uae - nine conversations program information for uae
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The Nine Conversations in Leadership
Leadership Development
WorldsView Consulting PLC www.worldsviewconsulting.comTelephone: +44 208 692 0942
Page 1e-mail: [email protected]
Nine Conversations in Leadership
A Leadership Development Initiative
United Arab Emirates
Programme Information
Leadership is a choice: a choice to know ourselves, to be ourselves, to
know others and to act, from moment to moment, as ourselves. In this
way, with each choice, we become the kind of person and leader we
want to be.Steven Covey
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The Nine Conversations in Leadership
Leadership Development
WorldsView Consulting PLC www.worldsviewconsulting.comTelephone: +44 208 692 0942
Page 2
e-mail: [email protected]
Table of Contents
INTRODUCTION ............................................................................................................................................................ 3ORGANISATIONALBENEFITS ............................................................................................................................................4 PROGRAMMEFUNDAMENTALS.......................................................................................................................................5
Approach to Leadership Development ........................................................................................................................5 Adult Learning ............................................................................................................................................................. 5 Change Catalyst........................................................................................................................................................... 5Workplace Relevance .................................................................................................................................................. 5
CONVERSATIONFLOWANDCONTENT............................................................................................................................. 6USEOFLEKGOTLA ............................................................................................................................................................ 9USEOFPERSONALDEVELOPMENTPLANS .......................................................................................................................9ASSESSMENTMECHANISMS ............................................................................................................................................9 ROLEOFPRE-READINGANDPRE-WORK .......................................................................................................................... 9DELIVERYMECHANISMS .................................................................................................................................................. 9SUPPORTQUALITYASSURANCEANDPROJECTMANAGEMENT ..................................................................................10
POSSIBLE INTERVENTION SCENARIOS FOR LEADERSHIP CELLS.....................................................................................11SCENARIO1 ....................................................................................................................................................................11SCENARIO2 ....................................................................................................................................................................11
PRICING MODEL ..........................................................................................................................................................12LICENCEFEES..................................................................................................................................................................12FACILITATIONFEES.........................................................................................................................................................12
ABOUT WORLDSVIEW .................................................................................................................................................13
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The Nine Conversations in Leadership
Leadership Development
WorldsView Consulting PLC www.worldsviewconsulting.comTelephone: +44 208 692 0942
Page 3
e-mail: [email protected]
The Nine Conversations in Leadership
is an innovative leadership development programme that acts as a catalyst for
long-term development of leaders. The programme is applicable at every level of the organisation and, utilises a
process that adapts to the organisations framework.
The programme consists of nine facilitated
conversations that occur within a small peer
group (comprising up to ten people), referred to
as a leadership cell. The purpose of each
conversation is to share and learn from one
anothers leadership challenges and successes
and to co-create ideas and solutions from
shared learning and wisdom.
The Nine Conversations in Leadership
programme fuses organisational development and traditional training in a
workshop format. It uses 360 feedback, peer coaching and personal development planning to create strong,
committed leaders at all levels. The programme examines leadership in the realms of head (knowledge), heart
(commitment) and hands (actions). It brings participants together repeatedly to explore and cover all aspects of
leadership, from organisational leadership, through team leadership, to leadership of individuals and self-leadership.
Alignment is a critical component for harnessing the energy in achievement of an organisations vision, values and
strategy, and the programme assists participants to understand these concepts and to create alignment within the
organisation.
The Nine Conversations in Leadership
programme also satisfies requirements for personal insight. Self-assessment
and peer feedback are key leadership development tools which constitute the foundation of self-leadership. While
leaders develop through experience, they can accelerate their readiness to lead by receiving constructive feedback.
Assessments are made in the areas of knowledge, attitude and behaviour, all of which will be developed during yourleadership journey.
INTRODUCTION
Leadership and learning areindispensable to each other.
John F. Kennedy
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The Nine Conversations in Leadership
Leadership Development
WorldsView Consulting PLC www.worldsviewconsulting.comTelephone: +44 208 692 0942
Page 4
e-mail: [email protected]
ORGANISATIONAL BENEFITS
The introduction of the Nine Conversations in Leadership
programme to an organisation offers benefits that impact
the individual, teams and the organisation:
Solidifies organisational leadership around the organisations vision, values, purpose and strategy, building trust
and alignment in leadership teams.
Aligns the organisation, supporting clarity of leadership messages throughout the organisation.
Enhances the organisations ability to respond quickly and uniformly to strategic shifts and contributes to
enhanced financial performance over time.
Supports talent identification and leadership pipeline management.
Develops team cohesion and leadership capability at all levels through the addition of leadership skills.
Identifies organisational effectiveness opportunities as the vision, strategy, team dynamics and essential
operating elements are examined continually in an open, structured environment.
Leaders grow their self-awareness, leadership competencies and personal effectiveness.
The Nine Conversations in Leadership
programme addresses the following key leadership dimensions through
facilitated conversations in which the leadership cell provides the content, and the facilitator provides the background
material and the process facilitation:
Organisational Leadership (Strategy, Vision, Values, Purpose, Community, Culture, Alignment)
Direct Leadership(Groups, Teams, Serving And Leading, Coaching, Mentoring, Developing Others)
Self Leadership (Developmental Journeys, Emotional Development, Energy Management).
The conversations include activities and dialogue that work in the realms of:
Knowing (Head) Builds knowledge of the elements of leadership
Being (Heart) Prompts values-based reflection on the elements of leadership
Doing (Hands) Encourages behavioural changes to improve performance
Each conversation follows a set process. The leadership cell members review the leadership dimensions, examine
attitudes and beliefs for the leadership cell and the organisation, review behaviours and set out development plans for
the individuals and groups they lead.
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The Nine Conversations in Leadership
Leadership Development
WorldsView Consulting PLC www.worldsviewconsulting.comTelephone: +44 208 692 0942
Page 5
e-mail: [email protected]
PROGRAMME FUNDAMENTALS
Approach to Leadership Development
Given that leadership involves a complexity of attitudes, behaviours and competencies all of which take time to
develop the contemporary view considers leadership to be more like a trade or a craft than a profession. The Nine
Conversations in Leadership
programme reflects this reality as it examines the relationships between an individual
(the leader) and various groups of people, all of whom are capable of ongoing development.
Adult Learning
The Nine Conversations in Leadership
programme draws on models of cognitive development and builds leadership
ability through the provision of knowledge, the support of mentors and the careful facilitation of conversations.
Change Catalyst
The Nine Conversations in Leadership programme serves as a change catalyst for individuals by encouraging
knowledge, reflection and development plans. The programme also serves as a catalyst for organisational change: Who
are we leading? Where are we going? How are we getting there?
Workplace Relevance
The Nine Conversations in Leadership
programme is designed to provide a stable, academically-sound framework
within which leaders develop in conjunction with their peers who are on the same journey. The content of each
conversation is determined by the members of the leadership cell through the examples that they review, and the
challenges and successes that they highlight. In this way, each cell works at the level, and the pace, appropriate for the
members of the cell.
I start with the premise that the function of leadership is to produce more leaders,
not more followers. Ralph Nader
People with a high level of personal mastery live in a continual learning mode. They
never arriveit is a lifelong discipline. People with a high level of personal mastery
are acutely aware of their ignorance, their incompetence, and their growth areas.
They are also deeply self-confident. Paradoxical? Only for those who do not
understand that the journey is the reward. Peter Senge
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The Nine Conversations in Leadership
Leadership Development
WorldsView Consulting PLC www.worldsviewconsulting.comTelephone: +44 208 692 0942
Page 6
e-mail: [email protected]
CONVERSATION FLOW AND CONTENT
Each conversation moves from a place of psychological safety (What knowledge exists?), to a place of development
(How will I react to what the knowledge reflects and to what the cell/my organisation requires?) and then to a place
of action (What must I do to lead more effectively?).
Leadership is a choice and its development is a lifelong journey that challenges us and demands commitment to grow
the knowledge (knowing), the values (being) and the behaviours (doing) required for success. The programme is based
on these three realms. After the leadership theory and introduction (Getting Started) it moves into the seven
dimensions of leadership Vision, Community and Alignment (Leading the Organisation), Teams and Individuals
(Leading Others), Energy and Self (Leading Self) and, finally, into the Moving On conversation which explores
sustainable methods to maintain the growth and embed the wisdom and learning into the organisation.
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The Nine Conversations in Leadership
Leadership Development
WorldsView Consulting PLC www.worldsviewconsulting.comTelephone: +44 208 692 0942
Page 7
e-mail: [email protected]
Conversation Content Outcomes
Conversation 1: Getting Started Personal story telling
Leadership theory overview
Programme overview Leadership team charter
Personal development planning
Introduction to leadership cell and cell process
Understand current theory on leadership
Shared vocabulary and understanding of leadership
Commitment to the leadership cell for the journey Examine ones own leadership and confront leadership
choice
Begin personal development journal
Conversation 2: Vision Vision theory overview
The leaders role in vision
The power of vision
Preparing for feedback (3600
feedback)
Personal development planning
Understand vision theory
Know the links between purpose, vision and strategy
Explore commitment to vision, values and purpose
Learn to articulate vision in an inspiring way
Understand the need to role-model vision consistently
Know how to craft an effective vision
Conversation 3: Community Community theory overview
Community culture
Stakeholders Personal development planning
Learn the meaning of community and its importance
Understand community culture, stakeholders and diversity
Know how to develop and empower communities
Be open to influence by the community Understand the values of the community
Know how to build the community
Be able to locate yourself within each stakeholder
community
Conversation 4: Alignment Alignment theory overview
Engaging the organisation
Alignment must dos
Personal development planning
Understand the tangible and intangible components of
organisations
Understand the choice between head-centric and heart-
centric alignment
Know the importance of role-modelling the organisations
purpose, values and vision
Understand how to harness the energy of the organisation
in achieving results
Know the importance of using two-way communication to
align the organisation effectively
Be able to build sustainable alignment mechanisms
Conversation 5: Teams Team theory overview
Building teams
Working in teams
Personal development planning
Understand the appropriate use of teams
Know how teams develop
Know how to diagnose common team problems, and how
leaders can impact teams effectively
Value the contribution that teams can make
Recognise the value of developing teams
Be sensitive to your personal impact on teams
Be able to role-model effective team behaviours
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The Nine Conversations in Leadership
Leadership Development
WorldsView Consulting PLC www.worldsviewconsulting.comTelephone: +44 208 692 0942
Page 8
e-mail: [email protected]
Conversation 6:
Developing Individuals Developing individuals theory overview
Being an effective developer
Preparing for feedback (3600
feedback)
Personal development planning
Understand that it is possible to accelerate the
development of individuals
Understand how adults learn
Understand the development context of an organisations
talent management strategy
Be able to differentiate between mentoring and coaching
situations and know what skills to apply
Value trust and respect as foundations of developmentalrelationships
Be able to apply appropriate development tools such as
coaching and feedback
Be able to role-model ongoing personal growth and
development
Conversation 7: Energy Energy theory overview
Energy assessment
Energy impact
Personal development planning
Understand the principles of wellness, balance and energy,
including factors that affect energy levels
Understand the four kinds of energy physical, emotional,
intellectual and spiritual
Understand the impact of your energy levels on your own
performance and that of other people
Learn to implement positive energy rituals in daily life
Know how to use stress and recovery cycles to maximizeenergy
Conversation 8: Self Self theory overview
Analyzing feedback
The importance of self-leadership
Personal development planning
Learn that continuous self-development is possible
Learn which tools are available for self-development
Be able to analyze and reflect on self-mastery using models
of self-development
Have been assessed on personal strengths and
development areas in all dimensions and realms of
leadership
Have an updated personal development plan that reflects
new insights and understanding
Conversation 9: Moving On Nine Conversations theory overview
Seven Dimensions of Leadership Lifelong learning and sustaining development
Our leadership community
Personal strengths
Development priorities and support
Developing other leaders
Celebrate the leadership cell
Synthesize learning from the conversations
Celebrate having shared the journey with the team
Consider committing to leadership development as alifelong journey
Review action plans as expressed in the personal
development plan
Consider the next steps to developing other leaders in the
organisation or community
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The Nine Conversations in Leadership
Leadership Development
WorldsView Consulting PLC www.worldsviewconsulting.comTelephone: +44 208 692 0942
Page 9
e-mail: [email protected]
USE OF LEKGOTLA1
For full engagement of all participants, WorldsView draws on an old African dialogue technique, called lekgotla
(creative dialogue), of ensuring that all voices are heard,. The lekgotla process helps individuals to be heard in groups,
groups to build a common point of view and become teams, and teams to pursue common goals. Diversity is celebrated
and built on, as individuals practice the art of listening and building on each others views in a facilitated environment
that balances concept exploration and learning with efficient time utilisation. Through the use of Lekgotla, developing
leaders learn to listen vigilantly, to synthesise multiple viewpoints, to build on the thinking of others, to work with
multiple minds instead of relying on solo command, and to move away from the often instinctive practice of loudest
voice wins.
USE OF PERSONAL DEVELOPMENT PLANS
The Nine Conversations in Leadership
programme provides the space for leaders to grow themselves and to grow
their organisations. This growth is achieved through regular documentation of the work required and regular review of
personal development plans to ensure that leaders are leading themselves to growth in order to lead the organisation
to growth.
ASSESSMENT MECHANISMS
The Nine Conversations in Leadership
programme utilises self-assessment in relation to the leadership dimensions to
provide a platform for each individuals developmental journey. The self-assessments are shared with other members
of the leadership cell so that comparison and standardisation can emerge. With the permission of the cell, the
assessments are extended into 360
0
feedback for each leadership candidate at the end of conversations three andeight, in order to provide a reality check against any emerging consensus view on individual strengths and development
areas.
ROLE OF PRE-READING AND PRE-WORK
Every conversation, with the exception of conversation nine, requires participants to read a piece of theory (12 pages)
and complete a two-page assignment. The assignment is workplace-related and is not marked rather, it is circulated
to all members of the leadership cell for their review and for the purpose of engagement, allowing the cell to:
Learn from each other
See the organisation and topic through other peoples eyes.
DELIVERY MECHANISMS
The programme is rolled out, at round tables, in nine separate facilitated conversations of four hours each to leadership
cells of 4-10 people per cell.
1[l kttl][Late 20th century < Sotho< le- singular prefix + gotla 'council, assembly']
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The Nine Conversations in Leadership
Leadership Development
WorldsView Consulting PLC www.worldsviewconsulting.comTelephone: +44 208 692 0942
Page 10
e-mail: [email protected]
SUPPORT QUALITY ASSURANCE AND PROJECT MANAGEMENT
WorldsViews quality assurance and project management team monitors the rollout of the programme. They provide
project management services, facilitator oversight and easy resolution of any difficulties that may be encountered. The
WorldsView team assesses the impact of the programme through pre- and post-intervention 360 assessments to
ensure maximum effectiveness. This team will:
Provide 360 assessment and feedback to all participants towards the end of the programme to provide
measurable progress for the participant.
Liaise with key people in the participants organisation to ensure that the programme requirements are met.
Review progress of the programme, ensuring that it is rolled out on time and on budget.
Evaluate participation levels, solving any attendance problems that may occur.
Co-ordinate facilitators, participants and venues.
The programme is designed to develop, enhance and sustain leaders who can assume the following cross-functional
responsibilities of company leadership:
o Acquire an in-depth understanding of core business functions and build foundational skills to integrate these
functions across the organisation.
o Gain insight into the challenges leaders face in driving results throughout the company, and skills to overcome
these.
o Formulate a holistic approach to identifying problems, devising solutions and adapting to change.
o Build strategic skills for effective decision-making and implementation.
o Enhance the capacity to lead cross-functional initiatives and corporate projects and teams.
o Develop a personal leadership philosophy that reflects greater knowledge, capabilities and confidence.
o Build relationships with other internal organisational change agents for ongoing peer collaboration, learning and
support.
o Strengthen individual capabilities to advance the organisation strategically by rethinking approaches to
management, leadership and leadership development.
o Develop an action plan for applying innovative concepts and best practices for measurable results and sustained
impact within the workplace.
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The Nine Conversations in Leadership
Leadership Development
WorldsView Consulting PLC www.worldsviewconsulting.comTelephone: +44 208 692 0942
Page 11
e-mail: [email protected]
POSSIBLE INTERVENTION SCENARIOS FOR LEADERSHIP CELLS
The programme always comprises nine conversations of four hours each.
SCENARIO 1Rationale: Reduce travelling costs by participating in two conversations per day, with a longer interval before the
following two conversations.
Benefit: Faster understanding of the programme concept.
Challenge: Less time to embed and integrate the knowledge, wisdom and behaviours into the organisation.
Ideal for a pilot course for the purpose of assessing the programme before large-scale rollout to the organisation.
Conversation
Date Morning Afternoon
Full Day Getting Started Vision
Full Day Community Alignment
Full Day Teams Developing Others
Full Day Energy Self
Half Day Moving On
SCENARIO 2
Rationale: Allow the group to participate in one conversation per day (a morning or afternoon session) with a regular
interval period (from one week to one month) between conversations, to allow better assimilation and integration. The
ideal timing is one conversation per month, or a close variation of this.
Date (Half Day Session) Conversation
Half Day Getting Started
Half Day Vision
Half Day Community
Half Day Alignment
Half Day Teams
Half Day Developing Others
Half Day Energy
Half Day Self
Half Day Moving On
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The Nine Conversations in Leadership
Leadership Development
WorldsView Consulting PLC www.worldsviewconsulting.comTelephone: +44 208 692 0942
Page 12
e-mail: [email protected]
PRICING MODEL
The Nine Conversations in Leadership
programme is priced in two revenue streams: Licence Fees and Facilitation
Fees.
LICENCE FEESLicence fees are due in advance to WorldsView Consulting on confirmation of a Nine Conversations in Leadership
contract. Discounts apply to licence fees for larger numbers of participants. Licence fees are inclusive of all course
materials, participant handbooks, 360 assessments and reports.
Number of Participants Licence Fee
Per Participant
Notes
1-30 participants 3,295 AED * Minimum licence fee:
32,945 AED per cell
31-70 participants 3,130 AED * 5% discount
71-150 participants 2,965 AED * 10% discount151-350 participants 2,800 AED * 15% discount351-999 participants 2,635 AED * 20% discount1,000+ participants 2,306 AED * 30% discount
FACILITATION FEES
Facilitation fees are invoiced in advance, with licence fees, or in the month prior to the delivery of the Nine
Conversations in Leadership
programme. Facilitation fees may be negotiated independently of licence fees unless
mutually agreed at the recommended rate.
Recommended Fee Facilitation Hours Notes
59,400 AED per facilitator
(1,650 AED/hour)
36 contact hours
(4 hours x 9 conversations)
1 facilitator per 10 participants (1 cell) unless
otherwise negotiated.
40 participants 4 cells
4 facilitators
Licence fees: 132,400 AED
Facilitation fee: 237,600 AED
370,000 AED
200 participants 20 cells
10-20 facilitators
Licence fees: 560,000 AED
Facilitation fee: Negotiable
Negotiable
1,000 participants 100 cells
50-100 facilitators
Licence fees: 2,306,000 AED
Facilitation fee: Negotiable
Negotiable
SCENARIOSThis table presents scenarios illustrating parameters and fees for varying participant numbers.
Number of Participants Parameters Fees Total Fee
Up to 10 participants Single cell 1 facilitator Licence fees to WorldsView: 32,945AED
Facilitation fees: 59,400 AED
92,345 AED
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The Nine Conversations in Leadership
Leadership Development
WorldsView Consulting PLC www.worldsviewconsulting.comPage 13
ABOUT WORLDSVIEW
WorldsView is a transformational consulting and product development house with a global perspective. WorldsViews
focus is on transforming organisations, developing adaptive leaders and growing high-performing teams. We achieve
sustainable business solutions through partnerships with our companies and engagement models based on dialogue
and co-creation of sustainable solutions.
CONTACT WORLDSVIEW:
Contact:
Channel Director: Brett Yeatman
E-mail: [email protected]
Tel: +27 11 805 1020
Fax: +27 11 805 6016
Mobile: +27 79 891 6187
UK Office Programs Director: Lee Knobel
Email:[email protected]
Tel: +44 (208) 692 0942
Mobile: +44 750 320 2268
Address:
United Kingdom
No. 2, 17 Westgrove Lane
GreenwichLondon
SW10 8QP
Website:
www.worldsviewconsulting.com