2016 conference call ... · conference call transcript ... the...
TRANSCRIPT
CompanyName:T witterIncCompanyTicker:T WT RSector:T echnologyIndustry:Internet
EventDescription:Q12016EarningsCallMarketCapasofEventDate:11.92BPriceasofEventDate:17.75
©2014TheStreet,Inc.Al l R ightsReserved Page1of22
Twitter(TWTR)EarningsReport:Q12016ConferenceCallTranscriptThefollowingTwitterconferencecalltookplaceonApril26,2016,05:00PMET.Thisisatranscriptofthatearningscall:
CompanyPart icipants
KristaBessinger;Twitter;IRJackDorsey;Twitter;CEOAnthonyNoto;Twitter;CFOAdamBain;Twitter;COO
OtherPart icipants
AnthonyDiClemente;Nomura;AnalystCoryCarpenter;JPMorgan;AnalystRossSandler;DeutscheBank;AnalystHeathTerry;GoldmanSachs;AnalystEricSheridan;UBS;AnalystBrianWieser;PivotalResearchGroup;AnalystBrianNowak;MorganStanley;AnalystAndrewBruckner;RBCCapitalMarkets;AnalystJamesCakmak;MonnessCrespiHardt;AnalystDanSalmon;BMOCapitalMarkets;AnalystPeterStabler;WellsFargoSecurities;AnalystYoussefSquali;CantorFitzgerald;AnalystBrianPitz;Jefferies;AnalystKennethSena;EvercorePartnersInc.;AnalystJohnBlackledge;Cowen;AnalystMarkMay;Citigroup;AnalystRonJosey;JMPSecurities;AnalystAaronKessler;RaymondJames;AnalystJamesLee;CLSA;Analyst
MANAGEMENTDISCUSSIONSECTION
Operator :
Goodday,ladiesandgentlemen,andwelcometotheTwitterQ12016earningsconferencecall.
(OperatorInstructions)
Iwouldnowliketoturnthecallovertoyourhost,KristaBessinger,SeniorDirector,InvestorRelations.Pleasegoahead.
KristaBessinger (IR):
Hi,everyone.WelcometoourQ1earningsPeriscope.WehavewithustodayourCEOJackDorsey;COOAdamBain;andCFOAnthonyNoto.
CompanyName:T witterIncCompanyTicker:T WT RSector:T echnologyIndustry:Internet
EventDescription:Q12016EarningsCallMarketCapasofEventDate:11.92BPriceasofEventDate:17.75
©2014TheStreet,Inc.Al l R ightsReserved Page2of22
Wehopeyou'vehadachancetolookatourshareholderletterwhichwepostedonourInvestorRelationswebsiteshortlyafterthemarketclosed.
Likelastquarter,we'llbeginwithjustafewpreparedremarks,beforeweopenthecalldirectlytoyourquestions.DuringtheQ&A,we'lltakequestionsaskedviaPeriscopeandTwitter,inadditiontoquestionsfromconferencecallparticipants.TosubmitaquestionviaTwitter,pleasedirectitto@TwitterIRusingthehashtag,TWTR.
We'dalsoliketoremindeveryonethatwe'llbemakingforward-lookingstatementsonthiscall,suchasouroutlookforQ2and2016,andouroperationalplansandstrategies.Actualresultscoulddiffermateriallyfromthosecontemplatedbyourforward-lookingstatements,andreportedresultsshouldnotbeconsideredasanindicationoffutureperformance.
PleasealsotakealookatourfilingswiththeSECforadiscussionofthefactorsthatcouldcauseourresultstodiffermaterially.Theforward-lookingstatementsonthiscallarebasedoninformationavailabletousasoftoday'sdate,andwedisclaimanyobligationtoupdateanyforward-lookingstatements,exceptasrequiredbylaw.
Alsoduringthiscall,wewilldiscusscertainnon-GAAPfinancialmeasures.ReconciliationstothemostdirectlycomparableGAAPfinancialmeasurescanbefoundinthetablesinourshareholderletter.Andthesenon-GAAPmeasuresarenotintendedtobeasubstituteforourGAAPresults.
Andfinally,thiscallinitsentiretyisbeingbroadcastoverPeriscope,andbeingwebcastfromourInvestorRelationswebsite.AndanaudioreplayofthiscallwillalsobeavailableviaTwitterandonourwebsiteinafewhours.
Andwiththat,IwouldliketoturnitovertoJack.
JackDorsey(CEO):
Thanks,Krista.Hi,everyone.Thanksforjoiningus.
Acoupleofthingsbeforewestartwithyourquestions.
Thisisourfirstquarterlyupdateafterlayingoutourlong-termstrategyandpriorities.Andaswesharedlastquarter,ourfocusisonlive.
Twitterhasalwaysbeenthebestplacetoseewhat'shappeningnow,whetherit'sbreakingnews,entertainment,sports,oreverydaytopics.OnlyTwitterletsyouconnectwithpeopleanywhereintheworldwithliveconversation.
ThinkofPresidentObamacongratulatingElonMuskonthehistoricSpaceXlanding,ortheworldcelebratingthelegacyofthelegendaryartist,Prince.OnlyTwitterletsyoufollowthesehistoricmoments,joinintheconversation,andshareitwithothers.
Wemadealotofprogressonproductinnovationthisquarter,particularlywithlivevideoandourrefinedtimeline,andpeopleloveit,withlessthan2%optingout.Weremainfocusedonimprovingourservicetomakeitfast,simple,andeasytouse.
WealsoannouncedasignificantdealwiththeNFLafewweeksago.Assoonasweannouncedthatdeal,almosteveryleagueintheworldcontactedus,becausetheywanttoprovideanevenbetterexperiencefortheirfans.
Andwiththat,we'llmoveontoyourquestions.
CompanyName:T witterIncCompanyTicker:T WT RSector:T echnologyIndustry:Internet
EventDescription:Q12016EarningsCallMarketCapasofEventDate:11.92BPriceasofEventDate:17.75
©2014TheStreet,Inc.Al l R ightsReserved Page3of22
KristaBessinger (IR):
Great,thankyou.Sabrina,we'rereadytogoaheadandtakethefirstquestion,please.
QUESTIONS&ANSWERS
Operator :
(OperatorInstructions)
KristaBessinger (IR):
AnthonyDiClemente,Nomura.
AnthonyDiClemente (Analyst-Nomura):
Thanksalotfortakingmyquestions.OneforAnthony,andoneforAdam.
Iknowyoudon'tgiveforwardguidanceonusersortheactiveusertrajectory,Anthony,butcanyoujustgiveusorspeaktotrendsthatyou'reseeingintermsofnewusersadded,resurrectedusers,andretention?
Ithinklastquarteryoutalkedaboutusersfromperformance-basedmarketinghavinghigherretentionrate,andobviouslyifyouwanttogiveusguidanceonusersfornextquarterIthinkwe'lltakeit.
AndthenanotheroneforAdam.Intheshareholderletter,ittalkedaboutbrandmarketersnotincreasingspendasquicklyinthefirstquarter.Irealizethatmonetizationisstillgrowing,butintermsofthedecelerationaredollarsshiftingbacktotraditionalmediaplatforms,doyouthink,aretheyshiftingtoothermajoronlineplatforms?
Iguessinyourconversationswithbrandmarketers,howaretheylookingatthestrengthsorweaknessesoftheTwitterplatformversusothermajormediaplatformsthatbrandmarketersmightpursue?
AnthonyNoto (CFO):
Thanks,Anthony.I'lltakeyourfirstquestion.IntermsofMAUgrowth,theprimarydriversofMAUgrowthinthequarterwerebothseasonalityandmarketinginitiatives.Ofcoursethecontinuousimprovementinourproductunderlinesthebenefitinseasonalitythatwe'reseeing.It'sjustnotlargeenoughforustobreakitoutspecifically,butaswetalkedaboutintheshareholderlettertherearecontributionsthere.
Asitrelatestothefunneldynamics,webenefitedinthequarterfrombothanimprovementinthetopofthefunnelaswellasretention,andagaintheretentionimprovementsreflectacontinuousimprovementintheproductstartingtoimpacttheabilitytoretainalargertopofthefunnelthisquarter.
IntermsofouroutlookforQ2,we'renotprovidingaQ2MAUoutlook.InthepastwhenwehaveprovidedanMAUoutlook,it'sbecausewefeltthereweresomeunusualunderlyingtrendsthatweneededtopointout,andthat'snotthecasetoday.
AdamBain (COO):
Anthony,I'lltakeyourquestionaroundtheadvertisingside.Ontheadvertisingsideoverallaswementionedbrandspenddidn'tgrowasquicklyasweexpected.Inthequarter,videowasstrongbutthatwaspartiallyoffsetbysomesoftnessthatwesawinolderlegacybrandproducts.Sothesearepromotedproducts,forexample,withoutvideo.Intermsoftheopportunityahead,weseeaclearopportunityaheadtoincreaseourshareofthebrandadvertisingmarketespeciallyaroundvideo.Someofthesenewvideoopportunitieswill,webelieve,growbudgetsthatwehaveaccessto.
CompanyName:T witterIncCompanyTicker:T WT RSector:T echnologyIndustry:Internet
EventDescription:Q12016EarningsCallMarketCapasofEventDate:11.92BPriceasofEventDate:17.75
©2014TheStreet,Inc.Al l R ightsReserved Page4of22
Wealsohearfrommarketersthatthere'snothingintheworldlikeTwitterintermsof,asamarketingplatform.Twitteristhatliveconnectiontocultureformarketers,andthat'sbothuniqueandspecialinthebranduniverse.Liveiswhat'smostvaluableintheadbusiness.Sotomakethisevenmorepowerfulwe'reworkingonsomevideotools.Thesearethingslikeregionfrequencyplanning,demographictargetingandverification,whichwe'llrolloutthiscomingfalltocoincidewithourNFLdealandourlive-streamingstrategy.
AnthonyDiClemente (Analyst-Nomura):
Thankyou.
KristaBessinger (IR):
DougAnmuth,JPMorgan
CoryCarpenter (Analyst-JPMorgan):
Hi,thanksfortakingthequestion.ThisisCoryCarpenterforDougAnmuth.MaybejustaquickquestionontheNFLdealwhichyouguysdiscussedintheletter.Couldyoumaybejusttalkthroughhowyouthoughtaboutitfromauseracquisitionorengagementperspective,andmaybealsohowyou'rethinkingaboutitintermsofmonetization?Thankyou.
AnthonyNoto (CFO):
Sureandthankyouforthequestion.AsJackmentioned,Twitterhasalwaysbeenknownfortheplacetogotoseewhat'shappeningintheworldrightnow.Andwebeenreal-time.Thereasonwebeenreal-timeisbecauseourTweetspubliclyavailableforeveryonetosee,andthey'rebroadlydistributed,andliveisthebestmanifestationofreal-time.Wealreadyhaveliveconnections,liveconversations,andlivecommentaryontheplatform,andit'sanopportunityforustoaddlivepremiumcontenttothoseconversationsandthatcommentary.
Andsoyes,theNFLdealisimportantandI'lltalkaboutthatinmoredetail,butwe'refocusedonlivepremiumcontentinallthesports,news,andpolitics,aswellasentertainment,tobringtogetherforouruserswhatthey'realreadytalkingabout,whattheyalreadycareabout.
AsitrelatestotheNFL,weknowthatonThursdaynightsduringthethreehourtelecastofThursdayNightFootball,wehavemillionsofuserslookingatTweetsaboutthatgame.Andthey'recreatingtensofmillionsofimpressionsthatweknowareveryvaluabletothemandveryvaluabletoourpartners,boththeNFLandofcourseouradvertisers.
Andsobeingabletobringthelive-streaminggameintotheproductwiththatlivecommentary,thoseliveconversations,isacompletesolution.Andit'sacompletesolutionforthosetensofmillionsthatarealreadyonourplatformandcareabouttheNFL,andthetensofmillionsofNFLfansthatarenotontheplatform.
Andsoweseeitasaproductthatwillthesameforloggedin,loggedout,andsyndicatedusers.It'sthesamevideo,thesameads,thesameanalytics.AndwecandeliverinaninstantaverytransparentwaytotellpeopletocometoTwitteranddeliveronthatinstantly.
We'vetalkedabouttheimportanceofusclearlycommunicatingourvalue,anddeliveringonitinstantly.Livesports,livepremiumcontentisawaytocommunicatesomethingthat'sveryfamiliartopeople,somethingweknowtheywantbasedontheirinterestsonTwitter,andtodeliverthatinaninstant,notjustwiththatlivevideobutallthegreatconversationandTweetsthatareattachedtoit,andexpose
CompanyName:T witterIncCompanyTicker:T WT RSector:T echnologyIndustry:Internet
EventDescription:Q12016EarningsCallMarketCapasofEventDate:11.92BPriceasofEventDate:17.75
©2014TheStreet,Inc.Al l R ightsReserved Page5of22
thosethathaven'tusedTwittertothatgreatcontent,andthosethatare,acompletesolution.Sowe'rereallyexcitedabouttheopportunitytouseitasacompletesolution.
AdamBain (COO):
Ontheadvertisingside,wecontrolsomeoftheinventoryinthepregame,inthegame,andalsopost-game.Thisfollowsalongamulti-yearthree-yearhistorythatwe'vehadwiththeNFLbringingpremiumcontentontotheplatform,andalsobringingitouttoMadisonAvenue.
Thedemandforthisprogramhasbeenincrediblystrongformarketers.Onlyhaditinmarketforaboutaweek,we'vealreadysigneduponemajorsponsorshiptothepackage.It'simportanttonotethatsponsorshipactuallywasfundedfromvideobudgetsinsteadofsocialmediabudget.Soit'sagoodexampleofhowthelive-streamingstrategythatwehaveoverallisaidingourabilitytogoafterthesevideobudgetsthatwetalkedaboutcomingthisfall.
JackDorsey(CEO):
AndIwanttopointoutthatthiswatchingwithTwitter,watchingaliveeventhasbeensomethingwe'veseenfornineyearsnow.It'sprettyphenomenalandthisisreallyaboutmakingsurethatwemakeiteveneasierforpeopletoseethesegames,andtoseetheseevents,andactuallyTweetaboutthem.
ButmoreimportantlytheygettoseeallthecontentonTwitterrightaway,soaveryeasywaytogetin,sotheycanseealltheindividualproducedcontent,includingthepremiumcontentaswell.
CoryCarpenter (Analyst-JPMorgan):
Thankyou.
KristaBessinger (IR):
RossSandler,DeutscheBank.
RossSandler (Analyst-DeutscheBank):
Thanks,Krista.IjusthaveoneforJackandonefollow-upforAdam.Jack,therewasanumberofcommentsintheletteraboutincreasingengagement,socanyoujustparsethatoutalittlebitforus?Whatkindofincreasesorimpactsareyouseeingfromthenewalgorithmictimeline,andgiventhatyoumadeabunchofdifferentchangestothecoretimelineproduct,what'sthebestwayforustomeasuretheincreasesinengagement?IsDAUoverMAUstillthemostimportantmetric,andifsohowdoesthatlookcomparedtopriorperiods?
AndthequestionforAdam,justtofollowupfromthepreviousquestions,howdoestheoveralladmarketlookheadinginto2Q?Doyouexpecttheworkthatyouguyshavebeendoingaroundimprovingmeasurementandtargeting,particularlyontheDRside,tostarttohelptheadrevenuegrowth,andifso,whenshouldthathappenthisyear?Thanks.
JackDorsey(CEO):
Thanks,Ross.Therefinedtimelinewe'rereallyproudof,we'rereallyproudofwhatit'sbeendoingfortheservice,andwhatit'sbeendoingforpeopleusingTwitter.
Asyouknowalotofourfolksspendthemajorityoftheirtimeinthetimeline,andthemoretechnologyweapplytothis,whileatthesametimegivingpeoplecontroltotailortheirexperience,thebettereffectswesee.
CompanyName:T witterIncCompanyTicker:T WT RSector:T echnologyIndustry:Internet
EventDescription:Q12016EarningsCallMarketCapasofEventDate:11.92BPriceasofEventDate:17.75
©2014TheStreet,Inc.Al l R ightsReserved Page6of22
We'veseenincreasesinTweetsandrepliesandRetweets,andalsolikes,obviously.Sowewanttocontinuetomakesurethatwe'rerefiningthattimeline,andmakingitbetterandbetterandbetter,sowhenpeoplecomebacktoTwittertheyseewhatismeaningful.Andaquickpulltorefreshandtheygorightbackrecency.
I'llletAnthonytakethesecondpartofyourquestion.
AnthonyNoto (CFO):
Sure.Ross,asitrelatestoengagementwehaveanumberoffactorsthatwelookatasitrelatestoengagement.Theonethatisprobablythemostimportantisdailyactiveusers,andit'sonethatwecontinuetofocuson,aswellasanumberofotherfactorsincludingsearchesanddirectmessages.Sowe'llcontinuetolookatthatmetricaswellastheothersthatwehavetalkedaboutinthepast.
AdamBain (COO):
AndRoss,toansweryourquestionontheoveralladmarket.Ifwelookacrosstheboard,wegrew,wehadstronggrowthinternationally,46%oninternationalgrowthex-FX,and39%growthheredomestically.
Welook,internationally,wesawacrossEurope,somemarketerswhoheldbackspendinthefirsthalf,holdingitbackfortheOlympicsandthingsliketheChampionsLeague.ThereweresomeotherareaslikeBrazilandsomeothermajorcategories,tech,QSR,andretailasgoodexamplesofbigcategoriesthatwerealittlebitsofterthanweexpected.Thejury'soutabitsincethewholecategoryhasn'treportedyettoseehowthat'sgoingtoshapeupacrosstheboard.
ToyourpointaroundQ2,we'regoingtocontinuetomoveourmarketersfromtheselegacyPromotedTweetsintoPromotedVideo.PromotedVideoperformsincrediblywell.Wejustrecentlyhavegottenbackareturnonadspendstudyforvideoduringthispastfallseason.Wesawa$6returnonadspendforamajorbeveragemanufacturer,soforeverydollarthattheyputinTwitter,itreturned$6backattheregister.Theytoldusitwasbestincategory,andsowiththattypeofROIwe'regoingtocontinuetomovepeoplethroughvideo.
Intermsoftargetingcreativeandmeasurementonthedirectresponsesideofthehouse,we'vegotalotunderwaythere.OnepointthatI'llmakeisaroundourdynamicproductads.Whenwelasttalkedatearnings,DPAshadjustbeenintoanearlybeta.We'venowexpandedthebeta.Atthetimewewereseeinga2Xliftinclickthroughrate.We'renowseeingasustainedrateof2Xliftinclickthroughrate,andwe'realsoseeingtwicetheconversionratethroughthefunnel.
Sothosestrongresultsmeanthatit'sreadytoopenupevenmore.DPAstakealittlebitoftimeforamarketertoimplement,soinQ2we'regoingtostartopeningitupthroughtheAdsAPI,sopartnerscanhelponboardthemaswell.Soweshouldbereadyforthefallback-to-schoolseasonandtheholidayinQ4season.
KristaBessinger (IR):
ThenextquestionfromTwittercomesfromtheTwitteraccountofArvindBhatia,andheasks,isthereawaytoquantifyhowmuchTwitter'sadvertisingrevenuewillbenefitfromtheelectionthisyear?
JackDorsey(CEO):
Sowerenotgoingtogetintothequantificationoftheelections.Ithinkaswethinkaboutwhetherit'stheOlympicsortheelectionsorthingsliketheEuroLeaguechampionships,there'sahugeopportunityforconsumersonTwittertoseereallyrelevantcontentnow,andcertainlymarketersandcontentpartnerstohaveaccesstonewproductsandfeaturesthattheydidn'thavethelasttimeeachoneoftheseevents
CompanyName:T witterIncCompanyTicker:T WT RSector:T echnologyIndustry:Internet
EventDescription:Q12016EarningsCallMarketCapasofEventDate:11.92BPriceasofEventDate:17.75
©2014TheStreet,Inc.Al l R ightsReserved Page7of22
happened.
DuringtheseeventsisreallywhenTwittershinesformarketers.Theseliveaudiencesandtheconnectionthatmarketerscanhavetothemarerareintheonlineadspace,andsowestandoutfromtherestofthemarketaroundtheseevents.
Wethinkabouttheelections,directresponsepartofelectioncycleswhichisaroundfundraising,marketerscannowbringtailoredaudiencestobear.
IntheOlympicswe'regoingtoseealotmorevideoandvideoadvertisingbeingused,sowethinkthere'sgoingtobegreatopportunitiestoshowcasehowfarwe'vecomesincethelasttimearound.
KristaBessinger (IR):
HeathTerry,GoldmanSachs.
HeathT erry(Analyst-GoldmanSachs):
Youmentionedtheincreaseinadloadduringthequarter.Iwaswonderingifyoucouldgiveusasense,howmuchoftheslowdowningrowththatyou'reprojectingforQ2isfromamorelimitedabilitytoincreaseadload,andaswestarttothinkmoreandmoreaboutthenetworkopportunityoffofTwitter,howdoyouthinkabouttheopportunitytherefromanadloadperspective?
AnthonyNoto (CFO):
Thanks,Heath.Intermsofadload,adloadinQ1wasdownsequentiallyfromthefourthquarter,sonoinventoryissueinQ1.Aswelookthroughtherestof2016andbeyond,theareasthathavethemostincrementalgrowthinmonetizationwouldincludeinternationalhometimeline,andinternationalnon-hometimeline,USnon-hometimelines,loggedout,andsyndication.
Wealsohaveasignificantopportunitytoincreasetheyieldofthecurrentinventorythatwe'reselling,improveitsmonetization,andthat'sfromanumberoffactors,continuetoscaleouradvertisers.Ourgoallong-termistohavemillionsofadvertiserslikeourcompetitivepeers.That'sabigdriverofcontinuedimprovementoftheyieldofourcurrentinventorythatwe'reselling,inadditiontothefactthatwe'refocusedontargetingcreativeandmeasurementthatwillalsodriveyield.Sothosearethebiggestopportunitiesaswelookforward.
AdamBain (COO):
Heath,andonthetopsidewhatwe'reseeingfromastrategystandpointisthatdirectresponseadvertisersarereallyrespondingwelltothenewinventorythatexistsacrossTwitteraudienceplatform.We'reseeingactuallyadvertisersthataretesting,DRadvertisersthataretestingintothosenewareasofinventoryactuallygrowbudgetwithus,sowe'reofftoagoodstart,that'sagoodsignthere.
HeathT erry(Analyst-GoldmanSachs):
Great,thankyou.
KristaBessinger (IR):
EricSheridan,UBS.
EricSheridan (Analyst-UBS):
OntheEBITDAmarginobviouslyyoushowedatremendousamountofleverageinthemodelinQ1,ontheEBITDAline.WantedtounderstandbetterwhatdrovethatleverageinQ1.Andthenalsoontheflipside
CompanyName:T witterIncCompanyTicker:T WT RSector:T echnologyIndustry:Internet
EventDescription:Q12016EarningsCallMarketCapasofEventDate:11.92BPriceasofEventDate:17.75
©2014TheStreet,Inc.Al l R ightsReserved Page8of22
onstock-basedcompensation,thatcontinuestorunalittlebithigherthanwhatwethoughtinsomeofthefutureperiods.Maybeyoucangiveinvestorssomesenseaboutstock-basedcompensationmighttrajectlonger-term,thanks.
AnthonyNoto (CFO):
Sure.Wehadaverystrongquarterontheprofitabilityfront.EBITDAmarginonagrossGAAPrevenueof30%,evenhigheronanetrevenuebasisexcludingTAC.Thequarterreallyreinforcesourbeliefoftheopportunitytodrivelong-termmarginsof40%to45%onanEBITDAbasis,relativetonetrevenue.
InfactourR&DexpenseandourG&Aexpenseasapercentofrevenuearealreadywherewewouldlikethemtobeinthelong-termtosupportthatEBITDAmarginasapercentofnetrevenueof40%to45%.
Theefficiencieswehaveinthequarteraredirectlyrelatedtoemployeeexpenses,infrastructureexpenses,andsoftwaredevelopment.
Aswethinkaboutthelonger-term,wearegoingtobalanceimprovementsinprofitabilitywiththegrowthopportunitiesweseeinfrontofus.Wewanttomakesurewe'recapturingthosegrowthopportunities,andinvestinginthemappropriatelytomaximizeshareholdervalueinthelong-term,butwewanttodothatinadisciplinedway.Socontinuedimprovementinprofitability,butnotsacrificingthosegrowthopportunities.
Q1happenedtobeaquarterwhichwedidlessinvestmentcomparedtoQ2.Andultimatelyourmarginsforthefull-yearreflectthelevelofinvestmentthatweplanonmaking,withsomelumpinessbyquarterdependingonthemagnitudeoftheinvestment
Asrelatestostock-basedcompensation,I'dmakeacoupleofpoints.It'sourgoaltogetourstock-basedcompensationasapercentofrevenuedowntothehighsingledigitsasapercentageofrevenuecomparabletoourcompetitivepeersinthetechnologysectorandtointernetinparticular.
We'vecontinuedtomanageournetandgrossdilutiononanannualbasistobeequivalenttowheretheyare,andultimatelythescaleonrevenueagainstthelargelyfixedcostordecliningcostwillallowustogetthereoverthenextcoupleofyears.
KristaBessinger (IR):
Great,thanks,andwe'lltakethenextquestionfromPeriscope.Thequestionis,whynotmonetizePeriscopeandVine?
AdamBain (COO):
I'lltakethatone.WeactuallyaremonetizingPeriscopeandVinebybringingthatcreativecanvasintoTwitterandallowingmarketerstobringthatcanvasintoTwitteranddotargetingcampaignsandmeasurementthroughthetoolsthatwehaveavailableontheplatform.WeplantoexpandthePromotedVideowithPeriscopeoptionformarketersthisquarterbybringingintheAndroidplatformaswell.Upuntilnowit'sjustbeenavailableoniPhone.
Weseenincrediblecreativityaswellrecently,withmarketerstakingadvantageofthePeriscopeoptioninTwitter.TwogreatexamplesofthiswereDoritosthatwentliveduringtheSuperBowlandpromotedthePeriscopeonTwitter,andalsoKohl'sthedepartmentstorewhowentliveduringtheOscarsandbroughtabehind-the-scenesredcarpetliveonTwitterthroughthePromotedTweetswithPeriscope.
KristaBessinger (IR):
CompanyName:T witterIncCompanyTicker:T WT RSector:T echnologyIndustry:Internet
EventDescription:Q12016EarningsCallMarketCapasofEventDate:11.92BPriceasofEventDate:17.75
©2014TheStreet,Inc.Al l R ightsReserved Page9of22
BrianWeiser,PivotalResearch.
BrianWieser (Analyst-PivotalResearchGroup):
Thanksfortakenthequestion.FirstIjustwantedtodivealittlebitdeeperintothebrandspendinthequarter.Iwaswonderingtowhatdegreedoyouthinkthatnegativityoutthereintermsofsentimenttothepressorotherwisemighthaveimpactedhowbrandsarethinkingaboutit,andpartofthatistotheextentthatpotentiallythisrebounds,thatmightcontributetosomeupswing.
Aseparatequestionaroundthedynamicproductads,iswhatyou'reindicatingthat,you'resuggestingtherecouldbeaccelerationinthesecondhalffromdirectresponseadvertisers,anddoyouthinkthatwouldgenerallybenefitownedandoperated,orwoulditimpactnetworkinginventorymoreso?
AdamBain (COO):
Letmetakethefirstone.Idon'tbelievethatthatsentimentaffectedthebrandspend,andweseeacoupledifferentproofpointsonthat.
ProbablythebiggestproofpointisthatinQ1wegothroughanddostrategicupfrontdeals.TheseareourrelationshipssimilartoTVupfrontrelationshipswithourlargestadvertisersandalsoagencyholdingcompanies.SoinQ1were-signedthreeofourglobalagencyholdingcompanydeals.Thesearecenteredaroundvideoandtheseareallupcollectively40%year-on-year.
Ontheindividualupfrontsthatwedowithlargecustomerswealsoareupover40%year-on-yearwiththemaswell,whichindicatessomebackhalfopportunitytotheyear,especiallyaroundvideo.
ToyourpointaroundDPA,theDPAtechnologyisusingtheTellAparttechnology,sothisisthefirstrealexamplewehaveofbringingTellApart'stechnologyontoTwitter'sownedandoperatedplatform.It'sexposingustonewbudgets,theseremarketingbudgetsthatwe'veneverhadbefore.
Thesignsaregoodintermsofthelift,boththeclickthroughratesandtheconversions,whichshowthatit'sperformingformarketersallthewaythroughthefunnel.
Whatweneedtodonextnowisbringtheremarketingbudgetsontotheplatformatscale.Inordertodothatwe'relightinguptheseAPIpartnersandotherthirdpartiestohelpbringthatquickertotheplatform.
Willitwork?ItshouldworkfortheTwitteraudienceplatforminabigway,butitalsowillworkforTwitterownedandoperated,bothloggedinandalsologgedout,sinceremarketingbudgetscantakeadvantageofthetargetingthat'savailableforloggedoutusers.
BrianWieser (Analyst-PivotalResearchGroup):
Great,thankyouverymuch.
KristaBessinger (IR):
BrianNowak,MorganStanley.
BrianNowak(Analyst-MorganStanley):
--questions,Ihavetwo.Alotoffocusonliveeventsandliveaudiences,inthefirstquarterwehadtheSuperBowl.CouldyoujusttalkabouttheTwitterliveaudiencearoundtheSuperBowl,whatyousawin2016versus2015,howisitchangedyear-on-year,bigger,smaller,etcetera.
Andthesecondthingintheinvestornoteitsoundslikeyou'reprettyfocusedonspecificplanstogoafternewonlinevideoadbudgets.Canyoujusttalktosomeofthechangesyouseebeingmadetothevideo
CompanyName:T witterIncCompanyTicker:T WT RSector:T echnologyIndustry:Internet
EventDescription:Q12016EarningsCallMarketCapasofEventDate:11.92BPriceasofEventDate:17.75
©2014TheStreet,Inc.Al l R ightsReserved Page10of22
adproducttogoaftermoredollars?Thanks.
AnthonyNoto (CFO):
Sure.IntermsoftheSuperBowlinparticularwehaven'tcalledoutthespecificperformanceofthat.OveralltheNFLforthefullseasonperformedverystronglyataTweet-impressionbasis,inadditiontotheliveaudiencethatwaswatchingTweetswhilealsothetelecastwindowwasopen.
AndsothosearetwothingsthatweanalyzeandofthetworeasonswhyweweresoaggressiveintryingtocreatetherelationshipwiththeNationalFootballLeagueinourfourthyear.That'sreallyextendingwhatwe'dalreadyhadforthreeyearsonAmplify.AndsotheNFLseasonwasarealsuccessonTweetimpressionsandthatliveaudiencemeasurement.
LetmeturnitovertoAdamontheonlinebudgets.
AdamBain (COO):
Yes,soontheonlinebudgets,theseareasetofbudgetsthatwedon'thaveexposuretotodaybecausetheyrequireacertainsetoffeaturesthatwe'reworkingonrightnow.Thesearefeatureslikedemographictargetingandvalidation,GRPandTRPtargetingandreporting,soit'safunctionofputtingthesefeaturesinplace.
Webelievethatwecantapintoincrementalvideobudgetswhenweputthosefeaturesinplace.ThefeaturesareactuallyindevelopmentrightnowandaregoingtobetimedtolaunchwithourNFLdealandourlive-streamingstrategyforthisfall.
AndasImentionedwe'realreadyseeinggoodresponsefromthemarketbythefactthatadvertisersarefundingforexampletheNFLdealwiththevideosideofthehouseinsteadofwherewetypicallypullmoneyfromontheonlineadbudget.
KristaBessinger (IR):
ThanksandthenextquestionwetakewillbefromPeriscope.Thequestionis,willyouincorporatePeriscopesduringtheNFLgames?
AnthonyNoto (CFO):
Thankyouforthequestion.ThegreatthingaboutTwitterandthethreebrandswehaveistheycanallworktogetherasitrelatestovideo,andpartoftherelationshipwiththeNationalFootballLeaguedoesincludePeriscopecontentshoulderprogrammingpre-gameandbehind-the-scenes,andthatwaspartofthedealthatwestructuredwiththem,andit'spartoftheotherdealthatwe'reworkingonwithotherlivesports,liveentertainment,andlivenewsandpoliticsopportunities.
Sowe'rereallyexcitedaboutleveragingallthreeelementsofitandit'soneoftheuniquethingsaboutTwitterthatwethinkcanpositionustocaptureourfairshareoftheseopportunities.
KristaBessinger (IR):
MarkMahaney,RBCCapitalMarkets.
AndrewBruckner (Analyst-RBCCapitalMarkets):
Hello,thisisAndrewonforMark.Justaquickquestion,withtheadditionoftheboardseatsandLeslieBerlandcomingon,wonderingwhatotherholesyou'relookingtofillonyourteam?AndwithregardtoLeslieBerland,ifyoucantalkaboutyourchangedmarketingstrategyifatall,oranyupdateonthe
CompanyName:T witterIncCompanyTicker:T WT RSector:T echnologyIndustry:Internet
EventDescription:Q12016EarningsCallMarketCapasofEventDate:11.92BPriceasofEventDate:17.75
©2014TheStreet,Inc.Al l R ightsReserved Page11of22
marketingstrategy?Thankyou.
JackDorsey(CEO):
Yes,I'lltakethefirstpart,thankyou,Andrew.We'recontinuingtolookfornewboardmembersandyou'llseemoreadditionsthisyear.We'rereallyproudoftheadditionsofHughandMarthatoourboard;givesusalotofguidanceandaccountabilitytowhatweneedtodoasaservice.Myfocusisalotonrecruitingthisyearandspecificallyintoengineeringandintoproducts,sowe'relookingforawholelotmoreleadershipthere.
AnthonyNoto (CFO):
Asthenitrelatestomarketingstrategy,aboutayearagowetalkedabouttheneedandopportunityforTwittertoclearlycommunicateourvalueanddeliverinaninstant,andwetalkedaboutthatforthefirsttime.Wetalkedabouttheimportanceofproduct,content,andmarketingallworkingtogethersynchronouslytomaximizetheimpacttobeabletodothat.
Lesliehascomeinandjoinedtheteamandhasalreadyhadanimpact.She'sintegratedbothouradvertisingcrossfunctionalgroups,marketingcrossfunctionalgroups,sothosefocusedonadvertisersandthosefocusedonconsumersintoonecohesivecrossfunction.
Andthey'redevelopingfirstprinciples,they'redevelopinganintegrativemarketingplan,butultimatelyitstiesbacktothatoverallstrategyofcombiningproduct,content,andmarketingtodeliverintegratedexperienceforourusers,bothloggedin,loggedout,andsyndicated,sothatwecanclearlycommunicatethatvalueanddeliverinaninstant.Sowe'rereallyexcitedabouthavingherontheteamandshe'salreadyhadanimpact.
AndrewBruckner (Analyst-RBCCapitalMarkets):
Thankyou.
KristaBessinger (IR):
JamesCakmak,MonnessCrespiandHardt.
JamesCakmak(Analyst-MonnessCrespiHardt):
Hi,thanks.Adam,justwantedtotalkabouttheGooglerelationship.IunderstandDCMisgoingintoalphatesthereinthecomingweeks.Canyoutalkaboutwhatweshouldexpectandhowaccretivethisrelationshipcanactuallybe,aswelookintothesecondhalfofthisyear?
AndthenIguess,JackorAnthony,ontheusers,thisisobviouslysomethingthatgetsalotofscrutinybutyouhadtheDAUs,theMAUs,butatthesametimeyoutalkedaboutthe800milliononandoffplatform.Isuserseventherightwaytothinkaboutit?Justhowdoyouguysthinkaboutitinternally,andisthisametricthatweshouldcontinuetowanttosee?Thanks.
AdamBain (COO):
HiJames,I'lltakeyourfirstone.SoontheDoubleClicksideasyourecallthere'stwopartsoftheDoubleClickdeal.DCMasyoumentionedwhichisaroundmeasurement,andDBMwhichisaroundadbuying.
SoletmestartwiththeDCMpiece,measurement.Inthequarterweexpandedthebetaoveradozenadvertisersandwe'verunhundredsofcampaignsnowthroughDCM.Wehaveseentwothings.One,whenmeasuringdesktopimpressionstodesktopconversions,thedatalooksaccuratethroughDCMand
CompanyName:T witterIncCompanyTicker:T WT RSector:T echnologyIndustry:Internet
EventDescription:Q12016EarningsCallMarketCapasofEventDate:11.92BPriceasofEventDate:17.75
©2014TheStreet,Inc.Al l R ightsReserved Page12of22
theresultsforTwitterforthesecampaignslooksstrong.Sothat'sgoodnews.
Whenontheotheredge,onothersideofthehouse,whenyoulookatmobileimpressionsthataremeasuredthroughDCM,thataremeasuringdesktopconversions,sothiscrossdevicemeasurement,whatwesawthroughthemeasurementperiodisthatsomethingthattheindustryoverallneedstoaddress,whichisthatthistypeofcrossdevicemeasurementoverallneedsworkfromanindustrystandpoint,andit'ssomethingthatwe'reworkingwithGoogletogetheron.
ItspartofthereasonwhywedidtheDoubleClickdealinthefirstplaceistohelpsolvesomeofthiscrossdevicemeasurementfortheoverallindustry.Thishitsusparticularlyinanacutewaybecause90%ofourimpressions,ouradimpressions,areonmobile.Socrossdeviceforusisareallyimportantpart.
OntheDBMside,GoogleengineersandTwitterengineersareworkingonthebuyingpieceforintegration.Webelieveit'llbeinbetainQ3.
AnthonyNoto (CFO):
Asitrelatestoyourquestiononusers,weliketorefertoitastheworld'sbestconnectedaudience.We'refocusedondrivingrepeatusageofthatconnectedaudience,andIdon'twantconfuseanyone,whenwesayconnectedwemeanconnectedtoeachother,notjustconnectedtoadigitalplatform.
Andthevalueofhavingthatconnectedaudienceallowsustobetheplacetofindoutwhat'shappeningintheworldrightnow,becauseconversationsarelive,commentaryislive,andittravelsaroundinstantlybecausetherearesyndicatedpartnersandbothourloggedoutandloggedinexperiences.
Sowe'restillabsolutelyfocusedontotalaudience,butwewanttoemphasizethepointthatwewantittobethebestconnectedaudience,whichreallyreflectsourpointofdifferencetoallthethoseaudiences.
KristaBessinger (IR):
Great,thankyou.Andthenextquestionwe'lltakefromTwittercomesfromtheTwitteraccountofEchoToAll,andheorsheasks,canyoutalkabouttheprogressthatyou'remakingondeveloperrelations?
AdamBain (COO):
Sure.SowerecentlyannouncedwithFabricthatwe'vecrossedoveranimportantmilestone,whichisFabricisnowtouchingover2billiondevices,whichisareallyimportantmilestoneanditshowsthatFabricisindispensablefordevelopersacrosstheboard.
TheotherpieceofourdeveloperrelationsismovingFabriccustomersalsothroughmonetizationtothedegreethatthey'relookingforhelp.UpfrommonetizationwesawstronggrowthinthequarterfromMoPub.Theamountthatwepaidtopublishersgrew80%year-on-yearfromMoPubsomoreaheadIthinkthere.
KristaBessinger (IR):
DanSalmon,BMO.
DanSalmon (Analyst-BMOCapitalMarkets):
Heyguys,goodafternoon.AcoupleofinitiativesyoumentionedwereespeciallyIthink,Adam,tohelpthevideobusiness,we'reexpandingdemographicandverification.MightthatbesomethingthatmerelypiggybacksonyourrelationshipswithNielsenandMoatoraretherenewthingstobeaddedthere?
Andthenmaybejustonefollow-upontherenewaloftheholdingcompanyupfrontrelationships.Just
CompanyName:T witterIncCompanyTicker:T WT RSector:T echnologyIndustry:Internet
EventDescription:Q12016EarningsCallMarketCapasofEventDate:11.92BPriceasofEventDate:17.75
©2014TheStreet,Inc.Al l R ightsReserved Page13of22
interestedtohearhowmuchoftheuptickinspendfromthemandotherlargebrandadvertisersthroughthatprocesswascenteredaroundfootballandmaybeifthere'sawaytohelpusgaugemaybewhatasame-storesalestypeofnumbermightbeforthat?
AdamBain (COO):
Sure,soonthefirstone,Dan,onthedemographictargetingandalsoverificationofaudiences,itisgoingtobeanexpansionofourNielsenandMoatrelationshipsothatwecanbringsomeofthethingsthatvideoadvertisersarelookingtomeasureontoTwitterthathasn'tbeenavailablebeforeenmasse,andthat'soneofthethingswe'reteeduponforQ3asweopenupourvideoplatforminamajorwaytoalsocoincidewithourNFLdeal.
IntermsoftherenewaloftheholdingcompanyupfrontswedidthosebeforeweannouncedtheNFLdealandasImentionedthey'reup40%year-on-yearwhichindicatessomebackhalfopportunity.Thoseupfrontsarecenteredhoweveraroundvideoandsotheworkthatwe'vedonewithmarketersoverthelastcoupleofquartershasshownagreatresponseandsoIthinktheagenciesarelookingatthatandhavingenoughconfidencetoinvestinTwittergoingforwardespeciallyaroundvideo.
DanSalmon (Analyst-BMOCapitalMarkets):
Okaythanks,Adam.
KristaBessinger (IR):
PeterStabler,WellsFargo.
PeterStabler (Analyst-WellsFargoSecurities):
Thanksfortakingthequestion.Wantedtogototheguidance.Couldyouhelpmereconcileacoupleofthingshere?Sowe'rehearingprettystrongcommentaryregardingROI,newadvertisingproducts,measurement,etcetera,yetthesequentialguideisabitperplexingtous,asevenmaturemediacompaniesgrowing3%to5%ayearcanputupsequentialgainsinQ2.Soisthereasuggestionherethatcurrentadvertisersarepullingbackspendingasyouaddnewadvertisers,orifyoucouldjustprovidealittlemorecolorhere,that'dbehelpful.Thankssomuch.
AnthonyNoto (CFO):
Sure.Intermsoftheguidance,itreflectsacoupleoffactors.FirsttheresultsinQ1wereatthelowendofourexpectedrange.Theunderperformancerelativetothehigh-endoftheexpectedrangeoreventhemid-pointreflectedaweakMarch,andthat'sthemonthofthequarterthatunderperformed.
Obviouslywe'vegottenthroughAprilandhaveasenseforwhereAprilis,andthenexttwomonthsarereallycriticaltoachievingthefullquarteroutlookthatweprovided,orexceedingit.Andsowe'reprovidingyouthenear-termupdatethatwehave.Ithinkasitrelatestoadvertiserhealthandthestateofdemandfortheplatform,Adamcantalktothisinmoredetail.
ButIwouldjusttellyouthesamethingwetalkedaboutlastquarter.Wehaveanumberofdifferentchannels,anumberofdifferentgeographies,andourlargestchannelandourlargestgeographyisnowaboutdrivingshareofwallet,andthat'sourdirectsalesorganizationintheUS.Andsothepenetrationgrowthofthoseadvertisershaslargelyrunitscourse,andwe'refocusedondrivinggreatershareofwallet.
Andsosomeoftheslowdownthatyouseeisareflectionofthefactthatwe'removingfromtwodimensionsofgrowthforthatlargestgroup,largestdollarspendofadvertisers,toonedimensionof
CompanyName:T witterIncCompanyTicker:T WT RSector:T echnologyIndustry:Internet
EventDescription:Q12016EarningsCallMarketCapasofEventDate:11.92BPriceasofEventDate:17.75
©2014TheStreet,Inc.Al l R ightsReserved Page14of22
growth.
AdamBain (COO):
AndPeterIwouldjustaddontopofwhatAnthonyjustmentioned,inourlargestmostmaturebrandchannelsweactuallysawgrowthinQ1onayear-on-yearbasisandweexpectthattocontinue.
EssentiallywhatweexpectinQ2howeveristhatmoreoftheseadvertiserswilltradeupfromtheselegacybrandPromotedTweetsintoPromotedVideoproducts.Againwethinkthisisagreatthingfortheplatformsincevideoconsumeslessinventory.It'sagreatthingforthosemarketers,theyseegreatROIwhentheyusevideoversustraditionalPromotedTweetproducts,andit'salsobetterforconsumers.ConsumersreportenjoyingthevideoadexperienceeventoagreaterdegreethanwhatweseeintraditionalPromotedTweets.
PeterStabler (Analyst-WellsFargoSecurities):
Thankssomuch.
KristaBessinger (IR):
Thanks.Andthenextquestionwe'lltakeisfromTwitter.ItcomesfromtheTwitteraccountofNeilCameronandheasks,doesartificialintelligencehaveamajorparttoplayinyourvisionforcustomerserviceonTwitter?
JackDorsey(CEO):
That'sagreatquestion.We'rereallyexcitedaboutmachinelearninganddeeplearningandalltheadvancesintechnologytomaketheexperiencebetter.Andit'sbestwhenthey'reappliedinavery,verythoughtfulway.Twitterhasalwaysbeenphenomenalforthepastnineyearsaroundcustomersupport.
We'vehadpeoplecomeontotheplatformtotalkabouttheirservice,totalkaboutabrand,totalkaboutaproducttheyjustbought,andthebrandsactuallyhaveaconversationwiththem.Andjustafewmonthsagowereleasedanupdatetothatexperiencewhereanybrand,anycompanycantakeacustomerserviceTweetprivateandactuallyhandlethesituationwiththecustomerprivatelyindirectmessaging,andalsogivethemfeedbackontheexperiencesoacompanycanknowhowwellit'sdoing.
Wethinkthat'sagreatwaytostart,butwe'realwayslookingfornewtechnologiestoapplytomakethateasierforcompaniestoaddressalloftheTweetsandtoaddressallthecustomersthattheyseeontheplatformonadailybasis.
KristaBessinger (IR):
YoussefSquali,CantorFitzgerald.
Youssef Squali(Analyst-CantorFitzgerald):
Thankyouverymuch.Twoquestionsplease.FirststartingwithAdam,giventhefocusonvideo,onPromotedVideo,canyoujusthelpus,one,understandhowyouactuallypricevideoontheplatform,andmaybethedifferential,ifthereisone,inpricingbetweenPromotedVideoandthePromotedTweetsconsideringthemigrationyoujustspokeabout.
AndthenAnthony,IthinkontheMAUissue,youtalkedaboutthemajordriversbeingseasonalityinmarketinitiatives.Canyouhelpusjustparseoutalittlebitwhatthesemarketinginitiativesthathadanimpactonthequarterwere,andthenwhenyousaynounusualtrendsyou'veseeninQ2whichisthereasonyou'renotnecessarilyguidingtoMAU.Arewetounderstandbythatthatwe'rebacktonormal
CompanyName:T witterIncCompanyTicker:T WT RSector:T echnologyIndustry:Internet
EventDescription:Q12016EarningsCallMarketCapasofEventDate:11.92BPriceasofEventDate:17.75
©2014TheStreet,Inc.Al l R ightsReserved Page15of22
seasonalityforthatmetric?Thankyou.
AdamBain (COO):
Yes,great,I'lltakethefirstone.Sointermsofhowwepriceourvideoproducts,they'repricedonacostpervideoviewbasisversustheseolderlegacybrandPromotedTweetsarepricedonacostperengagement.
We'veseenvideobeamoreeffectiveadunitformarketers,especiallywhenmeasuringeitherthemindorthewallet.Youknowwe'veseenvideonowisadoublingofadrecallversustraditionalPromotedTweets.Marketersthatmovedintovideoalsosawalmosta30%liftinmessageassociationoradassociationversustraditionalPromotedTweets.Andthenlastlyan18%liftinawareness.Soultimatelyit'shelpingdriveallaspectsofamarketer'scampaignandobjectives,andvideoisjustperformingmuchbetter.
AnthonyNoto (CFO):
Youssef,onyourquestionasitrelatestomarketinginitiatives,acoupleoffactors.ThemarketinitiativesthatimpactedMAUgrowtharereallyaboutdigitalmarketinganditfallsintothreebuckets,performancebasedmarketing,digitalvideoads,aswellasdirectmarketing.
StartinginAugustof2014westartedtobuildaninternalteamthatcoulddodigitalandperformancebasedmarketingatscale.We'veslowlybuilttheexpertise,thedata,andthelearningtobeabletodothatatareallyeffectiveraterelativetolifetimevalue.Andsothat'swhatwerefertowhenwesaymarketinginitiatives.
AsrelatestoMAUguidancedoesnotmuchothercolorformetoprovideyouotherthaninthepastquartersthere'sbeensometypeofunderlyingtrendthatwasunusualthatweneededtopointoutandwe'rejustsayingthere'snotanunusualunderlyingtrendthatwasnecessaryforustopointoutforthisquarter.
Youssef Squali(Analyst-CantorFitzgerald):
Allright.Thankyouverymuch.
KristaBessinger (IR):
BrianPitz,Jefferies.
BrianPitz (Analyst-Jefferies):
Thanksforthequestion.Earlierthismonthtwonewboardmemberswereappointed.IthinkJackalsohintedthattherearemoreadditionstocomesoon.Anycoloronwhatotherskillsetsyou'relookingfortocompletetheteam,oranyinsightsonwhatyou'relookingfor?Thanks.
JackDorsey(CEO):
Thanksforthequestion,Brian.We'recontinuingtolookforpubliccompanyexperience,forglobalinternationalpolicyexperience,mediaexperience,morethevoiceofthepersonontheplatformthatwefind,sothatwecancontinuetobuildtherightproductandgettherightguidanceandperspectivefromtheboard,andwe'recontinuingtolookformorediversityonourboardaswell.
BrianPitz (Analyst-Jefferies):
Great,thanks.
KristaBessinger (IR):
CompanyName:T witterIncCompanyTicker:T WT RSector:T echnologyIndustry:Internet
EventDescription:Q12016EarningsCallMarketCapasofEventDate:11.92BPriceasofEventDate:17.75
©2014TheStreet,Inc.Al l R ightsReserved Page16of22
Thanks,andthenextquestionwe'lltakeisfromTwitter.ItcomesfromtheTwitteraccountofNeilDoshiandheasks,canyoudiscusstheSMBopportunity?Howistractionandwhataresomeofthechallenges?
AdamBain (COO):
Sure.OntheSMBsidewewereuponayear-on-yearbasisoverallinactiveadvertisers,anditwasdrivenbyourSMBinitiatives.
SMBforusisanexcitingopportunitybecausewe'veidentifiedcloseto9millionbusinesseswhohavesetupshoponTwitterandareusingitorganically.Ourgoalistomovethose9millionbusinessesthroughthefunneltobecomeactiveadvertisersontheplatform.
AswethinkabouttheroadaheadinSMB,weseetheSMBeffortmirroringoureffortsindirectresponse.Aswe'veseensofaralotofthespendfromourSMBcustomersareintothingslikeourwebsitecardobjective,soourDRobjective,soaswemakeimprovementstotargetingmeasurementandalsoexposingthoseDRadvertiserstoTwitter'stotalaudiencewethinktheSMBbusinesswillgrowrightalongwithit.
KristaBessinger (IR):
KenSena,Evercore.
KennethSena(Analyst-EvercorePartnersInc.):
Thankyou.YoushowedaniceEBITDAleverageinthequarterbutInoticethatoverallR&Dspendisdownabout8%year-on-year.Sojustgiventhesizeoftheopportunitiesthatyouciteintheletterandtheinvestmentsthataremadebycompetitors,doyoufeelyou'reinvestingenough?
Andthenwemayhavemisseditbutwedidn'tseeanoffnetworkrevenueorTACdisclosure,Anthony,ifyoucouldprovidethataswell,that'dbegreat,thanks.
AnthonyNoto (CFO):
Sure,I'lltakethesecondquestionfirst.OurTACwasup57%andthatwillbeprovidedinthedetaileddisclosuresthatareavailableonourIRwebsite.
AsitrelatestoR&Dexpensewewentthrougharestructuringlastyeartorightsizetheorganizationsowecouldfocusondeliveringtheproductroadmapthattheteamhasbuilt.Wefeellikewehavetherightorganizationbehindthat.We'realwayslookingforgreattalentandretaininggreattalentandwe'llcontinuetofocusonthat.
InterestinglyenoughdespitethechangeinR&Dexpense,thenumberofsoftwareprojectsthatarebeingworkedoninthefirstquarterofthisyearthatwerestarted,doubledrelativetowhattheywereinthefourthquarter.Andinthethirdquarterwehadveryfewbecausewewereinthetransitiontimeperiod.
Sowehaveaverysizableengineeringproductanddesignteam.Theirworkisfocusedonourproductroadmap.It'sagreatalignmentandthat'sbestreflectedinthefactwehadsuchanincreaseinsoftwaredevelopmentprojectsinQ1.
KennethSena(Analyst-EvercorePartnersInc.):
Great.Thankyou.
KristaBessinger (IR):
JohnBlackledge,Cowen.
CompanyName:T witterIncCompanyTicker:T WT RSector:T echnologyIndustry:Internet
EventDescription:Q12016EarningsCallMarketCapasofEventDate:11.92BPriceasofEventDate:17.75
©2014TheStreet,Inc.Al l R ightsReserved Page17of22
JohnBlackledge (Analyst-Cowen):
Great,thanks.Twoquestions.FortheDoubleClickpartnerships,willeithertheDCMorDBMpiecesbeoutofbetain2016,orarewelookingata2017eventatthispoint?
Andthenthesecondquestionwouldbe,haveyousaidwhatpercentofadrevenueistraditionalPromotedTweetsandwhatwastherateofchangeforthatadrevenueonayear-over-yearbasisin1Q?Thankyou.
AdamBain (COO):
Yes,soontheDoubleClicksideDCMisinbetarightnowasImentioned.We'veexpandeditbeyondadozenclientsandahundredcampaigns.We'regoingtocontinuetoexpandthebetaout,butwe'regoingtowatchthecrossdevicemeasurementpieceverycarefullyasImentioned.
Foruswhatwewanttomakesurewhenamarketer,especiallydirectresponsemarketer,runswithusthroughDCMisthattheyfullyunderstandthattheirmobileimpressionsthey'rerunningonTwitterofwhich90%usuallyoftheirimpressionsareonmobile,willmaptotheconversions,andthey'reabletodothemathcorrectlytogettotheconversionnumber.
OntheDBMside,engineeringishappeningrightnowtogettheDBMpipesinplace,soweanticipateabetaofthatinQ3andthenasmarketersseegoodROI,we'llopenitupfromthere.
AnthonyNoto (CFO):
AsitrelatestothelegacyPromotedTweet,bothrevenueintermsofyear-over-yeargrowthrate,whatI'dsayit'sstillaveryviableformatforadvertisingpartners.It'sjustbecoming,theirspendingisbecomingmorediversified.We'reseeingitmoveawayfromthattothesehigherperformingautoplayvideoadswhichareequallyvaluable.Andsothere'salittlebitofamixshift.
Butthatoverallpieisunderpressureandit'sstillasizablepieceofourrevenueandtohavethispointwe'reexcitedabouttheproductroadmapwehaveontherevenueproductside,wehopetoseethatdeliveredoverthecourseoftheyear.Butthatonelegacypromotedpieisunderpressure.
JohnBlackledge (Analyst-Cowen):
Thankyou.
KristaBessinger (IR):
Thanks.Thenextquestionwe'lltakeisfromTwitter.ItcomesfromtheaccountofRichGreenfieldandheasks,yourstrategyandfocusisreallycenteredonlive.HowdoesFacebook'sdesiretoownlifeimpactTwitter?
JackDorsey(CEO):
Thanks,Rich.We'vebeendoinglivefor10years,andwebelievewehavealeadershippotential.Wehavealeadershippositioninit,butit'snotjustaboutshowingaliveevent.It'salsoabouthostingaconversationaroundaliveevent.
Twitterhasalwaysbeenthebestplacetoseewhat'shappeningimmediately,toseewhat'shappeninginstantly,andtobringpeopletogetheraroundaparticularsharedexperience.Andaswetalkedaboutlasttime,wethinktheeasiestwaytogetwhatTwitteris,isreallytoshowaliveevent.
CompanyName:T witterIncCompanyTicker:T WT RSector:T echnologyIndustry:Internet
EventDescription:Q12016EarningsCallMarketCapasofEventDate:11.92BPriceasofEventDate:17.75
©2014TheStreet,Inc.Al l R ightsReserved Page18of22
Showpeoplethegreataccountswhoareprovidinginsightthatyoucan'tfindanywhereelse,youcan'tfindinyouraddressbook,butyouactuallymeetonTwitterthroughthatexperience.Toconnectthemthroughafollow,andalsotoencouragetheminaconversation.
Andthatisexactlywhatwe'refocusedonmakingsurethatwecontinuetodo,becausewearepublicandbecausewearedistributedandbecausewearesimple,wearethefastestwaytoseethatevent,butitalsocangoeverywhere.Soitcanreachthat800millionaudiencethatwecontinuetogrowandcontinuetofocuson.
Andthenwe'reworkingonmakingsurethatwehavethebestexperienceoutthere,andusingtechnologyappropriatelytoincreasethatexperienceandtheenjoymentoftheexperience.
Periscopeisagreatexampleofthis,wherewethinkwedohaveasignificantleadershippositioninlive-streamingvideo,andwewanttomakesureit'sthebest,notonlyforbroadcastersbutfortheirfansandthefanbasethatwatchthosePeriscopes.
KristaBessinger (IR):
MarkMay,Citigroup.
MarkMay(Analyst-Citigroup):
Thanks.Ijusthadonequickquestionregardingyourcommentsintheletterthatyousawsoftnessduringthequarterfromsomeofthelargebrandadvertisers.Wouldyousaythatthatiskindofareflectionofwhat'shappeningatthemacrolevelorit'smorecompanyspecific,forinstancerelatedtothePromotedTweetstransitionthatyouhavereferenced?Thanks.
AdamBain (COO):
Yes,IthinkforusitreallyisaroundthetransitionfromtraditionallegacybrandPromotedTweetsintoPromotedVideo.Essentiallywhatweseetheadvertisersdoingistestingintothesehigherperformingunits.Theyhaven'tgrownthespendyet.
Webelievethatnewbudgetwillbeaddedwhensomeoftheotherfeaturesthatwehaveinplace,Italkedabout,liketheGRPbuyingorsomeofthedemographictargetingandverification.Intermsoftheeconomy,Italkedalittlebitaboutit--
AnthonyNoto (CFO):
--whatI'daddtothatisobviouslywewanttoseeallofourpeersreportandseealsowheretheresultsare.Whenwelookatourtop10verticalcategories,QSR,quickserverestaurantsaswellasretailweretwocategoriesthatperformeddecidedlylowerthantherestoftheoverallbusinesswhicharemacrodrivencategories.Sototheextentitimpactedeveryone,we'llhavetowaitandsee,butthat'stheonlyevidencethatwehaveinourresults.
MarkMay(Analyst-Citigroup):
Thanks,Adam,thanks,Anthony.
KristaBessinger (IR):
RonJosey,JMPSecurities.
RonJosey(Analyst-JMPSecurities):
Great,thanksfortakingthequestion.Ithinkyoumentioned,Jack,earlierthatposttheNFL
CompanyName:T witterIncCompanyTicker:T WT RSector:T echnologyIndustry:Internet
EventDescription:Q12016EarningsCallMarketCapasofEventDate:11.92BPriceasofEventDate:17.75
©2014TheStreet,Inc.Al l R ightsReserved Page19of22
announcementotherleaguesandliveeventsreachedouttoyouall.Justwondering,canyoutalkabouthowTwitterisviewingsponsoredcontentversuspromotingthecontentthatusersaregeneratingviaMomentsandothertools?Thankyou.
AnthonyNoto (CFO):
Sure.Whydon'tIhopinthere,I'mnotexactlysurewhatyoumeanbysponsoredcontent.Weobviouslyhaveanadmodelthatmonetizesincrediblywell.It'llworkseamlesslywiththelivesports,livepoliticsandnews,aswellasourliveentertainmentproduct,bothintheformatthatwealreadyhave,aswellasautoplayvideo.
Andsotheopportunitytocreateeconomicvalueforourpartnersreallyfallsintoafewbuckets.First,wecanhelpthemreachayoungeraudiencethat'shardtoreach.Alargepercentageofourusersarethemillennialdemographic.Wecanreachaglobalaudience,andwecanreachamobileaudienceandreallyextendthereach.Wecanalsohelpdrivetuneintothosethatdohavelineartelevision,andareawayfromhome,ornotawareoftheprogrammingbeingon.Andofcoursewecanalsohelpthemgeneratemorerevenue,bothdirectlyandindirectly.
Andthatvalueproposition,inadditiontothethingsJacktalkedaboutintermsoftheinterestgraphandknowingwhoisactuallyinterestedinthatcontest,specificallybecausethey'refollowingthosetypesofaccounts,andlookingatthatspecifictypeofTweet,isreallypowerfulforustodeliverthemacompletesolution.
AdamBain (COO):
Ron,oneotherthingI'dmentionisintermsofoverallsponsoredvideocontent,wehadanothersuccessfulquarterofAmplify.Wenowareover300Amplifyvideopartnerssothisispremiumvideocontentthatpartnersarebringingontheplatform,sometimesexclusivelyontoTwitter.Andit'savailablenowin25countriessotrulyaglobaloffering.OverallweranhundredsofcampaignsinthequarterandwesawgreatcampaignsaroundMarchMadness,theGrammys,andSuperBowl.
Aswethinkabouttheyearahead,certainlythere'sabunchofinterestingeventscomingup,butthere'salsoabunchofalways-onopportunityforAmplifypartnerstospeakdirectlytotheiraudiencesandthenalsotocreateawin-winwiththemaroundmonetization.
RonJosey(Analyst-JMPSecurities):
Thanks.
KristaBessinger (IR):
Okay,we'lltakethenexttwoquestionstogether.They'reactuallyonefromPeriscope,onefromTwitter,fromtheaccounttmcmill81butthey'reveryrelated,soquestionfromPeriscopeis,areyouguysplanninganyacquisitionsalaPeriscope?AndthequestionfromTwitterisaroundplanstousethe$3.5billionincash.
AnthonyNoto (CFO):
Sure,theyaredefinitelyrelated.ThefirstpointI'dmakeisthatacquisitionshavebeencriticalincreatingvaluefortheInternetsector,consumerinternetsector,overthelasttwodecades.Manyofourcompetitivepeershaveboughtassetsattheveryearlystagesthathaveresultedinbillionsofdollarsofvalue,andTwitterhasbeenthesame.
TheacquisitionofVine,theacquisitionofPeriscope,ofFabric,arefoundationalacquisitionsthatare
CompanyName:T witterIncCompanyTicker:T WT RSector:T echnologyIndustry:Internet
EventDescription:Q12016EarningsCallMarketCapasofEventDate:11.92BPriceasofEventDate:17.75
©2014TheStreet,Inc.Al l R ightsReserved Page20of22
allowingustocreatevalueforshareholdersbothnowandintothefuture.Andsothefactthatwehavetheamountofcashinourbalancesheetover$3.5billionleavesuswiththestrategicoptionalitytolookforthoseassetsthataregamechanginginthewayPeriscopeis,inthewayFabricis,aswellassomeofourotheracquisitions.
Andwe'refocusednotjustonconsumercapturedevicesbutalsofocusingonotheropportunitiesthathavescaledaudiencetoleverageourgreatmonetizationvehicle,andwe'realsofocusedonadtechnologytocontinuetobuildoutouradtechstack.Attheendofthedayourgoalistobeaone-stopshopforadvertisingandhavingbothownedandoperatedinventory,thirdpartyinventory,andadtechstackthatcanservebothofthoseconstituenciesisreallycritical.
KristaBessinger (IR):
AaronKessler,RaymondJames.
AaronKessler (Analyst-RaymondJames):
Yes,thanksguys,acouplequestions.Firstcanyougiveusanupdateontheloggedoutusermonetization,Ibelievethatwasinbetalastquarter,isthatstillinbeta,what'stheperformancethere,maybetimingtakingthatoutofbeta?
AndjustifyoucanprovideanupdateontheUIchangesintermsoffixingthebrokenpartsyoureferredtolastquarterspecificallythe@[email protected].
AdamBain (COO):
HeyAaron,I'lltakethefirstpartwhichisaroundtheloggedoutmonetizationupdate.WecontinuetoexpandthebetaacrossQ1.Weareencouragedbytheperformance.Whenyoulookatcostperclickrates,forexampleoneoftheDRobjectivesthatwehave,theCPCsarenearlyidenticalforloggedinandloggedoutfromasustainedbasisacrossthequarter,whichisagoodindicationfromadvertisersthatthey'reseeinggoodvaluefromloggedoutexperiences.
Inordertomakethatopportunityorrealizethatopportunitywerealizethatweneedtoinvestmoretoincreasetheamountofloggedoutimpressionsandoverallscaleoftheoffering.
JackDorsey(CEO):
Andonthebrokenwindowsandtheuserexperienceinparticularwe'relookingalotatconversations,conversationsisahugepartoftheplatformandthat'swherealotoftheconfusingaspectsofTwitterarethatweknowhasbeeninhibitingmoreusage,andyoushouldexpecttoseealotmoreupdatestotheconversationmodulesoverthisyear,andwe'rereallyexcitedtopushthemupbecausetheyclarifyawholelot,andwe'remakingconversationontheplatformaloteasier,alotmoreexpressiveaswell.
Wefocusedalotofourenergyrecentlyontheonboardingexperience,andwe'veseensomeprettymeaningfulgainshere.Wesawover48%increaseinfollowsand56%increaseinmutualfollows.Mutualfollowsarereally,reallyimportanttoretentionbecauseyou'regettingthatconstantfeedbackandyoucanhaveconversationontheplatformaroundit.Sowhatwe'redoingononboardingintotheflowisworkingandwe'regoingtocontinuetostrengthenthat.
AaronKessler (Analyst-RaymondJames):
Great,thankyou.
KristaBessinger (IR):
CompanyName:T witterIncCompanyTicker:T WT RSector:T echnologyIndustry:Internet
EventDescription:Q12016EarningsCallMarketCapasofEventDate:11.92BPriceasofEventDate:17.75
©2014TheStreet,Inc.Al l R ightsReserved Page21of22
JamesLee,CLSA.
JamesLee (Analyst-CLSA):
Great,thanksfortakingmyquestion.ThisquestionisforAdamspecifically,withvideoadsrampingIassumeageandgendertargetingwouldbecomemoreimportant.Iwaswonderinghowdoyouaddressthatchallengewhenyou'relogindataisalittlebitmoreimplicit,andgiveusjusthowaccurateyouareintermsofpredictinggrowthfactors,andalsoonvideoadvertising,Adam,howmuchofyourTVorvideocampaignrightnowiscompaniontoTVversusstandaloneonyourplatform.Thanks.
AdamBain (COO):
Soonthefirstoneintermsofvideo,todoageandgenderwedoaskTwitterusersnowtoinputtheirbirthday.There'saspecialfeatureontheplatformwheretheygetbirthdayballoons.Thatdatahasbeenusefulintermsoftargeting.Genderweactuallyarehighlypredictiveonauser'sgenderjustbasedontheaccountstheyfollowandsomeotherfeatures.
Whatwe'reworkingonintermsofvideoismakingsureourdataassetmatchesthevalidationserviceslikeNielsen'sDAR.
Andonthesecondone,isthataquestionmoreaboutourconsumermarketingorsomeotherthing?
JamesLee (Analyst-CLSA):
No,it'smorevideoadvertising,whenyoutotalktoadvertisersingeneralaretheydoingparallelcampaignsontheirTVandalsoonyourplatformatthesametime,doyouhaveacompanionplatformorisitastandaloneplatform?
AdamBain (COO):
Yes,greatquestion,James.Yes,weareseeingmarketerslineupcampaignstogether.Thishashistoricallybeenanopportunityforusingeneral.What'sinterestingthoughiswestillseeatonofunderperformingdisplayadvertisingoutintheworld,andsowhatweseehappeningismoneyismovingoutofdisplayadvertising,traditionaldisplayadvertising,intocategorieslikethis.AndsomarketersultimatelyarelininguptheirTwitterspendwiththeirTVspend.
Essentiallywhatwe'vedonenowiswe'veproventhatwealreadyknowthere'sgreatTwitterROIwhenyoudothat,butthere'salsoprovengreatTVROI,andwe'vedoneabunchofresearchacrossmultiplecategories,whetheritbeautoorconsumerpackagedgoodstoshowwhenadvertiserslineuptheirbuysinthatway,itactuallyledtoinsomecasesovera10%liftintheirTVROI.
JackDorsey(CEO):
Allright,that'sallfornow,thankyouallforjoiningusandwelookforwardtotalkingwithyounextquarter.
Operator :
Ladiesandgentlemen,thankyouforparticipatingintoday'sprogram.Thisconcludestheprogram.Youmayalldisconnect.Haveagoodday,everyone.
Allrightsreserved(c)2014TheStreet,Inc.
Pleasefeelfreetoquoteupto200wordspertranscript.Anyquoteshouldbeaccompaniedby"ProvidedbyTheStreet"andalinktothecompletetranscriptandwww.thestreet.com.Anyotheruseormethodof
CompanyName:T witterIncCompanyTicker:T WT RSector:T echnologyIndustry:Internet
EventDescription:Q12016EarningsCallMarketCapasofEventDate:11.92BPriceasofEventDate:17.75
©2014TheStreet,Inc.Al l R ightsReserved Page22of22
distributionisstrictlyprohibited.
THEINFORMATIONCONTAINEDINEACHWRITTENORAUDIOTRANSCRIPT(the"TRANSCRIPT")ISAREPRODUCTIONOFAPARTICULARCOMPANY'SCONFERENCECALL,CONFERENCEPRESENTATIONOROTHERAUDIOPRESENTATION.THETRANSCRIPTSAREPROVIDED"ASIS"AND"ASAVAILABLE"ANDTHESTREETISNOTRESPONSIBLEINANYWAYNORDOESITMAKEANYREPRESENTATIONORWARRANTYREGARDINGTHEACCURACYORCOMPLETENESSOFTHETRANSCRIPTSASPRODUCED,NORTHESUBSTANCEOFAPARTICULARCOMPANY'SINFORMATION.
THETRANSCRIPTSAREPROVIDEDFORINFORMATIONALPURPOSESONLY.THESTREETISNOTPROVIDINGANYINVESTMENTADVICEORENDORSINGANYPARTICULARCOMPANY.