Our Complete Guide To Selling Your Home

www.ParkerAndKlein.com

PARKER

REAL ESTATE

& KLEIN

Welcome to Parker & Klein Real Estate!We are so pleased you contacted us about selling your home. This informative booklet will help you learn about the process and how we can help as your REALTORS.

These are the five most important things you should know about Parker & Klein Real Estate:

Our marketing plan to sell your home Marketing is an important part of any business, yet many Realtors do nothing more than list your home without a real marketing plan in place. Turn to page 9 to read about our comprehensive marketing plan to sell your home.

Our promise to keep you informed We won’t just list your home and call you when there is an offer. We’ll keep you updated on what’s going on, how much interest there’s been, and what we’re doing to get your home sold. You’ll speak with us at least once a week to discuss the progress of your sale.

Our 24-hour personalized database If you want to know what kind of interest your house is getting, you can find it- any time of day. We have created an online database that details everything you want to know -- how many phone calls we’ve received, how many people came to your open house, how many showings were held, and what feedback we have received.

Our ethics and education We pride ourselves on being the most ethical and trustworthy Realtors in the business. We want you to be happy with the sale of your home, and with the service we provide. Turn to page 19 to read our Realtor Code of Ethics. We also strive to stay on top of marketing and technology trends by attending classes, seminars, and online training each year.

We want to be your Realtors for Life Our relationship doesn’t end the day of your closing. We work to maintain relationships with our clients, and offer educational get-togethers throughout the year. We’ll also be here for you to answer your questions and take your referrals. We are confident that the next time you need to buy or sell a home, you’ll call your “Realtor for Life.” There is a lot of information in this booklet to help you get started, but here is what you can expect as we work together:

• We’ll meet to review and discuss your questions. Then we will confirm that we will be working together to sell your home.

• After I have supplied you with a comparative market analysis, absorbtion rate and other important data, we will work together on appropriate pricing for your home.

• Finally, we’ll discuss what you can do to your home to help it sell quickly and at the price you want.

Thank you for the opportunity to share our expertise with you.

We look forward to working with you!

Ashley S. Parker502.345.8952

Ashley@ParkerAndKlein.com

Jacqueline W. Klein502.802.6752

JKlein@ParkerAndKlein.com

PARKERREAL ESTATE

&KLEIN

TABLE OF CONTENTSSECTION 1

Making Your DecisionChoosing Your Realtor 1

How it Works 2My Resume 3

Why Parker & Klein? 4Professional Marketing Fee 5

Pricing Your Home 6-76-Week Marketing Plan 8-9

Marketing Materials 10

SECTION 2Working With Parker & Klein Real Estate

Let’s List Your Home 11Tips to Help You Sell 12-13

Accepted Contract 14

SECTION 3 The Sale and Move

What Happens Next 15Closing Checklist & Moving Tips 16-17

SECTION 4Documents and Miscellaneous

Realtor Code of Ethics and References 17 Your Contact Information 18

12 Month Utility Log 19Listing Documents 20-29

Notes and Questions 30

SECTION 1Before you select your Realtor, here are some questions to help you choose the right Realtor for your needs:

• How long have you been selling residential real estate? Is this your full-time job?

• What certifications and designations do you have? • How many days does it take you to sell your homes vs. the

overall market average? • On average, how close to the list price do your homes sell? • What marketing strategies will you use to sell my home?

How will you keep me updated about the progress of the sale of my home? How often will you update me, and by what means?

• How often do you represent both the buyer and seller in the same transaction?

• What is your business philosophy? These questions are essential to choosing a Realtor who will work to sell your home fairly, and with your full trust.

The Parker & Klein Real DifferenceOUR MISSION STATEMENT

Our Mission is to live the philosophy of “Realtor for Life,” to deliver it with care and respect for our clients; and to achieve results beyond the ordinary while maintaining a personal and professional balance in life.

OUR PROMISE: NO DUAL AGENCYPart of our Mission is to be completely fair to our buyers and sellers. One of the biggest ways we are different from other Realtors is that we strive not to have the same agent represent both the buyer and seller in the same transaction.

Legally, one agent can represent both the seller and the buyer -- it’s called being a dual agent. Both parties deserve an independent agent who will look out for their best interests. That’s why we feel so strongly about not offering dual agency with one agent. If one of my buyer clients is interested in making an offer on the home I’m selling for you, I will refer that client to another agent. This ensures I have only your best interests in mind.

Making Your DecisionCHOOSING YOUR REALTOR-ASKING QUESTIONS

{ }

1

“Thanks for being

my Realtor for life!”

After closing, I am happy to help you with anything else you may need relating to the sale of your home, moving, or getting settled. I’m also eager to help friends and family you refer to me with their real estate needs, so please pass along my name.

HOW IT WORKS I appreciate you considering listing and marketing your property with me and look forward to working with you. We obviously have the same goal: to get you the best possible price in the shortest amount of time with the least amount of inconvenience to you. Communication is key for a satisfactory business relationship, and will guide our work together.

LISTING YOUR HOME TOGETHER

• Discuss market data and other specifics about your home, your neighborhood, and the current market.

• After reviewing the data provided and considering advice offered, determine the list price of your home together.

• Sign the listing agreement and prepare your home for sale.

• Launch the six-week marketing system.

GETTING THE OFFER

• Discuss the offer to purchase and any negotiations needed.

• Ensure that buyers meet all terms and conditions of the contract.

• Coordinate all inspections and prepare closing documents for you.

• Inform you of your required actions (changing utilities, address, and closing information).

• Review final closing documents and determine your total proceeds.

• Attend the closing together and sell your house!

FIRST STEPS

• Meet to discuss your goals and a few other basics, and to take a tour of your home.

• Answer questions you have about selling or marketing your home.

• Decide whether or not we will work together to sell your home.

2

“We loved your positive

reputation and respect in the

real estate world.”

{ }

MY RESUMEJacqueline W. Klein

YOUR REALTOR FOR LIFE

3

Jennifer Baird Marketing FacilitatorAppointment CoordinatorEscrow Coordinator

PARKER & KLEIN REAL ESTATE SUPPORT TEAM

Experience/CertificationBroker Co-Owner, Parker & Klein Real Estate Full-time Realtor since 1996Real Estate Broker since 2001Council of Certified Residential Specialist, 2005Past Vice President Greater Louisville Assc. Of RealtorsTreasurer Metro Search Inc, 2010

Memberships/OrganizationsFestival of Trees and Lights, chair volunteersGuardiacare, gift bags for residentsHabitat For Humanity, home construction/donationsVarious committees/focus groups

502.802.6752JKlein@ParkerAndKlein.com

Donna Kelly Marketing Facilitator Appointment Coordinator Administration

MY RESUMEAshley S. Parker

YOUR REALTOR FOR LIFE

3

Jennifer Baird Marketing FacilitatorAppointment CoordinatorEscrow Coordinator

PARKER & KLEIN REAL ESTATE SUPPORT TEAM

ExperienceBroker Co-Owner, Parker & Klein Real Estate Sales Associate, Wakefield, Reutlinger and Company/RealtorsDirector of Suites and Special Events, Louisville Bats Baseball Club Education/CertificationFull-time Realtor since 2001Real Estate Broker since 2006Council of Certified Residential Specialist, 2005Sales Associate Course of Real Estate, 2001Bachelor of Science, Colorado State University, 1996

Memberships/VolunteerGreater Louisville & National Association of RealtorsGLAR Community Relations and MLS Committee Olmstead Parks Conservancy Festival of Trees and LightsHabitat for HumanityChildren’s Committee, St. Matthews Episcopal Church

502.345.8952Ashley@ParkerAndKlein.com

Donna Kelly Marketing Facilitator Appointment Coordinator Administration

WHY PARKER AND KLEIN?• Certified Residential Specialist (CRS), a designation

that only 4% of Realtors hold. • Since Parker & Klein opened, our listings sell, on

average, for 98% of their list price, compared to the Louisville average of 96%.

• On average, homes listed by Parker & Klein Real Estate are on the market for 64 days compared to the Louisville average of 81 days.

• I have a detailed, proven marketing strategy that includes direct mail, e-mail, and networking with other agents and clients.

• Staff members and service providers are available to help with the sale of your home.

• I will call you at least once a week throughout the process.• I manage the process so you can live your life.• I will be here to help and guide you every step of the way.• If you are relocating: I work through a network of agents

and put you in touch with a qualified agent in your new town. We’ll make sure you have the information you need to buy your next home, wherever it may be.

A WORD ABOUT CRS CERTIFICATIONOnly 4% of Realtors have the Certified Residential Specialist designation. Being a CRS Realtor, I am required to follow the strict code of ethics of the National Association of Realtors, of which I am a member.

I am trained to minimize financial and legal risks when it comes to selling your home, and to reduce the risk of a sale falling through.

As a CRS Realtor, I have expertise in using technology to make selling your home easy and efficient. I’ll also work with you to help you understand how today’s market works, and ensure you won’t have any surprises throughout the sale of your home.

4

{ }“You and the rest of your team have

been so great and I sincerely

appreciate all of your knowledge,

help and encouragement

every step of the way.”

3% to the seller’s agent

+3% to the

buyer’s agent

=6% of the final sale price of your home

Considering selling your home yourself? According to the National Association of Realtors, homes sold by Realtors sell for

an average of 28% more than homes sold by owners. The typical “for sale by owner” home sold for $153,000, compared to $211,000 when assisted by a Realtor.

PROFESSIONAL MARKETING FEEOur professional marketing fee is 3% of the final sale price of your home.

As a seller, you are responsible for paying my professional marketing fee, as well as the fee for the buyer’s agent.

Here’s what you get by listing your home with Parker & Klein Real Estate: • Full-colored feature sheets placed inside and outside of

your home along with yard sign and pointers • Your listing on the MLS website with at least 20 photos • Your listing on all local and national real estate websites,

including enhanced features on Realtor.com • A weekly marketing report and market trend updates • A six-week marketing system • E-mail and direct-mail marketing, including a

“just listed” post card mailing • Letters to your neighbors letting them know of the sale • Professional home staging as needed • Professional measurements of the home • Contractor contacts to assist in home repairs • Meeting contractors at your home so you don’t

have to miss work • A coordinator to set up appointments • Feedback after every showing • Open houses as needed • Business cards made for your home • A caravan of agents to tour your home • A 30-day review of your home’s progress We are a full-service real estate company and pride ourselves on incorporate value-added services. Not all companies are the same, we believe if you compare Realtors, you’ll agree we offer unmatched service.

5

PRICING YOUR HOMEPricing is one of the most important decisions you will make concerning the sale of your home. Proper pricing can mean an easy, smooth sale, while pricing too high can deter potential buyers and drag out the process. I’ll make sure you have all the information you need to set the right price. When pricing your home, consider these factors:

Wasting Time When you price your home too high, you waste valuable time on the market and require several price reductions to reach the appropriate price. You can waste up to five months on the market if your home is priced too high.

Helping the Right Buyers See ItIf you price your home higher than its value, the buyers who want and can afford your home won’t see it. The buyers in the higher price point will want more home and upgrades for their money, and your house will not be able to compete.

How will you know if your home is priced appropriately? It’s pretty easy to tell:

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HISTORY OF AN OVERPRICED HOME

M O N T H S O N T H E M A R K E T

Original Asking Price

Price Reductions

Price Reductions

Price Reductions

Eventual Sale

1 2 3 4

5

Market Value

Only getting drive-bys, and no phone calls? Your home is listed at least 12% higher

than it needs to be.

Not getting as many showings as you’d like? Your home is still listed between 6-12% too high. Lots of people looking, nobody buying? Your home is priced around 4-6% higher than it should be.

TOOLS AND CALCULATIONS TO PRICE YOUR HOME

Absorption Rate Absorption rate is the number of months it takes

to sell the current inventory based on the present rate of sales. We’ll help you figure this out because it’s

an important tool in pricing your home correctly. For example, if there are 24 homes in your area that have sold in the last year, the absorption rate is 2 sales per month. The market can only support two sales each month throughout the year, providing no other listings come on the market.

Comparative Market AnalysisWe’ll review the other homes in your area, analyzing what’s recently sold and what’s on the market. We’ll figure out an average “price per square foot” based on comparing what your home has to offer against other homes for sale or recently sold near you.

7

Getting Offers?

BULLSEYE!Your Price

is Right.

321SIX-WEEK MARKETING PLANEach week you will receive:• Your weekly marketing report• Feedback from showings• A call to assess the week’s activities and market trends

8

WEEK ONEo Post your listing on all local and national real estate websites.o Place a sign with color feature sheets in your front yard and place feature packets in your home. o Send a letter to your neighbors about your listing, they may know friends looking to move into the neighborhood.o Host a tour for other agents to see your home.o Add listing information to the Parker & Klein 24-hour personalized database, which will provide information on showings and feedback.o Prepare various marketing materials to be used throughout the six weeks.

WEEK TWOo Send out your glossy, full-color “Just Listed” postcard.o Hold an open house (if appropriate).o Send e-mails to my contacts about your listing.o Send e-mails to other agents working with buyers in your area.o Continue preparing direct mail and e-mail communications.

WEEK THREEo Send postcards about your home to other agents.o Send mailer to targeted buyers who might be interested in your neighborhood.

654

9

WEEK FOURo Perform an update of the market analysis. o Discuss with you market activity and progress to assess any changes that need to be made. o Ask you to fill out a 30-question survey about my services.

WEEK FIVEo Discuss changes in the market that can affect your home’s list price/value. o Review any negative feedback and collaborate to find solutions to drive offers. o Discuss possible price adjustments.

WEEK SIXo If the price is reduced, advertise as a new listing on websites, and hold an open house. o Update all print materials and launch a continued marketing plan. o E-mail agents working with buyers in your area about your new price. o Contact all agents who have previously shown your home.

SIX-WEEK MARKETING PLAN continued

MARKETING MATERIALS

Thursday January 21,2010

To Neighbors on Westgate Terrace Court

RE: Listing for 307 Westgate Terrace Court

The owner at 307 Westgate Terrace Court has contracted with

me to market and sell their home. They regret leaving the area but

look forward to their new home.

There will be an open house this Sunday, January 24, 2010 and I

encourage you to stop by to take a look at the inside. You are prob-

ably curious about the interior of the homes surrounding yours and

the open house will offer you the opportunity to see how well kept

and updated this one is. My hopes are that you have a friend or

relative who would like to live in the area and could bring them with

you. If you cannot make the open house but have questions don’t

hesitate to call.

If you are thinking about making a move, please allow me to share

my knowledge about the local market including detailed statistics

for St. Matthews area regarding absorption rate and demographic

data. I will explain to you my “Systemized Process to Guaranteed

Success.” Time has proven that if we follow certain systems,

listen/respond to the market, and work together as a team, you

will be moving when you ant and will obtain a price you are pleased

with. Call me at 345.8952 to set up an appointment.

Sincerely,

Broker-Owner

PARKER & KLEINREAL ESTATE

6013 Brownsboro Park Blvd #H Louisville Kentucky 40207

tel. 502.498.4514 fax. 502.498.4131 web. www.ParkerAndKlein.com

$695,000 4742 Square Feet_______________________ Plus Finished Basement_______________________ 4 Bedrooms_______________________ 4.5 Bathrooms_______________________ 2 Story Great Room_______________________ Private Guest Suite_______________________ Fabulous Acre Lot_______________________ Only $146 a Square Foot_______________________

S U T HER L A ND

Spectacular and spacious home in Sutherland situated on a beautifully landscaped one acre lot. This sprawl-ing home offers over 6000 square feet of lavish living space. You will enjoy the splendor of the grand entry with 2 story foyer. As you enter the kitchen you will enjoy entertaining with a proper serving bar. The master suite is located on the first floor and offers a separate jet tub, shower tub and large walk-in California style closet. There are two staircases leading to the second level where you will appreciate 3 very spacious bedrooms in addition to a play room. The guest suite has its own private bath and walk-in closet. The lower level also features a guest room or office with full bath, large family room with built-ins, kitchenette/bar with seating and workout room lined with mirrors.

Call for a Personal Showing502.498.4514

www.ParkerAndKlein.com

PARKER & KLEINREAL ESTATE

7401 HADDINGTON COURT

PARKER & KLEINREAL ESTATE

Norton Commons’ Finest

• 10604 Kings Crown • 4 Beds 3.5 Baths • 3137 sqft • $849,000

• 9504 Norton Commons Blvd. • 3 Beds 2.5 Baths • 2079 sqft

• $399,000

• 10708 Kings Crown • 4 Beds 4.5 Baths• 4130 sqft total• $699,000

• 10604 Kings Crown• 4 Beds 3.5 Baths• 3137 sq. ftt.• 849,000

• 10708 Kings Crown• 4 Beds 4.5 Baths• 4130 sq. ftt.• 699,000

• 9504 Norton• Commons Blvd.• 3 Beds 2.5 Baths• 2079 sq. ft.• 399,000

Norton Commons’Finest

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CLOSING

POST TO WEB

11

SECTION 2Working With Parker & Klein Real EstateLET’S LIST YOUR HOME

To develop the best listing for your home, I will need copies of:

• Any inspection reports recently done on your property (roof, septic, HVAC, etc.) • Your property survey (usually with your loan closing papers) • A completed seller’s disclosure (form included) • A completed utility log (form included) • 2 house keys

SIGN DOCUMENTS

ACCEPT AN OFFER

PROVIDEINFORMATIONTO CLOSING ATTORNEY

PREPARE HOME FOR SHOWING

INSPECTIONS

NEGOTIATE REPAIRS

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TIPS TO HELP YOU SELLFirst, here are some easy (and free or low-cost) ways to make your home more appealing to buyers:

Clean your house. Having it professionally cleaned is a good idea, but you can scrub your house from top to bottom to make it sparkle for buyers. Thoroughly clean all appliances, switch plates and baseboards throughout the house. Clean all of your floors and steam-clean carpets. Don’t forget to wash your windows.

Clear out clutter. Make sure buyers can really see your home. Clean out closets and the garage. Make sure all toys and tools are stored neatly and out of sight. Clear out mail, newspapers, magazines, and personal items you have laying around. You may need to rent a POD (or other storage unit) or store items off-site.

Get rid of smells. Don’t overpower your home with candles, plug-ins or other fragrances. A good cleaning and some open windows will do the trick and show you are not trying to mask any lurking odors. Clean rugs and carpets, curtains, furniture, and any other materials that may hold odors from pets, food, or smoke.

Update your lighting. Replace all your light bulbs with bright, high-wattage bulbs for a clean look to your rooms, especially in basements or other dark areas. Make sure all of your light fixtures are working.

Fix the small things. Repair doors that stick or squeak, replace any screens with holes, replace caulking, and fix a leaky faucet.

Do yard work. A well-kept yard makes the whole house look better, so make sure your grass is cut, leaves are raked, bushes are trimmed, and walkways are neatly edged. A few pots or baskets of flowers can brighten up your exterior.

Clean up your home’s exterior. Make sure gutters are empty and your driveway is free of holes and weeds. Clean off any dirty siding or cobwebs on the front of your home, and polish your doorknob and house numbers.

Make sure valuables are locked up. It’s important to keep jewelry, money, prescription drugs and other valuables securely stored.

Pets. Board your pets or take them with you.

“You did a fantastic job helping us through

every step, from staging

to signing the papers.

Thank you!”{ }

WILLING TO SPEND A LITTLE MONEY FOR A WHOLE NEW LOOK?Try these low-cost decorating ideas:

• Make your driveway look like new with a fresh coating of asphalt.

• Buy a bright doormat, and a nice light fixture for the front of your house. A new mailbox and a shiny doorknob also help make a good first impression.

• Freshen your living room and bedrooms with light, sheer curtains and new pillows.

• Set your table, and add a pretty centerpiece, fresh fruit in a bowl, or a vase of flowers.

• Brighten bathrooms with new towels hanging on the racks.

There are several things you can do to help a good offer come through the door a little faster.

• Consider the fact that you may need to lower that price if your home hasn’t had an offer within 30 days.

• Get your home ready for showings with the tips we shared.• Make your home available for showings. It may be an

inconvenience to have a last-minute showing, but it’s worth the effort if it sells your house.

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ACCEPTED CONTRACTPROCEEDS FROM THE SALE OF YOUR HOUSE (GOOD FAITH ESTIMATE)

If your selling price is: $And expenses are: Mortgage payoff amount 3% fee (seller’s agent) 3% fee (buyer’s agent) Total Expenses

Closing Costs EstimateAttorney fees, etc. Buyer closing costs Repair costs Termite clearance Home warranty Taxes Tax stamps 2 Referrals Other Total due to sellerat closing *Prices are only estimates and are subject to change

DO YOU NEED TO PAY CAPITAL GAINS TAXES?When you sell your home, you may be required to pay capital gains taxes. You do NOT need to pay capital gains (up to $250,000) if you:

• Have lived in the home as your primary residence for two out of the last five years.• Have not sold another home in the last two years.• Have suffered a job loss, divorce or family medical emergency.

Consult your CPA to confirm whether or not you will need to pay capital gains taxes.

Capital gain = Final sale price of your home minus adjusted cost basis of your home.You could be taxed on this amount.

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++=

$ 300*$$$$ 425*$$$ free

$

(may be paid by seller)**

(may be paid by seller)**

(total/12 x months in home this year)(1/1000 of sales price)

(miscellaneous expenses)

________________________________________________________________________________________________________________________________________________________

___________________

______________

________________________________________________________

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SECTION 3The Sale and MoveWHAT HAPPENS NEXTOnce you’ve gotten the contract, here are the things Parker & Klein team will take care of for you:

• I will deposit the earnest money from the buyer into Parker & Klein’s escrow account.

• I will negotiate the repair request from the buyer, if applicable.

• My escrow coordinator will oversee the following: buyer pre-approval, clear title report, appraisal, and confirmation that the HUD-1 settlement statement is correct.

• I’ll make sure that all work orders are complete. On the next page, you’ll find information to help you prepare for closing. Next, you’ll need to start packing and preparing for your move, so read the checklists and moving tips I’ve included.

CLOSING CHECKLISTo I’ll help you complete all requirements stated in the contract by the appropriate dates.

o Disconnect/transfer all utilities

o Activate mail forwarding

o Cancel insurance and automatic mortgage or insurance payments

o Prepare all appliance manuals, keys, garage door openers, and a list of any other helpful information for your buyer

o Review HUD-1statement and know the final totals

o Prepare for the buyer’s final walk-through of your home

o Bring your driver’s license and materials for buyer to closing

“We would certainly be excited in

recommending Parker & Klein

to any of our friends or family.

Simply the best.”

{ }

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MOVING TIPSContact the post office. Make sure they have your forwarding address at least one week before you are scheduled to move.

Contact companies and friends who need your address. Give your new address to your bank, credit card companies, magazine subscriptions, friends, relatives, and business associates.

Schedule utility changes. Contact the utility companies (water, gas, electric, cable, phone, trash) to have utilities disconnected. Make sure you set up service at your new address for the day you move out.

Arrange for movers. Schedule the date and let them know how much they’ll be moving. Make sure you know how they charge -- by hour, by weight, etc.-- and that you are prepared for the expense. If you are taking your appliances with you, make sure they are cleaned out and ready to be moved. Also ask your movers about insurance -- you may need to contact your insurance company about additional insurance.

Know how to get out of your building. If you’re moving out of a condo, ask the association about which elevators and exits you are allowed to use to move your belongings.

Pack a box of essentials. Create one box packed full of things you’ll need right away, like toilet paper, toiletries, trash bags, scissors, hammer and screwdriver, pencil and paper, cups and plates, water, and snacks.

Prepare for your new town. If you’re relocating to a new town, get all your records from schools, doctors, dentists, and vets. Prepare for safe transportation of your pets. Contact friends and relatives with your route and arrival date. Ask friends in your new area for help with new contacts.

I hope the experience of selling your home will be easy and effortless, and that my services will exceed your expectations. If you are happy with my services, the best way to show it is to refer your friends and family when they are looking for a Realtor. We’ll stay in touch and I’ll send you invites to Parker&Klein events and keep you updated on news about the real estate market. I know that you will be very happy in your new home, and that after working with me, I’ll be your “Realtor for Life.”

SECTION 4

17

REALTOR CODE OF ETHICS Accepting this code of ethics as their own, our REALTORS pledge to observe its spirit in all their activities and to conduct their business in accordance with the tenets set forth below.

1. Protect and promote their clients’ interest while treating all parties honestly.

2. Refrain from exaggerating, misrepresentation or conceal-ment of pertinent facts related to property or transactions.

3. Cooperate with other real estate professionals to advance their client’ best interests.

4. When buying or selling on their own account or for their families or firms, make their true position or interest known.

5. Do not provide professional services where they have any present or contemplated interest in property without disclosing that interest to all affected parties.

6. Disclose any fee or financial benefit they may receive from recommending related real estate products or services.

7. Receive compensation from only one party, except where they make full disclosure and receive informed consent from their client.

8. Keep entrusted funds of clients and customers in a separate escrow.

9. Make sure that contract details are spelled out in writing and that parties receive copies.

10. Give equal professional service to all clients and customers irrespective of race, color, religion, sex, handicap, familial status or national origin.

11. Are knowledgeable and competent in the fields of practice in which they engage or they get assistance from a knowledgeable professional, or disclose any lack of expertise to their client.

REFERENCES

Mr. & Mrs. Breeding (502) 419-3527

Mr. & Mrs. Calderon (502) 425-5244

Mr. & Mrs. Lacap (502) 609-5459

Ms. Lantz (502) 794-6755

Mr. & Mrs. West (502) 718-8990

DOCUMENTS AND MISCELLANEOUS

12. Paint a true picture of their advertising and in other public representations.13. Do not engage in unauthorized practices of law.14. Willingly participate in ethics investigations and enforcement procedures.15. Make only truthful, objective comments about other real estate professionals.16. Respect the exclusive, professional relationships that other realtors have with their clients.17. Arbitrate financial disagreements with other realtors and with their clients.

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YOUR CONTACT INFORMATION

Contact 1 Name ________________ Phone (H) _____________ Phone (C) _______________

Phone (W) _____________________ Email _________________________________________

Contact 2 Name ________________ Phone (H) ______________Phone (C) _______________

Phone (W) _____________________ Email__________________________________________

How should I contact you? E-mail ____ Home phone ____ Work phone ____ Cell phone ____

First Mortgage: Company _______________________ Loan Number _____________________

Loan payoff information: Phone Number (on your mortgage bill) _________________________

2nd Mortgage: Company ________________________ Loan Number ____________________

Loan payoff information: Phone Number (on your mortgage bill) _________________________

ABOUT YOUR HOMEI need to know some information to help me market your home as successfully as possible. Please tell me:What do you love about your home? Is it your neighbors or neighborhood gathering? Is it the light in certain rooms? Is it how cozy your living room is or how beautiful your yard looks in spring? What would you want buyers to know about your home? I’ll use this information to make sure buyers know the best features of your home- those that make it different from any other house.

__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

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OTHER INFORMATION

Is there a home owner’s association? o Yes o No

If yes, please provide the Contact Name

Contact Name ___________________ Phone (H) _____________ Phone (C) _______________

How much is the fee?_________________________ Is it paid: o YEARLY o MONTHLY

What does the fee include?________________________________________________________

______________________________________________________________________________

Garbage pickup day_______________________ Recycle pickup day______________________

Included in taxes? o Yes o No

12 MONTH UTILITY LOG

Electric

Gas

Combined

Water

Other

JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT NOV DEC

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25

26

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NOTES

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