type in a sub-title agenda here network management for large scale converged services networks ross...
TRANSCRIPT
Type in a sub-title agenda hereNetwork Management for Large Scale
Converged Services NetworksNetwork Management for Large Scale
Converged Services Networks
Ross Rehart,Sr. Solutions Engineer
Ross Rehart,Sr. Solutions Engineer
PresentsPresents
Agenda
• The Converged Network• Converged Network Components• Issues Managing a Converged Network• Defining the need• Compliance and Process Flow• Costs• Conclusion
• Aspects– Multi-service– High bandwidth– Multi-node type
• Decentralized mediation/control• Complex interaction between nodes
Converged NetworkConverged Network
Converged Network ComponentsConverged Network Components
Issues the NOC Must Handle
• Multiple Element Management (EMS) and Operations Support Systems (OSS)
– Manufacturer specific– May or may not have northbound reporting
capabilities
• Multi-disciplines needed to manage/respond• Ever changing infrastructure• Ever increasing node/service count• Volume of alarming
Defining the Need
• What level of management is needed?• What needs to be managed
– Applications– Services– Network– Protocols
• Centralized or decentralized• Business requirements
Compliance Considerations
Incident Mgmt
ITSM Service Support
Problem Mgmt
Configuration MgmtRelease Mgmt
Change Mgmt
Fault & Event Mgmt
NMS Elements
Security Mgmt
Configuration Mgmt
Engineering &Capacity Mgmt
Performance Mgmt
ITSM Service Delivery
Service Continuity Mgmt
Capacity Mgmt
Financial Mgmt
Availability Mgmt
Service Level Mgmt
ITSM Security
Service ContinuityMgmt
NOC Process Flow
NOC
Web Portal – Customer Connection
Escalation Teams
ConfigurationManagement
CaseManagement
PerformanceManagement
AssetManagement
CustomReporting
Custom Solutionsfor 3rd Party Vendors
Notification
Manager of Managers/ Fault Manager
Costs: Building and Operating
Building a Network Operation Center
2%
2%
18%
5%
1%
3%
8%
61%
Research and VendorShort List Selection
Pilot programs
Integration &Professional Services
Recruiting/ Staffing
Training
Policies & Proceduredocumentation
Hardware
Software Total Estimated Cost: $1,955,000
Operating a Network Operation Center
52%
3%
12%
4%
2%
4%
18%
5%
Staff salaries & benefits
Staff turnover
Tools development andmaintenance personnel
Training & Certifications
Hardware
Software
Vendor maintenance &support contracts
Documentation
Total Estimated Cost: $1,233,500
Notes:
1. Estimates do not include facilities related expenses such as power, connectivity, furniture, space, desktops etc.
2. Estimates based on 500 nodes under management
In Sourcing v. Outsourcing
For larger organizations, engaging with outsource management partner can result in one year start-ip savings of
over $1M, and an ongoing cost savings of $100 - $250K/yr.
For larger organizations, engaging with outsource management partner can result in one year start-ip savings of
over $1M, and an ongoing cost savings of $100 - $250K/yr.
Outsource PartnerOutsource Partner
• Cost– OpEx vs. CapEx
• Need• Outsource to in-
source migration• Expected alarm
volume• Staffing needs• In-house Expertise
Conclusion
• Network complexity is on the rise• Ever increasing demand for service diversity• Issues around managing a converged network
are as complex as the network• The need must be defined• Compliance and Process must be considered• Cost – OpEx vs. CapEx
