un habitat guide to housing finance strategy

Upload: sustainable-neighbourhoods-network

Post on 08-Apr-2018

219 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    1/121

    HS/ISBN: (series)

    ISBN:

    UNITED NATIONS HUMAN SETTLEMENTS PROGRMMEP.O. Box 30030, GPO Nairobi 00100, KENYATelephone: 254-20-7623120;

    Fax: 254-20-7624266/7 (Central Ofce)E-mail: [email protected]

    Website:http//www.unhabitat.org

    Printed in Nairobi

    AGUIDET

    OPREPARINGAHOUSINGFINANCESTRATE

    GY

    GUIDE TO PREPARING A

    HOUSING FINANCE STRATEGY

    A Housing Finance Strategy is a plan or deploying the resources available(and i needed increasing them) to inance the demand or housing bydierent segments o society. A Housing Finance Strategy is inluenced bynational, regional and sub-regional agendas and is linked to a wide rangeo other strategies and actors.

    This guide sets out the key elements o a housing inance strategy andthe process o developing a housing inance strategy, including the studyo housing demand, identiying available resources, market orces andstrategies to accomplishing housing inance goa ls and objectives. It providesassistance or member states on how to prepare successul housing inancestrategies and action plans. It guides member states in their uture housing

    inance planning and better positions themselves to meet market potentialsand address the gap between demand and supply in housing inance.

    THE HUMAN SETTLEMENTS FINANCING

    TOOLS AND BEST PRACTICES SERIES

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    2/121

    GUIDE TO PREPARING A HOUSING

    FINANCE STRATEGY

    Nairobi, 2009

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    3/121

    Te Human Settlements Financing ools and Best Practices Series

    Guide to Preparing a Housing Finance Strategy

    First published in Nairobi in 2009 by UN-HABIA

    Copyright United Nations Human Settlements Programme Nairobi, 2008

    HS/ 1070/08E

    ISBN: 978-92-1-132022-0 (series)

    ISBN: 978-92-1-132064-0

    Disclamer

    Te designations employed and the presentation o the material in this publication do notimply the expression o any opinion whatsoever on the part o the Secretariat o the United

    Nations concerning the legal status o any country, territory, city or area or o its authorities, orconcerning the delimitation o its rontiers o boundaries.

    Views expressed in this publication do not necessarily reect the views o the United NationsHuman Settlements Programme, the United Nations, or its Member States.

    Excerpts may be reproduced without authorization, on condition that the source is indicated.

    Cover photo: Xing Zhang/UN-HABIA

    Acknowledgements

    Director: Oyebanji Oyeyinka

    Principal Editor and Manager: Xing Quan Zhang

    Principal Author: Raymond Struyk

    Contributors: yler Yang, Marisol Ravicz, Nadezhda Kosareva, StigJensson and John Webber

    English Editor: Ingrid Uys

    Design and Layout: Anne Musotsi

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    4/121

    And or this, we

    need innovative

    governance, and

    local thinking and

    reporting i we areto bring hope to

    the urban poor.

    Equally impor-

    tantly, we need to

    support our towns

    and cities, indeed

    our countries, to adopt pro-poor policies and

    strategies that will obviate the need or urther

    slum creation.

    It is against this background, that the Human

    Settlements Financing ools and Best

    Practices series ocuses on the development

    o know-how, knowledge and tools in human

    settlements nancing, rom which Member

    States can learn in delivering aordable hous-

    ing to the poor.

    Dr. Anna ibaijukaUnder-Secretary-General andExecutive DirectorUN-HABIA, Nairobi, 2008

    Te global housing crisis, especially in the

    developing world, is getting worse by the day

    making the right to adequate shelter a quest

    that is becoming more and more difcult to

    meet, despite the targets set by the MillenniumDevelopment Goals.

    Such is the rate o urbanization the inux o

    people into towns and cities, and their natural

    growth that the world has now reached a

    point where or the rst time now, hal the

    global population lives in towns and cities.

    By the year 2050, six billion people two-thirds o humanity will be living in towns

    and cities. And as urban centres grow, the locus

    o global poverty is moving into towns and

    cities, especially into the burgeoning inormal

    settlements and slums, o the developing

    world. In the developing world, this is hap-

    pening so ast that slums are mushrooming in

    what is termed the urbanization o poverty.

    Tis makes it imperative that we use every

    means at our disposal to ensure that we at

    UN-HABIA, and our partners, keep ap-

    plying ourselves to arget 11 o the Goals to

    achieve signicant improvement in the lives o

    at least 100 million slum dwellers, by 2020.

    FOREWORD

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    5/121

    TablE OF COnTEnTs

    FOREWORD I

    LIST OF TABLES, FIGURES AND BOXES IV

    PART I CONCEPT AND CONTENT 1

    CHAPTER 1 WHY A STRATEGY? 3

    Vritio i the Depth o Houig Fice Deveopmet 3

    Wht Doe low Voume o Houig Fice Me? 6

    Orgizig Houig strtegy 6

    The strtegy Mut e Compreheive 7

    How Wi the strtegy e Fufed? 9

    Prior Coditio or Preprig strtegy 11

    Thee Guideie 12

    CHAPTER 2 WHAT A STRATEGY DOES 13

    a Iutrtio 13

    leo 16

    CHAPTER 3 STRATEGY OVERVIEW 17

    Techic Eemet 17

    The Poitic Proce 18

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    6/121

    PART II TECHNICAL ANALYSIS 19

    CHAPTER 4 THE DEMAND FOR HOUSING FINANCE 21

    Preprig Demd Etimte 21

    Cotructio Period Fice 22

    acce to Houig Fice 25

    CHAPTER 5 HOUSING FINANCE SUPPLY 29

    The big Picture 29

    Wht to ler aout Ech Type o ledig 31

    addreig leder Efciecy d Rik Mgemet 34

    Fudig source or leder 39

    Govermet Progrm d Iititive 44

    CHAPTER 6 OPTIONS FOR ADDRESSING THE GAP 55Icreig the Voume o Houig ledig 56

    Icreig the Fud avie or Houig ledig 59

    PART III ORGANIZING AND IMPLEMENTING A STRATEGY

    DEVELOPMENT 61

    CHAPTER 7 INSTITUTIONAL FRAMEWORK WHO DOES WHAT 63

    Who shoud led the strtegy Preprtio? 63

    Who shoud Prticipte? 64

    How shoud the Techic ayi e Orgized? 65

    Who shoud Py or the strtegy Deveopmet? 66

    How to Determie the Recommedtio? 67

    Defig the strtegy 68

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    7/121

    v

    CHAPTER 8 THE ACTION PLAN 71

    The P Competed 71

    Mgig Impemettio 72

    CHAPTER 9 MONITORING RESULTS 75

    Demd or Houehod side 75

    suppy side 77

    Who Prepre the ayi d Report 78

    Reviewig Reut 79

    REFERENCES 81

    ANNEXES 85

    a. suppemet Exhiit 85

    b. Etimtig the Demd or Houig Fice 103

    LIST OF TABLES

    1.1 Exmpe o Mortgge Fice Ihiitor d Poie

    Govermet step to Reove Them

    2.1 Houe acquiitio i Dr e sm i 1990

    2.2 source o Fud or Dweig Cotructio

    4.1 shre o Houehod Uig borrowig Fud i the Pt 12 Moth

    5.1 Poie atertive Ficig source y Houig Ivetmet Type

    5.2 Iutrtive Type o Iormtio to Coect o leder Requiremet orHouig lo to Idividu

    5.3 net Iteret Mrgi i Itertio Comprio

    5.4 seected Rik Mgemet Optio

    5.5 Optio or attrctig Fud rom Cpit Mrket

    or Mortgge ledig

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    8/121

    v

    5.6 Rtig o Govermet Itervetio to Icree Homeowerhip

    d attimet o Good Quity Houig

    5.7 Poie Govermet Houig Fice Mrket Deveopmet actio

    6.1 Chrcteriztio o Houig Fice Gp i Egypt y Teure-loctioGroup d source o Fice

    6.2 seected Chege to Icreig Houig ledig

    Voume d Poie Repoe

    6.3 Ide or attrctig Whoee source o Fice

    6.4 Exmpe o actio i Houig Fice strtegy

    7.1 Exmpe o actio i Houig Fice strtegy

    8.1 actio P Exmpe

    9.1 Key Iormtio Item or Houehod survey

    a.1 2007 Govermet Updte o seected Eemet o

    the 2003 Tzi-Un Hitt P o actio

    a.2 summry o Rui Federtio aorde Houig Mrket Iititivesttu o legitive Propo, Jury 2005

    b.1 Iutrtive Preettio o au Houig Fice Demd i Ciro,2006

    lIsT OF FIGUREs

    1.1 Rtio o Outtdig Mortgge Det to GDP or seected Coutrie

    1.2 Mortgge Depth v. Tot Credit Depth

    1.3 Mortgge Depth v. ledig Efciecy

    1.4 The Proce o strtegy Deveopmet

    5.1 atertive or Commerci bk to Work i the Microfce Mrket

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    9/121

    v

    lIsT OF bOXEs

    2.1 Outie o the Tzi Houig Fice strtegy

    4.1 Kowedge o the Mortgge lo i Ciro

    4.2 Moie bkig Reiveted

    5.1 ledig Iteret Rte Mke-up o lti americ MFI

    5.2 Pricip Rik i Dweig Purche or Progreive Cotructio Fice

    5.3 The Chie approch to Houig suidie

    b.1 aeig Demd or Houig d Houig Fice: a Exmpe orIdoei, y Mrj Hoek-smit

    b.2 aeig Demd or Houig d Houig Fice: a Exmpe orMocow d budpet, y Jze Heged et .

    lIsT OF abbREVIaTIOns

    ba bker aocitio

    Cb Credit ureu

    CGaP The Couttive Group to ait the Pooret [a MicrofceProgrm]

    EsFE Europe Fud or southeter Europe

    GOT Govermet o Tzi

    MFI Micro Fice Ititutio

    nGO no Govermet Orgiztio

    PTY pymet-to-icome rtio

    sME m d medium eterprie

    VRM Vrie iteret rte mortgge

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    10/121

    PaRT I

    COnCEPT anD COnTEnT

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    11/121

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    12/121

    WHY a sTRaTEGY?

    Te cold reality is that in many countries

    amilies who want to construct, purchase, or

    improve their housing situation, are inhibited

    because they cannot borrow unds. Loans thatare available are channeled to middle- and

    higher-income amilies. In these countries

    most amilies, especially the poor, improve

    their housing only as their savings will permit

    as they are unable to leverage their incomes

    through loans.

    Te eect o this situation, combined with

    extremely low income levels, are amiliesin cities and in the countryside who live in

    extremely difcult conditions characterised

    by poor quality dwellings and an absence o

    water and sewerage services that much o the

    world takes or granted. Te rapid growth o

    cities and the increasing urbanisation in the

    developing world are well documented, and

    it makes clear this situation can only become

    worse in the years ahead unless it is addressed

    (Okpala et al. 2005). In the ollowing ew

    pages, the current global housing nance situ-

    ation is briey highlighted and a case is made

    or the use o a housing nance strategy to

    overcome this severe problem.

    VaRIaTIOns In THEDEPTH OF HOUsInGFInanCE DEVElOPMEnT

    How restricted is the availability o housing

    nance in some countries? Characterising di-

    erences among countries in the development

    o their housing nance systems is a challenge

    because o the limitations on data and market

    ragmentation and segmentation. As discussed

    urther below, lending or housing in some

    transition countries and many developing

    countries is segmented primarily between or-mal lending - mortgage lending similar to that

    in industrialised countries - and micro lending

    that supports the incremental construction

    and improvement o dwellings or occupancy

    by households who either cannot qualiy or

    or cannot access ormal mortgage loans.

    Unortunately, comprehensive data on

    national housing nance development are

    completely lacking in many countries. Te

    comparative data available are or ormal

    lending, particularly the ratio o the outstand-

    ing volume o mortgage loans to a countrys

    GDP.

    01

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    13/121

    Te ratio is reported or an array o countries

    in Figure 1.1, using data generally around

    2004. It is a rough but serviceable indicator.It is rough because it excludes: micro nance

    or all kinds o housing;1 a good deal o the

    nancing or rental housing which is oten

    equity nanced; and, government nance or

    housing unless it takes the orm o low interest

    rate mortgage loans.

    Te broad pattern shown in Figure 1.1 is

    instructive, with expected dramatically higher

    values or industrialised countries. Malaysiasratio tops 20 percent in large part due to such

    lending being a long-term government prior-

    ity maniest in the operation o its secondary

    acility, Cagamas, and other actions.

    While many countries have ratios in the 10-

    15 percent range, there is a rough negative

    relationship between per capita income and

    mortgage market depth.

    Surprisingly, the depth o mortgage lending

    is not closely related to either a countrys

    nancial depth or to its nancial efciency.

    Tis is important because it reects the reality

    that mortgage market development does not

    simply ollow broad nancial market develop-

    ment. Tis point is explored urther in the

    ollowing paragraphs.

    Figure 1.2 details mortgage lending and total

    lending as a share o GDP or 11 countries

    on our continents. Four o the countries that

    have mortgage lending equal to 3 to 5 percent

    The distortion rom exclusion o this source may be modest. For example,

    data or South Arica, which has a vibrant micronance sector, show

    that micro lenders in 2006 accounted or only about 2 percent o

    outstanding credits. Separate data or housing loan are not available

    but micro lenders are unlikely to have no more than a 2 percent share

    o such loans. Honohan, P., and Beck, T. (2007). Making Finance Work

    or Arica. Washington, DC: World Bank.

    o GDP have approximately the same total

    credit to GDP ratio as our countries or whom

    mortgage lending is equal to 10 to 14 percento GDP. Further, in Brazil, where mortgage

    lending is equal to 5 percent o GDP, total

    credit equals almost 100 percent o GDP. By

    contrast, in Jordan the mortgage to GDP ratio

    is more than double that o Brazil - 11 percent

    in Jordan, but total credit to GDP is slightly

    below Brazils level - 92 percent in Jordan.

    Similarly, Figure 1.3 shows that the depth o

    a countrys mortgage market is not stronglyrelated to its nancial market efciency (as

    measured by the spread between the bank-

    ing systems lending and borrowing rates).

    Te three countries with an approximately 4

    percent mortgage to GDP ratio have almost

    the same lending rate spread as our countries

    with a 10 to 14 percent mortgage to GDP

    ratio. Further, Croatia and China have almost

    the same mortgage to GDP ratio but Chinaslending spread is less than 4 percentage points

    whereas Croatias is 10 points.

    Finally, Croatia and Columbia have almost

    double the mortgage to GDP ratio as Slovenia,

    the Slovak Republic and Poland but also have

    much higher lending rate spreads.

    Why is this? Mortgage depth can be much

    more strongly inuenced by government

    housing and housing nance policies than by

    general nancial development. As discussed

    below, well intentioned but erroneous policies

    such as government imposition o interest

    rate controls on mortgage lending by private

    as well as public lenders to make loans aord-

    able can have the eect stunting mortgage

    market development even while overall nan-

    cial markets mature and deepen.

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    14/121

    FIGURE 1.2 MORTGaGE DEPTH Vs. TOTal CREDIT DEPTH

    Sources: Chiquier (2006) and World Bank World Development Indicators.

    0

    20

    40

    60

    80

    00

    20

    40

    Mortgage % GDP

    TotalCredit%GDP

    Brazil

    China

    Colombia

    Croatia

    India

    Jordan

    Latvia

    Mexico

    Poland

    Slovak Republic

    Slovenia

    0 2 4 6 8 0 2 4

    FIGURE 1.1 RaTIO OF OUTsTanDInG MORTGaGE DEbT TO GDP In sElECTED COUnTRIEs

    Source: Chiquier (2006)

    Depth Residential Mortgage Markets

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    Usa

    EU-15

    Cnd

    Hong-Kong

    Myi

    Etoni

    ThindChie

    ltvi

    CoomiChin

    Mexico

    Jordn

    Croti

    boivi

    Hungry

    Morocco

    Tunii

    CzechRep.

    brziIndi

    Pond

    sovki

    soveni

    bngdeh

    IrnPeru

    ageri

    sudiari

    PkitnGhn

    DebtAs%GDP

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    15/121

    FIGURE 1.3 MORTGaGE DEPTH Vs. lEnDInG EFFICIEnCY

    Sources: Chiquier (2006) and World Bank World Development Indicators.

    -

    2.0

    4.0

    6.0

    8.0

    0.0

    - .0 6.0 9.0 2.0 5.0

    Mortgage % GDP

    lendingRatespread(%)

    China

    Colombia

    Croatia

    Jordan

    Latvia

    Mexico

    Poland

    Slovak Republic

    Slovenia

    is the better-o amilies. Incremental housingdevelopment carried out on a cash-only basis

    is not only slow; it tends to be quite inefcient

    - the tendency is to begin with poor quality

    materials that need repeated replacing and

    possibly to demolish when the next stage

    o construction is carried out (UN-Habitat,

    2005; 159). In sum, a low volume o nance

    means unnecessarily poor living conditions

    and extra housing costs to the poorest seg-

    ments o a countrys population.

    ORGanIsInG a HOUsInGFInanCE sTRaTEGY

    A housing strategy is a plan or deploying

    available resources (and i needs be, increas-

    ing them) to nance the demand or housing

    by dierent segments o society. Te purposeo a strategy is to get the most rom available

    resources. Preparing and implementing a strat-

    WHaT DOEs a lOW VOlUMEOF HOUsInG FInanCE MEan?

    Loans or housing permit amilies to leverage

    the unds to spend each month on housing so

    that they can purchase a unit sooner or reach

    the next level o incremental development o

    their dwelling. Te same monthly payments

    can go to loan repayments or they can be

    saved or years until the amily can purchase

    the housing unit. In economists jargon, loans

    pre-empt housing demand.

    Where nance is limited, housing construction

    is slow, thereby driving up the price o housing

    services - both rentals and units or purchase

    - and this makes it even more difcult or most

    amilies to save to obtain good quality hous-

    ing. Critically, when housing nance is scarcethere is a denite pattern o who receives

    most o the loan unds that are available: it

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    16/121

    egy is a task that requires broad stakeholder

    involvement, a good deal o technical analysis,

    and strong political leadership.

    Te emphasis on stakeholder involvement and

    getting the process correct is clearly evident in

    the steps in the strategy development proc-

    ess shown in Figure 1.4. Te process starts

    by identiying the relevant stakeholders and

    ensuring their active involvement, beginning

    with dening the strategic objectives.

    Te primary technical steps in strategy ormu-lation are, in a simplied orm, the ollowing:

    Understand the broad housing situation inthe country, including basic housing qual-ity and related inrastructure conditions,the extent o preerence or home owner-ship versus renting

    Determine eective housing demand byincome class and location (urban, rural) to

    identiy and dene market segments andthe volume o nance required by eachsegment in the planning period (note thatbecause loan terms dier across householdswith dierent incomes, there is no simpleratio to apply to income to reach a housingnance demand estimate).

    Inventory housing nance currentlyavailable - products and volumes, marketcoverage and lending policies (or example,treatment o dierent sources o incomein underwriting standards, physical access,registration requirements) by market seg-ment. Tis must include all sources - private,both ormal and micro, and government.Find out where lenders obtain their unds,and the elasticity o these sources

    Determine the gap between potential de-mand and current supply or each market

    segment

    Prepare a plan or closing the gap that isinormed by the inormation developed inthe prior steps.

    Sounds simple? As the ollowing chapters

    document, it is not simple but it clearly is

    doable. Te best technical analysis will be

    unproductive i the nancial community,

    broadly dened, and the relevant government

    agencies are not ore square behind it.

    Naturally, a primary question is how can the

    gap be closed or the plan be ullled.

    THE sTRaTEGY MUsTbE COMPREHEnsIVE

    oo oten housing nance strategies address

    only the requirements o ormal nance and

    then only in a countrys principal cities. Such

    strategies will oten omit a major share o all

    households. Tis is a clear mistake.

    Consider the ollowing observations over the

    past decade o developing nations:

    In Mexico, sel-built housing accounts orroughly hal o all new buildings.

    In nine Asian countries, between 40 and95 percent o all households have no pos-sibility o acquiring a unit built by the

    ormal sector, and thereore little chance oobtaining nance.

    An estimated 70 percent o housing in-vestment in developing countries occurthrough progressive building and thereorewith little nance beyond householdsavings (UN-Habitat (2005), pp.70, 99,110).

    Room- and unit-renters account or the

    principal tenure orm or lower incomeamilies in the urban areas o a number oArican countries.

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    17/121

    FIGURE 1.4 OVERVIEW OF THE HOUsInG FInanCE sTRaTEGY DEVElOPMEnT PROCEss

    PREPaRaTIOn

    Identiy leaders o the process

    Identiy stakeholders and include them in all aspects o the process

    Dene work objectives and outputs

    Dene the analytic program and oversee it

    Analysis

    Identiy housing demand segments and estimate current and expected demand in each segment

    Document the current supply o housing nance, the segments o the market each services and impedi-ments to expansion in volume and market coverage

    Identiy gaps between demand and supply by segment

    Strategy Formulation

    Identiy options or closing the demand-supply gaps

    Increasing the volume o lending

    Increasing the unds available or housing lending

    Determine the most easible and eective options

    Develop the action plan to implement the selected options

    Implementation Monitoring and Evaluation

    Establish monitoring arrangements

    Monitoring the household side: who isreceiving ormal and inormal loans

    Monitoring the supply side

    Loan and borrower proles

    Delinquencies and deaults

    erm distribution o liabilities

    Dene eedback mechanism

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    18/121

    Te situation is problematic in some transi-

    tion countries:

    In Kyrgyzstan, in the years ollowing thecollapse o the Soviet Union, over 200,000people migrated rom the countryside tothe capital, Bishkek, in search o work.Tey are living in basic dwellings mostlywithout inrastructure services but withincommunities with ormal layouts thanksto prompt action by the local government.Little nance is available or upgrading.

    In some o the countries o SoutheasternEurope, the Caucuses, and Central Asia alarge share o rural households live with-out piped water or indoor toilets. Again,nancing or housing improvement isscarce.

    Tese examples highlight the need or a na-

    tional housing strategy to address all market

    segments, where segments are dened by

    household purchasing power, location, andtenure orm. o do this micro nance requires

    a ull role as a source or housing lending

    where needed.

    Micro housing lending can and has allowed

    amilies to accelerate the rate at which they

    consolidate their dwellings. Micronance

    Institutions make a succession o loans to

    amilies constructing their homes incremen-

    tally, beginning with small loans or short pe-

    riods and gradually increasing the size and the

    loan period as borrowers demonstrate their

    ability to pay. Loan agreements are typically

    simple and the emphasis is on ability to pay

    rather than on pledged collateral.

    echniques are available to reduce urther the

    credit risks associated with such loans.

    (For urther discussion, see Ferguson and

    Navarrete (2003).) 2

    One sometimes hears that ew Micronance

    Institutions make loans or housing. In act,

    estimates suggest that around 30 percent o

    Micronance Institutions loans or business

    purposes are diverted to incremental housing

    improvements (e.g., Cain, 2007). In part the

    task is to ormalse a type o lending that isalready occurring.

    HOW WIll THE sTRaTEGYbE FUlFIllED?

    Establish conditions so that private sector

    lenders, ormal and micro nance, can extend

    credit to most market segments without tak-ing undue risk.

    Over the past twenty years there has been

    a gradual but airly pervasive shit toward

    market provision o housing. In some cases

    this is due to the poor perormance o public

    institutions charged with constructing hous-

    ing or acting as lenders (see Chapter 5 or

    more on this). But probably more important

    is that in many countries governments have

    helped set the necessary conditions that per-

    mit private lenders to prosper and serve most

    o the market.

    2 In this Guide no distinction is made between licensed and unlicensed

    MFIs. In part this is because o the variation in these organizations

    ranging rom small, highly localized NGOs to commercial bank

    subsidiariesthe diversity across countries in the legal environments

    in which MFIs operate, and dierences in the degree o supervision to

    which dierent classes o MFIs within a country are subject.

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    19/121

    10

    TablE 1.1 EXaMPlEs OF MORTGaGE FInanCE InHIbITORs anD POssIblE GOVERnMEnT

    sTEPs TO REsOlVE THEMProblem Possible Solution

    There is a mismatch between ormal lenders under-

    writing standards and many borrowers qualications.

    Banks are lending only to salaried employees and

    have high minimum loan sizes.

    The Central Bank and the Bankers Association agree

    to press or lower loan sizes and or lending to those

    with less easily documented incomes. It is recognised

    that this will make lending more costly and should be

    refected in the interest rate charged.

    Micronance Institutions are short o lendable unds

    or housing. One option is larger lines o credit rom

    commercial banks. Banks are concerned that the risk

    o such credit lines is signicant because Micronance

    Institutions are not strongly supervised. o credits

    to Micronance Institutions will be reduced and the

    unds should fow.

    The Government moves supervisory responsibility or

    Micronance Institutions rom a social ministry to the

    Central Bank. The Central Bank will develop alterna-

    tive standards or Micronance Institutions compared

    with commercial banks but supervision will denitely

    be stronger or Micronance Institutions than it is

    now. The risk level perceived by commercial banks in

    extending lines

    It is worth spending another moment on

    the governments role. Governments are in a

    unique position to execute two critical unc-

    tions. Te rst is to set enabling conditions

    in which private lenders are able to operate

    successully. Tese are discussed urther in the

    next section. It is oten not a matter o an ab-

    solute shortage o unds but rather the terms

    used by lenders in making lending decisions.

    Banks in Arica, or example, are oten quite

    liquid (Honohan and Beck, 2007, pp. 74-5),

    but they do not lend because they employ

    archaic underwriting standards or believe

    the associated risks to be too great. able 1.1

    gives two o many examples o actions that

    government agencies could take to promote

    increased lending by banks and micro lenders.

    Second, governments are in the unique posi-

    tion to acilitate market development through

    three channels:

    Legal ramework and related supervisionor Micronance Institutions: matureMicronance Institutions need the author-ity to attract unds as depositories and they

    need strong supervision to give condenceto lenders who can provide mid-term und-ing to them that is suitable or multi-yearhousing loans.

    Insurance: Risk sharing between govern-ment and private lenders, with governmenttaking the risk o exceptional events, e.g.loss rates beyond ex ante careul estimates.Examples include, mortgage deault insur-ance and insurance to commercial banks in

    1.

    2.

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    20/121

    11

    extending lines o credit or housing loansto micro lenders.

    Creation o acilities critical to mortgagemarket development, which are too riskyor the private sector to undertake in thecurrent stage o market development.Tese might include a secondary mortgageacility or a credit rating agency. Tey arerisky in the short-run because o the largeup-ront investment required and the rela-tively low volume o initial activity. Whensuch organisations are more mature, theycan be privatised.

    Concrete examples o these actions are pre-

    sented in later chapters.

    In summary, a housing nance strategy

    requires a clear statement o objectives, an

    understanding o local conditions, a sense

    o how policy and programme eatures are

    linked to outcomes, and a plan or generating

    and applying the resources needed to imple-ment the strategy (Mayo et al., 1986, p.198).

    Dening objectives at the start o the plan-

    ning process is necessary to help guide it, but

    the nal objectives will be inormed by the

    results o the analysis undertaken in strategy

    preparation. In short, objectives setting will

    be an iterative process.

    PRIOR COnDITIOns FORPREPaRInG a sTRaTEGY

    Te process detailed below or developing

    a realistic and actionable national housing

    nance strategy presumes that some unda-

    mental conditions exist. Simply stated, mar-

    ket conditions must be reasonably conducive

    to long term housing lending to make such

    an exercise worthwhile. I basic conditions

    3.

    are not in place, improvements to the housing

    nance system will be nearly impossible.

    Conditions that should be in place to acilitate

    micro and ormal lending include: 3

    Support or both micro and ormal lending

    reasonable macroeconomic stability - highor volatile ination produces large interestrate risks; stagnate growth restricts the abil-ity o borrowers to make payments

    no interest rate controls on mortgage lend-ing; they typically make lending unprot-able

    well-dened and protected property rightsthrough a unctioning registration system.

    Support or micro lending

    Legal support and supervision orMicronance Institution operations, in-

    cluding multi-level licensing based on ca-pabilities and mission o the MicronanceInstitutions; at the highest level they canbe depositories and very strong nancialstability. Te supervisory authority musthave the same competence as the centralbank (and indeed could be this agency).

    sUPPORT FOR FORMal lEnDInG

    no directed credit requirements rom theCentral Bank to commercial banks orhousing lending; banks will lend i suchlending is protable; orced lending istypically ineective

    The necessity or the various conditions in this list has been stated

    by Buckley (994), Jaee and Renaud (997), Tomlinson (2007), UN

    Habitat (2005), p.55.

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    21/121

    1

    no large government lending programsthat make long-term housing nance avail-able at below-market interest rates because

    lenders will not want to try to competewith the cheap money and poor repaymentcollection rates

    the basic legal system or lending in placeincluding a serviceable mortgage law anda unctioning, and at least moderately e-cient, oreclosure system to increase thecertainty and reduce the cost to lenders.

    In the absence o these conditions, develop-

    ment o a ull housing nance strategy is notadvisable. Rather, a strategic exercise ocused

    squarely on these problems should be pre-

    pared. When these impediments are in the

    process o being resolved, a ull strategy can

    be developed.

    THEsE GUIDElInEs

    Te ollowing presentation is ocused squarely

    on increasing the volume o nance available

    to all market segments in an economically

    sustainable way. Tis ocus is maintained by

    not explicitly covering several closely related

    topics, particularly

    the real side o the housing market, i.e.provision o sufciently serviced land or

    housing, presence o reasonable housingconstruction standards, or an efcienthousing construction sector

    broadly reviewing the current state ohousing nance development or identiy-ing which type o lender may be the most

    efcient or eective in a given circumstance,i.e. savings association or commercial bank(more inormation on this topic can beound in UN-HABIA (2002) Chapter1 and UNHABIA (2005)

    examining subsidies that operate outsidethe nancial system or low income house-holds to improve their housing conditions,e.g. the direct construction o rental hous-ing or this group.

    Overall, the presentation consists o three

    parts.Tere are two more chapters to this

    rst part that give an overview o a national

    housing nance strategy. Part IIs our chap-

    ters detail how such a strategy is prepared on

    a step-by-step basis. And Part III discusses

    the development and implementation o the

    Action Plan.

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    22/121

    1

    02WHaT a sTRaTEGY DOEs

    A housing nance strategy is important as a

    device or organising and ormalising think-

    ing about how to more efciently employ a

    countrys housing nance resources and toexpand them. It provides a ocal point or

    such thinking and results in a realistic action

    plan that can be implemented over the years.

    Few strategies have been published. Tis is be-

    cause there are working documents or single

    countries, and not a generic document that is

    ormally published. It does reect the reality

    that not many have been prepared, presum-ably because this is a substantial undertaking.

    By contrast, numerous examples have been

    published about broad advice on mortgage

    sector development and strategy statements

    or improving the volume and access to hous-

    ing nance or a particular market segment

    (or example, Chan et al. (2003), Ikejioor

    (1998), Mayo, Malpessi, and Gross (1986),

    Pugh (1994), Ferguson and Navarrete (2003),

    Siembieda and Moreno (1997), and Mints

    (2004)).

    an IllUsTRaTIOn

    A good way to understand a strategys util-

    ity is to examine one. anzania prepared a

    strategy in 2003, although it was not ormally

    labeled as such (Government o anzania andUN HABIA, 2003). At the time, the basic

    conditions or the development o a housing

    nance system were barely met in the country.

    Te strategy appropriately devoted most o its

    attentionespecially in the action plantosteps that would address these undamental

    impediments to system development.

    Some context or the strategy is provided in

    the gures in ables 2.1 and 2.2 or Dar es

    Salaam. In 1990, (the latest date or which

    data were available in 2003),the majority o

    dwellings acquired in both the ormal and

    inormal sectors were constructed by simplelaborers (undis). Units constructed by own-

    ers (sometimes with hired help) accounted

    or 11 percent in the ormal and 32 percent

    in the inormal sectors, respectively. Only

    22 percent o occupants obtained their units

    by inheritance or by purchasing an existing

    unita tribute to the citys rapid growth.

    Only 8 percent o ormal sector units were

    built using construction loans rom nan-

    cial institutions, especially the government

    housing bank, which accounted or only 8

    percent o ormal sector units. Savings were

    overwhelmingly the most common source o

    construction unds, accounting or 58 percent

    o all units. In interpreting these gures it is

    important to know that 56 percent o house-

    holds in Dar were room renters at this time

    and another 17 percent were unit renters.

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    23/121

    1

    TablE 2.1 HOUsE aCQUIsITIOn In DaR Es salaaM In 1990 (PERCEnT)

    Mode o houe cquiitio Formal sector Inormal sector All ownersOwner constructed 2 24

    Constructed by undis 56 5 54

    Contractor-built --

    Bought house rom previous owner 4 8

    Inherited the house 9 9

    Other means

    Source: Government o Tanzania UN-Habitat (2003)

    TablE 2.2 sOURCEs OF FUnDs FOR DWEllInG COnsTRUCTIOn (PERCEnT)

    source o ud Form ector Uped ector a ower

    Savings 6 56 58

    Selling assets 9 5

    Loan rom riends 7 4

    Loan rom employer

    Credit union 2

    Tanzania Housing Bank 6 2 4

    Unspecied 2 4 25

    Source: Government o Tanzania UN-HABITAT (2003)

    Loans rom the anzania Housing Bank, es-

    sentially the only lender and now deunct, was

    reported by only 6 percent o those construct-

    ing ormal sector housing and 2 percent o

    those constructing in the inormal sector.

    Te strategy reports content is outlined in Box

    2.1. It spent a good deal o time documenting

    the existing problems in the housing sector as

    well as in the provision o housing nance, and

    it explains in some cases how these conditions

    arose. Te report spent comparatively littleenergy on preparing estimates o potential

    eective housing nance demand. Tis was

    appropriate given the housing nance sectors

    state o development.

    Clearly the reports most important contribu-

    tion has been the accurate identication o

    the principal problems and the assignment o

    responsibility to organisations or their reso-

    lution - a real action plan. Te actions to be

    taken are stated in the report as well.

    Did the planning exercise make any dierence?

    No ollow-up report documents the degree towhich the action plan was executed. But one

    can compare the state o development o the

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    24/121

    1

    housing nance system in 2007 with that o

    2002 and the extent to which legal changes

    called or in the action plan have been ac-complished.

    Te ollowing points provide an overview o

    the mid-2006 status:

    Critically, macroeconomic stability hadbeen restored. Ination had droppedrom 30 percent early in the decade to 4.2percent at the end o 2005. Tis stabilitymakes long-term lending much more at-

    tractive to banks.

    Formal sector housing lending remainedminimal, owing primarily to worries oexcessive credit risk.

    Te micro nance sectors regulatorystructure had been notably strengthenedand major Micronance Institutions wereabout to become depositories. A clearobjective o the regulatory improvementswas to make banks more willing to providemicro lenders with term loans, althoughunds had yet to start owing. Whileexplicit housing loan products had yetto be introduced, a share o loans nomi-nally or other purposes was being used orhousing construction and improvement.(Inormation rom Merrill and omlinson

    (2006).)

    bOX 2.1 OUTlInE OF THE TanZanIa HOUsInG FInanCE sTRaTEGY

    Review o current conditions and past initiativesMacroeconomic environment, real interest rates

    Housing conditions, levels o unit construction by ormal vs inormal (compliance with building codes)

    History o ailed GOT active housing interventions, particularly the Tanzania Housing Bank

    Financial sector reorm process and current nancial sector conditions

    Formal real estate sector, including the supply o serviced land

    Inormal real estate sector

    General assessment o eective housing demand and a comparison o the cost o alternative housingtypes.

    Supply o housing nance: assessment o current sources

    Impediments to development o the housing credit system

    Real side

    Land occupied without titleso no ormal nance available

    Registration services are problematic

    Financial side

    Shortcomings o the Mortgage Law, Foreclosure Law

    Shallowness and inexperience o the sector

    Options to increase housing lending

    Action plan statement and implementation responsibilities

    .

    2.

    .

    4.

    5.

    6.

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    25/121

    1

    able A.1 presents a more detailed status re-

    view o selected legal changes called or in the

    Action Plan by listing the changes called or in2003 and the relevant laws in 2007. (Tis sum-

    mary draws on Rabenhorst and Butler (2007)

    and inputs rom one o the authors.) Progress

    has been mixed at best. Notable progress has

    been achieved in three areas: (i) positioning

    micro lenders to make housing loans and

    obtain nance rom commercial banks; (ii)

    implementation o a legal regularisation

    programme or spontaneous settlements; and

    (iii) making signicant progress in preparingthe way or a secondary mortgage acility. Te

    rst two reorms are particularly important

    because they may result in a dramatic expan-

    sion o credit to households not qualiying or

    bank housing nance.

    While these three actions are encouraging,

    one must also note that the other dozen called-

    or actions listed in the table have seen littleprogress. Perhaps most damaging is the lack

    o revision on key provisions in the mortgage

    law. A mortgage market ask Force created

    in 2006 is now working on these issues and

    progress is expected.

    lEssOns

    Te anzania example makes three important

    points:

    a strategy can directly or indirectlyserve as an organising device in aconcerted eort to strengthen anddevelop a countrys housing nancesystem. Real improvements can anddo ollow. In most countries achiev-

    i.

    ing the kind o change called or ina strategy is challenging.

    a country can develop a strategywith varying degrees o precisionthat requires varying level o re-sources. Much o the material in theollowing chapters addresses techni-cal analysis. Te limited range oborrowers served and the many othe key impediments to expandedlending will be evident with com-

    paratively simple analysis. Beyondthis, better analysis is desirable;but more important is developingthe strategy collegially to attract allthe key stakeholders and obtain anagreed action plan that has a solidchance o being implemented.

    strategies take time to come to reali-

    sation. Key actions are oten thoserequiring changes in a nations lawor the creation o new institutions.Passing the necessary legislation istime consuming. In countries with aCivil Code legal structure, the Codeitsel may need to be modied whichis a difcult undertaking. Creationo new institutions, such as a credit

    bureau or secondary market acili-ties, is a major undertaking requir-ing several years at best. Te timerequired to realize a plan shouldinorm action plan schedules andexpectations in the strategy prepara-tion process i disappointment is tobe avoided.

    ii.

    iii.

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    26/121

    1

    sTRaTEGY OVERVIEW

    Successul housing nance strategy develop-

    ment has two co-equal elements: technical

    analysis and developing support in the nan-

    cial community (broadly dened), relevantgovernment agencies, and consumer-oriented

    non-governmental organisaions. Tis chapter

    briey outlines the two components o a

    ramework or a more detailed presentation.

    THE TECHnICal ElEMEnTs

    Tere are ve basic technical tasks or prepar-ing a housing nance strategy.

    1. Dene concrete objectives. Although this is

    listed rst, and some general goals should be

    dened when the project is launched, realistic

    objectives will be dened on the basis o the

    inormation developed in steps 2 through 5.

    Tis is an interative process.

    2. Identiy housing nance demand segments.

    Housing aordability is dened by savings

    levels (downpayments), income with which

    monthly loan repayments can be made, and

    loan terms. Separate estimates are or owners

    and renters and or principal locations, e.g.,

    the capital, other cities, and rural areas. Te

    result is an estimate or each market segment

    03

    o the annual volume o nance required to

    meet demands.

    3. Document the current supply o housing -nance. Tree sets o questions are addressed:

    Who gets loans rom which lenders andon what terms? What lenders practicesmay be limiting access? (Lenders includebanks, ormal non-bank institutions, andMicronance Institutions.)

    What are lenders sources o unds andhow elastic are they, i.e. could they ex-

    pand to meet a larger demand or doesexpansion need to be included in thestrategy?

    For each type o lender, what is the e-ciency in loan origination, servicing,overall operations, and risk manage-ment?

    4. Identiy the gaps between demand and sup-

    ply. Tis should be done by segment and one

    should identiy impediments to a greater

    volume o nance in segments where demand

    ar outstrips supply.

    a.

    b.

    c.

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    27/121

    1

    5. Develop creative responses to the gaps dened,

    select an approach, and codiy it into an action

    programme.

    Tese topics are covered in Chapters 4-6.

    THE POlITICal PROCEss

    Without wide-based support in the nancial

    community, including the Central Bank,

    among consumers, and within government

    agencies even the best technical analysis or ahousing nance strategy will have little eect.

    Donor-led strategy eorts ace particular chal-

    lenges in coalition building.

    Te natural tendency will be to look rst and

    oremost or leadership in government agen-

    cies and the major commercial banks and

    other major players in the ormal nancial

    market. Tis is necessary and appropriate be-cause o the resources they command. But it is

    ar rom sufcient. For a strategy to be eec-

    tive it must comprehensively cover all market

    segments, especially the micro-lenders serving

    lower income amilies with smaller credits.

    Tese lenders and consumers, represented by

    Micronance Institutions and the relevant

    non-governmental organisations, must as

    well be ull partners in the process. Without

    the ull range o participants, the strategy is

    very likely to address the needs o only upper

    income households in many developing

    countries. Securing the kind o broad support

    and buy-in essential or development and

    implementation is a much greater challenge

    than executing the technical analysis.

    Below is a list o questions or those consider-

    ing preparing a strategy. Questions that need

    answers in order to structure the process andensure a successul outcome.

    Who are the primary stakeholders andwhy?

    Who has necessary motivation and prestigeto lead the exercise?

    How can one engage the stakeholders?

    How will they participate in the process?

    Who prepares the strategy?

    How is the strategys preparation nanced?

    Ater agreement on the strategy or improve-ment, how will it be implemented? Whowill be responsible? With what resources?

    Who will monitor the implementation?

    Te process o motivating and organising the

    strategys development and implementation isthe topic o chapters 7-9.

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    28/121

    1

    PaRT II

    PREPaRInG THE sTRaTEGY

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    29/121

    0

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    30/121

    1

    THE DEManD FOR HOUsInG FInanCE

    Understanding the purchasing power - the

    eective housing demand - o households is

    undamental to valid housing strategy prepa-

    ration. Preparing this part o the strategy ischallenging mostly because o the data require-

    ments. But leaving these aside, demanding es-

    timations can be mechanical exercise that alls

    short o providing important insights into the

    current situation and uture possibilities. Te

    key step is to prepare an overview o current

    conditions to orient the analysis.

    CURREnT COnDITIOns

    A modest number o acts can provide a clear

    understanding o the basic housing conditions

    in a country. Tese acts include

    Te degree o urbanisation and the impor-tance o the largest 3-5 citiesthe share othe population living in ofcially dened

    urban areas and the share living in the larg-est ew cities (usually there is a clear breakbetween the size o the largest 1-5 citiesand other smaller ones).

    Te distribution o households in thelargest cities, other urban areas, and ruralareas among dierent tenure orms, rang-ing rom ormal home ownership to roomrenters in inormal dwellings.

    Te share o dwellings in the three locationgroups that meet minimum standards interms o construction materials and provi-sion o public services.

    Te growth in the number o householdsby location over the past 20 years and theorecast or the next 15-20 years.

    Armed with this inormation, the results

    o the demand estimates can be more intel-

    ligently interpreted.

    EsTIMaTInG HOUsInGDEManD

    Te demand or housing nance is derivedrom households (owners and renters)

    demand or housing services, and rom

    the desire o owners to invest in housing as

    an asset. Because owners and renters have

    dierent housing objectives, the amount o

    income they are willing to devote to housing

    usually diers, with owners willing to spend

    more. Similarly, amilies living in rural areas

    generally have dierent housing requirements

    and needs than their urban counterparts. Tis

    leads to dierences in the share o households

    who own their units and in the share o in-

    come and the amount spent on expenses.

    Tere is a good deal o experience in making

    aordability calculations, where the loan

    amount or households or dierent income

    groups is based on their income and loan

    terms. Tis inormation, combined with as-sumptions about downpayments, yields an

    estimate o the dwelling price each particular

    04

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    31/121

    household group can aord. Te ollowing

    list determines the number o loans or which

    there is demand and then the amount onancing required to meet those demands.

    Annex B contains a detailed exposition on

    how to make such estimates.

    Steps in computing housing nance demand,

    with separate estimates prepared or house-

    holds who will want to own their homes and

    those who will be renters:

    Determine the amount o money each in-come group is prepared to spend monthlyon housing.

    Estimate the average loan size each incomegroup could take, using the expenditureinormation rom the previous step.

    Estimate the annual number o loans thatwill be sought, based on inormation onhousehold ormation, complex householdsthat experience a amily moving out, thenumber o households trading up to betterunits, and the number o households whowill be continuing to develop their units orupgrade their completed units.

    Te product o the loan size and number oloans sought gives the overall demand esti-mate and the target or the development ocorresponding housing nance supply.

    A critical attribute o the estimates discussed

    above is that they cover the whole market, not

    just the market or ormal nance, which is

    the ocus o most housing nance demand

    estimates.

    As stated earlier, these calculations ideally

    should be done or owner-occupied and rental

    housing in each type o location where there

    are systematic dierences in the purchasing

    power o the households (including bothhousehold incomes and the terms on which

    1.

    2.

    3.

    4.

    loans are available) or in the price o dwellings

    that would qualiy or ormal nance.

    Te conclusion o this analysis is an estimate o

    loan volume or 2-3 years in the uture, or sev-

    eral estimates that vary with the assumptions

    about the extent o institutional development

    achieved, o the required volume o lending

    by location, tenure, and income group. Tese

    are the targets that policymakers will design a

    strategy to achieve.

    COnsTRUCTIOnPERIOD FInanCE

    Tis type o nance provides interim unds

    or building. Tese loans are paid o when

    units are sold to owner-occupants, with the

    developer using the sale proceeds to make

    the payment, or when landlords obtain per-

    manent nancing or the investment portionthey do not und with equity. In act, in many

    countries loans rom ormal lenders or the

    ull development o multi-amily or single

    amily buildings constitute a small share o

    total construction nance. In the inormal sec-

    tor most construction is incremental, and its

    unding has already been accounted or in the

    computations presented above. Additionally,

    developers o ormal dwellings oten obtain

    much o their construction nance through

    advanced payments rom the ultimate pur-

    chasers.

    In most transition and developing countries,

    construction period loans are oten made only

    on more prestigious projects and even then

    only or a minority o the total cost. Lenders

    have ound it difcult to underwrite these

    loans and to control payments, leaving themvulnerable to credit risk. Market assessment

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    32/121

    has proved challenging and many lenders have

    suered signicant losses when they approved

    loans at the top o a construction boom onlyto see the market collapse and loans turn sour.

    Numerous lenders have released unds too

    quickly compared to construction progress

    and been unable to recover the unds when

    the builder has decided to stop construction

    or whatever reason.

    It is evident that it is challenging to estimate

    the volume o construction nance needed

    and the amount that will actually be supplied.Many central banks do not gather separate

    inormation on this kind o lending. Even

    tracking recent lending levels is problematic.

    In these circumstances, the best basis or de-

    termining near-term uture loan levels and

    what is needed to promote more o this kind

    o lending, is discussions with both develop-

    ers and lenders about their recent experiences,

    problems o obtaining and making loans, anduture plans.

    KnOWlEDGE OF THEMORTGaGE lOan

    Te common assumption is that those in need

    o housing nance understand housing loans,

    particularly mortgages, and that they have

    ready access to lenders oering these products.

    Te truth is at odds with this assumption.

    Large disparities have been observed between

    the number o amilies who could borrow

    and the number who actually do. o raise the

    incidence o borrowing or home improve-

    ments in many countries will require more

    knowledge and better access to induce lendersto serve a wider market.

    Tis section oers some inormation on

    two aspects o the actual situationbasic

    knowledge o mortgage loans and access by

    lenders or both ormal and inormal housing

    nance.

    Te rst step to taking out a loan to purchase

    a home to build a home is to know thatsuch loans exist and to have a rudimentary

    knowledge o their main eatures. Tere is

    little evidence o what consumers actually

    know, particularly in developing countries.4

    Te results o a recent survey conducted in

    Cairo suggest that knowledge levels even

    among the well-to-do are not very high (Box

    4.1). Similar ndings were obtained in a

    representative survey o amilies planning topurchase a dwelling in Indonesias seven larg-

    est metropolitan areas (Struyk et al, 2008).5

    Logically, i consumers have little knowledge

    o mortgage products, they will be reluctant

    to apply or a loan. It is in the interest o lend-

    ers to mount an educational campaignss to

    increase consumers awareness and boost loan

    volumes.

    4 There are marketing analyses or industrial countries o consumer

    preerences or particular mortgage loan eatures, e.g., variable

    rate versus xed rate mortgages. See LaCour-Little, M. (2007) The

    Home Purchase Mortgage Preerences o Low- and Moderate-Income

    Households, Real Estate Economics, 5, , 265-90, and other studies

    cited therein.

    5 No similar studies o the knowledge o housing micro nance products

    have been located.

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    33/121

    bOX 4.1 KnOWlEDGE OF THE MORTGaGE lOan In CaIRO

    The use o mortgages to purchase a house is nascent in Egypt. Clearly, the rst step in activating consumers to

    take out a mortgage is or them to understand this instrument. The results reported here are rom a February

    2007 survey o 504 Cairo consumers rom the middle socio-economic bracket who stated that they planned

    to purchase a unit in the next three years or had purchased a unit in the previous ve years. The survey was

    designed to determine their understanding and knowledge o mortgage loans and their attitude towards them.

    This is not a representative sample.The ndings give the upper limit on knowledge levels.

    About 5 percent o respondents reported having heard or read something in the past year about taking out

    a mortgage. This is a airly high penetration rate and indicates that the concerted marketing campaigns o the

    prior years were reasonably successul. O those who had heard something on the topic, close to hal stated

    that they had paid close attention to the inormation or had careully considered whether a mortgage would

    be a good thing. Such a high rate o close attention indicates that many in the sample population have a real

    interest in the subject, as one would expect rom recent and would-be home purchasers.

    Respondents demonstrated only a low to modest understanding o mortgages, as ascertained rom responses

    to an open-ended question asking them to say what a mortgage is. However, respondents scored higher on

    their knowledge o specic knowledge loan eatures, such as the consequences o not making payments on

    time, and the maximum share o income that could be used or monthly payments according to the law.

    The results o regression analysis o actual knowledge o mortgages indicate that exposure to inormation on

    this instrument, and the amount o attention consumers pay to it have been key in shaping knowledge and

    attitudes. The respondents socio-economic class and age, or even participation in a registration, on the other

    hand, has had little bearing. The ndings highlight the important role that education campaigns and media

    coverage have played in inorming the population. They also indicate that experience with home purchase

    mortgages and property registration is so limited that even among households rom higher socio-economic

    groups, understanding and knowledge o these instruments are not common. Both points argue or the con-

    tinuation o campaigns to inorm the public.

    Source: Struyk (2007)

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    34/121

    aCCEss TO HOUsInG FInanCE

    Who can borrow and or what they can borrowis a moderately complex subject. Te discus-

    sion is divided into two parts. Te rst (and

    main) part covers general access to nance

    in developing countries and then considers

    evolving options that may well increase access

    sharply. Te second part ocuses on access to

    nance or rental housing or lower income

    amilies, in part to emphasise this largely

    neglected element among housing nance

    instruments.

    Overview. Because o the lack o studies on

    access to housing nance due to geographic

    isolation, the sel-imposed restrictions o

    ormal sector lenders, and the comparatively

    low incidence o micro lenders making hous-

    ing loans, reliance here is on inormation on

    general access to nance. Te basic picture is

    available rom the gures in able 4.1 or 20transition and developing countries on the

    percentage o households who took a loan

    rom any source, ormal or inormal, in the

    12 months preceding the survey that gathered

    the inormation. Micro lenders are included

    in the inormal group as are inormal money-

    lenders, and rotating savings clubs. (See notes

    to the table or details.)

    Te unweighted mean or the percentageo households taking loans rom ormaland inormal lenders, respectively, are 6.5and 17.6 percent, i.e. inormal loans are2.7 times more common than ormal.

    In seven countries, less that 5 percent ohouseholds took a loan rom a ormalsource. By contrast, only three countrieshad a low participation rate in inormalloans.

    Five countries have very high rates (29 per-cent or higher) o households borrowing

    rom inormal sources. Vietnam is alonein high borrowing rates rom both ormaland inormal sources.

    Te overall picture is o low levels o consumer

    lending by ormal lenders in these countries,

    with inormal sources taking up most o the

    slack.

    Tree reasons stand out or low nancial

    services accessibility rates, i.e. in this case, the

    share o households who can readily borrow

    money.

    low service penetration rates, i.e.the extent to which lenders cater todierent sections o the population.

    the geographic isolation o manyhouseholds rom lending branches,even in urban areas.

    the unsuitability o products oered

    to many amilies, including thehigh transactions costs o having asavings account.

    A recent analysis examined the ormal lender

    branch and AM penetration rates dened

    on both geographic and demographic bases

    in nearly 100 countries. (Geographic branch

    penetration is the number o branches per

    1,000 square kilometers; demographic pene-

    tration is the number o branches per 100,000

    population.) Analysis o these rates shows that

    larger economies enjoy greater levels o out-

    reach, suggesting scale economies in service

    provision by larger nancial institutions. Te

    quality o institutional support or the bank-

    ing system and physical inrastructure explain

    cross-country variation in outreach, e.g.

    density o the road network, Finally, greater

    importance o government banks is associatedwith less outreach (Beck et al. (2005), p.5).

    i.

    ii.

    iii.

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    35/121

    ransactions costs are a signicant impediment to households opening accounts with ormal

    lendersoten the required rst step or loan eligibility.

    TablE 4.1 sHaRE OF HOUsEHOlDs UsInG bORROWInG FUnDs In THE PasT 12 MOnTHs(PERCEnT)

    Coutry Tht orrowed ipt 12 moth

    Tht ued ormfci ititutio

    Tht ue iormfce to orrow

    Armenia - - 4.5

    Bosnia & Herzegovina 2.8 6.2 5.8

    Botswana - .7 29.

    Bulgaria 5.4 5.4 -

    China (Hebei & Liaoning 28. 5.2 24.7

    Cote dIvoire 2.8 .2 2.

    Guatemala .8 2.5 7.4

    Guyana 4.7 . 2.5

    Jamaica 0.5 .9 5.9

    Kyrgyz Republic 6. 0. 5.

    Namibia - 5. 5.2

    Nepal 57.0 2.9 50.0

    Nicaragua 22.5a 7.6 7.8

    Pakistan 0. . 29.4

    Panama .5 0.8 0.8

    Peru 6.6 2. 4.5

    Romania 5.9 6.0 .4

    South Arica 44.8 4.9 42.6

    Swaziland - 4. 6.

    Viet Nam 49. 26. 0.4

    Unweighted average 2.8 6.5 7.6

    Source: Claessens (2006), Table 1.

    a. Includes credit purchases.

    -- Not available.

    Note: Formal nance providers include banks (public or private), cooperatives, and credit un-

    ions. For a ew countries other nancial institutions, such as security rms and postal savings,

    are also included in ormal. Inormal includes others that provide nancial services, such as

    Micronance Institutions and non-governmental organisations, rotating savings and credit as-

    sociations, moneylenders, pawnshops and other country- or region-specic arrangements.

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    36/121

    In this context, a notable success has been in

    South Arica and its so-called Mzansi account,

    with 3.3 million savers opening accounts inthe rst 18 months. Te account is a basic,

    standardizsd debit card-based transactional

    and savings account. All that is required to

    open the account is a valid ID. o keep costs

    down and to ensure that the account is easy

    to use, transactions are limited to deposits,

    withdrawals and debit card paymentsthe

    account includes a debit card that can be

    used at retail outlets. No management ees

    are charged and one ree deposit per monthis permitted.

    Mobile and cell phone banking holds the

    promise o sharply increasing the share o

    households with a deposit account with a

    ormal nancial institution. Te need or

    improved access is particularly prominent in

    rural areas, but signicant areas o major cities

    are underserved as well. One approach is theuse o mobile banking where the volume o

    business does not justiy opening a branch o-

    ce. Tere is notable positive experience with

    this approach (Box 4.2).

    Te promise o mobile banking or mortgage

    origination has been realised by HDFC-India,

    a major ormal sector lender, or a number o

    years. Its agents visit villages on a regular basis

    to collect deposits and take loan applications.

    Tis technique has been an important element

    in its overall lending strategy.

    Lastly, cell phone banking is being utilised

    in some places and shows promise. Certain

    South Arican nancial institutions intro-

    duced m-banking options rom about 2004

    and marketed them strongly. An analysis o

    this experience ound that by 2006 it had notresulted in a major increase in the number o

    households with ormal banking relationships.

    In part, this was due to substantial ignorance

    about the product despite inormation

    campaigns. On the other hand, the analysispoints out that since about one-third o the

    unbanked have cell phones, there is reason to

    anticipate expansion (Porteous, 2007).

    Te uture role o inormation and commu-

    nications technologies in increasing access

    by the poor to banking services appears posi-

    tive but a good deal o uncertainty remains.

    Conclusions based on a recent survey o cur-

    rent practices and the experience o 62 nan-cial institutions in developing countries with

    inormation and communications technolo-

    gies are that so ar not many new customers

    are being attracted to these services, although

    some poor households are using them. Te

    protability o banks remain uncertain. 6

    Rental housing. Te topic is the extent o ac-

    cess o small investors to nance to developerental rooms or units. Where rentals are widely

    accepted as an adequate and permanent hous-

    ing solution, encouraging the development

    o such housing through the availability o

    nance will be an important element in a

    housing nance strategy.

    Tere is no inormation on the extent o either

    the demand or or the supply o unds or this

    purpose. Discussions about micro housing

    nance lending ocus on unds or the devel-

    opment or improvement o owner occupied

    units. It may well be that a signicant share

    o the micro small and medium enterprise

    lending that is diverted to housing goes to the

    construction o rental rooms or units. But the

    inormation is lacking.

    6 Analysis details and a list o the nancial institution respondents are in

    Ivatury, G. (2006) Using Technology to Build Inclusive Finance Services.

    Washington, DC: CGAP Focus Note no. 2 .

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    37/121

    bOX 4.2 MObIlE banKInG REInVEnTED

    Kenyas Equity Bank holds a prominent position among those interested in outreach to the poor. One reason

    or this is the practical reintroduction o a relatively simple technology brought up to date: the mobile bankingunit. In 2006, the bank was doubling its number o vans and expected to have 00 in operation by the end o

    year. Each van is equipped with laptops that have telecommunication links to a xed branch, allowing the van

    to provide a wide range o banking services. The standard schedule is or a mobile unit to visit each location

    once a week. By mid-200, two-thirds o the loans outstanding were to clients served through mobile banking

    units.

    Source: Honohan and Beck (2007), p. 155.

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    38/121

    HOUsInG FInanCE sUPPlY

    THE bIG PICTURE

    A good starting point is to assess the market

    or housing lending by understanding whichlenders are making housing loans available or

    what purpose. able 5.1 illustrates this type o

    classication. It is useul or identiying the

    lenders rom whom inormation should be

    acquired or dierent types o lending.

    Te table lists six sources o nance and three

    possible uses o nancepurchase o a ull

    unit, incremental unit development, anddevelopment o rental housing. Financing o

    rental housing is oten overlooked in housing

    nance discussions, but rentals are an impor-

    tant tenure orm in many countries, despite

    the act that mass privatisation o ormer

    State-owned housing in Eastern Europe and

    the ormer Soviet Union in the 1990s created

    a dozen or so super home owner states where

    80 percent or more o all housing is owner-

    occupied.7

    7 Another source less requently employed are community unds. Such

    a und is a nancial mechanism that encourages savings through

    establishing and strengthening local savings groups with the und

    typically used by communities or land purchase, inrastructure and

    service investments, and, in some cases, housing construction. For

    urther description, see UN Habitat. (2002) Financing Adequate

    Shelter or All: Addressing the Housing Finance Problem in Developing

    Countries. Nairobi: UN Habitat.

    Te work outlined in the previous chapter will

    provide a good idea o the volume o unds

    required by dierent market segments over

    the next several years. Here the work shits tothe supply side o the market. Te analysis in

    this case is more critical than on the demand

    side. In most countries it is obvious that the

    unds needed to meet eective demand are

    not available or, i lenders have unds, loans

    are not being made available. In addition to

    understanding the current lending patterns,

    analysis must dig deeper to understand the

    basis or the current pattern. It is quite pos-sible, or example, or lenders to believe that

    they are open to serving a wide range o clients,

    while not realising that their underwriting

    standards or minimum loan sizes have the

    eect o excluding most would-be borrowers.

    Te analysis required consists o several related

    activities. Overall, it is moderately complex,

    and it is important or the reader to review all

    the material and then to go back through it

    again to be certain that he understands how

    the pieces t together. A section at the end o

    the chapter discusses the comparison o the

    estimated demand or housing loans and the

    supply o loanswhat is reerred to here as

    the gap.

    05

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    39/121

    0

    As noted in the last chapter, in Dar es Salaam

    over hal o all households are room renters.

    Tis pattern is airly widespread in Aricawhere rental housing is generally an important

    housing source (more inormation on this can

    be ound, or example, in Angel (2002), Angel

    and Amtapunth (1989), Homan (1991),

    and Ikejioor (1998).

    Non-loan sources o nance are included in

    the table or good reason: in most develop-

    ing countries they are the primary source o

    nance, as seen above or anzania. Whilecomprehensive data are lacking, that which

    is available documents this act. In 2007, in

    Cairo, 77 percent o those purchasing units in

    the past ve years reported using cash, i.e. not

    having a loan. A similar share o Jordanians re-

    ported all-cash purchases in 1983 (Struyk and

    Roman (2007)). Remittances are an impor-

    tant source o savings or dwelling construc-

    tion or purchaseor both owner occupancyand the development o rentals as an income

    source. Housing investment is particularly

    attractive in countries where savings products

    do not carry competitive interest rates and

    other investment opportunities to the small

    investor are limited. Te low share o housing

    nance provided by loans underscores again

    the need or urther development o the hous-

    ing nance sector in these countries.

    In many developing countries, installment

    sales by developers are a prominent source o

    dwelling purchase nance. Purchasers must

    make large up-ront payments and install-

    ments thereater, which the developer uses

    to nance construction. Oten, as in Egypt,

    installment payments continue or several

    years ater the unit is completed. Occupancy

    may only be permitted when 80 percent ormore o all payments due have been made and

    even then the title deed remains in some cases

    with the developer until all payments are

    made (Struyk and Roman (2007)). Similar

    arrangements are common in Russia and

    other countries o the Former Soviet Union.

    In some cases there have been abuses by de-

    velopers delaying construction while they use

    the advanced payments or other purposes.

    Some developers simply disappeared withdown-payments.

    In some countries, government banks or

    agencies have been an important source

    o housing nance. Methods used include:

    direct loans; down payment subsidies, such

    as those in Chile, Hungary, and Russia; loans

    originated by private banks or government

    lenders at below market interest rates; and, acombination o these options. Te dierent

    approaches have very dierent eects on the

    development o private housing nance as

    described on page 30.

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    40/121

    1

    TablE 5.1 POssIblE alTERnaTIVE FInanCInG sOURCEs bY HOUsInG InVEsTMEnT TYPE

    source Ue o Fud

    Purche ou uit

    Icremet uitdeveopmet

    Ret houigb

    Market Loans

    Mortgage loans rom

    ormal institutions

    Y N Unlikely

    Micro housing nance loans Maybe Y Maybe

    Developer installment sales Y N N

    Loans rom employers Y Maybe N

    Other sources

    Savings rom overseas employment Y Y Y

    Other sel-nance Y Y Y

    Government programsa Y Y Y

    a. Direct government lending or through private lenders

    b. For construction or purchase o units or rental occupancy.

    Tere may be important dierences in sourceso nance among large cities, smaller urban

    areas, and rural areas. Separate analysis is typi-

    cally appropriate by location type.

    WHaT TO lEaRn abOUTEaCH TYPE OF lEnDInG

    Te rst task is to understand loan volumes,

    i.e. the volume o lending in each cell in the

    upper part o able 5.1. While it is useul

    to know total loans outstanding (stocks), it

    is more important to receive ow data, i.e.

    originations, or the most recent 1-2 years, to

    understand what lender types are now most

    active and which market segments are now

    being served. Market segments are the

    income-tenure-location groups o the type

    shown in able 4.1. It is highly desirable touse the same denitions or the supply size

    analysis as or the demand.

    Some o the inormation needed to preparethese tables will be available rom ofcial

    sources. Central banks track mortgage lend-

    ing and other real estate lending o com-

    mercial banks separately rom loans or other

    purposes. Te regulator or micro nance

    institutions may also have such data. However,

    it is likely much o the inormation will have

    to be gathered. Ideas or collecting this kind

    o data are given below.

    Te next task is to dene the products oered

    by each lender or each o the three purposes

    included in able 5.1. An illustration o the

    inormation to be obtained or each product

    or each lenderis in able 5.2. Note that the

    let-hand column lists attributes o the loan

    itsel, e.g. interest rates, the basis or comput-

    ing the interest charge (simple interest or an

    annuity loan), any additional charges or loanorigination, and so orth.

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    41/121

    TablE 5.2 IllUsTRaTIVE TYPEs OF InFORMaTIOn TO COllECT On lEnDER REQUIREMEnTsFOR HOUsInG lOans TO InDIVIDUals

    Fici term security d Uderwritig Coditio

    Loan to value ratio: ocial and in-practice maximum Registered title to property required

    Payment to income ratio: ocial and in-practice

    maximum

    Loan lien required to be registered

    Loan term: ocial and in-practice maximum Guarantors required

    Type o loan: xed rate, variable rate, price-level ad-

    justed, dual rate

    Income denitions employed: treatment o wies in-

    come, remittances; level o documentation required

    Interest rate Government workers subject to relaxed underwriting

    Basis or interest calculations: annuity loan or simple

    interest charge

    Minimum loan amount applicable

    Prepayment restrictions that apply Insurance requirements applicable: property, lie, title,

    mortgage deault

    Particularly critical in determining i the

    lender will reach lower income borrowers are:

    the security requirement o the borrowerhaving a registered title to the property

    the income denitions employed andwhether certain types o income are in-cluded in the income used or loan under-writing, e.g. regularly received remittances;also, the degree o documentation requiredor each income source; and

    minimum loan amounts.

    Tese denitions can have a powerul eect on

    restricting access to loans. For example, Egypts

    National Housing Plan is providing low and

    moderate-income households the chance to

    purchase dwellings using the combination

    o signicant downpayment subsidy, the

    purchasers downpayment contribution, and a

    mortgage loan at a near market interest rate.

    It is important or the analyst to use the

    terms in use by nancial institutions or the

    loan-to-value ratio, payment-to-income ratio,etc. rather than rely on the maximums listed

    in internal lending guidelines. Te analyst

    should determine how these elements are

    combined into the products most oten sold

    by the lender.

    Te right column lists certain security require-

    ments the lender may impose, and underwrit-

    ing requirements and other conditions that

    may apply. For example, the Housing Finance

    Company o Uganda requires land title, the

    development where the dwelling is located be

    in an urban area that has all services provided,

    and the dwelling be constructed o durable

    materials. In South Arica, some districts

    are simply redlined because oreclosures have

    been high there (UN-HABIA (2005), p.99

    and 70, respectively).

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    42/121

    o simpliy verication o income eligibil-

    ity, the only acceptable applicants are those

    whose income can be readily veried. Tisomits around 40 percent o all those believed

    to be eligible or both the grants and loans

    (Sims, 2007).

    It would certainly be a mistake to think that

    these restrictions are special to developing

    economies. Stephens has documented a

    host o restrictions among European Union

    mortgage lenders, and red-lining is an ot-dis-

    cussed phenomenon in the U.S. (see, respec-tively, Stepens (2004) and Avery et al. (1999)).

    Further, it is likely that these restrictions will

    multiply in the U.S. over the next ew years in

    response to the sub-prime mortgage crisis.

    As will be discussed in the next chapter, in-

    ormation on the points listed in able 5.2

    will be extremely valuable in thinking about

    extending coverage to potential borrowerswho are now unserved.

    What lending requirements should one obtain

    rom lenders on loans made or rental housing?

    Te nancial terms o interest are generally

    the same as those or unit purchases, except

    that the payment-to-income ratio will oten

    not be applicable. However, the values will be

    quite dierent or many items. For example,

    loan-to-value ratios are much lowerseldom

    over 60 percent; and, loan terms are shorter

    than those or the longer home purchase

    mortgages, oten only a ew years.

    Te dierences o home purchase loans are

    greater when it comes to loan underwriting.

    One can list our distinctions that are impor-

    tant to the underwriter:

    Is the loan or a rental room being added tothe owners property, a room being added

    1.

    to a larger rental property, or or a singleamily unit?

    Is the single amily unit or an elite higherincome market, including the expatriatemarket?

    Is the loan or a multi-amily building ormiddle-income amilies?

    Is the investor an individual or a com-pany?

    I the loan is or something other thanroom construction, is it or the purchase

    o an existing property or a new construc-tion?

    Te oremost underwriting consideration will

    always be the market analysisis their a ready

    market or the unit? n other words, the key

    question is whether there will be rental income

    sufcient to cover the loan payments.For

    small loans to individuals, the underwriting

    is very similar to that or small and mediumenterprise loans. Security o title is another

    constant requirement. But or new construc-

    tion loans, with their extended timerames

    and added uncertainties and larger multi

    amily projects, other actors have to be care-

    ully considered. (McCarthy (1996) discusses

    residential property construction underwrit-

    ing in the transition economy context.)

    Te analyst should obtain inormation on

    which o these various types o rental housing

    a lender oers loans. For those or which loans

    are made, a list o key underwriting actors

    should be obtained. For those or which loans

    are not made, inquiries should be made about

    the reasons because these can eed into a list o

    impediments that should be addressed when

    drawing up a housing strategy.

    2.

    3.

    4.

    5.

  • 8/7/2019 UN Habitat Guide to Housing Finance Strategy

    43/121

    Where can the analyst obtain inormation on

    loan products, underwriting standards, and

    other eligibility requirements? Te answerdiers depending on the type o lender.

    For ormal sector lenders, the best optionis through a survey sponsored by theCentral Bank. Central banks are otenwilling to help gather inormation this way.For example, the Central Bank o Armeniacooperated in a survey eort with a teampreparing a housing nance project or theGerman KW agency. I this is not pos-

    sible, then there are two other options: atrade association, such as the local BankersAssociation, which might be willing tosurvey its members; or interviews with asample o lenders, especially with the cur-rent major players.

    For non-bank nancial institutions thatare not supervised by the Central Bank,a sample o these lenders will need to beinterviewed to obtain the inormation.

    Since several regulators may be involvedand the number o institutions involvedsmall, it may be more efcient to conductthe survey without investing resources innegotiating with the agencies.

    For Micro Finance Institutions the situa-tion may be more complex. Te rst choiceis to solicit sponsorship o a survey by theirregulating agency. I not, then interview asample o lenders. For those that are notregulated, a survey is the only option.

    Finally, because installment sales by devel-opers are typically not regulated, interviewswith them will be necessary.

    Inormation on which particular market seg-

    ments are being served will only be available

    rom lenders themselves, probably on an im-

    pressionistic basis, and/or rom a household

    survey that explicitly inquires about sourceso nance or dwelling purchase and incre-

    mental unit development.

    aDDREssInG lEnDEREFFICIEnCY anD RIsK

    ManaGEMEnTHousing aordability depends substantially

    on the price o the loan, i.e. the interest rate.

    While lending rates on housing are driven

    substantially by the lenders cost o unds,

    other actors play major roles. In particular,

    poor risk management, low overall efciency,

    and weak practices in housing loan origina-

    tion and servicing can lead to unnecessarily

    large spreads.

    Tese are important topics, but they are not

    the central elements in a strategy. Tey are

    discussed here because o their importance,

    and because the prese