unece ppt

Goals of interviewer training

To increase sensi+vity of par+cipants to gender issues;

To develop a basic understanding of gender-‐based violence, its characteris+cs, causes and impact on the health of women and children;

To understand the goals of the study/module;

To learn skills for interviewing, taking into account safety and ethical guidelines;

To become familiar with the ques+onnaire / module (and protocol)

martes 5 de julio de 2011

Example of training schedule

Day 1

Sensi+za+on to concepts of gender and violence

Presenta+ons from advocacy groups/NGOs

Exposure to support op+ons for women living with violence

Aim and overview of the study ques+onnaire

Interviewing techniques and safety measures


Day 2

Detailed ques+on by ques+on explana+on of ques+onnaire

Role-‐plays on approaching the household and using the complete ques+onnaire, prac+ce how to respond if interview interrupted or if respondent becomes distressed and other difficult situa+ons


Day 3-‐5

Sampling procedures, including repeated visits to reduce non-‐response

Pilot tes+ng of ques+onnaire/module and all field procedures, including logis+cs, safety measures, supervisory procedures, debriefing and feedback sessions

Final adjustments to ques+onnaire and field procedures

Separate sessions for supervisors on supervisory procedures


Interviewer training

Use mul+ple training techniques:

Group work, brainstorming, presenta+ons, discussion, role plays, games, energizers, film, demonstra+on, involving others (‘vic+ms’, psychologists/councellers)


Practical recommendations

Importance of good planning -‐ pays off in the end

Allow sufficient +me for training of field supervisors

Use pilot study (field prac+ce) also prac+ce training for the field supervisors/editors and data entry staff

Start with the easy area -‐ oVen rural loca+on

Start slow, need to have ongoing training/briefings in par+cular in first weeks


Lessons learnedTraining and fieldwork

Ensure opportuni+es during training to interview vic+ms of violence

Training and pilot essen+al phases for finalizing ques+onnaire

Imagina+ve strategies to reduce non-‐response

Privacy is hard to ensure -‐ share strategies

Provide opportuni+es (e.g. phone number) for respondents to check legi+macy of interview

Issues around random selec+on eligible women


Reducing non-response

Importance of working with gate-‐keepers to communi+es such as health workers

Importance of geXng to eligible women (once started, most will finish)

Will oVen need to hold interviews in evening and weekends

More than three return visits may be needed, especially in urban sites


Evidence of importance of training: Special training vs professional interviewers

(dedicated survey, Serbia, 2003)Inexperienced, 3 week training

Professional,1 day training

Response rate

Disclosure rate

Respondent satisfaction – with

violence

Respondent satisfaction – without

violence

93% 86%

26% 21%

46% 29%

46% 38%


“... I hardly could pull myself together not to cry. I wanted to get out of the house as soon as possible and cry out loud.... I hardly made it to the car; as soon as I told my whole team they all burst out in tears. The most painful thing for me was not being able to do anything. At the end I thought that this very research is about hope, and I have done my part.” (interviewer)


“Maybe I was media+ng by listening to her for half an hour, and it was worth the world when at the end she

thanks me and tells me she felt worthy.”

(interviewer)


Research as social action

For interviewers: a life-‐changing experience, with many going on working on women issues

For respondents: their awareness was raised, they were listened to, and they were made to feel worthy


Field work – immediately following the training!


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