ubl omni for g2p payments - state bank of pakistan sbp_g2p... · ubl omni is retail agent banking....
TRANSCRIPT
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UBL OMNI FOR G2P PAYMENTS
Abrar A. MirGroup Head & Executive Vice President
Branchless & e [email protected] May 9,2011
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About UBL Omni
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Branchless Banking
Mobile Phones or Cards with PIN
identify customers and authorize
electronic transactions
Retail locations act as customer touch
points for basic banking services
Cash based transactions allowed at the retail locations
even for the non account holders
Accounts issued at these locations by
fully regulated Bank
UBL Omni is Retail Agent Banking
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Services offered to customers
Account Opening
Cash Deposit &
Withdrawals
Bill Payments
Voucher Purchases
Fund Transfers
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UBL Omni Business Models
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UBL Omni Channels
Omni Dukaan
SMS, WAP
Internet
ATM/POS
Agent Banking / IVR
Branch
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G2P EXPERIENCES
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WORLD FOOD PROGRAMME (WFP) & OMNI“CASH FOR FOOD PROJECT”
Various Locations
Targeted population:
Approx 36,000
Cash for food and cash for work assistance for 3-6 months
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BISP IDP (KPK) Targeted population:
Approx 300,000
BISP QR Card (Punjab/Sind) Targeted population :
Approx 170,000
BISP Mobile (Layyah) Targeted population :
Approx 40,000
Benazir Income Support Program ( BISP)
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WATAN CARD & CASH DISBURSEMENTS TO FLOOD AFFECTEES
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Government Donor Agencies Banks with reach
Branch network Retail agent network
National ID card – the most critical enabler Technology and flexibility Regulators Availability of GPRS / internet connectivity , POS terminals
and ATMs
Key Stakeholders / Enablers
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Finding “believers” (Government, Donor and the Bank itself)
Resistance from entrenched interest groups
Ensuring an honest distribution channel
Speed of execution
Technology adoption
Funds availability and Potential Brand Implications for the FI
Media management
Creating awareness among the masses
Challenges
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1. Large number of Touch points
2. Financial Inclusion & funds Tracking
3. Payment Highway for cost effective subsidy management and routing of other grants
4. Convenience & Flexibility
5. Building trust in retail locations as Financial service providers
6. Transparency
7. Accountability
Benefits
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Thank you