UAConnectby the UAConnect NetManagers Sub-Committee

history

WHO CARES, IT’S A DONE DEAL (for real this time), DEAL WITH IT

important dates

May 4 - new employees and DSVs will be going onto the on-premises Exchange systemMay 19-20 - “E-mail vacation” - plan alternative communications if need be

May 21 - All users on on-premises Exchange system

what migrates?

Existing mailbox data

o BPOS: email, tasks, contacts, calendar items

o Legacy: email

what doesn’t?•Secondary Accounts in Outlook

•Local Archives and Folders

•Calendar Sharing Permissions

•Room Accounts

•Personal Distribution Lists

•Signatures and Rules (client-dependent)

•Client caches

what doesn’t?

•Personal Contacts and Address Books

•Mail forwards

•Data for legacy departmental accounts

•Category colors

Supported E-mail Clients•Windows

• Outlook 2007 and 2010

•Macintosh

• Outlook 2011

• Mac Mail, iCal

•Other

• IMAP/POP

• Outlook Web App

•Mobile Devices

• ActiveSync (Android, iOS)

• Blackberry (BES)

Supported IM Clients

•Lync (Windows and OS X)

•Pidgin with SIPE plug-in (Linux)

•Web Client

•Web Scheduler

pre-migration•Generate users list (touch base with your Business Manager)

• Organize similar to example spreadsheet

• Identify users who are not going to be present

•Prioritize your units

• Administrative units first

• Calendar users

• Geographical location

pre-migration•Encourage end users to complete pre-migration steps, particularly documenting Calendar Sharing Permissions

•Encourage end users to document Room accounts and Department Shared Accounts

•Get OU Administration rights prior to migration, they will allow departmental IT to set rights

•Remind users to remove accounts from mobile devices on Friday at 5pm

pre-migration•Print out Room Calendars on Friday before 5pm

•Upgrade client machines to e-mail clients from the Supported Clients List, e.g. Outlook 2010 for PC, Outlook 2011 or Mac Mail for Mac (determine if upgrading the entire suite is appropriate)

•Remind users to have all devices present at appointment time

•BlackBerry BES users should request BES access prior to migration to ensure it will be available to them on Monday

post migration•Load your USB flash drive with the following:

• BPOSRemovalTool.exe

• Lync installers (32-bit Windows, 64-bit Windows, OS X)

• Malware removal tools (rkill.exe, MalwareBytes, ComboFix)

• Client configuration documentation

post migration•Prioritize Mobile Devices

• Can be handled while BPOS Removal Tool is running

• Special website for iOS devices (check that old account is removed) - <URL>

• Configure laptops as Outlook Anywhere instead of MAPI

•Print out directions for home if needed - <URL>

end user demonstration schedule

Tues, May 8 11am-11:50amTucson Room,

SUMC

Wed, May 9 11am-11:50amSanta Rita Room,

SUMC

Thur, May 10 11:30am-12:20pmKiewit Room, AZCC2951

Mon, May 14 9am-9:50amKiewit Room, AZCC2951

Tues, May 15 10am-10:50am Kiva Room, SUMC

Wed, May 16 12pm-12:50pm Kiva Room, SUMC

Tues, May 22 8am-8:50amTucson Room,

SUMC

Wed, May 23 9am-9:50amTucson Room,

SUMC

Open Forum Schedule

Mon, May 7 1pm-2pmSanta Rita Room,

SUMC

Fri, May 11 10:30am-11:30amKiewit Room, AZCC2951

Wed, May 16 1pm-3pmAgave Room,

SUMC

Additional Resources

- UITS website: Pre-migration checklist, OWA quick reference guide, post-migration client configuration, user client training

- 24/7 IT Support Center dedicated UAConnect team

- Netdiscuss listserv

DEMO TIME