ummc connections

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We Heal > We Teach > We Discover > We Care > We Heal > We Teach > We Discover > We Care > We Heal > We Teach > We Discover > We Care > We Heal > We Teach > We Discover > We Care > Nine UMMC Specialties Make Top 50 page 2 Landmark Cancer Prevention Study page 2 Going From Artificial Heart to Heart Transplant page 3 Award Celebrates Compassionate Care page 3 Great Stories Abound pages 4-5 Employees of the Month pages 4-5 UMMC CEO Jeffrey Rivest Recognized as “Most Admired” page 6 University of Maryland Medical Center ranks in the top 50 nation- wide in nine specialty areas in the 2012-13 U.S. News & World Report Best Hospitals rankings. The Medical Center surged into the top 15 in the categories for Cancer, Diabetes & Endocrinology, Nephrology (includ- ing kidney transplant) and Urology. UMMC also ranked in the top 50 in Cardiology & Heart Surgery; Ear, Nose & Throat; Gynecology; Neurology & Neurosurgery; and Pulmonology. >>>>> READ MORE ON PAGE 2. news for the University of Maryland Medical Center community INSIDEConnections : MESSAGE FROM THE CEO We had a lot to celebrate this summer at the Medical Center, starting with our Great Stories event, which you can read about on pages 4 and 5, and our long-awaited move into our new operating rooms. The technology and added space in these new rooms will increase our ability to accommodate patients, especially those coming in with traumatic injury or complex needs from hospitals across the state. Staff members, including surgeons, anesthesiologists, nurses and technicians, provided input during the design phase, advocating for what they needed to care for patients. Also this summer, U.S. News & World Report released its latest Best Hospitals issue, showing UMMC dramatically increasing in national ranking for many of our specialty areas. We could not be more pleased with this recognition of our fine staff in so many specialties. I hope you find as much inspiration as I do in the level of compassion, skill and commitment to excellence that you’ll read about in this issue. For every great story here, there are dozens more that take place every day, and hundreds of dedicated technicians, nurses, physicians and other staff who make it all happen. Sincerely, JEFFREY A. RIVEST President & Chief Executive Officer Connections U MMC NEW TECHNOLOGY PAGE 3 PAGE 4 PAGE 6 “If you want others to be happy, practice compassion. If you want to be happy, practice compassion.” THE DALAI LAMA FALL 2012 New Operating Rooms Serve Patients Needing Complex Surgery T he new operating rooms (ORs) that opened over the summer at UMMC boosted both the hospital’s ability to accommodate patients who need surgical care here, and added imaging capacity for highly complex cases that require this technology during surgery. The 10 new rooms include much larger and technologically integrated operating rooms and one hybrid OR equipped with imaging technology available within the operating room. UMMC already had three hybrid ORs, including one specifically for pediatric surgery, bringing the total to four. Hybrid rooms are especially helpful for patients admitted as the result of a traumatic injury who require procedures by surgeons from multiple specialties, says James E. McGowan, DHA, vice president for perioperative services. The imaging technology in the room may reduce the need for a patient to return to the OR on subsequent days. Even the non-hybrid new operating rooms have technological advances, including multiple video screens placed on all four walls to maximize the view for surgeons performing minimally invasive surgery through a scope, enhanced lighting with built-in video cameras and other technology. All of this technology is integrated in one computer tower, where the surgical care team can control functions in response to the needs of each individual surgery. The 10 new ORs are part of the first phase of the UMMC Shock Trauma Critical Care Tower, which will be completed in the summer of 2013. While the opening of the ORs is an important milestone, much work remains to complete the tower’s critical care units, adult and pediatric emergency departments, expanded post-anesthesia care unit (PACU) and a new National Trauma and Emergency Medicine Training Center. A $35 million community campaign is underway to raise part of the $160 million cost of the new tower. The project has garnered investment from the State of Maryland, as well as support at federal and local levels. CANCER CARDIOLOGY & HEART SURGERY DIABETES & ENDOCRINOLOGY EAR, NOSE & THROAT GYNECOLOGY NEPHROLOGY NEUROLOGY & NEUROSURGERY PULMONOLOGY UROLOGY UMMC specialties recognized among the NATION’S BEST by U.S. News & World Report NINE

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UMMC Connections is the newsletter for the University of Maryland Medical Center. It is published four times a year, and produced by the Office of Corporate Communications and Public Affairs.

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Page 1: UMMC Connections

We Heal > We Teach > We Discover > We Care > We Heal > We Teach > We Discover > We Care > We Heal > We Teach > We Discover > We Care > We Heal > We Teach > We Discover > We Care >

Nine UMMC Specialties Make Top 50 page 2

Landmark Cancer Prevention Study page 2

Going From Artificial Heart to Heart Transplant page 3

Award Celebrates Compassionate Care page 3

Great Stories Abound pages 4-5

Employees of the Month pages 4-5

UMMC CEO Jeffrey Rivest Recognized as “Most Admired” page 6

University of Maryland Medical Center ranks in the top 50 nation-wide in nine specialty areas in the 2012-13 U.S. News & World Report Best Hospitals rankings. The Medical Center surged into the top 15 in the categories for Cancer, Diabetes & Endocrinology, Nephrology (includ-ing kidney transplant) and Urology. UMMC also ranked in the top 50 in Cardiology & Heart Surgery; Ear, Nose & Throat; Gynecology; Neurology & Neurosurgery; and Pulmonology. >>>>> Read moRe on page 2.

news for the

University

of Maryland

Medical Center

c o m m u n i t y

InSIdeConnections:

meSSage fRom the Ceo

We had a lot to

celebrate this

summer at the

medical Center,

starting with our

great Stories

event, which you

can read about

on pages 4 and 5, and our

long-awaited move into our

new operating rooms.

the technology and added

space in these new rooms

will increase our ability to

accommodate patients,

especially those coming in with

traumatic injury or complex

needs from hospitals across the

state. Staff members, including

surgeons, anesthesiologists,

nurses and technicians, provided

input during the design phase,

advocating for what they

needed to care for patients.

also this summer, U.S. News

& World Report released its

latest Best hospitals issue,

showing UmmC dramatically

increasing in national ranking for

many of our specialty areas. We

could not be more pleased with

this recognition of our fine staff

in so many specialties.

I hope you find as much

inspiration as I do in the

level of compassion, skill and

commitment to excellence that

you’ll read about in this issue.

for every great story here, there

are dozens more that take place

every day, and hundreds of

dedicated technicians, nurses,

physicians and other staff who

make it all happen.

Sincerely,

JeffReY a. RIVeSt President & Chief Executive Officer

ConnectionsUMMC

nEw tEChnOlOgy

page 3 page 4 page 6

“ If you want others to be happy, practice compassion. If you want to be happy, practice compassion.”

thE DalaI lama

fall 2012

New Operating Rooms Serve Patients Needing Complex Surgery

The new operating rooms (ORs) that opened over the summer at UMMC boosted both the hospital’s ability to accommodate patients who need surgical care here, and added imaging capacity for highly complex cases that require this technology during surgery.

The 10 new rooms include much larger and technologically integrated operating rooms and one hybrid OR equipped with imaging technology available within the operating room. UMMC already had three hybrid ORs, including one specifically for pediatric surgery, bringing the total to four.

Hybrid rooms are especially helpful for patients admitted as the result of a traumatic injury who require procedures by surgeons from multiple specialties, says James E. mcgowan, DHA, vice president for perioperative services. The imaging technology in the room may reduce the need for a patient to return to the OR on subsequent days.

Even the non-hybrid new operating rooms have technological advances, including multiple video screens placed on all four walls to maximize the view for surgeons performing minimally invasive surgery through a scope, enhanced lighting with built-in video cameras and other technology. All of this technology is integrated in one computer tower, where the surgical care team can control functions in response to the needs of each individual surgery.

The 10 new ORs are part of the first phase of the UMMC Shock Trauma Critical Care Tower, which will be completed in the summer of 2013. While the opening of the ORs is an important milestone, much work remains to complete the tower’s critical care units, adult and pediatric emergency departments, expanded post-anesthesia care unit (PACU) and a new National Trauma and Emergency Medicine Training Center. A $35 million community campaign is underway to raise part of the $160 million cost of the new tower. The project has garnered investment from the State of Maryland, as well as support at federal and local levels.

CanCeR

CaRdIologY & heaRt SURgeRY

dIaBeteS & endoCRInologY

eaR, noSe & thRoat

gYneCologY

nephRologY

neURologY & neURoSURgeRY

pUlmonologY

URologY

UmmC specialties recognizedamong the natIon’S BeSt byU.S. News & World Report

nIne

Page 2: UMMC Connections

We Heal > We Teach > We Discover > We Care > We Heal > We Teach > We Discover > We Care > We Heal > We Teach > We Discover > We Care > We Heal > We Teach > We Discover > We Care >

2 ConnectionsUMMC

Every hour of every day, the University of Maryland School of

Medicine faculty physicians, nurses and clinical sta� who make up

the Medical Center deliver exceptional care to patients who feel

amazing levels of compassion, innovation and experience focused

on them completely. We are focused on our mission to improve

health and eliminate disease.

IN PARTNERSHIP WITH THE UNIVERSITY OF MARYLAND SCHOOL OF MEDICINE

MEDICINE ON A MISSION

umm.edu

The University of Maryland

Medical Center

is ranked among the top 50

hospitals nationwide in NINE

specialties in

U.S. News & World Report’s

Best Hospitals 2012-2013:

Watch out, disease!our mission to stop you

is nationally recognized.

CANCER

CARDIOLOGY & HEART SURGERY

DIABETES & ENDOCRINOLOGY

EAR, NOSE & THROAT

GYNECOLOGY

NEPHROLOGY

NEUROLOGY & NEUROSURGERY

PULMONOLOGY

UROLOGY

raIsIng thE natIOnal PrOfIlE

see our ad in Baltimore Magazine

>>>>

22 South Greene Street Baltimore, Maryland 21201 410-328-6776 www.umm.edu

Jeffrey A. Rivest President and Chief Executive OfficerMary Lynn Carver Senior Vice President Communications and Public AffairsAnne Haddad Editor and Publications ManagerChris Lindsley Director of Communication ServicesFrank B. Moorman Director, Strategic Internal CommunicationsLinda Praley Creative DirectorLinda J. Lynch Staff AssistantSharon BostonBill SeilerMeghan ScaleaKathy SchuetzKaren WarmkesselContributors

Fax news and story ideas to UMMC Connections at 410-328-3450 or email [email protected].

is produced by the Office of Corporate Communications and Public Affairs for the UMMC community.

ConnectionsUMMC

topS In nIne SpeCIaltIeS natIonWIdeU.S. NewS & world report Rankings fuRtheR Raise

uMMC’s national PRofile

CanCeR #11

CaRdIologY & heaRt SURgeRY #27

dIaBeteS & endoCRInologY #11

eaR, noSe & thRoat #24

gYneCologY #49

nephRologY #9

neURologY & neURoSURgeRY #48

pUlmonologY #26

URologY #15top

50

With the ambitious goal of finding the key to preventing cancer, the University of Maryland Marlene and Stewart Greenebaum Cancer Center (UMGCC) is one of five Baltimore-area sites enrolling volunteers in the American Cancer Society’s Cancer Prevention Study-3 (CPS-3). This national, longitudinal study will help researchers to understand the lifestyle, environmental and genetic factors that may cause or prevent cancer. The cancer center hosted an enrollment event in September and recruited almost 80 participants, most of whom are UMMC staff. Criteria to participate include being between the ages of 30 and 65 and never having been diagnosed with cancer. Screening included a brief survey, blood draw and waist measurement. Participants will be asked to complete follow-up surveys every few years for the next 20-30 years. To learn more about the study, go to http://CPS3Baltimore.org.

grEEnEbaum CanCEr CEntEr PartnErs wIth amErICan CanCEr sOCIEty In lanDmark CanCEr PrEvEntIOn stuDy

the UnIVeRSItY of maRYland medICal CenteR (UMMC) is once again ranked among the nation’s top-rated hospitals, according to U.S. News & World Report’s 2012-13 Best Hospitals rankings. Nine specialty programs at UMMC made the magazine’s top 50 for their respective categories.

UMMC rose to the No. 9 spot nationally for Nephrology, which includes kidney transplant, and to the No. 11 spots in the Cancer and Diabetes & Endocrinology categories. In Urology, UMMC rose to No. 15. UMMC also ranked in the Top 50 in the categories for Cardiology & Heart Surgery; Ear, Nose & Throat; Gynecology; Neurology & Neurosurgery; and Pulmonology.

In addition to the top 50 rankings, the magazine recognized three more UMMC specialty areas as “high-performing.” Those are Gastroenterology, Geriatrics and Orthopaedics.

“The 2012-13 rankings exemplify what we strive for every day – the advancement of ‘medicine on a mission,’ ” says Jeffrey A. Rivest, president and chief executive officer of UMMC. “Our commitment to providing the best in patient care is unwavering, and making patients’ lives better is our most valued reward. We are honored to see our national prominence rising in the highly respected U.S. News rankings.”

The hospital rankings, says Avery Comarow, U.S. News health rankings editor, are like a GPS-type aid to help steer patients to hospitals with strong skills in the procedures and medical conditions that present the biggest challenges.

“All of these hospitals are the kinds of medical centers that should be on your list when you need the best care,” says Comarow. “They are where other hospitals send the toughest cases.”

Scoring of the hospitals includes such criteria as patient survival rates, nurse staffing, accreditation as a Magnet hospital for nursing excellence and leadership (UMMC is one of seven Magnet hospitals in Maryland), patient safety, advanced technology and important services available to patients.

The complete rankings and methodology are available at: http://health.usnews.com/best-hospitals.

Page 3: UMMC Connections

J

TT

3fall 2012

We Heal > We Teach > We Discover > We Care > We Heal > We Teach > We Discover > We Care > We Heal > We Teach > We Discover > We Care > We Heal > We Teach > We Discover > We Care >

rEsIDEnts anD fEllOws anD thE futurE Of PatIEnt CarE

grEEnEbaum awarD CElEbratEs COmPassIOnatE CarE

ust about every patient at the University of Maryland Medical

Center (UMMC) will, at some point, be cared for by members

of the “house staff.” These 826 residents and fellows provide

invaluable daily contributions to patients and families across

72 clinical programs within the hospital.

Patients and their family members who are introduced to a

resident or fellow sometimes have the common misperception that

these residents are still medical students. In fact, they are licensed

physicians who have chosen to pursue additional training.

“A resident is a doctor who has finished medical school and

is training to become a specialist,” says Jonathan Gottlieb, MD,

clinical professor at the University of Maryland School of Medicine

and senior vice president and chief medical officer at UMMC.

“Fellows are doctors who have completed residency in a defined

specialty, such as general surgery, and are enrolled in additional

subspecialty training to develop a high level of expertise in a

defined area, such as vascular surgery,” says Mary Njoku, MD,

associate professor at the School of Medicine and designated

institutional official for UMMC’s graduate medical programs.

UMMC trains doctors across the entire spectrum of medicine,

ranging from a residency in preventive medicine to residencies in

the highest technical practices, such as critical care, trauma and

transplant surgery.

“One of the advantages for patients coming to an academic

medical center is they are cared for by a team of physicians,

including many faculty physicians of the School of Medicine, as

well as doctors at different levels of training,” says Gottlieb.

“Patients have a robust team caring for them instead of just a

single physician, as is the model in community hospitals.”

Residents and fellows at UMMC are doctors who are committed

to full-time practice and serving their community. Many will leave

their training at UMMC and become leaders who will pursue

research and discover new therapies for the next generation.

“Residents and fellows come to the University of Maryland

Medical Center because of the breadth and extent of the

experience and training that they will receive,” says Njoku. “They

are here to learn but also provide competent, faculty-guided and

faculty-supervised, hands-on care for our patients.”

Two staff members at University of Maryland Marlene and Stewart

Greenebaum Cancer Center, Wilean Wilson and Mary Rutter, MSN, RN, OCN, were each presented with the 2012 Greenebaum Compassion Award at the center’s recent all-staff meeting. The bi-annual Greenebaum Compassion Award was estab-lished by Marlene and Stewart Greenebaum, who also attend the staff meeting to personally honor the two members of the cancer center staff who are chosen twice a year for going “above and beyond their normal duties to provide not only excellent patient care, but also compassion, hope and dignity at a time when a patient is so vulnerable.” Wilson, a registration clerk in the Stoler Pavilion for outpatient cancer care, has been working in the cancer center for 15 years. Her role includes serving as a concierge, listening to patients’ concerns and making their visit to the center as smooth and stress-free as possible. Wilson said she loves talking to patients and learning from them. She works to inspire the patients she encounters by keeping their spirits up with a smile and laughter. “I think laughter is good for the soul,” Wilson said. One of Rutter’s coworkers wrote, “She is a role model of how to care for our patients. She has a great sense of humor and fosters a family feeling. She truly loves patient care and the patients.” Rutter said she was humbled by the award and that her colleagues in BMT are just as committed to patients. “They are my mentors and I learn something from every one of them,” she said. Rutter, an oncology-certified nurse in the Blood and Marrow Transplant (BMT) Program, says she also learns life lessons from her patients and finds inspiration in how they handle what she calls “possibly the worst medical crisis of their lives.” One of their patients was a young man from Ethiopia who developed leukemia while he was studying in the United States. He was often alone, with very few family or friends nearby. Rutter and other nurses in the program took him under their wing and made sure someone was always with him. Greenebaum Compassion Award nominations may be submitted throughout the year. Each award recipient receives a cash award, a plaque and a commemorative pin. A permanent display of Greenebaum Compassion Award winners is in the Stoler Pavilion patient waiting area. “We are extremely grateful to the Greenebaums for their generosity in making this award possible,” said Kevin Cullen, MD, professor of medicine and director of the Greenebaum Cancer Center. See past winners at www.umgcc.org

rust is an integral part of any relation-ship between patients and their health care professionals. Never was that more clear to Grant Feusner than the day his cardiologist told him that his best chance for survival would mean letting surgeons remove his diseased heart and keep him alive with an artificial heart until a donor heart would become available. Feusner decided to put all of his trust in her and the UMMC team that would see him through an extraordinary period of survival and recovery. Feusner first arrived at UMMC in the summer of 2011 with a rare and very deadly form of congestive heart failure. Erika Feller, MD, assistant professor of medicine at the University of Maryland School of Medicine and medical director of UMMC’s heart transplant program, said that by February of 2012, Feusner’s heart had weakened to the point that it pumped just 10 percent of the blood out of the heart with each beat, compared to the normal 55 to 70 percent. Feusner had a rare form of heart failure that affected both of the heart’s pumping chambers, the left and right ventricles. Most people with heart failure lose function only in the left ventricle. Feusner’s case dramatically limited his treatment options. “I was a lot sicker than I ever imagined,” Feusner said. UMMC physicians concluded the best option for Feusner would be a heart trans-plant. However, given the limited supply of donor hearts and Feusner’s declining condition, they felt he needed an artificial heart – about the size of a fist – to keep him alive until a donor heart became avail-able. UMMC is the only hospital in the state certified to implant the only FDA-approved artificial heart. “I was scared to death at the prospect of a total artificial heart,” Feusner said. Added Feller, “We really had to trust each other. We were telling him we need to take out his entire heart, and even though he knew his heart was badly diseased, it’s still a big step to agree to that.” Bartley P. Griffith, MD, professor of surgery at the University of Maryland School of Medicine and an expert in mechanical circulatory devices, first had

to remove 98 percent of Feusner’s native heart, leaving all circulatory function to be dependent on the newly implanted artificial heart. The artificial heart pumped blood throughout the body just like a normal heart, except this new heart was powered by a 400-pound machine that sent precise bursts of compressed air to work the pumping chambers. The machine made a loud clickety-clack that Feusner’s wife could hear while talking to him on the telephone. “We are fortunate to have a team with the expertise to offer a total artificial heart to patients like Mr. Feusner,” Feller said. “That includes both getting the device sur-gically implanted, and having the medical support afterwards. He had a big team that included a lot of technicians and nurses who worked very closely with him until a heart became available.” Five weeks after doctors implanted the artificial heart, on April 1, 2012, Feusner’s birthday, he received a gift he will never forget: a donor heart that was a match for him became available, and Griffith performed the transplant that day. “I don’t think anyone could have written that script,” Feusner said. Feusner returned home on May 25, and said he is able to do a little more each day. Once he’s fully recovered, he plans to reach out to the donor’s family. “You cry a little bit when you first hear about it,” Feusner said. “A young man lost his life and saved mine and perhaps others.”

a PatIEnt’s stOry

sOm anD ummC

Sampson Kyere, md, phd, (left) is the president of the house Staff association (hSa), which is made up of the residents and fellows at UmmC. he is a fourth-year resident in diagnostic Radiology and nuclear medicine. Jenn Chang, md, (right) is vice president of the association and is a third-year resident in the department of emergency medicine.

gOIng frOm artIfICIal hEart tO hEart transPlant

grant feusner is the first patient in maryland to receive a heart transplant after surviving with an artificial heart. his cardiologist, eRIKa felleR, md, above, is medical director for the heart transplant program at UmmC.

<<<marlene and Stewart greenebaum

<<<

Wilean Wilson (left) and mary Rutter

Page 4: UMMC Connections

trehmon with his mother, Brandy Bolling Barnes

grandmother Sends note of thanks to the nICU

Just before the holidays, Sharon Harris took time out to write Joan treacy, MS, RNC, nurse manager of the Neonatal Intensive Care Unit (NICU) to thank the staff who cared for her newborn grandson last summer. When a baby or child is in the hospital, the whole family is involved and affected. Families often send letters, cards and photos to the nurses afterward to thank them for their family-centered care.

The University of Maryland Children’s Hospital NICU cares for newborns needing intensive care before they can leave the hospital, whether just for 24 hours or for several months.

Here is the text of her e-mail:

Dear Ms. Treacy,

On July 6, 2011, my grandson, Trehmon Barnes, aka “Trey,” was born at UMMC. Upon entrance to the NICU he started receiving the best care in the world. The nurses and the respiratory care staff attended to his every need. Day and night he was cared for until his discharge on November 29, 2011.

Since that day, he has been enjoying the comfort and love at his home with us. I wanted to sing praises to all of the nursing staff there. For those I can recall — Lilli, Sue, Alison, Jane, Keiara, Meaghan and Brenda — and many many others whose names escape me, but I’m sure my daughter, Trey’s mom, knows them all.

Every time I walked into the room, I had no idea what to expect, but I was always greeted with warmth and care. The nurses scurried to see that we had chairs and gave us a rundown of the day. Many times they reassured us that Trey was doing well. Even when he had his bad days, they would inform us. I cannot express the gratitude we feel for Trey’s excellent care. I especially want to recognize Amber Gill. She was a blessing. Each time when I walked into the room and Amber was with Trey, I heaved a sigh of relief. She cared for him so lovingly. We don’t think Trey would’ve progressed as well as he did were it not for her excellent skills. You have a gem in her. She was never tired or weary or even seemed the least bothered when we would bombard her with questions. Not that the others did, but

Great

Caring for trehmon were

amber gill, Bsn, Rn

lilli D’agostaro, Rn

shuyun “sue” Cao, RnC

alison grosh, Rn,

Jane Munoz, Rn

keiara Williams, Bsn, Rn

Meaghan smith, Bsn, Rn

Brenda Jackson, Bsn, Rn

francine e. Jones, RRt

very day, patients and their families express gratitude to

Medical Center staff members for the care and service they provide.

staff members notice when one of their own does something

extraordinary, too. three times a year, the great stories program

selects from among the many e-mails and letters about staff

members or teams that exceed standards and expectations to

enhance a patient’s experience. Patients, patients’ families and staff

are encouraged to submit examples to [email protected].

EStorıes

We Heal > We Teach > We Discover > We Care > We Heal > We Teach > We Discover > We Care > We Heal > We Teach > We Discover > We Care > We Heal > We Teach > We Discover > We Care >

4 ConnectionsUMMC

Amber always seemed to enjoy the challenge. One of the things we recognized in her is that she was there 100% for us. Whenever we asked her to do something or find out something, she did it right away. She is truly special. All of the nursing staff was wonderful but she excels above them all, in my book. So here’s Kudos to her.

In addition, would you please pass on my praises, as well, to Francine, the respiratory therapist. She was marvelous.

Sharon Harris

July employee of the month

Any day now, July’s Employee of the Month, schirra “Junior” Johnson, will receive word that it’s time to exchange his hospital scrubs for a US Army uniform — a career goal he has had for years. His colleagues in the Adult Emergency Department will be sorry to see him go; his service to patients and fellow staff have made him a model patient care technician.

“Since he came to the AED in October 2009, Junior has been nothing less than stellar in his role as a patient care technician, in his interactions with the UMMC staff and as a role model of C2X customer service,” says thomas Crusse, MS, RN, CEN, the AED’s nurse manager.

sChIrra “JunIOr” JOhnsOnPatient Care technicianadult emergency Department

Page 5: UMMC Connections

When the Cure Comes with a Price

Abound @ UMMC

the great stories event this summer was doubly meaningful for Jim Brown (above, left). he is the uncle, by marriage, of the patient, Rita Davis, and was at the family reunion when she was injured. and he is the grandfather of Blake Smyle, Msn, Rn, Cen (above), who was one of the nurses who cared for Davis at the shock trauma Center.

Excerpt From a Letter Written by Tonja Marell-Bell, MSN, RN

There is a young lady who is a nurse in the Supplemental Staffing Department — Deborah Hicks, BA, RN. She is a marathon runner and she found an organization that gives marathon and half-marathon medals to critically ill patients — especially children. In the past, she has given her own medals away to various family members but she wanted to do something special for the children at UMMS. I got her connected with our Child Life Department and on Tuesday, November 8, 2011, she will meet with Becky Halagarda, Child Life Specialist, to present the children in the Pediatric Hematology/Oncology Clinic with medals. She is giving away some of her own personal medals and she has also collected medals from other runners to give to the children. In total, she has over 25 medals to present to the children on Tuesday. I think this is a wonderful gesture and a great story.

Tonja D. Marell-Bell, MSN, RNNurse Manager, Supplemental Staffing

5fall 2012

We Heal > We Teach > We Discover > We Care > We Heal > We Teach > We Discover > We Care > We Heal > We Teach > We Discover > We Care > We Heal > We Teach > We Discover > We Care >

excerpts from letter Written by the davis family

On September 3, at our family reunion, the matriarch of our family, Rita Davis (age 76), fell

off a zip line head first onto the ground below. She was unconscious and was having difficulty

breathing. The state police flew her to your facility. The nurse who cared for her, blake

smyle, was phenomenal. She was efficient, professional, compassionate and focused. Her

demeanor made a very worrisome situation almost easy for Mom and much less fretful for

the rest of us. The rest of Mom’s care was just as good. Those who stood out were the X-ray

girl (radiographer kelly sturman), the orthopaedic team (Dr. sciadini, Ellyn tennyson and

alicia williams), Dr. agnant and Dr. fang. The “Boss” (Dr. scalea) of the unit stopped by

to check on Mom and spent a short time with her showing genuine concern. Thank you so

much for providing such excellent care for us and for the whole state of Maryland. You are a

blessing to so many.

With Gratitude,The Davis Family

Jacob schwaab wears a medal given to him by deborah hicks, a uMMC nurse and marathon runner, when he was a patient at the Pediatric hematology/oncology Clinic. When running, hicks often wears a cap that Jacob gave her, with the words, “Cancer fears Me.”

deborah hicks, Ba, Rn, with her children, Zoey and Dylan

august employee of the month

As a quality assurance specialist in the Laboratories of Pathology, ashley hurst, MT (ASCP), CHT (ABHI), works with health professionals throughout the hospital to continually refine the laboratories’ performance in providing patient care.

“Ashley has the ability to work in collaboration with others and to come to a consensus with any and all departments within the Medical Center,” says John rooker, the department’s administrative director. “Her communication skills are exceptional. She is highly organized, and she uses common sense and genuine care for patient outcomes in order to identify problems and seek solutions.”

september employee of the month

People suffering from dental problems are often in pain, so trina Dickey, scheduling and pre- authorization coordinator in the Oral Maxillofacial Clinic, does everything she can to make them feel comfortable when they come in for a procedure.

“Trina is the first one to interact with our patients; she understands them, relates to them, understands their needs and helps them through the process,” says nichole strong, MBA, senior operations manager for the Department of Ambulatory Services. “She has a knack for being observant and picking up on when someone is in need. She’s an extremely valuable team player who helps keep up the morale of the department.”

ashlEy hurst, mt (asCP), Cht (abhI)Quality assurance specialistlaboratories of Pathology

trIna DICkEy scheduling and Pre- authorization CoordinatorDepartment of ambulatory services, oral Maxillofacial Clinic

Caring for Rita were

Joanne agnant, MD

Raymond fang, MD

thomas scalea, MD, Physician-in-Chief,

R adams Cowley shock trauma Center

Marcus sciadini, MD

Blake smyle, Rn

kelly sturman, Rt (R)

ellyn tennyson, CRnP

alicia Williams, CRnP

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The University of Maryland Medical Center is an equal opportunity

employer and proud supporter of an environment of diversity.

is available on the Intranet and at www.umm.edu/connections.ConnectionsUMMC

PEOPlE sPOtlIght In thE COmmunIty

UmmC Staff JoIn The Daily RecoRD In SalUtIng JeffReY RIVeSt aS a moSt admIRed Ceo

The Daily Record named Jeffrey A. Rivest, UMMC president and chief executive officer, among the recipients of the 2012 “Maryland’s Most Admired CEOs” awards.

Rivest is recognized in the category for nonprofits with more than $10 million in annual revenue. He was nominated by UMMC staff earlier this summer. The Daily Record created the Most Admired CEOs awards to recognize some of the most notable talented CEOs leading the state’s nonprofit, for-profit and public companies. The winners were selected based on their demonstration of strong leadership, integrity, values, vision, commitment to excellence, financial performance and ongoing commit-ment to their communities and to diversity. “Our 2012 Most Admired CEOs are talented and determined individuals who have demonstrated a great deal of leadership and perseverance in their professional communi-ties and are people to be commended for their accomplishments. Our recipients’ great success and commitment to excellence are truly an inspiration to business professionals statewide,” said Suzanne Fischer-Huettner, publisher of The Daily Record.

The winners were honored at an awards ceremony Sept. 13 at the Hyatt Regency in Baltimore. The winners were profiled in the Sept. 14 edition of The Daily Record. Rivest joined UMMC in October 2004, and has led the organization to significant growth and national recognition, including being named Hospital of the Decade by The Leapfrog Group in 2011.

on the WIngS of a BlUe angel

t all ships and Blue Angels fighter jets came to Baltimore in June for the

“Star-Spangled Sailabration.” The festival commemorated the bicentennial of the War of 1812 and the penning of what became the US national anthem. When the festival opened on June 13, Karen Doyle, MBA, MS, RN, NEA-BC, vice president of nursing and operations at the R Adams Cowley Shock Trauma Center at UMMC, was among a few community leaders invited to take a once-in-a-lifetime ride with the Blue Angels, the US Navy’s flight-demonstration squadron. Above, Daniel Pascual, aviation structural mechanic 2nd class, adjusts Doyle’s microphone before take-off. While she admitted to being nervous at first, she was all smiles when her pilot, Navy Lt. Mark Tedrow, landed the jet. Her take on the ride: “Way awesome!” Earlier, Pascual had prepped Doyle with safety instructions, such as how to do breathing maneuvers to counteract positive G forces that could cause them to pass out and which levers were OK to touch. WBAL-TV meteorologist Ava Marie took her ride as soon as Doyle landed, and the station aired a piece about their experience.

US Navy Photo by Mass Communication Specialist 1st Class Larry S.Carlson

UnIted WaY CampaIgn hIghlIghtS UmmC Staff’S CommItment to CommUnItY

t he Medical Center’s 2012 United Way campaign kicks off this fall to offer staff multiple ways to participate and contribute to

agencies that serve the most vulnerable members of the community. Staff can pledge or sign up to volunteer through the Intranet. Those who wish to designate their contributions for a specific purpose will find a full list of charitable programs connected to the Medical Center, including the capital campaign for the Shock Trauma Critical Care Tower and charitable programs that directly help UMMC patients. “I am proud to support the United Way, an organization that has been a leader in providing support services to Marylanders in need for more than 80 years here in our own backyard,” says Jeffrey A. Rivest, president and chief executive officer of the Medical Center and member of the United Way of Central Maryland board of directors. The Medical Center campaign also includes several events, such as a book sale, to raise funds. Staff are invited to donate lightly used books and recent magazines. Donation bins are located at the Gudelsky and North Hospital entrances, near the Shock Trauma Information Desk near Cypriana, and in the Paca-Pratt Building lobby. All proceeds will be donated to the 2012 United Way Campaign and designated to the UMMC area of greatest need.

gRand pRIx of BaltImoRe, laBoR daY WeeKend 2012

6 ConnectionsUMMC

neW Role

Lesli A. Bennett, MSN, RN, MBA, is the new nurse man-ager for in-patient cardiology. She has worked at UMMC since 1996, most recently as assistant administrator in the Department of Radiology. In her new role, she will manage the nursing staff for the Cardiac Care Unit, the Progressive Care Unit and the future Heart Failure Intermediate Care Unit.

Lydia Hickey, RN, has been promoted to nurse manager for UniversityCare at Edmondson Village. She had been an ambulatory nurse supervisor at UniversityCare for eight years and had implemented several innovative ideas in the practice. Among her patients are many diabetics, with whom she worked to significantly reduce their blood glucose levels.

WelCome

Diane Brown, MSN, RN, is the new nurse manager of the Shock Trauma Outpatient Pavilion and Center for Hyperbaric Medicine in the R Adams Cowley Shock Trauma Center at UMMC. She joins the Medical Center after 15 years at Johns Hopkins Hospital and Johns Hopkins University, where she worked in infectious disease and ocular immunology.