Welcome to Tzell Travel Group

“Providing high quality, personalised travel isn't a matter of chance, It's making sure what matters most to you, matters most to us”.

At Tzell Travel Group, our philosophy is really quite simple.

“Our objective is to provide our clients with the highest quality, most personalised travel

experience integrated with today's technology - whether it is for corporate or

leisure travel”.

Nothing less will do.

Our comprehensive travel management programmes are a blend of the vast resources of a travel powerhouse and the personalised dedication and emphasis on quality that you would expect to find in a smaller agency.

Our travel professionals and support team are hard at work every day to ensure that your travel experience is the best that it can be.

Tzell Travel - a Departure From The Ordinary

Business Travel News has ranked Tzell - Travel Leaders Group Number 1, in the United States, among travel management companies in its 2010 annual Business Travel Survey and ……..

Buying Business Travel Magazine in the UK has ranked Tzell UK in it's Top 50 Leading TMC's.

Tzell UK Limited has been awarded ISO 9001 quality service recognition for the past three years

The Tzell Travel GroupIn everything we do we place the highest

priority on both our corporate client and our agents.

For the individual traveller, our customised quality traveller services bring value, convenience, comfort and safety .

For corporations we have a broad product line of cost containment, meeting services and comprehensive travel management Programmes.

And the needs of our agents are met by combining the best possible work environment and the strongest leadership and support team.

What makes us Different?Our business and our reputation have

been built on combining our considerable resources with the level of service normally associated with boutique agencies.

We won't, for instance, use call centres. Instead each of our corporate clients is assigned a dedicated team who can provide the level of dedication and attention to detail that can make certain corporate travellers always enjoy professional, and above all, personal service.

We pride ourselves in managing cost for our clients - putting in place technology that makes managing those costs both efficient and transparent.

It's in this way, by recognising that corporate travel is about a big picture built from personal experience, that Tzell continues to go from strength to strength.

No call centres. Each corporate account

receives a designated team.

No call centres. Each corporate account

receives a designated team.

Agents may be contacted by phone, e-mail or reservations may be placed online.

They are capable of handling every function of the travel reservation process.

Agents may be contacted by phone, e-mail or reservations may be placed online.

They are capable of handling every function of the travel reservation process.

Ensures your organisation’s travel policies and objectives are met.

Corporate travellers receive professional, personalised and proactive service.

Ensures your organisation’s travel policies and objectives are met.

Corporate travellers receive professional, personalised and proactive service.

High touch, high quality customer service

We are members of the prestigious Advantage Focus Group

Tzell UK is licensed and bonded by the Civil Aviation Authority

We are licensed and bonded by the International Air Transport Association

Tzell UK Limited has been awarded ISO 9001 quality service recognition

Tzell UK

Scalable managed self-booking tool Programme with dedicated off-premise travel support

• Tzell’s automated ticketing, 24 / 7, processing online transactions.

Dedicated service team to include:

• Account Management• Experiences Travel

Counsellors• Groups and Meetings• Leisure Travel

Dedicated Services

Online Booking Tool - CliqbookIntegrated Corporate, Published, Internet and Proprietary Rates in Air, Car and Hotel displaysRich Hotel Features including direct rates, comparisons, maps, and photographsReal-Time ReportingMulti-LanguageMap-based Interface for ease of useComplete End to End Expense and Self-booking Travel Solution

Pre-Trip Approvals

Cliqbook Solution to Pre-ApprovalsPolicies are implemented by Country, Division or Department

Direct or one-stop flightsAlternate airportsLowest fares within a logical window of time

Choosing an Out-of-Policy Itinerary or Vendor can result in:Decline reported within your management reports, orNotification to the traveller’s manager, orTicketing prohibited until the manager’s approval is received

All Documentation is Fully Captured and Uploaded into the Reporting Systems

Sorted by Country, Division, DepartmentAnalyzed for potential savingsBenchmarked against other departments or the industry

Latest Technology Tools

Multi Global Distribution SystemsAccess to more than 400 airlines, over 77,000 hotels & 36 car rental companies.

Automated quality control ensures the lowest practical airfares based on company travel policies & profiles.Unused ticket tracking.Automated pre-trip approval process.Web based report access.

Online Booking Portal - Cliqbook.Travel Profile Management.

Automated Quality Control System.Automated Quality Control System.

Unused Ticket Tracking.Unused Ticket Tracking.

Ensures the lowest practical airfares based on company travel policies and profiles.

Daily fare review.

Ensures the lowest practical airfares based on company travel policies and profiles.

Daily fare review.

QC

XQ

CX

Identifies unused or partially used tickets available for reuse.

Alerts agent / traveller and encourages reuse of ticket at point-of-sale.

Identifies unused or partially used tickets available for reuse.

Alerts agent / traveller and encourages reuse of ticket at point-of-sale.

Res

TR

AC

KR

esT

RA

CK

Track, efficiently use, leverage tickets.

Unrivalled buying power.Unrivalled buying power.

Formidable negotiator with suppliers. Leverage our nearly billion dollar travel

spend. Exclusive airline discount Programmes.

Formidable negotiator with suppliers. Leverage our nearly billion dollar travel

spend. Exclusive airline discount Programmes.

Ben

efit

Ben

efit

Exclusive preferred hotel programme.Exclusive preferred hotel programme.

Substantial discounts at over 20,000 properties at 190+ hotel chains worldwide.

Unique amenities & exclusive privileges at over 500 hotels in 250 destinations.

Substantial discounts at over 20,000 properties at 190+ hotel chains worldwide.

Unique amenities & exclusive privileges at over 500 hotels in 250 destinations.

Ben

efit

Ben

efit

The best price every time - whatever the source.

The best price every time - whatever the source.

Automated Quality Control Programme.Comprehensive Low Fare Search.Daily Fare Review.International Rate Desk.

Automated Quality Control Programme.Comprehensive Low Fare Search.Daily Fare Review.International Rate Desk.

Ben

efit

Ben

efit

Cost Management.

Key Airline Relationships Key Hotel Relationships

Longstanding Vendor RelationshipsOver the past 43 years, Tzell has developed strong relationships with key industry vendors including leading airlines and hotels.

Preferred Supplier Relationships

Premier Global Hotel ProgrammeTzell’s Hotel Programme offers reduced rates and value-added benefits at more than 20,000 Hotel Properties worldwideBenefits include:

Promotional rates and annual price guaranteesSavings of up to 40% on standard corporate ratesLast room availabilityExclusive services and amenities at selected hotelsExtensive facility and amenity informationRoom rating IndexDetailed city mapsExtended Stay Product

Tzell Travel Group -“A Departure From The Ordinary”