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ACCOUNTING INFORMATION SYSTEM
using SAP Business One
INFORMATION SYSTEMS
An Information System is a collection of hardware, software,data, people and procedures designed to support data-intensiveapplications and generate information that supports the day-to-day, short-range, and long-range activities of users in anorganization.
CATEGORIES OF INFORMATION SYSTEMS
•Office information systemsEnhance work flow and facilitate communications among employees.
•Transaction processing systemsCaptures and processes data generated during an organization’s day-to-daytransactions.
•Management information systemsGenerates accurate, timely and organized information so managers and otherusers can make decisions, solve problems, supervise activities, and trackprogress.
•Decision support systemsDesigned to help users reach a decision when a decision-making situation arises.
•Expert systemsCaptures and stores the knowledge of human experts and then imitates humanreasoning and decision-making processes for those who have less expertise.
EVOLUTION OF INFORMATION SYSTEMS
1. The Manual Process Model
The manual process model is the oldest and most traditional form of accountingsystems. Manual systems constitute the physical events, resources, and personnel thatcharacterize many business processes. Traditionally, this model also includes thephysical task of record keeping. Nowadays manual records are rarely used in practices.
2. The Flat File Model
The flat file approach is most often associated with so-called legacysystems. The flat file model describes an environment in which individual datafiles are not related to other files. End users in this environment own theirdata files rather than share them with other users.
Data processing is thus performed by standalone applications rather thanintegrated systems. When multiple users need the same data for differentpurposes, they must obtain separate data sets structured to their specificneeds. These results to data redundancy which contributes to threesignificant problems in the flat file environment: data storage, data updatingand currency of information.
3. The Database ModelAn organization can overcome the problems associated with flat files by implementing the database model to data
management. Access to the data resource is controlled by a database management system (DBMS). The DBMS is a special softwaresystem that is programmed to know which data elements each user is authorized to access. Through data sharing, the followingtraditional problems associated with the flat file approach may be overcome.
Flat file and early database systems are called traditional systems. Within this context, the term ‘traditional” means that theorganization’s information systems applications (its programs) function independently of each other rather than as an integratedwhole. These models were inflexible and did not permit the degree of data sharing that is found in modern database systems.
True integration, however, would not be possible until the arrival of the relational database model. These flexible databaseapproach permits the design of integrated systems applications capable of supporting the information needs of multiple users from acommon set of integrated tables.
4. The REA ModelREA is an accounting framework for modeling an organization’s critical Resources, Events and Agents (REA) and the relationship
between them. Once specified, both accounting and non-accounting data about these phenomena can be identified, captured andstored in a relational database. From this repository, user views can be constructed that meet the needs of all users in the organization.The availability of multiple views allows flexible use of transaction data and permits the development of accounting informationsystems that promote integration.
REA is a conceptual model, not a physical system. The most notable application of REA philosophy is seen in the proliferation ofERP systems.
5. The ERP ModelEnterprise Resource Planning is an information system model that enables an organization to automate and integrate its key
business processes.
ENTERPRISE RESOURCE PLANNING
WHAT IS ERP?
ERP which stands for Enterprise Resource Planning is business managementsoftware that allows an organization to use a system of integrated applications tomanage the business. It aims to serve as a backbone for your whole business. ERPsoftware integrates all facets of an operation, including product planning,development, manufacturing processes, sales and marketing.
The leader in ERP market share, and the one that invented the market to anextent, is the German company SAP AG with its R/3 software. Other big playersinclude PeopleSoft Inc., Oracle Corp., Baan Co. NV and J.D. Edwards & Co.
ADVANTAGES OF ERP
One can say that the biggest advantage of an ERP system lies with its real
time capabilities and the ability to see what is going on with your company as it
happens.
Efficiency
Cost Reduction
Fewer Personnel
Accuracy
Integration
SYSTEMS, APPLICATIONS & PRODUCTS
SAP was founded in June 1972 as Systemanalyse und Programmentwicklung ("System Analysis and Program Development") by five former IBMengineers in Mannheim, Baden-Württemberg: Dietmar Hopp, Klaus Tschira, Hans-Werner Hector, Hasso Plattner, and Claus Wellenreuther
As part of the Xerox exit strategy from the computer industry, Xerox retained IBM to migrate their business systems to IBM technology. As partof IBM's compensation for the migration, IBM acquired the SDS/SAPE software, reportedly for a contract credit of $80,000. The SAPE software was givenby IBM to the founding ex-IBM employees in exchange for founding stock provided to IBM, reportedly 8%. Imperial Chemical Industries (ICI) was SAP'sfirst ever customer in 1972.
The acronym was later changed to stand for Systeme, Anwendungen und Produkte in der Datenverarbeitung ("Systems, Applications andProducts in Data Processing").
In 1976, "SAP GmbH" founded, and moved its headquarters the following year to Walldorf. SAP AG became the company's official name afterthe 2005 annual general meeting. AG is short for Aktiengesellschaft (corporation). In August 1988, SAP GmbH transferred into SAP AG (a corporation byGerman law), and public trading started 4 November. Shares are listed on the Frankfurt and Stuttgart stock exchanges.
In 1995, SAP was included in the German stock index DAX. On 22 September 2003, SAP was included in the Dow Jones STOXX 50. In 1991, Prof.Dr. Henning Kagermann joined the board; Dr. Peter Zencke became a board member in 1993. Claus Heinrich, and Gerhard Oswald have been membersof the SAP Executive Board since 1996. Two years later, in 1998, the first change at the helm took place. Dietmar Hopp and Klaus Tschira moved to thesupervisory board and Dietmar Hopp was appointed Chairman of the supervisory board. Henning Kagermann was appointed as Co-Chairman and CEO ofSAP next to Hasso Plattner. Werner Brandt joined SAP in 2001 as a member of the SAP Executive Board and Chief Financial Officer. Léo Apotheker was amember of the SAP Executive Board and president of Global Customer Solutions & Operations from 2002, and was appointed Deputy CEO in 2007.Apotheker became co-CEO alongside Kagermann in 2008.
Henning Kagermann became the sole CEO of SAP in 2003.[9] In February 2007, his contract was extended until 2009. After continuous disputesover the responsibility of the development organization, Shai Agassi, a member of the executive board who had been named as a potential successor toKagermann, left the organization. In April 2008, along with the announcement of Apotheker as co-CEO, the SAP supervisory board also appointed threenew members to the SAP Executive Board, effective 1 July 2008: Corporate Officers Erwin Gunst, Bill McDermott, and Jim Hagemann Snabe. With theretirement of Kagermann in May 2009, Apotheker took over as the sole CEO. He was replaced by new co-CEOs Bill McDermott, head of fieldorganization, and Jim Hagemann Snabe, head of product development, effective 7 February.
SAP Offers Solutions for Companies of All Sizes
Midsize Companies /
Subsidiaries
Small Companies /
Subsidiaries
mySAP All-in-One
Consists of the mySAP
Business Suite tailored to
the needs of midsize
companies; the software
is easy to install,
implement,and maintain,
and provides a full range
of business functions
SAP Business
One
Can be implemented in
a matter of days and
provides all the
functions you need
Large
Enterprises
mySAP Business
Suite
Complete set of
business functionality
for all requirements
SAP Solutions for SMB
Server
Backup
SDK
Integration
Toolkit
ServicesData
base
SAP Business One: Technology
Easy
to Use
Architecture
Interfaces
Flexible
End-to-end solution
Windows look & feel
Simple navigation
Drill-down reporting
Drag&Relate
Integrated with Microsoft Word and Microsoft Excel
2-tier client/server architecture
("fat client")
Win 32 based, C++
Different database options
Version check
Easy to configure
Search helps
Forms
Queries
User-defined fields
Formatted searches
SDK (programming interface for VB, C/C++, Java)
Integration Toolkit 1.5 (data interface based on
SOAP 1.1)
Client
SDK
What are the Key Functionalities of
SAP Business One?
Accounting and Financials – Manage your general ledger, journals, budgets, and accounts receivables and payables.
Sales and Customer Relationship Management – Manage the entire sales process from first contact to closing the sale and from customer data management to aftersales support.
Purchasing and Operations – Control the entire procurement process.
Inventory and Distribution – Manage inventory across multiple warehouses and locations, and track and record stock movements.
Reporting and Administration – Create, manage, and distribute reports that help foster clarity in your business.
SAP Business One: Process Integration
Purchasing
process
MRP Process
Production
Process
Sales Process
Service
process
GETTING STARTED
- Password
- Navigation
- Functions in a form
- Customize Modules & Personalize Windows
Choose Company
Administration
Financials
Sales Opportunities
Sales – A/R
Purchasing – A/P
Business Partners
Banking
Inventory
Production
MRP
Service
Human Resources
Reports
Modules Drag & Relate
OEC Computers
Sales manager
Main Menu
My Menu
Company
User
Administration Choose Company
Server
Company Databases
Menu Bar and Toolbar
File Edit Data Goto Tools Window Help
Print Preview
Send E-mail
Send SMS
Send Fax
Export to MS-EXCEL
Export to MS-WORD
Launch Application
Lock Screen
GeneralFor navigating
between data records
Menu BarView Modules
Find
Add
First Data Record
Previous Record
Next Record
Last Data Record
Toolbar
Export to PDF
Business Partner Master Data
Functions in a Form
Ctrl+Double-Click
Original Description:
New Description:
Mobile Phone
?
Bold Italics
Selection List
Dropdown List
Link Arrow Code
Name
Currencies
Tel 1
Tel 2
Mobile Phone
Fax
Customer
Personalize windows and settings
User-defined Shortcuts
User-defined
Menu
Forms
Reports
Queries
Links
Modules Drag & Relate My Menu
OEC Computers
Sales Manager
Main Menu
OK Cancel
ListAllocation
Shortcut Current WindowF2
Module Window
Administration
Financials
Sales Opportunities
Sales – A/R
Purchasing – A/P
Business Partners
Banking
Inventory
Production
MRP
Service
Purchase Order
Goods Receipt PO
Goods Return
A/P Down Payment Request
A/P Down Payment Invoice
A/P Invoice
A/P Credit Memo
A/P Reserve Invoice
Landed Costs
Document Printing
Purchasing Reports
Allocate Remove
Customize
Administration
Financials
Sales Opportunities
Sales – A/R
Purchasing – A/P
Business Partners
Banking
Inventory
Production
MRP
Service
Human Resources
Reports
Modules Drag & Relate
OEC Computers
Sales manager
Main Menu
My Menu
Customize Main Menu
Form Settings – Main Menu
Administration
Financials
Sales /AR
...
Display only modules and menu
items the user is authorized for.
Menu Item
Manually choose
the menu items you
want to display.
Visible
Apply Authorizations
Drag&Relate
List of all quotations for item M00001
Sales / AR
Delivery
A/R Invoice
Drag and Relate
Sales Quotation
Returns
A/R Credit Memo
Sales Order
Delivery Details
A/R Invoices Details
Sales Quotation Details
Return Details
A/R Credit Memo Details
SAP Business One
OEC Computers
manager
Sales Order Details
Item NumberDescription
Item Type
Price List 01 Purchase Price List
Item Group
M00001
Mouse Pad
ItemsAccessories
Item Master Data
Foreign Descrip.
Display Parameters
Language
Color
Default Length Unit
Default Weight Unit
Date Format, Date Separator
Time Format
Display Currencies on the Right
Decimal Places, Decimal Separator, and
Thousands Separator
Master Data Concept
Business Partners
Items
Addresses
Payment Terms
Price lists
Control Account
Inventory Accounts
Warehouses
Item Groups
Item Properties
Price lists
Common Data Structure for Marketing
Documents
General
Document
Data
Contents
Business Partner
Name
Contact Person
No.
Status
Posting Date
Item/Service
Item/Cat. No. Quantity12
Ship to
Pay to
Shipping Type
…
Logistics Accounting
Journal Remark
Payment Terms
Tax Information
Buyer/Sales Person Total Before Disc.
% Discount
…
Total Payment Due
Remarks
General
Information
(Footer)
Document
Content
Row Type in Sales and Purchasing Documents
Type Item No. Item Description Quantity Price Total (LC)
Contents
A1005 Color Printer 1 14,76 214,76
A1006 Ink Jet Printer 1 19,99 99,95
T The item A1006 will be sold out soon!
S Subtotal Printers 314,71
A1001 Black Cartridge 10 7,50 75,00
A1006 Color Cartridge 10 9,10 91,00
S Subtotal Cartridges 166,00
Total before Discount 480,71In the documents of Sales and
Purchasing, you can choose the
row’s type.
Form Settings-
Table Format
Select
Purchasing Items: Process Overview
Purchase
Order
Goods
Receipt PO
A/P Invoice Outgoing
Payment
System Configuration
Purchasing
Warehouse management
Production
Inbound
logistics
Outbound
logistics
Marketing
&
Sales
Service
Financial controlling
Master data
Purchase Order
10 printers are currently in stock
We order 5 more from our vendor
Five appear on the inventory reports as ordered
15 will be available to promise,
Although only 10 are physically in stock
Goods Receipt PO
10 printers are currently in stock
We ordered 5 more from our vendor
The vendor delivers 5
After goods receipt, 15 are in stock
Two options to create a follow-up document:
Copy to/ Copy from
Copy to Copy from
Open saved document to
copy
All items copied to new
document
No options available on
how items are copied
However, you can delete
items and adjust
quantities after copying
Enter business partner in a
new document
Choose one or multiple
documents from a list
Draw document wizard allows
you to:
customize rows and
quantities copied
select the exchange rate to
use
A/P Invoice
You receive an invoice from the vendor for the 5 printers
You enter an A/P invoice to reflect the vendor invoice
The A/P invoice is the basis for payment to the vendor
Postings in Purchasing Process for Inventory
Items
Purchased Item
Fixed Assets
Inventory Item
Sales Item
Allocation
Acc.Stock Acc.
100 100Vendor
100100
Allocation
Acc.
Item Category:
Payment Processing
We owe the vendor for 5 printers
An A/P invoice has been entered for the amount owed
You create an Outgoing Payment according to payment terms
The journal entry:
Reduces cash (credit)
Decreases the amount owed to the vendor
Goods Receipt PO
#
1
2 20
3
Goods Receipt PO
Partial Deliveries and Overdeliveries
1) Overdelivery 2) Add Items
Purchase Order
#
1 10
2 15
3 2
Goods Receipt PO
#
1 6
2
3
#
1
2
3
4 1
Goods Receipt PO
#
1 4
2
3
Vendor Y1000Vendor Y1000
Vendor Y1000 Vendor Y1000
Vendor Y1000
General Ledger
(Value)
Warehouse
(Quantity)
Goods Returns
Stock Acc.
100 100
Allocation
Acc.
20 scanners were ordered and
delivered
2 scanners were damaged in transit
Use the goods return to return the
scanners to the vendor for creditStock Acc.
Allocation
Acc.
100100
General Ledger
(Value)
Credit Memo for Purchasing
Allocation
Costs Acc.Stock Acc.
100 100
VendorAlloc.
100100
Stock Acc. Vendor
100 100
Warehouse
(Quantity)
50 CD boxes were ordered,
delivered and invoiced
5 boxes were defective
Use the credit memo to return
items for credit when an A/P
invoice exists
Sales Process
Sales Order Delivery Incoming
Payment
A/R Invoice
System Configuration
Purchasing
Warehouse management
Production
Inbound
logistics
Outbound
logistics
Marketing &
SalesService
Financial controlling
Master data
Leads and Customers
Leads
Use on pre-sales
documents or sales
orders
Not on deliveries or
invoices
Customers
Use on any
sales document
Convert leads to
customers when
they buy
Key Data in the Sales Process: Items
Items represent products to be sold
Item information is stored in the item
master record
You can type item codes directly into a
sales document rows or search for items
by description or other item attributes
Using Price Lists in the Sales Process
Price List
Customer Master Record
Sales Documents
Price List Basics:
10 default price lists are provided.
Items are linked to every price list.
Assign a price list to each customer.
The assigned price list defaults into a
sales document automatically.
Sales Order
Our customer orders 5 laptops
We enter customer, items, and quantities in the sales order
The system determines the price automatically
A manual discount for 1% is entered in the order
The customer is also eligible for an early payment discount of 2%
Item Availability Check in Sales Orders
Sales Order
A00001
Item No. Description
…Quantity
50 01WH
Item Availability Check
Select Action:
Continue
Change To Available Quantity
Display Quantities in Other Warehouses
Display Alternative Items
Delete Row
If Order Quantity
>
Quantity Available
Document
Per Document
Administration System Initialization
Document Settings
Sales Order
Activate Automatic Availability Check
Document Settings
1.)2.)
3.)
Item No.
Warehouse
Quantity Ordered
Available Quantity
A1000
01
50 Pair = 100 pcs
10.06.2010
Requested Due Date 05.06.2010
28 pieces
Earliest Available
Display Available-to-Promise Report
Delivery
We ship 5 laptops to the
customer
The quantity of 5 laptops is
removed from inventory
The inventory account is
credited for item cost
The cost of goods sold
account is debited
A/R Invoice
We bill our customer for the 5 laptops
The total includes the 1% manual
discount
The due date is based on the customer’s
payment terms
A journal entry is created to record:
a credit to revenue
a debit to the customer account
Incoming Payment
The customer pays the invoice on
time for the 5 laptops
The total includes the 1% manual
discount and the early payment
discount of 2%
A journal entry is created to
record:
debits to our house bank
account and discount accounts
a credit to the customer
account
Sales to One-Time Customers (A/R Invoice +
Payment)
Menu
Administration
Sales
Default Customer for A/R Invoice + Payment
C9999 One-Time Customer
Setup Financials G/L Account Determination
C9999
A00001
Customer
Item No. Item Description
A00002Twin Seater
Three Seater
...
Michael Kramer
Main 9855
Chicago TX 65095
Name
Ship To
Balance Due USD 1303.84Add
A/R Invoice + Payment
Payment Means
Check
Bank Transfer
Credit Card
Cash
USD 1000.00
USD 303.84
USD 1303.84Balance Due
Postings in Sales Process for Inventory Items
Purchased Item
Fixed Assets
Inventory Item
Sales Item
100100
Stock Acc.Cost Acc.
Sales Order Delivery A/R Invoice
Revenues Account
Sales Revenues – EU
Foreign Revenues Acc.Customer
100100
General Ledger
(Value)
Warehouse
(Quantity)
Document Flow in Sales
1 2 3
Sales Order Delivery A/R Invoice
Returns
Returns
5050
Stock AccountCost Account
Delivery
Warehouse
(Quantity)
General Ledger
(Value)
50
Cost Account
50
Sales Returns
Credit Memo
5050
Stock Acc.Cost Acc.Sales
RevenuesCustomer
100100
Warehouse
(Quantity)
General Ledger
(Value)
100
Customer
100
Revenues Acc.
50
Cost Acc. Stock Acc.
50
OTHER FUNCTIONALITIES
- Warehouse Management
- Pick & Pack
- Serial & Batches
- Pricelist & Discounts
Warehouse Management Process
Goods Receipt Inventory Transfer Goods Issue
System Configuration
Purchasing
Warehouse
management
Production
Inbound
logistics
Outbound
logistics
Marketing
&
Sales
Service
Financial controlling
Master data
Pick and Pack
A/R InvoicePacking
for the
Delivery
Delivery
Documen
t Creation
PickingSales
Order
System Configuration
Purchasing
Warehouse
management
Production
Inbound
logistics
Outbound
logistics
Marketing
&
Sales
Service
Financial controlling
Master data
Defining a warehouse
Warehouse 01General
Warehouse
General
Accounting
Default Accounts Address Information
Location
Drop Ship
Basic Units of Measure
Use different units of measure in:
Purchasing documents
Sales documents
Warehouse
Purchasing
10 x
Bale (10kg)
Warehouse
2000 x
Ball of wool (50g)
Sales
5 x 10-pack (500g)
Sales
15 x Set 1 (600g)
Sales
25 x Set2 (300g)
Inventory Valuation Methods
Moving Average Price
First In – First Out (FIFO)
Standard Price
€ € € € €
Serial Numbers and Batches
Serial Numbers
Used to track individual objects
Batches
Used to track groups of
items with common
characteristics
Goods Movement and Serial Numbers
On Every
Transaction
On Release
Only
Optional on
Receipt documents
Configuration Settings for Item Master
Records
Serial and batch
management methods
Default warehouses
Set G/L accounts for
items at one of three
levels:
Warehouse
Item Group
Item Level
Costing by company or
warehouse
Set up default values for items
belonging to an item group:
Valuation Method
Planning Method
Procurement Method
G/L accounts
Warehouse Management Overview
Warehouse
Goods Receipts PO/
Goods Returns
from Purchasing
Functions
Delivery/
Returns from
Sales
Functions
Goods Receipts Goods Issues
Remove
Components
for Production
Goods Receipts from
Final Product
InventoryTransfer
between
Warehouses
Beginning
Quantities
Goods Receipts / Goods Issue
Last Purchase Price
Remarks
Journal Remark
Goods Receipt
General Information 1Number
Price List
Goods Issue
Item No. Quantity Price Total
22 Primary
A1000 10 10 EUR 100 EUR
Goods Receipt
General Information 2
Table Window
Inventory Postings
100 100
Stock Account Inventory Offset - Increase
100
Stock AccountInventory Offset - Decrease
100
Goods
Receipt
Goods
Issue
Purchased Item
Fixed Assets
Inventory Item
Sales Item
Warehouse
Warehouse
Transferring Stock
Inventory account
(Warehouse 01)
100
Inventory account
(Warehouse 02)
100
Inventory
Transfer
Purchased Item
Fixed Assets
Inventory Item
Sales Item
Warehouse 01 Warehouse 02
Warehouse Reports
Inventory in Warehouse
Report
Inventory Audit Report
Inventory Status
Items List Overview of items and prices Displays items with prices from stored price lists
Current and planned statusShows current stock situation and information on planned receipts and withdrawals
Stock overview: normal or detailedDetailed gives additional information on the last stock
movement data and prices per material
Origins of posted stock transactionsProvides an audit trail for users
Inventory Valuation
Simulation Report
What if scenariosAllows you to valuation your inventory using different valuation methods and dates.
Overview of postingsShows all quantity- or cost based postings for items
Inventory Posting
List
Sales Process with Picking
Sales Order
Open Released Picked
Deliver
Delivery A/R Invoice
List of orders to be released or picked.
Picking from Pick List
2
3
4
Pick Pack Manager
1
5
Available ItemsA1000 4 pcs.
Sales Process with Packing
Delivery
A/R Invoice
Define Packages
Picking
Existing PackagesBox
Available ItemsA1000 4 pcs.
Package ContentA1001 2 pcs.
3
2
1Sales Order
Packing
Setting up Pick and Pack
Document Settings, General Tab
Setting the response to release of
inventory below minimum level:
Without warning
Warning only
Block Release
Administration Setup for Inventory
Defining package types used for
packing
Pick and Pack: Topic Summary
Key points from the Pick and Pack topic:
The Pick and Pack Manager:
Creates a pick list
Reports on picked quantities
Allows you to specify packages types for picked items
Creates a delivery for picked items
Packing can be done inside the Pick and Pack Manager or
directly in the delivery document
Pick and pack manager displays items in status drawers:
Open – for open sales orders or reserve invoice rows
Released – for items ready to be picked
Picked – for quantities already picked
Pricing in Business One
The basic way of pricing.
Enter prices into price lists and assign the
appropriate price list to a business
partner.
Special Prices
Discount
Groups
Period and
Volume
Discounts
Price Lists
Define discount percentage by item group,
properties or manufacturer.
Overrides period and volume discounts.
Determine special prices by item,
business partner, dates and
quantities.
Overrides all other prices.
Define a discount percentage by date and
quantities for a price list.
Overrides the basic price list assigned to
the business partner.
Item Prices
Price List
Price Lists
299.00Purchase Price List
499.00
599.00
799.00
299.00
Price List Low Volume
Price List High Volume
Price List 04
Price List 05
Price List 06
…
Item Number A1001
Price list concept
Price List
Items Management
299.00Purchasing Price
499.00
599.00
799.00
299.00
Price List High Volume
Reseller
Price List 04
Price List 05
Price List 06
…
Business Partner Master Data
Price List Price List High Volume
Document
Item Price
Item Number A1001
A1001 499.00
C1001
C1001Business Partner
Payment
Terms
Update Entire Price List
Update by Selection
4
Gr.2/1.6Purchase PriceSmall Customers3
Gr.2/1.5Purchasing PriceLarge Customers2
Gr.1No Rounding1.0Last Purchase PricePurchasing Price1
Last Purchase Price0
GroupRounding MethodFactorBase Price ListPrice List Name#
Maintaining Price Lists
By double-clicking the row number,
you can maintain the individual
item prices directly (the system
updates the item master record).
To add new price
lists, choose Data
Add Row.
The sales price for major
customers is 1.5 times the
purchase price.
Easy to edit by filtering item
master records (for example, by
item group, vendor, and so on).
Eur 1,000.002Eur 500ShelfA0004
Eur 2,400.002Eur 1200BedA0003
Eur 1,8002Eur 800TableA0002
Eur 1902Eur 85ChairA0001
Man.PriceFactorBase PriceDescriptionItem number#
4
3
2
1
Automatic or Manual Updates
Price Maintenance
Gr.1No Rounding1.6Purchasing Price ListLarge Cust.1
GroupRounding MethodFactorBase Price ListPrice ListName#
Prices
that are
maintained are
NOT
automatically
updated
in accordance
with the factor.
double-click
Updating Price Lists
1) Enter a new factor in the
price list you want to
update (for example:
Increase prices for major
customers by 0.15 => 1.5
-> 1.65).
2) Choose Update.
3) The system updates all
the prices in accordance
with the new factor.
1) Enter a new factor in the
price list you want to
update.
2) Choose Update.
3) Make a selection (for
example, all the items
from a specific regular
vendor).
4) Choose OK.
5) The system updates the
prices of the selected
items in accordance with
the new factor.
Update Entire
Price ListUpdate by Selection
Last Purchase Price Price List
When you post one of the
following transactions in the
system, the system updates the
last purchase price:Auto-
matic
update
only
Base
Price List
Last Purchase
Price AP invoice
Miscellaneous goods receipts
Inventory / postings of
beginning quantities
Stock posting due to positive
stock differences
Work order and automatic
calculation of last purchase
prices for all components
Data import
Period and Volume Discounts
Validity Periods
From to
double-click
double-click
Quantity Scale
From to
Eur 1,000.002Shelf
2Bed
Eur 1,800.002Table
Eur 190.002Chair
Price
Price List
Item#
4
3
2
1
Price List Low Volume
Working with Discount Groups
You can assign discount groups based on
item groups, item properties, or
manufacturer's products for each
business partner.
Discounts defined by means of a discount
group refer to the price list stored in the
BP master record.%
Special Prices for Business Partners
For a specific business
partner
With or without
reference to a price list
Discount calculation
Automatic update when
price lists are updated
Special prices for selected
items of a business
partner:
Validity Periods
From to
double-click
double-click
Quantity Scale
From to
Updating Special Prices Globally
Change the discount rate or special price.
Select which items are affected by the
change:
With the automatic indicator
Without the automatic indicator
Without a price list assignment
Delete
Refresh by
Price List
Change Price
Change
Discount
Allows you to update the special prices
based on the current price list information
for items without using the automatic
indicator
Allows you to delete special prices
Price Determination in SAP Business One
Document
Item ???
Price
Document
Item 479
Price
NO
NO
NO
2. Does a BP-specific group discount exist?
3. Do period and volume discounts for the Price
List exist?
1. Does a BP and item-specific special price exist?
4. Price List
Overview of Inventory Planning with MRP
Define
Planning
Data
Run MRP View order
recommendations
System Configuration
Purchasing
Warehouse management
Production
Inbound
logistics
Outbound
logistics
Marketing
&
Sales
Service
Financial controlling
Master data
Materials Requirement Planning: Production
Scenario
Printer
Printer
Head
1 pc.
Power
Pack
1 pc.
There is a requirement
for 10 printers on a
sales order.
The printer is a
produced item.
The boards, the printer
head and the power
pack are purchased
items.
after MRP-run:
The MRP creates
recommendations for a
production order for the
printer and
recommendations for
the sub-items based on
whether they are
purchased or
produced.
Purchase Order
Printer Head
10 pcs.
Purchase Order
Memory Boards
20 pcs.
Purchase Order
Power Pack
10 pc.
Memory
Boards
2 pcs.
Production Order
Printer
10 pcs.
Material Requirements Planning
Sales Order
Printer
10 pcs.
Inventory Planning Scenario – Before and After
MRP
time
stock /receipts
requirements
Stock
20 pcs.
Purchase
Order
30 pcs.
Sales
Order
40 pcs.
Sales
Forecast
50 pcs.
Sales
Forecast
30 pcs.
time
Stock
20 pcs.
Purchase
Order
30 pcs.
before MRP-run:
this is the current
inventory status and
planned forecasts
for
a purchased item.
stock / receipts
requirements
P.O. *)
20 pcs.
P.O. *)
20 pcs.P.O. *)
30 pcs.
after MRP-run:
the MRP-run creates
recommendations for
purchase orders
to be able to fulfill the
requirements.
Material Requirements Planning
Sales
Order
40 pcs.
Sales
Forecast
50 pcs.
Sales
Forecast
30 pcs.
Item Number P1001
Description Printer
…
Planning Data in the Item Master
Planning Data
Planning Method MRP / None
Procurement Method Make / Buy
Order Interval Weekly / Monthly / …
Order Multiple 12
Minimum Order Qty. 10,00
Lead Time 10 Days
Item Master Data
MRP Lead Time
time
stock / receipts
requirements
Printer
Lead Time: 10 days
Printer Head Memory
Boards
Power PackSales Order
Printer
Delivery Date: 30.11.
30.11.16.11.
Purchase Orders
Sub-components
Sales Order
Printer
Production Order
Printer
MRP Requirements
head, boards, pack
10 working days
Material Requirements Planning
Bills of Materials
Printer
Lead Time: 10 days
Memory
BoardsPower PackPrinter
Head
A bill of materials:
Represents an item to be
produced
Top level is item number
All components are items
Can be multi-level
Define Forecasts
time
stock / receipts
requirements
01.12.
Sales
Forecast
Printer
60 pcs.
01.11.
Sales
Forecast
Printer
20 pcs.
Item Printer Start Date 01.09. EndDate 31.12. View monthly
01.09.
Sales
Forecast
Printer
50 pcs.
01.10.
Sales
Forecast
Printer
40 pcs.
31.12.
Consuming Forecasts
A sales forecast originally showed 50 printers needed by July
24
A sales order is created for 10 printers to deliver on July 25
The forecast was reduced by 10 to account for the sales order
A production order will be created for 50 printers
July 23 July 24 July 25 July 26Item
Printer
Initial stock
Receipts
Gross Requirements
40 10
40 10
Today:
July 1
MRP Configuration Settings
Setting Consume Forecast - General
Settings, Inventory Tab
Consume forecast
Consumption Method
Days Backward and Days Forward
Defining MRP Defaults for Item Groups
– Inventory Setup
Planning by MRP
Procurement Method
Order Interval
Order Multiple
Minimum Qty
Lead Time
Run MRP: Define MRP Scenario
Use an existing scenario or define a
new scenario:
Name and description
Planning Horizon
Items included in the run
Simulation or actual run
Run MRP: Choose Data Sources
Input
Output
Purchase
Order
Production
Order
Parent
Production
Order
Parent
Dependant
Requirement
ForecastSales
Order /
A/R Reserve
Invoice
Purchase
Order /
A/P Reserve
Invoice
Inventory
Planning
Data from
Item
Master
Bill of
Material
Material Requirements Planning
MRP ResultsPlanning Horizon 25.09. - 30.09. Display after MRP
# Item No. Past… 25.09. 26.09. 27.09. 28.09. 29.09. 30.09.
1 P1001 10
Initial Stock
Receipts
Gross
Requirements
Final Stock
10
Pegging Information – P1001
Item Code P1001
Source Type Due Date Quantity
17 Sales Order 28.09. 10
dead periods
MRP Results
click
Order Recommendation Report
Create Order Type Item Quantity Due Date Vendor
Purchase Order A1019 50 21.09. S1007
Purchase Order A1020 100 21.09. S2100
Production Order P1001 50 15.10.
Order Recommendation
Purchase Order
Supplier S1007 Delivery Date 21.09.
Item No. A1019 Quantity 50
Production Order
Product No. P1001 Due Date 15.10.
Planned Quantity 50
Production Process Overview
Create
Production
Order
Release to
shop floor
Report
Completion
Issue
Components
System Configuration
Purchasing
Warehouse management
Production
Inbound
logistics
Outbound
logistics
Marketing &
SalesService
Financial controlling
Master data
Bills of Materials Types
Printer
Printer
Head
1 pc.
Power Pack
1 pc.
Memory
Boards
2 pcs.
BOM Types
Production
Sales
Assembly
Template
Category of the Item Master Record of the Parent
Item in Bills of Material
Assembly
BOM
Production
BOM
Sales
BOM
Inventory Item
Sales Item
Purchased Item (1.)
(1.) optional
TemplateBOM
TypeItem
Category
(1.)
(1.)
(1.)(1.)
Phantom Item
Board
1 Unit
Axis
2 UnitsScrews
8 UnitsWheels
4 Units
Tire
1 UnitRim
1 Unit
Screws
4 Units
Skateboard
1 Unit
Phantom Item
(does not appear in production orders
and only for information in MRP)
Production Order
Production Orders include:
Finished product
Components
Component issue method
Production orders can be generated
automatically by MRP or created
manually.
Production Process Steps
Create
Production
Order
Release to
shop floor
Report
Completion
Issue
Components
System Configuration
Purchasing
Warehouse management
Production
Inbound
logistics
Outbound
logistics
Marketing &
SalesService
Financial controlling
Master data
Production Order Types
Standard Production Order
Product
A B C
Special Production Order
Item
X Y Z
Disassembly Production Order
Product
A B C
Steps to Enter a Production Order
Select production order type
Select parent item
Enter quantity to be produced
Enter a finish date for production
Make any desired adjustments to
components, warehouses or quantities
Save the production order.
Release to Shop Floor
Initially set as Planned
Release the order to
begin work
Components can then be
issued
Issue Components
Backflush ComponentsManual Components
Control quantity
issued
Precise timing
possible
Commonly used
items
Typical quantities
used
Report Completion
When you report completion, the system automatically:
Receives finished item into inventory
Issues backflushed components
Calculates the cost of producing the item
Stock Changes for Standard Production Order
In Stock - Committed + Ordered = Available
Sta
ndard
Pro
duction
Ord
er
Completion reported
Status: Planned
Components
Finished Product
Components
Finished Product
+ +
+
+ -
-
- -
+ Indicates increase in quantity
- Indicates decrease in quantity
Type Standard / Special / Disassembly Due Date 20.10.2004
Status Planned / Released / Closed / CancelledOrigin Manual / Automatic
Product No. P1001 User Marc Manager
Planned Qty 2 Sales Order …
Warehouse 01 Customer …
Post Production Cost Information
Components
Costs
Actual Component Cost 80
Actual Additional Cost
Actual Product Cost 80
Total Variance
Variance per Product
Variance %
Journal Remark Production Order - P1001
Production Order
Summary
Quantities
Planned Quantity 2
Completed Quantity 2
Rejected Quantity
Dates
Due Date 20.10.2004
Actual Close Date
Overdue
SERVICE
- Customer Equipment Card & Service Contract
- Handling the Service Call
- Solutions Knowledge Base
Service Process Overview
Service
Response
Service
Call
Service
Resolution
System Configuration
Purchasing
Warehouse management
Production
Inbound
logistics
Outbound
logistics
Marketing &
SalesService
Financial controlling
Master data
Customer
Equipment
Card
Serial Number
Customer
Item
Customer Equipment Card
A/R Invoice
or Delivery
for Item with
Serial Number
Customer
Item
automatically manually
Service
Contract
Type Warranty
Service Contract
A/R Invoice
or Delivery
for Item with
Serial Number
Customer
automatically
manually
Customer
Equipment
Card
Serial Number
Customer
Item
Item
Master
Record
Contract /
Warranty
Template
(Type
Serial
Number)
Type Regular
Contract Details - Service Level Agreement
Service Level Agreement Details
General tab
Response Time
Resolution Time
Coverage tab
Available hours for service
Type of services covered:
parts
labor
travel
Service Call Contents
Service Call
General Remarks HistoryResolutionSolutions
ActivitiesKnowledge
Base
Documents
ExpensesActivities
Service Response
TuesdayMonday
Response Time profiles
Monday-Friday
8 a.m. to 5 p.m.
8 hours
4 hours
2 hours
Monday-Friday
7 a.m. to 7 p.m.
8 hours
4 hours
2 hours
8 a.m. 1 p.m. 6 p.m. 8 a.m. 1 p.m. 6 p.m.
Notification Received
Service ResponseService Call Service
Resolution
Service Resolution
Service
Response
Service Call
Service
Resolution
Customer is satisfied with the solution to the issue.
Enter text on the Resolution tab of the Service Call.
Mark the service call as Closed.
Service Reporting
Average Closure Time
Service Monitor
Response Time by
Assigned to Report
Service Calls Reports Analysis of Service Calls by EmployeeInformation on open and closed service calls
View Response Times by EmployeesUse this report when assigning service calls directly to employees
Details on average time to call closureCheck the efficiency of the service department
Open or overdue service callsProvides two dynamic views in graphical form
My Service CallsUser-specific reportEasy for a service employee to quickly see all assigned calls and determine priority for action.
View Response Times by QueueUse this report when assigning service calls by queue
Service Calls by
Queue
Service Expenses
Service Call
A/R Invoices, A/R Credit Memos,
Deliveries, and Returns or
Display All Documents
All Documents
Service Call Expenses
Items
Labor and Travel
Expenses Details
Expenses
Transfers to Technician
Returns from Technician
Deliveries
Returns
Invoices
Credit Memos
Summed up by item of item type
Items
Deliveries
Returns
Invoices
Credit Memos
Summed up by item of item type
Labor or Travel
Settings for Service
Configuration Settings for
Service
Automatic Creation of
Customer Equipment Cards
Unique Serial Numbers
Contract Templates
Service Call Queues
Service Territories
Set up for Service in Master Data
Automatic Contract Creation for
specific serialized items
Linking Territories and Technicians
to Service Customers