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Page 1: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

ufonline.ufl.edu

November 20, 2014

Advisory Board Meeting

Page 2: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

ufonline.ufl.edu

Andy McCollough

Organizational Structure

Page 3: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Org ChartProvost

Associate ProvostTeaching & Technology

Assistant ProvostDistance Learning

and UF Online

DirectorFaculty Development and

Teaching Excellence

UF OnlineGrad

Programs

Executive Education

Coursera Conferences

DirectorContinuing Education

Page 4: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

ufonline.ufl.edu

Functional Organization

Pearson, Summerford* Marketing

Pearson, Enrollment Management (EM) Recruiting

Pearson, Student Services Retention

Colleges, Harfe* Program Development

CITT, Colleges, Smith* Production

Teaching and Technology (TNT), Smith* Faculty Development

EM, Evans, Aagard Enrollment

Student Affairs, Kratzer, Mastrodicasa Student Services

Colleges, Spillane, Kepic Advisement

CIO, Zazueta IT

CFO, DuBois Financials

ProctorU, Marchman* Assessment

*Direct reports to TNT

Page 5: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Elsa BurnsPearson Embanet

Marketing, Recruitment, & Retention

Page 6: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Marketing Performance Summary• New programmatic landing pages

• Average of 70% increased lead flow quarter over quarter (Q1 & Q2 vs. Q3 & Q4)

• Actual/Forecasted 2014 total leads = 30,293

• FTIC leads comprise of approximately 25 % of total leads volume

• Out-of-state leads comprise of approximately 70% of total leads volume

Page 7: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Social Media Engagement

8/12

8/15

8/18

8/21

8/24

8/27

8/30 9/

29/

59/

89/

119/

149/

179/

209/

239/

269/

2910

/210

/510

/8

10/1

1

10/1

4

10/1

7

10/2

0

10/2

3

10/2

6

10/2

911

/111

/411

/7

11/1

0

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

Facebook Likes

Page 8: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Social Media Posts

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Lead Summary

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Lead Analysis

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Q4 2014 & Q1 2015 Priorities• Expanding into highly targeted

digital advertising mediums focused on:

• In-state interest

• FTIC student

• International & out-of-state interest

• Video content:

• Virtual tour, student, faculty, and alumni

• Continuous optimization

Page 12: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Consultative Coach

• Relationship Building – Build rapport, trust, and credibility

• Discovery – Ask proper questions to identify needs and motivation

• Advocate and Support – Meet the need and recommend best solution-vision match

Recruitment Management

(Process)

• Statuses – Effectively move leads through the recruitment process

• Calls and E-mails – Number of times per week• Recruitment Reporting– Forecast of projected students

Communication Plans

• Automated/ Attempting – Each new lead gets a personalized response upon inquiry and during the attempting process

• Accepted – Calls and e-mails to keep prospective students engaged

• Registration to Start of Class – Calls and e-mails through the first week of class

Enrollment Coaches are dedicated team members working on behalf of your institution

Core Service: Recruitment Operations

Page 13: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Welcome Call Outlining Keys to Success

Proactive Check-ins

Behind the Scenes

Monitoring

Encouragement and Recognition

of Efforts

Respond to Program and Service Questions as Needed

Every student is supported by a dedicated Program Coach

Core Service: Student Support & Retention

Page 14: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Melissa Robinson

Centralizing Enrollment Management for UF Online Students

The UF Online OneStop

Page 15: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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To optimize operations within the Division of Enrollment Management and to provide UF Online students first-class customer service throughout the enrollment lifecycle, with a specific interest in increasing student enrollment and retention.

Our Mission and Commitment

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Sharing a Common Goal of Student Support

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OneStop FunctionsAdmissions

Financial Aid Registrar

Bursar CampusConstituents

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Advisers OneStop

Faculty

Help Desk

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Location Extended hours General Inbox Website Social media presence Video Contact

◦ (352)294-3290 ◦ [email protected]◦ www.handbook.ufonline.ufl.edu

OneStop Operations

Page 20: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Admissions

Steve PritzZina Evans

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Rolling admissions ◦ Multiple entry points throughout the academic year◦ Criterion based admissions requirements (not pooled)

Increased flexibility in Admissions Process ◦ Application and application fee remains active up to 1 year◦ Deferment of admissions (up to 1 year)◦ Incomplete applications are moved to next term (not automatically

cancelled)

UF Online Admission Facts

Page 22: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Application Numbers

*Spring 2014 numbers included applications from previous 2 +2 programs

Spring 2014 Summer 2014 Fall 2014 Spring 20150

100

200

300

400

500

600

700

800

900

1000

428

174

579

935

Page 23: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Data provided by the Office of the University Registrar as of

11/10/14

Fall Enrollment Data

Steve Pritz

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New - 279 Continuing - 613

Fall 2014 Enrollment Summary

Total - 892Data provided by the Office of the University Registrar as of 11/10/14

Page 25: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Fall 2014 Enrollment Summary

New Student

Continuing Student Summary

Biology 1 1

Criminology & Law 29 75 104

Environmental Management 5 16 21

General Business 112 429 541

Geology 6 1 7

Health Education & Behavior 54 39 93

Psychology 38 7 45

Sport Management 31 45 76

Telecommunication Media & Society 3 1 4

Summary 279 613 892

Data provided by the Office of the University Registrar as of 11/10/14

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Fall 2014 Enrollment Summary

1–5Credits

6-9Credits

10-11Credits

12 Credits & higher Summary

Biology 1 1

Criminology & Law 9 41 6 48 104

Environmental Management 1 10 1 9 21

General Business 116 265 4 156 541

Geology 2 4 1 7

Health Education & Behavior 5 30 1 57 93

Psychology 4 21 1 19 45

Sport Management 10 13 5 48 76

Telecommunication Media & Society 3 1 4

Summary 147 387 18 340 892

Data provided by the Office of the University Registrar as of 11/10/14

Page 27: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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New Student Continuing Student

Student Count

Total Credits

Average Credit Hours

Student

Count

Total Credits

Average Credit Hours

Biology 1 15 15.00

Criminology & Law 29 269 9.28 75 737 9.83

General Business 112 1006 8.98 429 3544 8.26

Geology 6 39 6.50 1 3 3.00 UF Online Average Credit

HoursHealth Education & Behavior 54 560 10.37 39 421 10.79

Environmental Management 5 36 7.20 16 170 10.62 9.09

Psychology 38 338 8.89 7 84 12.00

Sport Management 31 347 11.19 45 505 11.22

Telecommunication Media & Society

3 24 8.00 1 6 6.00

Summary 279 2634 9.44 613 5470 8.92

Fall 2014 Enrollment Summary

Data provided by the Office of the University Registrar as of 11/10/14

Page 28: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Enrollment SummarySpring 2014 to Fall 2014 UF Online Persistence Rate

Degree Programs Spring EnrolledSpring Total (- Spring and Summer Grads) Fall Enrolled Persistence Rate

Criminology & Law 65 59 (6) 53 90%

General Business 412 323 (89) 279 86%

Health Education & Behavior 44 30 (14) 27 90%

Environmental Management 12 11 (1) 10 91%

Sport Management 63 51 (12) 42 82%

ALL UF ONLINE PROGRAMS 596 474 (122) 411 87%

90%86%

90% 91%

82%87%

Persistence RateFinal SIF for Spring/Summer, SIF as of 11/17/14 for Fall

Page 29: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Enrollment SummarySummer 2014 to Fall 2014 UF Online Persistence Rate

Degree ProgramsSummer Enrolled

Summer Total (- Grads) Fall Enrolled Persistence Rate

Criminology & Law 67 63 (4) 61 97%

General Business 356 307 (49) 284 93%

Health Education & Behavior 31 23 (8) 23 100%

Environmental Management 15 15 (0) 14 93%

Sport Management 38 35 (3) 29 83%

ALL UF ONLINE PROGRAMS 507 443 (64) 411 93%

97% 93% 100% 93% 83% 93%

Persistence RateFinal SIF for Spring/Summer, SIF as of 11/17/14 for Fall

Page 30: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Enrollment SummaryFall 2014 UF Online Enrollment by Age

17 yea

rs a

nd u

nder

18-2

1 ye

ars o

ld

22-2

4 ye

ars o

ld

25-2

8 ye

ars o

ld

29-3

4 ye

ars o

ld

35-4

4 ye

ars o

ld

45-5

4 ye

ars o

ld

55-6

4 ye

ars o

ld

65-7

4 ye

ars o

ld

75 yea

rs o

r older

Not R

epor

ted

0%

14%

22%

19%21%

16%

7%

1%0% 0% 0%

17 years and

under

18-21 years old

22-24 years old

25-28 years old

29-34 years old

35-44 years old

45-54 years old

55-64 years old

65-74 years old

75 years or older

Not Reporte

d

0 122 200 170 185 139 66 9 1 0 0

Page 31: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Calendar Models

Page 32: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Semester Calendar

C

A

B

Fall

A

B

C

Spring

A

B

C

Summer

8 weeks

8 weeks 8 weeks

8 weeks6 weeks

6 weeks

Page 33: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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A

B

C

Fall

A

B

C

Spring

A

B

C

Summer

7 weeks

8 weeks

7 weeks

7 weeks

7 weeks

7 weeks

Trimester Calendar

Page 34: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Fall Winter Spring

Summer

A

B

A A A

B B B

C C CC

6 weeks

7 weeks

5 weeks

6 weeks

6 weeks

6 weeks

6 weeks

6 weeks

Quarter Calendar

Page 35: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Brian Harfe

Program Development

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Second 5 Launched

MajorsOriginal 5 Launched

Page 37: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Academic Year spring 2014◦ Business Administration◦ Criminology & Law◦ Health Education & Behavior◦ Environmental Management◦ Sport Management

Academic Year 2014-15◦ Biology◦ Computer Science◦ Geology◦ Psychology◦ Telecommunications

Academic Year 2015-16Launched◦ SociologyProposed◦ Geography◦ Nursing◦ Computer Engineering ◦ Anthropology

Majors Roadmap

Academic Year 2016-17Proposed◦ Microbiology & Cell Science ◦ Accounting◦ Mechanical Engineering ◦ Civil Engineering ◦ Finance◦ Elementary Education

Page 38: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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2014Fall

2015Spring

2015Summer

2015 Fall

Major  FTIC Tran FTIC Tran FTIC Tran FTIC Tran

B.A. in Biology Y   Y   Y   Y Y

B.S. in Business Administration Y Y Y Y Y Y Y Y

B.S. in Computer Science Y   Y Y Y Y Y Y

B.A. in Criminology & Law Y Y Y Y Y Y Y Y

B.S. in Environmental Management Y Y Y Y Y Y Y Y

B.A. in Geology Y Y Y Y Y Y Y Y

B.S. in Health Education & Behavior Y Y Y Y  Y Y Y Y

B.A. in Psychology Y Y Y Y Y Y Y Y

B.A. in Sociology Y Y

B.S. in Sport Management Y Y Y Y Y Y Y Y

B.S. in Telecommunication Media & Society Y Y Y Y Y Y Y

MajorsMajors currently accepting new students

per term and student type

Tran = Transfer StudentFTIC = First Time in College (Freshmen)

Page 39: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

ufonline.ufl.edu

Jennifer Smith

Course Production

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Offered Spring 2014 45

Offered Summer 2014 17

Offered Fall 2014 45

Proposed Spring 2015 45

Proposed Summer 2015 17

Total (as of Summer 2015) 169

New or Re-designed Courses

Page 41: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Course Breakdown (Spring 2014 – Summer 2015)

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Fiscal Year 2013-14 ◦ Average cost/3 credit course = $17,687

Fiscal Year 2014-15 (projected)◦ Average cost/3 credit course = $20,625

Fiscal Year 2015-16◦ Increased STEM production g higher cost

Cost

Page 43: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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CHM1030 Basic Chemistry Concepts and Applications 1

CHM1031 Basic Chemistry Concepts and Applications 2

MAC2311 Calculus 1

MAC2312 Analytic Geometry & Calculus 2

MAC2313 Analytic Geometry & Calculus 3

PHY2048 Physics I with Calculus

PHY2048L Physics I with Calculus Lab

PHY2049 Physics with Calculus 2

PHY2049L Physics with Calculus 2 lab

COP3502 Programming Fundamentals 1

2014-15 STEM Production

Page 44: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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STEM Course Production

Page 45: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Media packages = short video with embedded assessment

Publisher homework

Organized by learning objective

Identify student strengths and weaknesses

Deliver appropriate content

Synchronous chat sessions moderated by

TA

General Chemistry Personalized Learning

Page 46: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Biology: ◦ Simulations/Lab-in-a-box

Physics: ◦ Simulations/Video recordings

General Chemistry: ◦ Simulations/On-site bootcamp

Labs

Page 48: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Faculty Institute: Required for all UFO faculty TA Institute: Required for all UFO TAs Interface Faculty Seminar Online Education Excellence Awards Showcase Session Topics:

◦ Online Assessment◦ Canvas◦ Rubrics◦ Groups◦ Team-Based Learning

Faculty Development

Page 49: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Page 50: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Fedro ZazuetaDave Gruber

Technology Services forOnline Student Success

Information Technology

Page 51: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Course Production

Support and Training

Course Delivery Administration

Metrics & Analytics

Instructional Design

Web & Programming

Faculty

Face to Face Training

Course Management

System

Video & Collaboration

Computer Labs

Admissions

Registration

Data Collection and

Warehousing

Analytics

Performance Metrics

Rich Media Production

Just in Time Training

CMS Support

Pedagogy for online

instruction

Student

Face to Face

Computer Help Desk

Self-service resources

Student Records

Financial Aid

Billing and Payments

Network Related Services

Reports

Partnerships (Integration)

PearsonMCGraw-Hill

Proctor-U

IT Services for UFOnline

Page 52: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Currently 88 courses under development 65 Courses are UFonline

Course Production

Other UFOnline

Page 53: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Student support◦ 24/7 Help Desk

Faculty support◦ Extended hours to 10:30 PM

(and Sat & Sun 8:00-8:00)

Support

Page 54: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Online tutorials Face to face Training

◦ Using Canvas ◦ Using Canvas for Sakai users◦ Canvas for the advanced user

Training

Page 55: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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UFOnline access to computer labs

Page 56: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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From Sakai to Canvas◦ Integration to administrative systems◦ Integration with external partners

Connect services available in Sakai Connect to new services

Course Management System

Page 57: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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61 external services requested 16 Deployed (.eg voicethread, TurnIt )

External Integration Requests

Page 58: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Administrative Systems

Accommodating UF Online specific processes

Tracking and reporting on new data elements

Integrating Canvas with existing systems

Page 59: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Improve Faculty Training External Service Integration Learning Repository Analytics

Major Future Areas of Focus

Page 60: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Glenn KepicAcademic Advising Center

College of Liberal Arts and Sciences

Academic Advising

Page 61: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Assigned advisors◦ Academic advisors are assigned

depending upon major or last name

◦ Helps establish an immediate connection to UF

◦ Same academic advisor will work with student through graduation

Mandatory advising session prior to first term registration◦ Discuss transfer courses◦ Review remaining requirements

for graduation◦ Discuss time commitment and

create first term schedule◦ Answer any/all other academic

questions

Academic Advising Services Individual advising sessions

with each student◦ Phone advising◦ Microsoft Lync Video advising◦ e-mail advising

Tracking and monitoring of academic progress (Universal Tracking)

Regular communication between advising community and UF Online administration

Regular communication between advising community and Pearson

Page 62: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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We continue to enhance advising websites with video presentations addressing important academic information.

Examples of current UF Online students:◦ Stay at home parent of six children◦ Assistant coach of professional sports team◦ Professional musician (traditional FTIC)

Departments are planning to hold receptions on campus prior to commencement for graduates and their families.

Academic Advising

Page 63: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Jeanna MastrodicasaDivision of Student Affairs

Heather WhiteCareer Resource Center

Student Affairs & The Career Resource Center

Page 64: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Links (online orientation) Disability Resource Center First Year Florida class Workshop Success video series Other student engagement opportunities,

e.g. Center for Leadership and Service events

Career Resource Center initiatives

Student Affairs Initiatives for UF Online

Page 65: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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CRC At a Glance Focus on Career Development and

Employer Relations Overview of Virtual Services

Agenda

Page 66: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Comprehensive and Centralized◦ 24 full-time staff◦ Career Development and Employer Relations Model◦ Liaison Model

Nationally Recognized◦ Top 5, Princeton Review◦ Wall Street Journal ◦ Today Show Highlight

Career Resource Center

Our mission is to educate and create connections for the University of Florida community in order to facilitate the holistic career development of students.

Page 67: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Historical Overview

Career Development◦ CRC Website◦ Online Career Planning Appointments◦ CHOMP◦ Certified Gator Professional ◦ Virtual Mock Interviews

Employer Relations◦ Gator CareerLink◦ Virtual Career Fairs◦ Information Sessions & Workshops ◦ Interviews

Virtual Services

Page 68: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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www.crc.ufl.edu Serves as national

standard Currently

undergoing enhancements

CRC Website

Page 69: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Convenient and customized to reach more students

Skype or phone options Served 3,800 students last year; 80 online

Online Career Planning Appointments

Page 70: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Introduction to Career Decision Making Process 3-step process; 4-step process coming soon! http://

www.crc.ufl.edu/students/studentChomp.html

C.H.O.M.P. (Career Help for Major Planning)

Page 71: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Online professional workshop series◦ Finding a Full-time Job or Internship

Job and Internship Search Resume Prep Networking

◦ Professionalism Interviewing and Professional Development in

Workplace

Certification for Students◦ Viewable by employers

Certified Gator Professional

Page 72: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Practice interviews in private setting Industry-specific questions Examine various ways to answer questions Link can be viewed by CRC staff &

professors

Virtual Mock Interviews

Page 73: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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‘All Things Career’ portal Part-time, internship & full-time job postings Employer contact information often listed Faculty and staff module Centralized system for campus http://www.crc.ufl.edu

Gator CareerLink (GCL)

Page 74: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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23 virtual fairs promoted to students via GCL (fall)

Focused for…◦ Majors◦ Careers/Industry◦ Veterans◦ Individuals with disabilities

Virtual Career Fairs

Page 75: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Helps educate and connect distance learners via virtual information sessions, panels, and various educational workshops

Utilizes technology (Goggle Hangout, etc…) for unique interactions

Virtual interview options for some companies

Connections with Employers & CRC

Page 76: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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TJ Summerford

Student Voices

Page 77: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Spring Summer

UF Online Colleges*UF

OnlineColleges

*

1 Description of course objectives and assignments 4.44 4.41 4.43 4.45

2 Communication of ideas and information 4.30 4.30 4.29 4.34

3 Expression of expectations for performance in this class 4.35 4.39 4.36 4.41

4 Availability to assist students in or out of class 4.34 4.37 4.35 4.38

5 Respect and concern for students 4.43 4.47 4.39 4.49

6 Stimulation of interest in course 4.24 4.32 4.30 4.33

7 Facilitation of learning 4.24 4.27 4.25 4.30

8 Enthusiasm for the subject 4.44 4.53 4.41 4.53

9Encouragement of independent, creative, and critical thinking 4.29 4.35 4.37 4.37

Average of questions 1-9 4.34 4.38 4.35 4.40

10 Overall rating of the instructor 4.29 4.37 4.24 4.38

11 Amount learned 4.22 4.15 4.25 4.22

12 Amount of effort required 4.11 4.01 4.32 4.04

13 Difficulty of the subject matter 3.83 3.80 3.81 3.76

14 The educational value (relevance) of this course 4.25 4.16 4.25 4.25

15 Expected grade 4.17 4.25 4.14 4.26

Student Faculty Evaluations

* Averages for the 4 colleges (CALS, CLAS, HHP and WCBA) which taught sections in UF Online.

Evaluation Scale:1. Poor/Low2. Below Average3. Average4. Above Average5. Excellent/High

Page 78: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Examples of Student Comments

Tailored to the online communityI like the fact that lectures seemed tailored to the online community. I think it showed great consideration to the online community, and recognized the fact that the distractions facing online students and on campus students vary. I hope other courses follow suit.

Sad to leave… Go Gators!!!Sadly, my time at UF is drawing to a close. I really enjoyed my time as a student. For the past 3 or so years, I did nothing but give it my best. It has become my routine: working, going home, logging on, etc. I will truly miss being a student, and must see what the future has planned for me. Either way, UF will always hold a special place in my heart...Go Gators!!!!!!!!!!!!!!!!!!!!!!!!!!!!

It’s good to be backThank you for making my first class back in 26 years such great fun. I learned a lot and you made me feel that I never took such a long break.

Page 79: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Lisa Zagnoli◦ College of Business graduate,

Spring 2014◦ Single mom ◦ Works full-time for Wells Fargo◦ Entrepreneur

http://lisazagnoli.com

Recent UF Online Graduate

Page 80: Ufonline.ufl.edu November 20, 2014 Advisory Board Meeting

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Greg DuboisOffice of the Chief Financial Officer

Financial Performance

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FY 2014 Actual vs Budget

Actual Budget VarianceTuition: In-State 905,539 114,840 790,699 Out of State 42,236 159,120 (116,884) Less: Waivers & Financial Aid Fee (57,969) (7,352) (50,617)Fees: Technology Fee 45,229 7,352 37,877 Capital Improvement Trust Fund Fee 57,029 9,467 47,562 Financial Aid Fee 45,229 7,352 37,877 State Subsidy 15,000,000 15,000,000

Total Revenue 16,037,293 15,290,779 746,514 Non-Recurring Expenses: Initial Production 1,155,906 1,044,000 (111,906) Upgrades Production Equipment 58,007 500,000 441,993 Enrollment Management & Marketing 677,732 600,000 (77,732) Student Services 2,317 400,000 397,683 Technology 209,100 1,000,000 790,900 Facilities' Debt Service Overhead 189,274 189,274

Total Non-recurring costs 2,103,062 3,733,274 1,630,212 Recurring Costs: Delivery 646,734 650,771 4,037 Enrollment Management & Marketing 90,134 449,169 359,035 Direct Administration 557,579 520,000 (37,579) P3 Services 3,728,539 3,641,408 (87,131) Overhead 81,836 81,836 Technology 22,946 1,197,471 1,174,525 Facilities' Operations 34,318 34,318 Library 17,984 17,984 Student Services 597,041 31,678 (565,363)

Total Recurring Costs 5,642,973 6,624,635 981,662

Total Cost 7,746,035 10,357,909 2,611,874

Net Margin 8,291,258 4,932,870 3,358,388

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FY 2015 Actual & Projected vs Budget

Actual YTD

Projected YE Budget Variance

Tuition:

In-State 833,249 3,266,357 1,137,375 2,128,982

Out of State 144,372 1,340,687 1,621,035 (280,348)

Less: Waivers & Financial Aid Fee (88,335) (338,121) (73,102) (265,019)

Fees:

Technology Fee 42,284 169,155 73,102 96,053

Capital Improvement Trust Fund Fee 54,445 206,208 94,128 112,080

Financial Aid Fee 73,609 269,471 73,102 196,369

State Subsidy 5,000,000 5,000,000 5,000,000

Total Revenue 6,059,624 9,913,757 7,925,640 1,988,117

Production 611,309 2,884,005 3,132,000 247,995

Delivery 247,699 2,302,340 3,420,000 1,117,660

Enrollment Management & Marketing 84,288 224,060 794,169 570,109

Direct Administration 254,076 606,597 520,000 (86,597)

P3 Services 1,117,308 2,922,765 3,427,571 504,806

Overhead 24,832 24,832 528,631 503,799

Technology 105,589 870,281 1,341,443 471,162

Facilities' Operations 122,548 122,548

Library 68,902 68,902

Student Services 355,025 630,444 121,368 (509,076)

Total Expenses 2,800,126 10,465,324 13,476,632 3,011,308

Net Margin 3,259,498 (551,567) (5,550,992) 4,999,425

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Using research to make learning in online/virtual spaces

the best it can be

Online Learning Institute

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Carole R. BealProfessor of Education◦ educational data mining, technology-based learning

Sriram KalyanaramanProfessor of Journalism◦ personalization, interactive technologies, media psychology

Angelos BarmpoutisAssociate Professor, Digital Worlds Institute◦ virtual reality, visualization, computer vision

+ 1 in negotiation now, College of Engineering

The team so far

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Grant proposals◦ U.S. Dept. of Education Virtual Learning Lab

$8m to study personalized learning

◦ MacArthur Foundation Trust Challenge $200k impact of instructor avatars on civility of discourse in online courses

◦ National Institute of Health$100k education neuroscience

◦ Google Faculty Research $100k education neuroscience

◦ NSF Cyberlearning $500k brain-based learning analytics

◦ more planned

Activities so far

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Activities so far

BUL 4310 Spring 2014

Analysis of course data:

e.g. BUL 4310 • 85% residential, 15%

UFO o No meaningful

differences in course performance

o No differences in course activity (?)• need analytics

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Activities so far Setting up

infrastructure for data integration & analytics• IRB & consent for data

use• Integration w/ other

sources (e.g., admissions, tutoring)

• Risk management assessment

• Storage and access control

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Focal projects Personalized learning in online courses

◦ Tracking attention, studying behavior & learning◦ Estimating & enhancing student engagement

data mining & learning analytics Impact of avatars, personalized feedback

◦ Automated monitoring of online discourse via natural language processing (NLP)

◦ Virtual reality for labs Setting up an experimental lab

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Focal projects

UCLA annual survey

Identifying perceptions of online degree programs◦ Research on college

decision-making has not included online options

◦ What are critical factors: cost, rankings, career placement, “reputation”?

◦ Methods: surveys, case-based comparisons

◦ Experiments (to gauge those factors that may influence decision-making)

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Other projects Health management & behavior change

◦ Healthy eating habits◦ Exercise◦ Virtual drug & alcohol education

Community education & outreach◦ Water management

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Knowledge “hub” Sharing best practices with campus & state

communities ◦ Periodic e-newsletter◦ Speaker series◦ Consultations and program evaluation

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Brian HarfeAndy McCollough

New Developments & Challenges

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PaCEPathway to Campus Enrollment

Educational partnerships with the military and private companies

New Developments

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X Y Z0-30 4 10%

  5 5%30-60 3 10%

  4 5%60-90 2 10%

  3 5%

Tuition RebatesIf a UF Online student enters the program with X hours and graduates in Y years, he/she will receive a rebate equal to Z% of total tuition paid.

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E-texts

Balancing expanded access and admissions qualifications

Challenges

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Online Academic Integrity

Successes UF Online students properly authenticated 60,000 online exams proctored for UF to

date 5,500 of those exams for UF Online

Challenges Offering large enrollment exams (400 -

1200+) in tight windows Ensuring exam security matches the F2F

classroom standard

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