UDAY DAS

Career Overview A determined and diligent professional having extensive experience in Business Development, Business Operations & in Sales & Marketing sector; Skilled in Strategic Planning, Client Relationship Management, Market Research & Business Strategy Development, Sales, etc;

Possessing strong Administration, Management and Maintenance skills is looking forward to excel in a reputed organization with a competing position and senior level obligations in the Marketing and Business Development domain to efficiently deliver the competencies for the continued growth

and viability of the organization and thereby building own professional career.

CUSTOMER SERVICE SUPERVISOR Email ID: udas67@yahoo.com Phone: +91 -9830190939.

Career Summary A result oriented & competent professional with nearly 8 years experience in, Brand

Management, Sales & Marketing in Retail sector. Currently associated with “spencer’s retail ltd.” as Customer service supervisor.

Proficient in Supervising & Coordinating Marketing Administrative Activities in Assigned

Sections, Promoting Company’s Products and Services, Identifying Prospective Areas/Clients & Developing Business, Sales Service Management, Customer Query Management, Competitor Analysis & Plan Development, Team Management, Training & Development, Documentation Works, etc.

Having Bachelor’s degree in Commerce ; Possessing strong communication skills with

expertise at building positive relationships with Senior Officials, Staffs and Customers Cohesive Leader and Team Player with capability in providing training, guiding and

motivating teams towards maximum productivity

Career Record

Spencer’s retail ltd.

Designation: Customer service supervisor. Duration: august 2008 to Till Date

Key Deliverables: 1. Receive stock after it is tallied. 2. Input the stock by GIN and GRN process. 3. Planning the Display, and offer selection.

4. Monitoring C.S.A. and other brand staff in my section. 5. Regular indent on stock requirement basis. 6. Benchmarking. 7. Sale analysis with other retail counters of my company. 8. Planning for sale increase.

9. Stock take at weekly intervals on high value products. 10. Stock maintenance in ware house. 11. Damage stock segregation and sending it to distribution centre through G.R.W.M

Suzen pharmaceuticals’ pvt.ltd. Designation: Medical representative.

Duration: February 2007-july 2008.

Key Deliverables: 1.Doctor visits.

2.Demonstration of companies product to doctors, medical retailers, distributors. 3.Visiting distributors for sales enhancement. 4.As a distributors support by visiting medical stores.

Academic Credentials

Bachelor of Commerce

Mrinalini dutta mahavidyapith, 2005. Affiliation to Calcutta University (C.U.) Higher Secondary

Dum Dum motijheel collage of commerce Affiliation of West Bengal Council of Higher Secondary Education (W.B.C.H.S.E) Senior Secondary Birati mahajati vidyamandir,

Affiliation of West Bengal Board of Secondary Education (W.B.B.S.E)

Technical Proficiency MS Office (Word, Power Point, Excel)

Proficient knowledge of Computer and Internet Applications Brief knowledge of SAP

Personal Dossier Date of Birth : 23RD june 1984

Linguistic skills : English, Bengali & Hindi Nationality : Indian Address : 51, Anjangarh, birati, Kolkata -700051, West Bengal. Sex : Male.

I do hereby declare that the details provided by me in this resume are correct and I have knowingly not omitted/ misrepresented any information. I am aware that the company can use this data for verification purposes and any material inconsistency identified between the details shared above versus actual information would have a bearing on my employment, based upon company policies.

Uday Das