UMC Online WorkshopsCalendar (http://www2.crk.umn.edu/ccs/calendar.htm)

All University Workshops (http://www.stpaulcareers.umn.edu/workshops/)

Improve your job search skills in just 10 minutes by viewing one of our online workshops. Have more questions after view-ing our workshops? Call 218-281-8585 or 218-281-8586 to get your questions answered or to schedule an appointment!

Resumes, CVs, & Cover LettersResume Writing

Resume Writing for Design Fields

Cover Letters & References

Curriculum Vitae Writing

Professional Portfolios

InterviewingEffective Interviewing

Phone Interviews

Job Search StrategiesJobs & Internship Searching

Networking

Networking for International Students

Applying for Federal Jobs

Marketing your Individualized Degree

GLBT Job Search Tips

Professional Associations

Career Services for Student Veterans and Service

Members

Job Fair PreparationJob Fair Success for Undergraduate Students

Job Fair Success for Graduate Students

Graduate/Professional SchoolGraduate School Planning

Pre-Law Workshop

Writing Effective Personal Statements

Job Offers and Salary NegotiationSalary Negotiation

Transition to EmploymentTransitioning from Student to Professional

Health Careers Center Short CoursesPlanning for Medical School

Personal Statements for a Health Program

Interviewing Skills for a Health Program

CAREER ASSESSMENTSCareer Assessment allows you to assess and examine your interests, work values, personality, and beliefs about

yourworkskills.Youcantakepaperand/oron-lineassessmentswhichofferawealthofinformationabout

careers.Youcansearchforinformationoncareers,compareyourassessmentresultswiththeinformation

provided,createacareergoalplanandsaveitallinyourUniversityGradationPlanner:https://onestop2.umn.

edu/gradplanner/home.jsporOnlineePortfolo:https://portfolio.umn.edu/.

ThefollowingassessmentsareavailablethroughtheCareerServicesoffice.Werecommendyoumakean

appointmentwithourofficebycalling218-281-8586ordropbySuite245intheSargeantStudentCenter.

Keirsey Personality Inventory -Thisisafreeservice.Atestwhichisbasedonaseriesofquestionsandmultiple

questionanswers,calculatestheuser'spersonalitytemperament.

CPP Inventories-Thisservicedoescostmoney,butisasurewayofofknowingexactlywhatfieldsyouqualify

for.ContacttheCareerServicesofficetotakethistest.

CISS (Campbell Interest and Skills Survey)-TheCISStestincludesinterestscalesthathelpassessanindividual's

attractiontospecificoccupationalareasandprovidesacomparisontopeoplewhoarehappilyandsuccessfully

employedinthosefields.Inaddition,theCISSinstrumentgoesbeyondtraditionalinventoriesbyaddingparallel

skillscalesthatpresentanestimateoftheindividual'sconfidenceinhisorherabilitytoperformvariousoccupa-

tionalactivities.Together,thetwotypesofscalesprovidemorecomprehensive,richerdatathaninterestscores

alone.ThistestisavailablebyappointmentattheCareerServicesOffice.

Meyer Briggs Type Indicator (MBTI) and the Strong Interest Inventory are in depth assessments available

throughtheCareerServicesOfficeandrequiresaminimumoftwoadvisingsessions.TheMBTI helps you to as-

sesshowyourpersonalitypreferencesmightinfluenceyourcareerchoicesandhelpsyoutounderstandyourself

andyourinteractionswithothers(atworkorinyourpersonallife).TheStrong-Interest Inventory helps you to

clarifyandreflectonyourinterestssoyoucanbetterunderstandandexpandonpossiblecareerchoices.

TheseinventoriesareavailablebyappointmentattheCareerServicesoffice.

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About ePortfolio ePortfolioisyourUniversityofMinnesotaonlineaccountwhereyoumaymanageupto5gigabytesofinformation(elements)anduploadedfiles (materials) inasecurecomputingenvironment.YouhavethreeoptionsformanagingyourinformationinePortfolio:

Enterelements,uploadfiles,orjoinoneormorecommunitiesandusetheirtoolsthatprovideguidance toenterinfomation.AllinformationenteredbyyouisstoredinyoursecureePortfoliocollection.

ShareinformationinyourePortfoliocollectionwithothersinpublications,calledportfolios.Eachport-folioconsistsofoneormoreelementsand/orfilesthatissharedwithoneormoreindividuals.Com-munitytoolsprovideguidanceforbuildingportfolios.

Viewportfoliosthatothershavesharedwithyou.Theseportfoliosmayalsobecommentedon,andin specificcasesevaluated.

Getting Started SelectandjoinePortfolioCommunityandusethetoolsforenteringandsharinginformation.YouhaveanautomaticstartbecausetheUMhasenteredsysteminformationintoyourePortfolioCommunitycollectionguides.

What is ePortfolio?ePortfolioisasecurewebsiteattheUniversityofMinnesotaforindividualstoenter,save,organize,view,andselectivelyshareeducationalrecords,artifacts,andreflections.

Why create an ePortfolio?ePortfolioisaweb-basedinformationmanagementtool,whichallowsUofMandnon-UofMusers(guests)theopportunitytoaccessandshareePortfoliorecordsandotherdocuments.ePortfoliocanbethoughtofasanelectronicfilecabinetinwhichonecanstoreandeasilyfindtextanddocumentsofmultipletypesbyandaboutyourself,suchaswritingsamples,photographs,designsamples,videoclips,musicclips,resumes,internshipexperiencesormentors.Similartoaninvestmentportfolio,thebroadertherangeofdocumentsdemonstratingone’sproficienciesthatarestoredinePortfolio,thegreaterthereturntotheuser.CreatinganacademicandprofessionalePortfolioencouragesonetothinkcriticallyaboutanddocumentyourthoughtsandexperiencesrelatedtolife-longlearning.OncethisinformationisenteredwithinyourePortfolioaccount,theePortfolioownercanchosetoshareeitherpartorallofhisorherePortfoliowithotherindividuals.

Who can use ePortfolio?AllUofMenrolledstudentsandemployeesmaycreateandmanagepersonalPortfolioaccountsandtheymayviewotherpeople’sPortfolios(presentations)towhichtheyhavebeengrantedaccess.Non-UofMusersmayalsoviewPortfoliostowhichtheyhavebeengrantedviewingaccess.UofMgraduatesmaycontinueusingtheirePortfolioaccounts,providedthoseaccountsareactivelyusedatleasteverysix months. More

Can portfolios (presentations) be shared with non-U of M users?PortfoliosmaybesharedwithindividualsoutsideoftheUofMsystem.Passwordsaresenttonon-UofMgueststoviewPrivatePortfolios.PublicPortfoliosmaybeviewedbyanyonewithInternetaccess.

How can I get help with ePortfolio?ThequickestwaytogetassistanceistosendanemailtotheePortfolioHelpDeskorcontactyourcampusHelpDesk.Theseresourcesprovidesupportfortroubleshootingerrorsandproblems(emailportfolio@umn.edu).

Bepreparedtoprovidethefollowinginformation:- the exact steps taken just before the problem occurred-theerrormessages(ifany)thatwerereceived-thetimetheproblemoccurred- the web browser and version you were usingUMC–CrookstonHelpDeskInformation-URLhttp://www.crk.umn.edu/technology/computerserv/helpdesk/index.htm-Phone:281-8374or281-8380-Hours:Monday–Friday:8:00a.m.–4:30p.m.

When can I access my ePortfolio account?ePortfolioaccountsmaybeaccessedanytimedayornightfromanywhereontheweb,exceptfor4:00to6:30A.M.CentralTimedailywhenePortfolioaccountsarebackedup.

How large is my ePortfolio account?EachUofMusermaystoreupto5GBintheirePortfolioaccount.

Which browsers are supported?MostmodernbrowsersaresupportedincludingFirefox2+,Safari3+,InternetExplorer7+,andGoogleChrome.UsingInternetExplorerversion6isnotrecommended.

How should I set up my browser to use ePortfolio?SetupyourbrowserthroughthepreferencestoacceptcookiesandtobeJavaScriptenabled.Adjustthefontsizeforoptimalviewing.

How do I start my ePortfolio account?ePortfolioaccountsareautomaticallyavailabletoallUofMstudentsandemployees.Newandongo-ingePortfolioaccountsareaccessedbyloggingintothesecureePortfolioWebsite(https://portfolio.umn.edu) using your U of M system username.

What information is in my ePortfolio account?YourePortfolio is linkedtotheUofMsystemdatabaseinsuchawaythatsysteminformation,suchasdemographicandtranscriptinformation,isautomaticallydisplayed(andautomaticallyupdated)inyourePortfolio.Thisinformationisidentifiedassuch,andisalwaysascurrentastheinformationstoredin theUofMsystemdatabase.Allother information,suchasself-reportedelementsanduploadedmaterials,andcollections(purposefulcollectionsofelementsandmaterials)mustbeenteredbytheePortfoliouser.

More

How do I change information provided by the U of M Administrative System?TochangeNameofRecord,DemographicInformation,contactyourcampusRegistrar’sOffice.-Crookston:9HillHall,218-281-8548

TochangeAccessofRecord,PhoneNumberofRecord(includingcurrentphoneandcellphone),EmergencyContacts,youmaydosoonline.Forupdatingorsuppressingyourpersonal information:https://onestop2.umn.edu/personaldemographics/viewGeneralInfo.do?institution=UMNCR

To change Adviser, and College and Major, see your college adviser.

TochangeyourUCardPhoto,seeyourcampusUCardOffice.

May I download the U of M ePortfolio software?Yes, ePortfolio isopen source. TheUofMePortfoliowasmoved toopen source in2003.TheUofMopensourceePortfoliocodeiscalledOpenSourceElectronicPortfolio(OSeP).ItisbeingmanagedthroughUMD’sKnowledgeManagementCenter(http://www.d.umn.edu/kmc/portfolio.html).

What is the key vocabulary necessary for using ePortfolio?ePortfoliohasthreeprimaryfunctions:Enter,Share,andView.

EnterThisisthesectionforenteringinformationintoyourePortfolio.Informationmaybeenteredinanyoneof the following ways:- Elements are entered by the U of M system or by the user;- Elements are entered by the user through element templates;-Collections(elementsanduploadedmaterials)areenteredbytheuserfollowingthepromptsprovidedwithintheCollectionGuides;-Materialsareuploadedbytheuser,includingfilesofanytypeandweblinks(URLs);-TheDataTreeisadisplayofallcategoriesandelementscontainedintheePortfolioapplication.Infor-mationmaybeself-reportedinanyoneoftheelementsdistributedthroughoutthesixcategories,oritmaybeautomaticallydisplayedinyourePortfoliofromthedefaultinformationusedtocreateyouraccount.

ShareThroughtheSharefunction,ausermaycreateoneormoreePortfolios(presentations).EachePortfoliomaycontainoneormoreelementsandViewingprivilegesmaybegrantedtooneormoreUofMand/ornon-UofMindividuals,ortothegeneralpublic.TheindividualcreatingthePortfoliotosharemayallowviewerstheoptiontodownloadaPDFfileofthesharedPortfolio.Thedownloadedfileiscom-pressedusingaZIPfileformat.

ViewItispossibletoviewPortfoliostowhichyouhavebeengrantedaccessthroughtheViewfunction.AllUofMePortfoliousershaveaccesstotheirownUofMProfiles(UofMsysteminformationdisplayedinPortfolio)throughtheViewfunction.

CommunityCommunitiesareeducationallypurposefulareaswithinePortfoliowheremembersaredirectedtocol-lectitemsthatreflectlearningarounddesiredprogramareaobjectives(learningoutcomes).Communi-tiesmaybedesignedtosupportformativeand/orsummativeassessmentandreporting. More

Collection GuidesCollectionGuidesareselectiveguidestoenterinformationintohis/herePortfolioaccountforagivenprogramand/orpurpose.RatherthantryingtoselectfromthelonglistofelementsinDataTree,eachCollectionGuidecontainsaselectedlistofelementsspecifictoadesignatedpurpose,suchasacademicprogram requirements.

Upload MaterialsUploadMaterials is a functionofePortfoliowhereusers canuploadfilesandweb links (URLs). It ispossibletoupload,delete,attach,anddetachthesematerialsthroughtheUploadMaterialsfunction.EventhoughmaterialsmaybestoredinePortfolio,theymaybeattachedtoanelementinordertobeshared.

Portfolio TemplatesThePortfolioTemplatesareguidesforcreatingPortfolios(presentations).TherearetwotypesofPort-folioTemplates:theCustomPortfolioTemplate,whichallowsforsharinganynumberofelementsandmaterials,andCollectionTemplates,whichprovideguides,purposefulcollectionofmaterialstoputinoneormorePortfolios.

Guest LoginNon-UofMusersmaylogintoePortfolioifandonlyifUofMePortfoliousershavesharedportfolio(s)withthemasaguest.Whenaportfoliohasbeensharedwithanon-UofMuser,anemailnotificationmessageissenttotheguest,providingdirectionsandweblinks(URLs)forviewingthePortfolio,andapasswordusedtoenterthePortfoliowebsite.

Data PrivacyFederalandstatelawregulatethereleaseofanynonpublicinformation(i.e.,grades,courses,testscores,etc.).SeetheUofMPrivacyStatementformoreinformation.

How secure is ePortfolio?AnadvantageofusingyourePortfolioaccountisthehighlevelofsecurity.TheePortfolioserverusesSSL(securesocketlayer)encryption;thisensuresthatallePortfolioinformationisencryptedandcannotbereadastheinformationtravelsovertheInternet.

How long is my ePortfolio account active?YourePortfolioaccountisactiveaslongasyouhaveanactiveUofMuseraccountandpassword.Fol-lowinggraduation,ePortfolioaccountsremainactiveuntiltheinwhichtheuserdoesnotaccesstheaccount at least once every six months.

How can I get more information?IfyouhavequestionsaboutePortfolioorsuggestionsforfuturefunctionality,pleasecontacttheHelpDesk at portfolio@umn.edu,orvisitthePortfoliosupportwebsite(www.umcrookston.edu/pfolio).

SAYING SO-LONG FOR NOW. It’s time to prepare for your transition into your new life in the world of work or in continuing your education. College has been a lot of work, but is has also been a blast. For once in your life you have been accepted for who you are, been in a relatively safe environment, and met a lot of people who have helped you to succeed toward graduation. Plus, you have a great group of friends with whom you have shared everything over the past four or more years. Leaving all this may be hard, but you can still keep in contact in the future by joining the UMC Alumni Association.

WATCH YOUR FINANCES.All the money you had for extras in college disappears quickly when starting in a new place. Most of you will be responsible for car payments, insurance (car, health, and home) food, rent or house payments, student loan pay-ments, and some of you may already be strapped with credit card debt. Get rid of it before taking on any more obligations. Recent grads were surprised at how fast their salary was eaten up by daily expenses they didn’t have in college, even with salaries in the high $30,000 and $50,000’s.

BE PREPARED FOR THE WORK AT HAND.What made you think work would be lots of fun? Actually, work can be tedious and repetitive at times, espe-cially during the first year or two. You are going to be really eager to get started and make a difference, only to be assigned a data entry task or no-brainer assignment. Engage in the work with enthusiasm and do it to the best of your ability; employers notice and your next assignment will be much more rewarding.

LEARN TO DEAL WITH YOUR MISTAKES IN A POSITIVE MANNER.For the past years mistakes and failure were seldom framed in positive context. Remember when failing a course was just about a disaster? Now there is a real chance for mistakes or failure-not getting a job or being admitted to graduate school, but in the world of work, organizations operate on failures because failures open the doors to new ideas that can solve problems. Because of this, risk-taking is valued by many employers. With this in mind with risk comes failure. This is not totally true in college, but we need to learn to be responsible for our decision making, mistakes, and choices.

Your Next Big Transition - Life After UMC

More

JOIN THE TEAMWORK EXPERIENCECompetition is fierce among students who are vying for prestigious jobs and admittance to graduate schools. While there’s competition in the job interview stage, the work environment is much more team-oriented. Work-ing in teams can be motivating and exciting – sharing ideas and learning from co-workers is all part of a day’s work. Be prepared to share; take the initiative on tasks by volunteering to assist co-workers; and strive to be dependable ( begin work on time and get assignments done ahead of schedule).

COMMUNICATE!Be aware that poor communication may exist; don’t be afraid to ask questions and have co-workers clarify com-munications you do not understand.

FIND A MENTORCultivate a relationship with an experienced professional who can provide guidance as you adjust to the organi-zation. A mentor can provide you with insights on how the organization actually operates and how to navigate the different teams and departments; can offer career advice as you gain experience; and can promote you to higher management for assignments and promotions.

Everything UMC Career Services office has to offer is available to recent graduates for as long as they choose to utilize these services, includ-ing the University of Minnesota GoldPASS System, which is available to members of the UMC Alumni Association.

Resume WorksheetResume Worksheet

Use this as a guide to assist you in developing ideas

______________________________________________First Name, Middle Initial*, Last Name

______________________________________________Street Address, Apartment #, City, Sate, Zip Code

______________________________________________Area Code, Telephone Number

Career Objective* (Summary of Qualifications/Profile) ___________________________________________________________________________ Brief statement that indicates the position you are seeking

Education ___________________________________________ ____________________________ Degree Earned Graduation Date (month/year)

___________________________________________ Major, Minor, Emphasis

___________________________________________ School Name, City, State

___________________________________________ GPA*, Education Honors*, Hours Worked*

Professional/Special Skills* ___________________________________________________________________________ Indicate information describing special abilities you possess that are associated with your major (e.g. Job related skills, computer knowledge, foreign languages, special talents)

Related Work Experience (if no related experience, label as Work Experience) ___________________________________________ ____________________________ Title or Position Starting and Ending Dates

___________________________________________ Name of Business or Organization, City, State

________________________________________________________________________ Indicate a brief job description — start statement with an action verb!

________________________________________________________________________ ________________________________________________________________________

Repeat Procedure (may include volunteer experience, internships) ___________________________________________ ____________________________ ___________________________________________ ________________________________________________________________________ ________________________________________________________________________

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Work Experience ___________________________________________ ____________________________ Title or Position Starting and Ending Dates

___________________________________________ Name of Business or Organization, City, State

________________________________________________________________________ Indicate a brief job description — start statement with an action verb!

________________________________________________________________________ ________________________________________________________________________

Repeat Procedure ___________________________________________ ____________________________ ___________________________________________ ________________________________________________________________________ ________________________________________________________________________

Professional: Organizations/Clubs/Certifications* ___________________________________________ ___________________________________________

Awards/Honors/Scholarships* ___________________________________________ ___________________________________________

Military History* ___________________________________________________________________________ Rank, Branch of Service, Dates Enlisted-Separated, Assignment, Awards, Special Talents, etc.

Activities/Interests/Hobbies* ___________________________________________ ___________________________________________

References Available upon request or they may be listed

Hints: Organize information in reverse chronological order Use short, punchy statements that start with action

verbs Stay away from using pronouns, abbreviations, or

acronyms Put most important items first Attempt to keep your resume to 1 page (under-

grads) and 2 pages (graduate students) Don’t dwell on high school accomplishments

Community Involvement

Computer Skills

Research

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Course Work

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Resume OutlinesPOSSIBLE RESUME OUTLINES

A resume uses an outline form. Most resumes have six to nine major sections. The number and type of headings used depends upon the person’s background, career interests, and personal preference. Below are listed four commonly used resume outlines which can vary according to the person using the outline.

Resume #2

Identification (name)Permanent Address Temporary AddressTelephone Number Telephone Number

GoalPersonalEducationExperienceMilitary ExperienceSpecial Skills, Clubs, and OrganizationsHonors, Awards, ScholarshipsLanguagesReferences

FunctionalResume #3

Identification (name)

Permanent AddressTemporary AddressTelephone NumberObjectiveEducationRelated ClassesExperience or Related ExperienceAdditional InformationReferences

Resume #4

Identification (name) Address Telephone Number

Resume

Personal DataProfessional ObjectiveQualificationsEducationMilitaryExtracurricular ActivitiesInterests and HobbiesReferences

ChronologicalResume #1

Identification (name, address, and telephone numbers)

Career Objective Education Work Experience (dates) Professional/Civic Activities Extracurricular Activities Publication/Research Honors and Activities References

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Sample Layout Format 1 Chronological ResumeSample Layout

PO Box 1234College Town, US 12675

(102) 834-8223

JOB OBJECTIVE: A growth position in Public Relations leading to project management.

RELEVANT STATE UNIVERSITYEDUCATION: COLLEGE OF ARTS AND SCIENCES9/2000 - Present College Town, US English Major/Minor in Journalism - GPA 3.5 Bachelor Degree expected in May 2004 Major courses include: Public Relations Graphics Presentation Speech I, II, III Media Management Journalism I, II Microcomputer Applications English Composition Statistical Presentation

9/99 - 5/2000 YORTOWN COMMUNITY COLLEGE DEPARTMENT OF HUMANITIES Yortown, US Media Technology Major - GPA 4.0 President of Student Tribunal Member, Public Relations Student Association Member, National Association of Female Executives Sigma Sigma Sigma

RELEVANT CORPORATE COMPUTER SERVICES, INC.EXPERIENCE: TECHNICAL SUPPORT6/2001 - 12/2001 Corporate, US Technical Writer - College Internship Aided in writing and revising user manuals for software programs and sales

support. Revised three published and marketed users’ manuals. Evaluation stated, “most promising we’ve seen.” Asked to return on a part-time basis.

OTHER STATE UNIVERSITYEXPERIENCE: COMPUTER SERVICES9/2000 - 5/2001 College Town, US Student Technician - Part-time Responded to on-campus needs for additional computer hardware. Processed

requests for warranty work and support contracts. Utilizing Macintosh computer, helped to revise forms used in contract process.

HOBBIES AND Help to write political speeches and have enjoyed campaigning with my father inINTERESTS: State political races.

REFERENCES: Excellent references available upon request.

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Sample Layout Format 2 Chronological ResumeClaudia Loren

88 Ohio Street, Townhouse 31Fertile, Minnesota 56540

218.555.1489 (W) 218.555.1998 (H)

OBJECTIVEPosition as director of a private nonprofit corporation dedicated to the development of communities.

PROFESSIONAL EMPLOYMENTNovember, 2000 PRINCIPAL, LOREN & ASSOCIATES. Currently operating Loren & Associates,to present a consulting firm specializing in project management for public agencies.

September, 1998 ASSOCIATE DIRECTOR, WINMARK ENTERPRISES. Worked with the majorto October, 2000 lenders in the Whatcity area to incorporate energy into the underwriting process.

Also administered three federal grants.

August, 1994 MANAGER, WHATCITY TOWN DEVELOPMENT DIVISION. Supervised anto August, 1998 administrative budget and a staff of 35 full-time employees. Programs run by the office included: Community Development Block Grant, 312 Loan Program, Uni-

fied Weatherization.

January, 1990 PLANNER III, WHATCITY TOWN DEVELOPMENT DIVISION. Head of theto August, 1994 Planning and Strategy Unit. Coordinated community development plans and the

county’s housing program.

October, 1987 DIRECTOR OF HOUSING, WHATCITY COLLEGE. Coordinated housingto December, 1990 arrangements for 3,000 students. Supervised a staff of 11. Succeeded in

changing a 78-year old policy against having pets in dormitories. Set up the successful “Host Cat” and “Host Dog” programs in which each dormitory adopted a friendly animal to greet residents.

EDUCATION2000 to 2004 University of Minnesota, Crookston, 2900 University Avenue, Crookston, MN, B.S. Agricultural Management

1998 to 2000 Northland Community College, Thief River Falls, MN, A.A.S., Economics

ORGANIZATIONS2003 City Council Member, Fertile, MN

2000 to present Board Member, Park Maintenance Fund, Fertile, MN

REFERENCES Available upon request

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Sample Layout Format 3 Functional ResumeRichard Gillespie

12 Timberidge Drive, Grand Forks, North Dakota 58202Home (701) 777-4003

Email: aalamna@umn.eduProfileDiversified accounting and finance professional with 2 years experience in the financial services and leasing industry, including global and domestic exposure and specialization in business planning, joint venture accounting, and reporting & analysis.

Areas of Expertise

Business Planning l Managed entire financial function business plans, including end-of-lease projections, and present to senior management nationally and internationally. l Improved accuracy and efficiency of plan preparation within 3 months. l Gathered financial data for competitive analogs and company IPO. l Participated in due diligence and financial analysis for mergers and acquisitions, asset securitization, and the redesign of 2 divisions.

Joint Venture Accounting l Managed entire financial function of JVs, including reporting & analysis, business planning, pricing, portfolio accounting, cash operations, and sales compensation. l Proactively made recommendations to the president & COO. l Developed and improved relationships with JV partners, monitored compliance, negotiated changes to contractual operating agreements, and resolved partnership disputes. l Selected to manage a large vendor relationship with over $90,000 in new business volumes. l Significantly improved the accuracy and integrity of financial statements within one month. l Coordinated systems conversions, external audits and assets securitization.

Reporting & Analysis l Oversaw timely and accurate reporting to the board of directors and senior management. l Prepared monthly corporate reporting packages, including portfolio performance statistics such as delinquency of owned and securitized assets, no-accruals, repossessed assets, and the adequacy of bad debt and specific reserves. l Reported risk management information such as end of lease performance, asset concentrations, and residual exposure.

Employment HistoryMetLife, Bridgewater, minnesota May, 2002-PresentDirector of Accounting Department

AT&T, Basking Ridge, MinnesotaController, November, 2000-May, 2002Director, Joint Ventures, January, 1999-November, 2000EducationUniversity of Minnesota, CrookstonB.S., Accounting, May, 2006 GPA 3.4

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Sample Layout Format 4 Functional ResumePO BOX 1234

COLLEGE TOWN, US 12675(102) 834-8223

OBJECTIVE A Retail Management position with a progressive merchandising organization.

EDUCATION

RETAIL MANAGEMENT MAJOR — Bachelor Degree Received June, 2004

UNIVERSITY OF TEXAS — AUSTIN, TEXAS — GPA 3.3Major Coursework Includes:Marketing I, II & III; Advertising, Accounting I & II; Labor Relations; Economics; Business Law; Statistics; Microcomputer Applications; Problems in Business Management; Finance; along with English, Math & History general requirements.

Extracurricular Involvement Includes: President of Future Business Leaders of America Club College of Business Honor Society Alpha Alpha Alpha Basketball Cheerleader — 2002 & 2004

EXPERIENCE

RETAIL CLERK — Part-time and Summers — 1999 to PresentBlazers — Austin, TexasMajor Responsibilities Include:Sell women’s sportswear in a speciality shop atmosphere. Maintain database of customers, special order merchandise, receive and mark merchandise, create specialty displays of sales merchandise and aid in opening and closing the store.Accomplishments Include: Helped to open the store. It is now one of the major profit centers of this 2.4 Million Dollar in

sales chain. Designed advertising for two major sales in which budgeted gross was exceeded by 10.3% and

9.8%. Considered a “Lead Sales Person.” Have planned manpower requirements and supervised the

work of others.

PERSONAL ATTRIBUTESAccustomed to accepting responsibility, delegating authority and working with people at all levels. Able to plan, organize, develop and supervise day to day activity and special projects. Have good sense of humor. Dedicated to producing timely results.

REFERENCESAvailable upon request

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Sample Layout Format 5 Combination ResumePO BOX 1234

COLLEGE TOWN, US 12675(102) 834-8223

OBJECTIVEA computerized technical support position, utilizing network, hardware and software interface technology.

HARDWAREUtilized IBM and compatible hardware; Compaq; Display Writer System; NEC Personal Computer; Facet Potter; Epson, Hewlett Packard and Cannon printers on a daily basis both in multiple internships and in the college lab. Established network hookups with Ethernet and token-ring systems. Intimate experience with MODEM, electronic FAX and voice boards. Coursework in X Windows Programming.

SOFTWAREStudies Unix network programming and “C” with control flow. I/0 functions, arrays, pointers, structures and unions. Developed computer labs in two internships utilizing PC operating systems, batch files, configuring DOS and Windows, memory management. Utilizing BASIC, DOS, Database IV, Lotus 1-2-3, and Microsoft Works.

COMMUNICATION SYSTEMSDeveloped graphic communications systems appropriate to printed documents, including typography and photography. Aided in the design and development of computer information system and programs using hardware and software for sound, still-image video, full-motion video and interactive applications. Senior Design project involved audio mixing software – awarded “A” in the project.

EDUCATIONUNIVERSITY OF MINNESOTA, CROOKSTON, Crookston, MN. 2000 – PresentInformation Technology Management MajorBachelor Degree Expected in May, 2004

SAVOY COLLEGE, St. Albans, NY. 1998 – 2000Media Design Technology Major Associate Degree Received in August, 2000

INTERNSHIPSBIEDERMAN LABORATORIES, St. Albans, NY. Summer, 2003WOLCOTT ENGINEERING, Fransisco, NY. Summer, 2002Computer Installation Technician

WILLING TO TRAVEL AND/ OR RELOCATE

References/ Portfolio/ CD Available

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Sample Layout Format 6 Combination ResumeMOLLEY RACHEL KANTRELL

567 Gold Hill RoadCrookston, MN 56716

(218) 281-8585E-mail: KANTRELL@mail.crk.umn.edu

OBJECTIVEA growth-oriented Executive Sale/Marketing position

Skills

EDUCATIONBS Degree, Applied Management, May, 2004

University of Minnesota, Crookston

HONORS AND EXPERIENCE President/Vice President, Student Forum, 2000-2002 Outstanding Senior Award, Student Forum, June, 2001 Sales Associate, Crookston Camera Shop, Crookston, MN, 2000 Grants & Public Relations Intern, Crookston Museum of Art, 2000 Public Relations Intern, Crookston County Chapter, American Heart Association, 1999

ORGANIZATION Delegated jobs to work committees, planned and managed all activities, and set standard for the smooth running of student senate as the president.

Composed press releases, assembled press kits and collected data for an advertising campaign for the Crookston Museum of Art.

Implemented programs designed to promote scholastic achievement within college club; resulted in presentation of Scholastic Excellence Award by the Pan-Hellenic Council.

Scheduled and assisted in fund-raising events, assembled press clippings and wrote press releases for the Heart Association as an intern.

COMMUNICATION Acted as a liaison between active and alumni members and promoted international club activities both within the chapter and in various other settings through public speaking events as an executive officer.

Worked with customers assisting them with their cameras and photographs, and informed the public about upcoming sales and new merchandise as a camera shop sales associate.

Implemented new public relations programs, working closely with the Crookston Museum of Art Public Relations/Development Department.

Operated communication systems between office volunteers and staff of the Heart Association as an intern.

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Resume Word List

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Action Verbs That Describe Your Functional SkillsActed Communicated Empathized Handled LoggedAdapted Compared Enforced Headed MadeAddressed Completed Established Helped MaintainedAdministered Computed Estimated Identified ManagedAdvised conceived Evaluated Illustrated ManipulatedAllocated Coordinated Examined Imagined MediatedAnalyzed Copied Expanded Implemented MemorizedApproved Counseled Experimented Improved MentoredArranged Created Extracted Improvised MetAscertained Dealt Facilitated Increased ModeledAssisted Decided Filed Indexed ObservedAttained Defined Financed Initiated ObtainedAudited Delegated Fixed Inspected OfferedBrought Delivered Followed Interpreted OperatedBudgeted Designed Formulated Investigated OrderedBuilt Detected Founded JudgedCalculated Directed Gathered KeptChartered Documented Gave LearnedChecked Drove Generated LecturedClassified Dug Got LedCoached Edited Governed LiftedCollected Eliminated Guided Listened

Adaptive Skill Words That Describe Your Personal TraitsActive Diplomatic Form Outgoing Sense of HumorAdaptable Disciplined Honest Participate SensitiveAdept Discreet Innovative Personable SincereBroad-minded Efficient Instrumental Pleasant SuccessfulCompetent Energetic Logical Positive TactfulConscientious Enterprising Loyal ProductiveCreative Experienced Mature ReliableDependable Fair Methodical ResourcefulDetermined Forceful Objective Self-reliant

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Skills Verbs That Describe Your Functional SkillsAchieve Increase RecordAct Influence RecruitAdminister Interview ReduceAnalyze Invent ReferAssemble Judge RememberBuild Keep RepairCalculate Lead ResearchCommunicate Learn ScheduleCompose Lecture SelectConsult Listen SellControl Maintain SenseCoordinate Make SeparateCopy Manage ServeCount Manipulate ServiceCreate Motivate SetDebate Negotiate SewDefine Observe ShapeDeliver Organize SpeakDraw Originate StudyEdit Paint SummarizeElicit Perceive SuperviseEliminate Perform SupplyEmpathize Persevere Take InstructionEnforce Persuade TalkEstablish Photograph Teach/TrainEstimate Pilot TellEvaluate Plan TroubleshootExamine Problem Solve TutorExpand Produce TypeExperiment Promote UmpireExplain Publicize UnderstandExpress Purchase UnifyExtract Question UpgradeFigure Raise UseFile Read UtilizeFinance Realize VerbalizeImagine Reason VersatileImplement Receive WeighImprove Recommend WorkImprovise Reconcile Write

Guidelines for Letter of Application221 Poplar StreetCrookston, MN 56716May 18, 2003

Mr. John P. Johnson, Vice PresidentAjax Accounting Company555 Tamarack DriveBillings, MT 59801

Dear Mr. Johnson:

First Paragraph. In your initial paragraph, state the reason for the letter, name the specific position or type of work for which you are applying, and indicate from which resource (career center, news media, friend, employment service) you learned of the opening.

Second Paragraph. Indicate why you are interested in the position, the company, its products or services—above all, what you can do for the employer. If you are a recent graduate, explain how your academic background makes you a qualified candidate for the position. If you have some practical work experience, point out your specific achievements or unique qualifications. Try not to repeat the same information the reader will find in the resume.

Third Paragraph. Refer the reader to the enclosed resume or application blank, which summarizes your qualifications, training, and experiences, or whatever media you may be utilizing to present yourself.

Final Paragraph. In the closing paragraph, indicate your desire for a personal interview and your flexibility as to the time and place. Repeat your phone number in the letter and offer any assistance to help in a speedy response. Finally, close your letter with a statement or question which will encourage a response. For example, state that you will be in the city where the company is located on a certain date and would like to set up an interview. Or, ask if the company will be recruiting in your area, or if it desires additional information or references.

Sincerely yours,

/s/ Thomas L. Smith

Thomas L. Smith

Enclosure

Heading:

Inside Address:

Salutation:

Complimentary Close:Signature: Be sure to sign the letter.

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Sample Letter of Application1053 Christopher StreetCrookston, MN 56716January 23, 2003

Mr. Joseph C. SmithOffice ManagerAmerican Equipment Sales Corp.1288 Great Lakes Blvd.Minneapolis, MN 55453

Dear Mr. Smith:

This is a letter of application for employment with your company.

As indicated on the attached resume, I recently graduated from the University of Minnesota, Crookston, and am interested in relocating to Minneapolis. Your company was recommended as a possibility for employment through my acquaintance with one of your employees, Miss Brenda Farr.

I would like the opportunity to complete an application and have a personal interview, which can be arranged at your convenience.

Sincerely,

/s/ Joan Smith

(Miss) Joan Smith

Enclosure

Heading: Your address and date of letter.

Inside Address: Name and address of person or firm whom you are writing.

Salutation: Use Gentlemen unless writing to a specific person.

Indicate your reason for writing and name the position for which you are applying.

Describe your qualifications and state why you are interested in the job or company.

Request an interview or other type of follow-through.

Complimentary Close:

Signature: Be sure to sign the letter.

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Sample Letter for InternshipJanuary 1, 2008

Ann SpinAssistant ManagerAgriculture Management IncorporatedP.O. Box 152Downtown, MN 56398

Dear Ms. Spin,

As a student at the University of Minnesota, Crookston pursuing a career in _________________________________, I am very interested in interning at ____________________. I have chosen a career in _________________________ because of the opportunities for continuing exploration and the power to effect change that it affords ____________. I believe an internship with your _________________ will only further my experiences and knowledge in the field.

I am looking for an internship that will allow me to build on my experience in ____________________________. John Carter and Lisa Lee, two former interns, have highly recommended your program to me.

I’ve been to (city or town) and spent a lot of time in that area of the state; I would relish the chance to get to know your area. I also hear that your program teaches its interns a lot about hands-on experiences, and gives them the opportunity to ___________. The program sounds exciting, and I’d love to take part in it. I think _______________ is really one of the most ambitious companies I’ve seen.

After graduation, I hope to find employment in the _________________ industry, and go from there. Ideally, I would like to end up making a career in ______________, somewhere for a major corporation/company like yours.

I would very much like to work for you as an intern. Please find enclosed my resume for your review. If this proves satisfactory, you can reach me at _____________________, telephone number 1-218-281-0000. Thank you very much for your consideration.

Sincerely,

Jean R. Fisher

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Page | 1

User Guide

1) Access your career center’s InterviewStream portal by visiting your career center’s

website.

2) Click Create Account to create a free account or login with your email and password

in the upper right corner of the page.

3) Enter your Name, Username or Email, create a password and then click Sign Up.

Page | 2

User Guide

I have a webcam:

1) Click Conduct Interview if you have a webcam and are ready to pick your interview

questions and get started.

2) If you don’t have a webcam, click Schedule Interview and choose a date or time this

semester to visit your career center’s interview station.

3) Watch an 8 module, on-demand webinar of career expert Rob Sullivan walking you

through the entire interview process.

4) View the InterviewSuite where you will see video tips on how to approach common

interview questions from career experts Vicky Oliver and Rob Sullivan.

Page | 3

User Guide

1) Select from a pre-built interview and click Choose This Interview.

2) Or, click Customize Your Own Interview to access our Drag n’ Drop interview

creator where you can choose from 1500+ interview questions.

3) Click each folder to open that category. Then click the question and drag it to the

My Interview column on the right. When finished scroll down and click BEGIN.

Page | 4

User Guide

MAC USERS: Use Safari and if your MAC built-in webcam is not working, change the Flash settings

Press Ctrl and Click Your Mouse

Pick USB Video Class Video

After clicking begin interview:

1) Select your webcam

2) Select your microphone

3) Click TEST and check that everything

is working

4) Speak in the microphone normally and

drag the bar up to make sure you pass

yellow levels

5) As soon as you hit the target levels, the

Continue button will light up

6) If there is NO microphone activity, click

Change Settings and pick another

microphone

Page | 5

User Guide

1) The time bar will slide across giving you 2

minutes to respond to each question.

2) The RECORDING sign will light up green

indicating your webcam is on.

3) Click the mouse anywhere when you’re done

and your webcam will stop recording.

After a brief video introduction:

The interviewer will ask you the 1st question.

The timer will count down 3..2..1.. before your

webcam starts automatically recording your

response.

1) Review – you will watch your response to the

question you were just asked.

2) Retry – this will erase your previous response

and you will be asked the same question again

by the interviewer.

3) Continue –your response will be saved and you

will be asked the next question.

Page | 6

User Guide

Users are automatically routed back to their user dashboard and sent an email with their interview link after

their interview is complete.

SSeellff EEvvaalluuaattiioonn FFoorrmm

205 Webster Street Bethlehem, PA 18015 Tel: 1.877.773.3164 www.interviewstream.com

Non-Verbal Communication Excellent Good Needs Improvement N/A Rate Yourself On: Direct Eye Contact Appropriate Appearance/Attire Upright Posture Friendly Demeanor/Smile Conveyed self confidence Verbal Communication Did You…? Avoid saying Umm, like, I mean, you know Use proper grammar/avoids slang terms Articulate relevant skills and accomplishments Communicate well defined career goals Express ideas clearly Convey decision making ability Emphasize your strong points Other Questions to Consider: Did you answer the questions/stick to the subject? How well did you focus on your ability to learn quickly, communication skills, analytical abilities and other strengths? Were you prepared to answer tough questions? Could you comfortably discuss any aspect of your resume? How well did you describe past experience? Did you criticize a former employer, friend, colleague or were you able to remain positive? Evaluate your grammar. Did you stumble? Counselor Comments/Recommended Next Steps: (In-Person Meeting)

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

Questions Frequently Asked During Employment Interviews

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The following questions are intended to provide examples of things you may be asked to discuss during employment interviews. You may find it helpful to ask a friend to participate with you in a practice session in which you take turns as employer and candidate in asking and answering these questions. By assuming both roles, you not only gain some experience in presenting yourself, but also get a feel for the employer’s perspective. What kinds of things do you react to either positively or negatively in your friend’s responses?

1. What are your long and short range goals and objectives, when and why did you establish these goals, and how are you preparing yourself to achieve them?

2. What specific goals, other than those related to your occupation, have you established for yourself for the next ten years?

3. What do you see yourself doing five years from now? Ten years from now? 4. What do you really want to do in life? 5. What are your career goals? 6. How do you plan to achieve your career goals? 7. What are the most important rewards you expect in your career? 8. What do you expect to be earning in five years? 9. Why did you choose the career for which you are preparing?10. Which is more important to you, the money or the type of job?11. What do you consider to be your greatest strengths and weaknesses?12. How would you describe yourself?13. How do you think a friend or professor who knows you well would describe you?14. What motivates you to put forth your greatest effort?15. How has your college experience prepared you for a career?16. Why should I/we hire you?17. What qualifications do you have that make you think that you will be successful in your chosen field?18. How do you determine or evaluate success?19. What do you think it takes to be successful in an organization like ours?20. In what ways do you think you can make a contribution to our organization?21. What qualities should a successful manager possess?22. Describe your most rewarding college experience.25. If you were hiring a graduate for this position, what qualities would you look for?26. Why did you select your college or university?27. What led you to choose your field of major study?28. What college subjects did you like best? Why?29. What college subjects did you like least? Why?30. If you could do so, how would you plan your academic study differently? Why?31. What changes would you make in your college or university? Why?32. Do you have plans for continued study? An advanced degree?33. Do you think that your grades are a good indication of your academic achievements?34. What have you learned from participation in extracurricular activities?35. In what kind of a work environment are you most comfortable?36. How do you work under pressure?37. In what part-time or summer jobs have you been most interested? Why?38. How would you describe the ideal job for you following graduation?39. Why did you decide to seek a position with this organization?40. What do you know about our organization/company?

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43. What criteria are you using to evaluate the organization for which you hope to work?44. Do you have any geographical preference? Why?45. Will you relocate? Does relocation bother you?46. Are you willing to travel?47. Are you willing to spend at least six months as a trainee?48. Why do you think you might like to live in the community in which our organization is located?49. What major problem have you encountered and how did you deal with it?50. What have you learned from your mistakes?51. How do you spend your spare time? What are your hobbies?52. What percentage of your college expenses did you earn? How?53. How did you spend your vacations while you were in school?54. Can you take instructions without feeling upset?55. What men and women have influenced your life most and why?56. What do you mean by “social problem solving,” “working with people,” (and other similar phrases that you have used verbally,

on resumes, etc.)?57. Tell me a story.58. How did you decide to go to college?59. Are you an indoor or outdoor type person?60. What are three things you would like to accomplish in your lifetime?

The following questions provide information that is usually irrelevant and could lead to discrimination in hiring. They do not help the employer assess whether the applicant can do the job. An applicant who is asked these questions by an employer may likely have the basis to file a complaint under civil rights legislation.u What is your age or date of birth?u Have you been arrested or convicted of a crime? (An employer probably has the right to exclude persons who have been

convicted of certain offenses from consideration for certain jobs. The best practice is to obtain conviction information through local police departments rather than from applicants. The existence of a criminal record should not constitute an automatic bar to employment.)

u Are you available for Saturday or Sunday work? (An employed must be able to show such work is essential to the business, since the question discriminates against applicants of religions that prohibit Saturday or Sunday work.)

u How many children do you have? What are their ages? Have you made child care arrangements? (This question insinuates absenteeism and tardiness and discriminates against women, often expected to be responsible for child rearing.)

u What is your national origin?u What is your credit record? Do you own your own home, furniture, car?u What is your eye and hair color?u Has a fidelity bond ever been refused to you? (In the past an applicant might have been denied a bond for discriminatory

reasons).u What is your garnishment record?u What is your maiden name?u What is your marital status? Circle one: Mr., Mrs., Missu What is your prior married name?u What is your sex?u What is your spouse’s name or work?u Are you widowed, divorced, or separated?u Can you provide a photograph of yourself?u If you entertain, how often?u Have you had any serious illness or injury?u Do you live with your parents?u Have you saved any money?u Do you have any debts?u What are your parents’ occupations?u Do you date anyone regularly? Is it serious?u How do you feel about your family?u How much do you weigh?

These question are discriminatory:

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Follow-up LetterJanuary 1, 2005

Mr. Richard D. McCormick, PresidentU S West Corporation7800 East Orchard AvenueCrookston, MN 56716

Dear Mr. McCormick:

I just wanted to say how much I enjoyed our conversation on Monday afternoon. The Financial Planning position which you described sounded both interesting and challenging.

As I mentioned to you, my previous experience in the area ofFinancial Planning includes work for both A.T. & T. and the GeneralElectric Company.

While at General Electric, I was the primary force behind thedevelopment of the corporation’s latest five-year financial plan. Ifeither you or Mr. Wilson are interested, I would be glad to sketch outin more detail the exact accomplishments which I made in this area,and the systems we used.

I will be out of town next week, Mr. McCormick. After that, I certainly hope we can explore things further at your convenience. Aspreviously stated, I am very confident regarding my potentialcontribution to U S West.

Thank you again for your time.

Sincerely,

Marsha Randall

For followingup aninterview . . .

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