unisys hybrid enterprise client sales presentation · unisys mobility solutions leveraging...

ClearPath Services From IT Administration to Business Innovation Isaac Levy Global Manager – ClearPath Services Universe – September 2013

© 2013 Unisys Corporation. All rights reserved. 2

Agenda

ClearPath Application Modernization Services

Business Drivers and Challenges

From IT Administration to Business Innovation

ClearPath Mission Critical Services Framework

ClearPath Operational and Managed Services

Getting Started – ClearPath Advisory Services

Technology Consulting and Support Services


Today’s Reality Increasing Pressure on IT to Deliver Business Value

“Mobile users are demanding access to my enterprise applications RIGHT NOW”

“I need to retain the business logic in my applications while modernizing IT ”

What are the challenges and how can you turn them into opportunities?

“I need to pay attention to total IT costs and ensure the ROI of my IT investments”

“There’s just too much manual effort and exposure to IT operational errors”

How do I ensure I have the resources to maintain my enterprise applications and operations for the long term?

Faster, Cost Effective and Responsive IT


Bu

sin

es

s D

rive

rs

Ch

all

en

ge

s

Top Business Drivers Barriers to success

Optimize

Existing Investments

• Maintaining and

modernizing critical

business systems

• Not leveraging existing

ClearPath technology

investments

Accelerate

Business Process

• Requirements to rapidly

develop applications and

integration for an

increasingly mobile world

• Manual vs. automated

resolution of infrastructure

and applications incidents

Cost Containment

• Lack of visibility into TCO

• Limited insight into true

migration costs

• Struggling with over budget

IT projects

What is the impact to your IT?

Organizations are Tasked with Level Budgets & Greater Requirements


Datacenter Drivers and Common IT Challenges Organizations are dependent on their mainframe-based applications

Mission-Critical Applications Challenges

• Too many manual processes

• Limited use of already-licensed investments

• Complexity from years of code changes

• Ease of integrating mission-critical applications

• Knowledge Dispersion through utilizing contractors

• Scarcity of Operations and Applications Resources

Ever Increasing Stress Managing Mission Critical Systems

Technology Value Drivers* Critical 2012

Cost Containment 75%

Accelerate Business Process 70%

Optimize Existing Investments 69%

Be More Competitive 69%

Grow Market Share 64%

Attract New Talent 38%


How do you move the dial towards Innovation?

It’s all about trade-offs…IT environments aren’t simple, many technologies, platforms and applications

• Typically 75% of IT’s time is spend administrating, not innovating

• Can your IT organization achieve Agility? Compliance? Cost reductions?

• Can you drive greater efficiencies and agility through automation and integration?

Business Innovation through better Automation, Integration and TCO


How Can You Balance IT Drivers and Mission-Critical Applications Challenges?

We’re here to lend a trusted, helping hand

to take better advantage of your investments in ClearPath


ClearPath Mission-Critical Services

ClearPath Advisory Services

Technology Consulting Services

Application

Modernization Services

Operational Services

Technology Support Services

Application Managed Services

An integrated and holistic set of ClearPath service offerings

A Modular Approach

Choose the service elements

you need when you need them


Unisys Hybrid Enterprise

Unisys Application Modernization Approach Leveraging Disruptive Technologies

We focus on modernizing mission-critical business applications to extend the life of existing investments

as opposed to costly and high risk “rip-and-replace” initiatives

Unisys Application Modernization Solutions assist you in strategically prioritizing and delivering modernization

initiatives that protect existing investments in enterprise applications while leveraging disruptive IT trends


Cloud Computing

Consumerization of IT/Mobility

Big Data/Smart Computing

Social Computing

Unisys Application Services

Implement

Application Development

Testing Services

Application Modernization

Application Modernization Platform as a Service


Application Security

Integration

Advise

Application Advisory Services


Intelligent Application Assessment

Mobility Assessment

Services

Modernize

Manage

Application Managed Services ClearPath Application Managed

Services

ClearPath Application

Development

Embracing Disruptive IT Tends to modernize mission-critical

applications in a timely and risk-averse manner


Unisys provides contemporary Web, SOA, mobile, Java and .NET solutions built on open standards while

leveraging the mission-critical performance, security and reliability attributes of ClearPath

ClearPath Application Modernization solutions allow our ClearPath customers to exploit newer technologies while

at the same time leveraging their investments in ClearPath’s mission-critical application performance and reliability

Unisys ClearPath modernization program allows

our ClearPath customers to modernize their

mission-critical ClearPath applications in a non-

invasive way without the high cost and risk of

rip-and-replace

• Contemporary development environments

• Open-standards based integration appliances

• Web / SOA integration

• Java Integration

• Mobile enablement

• Enterprise Messaging


Next Generation

Intel based

servers with

virtualization Smartphone

Integration

Dedicated appliances

for open standards

based integration

Web / SOA

Integration

ePortal ePortal

JProcessor QProcessor

Model driven, visual

development tools

Agile

Business

Suite

Java Platforms

Enterprise

Application

Integration



Unisys Mobility Solutions Leveraging ClearPath ePortal

Enabling People Computing

Unisys Mobility Solutions simplify enterprise mobility with an integrated solution designed to address business concerns and make people more effective by enabling companies to:

Gain Insights and Control

Business and operational insights help you securely manage mobile resources while identifying areas of inefficiencies

Mobilize Information

Improve employee productivity through enabling mobile access to existing enterprise or new applications

Be Enterprise Agile

Meet the demands of the mobile enterprise with reliable, secure, and agile processes and resources that support the growth and demands of mobile business

Mobile Application Development

Mobile Environment Management

Mobile Security

Mobile Assessments & Consulting

Mobile Solutions for Business

Mobile Infrastructure



Business Issue:

Streamline Web and Mobile Enablement

Provide critical account information and cell phone-

based bill payment to an increasingly mobile base

of over nine million customers.

Unisys Response:

ePortal and ClearPath Technology Consulting

• Rapidly integrated Internet and ClearPath applications

• Streamlined process and improved flexibility and speed

posting data and customer services to Web and Mobile

Benefits and Results:

• Efficiency: Reduced web management staff by 30%

• Simplicity: Replaced complexity with automation

• Security: Secure mobile access to transactions

• Mobility: Customers use mobile devices to scan their

bills and pay at any ATM

• Visibility: Public view CEDAE as responsive, modern

Companhia Estadual de Águas e Estogos (CEDAE) Mobile Modernization through ClearPath ePortal


ClearPath Application Managed Services

Service offerings focused on Your ClearPath Applications

• Application Support & Maintenance – Support and maintenance of your COBOL, Algol, EAE and AB Suite applications

– Resolve incidents and problems associated with new and existing applications

– Scope can cover application code from deployment to end-of-life

• Application Development – Provides application development skills in a managed service environment

– Develops and enhances your ClearPath application software

• Application Operations – Application monitoring, performance testing, patching, access control and data management

– Defined service-level objectives

• Application Hosting – Application infrastructure environment within a world-class Unisys data center

– Unisys designs, builds, deploys, and operates

– Traditional hosting models or Software-as-a-Service and Cloud models

• Customer Program Management – Single point of accountability for contract and service delivery phases

Application Managed Services provide for the day-to-day operations, support, and

maintenance of enterprise applications, relieving the high cost of managing these applications

Application Outsourcing

Services


ClearPath Operational Services

We deliver operational management of

ClearPath systems to

• Control management costs

• Mitigate operational staffing and skills

issues

• Manage Total Cost of Ownership

…provide predictability in

• Operational costs

• Operational readiness

• Mission critical IT service availability

• Enhance IT responsiveness and

business agility



Flexible Staffing Model

Ste

alth

Ste

alth

Ste

alth



ClearPath Managed Services Establishing a Clear Understanding of Joint Responsibilities

Path to CPaaS dashboard

Activi

ty/s

ervice

s/equip

men

t

Client h

osts,

client m

anag

es

Client h

osts a

nd m

anag

es som

e

funct

ions,

Unisys m

anag

es som

e fu

nctio

ns

Unisys h

osts a

nd man

ages s

ome

funct

ions,

client m

anag

es som

e fu

nctio

ns

Unisys h

osts a

nd man

ages a

ll fu

nctio

ns

Hardware x

System software x

Application software (package) x

Middleware x

Database x

Other non-application software x

System operations x

System support x

Application operations x

Application knowledge/documentation x

Application maintenance functional specifications x

Application maintenance (corrective) x

Application maintenance/modernization (evolutive) x

Own-developed system tools x

Own-developed system tools knowledge/documentation x

Own-developed system tools functional specifications x

Own-developed system tools maintenance (corrective) x

Own-developed system tools maintenance/modernization (evolutive) x

We help you focus on your business by supplementing the elements of ClearPath

operations and management that best address your IT issues and business plans


ClearPath Technology Consulting Services

Integration, Automation and

Implementation Services

Take full advantage of ClearPath through

• Integration

• Automation

• Technology Implementation

Using better technologies and techniques

• SOA

• Rapid Mobile Enablement

• Rapid Application Development

• Business Continuance

• Improved Security



ClearPath Technology Consulting Services

ClearPath

Advisory Services

ClearPath

Implementation

Services

ClearPath

Integration Services

Appraisal

Service

TCO

Assessment

We help extend your existing application, data center and management investments

to take best advantage of the power, reliability and security of ClearPath

Application

Interface

Enrichment

SOA

Services

Development

Environments

Starting points on the road to greater business agility and lower TCO

ClearPath

Automation Services

Systems Mgmt

& Automation

Performance &

Capacity Planning

BC & DR

Services

ClearPath

Security

New OS

Installations

Technology

Implementation

OS and Software

Updates



Business Issue:

Streamline Business Processes

Distributor needed to streamline and automate costly, time-consuming manual invoicing and collections processes to improve customer services and supplier management communications

Unisys Response:

Enterprise Output Manager Implementation

• Used Unisys Enterprise Output Manager to modernize

communications of financial and order information

• Automatically generates and emails PDFs of key

documents to customers and suppliers

• No significant changes to existing COBOL applications


• Productivity: Saved 40 hours per week through

process automation – enables higher-value work

• Costs: Significant cost savings by reducing the need

for printed forms, stationery, postage, and labor

• Revenue: Faster cash collection by getting invoices to

dealers via nightly emails

Fireside Distributors Automating business processes to improve agility and reduce costs



Providing world-class support for

mission-critical data centers

• Through product maintenance

• Premium proactive support services

…that improve systems

• Availability

• Performance

• Manageability




Services





Continued improvement

based on Customer feedback

Initial contact 24 x 7

Industry standard

methodologies & tools

around the world

Dedicated support staff

measured & rewarded

on quality and speed of

response

Hub based support

06:00

09:00

24:00

15:00

03:00 21:00

12:00

18:00

Philippines

United States

India

China

Argentina

Brazil

Netherlands

United Kingdom

Technology Support Services Global Coverage Provides Responsiveness




Services





Unisys Customer Education

• Unisys Customer Education website

• New Course Catalogs:

– ClearPath MCP Course Catalog

– ClearPath OS 2200 and MCP Specialty Partitions Course Catalog

http://www.unisys.com/unisys/landingPages/index.jsp?id=1120000970023310231

http://www.unisys.com/unisys/inc/pdf/spec_sheets_products/12-0319.pdf

http://www.unisys.com/unisys/inc/pdf/spec_sheets_products/13-0013.pdf


ClearPath Appraisal Service

ClearPath Application Advisory Services

TCO Assessment Services

The Starting Point on your Optimization Journey



Business Issue:

Modernization & Automated Disaster Recovery

• Implement powerful business analytics

• Address software development skills concerns

• Improve Disaster Recovery and IT Security

Unisys Response:

ClearPath Advisory & Technology Services

Recommendations included

• DR study and Automation Assessment

• SOA and Eclipse Jump Start

• Java Proof of Concept

• ClearPath Security technologies.


• Recoverability: Improved Disaster Recovery process

• Modernization: Modernized application development

• Technology Enablement: Better business analytics

• Security: Better understanding of ClearPath security

capabilities enabled a strengthened security profile

Financial Services Modernizing applications development, DR and security


Your Application Modernization Journey

Identification and

Prioritization of

Modernization

Opportunities & Roadmap

Development

Starting points on your Application Modernization journey

Application Development,

Testing, and Integration of

COTS, Custom and

ClearPath Applications


and Application

Modernization Platforms as

a Service

Application Management for COTS, Custom, and ClearPath Applications

Application

Advisory

Application

Implementation Application

Management

Application

Modernization


Why Unisys?

• Over 30 years of Application Services

Experience

• Industry and Solution Domain Advantage -

Experience that reduces risk. 40 Telcos, 22 of the

top 25 banks, 1,500 government agencies

• High Volume Mission Critical Experience - over

150m voice mail users worldwide, 115m

Brazilians votes, world’s largest RFID system

• Pre-integrated Application Modernization

Frameworks

• Unique 3D-Blueprinting modeling and design

approach and over 18,000 prebuilt industry

process models

• 7 CMMI level 5, 4 and 3 Centers

• Experience in modern application technologies &

platforms including JAVA, .NET, Open Source,

Unisys, IBM, Windows, UNIX, & numerous

legacy technologies.

Unparalleled experience

in high volume,

mission-critical

industry applications

We are focused on getting

best value from current

applications while mapping

a way forward – not just “rip

and replace”

We have a global

capability to deliver most

cost-effectively


Unisys ClearPath Services help

you modernize and integrate

• Visibility is provided by an improved understanding of TCO reduction utilizing integration and automation

• Agility is provided through enablement of rapid application development and integration

• Reliability is provided not only by the ClearPath integrated stack, but by our expertise in data center automation and outsourcing


ClearPath Reduces Total Cost of Ownership

Client Industry ClearPath

system type

Gartner 2012

average

$/MIPS

ClearPath

Client $/MIPS * % Savings

over Gartner

average

% Increase in

FTE

efficiency

Banking Libra 5575 2,522 55% 11%

Travel Dorado 5575 2,298 59% 55%

Financial Dorado 5575 3,112 34% 54%

Comparisons against overall Gartner average $/MIPS

* Supplied by Gartner in G00226821 ‘IT Key Metrics Data 2012: Key Infrastructure Measures: Mainframe Analysis: Current Year’

ClearPath shows up to 59% lower TCO than the industry average

and is up to 55% more efficient in it’s IT staffing requirements

But this requires that you make best use of what ClearPath has to offer


You’ve already invested in ClearPath

We can help you make best use of the technologies and tools that are

included with ClearPath


ClearPath Services

Questions?

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