unified messaging ~fax, e-mail integration~ kx-ns1000 version1

Unified Messaging~FAX, E-mail integration~

KX-NS1000 Version1

Unified Messaging is a combination of voice, data and fax.

General Overview

Full Voice mail features, Optional Fax server module, Microsoft Outlook Plug-in, etc.The Unified Messaging (UM) system is built into the NS1000.

FAX MessageFAX Message

E-mail Server(IMAP4 / POP3) Customer

FAX Call

E-mailVoice Message

FAX Message

PSTN

Voice Call

E-mail

E-mailerE-mailer

Voice MessageVoice Message

Built-in UMBuilt-in UM

User

ExtensionExtension

Cellular PhoneIntegration

Cellular PhoneIntegration

In this part, we will focus on “FAX” and “E-mail” integration.

• Microsoft, Internet Explorer, Outlook, Windows, Windows XP, Windows Vista, and Windows 7 are either registered 　 trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.• All other trademarks identified here in are the property of their respective owners.• Microsoft product screen shots reprinted with permission from Microsoft Corporation.

By installing an optional fax interface card, the PBX can receive, distribute, and send faxes.

The received faxes are stored in a specified mailbox.

Unified Messaging system integration with Microsoft Outlook allows subscribers to access the contents of their mailboxes through Microsoft Outlook in the same way they do e-mail. Voice and fax messages appear in subscribers’ inboxes as e-mail messages.

Introduction

Table of Contents

Chapter

1) Unified Messaging Overview1-1 Unified Messaging1-2 Operation Overview1-3 Activation Keys

2) FAX Server Overview 2-1 FAX Server Overview 2-2 Methods to Receive Faxes 2-3 Method to Send Faxes 2-4 Hardware Configuration

4) FAX Server Settings 4-1 Basic Settings 4-2 Mailbox Settings Overview 4-3 Sending Faxes from PC 4-4 Receiving Faxes : Case 1 4-5 Receiving Faxes : Case 2 4-6 Receiving Faxes : Case 3 4-7 Receiving Faxes : Case 4 4-8 Receiving Faxes : Case 5 4-9 Receiving Faxes : Case 6 4-10 Printing Faxes Out

5) E-mail Integration Settings 5-1 E-mail Notification : Basic Settings 5-2 E-mail Notification : Mailbox Settings 5-3 IMAP Integration : System Settings 5-4 IMAP Integration : Mailbox Settings 5-5 IMAP Integration : Client Settings

3) E-mail Integration Overview 3-1 E-mail Integration Overview 3-2 E-mail Notification : Service 3-3 E-mail Notification : Operation 3-4 E-mail Notification : Settings 3-5 IMAP Integration Overview 3-6 IMAP Integration : Operation

Chapter 1

Unified Messaging Overview

1-1 Unified Messaging

KX-NS1000 provides Unified Messaging features.

- E-mail notification * : Voice mail, Fax, Missed call, System alarm, Software info, etc.- IMAP4 protocol supported : NS1000 can work as voice and fax IMAP4 server. Voice and FAX message will be displayed in the same Inbox of an application (e.g. MS Outlook).

Built-in FAX Server : FAX Receiving /Sending ServiceBuilt-in FAX Server : FAX Receiving /Sending Service

E-mail : E-mail notification E-mail : E-mail notification Desktop Messaging (IMAP Integration, e.g. MS Outlook)Desktop Messaging (IMAP Integration, e.g. MS Outlook)

Voice Messaging : Built-in Voice MailVoice Messaging : Built-in Voice Mail

- Fax mail can be left in a subscriber’s mailbox, Fax can be sent through driver on PC.

- Refer to the “Unified Messaging : Built-in Voice Messaging” part for details.

* Regarding System alarm, Software info, etc., refer to the “Maintenance” part for details.

Operation by Telephones

1-2 Operation Overview (1)

KX-NS1000KX-NS1000

FAX Machine

UMFAX Card

Extension telephones

2. Access to the mailbox from the extension telephones. - A user can take the FAX message in addition to the voice message. - Also can transfer the FAX message to a FAX machine and print out the FAX.

2. Access to the mailbox from the extension telephones. - A user can take the FAX message in addition to the voice message. - Also can transfer the FAX message to a FAX machine and print out the FAX.

1. The Message Waiting Lamp on the telephone can notify that a new message (Voice / FAX) is left in the mailbox.

1. The Message Waiting Lamp on the telephone can notify that a new message (Voice / FAX) is left in the mailbox.

LAN

KX-NS1000KX-NS1000

UMFAX Card

Operation by PC

FAX sending - A FAX can be sent through the PBX from PC. - FAX driver needs to be installed to the PC.

FAX sending - A FAX can be sent through the PBX from PC. - FAX driver needs to be installed to the PC.

LAN

Desktop Messaging (MS Outlook, etc.) - Voice / FAX messages are displayed in the MS outlook inbox. - These messages can be controlled through MS Outlook window.

Desktop Messaging (MS Outlook, etc.) - Voice / FAX messages are displayed in the MS outlook inbox. - These messages can be controlled through MS Outlook window.

E-mail notification (SMTP, POP3) - New Voice / FAX message is left. (with attachment) - System alarm - etc.

E-mail notification (SMTP, POP3) - New Voice / FAX message is left. (with attachment) - System alarm - etc.

PSTNFAX Machine

1-2 Operation Overview (2)

For E-mail Notification, IMAP Integration, Fax Sending

1-3 Activation Keys

Model Number

Key Type

Maximum Mailboxes

DescriptionStand alone One Look

KX-NSU201 UM/E-mail 1 user

102416384

*

Allows the use of an e-mail (IMAP4) client, e-mail

notification (voice/fax messages), and Fax sending for

1 user.

KX-NSU205 UM/E-mail 5 users



5 user.




10 user.




20 user.

KX-NSU299 UM/E-mail All users


notification (voice/fax messages), and Fax sending

up to the system’s limit.

* Activation keys must be installed to the site where the Unified Messaging mailboxes are located.* [UM/E-mail (128users) for free trial] is preinstalled.

This Chapter is now complete.

Go to Next Chapter.

Chapter 2

FAX Server Overview

2-1 FAX Server Overview

Optional FAX card provides the FAX Server function on UM.

KX-NS1000KX-NS1000

FAX card

The subscriber can send the documents as a fax.

The subscriber can send the documents as a fax.

The subscriber can send received faxes to a fax extension to print them out.

The subscriber can send received faxes to a fax extension to print them out.

Optional FAX card KX-NS0106 is necessaryto be mounted on the mother board.Optional FAX card KX-NS0106 is necessaryto be mounted on the mother board.

The subscriber can display a fax image ofreceived fax message on the PC screen.The subscriber can display a fax image ofreceived fax message on the PC screen.

PSTN

The PBX can receive, distribute, and sendfaxes. Received faxes can be saved in mailboxes * and then forwarded, printed, downloaded, etc.

Also, the FAX card is used for sending a FAX to PSTN or FAX Extension.

The PBX can receive, distribute, and sendfaxes. Received faxes can be saved in mailboxes * and then forwarded, printed, downloaded, etc.

Also, the FAX card is used for sending a FAX to PSTN or FAX Extension.

FAX Extension

Receiving / Distributing / Sending Faxes

* approx.

28 pages Fax message = 1 minutes voice message * approx.

28 pages Fax message = 1 minutes voice message

Methods to receive an Incoming FAX Call (1/2)

2-2 Methods to Receive Faxes (1)

Method Explanation

Trunk/port service Setting the incoming call service of a service group to fax service and then assigning the service group to a port allows faxes to be received at that port.

The mailbox to which faxes are forwarded must also be specified.

Caller ID/PIN routing Setting the transfer destination for caller ID routing or PIN routing to fax

service allows faxes to be received from the specified phone number.

The mailbox to forward faxes to must also be specified.

DIL/DDI/DID/MSN routing

Routing a call to the Unified Messaging system via DIL/DDI/DID/MSN and assigning that entry a UM service group whose service type is Fax allows faxes to be received through that line.

Custom service Setting the service type for a custom service to fax service allows faxes to be received through that custom service.

The mailbox to forward faxes to must also be specified.

There are 7 methods to detect and receive an incoming FAX call.

Methods to receive an Incoming FAX Call (2/2)

Method Explanation

Top menu of a call service

If a fax tone is detected at the top menu of a call service, the fax is

received and then saved in a specified mailbox.

During playback of

personal message,

or during message

recording

If a fax tone is detected while a subscriber’s personal message is

being played or while a message is being recorded, the fax can be

received at that mailbox.

If the sender leaves a voice message before sending the fax, the

voice message is attached to the fax as a voice comment.

DISA If a DISA line detects a fax tone and forwards the call to the UM

group’s floating extension number , the call is forwarded to a specified

mailbox.

There are 7 methods to detect and receive an incoming FAX call.

2-2 Methods to Receive Faxes (2)

FAX Printer Driver

Subscribers who install the FAX printer driver (Panasonic product) can sendfaxes from their PC using the standard “print” function of an application.Subscribers who install the FAX printer driver (Panasonic product) can sendfaxes from their PC using the standard “print” function of an application.

2-3 Method to Send Faxes

Select “Panasonic NS1000 FAX Driver”as the printer.

Select “Panasonic NS1000 FAX Driver”as the printer.

Select “Print” function on an application.Select “Print” function on an application.

An operation example

An Optional FAX card is mounted on the mother board.

・ An optional FAX unit (KX-NS0106) provides 1 channel FAX server function.

・ Only 1 FAX card can be mounted on the mother board.

・ There is no Activation Key required for FAX receiving by mailbox. (For printing out received faxes at a FAX extension, etc.)

2-4 Hardware Configuration

・ For E-mail integration (E-mails are sent with the FAX image as an attached file), Activation Keys (KX-NSU2xx) are required according to the number of users.

・ For IMAP integration (The user can read the FAX image by an application that supports IMAP4 like MS-Outlook), Activation Keys (KX-NSU2xx) are required according to the number of users.・ For sending faxes from PC via FAX driver software, Activation Keys (KX-NSU2xx) are required according to the number of users.


Go to Next Chapter.

Chapter 3

E-mail Integration Overview

There are two types of E-mail integration.

3-1 E-mail Integration Overview

E-mail Notification ; SMTP, POP3

E-mailServerE-mailServer

KX-NS1000KX-NS1000PC

(POP client software)

IMAP Integration ; MS Outlook integration, etc.

KX-NS1000KX-NS1000 PC(IMAP4 client : MS Outlook, etc.)

UM Mailbox

Sends e-mails (Voice / FAX)using SMTP.

Sends e-mails (Voice / FAX)using SMTP.

Voice Mail / FAX Notification using POP3

Voice Mail / FAX Notification using POP3

Can access the mailbox directly. (using IMAP4)

Can access the mailbox directly. (using IMAP4)

UM Mailbox

NS1000 provides E-mail notification for the following services

Service Name Description

VM notification * - Report the information of new voice message receipt in 　 the mail box.　 (Whether to attach the voice file/WAV is selectable.)

FAX notification * - Report FAX receipt information　 (Whether to attach image file/TIFF is selectable.)

Missed call notification - Report incoming call information in case being not answered.

System alarm 　 notification - Report error log information. * Site name, Error code, Error message, etc.

Software info 　 notification - Report the updated software available on FTP server.

- Report of updated software

- Inform expired date days in advance / on the day.

System analysis data send - Report with attached automated log info collection to analyses the system defect.

*An e-mail is sent by administrator’s operation.

Test mail - Send test mail to confirm the e-mail works.

* Activation keys (KX-NS2xx) are required according to the number of users.

Refer to the “Maintenance” part.

3-2 E-mail Notification : Service

NS1000 sends e-mails to the corresponding users.

E-mailServerE-mailServer

KX-NS1000KX-NS1000

2. Sends e-mails using SMTP.

2. Sends e-mails using SMTP.

UM Mailbox

An activation Key (KX-NSU2xx) “Unified Messaging E-mail Notification” is required for this feature.

3-3 E-mail Notification : Operation

3. Voice Mail / FAX Notification (using POP)

3. Voice Mail / FAX Notification (using POP)

POP client

Non-Synchronized

1) Cannot open the mailbox directly.

2) Cannot delete the messages left in the mailbox directly.

Non-Synchronized

1) Cannot open the mailbox directly.

2) Cannot delete the messages left in the mailbox directly.

1. A new message is left.1. A new message is left.

Settings Overview

1. System Common Settings (Installer’s settings) - SMTP Settings : IP Address of the E-mail server, sender information, etc.

3-4 E-mail Notification : Settings Overview

2. Each Subscriber’s (Mailbox) Settings - Each Subscriber can set whether to send an e-mail when a new voice message and/or Fax message is left to his/her mailbox, by himself/herself from his/her PC.

* E-mail notification : Enable / Disable * Message Type : All / only Voice message / only Fax message * Destination e-mail address : Office, Mobile phone, etc. 3 different destination can be selected * File Attachment : Enable / Disable for Voice message/Fax message

There are two types of settings;

Overview

KX-NS1000KX-NS1000

UM Mailbox

MS Outlook directly accesses to the PBX as IMAP client.No additional server is required!

3-5 IMAP Integration : Overview

Can access through MS outlook.Can access through MS outlook.

FAX message : Tiff formatVoice message : WAV formatFAX message : Tiff formatVoice message : WAV format

MS OutlookMS Outlook

E-mailVoice Message

FAX Message

Same InboxSame Inbox

An activation Key (KX-NSU2xx) “Unified Messaging E-mail Notification” is required for this feature.

MS Outlook example

Received FAX / Voice messages are stored in the mailbox of UM.The FAX / Voice messages appear in the subscribers’ inboxes as e-mail messages.

KX-NS1000KX-NS1000

UM Mailbox

IMAP Client(e.g. MS Outlook)

Operation

With IMAP integration, subscribers can do the following:

• Play back voice messages ; The status of played messages can be changed to “OLD”.

• View received fax messages

• Save voice and fax message data to their PCs

• Delete voice and fax messages from their mailboxes on the PBX.

3-6 IMAP Integration : Operation

Synchronize

1) Can open the mailbox directly.

2) Can delete the messages left in the mailbox directly.

Synchronize

1) Can open the mailbox directly.

2) Can delete the messages left in the mailbox directly.


Go to Next Chapter.

Chapter 4

FAX Server Settings

4-1 Basic Settings

FAX Extension Number

An extension number is assigned automatically when the optional FAX card is installed.

Setup -> PBX Configuration -> 1.1 Slot -> Site Property -> FAX card

“Site Property” -> “FAX card”“Site Property” -> “FAX card”

FAX Extension numberFAX Extension number

General

FAX server function (Sending faxes, receiving faxes) is based on each Mailbox.

KX-NS1000KX-NS1000

Mailbox 101

Built-in UM

1. Login to the mailbox, and then send the FAX message.

1. Login to the mailbox, and then send the FAX message.

4-2 Mailbox Settings Overview (1)

FAX Server function

* The FAX driver logs into the mailbox automatically.* The FAX driver logs into the mailbox automatically.

Mailbox 102 Mailbox 111

2. The FAX message is sent to the other party.

2. The FAX message is sent to the other party.

1. Incoming FAX call1. Incoming FAX call

2. The FAX message is stored in the corresponding mailbox.

2. The FAX message is stored in the corresponding mailbox.

Sending FaxesSending Faxes Receiving FaxesReceiving Faxes

3. An e-mail is sent to the e-mail address set to each mailbox. (E-mail Notification) Or, access to the mailbox directly. (IMAP integration)

3. An e-mail is sent to the e-mail address set to each mailbox. (E-mail Notification) Or, access to the mailbox directly. (IMAP integration)

Settings for each Mailbox Overview

Overview

Settings for each mailboxSettings for each mailbox

Regarding the actual settings for each feature, refer to the following slides.

4-2 Mailbox Settings Overview (2)

E-mail option, FAX option,IMAP integration for each mailbox(through COS programming)

E-mail option, FAX option,IMAP integration for each mailbox(through COS programming)

Destination E-mail address(for E-mail Notification)

Destination E-mail address(for E-mail Notification)

For each mailbox you can determine whether or not to enable the FAX function, and configure settings such as the destination e-mail address.

4-3 Sending Faxes from PC (1)

FAX Option setting for each Mailbox (PBX side)

“FAX Option” setting for each Mailbox should be enabled through COS programming.

Setup -> UM Configuration -> 2. Class of Service

“Fax Option” column - Select “Yes”. (for each COS)“Fax Option” column - Select “Yes”. (for each COS)

Setup -> Users -> Each Mailbox’s setting

“General” tab“General” tab

“Unified Message” tab“Unified Message” tab

Class of Service (COS)for each MailboxClass of Service (COS)for each Mailbox

Set for the corresponding COS.Set for the corresponding COS.


Mailbox Password for each Mailbox (PBX side)

“Mailbox Password” is required for sending faxes.

Setup -> Users -> Each User’s setting

“Unified Message” tab“Unified Message” tab

Edit “Mailbox Password (Message Client)”. Edit “Mailbox Password (Message Client)”.

* This password should be the same as the password set to the fax driver software.

Enter the new password. *Enter the new password. *

3


FAX Driver settings to access the mailbox (PC side)

Set the parameters to log in to the mailbox.

Click “Option”.Click “Option”.

Password - Specify the mailbox password set to the Mailbox (PBX side).

Password - Specify the mailbox password set to the Mailbox (PBX side).

1

2

Install the FAX Driver software.

Once the software installation is completed, launch the FAX Driver.

- Double click the desktop icon. Or “Start -> Program -> Panasonic -> NS1000 FAX Driver -> NS1000 FAX”

IP Address - Specify the IP address of the PBX.IP Address - Specify the IP address of the PBX.

User ID - Specify the mailbox number.User ID - Specify the mailbox number.


Operation to send faxes (PC side)

1 Select “Print” function on an application.

2 Select “Panasonic NS1000 FAX Driver” as the printer.Select “Panasonic NS1000 FAX Driver” as the printer.

1. Select “Panasonic NS1000 FAX Driver”.1. Select “Panasonic NS1000 FAX Driver”.

2. Click “Print”.2. Click “Print”.

3 Set the destination.Set the destination.

1. Add the destination, or open Phone book.1. Add the destination, or open Phone book.

2. Click “Send”.2. Click “Send”.

4-4 Receiving Faxes : Case 1 (1)

By UM service group (Trunk / port service)

Setting the incoming call service of a service group to fax service and then assigningthe service group to a port allows faxes to be received at that port.Setting the incoming call service of a service group to fax service and then assigningthe service group to a port allows faxes to be received at that port.

Built-in UM

FAX Service

Mailbox 103

1. Incoming FAX call1. Incoming FAX callMailbox 101

1 Set the UM Service group number for each incoming call destination.

Destination (for each time mode) - Set the destination to the floating extension number of UM (e.g. 500).

Destination (for each time mode) - Set the destination to the floating extension number of UM (e.g. 500).

DDI/DID example

UM service Group No. - Set the UM service Group number for each DDI/DID.UM service Group No. - Set the UM service Group number for each DDI/DID.

Setup -> PBX Configuration -> 10.3 DDI/DID Table

* If “None” is set, the value of Port Assignment works. (UM Configuration -> 3.2 Port Assignment.)

UM Port

2. The call is directed to the FAX service by UM service group.

2. The call is directed to the FAX service by UM service group.

3. The FAX message is stored.3. The FAX message is stored.


By UM service group (Trunk / port service)

2 Set the incoming call service for each UM service group.

Incoming Call Service Parameter(each time mode) - Specify the mailbox number in which the FAX messages are stored. *

Incoming Call Service Parameter(each time mode) - Specify the mailbox number in which the FAX messages are stored. *

* “FAX Option” setting for the Mailbox should be enabled through COS programming.

Setup -> UM Configuration -> 3.1 Service Group

Incoming Call Service (each time mode) - Select “FAX service”.Incoming Call Service (each time mode) - Select “FAX service”.


Caller ID / PIN Call Routing

Setting the transfer destination for Caller ID routing or PIN routing to the fax service allows faxes to be received from the specified phone number.Setting the transfer destination for Caller ID routing or PIN routing to the fax service allows faxes to be received from the specified phone number.

Built-in UM

FAX Service

Mailbox 103

Mailbox 101UM Port

1 Add the Caller ID / PIN call routing table (1/2)

Caller ID example

Setup -> UM Configuration -> 4.1 Caller ID / PIN Call Routing

1. Select a mode (Caller ID or PIN)

1. Select a mode (Caller ID or PIN)

2. Click “Add”.2. Click “Add”.


2. The call is directed to the FAX service by Caller ID/PIN Call routing.

2. The call is directed to the FAX service by Caller ID/PIN Call routing. 3. The FAX message is stored.3. The FAX message is stored.


Caller ID / PIN Call Routing

Add the Caller ID / PIN call routing table (2/2)2

1. Specifies a Caller ID number (or range of numbers using the wild card, “*”)

1. Specifies a Caller ID number (or range of numbers using the wild card, “*”)

2. Select “Fax Service” .2. Select “Fax Service” .

3. Specify a Mailbox number in which fax messages are stored. *

3. Specify a Mailbox number in which fax messages are stored. *

For each time modeFor each time mode

3

* “FAX Option” setting for the Mailbox should be enabled through COS programming.

Set the incoming call destination (DDI/DID, DIL destination, etc.) to the floating extension number of UM (e.g. 500).

* “Incoming Call Service Parameters” may be set to “Custom Service” , etc..


Top Menu of a call service

Built-in UM

FAX Service

Mailbox 103

Mailbox 101UM Port

If a fax tone is detected at the top menu of a call service, the call is transferred to the fax service or the Fax extension.If a fax tone is detected at the top menu of a call service, the call is transferred to the fax service or the Fax extension.

FAX extension

1 Set the incoming call destination (DDI/DID, DIL destination, etc.) to the floating extension number of UM (e.g. 500).

* “Incoming Call Service Parameters” may be set to “Custom Service” , etc..


2. The UM port answers (Top menu of a call service)

2. The UM port answers (Top menu of a call service)

3. The UM port detects a fax tone.3. The UM port detects a fax tone.

4. The call is transferred to the fax service, or the fax extension.

4. The call is transferred to the fax service, or the fax extension. 5. The FAX message is

stored.5. The FAX message is stored.



2 Set the transfer mode of incoming fax call : Transfer to the fax service

Setup -> UM Configuration -> 5.4 Parameters

Fax Management TabFax Management Tab

Automatic Transfer of Incoming Fax Call

- Select “Receive Fax”.


- Select “Receive Fax”.

Mailbox Number

- Specify the Mailbox number in which the fax messages are stored.

Mailbox Number

- Specify the Mailbox number in which the fax messages are stored.



3 Set the transfer mode of incoming fax call : Transfer to the fax extension




- Select “Transfer to Fax Extension”.


- Select “Transfer to Fax Extension”.Main Fax Extension No. , Alternative Fax Extension No.

- Specify the extension number to which the fax calls are transferred.

Main Fax Extension No. , Alternative Fax Extension No.

- Specify the extension number to which the fax calls are transferred.

4-7 Receiving Faxes : Case 4

Each subscriber’s Mailbox

Built-in UMFAX Service

Mailbox 103

Mailbox 101UM Port

If a fax tone is detected while a subscriber’s personal message is being played or whilea message is being recorded, the fax can be received at that mailbox.If a fax tone is detected while a subscriber’s personal message is being played or whilea message is being recorded, the fax can be received at that mailbox.

1 Set the forwarding destination, etc. to the floating extension number of UM (e.g. 500).

Ext. 103Mailbox: 103

2. FWD, VM-Transfer, Intercept Routing2. FWD, VM-Transfer, Intercept Routing

2 “FAX Option” setting for the Mailbox should be enabled through COS programming.


5. The FAX message is stored.5. The FAX message is stored.

3. The corresponding mailbox answers.3. The corresponding mailbox answers.

4. The mailbox detects a fax tone.4. The mailbox detects a fax tone.


DISA

If a DISA line detects a fax tone and forwards the call to the UM group’s floating extension number, the call is transferred to the fax service. If a DISA line detects a fax tone and forwards the call to the UM group’s floating extension number, the call is transferred to the fax service.

Built-in UM

FAX Service

Mailbox 103

Mailbox 101UM Port

DISA line

1 Set the incoming call destination (DDI/DID, DIL destination, etc.) to the floating extension number of DISA line (e.g. 5801).


2. The DISA line answers.2. The DISA line answers.

3. The DISA line detects a fax tone.3. The DISA line detects a fax tone.

4. The call is forwarded.4. The call is forwarded. 5. The FAX message is stored.5. The FAX message is stored.


DISA

2 Set the FAX extension option to each DISA line

Setup -> PBX Configuration -> 5.3.2 DISA Message

Fax Extension

- Specify the floating extension number of UM Group. (e.g. 500)

Fax Extension

- Specify the floating extension number of UM Group. (e.g. 500)

For each DISA lineFor each DISA line


DISA

3 Set the Mailbox number in which the fax is stored.



Mailbox for Fax Receiving

- Specify the Mailbox number




Direct Routing

Setting the DIL/DID/DDI/MSN destination to the FAX extension allows faxes to be received.Setting the DIL/DID/DDI/MSN destination to the FAX extension allows faxes to be received.

Built-in UM

Mailbox 103

Mailbox 101FAX Extension(FAX service)


2. The Fax extension answers.2. The Fax extension answers. 3. The FAX message is stored.3. The FAX message is stored.

UM Port

1 Set the incoming call destination (DDI/DID, DIL destination, etc.) to the extension number of Fax extension (e.g. 5103).


Direct Routing

2 Set the Mailbox number in which the fax is stored.







4-10 Printing Out Faxes (1)

A subscriber can send received faxes to another destination.

This feature can be used to send received faxes to a fax machine to print out them.This feature can be used to send received faxes to a fax machine to print out them.

Built-in UM

Mailbox 103

Ext. 103Mailbox: 103

FAX extension

NS1000

1. Access the Mailbox.1. Access the Mailbox.

3. The received faxes are sent to the fax extension, then printed out.

3. The received faxes are sent to the fax extension, then printed out.

2. Operation through the voice mail guidance.2. Operation through the voice mail guidance.

To print this message, press 7.

To listen to voice messages, press 1.To listen to fax message envelopes, press 2.

* Refer to the next slide for details.

Enter the FAX number, followed by [#].To print at your default FAX machine (*), press only [#].To print from your FAX telephone, press [0] [#].

4-10 Printing Out Faxes (2)

Default FAX Machine (for each Mailbox)

1 Login to the Web MC with a User (User) Profile.

Each subscriber’s settings exampleEach subscriber’s settings example

2

Unified Message TabUnified Message Tab

Click “ Advanced setting”.

Click “ Advanced setting”.

3 Fax Options ColumnFax Options Column

Automatic Delivery Status Default Fax Number - Specify the default Fax Number

Automatic Delivery Status Default Fax Number - Specify the default Fax Number


Go to Next Chapter.

Chapter 5

E-mail Integration Settings

5-1 E-mail Notification : Basic Settings (1)

Settings to access the E-mail server (1/2)

* Continued on next slide.

Set E-mail server information, SMTP parameter, etc. depending on the specificationof the E-mail server.

Setup -> Network Service -> 2.6 SMTP

Mail sender information - The sender of the emails from the PBX.

Mail sender information - The sender of the emails from the PBX.

SMTP server for relay - SMTP server information (IP address, port number, etc.)

SMTP server for relay - SMTP server information (IP address, port number, etc.)

SMTP Authentication - User name and Password

SMTP Authentication - User name and Password


POP Before SMTP - POP server information, etc.POP Before SMTP - POP server information, etc.

Mail Receiving - parameters for mail receivingMail Receiving - parameters for mail receiving

Continued from the previous slide.

Settings to access the E-mail server (2/2)

E-mail Option

“E-mail” option should be enabled to each Mailbox through COS programming.

* The mailbox should be set to the corresponding COS.

Setup -> UM Configuration -> 2 Class of Service

General TabGeneral Tab

“E-mail Option” should be “Yes”.“E-mail Option” should be “Yes”.Settings for each COS.Settings for each COS.



Sender (UM Server) E-mail Information


E-mail Option TabE-mail Option Tab

E-mail Address *E-mail Address *

* When an e-mail is sent from the UM system, this e-mail address appears as sender e-mail address.

We recommend entering an administrator’s e-mail address here.

If there are any errors when the UM tries to send e-mail messages, error messages will be sent to

this address.

Set the e-mail address that appears as sender e-mail address.

5-2 E-mail Notification : Mailbox Settings (1)

Settings for Each Mailbox


1 Login to the Web MC with a User (User) Profile.

2


Click “Advanced setting”.Click “Advanced setting”.

3Notification Parameters columnNotification Parameters column

E-mail/Text Message Device

- Click “Edit”.

E-mail/Text Message Device

- Click “Edit”.

5-2 E-mail Notification : Mailbox Settings (2)

Main Settings for Each Mailbox


4

Whether to attach files; Voice - WAV file Fax - Tiff file

Whether to attach files; Voice - WAV file Fax - Tiff file

Notification Type; - All, only Voice, only Fax

Notification Type; - All, only Voice, only Fax

E-mail Title settingsE-mail Title settings

Destination E-mail AddressDestination E-mail Address

* Up to 3 e-mail addresses can be registered.* Up to 3 e-mail addresses can be registered.

5-3 IMAP Integration : System Settings

IMAP4 Server Function Settings

Setup -> Network Service -> 2.7 IMAP4

IMAP4

- Enable / Disable - Port Number

IMAP4


IMAP4 over SSL


IMAP4 over SSL


CAPABILITY command

- Enable / Disable

CAPABILITY command

- Enable / Disable

Authenticated Connection Timeout

- Connection Timeout Timer

Authenticated Connection Timeout

- Connection Timeout Timer

Enable or Disable the IMAP4 server function, etc.

5-4 IMAP Integration : Mailbox Settings (1)

Desktop Messaging (IMAP Integration) Option

“Desktop Messaging” option should be enabled through COS programming.

* The mailbox should be set to the corresponding COS.

Setup -> UM Configuration -> 2 Class of Service

General TabGeneral Tab

“Desktop Messaging” should be “Yes”.“Desktop Messaging” should be “Yes”.Settings for each COS.Settings for each COS.

Specify the language of information generated by the UM for the mail (IMAP) client.

Setup -> UM Configuration -> 1 Mailbox Settings

Message Language (for Each Mailbox)

Settings for each Mailbox.Settings for each Mailbox. Message Client Display LanguageMessage Client Display Language


Message Client Password (for each Mailbox)

1 Access the Web MC (User Profile)

2


3Enter the new password. *Enter the new password. *

* This password should be the same as the password set to the e-mail software (IMAP client).


Mailbox Password (Message Client)

- Click “Edit”.

Mailbox Password (Message Client)

- Click “Edit”.

“Mailbox Password” is required to access the mailbox from the IMAP client.

5-5 IMAP Integration : Client Settings

Settings Points

Server InformationAccount Type :

Incoming mail server :

Outgoing mail server (SMTP) :

Logon InformationUser Name :

Password :

Server InformationAccount Type :

Incoming mail server :

Outgoing mail server (SMTP) :

Logon InformationUser Name :

Password : ****************

105105

192.168.0.101192.168.0.101

IMAPIMAP

Microsoft Outlook example

smtp.ns1000.com smtp.ns1000.com

Enter the password which is set at the “Mailbox Password (Message Client)” of each mailbox.

Enter the password which is set at the “Mailbox Password (Message Client)” of each mailbox.

Enter the Mailbox number.(Not “Login ID” for logging into the Web MC with user profiles.)

Enter the Mailbox number.(Not “Login ID” for logging into the Web MC with user profiles.)

Select “IMAP”.Select “IMAP”.

Enter the IP Address of the PBX.

Enter the IP Address of the PBX.

Thank you !The END

unified messaging ~fax, e-mail integration~ kx-ns1000 version1

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