unified communications with ibm
TRANSCRIPT
Unified Communications with IBMVincent Perrin │ UC Solutions Architect – [email protected]
2UC with IBM
Vincent Perrin· Global UC Solution Architect on IBM technology· Former IBM Collaboration Architect for Southwest Europe for 5 years· Social Enthusiast
@vperrin
http://social-collaboration.blogspot.com
Who am I?
3UC with IBM
IBM Sametime 8.5.2 IBM + Polycom : the value proposition Use cases and architecture
And of course, demos…
Agenda
4UC with IBM
UC2 for Social Business
The “action” in Social Business
5UC with IBM
Focus on mobility A superior user experience Making rich-media communications
accessible and easy to deploy
Major themes of Sametime 8.5.2
6UC with IBM
Native IM clients for iOS and Android Browser-based meetings for iOS and Android tablets Native meetings client for BlackBerry
Focus on mobility
7UC with IBM
Improvements to meetings clients New Sametime Advanced features
· Offline messaging· Multi-file and folder transfer· N-way file transfer· Organizational tree view
A superior user experience
8UC with IBM
NAT traversal Improved TCSPI adapter support Bandwidth management SUT Lite SUT virtualization
Making rich-media communications accessible and easy to deploy
9UC with IBM
Polycom and IBM Strategic Partnership
IBM and Polycom have teamed to deliver UC Everywhere by enabling IBM’s Social Business applications to Connect people from any device regardless of location
This solution integrates the power of IBM with Polycom's award-winning UC collaboration solutions that help people and companies do more with less and achieve better business results.
10UC with IBM
IBM Sametime Meets Polycom Video
Maintains business continuity
Enables collaborative environments
Communications becomes part of the business processes
Reduces human latency and encourages collaborative culture
Bottom Line: Achieve Results Faster
Get SOCIAL and work from ANYWHERE, using ANY DEVICECollaboration now part of business processes
Businesses can implement unified collaboration solutions that spans across mobile and web client, desktop, conference room, through board rooms
11UC with IBM
· Increase employee productivity· Allow geographically dispersed teams to collaborate more effectively regardless of device· Reduce travel costs· Enhanced collaboration – Visual communication adds breadth to IM and Web collaboration· Simple interface – Users can select Polycom HD endpoints from familiar Sametime interface as a preferred device to initiate or receive video calls— supporting high utilization rates with minimal training· ROI and improved productivity – Immediately enhance team collaboration and effectiveness for faster decision making and lower costs· Leveraged investment – Add Polycom and video to existing IBM environments
Customer Benefits
12UC with IBM
Advantages of Polycom-integration
Server side integration; does not touch client· ST client (Windows, Linux, Mac), Sametime Plug-in for email clients and social application can be leveraged as is. · Web AV client (ST 8.5.2) is also supported· Simpler to administer and maintain· Familiar interface is preserved. Little training required
Sametime client to DMA VMR and endpoints possible with new SUT Lite option for ST 8.5.2· DMA SIP trunking to Sametime Server enables direct calls between Sametime client and telepresence systems, giving users new dialing options· When integrated with Lotus Notes calendaring solution, each user or site can dial into Meeting Room from computer or from video conference systems
Tight integration with Sametime· Sametime bandwidth management (ST 8.5.2) supported
13UC with IBM
Flexibly Reach People at Any Place
Sametime user can launch a multipoint voice or video call to other Sametime users, and the call is automatically hosted by RMX. The initiator or receiver of the call may select the “preferred device” for the call, including standards-based video systems
With SUT Lite, Sametime user can call audio or video endpoints directly.Sametime Server and DMA7000 are SIP trunked, and direct call between Sametime and telepresence systems can be made by using SIP number
User-based Dialing
Device-based Dialing (with SUT Lite)Call Initiator
14UC with IBM
Person based use cases
“User Oriented” Collaboration· Collaborate with users, instead of devices (no dial-in #'s, passcodes, etc.)
· Works seamlessly with online meetings, within chats, etc.
Use Cases: · I want to launch a call from my buddy list· I want to add audio/video to a chat· I want to add audio/video to a web collaboration session· I want to add audio/video to another presence-aware IBM application.
Requires: Sametime Standard with TCSPI integration to RMX (Sametime 8.5.1+)
15UC with IBM
Sametime with Polycom RMX Conferencing
16UC with IBM
Device based use cases
“Device Oriented” Collaboration· Direct dial any device
· Can be another endpoint, or a bridge requesting a passcode
Use Cases: · I want to call from a Sametime client to a tel #· I want to call from a Sametime client to a VMR· I want to call from a Sametime client to a SIP URI or E.164,
Requires: Sametime SUT Lite SIP trunk to DMA with integration to RMX or trunk to other PBX.
17UC with IBM
Calendar integration with Lotus Notes*Single Click Solution for Scheduled Calls
Administrator can leverage corporate AD/LDAP and DMA to enable each Lotus Notes (or iNotes) user to schedule Polycom-hosted multipoint voice/video calls by simply clicking on the check box, using standard Domino functionality
Each user gains instantly an easy way to calendar a video call through Lotus Notes
*IBM Service is required
18UC with IBM
Calendar Integration with Lotus NotesSimple way to enable voice and video calls for scheduled meetings
Conference organizer Conference Participants
Desktop Participants• Click on the Meeting Room ID and launch a call (SUT Lite feature)
Conference System Participants• Dial VMR number to join the meeting
Conference Organizer
• When scheduling a new meeting, check the box that includes conference call information.
• The video and audio dial-in information is included as part of invitation
19UC with IBM
Polycom-IBM IntegrationSolution Reference Diagram
Polycom®
RealPresence™ Platform
20UC with IBM
Demonstration
21UC with IBM
Links
Demo of Polycom RealPresence Platform native integration with IBM Sametime : link
Demo of Polycom Native UC Integration with IBM Sametime # SUT Lite : link Demo of Polycom Native Integration with IBM Sametime & Connections : link
Deployment Scenario of IBM Sametime & Polycom RMX : link Deployment Scenario of IBM SUT lite & Polycom DMA : link
22UC with IBM
Contacts & Resources
www.polycom.com/IBM
· Solution brief
· Latest news
· IBM alliance solution information
Partner Resource Center
Solution > POCN > IBM
· Solution Presentation
· Customer Presentation
· Demo Video
Demonstration is available at Polycom EBC and Solution Centers
Contacts
For inquiries
· Polycom’s global IBM team will be notified
23UC with IBM
Polycom + IBM= Smarter Collaboration
Enhance Social Collaboration with seamless real-time communication
Enrich Conference Experience with RMX Video Layout and Transcoding
Simple Individual and Group collaboration User Experience
Scale from SMB to Global Enterprise
Extend Sametime Environments to other UC environments
25UC with IBM
IBM Sametime 8.5.2 (Standard or Advanced)· Sametime Connect
· Sametime Built-in connector for Connections, Lotus Notes
· Sametime toolbar for Microsoft Outlook
IBM Lotus Notes (for calendaring) Polycom RMX Conferencing Add-in for IBM Sametime (API adapter for Sametime server) Polycom DMA 7000 v3.0 (for SUT Lite SIP Trunk calls) Polycom RMX 1500, 2000 and 4000 v7.2.2 and v7.6 Standards-based video conferencing systems (H.323/H.320/SIP) UC Professional Services for IBM Sametime environment
Solution Components
26UC with IBM
Sametime 8.5.2 SUT Lite SIP Trunking
27UC with IBM
Telepresence Room Video Conferencing
systems
Sametime Media Manager
Sametime user joins video conference hosted on video bridge from chat or Sametime Meetings client
Polycom RMX MCU
ExternalNetworks
(H.323/ISDN)
SignalingMedia
Executive video systems and video phones
Requires: IBM Sametime client Sametime Media Manager server Polycom RMX MCU
User-based dialing - TCSPI Integration
XML/HTTPTCSPI
28UC with IBM
Telepresence Room Video Conferencing
systems
Sametime Media Manager
SIP Trunk
DMA 7000
Requires: IBM Sametime Unified Telephony Lite client Sametime Media Manager server Configured SIP trunk to supported infrastructure
Sametime user calls other user or
conference bridge IDCan be a multi way
call via bridge
Polycom RMX Multipoint
Conferencing
SignalingMedia
Executive video systems and video phones
Device-based dialing – SIP Trunk Integration
29UC with IBM
User & Device based dialing
Telepresence Room Video Conferencing
systems
Sametime Media Manager
SIP Trunk
DMA 7000
Requires: IBM Sametime Unified Telephony Lite client Sametime Media Manager server Configured SIP trunk to supported infrastructure
Sametime user calls other user or
conference bridge IDCan be a multi way
call via bridgePolycom RMX
Multipoint Conferencing
SignalingMedia
Executive video systems and video phones
TCSPI
XML/HTTP