types of communication. what is communication ? derived from the greek word “communicare” or...
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TYPES OF COMMUNICATIONTYPES OF COMMUNICATION
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What is communication ?
Derived from the Greek word “communicare” or “communico” which means “to share”.
Community implies a group of people living in one place.
Languages are the codes of communications.
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Types of communication.
communication
verbal Non-verbal
Formal Informal Kinesic
Downward
Upward
Lateral
Diagonal
Grapevine
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Non-verbal communication Through signs &
symbols. Non-verbal can go
without verbal communication.
Verbal can’t go without non-verbal communication.
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Verbal communication.
Two types of verbal communication. (1) formal communication.
(2) informal communication.
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Formal communication
We use this type of communication in offices and social gathering.
Two types of formal communication. (1) Downward (2) Upward
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(1) Downward communication Higher designation
to lower designation.
Ex. Boss ordered his worker.
Here effect of this type of communication is very much than upward communication.
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(2) Upward communication. Lower designation
to higher designation.
Ex. Worker request to his boss.
Here the effect of communication is less than downward communication.
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Informal communication.
We use this type of communication with our family or friends.
Three types of informal communication.
(1) lateral (2) diagonal (3) grapevine
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Lateral communication.
Found among members working at the same level.
Ex. Peer group. Most effective form of
communication. Barrier of subordinates or boss is not
present here.
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Diagonal communication.
The path is mixture of vertical and horizontal movement.
In large communications various departments need communication support from each other.
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Grapevine communication.
Also called as “backbiting” or “backstabbing”.
A backstabber is a colleague or an employee who acts like a friend in public but badmouth you in private.
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Thank You.