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    The Nine Conversations in Leadership

    Leadership Development

    WorldsView Consulting PLC www.worldsviewconsulting.comTelephone: +44 208 692 0942

    Page 1e-mail: [email protected]

    Nine Conversations in Leadership

    A Leadership Development Initiative

    United Arab Emirates

    Programme Information

    Leadership is a choice: a choice to know ourselves, to be ourselves, to

    know others and to act, from moment to moment, as ourselves. In this

    way, with each choice, we become the kind of person and leader we

    want to be.Steven Covey

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    The Nine Conversations in Leadership

    Leadership Development

    WorldsView Consulting PLC www.worldsviewconsulting.comTelephone: +44 208 692 0942

    Page 2

    e-mail: [email protected]

    Table of Contents

    INTRODUCTION ............................................................................................................................................................ 3ORGANISATIONALBENEFITS ............................................................................................................................................4 PROGRAMMEFUNDAMENTALS.......................................................................................................................................5

    Approach to Leadership Development ........................................................................................................................5 Adult Learning ............................................................................................................................................................. 5 Change Catalyst........................................................................................................................................................... 5Workplace Relevance .................................................................................................................................................. 5

    CONVERSATIONFLOWANDCONTENT............................................................................................................................. 6USEOFLEKGOTLA ............................................................................................................................................................ 9USEOFPERSONALDEVELOPMENTPLANS .......................................................................................................................9ASSESSMENTMECHANISMS ............................................................................................................................................9 ROLEOFPRE-READINGANDPRE-WORK .......................................................................................................................... 9DELIVERYMECHANISMS .................................................................................................................................................. 9SUPPORTQUALITYASSURANCEANDPROJECTMANAGEMENT ..................................................................................10

    POSSIBLE INTERVENTION SCENARIOS FOR LEADERSHIP CELLS.....................................................................................11SCENARIO1 ....................................................................................................................................................................11SCENARIO2 ....................................................................................................................................................................11

    PRICING MODEL ..........................................................................................................................................................12LICENCEFEES..................................................................................................................................................................12FACILITATIONFEES.........................................................................................................................................................12

    ABOUT WORLDSVIEW .................................................................................................................................................13

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    The Nine Conversations in Leadership

    Leadership Development

    WorldsView Consulting PLC www.worldsviewconsulting.comTelephone: +44 208 692 0942

    Page 3

    e-mail: [email protected]

    The Nine Conversations in Leadership

    is an innovative leadership development programme that acts as a catalyst for

    long-term development of leaders. The programme is applicable at every level of the organisation and, utilises a

    process that adapts to the organisations framework.

    The programme consists of nine facilitated

    conversations that occur within a small peer

    group (comprising up to ten people), referred to

    as a leadership cell. The purpose of each

    conversation is to share and learn from one

    anothers leadership challenges and successes

    and to co-create ideas and solutions from

    shared learning and wisdom.

    The Nine Conversations in Leadership

    programme fuses organisational development and traditional training in a

    workshop format. It uses 360 feedback, peer coaching and personal development planning to create strong,

    committed leaders at all levels. The programme examines leadership in the realms of head (knowledge), heart

    (commitment) and hands (actions). It brings participants together repeatedly to explore and cover all aspects of

    leadership, from organisational leadership, through team leadership, to leadership of individuals and self-leadership.

    Alignment is a critical component for harnessing the energy in achievement of an organisations vision, values and

    strategy, and the programme assists participants to understand these concepts and to create alignment within the

    organisation.

    The Nine Conversations in Leadership

    programme also satisfies requirements for personal insight. Self-assessment

    and peer feedback are key leadership development tools which constitute the foundation of self-leadership. While

    leaders develop through experience, they can accelerate their readiness to lead by receiving constructive feedback.

    Assessments are made in the areas of knowledge, attitude and behaviour, all of which will be developed during yourleadership journey.

    INTRODUCTION

    Leadership and learning areindispensable to each other.

    John F. Kennedy

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    The Nine Conversations in Leadership

    Leadership Development

    WorldsView Consulting PLC www.worldsviewconsulting.comTelephone: +44 208 692 0942

    Page 4

    e-mail: [email protected]

    ORGANISATIONAL BENEFITS

    The introduction of the Nine Conversations in Leadership

    programme to an organisation offers benefits that impact

    the individual, teams and the organisation:

    Solidifies organisational leadership around the organisations vision, values, purpose and strategy, building trust

    and alignment in leadership teams.

    Aligns the organisation, supporting clarity of leadership messages throughout the organisation.

    Enhances the organisations ability to respond quickly and uniformly to strategic shifts and contributes to

    enhanced financial performance over time.

    Supports talent identification and leadership pipeline management.

    Develops team cohesion and leadership capability at all levels through the addition of leadership skills.

    Identifies organisational effectiveness opportunities as the vision, strategy, team dynamics and essential

    operating elements are examined continually in an open, structured environment.

    Leaders grow their self-awareness, leadership competencies and personal effectiveness.

    The Nine Conversations in Leadership

    programme addresses the following key leadership dimensions through

    facilitated conversations in which the leadership cell provides the content, and the facilitator provides the background

    material and the process facilitation:

    Organisational Leadership (Strategy, Vision, Values, Purpose, Community, Culture, Alignment)

    Direct Leadership(Groups, Teams, Serving And Leading, Coaching, Mentoring, Developing Others)

    Self Leadership (Developmental Journeys, Emotional Development, Energy Management).

    The conversations include activities and dialogue that work in the realms of:

    Knowing (Head) Builds knowledge of the elements of leadership

    Being (Heart) Prompts values-based reflection on the elements of leadership

    Doing (Hands) Encourages behavioural changes to improve performance

    Each conversation follows a set process. The leadership cell members review the leadership dimensions, examine

    attitudes and beliefs for the leadership cell and the organisation, review behaviours and set out development plans for

    the individuals and groups they lead.

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    The Nine Conversations in Leadership

    Leadership Development

    WorldsView Consulting PLC www.worldsviewconsulting.comTelephone: +44 208 692 0942

    Page 5

    e-mail: [email protected]

    PROGRAMME FUNDAMENTALS

    Approach to Leadership Development

    Given that leadership involves a complexity of attitudes, behaviours and competencies all of which take time to

    develop the contemporary view considers leadership to be more like a trade or a craft than a profession. The Nine

    Conversations in Leadership

    programme reflects this reality as it examines the relationships between an individual

    (the leader) and various groups of people, all of whom are capable of ongoing development.

    Adult Learning

    The Nine Conversations in Leadership

    programme draws on models of cognitive development and builds leadership

    ability through the provision of knowledge, the support of mentors and the careful facilitation of conversations.

    Change Catalyst

    The Nine Conversations in Leadership programme serves as a change catalyst for individuals by encouraging

    knowledge, reflection and development plans. The programme also serves as a catalyst for organisational change: Who

    are we leading? Where are we going? How are we getting there?

    Workplace Relevance

    The Nine Conversations in Leadership

    programme is designed to provide a stable, academically-sound framework

    within which leaders develop in conjunction with their peers who are on the same journey. The content of each

    conversation is determined by the members of the leadership cell through the examples that they review, and the

    challenges and successes that they highlight. In this way, each cell works at the level, and the pace, appropriate for the

    members of the cell.

    I start with the premise that the function of leadership is to produce more leaders,

    not more followers. Ralph Nader

    People with a high level of personal mastery live in a continual learning mode. They

    never arriveit is a lifelong discipline. People with a high level of personal mastery

    are acutely aware of their ignorance, their incompetence, and their growth areas.

    They are also deeply self-confident. Paradoxical? Only for those who do not

    understand that the journey is the reward. Peter Senge

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    The Nine Conversations in Leadership

    Leadership Development

    WorldsView Consulting PLC www.worldsviewconsulting.comTelephone: +44 208 692 0942

    Page 6

    e-mail: [email protected]

    CONVERSATION FLOW AND CONTENT

    Each conversation moves from a place of psychological safety (What knowledge exists?), to a place of development

    (How will I react to what the knowledge reflects and to what the cell/my organisation requires?) and then to a place

    of action (What must I do to lead more effectively?).

    Leadership is a choice and its development is a lifelong journey that challenges us and demands commitment to grow

    the knowledge (knowing), the values (being) and the behaviours (doing) required for success. The programme is based

    on these three realms. After the leadership theory and introduction (Getting Started) it moves into the seven

    dimensions of leadership Vision, Community and Alignment (Leading the Organisation), Teams and Individuals

    (Leading Others), Energy and Self (Leading Self) and, finally, into the Moving On conversation which explores

    sustainable methods to maintain the growth and embed the wisdom and learning into the organisation.

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    The Nine Conversations in Leadership

    Leadership Development

    WorldsView Consulting PLC www.worldsviewconsulting.comTelephone: +44 208 692 0942

    Page 7

    e-mail: [email protected]

    Conversation Content Outcomes

    Conversation 1: Getting Started Personal story telling

    Leadership theory overview

    Programme overview Leadership team charter

    Personal development planning

    Introduction to leadership cell and cell process

    Understand current theory on leadership

    Shared vocabulary and understanding of leadership

    Commitment to the leadership cell for the journey Examine ones own leadership and confront leadership

    choice

    Begin personal development journal

    Conversation 2: Vision Vision theory overview

    The leaders role in vision

    The power of vision

    Preparing for feedback (3600

    feedback)

    Personal development planning

    Understand vision theory

    Know the links between purpose, vision and strategy

    Explore commitment to vision, values and purpose

    Learn to articulate vision in an inspiring way

    Understand the need to role-model vision consistently

    Know how to craft an effective vision

    Conversation 3: Community Community theory overview

    Community culture

    Stakeholders Personal development planning

    Learn the meaning of community and its importance

    Understand community culture, stakeholders and diversity

    Know how to develop and empower communities

    Be open to influence by the community Understand the values of the community

    Know how to build the community

    Be able to locate yourself within each stakeholder

    community

    Conversation 4: Alignment Alignment theory overview

    Engaging the organisation

    Alignment must dos

    Personal development planning

    Understand the tangible and intangible components of

    organisations

    Understand the choice between head-centric and heart-

    centric alignment

    Know the importance of role-modelling the organisations

    purpose, values and vision

    Understand how to harness the energy of the organisation

    in achieving results

    Know the importance of using two-way communication to

    align the organisation effectively

    Be able to build sustainable alignment mechanisms

    Conversation 5: Teams Team theory overview

    Building teams

    Working in teams

    Personal development planning

    Understand the appropriate use of teams

    Know how teams develop

    Know how to diagnose common team problems, and how

    leaders can impact teams effectively

    Value the contribution that teams can make

    Recognise the value of developing teams

    Be sensitive to your personal impact on teams

    Be able to role-model effective team behaviours

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    The Nine Conversations in Leadership

    Leadership Development

    WorldsView Consulting PLC www.worldsviewconsulting.comTelephone: +44 208 692 0942

    Page 8

    e-mail: [email protected]

    Conversation 6:

    Developing Individuals Developing individuals theory overview

    Being an effective developer

    Preparing for feedback (3600

    feedback)

    Personal development planning

    Understand that it is possible to accelerate the

    development of individuals

    Understand how adults learn

    Understand the development context of an organisations

    talent management strategy

    Be able to differentiate between mentoring and coaching

    situations and know what skills to apply

    Value trust and respect as foundations of developmentalrelationships

    Be able to apply appropriate development tools such as

    coaching and feedback

    Be able to role-model ongoing personal growth and

    development

    Conversation 7: Energy Energy theory overview

    Energy assessment

    Energy impact

    Personal development planning

    Understand the principles of wellness, balance and energy,

    including factors that affect energy levels

    Understand the four kinds of energy physical, emotional,

    intellectual and spiritual

    Understand the impact of your energy levels on your own

    performance and that of other people

    Learn to implement positive energy rituals in daily life

    Know how to use stress and recovery cycles to maximizeenergy

    Conversation 8: Self Self theory overview

    Analyzing feedback

    The importance of self-leadership

    Personal development planning

    Learn that continuous self-development is possible

    Learn which tools are available for self-development

    Be able to analyze and reflect on self-mastery using models

    of self-development

    Have been assessed on personal strengths and

    development areas in all dimensions and realms of

    leadership

    Have an updated personal development plan that reflects

    new insights and understanding

    Conversation 9: Moving On Nine Conversations theory overview

    Seven Dimensions of Leadership Lifelong learning and sustaining development

    Our leadership community

    Personal strengths

    Development priorities and support

    Developing other leaders

    Celebrate the leadership cell

    Synthesize learning from the conversations

    Celebrate having shared the journey with the team

    Consider committing to leadership development as alifelong journey

    Review action plans as expressed in the personal

    development plan

    Consider the next steps to developing other leaders in the

    organisation or community

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    The Nine Conversations in Leadership

    Leadership Development

    WorldsView Consulting PLC www.worldsviewconsulting.comTelephone: +44 208 692 0942

    Page 9

    e-mail: [email protected]

    USE OF LEKGOTLA1

    For full engagement of all participants, WorldsView draws on an old African dialogue technique, called lekgotla

    (creative dialogue), of ensuring that all voices are heard,. The lekgotla process helps individuals to be heard in groups,

    groups to build a common point of view and become teams, and teams to pursue common goals. Diversity is celebrated

    and built on, as individuals practice the art of listening and building on each others views in a facilitated environment

    that balances concept exploration and learning with efficient time utilisation. Through the use of Lekgotla, developing

    leaders learn to listen vigilantly, to synthesise multiple viewpoints, to build on the thinking of others, to work with

    multiple minds instead of relying on solo command, and to move away from the often instinctive practice of loudest

    voice wins.

    USE OF PERSONAL DEVELOPMENT PLANS

    The Nine Conversations in Leadership

    programme provides the space for leaders to grow themselves and to grow

    their organisations. This growth is achieved through regular documentation of the work required and regular review of

    personal development plans to ensure that leaders are leading themselves to growth in order to lead the organisation

    to growth.

    ASSESSMENT MECHANISMS

    The Nine Conversations in Leadership

    programme utilises self-assessment in relation to the leadership dimensions to

    provide a platform for each individuals developmental journey. The self-assessments are shared with other members

    of the leadership cell so that comparison and standardisation can emerge. With the permission of the cell, the

    assessments are extended into 360

    0

    feedback for each leadership candidate at the end of conversations three andeight, in order to provide a reality check against any emerging consensus view on individual strengths and development

    areas.

    ROLE OF PRE-READING AND PRE-WORK

    Every conversation, with the exception of conversation nine, requires participants to read a piece of theory (12 pages)

    and complete a two-page assignment. The assignment is workplace-related and is not marked rather, it is circulated

    to all members of the leadership cell for their review and for the purpose of engagement, allowing the cell to:

    Learn from each other

    See the organisation and topic through other peoples eyes.

    DELIVERY MECHANISMS

    The programme is rolled out, at round tables, in nine separate facilitated conversations of four hours each to leadership

    cells of 4-10 people per cell.

    1[l kttl][Late 20th century < Sotho< le- singular prefix + gotla 'council, assembly']

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    The Nine Conversations in Leadership

    Leadership Development

    WorldsView Consulting PLC www.worldsviewconsulting.comTelephone: +44 208 692 0942

    Page 10

    e-mail: [email protected]

    SUPPORT QUALITY ASSURANCE AND PROJECT MANAGEMENT

    WorldsViews quality assurance and project management team monitors the rollout of the programme. They provide

    project management services, facilitator oversight and easy resolution of any difficulties that may be encountered. The

    WorldsView team assesses the impact of the programme through pre- and post-intervention 360 assessments to

    ensure maximum effectiveness. This team will:

    Provide 360 assessment and feedback to all participants towards the end of the programme to provide

    measurable progress for the participant.

    Liaise with key people in the participants organisation to ensure that the programme requirements are met.

    Review progress of the programme, ensuring that it is rolled out on time and on budget.

    Evaluate participation levels, solving any attendance problems that may occur.

    Co-ordinate facilitators, participants and venues.

    The programme is designed to develop, enhance and sustain leaders who can assume the following cross-functional

    responsibilities of company leadership:

    o Acquire an in-depth understanding of core business functions and build foundational skills to integrate these

    functions across the organisation.

    o Gain insight into the challenges leaders face in driving results throughout the company, and skills to overcome

    these.

    o Formulate a holistic approach to identifying problems, devising solutions and adapting to change.

    o Build strategic skills for effective decision-making and implementation.

    o Enhance the capacity to lead cross-functional initiatives and corporate projects and teams.

    o Develop a personal leadership philosophy that reflects greater knowledge, capabilities and confidence.

    o Build relationships with other internal organisational change agents for ongoing peer collaboration, learning and

    support.

    o Strengthen individual capabilities to advance the organisation strategically by rethinking approaches to

    management, leadership and leadership development.

    o Develop an action plan for applying innovative concepts and best practices for measurable results and sustained

    impact within the workplace.

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    The Nine Conversations in Leadership

    Leadership Development

    WorldsView Consulting PLC www.worldsviewconsulting.comTelephone: +44 208 692 0942

    Page 11

    e-mail: [email protected]

    POSSIBLE INTERVENTION SCENARIOS FOR LEADERSHIP CELLS

    The programme always comprises nine conversations of four hours each.

    SCENARIO 1Rationale: Reduce travelling costs by participating in two conversations per day, with a longer interval before the

    following two conversations.

    Benefit: Faster understanding of the programme concept.

    Challenge: Less time to embed and integrate the knowledge, wisdom and behaviours into the organisation.

    Ideal for a pilot course for the purpose of assessing the programme before large-scale rollout to the organisation.

    Conversation

    Date Morning Afternoon

    Full Day Getting Started Vision

    Full Day Community Alignment

    Full Day Teams Developing Others

    Full Day Energy Self

    Half Day Moving On

    SCENARIO 2

    Rationale: Allow the group to participate in one conversation per day (a morning or afternoon session) with a regular

    interval period (from one week to one month) between conversations, to allow better assimilation and integration. The

    ideal timing is one conversation per month, or a close variation of this.

    Date (Half Day Session) Conversation

    Half Day Getting Started

    Half Day Vision

    Half Day Community

    Half Day Alignment

    Half Day Teams

    Half Day Developing Others

    Half Day Energy

    Half Day Self

    Half Day Moving On

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    The Nine Conversations in Leadership

    Leadership Development

    WorldsView Consulting PLC www.worldsviewconsulting.comTelephone: +44 208 692 0942

    Page 12

    e-mail: [email protected]

    PRICING MODEL

    The Nine Conversations in Leadership

    programme is priced in two revenue streams: Licence Fees and Facilitation

    Fees.

    LICENCE FEESLicence fees are due in advance to WorldsView Consulting on confirmation of a Nine Conversations in Leadership

    contract. Discounts apply to licence fees for larger numbers of participants. Licence fees are inclusive of all course

    materials, participant handbooks, 360 assessments and reports.

    Number of Participants Licence Fee

    Per Participant

    Notes

    1-30 participants 3,295 AED * Minimum licence fee:

    32,945 AED per cell

    31-70 participants 3,130 AED * 5% discount

    71-150 participants 2,965 AED * 10% discount151-350 participants 2,800 AED * 15% discount351-999 participants 2,635 AED * 20% discount1,000+ participants 2,306 AED * 30% discount

    FACILITATION FEES

    Facilitation fees are invoiced in advance, with licence fees, or in the month prior to the delivery of the Nine

    Conversations in Leadership

    programme. Facilitation fees may be negotiated independently of licence fees unless

    mutually agreed at the recommended rate.

    Recommended Fee Facilitation Hours Notes

    59,400 AED per facilitator

    (1,650 AED/hour)

    36 contact hours

    (4 hours x 9 conversations)

    1 facilitator per 10 participants (1 cell) unless

    otherwise negotiated.

    40 participants 4 cells

    4 facilitators

    Licence fees: 132,400 AED

    Facilitation fee: 237,600 AED

    370,000 AED

    200 participants 20 cells

    10-20 facilitators

    Licence fees: 560,000 AED

    Facilitation fee: Negotiable

    Negotiable

    1,000 participants 100 cells

    50-100 facilitators

    Licence fees: 2,306,000 AED

    Facilitation fee: Negotiable

    Negotiable

    SCENARIOSThis table presents scenarios illustrating parameters and fees for varying participant numbers.

    Number of Participants Parameters Fees Total Fee

    Up to 10 participants Single cell 1 facilitator Licence fees to WorldsView: 32,945AED

    Facilitation fees: 59,400 AED

    92,345 AED

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    The Nine Conversations in Leadership

    Leadership Development

    WorldsView Consulting PLC www.worldsviewconsulting.comPage 13

    ABOUT WORLDSVIEW

    WorldsView is a transformational consulting and product development house with a global perspective. WorldsViews

    focus is on transforming organisations, developing adaptive leaders and growing high-performing teams. We achieve

    sustainable business solutions through partnerships with our companies and engagement models based on dialogue

    and co-creation of sustainable solutions.

    CONTACT WORLDSVIEW:

    Contact:

    Channel Director: Brett Yeatman

    E-mail: [email protected]

    Tel: +27 11 805 1020

    Fax: +27 11 805 6016

    Mobile: +27 79 891 6187

    UK Office Programs Director: Lee Knobel

    Email:[email protected]

    Tel: +44 (208) 692 0942

    Mobile: +44 750 320 2268

    Address:

    United Kingdom

    No. 2, 17 Westgrove Lane

    GreenwichLondon

    SW10 8QP

    Website:

    www.worldsviewconsulting.com