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From left to right: Datuk Ismet Suki (President), Datuk Takashi Hibi (Deputy Chairman), Tan Sri Datuk Asmat Kamaludin (Chairman)

COMPANY VISION

We continually aspire to be the most admired organisation that conducts itself with excellence and integrity; with utmost respect for our people and the environment.

Respect for the people and the environment.

1. Achieving the Customer First philosophy by focusing all our efforts in delighting our customers and strengthening our relationships with business partners.

2. Offering world-class quality products and services that meet customers' needs in the most cost-efficient way.

3. Developing a highly committed and capable workforce with strong safety awareness.

4. Adopting the Toyota Way as our core value in everything that we do.

5. Contributing to the community by promoting the preservation of the environment and enhancing our community service.

We aim to realise our vision by

MISSION

Tan Sri Datuk Asmat KamaludinChairman

Datuk Takashi HibiDeputy Chairman

I would like to repeat a well known fact: that we have always aspired to enrich society through the Toyota Way. Contributing towards the enhancement of our customers' everyday lives is what drives us. Through advanced technology, efficient manufacturing facilities and a comprehensive sales and after-sales network, we are able to offer world-class vehicles and superior services for people to drive safely, securely and comfortably.

Internally, we continually groom our employees to reach their maximum potential, so that they will become future leaders of the company and the community that we serve. We have developed a pool of skilled industry personnel and we are glad to have contributed to the advancement of the motor industry in Malaysia.

All these steps mean that we are continuously working towards enhancing our stakeholders value and enforcing the strong partnerships within Toyota, globally.

In carrying out the above, we are aware of our responsibility to ensure the preservation of the environment. Hence, this is where our stringent world-class environmental standards and compliance come into effect. Our company is not about reactions to situations. We have planned strategies which are continually revised and updated to accommodate the needs of the times.

It is our promise that, as we steer ahead, we will continue to aim for stable, long-term growth and strive to achieve harmony with people, society and the environment.

Ever since our inception, we at UMW Toyota Motor group have been proud to serve the many Malaysian customers with our products and services that meet Toyota's global standard. We are also delighted to grow together with our business partners in our supply chain and sales network.

Toyota's DNA is Kaizen, which never ends or stops. We are certain that, by repeating the process of "Plan-Do-Check-Action" steadily, we are able to respond to our customers' requirements much more effectively.

As trade liberalisation leads the way and competition becomes borderless, we must continue to strive to be a company that is well recognised for our people, products and services around the world as well as in Asia.

All of us at UMW Toyota Motor group are excited, committed and passionate as we steer ahead towards our dream. We will always remain cheerful, joyful and vigorous.

CHAIRMAN'S MESSAGE

DEPUTY CHAIRMAN'S MESSAGE

COMPANY PROFILEMILESTONES

Head OfficeUMW Toyota Motor Sdn. Bhd.,No. 2, Persiaran Raja Muda,Seksyen 15, 40200 Shah Alam,Selangor Darul Ehsan, Malaysia.

Commencement DateJanuary 1982

Paid-Up CapitalRM59 Million

Shareholders UMW Corporation Sdn. Bhd. (51%) Toyota Motor Corporation (39%) Toyota Tsusho Corporation (10%)

Subsidiaries Assembly Services Sdn. Bhd. (ASSB) Automotive Industries Sdn. Bhd. (AISB) Toyota Boshoku UMW Sdn. Bhd. (TBU)

Associate Companies KYB-UMW Malaysia Sdn. Bhd. KYB-UMW Steering Malaysia Sdn. Bhd. JTEKT Automotive (Malaysia) Sdn. Bhd.

Overview of UMW Toyota Motor Sdn. Bhd. (UMWT)

Tun Dr. Mahathir Mohamad, former Prime Minister of Malaysia, celebrates the joint venture of UMW Toyota Motor

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Dedicated workers on the Assembly Services Sdn. Bhd. production line.

Delivery ceremony of the 100,000th Toyota Vios sold in Malaysia.

UMWT celebrates its 30th Anniversary.

The first Toyota Corolla in Malaysia.

UMW Toyota Motor Sdn. Bhd. Milestones1955 The very first three units of Toyota Land Cruiser, imported by North Borneo

Trading Co. Ltd. (NBT), are shipped from Japan to Jesselton (now Kota Kinabalu), Sabah.

1968 ASSB starts its Toyota Vehicle Assembly.

1972 AISB is established.

1982 UMW Corporation Sdn. Bhd. and Toyota Motor Corporation (TMC) form a joint venture company, Sejati Motor, to commence automotive business in Malaysia.

1987 Sejati Motor changes its name to UMWT.

1999 TMC increases its stake in UMWT to 39% and Toyota Tsusho Corporation maintains its 10% stake.

2000 Achieves assembly volume of 500,000 vehicles.

2003 UMWT achieves No. 1 in JD Power Survey for Sales Satisfaction Index (SSI).

2004 UMWT opens its new Parts Distribution Centre in Shah Alam, Selangor.

2005 UMWT relocates to its present headquarters building.

2006 Export of Toyota Hiace to Thailand begins. UMWT achieves No.1 in JD Power Survey for SSI. UMWT establishes Lexus Malaysia.

2007 Lexus Malaysia opens its first Lexus Showroom in Mutiara Damansara, Selangor. UMWT maintains No.1 position in the JD Power Survey for SSI. UMWT opens its new Regional Parts Distribution Centre in Kota Kinabalu, Sabah.

2008 UMWT achieves 100,000 units of Toyota Vios vehicle sales in Malaysia. UMWT achieves No. 1 position for both SSI and Customer Satisfaction Index (CSI),

in JD Power Survey. UMWT opens its new Regional Parts Distribution Centre in Kuching, Sarawak.

2009 UMWT introduces the Toyota Prius, the first hybrid car from Toyota in Malaysia. UMWT maintains No. 1 in the JD Power Survey for Customer Service Index (CSI). UMWT achieves over 1,000,000 Total Units Serviced (TUS) of Toyota vehicles in

Malaysia.

2010 UMWT expands its Parts Distribution Centre in Shah Alam, Selangor. Lexus Malaysia opens a new Lexus Showroom in Penang.

2011 Achieves assembly volume of 1,000,000 vehicles. UMWT opens a new Initial Quality Hub (IQH) and test track in Bukit Raja, Klang, Selangor. Lexus Malaysia introduces the first entry-level hybrid luxury vehicle, the Lexus CT 200h and expands its network to Johor.

2012 ASSB begins assembly of the 7th generation Camry.

UMWT celebrates its 30th Anniversary.

2013 UMWT regains No. 1 position in the JD Power Survey for SSI.

The most advanced facilities and expertise which meet Toyota's global standards have been implemented at the UMW Toyota Motor group's manufacturing companies to produce the latest products and services.

Our people have been professionally trained and equipped to handle the demands of Toyota's global standards. Our investment in human resources and facilities is a continuous endeavour. This allows us to contribute to the development of the automobile manufacturing industry in Malaysia.

Export of Hiace vehicles to Thailand started in 2006, and this is a clear indication of the widespread preference towards our Made-in-Malaysia Toyota vehicles, even outside the country.

The legendary reputation of Toyota vehicles for reliability is the result of Toyota Motor Corporation's passion for quality and focus on customers. At each stage of the manufacturing process, we take every step to ensure quality is secured.

We have instilled the Quality and Kaizen mindset amongst our employees following the Toyota Way culture and values. This enables us to continue to provide our customers with quality products and services that Toyota has been long known for.

Our Toyota vehicle quality achievements have been recognised by the JD Power Survey for Initial Quality Study (IQS). The IQS serves as the industry's benchmark for new vehicle quality, both in design and production (defects/malfunctions).

The results of the JD Power Survey for IQS are testament to our consistent achievements in meeting the mark of good quality and design innovation.

Delivering only the best through Kaizenactivities by all the team members.

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Safety is our No. 1 priority.

Regular safety campaigns are carried out.

Competent trainer instructs a driver on the safety aspects of operating a forklift truck.

The regular morning briefing session at Assembly Services Sdn. Bhd.

Y.A.B. Dato Sri Mohd Najib Tun Razak, the then Deputy Prime Ministerof Malaysia, officiating the Toyota Hiace export ceremony in 2006.

A welding robot in action on the production line.

Assembly Services Sdn. Bhd. carries out an ApprenticeshipTraining Programme.

Quality control at every stage to ensure Toyota standards are met.

MANUFACTURING OPERATIONS

Contributing towards the developmentof Malaysia's automotive industry withToyota's latest technology.

TECHNOLOGY

Ensuring 100% safety is our top priority.Safe practices are incorporated into our daily operations, including assembly and manufacturing plants, vehicle and parts distribution centres, sales and service centres, and throughout the company.

Our employees are trained in safety procedures on their first day at work, during their induction programme. Such safety training extends throughout their career-term.

At pre-shift meetings, the first topic to be discussed is safety, while regular pre-safety checks are carried out on manufacturing equipment. The three key areas that are prioritised include Equipment & Tools, Standardised Work and Training & Confirmation.

Training in all three key areas is enhanced via KYT (Kiken Yochi Training, which means training for the prediction of danger), periodical audits and suggestion schemes. Genchi-Genbutsu (Experience, Observe and Analyse) is also a fundamental part of the accident prevention process.

In addition, the safety of our staff is of utmost importance to the company, and regular campaigns are held to increase the awareness and skills of staff in keeping safe on the road.

SAFETY

Maximising the strength of TPS.Our manufacturing plant applies the famous Toyota Production System (TPS). Based on the basic concepts of Just-in-Time (JIT) and Jidoka, the TPS can efficiently and quickly produce vehicles of sound quality, one at a time.

In delivering innovative and quality products to our customers with the shortest possible lead time, we start with 5S: Seiri (Sort out), Seiton (Arrange), Seiso (Clean & Shine), Seiketsu (Standardise) and Shitsuke (Discipline), with the viewpoint of reducing Muri (Overburden), Muda (Wastage) and Mura (Irregularities). Kaizen activities are also carried out continuously throughout the factory.

TOYOTA PRODUCTION SYSTEM (TPS)

QUALITY

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Conference with Toyota parts suppliers.

Suppliers have to meet our exact requirements and specifications.

Toyota cars are loaded for delivery to Toyota Showrooms throughout the country.

Parts being delivered using the TPS system. All ready to be delivered in the shortest time possible.Stamping operations for Toyota body parts are carried out at Toyota Auto Body (Malaysia) Sdn. Bhd.

Seeking to enhance Malaysia's auto partsindustry and further localisation.We have established a strong network with 56 Tier 1 Suppliers. We consider these suppliers to be not only business partners, but also our own people. The growth of our network of suppliers allows us to deliver the best quality products at the best prices.

We will continue to play a role in the development of the auto parts industry by introducing the Toyota Quality Standards and the Toyota Production System (TPS) to our auto parts suppliers.

Step by step, our suppliers' capabilities have been improving, while the export of auto parts by our suppliers to factories outside Malaysia has also been increasing every year. Likewise, our local content ratio has been gradually increasing with each year.

The stamping of Vios body parts began at Toyota Auto Body (Malaysia) Sdn. Bhd. (TABM) in 2007. Through these stamping operations, we were able to realise body precision improvements and contribute these developments to the local industry. As part of our plans, we will continue to further expand our body parts stamping operations.

SUPPLIERS' NETWORK

Achieving the best in quality andthe shortest lead time with theToyota Production System (TPS).With an outstanding logistics system in place, we are better able to deliver the best quality products in the shortest possible lead time to our customers.

Kaizen is applied in our logistics processes, facilities and our investment strategy for the necessary equipment, based on the Toyota Production System (TPS).

We follow the basic concept of delivering the required product in the necessary quantity at the necessary time. Also, respect for the customers' point of view is reflected in our core business philosophy of "customer first" which is an integral part of our logistics system.

LOGISTICS

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Our professionally-trained sales personnel are approachable and knowledgeable.

Toyota Showrooms are attractive and conveniently located.

One of many regular discussions on product improvement.

Trained personnel carry out the installation of Toyota genuine accessories.Our facilities are bright, spacious and comfortable.

Offering convenience and a relaxingenvironment at our showrooms.Our sales and support network is based on the 3S concept: Sales, Service and Spare Parts, all of which are located in one place.

To make it more convenient for our customers to visit, our Toyota Showrooms are strategically located in all major cities throughout the nation. And we are expanding our network of outlets in line with market needs.

Facilities at our showrooms ensure that our customers are comfortable during their visits.

Our people are professionally trained and are apt at providing answers and solutions to our customers' various enquiries and requests. Customers visiting our showrooms will find our people friendly and helpful, like a trusted friend.

In addition, we are working very closely with a panel of finance companies including Toyota Capital Malaysia Sdn. Bhd. to provide financial solutions that meet the various needs of Toyota customers.

Offering a diverse lifestyle througha wide and attractive range of products.We constantly keep track of the local market's needs and wants, as well as the emerging trends and innovations taking place. We respond by making appropriate models available to our customers, from luxury passenger cars, multi-purpose vehicles and sport utility vehicles to four-wheel drives and vans.

A wide range of Toyota vehicles are available and we will continue to offer more choices of quality Toyota products.

Responding to customers' needs forpersonalisation.We are constantly trying to understand product trends and customers' needs through our market research. Toyota genuine accessories have been uniquely developed for the Malaysian market and are available for all Toyota vehicles. This allows our customers to personalise and enhance the functionality of their Toyota.

When making purchase decisions, customers are able to select accessories to be installed onto their Toyota vehicles. This is done at our Accessory Centre by trained personnel, to meet the strict Toyota quality and standards. All Toyota genuine accessories are offered with warranties.

ACCESSORIES

SALES OPERATIONSPRODUCTS

Ensuring consistent and qualityafter-sales service.

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Service bays at Toyota Service Centres are fitted with state-of-the-art tools and staffed by skilled technicians.

State-of-the-art body repair and painting equipment.

Only Toyota Genuine Parts are used.

Parts are stored systematically at our Parts Distribution Centre.

At TopMark, trade-in services are available for the purchase of new Toyota vehicles.

All pre-owned vehicles go through stringent quality controls.Call Centre operators ready to assist customers.

Customer satisfaction is our main priority.

Taking care of customers:any time, any place.All our service centre personnel, from service advisors to technicians, go through intensive training to meet Toyotas strict standards.

With the assurance of peace of mind, customers can count on our 24SEVEN Road Assist service in the event of an emergency. 24SEVEN Road Assist provides roadside assistance 24 hours a day, 7 days a week.

For anyone who has any enquiries, were just a phone call away with our Toyota Freephone. Our call centre operators are able to converse in Malay, English and Chinese.

To serve a large base of customers, we have established an extensive service network in Malaysia. As of 2013, we have 72 Toyota Service Centres nationwide, and we are still working to expand our network. These expansion plans are in line with the requirements of Toyota's global standards that is, to ensure Toyota Service Centres are widely available and easily accessible to all customers.

Toyota Service Centres offer a wide range of services and products, from periodic and preventive maintenance services to body and paint repairs.

All our workbays are fitted with state-of-the-art technology and our technicians use only specially designed precision tools for Toyota servicing and repairs. Only Toyota Genuine Parts are fitted to ensure exact Toyota specifications and high quality standards are met.

Our customers convenience is always a priority, and our Appointment System and Express Maintenance makes it easier for busy customers to service their Toyota vehicles.

CUSTOMER SERVICE OPERATIONSAFTER-SALES SERVICE

Distributing Toyota Genuine Partsat the right time.Distribution of Toyota Genuine Parts is done through the Parts Distribution Centre. We have also established regional distribution centres in Sabah and Sarawak near our outlets. The objective of having such regional distribution centres near our outlets is to ensure that Toyota Genuine Parts are delivered in a timely manner.

PARTS

Enhancing the value of pre-owned Toyotaand Lexus cars, while assuring their quality.TopMark is the pre-owned vehicle division of UMW Toyota Motor Sdn. Bhd. that supports our new vehicle sales by offering trade-in services to customers who are buying new Toyota or Lexus vehicles.

TopMarks presence also ensures that the resale value of Toyota and Lexus vehicles are protected and maintained at reasonable prices; thus allowing Toyota and Lexus owners to get the best value when they trade-in their Toyota and Lexus vehicles.

All pre-owned vehicles at TopMark come with the Certificate of Assurance endorsed by Puspakom and go through stringent quality-control inspections. This ensures they are free from any defect. Toyota and Lexus pre-owned vehicles also come with a 12-month warranty.

TOPMARK

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A Lexus customer receives personalised service.

Excellence is the core of the Lexus experience.

All facilities and equipment meet the Global Lexus Standard.

Customers relax in the luxurious Lexus Showroom Lounge while waiting to be served.

Delivering the Lexus experience begins at the Lexus Showroom.

The Lexus Showroom in Mutiara Damansara, Selangor.

The winner of the Lexus Golf Invitational 2010.

Perfecting the essence of luxury.The Lexus brand is about the pursuit of perfection, not only in the products and services offered, but also in the delivery of the Lexus experience to our customers.

Customers are at the centre of what we do and this is exhibited in the layout of our Lexus Showrooms. Lexus Malaysia was established in 2006 whilst the Lexus Showroom in Mutiara Damansara, Selangor was officially opened to the public in January 2007. We are continuing to extend our Lexus network around Malaysia.

At Lexus, we believe that no one else deserves more attention than our customers, especially when it comes to enjoying a unique, pleasurable drive. In the Lexus Showroom, they will experience the true meaning of hospitality as they indulge in the luxury of having their every need anticipated and catered for, without having to ask for it.

THE PURSUIT OF PERFECTION

LEXUS

Personalising care for our customers.Lexus Showrooms are inspired by Omotenashi (treat), where each customer is personally assisted by a customer relationship executive, a product consultant and a service technician at the relevant touch-points.

Although owning a luxury car is often only viewed as a symbol of dignity, at Lexus we seek to deeply enrich people's minds, while ensuring the wellbeing of our community and environment.

The Lexus Showroom Lounge allows our customers to relax or work as they choose, while they view the various Lexus models on display. Hence, the entire experience of buying and owning a Lexus is founded on personal attention and individual expression.

LEXUS EXPERIENCE

Lexus Showrooms are equipped with facilities and tools which meet the Global Lexus Standard. All of our Lexus staff in Malaysia, which include Product Consultants, Service Managers and Technical Personnel, are exclusively trained on, and familiarised with, the Lexus vehicles.

Promising excellent quality of after-salesservice to customers.

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ISO 14001:2004 re-certification ceremony.

Crossing a swamp to reach a tree replanting site, to plant the seedlings.

ENVIRONMENT

Creating a sustainable environment.We place environmental preservation high on our list of priorities. Guided by the Toyota Environmental Action Plan, we set targets and we have achieved reduction of carbon dioxide emissions for logistic activities and our assembly facility. Packaging material for parts has been designed to reduce wastage, and hazardous wastes are managed to ensure compliance with Environment Quality (Scheduled Waste) Regulations 2005.

In 2009, our assembly facility, Assembly Services Sdn. Bhd. (ASSB), celebrated its 10th year of being ISO 14001 certified, an internationally-recognised standard for environmental management systems. Similarly, all our Service Centres have been ISO 14001 certified since 2006.

Notably, Toyota engines have been engineered to provide efficient fuel consumption and low exhaust emissions. Our Environment, Safety & Health Policy has been communicated to all staff members to ensure a consistent mindset at all levels.

To reinforce this commitment, internal activities have been initiated, such as the Toyota Save The Forest programme, the annual environment month and nationwide recycling compaigns.

ENVIRONMENTAL INITIATIVES

Under the Toyota Save The Forest programme, volunteers tend to seedlings before they are taken to the forest for replanting .

Creating cars that are in harmony with nature.Toyota has been at the forefront of finding eco-friendly solutions for an increasingly environment-conscious world. Toyota introduced the worlds first mass-produced hybrid car, the Toyota Prius, in 1997.

Since its introduction, the Toyota Prius has proven to be the most popular hybrid car in the world, with worldwide sales exceeding the 2 million mark as of end September 2010. The Toyota Prius is the realisation of Toyotas dream of contributing to a sustainable environment through futuristic design and innovative technologies. In recognition of this, the Toyota Prius has won numerous prestigious awards internationally for eco-friendliness and design excellence.

The Toyota hybrid system combines different power sources (a petrol engine and an electric motor) to maximise efficiency while significantly reducing unwanted emissions. Together with the use of eco-friendly and recyclable materials, Toyotas hybrid cars have fulfilled the goal of creating products that are in harmony with the environment.

The Lexus LS 600h L and the Lexus RX 450h, full hybrid luxury vehicles, were introduced to Malaysia in 2010 by Lexus Malaysia. Subsequently, the Lexus CT 200h was added to the hybrid line-up in 2011.

We hope to realise our dream to see more hybrid vehicles on Malaysian roads in the future.

GOING THE HYBRID WAY

The Toyota Prius on display at the International Greentech & Eco Products Exhibition & Conference Malaysia (iGEM).

Toyota Eco Youth winners pose with their prizes.

Environmental awareness begins in school.

Celebrating Chinese New Year together with the elderly.

With orphans at the KL International Motor Show (KLIMS).

Cheque presentation to deserving organisations, with donations coming from the collection of ticket sales and sponsorship.

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Improving the quality of life.As a good corporate citizen, Toyotas philosophy has always been about improving the quality of life and contributing to society wherever it operates. At UMW Toyota Motor Sdn. Bhd., we actively contribute to the sustainable development of the community. Our commitment is demonstrated through our many Corporate Social Responsibility (CSR) initiatives that focus on the environment, road safety and philanthropy.

Advocating the importance of conservingthe environment.The Toyota Eco Youth (TEY) programme was conceived in 2001, in a joint effort between UMW Toyota Motor Sdn. Bhd. and the Ministry of Education, to cultivate environmental awareness and encourage respect for the environment amongst the youth in secondary schools.

The fundamentals of TEY are to educate the youth on the importance of conserving and acting responsibly toward the environment. Using the QC Problem Solving approach, TEY teams address various environmental issues which include the reduction of electricity consumption, treatment and recycling of effluents, management of water and water usage in school to name a few.

2010 was the year of the Battle of the Eco Champions, seeing participation by the past champions from 2002 2009. This event marked the 10th year anniversary of the programme.

TOYOTA ECO-YOUTH (TEY)

STAFF VOLUNTEERISM

The Road Safety programme, one of our CSR pillars, is a joint effort between UMW Toyota Motor Sdn. Bhd., the Ministry of Transport and the Ministry of Education.

Our objective is to cultivate road safety awareness amongst primary school students, and encourage them to apply the knowledge learned in their schools road safety curriculum.

ROAD SAFETY

CORPORATE SOCIAL RESPONSIBILITYTOYOTA CLASSICS

Safe Route to School Campaign, teaching school children theproper way to use zebra crossings.

Music to raise funds for charity.Established as the philanthropic pillar of Corporate Social Responsibility (CSR), Toyota Classics brings in performances by world-renowned orchestras to Malaysia as a way to help raise funds for charitable organisations and Non-Governmental Organisations (NGOs).

Each year, the proceeds from the ticket sales and corporate donations are given to a few pre-selected organisations from all around Malaysia. Over the past 24 years, over RM7.06 million has been raised and benefited 56 charities and NGOs.

Reaching out to the less fortunate.Our staff volunteerism programme was established to encourage employees to carry out volunteer activities and reach out to those who are underprivileged. Such activities include spreading joy among orphans, blood donation drives and visits to welfare homes.

Knowledge development involves the sharing of information and skills.

In-house and on-the-job training are essential for long-term growth.

Toyota Skills Contest participants in action.

The Long Service Award recognises those who have been in the company for a long time.

Chairmans Award presentation ceremony for the winner.The 10th QCC Convention prize presentation ceremony for the winner.

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OUR PEOPLE

Respecting our people.We respect our people and recognise them as our most valuable resource. Hence, we believe human capital development is indispensable for the long-term growth and success of the company.

The development of our people, especially in the area of teamwork, is essential in delivering the best quality products and services to our customers.

The Toyota Knowledge Development Centre has been established in-house specifically to provide management and skill-development training to our people. As guided by the Toyota Way, we respect all our staff and together we share the customer first philosophy.

Training is also centred on improving daily operational skills and fulfilling customer's expectations via the Toyota Way.

In addition to in-house training, our employees are also sent for Inter-Company Transfer (ICT) training in Japan and other Toyota offices for 1 to 2 years to improve their skills and experiences on a global level.

HUMAN CAPITAL DEVELOPMENT

Recognising outstanding performanceand teamwork.On our journey towards human capital excellence, staff recognition forms an important part of our employee retention philosophy. Recognition programmes are designed to promote healthy competition amongst our people and encourage high performance in achieving organisational success.

Various activities are also held both on and off site in driving more proactive communication among our people. The annual Chairman's Award is given to those who performed best in customer service - in the sales or service category nationwide. Winning teams of the QC Contest and Skills Contest are sent to Japan for training. On top of this, we offer scholarship awards to our staff and their children in promoting knowledge development.

EMPLOYEES' EXCELLENCE

UMW Toyota Motor Sdn. Bhd. team at the UMW Corporation Pesta Sukan.

Supporting all employees and theirfamilies toward a healthy and enjoyable life.Various schemes such as home loans, medical check-ups and education subsidies are offered to employees. Through these schemes, our employees can maintain healthier and fulfilling lives with their families.

Family events and sports activities are often organised to foster team spirit and create a livelier environment for all. For several years, our team has been the overall champion at UMW Corporation Pesta Sukan. We also send our teams to Japan for sports events held by Toyota Motor Corporation, Japan, to motivate them.

EMPLOYEES' WELFARE

Celebrating Chinese New Year with a traditional Lion Dance.

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We at UMW Toyota Motor group,share the value of our shareholders' vision

UMW'S PROMISETogether, we play a leading role in shaping the future of our industries globally. We do this by inspiring vibrant ideas, nurturing potential, pioneering partnerships and delivering excellence in everything we do, the rewards of which contribute to the progress and well-being of all our stakeholders.

TOYOTA'S GUIDINGPRINCIPLESHonour the language and spirit of the law of every nation and undertake open and fair corporate activities to be a good corporate citizen of the world.

Respect the culture and customs of every nation and contribute to economic and social development through corporate activities in the communities.

Dedicate ourselves to providing clean and safe products and to enhancing the quality of life everywhere through all our activities.

Create and develop advanced technologies and provide outstanding products and services that fulfil the needs of customers worldwide.

Foster a corporate culture that enhances individual creativity and teamwork value, while honouring mutual trust and respect between labour and management.

Pursue growth in harmony with the global community through innovative management.

Work with business partners in research and creation to achieve stable, long-term growth and mutual benefits, while keeping ourselves open to new partnerships.

4 Core ValuesHonourOur enduring commitment to integrity and trust. We build trusted relationships and behave with high integrity, resulting in quality products and services that stand the test of time.

VibrantOur contagious energy and appreciation of fresh thinking. We start each day with fresh thinking and use boundless energy to fuel growth and deliver new solutions for our partners and businesses.

UnshakeableOur unwavering resolve and commitment in everything we do. We go forward with determination and perseverance in the face of any obstacle, building a strong foundation for success.

PioneeringOur visionary approach to developing and shaping our industries. We challenge assumptions and lead the way with bold ideas that shape our industries and make things better.