When a user makes or updates an entry in the IMS, it immediately appears on all screens for staff that have permission to see them.

Permissions allow your staff to see only what they need to see. Segmenting information keeps your team organized.

In an incident management system, incidents are color coded by status so nothing gets overlooked or omitted. Now you’re removing error.

Your communication, incident details and related documents can be accessedat any time in the future toprotect your property from potential liabilities.

When incidents come into your IMS separately, but are connected in some way, they can be linked to keep a full and comprehensive record.

Locking incidents prevents your staff from changing the details of any incident. An IMS helps eliminate the finger pointing we’re sure you are quite aware of.

Simply create customfields for incidentsrelated to your operation so that you’re alwaysdocumenting correct information specific to your operation.

Scheduling and sending alerts to multiple supervisors or staff is as simple as a few clicks. When a specific incident is reported, a message is forwarded to the need-to-know contactson your team.

Set up your protocols-to-handle to display in your system – by incident type – so that your staff knows exactly what to do when a specific incident occurs which requires predetermined response initiatives.

View the number and details of incidents assigned to each of your staff. This helps you determine who might be the quickest to respond to an incident.

Send automatic notifications by text, email or mobile handheld device to your team. Easily remind them when tasks are due and have peace of mind knowing they’ll get the assigned tasks completed.

Store and easily access information of persons previously involved in incidents at your property.

Reporting features allow you to pull any and all information from the system. Customize data the way you need to, and then send it off to your supervisors.

Don’t lose your patience over dispatching incidents within an adequate timeframe. Implement an IMS where you can create an incident and dispatch it within seconds.

Having and using a system where your staff is trained to properly use it helpsmaintain order and introduce real value.

A web-based solution allows you to remove your IT department and other departments from maintaining your system. When you find a solid system, it won’t be rocket science.

With a progressive IMS provider, you can easily grow your operation. A scalable system will adapt to your needs.

The ability to enter details and the status of an incident via text or mobile handheld devices immediately.

Your team’s ability to effectively and efficiently report and communicate incidents affects your guest experience and your peace of mind.

YYour ultimate goal is to create memories and keep your guests safe anyway, right?

We thought so…

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