unilever business analysis brief

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Unilever Business Analysis Introduction Unilever is one of the leading food, home care and personal care product manufacturing and distributing FMCG (Fast moving consumer goods) companies in the world. Unilever’s products are retailed in most parts of the world and it has manufacturing setup in 70 countries. The Unilever group operates in European, American, Asian and African continents and employed 163,000 people. Unilever operates in four business segments namely, Savory, Dressings and Spreads; Ice Cream and Beverages; Personal Care; and Home Care and Other. Unilever recorded revenues of EUR 39.8 billion in December 2009 while operating profit was EUR 5 billion. Both sales and profit showed significant decrease as compared to FY2008 (“Datamonitor” 2010). A new innovation driver program called Genesis Program was developed in 2009. This program spans the entire foods, home and personal care categories aiming to spark breakthrough ideas that could drive the market share higher – some of the innovative products from this program would launched in 2011. Unilever has 6 R&D laboratories spread in Europe and now in India and China and it recently opened a new R&D center in China (“Global Data” 2010) Unilever (UL) Performance over the years Although Unilever has performed well historically its last year performance was less than satisfactory compared to its historical performance. ROA and Return on invested capital 1

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Page 1: Unilever Business Analysis Brief

Unilever Business AnalysisIntroduction

Unilever is one of the leading food, home care and personal care product manufacturing and

distributing FMCG (Fast moving consumer goods) companies in the world. Unilever’s

products are retailed in most parts of the world and it has manufacturing setup in 70

countries. The Unilever group operates in European, American, Asian and African continents

and employed 163,000 people. Unilever operates in four business segments namely, Savory,

Dressings and Spreads; Ice Cream and Beverages; Personal Care; and Home Care and Other.

Unilever recorded revenues of EUR 39.8 billion in December 2009 while operating profit

was EUR 5 billion. Both sales and profit showed significant decrease as compared to FY2008

(“Datamonitor” 2010).

A new innovation driver program called Genesis Program was developed in 2009. This

program spans the entire foods, home and personal care categories aiming to spark

breakthrough ideas that could drive the market share higher – some of the innovative

products from this program would launched in 2011. Unilever has 6 R&D laboratories spread

in Europe and now in India and China and it recently opened a new R&D center in China

(“Global Data” 2010)

Unilever (UL) Performance over the years

Although Unilever has performed well historically its last year performance was less than

satisfactory compared to its historical performance. ROA and Return on invested capital both

dipped sharply in FY09; gross profit margin and operating margin didn’t suffer significantly.

Leverage ratios on the other hand point out. Times Interest Earned ratio has decreased from

more than 15 to around 11 in 2009. This ratio assesses the current ability of Unilever to meet

its interest payments- this ratio has gone down severely. Similarly Cash Dividend Coverage

ratio has decreased from average of 2.07 from 2005 to 2009 to 1.82 in 2009. Although

current ratio shows improvement it is still less than 1, hence a point for concern. A good sign

if decrease in account receivable days which shows improvement in company’s ability to

convert goods into cash. Appendix lists all major balance sheet and income statement ratios.

Ratios for 2009, while comparing trend, indicate that company is not in good shape but we

have to look at events to understand the rationale behind impaired performance in 2009. The

sales for 2009 had improved by almost 30% looking at 5 year growth rates and liabilities

have reduced by 13% while assets have also reduced but by 6% comparing 2009 with 2008;

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similarly year on year sales have improved by almost 11%, so negative ratios do not tell the

whole story.

Scaling Factor : 1000000 GBP

TREND 12/31/09 12/31/08 12/31/07 12/31/06 12/31/05 12/31/04

Sales 35,347.69 31,932.12 27,407.53 27,035.84 27,123.75 27,238.60Operating Income After Depreciation 5,226.31 4,647.62 3,965.15 3,853.30 4,024.26 3,520.70NetIncome 2,991.28 3,961.28 2,597.06 2,329.03 2,251.42 1,253.13

Net Cash Flow From Operating Activities 4,915.64 2,858.86 2,499.53 2,835.07 2,669.85 3,362.02

Net Cash Flow From Investing Activities 1,364.27 -928.26 652.67 -620.62 -218.78 493.66

Net Cash Flow From Financing Activities -3,364.97 -2,088.20 -1,680.45 -4,073.59 -2,856.50 -3,393.89

TotalAssets 32,464.71 34,602.28 27,024.41 24,566.65 26,156.64 23,258.42

TotalLiabilities 21,237.57 24,344.54 17,524.25 16,651.54 20,055.24 19,090.54

5 Yr GROWTH RATES 12/31/09 12/31/08 12/31/07 12/31/06 12/31/05 12/31/04

Sales 29.77% 8.24% -9.59% -15.62% -6.40% 0.91%

NetIncome 138.70% 109.60% 98.15% 109.54% 248.44% -30.84%

Net Cash Flow From Operating Activities 314.72% -116.84% 2109.91% -39.07% -0.15% 49.07%

TotalAssets 39.58% 30.92% -4.14% -21.61% -25.16% 40.08%

Currency: GBPSource: ThomsonFinancial

PROFITABILITY RATIOS 12/31/09 12/31/08 12/31/07 12/31/06 12/31/05

Return On Assets 9.87 13.82 11.45 13.99 11.37

Return On Invested Capital 16.13 22.66 19.55 24.99 20.33

Gross Profit Margin 47.90 49.06 49.91 49.49 48.69

Operating Profit Margin 14.79 14.55 14.47 14.25 14.84

LEVERAGE RATIOS 12/31/09 12/31/08 12/31/07 12/31/06 12/31/05

Total Capital Pct Total Assets 55.22 47.27 49.71 43.80 40.35

Dividend Payout 62.49 41.50 56.12 54.84 47.61

Cash Dividend Coverage Ratio 1.82 1.82 1.67 1.56 2.07

Working Cap Pct Total Capital -2.38 -14.14 -17.56 -24.69 -25.48

LIQUIDITY RATIOS 12/31/09 12/31/08 12/31/07 12/31/06 12/31/05

Quick Ratio 0.58 0.50 0.40 0.37 0.38

Current Ratio 0.96 0.83 0.76 0.72 0.75

Accounts Receivable Days 32.88 37.71 37.60 36.36 36.55

Inventories Days Held 72.68 78.34 75.39 75.27 74.88

Currency: GBPSource: ThomsonFinancial

Ratios are by themselves not very useful unless benchmark is used to gauge efficiency. UL’s

dividend yield is more than industry average while dividend growth rate is negative – a cause

of concern, especially when industry is showing a 4.5 % growth while sector shows 7.2%

growth rate, even EPS growth is almost half that of S&P 500. Even profitability is well below

industry averages with operating margin TTM and 5 year average trailing behind industry,

sector and S&P 500 rates. Of significant concern is revenue per employee which is almost

one fourth that of S&P 500 and less than half of industry averages. These indicators show

that UL is due for drastic cost management and margin improvement exercise if it is to

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maintain its stellar status. Although UL has decreased its employees from 174,000 to 163,000

the revenue per employee suggests a further impending cut in headcount.

Peer and Competitors’ Comparison

I ndustry Sector

(Food Processing)

(Consumer/ Non-Cyclical)

P/E ratio, 5-Yr High -- 28.43 31.70 32.34

P/E ratio, 5-Yr Low -- 12.79 13.16 10.37Beta, 5 Years 0.63 0.56 0.67 1.00

Dividend Yield 3.10 3.00 3.24 2.47Dividend Yield, 5-Yr Average 0.60 2.65 2.64 2.04Dividend 5-Yr Growth rate (0.35) 4.50 7.20 4.40Payout TTM 64.23 41.35 46.47 27.87

Revenue, 5-Yr Growth 1.39 6.54 5.76 9.52EPS, 5-Yr Growth 6.83 6.42 6.79 11.36

Gross Margin 48.32 33.49 44.45 44.61Gross Margin, 5-Yr Average 48.58 32.16 44.44 44.58Operating Margin TTM 13.25 12.23 17.53 19.43

Operating Margin, 5-Yr Average 14.06 11.34 16.95 18.26

Revenue per Employee TTM 213,183 584,252 603,267 841,509Net Income per Employee TTM 21,607 39,183 74,967 108,129Receivables Turnover TTM 8.58 12.05 11.91 10.90Inventory Turnover 5.51 7.53 7.22 13.07

Source: Reuters

Profitability Ratios

Efficiency

Valuation Ratios

Dividends

Growth Rates

Company S&P 500

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Peer set by ICB Subsector    [ Click to select new peer set ]

Key Financials (in millions)

CompanyUnilever PLC Peer Weight

Peer Aggregate Peer Mean Peer Median

Peer Std Dev

QuoteSymbol ULVR-LN

Current Sale USD 57,104.55 13.79% 414,148.50 51,768.56 49,489.41 22,368.72

Current EBITDA USD 9,034.55 19.05% 47,414.57 5,926.82 5,008.50 4,786.16

Current EBIT USD 7,573.94 19.74% 38,368.11 4,796.01 4,178.00 3,935.75

Current Net Income USD

Current Market Cap USD 79,407.58 17.90% 443,529.67 55,441.21 40,153.71 51,530.96

Current Total Assets USD

Current Total Liabilities USD 34,295.48 16.42% 208,823.26 26,102.91 26,190.74 15,859.04

Current Common Equity USD 17,285.12 11.97% 144,384.54 18,048.07 15,392.02 12,620.63

Net Cash & Equiv CF Stmt USD 53.03 5.16% 1,028.17 128.52 53.06 456.07

Free Cash Flow Per Share USD 0.24 -5.15% -4.74 -0.59 0.24 2.93

Company

Archer-Daniels-Midland Company

Bunge Limited

Kraft Foods Inc Nestle SA

Tyson Foods Inc

Unilever NV

QuoteSymbol ADM-N BG-N KFT-N NESN-VX TSN-N UNA-AECurrent Sale USD 69,213.00 41,926.00 40,386.00 97,083.88 26,738.00 57,052.82

Current EBITDA USD 3,549.00 871 6,468.00 15,431.67 284 9,043.00

Current EBIT USD 2,819.00 428 5,537.00 12,172.56 -212 7,581.03

(“Thomson Research”, 2010)

Key Financials (in millions)

CompanyUnilever PLC Peer Weight

Peer Aggregate Peer Mean Peer Median

Peer Std Dev

QuoteSymbol ULVR-LN

Current Sale USD 57,104.55 25.03% 228,161.10 32,594.44 19,445.49 23,441.67

Current EBITDA USD 9,034.55 19.99% 45,198.15 6,456.88 3,972.00 5,839.79

Current EBIT USD 7,573.94 20.56% 36,842.64 5,263.23 3,621.00 5,039.33

Current Net Income USD

Current Market Cap USD 79,407.58 19.10% 415,767.57 59,395.37 38,384.18 52,349.41

Current Total Assets USD

Current Total Liabilities USD 34,295.48 21.70% 158,068.80 22,581.26 13,088.03 21,874.73

Current Common Equity USD 17,285.12 14.17% 121,942.60 17,420.37 9,275.04 18,997.81

Net Cash & Equiv CF Stmt USD 53.03 1.64% 3,224.52 460.65 137.73 548.9

Free Cash Flow Per Share USD 0.24 1.94% 12.57 1.8 2.21 0.9

Company

Colgate-Palmolive Company

Henkel AG & Company Kgaa Kao Corp.

Kimberly-Clark Corp. L'Oreal

The Procter & Gamble Company

QuoteSymbol CL-N HEN-FF 4452-TO KMB-N OR-FR PG-NCurrent Sale USD 15,327.00 19,445.49 13,107.77 19,115.00 25,032.30 79,029.00

Current EBITDA USD 3,972.00 2,098.99 1,877.89 3,637.00 4,873.72 19,704.00

Current EBIT USD 3,621.00 1,502.15 992.38 2,854.00 3,677.17 16,622.00

(“Thomson Research”, 2010)

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Looking at two selection of peer companies we see that Nestle leads in sales while Kraft

foods is placed at USD 40 billion while P&G also has revenues of almost USD 80 billion

If we look at distribution of revenues across business segments savory and dressings is the

most profitable segment followed by personal care while home care has been showing

negative growth over last two years. We see that 2009 performance led to improved market

standings as price movements of UL’s shares show. By July 2010 UL had recovered almost

all of the lost value compared to 2006 standards.

Performance via Business and Geographic Segments

(“Factiva” 2010)

12/31/2009EUR

12/31/2009EUR

% chg12/31/2008

EUR

12/31/2008EUR

% chg12/31/2007

EUR

12/31/2007EUR

% chg

13,256.0 - - - - -

11,846.0 4.1 11,383.0 0.7 11,302.0 1.6

7,753.0 0.8 7,694.0 1.2 7,600.0 0.3

6,968.0 (3.4) 7,214.0 (1.1) 7,297.0 1.7

- - 14,232.0 1.7 13,988.0 1.6

Home Care & Other

Savoury, Dressings & Spreads

Savoury & Dressings

Personal Care

Ice Cream & Beverages

Business Segment

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(“Thomson One”, 2010)

Similarly sales wise Asia Pacific seems most promising with positive growth while Europe

was performing significantly below potential. Asia Pacific had outstanding 25% growth in

2008 and even in 2009 the growth, though comparatively very low still continued. The low

growth in 2009 may be due to overall economic depression however better performance

should be expected from 2010.

12/31/2009EUR

12/31/2009EUR

% chg12/31/2008

EUR

12/31/2008EUR

% chg12/31/2007

EUR

12/31/2007EUR

% chg

14,897.0 2.9 14,471.0 25.4 11,540.0 6.2

12,850.0 (2.6) 13,199.0 (1.8) 13,442.0 (2.4)

12,076.0 (6.0) 12,853.0 (15.5) 15,205.0 1.4

Asia Pacific

Americas

Europe

Geographic Segment

(“Thomson One”, 2010)

Looking at performance over 2010 second half we see the positive trend continuing with

Asian region outshining Americas and Europe; however the negative slide in Europe has

been arrested.

(“Thomson Research”, 2010)

Further the distribution of revenues has changed across the business segments with personal

care segment showing higher growth rate than Savory, Dressing and Spreads category, and

even Ice Cream category is showing a healthy 5% growth over mid year.

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(“Thomson Research”, 2010)

UL has diversified revenue streams with large scale of operations and a strong portfolio of

brands. In FY09 savory and dressings contributed one third of the total revenues; another

strong factor in UL’s favor is its presence in over 170 countries with US contributing 16 % of

the revenues and UK/Netherlands contributing 8.5% to the total revenues. UL has

manufacturing facilities spread over 6 continents and has 400 brand names distributed across

14 categories of home, personal care and food categories. Global scale of operations has

enabled UL to achieve leadership positions with top positions in savory and dressings and

laundry segments globally and its large scale operations allow cost advantages and economies

of scale. Its brand names Knorr, Lipton, Blue Band and many others are universally

recognized. Strong brands allow meeting customer requirements at several price levels thus

effectively catering to higher and lower tier customers. UL maintains dedicated focus on

environmental issues helping it to maintain sector’s leading position on Dow Jones

sustainability for last 11 years.

On the down side UL has shown decreased liquidity for last year with current asset ratio less

than 1 showing inability to meet all of its fiscal requirements in short term. UL’s cash and

equivalents stood at EUR 2.6 billion barely enough to cover short term borrowing of EUR 2.3

billion and non availability of cash for other working capital needs. Current assets are mostly

tied up in inventories and receivables showing lack of immediate liquidity so operational

efficiency might be affected forcing group to increase borrowings to maintain working capital

requirements or exercise financial discipline – in both cases the growth initiatives would be

affected. Europe continues to be a sore point over 6 percent decline in revenues in 2009 and

1.1 % in first half of 2010. Europe’s performance might affect or put pressure on group’s

performance in other regions.

In FY2008 UL launched steps to streamline its management structure with increased focus of

developing markets and reduction of 20,000 jobs across its segments to improve cost

efficiency. Further UL further developed its partnership with PepsiCo for marketing and

distribution of ready to drink products as non alcoholic ready to drink beverage market is

expected to grow faster than world’s GDP and reach USD 650 billion. Latest agreement with

PepsiCo aims to capture more of the growth opportunities from ready to drink tea market.

Developing markets pose biggest opportunity as 49% of revenues came from Asia Pacific,

Africa, Middle East, Turkey, and Latin America region in 2009. Also shifting a large portion

of R&D resources to China and India in 2008 is expected to decrease R&D costs and help

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expansion in developing economies. Both Chinese and Indian FMCG market are expected to

grow multifold as the respective population booms – so UL could be in a position to exploit

these regions opportunity in the coming years. Divesture of non core business in 2008 and

2009 allowed UL to generate cash for increasing focus on consumer business. Global food

industry is expected to reach USD 2.2 trillion by 2015 driven by outside home food market

and UL with Foodsolutions subsidiary is well positioned to tap this burgeoning market.

Economic downturn has affected customer demand forcing customers to focus on cheaper

brands plus supermarkets own brand initiatives is likely to hurt customer demand for UL

products, so UL is unlikely to sustain higher margins it enjoyed in the past because of

pressure from low cost competitors. Many consumer protection groups are voicing concerns

over carcinogenic composition ingredients of many of the cosmetic products.

Regulatory pressures are therefore likely to affect UL cost of sales as increasing public

pressure over composition of cosmetic products will force reformulation of many cosmetic

products without carcinogenic constituents increasing cosmetics’ production costs. Further

public pressures over hazardous wastes is also likely to increase cost of products as

companies like UL take measures to combat noxious wastes (“Datamonitor” 2010).

Operating Regionally or Globally

Filippaios and Rama (2007) analyze multinational firms strategy for operation. They argue

that not all multinationals have global strategy rather a mixture of local and global strategies.

Western F&B markets are suffering from lack of young populace with declining income

elasticities and increasing preference for organic produce coupled with increasing

competition from retailer’s own brands. Authors argue that only three firms (Kellog, Procter

& Gamble and Nestle´) have truly global strategies for both of their food and non food lines

of business. Unilever according to these authors has home region strategy for food line of

business while its non food line is served with bi-regional strategy for EU and Asia. Authors

contend that Multinationals would initially pursue home region strategy then a bi-region

strategy and finally as international sales take lead a global strategy may be pursued. Another

reason for pursuing regional strategy might be different behavioral symptoms of global

markets than local ones. Global markets of India and China, which might dominate rest of the

world, would be driven by higher degree of cost consciousness but driven by higher volumes

to make up for lower margins. According to Yip, Rugman and Kudina (2006) international

success is depicted by total revenues rather than exports per se. Also total profitability is a

better measure than productivity that leads to profits. In contrast to US where multinational

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like Wal-Mart derives bulk of its revenues from domestic sources UK firms, have

comparatively smaller home economy and must therefore look outside and thus for a British

company to be successful it has to be significant international player and international

revenues would deem success of such a company. Company success can be interpreted

differently by stakeholders. Also growth rates can be misleading for measuring growth over

different time periods may provide different metrics each of which might be quite different

from other especially if there has been a major change in company performances, be it

because of internal or environmental reasons. Companies spend significant portion of their

sales as advertising expenditure in order to rise above media clutter and achieve recognition

for respective brand. Media planner needs to consider all the information available on the

product and decide on that basis how best to reach audience through respective advertising

media. P&G spends more than 15% of its sales revenue on advertising while UL spends only

half as much.

(Doyle 2008 p301)

Similarly we can see how much P&G spends, compared to UL, as a percentage of operating

profit on advertising (Doyle 2008). He further opines that companies like UL have now been

able to tailor its advertising on individual customers. This is done by taking a small sample of

consumers and interviewing them about their attitudes, buying processes and strategies and

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the results filtered through demographic and lifestyle variables. Thus the consumers would be

clustered or factored into limited market segments following which products would be

targeted and communicated using identified market segments. Hence some consumers’ needs

would be met while some might be missed – depending on the size and true representation of

sample over target population the market segments would thus be a close or loose fit over the

possible target market (Doyle 2008 p337).

(Doyle 2008 p302)

UL and P&G

This industry will require continually keeping up with changing wants and needs of the

consumer in order to remain competitive in this industry hence the need for investment in

research and development becomes even more important. Increasing M&A will make the

industry more consolidated while cost and raw material availability would favor smaller firms

over larger conglomerates. P&G reported revenues of USD 79 billion with much more

limited set of brands than UL’s portfolio. It has employees half that of UL and is world leader

in most of the categories in which it competes. P&G has very strong R&D which gives it

competitive advantages. P&G’s large scale operations give it first mover advantage and

economies of scale that are unmatched by many smaller operators. P&G is well known for its

brand management and brand leadership qualities. The above graph shows how liberally

P&G spends on getting its message heard. In contrast to UL which is focusing on shedding

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brands P&G has led mergers and acquisitions remarkably well with successful acquisition of

Clairol, Wella and Gillette, so M&A seems to be well suited for P&G. Active portfolio

management, has been shown to increase stakeholder value. P&G’s R&D has enabled

addition of new lines as well as expansion in current portfolio especially to tailor products for

meting local needs. P&G is actively focusing on expansion in developing countries as well as

driving organic growth in developed countries. P&G's focuses on large-scale operations,

strong product branding, and product innovation to develop competitive advantage as part of

its business strategy. P&G uses CRM and EDI technologies as well as RFID tracking to

provide self feedback and improvement and streamlining processes and reducing costs. P&G

has made substantial investments internationally, using joint ventures, acquisitions and

alliances to improve market understanding. P&G has substantial market knowledge and

leverages insights from local shopper, consumer and use it to generate cross unit business

plans. “Their flattened organizational structure and focus on relationship management with

relevant stakeholders provides for efficient and rapid communications throughout the value

chain”(Graul, Henricks, Olp and Strohecker 2006). P&G has a well developed knowledge

base and riding on innovation P&G has successfully created ability to implement distribution

systems. P&G has been recognized for its early adoption and substantial utilization of

information technology. CIO magazine has recognized P&G for its “Corporate Standards

System application” that allows quicker and efficient collaboration between employees and

partners reducing costs and allowing shorter time cycle for getting products to market place.

“P&G’s strategy and e-business focus is three-fold: “one-to-one communications, real-time

and predictive business intelligence, and ‘virtualization’ of business processes” (Graul,

Henricks, Olp and Strohecker 2006). UL can learn from P&G to pursue careful

acquisitions, cost reduction programs and utilization of IT technologies for streamlining its

processes (Graul, Henricks, Olp and Strohecker 2006).

Growth in UL stocks and turnaround in 2009 has helped change culture at UL “from a

restructuring based growth model to one centered on top-line/volume growth and in-turn

profitability” (Pannuti 2010). The enclosed table shows that in 2009 UL was able to maintain

its market share across the various regions in which it operates.

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(Pannuti 2010)

The new incoming CEO has also been the force behind board changes over past 18 months.

UL should now maintain its cost improvement program which has allowed it to achieve EUR

1.4 billion savings from its initiatives in 2009, similar cost savings in 2010 would allow UL

better margins and more competitiveness and close the gap with major FMCG’s

(Pannuti 2010)

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Building on Strengths and Preparing for the Future

UL ROE for 2009 was 27.9% while its ROE for 2008 was 50.5%. Both of these numbers

were well above S&P averages. This shows that shareholders money is being well utilized

and investor confidence may be high for UL. UL’s brand portfolio is diversified across 400

brands spread across 14 categories of personal care, home and food products. Although the

portfolio is still higher than P&G however this selection of portfolio includes well known

brands like Dove, Rexona, Sunsilk, Pond’s, Lifebuoy and others. Its food products include

Hellmann’s, Wish- Bone, Rama/Blue Band, Amora, Ragu and Bertolli. Ice cream and

Beverages are marketed worldwide under various brands such as Magnum, Cornetto,

and Algida, Ben & Jerry’s, Breyers, Klondike and Popsicle. Tea based beverages include

Lipton, Brooke Bond and PG Tips. Such extensive product lie is helpful in launching new

products and enhancing revenues (“Global Data” 2010).

UL has geographically diversified operations thus spreading and diversifying economic and

political risks. It has been focusing on developing markets through M&A to enhance its

revenue streams. The deal volume has jumped significantly in 2009 which shows that UL is

planning significant expansion and rationalization to improve its market position. Already UL

has strong leadership position I its existent operational markets which gives it strong

springboard to improve from. UL’s strong position helps to attract and retain customer base

and to generate loyalty amongst its customers as well as supporting company’s expansion

plans through its loyal customer base.

UL has strong opportunity in snacks market. Demand for healthy organic and mineral

fortified snacks is increasing rapidly. This increasing market is a strong opportunity for UL to

capitalize on. UL has been indulging into strategic acquisitions and strategic acquisitions

allow UL to not only capture the market quickly but to capitalize on acquired company’s

goodwill to expand operations and consolidate new products under its portfolio. At the same

time UL should divest non performing or non core businesses and use cash for streamlining

operations and investment in R&D for cost efficient solutions. As retailers have started

coming in with their own low cost brands, UL needs to constantly revisit its costs to optimize

margins. UL needs to optimize its E-business strategy learn from competitors like P&G so

that it is able to achieve global efficiencies through electronic transactions and ready

communications with retailers, suppliers and distribution networks.

Investment in consumer research to better differentiate segments and identify all possible

segments is essential. Also important is ensuring that each identified segment is mapped on to

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an appropriate product or product is developed fine tuned to meet segment’s exclusive needs.

This will ensure that competitors do not get segment which do not have mapped UL brands.

Consumer research and data mining to identify trends is important for determining what

inherent characteristics differentiate one group from another. Data mining is very useful for

predicting what will happen but the tools fail to determine when the things will happen if they

do. Data mining is using the existing data to solve problems and discovering patterns in

data. Consumer shopping data might help in eliciting likely reason for customer loyalty and

churn. Also data analysis on same database may identify the reason why customer may be

attracted to other product or service thus allowing development of special targeted offers.

Data is only useful if it can be analyzed or mined, intelligence is about knowing the identity

and acting on signals that analyzed data portrays – it is also acting on information before

everyone else sees the same picture (Chakrabarti et al 2009).

(“Datamonitor Financial Deals” 2010)

As per Mr. Paul Polman the CEO of UL “Looking ahead 2009 was a good year for Unilever

despite the tough conditions. 2010 won’t be any easier, but by embedding the changes we are

already making and by fostering a sharper performance culture, there is no reason why we

can’t go on growing in line with our ambitions” (“Global Data” 2010)

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References

March 2010. Datamonitor Financial Deals. Unilever Plc – Mergers & Acquisitions

(M&A), Partnerships & Alliances and Investments. P-1-151. 151 p

2010. Unilever PLC. [www] http://banker.thomsonib.com/ta/ (06 Aug 2010)

2010. Unilever PLC. [www] http://research.thomsonib.com/ (06 Aug 2010)

2010. Unilever PLC. [www] http://factiva.com/ (06 Aug 2010)

Mar2010. DATAMONITOR: Unilever. Unilever SWOT Analysis. p1-10. 10p;

Sep2009. DATAMONITOR: Unilever. Unilever SWOT Analysis. p1-11. 11p;

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Appendix

CUSIP:SEDOL: B10RZP7

Company Status: Active

Price - 8/8/2010 Shrs Out (th) Mkt Cap (th)1,736.00 2,811,900 50979747

PE Ratio Tot Ret 1Yr Beta

16.95 19.04 0.60

12/31/09 12/31/08 12/31/07 12/31/06 12/31/05 12/31/04

Earnings Per Share 1.07 1.41 0.90 0.81 0.77 0.43

5 Year Average 0.99 0.87 0.71 0.62 0.54 0.432,796.30 2,809.60 2,874.60 2,883.30 1,310.84 1,300.60

1.07 1.41 0.90 1.13 0.88 0.43

Earnings Report Frequency

1 1 1 1 1 1

0.00 0.00 0.02 0.31 0.25 0.00

-0.11

-0.07 0.29 -0.01 -0.13 -0.38 -0.83

Discontinued 0.00 0.00 0.02 0.31 0.25 0.00DVFA EPS (Germany only)

Dividends Per Share 0.41 0.61 0.51 0.47 1.00 0.955 Year Average 0.49 0.49 0.45 0.42 0.87 0.80Dividends Per Share - Gross

0.46 0.67 0.57 0.53 1.11 1.05

Dividend Report Frequency

2 2 2 2 2 2

12/31/09 12/31/08 12/31/07 12/31/06 12/31/05 12/31/04

Price/Earnings Ratio - Close

18.56 11.20 21.02 17.60 16.58 26.22

5 Year Average 16.45 16.91 19.32 20.28 22.88 28.8118.85 13.80 21.37 17.62 17.41 29.85

5 Year Average 17.45 18.34 20.76 22.31 25.68 35.86

11.42 8.85 14.66 13.76 13.94 22.44

5 Year Average 12.05 13.25 15.52 16.81 19.25 22.41

5 Year Average 14.75 15.80 18.14 19.56 22.47 29.14

Earnings Yield - Close

5.39 8.93 4.76 5.68 6.03 3.81

5 Year Average 6.08 5.92 5.17 4.93 4.37 3.47Earnings Yield - High 5.31 7.24 4.68 5.68 5.74 3.35

5 Year Average 5.73 5.45 4.82 4.48 3.89 2.79

Earnings Yield - Low 8.76 11.29 6.82 7.27 7.17 4.465 Year Average 8.30 7.55 6.44 5.95 5.20 4.46

6.61 8.83 5.55 6.37 6.38 3.82

5 Year Average 6.78 6.33 5.51 5.11 4.45 3.43Dividend Yield - Close

2.07 3.84 2.70 3.31 3.52 3.74

5 Year Average 3.00 3.37 3.28 3.34 3.19 2.94

Dividend Yield - High 2.04 3.12 2.66 3.31 3.35 3.29

5 Year Average 2.83 3.11 3.05 3.03 2.84 2.36

Dividend Yield - Low 3.37 4.86 3.87 4.23 4.19 4.37

5 Year Average 4.10 4.30 4.09 4.02 3.80 3.77

2.54 3.80 3.15 3.71 3.73 3.75

5 Year Average 3.35 3.61 3.50 3.46 3.25 2.90

Total Investment Return

28.75 -13.28 36.07 16.54 16.62 1.95

5 Year Average 15.60 10.33 11.44 6.49 3.37 6.48

Dividend Payout Per Share

38.42 43.06 56.77 58.28 58.40 98.12

5 Year Average 49.41 57.02 63.41 67.67 73.05 84.56

12/31/09 12/31/08 12/31/07 12/31/06 12/31/05 12/31/04

Growth

Net Sales/ Revenues 10.70 16.51 1.37 -0.32 3.72 -7.67

5 Year Average 5.35 1.60 -2.00 -3.34 -1.31 0.18

Operating Income 12.45 17.21 2.90 -4.25 2.96 -8.92

5 Year Average 8.22 3.75 1.24 1.43 4.53 3.17

Net Income -24.44 49.33 -18.02 25.47 38.23 -33.35

5 Year Average 18.70 15.76 14.72 23.16 30.86 -6.96

Earnings Per Share -23.86 56.68 10.92 5.01 22.92 -33.28

5 Year Average 19.89 16.76 15.02 16.58 28.85 -5.58

Dividends Per Share -32.07 18.84 8.05 4.80 6.06 5.92

DJ Sector: Consumer, Non-Cyclical

DJ Industry: Food Products

Currency: GBP

UNILEVER PLC100 Victoria Embankment Unilever House

http://www.unilever.com

Exchange: LON

Source: Worldscope

Worldscope Income Statement Ratios ReportSymbol: ULVR (C000017179)

London EC4Y 0DY EC4P 4BQ GBR

Price/Earnings Ratio - High

Earnings Yield - Average Hi-Lo

Dividend Yield - Average Hi-Lo

PER SHARE DATA

STOCK PERFORMANCE

FINANCIAL RATIOS

Common Shares used to calc EPS

Earnings Per Share - As Reported

Extra Cedit(Charge) Per Shr (excl)

Extra Cedit(Charge) Per Shr (incl)

Extra Cedit(Charge) Per Shr (pretax, incl)

Price/Earnings Ratio - Average Hi-Lo

Price/Earnings Ratio - Low

(“Thomson Research”, 2010)

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CUSIP:SEDOL: B10RZP7

Company Status: Active

Price - 8/8/2010 Shrs Out (th) Mkt Cap (th)

Exchange: LON 1,736.00 2,811,900 50,979,747

PE Ratio Tot Ret 1Yr Beta

16.95 19.04 0.60

12/31/09 12/31/08 12/31/07 12/31/06 12/31/05 12/31/04

Book Value per Share 3.82 3.49 3.19 2.61 4.43 2.20

Tangible Book Value per Share -1.58 -2.15 -1.12 -1.39 -5.14 -6.16

Long Term Liabilities per Share 3.90 3.87 2.63 2.45 7.34 6.77

Working Capital per Share -0.15 -0.83 -0.83 -0.92 -0.93 -0.91

Common Shares Outstanding 2,811,900,000 2,789,075,567 2,853,058,076 2,889,908,346 2,879,372,749 1,442,644,439

Treasury Shares 220,725,638 235,808,494 171,825,985 134,975,715 65,480,089 0

Par Value 0.14 0.16 0.12 0.11 0.01 0.01

STOCK PERFORMANCE 12/31/09 12/31/08 12/31/07 12/31/06 12/31/05 12/31/04

5.22 4.53 5.94 5.48 6.43 11.51

5 Year Average 5.42 5.97 7.00 8.27 9.87 10.89

5.30 5.59 6.04 5.48 6.75 13.10

5 Year Average 5.75 6.48 7.52 9.10 11.08 13.56

Price/Book Value Ratio - Low 3.21 3.58 4.14 4.28 5.40 9.85

5 Year Average 3.97 4.68 5.62 6.86 8.30 8.47

Price/Book Value Ratio-Avg Hi-Lo 4.26 4.58 5.09 4.88 6.08 11.48

5 Year Average 4.86 5.58 6.57 7.98 9.69 11.01

Market Capitalization % Equity 5.22 4.53 5.94 5.48 6.43 11.51

5 Year Average 5.52 6.78 8.02 9.53 10.54 11.07

12/31/09 12/31/08 12/31/07 12/31/06 12/31/05 12/31/04

Total Assets -6.18 28.04 10.00 -6.08 3.58 -12.00

5 Year Average 6.90 5.54 -0.84 -4.75 -5.63 6.97

Equity 10.05 6.93 20.66 31.30 13.80 -8.88

5 Year Average 30.29 25.46 26.19 16.72 6.65 -6.04

Book Value per Share 9.46 9.38 22.22 30.82 14.03 -8.44

Book Value per Share 5 Year Avg 31.03 26.43 26.79 17.17 7.28 -5.46

PROFITABILITY RATIOS 12/31/09 12/31/08 12/31/07 12/31/06 12/31/05 12/31/04

Return on Assets 9.87 13.82 11.45 13.99 11.37 6.54

5 Year Average 12.10 11.43 10.44 9.41 7.70 6.17

Return on Equity - Total 29.30 42.11 31.89 48.76 47.76 41.92

5 Year Average 39.96 42.49 46.73 48.65 44.72 38.37

29.42 42.28 31.07 35.28 41.32 41.97

5 Year Average 35.87 38.38 42.60 44.69 43.47 38.42

Return on Invested Capital 16.13 22.66 19.55 24.99 20.33 11.37

5 Year Average 20.73 19.78 18.16 16.22 12.84 9.96

12/31/09 12/31/08 12/31/07 12/31/06 12/31/05 12/31/04

Total Assets Turnover 1.09 0.92 1.01 1.10 1.04 1.17

5 Year Average 1.03 1.05 1.09 1.10 1.08 1.04

Inventory Turnover 5.02 4.66 4.84 4.85 4.87 4.59

5 Year Average 4.85 4.76 4.79 4.74 4.72 4.63

51.19 51.67 52.51 52.89 53.02 53.15

5 Year Average 52.26 52.65 52.67 52.45 51.70 50.83

Assets per Employee 193,242.30 198,863.70 155,312.71 137,243.87 126,974.00 104,297.86

5 Year Average 162,327.32 144,538.43 127,355.73 119,120.89 115,323.11 113,624.66

12/31/09 12/31/08 12/31/07 12/31/06 12/31/05 12/31/04

Total Debt % Total Assets 26.86 31.30 25.87 23.66 32.78 37.28

5 Year Average 28.10 30.18 32.44 36.71 41.92 45.98

32.96 28.10 33.64 30.67 21.94 12.25

5 Year Average 29.46 25.32 22.07 17.36 13.44 11.43

LEVERAGE RATIOS

ASSETS UTILIZATION RATIOS

Price/Book Value Ratio - Close

Price/Book Value Ratio - High

Return on Equity - per Share

Acc Depr % Gross Fixed Assets

Common Equity % Total Assets

SHARE DATA

GROWTH RATIOS

Currency: GBPSource: Worldscope

Symbol: ULVR (C000017179)

Worldscope Balance Sheet Ratios Report

UNILEVER PLC

DJ Sector: Consumer, Non-CyclicalDJ Industry: Food Products

100 Victoria Embankment Unilever HouseLondon EC4Y 0DY EC4P 4BQ GBRhttp://www.unilever.com

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(“Thomson Research”, 2010)

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