uday sankar

Uday Sankar PMPCell: +91 7032646439, e-mail: [email protected]

Experience Summary

Total IT Experience : 18+ years (USA: 4+ years, UK: 1+ years)Designation : Lead Consultant, Consulting – Test Advisory ServicesCurrent Employer : Cigniti Technologies (14Jul2014 till Now)Previous Employers : Avaya (‘11-‘14), Patni (‘05–‘11), L&T Infotech (‘00-‘05), KPIT (‘96 – ‘00)

Visa Readiness

USA : B1/B2 valid till 29Jul2024UK : C business (multi entry) valid till 20Oct2016

Recognition

Winner of “Name & Win” contest at Cigniti, Gallop for TCoE methodology name Winner of “Name & Win” contest at L&T Infotech for Test Automation framework name Winner of “Computer Bridges the Communication Gap” lecture at Graduation level Valuable Contribution award for leading Co-Browsing effort at L&T Infotech Valuable Contribution award for supporting SCADA product at KPIT Recognized as best onsite contractor by UK based client(ref: Garry Pearson, CTO Sytel)

Key Value Additions

@Cigniti USA Nov’14 till Feb’15 (Consulting – Test Advisory Services) Assessed ‘As Is’ testing practices of Alfa Insurance client for TCoE implementation readiness Built TCoE process framework at Alfa Insurance Developed master test strategy for client’s high visibility transformation program

@Cigniti India Jul’2014 till now (Consulting – Test Advisory Services) Coined ‘SCALE’ methodology name for Gallop’s Enterprise TCoE solution Coined ‘SCOPE’ methodology name for Cigniti’ s Enterprise TCoE solution Reviewed & optimized process deliverables for Synovus, LG&E TCoE implementations Built consultant induction kit for new joiner’s Built telecom, utility domain competencies for supporting test consulting practices

@Avaya India 2011 till 2014 (Telecom domain) Primarily responsible as Test Manager for India based projects of EP&T group Grew EP&T India Testing practice from team of 4 to 16 in an year’s time Managed 16 direct reports based out of different locations within India Broadened India Test Service offerings from IVR based Solutions to Contact Center solutions

encompassing IVR, ICR, Notifications, Managed Support, API testing, Advanced Applications like Agent Virtualization, Social Media, Callback Assist, One Touch Video, Agent Controls

Enhanced delivery capabilities by handling over 10 ongoing parallel projects across different Customers, Regions and Time Zones on daily basis with multi location teams based out of Pune, Chennai, Gurgaon, Onsite US, Canada, UK, Brazil, Argentina

Improvised project deliveries by building internal checklists, mandating process hand offs for requirements working sessions / execution readiness, KM practices

Improvised commitment levels of team by engaging, mentoring, grooming them for roles of Architects, Management, Customer Facing, Applied Innovation

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@Patni USA 2008 to 2010 / @Patni India 2011 (Utility domain) Presented usage of Rational Test Tools to utility client Community of 50+ Practitioners

involving Architects, Engineers and Design groups Prepared Account level presentation for Patni Senior Leadership demonstrating overall Patni

Testing Engagement at Southern California Edison (SCE). As part of presentation, used innovative ideas like aligning SCE core values with on ground service offerings, achievements of Patni

Led Client Pre-SOW Test Estimation Practice across all IT Groups & Vendors involving Infosys, CSC, Patni for different types of Test Requirements, COTS systems, Technologies

Led testing of high visibility compliance & regulatory projects like CPUC based GRC, FERC, Multi Vendor based functional projects

Led co-ordination of 600+ ERP Legacy Applications (SAP) Test Planning, Executions, Cutovers across Process Teams, Clients, Legacy SMEs for SAP R1, R2 implementations

Improvised Quality Test Center initiatives by creating Defect Data Dictionary for Rational / HP Tools, Generating Metrics for Testing Leadership team, Test Criteria based development of test conditions & scripts

@Patni USA 2006 to 2007 (Banking domain) As Onsite lead managed all test engagements for Patni from inception, recruitment, mentoring,

delivery of projects to supporting RFPs / Proposals for new business opportunities for Banking Client

Mentored test teams across all vendors on Client’s MAP Testing methodology Led delivery of multi-vendor test teams across System Test & UAT phases for Banking Client’s

EAI based Middleware Replacement project.

@Patni India 2005 (Medical domain) Initiated setting up of Independent Test Team for Toshiba client Led & mentored test teams for delivery of Agile / Non Agile testing projects Implemented Patni Task based Approach test framework on projects

@L&T Infotech India 2000-2002 / USA 2003 (R&D, Insurance domain) Created Web based Co Browsing solution, Workbench Insurance application maintenance Demonstrated eCRM Co Browsing solution to international customers like H&R Block,

Mastercard, Eaton, John Deere, Edward Jones Coined name LT FAST for Test Automation service offering of L&T Infotech

@KPIT India 1996-1997 / UK 1998-1999 (Product & Web Application) Created Tag Browser component, supported releases of SCADA product Astra At onsite UK, was involved in development & testing of Tele-Connect product Ra Led integration of web page development for eSource e-commerce application

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IT SkillsDomain : Telecom, Utility, Banking, Insurance, Product Engineering Methodology : Waterfall, AgileTechnology : Web (J2EE), Client/Server, Mainframe

Test Management Tools : Rational RequisitePro 7.1.0.2, Test Manager 7.0.2, ClearQuest 7.1.0, HP Quality Center 11, Test Director, Jira, Confluence

Load Testing Tools : LoadRunner, Empirix, SilkPerformerAutomation Testing Tools : Selenium, QTP, WinRunnerWeb Services Testing Tools : SoapUIUnit Testing Tools : JUnit

Telecom Product Testing : Avaya Experience Portal / Session Manager / Communication Manager, Agent Call Scripting Cedar TeleConnect RA

Banking Product Testing : EAI Testing using Rocket Seagull Legasuite (1+ years),FiServ FraudGuard 8.3.600 (1 year)

Social Media Product Testing : IBM Lotus Connections 3.0 (6 months)ERP Legacy Testing : SAP (ERP Legacy) R1, R2 Implementations (9 months)Web Product Testing : Help-O-Linetm eCRMSCADA Product Testing : Astra

Development Tools : C++, Java, Visual Basic 6, Visual C++ 6, Oracle, Ant, Eclipse, JUnit, Tomcat

Product Development : Help-O-Linetm eCRM (3 years / J2EE), Tele-Connect Agent Call Scripting (2 years / VC++ 6.0), ASTRA windows based SCADA system (2 years / VC++ 6.0)

QualificationMCS Pune University 1996, 1st class with DistinctionBCS Pune University 1994, 1st class with DistinctionGNIIT NIIT Pune 1993-1996

CertificationPMP Project Management Institute, License 1446573

August 2011– August 2014

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Please refer below information for Project Details

Cigniti Technologies Period: from July 2014 – Till NowBranch ConsultingFunction / Role Lead ConsultantProjects Worked On in Cigniti: Test Assessment: Alfa InsuranceTCoE Implementation: Alfa Insurance, Synovus, LG&EProposals: BGL Group

Key Responsibilities:- Conducting As Is test assessments for clients/prospects- Supporting TCoE implementation for clients- Developed master test strategy for Alfa Insurance transformation programs- Developing in house competencies in induction, domain, agile practicesUsed Tools/Methods/Technology Jira, HP ALM, SVN

Avaya India Pvt. Ltd. Period: from Oct 2011 – Till NowBranch EP&T Testing PracticeFunction / Role Test Engagement & Delivery ManagerProjects Worked On in Avaya: IVR Testing: Cox, Credit One, PWCSA, Carnival, BBH, Lenovo, Tufts, AllState, OthersICR Testing: Verizon, HP, Oi, VodafonePackages: ACC Controls, One Touch Video, Indian NavyVendor Management: SOW, Contracts, Procurement, Commercials

Key Responsibilities:- Building Test Teams for working across Customs / Packages / Connector solutions - Overseeing all testing operations for projects, deliveries, vendors, resources, lab setup- Contributing hands-on in development of automation scripts, manual tests- Talent Management

Used Tools/Methods/TechnologyConfluence, Forge, Jira, Visio, HP Quality Center 11.0, Avaya Products, Empirix, Selenium

Southern California Edison for Patni Period: from Dec 2007 – Sep 2011Branch Testing & Quality Control PracticeFunction / Role Sr. Test/QC LeadProjects Worked On in SCE: Preliminary SOW Test Estimation, Quality Control initiatives / reviews, Lotus Connections, GRC Workpaper System (FERC compliance), FERC e-Tariff (FERC compliance)ERP Legacy based SAP R1, R2 Implementations

Key Responsibilities:- Coordinating SAP Test Planning / Executions across Process Teams, Clients, Legacy SMEs- Leading Test Estimation effort across multiple vendors / groups of IT- Capturing / Reporting/Testing & Quality Metrics for analyzing trends & process improvements- Defining Performance Testing strategy, developing / executing tests

Used Tools/Methods/TechnologyRational Requisite Pro 7.1.0.2 / Test Manager 7.0.2 / Clear Quest 7.1.0, HP Quality Center 9.0, Waterfall methodology / Mainframes, COTS

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LaSalle Bank, Toshiba, Bose for Patni Period: from Apr 2005 till Nov 2007Branch QA Practice of various business unitsFunction / Role Sr. Test LeadProjects Worked On: LaSalle Bank: Gideon MDp Replacement, Payee Positive Pay, Eagle Commercial Loans systemToshiba: Independent Verification & Validation Test Setup for CT, MRI applicationsBose: Gift Card Processing – Load Testing using LoadRunner Electrolux: Price Monitoring System – Automation Testing using QTP

Key Responsibilities:- Defining testing approach, strategy and test design for middleware replacement solution.

Coordinating Unit / Integration / System / UAT execution across all groups of Developers, Testers, Multi-Vendors and SMEs. Performing Enterprise wide Gap Analysis with multiple vendors for Regression Test case coverage

- Supporting Code Promotions, Build Acceptance, Defect Management, Test Execution Reporting, Test Director Administration

- Onsite lead for managing testing operations of Patni. Contributing to RFPs / Proposals for new business opportunities. Mentoring test teams from Patni/Others on Client’s MAP Testing Processes. Status, Metrics reporting for Patni test operations

- Preparing Estimation, Master Test Plans / Execution Plans. Coordinating Test Activities / Test Director Administration for UAT teams

Used Tools/Methods/Technology HP TestDirector / Waterfall and Agile methodology / Mainframe, Web, Client/Server technology

Marsh Affinity for L&T InfotechCedar TeleConnect for KPIT Infosystems

Period: Aug 2000 - Mar 2005Period: Jul 1996 - Jul 2000

Branch Offshore: Pune Onsite: USA, UKFunction / Role Development LeadProjects Worked On: Workbench Call Center, Help-O-Linetm Product Development, Astratm Product Development

Key Responsibilities:- Responsible for Development & Maintenance of Products & Applications across Microsoft and

Java technologies for Client/Server, Web platforms- Demonstrated capabilities of Help-O-Linetm customer support product to US based clients like

H&R Block, Edward Jones, MasterCard and Eaton- Offshore Development lead for supporting Workbench Application releasesUsed Protocols / Languages J2EE, Visual Basic, Visual C++, OracleUsed Tools/Methods/Technology Ant, Eclipse, JUnit

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