unit 1 - intrdn to training.ppt

7/27/2019 Unit 1 - Intrdn to Training.ppt

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Training

and

Development

10/25/2013 Sona School of Management 1


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Unit 1 - Introduction to Training

Objectives

To understand the need and importance of Training.

To define the key terms used in Training Literature.

To understand how Training Strategy facilitates

Organizational Change.

To understand the new developments in providing

training for employees.



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Key Training issues

How can training keep pace with a changingorganizational environment?

Should training take place in a classroom

setting or on the job?

How can training be effectively deliveredworldwide?

How can training be delivered so that traineesare motivated to learn?



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Objectives of Training

Increase employees knowledge of foreigncompetitors and cultures,

Help ensure that employees have the basicskills to work with new technology,

Help employees understand how to workeffectively in teams to contribute to productand service quality.



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Contd

Ensure that the companys culture emphasizesinnovation, creativity, and learning.

Ensure employment security by providing new

ways for employees to contribute to thecompany when their jobs change, theirinterests change, or their skills becomeobsolete.

Prepare employees to accept and work moreeffectively with each other, particularly withminorities and women.



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Meaning of Training

In general, training refers to a planned effortby a company to facilitate the learning of job

related knowledge, skills, or behavior byemployees.



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The key terms used in Training

Literature Learning Relatively a permanent change in

cognition (i.e., understanding and thinking)

that results from experience and that directlyinfluences behavior.

Knowledge Organized body of facts,principles, procedures and informationacquired over time.



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Contd

SkillA persons skill are reflected by howwell he / she is able to carry out specific

actions, such as operating a piece ofequipment, communicating effectively orimplementing a business strategy.

Attitude Employees beliefs and opinions

that support or inhibit behavior.



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Contd

Competencies A set of knowledge, skills andattitudes that enable a person to be successful

at a number of similar tasks. Training Systematic process of providing an

opportunity to learn knowledge, skill andattitude for current jobs.



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Contd

Development Providing an opportunityprepare for future jobs.

Education Focuses more on generalknowledge, skill and attitude, which are notspecifically tailored to a particular person

career or job.



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Classification of Learning Outcomes



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Training as a Subsystem within

Organizational System



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Training versus Development

Training

Training typically focuses on providingemployees with specific skills or helping them

correct deficiencies in their performance.Development

Development is an effort to provide

employees with the abilities the organizationwill need in the future.



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Training versus Development

Training

Current job

Individual employees

Immediate

Fix current skilldeficit

Development

Current and futurejobs

Work group ororganization

Long term

Prepare for futurework demands



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Challenges in Training

Is training really the solution to the problem?

Are the goals of training clear and realistic?

Is training a good investment?

How can we know whether the trainingworked?



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Importance of training

It is true that no organization can get acandidate who exactly matches with the joband organizational requirements. Hence

training is important to develop and makethe candidate suitable to the job in whichhe is appointed.



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Importance of training (contd)

Benefits to the organization

Increases the profitability.

Develops a positive attitude towards theorganization.

Improves the relationship between the bossand the subordinates.

Aids in organization development.



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Prepares guidelines for work.

Effective decision-making and problemsolving.

Increases the quality of work.

Develops a sense of responsibility.

Improves organizational communication.

Aids in handling conflicts & disputes.



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Benefits to individual

Making better decision and effective problemsolving.

Growth and responsibilities are achieved.

Aids in self-development and self-confidence.

Helps to handle stress and tension.



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Improves communication skill and attitude.

Increases job satisfaction.

Moves a person towards personnel needs andgoals.

Eliminates fear in attempting new tasks.

Develops a sense of growth in learning.



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Training in Indian Airlines

The Airlines has a Training Center at

Hyderabad, linked to all the regional offices. It has a database of all employees of the

organization.

Training needs are identified by the TrainingCenter based on the qualification & skill.

The training imparted is mainly job-oriented,basically for the technical people engaged inthe organization.

Very few non-technical training programmesare co-ordinated by this training center.



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Training in Indian Airlines (contd)

Some of positives of the training :

The training is centrally co-ordinated.

Intensive technical training is imparted.

Some negatives of the training :

Commercial functions are not given dueimportance for training & development.

The training programmes are not extensivelystructural & do not cover a large area in termsof manpower & functional aspects.



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Ranbaxys Quality Training

Features :

It gives its workers an exposure in foreigncountries where the attitude towards hygieneis fundamentally different.

The company randomly chooses 20 workersand sends them on a 20-day trip to USA.

The workers visit various hospitals & clinics,where they analyze the environment in which

their medicines are being used.

They realize the necessity of hygiene in theirplant.



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Training Processes Model



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Class Room Exercise - 1

Discuss the training responsibilities of

supervisors and managers who are not a part

of the HRD department.

Prepare a list of responsibilities that might be

rationale for your choices.



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Describe ways in which training units can go

about meeting the challenges they face which

was previously discussed in this chapter.



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Conduct a web search to find a company that

has recently been identified as the Best

Companies to work for.

Conduct a second search to find any articles

that have been written about this companys

training.

Write a one-page report summarizing your

findings.



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Summary and Reminders

This unit explained about the following:

Meaning of Training

Objectives of Training Training Process

Training Benefits

New Developments in Training


unit 1 - intrdn to training.ppt

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