uau! branding (english) training presentation
TRANSCRIPT
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I am Sébastien Liron, French specialist in Luxury Service Training and Luxury Brand Management. My goal is to make people understand, respect and LOVE your brand. I founded UAU! Branding (“WOW! Branding” in portuguese) in 2009 in Rio de Janeiro, in order to share my 25 years experience with brands such as Cartier, Jaeger-LeCoultre, Montblanc, Patek Philippe, Gucci, Tag Heuer, Bulgari or H. Stern Jewelers. Because happy people produce better. And because happy brands attract. https://br.linkedin.com/in/sebastienliron
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SERVICE EXCELLENCE TRAINING: • How to implement a WOW! Culture • The Luxury Codes applied to selling Products:
High Watchmaking, Jewelry, Fashion, Beauty, Accessories • The Luxury Codes applied to selling Services LEADERSHIP TRAINING: • Leadership Methods • Team Management and Development • Coaching for Performance TOOLS: • Training Manuals for your brand • Operational Checklists for your brand • Service Excellence Standards for your brand LANGUAGES: • Portuguese • French • Spanish • English • Japanese
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TRAININGS
BRAZIL: BELÉM
BELO HORIZONTE
BRASÍLIA
CAMPINAS
CUIABÁ
CURITIBA
FLORIANÓPOLIS
FORTALEZA
GOIÂNIA
MANAUS
RECIFE
RIO DE JANEIRO
SALVADOR
SÃO LUIS
SÃO PAULO
PORTO ALEGRE
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BUENOS AIRES BOGOTÁ
CANCUN
DÜSSELDORF
FRANKFURT
GENEVA
HAMBURG HOUSTON
JERUSALEM
KYOTO
MEXICO CITY
MIAMI
MUNICH NASSAU
NEW YORK CITY
OSAKA
PARIS
ST MARTEEN
TEL AVIV TOKYO
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Our BRAND THERAPY: 1. SERVICE EXCELLENCE: • Luxury Service training • Leadership Training • Consulting and Lectures: The Luxury Codes
2. OPERATIONAL EXCELLENCE: • Operational Checklists • Service Excellence Standards • Internal Talents Identif ication 3. STORYTELLING: • Luxury Branding • Brands Symbols • Corporate Communication 4. BRAND POSITIONING • Mission, Vision, Values • Brand Culture • Internal Communication
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WWW.UAUBRANDING.COM
l i r o n @ u a u b r a n d i n g . c o m
R u a V i s c o n d e d e C a r a n d a í 1 7 , J a r d i m B o t â n i c o , R i o d e J a n e i r o
Because happy brands attract.